Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 6, 12:58 PM GMT+5:30.
- Internet (62%)
- Wi-fi (18%)
- Total Blackout (11%)
- Phone (7%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700054 , 700032 , 700023 and 700007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 7 hours ago |
|
Kolkata
|
Wi-fi | 7 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tushar Goel (@thetushargoel) reportedHello @JioCare @reliancejio, I m finally going to port out my number. Lots of network glitch since last 10 days.Ur representative assured me that this pbm will be resolved within 24 hours.Will you add these 10 days in my validity?Two transactions are failed due to n/w.@DoT_India
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Nick Choudhury (@choudhury6425) reported@JioCare @JioCare I have given all details. Where is the service engineer? There is no discount on account of unuse. Why should i suffer?
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vinod kumar nain (@vinod_nain) reported@JioCare Extremely disappointed. Full payment was made on 31-Jul-2026with a promised installation date of 01-Aug-2026. Several days have passed with no installation, no resolution. I will be forced to pursue the matter through consumer grievance channels. Order ID: LR0000163JV0
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Nagesh (@Nagteja7) reportedHi @reliancejio @JioCare, I want to deactivate my Jio number. Could you please help me? I contacted via 198 number and the Jio help section, but there is no option. Could you please check and help me?
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Almas pathan (@almas_silver72) reported@JioCare @reliancejio Complete network outage in our locality. Multiple users facing total blackout—mobile data is down and calls are not connecting at all. Kindly check and resolve this on priority. #NetworkDown #jiodown #Ahmedabad 380051
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Siddharth (@siddyhere1) reported@JioCare See the service request number, all the details are in there.
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Chiranjivi Raj (@Techie_Leaf) reported@poojaofficial5 I closed one of my jio SIMs yesterday because of the same issue. @reliancejio is reassigning old mobile numbers to new users.😡
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Shah Nawaz Khan (@shanuma89004) reported@JioCare Very disappointing service from Jio in Chennai. If the issue is not fixed today, I will immediately initiate disconnection and switch providers. @reliancejio #JioFiber (2/2)
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UTTAR PRADESH KA NIVASHI (@anuragy34916586) reported@JioCare Please help I have jio sim card but not getting network please 🙏
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roshan (@nayakroshan1) reported@JioCare Stop sending bot responses.. and resolve the actual solution