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Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700026 , 700032 , 700094 , 700028 and 700012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Wi-fi 2 hours ago
Kolkata Internet 12 hours ago
Kolkata Internet 13 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time

  • Subhaji_9504
    Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal

    @reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Ervikram44Kumar
    Kashyapvikram.in(घर पर रहो,सुरक्षित रहो) Covid-19 (@Ervikram44Kumar) reported from Girīdīh, Jharkhand

    @reliancejio @JioCare HI Team, Need broadband connection could you please help me out.

  • arjunsah1996
    Arjun Kumar Sah (@arjunsah1996) reported from Guwahati, Assam

    @JioCare Thanks for your reply. But, my question was unanswered. Is there by any chance you guys can let me know a time frame or help with connecting concerned person. The connection already exist in nearby location.

  • iamsk78
    Sk (@iamsk78) reported from Andhera Chauki, Bihar

    My jio fiber has been installed recently but many issues are coming and i am not able to complain on the given no . Issues are-: 1. Wifi is getting disconnected automatically 2. jio voice is not working.@JioCare @reliancejio

  • drpritamchandak
    Dr.Pritam chandak (@drpritamchandak) reported from Nāgpur, Maharashtra

    Finally decided to give @reliancejio a try for 3 months..After Pathetic service experience porting out of @Idea ..Hope the @reliancejio lives upto the expectations..

  • im_rahul24
    Rahul Tiwari (@im_rahul24) reported from Tensuwat, Uttar Pradesh

    @JioCare Dear team I'm facing the net problem while watching online videos downloading and deta browsing. And I'm facing the problem from 2 months and not resolved yet. Your pack charges are very expensive and you provide me the shitty network

  • pwn081
    Pawan kumar (@pwn081) reported from Daurāla, Uttar Pradesh

    @whosaurabhrai @JioCare Same problem here

  • pksharmacsc
    PRADEEP KUMAR SHARMA (@pksharmacsc) reported from Phulpur, Uttar Pradesh

    Slow net service by jio .Day by day the internet speed is decreasing and i feet it as 2G network so please solve my problem .@reliancejio #jio #internetspeed @JioCare #poornetwork

  • driti_ghosh
    Driti Ghosh (@driti_ghosh) reported from Mumbai Suburban, Maharashtra

    Complaint no 0023143050 dt:15 aug still not attended to.Why make the customer beg to get his own money back @JioCare ? Pathetic service by @JioMart . I would rather choose @amazonIN which gives me refund within 5mins.

  • abhaybharti1993
    abhay kumar bharti (@abhaybharti1993) reported from Narkatiāganj, Bihar

    @JioCare please solve my issue of net speed and calling problem

  • SahilSawant
    Sahil Sawant (@SahilSawant) reported from Mumbai Suburban, Maharashtra

    @JioCare Been complaining since July about faulty #JioFiber connection. More than half of my monthly gold subscription got wasted, now it’s asking me to recharge to even make a complaint. How about you fix my internet first and then make me recharge my account?