Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 11, 3:01 PM GMT+5:30.
- Internet (68%)
- Wi-fi (20%)
- Total Blackout (7%)
- Phone (5%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700027 , 700012 , 700032 , 700026 and 700094 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 6 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Phone | 23 hours ago |
|
Kolkata
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hemant Mahato (@mahato_hemant) reportedEscalating refund issue for Jio Fiber Order NO0001CBIHSU.The order was automatically cancelled and the Rs. 807 refund is severely delayed. I was told to wait 10 business days from March 30 but the amount is still missing. Urgent action required! @JioCare @jio_fiber @reliancejio
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Betelgeuse ⭐ (@Shashivem1) reported@JioCare Guys are you understanding the issue or not you guys just copy pasting same information. My laptop won't support 5Ghz frequency it doesn't have any receiver to get that signal and 2.4 frequency is not showing in the wifi list is not visible at all to any device
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Garima (@agarima769) reported@JioCare the smart executive at jio took a complaint for a connection which was closed 5 years ago! The rep who called now to check if the issue is resolved told me he is not goi to be able to help in this matter at all and repeat the entire process again! Just for these reasons,
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amit das (@amitdas16279) reported@JioCare My airfibre number is +91-3413169064. My set top box is not working. I tried to connect customer care, but no respones received due to network congestion. Local authority neglecting my issue. Kindly do the needful at the earliest.
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Anil Rachamalla (@AnilRachamalla_) reported@JioCare When will I get the sim is the issue that I am facing right now. No time line in the office line or from your call centre and your office line is simply saying we don't know about that.
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i’m you (@ser_verma) reported@JioCare Absolutely frustrated with Jio Fiber. My connection has been down since April 7, and instead of fixing it, your rep asked me to switch to AirFiber because you “can’t resolve it”? Unacceptable service. Fix this immediately.@reliancejio
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reddy (@i0xReddy) reported@JioCare @reliancejio They just called me 3, 4 times and asked the details. Thats it . Just marked as resolved like without providing the resolution . This is how you treat customer problems . How can you mark as resolved. I think you are not marked . This is automated time for 3 days to be marked as resolved Shame on @JioCare
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Gaurav (@beingtyagiji) reported@JioCare @JioHotstar @reliancejio Jio ₹3599 plan active with Hotstar, but Hotstar is not working on my number. Both Jio & Hotstar support are redirecting me to each other. Request ID 58972305 open at Hotstar. Please resolve ASAP.
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Sujitkumarsahu (@Sujitku27038096) reported@JioCare @JioCare @reliancejio hi jio fiber team please cancel my booking and initiate refund .. because now I don't need connection any more
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Garima (@agarima769) reported@JioCare I had discontinued my service for Jio Fiber in the last few days and returned the set top box and router to Jio, got a message confirming my details for refund of 1500 deposit will happen in 2 days. Got no refund, called customer care and registered a complaint,