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Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700063 , 700026 , 700032 , 700094 , 700108 and 700023 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago
Kolkata Internet 5 days ago
Kolkata Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Soumen50306973
    Soumen (@Soumen50306973) reported from Kolkata, West Bengal

    @vivbajaj @JioCare I have similar issue with jio Mart , they have also poor reputation & service like this, it's running on hype only , future seems to be like anil ambani

  • Lavkush31121100
    Lavkush Pandey(Nation First ) (@Lavkush31121100) reported from Hฤora, West Bengal

    'JIO' is doing '420' in 4g network ,after complening they doesn't taken any action. Javdekar jee pls do something. @PrakashJavdekar @JioCare

  • deepkhemka
    Deep Khemka (@deepkhemka) reported from Kolkata, West Bengal

    @reliancejio I want a new Prepaid number can u help me

  • sschakofficial
    ๐•พ๐–๐–†๐–š๐–“๐–†๐– ๐•ฎ๐–๐–†๐–๐–—๐–†๐–‡๐–”๐–—๐–™๐–ž๐Ÿ”ฐ (@sschakofficial) reported from Kolkata, West Bengal

    @JioCare I don't recharge my JIO number +91 8824059712 since December 2019. Now I want to recharge it but my friends are saying that this number is ringing and someone picked the call also. If I don't recharge it then how it is active. Kindly help me. ๐Ÿ™

  • jainswapna1
    jainswapna (@jainswapna1) reported from Kolkata, West Bengal

    @JioCare Sir Jio still not working properly in our area. Please do see. Its s request.

  • NilRc19
    Nilabhro Roy Chowdhury (@NilRc19) reported from Kolkata, West Bengal

    My jio speed is **** as hell I can't do a single work in this network. If you are not gonna do it right I am changing this **** *** network for something else @JioCare @reliancejio

  • dazler65
    Rajeev (@dazler65) reported from Kolkata, West Bengal

    @JioCare Please solve my problem

  • MKM_ind
    MKM (@MKM_ind) reported from Kolkata, West Bengal

    @JioCare @shersinghbajwas Sure take them on, only to provide them with sub standard speeds, network conjestion and lies about #jio4g network and god forbid if the person resides on the #darksideofthemoon then suggest "moving to a suitable location" instead of providing remedies.

  • abhay5jain
    Abhay Jain (@abhay5jain) reported from Hฤora, West Bengal

    @JioCare such a worst service and administration that's everytime complaints doesn't make any changes and half of the time internet is not working. A big no jio fibre Cust id 03335502157

  • deepakagrwl22
    Deepak Agarwal (@deepakagrwl22) reported from Kolkata, West Bengal

    @reliancejio @JioCare can you please help ?

  • sumit7428430990
    sumit singh (@sumit7428430990) reported from Kolkata, West Bengal

    @JioCare login into my jio application. I try to change my alternative number by calling customer care but due current situation it is not possible. I write down to the customer care this issue but they couldn't understand it. I visited one of your store near to my location two

  • RashidH09199006
    Rashid Hussain (@RashidH09199006) reported from Hฤora, West Bengal

    Since three daysom of my complai passed still JIo network isn't working at all ..@JioCare @reliancejio @JioMart_Support ..Can't even surf thing in searching ..this is the condition in this area ..

  • Saileng08071978
    Sailen ghosh (@Saileng08071978) reported from Hฤora, West Bengal

    @JioCare Purchased one jiofy battery from Konnagar Service Centre, Hooghly,WB on 21/7/20 but exhausting within 4hrs. Kindly arrange to replace by a good one.

  • SmrutiR73336856
    Smruti Ranjan Biswal (@SmrutiR73336856) reported from Pฤnchuria, West Bengal

    @JioCare SR000011Q3ZB can I get this status. I am traveling all over India, every where i am getting same issue, already I escalate that this is a sim card issue not network issue. How can you give analysis report with out proper troubleshoot? Is it solution.. really disappoint

  • SmrutiR73336856
    Smruti Ranjan Biswal (@SmrutiR73336856) reported from Pฤnchuria, West Bengal

    SR000011Q3ZB can I get this status. @reliancejio @JioCare I can't believe this type of service provided by jio. 5 months already passed away but my issue not solve. Private message not respond by @JioCare for that I come to here for post my issue.

