ACT Outage Report in Gottigere, Bangalore Urban, State of Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gottigere, State of Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gottigere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at ACT
ACT is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Gottigere, Bangalore Urban, State of Karnataka
The most recent ACT outage reports came from the following cities: Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Gottigere, State of Karnataka
Latest outage, problems and issue reports in Gottigere and nearby locations:
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Tarun grover
(@grover_tarun_) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet It's been a whole day but haven't got any call from you regarding my problem. #needsupport
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Durgasuresh Kagitha
(@suresh_kvsd) reported
from
PETROL BUNK ORR, State of Karnataka
Your Customer care numbers says “busy” ,you guys don’t acknowledge the tweet , your app doesn’t allow escalations , very well designed service process ! So the customer just needs to wait invariably expecting the service will resume at it’s leisure #pathetic #ACTFibernet #worst
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I am not sure which number you wanted to call we have not received any calls and the issue still remains, so please fix the connection or take your box out of my house.@inconsumerforum @jagograhakjago @inconsumerforum @aicfgov @TRAI @
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Tarun grover
(@grover_tarun_) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet worst service till date I faced by your company. My friend tried many times to resolve his problem but unfortunately you don't understand value of single customer. #CustomerExperience #CustomerService #worstthingdone
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Durgasuresh Kagitha
(@suresh_kvsd) reported
from
PETROL BUNK ORR, State of Karnataka
Again gone! What a service @ACTFibernet 3 times in less than 2 weeks . What is your problem guys , we rely on it for our work and you guys don’t bother to fix it properly #worstserviceever #worst #actfibernet
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Prabhu Jagannathan
(@jPrabhu03) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet the issue was fixed but I hope it's not happening again during my next weekend Support. thank you, team!
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Sharath M.H
(@sharu_mh) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet has the worst service ever. The internet is not working from past 2 days. I had logged ticket for the same n the ETA is also over. But still no one cares to give an update. We can't even call the customer care now.
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Kamiakaze
(@kamiawahi) reported
from
Bengaluru, State of Karnataka
@ACTFibernet How are you just looking into it for two days!!! What I'd the damn issue.
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Durgasuresh Kagitha
(@suresh_kvsd) reported
from
PETROL BUNK ORR, State of Karnataka
Btw today is the bill payment date , I would not be paying until this ticket is resolved and also adjust these 5 no service days in next month bill and generate the adjusted bill @ACTFibernet #ACTFibernet
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet #ACTivatelearning Pathetic customer service, the issue being escalated at the highest level yet it isn't resolved. I am not sure how you can provide any new product if u can't fix one customer issue.
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @ACTFibernet #ACTivatelearning Pathetic customer service, the issue being escalated at the highest level yet you it isn't resolved. I am not sure how you can provide any new product if u can't fix one customer issue.
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karthikeyan
(@karthikeyanrajn) reported
from
Bengaluru, State of Karnataka
@ACTFibernet still issue not resolved
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Bunty Bavishi
(@_BuntyBavishi_) reported
from
Bengaluru, State of Karnataka
@ACTFibernet @ACTBangalore Please give me a customer care number that’s not busy! It’s been more than 24 hours my problem isn’t solved & I’m facing bigger problems without internet.
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Fix your customer services first then launch new products
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californiasam
(@californiasam) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Your service sucks. My Bangalore account 192017421953. I asked from overseas 15 days ago to reconnect. Got confirmation. Again checked 2 days ago. Now. I am home to find no internet but bill promptly updated. SHAME IN YOU
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Arbind Singh Sikarwar
(@ArbindSikarwar) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet I am seriously Fed up of raising complaints. In any given month the connection is down for at least 7 days. For July it begins today and no one seems to be bothered in#ACT.
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Prasoon Verma
(@prasoonIN) reported
from
PETROL BUNK ORR, State of Karnataka
It's been more than a week . There is no one to respond to the complaint . @ACTFibernet is worst internet service . No one responds to the customer care number. @surnell
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sumit
(@zen_prog) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet my customer id is 102017885686, internet is not working
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet @TRAI @HathwayBrdband @Airtel_Presence @airtelindia can anyone help me please
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Punit
(@nema_punit) reported
from
PETROL BUNK ORR, State of Karnataka
@susheel_sk @ACTFibernet They never work, I am not sure if someone is measuring their service levels @inconsumerforum @aicfgov @jagograhakjago
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay Neotia
(@akshay_neotia) reported
@ACTFibernet Wifi at my home is down from last night and after raising a complaint I haven't received any update regarding it and after me calling your customer care I have received no response and they keep hanging up on me.
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Zohaib Raza
(@Raza1Zohaib) reported
@ACTFibernet Pathetic Service, don't recommend others to subscribe. I placed a shifting request on August 28th, I was promised 3/9 2PM the request will be completed, 3/9 6:56 PM Customer Care asked me to raise another request and put me on an infinite hold.
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Fawad
(@kh4n6) reported
@ACTFibernet Hello @ACTFibernet @ACTFibernetHYD still waiting for the response from your side. One one called nor a message from your end. Is this you service? Waiting since last tweet.
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Rahul Sehgal
(@rahulsehgal123) reported
@ACTFibernet Sorry, but I'm tired of these canned responses. Can I get a clear estimate of when and how you will be resolving my refund issue? Your local service team lead is only mentioning that the disconnection and refund team will call me, but there's no call from anyone at all.
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Anoop Sequeira
(@Ultroop) reported
@ACTFibernet I've raised a complaint yesterday. No technician has contacted me yet.
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raghunandan
(@raghunanda24n) reported
@ACTFibernet They are awful in service as well . Been 72 hrs since internet went out nothing has happened so far . customer care is rejecting my calls Daily they're saying 24hr issue solve I will shift other service
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Derek Lyall
(@DerekAnant) reported
@ACTFibernet SR11061802948472 i have been facing a problem with my internet and there is no update from their end. The app is so useless constantly keep saying the samething over and over. I now think that their service standards aren't like they used to be some years back.
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Ayantika Saha
(@AyantikaSaha9) reported
@ACTFibernet I am trying to reach out to customer care from the last couple of hours,but, can't able to do so. My service request no is SR10261737435938. How much time it will take to get resolved??
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Rahul Sehgal
(@rahulsehgal123) reported
@ACTFibernet : My ACT internet connection at home has been down for 6 days now and I was compelled to raise a disconnection request (Ref No SR10161749088938). Your call center calls aren't going through despite waiting for 30 minutes. I need my balance refund to be processed ASAP
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Sathya
(@26Sathya) reported
@ACTFibernet It's been 3 hours neither no response nor connectivity everytime in office they will not excuse if I say internet connectivity issue. @actfiber