ACT Outage Report in Nāvalūr, Kancheepuram, Tamil Nadu

Problems in the last 24 hours in Nāvalūr, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (67%)
• Wi-fi (25%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports Near Nāvalūr, Tamil Nadu

Latest outage, problems and issue reports in Nāvalūr and nearby locations:

• 
  Arunkumar Venkataraman (@arunananth) reported 56 seconds ago from Sholinganallur, Tamil Nadu

  @ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.

• 
  Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ (@visvickey) reported 57 seconds ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Your people has reached out and resolved my request. Thanak for the support

• 
  Santhanam (@santhanam_offl) reported 4 minutes ago from Sholinganallur, Tamil Nadu

  @pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥

• 
  Dhivagar Subash (@dhivagar21) reported 9 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet your app is crashing in iOS also I’m not getting OTP message to login to my account. Kindly help to resolve this issue 🙏🏻

• 
  Revanth Raj (@Revanth_raj) reported 13 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet I got the call and the problem is solved

• 
  saytu (@paradarami) reported 14 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹

• 
  Rangarajan (@rangarajan1904) reported 15 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!

• 
  Revanth Raj (@Revanth_raj) reported 20 minutes ago from Sholinganallur, Tamil Nadu

  Dear @ACTFibernet having some network issues and a clarification on the bill payment. please do call me ASAP!

• 
  Arunkumar Venkataraman (@arunananth) reported 20 minutes ago from Sholinganallur, Tamil Nadu

  Without even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!

• 
  Revanth Raj (@Revanth_raj) reported 21 minutes ago from Sholinganallur, Tamil Nadu

  Dear @ACTFibernet iam facing connectivity issue for the past 1 week. Like the internet cable is connecting and disconncecting often and it's irritating. please look into the issue ASAP! DM for further details!

• 
  Viji Iyer (@viji_1985) reported 25 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?

• 
  Peter Cherian (@PeterCherian) reported 30 minutes ago from Sholinganallur, Tamil Nadu

  @gischethans @ACTFibernet That is poor service

• 
  CinuMarkets (@sricinu) reported 40 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15

• 
  Arunkumar Venkataraman (@arunananth) reported 45 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet suddenly I am having connectivity issues. How to resolve the issue, please guide me.

• 
  Pramod Kumar Prusty (@Pramodkumprusty) reported 47 minutes ago from Tirurāgeswaram, Tamil Nadu

  @ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.

• 
  Santhanam (@santhanam_offl) reported 48 minutes ago from Sholinganallur, Tamil Nadu

  @iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍

• 
  Pramod Kumar Prusty (@Pramodkumprusty) reported 49 minutes ago from Tirurāgeswaram, Tamil Nadu

  @ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.

• 
  Arunkumar Venkataraman (@arunananth) reported 53 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.

• 
  Arunkumar Venkataraman (@arunananth) reported 54 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.

• 
  Pramod Kumar Prusty (@Pramodkumprusty) reported 55 minutes ago from Tirurāgeswaram, Tamil Nadu

  @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santosh Pitla (@Sanpitla) reported 5 minutes ago

  @ACTFibernet No resolution yet, been almost 10 days, please refund and let me at least get a new connection.

• 
  Dilse Bol (@Saccha_Bol) reported 6 minutes ago

  @ACTFibernet How long more time you guys need?? Get things done faster. Or else issue my refund for payment of my plan. I’ll subscribe to other service provider. I want this issue to be resolved ASAP. @ACTFibernet

• 
  Shubhankar (@skkrockkir) reported 13 minutes ago

  @TRAI @jagograhakjago I have already raised to dockets in Consumer Forum with ID 7724416 and 7782205 against @ACTFibernet for the mental harrassment and extreme delay in service and poor customer care. Please look into the issue on Urgent Basis #ACTFibernet #JagoGrahakJago

• 
  bhargav reddy danda (@bdanda_reddy) reported 14 minutes ago

  .@ACTFibernet 10 DAYS without internet & now another WEEK to fix it? This is beyond pathetic! Your service is a disgrace, causing major losses & frustration. Fix it NOW or face TRAI complaints & mass cancellations! #ACTFibernet #InternetDown #CustomerServiceFail

• 
  Raaaasa (@rajafrnz) reported 15 minutes ago

  @ACTFibernet - Ticket "SR10377094290034" closed without providing any resolution. Customer care executives are also not helping. Already mailed regarding this. Yet no solution.

• 
  Bharath (@OnlyStocks259) reported 17 minutes ago

  @ACTFibernet Yes, I requested for disconnection as you are unable to resolve service requests and provide a reliable service. You can consider this matter as closed.

• 
  NARESH (@UPPARINARESHIND) reported 18 minutes ago

  Hi Naresh, We see that your mentioned issue “SR10177097995961" has been resolved. Please let us know if there is anything else we can help you with via DM. Without resolving, why it updated from last one month the netspeed is upto 5 mb only @ACTFibernet

• 
  Chandra Shekar Pathi (@pathi_chandra) reported 18 minutes ago

  @ACTFibernet Everyday I get message that the connection would restore today this is from past 2 weeks, this is causing a significant impact on my work. Will not be restored, if not pls refund my paid bill I will switch to another better service providers.

• 
  Ravindra Kumawat (@LoyaltyBanker) reported 19 minutes ago

  @ACTFibernet @ACTFibernet I raised the request for the refund of 13 days (19th to 31st August) when the internet was not working, and I paid money for the same. Its been 16 days, I have not received the refund in my source account. Do it otherwise I will file a legal case against you.

• 
  g.keerthivasan (@keerthivasangaj) reported 20 minutes ago

  Hi @ACTFibernet Any update to ticket still issue