Airtel India outages and service status in Masrakh, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Masrakh, including 0 direct reports.
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Masrakh, Bihar
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Masrakh, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Airtel India
Airtel India is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Airtel India Issues Reports Near Masrakh, Bihar
Latest outage, problems and issue reports in Masrakh and nearby locations:
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आफ़ताब بن Akbar 💙🇮🇳🖊️ (@zia_am_77) reported from Chhapra Abhiman, Bihar@airtelindia @Airtel_Presence The shared location... From last 2 days we are unable to operate Airtel net.. Tower level showing very well..but net is very slow... Including mine others have same issue Like 1 KB/s. I request the concern authority please look into the matter.
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ABHINAW JHA (@JHAABHINAW) reported from Marhaura, Bihar@airtelindia @Airtel_Presence very worst service in your network. any one trying to connect with me, call has been not connect and told user is busy why you r doing such type of thing. many people told me u r always busy and u don't give any response but I am not getting any
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R O H I T (@r_shanky) reported from Chhapra Abhiman, Bihar@airtelindia @airtelnews @TRAI need your intervention. This is ongoing issue from last 20 days.
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Md Abrar Alam (@Abrar87Alam) reported from Masrakh, Bihar@Airtel_Presence @DoT_India @airtelindia Dear Airtel Support Team, Still My village facing the same issues.Voice not coming clear. And every time is sounds breaking issues. Kindly solve the issues soon as possible.
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Tarun K (@tarun0813) reported from Chhapra Abhiman, Bihar@airtelnews @airtelindia @Airtel_Presence how much time your team will take to resolve my problem
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Pintu Sharma (@pintuentellus) reported from Chhapra Abhiman, BiharAirtel Network is biggest problem in our area ( Jitwarpur , 841219) problems are going on . If airtel doesn't improve our network then 2k customer will be shifted in Jio @airtelindia @Airtel_Presence
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Pankaj Kumar Kushwaha (@PankajPOWERGRID) reported from Amnaur Harnārāyan, Bihar@airtelindia @jagograhakjago Why your customer care is not responding(8130081300). I would like to reinstall and reactivate our Airtel DTH at my home town Amnour,841401-BR. Kind arrange do needful for the above said. Arrange call on the linked Number
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Siddhant Prakash (@_iamsiddhant) reported from Chhapra Abhiman, BiharHey @airtelindia @Airtel_Presence there is no signal or network in my area since yesterday....do something asap or i have only port out option?
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@hharris_007 @reliancejio @JioCare @Airtel_Presence @airtelindia You will get the same in Jio, It's almost 15 days since I complained and the problem remains same. They have blocked my number and I am not able to contact customer care. To use internet you have to be on call else nothing will work. @JioCare
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Suraj sah (@surajsah54) reported from Chhapra Abhiman, Bihar@JioCare I did an annual recharge of jio. Does anyone knows how to cancel the subscription and get the remaining balance back. I just want to port my number to @airtelindia But because of the annual recharge i am not able to do the same. Worst service of @JioCare making me sick.
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Abhishek singh (@Abhishek_bhp) reported from Chhapra Abhiman, BiharThe experience of using Airtel network has been very bad for the last few days. @airtelindia
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Akash kumar (@Akashku94431105) reported from Chhapra Abhiman, Biharrecharge 598 and internet service is very poor why? 20 kb/s plz solve otherwise last option sim port in ....? @airtelindia
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Shekhar Harshvardhan (@advshekhar77) reported from Marhaura, Bihar@airtelindia @airtelnews @Airtel_Presence Dear Airtel , your network is down .... Neither internet nor call service ... I am at jio network right now ...
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Dipak Ranjan (@DipakRanjan18) reported from Chhapra Abhiman, Bihar@airtelindia can you check the network issue in this location.Block JALALPUR, Village Kotheyan . Worst network.
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Md Abrar Alam (@Abrar87Alam) reported from Chhapra Abhiman, Bihar@airtelindia @airtelnews Dear Sir, I need your help. My village no have Fiber connection. Available Airtel Towers but network not good. calling and internet issues. I need internet with high speed please kindly provide Airtel Air Fiber internet in my village.
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Sanjeev Kumar Singh (@ksanjeev552009) reported from Chhapra Abhiman, Bihar@Airtel_Presence Anyway thanks after long long time today's evening your mobile network tower has been started hence we can pay now but people those who have lost their pack validity without use do have any compensation plan? absolutely not. @airtelindia
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SUMIT KUMAR GIRI (@SUMITKU27531553) reported from Chhapra Abhiman, Bihar@airtelindia your service is bad and your employees is too bad . Bye Bye airtel
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Bhanu किरण Chauahn (@CrazyChouhan20) reported from Chhapra Abhiman, Bihar@Airtel_Presence @airtelindia I hv port my number from jio to airtel. Got the signal after inserting sim. Now how to activate the number by dialing particular number. Could you please guide asap. This is postpaid number.
