ACT Outage in Malkajgiri, Telangana

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet @ACTFibernetHYD this is a pathetic internet service ever disconnection every second day bastards no one takes care of it in CC AC No. 101007331362 pls resolve it asap losers

@ACTFibernet First of all make sure that you’re providing uninterrupted service for at least a week. Ek Number FALTU n FRAUD acting ACTing network which never works.

@ACTFibernet First resolve the #internet #fail issues. You are not even replying to tweets!

Hello Actfibernet team, Chasing your customer care is nightmare for us when you can’t support customer issues please shutdown your services better don’t play with customers.@ACTFibernet #actfibre #jio #airtel

. @ACTFibernet your internet speed is so pathetic that even your own app to register that complaint does not work.

@ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.

@ACTFibernet internet not working. Your App says internet is suspended and asks me to pay the due amount to raise ticket. I want to raise a ticket to tell that there is no due from my side. Paying another 1500 for raising a ticket seems to be too costly

Worst service @ACTFibernet Very quick to collect money but not to give connection. Its been 3 weeks no update on my connection.

@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.

@ACTFibernet Thanks for the " ultra speed " reply . the issue has been resolved after 6 days of continuously calling your customer service. In The time I invested in calling your customer support I could have watched Bahubali part 1 and 2 twice . I anyways DM my details. Please check

@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional

@ACTFibernet it's been 48 hours and internet issue is not fixed, I am stuck with you as I paid 1 year.....please refund my money....enough is enough......@TRAI @Consumer2Court @JagoGrahakJago_

@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.

@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet

@ACTFibernet port is down.. happened 2nd time in a span of 3 days.. please help

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet Pathetic service !!!!! My internet is not working from 5 days. None of your customer service gives a damn about that !!!

@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.

@ACTFibernet Don’t keep cheating the customer

@ACTFibernet Please don’t copy paste your message which is to just bluff the customer

@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service

@ACTFibernet The worst response from the Act

@ACTFibernet Sadly it worked only for 24 hours & became unserviceable again. New SR10130949239282. The technician was worried about closing SR than providing lasting resolution. Now I am without uninterrupted internet for the last 10 days. So much for big claims made by @ACTFibernetHYD

@ACTFibernet tried again reaching your customer care again and again no response still....

@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer

@ACTFibernet @abhishe87375808 @ACTFibernet no your team is never active worst service I can say irresponsible

@ACTFibernet Before we enjoying the plans provided firstly you should resolve the issue raised by us in SLA 72 hrs complete no one responded on the issue. The best poor service by you people I feel pity

@ACTFibernet No internet for the past two days ! False promises every where that the issue will get resolved by one day , two days. No response , no action ! The service is at worst! For the first time , I felt why I am using this for the past 10 years ! SR10130809808722

@ACTFibernet No internet since yesterday. We are loosing our precious time and work. Costumer care number is not working. Ticket No. SR10130819877512.

@ACTFibernet @ACTFibernetHYD If you don't respond I'm going to proceed by written complaint to consumer forum.

@ACTFibernet Issue not resolved yet

@ACTFibernet : guys do u even have a basic sense of responsibility it has been 1 day since the Internet is down and there is no response

@ACTFibernet : do u care to response , Internet is now down for more than 24hrs in Alkapoor township

@ACTFibernet : Internet connection is down since yesterday evening and no response till now

@AnushaRuth @ACTFibernet @ACTFibernetHYD Talk to the Nodal Office they ll tweak things and fix it

@ACTFibernet Since last 3 days I am without internet. But nobody cares about the customer service. We are not paying for No SERVICE.

Hello @ACTFibernet , unable to use internet for last 2 hours. Please help.. Unable to log a service ticket on your app, so contacting on twitter

@ACTFibernet Yesterday at 19:10 raises a Internet connection problem with SR10129735059172. After 23hrs I am waiting for resolution. Neither got call nor solution. Due to such BAD service, we are waiting for @reliancejio #JioFibre service desperately.

@ACTFibernet really pathetic customer service.. has been trying from last 1 hour to get connected with, the automated msg makes me wait for 12 min and disconnects.. there was a complaint raised 4 days back and not resolved yet..really pathetic for such a big company..UNBELIEVABLE

@ACTFibernet worst n pathetic service at bachupally area hyderabad. out of 30 days only 20 days active.. 10 of days downtime... bakwas ACT service.. @HathwayBrdband can you please provide your service in my area am really fed up with these ACTing guys .. Thanks

@ACTFibernet kindly take action on tickets raised. There is a fiber cut in our society complaint has raised but still no response from your team since 2days. Number:SR10128526672368.

My complaint is yet to b resolved after all the trouble-shooting suggested by @ACTFibernet, n I get this message: Dear Customer, your ticket is being closed. If UNRESOLVED, you can escalate it to us, by just forwarding this SMS to 8008250000

@ACTFibernet Hi ACT, @ACTFibernetHYD My account complaint details see below, SR10127077630972 has been registered. Account Number is 101012824302 Userid Ticket details for your reference Ticket No:SR10127077630972

@ACTFibernet @ACTFibernetHYD ...[3] Whoever is in Hyderabad and trying for a new connection Please do not go for this worst service provider. There are many other internet providers around the city go for them.

@ACTFibernet This was once a good service provider and now it is undoubtedly the worst internet service provider. Its been 14 days since I applied for a shift in connection. The technician reached out after 10 days and then left the work undone...

@ACTFibernet internet not working since 18th. No response for my tweet.

@divyanshunegi @ACTFibernet @reliancejio @divyanshunegi backup arrived. Act better listen to my complaint now!!

@ACTFibernet a simple wire cut means u r without internet for atleast a week. Horrible service...

@ACTFibernet is one of the worst service providers in bangalore in terms of service.

@ACTFibernet and its not working again

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet In the evening, I called your customer care where (AGAIN!!!) I was given a false assurance that it will be fixed in sometime but there’s still no internet. Your services are pathetic & stop lying and giving false assurance

@ACTFibernet No my problem is still as it is. It is my ticket number 10 for the same problem.

@ACTFibernet Connectivity is very poor. So poor that I'm unable to register a support ticket. Please help me out here.

@ACTFibernet I am getting the world worst internet connectivity by ACT. I am paying them 2400 RS every month and they are giving the shit services in Banglore. I have complained so many times but no one entertains me to listen to my voice.