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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 6, 6:25 PM GMT+5:30.
  • 81% Internet (81%)
  • 7% Wi-fi (7%)
  • 6% E-mail (6%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700094 , 700061 , 700050 , 700006 and 700071 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Kolkata Internet 6 hours ago
Kolkata Internet 8 hours ago
Kolkata Wi-fi 10 hours ago
Kolkata Internet 23 hours ago
Kolkata Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • sanyalnilay
    Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • sampan_singh10
    Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal

    @JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • ritabrata92
    Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal

    @airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • crashpaaji
    T J (@crashpaaji) reported

    @Hardism You simply ask the AI voice to connect support, I have done it and it works. Sure @JioCare lacks in many things but this is simply untrue that you cannot connect to human support.

  • sunilrajput8107
    Sunil Rajput (@sunilrajput8107) reported

    @JioCare Whatever it is network is slow always because there are no tower of jio

  • zapatta091
    Pankaj Kumar 🇮🇳 (@zapatta091) reported

    @reliancejio @JioCare Almost everyone knows(Jio employees and subscribers) that your ROUTER is pathetic and offers extremely poor range and speed. Good companies provide newer models with better features and you @reliancejio replace old Routers (with better range and speed) with "Throttled" Routers.

  • sinchan_dutta
    Sinchan Dutta (@sinchan_dutta) reported

    @reliancejio A huge network issue (call drop, voice break, very poor internet) is running from last 1 year in a specific location. Several times call to care, but not solved yet. Location: West Bengal, Village- Madhya Shibpur, Pin- 743372. Please check and solve this issue.

  • babaguha
    Krishna Prasad Guha (@babaguha) reported

    jio service is so worst that they are not more in mood to çustomer care. My son 's fiber connection not repaired by technician at Guwahati even after engaged on the plea of non avilability of Engineer. It remains snapped for 48 hours .@JioCare

  • viruverma4
    virendra verma (@viruverma4) reported

    @JioCare They are not working this further in My Jio app you know??!

  • Safetycomefirst
    Ganeshchhaya Enterprise (@Safetycomefirst) reported

    @reliancejio Worst experience with the new JIO Air fibre connection. Already using JIO Air Fibre and Applied for the new home, but no installation update since the last 8 Days #poorservice #jio #jioairfiber

  • abhi_sen13
    ॐ 🚩 🇮🇳 Abhi Sen 🇮🇳 🚩ॐ (@abhi_sen13) reported

    @JioCare I have contacted customer care several times, but my issue is still unresolved and I am unable to connect with support properly. look into my complaint urgently & restore my service as soon as possible. My mobile no 9123345131 Jio account no:- 310673591826

  • iambhaviksharma
    bhaavik (@iambhaviksharma) reported

    @jio_fiber @JioCare i had paid ₹2222 for new jio airfiber connection. It has four days, neither the agent is picking up phone, nor your customer care is easy to talk to. Do it at the earliest or refund my money. Order no :- NO0001DTDG34

  • vijaymehta1984
    Vijay Mehta (@vijaymehta1984) reported

    @JioCare BIG SCAM BY JIO! Jio took ₹349 payment and completed KYC for my new SIM order on 10 May 2026. Promised delivery in 2 days. Almost a month now, No SIM, no resolution, only excuses.Order ID: NO00015EB4AV Deliver the SIM. Planning to complain now on Consumer Helpline(NCH)