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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 8, 9:49 PM GMT+5:30.
  • 64% Internet (64%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 3% Total Blackout (3%)
  • 1% E-mail (1%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700063 , 700032 and 700006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Wi-fi 10 hours ago
Kolkata Internet 23 hours ago
Kolkata Phone 1 day ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sandeeppatil_96
    Sandeep Patil (@sandeeppatil_96) reported

    @JioCare @reliancejio My JioFiber connection has been non-functional for the last 5 days. Despite raising a service request through the app, no service engineer has visited. Repeated calls to customer care have also not resulted in any resolution. This is extremely disappointing

  • Mahesh_G18
    Nation1st (@Mahesh_G18) reported

    What a complete disaster from Reliance Jio. Got a message, but nothing has progressed. After wasting 30 minutes with customer care, we’re told there’s an “outstanding” of Rs 939.18, which is invisible in your own system. We are on an annual plan. How does an outstanding even exist? Or is your billing system just broken? Zero transparency. Zero accountability. Pathetic support. We’ve been suffering for the last 4 days because of your incompetence, and nobody can give a straight answer. Fix your mess. This is beyond disappointing, it’s outright frustrating and unacceptable.@JioCare @reliancejio

  • KansalShashi
    bhushan (@KansalShashi) reported

    @JioCare I have been complaining since morning and you keep rescheduling . Pathetic state of affairs at Jio. It’s not the same reliable service it used to be. Time to try another company

  • WickedSonny
    Wicked Sonny (@WickedSonny) reported

    @JioCare my wifi is not working properly.

  • avdhesh29
    Avdhesh Singh (@avdhesh29) reported

    Waiting for Resolution @JioCare

  • KansalShashi
    bhushan (@KansalShashi) reported

    @reliancejio I am totally disgusted with your performance since last one month. Even after numerous complaints my Wi-Fi stops working every now and then. If you can not improve the service please disconnect and refund my security as early as possible.

  • Shubh20_
    ShubhCSK💛 (@Shubh20_) reported

    @JioCare @reliancejio Hey @JioCare is there any update still the issue isn't resolved and you customer support are unaware and saying everything is fine with network

  • 2witin
    Saumyarup Mukherjee (@2witin) reported

    @JioCare @reliancejio @JioCare When will you refund me Rs. 3332 for the cancelled installation NO0001BOZTFQ? It's been almost 5 months since you cancelled the installation. I never redeemed any voucher and didn't receive any notification about the refund. What happened to it??

  • jagruknagrik237
    jagruk nagrik (@jagruknagrik237) reported

    @JioCare Complete area is facing this issue, from last 48+ hours we facing this issue. Worst response from end. How nucn time it will take more to resolve this issue

  • amitcool10
    Amit Gupta (@amitcool10) reported

    Anyone there it’s been 2 days now internet not working and no one visited @JioCare @reliancejio