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Reliance Jio outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 7:47 AM GMT+5:30.
  • 73% Internet (73%)
  • 18% Wi-fi (18%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700013 , 700054 , 700032 , 700006 and 700007 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 22 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Kishan_Padukone
    Kishan Padukone (@Kishan_Padukone) reported

    @JioCare This has been the experience. Plz fix this issue right now. Cant spend more than 12 hrs because of your incompetence

  • mood_sandeep_
    Mood Sandeep (@mood_sandeep_) reported

    @airtelindia i comming jio to airtel please near me office address send me worst network jio @reliancejio

  • MahiramBishnoi
    Ram Bishnoi (@MahiramBishnoi) reported

    @BharatFactsIN @airtelindia @reliancejio Network issue he uska kya hoga ?

  • MohanSi44515240
    Mohan Singh bisht (@MohanSi44515240) reported

    @JioCare Already sent DM messages to jio care ,nothing happened they will raise SR and close same without giving solution.

  • Ramful_syak
    Ramphool Choudhary (@Ramful_syak) reported

    @reliancejio @reliancejioCare DM sent regarding ongoing internet speed, 5G connectivity and voice call issues, but no response yet. Please check and resolve the issue at the earliest.

  • TusharK93905932
    Tushar Kumar (@TusharK93905932) reported

    1/4 @reliancejio My JioAirFiber internet keeps going down for 1–2 hours at a time. On some days, I barely get 8 hours of proper internet for the entire day. I’m still being charged for the full month. @JIOAIRFIBERIN

  • CaAjayJain2
    Ajay Jain (@CaAjayJain2) reported

    Jio fiber worst private sector who do not resolve problem in schedule time @JioCare

  • carnation_me
    WHY AM I STILL HERE (@carnation_me) reported

    Hi @JioCare 5g on my number is not working since more than a month. Please help and resolve this

  • ISantoshgkp
    Santosh kumar singh UPPSS (@ISantoshgkp) reported

    Jio mobile has such a horrendous network that you can't even use it for voice calls or data—there is simply slow internet like 2G. And what can one say about Jio AirFiber? If you call customer care about an internet issue, you get just one answer: "issue raised." @JioCare

  • TusharK93905932
    Tushar Kumar (@TusharK93905932) reported

    @JioCare @jiocare I’ve been suffering from this issue for more than a month. I pay for the full month, yet barely get around 10 days of usable internet. Who will account for the days I paid for but couldn’t use? I asked about compensation, but received the same automated reply again.