Reliance Jio outages and service status in Hyderabad, Telangana
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Hyderabad, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 12, 9:06 PM GMT+5:30.
- Internet (58%)
- Total Blackout (14%)
- Wi-fi (14%)
- Phone (11%)
- E-mail (3%)
The latest reports from users having issues in Hyderabad come from postal codes 500001 , 500009 , 500048 , 500062 , 500035 , 500055 , 500004 and 500028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Hyderabad, Telangana
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Hyderabad, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hyderabad, Telangana
The most recent Reliance Jio outage reports came from the following cities: Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 14 hours ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Internet | 3 days ago |
|
Hyderabad
|
Wi-fi | 3 days ago |
|
Hyderabad
|
Wi-fi | 3 days ago |
|
Hyderabad
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Hyderabad, Telangana
Latest outage, problems and issue reports in Hyderabad and nearby locations:
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naveen (@NaveenMarthala) reported from Hyderabad, Telangana@JioCare You guys really an idiot , I clearly said above it's fault of mobile phone,not your jios fault🤦
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Suraj Singh Rajwar (@suntasticcc) reported from Rājendranagar, Telangana@reliancejio @JioCare facing terrible issue with my jio network. Can't call, use internet even with a valid plan. Please help
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GulamAli Ansari (@thealigulam) reported from Hyderabad, Telangana@JioCare I am not able to do anything until I am not getting more than 3 network bar.
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Gulam Ali 💐🇮🇳🌹 (@TheGulamAli) reported from Rājendranagar, Telangana@reliancejio we are getting very disturbed network connectivity and speed. Meetings and calls are getting disconnected in every 5-7 mins. Getting 30-40% less connectivity. The worst part is your Support system. #jioBot not allowing to talk real person but giving predefined reply
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pavan kumar (@pavan_k123) reported from Rājendranagar, Telangana@JioCare We dont have signal available here thats why i turned on wifi calling i am asking you to setupa a tower not to say to turn off wifi calling
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Prakash (@itsprakashjoga) reported from Rājendranagar, Telangana@reliancejio How to get 5g network? . Hyderabad
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Nikith (@Nikith04804570) reported from Annāram, Telangana@JioCare what about VONR services on 5g .There are many call drop issue in my phone with 5g .@reliancejio when will VONR services will be available.
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Komal (@k_quirkyinsane) reported from Hyderabad, Telangana@CA_vkchangani @reliancejio Mobile is 5G support
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satwik.kasturi (@satwikkasturi) reported from Rājendranagar, Telangana@JioCare @reliancejio i have taken fiber connection of jio and respective area manager has asked me to pay for 6 months so that I would be getting one month additional internet for free of cost.Raised this concern with Jio and still the issue is not resolved after 1 week.
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prashanta das (@das_prashanta) reported from Annāram, Telangana@AshwiniVaishnaw @narendramodi Can Telcom dept. Check the mobile tower signal issue in the Pincode- 757084 _ Surrounding villages. @reliancejio
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Deepesh Patnaik (@patnaik_deepesh) reported from Rājendranagar, Telangana@CRED_club and @JioCare Will you guys resolve my issue or should i mark email to your Nodal/Escalation team.
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Titus Saji (@titussaji6497) reported from Rājendranagar, TelanganaPlease everyone don't take Jio Fiber connection, very poor service. After installation within 10 days, 3 times no internet connection issue occurred. This time, it's been 3 days no resolution. All tickets raised where closed automatically.😭 @reliancejio @JioCare @JioFiberVoice
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sravan kumar (@9ec6c8c25bfa447) reported from Annāram, Telangana@apoorvdeshmukh @reliancejio Not only pune but also in hyd, had done a big mistake choosing. One of almost top on the worst networks
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Abhishek Patel (@Abhishe53374345) reported from Rājendranagar, TelanganaWith reference to Service Request Number SR00001DI04U for your JioFiber Service ID 299370793789, no engineer has come to solve my issue. @JioCare @JioFiberVoice @reliancejio
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RISHAB MEHTA (@RISHABHFORBJP) reported from Hyderabad, Telangana@JioCare Mam I am leaving our station for a week now and will be back on 12th of December, and I will not allow any service engineer in my absence at my home. So this means I will be loosing 10 days of my recharge which is approx 500. Now u only say is your service not poor?
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Amiteshwar (@_amiteshwar_) reported from Hyderabad, Telangana@JioCare do you care to resolve my issue or atleast address it or just wait for my plan to expire and ignore it @reliancejio what kind of dumb customer service is this @trai
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Daniel Th (@ThumatyDaniel) reported from Rājendranagar, Telangana@JioCinema @reliancejio Team, the live streaming of FIFA WC 2022 on your app is very bad. There is a lag every minute.
