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Reliance Jio outages and service status in Sonepur, Bihar

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Sonepur, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 10, 9:37 PM GMT+5:30.
  • 76% Internet (76%)
  • 12% Wi-fi (12%)
  • 8% Phone (8%)
  • 4% E-mail (4%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sonepur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonepur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sonepur, Bihar

The most recent Reliance Jio outage reports came from the following cities: Patna.

CityProblem TypeReport Time
Patna Internet 12 hours ago
Patna Internet 2 days ago
Patna Internet 4 days ago
Patna Internet 6 days ago
Patna Internet 6 days ago
Patna E-mail 6 days ago

Nearby cities with recent reports

Patna

7 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sonepur, Bihar

Latest outage, problems and issue reports in Sonepur and nearby locations:

  • chaliya007
    Amit Kumar (@chaliya007) reported from Patna City, Bihar

    @JioCare worst service worst customer care who nevers responds and only false assurances on social media. This was no organisation can grow. Shame on you. For Jio Number 7011355069 struggling from 22 September

  • raman__singh
    Raman Singh (@raman__singh) reported from Patna City, Bihar

    Hello @reliancejio @JioCare I am having horrible internet speed at my location since 19th August. Spoke to your customer care but the agent was giving standard IVRS like response. Help please!!

  • Sunil_dhanraj
    Sunil dhanraj (@Sunil_dhanraj) reported from Hājīpur, Bihar

    @JioCare @_MukeshAmbani Still facing the same issue. Already complained multiple time regarding same issue. My latest complaint ticket number is MR0001489WLR. Request you to kindly fix this problem. Already provided my complete address of my location where I'm facing the issue.

  • KanishkaaBharti
    Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar

    @reliancejio @JioCare Hi, I am from Hajipur city, Bihar. Since last 3days I am noticing that jio fiber internet goes out of service and doesn’t work till 3pm. Jio router blinks red light only and doesn’t turn green. Look into this and please fix this.

  • BeingZaman
    Zaman | ज़मन । ذمن (@BeingZaman) reported from Hājīpur, Bihar

    @JioCare why you guys not responding ?.. your internet speed is getting slow day by day. Next week plan is going to expire I will choose the better one 😡

  • ShwetaK46279841
    Shweta Kumari (@ShwetaK46279841) reported from Patna City, Bihar

    @reliancejio I have two connections of jiofiber, both are not working (no Internet) since last 4 days. I called customer care and got no satisfactory reply from them like when it (Internet)will be again work properly.

  • kt_singh
    KumarTripurari Singh (@kt_singh) reported from Patna City, Bihar

    @JioCare my Jio Fiber is not working for the last 4 hours. Your WhatsApp account is useless. It cannot solve anything. No body has come online yet. Helpline number is as useless. How should one complain about their problems? Please revert.

  • arun_7129
    Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar

    @JioCare .. you permanently disconnected. My bill was due since 6 September 2021 and you disconnected my number permanently on dt. 04.11.2021. I mailed this issue but not recovered my number. I am requesting you hear please help me to recover my number. @TRAI Please look into it.

  • ShwetaK46279841
    Shweta Kumari (@ShwetaK46279841) reported from Patna City, Bihar

    @reliancejio Internet is not working and helpline number is not working, People on the other side are cutting the call please solve my problem

  • vineet1806
    vineet chaudhary (@vineet1806) reported from Makhdumpur, Bihar

    @JioCare @reliancejio whenever i am calling or taking calls 5g network goes back to 4g,as jio claims its SA network why this is happening,pl activate Vonr on my number.currently using iPhone 13.

  • ManasSinha45
    MS😀🌅 (@ManasSinha45) reported from Patna City, Bihar

    @JioCare @JioSaavn Unable to receive or do any outbound calls . Lot of n/w issues at my current location . Can someone please have a look at the earliest possible ?? #helpneeded #jio network issues !!

  • _RAJU_KUMAR
    RAJU KUMAR (RAHUL) (@_RAJU_KUMAR) reported from Hājīpur, Bihar

    Please help me to replace of my jio Sim Card. I have been trying to get it from long time. I have visited many jio stores in #Hajipur & #Patna but they all told me that they don't have green sim card. @reliancejio @JioCare

  • razvaibhav
    Vaibhav Raj (@razvaibhav) reported from Patna City, Bihar

    @JioCare @reliancejio In order to block a SIM kept in lost mobile, JIO care suggesting to login with OTP and do it with myJio app. Are you kidding me?? How can anyone get OTP is SIM and Mobile have been lost.

