Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 3, 10:14 PM GMT+5:30.
- Internet (80%)
- Wi-fi (8%)
- E-mail (6%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700032 , 700061 , 700054 , 700028 , 700094 and 700012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 14 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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PAWAN KUMAR SAINI (@pawankumar2010) reported@JioCare @SACHINHERWADE2 My JioFiber +91911353666368 with registered mobile no 9258598825 facing challenging without internet service,but there is no any response from customer care & service engineer visited,they put on hold my complaint.
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Ramesh Manikonda (@koshykuriyan7) reported@JioCare Actually service engineers are just coming and saying wiring required more than 80 metres so not possible to repair and just cancel and shift to ACT broadband also shared act representative number for better price but i argued why i have to when jio is already there? So what?
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Surya Panda (@_suryapanda) reported@JioCare Don't provide a timeline which is not going to help me. If you can't provide service stop taking payment . Let consumer chose the service provider who can provide better service
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Avinav Kumar (@avinav40) reported@JioCare Please share any Estimate time for resolution. It's 14 day now we not are paying for this? Will you give any extention.?
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Deepak Anand (@DAnand57010) reported@JioCare most disgusting broadband service.....not recommended to any one
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Izhar Malik (@IzharMalik84921) reported@JioCare @KhanAfaque16237 My issue also not resolved Your team took the payment and still not resolved issue Details I had shared in dm
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Nabarun Maiti (@NavY_alMaiti) reported@JioCare @airtelindia (2/2) At one point, I had to beg at the Jio service center because they hadn't resolved my internet issue for over 15 days, even though I had already paid for 1 year and it was impacting my office work. They treated me like a dog—maybe worse than a street dog.
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Void (@Voidman02) reported@JioCare Request SR00002KUNEQ is still ON HOLD. No technician assigned. Local contact not responding. I have rescheduled again today. Service down since 1 May in Mango, Jamshedpur. Also facing unprofessional handling (asked for ₹400 earlier). You know as well I cannot DM you
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Introvert (@IntrovertNSS) reportedPeople out there in Blore who are trying to get @ACTFibernet think twice. I had good experience till 28/Apr but since then there is no internet and they are still trying to resolve the issue. Did you ever hear from @JioCare or @airtelindia outage of 5 days? #ACTOutageInBlr
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PAARTH (@hrithbir) reportedFor just a 400 rupees refund • I had to mail • I had to call • I had to tweet Still no refund Even after sending all needed proofs Such a pathetic experience from Airtel customer care. @airtelindia Surely porting to jio soon @JioCare