Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
- Internet (53%)
- Wi-fi (28%)
- Phone (11%)
- Total Blackout (7%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700061 , 700006 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 21 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Govind Singh (@govinds29) reportedJio AirFiber +915265355339 WiFi is not working in my home. please resolve the issue immediately @JioCare
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obaid akhtar rahmani (@jamsed_a) reported@JioCare I beling toPahadi Shareef area of Hyderabad. For the past three days, your service has been extremely poor and of very low quality. The response speed has been worse than even a very slow internet connection. You charge your customers the full price.
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ADARSH TIWARI (@ADARSHTIWA81480) reported@reliancejio @JioCare Dear Jio, Since 2 days I am facing network issue, and internet issue. Can't call and use data, and also receive. Require the generous compensation for inactive service. Kindly check, DM for more details
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Ruchir (@ruchirism) reported@reliancejio - I have raised a service request to disconnected internet services since. Week. I just get the same message that internet in my area is disrupted and it will be resolved soon. But there is no timeline and no update. No service agent has even visited the premises.
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Mohana Rao Tadikonda (@mohan4help) reported@reliancejio @JioCare can you please expedite my request??Dear Customer, PLAN2BUILD Appointment for your JioHome connection (with Set-top box) ref Order number NO0001EMBXOI is scheduled on 15-Jul-2026 between 14:30:00 - 16:30:00. You get a FREE LiveTV Demo with our entertainment
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Devang Tailor (@TAILORDEVANG1) reported@JioCare You are avoiding the actual issue instead of providing a solution. I need my internet restored today. If it's not resolved by today, disconnect my connection and refund the remaining balance. This service is unacceptable.
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VINOD KUMAR (@vinodgrover46) reported@JioCare I hve alredy paid for my JioFiber connection, bt it is still nt installed. Despite multiple folow-ups, no one is answering my calls or providing any update My previous complaint has also not been acted upon ORN: NO0001EL8FQI This delay and lack of communication are unacceptable.
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Sahyadri (@lifeincircle) reported@reliancejio @JioCare network has turned pathetic in last 2-3 months. Nowhere it is 5G and keep dropping out. It reminds of days of 2G when connectivity was an issue. Jio started well but faltering compared to @airtelindia
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seelam naresh (@naresh9368) reportedHi @JioCare, this is nothing but harassment. You are closing service requests without resolving the issue, and your own customer care team says they have no details of the closed tickets. Is this how Jio handles customer complaints? My old AirFiber device (1/3)
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Office of CA. Manish Kumar Gupta (@manish95) reportedReliance jio is a very bad company. इंटरनेट चलता ही नहीं, complaint from last 30 days via email. No response Account ID 410173062947 @reliancejio @reliancegroup @RIL_Updates bad service, pathetic, I want to leave this ISP forever. paying heavy internet fees but no impact.