Reliance Jio outages and service status in Kolkata, West Bengal
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Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 7, 12:58 AM GMT+5:30.
- Internet (61%)
- Wi-fi (20%)
- Total Blackout (11%)
- Phone (5%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700054 , 700032 , 700023 and 700007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 7 hours ago |
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Kolkata
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Phone | 19 hours ago |
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Kolkata
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Wi-fi | 20 hours ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 3 days ago |
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Kolkata
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Internet | 3 days ago |
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ratanveer Singh (@ratanveer) reported@reliancejio @JioCare I have raised a request yesterday for my jio Wifi coverage issue and Internet speed is too much low on all my devices .i have raised my concern many times but still it not resolved . Please ask engineer to check asap. Service request number is SR00003D9IU3
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Vikram Singh Meena(SATTAVAN),ਵਿਕਰਮ ਪੰਜਾਹ (@VickeySattavan1) reportedI booked Jio AirFiber at the Gangapur City Jio store on August 2nd; a representative named Pawan Bairwa processed the booking and collected the full payment, yet the AirFiber has not been installed so far. I was initially told it would be done on August 6th, but now they are saying it will be installed on August 8th. For such a major company, the service is appalling—Airtel would have been a better choice. Jio has been disappointing right from the start. I am attaching a screenshot of the payment. The request number provided to me is LR00001ELIW3, and the reference transaction ID is 2020080221045000029 / 0636121751279229. My mobile number is 8104022446. Ultimately, I want to know when this installation will take place—or if it will happen at all. @JioCare
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NISHCHAL SONI (@NISHCHALSONI2) reported@JioCare Hi @JioCare, I haven't received any DM despite your reply. Please resend it. This issue has been pending for weeks, and I request a definite resolution timeline instead of generic updates.
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roshan (@nayakroshan1) reported@JioCare There is dispute going on with the tower owner..due to which he has switched off the signal.. your company isnt able to provide alternative options.. due to which all your customers are suffering.. which you are least bothered about @DoT_India @jagograhakjago
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Divyam (@Divyam1007) reported@JioCare I don’t think so anyone is working on it. Doesn’t take a team of 100 people to cancel a service request and add a new one 🥱
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Hardik Mehta (@hardik_h_mehta) reported@JioCare @reliancejio worst network. Can't even call with or without wifi. So we can't imagine for internet. See @airtelindia is giving perfect 5g and without call drop network. #jio #poorjionetwork
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Karanvir singh Chohan (@karxnchohan) reported@JioCare @reliancejio please give me a way to cancel the connection of jio airfiber i am so frustrated.
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roshan (@nayakroshan1) reported@JioCare Issue not yet resolved
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unbeatable (@whitekaka07) reportedMy biggest mistake was porting my BSNL SIM to Airtel Postpaid. The network quality in Ahmedabad, Gujarat is unbelievably poor. Constant call drops, weak signal, and slow internet. Really disappointed. @airtelnews @Airtel_Presence Please help me @JioCare to port 9462556215
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ANIL (@ANIL_BRAROO) reported@JioCare Dear Mr. Mukesh Ambani, My Jio AirFiber has been giving continuous trouble. I was promised 30 Mbps, but for the last 5–7 days I'm getting only 1 Mbps (minimum) to 5.6 Mbps (maximum). I raised Service Request SR0003D9OG3 on 05/08/2026, but no one has bothered to follow up or resolve the issue. Is this the customer service standard of Reliance—sell the product, collect the money, and then forget the customer? This kind of indifference reflects arrogance and a complete disregard for customer trust. I hope this matter is taken seriously and resolved immediately. #JioAirFiber #PoorService #CustomerExperience