Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 11:45 AM GMT+5:30.
- Internet (74%)
- Wi-fi (17%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700071 , 700009 , 700054 , 700094 and 700026 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
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Kolkata
|
Internet | 4 days ago |
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Kolkata
|
Wi-fi | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rachit verma (@Rachitverma01) reportedJio is worst service I have ever received, from last two weeks it's network is worst then ever everyday I have to turn on aeroplane mode to reset the networks If this is your service then Why the f you take a good amount for recharge @reliancejio @JioCare @TRAI
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Concerned Citizen (@imAlokRaj13) reported@JioCare How it works: In 2017: ₹399 for 84 days internet speed was 2MB/Sec In 2026: ₹899 for 84 days, internet speed is 20KB/Sec (Now 5g has rolled out, 5g unlimited plan but no network) How depressing it is, other countries doing for betterment but india running backward.
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Sagar Ramanuj (@SagarRamanuj_) reported@JioCare @reliancejio Urgent:Paid ₹2,221.46 for Jio AirFiber on 7Aug (UPI Ref:621901080229,Order No:NO0001F2PNRO). Payment is deducted, but support claims no booking exists against my number. Kindly schedule installation immediately or process a full refund ASAP. DM for details.
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Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported@JioCare @JioCare @TRAI Ishveen, please stop referring to the Green LED. My router has shown a Green LED continuously since this issue began. The problem is that I'm receiving only 1–2 Mbps on my 30 Mbps plan. It has now been 6 days. Where is the ETA, complaint number, and compensation?
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Mahendrasingh Rajpurohit (@msasrp) reportedFrom last 10 days idk why the hell @airtelindia network is not working, not able to make call, unable to use internet, everytime call get disconnected, made mistake by porting from @reliancejio to airtel, hope this 90days end soon.
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Sukhdev Singh (@itz_sukhi_) reported@JioCare @JioCare Yes, SR status is showing resolved but my problem is not resolved yet and my STB is still not installed in my house but activation date is showing 17th August 2026, please check this matter. Five days have already passed since activation. Please reply to my problem.
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Alpha Cryp (@Alphacryptome) reportedPorted my Airtel to @reliancejio but jio sim not working 3 days gone @JioCare help
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Searching.... (@MahfoozAzmi3) reportedDear team Jio, My Prepaid Number 9326380903 is not showing network. I am not able to make call & sms why ? Some one is calling me showing Invalid Number ?? @JioCare
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Umesh Nivangune (@UNivangine) reportedDear @airtelindia , can you please provide the service ASAP. I am waiting since 7 days to restore my dth service within same building. @reliancejio do you have any service wifi+IPTV. Please let me know
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Kishan Ahir | Influencer (@ikisanp) reported@JioCare’s support is broken. Aftr keeping my paid AirFiber disconnected for days over a 5km shift, their team called asking me wait until Aug 30. Wn I clarified I won't be available post-25, they went silent. Cmplt the relocation bfr 25 or process my REFUND. @reliancejio @TRAI