Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 24, 1:05 AM GMT+5:30.
- Internet (75%)
- Wi-fi (9%)
- E-mail (6%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700032 , 700026 , 700010 and 700094 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 19 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Phone | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Singh (@piyushsingh301) reported@JioCare Looks like @JioCare is not at all interested in retaining the existing customer.
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Rahul Jadaun (@deshjadaun94) reported@JioCare , please note that in my area Village: Chandpura , Sarmathura , dholpur , Rajasthan .. PIN code:328026 there are very poor network although 1 km far we have tower. Me and my all society planing to port sim in different network. Pls look into this.
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Birendra (@birendra_11) reported@JioCare I have decided not to continue with Jio Fiber connection and it's evident that your team is incapable of providing quality service in my area. Kindly cancel my order and refund the amount I paid.
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Dr sulochana bisnoi (@sbja29) reportedDear @JioFiber @reliancejio what exactly are we paying for?Wi-Fi so bad that WhatsApp messages don’t load, Telegram hangs forever, and even Notability on my iPad is stuck syncing since last night. Constant buffering, packet loss, & unstable connection.Tried restarting everything.
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Birendra (@birendra_11) reported@JioCare Every morning I get a message about different technician being assigned, and soon after that, he stops responding. If this is the way you treat your new connection customers, then how can I trust with any other complaints post getting connection.
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Rakesh (@Raka_xplorer) reported@reliancejio @JioCare again it proved third class service, I want to convert my existing JIO prepaid sim to postpaid and visited MyJio store, Kankadbagh Patna and they are not issuing postpaid sim when I am showing adhar details from phone. #fraud #service
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Amit Kumar Mukhija (@akmukhija) reported@JioCare @reliancejio my jio fiber recharge successfully last Saturday 12:28 Pm but internet service not activate my SR number MR0001QTZTP7 request you to please resolve my issue asap.
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Devendra Singh Khokhar (@kumard1958) reported@JioCare useless platform never interested to resolve customer issue only trained how to cheat or misguide customers when ask for SR creation their advisor disconnect call
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Tarun Pratap🇮🇳 (@bharatkabanda01) reported@reliancejio @JioCare it looks everything jammed here in my location, can't use internet, calls and anything. It looks like there is something wrong with jio network all of sudden.
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Nithin Shetty Kuntupuni🇮🇳 (@imnitinshetty) reported@JioCare We have contacted your Mangalore office twice regarding porting our organization’s 15+ CUG postpaid connections to your network, but we have not received any response from your side till date. @reliancejio