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Reliance Jio outages and service status in Sonepur, Bihar

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Sonepur, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 25, 2:19 PM GMT+5:30.
  • 72% Internet (72%)
  • 14% Wi-fi (14%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sonepur, Bihar

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonepur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sonepur, Bihar

The most recent Reliance Jio outage reports came from the following cities: Patna.

CityProblem TypeReport Time
Patna Internet 25 minutes ago
Patna Wi-fi 2 hours ago
Patna Internet 16 hours ago
Patna Phone 17 hours ago
Patna Internet 2 days ago
Patna Internet 4 days ago

Nearby cities with recent reports

Patna

9 recent signals

25 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sonepur, Bihar

Latest outage, problems and issue reports in Sonepur and nearby locations:

  • arun_7129
    Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar

    @JioCare .. you permanently disconnected. My bill was due since 6 September 2021 and you disconnected my number permanently on dt. 04.11.2021. I mailed this issue but not recovered my number. I am requesting you hear please help me to recover my number. @TRAI Please look into it.

  • AatmanirbharXI
    Amit Kumar (@AatmanirbharXI) reported from Patna City, Bihar

    @JioCare What action taken in 6 days... No any improvements in network.

  • arun_7129
    Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar

    @JioCare I have a account of JioPosLite with 7903145326. In this account have balance, but I am unable to login now due to my registered number has been permanently disconnect. How can i receive my amount of this JioPosLite balance.

  • officialcspcp
    प्रवीण (@officialcspcp) reported from Makhdumpur, Bihar

    @reliancejio @JioCare applied for Jio Fiber NO0000P5K6JC.Amount paid.. But no installation yet, although was commitment was for yesterday only.. Contacted on no 6201388610 (for installation) talking rubbish... Is this your customer services?is this how you train your staff???

  • chandanpunpun
    chandan (@chandanpunpun) reported from Patna City, Bihar

    @JioCare This is not a permanent problem. We have been facing for almost 2 years.

  • suryaveer_kumar
    Suryaveer kumar (@suryaveer_kumar) reported from Patna City, Bihar

    @reliancejio @Social_Samosa Very poor service and your service center people talk very rude . I am not happy for your service. My brother and sister not use jio products .

  • arun_7129
    Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar

    When I contacted to jiocare from another network no. Then one of your executive saying there is no any details information showing in your jio system. Can you tell me what happened to my no. 7903145326 over DM.

  • rajeshraushan23
    Rajesh Raushan (@rajeshraushan23) reported from Hājīpur, Bihar

    @JioCare It's useless because you will again share few debugging steps which doesn't help but certainly momentarily covers your flaws/poor service standards

  • sumit7k2
    SUMIT KUMAR (@sumit7k2) reported from Patna City, Bihar

    Totally fed up with the wifi service of @airtelindia just waiting for @reliancejio to be operational in my area. @reliancejio may I know why are you not operational completely in ag colony Patna 800023

  • Rajmanisinha5
    Rajmani sinha (@Rajmanisinha5) reported from Patna City, Bihar

    Dear @JioCare @reliancejio really i have no idea how your system work but last 57 days ago I have submitted a application for change my sim ownership still awaited & also they have no any acceptable reason why too much time took still they say to take some Patience pls help me

  • chaliya007
    Amit Kumar (@chaliya007) reported from Patna City, Bihar

    @JioCare worst service worst customer care who nevers responds and only false assurances on social media. This was no organisation can grow. Shame on you. For Jio Number 7011355069 struggling from 22 September

  • AnandVerma9382
    Anand Verma (@AnandVerma9382) reported from Patna City, Bihar

    @reliancejio Poor network speed

  • Pk970939
    Pintu ....piku (@Pk970939) reported from Patna City, Bihar

    @JioCare what is problem with your network in bihar.

  • Avnishkrsingh9
    AVNISH KUMAR (@Avnishkrsingh9) reported from Patna City, Bihar

    @JioCare Taking full care of your problem, I have given you all the information in the message box, hope you will fix it soon.

  • GovindLall
    #Vote4BJP (@GovindLall) reported from Patna City, Bihar

    @JioCare Hi @JioCare I ported my second number from @Airtel_Presence today to your network it's better than #Airtel but still not satisfactory. It's about 1 month now still your engineer couldn't provide better solution.

  • arun_7129
    Arun Kumar (Ravi)🕉️🇮🇳 (@arun_7129) reported from Patna City, Bihar

    @JioCare What to do with this link. After having 5G phone F23, in your website showing as 4G phone. Update your list asap. You guys are stupid and rubbish. Just copy and paste replying. You have no sense what user's are saying.. Low level of Customer support system.. totally shameless.

