Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 5, 9:33 PM GMT+5:30.
- Internet (80%)
- Wi-fi (7%)
- E-mail (6%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700032 , 700061 , 700054 , 700028 , 700094 and 700012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 19 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Honey Dev P (@honeydevp) reported@JioCare If you look, that service request also got resolved on its own. Bhai kab tk ullu banaoge tum log? Me ye soch lunga ki 2 hazar mene bheek de diye tum logo ko.. le jaao or maro tum log. Itna ganda service. Very pathetic. You guys are literally defaming Ambani family.
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kushal agrawal (@kushal_77) reported@reliancejio @JioCare please show some sense of responsibility.. issue not solved yet and instead a new complaint number and a new date given every time.
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Aakash Kumar 🇮🇳 (@aakashkr07) reportedComplaint registered on NCH (Docket No: 9248005) against Jio for non-delivery of SIM and misconduct by delivery executive. Awaiting resolution. @JioCare
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Kanishk (@kosakanishk) reportedeven no changes even after repeated complaints to the representative after call. If possible do create another case too and do help in getting this resolved as early as possible Wifi number : +91-4435585097 @reliancejio @JioCare
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Amiya (@Amiya4Odisha) reported@JioCare Yes same address. Please remember i was using same mobile same sim with same settings network was good when i was in Chennai but in my village network condition is worse than nothing
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SR (@SR012016) reported@jio_fiber @JioCare Dumb and blind No response on calls No response on mails no reponse on X. Bahut hi vahyaat service hai jio ki particularly in sec 102 GGN Taken advance payment for new connection and absconding
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AJ (@Atul_scorpion) reported@JioCare hey, someone from your team has already initiated the Cancellation Process.. So I have requested some other Fibre service provider..
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Amrit Thiara (@myselfamrit) reported@JioCare This is not a consumer friendly activity to cancel after making excuses for whole 2 weeks. plz help and complete the installation at earliest.
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Deepak 🇮🇳 🦕 (@Deepak42021250) reported@JioCare @BhairabKishore Internet is not working from 3 days and your engineer holds my service request without any issue in "door lock" even there is no main gate installed in my house till now. SR000034ZJH9 Resolve it by today as the internet is not working from 3 days. Engineer not responding my calls
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Rajneesh Kumar Singh (@RajneeshKu9116) reported@JioCare Refund for Order ID N00001CWWCCW is still not credited despite multiple confirmations and a committed timeline. If the refund is not credited within the next 24 hours, I will proceed with formal escalation to @DoT_India for unresolved refund and service deficiency.