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Reliance Jio Outage Report in Kolkata, West Bengal

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700063 , 700026 , 700032 , 700094 , 700023 and 700006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 1 hour ago
Kolkata Internet 6 hours ago
Kolkata Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • being_samiran
    Samiran Sarkar (@being_samiran) reported from Kolkata, West Bengal

    I spoke with Ayesha and Nikita Dharod but no one helped me with my service request SR0000116N0K. Is it a joke going around. No one is understanding the loss of my work. Such a shame in this pandemic. @jio @JioCare @reliancejio

  • Zishan_vicky
    Zishan Ahmad Khan (@Zishan_vicky) reported from Hāora, West Bengal

    Worst Network @airtelindia @Airtel_Presence @airtelnews I’m port my no as soon as Possible to @reliancejio

  • being_samiran
    Samiran Sarkar (@being_samiran) reported from Kolkata, West Bengal

    My internet is down from the last 2 days and I compliant Jio with ref no SR0000116N0K. The engineer was scheduled today between 12pm-3pm but no one turned up and no one bothered to call me. It's creating a heavy impact in my workplace. @JioCare @reliancejio @jio

  • anujsadh
    anuj sadh (@anujsadh) reported from Kolkata, West Bengal

    @JioCare If dis problem continue have to port my number frm jio to someother company. Many more jio customer frm my locality r also going to port from jio to someother. Y only jio network having problem in my locality. Other company network is very good

  • samannoychatter
    Samannoy Chatterjee (@samannoychatter) reported from Kolkata, West Bengal

    @JioCare any update as to why the network is down in Baranagar Pincode: 700036 in 24 Parganas (N) District of WB. The network was up and running till 4PM today. And by what time can we expect it to be resolved.

  • debapriyabiswas
    Debapriya Biswas (@debapriyabiswas) reported from Kolkata, West Bengal

    @Airtel_Presence @airtelindia , no service in kolkata pincode 700041. The area has power and it's not waterlogged. Kindly look into the matter. Useing @JioCare to tweet

  • anujsadh
    anuj sadh (@anujsadh) reported from Kolkata, West Bengal

    @JioCare please resolve my network issue fast otherwise I hv to change sim from jio

  • dr_suvadipmaiti
    Suvadip Maiti (@dr_suvadipmaiti) reported from Kolkata, West Bengal

    @JioCare, @reliancejio - Difficult situation I understand. But no connectivity in Jio network at my home since yesterday evening post Cyclone Amphan. Tweeting this 5 km away from my home. Please restore connection soon. Me - 9903920356 Wife - 9903948355 Jio Fi - 6289008485

  • sdhalisahar
    suvam dey (@sdhalisahar) reported from Kolkata, West Bengal

    @VodafoneIN The network is not available in 743135, Halisahar ,North24 pgs area from yesterday. Vodafone are providing third class service now a days. In the same area's @reliancejio provide 24×7 service.For this customer is coming to another line by porting Voda #CycloneApmhan

  • itzzmesush
    Susmita Mallick (@itzzmesush) reported from Kolkata, West Bengal

    @JioCare @reliancejio There is no network in my area from past 5 hours. Please check & fix it asap.

  • Rahulsinghkv201
    RAHUL SINGH (@Rahulsinghkv201) reported from Kolkata, West Bengal

    @JioCare Currently the speed of network is between 0kb/s to 30 kB/s it's happening from about 6 months several times I have called the customer care executive but they only gives excuse of maintenance or upgrading process please look into this matter EA 25/3 Baguiati Kolkata

  • dibyadut
    dibyadut ray (@dibyadut) reported from Hāora, West Bengal

    @JioCare In our Howrah podra area we have no internet connection, if it's comes then speed is very slow. Please do something

  • ibeingchiru
    Chiranjit Bose (@ibeingchiru) reported from Dohāri, West Bengal

    @airtelindia ...they say you need to take a leaf out of others book...high time you do it from @reliancejio ....hopeless service since last two days at this challenging times when you need connectivity the most. Time to change #airtelindia and i speak on behalf of atleast 300 ppl

  • anujsadh
    anuj sadh (@anujsadh) reported from Kolkata, West Bengal

    @JioCare Please send someone to my place nd see difficulties we facing while suffering. Sorry to say jio network is getting worst day by day. For suffering net I hv to go outside on road or put my mobile outside window to suffer net.

