ACT Outage Report in Nāvalūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nāvalūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Nāvalūr, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nāvalūr, State of Tamil Nādu
Latest outage, problems and issue reports in Nāvalūr and nearby locations:
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Aadhav Kannadhasan
(@aadhavkk) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello ACT thank you for taking 7 months billing in advance and also taking away my connection ! Pls do correct your service and other hiccups asap else no one is going to waste their time continuing with your connection ! #ACTFiberFails
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Complaint no. SR10365726615334 Internet not working since today morning. Kindly resolve it at the earliest.
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Felix John - Bicycle Mayor of Chennai
(@fmrock) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how do I reach your customer care?! It seems you've made yourself invisible!!!
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Praveen M
(@praveennani007) reported
@ACTFibernet @ACTFibernetHYD We have already earlier connection, we are shifting my house , due to shifting I already raised request at service portal on last Friday, as of now no one reached to us , whenever I reach to customer support they’re simply said Today We will do,
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B S Mani
(@bsmani54) reported
@ACTFibernet We were promised resolution by 9 pm today. It has not happened. Only our place is affected. It is nothing but POOR WORKMANSHIP BY YOUR TEAM. We cannot be at receiving end frequently. Work out the compensation package and communicate. Lost trust in ACT.
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VikramAditya
(@RebelNandhan) reported
Hi @ACTFibernet, It's been 3 days and no update on the issue Ticket Num: SR10177419100207. I have paid security deposit and no update on the Digital TV Box until now. What kind of pathetic service is this. The ticket always shows waiting for ETR and no real resolution happens.
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The GlF Guy *️⃣🇮🇳
(@Agnostic_India) reported
@ACTFibernet What nonsense Try calling their helpline number You will be in queue 50+. So either they have a lot of service complaints or they are too cheap to hire more people This is a local lala company. I will highly recommend not falling for this kind of Internet services
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Mithran
(@mithran777) reported
@ACTFibernet Just spoke to a support guy and got the WORST support ever, his simple answer he can escalate and it they will look into it before the ETA, nothing else, it has been more than 16 hours without the internet working, which means I can get a new internet line in that time++
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The Pure Lines
(@IamRrs03) reported
On top of that @ACTFibernet has disconnected my connection before my subscription due that which is October 14th 2025. Either you guys renew the subscription without consent or terminate before the due date waaw. @jagograhakjago help. #ConsumerRights #ScamAlert
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ThorrfinnSonOfThorss
(@mohanstriker03) reported
@ACTFibernet @ACTFibernetHYD a relocation request was raised on October 3rd 2025, till now there is no resolution, Not sure when this is going to be fixed. Internet is very important necessity these days. Ticket ID SR10177400065704 Account 101773824631
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Mithran
(@mithran777) reported
@ACTFibernet If this is not resolved, although I have been a loyal customer for years on end, I will cancel my account with you guys, we can't keep paying you guys for no service at all, this is completely unacceptable.
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Raghu Prodduturi
(@raghupro) reported
@ACTFibernet team it's been more than 24 hours since the ticket has been raised for no internet issue. Absolutely 0 updates received so far. Not feasible to work with such service when folks are working from home.
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No Mercy
(@lordkrishna05) reported
@ACTFibernet Do you guys really work on connection issues ?? It's been more than 20 hours ticket raised..and didn't fix the issue..a full day with no internet. Is it the way to treat a customer request for an issue? Shame on you