ACT Outage Report in Nāvalūr, Kancheepuram, Tamil Nadu
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Nāvalūr, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at ACT
ACT is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Nāvalūr, Tamil Nadu
Latest outage, problems and issue reports in Nāvalūr and nearby locations:
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Nivas Ravichandran (@nivasravi) reported from Sholinganallur, Tamil Nadu@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Peter Cherian (@PeterCherian) reported from Sholinganallur, Tamil Nadu@gischethans @ACTFibernet That is poor service
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil NaduWithout even providing solution @ACTFibernet team has closed my service request. I am following up with them to get a solution for poor connectivity. Till now no one is responding. Highly surprising!
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Senthil Kumar D (@sdsenthil) reported from Sholinganallur, Tamil Nadu@ACTFibernet @ACTFibernet Dear ACT management, I m the loyal customer of ACT Chennai. Now a days ACT customer care service is pathetic. Team leads are closing the ticket without resolving it. My issue is pending more than two weeks now.
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil Nadu@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Jenkins NS | Microsoft MVP | MCT (@jenkinsns) reported from Sholinganallur, Tamil Nadu@ACTFibernet No internet from yesterday #actfibernet no response on my support request #Chennai
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet There is only a provision to raise complaint on internet disconnection. My issue is about billing. But I couldn't reach out to their customer care. The nos. are not working. App has only faqs, no option to register complaint on billing.
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet Worst ever coverage and poor customer service is what I've been experience for the past few months from you! My complaints regarding slow speed issues are getting closed without even resolving it and without my consent! Time close the connection!
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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saytu (@paradarami) reported from Sholinganallur, Tamil Nadu@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
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நவின் குமார் (Navin) 🇮🇳 (@ksnavinkumar) reported from Sholinganallur, Tamil Nadu@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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R A M™ (@ramtweetshere) reported from Sholinganallur, Tamil Nadu@ACTFibernet used my power connection even after disconnecting my connection for almost 18 months. No proper response or feedback. Worst service and attitude.
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Raghav (@Ragav_singer) reported from Sholinganallur, Tamil Nadu@ACTFibernet Show some professionalism when someone complaints you regarding some issue! You can't be extracting money from me and be ignorant! #WorstEverBroadbandNetwork
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Opthalmix (@murugz) reported from Saint Thomas Mount, Tamil NaduAnyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Balaji RD (@qwikyss) reported from Sholinganallur, Tamil Nadu@kaapiccino @Truecaller @ACTFibernet I have been trying to talk to the customer support of ACT for the past 2 months. But in vain. Is there a no. we can reach out to ACT? For exisiting customers. They don't pick up calls.
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piyush (@piyush32756354) reported from Sholinganallur, Tamil Nadu@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
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CinuMarkets (@sricinu) reported from Sholinganallur, Tamil Nadu@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Basudev Saha (@SahaBasu) reported@ACTFibernet I have not received any calls from ACT. Moreover, I called ACT customer service team twice, but yet to get any call back or resolution. Please help!
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Sai Kumar (@saikumarnany) reported@ACTFibernet My internet is down from the last 10 days. Someone in my lane removed the connection box from which my cable was connected to. The customer care is is not responsive at all. Account Number is 101534429843. Ticket details No:SR10163489519944
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NagaChaitanya Chinta (@nagachaitu) reported@ACTFibernet Still no response at all from your side. Worst service never solve the issues on time
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Chaitanya Kiran (@ChaitanyaKiran8) reported@ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 3rd consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???
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विचिलित जीव (@Im_Heimdall) reported@ACTFibernet facing issue with my internet connection and I'm told that it will take 3 days. That's way too much
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Nishevitha (@fanofnone) reported@ACTFibernet 2 weeks ago we were without internet for 2 days because your team failed to shift the junction box from a discontinued customer. Now we've been without internet for 4 hours, with a 24-hour ETA for restoration. This, during WFH. What ****** service is this?
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tejdeep (@tejece058) reported@ACTFibernet A complaint has been registered regarding connection shifting before 5 days where only powerbox has been installed 3 days back and the technical person is saying it will take 7 to 8 days for giving the connection where he need to get approvals from the head office.
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Mohammed Abdul Wahab (@Mohamme30438747) reported@ACTFibernet sorry to say. If this same problem goes day by day i would like to cancel my connection. Whats the problem ? Today suddenly internet service down...... No response from the customer care team ? #worstactfibernet
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Nikhil Kumar (@Nikhil__Kumar) reportedHey @ACTFibernet extremely frustrated with your customer service team. Instead of solving the issue it’s getting worse by the day. Account number: 102360552935
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Sulo L. (@thepetitedamsel) reported@ACTFibernet please help resolve SR10263505230984 urgently. Internet has been down since 3pm. Work from home is interrupted!