ACT Outage Report in Malkajgiri, Telangana
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malkajgiri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Malkajgiri, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Malkajgiri, Telangana
Latest outage, problems and issue reports in Malkajgiri and nearby locations:
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laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet @ACTBroadbandIn What a worst cuatomer service i have been seeing
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laxmikanth choubey
(@laxmikanthchou7) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet The very annoying thing is the customer service which says something and does something as been a 5 years customee this is the worst thing i face ever to contact to your customer care
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet @ACTFibernetHYD Your CEO to low level all are irresponsible...really every month I have been sending mails, raising tickets, post in twitter... Again same problem repeating. Why cant you fix the problem permanently. Unskilled unprofessional fellows ... Pathetic service.. poor..worest in CC
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet You people are unfit, you can't do anything...you are just looting customers money without giving service to them... One simple generic reply you will give. You can't do anything more than that in practical.
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Neil Ghosh
(@neilghosh) reported
from
Rājendranagar, Telangana
@ACTFibernet It was resolvee after 10 days . 15 emails , 14 auto-generated response, 1 day of no internet ( disconnection ) . If that's your best service . Thank you . Also your app crashes , not really useful . Rated 1 star
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT I have complain on 28 nov last but no technician has come I am feeling very bad of this service the customer care service also not helping me.
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Naresh
(@nemmikanti0208) reported
from
Annāram, Telangana
@ACTFibernet Not yet resolved.. I lost 2 working days.. Whi will pay for this?? I'm complaining this issue in consumer court.. Get ready for it
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet @iamY0URBOSS Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act fiber net is very bad service in hyderabad please dont recommend any one I am facing last 6 days but no resolution and no answer my call no technician in cmpny
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Urs@rjun
(@UrsArjun29) reported
from
Medchal Malkajgiri, Telangana
Dear @ACTFibernet your customer service is pathetic. No one knows what they are talking. I am facing connectivity issues since yesterday morning. No one is helping on that can you do something?
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Sai Kumar Power
(@SaiKumarPower7) reported
from
Hyderabad, Telangana
One of the worest @ACTFibernet customer care & Engineers
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®®🇮🇳
(@Rams0313) reported
from
Annāram, Telangana
Worst network @ACTFibernet
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Satyabonthala
(@satyabonthala) reported
from
Hyderabad, Telangana
@ACTFibernet Again No network ...Your ACT Fibernet Ticket no: SR10163563257084 has been registered. Our team will ensure fastest possible action @ACTFibernet ,@ACTFibernetHYD
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet Your ticket SR10163610707334 is tentatively expected to be resolved by 12/3 (MM/DD) between 13:00 to 16:00. Team ACT act people are doing froud I paid online and person also come and take money another thing is that no internet is coming and no service in my locality
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PAWAN
(@pawan1jha) reported
from
Rājendranagar, Telangana
This the way @ACTFibernet @ACTFibernetHYD react to the customer query after making then to wait for more than a week they just send a msg the your query has been closed without even solving it. This is highly unprofessional way to deal and harass the customer
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet No line no internet last month 28 nov 2021 I am facing internet problem but no issue solve they take my money but no response my waste for going to act fiber network wast of money golconda fort 500008
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pradeep ch
(@pradeepch180) reported
from
Hyderabad, Telangana
Worst experience with act Fibernet. I am using it with two accounts with 75mbps speed but I have never seen more than 10-15mbps speed in two areas. @ACTFibernet @ACTFibernetHYD @ActfiberC
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Gaddam Ekaharish
(@GEkaharish) reported
from
Annāram, Telangana
@ACTFibernet my WiFi internet is not working please solve my problem as soon as possible my ph 9160309637 Quthbullapur 55 HYDERABAD
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pratik sanjay buge
(@buge_pratik) reported
from
Annāram, Telangana
@ACTFibernet Kindly resolve the issue ASAP, as I am doing WFH, and my work getting hampered.
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Mohammed Aleem
(@Mohamme74753126) reported
from
Hyderabad, Telangana
@ACTFibernet I pay u online but u r offline service is waste I am facing last month problem getting but no issue solve no service is done yet. Money waste act fiber froud close u r company.
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Aleem
(@AleemuddinMuhd) reported
from
Hyderabad, Telangana
@ACTFibernet Your regrets are useless, without a proper timely resolution #PatheticService #worstturnaroundtime
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
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Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Akif Mirza
(@akifmirza) reported
@ACTFibernet Yesterday I received a call, but the customer support lady, abruptly ended the call. Kindly call back on alternate number .
-
Madhukar
(@maavunoori) reported
@ACTFibernet I am following up on my previous escalation dated November 14, 2025 (sent at 10:11 PM), regarding the complete outage of my ACT Fibernet connection since November 11, 2025. As of today, November 15, 2025 (11:00 AM IST), I have received zero acknowledgment, updates, or resolution despite the 24-hour response window I explicitly requested. This prolonged downtime (now exceeding 72 hours) continues to disrupt my professional work, academic commitments, and essential daily activities, causing significant financial and productivity losses. I reiterate that this breach contravenes TRAI’s Quality of Service benchmarks, including the 99% uptime mandate under the 2024 Broadband Regulations. Recap of Key Details: • Customer ID:*** • Address: Gajularamaram, Praga Tools Colony, Hyderabad, 500055 • Contact:*** • Ticket Reference: SR10177909921884 • Assigned Personnel: Technician Vamshi Chinthaloori (no site visit); Supervisor Sathish Ganga (vague assurances only) • Impact: Zero internet access; multiple unfruitful follow-ups via app, calls, and email. Immediate Demands (Escalated Due to Non-Response): 1. Acknowledgment Confirmation: A direct reply to this email within the next 2 hours (by 1:00 PM IST today), confirming receipt and assigning a senior resolver. 2. Service Restoration: Full connectivity restored today (November 15), with on-site verification if needed. Provide a precise ETA and tracking link. 3. Compensation & Report: • Prorated refund for 4+ days of outage (e.g., full daily rate of my plan). • Written root cause analysis (e.g., cable fault, network overload) and preventive measures. 4. Higher Escalation: If unresolved by EOD today, immediate handover to Atulit nodal level or CEO office, with CC to TRAI (reference: my impending complaint via TRAI portal). I have documented all interactions (screenshots attached) and am prepared to: • Lodge a formal TRAI complaint immediately (via app/portal) citing non-compliance. • Share this publicly on social media (e.g., X/Twitter @ACTFibernet) and consumer forums for broader visibility. • Pursue cancellation with full dues waiver under TRAI guidelines. Please treat this as a high-priority matter—your prompt intervention is crucial to retaining my trust in ACT. Thank you for your immediate attention. I expect a substantive response