Reliance Jio Outage Report in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kolkata come from postal codes 700001, 700054, 700026, 700050, 700006, 700023, 700108 and 700028.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Phone | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Wi-fi | |
| Kolkata |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare issue continues no resolution in place poor Jio support
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare this is completely not the truth you have no idea of the ticket and the resolution have called up and wasted hours of my valuable effort and energy to hear lies from customer service working from home where no measurement being done to open tickets poor state
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare Shame on @reliancejio It's almost 96 hours and you don't have an answer. Engineer was scheduled to visit me yesterday morning but no one came. @JioGigaFiber_ #JioFiber is time and money waste. @JioCare @DoT_India please help.
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare poor customer service by Jio fibre no service for 21 days in kolkata no service engineer visits service tickets being closed without actual closure unethical practices
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare @reliancejio no resolution yet. Service is down since 11th June. Resolution time was given for yesterday 14th. No resolution yet. Resolve within next 1 hour or I'll escalate issue to higher authorities.
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Gautam Kumar
(@gtmmahi) reported
from
Sāntrāgāchi, West Bengal
@reliancejio itna slow speed hai ki YouTube to door ki baat facebook chlna muskil ho raha h please solve this problem urgently
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jioCare no issue resolution after 22 days lots of wasted time and resources shame Jio customers be wary about the support in Kolkata
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@Jiocare @JioFibre issue continues for over 20 days no resolution or call or in tension to resolve issues poor customer service would not recommend your service at all
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare @reliancejio my Jio fiber is down since yesterday evening around 5.30pm. Impossible to lodge complaint by Whatsapp or phone. My service I'd is 301128532102. It was down before also for 10-12 hours. Your cust care gives irrelevant answers if complaint lodged by email.
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare 4 service request have been made for past 22 days lots of time spent by me yet no attempts being made to resolve the issues poor customer service issues being taken for a ride need to escalate for help have paid for an year customers beware of Jio
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@taglinedb @JioCare Absolutely required taking customers for a ride no service levels no escalation matrix we are trapped with Jio Airtel was my previous provider any day better and receptive to customer concerns Jio has lost it totally pathetic service
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare you have very poor customer service only false responses on Twitter without any action being taken have my case for 21 day’s no services on jiofibre customers beware
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare I have also received sms with all wrong information which is not executed this is the misrepresentation of Jio wish I could cancel The agreement but they have taken money for the year
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@reliancejio @trai @OishiPoddar you tell lies to customers close tickets and provide no services escalation to trai we customers are being taken for a ride where for more than 25 days service not provided on an annual plan
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare Really frustrating experience, in today’s WFH days, WiFi issues should be treated with immediate urgency. Pre paid jioFiber not working since nearly a month. Need immediate response. Engineering team should be sent urgently!@reliancejio
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare register a complaint and give me docket number
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@reliancejio @PrimeVideoIN @jiotvplus Wanted to give a poor customer feedback on the jiofibre services installed by me no resolution for 21 days unheard of in service industry
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare It's blinking RED. I mentioned previously. I am doing switch off for 1 minute and switch ON, every hour to check if service is working or not.
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare no action taken very poor issue resolution do not CARE for your customers issue open for22 days
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Kushal Haldar
(@EnthusiastKH_7) reported
from
Kolkata, West Bengal
@TheSoumyaPatra @JioCare @reliancejio @DoT_India @TRAI Matter of fact,people consider @reliancejio as a better service provider in terms of connectivity, however the real scenario seems to be different.@JioCare seems to be slowest of the lot,despite having wires under the ground,it failed to provide connectivity even after 25 days.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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JAISWA
(@Surya06581754) reported
@JioCare What has happened to internet speed. It's not even equal to GPRS . I will complaint against data issue but not solve this problem.
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Dr Sunil Khatik
(@DrSunilKhatik) reported
I am regretting having done 1 year recharge in Jio connection! Internet doesn't work! @JioCare @reliancejio
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Vishal Mishra
(@vishalbathard) reported
@JioCare Hello There is some serious issue regarding network and data speed in adhyapak nagar, Delhi Area. Since evening we are not able to make calls. Please look into this.
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Anuran Baruah
(@anurannnn) reported
@JioCare @reliancejio I've placed a lot of complaints to Jio customer care and now I'm fed up of it. The speed Jio is giving is worse than the speed I used to get in 2015 from my BSNL 3G net. It's really annoying when it takes 30mins to watch a 10mins video in 360p even at 3am.
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स्मार्त्त कुवँर बिपिन चौहान 🇮🇳
(@bipinchauhan) reported
@JioCare act swiftly to resolve Internet issue on my number or I port from your network because it's a regular activity on your @reliancejio network my old service request number is SR00001410S2 for same issue #India #VoLTE @DoT_India
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rajat chopra
(@rajatch194341k) reported
@jiocare no network coverage no internet speed very very poor speed @reliancejio
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Rahul Pyasi
(@rahulpyasi42) reported
@JioCare I am having an Jio Fiber connection where i am using plan of 999 . still i am not able to use any of the app comes bundled with plan . i tried login using registered no(8602124605) but nothing seems happening . Please help me with this. It has been 2 months in a Row
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Saifaan Alam (100%Fb)🇮🇳
(@saifanalamx09) reported
@reliancejio jio help line customer number kya hai Plz reply
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Amit Kumar Singh
(@AMITKUM78655343) reported
from
Jaisinghpur, State of Bihār
@JioCare @YourKSR Sabse ghatiya slow data speed and week indoor poor network coverage and network signals Hamesha fluctuations #Jio ke krta hai. My current location-845433 Very poor Bad service provider #jio
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Tanumay Saha
(@saha_tanumay) reported
For last 10-12 days the internet speed of your service provider is pathetic, complained alrdy and no solution yet, @JioCare @reliancejio please look into this, else won't have any option than port.