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Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700026 , 700032 , 700063 , 700094 , 700027 and 700054 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 3 days ago
Kolkata Wi-fi 3 days ago
Kolkata Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • probuddha
    Probuddha (@probuddha) reported from Kolkata, West Bengal

    @JioCare No use..have been complaining for the last 3 years. Your team tells me that I'm in a weak signal area but they can't say when the signal strength in our area can be improved. I am paying 4G prices for 2G services. Enough is enough

  • kumareshc78
    Kumaresh Chowdhury (@kumareshc78) reported from Hāora, West Bengal

    Dear @VodafoneIN Ever since I started taking your services like 4G internet and calling, I have never got a good results except bad ones. I have never compromised on the tariff charges being paid for the service. Now I have to port my number to @reliancejio @JioCare

  • RISSHHII
    beyou_rishi (@RISSHHII) reported from Kolkata, West Bengal

    @VodafoneIN I have been #love with you since Hutch ported to Vodafone #Yeah #Thatolddays then became your postpaid subscriber for years but post merger I had to drop the connection move @reliancejio for a better network

  • shuvamoy760
    ShuvamoyBhattacharya (@shuvamoy760) reported from Hāora, West Bengal

    @JioCare dear team I have purchased a jiofi yesterday for my support my work from home in this pandemic situation. Unfortunately the same is not working till now. It’s horrible time for me where I have paid for 🇮🇳 largest network and do not use this my Jio no is 8240934181.

  • talk2pratyay
    Pratyay Masanta (@talk2pratyay) reported from Kolkata, West Bengal

    The Rs. 21/- recharge is not working. @JioCare

  • SURYA8856
    SURYA TRIVEDI (@SURYA8856) reported from Hāora, West Bengal

    @JioCare @reliancejio Dear sir, Arogya Setu app not working, due to no internet. Rishra - 712248

  • adw_ik
    卂😷🇮🇳 (@adw_ik) reported from Kolkata, West Bengal

    @JioCare @reliancejio Worst Network ever. Can't even open twitter and Facebook forget about other things. I complaining from atleast 8 months and no improvement. @TRAI #worstnetwork #lockdown

  • kunaljain
    Koonal Jain (@kunaljain) reported from Kolkata, West Bengal

    @Iamdpkrana @reliancejio @airtelindia Don't do this Mistake... You will repent!!! Airtel is the worst!

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    Dear @Airtel_Presence @reliancejio @VodafoneIN @Idea @airtelindia Towers have UPS, Generators Backbone is Fiber Towers arent uprooted, fibers are supposed to be underground All districts of South Bengal has lost Cell/Net connectivity Treat an emergency with urgency #Amphan

  • Joydip_Sengupta
    Joydip Sengupta (@Joydip_Sengupta) reported from Kolkata, West Bengal

    @reliancejio @JioCare Jio connectivity is totally suspended in my area at Kolkata - 700110. Featuring "Emergency calls only" ... Please help and restore service.

  • deb_bku
    AdvocateDebdas Dutta (@deb_bku) reported from Hāora, West Bengal

    @reliancejio @JioCare please look into your network at Serampore. Almost everyday from 3: 30 to 6: 30 unable to use internet. Even other times also internet network is so poor. Requesting to take urgent steps.

  • themanglam1
    MANGLAM (@themanglam1) reported from Kolkata, West Bengal

    @reliancejio @JioCare @BSNLCorporate @airtelindia @VodafoneIN you all are of same types. low data speed and when user complains just one statement that due to large number of users the speed is slow down. networking team will resolve this & then nothing happens. 🙏🏻

  • KumarVidhyasag1
    Kumar Vidhyasagar Mahato(Bharat Mata Ki Jai🇮🇳) (@KumarVidhyasag1) reported from Hāora, West Bengal

    @JioCare Dear authorities I bought a headset few months ago & now facing some problems in the left speaker, it is not working properly. I went to a service centre where they demanded the GST no. to probably replace the set.The shop haven't yet registered to GST service,help🙏

  • rahulsofficial
    Rahul M Maheswari 🇮🇳 (@rahulsofficial) reported from Hāora, West Bengal

    @reliancejio @JioCare my jio number is not working. No call is getting connected or incoming coming in. Kindly help

  • kumareshc78
    Kumaresh Chowdhury (@kumareshc78) reported from Hāora, West Bengal

    @iSBanik @VodafoneIN @reliancejio @JioCare Giving 2G connection in the name of 4G with poor calling quality but tariff charges always higher than competitors like born rich..!!

