Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 24, 9:52 PM GMT+5:30.
- Internet (55%)
- Wi-fi (27%)
- Phone (10%)
- Total Blackout (8%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700032 , 700006 , 700012 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 12 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Wi-fi | 5 days ago |
|
Kolkata
|
Wi-fi | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ganeshchowdary (@ganeshnainpati) reported@JioCare I have recharged my jio number with Airtel app. It was successful , but was never able to make calls or use data .Looks like it was successfully deducted money but not reacharged.
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Abhishek Bajaj (@AbhishekDBajaj) reported@JioCare Yes you have provided the resolution that to restart the router but how many time to restart it in a day of 24x7 only do on and off the it. When the full area there is connectivity issue in mobile and airfiber the how restarting will work.
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The Professor (@TheProfess2011) reported@JioCare @reliancejio On top of all these bullshit when I try to contact to customer support I get to deal with automated voices but I'm unable to connect with a real human. This is how you treat the customers? You can tell me in simple words if you're gonna be just snatching the money from our hands.
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Ajeeth K (@ajeeth_kumar) reported@Jiocare-What is the status of this SR-00003BWI9 ? Any engineer is visiting ? And what about the service disruption compensation ?? @RIL_Updates
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Witty Banker (@Akki_sikarwar) reported@JioCare I had raised request for relocation of my air fibre connection but your service engineer has disconnected my connection. I paid 1200 rupees from my jio app for relocation not for disconnection. Kindly resolve my issue at earliest.
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Shruti Agrawal (@agra58843) reported@JioCare the expected restoration time, and the policy that explains why my case is being denied compensation. Can you please clarify what type of issue does qualify for rebate if a prolonged Wi-Fi outage doesn’t?
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bikash goswami (@imbikashgoswami) reported@JioCare this kind of internet service from jio is not expected, I called two times from morning but nothing changed, bsnl 4g is much faster from your 5g, Have a look into it. From last two days I am experiencing it.
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Harshit (@gargharshit_) reported@JioCare @reliancejio Do you have any actual humans left serving customer or is it just bots?
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villain 😶 (@vishwaprab74822) reported@JioCare Do you ever take action on customer complaints, or is your only job to make a fool of your customers?
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Viraj Thorat (@Viraj_s_thorat) reported@reliancejio @JioCare @reliancejio Service Request No. SR00003C2FWZ closed successfully? How ? And what was success? How on the earth can it be closer without informing the customer about the outcome? What kind of customer support is that? Eagerly waiting to know the outcome. Please update.