Reliance Jio Outage in Kolkata, West Bengal

Hello @JioCare, our phone connection (landline) provided with Jio GigaFiber fiber is not working from the past week. We have put a complaint using myJio app "Your service request number is SR000011M67T. You will receive an update by 11/07/2020 12:53" but received no service yet.

@JioMart_Support This is my order I'ds 15944918409055875M 15944919609056160M 15944920259056309M 15944923359000322M Today delivery boy call me address varified & told me long distance delivery so I cancel your order I am requesting please delivery. @ril_foundation @reliancejio

@reliancejio @haptik People actually don't use these tools. It's just another tougher way to read a simple FAQ section of a website. Alexa / Google Assistants are still something one can play with but in general when you need support, you need another human in other end.

My JioFi is not working since yesterday. I have restarted it several times. Still no Internet access. Unable to connect to customer care also. Need immediate support on the same. @JioCare @reliancejio

@JioCare Kindly Help me to Change my postpaid connection to Prepaid connection on the same number. There is no due in the number 7980111947.

@JioCare Nothing is happening, except stereotypes answer from you , pl improve your service for God sake 🙏

@JioCare How can u say that coverage in my area is Good when d Speed Test shows a bad network. If there are many users u hv to set up more cell sites & beef up yr network. You guys have been promising a new cell site since last 3 years. Only when customers leave, will yr network improve.

@JioCare Hi I recharged with two plans, one top-up and still I'm unable to make calls. Please help asap🙏😭

@JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help

Since month I am facing trouble due to poor Network of @JioCare . Kindly resolve this problem.Earlier i did DM but got no response, @reliancejio should i port my number to @airtelindia Address jawpur, Pin 700074

@JioCare Neither the landline nor the mobile connected through #jiocall app via #JioFiber are able to connect. But internet is working fine. Please help.

@JioCare I have e jiophone which is really very problematic phone. After 6months used the keypad did not work properly. After 1yr used the phone signal blinking i.e. the jiophone was not working. I really puzzled how to do with this jiophone number 6291173645.

@reliancejio I have a jiophone which is really very problematic phone. After 6months used the keypad did not work properly. After 1yr used the phone signal blinking i.e. the jiophone was not working.

@JioCare hi! 2 of our jio phone numbers don’t have network at our commercial office address since 15 days. Pls help

@JioCare Hey your network is on terrible shape since the Cyclone hit Calcutta more than a month ago. My network has disappeared even though it shows 5 bars on the screen. I can even get thru on 198. I think it's time to go back to Airtel.

Enough Is Enough. @reliancejio Has Crossed All Limits. They Are Least Bothered About Customer Complaints. Data Speed Is Getting Worse Day By Day To Prompt Customers To Buy Their Jio Fibre. I'm Porting Out. Don't Come Back To Me Crying Later On

I am facing low network bar range as well as low speed internet. Kindly sort it out @JioCare @reliancejio

@JioCare @reliancejio pl do lmprove your service , even not bothering to several complaints made to u about poor quality & speed of your Net , lots of disruptions , pl do look into (03335500352)

@JioCare @reliancejio please be noted that the problem is not mine only, all the jio users in our locality (Mitrabagan) are facing the same issue.

@JioCare @reliancejio Reported several times to Customer care over mail and phone call but unfortunately got irresponsible response from their end every time. kindly arrange to check the problem practically at the spot and do the needful to solve the issue as soon as possible.

@reliancejio It hv no power to increase network in rural area bt showing 5G

@reliancejio @JioCare extremely poor internet services. Do something. NL 27°11'16'' EL 95°22'11''

@reliancejio Karpi block has internet problem. This is the situation for the last 4 years. Earlier it was not so, 4 years ago, we had carfew, and internet was shut down for 3,4 days. Since that time there is internet problem. Karpi Block, Arwal, Bihar- 804419 Mob - 6205345556

@Imsubbuadabala @reliancejio @JioCare These are the exact lines they use for readdressing of network issue...shame on you JIO ...then charge money on sharing basis why charge money for exclusive 4G service...especially when you are not able to provide infrastructure to your subscribers this is a issue of inability.

@JioCare My network is running slowly from , and call jio compliant helpline. So call isn't being received. Can you help me.

@JioCare This is not a temporary issue. I have been facing from so many days.

@JioCare I don't need ur sweet words I need only good network As company say 4G SERVICE OTHER WISE GOOD BYE TO. LIE NETWORK

@JioCare want to change to eSIM for my jio num but store isn’t accessible as i am in a quarantined society. Please help.

@SATISHRATHODJI @Airtel_Presence @reliancejio You will face same problem in Jio also. I am complaining since last 15 months.

@reliancejio The most terrible service provider and so unethical to drop a message at 3.30 AM. Reminding for recharge at every call in every language at every hour. Heights of desperation for recharge which should be customer's headache reminders feel more like a harassment now.