Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 8, 9:49 PM GMT+5:30.
- Internet (64%)
- Wi-fi (23%)
- Phone (9%)
- Total Blackout (3%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700063 , 700032 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Kolkata
|
Wi-fi | 10 hours ago |
|
Kolkata
|
Internet | 23 hours ago |
|
Kolkata
|
Phone | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Patil (@sandeeppatil_96) reported@JioCare @reliancejio My JioFiber connection has been non-functional for the last 5 days. Despite raising a service request through the app, no service engineer has visited. Repeated calls to customer care have also not resulted in any resolution. This is extremely disappointing
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Nation1st (@Mahesh_G18) reportedWhat a complete disaster from Reliance Jio. Got a message, but nothing has progressed. After wasting 30 minutes with customer care, we’re told there’s an “outstanding” of Rs 939.18, which is invisible in your own system. We are on an annual plan. How does an outstanding even exist? Or is your billing system just broken? Zero transparency. Zero accountability. Pathetic support. We’ve been suffering for the last 4 days because of your incompetence, and nobody can give a straight answer. Fix your mess. This is beyond disappointing, it’s outright frustrating and unacceptable.@JioCare @reliancejio
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bhushan (@KansalShashi) reported@JioCare I have been complaining since morning and you keep rescheduling . Pathetic state of affairs at Jio. It’s not the same reliable service it used to be. Time to try another company
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Wicked Sonny (@WickedSonny) reported@JioCare my wifi is not working properly.
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Avdhesh Singh (@avdhesh29) reportedWaiting for Resolution @JioCare
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bhushan (@KansalShashi) reported@reliancejio I am totally disgusted with your performance since last one month. Even after numerous complaints my Wi-Fi stops working every now and then. If you can not improve the service please disconnect and refund my security as early as possible.
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ShubhCSK💛 (@Shubh20_) reported@JioCare @reliancejio Hey @JioCare is there any update still the issue isn't resolved and you customer support are unaware and saying everything is fine with network
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Saumyarup Mukherjee (@2witin) reported@JioCare @reliancejio @JioCare When will you refund me Rs. 3332 for the cancelled installation NO0001BOZTFQ? It's been almost 5 months since you cancelled the installation. I never redeemed any voucher and didn't receive any notification about the refund. What happened to it??
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jagruk nagrik (@jagruknagrik237) reported@JioCare Complete area is facing this issue, from last 48+ hours we facing this issue. Worst response from end. How nucn time it will take more to resolve this issue
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Amit Gupta (@amitcool10) reportedAnyone there it’s been 2 days now internet not working and no one visited @JioCare @reliancejio