Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 27, 8:07 PM GMT+5:30.
- Internet (56%)
- Wi-fi (26%)
- Total Blackout (9%)
- Phone (9%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700023 , 700094 , 700032 , 700061 , 700009 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 18 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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CHHOTA BHEEM🇮🇳🚩 (@CHOOTABHEEll) reported@JioCare It's been 3 whole days with NO internet at my home! @jiocare your customer care isn't listening, and your engineers just keep rescheduling the visit.I have heavy internet usage, and this ongoing disruption is completely unacceptable What am I supposed to do? Fix this immediately
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Zeel_Somani (@zeelsomani) reported@reliancejio @JioCare my jio wifi at home is not working still last 48 hours and now even contacted team via email and raise sevice request as well but no service engineer has visited at my place..please solve the issue asap why treat customer like this..
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Grv.. (@baglagaurav) reported@JioCare How does the feedback work if there is absolutely no change on ground? Inappropriate communication and gaslighting with incorrect information on mails is not accepted even if there was a huge technological failure. It is a #trust #deficit issue now. Avoid @reliancejio in #Mumbai!
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Bala🪄 (@i_am_baala) reportedWhat is happening with Jio network ?. There was a jio tower in my village and having all 5G mobile not even getting proper network. Raised so many requests with the same issue but no response from the authority. #JioNetwork #NoNetwork #Jiocare @reliancejio @JioCare
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Vedant Chandra (@chandravedant) reported@JioCare WiFi is down yet again since 2 hours for the 8th time this month. What is wrong with you guys?
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Parmeshwar Devde. Income Tax dept. (@DevdeTax) reported@JioCare No Jio AirFiber service since 25 July despite 5 complaints to customer care. If the issue is not resolved by 11:00 AM tomorrow, I will throw the box in the dustbin and post the video publicly. This is unacceptable customer service. Please resolve the issue immediate
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𝕱𝖎𝖗𝖊𝖘𝖙𝖔𝖗𝖒 (@Its_Steelclaw) reported@JioCare Again with in a month an outage detected in my jio air fiber connection.When will the connections will be recovered?
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भैरवप्रसाद चतुर्वेदी ( निष्पक्ष आवाज ) (@BHAIRAVPRASADC2) reported@JioCare jio service is very bad check my location & your provide service
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Pankaj Jha (@pankajjha_13) reportedDear @JioCare, My JioAirFiber internet has been down for the last 7–8 days due to a wire issue. I have called customer support multiple times, but no engineer has visited. My service request SR00003C2OIX was cancelled without my consent, even though the issue is still unresolved. Please arrange an urgent engineer visit and restore my connection as soon as possible. #jio @JioCare @reliancejio
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Shaikh khaja ✳️ (@ShaikhKhwaja_) reportedDear @JioCare, Jio 5G network is not working properly at Kamalnayan Bajaj Hospital, Chhatrapati Sambhajinagar (Aurangabad). Due to poor network connectivity, many patients and their relatives are facing serious communication problems. Kindly resolve this issue at the earliest.