Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 11:51 AM GMT+5:30.
- Internet (53%)
- Wi-fi (27%)
- Phone (11%)
- Total Blackout (7%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700061 , 700006 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 hour ago |
|
Kolkata
|
Total Blackout | 12 hours ago |
|
Kolkata
|
Internet | 22 hours ago |
|
Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun Biswas (@imarjun967) reported@reliancejio @JioCare @JioCare Why is this kind of problem arising every few days?
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Mj (@jhamohit1) reported@JioCare Team is working since last 11days but issue still persist @JioCare
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Akash (@AkashUde) reported@JioCare Hi @JioCare, your engineers are unnecessarily delaying my Jio AirFiber installation. They keep giving excuses instead of completing the installation. They even told me they would cancel my order. Is this how they talk to the customer?
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Rohan Halder (@Rohanhematdoc) reported@JioCare @_MukeshAmbani This how an interaction with JioCare team goes on the Customer service help desk. Me: (Obviously irritated) It is 10 days since my complaint has been lodged, the engineers don't visit and don't come back for the resolution. Jio CC: I am sorry sir let me check what can be done
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Parv (@ParvRuhil87472) reportedHi @JioCare, I claimed the Google AI Pro 18-month offer through Jio, but I received a Google email saying my membership ends on 21 July 2026 and I'll be charged ₹1,950/month. Google Support asked me to contact Jio. Please help verify my promotional entitlement.
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अनुभव सिंह 7️⃣ (@agskashi) reported@JioCare Please help connection still not restore
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Nitin2410 (@Nitinsuvarna) reported@JioCare @reliancejio 4 days without JioFiber - no TV, no OTT because of faulty STB. Got it replaced yesterday but what about compensation for the 4 days I paid for but couldn’t use? Looking forward to a resolution.
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JIGAR (@jigar_shah65) reported@JioCare There is no option to call service engineer
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Gaurav Gp (@GauravGp8) reported@reliancejio @jio_fiber @JioCare jio services are the worst from the last two days wifi is not working in our home and still no one is coming bhaisahab government isese phle resolve krti h matter recharge pura done hai still koi aa nhi rha
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Sourabh Jangde (@Sourabhj007) reported@JioCare @reliancejio Cancel my Order ID: NO0001EHE25E immediately and refund ₹2,221.46. Please share the cancellation confirmation and refund timeline.