Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 4, 10:14 AM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (11%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700054 , 700032 , 700007 and 700023 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohan Raj (@mohan_raj2607) reported@JioCare If it had been resolved, why would I still be asking for an update? The issue is still the same. @reliancejio @JioCare
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जय माँ भारती 🇮🇳 (@Shaan7755) reported@JioCare we are facing lot of issue regarding signals in our office. I have raised the concern on numerous occasions but no corrective actions have been taken till now. You are requested to check and take necessary actions on priority.@reliancejio
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Shivkumar S Pandey 💎 (@ShivkSPandey) reported@JioCare @reliancejio Took payment for Jio Fiber Order: NO0001EXMQD4 in 1 day. 6 days later = NO installation, NO call, NO reply. Now no one is even picking up the phone. Worst service! Please refund my money IMMEDIATELY. #JioFiber #CustomerService
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Dev Raj (@ekyogi_dev) reportedI have the payment receipt, order details, complaint history, and screenshots as proof. I request @JioCare to investigate this matter and process my full refund of ₹1200 at the earliest. Please resolve this without any further delay. #JioAirFiber #JioCare #CustomerService
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कुलदीप कादयान 🚜 (@KuldeepKadyan) reportedDear Akash Ambani, I know you have enough money to enjoy your life but not everyone. Kindly ask you @reliancejio team to refund my payment which is pending since last one year. Your company was not able to provide me service but took advance payment. Order ID :NO00017ONQWA
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Kumar Mukesh (@miki_001) reported@JioCare I have a Jio Fibre connection 6513575997, which is not working for last two months, I am raising service complaint on every week but still not received any resolution, the latest service request is SR00003D69N1.
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भwani सिngh (@justbhawani) reported@JioCare ....About the distributor or the Gold Passcode process. This has been a very frustrating experience. Kindly clarify: How can a customer obtain a Gold Passcode? Who is the authorized distributor? How can these VIP numbers actually be purchased? Please assist @JioCare
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Sanjenbam Sadananda (@S_Sadananda_S) reported@Murti_Nain I am switching over to Airtel. The Jio internet service is v disappointing these days. I have to put Flight Mode ON/OFF multiple times a day to get internet connection. @reliancejio
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Kunal Gupta (@Kunal_g95) reported@JioCare @hotstar_helps I have this issues again with Hollywood content I recharged on 2 Aug with 899/- pack. Before 10- 12 july I used jio Hotstar freely also worh hollywood
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Jai Berry (@berry_jai) reported@JioCare It's been more than 4 hours since your response,how long does it take for you to come up with a suitable resolution?