Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 11, 9:37 PM GMT+5:30.
- Internet (68%)
- Wi-fi (20%)
- Total Blackout (8%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700013 , 700054 , 700032 , 700006 and 700007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 17 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
|
Kolkata
|
Internet | 24 hours ago |
|
Kolkata
|
Wi-fi | 4 days ago |
|
Kolkata
|
Wi-fi | 6 days ago |
|
Kolkata
|
Phone | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gangadhar (@Ganga_varam) reported@rkc___97 @Neend_Ki_Rani @JioCare Airtel giving 5G signal.. but even what's what'sapp also not working
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Overthinker (@overthinkrrrr) reported@JioCare Internet sooo good i can't even send a WhatsApp message. I save 1.5GB out of 2GB daily data. India's fastest 5G network indeed. @reliancejio
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Sravan (@Sra1Veera) reported@JioCare @reliancejio Thank you ! In the first place, Why is ur representative declining my calls after taking the booking/payment ? IS THIS UR STARTEGY TO CHASE CUSTOMER UNTIL BOOKING IS SECURED & THEN SIMPLY DISAPPEAR ? Is my time a joke to you/your representative?
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saravanan krishnan (@sami0076) reported@JioCare It's been the case from day 1 without even assigning an engineer how the issue will be resolved, I have been hearing the same news from yesterday. Need internet issue to be fixed asap
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Rakesh (@rakeshrok20) reported@IM_Anshi21 @JioCare VI also network is not good
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RItesh Maheshwari (@chandakritesh23) reported@reliancejio I ported my No. from BSNL to Jio and received the new Jio SIM, but there has been no network/service for a week. Customer care keeps saying activation will take some time, but there is still no resolution. Very disappointed. Plz resolve this urgently. #Jio #JioCare
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Hanu Thellapandla (@hanshu_143) reported@reliancejio I called 198 Jio customer care to register a complaint, but the IVR is not accepting the numbers I’m entering, so I’m unable to proceed. Please check this issue and provide an alternative way to register my complaint. #Jio #CustomerService
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Shailendra Sharma (@shail_stark) reported@JioCare 8949269381 Anil Kumar Verma SR00003DVTEJ I raised a complaint against the misbehaviour. Why did he say "I will not come to fix your issue, I have other things to do". Please assign a engineer who is loyal to your company.
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Querier (@ArigeSriRamTeja) reportedIt’s been nearly 4 months since my cancelled Jio recharge on 20 Apr 2026, but my refund is still pending. I was asked to provide the refund transaction ID, which I never received. Raised multiple tickets, yet no one has resolved it. Please resolve this urgently. @reliancejio
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Setting Sun (@SawravD) reported@JioCare @JioCare @reliancejio Priyanka ji I don't need empathy, sympathy or polished english!! If you can give a resolution n resolve my problem, I shall be grateful