Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 15, 1:36 PM GMT+5:30.
- Internet (83%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700006 , 700071 , 700108 and 700061 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 4 hours ago |
|
Kolkata
|
Internet | 17 hours ago |
|
Kolkata
|
Internet | 21 hours ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anushri Pawar (@Anushri_Pawar) reportedHello @JioCare if you cannot provide service, atleast cancel it or else I will have to write an email to the consumer forum. You took money and then your team says, the device cannot be installed in your area. Wow🙏
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Narutoo (@Sanket200x) reported@Airtel_Presence @airtelindia Internet never works it is always in maintenance 6-7 times a month how can some work with this airtel never take responsibility looting people’s money take u ****** router from my house and refund my money @JioCare connect me for wifi installation
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Natasha (@herethegay) reportedFurther, there is no option to register a complaint via any app, website, or IVR number with Jio @reliancejio @JioCare against connection not being fulfilled or salesperson not responding. Are you only here to collect money & run off? What kind of fraud business are you running?
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Vishwas Agrawal (@VraisedtoA) reported@JioCare The issue remains after doing all of that. Can you please send someone to have a look? Or should I go for Airtel?
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Vijay Khariwal (@vijaykhariwal) reported@JioCare @reliancejio @TRAI Been more than 13 days passed still no proper response from the team We are still facing an internet issue.
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v!veķ (@vivek_kumar0621) reported@JioCare I have booked for jio airfiber, after taking payment and not getting any support from jio team. Worst support service, not able to connect with jio care help line. It is not 24*7 service, it provide worst support service
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Kunal Ashara (@kunal5535) reportedReally frustrated with customer service of @reliancejio @JioCare. I changed my jio fiber plan a week ago. A new jio set top box was to be installed 4-5 days ago. Since then i get a appointment confirmation and nobody shows up at the time. Have been complaining since last 5 days.
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Naresh V (@NareshBingo) reported@JioCare Is there a phone number to connect to support Neither chat leads to a human nor the app gives information in easy to understand language or layout Please remove the concept of standard questions and answers in the chat interface which is most pathetic in today's times...
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Shubhchintak (@JyotiChandraMi2) reported@reliancejio @JioCare My one of sim is deactivated and not showing. I have tried to connect you on toll-free but your chatbot is the worst. I need to activate that SIM since I have contacts and WhatsApp access with that number.
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harsha shivu (@harshashivu) reported@JioCare This is the same comment i'm hearing from past 2 months. No calls, or rather no response when i call the customer care number. Such a fake and fraud company