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Navanit singh (@Navanitsingh31) reported from Chhapra Abhiman, Bihar@airtelindia .. Capture my location....here 4G network not work properly....Even 3g also not giving continuously service.. Vill- Bhawalapur ,kolhuan , chapra ,bihar,pin code- 841401
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Nitesh Kumar (@niteshkumar1892) reported from Chhapra Abhiman, Bihar@airtelindia from last 3 years i complained around fifty times regarding ur data, network, speed bt u cant solve our problems pls solve it guys my no is 7779826138
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Kumar (@amitnitphd15) reported@airtelindia not working in gaur City
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Akshay Chaturvedi (@akki4vedi) reported@airtelindia @Airtel_Presence Today is 21 July. Instead of a solution, I'm again being told: "We've escalated the issue." This makes no sense. I was already told days ago that it had been escalated on priority. So what exactly happened during the last week?
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Barani Dharan (@bharani14121982) reported@Airtel_Presence @airtelindia @airtelnews New biz strategy from Airtel, I guess!Every month I face internet connectivity issues.The most frustrating part of outage, it’s the delay in resolving it. Poor customer service and repeated service interruptions are really disappointing.
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Dharmendra Varshney (@Dharmen98847554) reportedI have recharged unlimited 4g+5g my number 8528285052 plan of 399 and internet is not working properly since last night even I haven't use data limit why my internet is not working. @airtelindia @Airtel_Presence @airtelnews
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PraDheep (@pradheep) reported@airtelnews @airtelindia We have registered your Service Request via Reference No. 31-1000013939673 , dated 28/05/2026 07:57:36. Rest assured, we will work on the same and get back to you with an update by 30/05/2026 07:57:36. Still not converted with multiple emails, escalation
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Bhuwan Joshi (@bhupi_joshii) reported@Airtel_Presence @airtelindia very disappointed with your services. After multiple follow ups via email and call my wifi refund still not credited. even not getting any respons on this. Honestly worst service experience.
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Shrikant (@Zorba_tha_Budha) reported@Airtel_Presence @airtelindia — This is daylight robbery and I want answers, not another apology template. I pay for a 200 Mbps broadband plan. Since 16th July, I’ve been getting 1 Mbps. When I called customer care, I was told I had “exhausted my monthly data quota” and was sold a ₹300 booster with 500 GB valid till 25th July. Next morning — 1 Mbps again. Your team’s explanation? I apparently consumed 500 GB IN ONE DAY. Let me put that in perspective: 500 GB in a day means downloading roughly 100 full HD movies overnight. I was barely using my PC. This has now happened repeatedly — I’ve been forced to buy THREE boosters just to be able to work from home, and every single morning I’m back to 1 Mbps with the same absurd claim. Not one person at Airtel can explain HOW this data is being consumed. No usage logs. No device-wise breakdown. No investigation. Just the same script on every call: “Sir, please purchase a booster.” This is either a serious billing/metering failure on your network or a deliberate scam to milk customers through boosters. Either way, your customer support is the most pathetic I have ever dealt with — zero knowledge, zero accountability, zero escalation. Here is what I want, in writing: 1A complete usage log proving your 500 GB/day claim 2A refund of all three boosters 3A written explanation of this metering failure If I don’t get this, I’m disconnecting this connection permanently and filing formal complaints with TRAI and the National Consumer Helpline. I’ll also make sure this experience is documented publicly for others considering Airtel broadband. And as I write this — I am STILL getting 1 Mbps. So tell me @airtelindia, what should I do now? Buy another booster?
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Meenakshi Sharma (@lovely_ms123) reported@airtelindia @Airtel_Presence My Airtel Wi-Fi has been down since morning today. Despite calling customer support multiple times, no technician has turned up. I work from home, and this is seriously affecting my work.Pls stop giving assurances and resolve this issue immediately
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Meenakshi Sharma (@lovely_ms123) reported@airtelindia @Airtel_Presence Hi @Airtel_Presence, the same issue happened yesterday and now again.What's the point of paying high Wi-Fi bills if a little rain disrupts the service? No technician has turned up n the assigned technician isn't answering my calls. Pls resolve this immediately.
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Mohammed Mohideen (@rajamohideen) reported@airtelindia Is it really necessary to block 5G hotspot access once users reach the 300 GB FUP limit? during power cuts when I rely on my mobile network to continue working on my laptop. I hope you'll reconsider this as it significantly impact who depend on mobile #DigitalRights