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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 2, 6:41 PM GMT+5:30.
  • 79% Internet (79%)
  • 8% Wi-fi (8%)
  • 7% E-mail (7%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700054 , 700032 , 700028 , 700094 and 700012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 1 hour ago
Kolkata Wi-fi 8 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare Already in touch with DM. No resolution till

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Julian_decodes
    Julian Zayd (@Julian_decodes) reported

    @JioCare @reliancejio Extremely disappointed with the service. Since yesterday, I’ve had no 5G connectivity, and 4G is barely working. It was completely down from 6 PM to 10 PM yesterday and is still unusable today. My work is suffering as I can't even load basic pages. Please resolve this urgently!

  • SunnyKinger
    𝚂𝚞𝚗𝚗𝚢 𝙺𝚒𝚗𝚐𝚎𝚛 (@SunnyKinger) reported

    @Yatharth_Sharma @JioCare It’s down on my end as well. I spoke with customer care, and they confirmed it’s an outage that should be resolved within the next two hours.

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    @JioCare Booked new Jio number (TN circle, Code: C632162519). Will SIM be delivered & activated at home, or should I visit store? Prefer doorstep due to heatwave. Please confirm. Direct message not working

  • mehetab34106
    Mehetab Sk (@mehetab34106) reported

    @JioCare @reliancejio My concern is NOT about recharging. I am reporting a NO NETWORK issue in my area. There is zero signal here, and we need a new tower/network setup. Please look into this network coverage issue rather than checking my plan status.

  • KunalSi8062146
    Kunal Singh (@KunalSi8062146) reported

    Jio team please check network issue net and calling esu hai @reliancejio @JioCare

  • Jiodosomething
    Nothing (@Jiodosomething) reported

    @JioCare it's been almost a week engineer keep calling backend team they kept saying it will take 24hour bro just take your stupid wifi we have another company too

  • 0_codezero60027
    Ashish Chavan (@0_codezero60027) reported

    Hi @JioCare, I’m unable to pay my Jio Fiber bill because I don’t have access to the registered mobile number. It seems login is mandatory even to make a payment. How can I pay and reactivate my connection without OTP access? Please help.

  • anilkumar3auc
    anil kumar (@anilkumar3auc) reported

    @JioCare @reliancejio Hey why you are cheating customers and the same thing was doing by your service person as well. Without my consent how this request SR00002KTUHK has closed. As service person didn’t even done anything and said false information as well &with out OTP closed

  • ShivaMK_1
    Shiva (@ShivaMK_1) reported

    Hello @JioCare , Jio tv is down since last hour saying "Something went wrong".

  • suvendu3
    Suvendu Swain (@suvendu3) reported

    @reliancejio I have been facing the issue in STB from last 4 days and its still not been resolved. 0661-3556679. Please refund and disconnect.