ACT Outage in Nāvalūr, Kancheepuram, State of Tamil Nādu

@ACTFibernet suddenly I am having connectivity issues. How to resolve the issue, please guide me.

Dear @ACTFibernet iam facing connectivity issue for the past 1 week. Like the internet cable is connecting and disconncecting often and it's irritating. please look into the issue ASAP! DM for further details!

@ACTFibernet issue with plan customer care not giving proper response. #actcheat

@ACTFibernet your app is crashing in iOS also I’m not getting OTP message to login to my account. Kindly help to resolve this issue 🙏🏻

@ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

@ACTFibernet My Act net work installed in Madipakkam, Chennai Not working. Please respond and attend.

@ACTFibernet I am having an issue that is not available on your app. Please reach out

@ACTFibernet every month atleast once or twice internet is getting disconnected technician resolves the issue happens again next month. From October till now it has happened continously. No respite for this issue. 103016711170. I want the issue resolved at earliest.

@ACTFibernet Worst in network connection, just advertisement only not worth for that

@ACTFibernet For being a Sincere Patron I am being cheated and trust broken by your Sales Team. Took my Connection in 2017 September and Sales told me take a One year connection at one shot we provide free modem router TP Link speed upto 200mps even though my connection 1/1

Unable to reach customer care @ACTFibernet . Utterly disappointed with this poor service...

@ACTFibernet Stream TV 4K booted up and I was setting up. It rebooted on its own saying an Android update is installing. Now it just displays the ACT logo and then falls into a reboot loop. Customer service is not picking up. No reset switch to be found.

@ACTFibernet my Internet not working for past 3 days. Complaint raised already. Acc no 103687954159. Please solve this immediately.

@ACTFibernet Not working again. Battery backup is not there.

@ACTFibernet cheaters.. never buy thiz!!!

@ACTFibernet provides one of the worst services to their customers, it's been 12 hrs since I had raised my complaint for internet connection failure still i have not recieve any calls regarding that. This is one of the worst services ever had.

@dinakaran @ACTFibernet For me there's no internet service, now approaching 72 hours! I thought some new entrant has poached all ACT staff!

Now marking 60 hours without @ACTFibernet service, and no word from them on what the problem is!

@ACTFibernet I have replied to you, internet down even 24 hours later.

@DoT_India @reliancejio @JioFanClub @ACTFibernet thanks @reliancejio #JioFiber #JioGigafiber it's been three months and my complaint is not resolved. Made decision to quit @reliancejio moved back to @ACTFibernet unhappy customer experience would really bring you down bye

Hello @ACTFibernet here is my account number : 103106735265,I paid for your STREAM TV 4K on 16th of August,Till now I didn’t receive the product.I called your so called customer care more than 10times and i got a response saying wait for another two days. Pathetic service

@ACTFibernet A quick reply will really make customer happy. #Fail

@ACTFibernet I'm facing frequent connectivity outages here at Chennai. Your customer care doesn't respond. No concrete solution. You have three hours to resolve this before I decide to switch to a different provider.

@ACTFibernet Double standards by team @ACTFibernet I am yet to receive an update from your team on the complaint raised by me

Hi! No response here as well. Poor support @ACTFibernet

@ACTFibernet Hi Team. Very unhappy with your service. Been over 4 months chasing your team for the refund of my deposit given for WiFi router which your team already has taken but never sent my money to my bank. I am clueless as to whom to reachout to!

@sjc_7391 @HathwayBrdband Yes pls don't go for them .. choose @ACTFibernet or @Airtel_Presence .. service is extremely bad in @HathwayBrdband

I used @ACTFibernet and @Airtel_Presence and even @BSNLCorporate but @HathwayBrdband has one of "the" worst response time compared to all others ..@reliancegroup @reliancejio will correct these concerns

@ACTFibernet The Worst customer care. If they can't answer properly, they disconnected our call. Happened three times today. Time to move on!

