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ACT Outage Report in Nāvalūr, Kancheepuram, Tamil Nadu

Why is my ACT service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Nāvalūr, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at ACT

ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 25% Wi-fi (25%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Nāvalūr, Tamil Nadu

Latest outage, problems and issue reports in Nāvalūr and nearby locations:

  • _Ramanathan
    Ramanathan V (@_Ramanathan) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Not working again. Battery backup is not there.

  • manopari_9
    Manopari (@manopari_9) reported from Pallāvaram, Tamil Nadu

    @ACTFibernet Worst in network connection, just advertisement only not worth for that

  • rangarajan1904
    Rangarajan (@rangarajan1904) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.

  • Revanth_raj
    Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil Nadu

    Dear @ACTFibernet iam facing connectivity issue for the past 1 week. Like the internet cable is connecting and disconncecting often and it's irritating. please look into the issue ASAP! DM for further details!

  • Pramodkumprusty
    Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu

    @ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.

  • I_mvishnu
    vishnuvarthan (@I_mvishnu) reported from Sholinganallur, Tamil Nadu

    Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...

  • mightydarknight
    nagarrajanraghunatha (@mightydarknight) reported from Sholinganallur, Tamil Nadu

    @DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye

  • Pramodkumprusty
    Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu

    @ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.

  • dhivagar21
    Dhivagar Subash (@dhivagar21) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet your app is crashing in iOS also I’m not getting OTP message to login to my account. Kindly help to resolve this issue 🙏🏻

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!

  • Gaura2000
    Harikrishna Gaura (@Gaura2000) reported from Nāvalūr, Tamil Nadu

    @ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1

  • Pramodkumprusty
    Pramod Kumar Prusty (@Pramodkumprusty) reported from Tirurāgeswaram, Tamil Nadu

    @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

  • 2966067c87954a1
    INDIA WOKEN (@2966067c87954a1) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet My Act net work installed in Madipakkam, Chennai Not working. Please respond and attend.

  • Revanth_raj
    Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil Nadu

    Dear @ACTFibernet having some network issues and a clarification on the bill payment. please do call me ASAP!

  • replymanik
    Manikkavasagam (@replymanik) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet cheaters.. never buy thiz!!!

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet suddenly I am having connectivity issues. How to resolve the issue, please guide me.

  • Revanth_raj
    Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I got the call and the problem is solved

  • visvickey
    Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ (@visvickey) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Your people has reached out and resolved my request. Thanak for the support

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Krishanu3
    Krishanu_Dutta (@Krishanu3) reported

    @ACTFibernet ACT Fibernet now work on this. SR10157916936492 Another ticket raised. You are not bloody seriously about your service. Just in 24 hours it went off again. What sort of service provider you are? I believe this feedback was enough for your brilliant service.

  • Clement_domnic
    clement domnic (@Clement_domnic) reported

    @ACTFibernet Issue not resolved yet

  • ManojKu43428260
    Manoj Kumar S (@ManojKu43428260) reported

    @ACTFibernet Thanks ACT team. Yes, the issue is resolved.

  • MMH12169799
    MMH (@MMH12169799) reported

    @ACTFibernet Service box is installed but they have not set any name or change in password to my router. They have asked to use default router id and password. That is not secured plz ask technician to do the needful.

  • sekartweets
    Rajasekar (@sekartweets) reported

    @ACTFibernet internet is not working here, can you pl check

  • RohitJainDev
    Rohit Jain 🇮🇳 (@RohitJainDev) reported

    @ACTFibernet worst customer service no response since 10 days

  • shanthchandra
    Prashanth Mamidala (@shanthchandra) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Can you resolve the above issue please.

  • AshNayak69
    Ashwin (@AshNayak69) reported

    @ACTFibernet Again there is no internet. This a second such occurance in a week. Pls find a permanent fix

  • ishitamahajan
    Ishita Mahajan (@ishitamahajan) reported

    @ACTFibernet I think it’s ridiculous that I can’t access the support feature of your app without enabling camera access. Why do you need access to my camera for me to raise a internet complaint?

  • gururajrao15
    G. Rao 🇮🇳 (@gururajrao15) reported

    @ACTFibernet you guys call from land line probably with no incoming facility and expect us to be at your beck and call We return call obviously it does not go through. And nefarious company that you are close the issue saying customer not reachable. Absolutely rotten behavior.