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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 6 outage signals in the last 24 hours around Kolkata, including 6 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 3, 5:24 PM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700061 , 700050 , 700094 , 700012 and 700010 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 17 hours ago
Kolkata Internet 21 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sundram_r92993
    Sundram KR. (@sundram_r92993) reported

    Hey @JioCare,I am unable to use the internet as both 4G and 5G services are extremely slow, taking 30-40 seconds just to load a video. Your chatbot says it will take 10-15 days to resolve, which is unacceptable as I have paid for the full recharge. Please fix this immediately 1/2

  • NikhilP18932518
    Nikhil Purohit (@NikhilP18932518) reported

    @JioCare Don't bother now. Shifting to Airtel Fiber. Thanks for your support in not understanding customers grievances.

  • sony9sony
    sony9 (@sony9sony) reported

    Hello @JioCare can uconnect me urgently , I am not able to connect. Can u call me ? Made wrong number recharge. Plz help urgently..

  • Davinder_patel
    Davinder patel (@Davinder_patel) reported

    @JioCare How many times you will reopen this since 10 th may to 3rd june i lodge 4-5 tickets and around 100 times call but no resolution please reach out to my no 9878070698

  • Rintaro_okabe7
    Rintaro Okabe (@Rintaro_okabe7) reported

    @shivams71533933 @ritikbeura198 @reliancejio Yeah definitely in fiture we use web 3 and crypto . Sebi only ensure that people not lose their assets in crypto currency because it's fluctuates. They support it but in controlled manner not in hurry that people usually do for money.

  • kaalBhaira56715
    NK (@kaalBhaira56715) reported

    @JioCare ur service in Ranchi is so poor like 💩,u just want only money from public.despite many complaints problem not resolved...only monopoly?5g service=**** service

  • where_is_my_rum
    ankush (@where_is_my_rum) reported

    hello @JioCare when I call a particular number , I hear the ringing tone normally, but the recipient's phone does not ring at all and they do not receive any incoming call notification... also mine and that number also belong to #jio subscribers.. pls resolve this strange issue

  • Rintaro_okabe7
    Rintaro Okabe (@Rintaro_okabe7) reported

    @shivams71533933 @ritikbeura198 @reliancejio In india crypto regulations is strictly high for control web3 . SEBI not compromise in this field . They treat it like a security risk and gov already putted a heavy tax on crypto about 30% . Ambani know we even not buy a 10 rupees thing without any reason . They focus on cheap.

  • aditivya
    Vikas kumar (@aditivya) reported

    @reliancejio @JioCare This is totally a scam where my jio fiber order is cancelled and they haven’t refunded my amount. Its have been more than a month and customer support are so pathetic and they didn’t understand. One of the worst service provider.

  • realFaizanjmi
    Faizan Ahmad (@realFaizanjmi) reported

    @JioCare This is the same generic response I receive every time, but the issue keeps recurring. An engineer visited yesterday and marked the issue as resolved. Today, the internet is down again. This clearly shows the root cause has not been fixed.