Reliance Jio Outage Report in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kolkata come from postal codes 700001, 700054, 700026, 700050, 700006, 700023, 700108 and 700028.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Phone | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Wi-fi | |
| Kolkata |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare this is completely not the truth you have no idea of the ticket and the resolution have called up and wasted hours of my valuable effort and energy to hear lies from customer service working from home where no measurement being done to open tickets poor state
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Sachin Pradhan
(@Sachin_pt) reported
from
Kolkata, West Bengal
@JioCare hello Post amphan jio internet spees is very slow. I tried to contact ur costumer care but i no one receive my calls. Pls llok into the matter. I though with time speed ll get restored but its month already
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Pijush Chowdhry
(@pijushc) reported
from
Kolkata, West Bengal
@JioCare no one bothers about value of customers time and no commitments towards timing communicated to customers. Service team have their own sweet time as per their own convince not as per customer reqrmnt
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jioCare no issue resolution after 22 days lots of wasted time and resources shame Jio customers be wary about the support in Kolkata
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Pijush Chowdhry
(@pijushc) reported
from
Kolkata, West Bengal
@JioCare awfully bad level of customer care and service. Complaint attending intention , attitude, time for turn around, worst in the industry. Hardwares May be good but ground level service implementation is worst,
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Amit Shaw
(@TrainerAmitshaw) reported
from
Sāntrāgāchi, West Bengal
@JioCare @reliancejio Hi Can you please check, internet service is very low at my place , please do the needful Pincode - 711102
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare I have also received sms with all wrong information which is not executed this is the misrepresentation of Jio wish I could cancel The agreement but they have taken money for the year
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Lalit Kumar Poddar
(@LalitKumarPodd2) reported
from
Kolkata, West Bengal
@JioCare No such sign , appearing , pl expedite the solution
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Dilip Kumar Singh
(@dilumona) reported
from
Pānchuria, West Bengal
@VodafoneIN Common I told you problem is with Vodafone mifi device, I need someone from Vodafone to call, need technical assistance, already have pinged (DM) you my alternate number to call me,, wil u be able to help me... Or as usual need to buy jio device @reliancejio
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Saibal
(@Saibal05876261) reported
from
Kolkata, West Bengal
@JioCare I am actually running out of patience... it's been 3 days that I have lodged my complaint. Inspite of requesting the local hub manager he is still not looked into my urgency
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@reliancejio @trai @OishiPoddar you tell lies to customers close tickets and provide no services escalation to trai we customers are being taken for a ride where for more than 25 days service not provided on an annual plan
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Ayush Sharma
(@ayush30481) reported
from
Kolkata, West Bengal
@Airtel_Presence @airtelindia 7th June to 16th June. 9 Days Gone but no solutions from ur end. Only fasle assurances and asking for DM only, thats fine 2 sent 7 DM as well but u have not bothered. Cheating your customer, the decline has begun. @amazonIN @JioCare
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Pijush Chowdhry
(@pijushc) reported
from
Kolkata, West Bengal
@reliancejio @JioFiber connection restored after 20 days again goes off after 6/7 days. Again service request and time slot of technician visit issued ,no one visits during that time , again time slot rescheduled and get a call in the morning for location and No one visits
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Vijay Nath Tiwari
(@Vntiwari09) reported
from
Kolkata, West Bengal
@JioCare I has allready tried this , and this issue is not only with me, all JIO 4G users in my area are facing same issue, They has logged complain to costumer care many times but still issue did not resolved, below are some users JIO no, you can verify this, 7003263038,7980557858
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare Shame on @reliancejio It's almost 96 hours and you don't have an answer. Engineer was scheduled to visit me yesterday morning but no one came. @JioGigaFiber_ #JioFiber is time and money waste. @JioCare @DoT_India please help.
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@taglinedb @JioCare Absolutely required taking customers for a ride no service levels no escalation matrix we are trapped with Jio Airtel was my previous provider any day better and receptive to customer concerns Jio has lost it totally pathetic service
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Santanu Biswas
(@aadharlinked) reported
from
Kolkata, West Bengal
Our office is in main business hub of Kolkata (Dalhousie). But still the only option for a landline connection is incompetent @airtelindia as the ailing BSNL is no more of an option and @reliancejio is yet to roll out their service. This has made @Airtel_Presence complacent.
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Chowkidar Tejinder Singh Mandhaan (LL.B)
(@Teji2324) reported
from
Kolkata, West Bengal
@reliancejio Yes network and service is very bad even after complaint no body responds..totally pathetic After so many complaint my internet is still not working.
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare @JioGigaFiber_ service expired but not renewed. I want you to credit 6 days of validity with data balance, for the period service was down. Else not interested to keep the connection.
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Rajib Mitra
(@RajibMittra) reported
from
Kolkata, West Bengal
@adagio_aria @JioCare JioDoesNotCare. Stupid of this co. Upgrade this s.o.p. of yours @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Khateeb
(@Khateeb_1979) reported
@JioCare I received a mail today for new jio connection no 6006147543. I'm shocked to receive this mail as I have not applied for any new connection or new no.. pls look into this issue someone would have used my details for obtaining new sim and pls cancel the same
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Nation First
(@lovefirstdilse) reported
And the prolonged R&D makes it clear that the apps can only be accessed on TV that too with the help of #JioSetTopBox. Can my loyalty to @reliancejio and the commitment to be with you guys in future too fetch me a set top box FOC since I can't buy one right now. Am I asking much?
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Jeetendra Kumar
(@J73kumarKumar) reported
@reliancejio facing huge problem of network failure inside and outside home on jio network. Pl take some instant action.
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Vishal Nilagar
(@VNilagar) reported
@rahulchaturvedl @JioCare @reliancejio I support you
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Apoorva@16
(@Apoorva163) reported
@JioCare Send a person to attend to the issue tomorrow asap
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ଶୁଭ ସନ୍ତକ ପତି
(@PatiSantak) reported
from
Bhadrakh, State of Odisha
I want to active my jio autopay with my credit card pls help me for this one @JioCare @reliancejio
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BHAJAN SINGH
(@BhajanSrari) reported
@reliancejio Worst network coverage ever I seen in my life..... zero level user support and NULL customer support and network service team work
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Deeptanu
(@Deeptanu_Bhatt) reported
@JioCare: Jio Fiber services are down in Agartala. Expecting a quick resolution.
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ashish srivastava
(@ashishs62462010) reported
@reliancejio @JioCare sir mere refund ka koi replay nahi diya ja raha.please help me refund my money.2498
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Raju Mahala
(@RajuMahala19) reported
@JioCare jio network connectivity is very bad near kumbhaigram airport area plz improve data spees as soon as possible