Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 24, 8:10 AM GMT+5:30.
- Internet (74%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700071 , 700094 , 700009 , 700054 , 700027 and 700023 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Internet | 6 days ago |
|
Kolkata
|
Internet | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ajith (@itzmeTamizhan) reported@JioCare Why should I reschedule the engineer visit? I already raised a complaint. Why can’t Jio assign an engineer based on the existing complaint? Very poor service from Jio.If this issue is not resolved immediately, I will have no choice but to switch to another network. @TRAI
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Dilip Singh (@dilliip) reported@JioCare Why are you wasting my time @JioCare when you folks don't want to help. After taking required info in chat, copying the responses from Myjio app onto DM. Such useless company Jio is and so pathetic is the customer service from Jio
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Puneett Nanda (@punmuk) reported@11 @JioCare Stull not resolved, all promises empty. Service team stopped picking my phone also
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Amitesh Srivastava (@Kaviamitesh) reported@JioCare The wire condition from there is not good but he said it will work. Hope in future jio will not take this much time to solve a customer complaint and will provide good service.
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Bala (@dineshbalaji4) reported@JioCare Please don't fool the customer again. from Sunday onwards at around 4 pm engineer assigned with name after 30min sheduled withdrawn untill today. Without visit again how you take time for problem solving. I am also an engineer. Whatever kindly tell truth to customer.
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Manish Patil (@Manishpatil02) reportedFacing network issues on Jio right now. The network is unstable and the internet keeps getting disconnected. Please fix this issue ASAP. @reliancejio
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Bala (@dineshbalaji4) reported@JioCare service is scheduled for Sunday 8 PM,yesterday an engineer was assigned late evening via MyJio, but when I called, he said he was assigned only for installation, not service. Installation gets same-day support, but service gets delayed.
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Gaurav dhanwani (@Gauravdhanwani4) reported@reliancejio @JioCare If customer changes there location can apply for relocation but you guys not providing it because the connection new and not aware of it that you are not providing relocation because of this i have to terminate my connection n loose my 2 months money
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Aditya Mishra (@aditya5may1996) reported@JioCare The router has a continuous red LOS/Internet light with zero connection since yesterday. This means there is no fiber signal reaching the modem. Please escalate this and book a technician visit immediately to check the physical line
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Faisal Alam (@_Faisal_Alam_) reported@JioCare Kindly reopen the service request or else I am Porting to airtel