Reliance Jio service status in Kolkata, West Bengal
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700026 , 700032 , 700094 , 700023 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 9 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare I don't know how u ppl work, u R changing time whenever u want but nobody cares what we want. Ur service is real hell when u need to refund, at the time of new connection u were prompt and systematic but this time u R worst among all provides. Airtel is far better in service.
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avijit paul (@avijitp60558454) reported from Pānchuria, West Bengal@JioCare @mukeshambani__ @ImAtulKansal Need resolution.
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avijit paul (@avijitp60558454) reported from Pānchuria, West Bengal@JioCare @mukeshambani__ @ImAtulKansal No resolution. Just giving false timeline. Sir - kindly resolve the issue to keep a customer happy. Regards
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ANUDHYAN #TeamShreya (@AnudhyanDatta) reported from Kolkata, West Bengal@JioCare why are you shutting down the networks of the numbers which does not have any recharge plan;
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare I have already told everything in your pvt chat, pls refer to service id no. 301135805203
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Diksha Raj Media (@DikshaR41135716) reported from Kolkata, West Bengal@JioCare Please resolve the issue by the day. Very poor service. @consumercourtin
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Nilajit Das. (@ndas_jr) reported from Kolkata, West Bengal@reliancejio data network not working since last night.please help
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare Every time i msg i get from a new person which means jio has lot if people to work but nit one to resolve the issue
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Prashant Kumar Agar (@IMPRASHANTKA) reported from Kolkata, West Bengal@JioCare Is it fair that you are not solving the problem
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare after so many mails and tweets also jio is such a company that nothing matters to them, my complain is still pending and nobody bothers to look after to it, u buy a connection and forget the service. This is jio lo aur bhool jao
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S. (@iShubhashish) reported from Kolkata, West BengalLooks like @airtelindia is not interested in customer support, @JioCare can u help me for the esim ?
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare aftr sevrl folw ups I am getn dis msg. JioFiber device for your service ID SR000018OUO6 could not be collected even after several attempts to contact you. Your JioFiber account is now permanently disconnected and we will not be able to process any refund for this account
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare @rajankgupta Nothing will happen for sure, they will only massage and reply but will never call you or attend your complain
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Preetikana (@Preetikana1) reported from Kolkata, West BengalWhat the hell is happening with your network guys!!?? Data Speed is like 3G, and you are charging me hella lot,also while calling sound is splitting like saxophone!!! Sorry to say but if this continues your fall will be as fast as your rise #Jiodown @JioCare @reliancejio
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare Every time i msg i get reply from a new person which means jio has lot of people to work but not one to resolve the issue
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Pronodip Chatterjee (@pronodip97) reported from Kolkata, West Bengal@Airtel_Presence @airtelindia we are facing difficulty in accessing internet facility through Broadband. Many complains given but no replies. Shall I switch to @reliancejio or Airtel Broadband will come to repair the issue ?
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Samrat Saha (@samraatsaha) reported from Dam Dam, West Bengal@JioCare what the hell is going on, why jio fibre is down. Everyday at night facing the same problem @reliancejio is ur quality start downward!!!
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SUPRATIK BHATTA (@supratik_bhatta) reported from Pānchuria, West Bengal@reliancejio My area in Newtown falls under weak signal area. I have been using JIO services since long.Lately it is worst and no internet. Please advise why should I renew everytime for nothing?
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Disha gupta (@guptadisha1976) reported from Kolkata, West Bengal@JioCare Y u ppl provide some technicians no.who blocks customer's no after talking once. Please call me if u can, I really need to talk about this
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Ankur Sarangi (@SarangiAnkur) reported from Kolkata, West Bengal@reliancejio @JioCare Post recharging with ₹999 monthly pack not able to view OTT subs. Sales Rep told me to just login with registered Mobile number and be connected to Jiofiber it will work on mobile, Laptop, TV.But it doesn't work every OTT asks to subscribe. Very Bad.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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drjack (@drjack86670404) reported@GTPLHathwayLtd worst experience ever . Worst service by GTPL broadband . 🙏🏻. Sutdown all the setup from gujarat Just pathetic connection ever @reliancejio expand ur service in Gandhinagar.
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J Chakravarty (@J_Chaks) reported@JioCare finally after 72 hrs, somebody heard.. thanks to Service Engr Monu and the Team Jio Fiber.. hope to not to have such horrifying experience again..thnx
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Vikash Agrawal 🇮🇳 (@vikash9av) reported@JioCare Spoke to local service guy who 1st came to attend the complain....he is not even aware of what I am talking abt and u keep on saying that u r working diligently on it. I haven't even received any call from jio to explain the problem. Absolutely carelessness.
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Hemant Kumar (@hemant__) reported@JioCare Team, it is taking too long to resolve the issue, please speed up or connect me with your Grievance Team. This is unbearable now.. @reliancejio @reliancegroup
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Rathna (@R_kumar_K) reported@JioCare Still installation is pending. Sales gives false promises. Disliked @JioCare fiber service. Thinking to cancel my subscription
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Rajendra Kumar (@rajkiran0609) reported@reliancejio will jio refund security deposit of jio phone purchased in 2017 and continued recharging from last 4 year there is some technical issue & jio retailers say to pay 1000 for repair..
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.. (@Bawla_panchi) reported@JioCare recharged with wrong amount. Recharged with 129 pack instead of 199. how can i reverse,pls help.
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Sachin Rathi (@TheSachinRathi) reported@Airtel_Presence @airtelindia I am facing internet issue since last Friday. airtel is not taking it seriously. Complaint no - 137392578 Now I m planning to move on @JioCare fiber.
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Tony (@EElementsFR) reportedSo @reliancegroup - who at @reliancejio can I contact to get a reply and a promise that will be kept? @JioCare seems to have abandoned my issue
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Saurabh Bajaj (@bajaj_tweeting) reported@JioCare few buttons of my jio set up box remote suddenly stopped working, can you help me on this. Trying to get in touch with your customer support since 2 days. Saurabh Bajaj Gurugram 9899966464