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Reliance Jio outages and service status in Sonepur, Bihar

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sonepur, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 21, 9:53 AM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 10% Phone (10%)
  • 7% Total Blackout (7%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sonepur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonepur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sonepur, Bihar

The most recent Reliance Jio outage reports came from the following cities: Patna.

CityProblem TypeReport Time
Patna Internet 31 minutes ago
Patna Internet 20 hours ago
Patna Internet 2 days ago
Patna Wi-fi 3 days ago
Patna Internet 4 days ago
Patna Wi-fi 5 days ago

Nearby cities with recent reports

Patna

7 recent signals

31 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Sonepur, Bihar

Latest outage, problems and issue reports in Sonepur and nearby locations:

  • Sunil_dhanraj
    Sunil dhanraj (@Sunil_dhanraj) reported from Hājīpur, Bihar

    @reliancejio I request as well as challenge reliance jio team to kindly visit at my location & have a network connectivity test done. If I'm wrong penalty will be mine if I'm right jio will have to pay penalty??? Reliance jio claiming to be the fastest network is not true.

  • razvaibhav
    Vaibhav Raj (@razvaibhav) reported from Patna City, Bihar

    @JioCare If someone lost mobile with JIO SIM in evening after Jio Store are closed, Customer service IVRS says to loging with OTP and request for blocking lost SIM, someone gives fake reply on Twitter without ny soln. The pickpocket who stole the mobile has full night for malicious things

  • Pk970939
    Pintu ....piku (@Pk970939) reported from Patna City, Bihar

    @JioCare what is problem with your network in bihar.

  • arun_7129
    Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar

    When I contacted to jiocare from another network no. Then one of your executive saying there is no any details information showing in your jio system. Can you tell me what happened to my no. 7903145326 over DM.

  • HARSHAR73095549
    HARSH ARYA (@HARSHAR73095549) reported from Makhdumpur, Bihar

    @JioCare Here network isn't running well, Even I can't download a 50kb file in 2 minutes... I have tagged my location down,i am facing too much disturbance by JIO Network in my online Study... Pls do something ASAP

  • ManasSinha45
    MS😀🌅 (@ManasSinha45) reported from Patna City, Bihar

    @JioCare Please get the SPAM CALLS on my cell barred . It’s really getting frustrating blocking them out like anything everyday more than 100+ of the similar kind even after activating DND FULLY . I know Tweeting you folks also won’t help anyways just giving a last try

  • kt_singh
    KumarTripurari Singh (@kt_singh) reported from Patna City, Bihar

    @JioCare my Jio Fiber is not working for the last 4 hours. Your WhatsApp account is useless. It cannot solve anything. No body has come online yet. Helpline number is as useless. How should one complain about their problems? Please revert.

  • rajjais10200712
    raj jaiswal (@rajjais10200712) reported from Patna City, Bihar

    Very poor network connection in my location ...internet not working .jio not working properly.....gali me chl rha h...ghr me tower gyb.....@reliancejio @JioCare

  • prashant3203
    prashant kumar (@prashant3203) reported from Patna City, Bihar

    @JioCare Awaiting resolution. I am paying for subscription along with mobile plan. If you are unable to provide same I would be happy to switch to other network

  • hareshkumarsin8
    haresh kumar singh (@hareshkumarsin8) reported from Rājkhān, Bihar

    @JioCare Network problem rahta hai pls take care

  • AnandVerma9382
    Anand Verma (@AnandVerma9382) reported from Patna City, Bihar

    @reliancejio Poor network speed

  • Sunil_dhanraj
    Sunil dhanraj (@Sunil_dhanraj) reported from Hājīpur, Bihar

    @reliancejio Ambani ji is claimng to provide 5G network by 2023 all across India but here still 4G is not workng good, then how will he provide 5G all across. Earlier I had complined many times about this issue. All I got is that,"We are working very hard to solve your problem?"

  • KumarPriyankesh
    Priyankesh Kumar Ray (@KumarPriyankesh) reported from Hājīpur, Bihar

    @reliancejio,@_MukeshAmbani,@ianuragthakur I have used only around 700mb data and message come from jio that you have used 100 percent data.if same condition remain same then I port my number to others service. And my data plan is 1.5gb/day.

  • AatmanirbharXI
    Amit Kumar (@AatmanirbharXI) reported from Patna City, Bihar

    @JioCare What action taken in 6 days... No any improvements in network.

