Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Kolkata, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 24, 10:57 PM GMT+5:30.
- Internet (80%)
- Wi-fi (8%)
- E-mail (7%)
- Total Blackout (3%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700032 , 700094 , 700054 , 700012 and 700028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
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Kolkata
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6 hours ago | |
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Kolkata
|
8 hours ago | |
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Kolkata
|
9 hours ago | |
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Kolkata
|
Internet | 10 hours ago |
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Kolkata
|
Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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veera (@Kiickuu18) reportedThanks ra lk @airtelindia excellent net speed irritating even now these tweet is tweeting through @vi network that's how your pathetic service good bye porting to @reliancejio
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sanjay sahil (@sanjaysahi28980) reported@JioCare What do they gain by troubling a customer so much? Even if they are IT engineers, they should at least listen to the customer's problems
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राष्ट्रभक्त (@iamhemant_patel) reportedWorst service of the india @JioCare
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Reliance Industries Limited (@RIL_Updates) reported@reliancejio 17/n Q4 FY2025-26 JioMart's hyper-local commerce average daily orders grew 29% Q-o-Q and over 300% Y-o-Y. JioMart now operates across 5,100+ pin codes and 1,200+ cities, serviced by a network of over 3,100 stores. #RILresults
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Riju Patra (@RijuPatra110230) reported@_MukeshAmbani @reliancejio The network quality you have been provided now-a-days in rural areas is very very bad. Try to improve it otherwise me with many others will shift to another network provider
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Hafiz (@Hafizk7507) reported@JioCare See same if false claiming Very bad service literally disappointed
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Gaurav (@gkd123in) reported@JioCare Yes same location issue , please check last Complaint
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🇮🇳𝙎𝘼𝘽𝙄𝙍🇮🇳 (@msabir030) reported📢 Competition going on – who is worse, @JioCare or @Airtel? We recharge and spend money, yet still face network issues, slow internet, and call drops. How long will this continue? We deserve better service! #Jio #Airtel #NetworkIssues
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Soumalya Roy (@Soumalyaroy25) reported@JioCare why I am getting the msg”UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”
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Avi Speaks! (@aviroopm) reported@JioCare There is no internet on my postpaid mobile for last 2 days. Despite multiple calls to JioCare, I have been told that there is some network issue in my area (Kolkata). This response is unacceptable as it's been 48 hrs since no internet, & no resolution @reliancejio