Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
- Internet (53%)
- Wi-fi (27%)
- Phone (11%)
- Total Blackout (7%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700061 , 700006 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 14 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Mahadik (@mahadikrahul) reportedHey @JioCare & @GoogleIndia, I need your help to resolve a support loop. My Jio SIM was temporarily deactivated and has now been reactivated. My complimentary 18-month Gemini Pro plan is active on MyJio, but Google shows "Offer already redeemed" because of the brief interruption.
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Anjani Kant (@AnjaniKant7) reported@JioCare your system of addressing customer grievances is horrible. The customer care will fool the customer by telling lies and mail has an auto reply. How on earth does the customer approach you? Pathetic!
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Rahane (@Rahane03) reported@JioCare Shubham what do u mean by system restriction? Even after 5 hours almost, i dint receive any msg regarding service engineer appointment. Also responded via dm. Pls check.
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Dr. Mayank Mundada (@mayank_mundada) reported@JioCare Despite this, my issue remains unresolved, and I am repeatedly asked to explain the same matter to different representatives. This is unfair and amounts to an injustice to a genuine customer who acted solely on the advice of your installation executive.
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Anuj (@itz__me__anuj15) reported@JioCare @jio_fiber Dear Team, we got scammed by one your employee who supposed to put jio fiber, Money has been deducted from my account. Order Number: NO0001EHYJ12. requesting support asap.
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Dipu M Desai ( I am Hindu.) (@dipumdesai) reported@JioCare thanks for disconnecting my service now narahega baas na baje gi basuri. main issue of 7072/-go missing just talk twice to your no ans. was unless you pay we can't do any thing in short you pay bill 706-&forgat 7072/- v.good congratulation
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N वत्स (@nvatsss) reportedVery 😭 with @JioCare. I rchg ₹1551 for IR before travelling to the UK, but still no Jio network, no OTPs no roaming service. Tried every troubleshooting step, but nothing works. Total waste of money. If you’re travelling abroad, THINK 2 before relying on this service. #Jio
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Devang Tailor (@TAILORDEVANG1) reported@JioCare If my issue is still not resolved by then, please disconnect my JioFiber connection and refund the remaining balance of my prepaid plan. I will switch to another internet service provider, as this level of service is unacceptable.(4/4)
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Ravijendra Rai (@RaiRavijendra) reportedWhy should I choose you and pay for recharge if service is not delivered?Even after numerous complaints there is no significant improvement in the network and internet. 5G is a myth, it's working like 2G! No permanent and quick solutions and frustrating AI! @JioCare @reliancejio
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ɢᴏᴜᴛʜᴀᴍ ᴊʀ🤙🏾 (@GouthamJR) reportedPaid ₹1,200 for JioAirFiber relocation. My old connection was uninstalled and the device collected 5 days ago, but no reinstallation, no engineer, and no update. AI chat, AI call support, WhatsApp, email, and even a visit to the Jio Store haven’t resolved it.@JioCare