  • RashidH09199006
    Rashid Hussain (@RashidH09199006) reported from Hฤora, West Bengal

    It's almost a week since ever day I tweet to Jio about bad network condition in my residence Alam Mistry Lane .Howrah 711101 Every they just give consolation ..we r working on it ..Due to this students r facing problem in online classes @JioCare @JioMart_Support @reliancejio

  • arijit_roy2006
    ARIJIT ROY (@arijit_roy2006) reported from Kolkata, West Bengal

    @JioCare I need to change my Jio Postpaid connection 7980111947 to prepaid please support.

  • choudharygane10
    Ganesh Choudhary (@choudharygane10) reported from Hฤora, West Bengal

    Very poor network signal no network in mobile phone Call karne per bolta hai out of the network area mobile number is +916207064558 pls help @JioCare @reliancejio @TRAI

  • sumit7428430990
    sumit singh (@sumit7428430990) reported from Kolkata, West Bengal

    @JioCare days back, they added the alternative number but not delete the previous one. Now, this is my last hope to solve my issue. If possible then call me on my number 8250705859 I will provide you all details.

  • SoumadipMukher6
    Soumadip Mukherjee (@SoumadipMukher6) reported from Hฤora, West Bengal

    @reliancejio return my money. Its almost 1month im waiting for my refund. Jio fiber is a bad product of jio. If you will not return my money I will file a case against reliance jio at consumer court

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Shahid_k31
    Shahid Khan (@Shahid_k31) reported

    @JioCare My wifi is off since last 2 days, In whose complaint i have lodged but the work is being postponed by the team. This problem is not only mine but all those who get Jio fiber connection. My WiFi itself has been off for 15 days in the last three months. #jio #help jai Hind

  • unknownguy9779
    Jasman (@unknownguy9779) reported

    @JioCare I bought a jio fiber connection after paying 1500rs on 11 Sep.12 Sep person came to install and vanished. I called him many times, didn't pick.Later I receive msg on my req connection put on hold.Talked next day to his boss got only false promises.Hopeless service of Jio

  • iGunraj
    Gunraj Singh (@iGunraj) reported

    @JioCare seriously I am fed of this jio company.... I have recharged data add on of 6gb on 9th sep and today it's showing exhausted.. I want to know where I have consumed the data ..there is no option on 198 number to raise such issue. You guys sucks. I know u won't bother at all

  • ManjrekarUttara
    uttara manjrekar (@ManjrekarUttara) reported

    @JioCare Your 15 days refund period is over. What kind of service is this? I use another existing jio fiber connection.If you are not willing to refund my money I also would like to discontinue your service.

  • RajanYadav645
    Rajan Yadav (@RajanYadav645) reported

    @airtelindia @Airtel_Presence I'm facing internet issue at my location since june.I can't make a voice call properly on internet. Plz fix at ASAP, Otherwise I will go with @reliancejio .

  • omkarj08
    Common Man (@omkarj08) reported

    @JioCare @reliancejio My mobile number is linked multiple number's. Emailed and called customer care of Jio. Very pathetic service and no proper response at all. Kindly help. Will have to raise issue. It might get used for illegal activities.

  • meethu05
    dhruv Anand (@meethu05) reported

    @reliancejio @JioCare Your services are getting at worst.. Been two weeks since payment. No fibre installation no help from your side ๐Ÿ˜ก

  • rachitav22
    Rachita Vishwakarma (@rachitav22) reported

    @reliancejio @JioCare service number SR0000162K3J , its been more than 1 month my money has not been refunded , is this how a big company like reliance works ?or you guys want to eat up the money of general public by making a fool of them ?

  • RanjitPaul11
    Ranjit Paul (@RanjitPaul11) reported

    @JioCare I complained about poor data speed several times, but, everytime I got reply that your team members are working continuously to improve. Many months have passed, still no improvement. Should I stick to Jio or move to other service provider?

  • omkarj08
    Common Man (@omkarj08) reported

    @JioCare @reliancejio Kindly help for this issue