Airtel India Outage in Koerpurwa, Gorakhpur, Uttar Pradesh

@airtelindia @Airtel_Presence It's been more than 20 days, I am done with KYC and Payment for airtel fibre connection but Gorakhpur team is denying to give the connection. Request ticket id: 21-1640733631 Please look into this matter. Very bad experience with airtel #airtel

Airtel should be stop cheating with customers like after multiple complaines and tweet about fiber speed still facing the same issue things work well for. 4 5 days after complaining then again the same problem starts @Airtel_Presence @airtelindia

@sourabhjain375 @airtelindia @Airtel_Presence Bro don't go for airtel fiber it's worst I'm using airtel fiber and I had complained multiple times and tweeted about speed issue but they had not taken any action

@airtelindia @Airtel_Presence Reply bad customer service by airtel

@airtelindia will you help me??????

@Airtel_Presence @airtelindia I'm at Gorakhpur Also I'm sharing my location So you can resolve my problem earlier I'm not able to do a vc to my family so I'm experiencing really bad network from you kindly resolve it soon sonbarsa bazar, Gorakhpur, pin code :273002

@Airtel_Presence @airtelindia can you let me know any resolution time? Which is real one? I am loosing my office work

@Airtel_Presence @airtelindia who will be responsible for missing office work due to lack of proactiveness,you have to be responsible if you want to say that you are a top internet provider in India. You are just trying avoid issue by just sending SMSs after a certain interval

@Airtel_Presence @airtelindia what a shame, your IVR is disabled and I can not talk to customer care on either 121 or 198. I can understand there could be issue with any technical stuff but for unlimited time, I can not even imagine

@airtelindia @AirtelPresence @Airtel_Presence what a pathetic service, broadband service is down from last 24 hours and you guys keep extending resolution time. This is impacting office and online class both.can you look into this ASAP?

It's too much @airtelindia . Many Call drop, out of network since today morning. Can you please resolve the issue. @TRAI @airtelindia #frustrated

@airtelindia internet connection is not working from Friday 16th Jul registered complaint# 134104680 as well. They informed that technician will be visited but no one contacted me yet. @VittalGopal Sir I have never seen irresponsible behaviour like this.

@airtelindia @Airtel_Presence , extremely disappointed with the Xtream fibre service. I got the box installed on the 4th July and today it's 8th July, and not activated yet.

Dear @airtelindia @TRAI What SCAM going on? When I am on call with customer service 121/198 the internet speed is good & as soon as call is disconnected the internet stops working. This means there's something Airtel is doing to stop us from using all the data at good speeds. 😡

@Airtel_Presence @airtelindia i m facing lot of network issue at my home , i own a prepaid sim and airtel tower is nearby then also such a network failure I am doing work from home and relying on good network , but its so frustating that such a big network

My (7388826833 ) is already activet in VI (vodafone idea ). That  no. To airtel another consumer . I have already mailed  many times to your customer service  but  I didn't get any response and supprot from your side . @ViCustomerCare @TRAI @airtelindia

Worst experience service I ever feel in Airtel,I request for broadband service in gorakhpur and already paid for it & now six day complied but i got a no response from there. Now its three day completed i take LWP form company because of not having broadband service @airtelindia

@airtelindia First improve your services , worst experience i ever had with airtel..

@Airtel_Presence @airtelindia @airtelnews I am facing internet speed issue since one month... I paid for 300 Mbps plan to get high speed and I am getting speed around 150 Mbps download and around 60 Mbps upload... I am not satisfied with your service... I just want my refund now.

Kindly solve the issue as soon as possible... I have already waited for more than 2 days.... @Airtel_Presence @airtelindia @airtelnews

@Airtel_Presence @airtelindia @airtelnews I am facing data issues since a year, many complaints raised thru call emails but no resolution. Raised again today, 9-Dec-21. Last hope n last chance for u to resolve. Do you think I should remain with you if this is not resolved?

Is this some kind of joke ? My airtel app shows a balance of 280+ GB of data still remaining. Is this the customer service experience @airtelindia is working towards providing?

Upon following his instructions and activating the new sim,the issue still persists.Called up the executive following which he sent a mail to @airtelindia back office team. Turns out,the response said that the customer’s data is exhausted which is why the data is not working.

I called again and got the issue reopened which again was closed on 7/21,without any resolution.After this wonderful customer service, i had to visit an @airtelindia store for the issue.The executive there asked me to get the sim changed as there was an issue with the sim card.

I hold a postpaid connection - 9765439660. My mobile data has not been working since more than a month now. I had raised an SR# 31-3792453940590 on 22nd Nov regarding the same, which was closed by @airtelindia without any resolution to the problem.

@Airtel_Presence @airtelindia Now the executive who assisted & connected with me over video call to confirm is not picking up calls. I have also mailed to you at 121 id but no such help is there. It's very pathetic to see such services, i have now sim in UK but it's not working

@airtelindia @Airtel_Presence My Indian prepaid sim somehow not working in UK, raise a sim change request, submitted all my visa & passport docs via frnd to Airtel store at Nehru place near CCD, New Delhi - 110019. Got Sim on 1 Dec but not yet activated. Please assist

I had taken an Airtel broadband connection in Bangalore, for which, I had paid 3 months rental in advance. However, due to poor service, I had discontinued the service, but I had not received the refund. It has been more than three months. @airtelindia @airtelnews @DoT_India

So much for calling yourself best in the business while you openly choose to ignore your customer's queries, and discontinuing service without any prior notice. @airtelnews @Airtel_Presence @airtelindia

@airtelindia @Airtel_Presence to day I was very disappointed in u. I have been airtel customer for more than 10+ years. Now today I wanted to do verification via sms and I came to know you have removed this from basic package. Now I have to recharge for Rs 100 just for one SMS?