Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 24, 9:52 PM GMT+5:30.
- Internet (55%)
- Wi-fi (26%)
- Phone (10%)
- Total Blackout (9%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700032 , 700006 , 700012 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 18 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Wi-fi | 5 days ago |
|
Kolkata
|
Wi-fi | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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VAIBHAV CHAUDHARY (@TheChaudhary55) reported@JioCare What time you need customer to be rest assured,because it has been more than 20 days of complaining on different platforms and numbers but you people done nothing.poorest service by jio. I request all Indians not to use any jio services also reliance. @JioCare @reliancejio
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Ansuman Sahu (@AnsuSpeaks_) reported@reliancejio has been disaster in my area , Bonaigarh, Sundargarh,odisha. It's network and and speed is terribly low. Im also facing frequent network issue while calling as well. Take a look . Pathetic service @JioCare
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare please send someone to do the service today under any circumstances. This has been pending for almost 7 days as nobody has come for service.
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What's in a name (@saurabhaman5551) reported@JioCare @JioCare what's the status? How long are you going to take? It's been more than an hour. Your customer service number doesn't connect me with an actual human.
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Rajesh Mohapatra (@mohapatrark) reported@JioCare The manager is now alleging that the router has been damaged by me so either I pay for the damages or take a new connection. This is the situation and service quality after 11 days of service disruption.
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Abhishek Bajaj (@AbhishekDBajaj) reported@JioCare Yes you have provided the resolution that to restart the router but how many time to restart it in a day of 24x7 only do on and off the it. When the full area there is connectivity issue in mobile and airfiber the how restarting will work.
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Om Prakash🇮🇳 (@TweetOfOM) reported@JioCare Hello @JioCare @reliancejio , Jio Fiber service got disrupted due to cable cut. Raised the service request on 23.07.2026. But no service engineer visited yet. In June also service engineer took 7 days to visit , now same thing is happening. Don’t you learn from past mistakes.
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bikash goswami (@imbikashgoswami) reported@JioCare this kind of internet service from jio is not expected, I called two times from morning but nothing changed, bsnl 4g is much faster from your 5g, Have a look into it. From last two days I am experiencing it.
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GAGAN (@gaganxn1) reported@JioCare I received a call from @JioCare , but it got disconnected before we could speak, and no one called back. I'm also unable to reach a customer care executive through your support options. Please call me so I can explain my Jio connection issue and get it resolved. @reliancejio
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बहुजन प्रचारक (@bahujan___0085) reportedDear @JioCare, I've been facing internet connectivity issues in my area for the last 2 days on both of my Jio numbers. I've already registered 4 customer complaints, but the issue is still unresolved. This is seriously affecting my daily work. Please look into this matter.