Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 15, 12:01 AM GMT+5:30.
- Internet (83%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700006 , 700071 , 700108 and 700061 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 9 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sumiran Komarraju (@SumiranKV) reported@JioCare Looks like customer service is being treated as an afterthought. I reported a service disruption on 13 June the engineer visit scheduled for the evening of 17 June a delay of four days. Since I will be unable to use the service for a significant portion of my 30-day subscription due to this delay will you compensate by extending my plan with equivalent additional service days? Customers should not have to bear the cost of delays caused by inadequate service response. @reliancejio
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Vyshak Chandrashekar (@cvyshu) reportedThe outage is directly impacting my work-from-home responsibilities. I am not seeking another ticket. I am requesting: 1. An immediate callback on this matter 2. Priority escalation of SR000038F7EH 3. An earlier resolution if possible Please assist urgently. @JioCare
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ganesh andhale (@ganeshandhale01) reported@JioCare Despite multiple follow-ups and escalations, I have only received generic responses with no concrete resolution. Kindly provide a confirmed installation date and timeline immediately. If the installation cannot be completed promptly, please advise on the cancellation & refund(2/2
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Tajeshwar Singh (@thekidtanish) reported@JioCare Please look into matter as there's no 5G services at given coordinates: 32.5363881, 75.2420421 Poor indoor coverages, slow speeds, no strong network infrastructure 👎
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disturbed citizen (@inamwani09) reported@JioCare I don’t follow this at all, issue is from last 6 months at this point of time i need an ETA from you guys
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jabid khan 🌹 جآبد خان🌹 (@jabidkh73188303) reported@JioCare @reliancejio I am writing to express my severe dissatisfaction regarding the complete lack of network connectivity in my village for the past month. Despite multiple attempts to resolve this, there has been no calling or data service, causing significant disruption
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Ajay Nagotha (@Ajay_Nagotha) reported@JioCare Extremely disappointed with Jio AirFiber. As a 100 Mbps subscriber, I'm getting only 10–20 Mbps every day for the last 10–12 days. Daily complaints get the same response: "outage" and a new timeline, but no actual fix. Paying for 100 Mbps regularly.
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karun nair (@karunnair422987) reported@JioCare Taking this much time merely to identify the issue is completely unacceptable. The network has been down for two days, causing significant inconvenience. If your team faced a similar outage for two days, would you consider that acceptable?
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Md Imtiyaz (@Emtiyaz31377199) reportedHey @JioCare Wht about our area no network no Internet specialy @JioCare How many times we talk about but still is same Why @JioCare Hiranpur (pin 816104 )
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Afzal 🇮🇳 (@DilipKu74651569) reported@JioCare What’s going on with Jio AirFiber? It’s been 3 HOURS with no internet and the modem is just blinking red like a joke. Absolutely pathetic service. I have office work tomorrow (WFH) and you guys can’t even provide basic stability.