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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 25, 6:12 PM GMT+5:30.
  • 56% Internet (56%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700023 , 700094 , 700032 , 700006 , 700012 and 700072 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 26: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 19 hours ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 4 days ago
Kolkata Wi-fi 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • ADITYAP90788458
    ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal

    @reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • SanjayS83328754
    Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal

    @Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GuruRS6
    🅶🆄🆁🆄 🆁🆂 (@GuruRS6) reported

    Same location se continue jab v Mai yaha apne village aata hai hu lagbhag more than 7 years Har bat network Internet both complaint krta hu @reliancejio @JioCare but no action taken from more than 7 years Jio never want to satisfy customer even we can’t able to call

  • vibhor_agar
    Vibhor Agarwal (@vibhor_agar) reported

    @reliancejio My JioFiber complaint has been unresolved for 50+ days now. Support marks issue as resolved from backend without fixing it, have had 6 engineer visits, without resoultion. Please escalate immediately. SR #: SR000037JM9L Location: Delhi NCR

  • jshashankio
    Shashank Pandey (@jshashankio) reported

    @Airtel_Presence @reliancejio Since @airtelindia is not able to resolve my problem, will you be able to do it ?

  • MRUDULABHAY
    MRUDUL (@MRUDULABHAY) reported

    @JioCare @reliancejio my tv and router not working since last 2 days, I have been requesting an engineer visit but your people are not ready. What a pathetic people and worst service u hav. I regret buying it from u. I would hv better bought airtell fibre. U guys are worst

  • KSateeshKumar9
    K Sateesh Kumar (@KSateeshKumar9) reported

    @JioCare @JioCare @reliancejio Answer my question to the point. how many years will it take to resolve. don't trouble customers. Entire colony is suffering due to this outage. Not able to connect to human agent on customer care number

  • bdnsvprasad
    varaprasad (@bdnsvprasad) reported

    @JioCare @JIOAIRFIBERIN @JioCare Please do not raise service requests without knowing the issue and again closing it without my concern. You are just wasting my time and dragging this issue for last 2 months.

  • aravindmurthy24
    Aravind Bhat (@aravindmurthy24) reported

    Raised a @JIOAIRFIBERIN cancellation request 2 weeks ago and still no one has come to collect the antenna & router. Shifted houses already, fed up with endless follow-up calls. Is Jio running out of staff in a metro like Hyderabad? Never choosing Jio again. @JioCare @reliancejio

  • vikash825222
    Vikash Kumar (@vikash825222) reported

    @reliancejio Network in Greater Faridabad Haryana is pathetic please improve it otherwise we compelled to port to Airte

  • yomdshahidjerry
    Md shahid (@yomdshahidjerry) reported

    @JioCare will you care if someone is paying for a good internet and in return getting frustrated for the speed you provide, the solution you give when people reach out to you... I am sure once my recharge exhaust I'll not renew it.... #slowinternet #jio

  • Hannihae04
    Joshua_acousticccccc🤎🩵 (@Hannihae04) reported

    @JioCare even after 2 days of waiting and having no customer support, my internet services on jio fiber remain to be suspended and this is highly unacceptable, I will recommend everyone to stop using jio fiber services as it is a waste of time, jio should account dor all the loss