ACT Outage Report in Nāvalūr, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nāvalūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 31: Problems at ACT
ACT is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (3%)
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Phone (%)
Live Outage Map Near Nāvalūr, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nāvalūr, State of Tamil Nādu
Latest outage, problems and issue reports in Nāvalūr and nearby locations:
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Rahul Kannan K (@RahulKannan_K) reported from Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Triplicane Prabhu (@Triplicaneprabu) reported from Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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P V Natarajan (@pvnatarajan) reported from Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Pragya Malaviya (@virtuepragya) reported from Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Rajasekar (@sekartweets) reported from Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Hari Kumar (@harihara010) reported from Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
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Karthik Ganesan (@karthik1406) reported from Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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gopi krishna (@GopiStm) reported from Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Raghav1897 (@raghav1897) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service
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Cosmos Prasanna (@cosmos_prasanna) reported from Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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R U Srinivas (@rusrinivas) reported from Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Kamal Rizani (@kamalrizani) reported from Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Felix John - Bicycle Mayor of Chennai (@fmrock) reported from Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suseel (@ssjk26983) reported
@ACTFibernet It is the most unpleasant situation. As like you record all our calls, I have recorded the customer executive calls. I will seek compensation for the losses you have incurred to me. You have played bad with customers like me.
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Aztec Mike (@AvilashMohanty) reported
@ACTFibernet Nobody has still got in touch and the issue is yet to be resolved . Payment made 21 Jun 2022. Internet connection not yet provided. @GoI_MeitY pl take note and action against #Cheat @ACTFibernet
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Rajesh_gudigar (@Rajeshgudigar) reported
@ACTFibernet really some one who will care the customer...i need a call Really now a days pattatitc service and customer care people don't how to treat a customer
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CDILIPKUMAR (@CDILIPKUMAR) reported
@ACTFibernet Kindly request you to do proper wiring in appartment we had disconnected service on Sunday and allowed for temporary after your manager spoked we will remove or cut wire if it's not done on priority basis and you will end up losing more than 100 customer will go for jio .
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Ankit Chanpuria (@AnkitChanpuria) reported
@ACTFibernet Internet is still down , did you do anything apart from dropping out this lame message ?
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Suseel (@ssjk26983) reported
@amitec03 @ACTFibernet Dont trust them. They won't keep up with their words & time. They arent one of the leading ISPs as they claim, instead the worst ISPs. Imagine a leak in drainage pipe, and covering the leak with cellophane tape.This is how their technicians work to close ticket. Shameful you, ACT
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Suseel (@ssjk26983) reported
@kul_ipsita @ACTFibernet Dont trust them. They won't keep up with their words & time. They arent one of the leading ISPs as they claim, instead the worst ISPs. Imagine a leak in drainage pipe, and covering the leak with cellophane tape.This is how their technicians work to close ticket. Shameful you, ACT
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Sanjiv Gupta (@sanjivmmgupta) reported
@ACTFibernet I was chatting with Your customer service (which is anyway BAD)…I told this person service is bad and I want to disconnect…he says we will process your request for disconnection..love the service 😡
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𝓓𝓮𝓿𝓪𝓷𝓼𝓱𝓾 𝓐𝓻𝔂𝓪 (@Devarya) reported
Internet has been down for the last 18 hours @ACTFibernet no proper response #epicfail
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Amit Singh (@amitec03) reported
@ACTFibernet please resolve the internet issues ASAP, Ticket : SR10165373971394 raised but no update till now.