  • razvaibhav
    Vaibhav Raj (@razvaibhav) reported from Patna City, Bihar

    @JioCare If someone lost mobile with JIO SIM in evening after Jio Store are closed, Customer service IVRS says to loging with OTP and request for blocking lost SIM, someone gives fake reply on Twitter without ny soln. The pickpocket who stole the mobile has full night for malicious things

  • HARSHAR73095549
    HARSH ARYA (@HARSHAR73095549) reported from Makhdumpur, Bihar

    @JioCare Here network isn't running well, Even I can't download a 50kb file in 2 minutes... I have tagged my location down,i am facing too much disturbance by JIO Network in my online Study... Pls do something ASAP. My contact number is 9709965495

  • sumeetcool16
    Sumeet Singh (@sumeetcool16) reported from Gardānibāgh, Bihar

    @reliancejio talking of 5G to launch. Atleast give data speed in 4G first,, worst data speed pathetic service. @airtelnews is giving fantastic speed in this area and Jio is dead. Only advertisement karo Service Zero.

  • GautamGopalan
    GAUTAM GOPALAN (@GautamGopalan) reported from Patna City, Bihar

    @airtelindia @Airtel_Presence I am not getting any response from you anywhere, nor is the technician picking up. #pathetic #airtel @JioCare I am fed up with requesting a connection with airtel, could you help me out with a connection please

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • md_ali7245
    md Irshad ali (@md_ali7245) reported

    Regarding Service Request No. SR0000344WF9, you promised an update by 24 April 2026, but I do not want more dates and delays. Please cancel my order and process full refund immediately. This repeated postponement is unacceptable @JioCare @reliancejio #JioFraud

  • Prabhak63313796
    Prabhakar Dixit (@Prabhak63313796) reported

    @JioCare Order Number NO0001COR9GO KYC DATE - 04 APR 2026 Cancellation date- 07 APR 2026 Amount paid - 807 Issue - Refund not received yetL

  • SnehaSarda10
    Sneha Sarda (@SnehaSarda10) reported

    @JioCare What is the resolution time of this? This connection was implemented by your engineer only. We didn't buy and attach the connection from ourself and u people have no ownership for this. Refund my money if you are not able to resolve this. We will return your settopbox. @JioCare

  • YogeshBailwal
    योगेश Bailwal (@YogeshBailwal) reported

    @JioCare Your Technician has visited & Tried his best. Yet Issue is unresolved & He put it On Hold. Why are there so many causes to delay Timely Solution. Will @reliancejio ADD Days + Hours Lost Or Will have to ask Consumer Helpline.

  • Sandesh_Yadav10
    Sandesh Yadav 🇮🇳 (@Sandesh_Yadav10) reported

    The worst internet speed is of @reliancejio @JioCare Call the customer care, same repeated solution, after that they will ask for 5 rating before solving the problem. Nothing changes after many complaints. Same slow speed. Forced you change the mode from 5g to 4g. @GoI_MeitY

  • Mahavee31461819
    Mahaveer Singh (@Mahavee31461819) reported

    @JioCare I am tired of getting the same automated excuses for the past 1 month. Despite the assurance on WhatsApp, the network in Kantaliya (Pali) is still pathetic. I am unable to use the internet for which I have paid. Fix this immediately or I will have to Port my number @TRAI

  • deval_gagan
    Gagan Deval (@deval_gagan) reported

    @JioCare @reliancejio my jio fiber connection is not working since the day before yesterday, I got this jio fiber connection a few months back since then every now and then chasing you guys for connecting lost.Take this connection out and refund me for the upcoming months amount

  • sai_mohanty
    Sai Sankar Mohanty (@sai_mohanty) reported

    @JioCare It seems the internet is working fine since yesterday . Thanks for the resolution . But as I mentioned earlier the issue last for almost 3-4 days . Now how can this interrupted service will be adjusted in the monthly rental ?

  • M70836Stuti
    Alok Mishra (@M70836Stuti) reported

    @JioCare How long should I wait brother, you are saying 6 sentences in 6 months, the internet is not working. You are not giving any solution, so you have made a fool of me. You people should msge me tomorrow, msge me privately, hey, what should I do me. Tell me the msge, what should I ?

  • Raj19chouhan
    Raj Narayan Singh Chouhan (@Raj19chouhan) reported

    @JioCare Facing serious network issue since last 2 months in my area.
Every night around 11 PM network goes completely down and only comes back around 10–11 AM. This affects calls, internet and even Jio AirFiber stops working.