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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 8, 2:02 AM GMT+5:30.
  • 81% Internet (81%)
  • 7% Wi-fi (7%)
  • 5% E-mail (5%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700094 , 700061 , 700050 , 700006 and 700071 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 5 hours ago
Kolkata Total Blackout 8 hours ago
Kolkata Internet 16 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • moteeullahazmi
    Moteeullah Azmi (@moteeullahazmi) reported

    Jio 5G has been terrible for the past few days. • Unstable network • Very slow internet speeds • Frequent call drops I've already tried reaching out, but the issue remains unresolved. Is anyone else facing the same problem? @JioCare Please address this urgently.

  • NitinJasus
    नितिन कुमार जटराणा (@NitinJasus) reported

    Still no response from @reliancejio and @JioCare regarding my issue. Silence from customer support is disappointing and reflects poorly on customer service. If there’s no update soon, I’ll be forced to move to @airtelindia Air Fiber.

  • arunverrma
    Arun Verma (@arunverrma) reported

    @JioCare Does it really take a week for you to fix it? That’s the reason people are leaving jio and moving to airtel. Pathetic service.

  • BAGHANIYA
    RBB (@BAGHANIYA) reported

    @JioCare @reliancejio 1. if there is no or slow internet issues in jiowifi then there is no way to raise a complaint. They don't have any option to register complaint via jio app and their customer care number auto cuts the call telling there is internet issue in your area.

  • mohddanish03
    Danish Ansari (@mohddanish03) reported

    Hey @JioCare @reliancejio — it's been 3 days & your network is completely dead! Even 2G isn't working properly. Paying for a service that doesn't exist is absolutely unacceptable. Fix this NOW! 📵 Ambedkar Nagar I have tweeted yesterday but no response received #JioNetworkIssue

  • VoiceofSenthil
    Senthil (@VoiceofSenthil) reported

    @JioFiber My connection has been down for 12 days. Sent 4 emails, called customer care 12+ times, and escalated to the appellate team 3 times. Not a single call from a service engineer. Completely unacceptable. Worst customer service experience ever. #JioFiber @reliancejio

  • rangarajbabu
    Rangaraj Sahu (@rangarajbabu) reported

    @JioCare Still waiting for a response to restore the service.

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡

  • AIzgreat2561
    𝐁𝐢𝐡𝐚𝐫𝐢 ANiket Ansh (@AIzgreat2561) reported

    @JioCare @reliancejio Dear Jio Support, I am facing a calling issue on my Jio number. A specific Airtel number is unable to call my number and receives an "Invalid Number" message. However, I can call that Airtel number successfully, Thank you.

  • Sharanr48236756
    Sharan Amin (@Sharanr48236756) reported

    Dear @JioCare I would like to bring to your attention that the network coverage in my area has dropped significantly over the past few weeks. I have raised this issue with the concerned authorities multiple times, but I have not received a proper response or resolution.