Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 16, 10:55 AM GMT+5:30.
- Internet (83%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700006 , 700071 , 700108 and 700061 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 15 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hamad Momin (@HamadMomin932) reported@JioCare Just now Hotspot is not connecting with my LED🤔 what can help me, I want to see the news just now!! Reply me
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Karthikeyan Girijanandan (@Iamkarthikbugs) reported@JioCare @TRAI - FYI. What is the grievance procedure for this? Never experienced such a worst customer service. It's been 5 days after payment and no single call from Jio. All my pain stops at some customer service exec. There is no proper escalation matrix for this. Please take action
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satyabrata acharya (@acharya_satya) reported@reliancejio Your executive completed the KYC, and I have already made the payment. However, no one is responding despite multiple calls. I no longer wish to proceed with the connection. Please cancel my application and refund my money at the earliest. @JioCare
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Saurav Jha (@_sauravjha) reported@JioCare @TRAI I'm going to file a case in consumer court I've all the evidence and I'm going to win this case and also I'm going to ensure that no one in my entire area panchayat does buy any jio airfiber because everyone is facing same type of problem
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subhash (@subhashkabsuri1) reported@JioCare It's more around a week. The issue is still unresolved. Generic replies are not a solution. Provide a definite TAT or escalate the complaint immediately.
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Harsh Sahu (@HarS0011) reported@JioCare it's been over 24 hours. I've been reporting this issue for days. The ticket shows "Resolved," but network is even worse now— WhatsApp msgs won't even send. I've been using Jio for 2–3 years and nvr faced this. If it's a temporary issue, why isn't it being fixed faster?
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Sanjay Debnath (@sanjaydebnath86) reported@reliancejio @JioCare I am at bangalore SBC station and your 5g data is very slow. The websites are taking too much time to open. I recharged with 5g and am I having 5g phone. Still data speed is poor.
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Utkarsh (@utgup21) reportedabsolutely horrible experience with @reliancejio @JioCare . My wifi is not working from past 3 days and there is no support or help i have gotten. No one from support team is responding.
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Shivanand Tiwari (Maths Teacher) (@ershivanand) reportedThis kind of shameless attitude from @JioCare and its team always disappoint customers. I booked a fiber connection on 5th June, and its 16th today, it is neither installed nor my money is refunded. Its a new kind of fraud to keep the customer's money without services.
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Shrabana Kumar Dalua (@dalua_julu) reported@JioCare @TRAI @reliancejio Still now there is no response from jio care. This shows they don't care about the customer. They only need money.