Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001, 700061, 700026, 700063, 700094, 700027, 700032 and 700054.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Kolkata, West Bengal 03/31/2026 15:30

March 31: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata and Ghusuri.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Total Blackout
IndiaKolkata Wi-fi
IndiaKolkata Internet
IndiaKolkata Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • chandan_modi 🇮🇳 #iamwithKashmiripandits (@chandan_modi) reported from Hāora, West Bengal

    @JioCare fibre is the worst service provoder. In the matter of 50 days our entwork was down for more than 10 days. Today also the internet is down. We raised the request since yesterday but they have put our priority to last and the engineer will come in the evening.

  • indranild1974 INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare please look into it # Dear Customer, With reference to Service Request Number SR00001AYU6X for your JioFiber connection having JioFixedVoice Number +913379691049, your appointment with Jio service engineer is scheduled at your premises on 15-05-2022 : 10:30:

  • Raghaw8606 Raghaw Singh rajpoot (@Raghaw8606) reported from Pānchuria, West Bengal

    @JioCare what a worst service ever they provided speed in kb for 4g service

  • PrashJais Prashant Jaiswal (@PrashJais) reported from Hāora, West Bengal

    No resolution for my Jiofiber connection from 12th of April. Engineer giving lame excuses. #NoBrand @JioCare @consumerforum_

  • Bengal_Ka_Ladka Sayan Das 〽️ (@Bengal_Ka_Ladka) reported from Kolkata, West Bengal

    @reliancejio don't care about their users experience. Most useless & worst network provider. #stopusingjio @JioCare @JioChat

  • CasokeASOKE ASOKE CHAKRABORTY (@CasokeASOKE) reported from Kolkata, West Bengal

    @reliancejio Cable cut , no connection of jio fibre. Unable to connect anybody through customer care. Please restore service

  • TonmoyS67262022 Tonmoy Saha (@TonmoyS67262022) reported from Kolkata, West Bengal

    @deepakraitwit @JioCare Yes #allaince broadband service I am using and adding this jio also for better connectivity.#alliance broadband service is too good.

  • pranjalu30 Pranjal Upadhyay (@pranjalu30) reported from Kolkata, West Bengal

    @reliancejio @JioCare call drop issue since last eve. Please help

  • chandan_modi 🇮🇳 #iamwithKashmiripandits (@chandan_modi) reported from Hāora, West Bengal

    @JioCare Yesterday your engineer fixed it. Today again the problem reoccuring. I jave video interviews to attend and because of your incapabilities I will have to suffer. Sabse faaltu hai jio. This os the last month I am using your service.

  • anotherpritam Pritam Saha (@anotherpritam) reported from Kolkata, West Bengal

    @JioCare I have ordered a battery from your website and received a faulty product. Now no support from customer service or jiostores. Why you are looting customer ? Order ID - JEF34856227 Want some resolution. #jio

  • shoumika shoumika ganguli (@shoumika) reported from Kolkata, West Bengal

    @reliancejio @JioCare @jagograhakjago This is in continuation.I received a refund of 500 on apr 30 and the rest of the refund is still pending.I am now getting calls from jio customer care saying my account number is not updated. How then has the 500 refund gotten through..

  • chandan_modi 🇮🇳 #iamwithKashmiripandits (@chandan_modi) reported from Kolkata, West Bengal

    @JioCare fed up with you third class network. It is down again. Your engineer came, but he said that the power is low and it will take 24houtlrs. Why so pathetic service from you?

  • amarnamsumit Sumit 🇮🇳 (@amarnamsumit) reported from Kolkata, West Bengal

    Changed Jio number linked Email. From Jio app, but still getting emails in old email id, about changing caller tunes etc. Help. @JioCare @reliancejio

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    As usual horrible support from @reliancejio it's been more than a week I am trying to re locate my connection it took 4 days to accept the request and now it's getting rescheduled again and again @JioCare like is this the service we get? We are just sitting to get harrased ?

  • 74d005ba720d4c0 i k Agarwal (@74d005ba720d4c0) reported from Kolkata, West Bengal

    @JioCare Till date my issue not resolved

  • FrancisAvishek Francis Avishek Roy (@FrancisAvishek) reported from Hāora, West Bengal

    @JioCare @reliancejio I want to know about IR packs and how to activate this pack? I called customer care for details but line disconnected. Activate IR pack My Number -9143395122 Thanks

  • DebBhat41821174 Deb Bhattacharya (@DebBhat41821174) reported from Kolkata, West Bengal

    @reliancejio @reliancejio Please help getting a Jio fibre connection at my house. Trying for so long, only reply I get is 'we will come soon'. Waiting for months. Kolkata 700042. Ward no 67. Opposite Kasba post office. Bosepukur hardly 500m away has it. Please help

  • e7a30401fabe4b1 Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio But post service is pathetic broad band down since 7/8 days

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    @JioCare You will never solve. You wanted the money and you got that's it. Thanks

  • shoumika shoumika ganguli (@shoumika) reported from Kolkata, West Bengal

    @reliancejio @JioCare @jaagograhakjago why do I receive calls daily and every time the customer care guys tell different days wherein i will receive the rest of the amount. Why is Jio trying to dupe people like this.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amolak88 AMOLAK SINGH (@amolak88) reported

    @singhdevyani25 @JioCare @reliancejio They never will resolve just take your details in personal chat and will give any bot chat like it is temporarily or many users using or its your device issue.then they will never reply whatever you ll write in that chat.

  • TravelTsr TSR Travel (@TravelTsr) reported

    @reliancejio @reliancejio @JioCare Zero Service no coustmer value jio is worst. Not receive any single call or message after so many tweets. Jio is suck Jio is Zero 100/0 Call me 7015434874

  • kallampraveen Praveen Reddy (@kallampraveen) reported

    @Airtel_Presence @airtelindia network issues (show internet) in my area never got solved since 4 months. I switched to @reliancejio & now I'm back but issue remains the same. Don't know why I'm paying you with postpaid, can't even change to prepaid 🤦

  • Kay9ADAM केतन (@Kay9ADAM) reported

    @reliancejio @JioCare Strange ! New Jiophone plans don't work in Jiophone 2. Is @TRAI sure it approved the plans for Jiophone (1) ONLY and not phones tagged "Jio". This isn't "clear as water" stuff. Never rely on Reliance?

  • ParthaG21076253 Partha Ghosh (@ParthaG21076253) reported

    @reliancejio Internet speed very poor

  • sandijai Sandeep Sharma 🇮🇳 (@sandijai) reported

    @JioCare Porting my number, worst customer support..

  • gplabh Gunjesh Labh (@gplabh) reported

    @JioCare do you have any intent to solve the problem ? always keep asking for more details.

  • Rajnish06086615 Rajnish (@Rajnish06086615) reported

    @JioCare SR0000147BGU is my service request no and 8181826291

  • dibyajyotinayak Dibyajyoti Nayak (@dibyajyotinayak) reported

    @JioCare How many times do you want DM. Everything is already provided over DM twice. Atleast call back or send an engineer to my location to check the connectivity of your thrid class network.

  • mohamed_zoheb Mohamed Zoheb (@mohamed_zoheb) reported

    @JioCare Complaint still not rectified..