Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 10, 11:36 PM GMT+5:30.
- Internet (83%)
- E-mail (5%)
- Wi-fi (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700050 , 700061 , 700012 and 700108 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 13 hours ago |
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Kolkata
|
Internet | 13 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
|
Kolkata
|
Internet | 1 day ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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D.Shashank Jadhav🇮🇳 (@dshashankjadhav) reported@JioCare @JioCare Engineer was already assigned earlier but the visit was repeatedly rescheduled. 10 Jun → 11 Jun → 13 Jun → 14 Jun Please confirm the 14 Jun visit will not be rescheduled again and escalate to the concerned service manager.
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Bhavya shukla (@bhavyaTrivedi16) reported48+ hours of complete service failure. No internet, weak network, no ETA, no accountability. Stop sending automated responses and start addressing customer losses. Compensation is not a favor—it’s your responsibility. @JioCare @reliancejio
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Shubham Kumar Singh (@Shubham27434819) reported@reliancejio Dear Jio Customer Support, I would like to lodge a complaint regarding the poor network coverage and internet connectivity in my area. The mobile signal is very weak, and the internet speed is extremely slow and unstable. Due to this issue, I am facing difficulties.
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Deb (@djyoti_) reported@reliancejio @JioCare Jio is gradually becoming the worst network provider in India. My Jio airfiber is down for 6 hours and there's no way to even register a complaint. A system notification keeps increasing SLA by 6 hours everytime!
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Akash Singh (@Aksin_sin) reported@JioCare @jio_fiberPlease My JioFiber connection in Malad East, Mumbai has been down since last Saturday, and the issue is still unresolved. It's been several days without internet, causing major inconvenience. Please prioritize this issue and restore the service at the earliest
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Crypto Fund Trader (@_CFTrader_BTC) reported@amitgandhi2013 @JioCare That's terrible service. You deserve better, Jio needs to fix this scam issue ASAP.
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Abhishek (@AbhishekXpress) reported@JioCare My JioFiber connection is giving very slow speeds for the last half hour. I have already restarted the router and checked multiple devices, but the issue persists. Kindly check and resolve this at the earliest. Location: Bulandshahr, UP. Please assist. #SlowInternet
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RDX PANDIT (@PanditRdx) reportedDear @reliancejio @JioCare what the issue with you guys, I have an prepaid air fiber account and I'm trying to recharge my account but your team ask me pay due bill, when I have prepaid account why I'll pay due bill why may due bill generated @jagograhakjago please help in this.
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Adarsha Nayak (@adarshagudu) reportedJio 4g and 5g network service is very bad quality in Jagatsinghpur ,balikuda block,naharana village , marichapur road side, for please solve this problem @JioCare @reliancejio @TRAI very very bad network No internet. Disgusting network
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Roshan Rai (@roshan4494) reported@reliancejio is your internet down?