Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 7, 12:31 AM GMT+5:30.
- Internet (66%)
- Wi-fi (22%)
- Phone (8%)
- Total Blackout (4%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700032 , 700063 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 7: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 6 hours ago |
|
Kolkata
|
Internet | 21 hours ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bobby (@Bobbyyy_99) reported@JioCare Sukhmeet, 7 days of total outage is NOT "promptly working." Spare me the scripted "patience" lines. My work-from-home is severely impacted by this negligence. Stop escalating internally and send a field engineer to FixedLine TODAY. (1/2)
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Himanshu Sharma (@HSAllRounder) reported@JioCare @reliancejio my home's airfiber is not working. where is your service?
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Pravash Pradhan ( Sonu ) (@pravash_sonu) reportedHi @JioCare, the network is good outside my house, but the signal becomes very weak indoors. This causes call drops and poor internet, making it difficult to browse or watch videos. Please check the coverage in my area and resolve this issue. @reliancejio
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Patriot (@00tweet_bot00) reported@JioCare What a non-sense service i bought😬
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Kumar Rahul (@Palrahul_11) reported@JIOAIRFIBERIN @reliancejio Since morning, there has been no improvement in the AirFiber outage. Is your team unable to identify the issue, or lacking the skills to fix it? How much longer do customers have to wait for restoration when the same response of “4 hours” is repeated.
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Ankit Barmola (@ankitbarmola_01) reported@JioCare This is extremely frustrating and it is causing extreme inconvenience. How can the problem keep happening even after 2 visits which I had to BEG for!? @JioCare
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sushil raman (@sushil_raman) reported@JioCare I am trying to get a solution from last 20 days without any luck . Don’t know how long this is going to take.
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Kamal Ashok (@kamalspm) reported@JioCare Issue not resolved yet. How long will it take to locate the issue?I am seriously considering to change my network to some other company. (1/2)
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RSARJUN (@RSARJUN) reported@JioCare need help with a connection
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Yash Javiya (@yash__javiya) reportedFor 5 straight days, @reliancejio @JioCare has left me stranded without a working SIM. My financial workflows are entirely blocked because I can't receive critical OTPs. Your store blames the delivery agents, and your chat support just rotates names giving the exact same script(1