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Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700026 , 700032 , 700094 , 700009 and 700027 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Reliance Jio

Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 37 minutes ago
Kolkata Internet 24 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • hiranmoy76
    Hiranmoy Roy (@hiranmoy76) reported from Kolkata, West Bengal

    @reliancejio @JioCare I am facing tremendous network issues with your Jio network in my place which is quite annoying. I ported from airtel to jio but jio if like this what to do?yr technical team can't solve the technical issues.Shal we quit frm jio?38mbrs

  • probuddha
    Probuddha (@probuddha) reported from Kolkata, West Bengal

    @VodafoneIN I'd like to port my number to your network (prepaid) from @JioCare Is there a way I could get this done without visiting your store during this pandemic?

  • ChikiSunil
    Sunil Sharma (@ChikiSunil) reported from Hatiara, West Bengal

    Jio network sucks.. This is the worst network in our Area,Signal strength is very low cant even open youtube page, Google, Facebook.I did complaint many times but no improvement. now will change the service provider @reliancejio @JioCare

  • amriitmanthan
    Amritanshu singh (@amriitmanthan) reported from Hāora, West Bengal

    @JioCare I am facing disconnection issues when I am calling anyone. Pls fix the same asap

  • abhay5jain
    Abhay Jain (@abhay5jain) reported from Hāora, West Bengal

    @JioCare @reliancejio very poor service of jio fiber

  • AB_TheGangulian
    Arpan Banerjee (@AB_TheGangulian) reported from Kolkata, West Bengal

    @JioCare @reliancejio @fiber_jio Such pathetic service u people have. Never go for Jio Fiber it sucks

  • Ajiboogarib
    Anup Kumar Singh (@Ajiboogarib) reported from Kolkata, West Bengal

    @JioCare Where is your help? What have you done for my request? I want an update now.. For how many more months you are going to fool around?

  • ePandu
    Rajesh (@ePandu) reported from Dam Dam, West Bengal

    @JioCare the Jio STB is throwing an error saying it is not connected to a Jio Wi-Fi network when that’s not the case. Not able to redeem my other premium OTT subscriptions as well

  • deepkhemka
    Deep Khemka (@deepkhemka) reported from Kolkata, West Bengal

    @JioCare hi my number 7439591843 I am unable to make or recieve any voice call though data working ok.. Please help Asap

  • rupak9239
    Rupak Sinha (@rupak9239) reported from Pānchuria, West Bengal

    @reliancejio i want to know about ur jio postpaid plus plan.but I can't talk with u. Can u call me back to help me about it.??

  • Ajiboogarib
    Anup Kumar Singh (@Ajiboogarib) reported from Kolkata, West Bengal

    @JioCare I need an urgent help with JioFibre. My request is pending for now almost a month. Can someone please reach out to me asap?

  • RiteshMundra6
    Ritesh Mundra (@RiteshMundra6) reported from Kolkata, West Bengal

    Dear Team @reliancejio @vodafone After getting extraordinary service from Vodafone ( Worst service ) I have decided to shift to Jio, everything was smooth the port process and all, after inserting new sim of jio today I am not able to receive any call from Vodafone operators.

  • raphael2k2000
    Shekhar Biswas (@raphael2k2000) reported from Kolkata, West Bengal

    @JioCare My issue got resolved. Thanks

  • JeetdotO
    JEET (@JeetdotO) reported from Kolkata, West Bengal

    @JioCare Please improve the picture quality of jio set top box for 4k tv.. The resolution is too poor.

  • RamPal55696273
    Ram Pal (@RamPal55696273) reported from Hāora, West Bengal

    @JioCare @reliancejio my Jio number 701544974. On this number internet speed is very slow . please increase the speed

  • JeetdotO
    JEET (@JeetdotO) reported from Kolkata, West Bengal

    @JioCare Why you guys are not replying through DM? Please improve the picture quality of your set top box. The resolution is low and hazy

  • paulgopuram
    gppaul (@paulgopuram) reported from Kolkata, West Bengal

    @Vassu_sharma08 @reliancejio @JioCare I have three connections. Horrible service. Jio captured the market. But the service is pathetic. I will migrate to better service providers.

