Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 2, 9:53 PM GMT+5:30.
- Internet (70%)
- Wi-fi (20%)
- Phone (7%)
- Total Blackout (2%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700071 , 700006 , 700023 , 700032 and 700028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Somanath sahu 🇮🇳 (@Somanath98538) reported@JioCare @reliancejio Only I'm not facing this problem, every io user is facing same problem in my area . And my father is change his sim from jio tc airtel and he has no network issues
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Alphin (@alphin_thomas) reported@_zainbaig_ @reliancejio @JioCare Same with me Raised req on 28th Closed reason mentioned customer not giving appointment I have been trying to connect to a human employee from Jio but no luck They created a service request and closed it the next day stating successfully resolved. What the!!!
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Shivaanand Chand (@chand_shivanand) reported@JioCare It now seems that even your team has given up. For the past three days, I have been receiving the same scripted responses from JioCare representatives: “Rest assured, our team is working hard,” “It will be resolved very soon,” “We understand your concern,” and nothing beyond that. Either you do not have a replacement set-top box, or you do not have an effective field team, or there is a lack of coordination between your managers and customer service. If none of these is true, then perhaps your employees are demotivated because they are underpaid, their salaries are delayed, or they are not being paid at all. Whatever the actual reason may be, please stop giving generic assurances and start addressing the issue. Tell me the facts. You have absolutely no explanation as to why your executive does not answer calls. He himself gave me his number and asked me to contact him, yet he does not pick up my calls. If you cannot even take action against your own executive, it reflects very poorly on your customer service. Please stop the excuses and tell me honestly what the actual problem is. This version is firm and assertive while remaining professional and suitable for sending to a customer support or grievance team.
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Vikas Chauhan (@vks_pintu) reported@JioCare Jio is no more Jio. Extremely Poor data speed. V r experiencing 2G speed at d so-called 5G network. Complained many times bt no improvement. V r thinking of porting toward @airtelindia . Location: Vasana Road No: 2, At Po: Khedbrahma Dist: Sabarkantha Gujarat- 383255
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shubham jha (@Who_shubhamjha) reported@reliancejio dear team my internet is not working from few hours suddenly please check
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Barid Baran Bej (@iambarid) reported@JioCare @reliancejio Why set up shop in a state that has such poor service. It's been 5 days no call no delivery and yet whn i call on the curiour num, he rudely disconnect saying I dont have the sim!! I have made adv fr the sim n its delayed, so will i get interest on that money
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Jigna Thakker (@JignaThakk37698) reported@JioCare pathetic service since29th early evening my internet has stopped working,multiple complains just no result I cannot understand the fault where one wing of the bldg has your network while the orther wing does not do not give connections if cannot provide service
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Atharv Dev singh (@Atharv_code) reported@reliancejio @JioCare got I call from jio customer care person. he told me my number will suspend if I don't get recharge done. the person was very rude, is this how this works.
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Raman Chopra (@RamanChopra08) reported@JioCare @jio_fiber not working for me pls help its very critical
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piyush nanda (@piyushnanda30) reported@reliancejio @JioCare still awaiting any response from customer service for my jiofibre connection. Really disappointed with the service.