Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 4, 10:36 AM GMT+5:30.
- Internet (68%)
- Wi-fi (20%)
- Phone (7%)
- Total Blackout (4%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700071 , 700023 , 700006 , 700028 and 700061 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 20 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Phone | 3 days ago |
|
Kolkata
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Swain (@abskswain) reported@JioCare Today your service staff has unplugged my jio fiber cable from pole during some maintenance. No internet since morning. Complaint number-SR00003A70Y1 Can you expedite and resolve this asap.
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RAGHAV (@Raghavjha20f) reportedDear @JioCare, welcome to my daily series: "How Jio tests a customer's patience." Episode 1: Internet down. Work stopped. Support says, "It will be resolved soon."
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Gumnaam_baba (@Nigshey91) reported@JioCare How the heck am i supposed to share a service request? Why the hell I am giving an option to only call or sisal to your useless AI assistant?
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Sourabh (@truth_u_need_1) reported@Airtel_Presence Be assured if my issue is not resolved I will port my postpaid my this wifi and two other broadband connections from @airtel to @reliancejio
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Maani (@Maani_Jaze) reported@JioCare Dear @reliancejio @JioCare you only care when i post here. Else the problem should have got resolved 2-3 years ago. You can continue pasting ur apologies w/o providing any real solutions
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Yash (@yash91677) reported@JioCare Customer care also saying same thing you are also saying same thing when i will get my engineer
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Mohammed Anzil (@anzilone) reportedHey. Unable to make Calls @JioCare... Any issues?
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Rishabh Chaturvedi (@rishabhroxx1995) reported@JioCare @reliancejio I hv raised complaint 2 days earlier, but the service request has not been resolved yet, no engineer has visited. In today's internet dependent world, I am not having internet, as your loyal customer. Is this the way to treat?
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Manjunatha Gowda (@manjubluemoon) reported@JioCare @TRAI @jio_fiber yes it is same number please don’t ask this doubt after 100 service request
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avinash ranjan (@writeravinash) reported@JioCare @JioCare at least tell someone to call me. And if you can't then send someone to cut my connection and free me. Plus, I am not paying for the service I have not availed.