Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Kolkata, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 11, 10:30 PM GMT+5:30.
- Internet (70%)
- Wi-fi (19%)
- Total Blackout (7%)
- Phone (5%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700012 , 700027 , 700032 , 700026 and 700094 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 11: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 10 minutes ago |
|
Kolkata
|
Internet | 19 minutes ago |
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Kolkata
|
Internet | 8 hours ago |
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Kolkata
|
Internet | 10 hours ago |
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Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akshen Thakkar (@AkshenT) reported.@JioCare i have a jio fiber connection that i want to cancel since we have moved and we have already bought another connection. Helpline number, chat, app and website are absolutely useless in letting customers cancel. #poorcustomerservice #jiocare
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Adithyan KK (@AdithyanKK9) reported@JioCare This is already delayed multiple times. Please confirm if my ID is now whitelisted and provide exact installation by tomorrow. I need a strict resolution . @reliancejio @JioCare
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amit das (@amitdas16279) reported@JioCare My airfibre number is +91-3413169064. My set top box is not working. I tried to connect customer care, but no respones received due to network congestion. Local authority neglecting my issue. Kindly do the needful at the earliest.
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amit singh (@idontknowwhoi11) reported@JioCare @JioCare This is not helpful. My JioFiber has been down for more than 48 hours now. You mentioned “technical issues” but no resolution time has been provided.
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vicky (@vickyhaiye) reported@JioCare If you don't have any installation team why are you taking orders for new connection. Everyone on this platform is not as stupid as you think we are. Do u really think tracking status will solve the problem? Stop fooling.
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@Sethu (@Sethu2Sethu) reported@JioCare @reliancejio @reliancejio sir, are you working on my network issue since march30. 2026 onwards and you don't have time to resolve d issue since 11 days still you are working very seriously. But when mis bill payment promptly disconnects the connection..
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Anil Maurya (@mauryaanil0005) reported@JioCare @reliancejio I feel after sometime jio mobile network 🛜 are very slow i am irritating for this service i plan to change service
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Sachin Sharma (@SachinS35847868) reportedwhats the service of jio fiber i have issue for nw engineer visited 2 time but he told its techinical no one visited from last 5 days issue whats the services ?? now i want to refund my advance payment i want surrender this @Nitaambani56 @reliancejio @jio_fiber
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asdf_4 (@cvrj1245) reportedThe below mentioned complaint is still not addressed @TRAI @JioCare @jio_fiber #trai #jio
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Akash Das (@akashdasalan) reported@JioCare I applied for a Jio Air Fiber and accordingly got one but the first 12 hours it didn't work and today its working, but it's so slow. And the technician provided an old used router. Now please clarify that an old used router you installed everywhere when someone apply for new one