ACT Outage in Kodbisanhalli, Bangalore Urban, State of Karnataka

@binidh @ACTFibernet Yes u r right they don't respond to a ticket worst experience ever

@ACTFibernet @binidh Hello pls fix my issue I have been sending n number of emails and I have even tweeted but no response u guys have charged me extra why

@ACTFibernet @ACT Please assist me why have u added an extra charge for the wi fi this month without any explanation???? I was paying 837 every month but for this month its more and there is no help from customer service it's been 48 hrs I created a ticket..pls help and call me

@ACTFibernet Yet another pathetic service exhibition from you.. Just after raising complaint few weeks back again we face slow Internet, buffering YouTube videos. Really couldn't tolerate the service interruption again and again and keep logging complaints Acc:102516514753

@ACTFibernet u have charged me late payment charges; when your internet did not work for 2 days and there was no resolution where were you; I had notified you that will not pay bill unless issue is resolved; so the late payment charges are unwarranted; pls reverse this

@ACTFibernet I've tried calling the ACT service provider here in Koramangala through my two different numbers via network and whatsapp. He is just not picking up my calls. What a legendary service. Thank you for destroying first day in my new apartment.

ACT's technical guy has not contacted me yet. Had to cancel 4 plans because of just one installation process for Internet. Waited more than 6 hours from the time ACT promised me for installation. #worst #service #actfibernet @ACTFibernet

@ACTFibernet billing team executive Mr.Karthik attended to address my issue but the ACTFibernet customer service team is worst in handling the situation... They are not trained to solve the issue.. He is openly treating me that he will disconnect the internet service.

@ACTFibernet Great service by act team I raised a ticket for internet issue no call no message complaint closed I am very delighted to see such a great service thanks a lot ACT fibernet.

@ACTFibernet broadband not coming please help🥴

@ACTFibernet I have been facing internet connectivity issues since yesterday night. I raised SR10260167990072 in the morning. Still waiting to hear from ACT. In one month since joining, I have raised connectivity complaints many times. Let me raise police complaint.

I have taken a ACT FIBERNET connection on Saturday and asked to give urgent connection on same day or next day because we 4 people working from home now it's Tuesday this guys are not picking my phone pathetic service from ACT FIBERNET .@ActfiberC @ACTFibernet @ACTFibernetHYD

@ACTFibernet sorry to say that, very poor service experienced. Last 24 hrs no body attended the network issue. Called at least 20 calls to customer care. These kind of pathetic service we never thought of. Shame on you.

@ACTFibernet we have outages happening on a daily basis now . Last 3 days continuously and there is solution from your side .

@ACTFibernet you guys call and then hang up just to say you called?? Please do call back immediately!

@ACTFibernet the worst Internet connection, they just take your money and do not provide any service!! I have been trying to get through to someone to speak to for over 3 months and go no reply

How can @ACTFibernet be so arrogant; they are least bothered even to respond to complaints; switching to another service provider; bye bye @ACTFibernet #ByeByeActFibermet

To be honest after a whole 1 year using @ACTFibernet ... It is not worth it ... I would go for a jio fibernet or airtel xtreme ... Pay a bit more for stability ... Literally their network crashes anytime sometimes 2 or 3 times in a month ... Highly disruptive

@ACTFibernet service available at #RamanashreeCaliforniaGardens layout.?? Many customers interested to get ACT service in this area as #BSNL service is very poor.

@ACTFibernet as it is difficult to raise a complaint why should I pay my bill

@ACTFibernet Yea, and I got the same issue again today, why don't you take your customers seriously? I got my issue resolved on Sunday and today is Wednesday, every single time you lie that the issue is properly resolved. Now how can you refund my money??

@MinisterKTR @KTRTRS @ACTFibernet Hi sir Im raghav Bcz of lockdown i got huge loss in bussines I requested to PM for loan its transfered to medchal collector office They are saying your caste is OC we cant help you my caste is OC but I'm not rich Could you plz help me Ph 9133158546 Tracking : PMOPG/E/2021/0414861

@ACTFibernet internet is not working I raised so many complaints no one responded. One of the worst experience with your services. I called and your worst support guys didn't help me. I called them almost 50 times. No one helped. I want to discontinue service. ******* service.

@ACTFibernet how am I supposed to cancel my subscription? Your mobile app and IVR have no option anywhere, and your website says to use the mobile app or IVR.

@ACTFibernet My internet is not working from morning. Details sent through DM

With this effort, Hyderabad becomes India's largest free Wi-Fi network. Mayor @GadwalvijayaTRS, Prl Secy @jayesh_ranjan, @ACTFibernet CEO - Bala Malladi were among the distinguished guests present at the event.

@ACTFibernet Still no one bothered to call .. you guys are so much busy . For service a ZERO rated provider.@ACTFibernet

@ACTFibernet Yes, it is resolved for now. But your field engineer said there might be 4 to 5 hrs outage due to wiring work in this location in next week. I hope it will also be fixed soon avoiding future outages. Thank you for now.🙏

@ACTFibernet I have placed a request for immediate disconnection of my Internet Broadband connection, however,have not received any reply from your end. Can someone please revert back with a resolution.

@ACTFibernet The above SR is closed without fixing the issue. No internet since morning. Is the Act team capable of resolving this permanently. The technician never comes to the residence to check. Witness to worst customer care service.