Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 26, 11:18 AM GMT+5:30.
- Internet (71%)
- Wi-fi (18%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700071 , 700061 , 700094 , 700054 , 700027 , 700023 and 700009 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Total Blackout | 5 days ago |
|
Kolkata
|
Internet | 8 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Siddharth Jain (@jainsid21) reported@JioCare Why the request was put on hold without contacting me ? This is not the 1st time I am struggling with your support, please escalate this case and have someone contact me
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Rajat Joon (@rajatjoon8183) reported@hotstar_helps @JioCare Not able to activate my Jio Hotstar pack that I got in my yearly recharge. Been trying to contact customer care but couldn't reach them. please help
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Utkarsh Taparia (@utkarsh155) reported@JioCare And when I complained about this to customer care , they assigned the tkt back to Narayan Dutta, who no longer works with Jio. Can you please assign the tkt to someone who works with you and can come and check ? It has been 5 days now.
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Dr. Sumit Narayan Thakur (@smtkumar868) reported@reliancejio @reliancejioindia @TRAI Jio’s network in Gorgawan, P.S. Kundwa Chainpur, Block Dhaka, East Champaran, Bihar has been a serious problem for years. When Jio first launched around 2015, the service here was actually good. But since then, the network has deteriorated
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Rahul (@Diby2047) reported@JioCare @reliancejio Since 2:00 PM this morning, my Jio Air Fiber (1203255990)have suddenly been blinking red and not working. I've called customer service several times. They say it will be fixed, but it hasn't been fixed yet. Thanks for this poor service.
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MRIDUL AHAMED (@mridul_ahamed) reported@JioCare How much time needed to resolve the issue. If you want to delay please refund my relocation fees as I have @airtelindia or @ViCustomerCare to chose.
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Dr. Sumit Narayan Thakur (@smtkumar868) reported@reliancejio @TRAI year after year. At times, Jio becomes practically useless — no proper network, unreliable calls and painfully poor mobile data. What makes this even more frustrating is that we pay exactly the same tariffs as customers across India. We don’t pay a single rupee less just because
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Surendra kumar Sahu (@SurendraKsahu) reported@JioCare Jio is also refusing to acknowledge these service failures, including the false “Hold as per your request” status, loss of working days and harassment. Please address these issues and my compensation claim instead of marking the matter as resolved. (2/2)
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Ritika (@RitikaSays) reported@JioCare pathetic service you guys are providing. I've raised a relocation request from last 3 days and you are delaying day by day
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Manish Patil (@Manishpatil02) reportedJio customer care is absolutely useless. Same scripted replies, zero action, and the problem remains unresolved. This isn’t customer service it’s just wasting customers’ time. @reliancejio