  • sumeetcool16
    Sumeet Singh (@sumeetcool16) reported from Patna City, Bihar

    Not a single call without call drop @reliancejio sucks.

  • ShardulSharma1
    ShardulSharma (@ShardulSharma1) reported from Patna City, Bihar

    @JioCare The service is already active in my area and your representative promised to get the KYC done.

  • aniket1991sinha
    Er. Aniket Sinha (@aniket1991sinha) reported from Patna City, Bihar

    @JioCare Knock knock !! Top 5 services. Ur 4g becomes 2g. Call are dropping Net not working. Ur speed are like 0.05kbps What to du??

  • gulshankraarya
    Gulshan Aarya (@gulshankraarya) reported from Patna City, Bihar

    After battling for a long time with Jio Fiber relocation related problem, I finally had to cancel Jio Fiber. The cancellation has been completed for more than month but till now no member has come to get the Fiber back from @reliancejio nor has given any online updates till now.

  • officialcspcp
    प्रवीण (@officialcspcp) reported from Makhdumpur, Bihar

    @reliancejio @JioCare applied for Jio Fiber NO0000P5K6JC.Amount paid.. But no installation yet, although was commitment was for yesterday only.. Contacted on no 6201388610 (for installation) talking rubbish... Is this your customer services?is this how you train your staff???

  • chandanpunpun
    chandan (@chandanpunpun) reported from Patna City, Bihar

    @JioCare This is not a permanent problem. We have been facing for almost 2 years.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • criccrazyMOHiT
    MOHiT (@criccrazyMOHiT) reported

    @JioHotstar @reliancejio nothing happened sir still showing pay 70+ rupees for subscription but I pay 899 and I can't see any movies or Web series or any shows on hotstar it's been 3 days since my recharge 899 solve my problem i m frustrated

  • DrNKumar_
    Dr. N. Kumar (@DrNKumar_) reported

    Hi @reliancejio, do you provide customer support for those who’ve bought and had Jio installed by your team… but now it’s not working and we’re getting ZERO help? Is this how you make fun of customers? 😡 #JioFail #CustomerService

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @reliancejio @reliancejio @JioCare Its been 60 days When will you wake up out of your slumber and complete service request Where is your aligned team

  • chiranth87
    Chiranth Sreenivas (@chiranth87) reported

    @JioCare What is the update on this? The responses are running in a loop. Either assign someone to deliver or pay my money back. This is horrible stay away from #JioMobile

  • prasadkamath
    Prasad Kamath (@prasadkamath) reported

    @reliancejio @JIOAIRFIBERIN @JioCare is just a big waste of money. No real problem solving of customers with no option of connecting to agents. We talk about AI and it's opportunities wherein real Human Intelligence is gone for a toss. Really disappointed with your service.

  • Gururaj_bhat_br
    Gururaj (@Gururaj_bhat_br) reported

    @JioCare @DilwarA39967 File a case in consumer court. These people will not resolve the issue. Iam filing for fraud and cheating case where iam neither getting service i paid for not the money back.

  • nikhilbos
    Nikhil Bose (@nikhilbos) reported

    @JioCare Do you have access to @jiocare emails Sudhanshu? I dont know why the DM doesnt work for this handle! But I have looped both @jiocare and jio appellate! Please look for email with subject 9946665626.

  • PrakashDas45846
    Prakash Das (@PrakashDas45846) reported

    Dear @JioCare @reliancejio, residents of Village Banior, Nalhati, Birbhum (731243) are facing very slow internet speed. It is a collective issue for all Jio users here. Please resolve this network problem immediately. #Jio #Birbhum

  • ARYAN___CooL
    Aryan Jain (@ARYAN___CooL) reported

    @JioCare @JioCare Rebooting & diagnostics have been done multiple times The issue is recurring for months & gets temporarily fixed when technician comes but reoccurs again. Kindly escalate it beyond basic troubleshooting & provide a permanent solution instead of repeated temporary fixes.

  • PrasadP25996739
    Prasad Patil (@PrasadP25996739) reported

    Already informed customer care to disconnect due to poor service. Facing issues repeatedly, not acceptable. Request raised before new billing cycle & confirmation received, but no action yet. Will not be liable for any extra charges due to delay. Kindly disconnect ASAP @JioCare