ACT outages and service status in Nāvalūr, Tamil Nadu
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- ACT generated 0 outage signals in the last 24 hours around Nāvalūr, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nāvalūr, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports Near Nāvalūr, Tamil Nadu
Latest outage, problems and issue reports in Nāvalūr and nearby locations:
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Ashok Rajkumar (@ashokraja987) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear Act, Your team has given extension till 25th November 2022, but due to some medical issues i am unable to remit the payment. I request you to kindly extend the due date till next week. I assure that the payment will be made before the said date.
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Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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vishnuvarthan (@I_mvishnu) reported from Sholinganallur, Tamil NaduUnable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Bala C (@Balac43212) reported from Sholinganallur, Tamil NaduI used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns
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R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Revanth Raj (@Revanth_raj) reported from Sholinganallur, Tamil NaduDear @ACTFibernet having some network issues and a clarification on the bill payment. please do call me ASAP!
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil Nadu@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Chamandeep Singh Kapoor (@NanakFarms) reported from Sholinganallur, Tamil Nadu@ACTFibernet your internet is not working from last 3 days and you guys keep closing my complaints from last 2 days but no resolution. Ur customer care is not helpful at all and your agent never came to check and just closed my complaints again ?? Doesn't help a bit ...
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Hari Kumar (@harihara010) reported from Sholinganallur, Tamil Naduinternet is not working, @ACTFibernet
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Vimal Antony Raj (@vimanto87) reported from Sholinganallur, Tamil Nadu@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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Dr Sunil Kalmath MD (@DrLighthunter) reported from Sholinganallur, Tamil Nadu@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil NaduWithout even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Tehillah Jacob (Tehi) (@tehijacob) reported from Sholinganallur, Tamil NaduThe Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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ArunSeshadri (@ArunSeshadri1) reported from Sholinganallur, Tamil Nadu@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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CinuMarkets (@sricinu) reported from Sholinganallur, Tamil Nadu@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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jayashree lakshmanan (@JLakshmanan) reported@ACTFibernet @ACTFibernet no response to my complaint. Rectify the problem at the earliest. ACT app is also unresponsive. Not loading. 9445125725
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Lak (@LakshmanSamala) reported@ACTFibernet Your associate said net was never disconnected for more than 24 hours.. Airtel and Jio has extended a month near my home.. may be i will switch too
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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sreekanth_charan (@sreekanth0510) reported@ACTFibernet Are you guys thinking i am fool or what, the issue not resolved and now the new ETR is 9PM today so again i have to wait another 24 hrs. I am raising a complaint against you in consumer forum
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue
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prasant sharma (@prashantvats_px) reported@ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.
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veerana gowda (@veeransg5) reported@ACTFibernet after few months i am facing this issue again, how am i suppose to tolerate this????
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S (@HiShibamSarkar) reported@ACTFibernet @ryzee_08 Funny how you're more concerned about choice of words than your quality of service. If ACT delivered internet with the same consistency it delivers lectures, customers wouldnt be frustrated in the first place. Respect is earned through service, not demanded through canned replies
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Maheshwaran R (@MahezwaranR) reported@ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service