1. Home
  2. Companies
  3. Reliance Jio
  4. Kolkata, West Bengal
Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700026 , 700032 , 700094 , 700027 and 700054 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 0% TV (0%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 21 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Saikat_Shoot
    Saikat, Photographer (@Saikat_Shoot) reported from Bāli, West Bengal

    @OfficialJioTV zee5 app is crashing when exiting the app at jio tv box. So we need to clear cache and data from settings and then reopen the app do works. Plz fix the app. @reliancejio @JioCare

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare, it seems subscriber @poppyia is having extremely bad times with network; frequent call drops followed by a minute of "out of network coverage area" problem. By the way, she seems to have a #Jio tower 70 meters from her home. Please help her.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare I've already reported about ongoing difficulties over phone, issue ticket number SR000010A7DM was raised, I do not know the result yet. Just now consulted another Jio subscriber, who's having same difficulty.

  • sprnandi
    Supriyo Nandi (@sprnandi) reported from Kolkata, West Bengal

    @JioCare @DoT_India @TRAI There is almost no network in Howrah Station area Unable to call Unable to use internet

  • chachachaudhury
    sanjay bhansali (@chachachaudhury) reported from Kolkata, West Bengal

    @JioCare ,is it possible to convert bronze plan to silver immediately my Customer ID No is 301130425435

  • Sonusaurabh31
    Saurabh Singh (@Sonusaurabh31) reported from Kolkata, West Bengal

    @reliancejio Dear Sir, I would like to port my Vodafone number to Reliance Jio. Kindly do the needful help. Thanks

  • DhanrajHirawat
    Dhanraj Hirawat 'DHANUSHA' (@DhanrajHirawat) reported from Hāora, West Bengal

    @sudhirchaudhary @dna @ZeeNews For Disconnection request of My JioFiber line.. Please Disconnect the line & take your systems & oblige service request number is SR00000ZSQAU. @JioCare @fiberJIO @RelianceJio_DTH @RelianceDigital @RelianceEnt @reliancejio Thank you

  • chachachaudhury
    sanjay bhansali (@chachachaudhury) reported from Kolkata, West Bengal

    @JioCare ,this has been one month since i took the connection of jiofiber but regret to inform jio that despite my repeated requests to jio customer service modem not yet installed my jiofiber ID 301130425435

  • Rhishav
    Rhishav Das (@Rhishav) reported from Kolkata, West Bengal

    Some issue with Redmi Devices and Jio VoWifi/Wifi Calling @JioCare @reliancejio Please fix it asap.

  • rajib21
    rajib roy (@rajib21) reported from Kolkata, West Bengal

    @JioCare my jio fiber remote is not working kindly help

  • AnilKum1970
    Anil Kumar (@AnilKum1970) reported from Kolkata, West Bengal

    @priyankasambhav @nishantchat please make a coverage on false DND complaint rejection like call records not found, subscribed catagory etc., nuisance of UCC is on rise again via calls & sms. @JioCare @Airtel_Presence @VodafoneIN @DoT_India @BSNLCorporate @OfficeOfRSP @TRAI

  • fire_on_ice82
    iDeep (@fire_on_ice82) reported from Pānchuria, West Bengal

    I Ported To @Airtel_Presence From @reliancejio Couple Of Months Back. The Self Proclaimed Fastest 4G Even Worse Than Jio. Whenever You Register A Complaint, Their Robotic Replies Come "Our Team Will Work On It & We Will Get Back To You" . I'm Porting Out After My Pack Expires

  • Saikat_Shoot
    Saikat, Photographer (@Saikat_Shoot) reported from Hāora, West Bengal

    @JioCare Msg you with my mob no and stb details. Plz solve the problem ..

  • iamcgmail
    Rohan (@iamcgmail) reported from Kolkata, West Bengal

    @JioCare My complaint is regarding JioFiber Connection Surrender ! I have a JioFiber connection installed, I want to bring it 2 yr kind notice that presently am not interested to go with it and it's paid plans.

