Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 11, 9:37 PM GMT+5:30.
- Internet (68%)
- Wi-fi (20%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700006 , 700013 , 700054 , 700032 and 700007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 14 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Wi-fi | 4 days ago |
|
Kolkata
|
Wi-fi | 5 days ago |
|
Kolkata
|
Phone | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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uruj hasan (@uruj_hasan) reported@JioCare How many tm u ll gv false assurance. Waiting siince 4.8.2026 . Really very sad to hear frm u these false words . U ppl can't manage ur service in appropriate way.
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Yuvraj Chaudhary (@Yuvraj0025) reportedDON’T GET JIO. terrible service. Paid ₹3,000 for JioHome on 8 Aug. It’s been 3 days and still no installation. The executive who took the order promised it would be available by Monday. Since then, I’ve been chasing executives—no responses, no accountability.@reliancejio
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Gunjan Mehta (@Gunjan_2706) reported@reliancejio @reliancejiocare My JioFiber has been down for the last 2 days. I raised a service request, and an engineer appointment was scheduled for this morning, but nobody showed up and there has been no update. 2 days without service is unacceptable.
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ADESH (@im_adesh_7) reported@Neend_Ki_Rani @JioCare I am using Jio SIM since 2017, but the network is so bad since last 2-3 months. I have complained so many times and called customer care, but there is no response. Now I have to move to another telecom
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vιshᥲᥣ (@vishalexc) reportedOur village has upto 1000 jio users we can't even make a phone call @JioCare @DoT_India please take necessary action in such unprofessional staffs, they directly denied to fix problem.
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Rezaul (@RezaulMondal8) reportedJio start calling you 3 days before your plan expire but when you actually need to contact customer care about network issue or any other problem, it’s practically impossible to reach a human. They’ve installed bot that understand nothing and raise your BP. @JioCare @reliancejio
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Sandy Investor (@sandybaliga) reported@Neend_Ki_Rani @JioCare The network issue was drom the day of launch. The day they stopped the free service, I threw away their SIM. Pathetic to the core... Anything worser than Jio is BSNL..
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Pranjit (@pranjitbora159) reported@reliancejio The Jio network in my area is extremely poor. Both 4G and 5G connectivity are frequently down every day, making mobile internet almost unusable. Please investigate the issue and take immediate steps to improve network connectivity in our area. #Jio #Jio5G
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Shubham Singh Rajput 🇮🇳 (@shubhamsingh_02) reported@Neend_Ki_Rani @JioCare But @airtelindia is worst
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sarath (@rsarathkumar37) reported@JioCare Hello my question I scheduled it for today 1pm, even technical person assigned but today without single call and notification all cancelled and went back to status waiting to assign. Do we need to wait mor than 48 hr to resolve uch single issue