Reliance Jio outages and service status in Sonepur, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Sonepur, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 18, 3:24 AM GMT+5:30.
- Internet (71%)
- Wi-fi (11%)
- Phone (11%)
- E-mail (4%)
- Total Blackout (4%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sonepur, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonepur, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sonepur, Bihar
The most recent Reliance Jio outage reports came from the following cities: Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Wi-fi | 19 hours ago |
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Patna
|
Internet | 1 day ago |
|
Patna
|
Internet | 1 day ago |
|
Patna
|
Internet | 2 days ago |
|
Patna
|
Internet | 2 days ago |
|
Patna
|
Total Blackout | 3 days ago |
Nearby cities with recent reports
8 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Sonepur, Bihar
Latest outage, problems and issue reports in Sonepur and nearby locations:
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Arun Kumar (Ravi)🕉️🇮🇳 (@arun_7129) reported from Patna City, Bihar@JioCare I know software upgrade pushed by brand. But binary of your Jio5G service you are providing to brand. Why you are not providing binary of Jio5G to brand. That is the only reason brand are delaying to give software update. And also you have listed a F23 5G into incompatible list.
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KumarTripurari Singh (@kt_singh) reported from Patna City, Bihar@JioCare my Jio Fiber is not working for the last 4 hours. Your WhatsApp account is useless. It cannot solve anything. No body has come online yet. Helpline number is as useless. How should one complain about their problems? Please revert.
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GAUTAM GOPALAN (@GautamGopalan) reported from Patna City, Bihar@airtelindia @Airtel_Presence I am not getting any response from you anywhere, nor is the technician picking up. #pathetic #airtel @JioCare I am fed up with requesting a connection with airtel, could you help me out with a connection please
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निलेश दुबे (@iamNileshDubey) reported from Patna City, BiharHey @JioCare @reliancejio What the hell is going on with your network in my area. In last 15 days, not a single call has been completed without any voice crack issue and every call gonna cut automatically. Most of the users are switching in another network, kindly fixed it ASAP
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Nitesh Yadav (@Niteshy5475) reported from Hājīpur, BiharRIP jio network Very very very poor service listen everyone can’t buy jio sim … @reliancejio @reliancegroup @JioCare
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Rajeev Prakash🇮🇳 (@rajeevsonpur) reported from Sonepur, Bihar@JioCare Jio is making us fool. I have already said that there is network problem in entire area. Jio is not working for many days. You should ask your representative of this area to rectify the problem.
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RISHAV KUMAR (@RISHAVKUMAR1993) reported from Patna City, BiharI need an extender and a new STB for my existing JioFibre connection. Is this possible for you people to help me with this problem @JioCare @reliancejio
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प्रवीण (@officialcspcp) reported from Makhdumpur, Bihar@reliancejio @JioCare applied for Jio Fiber NO0000P5K6JC.Amount paid.. But no installation yet, although was commitment was for yesterday only.. Contacted on no 6201388610 (for installation) talking rubbish... Is this your customer services?is this how you train your staff???
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prashant kumar (@prashant3203) reported from Patna City, Bihar@reliancejio i am having a post paid connection with jio . I want to change my plan to post paid plus . Can you plz help me with it
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Rajeev Prakash🇮🇳 (@rajeevsonpur) reported from Sonepur, Bihar@JioCare @reliancejio since two days I am complaining about the Jio network problem in my Sonepur (Bihar 841101) area and your executives are not taking care about actual problem. They are suggesting me about phone settings.
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ShardulSharma (@ShardulSharma1) reported from Patna City, Bihar@JioCare The service is already active in my area and your representative promised to get the KYC done.
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Shankar Kumar (@sk1000) reported from Patna City, Bihar@JioCare Will wait for your reply after fix the issue.
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MS😀🌅 (@ManasSinha45) reported from Patna City, Bihar@JioCare How many times should I tell what the problem is I am not able to get any incoming calls as the person dialling my no receives a message as out of reach and I get a missed call notification everytime
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Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar@JioCare why my wifi doesn’t work on inverter or when power goes off? How can i fix the issue?
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Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar@JioCare I have a account of JioPosLite with 7903145326. In this account have balance, but I am unable to login now due to my registered number has been permanently disconnect. How can i receive my amount of this JioPosLite balance.
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Govind Singh (@govindS78487529) reported from Hājīpur, Bihar@JioCare Dear team, Very very bad internet speed in my area for last week. So no proper response technical team.
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Sumeet Singh (@sumeetcool16) reported from Patna City, BiharNot a single call without call drop @reliancejio sucks.
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Pintu ....piku (@Pk970939) reported from Patna City, Bihar@JioCare what is problem with your network in bihar.
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Amit Kumar (@chaliya007) reported from Patna City, Bihar@JioCare worst service worst customer care who nevers responds and only false assurances on social media. This was no organisation can grow. Shame on you. For Jio Number 7011355069 struggling from 22 September
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Abhishek Chandra (@Abhishe28855107) reported from Makhdumpur, Bihar@JioCare Very poor connection at Patna Junction. I am facing connectivity issues at Patna Junction. Kindly improve ur services.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sr.Sinha (@AdhirSinha) reported@JioCare 9051579070 was recharged for 448 plan on 17/05/2026.one day passed. Still it is not credited. Please help
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Maulik (@Mulikkk) reported@reliancejio @JioCare @JM_Scindia While rasing service requests I got slot for morning 10.00 am to 11.00 am. Now they automatically modify the time slot. Dear Customer, Service request no SR0000366FET has been raised in your account.
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athul (@a1hu7) reportedSim is not connecting dm need help @JioCare
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viju.v (@viju_zane) reported@JioCare Guys do you know SLA? Till now nobody contacted from your side to understand the issue. Adapt customer service from @airtelindia
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KALYAN GOTTIMUKKALA (@Kalyanchakri143) reported@JioCare Thank you for the response. However, I do not wish to continue further troubleshooting or follow-ups regarding the technical issue. I would like to proceed with cancellation of my JioAirFiber connection and request refund processing for the amount paid ₹3,332.46. 1/2
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vibhor (@IamVibhorPandey) reportedDear @JioCare @reliancejio @JioFiber, whenever I call customer care, I only get an automated message saying “temporary issue in your area” and the call disconnects. I am not even allowed to raise a service request. #JioFiber #JioAirFiber
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P.M.Giri (@giri_pailla) reported@JioCare It’s almost 26 days, none of your employee or service engineer visited. What kind of service is this ?
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venkataramana reddy (@venkat_4u) reported@JioCare - You such a pathetic customercare and when you are not doing proper handling sim delivery why you provide home delivery option. Wasting time to keep calling to your customer care..
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Prof (Dr) Ripin Garewal (@TheGarewal) reported@JioCare I'm not able to port to postpaid for 6 months now, despite my multiple visits to service centres and online calls. Please help me ASAP. The app is unresponsive and so is your customer care @reliancejio
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mohit rao (@mohitrao49) reported@JioCare @JioCare neha when your technician comes today he told me issue from backend so can you tell what magic he will do in morning?