  • ibeingchiru
    Chiranjit Bose (@ibeingchiru) reported from Kolkata, West Bengal

    @Airtel_Presence...they say you need to take a leaf out of others book...high time you do it from @reliancejio ..hopeless service since last two days at this challenging times when you need connectivity the most. Time to change #airtelindia and i speak on behalf of many affected

  • dibyadut
    dibyadut ray (@dibyadut) reported from Hāora, West Bengal

    @JioCare @Asish_Kolkata At Howrah podra we are getting 2 g speed ,. Very slow to do work on internet. We can not conect with our overseas clients. Please do something

  • ranjan_rishiraj
    Rishiraj Ranjan (@ranjan_rishiraj) reported from Kolkata, West Bengal

    @reliancejio why the speed of jio is decreasing day by day There was not a single network on jio for last 42 hours in Barrackpore ,Kolkata where as airtel was giving a decent internet speed where jio has not done anything. Jio has become the India's biggest sim distributor .

  • UD_kumar1
    Kumar Udbhav (@UD_kumar1) reported from Parnasree Pally, West Bengal

    At this adverse situation in Bengal there is nothing going up wellfor the citizens. As far as connectivity is concerned only Jio #jiocare @reliancejio network is coming rest Airtel and Voda has zero network in most of the areas. @airtelindia @Airtel_Presence Airtel please help.

  • rishab2806
    Rishab Singhal (@rishab2806) reported from Hāora, West Bengal

    I never thought I would say this, but right now I am missing my stable Tata Docomo 2G over this unstable 4G from possibly two of the biggest mobile service providers in the country. @reliancejio @airtelindia

  • akagniak
    chachapoya 🌦 (@akagniak) reported from Kolkata, West Bengal

    Dear @airtelindia .. it’s more than 60 hours since #Amphan .. your service in Hastings, Kolkata still not restored. Using @reliancejio hotspot for this tweet.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Devesh2407
    Devesh Singh (@Devesh2407) reported

    @JioCare @saurabhjain264 Team still I'm waiting for your response. Your sales agent are doing fraud to complete there sales targets and you guys don't care about that even if the customer is contacting you guys again and again. This is horrible customer experience what I'm facing now.

  • Chandra_kant10
    Chandra Kant🇮🇳 (@Chandra_kant10) reported

    @JioCare since last three days my ticket status is changing but no one has come to resolve the issue

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported

    @reliancejio @JioCare : in our office “JioPrivateNet” hotspots are present. My wifi was on, it get connected automatically, my apps got auto updated and all my data balance for the month is gone. Why that wifi deducted my own balance?? What type of service is that?

  • Mithilmadan24
    Mithil madan (@Mithilmadan24) reported

    @JioCare Every day is a issue in afternoon time today I was not able to give my bank certification exam due to net down it was working fine in the morning n all of sudden it got disconnected I receive messages everyday in the afternoon that internet is down in your area

  • punwali
    Abha (@punwali) reported

    @somitsrivastav_ @JioCare Totally agree. Jio is becoming the worst service provider. Even I am thinking of porting to Airtel.

  • Vignesh08642253
    Vignesh (@Vignesh08642253) reported

    @nikunjp41770865 @reliancejio @JioCare Bro pls return that bro if u ask for relocation or disconnection they will not do anything very worst service I'm trying for disconnection for past 15 days no one came sending message that they cant reach me in location pls return jio bro

  • Simple_jeet
    Jeet (@Simple_jeet) reported

    @reliancejio @mipaltan Why postpaid plans are different from prepaid. When we are paying in advance It's really bad #TRAI

  • Ricky69193046
    Ricky Chauhan (@Ricky69193046) reported

    @reliancejio internet service is getting poor day by day and your customer care executives are not interested to resolve the issues of customer infact they don't want to listen.

  • HemantDehrwal
    Hemant Kumar Dehrwal (BeFitGym) Owner & Trainer (@HemantDehrwal) reported

    @JioCare very bad netwark many many time complant No Solution

  • b1f2f0a0674f441
    Riya Patel (@b1f2f0a0674f441) reported

    Distributor jio balance nhi de rhe hai activation mnp customer return jaa rhe hai hamari shop se jio pos id 0681437935 My number 9325444535 @JioCare