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SUBHARANJAN DE (@subharanjan_de) reported from Rājendranagar, Telangana@reliancejio @JioCare such a wow service you guys do provide. Have been complaining about JIOFIBRE services as my screen is going completely black several times. Customer care is continuously saying the issue has been resolved without even sending an executive. Look into this.
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shabazkhan (@khanshabaz20) reported from Hyderabad, Telangana@JioCare 16-2-29 : Malakpet. Akber bagh eidgah they all are jio numbers but network are fail :9985903554 Alternative contact number is 9700749736 9247838751 pls solve earliest as possible
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Giri Kalyan Battu (@battu_giri) reported from Rājendranagar, Telangana@JioCare I'm already send the contact and alternative contact number with full address and pincode before 4 days. please check your inbox before reply to the tweet I have posted Mr. Sharath I didn't get any response from your team And the issue also not resolved yet 😡
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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reddy (@i0xReddy) reported@JioCare @reliancejio @_MukeshAmbani I am facing very weak 5G signal strength in my area, which is significantly affecting my internet usage and overall service experience. Location Details: Village: Kotha Giriya Palle Post: Vellatur Mandal: Pendlimarri District: Kadapa (YSR District) State: Andhra Pradesh PIN Code: 516216 It is important to highlight that on your official website and coverage map, my village and even the surrounding 1–2 km areas are clearly marked as 5G coverage zones. However, in reality, the network is extremely weak, unstable, and often falls back to 4G. This clearly indicates a mismatch between the claimed coverage and actual service quality, which is misleading to customers. Additionally, nearby villages are receiving proper 5G coverage, while my village continues to suffer from poor signal strength and unstable connectivity. This issue is affecting hundreds of families in our village who are using Jio services. Our village is a densely populated area, and the earlier explanation provided by your team stating “low population” is incorrect. I have already raised multiple complaints through customer care and also escalated the issue via social media platforms. However, no effective resolution has been provided so far. I request you to treat this matter seriously and take the following actions: Conduct a detailed technical network survey in our village Correct the false 5G coverage representation if actual service is not available Improve 5G signal strength and coverage in the area Provide a clear timeline for resolution If this issue is not resolved, I will be left with no option but to escalate the matter further to the through the official grievance portal for misleading service claims. I request your immediate attention and a prompt resolution. Thanking you, Gowri Sankar Reddy Vennapusa Mobile Number: 6305614167
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🇮🇳Krushang Dave🇮🇳 (@KrushangDave) reported@JioCare Infact I am sorry for being your customer.
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Ankit (@Ankit319) reportedAbsolute pathetic service from @JioCare @reliancejio For the last 3 days, my area has been completely stuck on a dead 4G network. Both my mobile data and Jio AirFiber are practically useless, suffering from severe, endless buffering. Working from home has become a complete nightmare. I can't even get my basic office work done because it takes 10 to 15 minutes just to open a simple email inbox! How are professionals supposed to function with this third-rate internet speed? You have the audacity to unapologetically hike your recharge prices by 20-30% every 6 months, but what exactly are we paying for? A 20-30% downgrade in network quality? My family collectively spends a massive ₹9,000 to ₹10,000 on your recharges. Despite paying this premium amount, your failing network is forcing us to buy EXTRA data booster packs out of pocket just to get a functional connection. You are double-charging us for a service you are failing to provide. Is this the world-class 5G experience you endlessly advertise? Logon ko chumt!ya banana band karo
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murali kumar (@muralikumar99) reportedHey @JioCare, my JioFiber was installed & active on April 10, 2026. I picked the 3333 plan, but I'm still not seeing the Google Gemini Pro banner in MyJio to claim as promised. 😟 Can you help?..I uninstalled and installed the app and it is still not showing..
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Mafidul Islam (@IslamMafid10110) reportedJio is providing worst news ever #ShameonOn @reliancejio
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Naresh Mahendra (@NareshMahe72805) reported@JioCare No messages or email received… it’s more than 15 days still my issues not resolved
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Bharat meena (@Bharatm01300972) reported@JioCare @reliancejio Worst network experience! Internet is almost unusable in my area since 5 days Location: 88J6+298, South Side, Kharagpur, West Bengal 721301 Kindly fix this immediately or I will be forced to switch to another network. #JioDown #PoorService
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Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reporteddownload and 60 Mbps upload Current speed is below 1 Mbps which is unacceptable This is not a user issue this is network failure and congestion Deploy proper infrastructure fix congestion and provide real service @JioCare @DoT_India 2/2
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Vasudev (@CyberVasu9) reportedWtf @JioHotstar @reliancejio it's even not allowing us to watch match, so buffering and lagging
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Shashidhar Hatt (@shashidharhatti) reported@JioCare don't use Jio worst company, go for local internet service they will communicate with you, Jio will never talk with you when you have issues. so don't go for it, Jio fiber is worst from 6 months. they take money every month. but the Jio customer care is not reachable to us.