ACT Outage in Kodbisanhalli, Bangalore Urban, State of Karnataka

@ACTFibernet I have made payment and have been following up for connection since 27/07 no response from your team. Never expected such ignorance service from you

The issue is resolve and internet is working fine. Thanks @ACTFibernet

@ACTFibernet it is more than 24 hours I do not have Internet. What's the matter? Every month the box is down and you take 2 days to respond and resolve. @jagograhakjago

@ACTFibernet No one called so far. Do you want me to call your customer service person or wait for the call back

@ACTFibernet With Extreme Frustration & humiliations to state that I applied for an ACT FIBER on 24th & we paid the fee in full for six months. Feel down & very disappointed. A Followup ends in an 24 hour promise that never materialised. Now asking for a week again delay

@ACTFibernet — Trying to reach you guys for Plan change details.. Pls contact asap. You customer service is complete disappointment and app doesn’t show all plans ..! Also need to change name of owner on the wi-fi connection.

@ACTFibernet Hi Team, I am using act internet since nov 2019. I need month wise proper bill invoice receipt per month wise. The receipt which i got from mobile app is not proper. I called many times to customer care. But unfortunate, they couldn't receive my call.

@ACTFibernet It's been a month since I made a payment. If you can't provide the service you promised for, refund the money. I'm tired of waiting on call for your CS team to help me out. Very disappointed.

Its been 4 days, Internet is not working. We can't reach out to your customers care. Field officers never call back. 3 requests got closed without any fixing the issue. Is this the kind of services you are proud of @ACTFibernet ? Shame on you guys. SR10243663692202 - Refence ID

@ACTFibernet—it’s very difficult to get in touch with your customer service. Please help. #internet #ACT

@ACTFibernet Why none of your customer service contact numbers are working. My plan is Act Blaze 6M + 1M_FT and made full payment am receiving notification for payment each month. Account 102016600508

@ACTFibernet Today is last date for resolving my issue, please do not extend my patience.....

@ACTFibernet You sent an engineer after a day yesterday. It was up and running and it's down again today. How pathetic has your service become? I've reopened the ticket. You're not available on the helpline numbers.

If I called to customer care, they will try to connect installation team but no one is picked nd it's disconnected after wait of 5mins @ACTFibernet @DLink_India @TPLINK

@ACTFibernet Worst experience from your team on very first day. Tou people onlg respond for new installations after that you will be too rude customers? Your representative is telling this is how we work, we wont resolve it soon. But u will do fake installations?

@ACTFibernet It's been a day and still the issue is not resolved.

@ACTFibernet no rectification even after 3 days of lodging complaint about our broadband. Also shared my contact number. It shows your poor and pathetic service to the customers. How many days do you need to rectify ?

@ACTFibernet Its been 8 hours I have raised a complaint but no one looked into the issue, at least twice in a month we are facing issues. No one can work if you provide this kind of service. Giving more GB doesn't work but you should make sure give consistent network.

@ACTFibernet Most untrusted connection, they just don’t support my network is down over 24 hours, consistantly this happens.

@ACTFibernet We lodged a complaint to rectify Internet broadband in my office 36 hours back. No response. Can you please look into. We are from Peenya Indl Area Bangalore.

@ACTFibernet It's been almost a week and your customer care representatives are telling that still they are working on it. Really regretting choosing your broadband service. 1 week without internet.. You and your technicians are unfit for this job.

@ACTFibernet everytime your telecaller promised me it will be resolved by EOD today. By the last person told it will resolve by tomorrow 11am. My customer ID is 11126988 Registered mobile number is 7760132031 Please check n resolve the earliest

@ACTFibernet I am a valued customer of act fibernet for long at Bangalore, from last night l8.30 pm I didn't get my internet service, I complaint today 11am, once by app () n 3 times by calling customer care number on 11.44am, 16.57pm n 21.53pm

@ACTFibernet SR10243751820439 re-opened 4 times. Nothing is being done from your end. Definitely not a reliable service

@ACTFibernet - pathetic service from you for the last 3 weeks. Same junction box issue in the area and internet goes off . No resolution for atleast 12 hours. Calls to your call center does r go thru. And when it goes thru, we wait for 10 mins to speak to an operator 1/2

@ACTFibernet, Sorry to say this but I had never thought your customer service is so bad!! It's been 4 days since I raised a request to resolve my internet connection and it is still pending. During this period of WFH, I don't understand your negligence in responding to customers!

@ACTFibernet is the worst broadband service ever. Please don't go for this connection.

@ACTFibernet Dear all don't buy act connection I'll suggest u buy Airtel, it's worst service by act

@ACTFibernet I have received the same reply several times. But no action being taken on this. Its been almost 10days of without internet. Now will you take the rent for only 20days? I have never seen such a useless customer support service.

@ACTFibernet I been continuously following up on my ticket SR10243376948887 but no resolution received, Can you please why it's so low rated Customer service? I had asked for Temporary Disconnection but Mail response says Permanent Disconnection. May I kno wht is this?