Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 12, 8:50 PM GMT+5:30.
- Internet (84%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700006 , 700071 , 700050 and 700108 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 21 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vatsal (@vatsal_3900) reported@JioCare @OfficialJioTV Why Formula one content is not available nor loading in your jiotv app. Please fix this.
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SHUBHANGII Singh (@SHUBHANGII57615) reported@JioCare I have requested for juo fibre connection termination on 09 jun and spoke to customer care as well still i cant believe a new bill has been generated for 11 Jun to 10 Jul 26 period scamming people @JioCare …i have jio postpaid connection and such response making me reconsider
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Sainath (@megharajsai) reportedDear JioFiber Team, I am extremely disappointed with the service. My JioFiber internet connection has been disconnected twice within a single month due to unknown reasons. This is causing major inconvenience and affecting my work. @JioCare
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Optimistic Ever (@optimistic_ever) reported@JioCare It was working yesterday, today some problem has occurred and in livetv+ app only one channel is there which is DD Madhya Pradesh- help.
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Shivanand R Chand (@chand_shivanand) reported@JioCare Service provider is not serving properly at Vashi ( Sector - 29 ) , Vashi . After making so many requests they are no resolving the issue
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Satya Prakash (@Satya_Prakash07) reportedI've had a terrible experience relocating my @jio_fiber connection. Called customer care, exchanged mail but all in vain. I feel it's fine to get done with it and look for some better alternative altogether. Just that it stays documented, terrible experience @JioCare @reliancejio
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🅶🆄🆁🆄 🆁🆂 (@GuruRS6) reportedservice request number SR0000382R93 3 months se problem h rha hai multiple time complaint also today i am suffering while using data showing 2 bar 5g network but no internet work @JioCare @reliancejio team said that in my area problem solved permanently but i don't get solution
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Sreeraj Arasa (@SreerajArasa) reportedThere has nvr been a worst streaming service than @ZEE5India My main num was tied to @reliancejio airfiber,which gives sme shi*ty basic access 2 zee5.Neither zee5 nor Jio allows upgrade.Used my secondary num to get their premium 1399 plan. Now I am not allowed upgrade 2 Fifa plan
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nick (@Nick_N_Shah) reported@JioCare Dipesh Can you pls help by UPDATING SR0000385M5P. MY JIOFIBER TERMINATED so CAN'T SEE ANY SR. So can't add/update in SR, IFSC code which you can get it from my DM. It's humble request can you pls update SR and connect with me. It will avoid more DELAY in #JIOREFUND
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Altamash (@mash3254) reported@JioCare @reliancejio since I need a reliable internet service. @airtelindia Please arrange for the router and any Airtel equipment to be collected and close my account without further delay.