  • Madhu37195266
    Madhuistic22 (@Madhu37195266) reported from Hāora, West Bengal

    Thinking of porting my @JioCare number..as because it's been more than a month they haven't resolved my issues.. despite of sending them my number and region..and the internet speed always sucks! As if m using a 2g sim..@reliancejio

  • BasuSagarnil
    Sagarnil Basu Roy (@BasuSagarnil) reported from Kolkata, West Bengal

    @VodafoneIN Either solve the problem of false billing which has been pending since April 2020 or guide me to port my postpaid no. 9830916740 to @reliancejio. After spending 6 long years, you just forcefully incurred late payment fee from me in this emergency situation..well done!

  • IndiaShiningPJ
    Pratik Patawari 🇮🇳 (@IndiaShiningPJ) reported from Kolkata, West Bengal

    @Airtel_Presence is getting worse day by day in terms of service How to get @JioCare broadband connection online

  • SURYA8856
    SURYA TRIVEDI (@SURYA8856) reported from Hāora, West Bengal

    @reliancejio @JioCare @narendramodi @PMOIndia @AmitShah @PiyushGoyalOffc @rsprasad Dear sir, From 13.05.2020 no internet service in my area. How to work from home,how to use arogya Setu app. My jio no. 8335815999 Near vivekananda English academy RISHRA HOOGHLY-712248 Please help me.

  • kumareshc78
    Kumaresh Chowdhury (@kumareshc78) reported from Hāora, West Bengal

    @Karthikbans @VodafoneIN @reliancejio @JioCare No I absolutely understand your concern. But the thing is that @airtelindia may offer better service where you live. But according to my locality, the service situation of @airtelindia & @VodafoneIN almost the same. @Airtel_Presence

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • AmanBan52900697
    Aman Bansal (@AmanBan52900697) reported

    @reliancejio Jio calling me again and again. after send message for port .these calling me from jio mart ,jio,.I left jio due to network if you have Solution for network so call me otherwise I am not interested in your offers. please stop. l am totally disappointed.

  • VikashS54744392
    Vikash Sharma (@VikashS54744392) reported

    @reliancejio you are the greatest Indian fraud Vijay malya is just famous but u r fraud telecom company ever in world your internet connection is too ghatiya fu and i started to promote u r worst telecom company

  • AkilAryan1
    Banuchandar (@AkilAryan1) reported

    @JioCare Team, thank you for your support. Now issue is sorted out and router is replaced. Next time please address correctly when complaint is raised first time itself, instead of rectifying after coming to social media.

  • i_am_skm2
    Shivam Mishra ✨ (@i_am_skm2) reported

    @reliancejio @JioCare Call me ASAP recharge activation not working CHECK DM

  • SHIVAMR65217863
    SHIVAM RAJ (@SHIVAMR65217863) reported

    3rd of my complain and 8th days of problem but not solved still now my internet issue. @JioCare @reliancejio How irresponsible you @JioCare Shame on you.

  • TusharP58631004
    Tushar Patil (@TusharP58631004) reported

    @amrender_khosa Why don’t you give a try to @reliancejio better connectivity, cheap data plans, better customer service, truly 4G internet experience what else does one need! I will suggest you to switch to Jio and feel the difference on your own...@JioCare will help you port

  • harmeetsarora
    Harmeet (@harmeetsarora) reported

    @JioCare @JioFiberVoice SR SR000019051P has been marked as resolved without service engineer visiting, such ridiculous support service.

  • MohitMatz
    Mohit (@MohitMatz) reported

    @JioCare My mom applied for Jio broad band at sobha forestview and it’s been 3 days of constant calling. I’m also not around to follow up. Everybody has switched off their mobile. No response at all with tempers running high. Shubodh is the culprit here. Plz help

  • GowthamMano2577
    Gowtham Mano (@GowthamMano2577) reported

    once again interrupt in network from ACT, very worst service provider, today was the 1st working day of the month and facing trouble, ACT fiber app also not working, pls help to clear issue asap, don't know why we facing this lack frequently @ACTFibernet @reliancejio @TRAI

  • dupedbybnkA
    Yogi Adi (@dupedbybnkA) reported

    @reliancejio please help me my number got deactivated. It was active just 5 days back. Please help me reactivate it. I visited jio center-office and they could not activate it. Please help. @JioCare i have all necessary documents. Please help me reactivate my number please 🙏