Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 10, 11:00 AM GMT+5:30.
- Internet (68%)
- Wi-fi (22%)
- Total Blackout (8%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700032 , 700026 , 700094 , 700010 and 700028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Siddhant Bagrecha (@BagrechaSid) reported@JioCare Hi, I’ve already shared all details via DM and tried basic troubleshooting multiple times, router restart, etc. Nothing has worked. It’s been down since last night, and now even mobile data is unstable. Need an actual resolution timeline, not just escalation updates.
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PRASHANT SHUKLA (@PRASHANT_SHU91) reported@reliancejio @JioCare 🚨 Got new #JioFiber but can't claim the 18-month Gemini Advanced offer. No banner/link in MyJio app. Called CC twice—only told to "wait for banner." Still nothing. Plz fix this & provide a link to claim my offer! RMN: Sent in DM #Jio #GeminiAdvanced
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Sushil Kumar (@Sush_0794) reported@JioCare @reliancejio @_MukeshAmbani Hi Team, I'm really unsatisfied with your Jio Airfiber service. I have recently taken a new connection & before the installation it was informed that there will be free installation but they charged 1500. I'm following up from 2 weeks but NR.
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𝐑𝐃𝐗 𝐓𝐄𝐌 𝐏𝐑𝐀𝐓𝐈𝐊 🦁 (@RDX__Afridi) reported@JioCare i accidentally recharged ₹302 on a wrong number (XXXXX-6321). Customer care is not helping, and I have received no reply to my email either. I am working hard in the UAE and this is my hard-earned money. Please transfer this recharge to my correct number (XXXXX-2162).
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Manoj Kumar (@manojpathak91) reported@JioCare Again Another day gone, issue is still same without any progress. No update from jio, nobody tried to reach.
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bk (@tweetbkp) reported@reliancejio @JioCare Hi your internet services in my area in NCR is intermittent since last 6 hrs and when complained to customer care , they say they will take 24 hrs. Will you give me a rebate of the outage. Pl sort it out ASAP
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DILIP SUTRADHAR (@SutradharD15836) reported@JioCare Pathetic service by JIO refund my money otherwise Will file case against jio in consumer court for not delivering service and after KYC not delivering sim.
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Ashwin (@AshMadhusudanan) reported@JioCare Hi, id applied for a number port. It's been 24 hours since the sim got physically delivered. I have no channel to escalate and the person who delivered is not helpful to resolve the issue. How can I work towards a resolution.
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Supriyo Nandi (@sprnandi) reported@JioCare Multiple device I only do office work. I do not have multiple network band on my router. Thats how the technician set this up. He informed that it has 2.4 and 5 Ghz intrigated in single network. Now could you please arrange a technician so that he can visit and check the issue?
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Bishaka (@Bishaka4) reported@JioCare What to check in DM!!! Do you have any common sense!!! Do you think customers are jobless!!! Again and again making fake promises and wasting my time!!! You people took money on Priority only service is delaying with no response!! Total nonsense!!!