Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 4, 1:35 PM GMT+5:30.
- Internet (80%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700061 , 700050 , 700094 , 700012 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
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Kolkata
|
Internet | 23 hours ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naresh Kankaria (@NareshKankaria) reported48 hours and again Wi-Fi gone 👏👏👏👏👏👏👏👏👏👏👏 @JioCare what a spectacular service provider you are 👏👏👏👏👏👏
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Samay Jain (@samay141021) reported@JioCare Multiple complaints and follow-ups, yet no resolution. If this is the service experience Jio offers, I'll be forced to switch to @airtelindia or another provider that values its customers and service commitments. Need immediate action.@JioCare
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Samay Jain (@samay141021) reported@JioCare My Jio AirFiber connection has been down for 24+hours. I've contacted customer support multiple times, but there has been no resolution or meaningful update. This is severely impacting my work. Requesting immediate intervention and resolution. #JioAirFiber #JioCare
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RR (@travelpkr) reported@JioCare My AirFiber services have been down since Sunday and every time that I’ve tried calling support, the automated reply states a TEMPORARY OUTAGE! There is no way to file a complaint or have a technician come and check out! Looking for a solution soon!!!
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Meenakshi (@GkMeenakshi) reported@JioCare My service has not resumed since 3 weeks. On visit instead of fixing the issue exec suggested relocation to neighbouring hub. Not sure if that was necessary. It's hanging with Order no. CO0002G69OH0. Exec keeps rescheduling and no response. Pls follow up, escalate.
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Hemakumar Amasa 🇮🇳 (@imHem19) reported@JioCare I have replied but ur response in unsatisfactory , no one will come to complain if one has genuinely used 2.5 gb, neither me, but this time it seems u r just forcing customers to do addition data recharge, even when the nw here is terrible
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Yash Rajput (@Yashrjpt278) reportedWhat kind of network coverage is this? Even near the Jio tower on Lateri Road, Maksudangarh, the internet is so slow. What is the point of 5G when videos won't even load? Forget downloading. Airtel and Vi are performing much better here. Really frustrating @reliancejio @JioCare
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Arun Chandrasekaran (@arunrathnakumar) reported@JioCare Huh, and you never reply!
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Kumar Prince (@princekhg341) reportedCustomer support is not reachable @reliancejio @JioCare Unable to recharge a simple Postpaid JioFiber account. Will throw your router and wires. Worst service 😡
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Parijat (@ParijatMisra1) reported1/2 @JioCare @reliancejio How long should a customer wait for refund for a service that Jio itself couldn't provide? Paid ₹1200 for new Fiber connection (Order ID: ON-NO00019BRSNO) in Oct'25. Technician visited and declared the location non-serviceable, installation was not done