ACT Outage Report in Nāvalūr, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Nāvalūr, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nāvalūr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Nāvalūr, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Total Blackout | |
| Chennai |
Wi-fi | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports Near Nāvalūr, State of Tamil Nādu
Latest outage, problems and issue reports in Nāvalūr and nearby locations:
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Been suffering outage from 9-DEC-2022 in chennai. Could you provide an ETA, when would the outage be resolved?
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Deepak Gopal
(@deepakgopal19) reported
from
Chennai, State of Tamil Nādu
@hotstar_helps I took down my previous reply as app was working because I was connected hotstar with mobile data and changed to wifi while hotstar playing in bg..but once i closed and opened the app it's not working in wifi.@ACTFibernet kindly do something if you can here with this dns settings
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@Airtel_Presence @Airtel_Presence thx but I was giving a suggestion that you ppl can provide alternate source of internet whenever there is a outage / network issues as an alternative. why should we waste our time because of your inefficiency ! @ACTFibernet this suggestion intended towards you!
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Shaji Mathews
(@ShajiMathews3) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet My Act fibernet is down since yesterday. Was promised that it will be rectified by today evening. 8 families are affected due to this. Your ACT Fibernet Ticket no: SR10366651102864 has been registered. Will you please ACT. Thanks
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet pls fix the internet connection. I have raised a complaint yesterday evening. Your ticket SR10366572648834 is tentatively expected to be resolved by 13-Dec (DD/MM) between 16:00 to 19:30. Team ACT Pls fix it or ask your team to update when it will be fixed.
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@DoT_India Today no rain, nothing! Still no internet since today morning in #virugambakkam . @ACTFibernet competing to be the worst service provider. Complaint raised in morning still not attended. CC: @DoT_India
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have sent you a DM. We've called your customer care number more than 20 times and none know what to do. I'd like to escalate this to the right person. Could you please give us a contact asap?
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Srinath Karthikeyan
(@srinath_groot) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet Please don't buy ACT. Very very very worst customer service that too in corporate connection that affects Business financially. They Closing the ticket with confirmation from customer multiple times and no visit and no Technical Support. Account No:103012380426
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Yuvaraj Velmurugan
(@yuvarajvel) reported
from
Chennai, State of Tamil Nādu
@HathwayBrdband I am planning to migrate from @ACTFibernet. I would like to know would your service work on TP Link XZ000-G3 (V2) Gigabit GPON Terminal?
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Sabha ⚡
(@crsratnam) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Its a minor issue. Don't know why it is taking so long. Actually when they were fixing another connection they disturbed my connection. Total negligence.
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Dr. Biglee Murali
(@bigleemurali) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Just had a word with customer care who told that they are not responsible and service team was responsible as if they both work for different company. Also unapollogitaccly guided me to disconnect . Am sending my contact details in private
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Mohan
(@Mohan15031987) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernetHYD @ACTFibernet I have broadband account with ACT fiber net (Account No: 103669182990). For last 2 days my broadband connection is not working. Still it's not resolved and when I contacted customer care they shouting on me and keep quarreling with me.
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Rohit Suresh
(@rohitkadaksures) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet It's been more than 24 hours since my internet has been down. Are you guys going to do anything about it??
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aspire Swaminathan
(@aspireswami) reported
from
Chennai, State of Tamil Nādu
Extremely disappointed with the service standards of @ACTFibernet , More that 20 days internet not working... No response to complaints. Once a great service provider at Chennai now pathatic ...
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet What's that as soon as possible ? Days week , month ? Not to worry ? you also have to worry about your reputation? If it is . Such kind of replies shows very poor of you . This reply iam receiving for last four days.change your replies? Give some other lies
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Deepak Raghuraman
(@creativedeepak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet team: Kindly provide alternate source of internet to customers till the time you resolve the issue! You can't take things for granted. Either provide alternate source like dongle or Extend 4X days in our validity for each day wasted due to issue from your end!
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krsasu
(@krishchokurei) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet it's been 5 days since I lost my internet connection and I have raised a ticket but Act is not acting the way they are supposed to act. I am waiting for the issue to be fixed so that I can renew my subscription which ends tomorrow Ticket: SR10366547987994.
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Venugopalan
(@Venugopalan17) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet account no 103426984226, it's more than four days internet connection not restored, no response on restoration. Ur weak service exposed on such crisis and added u don't inform when it's getting restored . Have some shame ?
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shrinath
(@shrinath2790) reported
from
Nanmangalam, State of Tamil Nādu
@ACTFibernet Team please respond.still facing issue Your ticket SR10367374715004 is tentatively expected to be resolved by 24-Mar (DD/MM) between 13:00 to 16:00. Team ACT
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Sai Santhosh S
(@SaiSanthoshS) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my connection has been out from sat early morning. No response for the Ticket no: SR10366544395384. No one has called or provided an update on what is gng on. Abysmal service.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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ARIN DUTTA
(@ARINDUTTA2) reported
@ACTFibernetHYD @ACTFibernet Hi Team - I am running behind you guys since last 48 hours for an resolution to my complaint raised but no help or no assistance received so far, this is really pathetic service from @ACTFibernetHYD Please help !! Complaint Number - SR10156577542932
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hadi shafeeq
(@hadishafeek) reported
@ACTFibernet my wifi not been working for 3 days now and customer care not responding
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Samlion
(@Samlion63374701) reported
@ACTFibernet hey my net is slow. Can i dm you my id?
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Meiyappan
(@Meiyappan79) reported
@ACTFibernet I raised a complaint ystrdy n till TDY nobody is bothered to resolve bcz of u guys I am losing my job..if I lose you will be hell responsible for tht..my ticket no SR10256582110372..I contacted so many ways but all in vain.. seriously this is a bull **** service..
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AbhijitIND
(@INDAbhijit) reported
@ACTFibernet The complaint number SR10156475473792 has been re-opened. Please provide the internet service as soon as possible. The internet service got disconnected 3rd time in a week. Very bad internet service. Internet off for 28 hours.
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Sagar Gopinath
(@Sagargopinath23) reported
@RahulChinnappa @ACTFibernet @ACTFibernet they have the worst service and can’t trust them at all.. better you move on to Jio.. now, you’ll get a bot message saying they regret and that’s about it.. nobody will bother to look at the issue for weeks.. #actfibernetistheworst #actgetyouracttogether
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Rohit Reddy
(@rohitreddy88) reported
@ACTFibernet Yeah that is the problem, your team is just looking into this and not doing anything to resolve this issue from past few days inspite of multiple calls and followups... I will switch to jio after this plan expires #incompettentActFibernet
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Hitesh
(@triggeredcitizn) reported
@ACTFibernet It's still not resolved. Customer care executive is saying I can't check status now. Then what's the point of setting customer care if your executives can't check what's going on. @ACTFibernet
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Faraz Ahmed
(@theFarazA) reported
@ACTFibernet needs to really up their customer support and service I am struggling without wifi frm the past 2 days and they just tell me that the service engineer isn't available Get this fixed asap
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anand rajagopal
(@anandrajagopal1) reported
@ACTFibernet Earlier, your tech support team used to close tickets after resolving the issue. It is a different matter that the issue would occur again after a few hours/days. But what they did today is completely unacceptable. They closed my ticket without a resolution.