Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 6, 9:14 AM GMT+5:30.
- Internet (67%)
- Wi-fi (21%)
- Phone (8%)
- Total Blackout (4%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700028 , 700061 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 6: Problems at Reliance Jio
Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 13 hours ago |
|
Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Himanshu Dubey (@Himanshu_2105_) reported@JioCare there is no network in both my Jio sim cards and even my Jio AirFibre Wi-Fi is not working.
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JioCare (@JioCare) reported@SMR8w4s3 @reliancejio Hi, we are here to assist you. As per the update on service request SR0000390I4N, refund has been credited successfully - Neha
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Shailesh Bhosale (@shailesh8199) reported@JioCare @reliancejio Your team keeps asking for the same details while ignoring the actual issue. My order was cancelled due to equipment shortage. Please stop repeating scripted replies and confirm when equipment will reach Ratnagiri and when my AirFiber will be installed. #JioAirFiber
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Jammu Tweets 🇮🇳 (@JammuTweets) reported@JioCare Bina pdhe same reply? Pathetic service @reliancejio @JioCare
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ΛBHΛY ♤ (@abhayjeetsehdev) reported@JioCare Issue not yet resolved. Your service engineer doesn’t have antenna. Kindly arrange the replacement antenna and install that asap. #jiofiber @JioCare . New ticket opened today because your service engineer doesn’t “Neeraj” didn’t fixed the issue with the old ticket and asked me to close the request because he also didn’t have the replacement antenna. How are you guys going to compensate me???? #Everyone who’s trying to install the Jio Air Fiber——- please don’t…. #Jiofiberfraud
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Asuriya1996 (@AlluSuryanaray3) reported@reliancejio @JioCare I would like to express my special thanks to the Manager, Lenin, for his prompt action regarding my SIM replacement. He immediately arranged for the SIM to be sent to my home and resolved the issue quickly. He continuously followed up until the SIM was delivered to my home.
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Tushar Dodiya (@tushardodiyaa) reported@jiothings @jioMotive @JioCare I sent another email regarding this issue, but I have not received any acknowledgment or response so far. This level of customer support is unacceptable. It is very frustrating to repeatedly face the same issue without any proper resolution or timely communication from your team.
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M Prakash (@perkrocks) reported@JioCare @jio_fiber matter to the Jio Appellate Authority for Haryana, but as of now I have no conclusive resolution. I need urgent intervention on the following: 1. immediate clarity on whether the connection will actually be installed, 2. if not, immediate cancellation and full refund of ₹5,300
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Kamal Ashok (@kamalspm) reported@JioCare I had the low network coverage issue for my Jio SIM as well. I had to move to @airtelindia. @airtelindia Do you provide your wifi service in Perungudi, Chennai ? I have my friends here. I will come with 5 customers in my area to your network.
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Band Bajaate Raho (@bandbajateraho_) reported@JioCare Resolve this issue on priority @DoT_India #bbr #consumerHelp #customers