Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Kolkata, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 21, 3:54 PM GMT+5:30.
- Internet (79%)
- Wi-fi (8%)
- Total Blackout (6%)
- E-mail (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700012 , 700032 , 700054 , 700094 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 15 minutes ago |
|
Kolkata
|
Total Blackout | 1 hour ago |
|
Kolkata
|
Phone | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 4 hours ago |
|
Kolkata
|
Internet | 5 hours ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SupplyDemandZone (@StoplossMatters) reported@JioCare @reliancejio @JioCare can someone pls look into this and help me get it resolved today at earliest appointment time keeps delaying last time it happened in similar way and later appointment was cancelled
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Sonu Chhabra (@singh_2571) reported"Frustrated with @reliancejio @JioCare. Poor technical support! Kal engineer ne 'fix' kiya aur aaj phir Wifi dead hai. Is this what I pay for? High time you guys look into your recurring issues. Resolve this now! #Jio
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Vihaan. (@Vihaann96) reportedJio network rn: signal full, internet null 💀📡 Bsdk , mdc , L jio network, recharge khatam hone pr 100 call ayega recharge krwao , network ka L lagake baitha hai mdc jio , Bhakk 🤬🤬🤬🤬🤬 24 hours main 2 hours bhi network kam nhi krta thik se @reliancejio 🤧
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Ayush Sharma (@Ayush30052k) reported@JioCare You’ve been asking for time since 5 days now. I am done with your service. I want compensation for this. @JioCare @jagograhakjago
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Vignesh (@vignesh3052) reported@JioCare @JioCare This is completely irrelevant. I have requested cancellation, not installation. Your team is still sending technician tracking links. SR000033PFHP pending for 4+ days. No service delivered after payment of ₹4443.46 Process cancellation & refund immediately or I escalate
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Paresh (@Chalbhaag) reported@JioCare Did you read what i have written or are you a BOT. Customer is bed ridden and medical patient, Not possible for him to travel. HOW WILL HE VISIT YOUR STORE. I have DM my alternate number. can you please call me on that.
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vasudev (@vasudevax2) reported@JioCare @reliancejio since yesterday my internet is not working. Its 3rd time in 6 months. Immediately clear the problem. 2nd change the cable my connection number. 914035735353
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Abhishek Pandya (@panabhiie) reported@JioCare Not able to DM you, its morebthan 24 hours issue is not fixed
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विनोद सिंह राजपूत (@vsr_rhs) reported@JioCare Kindly cancel this booking and arrange the refund immediately... As already 2 weeks passed! Where is the guy who has made the kyc?
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Vishal 🇮🇳 (@TheVishalKay) reportedThis is @reliancejio network reality in middle of Mumbai. Going on for months. And when I got my port out request they start jumping onto me. Also despite of enabling AutoPay their payment systems fails and they penalise customer without even telling why Autopay failed. @JioCare My port out code is valid so this time won’t be relenting. Someone Mr Mahesh from sr team called me 2 days back saying problem will be catered to immediately but 48 hrs later no network Did not want to post this but just wanted to highlight how hollow these people are