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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Sep 11, 7:52 PM GMT+5:30.
  • 69% Internet (69%)
  • 19% Wi-fi (19%)
  • 6% Phone (6%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700071 , 700026 , 700061 , 700094 , 700063 and 700006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Phone 1 day ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Wi-fi 3 days ago

Nearby cities with recent reports

Hāora

1 recent signals

5 days ago
Hāora

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @iamarnabray @reliancejio @JioCare The worst ever

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @JioCare My address is BIHAR DIST-KATIHAR PS POTHIA PIN-854114 LANDMARK NEAR JIO TOWER BUT NO PROBLEM SOLVED 7 MONTH PROBLEM ALL JIO EMPLOYEE JPM FSE RETAILER DISTRIBUTOR NO SOLVED THEY ARE ONE SATISFIED 1 MONTH PROBLEM SOLVED BUT NO RESPONSE LAST OPTION I COMPLAINT FILE ON X TODAY

  • ARIF2204
    ARIF MOHD (@ARIF2204) reported

    @JioCare No solution provided till now!! @JIOAIRFIBERIN

  • Ahmadsuhaib99
    صہیب احمداعظمی (@Ahmadsuhaib99) reported

    Extremely frustrated with @reliancejio @JioCare. My #JioFiber wifi is frequently disconnecting nowadays, making it impossible to work. To make it worse, there is zero response from the customer service team and I can't seem to reach them at all. Please fix this @JIOAIRFIBERIN

  • kaushish1975
    Proud Indian $K🇮🇳 (@kaushish1975) reported

    @tanyachawla31 @JioCare You will get such messages only but NO SOLUTION

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.

  • Dilipbaashha
    Dilipbaashha (@Dilipbaashha) reported

    @JioCare @anshuraj08 What is the use of seeing the service request u people don't take any action to solve the issue

  • bhavin_09
    🎯Bh@v!n🎯 (@bhavin_09) reported

    @JioCare @JioCare again same issue this time. Slowness of speed

  • VijayShukl70154
    Vijay Shukla (@VijayShukl70154) reported

    @tanyachawla31 @reliancejio @tanyachawla31 Don't gobfor jio broadband internet even if given for free. Not even a week ago my airfiber connection was down for 4 days and there is no way on earth to reach customer care. All you will get is AI bot response on call chat and emails.

  • iamfaizrazi
    faiz Razi (@iamfaizrazi) reported

    🚨 SCAM ALERT @reliancejio - Paid ₹2200 for Jio AirFiber, but your team not installed & cancelled that request.all details sent in DM. It’s been over a month with no refund. Customer care is just an endless IVR with no human to address the issue. frustrating and unacceptable!

  • VIJAYANT_RANA
    Vikram Vijayant Rana (@VIJAYANT_RANA) reported

    @JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix