1. Home
  2. Companies
  3. Reliance Jio
  4. Kolkata
Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 19, 11:45 AM GMT+5:30.
  • 74% Internet (74%)
  • 17% Wi-fi (17%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700071 , 700009 , 700054 , 700094 and 700026 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    Internet is very slow in my area. please help me. @JioCare @reliancejio

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • ADITYAP90788458
    ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal

    @reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Skumar_654
    Shivakumar (@Skumar_654) reported

    @JioCare Still How many decades you want to solve this JioHome app otp issue

  • Tarunsharm74809
    Tarunsharma Sharma (@Tarunsharm74809) reported

    @reliancejio @JioCare your service is very poor iam using from last 7to 8 year but abhi ki kuch salo m btmeezinhi chl rahi h mera home connection jb mezu bnd ho jata or kai kai ghante bnd rhta h connection number 8800479437 ye h Or abhi piche 2hrs se ajk for bnd h koi solution

  • DontLean1
    Babayaga (@DontLean1) reported

    @JioCare Still not resolved. Worst decision to chose jio

  • shavallaganesh
    Gs bunny Ganesh (@shavallaganesh) reported

    No network @reliancejio @JioCare

  • ASHUTOSHKMISRA1
    ASHUTOSH K MISRA (@ASHUTOSHKMISRA1) reported

    @reliancejio it is more than 2 1/2 hours that JIO Wi-Fi is not available in Kalpataru RADIANCE Gurgaon and their CUSTOMER CARE executives are just bluffing. They go on to tell us switch on. Switch off the router. JIO Wi-Fi is the worst Wi-Fi provider in India now,

  • Zemi15599355
    Laraib Zemam (@Zemi15599355) reported

    Chose JioAirFiber only bcoz team promised TODAY install.Chasing since yesterday. Payment+KYC done today, Praveen & Puneeth came home for it -then Puneeth just says “shift ended” & left. Is @JioCare @reliancejio ready for same-day requests at all?Order NO0001FCHZ2Q,fix this 2day

  • BharathShiva4
    Bharath Shiva (@BharathShiva4) reported

    How are customers supposed to get help when there’s no internet AND no way to reach support? @reliancejio

  • PAWANDABRIA
    PAWAN YADAV (@PAWANDABRIA) reported

    @JioCare When u will provide solution of my problem. When my new fiber connection will be installed with Order No: IO0522726500115

  • RanjeetBhardwa3
    Ranjeet Bhardwaj (@RanjeetBhardwa3) reported

    @JioCare @jio_fiber Not able to connect to Customer service as after one call your access to customer service automatically get removed. I am also a Jio postpaid user and I getting concerned have I made correct decision to opt for Jio connection. Your sales/installation services are so pathetic.

  • Atulbazaar
    Atul Tech ₿azaar 🇮🇳 (@Atulbazaar) reported

    @JioCare Tat*i service in my Area