ACT Outage Report in Malkajgiri, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Malkajgiri, Telangana
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Malkajgiri and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at ACT
ACT is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Malkajgiri, Telangana
The most recent ACT outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Wi-fi | |
| Hyderabad |
TV | |
| Hyderabad |
Total Blackout | |
| Hyderabad |
Wi-fi | |
| Hyderabad |
Internet | |
| Hyderabad |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Malkajgiri, Telangana
Latest outage, problems and issue reports in Malkajgiri and nearby locations:
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Anil
(@anilthandra04) reported
from
Hyderabad, Telangana
The Internet Service Provider @ACTFibernet is one of the worst service providers. For almost 1yr every month I have been raising complaints regarding bad connection no one will respond properly but they charge u full amount even if u face problem from der end.
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Subhash Gokari
(@subhashgokari) reported
from
Rājendranagar, Telangana
I have referred my friend succesfully, and he joined act through my referral, but no referal bonus adjusted in my bill amount. This is another reason why I want to move from act to another network.Ive called multiple for adjusting the referall bonus in my bill cycle @ACTFibernet
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محمد جميل الرحمان
(@Jameel96931) reported
from
Rājendranagar, Telangana
@ACTFibernet internet not working since last 2 days. Complaint remains unsolved. Your ticket SR10166502811204 is tentatively expected to be resolved by 04-Dec (DD/MM) between 16:00 to 19:30. Team ACT
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Mohammed Nayeem Uddin
(@Nayeemish) reported
from
Hyderabad, Telangana
I tend to loose internet every other day, I am not sure what sort of resolution you are taking with every complaint...@ACTFibernet @ACTFibernetHYD
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernetHYD dear sir we are still facing the decrease in the speed we are paying for 200 mbps but we are getting for 75 mbps this is getting customer very angry and I think rest of the act customer are facing trouble @ACTFibernet
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sanjay bajaj
(@iiirdi) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet @TOIHyderabad having paid for 1 year in advance you're taking customers for ride it's 24 hours internet is down #CustomerService #pathetic #Hyderabad
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Girija Shankar Kar
(@girijakarr) reported
from
Medchal Malkajgiri, Telangana
Unprofessional services from @ACTFibernet. Very bad experience so far and not recommended. Technicians doesn't bother about solving issue and keep on wasting time. They can delay a simple 2 minutes troubleshooting for weeks. Don't listen even raising multiple tickets. #Hyderabad
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why your service provider doesn't provide fiber connection to all the customers when the jio and airtel is providing this is the basic infrastructure that all the customers should have fiber cable
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محمد جميل الرحمان
(@Jameel96931) reported
from
Rājendranagar, Telangana
@ACTFibernet Worst internet service provider
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD if you don't understand the value of service than using your service is no good it's 5 Hours internet is down #CustomerExperience #Hyderabad
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محمد جميل الرحمان
(@Jameel96931) reported
from
Rājendranagar, Telangana
@ACTFibernet Dear ...I can't see any act representative near the junction box location since yesterday. I only received a call yesterday assuring that it will be resolved by 19:00 hrs yesterday, but still the problem remains the same. None of your technical team is present in site
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Anil
(@anilthandra04) reported
from
Hyderabad, Telangana
@ACTFibernet Since yesterday morning I've been trying to reach out to your customer support no one is responding and the act fiber app is also not responding with my network. I need immediate support and resolve the issue
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet We have purchase a new router I thought that would solve my issue but it remains same I don't know what wrong with the act fibernet we are your customers 5 years and you would treat the customer like this
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@MarketScientist @ACTFibernet @ACTFibernetHYD if you're in #StockMarketindia then don't trust ACT Fibernet they're worst when it comes to guaranteed service and non responsive too 24 hours losing business #Hyderabad #customerservice
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k sai vikram kumar
(@sai_vikram) reported
from
Hyderabad, Telangana
@ACTFibernet SR10166164501004 please help to give appropriate discount on the bill as we faced severe inconvenience many times in the past 6 months .
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محمد جميل الرحمان
(@Jameel96931) reported
from
Rājendranagar, Telangana
@ACTFibernet @KRISHNA83138665 Don't go for it. Actfiber net WORST INTERNET poor quality service
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD worest network in hyderabad. Customer service dnt no how to talk with people...i am facing the issues every month
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sanjay bajaj
(@iiirdi) reported
from
Rājendranagar, Telangana
@ACTFibernet @ACTFibernetHYD @HiHyderabad since it's almost 8 hours and #internetshutdown can anyone suggest better service provider that #ACT #Hyderabad
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Tejas Tripathi
(@TejasTripathi20) reported
from
Annāram, Telangana
@ACTFibernet why is the act is still using the copper wire when all other internet service provider is using fiber I have learned that act is using copper wire only in hyderabad but not to other city
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Anvesh kaka
(@Anvesh78484679) reported
from
Annāram, Telangana
@ACTFibernet @ACTFibernetHYD worest network.....
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Malarvizhi A S
(@MalarvizhiAS1) reported
@ACTFibernet i am a new customer for act 103614029768, I paid before 2 days, they install router on the same day but still internet is not working... when I contact the engineer, he is not responding. I need my connection to be fixed tomorrow else I need full refund.
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ArjunRaj
(@arjunmartinet) reported
@ACTFibernet It's been a month now without any resolution.
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Chandu Samrat🌈
(@chandu_patro) reported
Dear @ACTFibernet team it's been 3 days since there is no internet connection ....A Complaint was raised on the same day 3 days back... No one has come and not even responding to the Calls...Your team is showing a hell of customer experience....
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rr రావి. rr raavi
(@raavipydi) reported
@ACTFibernet After a lapse 69.5 hrs my internet connection is working. WHAT A WONDERFUL SERVICE Please reimburse 3days inconvenience by doubling ie 3 multiple of 2 along with previous 2days
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Jaffar Hussain Meraj
(@Jaffarhusainmla) reported
from
Hyderabad, Telangana
@ACTFibernetHYD @ACTFibernet I'm trying to reach customer service since 2 days and call gets disconnected after 8minutes!! Expecting a call back but nobody calls... Tickets get closed with solving my issue and nobody cares if I call back...
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Arun Shravan
(@ShravanArun) reported
@ACTFibernet Resolved for now. But this is neither the first time nor expect it to be the last time. Same problem being mentioned as the issue for the past three months and all I get is the same answer every single time. My point still stays until I get a stable connection for a week atleast.
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rakesh kushwaha
(@rakeshk58617852) reported
@ACTFibernet very useless people are working. Issue has been more than 48 hours but still no call back received. I request all the new people not take it very very very very very baaaaaaad services they are providing. Same on you @ACTFibernet ... 🤬
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Josh
(@IamJoshHi) reported
@ACTFibernet What are you located looking at? The customer support team has disconnected the call twice now... They say the resolution time is 28th... No internet from 25th where I have paid 3658 for 6 months and you are holding the account for 251 rupees.
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Josh
(@IamJoshHi) reported
@ACTFibernet Very pathetic customer service. They have suspend the account for not paying 251rs where I have paid 3000+ for 6 months internet. They have charged extra for subscription and suspended the account now it has been more than 48hours. @TRAI
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B S Mani
(@BSMani95120976) reported
@ACTFibernet I have informed vide DM, the number to be contacted. Pls advice your Personnel not to give a missed call and then send wrong message that issue is sorted? Kindly follow a decorum to maintain relationship with customers