Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 5, 5:33 PM GMT+5:30.
- Internet (67%)
- Wi-fi (21%)
- Phone (7%)
- Total Blackout (4%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700028 , 700061 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 9 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Shah (@AmanSha72844101) reportedHi @JioCare @reliancejio, I need urgent help with my broken internet connection. It's been over a month with zero resolution. 🔴 My Jio internet completely stops working every time there's a power cut in my area — and power cuts are frequent here, so I lose internet constantly. 🔴 I've raised multiple complaints with Jio customer care, but there's been NO improvement at all. 🔴 First I was told it'll be fixed by 2 July, then pushed to 5 July, and now I'm being told it'll take 3 MONTHS?! That means the recharge I just did is basically useless if I can't even use the service. 🔴 We have 4 Jio users in our house — none of our connections work properly, and one of them has NO network at all. What's the point of paying for a 5G plan when I can't even use basic internet? Please fix this on priority. This is unacceptable for a paying customer. #JioDown #JioNetworkIssue #ReplyJio
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Ankit Sharma (@ankitrock0211) reported@Airtel very bad network will go back to @JioCare
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pankaj (@pankmech) reportedComplete blackout from @JioCare @reliancejio! Relocation request raised, services shut down, but zero communication. There is absolutely NO WAY to reach a real customer executive. Just automated loops and fake promises. Worst relocation experience ever. #JioFiber
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News Man SyRa (@NewsManSyRa) reported@JioCare @jio_fiber No delay from your end? My internet was down from 3rd July to 6th July—that's 3 days without service. If this isn't a delay, what exactly is your definition of 'on-time service'? Customers pay on time. Why doesn't JioFiber deliver service on time? And who asked for a rent rebate?
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prateek shukla (@prateekshu65028) reported@JioCare @jio_fiber Pathetic service. I've been facing internet connectivity issues for the last few months on my registered number 9136091088. Despite repeated complaints, there's still no proper resolution. Kindly confirm if this can be fixed permanently.
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anoop patel (@iamanooppatel) reported@JioCare You keep using the same template response every time. Please stop giving generic replies and tell me the actual expected resolution date. Exactly when will my JioFiber service be restored?
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Shikha Srivastava (@angelshikh) reported@JioCare @reliancejio such a pathetic service. I have ordered a new sim using self kyc service from My jio app. The sim was ordered on July 3, 2026, Friday at 11:20 Am. It was supposed to be delivered between 24 and 48 hours. But I have received the product even after 48 hours.
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Amit (@amitgo) reported@JioCare You've unilaterally reserved the right to NOT provide services for 4 consecutive days without any penalties/compensation. After every stupid interaction that I have with you, you ask me for a feedback which you don't even read for sure. How are you so incompetent? @reliancejio
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Dimple Bhansali (@dimplebhansali) reported@JioCare pathetic service. Raised complaint on 3rd July. Engineer didn’t visit but gave reason stating extreme weather conditions to reach my place. Now service request is on hold since then. Engineer didn’t bother to call once. He gave false reason to not work. It’s been 4 days
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Niraj Gupta (@NirajGu16674268) reported@JioCare It has been over two days, and there has been no meaningful update on my refund. This delay is unacceptable. Kindly provide the exact status and a definite timeline for my full refund. If there is any issue, communicate it clearly instead of keeping the matter pending.@JioCare