ACT Outage in Nāvalūr, Kancheepuram, State of Tamil Nādu
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
No problems detected at ACT
ACT problems in the last 24 hours in Nāvalūr, State of Tamil Nādu

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Internet
- (87.50%)
- Wi-fi
- (12.50%)
ACT Outage Map Near Nāvalūr, Kancheepuram, State of Tamil Nādu
The most recent outage reports and issues originated from Chennai, Pallāvaram, Nāvalūr and Sholinganallur.
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ACT in Nāvalūr, State of Tamil Nādu Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.ACT Issues Reports Near Nāvalūr, State of Tamil Nādu
Latest outage, problems and issue reports in Nāvalūr and nearby locations:-
Maddy (@distilled_view) reported from Chennai, State of Tamil Nādu
@ACTFibernet I am having an issue that is not available on your app. Please reach out
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Shrii (@Ramshriii) reported from Chennai, State of Tamil Nādu
@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.
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Manopari (@manopari_9) reported from Pallāvaram, State of Tamil Nādu
@ACTFibernet Worst in network connection, just advertisement only not worth for that
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Harikrishna Gaura (@Gaura2000) reported from Nāvalūr, State of Tamil Nādu
@ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1
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vishnuvarthan (@I_mvishnu) reported from Sholinganallur, State of Tamil Nādu
Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...
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Karthikeyan (@ratkutti) reported from Chennai, State of Tamil Nādu
@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.
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Vinoth Rathore (@vinothrathore) reported from Chennai, State of Tamil Nādu
@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.
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Ramanathan V (@_Ramanathan) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Not working again. Battery backup is not there.
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Manikkavasagam (@replymanik) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet cheaters.. never buy thiz!!!
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Venkateshwaran (@being_venky) reported from Chennai, State of Tamil Nādu
@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.
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G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu
@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!
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G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu
Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!
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G.Ananthakrishnan (@ganant) reported from Chennai, State of Tamil Nādu
@ACTFibernet I have replied to you, internet down even 24 hours later.
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nagarrajanraghunatha (@mightydarknight) reported from Sholinganallur, State of Tamil Nādu
@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye
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Puvi (@Puvi6129) reported from Chennai, State of Tamil Nādu
Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service
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Srinivas Rao Gudla (@srinivasgudla) reported from Chennai, State of Tamil Nādu
@ACTFibernet A quick reply will really make customer happy. #Fail
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Dr Sunil Kalmath MD (@DrLighthunter) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me
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Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu
Hi! No response here as well. Poor support @ACTFibernet
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Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!
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Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu
@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband
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Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu
I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu
@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!
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Annamalai Valliappan (@Tweetannuval) reported from Chennai, State of Tamil Nādu
Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet
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Vipin Kumar (@vipinkumar_g) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI
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Revanth raj (@Revanth_raj) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334
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Venkat Jupalli (@vraojupalli) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842
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Stri (@Sri_Indrasenan) reported from Chennai, State of Tamil Nādu
@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.
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krishnan_tamilmotor (@chief2903) reported from Chennai, State of Tamil Nādu
@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853
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Abhishek Bhadra (@ABshekB) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP
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pratiksha parmar (@pratikshasinghp) reported from Chennai, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.
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pratiksha parmar (@pratikshasinghp) reported from Chennai, State of Tamil Nādu
@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)
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krishnan_tamilmotor (@chief2903) reported from Chennai, State of Tamil Nādu
@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending
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Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks
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Balaji Srinivasan (@balaaagi) reported from Chennai, State of Tamil Nādu
@ACTFibernet internet is down from today location near saligramam
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Ganesh venki (@i_Ganeshh) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet As I said , the issue is not fixed but the ticket is closed . I have started my enquiry for Airtel. Next week planning to shift. Told the technician to fix by today or tomorrow . Monday will accept the connection from @airtel if things are same in Monday from @ACTFibernet
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Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu
Ticket no:SR1031635477782 .. no resolution still.. pls start processing the refund for the days there is no service .. @ACTFibernet will not pay if u don't give service
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Bala C (@Balac43212) reported from Sholinganallur, State of Tamil Nādu
No connection since yesterday night and your app is down too .. not able to raise complaint as well @ACTFibernet pls resolve
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Vyasarpadi Guy (@vinothrathore) reported from Chennai, State of Tamil Nādu
@Ahmedshabbir20 @ACTFibernet Horrible customer service ..
