Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 4, 10:14 AM GMT+5:30.
- Internet (63%)
- Wi-fi (20%)
- Total Blackout (11%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700054 , 700032 , 700007 and 700023 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 3 hours ago |
|
|
Internet | 4 hours ago |
|
|
Internet | 2 days ago |
|
|
Internet | 2 days ago |
|
|
Internet | 4 days ago |
|
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
-
Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
-
Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
-
Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
-
Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
-
Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
-
Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
-
Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
-
Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
-
Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
-
ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
-
Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
-
Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
-
Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
-
SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
-
Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
-
Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
-
Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
-
Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
-
सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Ashish Gupta (@ashish23191) reported@JioCare Why does the recharge expires in the middle of the day? If I am traveling my recharge pack got expired I am not able to make the call in emergency. No one is giving their phone. Kindly expire the recharge at 12 am of the day not in middle of the day
-
Himakar Devadiga (@Himakar21) reported@JioCare Something is seriously wrong with Jio Airfiber installation requests, When requested no one will reach out, if by mistake if they do, they will say device is out of stock, and if urgently required then need to pay more for the service. No one is following up on request.
-
KK (@KISH_DBA) reported@JioCare Stop replying in copy paste way. Area has been mentioned. Most of users here facing same problems. Send your team to check reality on grounds. @reliancejio #Jio #Jio5G
-
Veeranna Babu (@VeerannaBabu) reported@JioCare @jiocare Wat is the use of sending DMs? The Jio team repeatedly says "pay the bill to remove suspension," but you never resolve the actual outage caused by your own faulty line breakage. (1/2)
-
Ravindra vyas (@ravispeaktruth) reported@JioCare Could you please check as I already call to customer care for close my jio fiber connection but still they send me monthly bill for jio. Request you to close this connection and remove this bill which I do not use.
-
Dr. But not the Doctor (@SeenuMohapatra) reported@reliancejio @JioCare your service and customer care team are garbage. network issues persists since a week but no improvement is seen. You marked my issue in my jio app as resolved however the issue is still pending. No stable internet connection and I am tired of complaining
-
vai@jpr (@jpr_vai) reported@JioCare already sent on email all details. Without resolving issue, got email from your side that issue has been solved. What one can expect from @jio_fiber ?
-
Anil Taparia 🇮🇳 (@iamaniltaparia) reported@JioCare my request id is SR00003CYFZH. I have raised a complaint regarding no internet on jio fiber since 3 days and the application is still showing “assigning an engineer”. So when will the engineer will come as I we can’t talk to customer care agents on the toll free number
-
Indian_BoomRang🇮🇳 (@hemmu25) reported@reliancejio Pathetic service... last once week every day wifi connection lost in vile parle east....
-
Priyansu Mishra (@realPriyansu21) reported@JioCare My issue is still not resolved andits day 3 !