  • DhanrajHirawat
    Dhanraj Hirawat 'DHANUSHA' (@DhanrajHirawat) reported from Hāora, West Bengal

    For Disconnection request of My JioFiber line.. Please Disconnect the line & take your systems & oblige service request number is SR00000ZSQAU. @JioCare @fiberJIO @RelianceJio_DTH @RelianceDigital @RelianceEnt @reliancejio Thank you

  • monikaroy99
    Monika Roy (@monikaroy99) reported from Kolkata, West Bengal

    @reliancejio what’s the point of a customer care number if one cannot register a complaint about a non-functional Jio TV set top box. Tried unsuccessfully for an hour to speak to customer care executive. Set Top box installed 2 days ago is not working.

  • sagarimb
    SAGAR RANJAN DAS (@sagarimb) reported from Pānchuria, West Bengal

    @YatinMota Useless offer. Once you take u can't move to other service provider. The Internet speed is horrible now a days. @reliancejio

  • DasAbhisek11
    Abhisek Das (@DasAbhisek11) reported from Kolkata, West Bengal

    @JioCare @reliancejio please immediately on internal service on 8910018715 number.. Plz plz its my request plz on Internet service

  • debapriyabiswas
    Debapriya Biswas (@debapriyabiswas) reported from Kolkata, West Bengal

    @JioCare @reliancejio , please confirm if Nokia 6.1 Plus will support Voice Over WiFi calling feature on your network.

  • bongfooodie
    RB (bongfoOodie) (@bongfooodie) reported from Kolkata, West Bengal

    My @reliancejio landline has not been working since so many days and there is no way to raise a request from the app. @JioCare, I am tired with your dread customer service.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NeerajS86498339
    Neeraj Sharma (@NeerajS86498339) reported from Gurgaon, Haryana

    @JioCare How much more time required for resolution?. very poor coverage and services...

  • MayWayfarer21
    JD (@MayWayfarer21) reported

    @Sanjoyspeakth @JioCare They haven't been solving my problem for 10 days. @JioCare

  • vishal927163
    Kumar Vivek Shukla Nationalist (@vishal927163) reported

    @JioCare So much bad network coverage indoor as well as outdoor...I am gonna port this network...

  • Devanshoo1
    Devanshoo (@Devanshoo1) reported

    @JioCare Pls take your device its been more than 15 days and I have been regularly chasing you guys for my refund. This is unexpected from such a big brand like Jio,if you guys will show up this kind of service then customer will have to look for other options.@JioFiberVoice @reliancejio

  • Shubham_Kedia_
    Shubham Kedia (@Shubham_Kedia_) reported

    @anshul_sharma92 @JioCare @reliancejio Please see how the people's own brand JIO has ruined its goodwill due to its pathetic customer service. You are losing your loyal customers daily due to this. Not suggesting JIO anyone in future for sure. Please see what can be done still.

  • nagoraarjun
    Arjun maru (@nagoraarjun) reported

    @jionet4g @JioCare very bed network in my current location

  • SummerS40217361
    Summer Scott (@SummerS40217361) reported

    @Divyans57008836 Why your holding this issue for this long when you have a good option like @reliancejio who can give you the good network coverage & speed. Switch Now.

  • MayWayfarer21
    JD (@MayWayfarer21) reported

    @shivam_tejwal @JioCare @JioCare please solve my problem too instead of delaying constantly.

  • Shekhersingh10
    Shekher Singh (@Shekhersingh10) reported

    @JioCare Again no network no network

  • tiwarivpn20
    Vipin Tiwari (@tiwarivpn20) reported

    Dear Team Jio, I am an user of Jio Postpaid, I have done an recharge on 22-Mar in my postpaid number while I have to do the bill payment of 9413192662, no satisfactory response has been received from jio customer care. Kindly resolve the issue. @JioCare @reliancejio @TRAI