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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 2, 9:53 PM GMT+5:30.
  • 71% Internet (71%)
  • 18% Wi-fi (18%)
  • 7% Phone (7%)
  • 2% Total Blackout (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700071 , 700006 , 700061 , 700023 and 700032 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 11 hours ago
Kolkata Internet 1 day ago
Kolkata Phone 1 day ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Arishcse
    Arish M (@Arishcse) reported

    @JioCare @JioCare internet is down from the noon and the router blinking with red color, do I need to provide any other detail's?

  • sreesri1969
    S. S. Telang (@sreesri1969) reported

    @JioCare I'm writing this from Ghatkesar. @JIOAIRFIBERIN is not working properly. The signal is very weak. An unstable network disconnects now and then, disrupting our work-from-home schedules and meetings. What should I do?

  • RahulBa50750389
    Rahul Bansal (@RahulBa50750389) reported

    Worst internet jio I am complaining daily but no response from jio @JioCare

  • MurliDhinglani
    MURLI DHINGLANI (@MurliDhinglani) reported

    @CzarVT @JioCare Only way to solution in jio is call 199 or 18008969999

  • ArunPrasadhS
    Arun Prasadh Sekar (@ArunPrasadhS) reported

    @JioCare Even after 8 hrs from reaching out to u guys online, still issue perists. Getting an updated msg that technician visit is scheduled for 2pm??? WTH IS THIS?? You keep extending ETA without any update? Been more than 3/4 days without internet, what's happening?

  • shivamalways
    Dr Boyles (@shivamalways) reported

    @reliancejio Why there is no number to talk to customer care executive for resolving a jio fiber complaint. The automated call is not helping

  • rssaysomething
    rupeshsingh (@rssaysomething) reported

    @JioCare I have purchased Jio thing 4 g pro tracker device from Amazon in March 26. It is not powering on and the device malfunctioned within two months of purchase.I complained to Jio things email team many times also provided them invoice, IMEI, but problem not resolved.

  • shinde_manoj80
    shinde_manoj (@shinde_manoj80) reported

    Jio fiber service is down from last 5 hours in south mumbai 400033, no efforts on restoration feom @reliancejio @JioCare and @TRAI must consider for penalties for such service provider who not able to manage customers SLA

  • zoya_khan_7_8_6
    Zoya khan (@zoya_khan_7_8_6) reported

    @JioCare Enginner is rescheduling my service request even without asking me . Not able to use wifi service from more than 1 months . Previous you replied it is due to rain but from last days not a single drop of rain in my area Request id - SR00002M1ISG

  • BharatVisawadia
    भरत विसावाडिया 🚩🪷🕛⏳🔱 (@BharatVisawadia) reported

    @reliancejio @JioCare I like your extraordinary service for Call drop, network issue, Very slow internet & 25 din me Paisa double scam caller tune. 👍🏻🙏🏻🤫🤫 Such irritating Costomer care service not single call attend with any care person. 🤦🏻🤦🏻