  • jaiswalrituraj2
    RITURAJ JAISWAL (@jaiswalrituraj2) reported from Hājīpur, Bihar

    @reliancejio fully bad network due to two month regular

  • sk1000
    Shankar Kumar (@sk1000) reported from Patna City, Bihar

    @JioCare Will wait for your reply after fix the issue.

  • prashant3203
    prashant kumar (@prashant3203) reported from Patna City, Bihar

    @JioCare Awaiting resolution. I am paying for subscription along with mobile plan. If you are unable to provide same I would be happy to switch to other network

  • rajjais10200712
    raj jaiswal (@rajjais10200712) reported from Patna City, Bihar

    Very poor network connection in my location ...internet not working .jio not working properly.....gali me chl rha h...ghr me tower gyb.....@reliancejio @JioCare

  • razvaibhav
    Vaibhav Raj (@razvaibhav) reported from Patna City, Bihar

    @JioCare If someone lost mobile with JIO SIM in evening after Jio Store are closed, Customer service IVRS says to loging with OTP and request for blocking lost SIM, someone gives fake reply on Twitter without ny soln. The pickpocket who stole the mobile has full night for malicious things

  • vineet1806
    vineet chaudhary (@vineet1806) reported from Patna City, Bihar

    @JioCare I am using iPhone 13 and my father is using one plus nord CE2 ,issue is whenever I am calling network shifts to 4g but when my father is calling network stays at 5g , why vonr is not working with iPhone but working with one plus phone.

  • ucontactamar
    Amar Kumar (@ucontactamar) reported from Patna City, Bihar

    @JioCare Dear vi @ViBusinessIndia I am coming hope you provide proper service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • leorishi
    Rishi Arora (@leorishi) reported

    @reliancemukesh @reliancejio @jiocare Sorry to say, I still haven’t heard from you regarding the pro-rata adjustment for the 4.5-day outage. Please confirm and ensure the applicable adjustment is credited in my current bill.

  • LEMONMOTIVATION
    @LEMON_MOTIVATION-2001 (@LEMONMOTIVATION) reported

    @JioCare my jiofibre is the worst as there is no accountability in the system just one guy held another guy worst management in borivali west

  • sudhir1043
    Sudhir Singh Chouhan (@sudhir1043) reported

    @JioCare I am paying my bill every month for a full 30 days, but almost every month I face internet/network issues for 5–7 days. This is not acceptable for a paid service. I am not getting proper assistance or a clear resolution.

  • hdsatija
    Himanshu Satija (@hdsatija) reported

    @JioCare Just spoke to the service engineer. His duty hours are 9 AM–6 PM. Then how can assign a service visit for 10 PM? Are these fake time slots just to fool customers and close complaints? This is not customer service.

  • bhavesh_pune
    Chowkidar Bhavesh Kumar Mishra (@bhavesh_pune) reported

    @JioCare Hi Gladwin, It's a limit of patience. If a simple issue is not resolved in more than 15 days then instead of self realisation asking customer for patience... Please be act as a professional and don't revert with open reply. REQUEST TO CONCLUDE Thanks

  • babita25bisht
    babita bisht (@babita25bisht) reported

    @reliancejio @TataCompanies @Infosys the CSR team of respected corporate giants. Can you plz help a school ggic bagqalipokhar with infrastructure under your social responsibility. The buildings are leaking and not enough for all classes. This is my solo effort plz consider

  • ThompsonSanjeet
    Sanjeet Thompson (@ThompsonSanjeet) reported

    10+ days since my last complaint and complete radio silence from @JioCare @reliancejio. Paying for advance bills only to get nothing on service! Send a competent technician to resolve this FREE of cost or initiate my REFUND immediately. 🛑 #JioCare #JioFiberScam #ConsumerRights

  • krackjacktruth
    krackjack (@krackjacktruth) reported

    @JioCare This is very clear case of mandatorily asking Aadhar card as the only document to procure a Jio SIM card. Why does your system/app doesn’t support other proof of address/identity for SIM card ? How come can you madate Aadhar to procure a SIM card ?

  • vishva_prasad_
    vishvaprasad (@vishva_prasad_) reported

    My service request is pending from last 2hrs and I need to submit some work urgently and no engineer assigned yet.SR00003DQBZL @JioCare

  • maheensg
    🇮🇳Maheen..❤️ (@maheensg) reported

    @JioCare @reliancejio Singrauli, MP (486889) Jio 5G has been COMPLETELY DOWN for 4 DAYS now. No service, no updates, no resolution. Hundreds of users affected. We are paying for 5G but getting ZERO network. This is a serious service failure. Reply ASAP with a solution! #Jio5G