Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 1, 11:56 PM GMT+5:30.
- Internet (71%)
- Wi-fi (19%)
- Phone (7%)
- Total Blackout (2%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700071 , 700061 , 700006 , 700032 and 700028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 4 hours ago |
|
Kolkata
|
Phone | 7 hours ago |
|
Kolkata
|
Wi-fi | 10 hours ago |
|
Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Wi-fi | 14 hours ago |
|
Kolkata
|
Internet | 1 day ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Offside Majority (@GutsyStudss) reported@JioCare any update help??
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Febin Michael (@febinmevm) reportedEven though ur service is 5G, itz 2G for the users of a government office that operates on two floors, adjacent to National Highway 66, where there are no nearby buildings. Sharing coordinates for accurate rectification 8.9949118, 76.5331985 @JioCare
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Pankaj Shah (@Sparrk_official) reported@JioCare Everything is same, why do you keep asking same question every time, I complain. Try to solve problem with little dedication & responsibility than wasting time on the repeated questions. I am tired of answering same que. It feels like you are just passing time with customers.
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I love jamshedpur (@jamshedpur_luv) reported@JioCare For the last 6 months I have call 198 multiple times that my internet is now working in patna location near south mandiri but I haven't get any permanent solution till now still my net is slow ......when I try to port then only your representative call but why not for solution?
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nsfw newsonfeed (@nsfwnewsonfeed) reportedInternet down since 19 June. Complaints keep getting opened and closed, but no engineer visits. Customer care keeps giving false promises of “tomorrow.” Worst after-sales service I’ve experienced. #JioAirFiber #Faridabad @JioCare @JIOAIRFIBERIN @reliancejio
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Ram Singh Mandloi (@RamMandloi) reported@JioCare Give me reply every ware I not received any reply from jio how you irritating to customer too poor service of Jio same on your you all people are what I can say are f people u don't want to resolve customer problem only want time pass ******* service
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Anurag Mishra अनुराग मिश्रा (@AnuragM74788849) reported@JioCare @reliancejio worst internet and setupbox of this company even after 2-3 days of making service request they didn't contact me when I was trying to track their service engineer no results , no contact , not receiving calls completely poor service .Fed up!! #jiofibre#jio
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Bhuvan Dave (@Bhu1dave) reported@reliancejio you disgusting scammers. You were offering a tv plan of @JioHotstar and that's the reason I bought a yearly plan, now all of a sudden you've made it a mobile only plan. This isn't fair.@jagograhakjago will you look at this issue please. These guys are scamming us🤬
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Trisha Anand (@TrishaAnand) reported@JioCare You guys are charging me extra without any reason. I had never asked for my pre paid service to change to post paid and yet your team did what seemed convenient at their end.
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Uttam Bhardwaj (@UttamBhardwaj96) reported@JioCare Why you need my contact number for this. I hope you have read the complete complaint.