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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 25, 6:12 PM GMT+5:30.
  • 56% Internet (56%)
  • 25% Wi-fi (25%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700032 , 700006 , 700012 and 700010 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 5 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Wi-fi 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    Internet is very slow in my area. please help me. @JioCare @reliancejio

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Anchor_AnuragS
    Anurag Saxena (@Anchor_AnuragS) reported

    @JioCare so many users are facing down network issue in my area. Pathetic network in Kanpur Nagar. Look into it and resolve this issue asap

  • mehtaniamit
    Bullseye (@mehtaniamit) reported

    Hey @JioCare @reliancejio, still waiting for a refund for my cancelled AirFiber order (No: NO0001E26KFA) cancelled on June 15 due to technical issues. I've requested this multiple times on your website with no resolution. ​Please process my refund urgently! ​— B B Mehtani

  • SahniSehar
    Sehar Sahni (@SahniSehar) reported

    @JioCare yor team is the worst scammers. One month has lapsed and still no action on complaint. You are stealing and cheating people for money.

  • swigZomComplain
    Swiggy not so bad (@swigZomComplain) reported

    @JioCare I've applied for porting my number to jio, I've made a payment as well but the contact number of that executive is not reachable and I'm fed up of trying to call your customer care. All I listen is automated response and ivr.

  • SardaJinit
    Jinit Sarda (@SardaJinit) reported

    @JioCare @JioCare a technician was supposed to visit after six working days of disruption today between 430 and 5:30 PM today. He still did not come, and he has rescheduled the appointment to morning 1130 to 12:30 AM on 27th July. When will you resolve this issue? This is very frustrating

  • AkashKumarGain1
    unapologetic (@AkashKumarGain1) reported

    @JioCare @reliancejio ,I have already paid for jio fibre since Tuesday there's no response from the technician or the store ,they postpone everyday,for which I am unable to leave my home for work but they don't arrive very disappointed from the service #जंतर_मंतर_ब्रेकिंग_न्यूज

  • MaheshGanbote
    Mahesh LaxmanGanbote (@MaheshGanbote) reported

    @JioCare Third class service I am not able to complete payment on your jio app it shows error your chat bot service is also third class neither it shows customer support number please call me back on 9422521695

  • pathakbk
    Fauda (@pathakbk) reported

    Dear @JM_Scindia @TRAI the situation of telecom services in India is alarmingly poor telecom companies are repeatedly increasing charges while calls are dropping internet is slow. I called my brother's @reliancejio line on whatsapp & the call dropped 10times in 5 minutes.

  • jaypadia08
    Jay Padia (@jaypadia08) reported

    Everyone don't do the recharge for their fibre service for more than a month as if you do it for the annual or semi annual package they will not provide you the good services. @JioCare

  • KashmirInFocus
    Kashmir eServices (@KashmirInFocus) reported

    @JioCare Despite this, within days of recharge expiry, I receive repeated calls warning of suspension. More concerning, customer care representatives also contact my alternate numbers, including my spouse’s, questioning why recharges are not done.