Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 30, 4:58 PM GMT+5:30.
- Internet (79%)
- Wi-fi (8%)
- E-mail (7%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700032 , 700010 , 700061 and 700012 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
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Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Baharul Islam (@maahibaharul) reportedDear @reliancejio @JioCare please provide us the service u have assured us . Since last month the data network in our area is very poor I mean worth I have seen. So please provide the best network for us. I hope u understand the problem I have been facing repeatedly. Thank you
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Arun Haridas (@TheArunHaridas) reportedExtremely disappointed with @JioCare @reliancejio. Applied for Home reallocation—old connection cut on time, but no installation! Scheduled for 28/05, nobody showed up. Emailed for 31/05, zero response. My work is completely stalled. Fix this ASAP
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Mohammad israr (@modhisrar0786) reported@JioCare any update please team jio I'm details send already dm no call no response bad service jio team
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abhishek mittal (@hiabhi4011) reported@JioCare sim delievery guy from jio gave me jio postpaid instead of prepaid. Charged 400/- 349+50(sim delivery). Orde id NO0001DQT5QE. Pls help. I booked prepaid sim not postpaid.
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Gajanan Suman Laxman Madke (@gajananmadke) reported@JioCare pathetic service by Jio air fiber at Paithan( maharashtra) pin 431107. Not like it’s the first time , I have been dealing with this since last week and I’m fed up. If the situation isn’t going to improve please take your Jio fiber away I shall install something else.
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Ankit Kansal (@ankiit_k) reported@JioCare Sent the details via DM. Please ensure this is escalated to the senior backend team to either deliver the SIM on absolute priority or cancel the order immediately. My number cannot be held hostage for 30 days due to your executive's fraud attempt.
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Swaprava Nath (@swaprava) reported@JioCare, the registration representative has fled after the registration is done (AirFiber NO0001DR81RS), entered a wrong date for installation while I wanted it done today. Now he is unreachable on phone. CustCare numbers never reach a human. Hope now you'll take some action?
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Mohammad Anas (@MohammadAnas07) reported@jagograhakjago Day 74 of without getting refund. What kind of company is this that troubles its customers so much? It is my kind request to @JioCare please refund my money. I don't have any extra money that you are not returning. Don't use this **** company products guyz. #chor
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Jyotirmay (@Jyotirm65648911) reported@JioCare Order number NO0001DRC1BS the guy who came for receiving the money was Sujoy Das not picking up calls now, was told that installation will be done today between 13:00 to 15:00 pm but it's 15:18 pm and no installation engineer nothing has been booked customer care service worst
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Satyabrata Sahoo (@The_Stoic_Man) reported@JioCare Before delivering 4G speed in 5G Network., now delivering 0 speed in 5G Network. (Proper 3rd grade service )