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ravibargava (@ravibargava) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Shared in DM it’s still not working can someone act quick pls
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Ashish Tiwari (@12_ashish) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Hi team. Awaiting for the activation of my account since 4 hours. I hope this wasn’t the type of gesture you wanted your new customer to face!
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Sankar K (@SankarKrish) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet is screwing up royally for the past 2 days and no customer support as well because of their application upgrade. DOLTS
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ravibargava (@ravibargava) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Shared the details and msg in DM expecting a quick reply and swift resolution as recently this bill had forced my family to upgrade to 1000gb plan which I don’t think makes any sense
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sivaranjanisivakumar (@Ranjanisiva1992) reported from Nanganallur, State of Tamil Nādu
Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet
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Raghavan (@Ragaven4U) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet @ACTFibernet hello act fibernet, Paid RS.5849 (6±2) months subscription.Raised a ticket 'internet is not working' not received any call from act and without resolving the issue, the closed the ticket. #DNTACTFibernet
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Vj~Karthi~ (@KartiR6) reported from Sholinganallur, State of Tamil Nādu
Very worst service from @ACTFibernet
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Vj~Karthi~ (@KartiR6) reported from Sholinganallur, State of Tamil Nādu
Dear Sir/madam, I Booked a new connection in a name of Prashanth on 8/10/2018, But Installation not be completed ,so kindly arrange the insatllation team for below customer asap Name : Prashanth Reg no: 7299183507 @ACTFibernet
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Swaminathan J (@teetotalar) reported from Chennai, State of Tamil Nādu
@ACTFibernet any update on this? It's not working throughout since last evening.
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Swaminathan J (@teetotalar) reported from Chennai, State of Tamil Nādu
@ACTFibernet is there any outage in #Velachery?
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Shyam (@shyamc84) reported from Sholinganallur, State of Tamil Nādu
@ACTFibernet Was stuck with ACT for almost two years, wasted so much money and time resolving issues. My new connection is heavenly and seamless, so much better in every way... Totally reliable unlike the previous one!
ACT Issues Reports
Latest outage, problems and issue reports in social media:-
Euphoria (@Euphoria_80in) reported
@ACTFibernet i have given a complaint 36 hours back about non availability of internet and still theres nothing from you guys.ridiculous service in hyderabad.
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Marwari Bhaiyya™ (@MarwariMakhkhan) reported
.@ACTFibernet is just terrible. They took my money in advance and it's been 10 days the connection hasn't been setup. And the customer care as well as PoC not answering the call.. when we try calling from new mobile numbers, we are given false hopes of connection within 2 hours.
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Abhijit Sreenivas (@AbhijitSreeniva) reported
@ACTFibernet First start providing uninterupted internet, then go n support what ever. Last 2 years the services in Bangalore, ramamurty nagar has been horrible. Even today there is no net from afternoon...
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PANKAJ GOUTAM (@goutam_pankaj) reported
06 days of no response from @actfibernet continues, neither the issue resolved nor any call from your side 👏👏👏 #pathetic #irresponsable #badconsumerservice Small issue can't be resolved in six days 🙏
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Purnendu Pradhan (@papuns2888) reported
After several follow up not even the support team is assuring or picking this into priority. I think I have paid for 6 months so they might be thinking this customer has paid us so he wll b waiting for a month also. Really it's pathetic @ACTFibernet @ACTFibernetHYD
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emmanuel joseph (@emmanueljoo7) reported
@ACTFibernet as always, WiFi not working around the same date every month. Fix this please as I need internet connectivity urgently. Acct no: 102500134087
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Purnendu Pradhan (@papuns2888) reported
Reqstng people don't opt for ACT fiber.I m literally pissed off wid service of ACT fibernet. It's been 10 days of registering a request for shifting. But still I haven't rcvd any call from Tech team.Its d worst servc I get in Masjid banda, Hyderabad @ACTFibernet @ACTFibernetHYD
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ऊshaa (@UshaAgarwalla) reported
@ACTFibernet I applied for the connection two weeks back and paid the money also but till now I have not got my connection. I have been repeatedly calling customer care to check but they are giving me a standard answer that ‘someone will call me’. Disappointed with the service.
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ऊshaa (@UshaAgarwalla) reported
@ACTFibernet I will applied for my connection two weeks back and paid money also but till have not got the connection. I have been following up with the customer care repeatedly. No action is being taken. Really disappointed. Worst service.
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Tenali Ramudu (@tenaliramudu) reported
Hey @ACTFibernet, we’re unable to login into customer portal. It just keeps on loading and times out