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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 3, 10:14 PM GMT+5:30.
  • 80% Internet (80%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700032 , 700061 , 700054 , 700028 , 700094 and 700012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Internet 5 hours ago
Kolkata Internet 6 hours ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago
Kolkata Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare pls do something.. your network is horrible.can't make e single from my jio number..

  • ADITYAP90788458
    ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal

    @reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ChethanRS
    Chethan Rangaswamy (@ChethanRS) reported

    @Airtel_Presence What the hell is happening had raised a complaint for connectivity issue escalation team had called saying the issue was escalated for billing and international roam and also no mention of manager misbehaving also no one has called me for network issue time to move to @JioCare

  • ReubenMenezes1
    Reuben Menezes (@ReubenMenezes1) reported

    @JioCare Hi team, i stay at Vakola, Santacruz. For the last 3 months or so, there is outage of Jio internet services mostly on weekends. The downtime is largely in the range of 6 to 12 hours. Many buildings in Vakola are impacted. Request help in getting this addressed permanenty

  • khatri_harshika
    harshika khatri (@khatri_harshika) reported

    @JioCare I don’t understand what you are trying to resolve and why this is taking so long. If someone has raised a complaint so many times, it should have been resolved by now. Seeing the same responses for almost two weeks makes me doubt how and when this will actually be sorted.

  • aarnavg17
    Aarnav Gupta (@aarnavg17) reported

    .@JioCare What pathetic service? You want us to live without internet for 3-4-5 days? Even tho we’re paying you? Pathetic customer care. Pathetic engineers who visit, do nothing, close the request. Cancelling your broadband now. Will find a better company.

  • PREMCHA37123640
    PREM CHANDRA JHA (@PREMCHA37123640) reported

    @JioCare I would like to inform you that I have been unable to use your internet service for the past one week. During this period, I have made several complaints to your customer care over the phone, but the issue has still not been resolved. Additionally, your local representative

  • Pradeep850312
    Pradeep (@Pradeep850312) reported

    @JioCare 7 day period given by the company to resolve the complaint, but I still haven’t received any satisfactory response Now 13 day's over Neither has the connection been canceled nor has the refund been processed. Now it seems that taking legal action will be necessary.

  • Shivamk98989567
    Shivam kumar (@Shivamk98989567) reported

    @JioCare I have shared this details multiple times but no action has been taken ...I have shared it again... please cancel and refund my money. @jagograhakjago

  • gitasholka
    PEANUT (@gitasholka) reported

    @reliancejio there is no network in my area , from last night , internet is slow , even in 5g ,i tried other mobile same, wifi is working fine

  • ja1nkalp
    Kalpp (@ja1nkalp) reported

    @JioCare @reliancejio I have tried connecting over call to get my set top box and jio fiber to relocate but unable to get proper assistance. Please help!

  • Mangocharlies
    bhartiyavashi (@Mangocharlies) reported

    @JioCare There are no extreme weather conditions. That’s just an excuse. It rained till 10am today. Don’t you people operate after that? Don’t give excuses. Just fix the internet. It’s not been working since 4-5 days now.