Worst service by @ACTFibernet in Virugambakkam area! interference cont. For past two weeks! #ACTFibernet

@ACTFibernet Will there be any action against my complaint of not having the internet for last 37 days and request on the waiver of my bill which has been paid already. @DoT_India @TRAI

@ACTFibernet @ChennaiIPL Csk can only be tamed by ACTU You can always trust ACTu. If CSK misses a SIXU ACTu doesn't miss to give 100MBPS Speedu. @msdhoni never misses to finish off in style #EngaHomeEngaAdvantage User ID :- 103015992334

@ACTFibernet Bad services levels I have raised a complaint and no one is bothered to call back as well. #SR 1034870769842

@ACTFibernet again the internet is down for 12 hours now ... Happening again in a span of less than two weeks. Pathetic.

@ACTFibernet Wrong billing issue for this month. Unable to reach your support team. Pl resolve. Krishnan 98407 95853

@ACTFibernet my internet is not working since morning and your helpline numbers are dead. Also your app refuses to register s complain !! What kind of a ridiculous customer service is this !!! Please contact me ASAP

@ACTFibernetHYD @ACTFibernet What is the use of taging if you guys don't even bother to reply back or even check what is the problem. Pathetic service.

@ACTFibernet I am not interested to use the internet with 14Mbps speed after paying so much money. Thank you so much. After paying 8k for the internet we have never used with the proper speed every month we have to call to customer care for speed issue and finally after these many tries(1/3)

@ACTFibernet Off the 2 connections I have, problem solved with 1 connection. The other one is still pending

@ACTFibernet if you want to retain customer pls have competitive offers .. instead of changing TAT and process of cancellation. Pls help in cancel by service asap. Thanks

@ACTFibernet internet is down from today location near saligramam

@ACTFibernet As I said , the issue is not fixed but the ticket is closed . I have started my enquiry for Airtel. Next week planning to shift. Told the technician to fix by today or tomorrow . Monday will accept the connection from @airtel if things are same in Monday from @ACTFibernet

Ticket no:SR1031635477782 .. no resolution still.. pls start processing the refund for the days there is no service .. @ACTFibernet will not pay if u don't give service

No connection since yesterday night and your app is down too .. not able to raise complaint as well @ACTFibernet pls resolve

@Ahmedshabbir20 @ACTFibernet Horrible customer service ..

@ACTFibernet Shared in DM it’s still not working can someone act quick pls

@ACTFibernet Hi team. Awaiting for the activation of my account since 4 hours. I hope this wasn’t the type of gesture you wanted your new customer to face!

@ACTFibernet is screwing up royally for the past 2 days and no customer support as well because of their application upgrade. DOLTS

@ACTFibernet Shared the details and msg in DM expecting a quick reply and swift resolution as recently this bill had forced my family to upgrade to 1000gb plan which I don’t think makes any sense

Act is the worst connection i have ever seen. I complained a problem and they didn't mind about it for more than ten days. Later after shouting at them it got rectified. And now again the network issues. If a complain they handoverr a bill with extra charges.pathetic @ACTFibernet

@ACTFibernet Sure, no problem. Also, check if you can get it installed than cancelling it. Considering the current scenario, it’ll be really helpful to have Internet service installed. Thanks for your understanding.

@ACTFibernet Worst always connection issues and no proper response from customer care executives

@ACTFibernet Worest service ever seen, your team will never respond to customers issues.

@logichaiisme @airtelindia @TRAI @Idea @reliancejio @BSNLCorporate @ACTFibernet Yet that service not available here bro!

@JeevarathinamD4 @ACTFibernet During payment their representative told that within 7 to 10 days and now its more than 10 still no response and that stupid is not receiving calls.

. @ACTFibernet you are becoming increasingly difficult to get in touch with, you need to revisit the definition of customer service. #FAIL

@ACTFibernet No heroes saluted intil I get my service back! It’s been over 24+ hours

@ACTFibernet Really I can't believe ....Not concerned to reply to mails or messages , Paid money for connection but still no connection.... Try to get good customer feedback

@ACTFibernet I got my problem resolved thank you 😍

@ACTFibernet #balamalladi @balamalladi13 #ACTGiga My internet speed is the worst I get 10mbps rather than 100mbps which is what I pay for. I will switch over to airtel if this is not resolved now! Pathetic customer service @consumercourtin