Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 13, 2:24 PM GMT+5:30.
- Internet (79%)
- E-mail (8%)
- Wi-fi (8%)
- Total Blackout (3%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700032 , 700061 , 700028 , 700054 , 700010 , 700027 and 700063 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 13 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Harsh vardhan verma (@Harshvardh73599) reported@reliancejio @JioCare My home internet has been down for 2 days and it’s been over 24 hours since I registered a complaint — still no technician visit or update. Request ID: SR000035QG5B Please resolve this urgently. This delay is really affecting my work.
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Mission aditya (@MissionAditya) reportedAirtel Fibre down since 1 PM. It’s 9:50 PM now & still no internet. Customer support says maybe by 2 AM. Recharge 1 day late ho toh service band, but when Airtel stays down for hours, who compensates users? @airtelindia @Airtel_Presence #Panamá — Posting using @reliancejio Data
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Tinku singh (@tinku506) reported@JioCare @reliancejio so I would like to know why the service is suddenly unavailable. I am demanding a complete restoration of the network and a proper resolution immediately. 2/2
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Jitendra (@jmish89) reported@JIOAIRFIBERIN @JioCare While calling to 1800-896-9999, There is an automated message saying that we are facing network congestion at your area and resolving the issue soon..this message is from last many weeks and there is no other way to contact to jio airfiber.
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Lucky Sinha (@Luckyk19Raj) reported@JioCare They are also advising me to port my number to Airtel. If this issue is not resolved soon, I may also be forced to port my connection to another network provider.
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E sala cup namdu - 2 (@chandan_gowda22) reported@JioCare How do I get a hold of your customer service? Why is everything ai garbage. We don’t have any internet from two days and your useless app is just slop ai. Shameless wanks
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Dr.D.Siddaramu (@sanjana030709) reported@JioCare Nobody to solve the issue, when can the issue be fixed? Or do i need to permanently remove jio and look for other operator. Not good service from jio
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Sahil Kataria (@sahil_kataria) reported@JioCare @airtelindia my number that was ported from Airtel to Jio has been deactivated, and now none of you are able to help me. Airtel is not able to see my number and Jio is not able to activate my number. I stay in UAE and cannot visit India. Please help.
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chandan Kumar (@chandan33794672) reported@JioCare @JioCare @reliancejio stop this kind **** system generated replies. Just let me know about future dates. Since last one week I am getting this reply. What is the future date. Why this kind of **** service is being given to cust after taking advance payment. Requesting for refund
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Farhan Seemab (@seemab_far39313) reported@jiocare @reliancejio Again internet is getting slower, previous time, I made a complaint on twitter, it got fine, again internet is getting slower, disgusting, worst experience by jio,