  • shivcksingh
    Shivchandra Singh (@shivcksingh) reported from Kolkata, West Bengal

    @JioCare @reliancejio @TRAI My No 7003795426 is so slow within 2 days , we are unable to open any site so Kindly do urgently, because we are do work for home for urgent work

  • SniperdmYT
    SniperdmYT 🇮🇳🇬🇧🇺🇸 (@SniperdmYT) reported from Kolkata, West Bengal

    @reliancejio @JioCareers I don’t know why your internet speed goes down every single day !! It should be constant !! Till 5.28 Mbps (Max) & 3.98 Mbps (Min) .... this is why I am unable to upload my YouTube Videos !!! This should be Resolved ASAP.

  • twit_darpan
    Darpan Barik (@twit_darpan) reported from Kolkata, West Bengal

    When i told him that you cud have suggested the same before then i would have never bought the new sim (7439719058), he replied, "thats none of my business". This is how your executives behave with customers? Do you business like this arent you? @JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mrityunjay522
    Chowkidar Mrityunjay Singh⏺️ (@mrityunjay522) reported from Rājendranagar, Telangana

    Most furious service provided by @reliancejio . More than 15 complaints one year continuous follow ups @JioCare provided me the ETR for network resolution was 14 april. Now they are not responsible. Why @DoT_India is not talking any action against them. #Jio #mukeshambani

  • aashish2210
    Aashish Sharma (@aashish2210) reported from Jaipur, Rajasthan

    Need to have a re-assessment of the customer service process flow at Jio e-mitras. Why the customer needs to spend over 30 mins just to buy a JioFi battery. @reliancejio

  • raviptel127
    ravi patel (@raviptel127) reported from Anand, Gujarat

    @RominaManoj @jio @JioCare I m facing from 1 month and there are no solution for that....better you port.....I already got port number now...!!! #jiohustle #jiogone #byebyejio

  • njoyashu
    Ashutosh (@njoyashu) reported from Rājendranagar, Telangana

    @JioCare have requested for portability in JIO postpaid but my request got denied from my previous Operator, although I paid 99+249 and still waiting for refund. It's been 2 month ,not a single customer representative able to help me

  • veerite
    Dr. Rajendra Shinde (@veerite) reported from Hadapsar, Maharashtra

    @AmazonHelp @amazonIN @amazon @AurKyaa Being Ben pl help like you helped me in my @JioCare, Amazon execs have been cheating since Nov 2018,repeated calls, threatened opting out Amazon but Aditya (App), Sanket, Manikandan (Prime)never called back as promised, company cheater

  • abhishek
    Abhishek Bhatnagar (@abhishek) reported from New Delhi, Delhi

    These days my @Airtel_Presence network in Delhi is so shitty that in order to access Internet even for browsing I need to use my @reliancejio number to create a hot-spot for the same. Dear @airtelindia dont even think of offering help with your automated replies.

  • Manishkant29
    Chowkidaar M.K.Sharma (@Manishkant29) reported from Delhi, Delhi

    @JioCare @reliancejio The worst internet connection i can have is #Jio ,the speed is less than 10kbps,i Tweeted and DM you Several times but you People just sit in AC rooms and see tweets on PC..and never do anything....You must consider it that speed is 2G in 👇👇

  • SauravChing
    Saurav Singh Gautam (@SauravChing) reported from Ballia, Uttar Pradesh

    @JioCare @reliancejio it's been like past 3 months and I am still facing issues with my internet speed and u guys are not looking into it which is literally shameful for a service provider like u...

  • smtbdn
    Chowkidar Soumit (@smtbdn) reported from Barddhamān, West Bengal

    @reliancejio @JioCare please fix network service most 3rd class network service is @reliancejio

  • veerite
    Dr. Rajendra Shinde (@veerite) reported from Hadapsar, Maharashtra

    @AurKyaa @AmazonHelp @amazonIN @amazon @JioCare Not at all Ms Ben, suddenly Prime app on my @PanasonicInNews (never took any step 6 months follow up waste) @Panasonic_MEA (at least replied but of no use) @PanasonicUSA (on FB page too no action) Panasonic Smart TV disappeared & cant access Prime, sub amt wasted, want Firestick