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Reliance Jio outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 7 outage signals in the last 24 hours around Kolkata, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 27, 11:41 PM GMT+5:30.
  • 78% Internet (78%)
  • 10% Wi-fi (10%)
  • 7% E-mail (7%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700012 , 700032 , 700010 and 700061 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Reliance Jio

Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 7 hours ago
Kolkata Wi-fi 9 hours ago
Kolkata Internet 10 hours ago
Kolkata Internet 11 hours ago
Kolkata Internet 14 hours ago
Kolkata Internet 17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • zeeshan_dale
    Zeeshan Alam (@zeeshan_dale) reported

    They are not responding me regarding the refund. Now, I'm thinking about consumer court. If they fail to provide a refund surely I will take legal action against them. @JioCare @reliancejio

  • FarhanLadakhi
    Batalik Sector (@FarhanLadakhi) reported

    @JioCare Never send anyone I'll throw it today.

  • RajanRa05092776
    Rajan Rai (@RajanRa05092776) reported

    Dear @JioHotstar @reliancejio @JioCare i m user of Jiofiber. My internet not working and i am not able to reach your costomer executive. Please arramge me a call. I will renove your hio fiber

  • ptri821
    Pravesh Tripathi (@ptri821) reported

    @JioCare My JioFiber ticket for "JF STB SERIAL MISMATCH" (Request ID: SR000036G8JN) has been stuck open since May 18, 2026. It is now 5 days past the expected resolution time with zero updates. Please escalate this backend mismatch issue immediately!

  • poetAshutoshK
    Kumar Ashutosh (@poetAshutoshK) reported

    From @JioCare to appleate, everyone ask for 10 days repeatedly & provide no solution at all. My last complaint SR000035X2TL, reised on 15 May got closed without solution. Today, i called appleate, she again was asking for 10 days. Now I am officially ending my relation with Jio.

  • rajsatya87
    satyaparkash (@rajsatya87) reported

    @JioCare Complaint raised on 29-Apr-26 while the account was active, yet no resolution was provided till 24-May-26 despite repeated follow-ups. Is it my fault that your team failed to resolve the issue on time? Account suspension later does not invalidate the original unresolved complaint

  • BharathRaghav
    bharath raghavan (@BharathRaghav) reported

    @JioCare I never seen such company , who is treating the customer this way

  • SavageAryan007
    Aryan Gupta (@SavageAryan007) reported

    @TechTurbanator @airtelindia @JioCare I'm starting to believe Jio just has the blind fanbase who keep defending them everytime and that Airtel is still the better quality network.

  • SarfarazDaredi2
    Sarfaraz Daredia (@SarfarazDaredi2) reported

    @JioCare Again yesterday called thrice but no engineer visited and again got same reply Dear Customer, With reference to Service Request number we have rescheduled an appointment with a Jio service engineer at your premises on 28-May26 between 10:00:00 - 11:00:00. But no response till yet

  • vivekit2014
    VIVEK ( मोदी का परिवार ) (@vivekit2014) reported

    @JioCare It has been almost 40 days and my JioAirFiber speed issue is STILL not resolved, despite multiple complaints and escalations. Complaint SR000036CY75 was falsely closed without resolution or my confirmation, which is completely unacceptable.