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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 10, 11:36 PM GMT+5:30.
  • 83% Internet (83%)
  • 5% E-mail (5%)
  • 5% Wi-fi (5%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700050 , 700061 , 700012 and 700108 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Kolkata Internet 6 hours ago
Kolkata Internet 7 hours ago
Kolkata Internet 7 hours ago
Kolkata Internet 14 hours ago
Kolkata Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aman_Gupta125
    Aman Gupta (@Aman_Gupta125) reported

    @jio_fiber @JioCare order number : NO0001DVYRTI. I made the payment one week ago and no further updates on installation from the field team. Very bad experience from Jio. #jiofiber #badjioexp

  • CHATUR_LINGAM
    Girija Prasanna Swain🇮🇳 (@CHATUR_LINGAM) reported

    @JioCare Not a single thing done by jio..no internet..so much slow network..not able to book a uber also.. disgusting..please don't buy the jio sim..

  • Samuraii333
    Samurai (@Samuraii333) reported

    @JioCare @JioCare because of there problem, are they giving me any perks for their service fault or mismanagement... moreover are they using cheap AI or wht as their app, customer care, and executive all three tells different time for resolution of issue..? Isn't it lack of coordination

  • marwadikaka25
    मारवाड़ी काका 🌳🙏 (@marwadikaka25) reported

    After waiting for Jio's response for a long time, I have now decided to file a complaint against Jio in the consumer forum. @JioCare @reliancejio

  • kosakanishk
    Kanishk (@kosakanishk) reported

    @JioCare My issue was closed without even being attended, I have raised again and still I'm not able to choose date. This is will be left as such. I'm escalating this, I need to prior reason, reason and issue resolution time. Its already been a week.

  • VRameshTummala
    Venkata Ramesh Tummala (@VRameshTummala) reported

    @JioCare 13 days without resolution for a JioAirFiber complaint is unacceptable. Repeated followups have not helped, and the technician assigned to the case is asking for money.I expect prompt action and resolution of my complaint. SR Nos: SR0000370GIB&SR000037SD0J #JioAirFiber

  • CareJpb
    Jio Payments Bank Care (@CareJpb) reported

    @munnasharmax @reliancejio @JioCare Hi, As discussed over the call, we want to let you know that a service request 7933045 has already been created it will be resolved by (2026-06-16). You will receive an SMS notification, once the ticket is resolved. Request your co-operation and patience in the interim.-Nayan

  • susheel83385306
    SUSHEEL KUMAR SHARMA (@susheel83385306) reported

    @JioCare shame on you I'm sorry to say your service is very cheap 😔😔😔😔

  • PrimeBihar
    Aanand kumar (@PrimeBihar) reported

    @JioCare @reliancejio The 5G network in my area has been performing very poorly. The signal frequently disappears, internet speeds are extremely slow, and call quality is often affected. Kindly investigate and resolve the network issues at the earliest.

  • Im_ps14
    PS 🎸 (@Im_ps14) reported

    @JioCare @reliancejio There is on of a sudden poor network of JIO in Kondapur area, Hyderabad. I am living here over 6-months and on of a sudden one rain last night and network is poor. Kindly check and confirm if how long will it take to have it better as it was before.