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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 19, 12:54 PM GMT+5:30.
  • 58% Internet (58%)
  • 22% Wi-fi (22%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700032 , 700023 , 700108 , 700071 and 700012 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 19: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 5 hours ago
Kolkata Internet 8 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 1 day ago
Kolkata Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • hvchopra
    Harsh Chopra (@hvchopra) reported

    @JioCare This reminds me of my past BSNL experience. No resolution and no information on by when it will be resolved as of day 4

  • Akshayku123
    Akshay koppula (@Akshayku123) reported

    @JioCare when will you solve my OTT subscription problem of jio Fiber, you know how to disconnect connection on time but not at all interested to solve customer issues. I have bought 999 Fiber plan and but still not received my prime video subscription from 2 months.@reliancejio

  • yatendersharma
    Yatender Sharma (@yatendersharma) reported

    @JioCare Dear Jio Customer Support, I would like to raise a serious complaint regarding the behavior of your field staff and the wrongful disconnection of my #JioFiber connection.I have been a loyal #JioFiber customer since 2021.

  • KonthamDheeraj
    Dheeraj Kontham (@KonthamDheeraj) reported

    @JioCare @gupta_varun5 @JioCare Your service is absolute nonsense, I am having issues from past one week, still the same issue. Even your customer service is pathetic. You are just looting money, no responsibility from your end.

  • unpopular_op9n
    Unpopular Opinions (@unpopular_op9n) reported

    Hello @reliancejio , your airfiber service is ******. You don't let people complain while having low speed issues. You regularly have network outages in my area. Your customer care's are equipped with what kind of devices. My ookla speed test shows 6 Mbps for 30 Mbps connection.

  • JioCare
    JioCare (@JioCare) reported

    @ShivamS73175190 @JioFibre @reliancejio Hi Shivam, we apologize for the inconvenience caused to you. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the engineer visit date & time. Request you to use the selfcare route to reschedule the engineer visit after few (1/3)

  • PrashantKikani
    Prashant Kikani (@PrashantKikani) reported

    @JioCare What is the purpose of customer care if they cannot even log a complaint when the service is down? This is the worst customer support experience I have ever faced.

  • rohitversity
    Rohit Kumar (@rohitversity) reported

    @JioCare I requested cancellation of my Jio AirFiber order before installation, but there's still no positive action. This is only a booking. No service, installation, engineer visit, or activation. NCHComplaint: 9752624. Kindly cancel Order LR00001EB9JT and refund the amount immediately.

  • rana_karanvir
    करणवीर राणा (@rana_karanvir) reported

    @JioCare Enough is enough! Your network has been terrible for months in and around PIN codes 174507 & 174305. Calls keep dropping, mobile data barely works, yet customers pay full price. Contact me immediately and fix this issue permanently. #Jio #JioCare #PoorNetwork

  • RajAyus23392719
    Raj Ayush (@RajAyus23392719) reported

    Why jio network is so down today? Same case anyone? And @JioCare ₹349 is not a less amount , improve your network related issue please