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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 22, 9:01 PM GMT+5:30.
  • 55% Internet (55%)
  • 26% Wi-fi (26%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700032 , 700026 , 700006 and 700054 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 10 hours ago
Kolkata Total Blackout 19 hours ago
Kolkata Wi-fi 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • gold_anupam
    anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • jazzaman3
    Aman Jaiswal (@jazzaman3) reported from Pānchuria, West Bengal

    Hi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • amitbansal2209
    Amit Bansal (@amitbansal2209) reported

    @reliancejio @jio_fiber requested for a disconnection on 6th July and there is still no update from your team. Had exchanged couple of emails, talked to your customer care 3 times. New connection in 1 day, but turning a deaf ears for disconnection request.

  • prasuk75
    Pra_dukh (@prasuk75) reported

    @JioCare How did you try to contact me? I didn't get any call. I have shared both my numbers on dm. It is very strange as I get tons of calls everyday for your Jio promotion but not a single call for resolution of issue.

  • Singla16Neeraj
    Neeraj Singla (@Singla16Neeraj) reported

    @JioCare @reliancejio Internet down since evening. Fiber customer paying 1899 + GSt each month. How I am supposed to work from home. This need immediate fix. Please resolve it immediately

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Sweety, thank you for the update. I know from last 2+ months refund is in process but that process has never ended to give chance to the next step of transfer refund. Sadly it everytime it bounce out from the refund processing. It's sad & depressing never ending fail cycle.

  • Shubham23993
    Shubham jain (@Shubham23993) reported

    @JioCare There is no proper 5g connection available facing problem connecting 5g indore house & busines work places। Business adress, near jain mandir circle shop no.5 Dalot teh. - dalot DIST - pratapgarh rajsthan 8890806002 Home adress, raipur DIST - pratapgarh rajsthan

  • InsiderGlobal_N
    Sipun Kumar Samal (@InsiderGlobal_N) reported

    @JioCare It's been 3 days since the Jio 5G tower was installed in our area, but 5G service is still not activated. We urgently need Jio 5G. We're frustrated spending extra on data add-ons, and even after recharging ₹349, we still can't use unlimited 5G. Please activate it ASAP.

  • NabiulNur
    Nur Nabiul Islam Mondal (@NabiulNur) reported

    @JioCare Facing persistent network issues in Baghdokra (Dhubri, Assam) & Phersabari (Cooch Behar, WB) border area. Calls frequently fail/drop and mobile data is extremely slow or unavailable. Kindly investigate and restore services ASAP. @reliancejio #JioNetwork @_MukeshAmbani

  • 1_skywalker001
    Skywalker (@1_skywalker001) reported

    Mukesh Ambani return my money. Student se paisa kha gya bina network ka.@reliancejio @JioCare @TRAI ka jo b Corrupt Inshan lead kr rha hai... May you get harshest punishment from god.

  • AmitKumar877
    Amit Kumar Gupta (@AmitKumar877) reported

    @reliancejio @JioCare What kind of #customerService is #Jio providing when even an #invoice for the payment made is not available? Payment is accepted, but no receipt can be provided? The app download option is not working & customer service can't provide?Account No.310677100976

  • JaikumarMBA
    Jai (@JaikumarMBA) reported

    @reliancejio worst customer care they took my 899/- recharge for 2 mobile numbers and not giving back multiple mails and chasers with customer care at last mnp to other network who value their customers