Reliance Jio Outage Report in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kolkata come from postal codes 700001, 700054, 700026, 700050, 700032, 700006, 700023 and 700108.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Wi-fi | |
| Kolkata |
Internet | |
| Kolkata |
Phone | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Souvik Majumdar
(@souvikindia) reported
from
Kolkata, West Bengal
@JioCare We have work from home so we require internet service at daily basics. We are waiting for earliest solution.
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i)ebasis RR IvIishra
(@DebasisTwwTs) reported
from
Kolkata, West Bengal
@JioCare Team, tq for the updates. Pls be aware that I'll not be available I my home after 5pm on today. So pls ensure yr service engineers will finish my installation before that time. I don't want any such delay as I faced very poor service from yr end in the first phase of installation
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Ashish Jha AJ
(@imashishjhaaj) reported
from
Hāora, West Bengal
@reliancejio @JioCare Worst network issue in my Area Pravash Nagar Pin 712249. Earlier only Internet issue now Calling as well
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Hiranmoy Roy
(@hiranmoy76) reported
from
Kolkata, West Bengal
@reliancejio Having a massive network issues in my area. Kindly look into this matter otherwise millions of customers will port to different company i believe
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Souvik Majumdar
(@souvikindia) reported
from
Kolkata, West Bengal
@JioCare We have chosen #JioFiber because it will install with in a day but it's seem to be looking like its going to take a week long time. We appreciate your effort but still it's quit disappointing. We had issue with local net provide that's why we decided to shift ,but it's seem same.
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Javed Hussain
(@imhjaved) reported
from
Kolkata, West Bengal
@JioCare hey I'm Javed and I'm complaining from 28 of march about my jio fiber which has been activated without installation.....but till now step has been taken to resolve my problem.
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i)ebasis RR IvIishra
(@DebasisTwwTs) reported
from
Kolkata, West Bengal
Twitter family would really appreciate your help here. I want to escalate my long pending unreslove issue with @JioCare @reliancejio. Since 1 wk I had a very unprofessional n vogas experience from their customer care executive so far. Thank you..🙏
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Rupanjan Mukherjee
(@rupanjanm) reported
from
Kolkata, West Bengal
@sarvanz @reliancejio Every network is same... Before changing always check is there flexeble recharge available or not...
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AMBIKA S SINGH
(@AMBIKASSINGH) reported
from
Kolkata, West Bengal
@JioCare 033 35504777 not working , no help from customer care
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Arun Gupt@
(@ArunGupt7) reported
from
Hāora, West Bengal
@reliancejio When will the new network tower get installed in my location co-ordinates provided to u for these Service Request Number active from the year 2018 SR000011NE4L, SR000011YGXC, SR000013QACK, SR0000134ULL, SR000013Q0YD and SR000013T4R8 Problem and work going on since 2018?
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i)ebasis RR IvIishra
(@DebasisTwwTs) reported
from
Kolkata, West Bengal
@JioCare @reliancegroup @reliancejio Pls don't respond to my tweet. This was not meant for you at all. You guys are just frustrating n less of proper knowledge how to handle yr customers. Expecting some support from my twitter family here.
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Rohit Shaw
(@RohitSh28511763) reported
from
Kolkata, West Bengal
@JioCare Hallo.again I'm telling you interest speed is wrost.this is 10 times I post same issue but still now no resolution given to me.earlier I shared my address land mark & all details which jio asked, but still now problem is same...can't access internet ...
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Yash Agarwal
(@YashAga93009171) reported
from
Kolkata, West Bengal
Facing problem of low internet speed and automatic logout from setup box of jio fiber connection complain registered andTechnician refuses to provide service saying customer to contact the installer to get helped out. Third class service from top class cmpny@reliancejio @JioCare
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i)ebasis RR IvIishra
(@DebasisTwwTs) reported
from
Kolkata, West Bengal
@JioCare @reliancejio Dear Shreyas, Thanks for the updates. I don't want to waste any more time with this topic. I am fully hanged n frustrated the way yr executives are extending their support to their esteemed customers. Anyway it would be good if u can initiate my payment asap.
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Tarak mondal
(@trkmndl10) reported
from
Kolkata, West Bengal
@reliancejio day by day jio internet speed is getting worst situation in my area. Last 4-5 days internet is not working properly. When I complaint they said so many users. What should I do....??
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Surjo Chatterjee
(@SurjoChatterje2) reported
from
Hāora, West Bengal
@JioCare Two recharges have been done in one day tomorrow. 149 rupees has been recharged. But 199 taka was not recharged but the money was deducted from my bank account.This whole thing has happened in a jio number. If you solve the problem
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अzad নخا
(@iamAzadKhan) reported
from
Kolkata, West Bengal
My @reliancejio fiber connection is out for past 5 days due to some local issuues. Now when the issues is solved, I am calling engineer from yesterday and till now, no one come. Trully unprofessional behavior @JioCare
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Preetam Ghosh
(@preetamghosh92) reported
from
Kolkata, West Bengal
@reliancejio i am having network issue with my e-SIM earlier when I was with physical sim it was more or less fine. I tried to contact you on 198, live chat, email no response received. Even 198 is saying unable to provide service. What is the benefit of being Postpaid plus user?
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卂😷🇮🇳
(@AJ3D_) reported
from
Kolkata, West Bengal
@JioCare @reliancejio Worst Network ever. Slowest network in the world.
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Sumitava Ghosh
(@ghosh_sumitava) reported
from
Kolkata, West Bengal
@Airtel_Presence Its been 7 days around no one has updated me yet and above all the service request was closed from your end... Trust me JIO has better customer supoort. @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Naveen kumar
(@Naveenk42003891) reported
@reliancejio Very poor service team... No updates till now..... 4 months passed but no idea about refund. Please do anything guys
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Prashant 🇮🇳
(@prashantshm) reported
@JioCare No assistance from you till now. Pathetic service
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Kalpit Patel
(@kalps_ptl) reported
@ViCustomerCare Hello Your service in our area is Third class.... I'm going to port my sim to @reliancejio. They have better network, service and customer satisfaction. Your customer care executive does not have a manner to talk with customer 1/4
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Vijyat Maurya
(@VijyatMaurya) reported
I watched video of 30 second in 3 minutes, This is the reality of @reliancejio @JioCare #India #UttarPradesh The worst service ever I have been seen.
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Rizwan
(@rizwan1rasheed1) reported
@reliancejio @JioCare since 1 week I am observing very poor internet connectivity at almost everywhere. The uplink and downlink speed are really pathetic. Could you please analyse for any issues resulting this.
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BABU LAL Meena
(@GoLu745) reported
@reliancejio my area network problem didn't solve 50 time complaint registration but didn't provide solutions and my work from home ho please i request provide network my area early contact me
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Giri Shank Trader
(@GiriShankTrader) reported
@JioCare While sending post paid bill do exclude the charges for these 6 to 8 days as there is no service and proper support from your end
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Madhurima Kane
(@MadhurimaKane1) reported
@JioCare We recently changed our jiofiber set top box. After changing that, we are unable to connect to the internet. We get an error message “incorrect password”. We have tried contacting customer care but the call was disconnected by Jio 4 times. Disappointing service.
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Kanha Agrawal
(@kanha3844) reported
@reliancejio i am facing slow internet speed at our whole area if the problem is not solved then me and my entire 500 plus members port to other network my address is at lathor ,pin 767038 balangir dist(odisha).
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Birendra Singh Budek
(@BirendraBudek) reported
@reliancejio internet speed at our area is very poor if not solve myself and many others port our sim to other from lathor dist balangir,pin767038(odisha)