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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 16, 5:06 AM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700032 , 700061 , 700028 , 700010 , 700094 , 700027 and 700054 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 14 hours ago
Hāora Internet 16 hours ago
Kolkata Internet 16 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Nearby cities with recent reports

Hāora

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • urstrulycinema
    dileep (@urstrulycinema) reported

    Hey @JioCare what did you think about my service

  • princesingh007_
    Prince_Singh 🇮🇳 (@princesingh007_) reported

    @JioCare team..still I have not received refund for the cancellation...after several calls to jio care no satisfactory resolution done...Pl tell that refund will be provided or not. If yes... when!?? How much much more years I have to wait for 807 rupees.... Very bad experience

  • balajiigovind
    Balajii G (@balajiigovind) reported

    @JioCare @jio_fiber after raising the query yesterday, I got mail it will fixed by 16 May 07:30 AM, but still no one are taking action. Poor Customer care service, No one are responding. @reliancejio

  • ayushgupta011
    Ayush Gupta (@ayushgupta011) reported

    @JioCare Complaint regarding excess charges for the Amazon Lite Plan on my Jio connection 1135599831. I have already purchased the Amazon add-on plan, yet additional charges are still being applied. Kindly remove these excess charges immediately, otherwise surrender my connection

  • Luvindimension
    Ravinshul (@Luvindimension) reported

    @JioCare Only when i have intervened you are saying this.. no text was received regarding this and no issue has been resolved. Kindly make sure the customer is also listened to.. whatever i am paying is for the whole month, if i get issues for 7 days will you grant any compensation?

  • Jiinsangwoo
    Jinsunwoo | base.eth | ⌘ (@Jiinsangwoo) reported

    @Ahmadx_9 @JioCare Somebody help this poor guy 🫠

  • princesingh007_
    Prince_Singh 🇮🇳 (@princesingh007_) reported

    @JioCare I don't need any voucher or service from Jio... Pl refund it to source account.

  • rahulmimani
    rahul mimani (@rahulmimani) reported

    @reliancejio @vodafone @VodafoneGroup If Airtel provides service, then you are not able to provide,you all taking same price. If you are unable to provide the service, then you have to give a refund to all.

  • Rishavchhajer
    rishabh chhajer (@Rishavchhajer) reported

    @airtelindia @Airtel_Presence what would it take to bundle all the airtel services that i am using.. everytime i do it from airtel app , its says “ something went wrong” if i call customer support ( that is a nightmare in itself) they disconnect the call saying “sir technical issue araha hai aap thodi der baad try karna” Kya chahte ho bhai? Time to switch to @reliancejio it seems.

  • Er_krishnaprata
    Krishna Pratap Singh (@Er_krishnaprata) reported

    @ViCustomerCare When you are introducing #calling bandwidth and #internet bandwidth in same band, I face lot of problems when I use internet then someone call me, My internet stucked. Plz provide same as @reliancejio