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ACT outages and service status in Nāvalūr, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Nāvalūr, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Nāvalūr, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at ACT

ACT is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Nāvalūr, Tamil Nadu

Latest outage, problems and issue reports in Nāvalūr and nearby locations:

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's been more than 1 hour and there has been no response from ACT.Despite living in Chennai we are facing this issue. Done with ur pathetic service from nxt month

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.

  • Marimuthu2201
    Marimuthu.K (@Marimuthu2201) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet : Dear Team , is act network down . I can’t reach customer care and the WhatsApp chat not working , my internet is not working please check asap

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.

  • arunananth
    Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet More than 8 hours internet is not working. We have registered complaint in morning itself, still no solution. Whether you will reduce the monthly charge for not functioning of internet?

  • crsratnam
    Sabha ⚡ (@crsratnam) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.

  • harihara010
    Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Nadu

    internet is not working, @ACTFibernet

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧

  • NanakFarms
    Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet When mistake are from ur side u guys do not tend to respond. Is this what you charge us monthly for ur service. very pathetic I'm completely done with ur service

  • ashokraja987
    Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Your Team had called me and informed that time extension was provided till month end. But suddenly now service disconnected. Kindly reconnect the line and confirm.

  • tehijacob
    Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet

  • raghav1897
    Raghav1897 (@raghav1897) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Facing internet connectivity issue for nearly 30 min. Complaint registered and no action taken yet. How long we need to suffer for incompetence from your side.

  • manik_1991
    Manikandan (@manik_1991) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet Deeply disappointed with the service. I have mentioned i have urgent works, still there is no escalation of the complaint. I have been using ACT from 2015 and this is not gud at all. Just some days back I paid for a 6 months renewal bill.

  • Ragav_singer
    Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu

    @ACTFibernet I dont want any of your bot or templated responses! Please proceed with my service disconnection!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • joeswaroopiyer
    Jothiswaroop (@joeswaroopiyer) reported

    @ACTFibernet - very poor issue resolving time. Have been facing frequent disruptions and connectivity issues. Connection is not working now. Request to resolve it at the earliest. Lot of members from my apartment are also facing the same problem. Ac No. 102621159246

  • RaodyMurali
    Murali S (@RaodyMurali) reported

    @ACTFibernet Pretty infuriating experience to lose Internet connectivity AS SOON AS there is a power outage! There is ZERO backup and the local technicians are helpless as they say the batteries provided to them are very sensitive and go bad quickly

  • GowthamMano2577
    Gowtham Mano (@GowthamMano2577) reported

    @ACTFibernet when they will call back and fix this issue, tell us the time when it will get fixed, don't act too smart, we know that u are worst service provider, as said the before the fix to be done by today and i demanding my today LOP from ACT, keeping cc @Airtel_Presence @JioFiberVoice

  • navanthkumar
    navanth (@navanthkumar) reported

    @ACTFibernet This is a very bad business practice conning customers by charging automatic subscriptions. I have spoken to ASHA from customer service who was very rude and blamming me for not realising that a was subscription added to me. Do the right thing and reverse charges

  • Mohamme51284766
    Mohammed Thahir (@Mohamme51284766) reported

    @ACTFibernet please resolve my issue, its been very long that i havent seen any response from your end. Either disconnect and refund full amount ( as compensation). My complaint ID is SR10366222898764. #gntmgr #dolar #electricity

  • nagajeevans
    Nagajeevan S (@nagajeevans) reported

    @ACTFibernet #new connection, the complementary router doesnt have the coverage even for house of <900sq.feet. customer care suggested for router upgrade, and nothing happened post that #SR10266261283467

  • Lokeshdujari
    Lokesh Dujari (@Lokeshdujari) reported

    @ACTFibernet Full monsoon came and went by in Hyderbad and I did not face a single day of downtime with ACT. Please do not go with Airtel or Jio for cost benefit, ACT is the undoubted leader when it comes to service.

  • vivekananda1
    vivekananda m (@vivekananda1) reported

    @ACTFibernet where is your support team? Last time they told the issue is resolved permanently but issue as occurred back..

  • dheepakmoses
    Dheepak Rabindran (@dheepakmoses) reported

    @ACTFibernet Internet is not working since morning and there is no proper customer care service apart from the Bot.. This is th ACT Fibernet Ticket no: SR10366261016174 .. expecting a proper resolution and communication soon

  • navanthkumar
    navanth (@navanthkumar) reported

    @ACTFibernet i have been added yuppscope service without informing at the time of installation. Once i realise I have spoken with customer service for reversal but i was still billed 200 /- for something i haven’t subscribed.