ACT

ACT Outage Report in Nāvalūr, Kancheepuram, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Nāvalūr, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Nāvalūr, Kancheepuram, State of Tamil Nādu 01/17/2025 05:35

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Nāvalūr, Kancheepuram, State of Tamil Nādu

The most recent ACT outage reports came from the following cities: Chennai and Vengavasal.

Loading map, please wait...
City Problem Type Report Time
IndiaChennai Wi-fi
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet
IndiaChennai Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Nāvalūr, State of Tamil Nādu

Latest outage, problems and issue reports in Nāvalūr and nearby locations:

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID

  • viji_1985 Viji Iyer (@viji_1985) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄

  • fourtwoone PRABU MS (@fourtwoone) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP

  • deepak_seenu Deepak Srinivasan (@deepak_seenu) reported from Chennai, State of Tamil Nādu

    This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!

  • veda95037296 veda (@veda95037296) reported from Chennai, State of Tamil Nādu

    @ACTFibernet my act is not working and your complaint number is also not working

  • Pramodkumprusty Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, State of Tamil Nādu

    @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

  • PeterCherian Peter Cherian (@PeterCherian) reported from Sholinganallur, State of Tamil Nādu

    @gischethans @ACTFibernet That is poor service

  • KRIHANSH MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, State of Tamil Nādu

    @ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.

  • deepak_seenu Deepak Srinivasan (@deepak_seenu) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.

  • sriganeshr Sriganesh Raman (@sriganeshr) reported from Chennai, State of Tamil Nādu

    @ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.

  • rangarajan1904 Rangarajan (@rangarajan1904) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!

  • santhanam_offl Santhanam (@santhanam_offl) reported from Sholinganallur, State of Tamil Nādu

    @iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍

  • paradarami saytu (@paradarami) reported from Sholinganallur, State of Tamil Nādu

    @ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹

  • Bharatkandoi92 Bharat Agarwal (@Bharatkandoi92) reported from Chennai, State of Tamil Nādu

    @ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.

  • arunananth Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, State of Tamil Nādu

    Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • spacey_december Kanwar Anand (@spacey_december) reported

    @ACTFibernet I have 3 connections and not one is working. Please disconnect all three cause you guys have the worst customer service of all internet providers. 8130133600 is my registered mobile number. Delhi.

  • gauss_hat Ganesh Kalyansundaram (@gauss_hat) reported

    FWIW, @ACTFibernet my Service Ticket number is SR10261999513202 and I don't have internet because your customer service rep said "Some box is down". Please look into this asap.

  • gangula_reddy Venugopal Reddy (@gangula_reddy) reported

    @ACTFibernet bloody idiots are you working or sleeping.??? Don't you you or your executives have minimum responsibility to look at customer request.??? I have raised shifting request on 30th August it is closed but not shifted and no response executive who visited my place

  • Moizudd48126887 Moiz uddin (@Moizudd48126887) reported

    @ACTFibernet Yes it has got resolved. But I facing disconnection issues some or the other day. Need your support to look on priority. Myself and kids are dependent on ACT internet

  • AnandHosamani15 Anand Hosamani (@AnandHosamani15) reported

    @ACTFibernet From last few months im raising complaint against the same issues with team but on one get resulation.

  • arun_amk12 Arun (@arun_amk12) reported

    @ACTFibernet is the worst ever! It’s been 3 weeks since I subscribed to them and I already had issues 5 times! My internet wasn’t working from morning, after complaining service guy calls me to tell its fixed, but it ain’t and then he promises to check it bt phone is switchd off

  • pradeeppower Tirumalasetty Pradeep (@pradeeppower) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD My internet is not working. Account ID: 101001395280 Could you please respond me back immediately.

  • kchakri234 KalyanChakravarthy M (@kchakri234) reported

    @ACTFibernet ACT Team, Still the issue is not resolved, Huge disconnects intermittently, plz check your network

  • kchakri234 KalyanChakravarthy M (@kchakri234) reported

    @ACTFibernet @ACTFibernet , is there any resolution for my problem

  • sree1959 Sreekrishnan Narayanan (@sree1959) reported

    Given the ISP's high profile presence in TN, expected a professional service. Disappointing that in spite of a message that my internet connectivity will be restored by 7 pm yesterday, no action yet from @ACTFibernet nor is there any update on the ticket raised. Frustrating :(