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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 5:34 PM GMT+5:30.
  • 60% Internet (60%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700023 , 700094 , 700007 , 700108 and 700072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 8 hours ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 1 day ago
Kolkata E-mail 3 days ago
Kolkata Total Blackout 3 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • goswami_rk
    RAJESH KUMAR GOSWAMI (@goswami_rk) reported

    @reliancejio Experiencing very slow internet speed for the past few days and , facing difficulty in browsing, video calls, and other online activities. Pl check the network in my area to resolve issue. Pl let me know if any further info is required from my side. @JioCare

  • DibyajyotiLive
    Dibyajyoti Das (@DibyajyotiLive) reported

    My jio true 5g not working.. in 5g area Why ??? @JioCare

  • nvsubramanian
    N🆚 (@nvsubramanian) reported

    @JioCare Your “non-refundable” statement does not answer my complaint. I am not cancelling on a whim: Jio failed to provide the paid service for 9 days and blocked complaint registration through its app and IVR. I reserve my right to seek refund and compensation for this deficiency.2/2

  • SayyadAman48721
    Sayyad Aman (@SayyadAman48721) reported

    @JioCare Jio fleecing innocent customer🤬

  • ghanu_marwari
    Ghanshyam (@ghanu_marwari) reported

    Worst service experience @JioCare .My jio fiber is not working from last 15 days . Service request number -SR00002MZHJA please do needful Service request closed without resolution.. please look

  • Swapnil_98
    Swapnil Kumar Singh (@Swapnil_98) reported

    @JioCare @reliancejio My JioFiber is down for 24+ hours! Complaint No: SR00002N0N38 Support is falsely claiming line is broken, while everyone else's internet in the area is working fine. Visit rescheduling 4-5 times without my permission fix it urgently!

  • vdsaxena
    Vijay Deep (@vdsaxena) reported

    Jio-the worst internet provider one can ever imagine. Since yesterday, the internet services are disrupted in our area. More than 24 hrs have passed. Just recd sms that service has been restored but still no internet. Now it's showing in home connectivity issue. Rubbish @JioCare

  • Nrnjn
    Niranjan P (@Nrnjn) reported

    @JioCare What nonsense are you talking? What about the 7 days of outage??? Have some shame before responding like this. I paid for 6 months upfront and I sat without internet for 7 days straight. And you say I am not eligible for rebate? @reliancejio

  • realPriyansu21
    Priyansu Mishra (@realPriyansu21) reported

    @JioCare My network is down ! Even after schedule engineer viist no enginner visited ! Shameful . No internet in mah house from morning.

  • VikasDe81781493
    Vikas Deshpande (@VikasDe81781493) reported

    @JioCare Engineeer is saying he is not permitted to replace with new wire. He ask to take new connection or shift your connection? Is this tje service Jio offering? 3 days passed no broken wire replacement? Hopelss and pathetic experience.