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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 2, 5:12 PM GMT+5:30.
  • 61% Internet (61%)
  • 20% Wi-fi (20%)
  • 11% Total Blackout (11%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700032 , 700007 , 700023 and 700071 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Wi-fi 4 days ago
Kolkata Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • CroodPhoenix
    CroodPhoenix (@CroodPhoenix) reported

    @JioCare When there's an issue you guys take forever to resolve the issue. The service executive said it will take 24 HOURS for this to be resolved. Why? Why should I suffer because your system isn't functioning properly?

  • rakeshsingh1115
    Rakesh Singh Parmar (@rakeshsingh1115) reported

    Hi @JioCare ​Shajapur local network team inspected our area (Village Mandlakhedi, 465337) and adjusted the Farad tower range. However, they officially confirmed that range adjustment WILL NOT work and a NEW TOWER is mandatory to fix this 2-3 year-old issue for 1,500+ users.1/2

  • realPriyansu21
    Priyansu Mishra (@realPriyansu21) reported

    @JioCare My issue is still not resolved andits day 3 !

  • Kishan84254800
    Kishan (@Kishan84254800) reported

    @JioCare engineer is saying it will take 5-6 days complain wherever you can, what kind of service is this, restore the connection as soon as possible

  • HeyyyyShubham
    Shubham Kumar (@HeyyyyShubham) reported

    @reliancejio Just now I randomly got a call that if I will not recharge my number by today EOD my number will be shut down. For how many days I can go without having any active plan on my number? @JioCare

  • Abhiii43115401
    Abhiiii (@Abhiii43115401) reported

    @JioCare Its been over 5days without internet Multiple Service Request State Escalation emails&repeated assurances no engineer visit or phone call You promised a update shortly but nothing has happened Plz stop sending generic replies and provide a confirm resolution#JioAirFiber

  • CroodPhoenix
    CroodPhoenix (@CroodPhoenix) reported

    @JioCare And when calling no one is picking the call. I have to say you service has been pathetic over the past few months. Seriously needs a lot of improvement.

  • _cpsharma
    Chetan P Sharma (@_cpsharma) reported

    @JioCare Please quantify this "some time". 1 day, month, year, 10 year. How much is this "some time". Why don't you issue my refund if you are not capable to install?

  • BurriCharitha
    Charitha Burri (@BurriCharitha) reported

    @JioCare I have sent @JioCare if our customer service is that bad let us know we will shift to another service provider.

  • A_Blah_Nar
    A-Blah Nar (@A_Blah_Nar) reported

    @JioCare Stop giving generic response, I have given the Service Request number. Share the technician details in DM. I can’t see any details about engineer being assigned