Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 12, 10:39 PM GMT+5:30.
- Internet (73%)
- Wi-fi (17%)
- Total Blackout (6%)
- Phone (4%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700012 , 700061 , 700094 , 700027 , 700032 and 700026 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 6 hours ago |
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Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kulbhushan Porwal (@KulbhushanPorw1) reported@JioCare it's almost impossible to connect to jio fibre customer care, tried 6 times since morning and each time waited for 15 mins but not able to lodge a complaint for internet not working. Don't say tried using app. In the app everything is working perfectly fine. What is next
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PRAVEEN KUMAR S (@SLMPRAVEEN) reported@JioCare Taking 12 days to initiate a simple refund for a rejected order (that too cancelled from your end) is highly pathetic customer service. I have not received any timeline for the refund. When is the refund expected?
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🇮🇳PräṣädtheĒxplorer🌌🪐🔭 (@its7prasad) reportedBeing your prime member @JioCare thank you for serving pathetic service!!
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subasis nayak (@subasis004) reported@JioCare Hi, here are my details: Registered Mobile Number: 7735082257 Order Number: N00001CIQ8WK Issue: JioFiber installation delayed. Got SMS but no technician. Local store says no device available. Please resolve urgently or process cancellation & refund.
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ALL INFORMATION IN INDIA HELPFULL (@hari8769989915) reported@JioCare @Krishna28451766 Jio fiber team not help exction lene wale employee nhi hai reliance industries me not help full employee for reliance jio fiber team
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DORA SRINIVASRAO (@DORASRINIVASRAO) reported@JioCare Today scheduled available time but no proper response form your end , at 6 pm engineer on the way not come till now 4 engineer names changed for My complaint tomorrow 6th engineer
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subasis nayak (@subasis004) reported@JioCare JioFiber installation delay. Got SMS but no technician. Local store says no device. Please help urgently.
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Nak sarcastic (@naksarcastic) reported@its7prasad @JioCare You can't even talk to their customer care person. @JioCare is completely fraud.they charged me 1200 INR for relocating connection on 30th March 2026 and after delaying the service i tweeted about cancellation ..today is 12th April and i am yet waiting for my hard earned 1200INR
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Er. Mehlam Burhani (@BurhaniMehlam) reported@JioCare my internet is not working from 5thApril2026 after complaint also engineer visit also issue not resolved. Got message issue resolved what type of service is this for sales they come immediately but for service dont even pick up the phone hopeless
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Rashtra Bhakt (@dr_pigeon2) reported@JioCare jio is nightmare for me. From past 3 month jio air fiber is not working. Multiple complaint,call email but koi bhi meri complaint register kar ke resulation nhi aarha. Mene advance me 4240 ka payment kar diya tha. 6 month ka and 3 month mera chal nhi rha.