Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 26, 10:24 PM GMT+5:30.
- Internet (76%)
- Wi-fi (9%)
- E-mail (8%)
- Phone (5%)
- Total Blackout (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700032 , 700010 , 700061 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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7 hours ago | |
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Kolkata
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Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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sushant sampat more (@MoreSushantmr) reported@JioCare Facing the same issue again with my Jio AirFiber. The MyJio app is showing restoration by 9 PM, but my work is getting seriously hampered. Requesting you to please resolve this at the earliest.
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Mohandoss T Kalathil (@Mohandosstk) reported@JioCare The engineers also don't bring proper equipment to check the fault and simply blame the voice service to be defunct. Running a diagnosis is not a big issue, which I even do myself. I need a resolution. Even the modem can be replaced and tried...but they don't do it.
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arfat zain (@arfatzain4) reported“I used a Jio SIM before, but I didn’t recharge it for a long time because I shifted from India to Dubai. I was still able to use GPay, but suddenly the network disappeared and now it says the number is invalid I’m unable to recharge or use the SIM. Please help fix this @JioCare
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Zaraki_kenpachi (@darshangowdan11) reported@JioCare @ArjunBhartiya_ Same problem here even after 5g recharge i don't get the data
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Sujit4u (@ImSujit4u) reportedDear @JioHotstar I am using this OTT from last 5 years as a prime customer but after takeover of Jio reliance i found advertisement issue and nowadays I am adviced to pay extra to avoid advertisement.i.e rs 299/-.so i decided to quit this OTT and say go **** off @reliancejio
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SAIKRISHNAN V (@v_saikrishnan) reported@JioCare With out resolving and with out service engineer visit Jio send a message stating that issue resolved. Why you people are fooling the customer. Hope Jio not capable to resolve my issue. Some times Internet coming and some times not.
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TellStories (@Dorkadi) reported@JioCare Oh hello, do not lie on broad day light. I never received a call from you guys. call me anytime any day. @JioCare
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Mi ya (@accmisa) reported@JioCare Complaint Registered on 24th may 2026. Service status showing is engineer assigned but no attempt made to contact . Also , the schedule keeps postponing to next day. Its been happening from Monday onwards. Ensure timely service or kindly disconnect the fibre .
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@good_bwoi (@good_bwoi) reportedJioFiber service down for the past 1 week. Service engineer visit always gets put on hold. I have rescheduled the visit 3 times. Never seen such pathetic service. Atleast all the customer to customer care, NO! No accountability whatsoever. @reliancejio
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Nikhil Tandel (@NikhilTandel20) reported@JioCare My router light is green but internet not working