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Reliance Jio outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 24, 12:24 AM GMT+5:30.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700032 , 700026 , 700006 and 700054 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Internet 1 day ago
Kolkata Total Blackout 2 days ago
Kolkata Wi-fi 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BobbyBhusawale1
    Bobby Bhusawale (@BobbyBhusawale1) reported

    Dear @JioCare, I've been facing extremely slow internet speeds for the last 5–6 months. I've already registered 3–4 complaints, but the issue still hasn't been resolved. I'm paying for the service, yet even basic browsing and video streaming are difficult.

  • humanofdholera1
    Tamoghno chaudhuri (@humanofdholera1) reported

    @JioCare This is business as usual for you as I‘m experiencing this repeatedly. Your team is not doing anything to fix the problem. Monopoly me dar kis bat ka

  • praveenefl6
    Praveen Kumar (@praveenefl6) reported

    @reliancejio @JioCare Agen I am facing same issue, internet not working today morning. Plz get it resolve ASAP, I also not lock complain through my jio app.

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Durgesh, as predicted frm last 2+ months all SR end up with back 2 the Same circle no resolution of the remaining amt of deposit. I have received partial amount of 750 on June 15, 26 once. Its just frustrating it ends up nowhere. Disconnect fiber has defeated the purpose

  • GhelaniDixita
    Laughing Bhuddhi (@GhelaniDixita) reported

    @reliancejio ???? Hello? Wtf?

  • follows_SK
    Sanjay Kumar 🇮🇳 (@follows_SK) reported

    @JioCare My process is completed but still there is no network @JioCare @reliancejio

  • ank457
    ankush thorat (@ank457) reported

    @JioCare Never seen such pathetic responsive team. Just copy/pasting previous reply.

  • Aditya4love
    Ravi kant singh (@Aditya4love) reported

    @JioCare I have already shared request number .. u can check .. my jio fiber not working from last 3 days ..

  • apoorvduvey
    Adv. Apoorv dubey (@apoorvduvey) reported

    @JioCare No issue resolved by any technician

  • singharjun30
    singh arjun (@singharjun30) reported

    @reliancejio From last 3 days, internet is down and no one is doing anything.. first provide good service to people living in normal place ..there is no customer care to raise complaint