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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 30, 1:42 PM GMT+5:30.
  • 74% Internet (74%)
  • 21% Wi-fi (21%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700026 , 700094 , 700071 , 700054 , 700023 and 700009 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 12 hours ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 4 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Murali59104066
    GMREDDY (@Murali59104066) reported

    @reliancejio Airtel Fiber is so much better; I never faced a single issue with it. I never expected JioFiber to be this terrible. I’m going to disconnect this right now and switch back to Airtel Fiber. If there is a number one worst fiber network out there, it’s JioFiber. Guys, don't use it."

  • SinghlaPawan
    Pawan Singhla (@SinghlaPawan) reported

    @JioCare Why is there an outage every week, and why is the time extending? Please refund my amount. I want service, not the outage. #jioscam #jiofraud

  • Mydevansh
    देवांश श्रीवस्तवा 🇮🇳 (@Mydevansh) reported

    @Airtel_Presence This is how “Airtel Cares”? No response, no accountability, no action—just complete silence when a customer complains, but calls are made promptly to ask for payment. What a way to “care” about customers. At this point, better to have Jio than Airtel. @JioCare

  • gopi_rathore
    Gopi rathore (@gopi_rathore) reported

    @JioCare There has been no improvement. I have raised this issue several times, but it is still not being properly addressed. Please take my complaint seriously and resolve the issue as soon as possible. #jio @JioCare

  • aayushpurbey_
    Aayush Purbey (@aayushpurbey_) reported

    @JioCare @reliancejio @jio_fiber my wifi is not working since 3 days and there is no response from customer care side. My wifi number is 6276357873 and complaint id is SR00003FA8PR

  • Ganeshbabukrish
    Ganeshbabu (@Ganeshbabukrish) reported

    @IncomeTaxIndia Thank you. I immediately received a call from the Income Tax team. The portal is working fine after switching to Airtel mobile hotspot. Not sure why the Income Tax login has not been working on JioFiber Wi-Fi since this morning.@JioCare

  • Mike80940135
    Mike (@Mike80940135) reported

    @reliancejio network connectivity is too poor nowadays. What's the use of recharging for annual plan which provides nothing but a disappointment. Don't ruin the trust of the customers🤐. #jio #reliance

  • SinghlaPawan
    Pawan Singhla (@SinghlaPawan) reported

    @JioCare Now you will keep extending the fixing time up to 4-5 days, then it will get fixed? Until you say you will fix it at the earliest, it's not acceptable. This is happening for the fourth time this month. Please refund my amount, don't scam us.

  • TheBhartiya974
    Anubis Cruger (@TheBhartiya974) reported

    @JioCare I have sent the details kindly look into the issue and resolve the issue asap

  • thenameistalib
    TH (@thenameistalib) reported

    @reliancejio @JioCare You guys suck Worst….. Jio international roaming service. No data and no network at all, making the SIM completely useless abroad. Despite having international roaming activated, the service is not working. Very disappointing experience.