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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 7:47 AM GMT+5:30.
  • 71% Internet (71%)
  • 17% Wi-fi (17%)
  • 7% Total Blackout (7%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700013 , 700054 , 700032 , 700006 and 700007 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 8 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare pls do something.. your network is horrible.can't make e single from my jio number..

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Pranjal_97_
    Pranjal Jani (@Pranjal_97_) reported

    @aditiraval @JioCare @SamsungIndia Seems so. I am using s23. After last update i am faving this issue

  • Abhi_GJ_BHARAT_
    Abhishek Desai 🇮🇳 𝕏 (@Abhi_GJ_BHARAT_) reported

    @JioCare YOUR NETWORK IS WORST ... IN WHOLE GANDHINAGAR GUJARAT AREA... YOU NEED TO IMPROVE YOUR 5G NETWORK THAT'S IT.... WE AS CONSUMERS PAYING YOU IN ADVANCE JUST FOR BETTER 5G NETWORK AND EXPERIENCE, BUT YOUR NETWORK IS worst among your competitors @airtelindia @Vodacom

  • _hiren_h_dave_
    Hiren H. Dave (@_hiren_h_dave_) reported

    @JioCare Thank You for the response. I have sent my Registered Mobile Number in DM, Please check and help me for this issue.

  • TheSaiAkash
    Akash (@TheSaiAkash) reported

    @reliancejio my number is deactivated and im not in india, please help me reactivate it. Literally everything is linked to that mobile number. Please help!!!

  • BruceWayne_42
    Bruce Patel (@BruceWayne_42) reported

    Yeah... Keypad phones don't use data. Atleast think about the poor. @airtelindia @reliancejio @ViCustomerCare

  • imarjun967
    Arjun Biswas (@imarjun967) reported

    @BharatFactsIN @airtelindia @reliancejio Why do plans last only 22, 24, or 28 days? To trick us into paying 14 times a year instead of 12!Forced Internet: Millions of elderly citizens and feature-phone users only need voice calls. Why force them to pay for heavy internet packs they never use?

  • adibskr08
    Adi (@adibskr08) reported

    @JioCare @JioCare above chat history with daily message issue will be resolved but no technician has visited my place and no movement has happened. You take money and offer no service. What you expect from me. Either resolve the issue immediately by today or issue a refund.

  • AzmiMehndi
    Mehdi Azmi (@AzmiMehndi) reported

    @JioCare I'm having trouble making calls to customer care in Noida, Ghaziabad, and Delhi due to poor network coverage. My phone is showing an 'E' signal instead of 5G+.

  • SharmaHarsh_7
    Harsh Sharma (@SharmaHarsh_7) reported

    @BharatFactsIN @airtelindia @reliancejio Do u think they care about poor or middle class people ofcourse not they are already earning so much profit and from our so called nationalist govt we can't expect anything to be in the favour of consumer,Trai is sleeping as usual.

  • sonitejas
    Tej's (@sonitejas) reported

    @JioCare @TRAI @airtelindia I am a Jio subscriber. I am raising two issues: Tariff hike: My recharge plan cost has increased without adequate prior notice or justification, affecting affordability of basic telecom service.