Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 13, 7:25 PM GMT+5:30.
- Internet (55%)
- Wi-fi (27%)
- Phone (11%)
- Total Blackout (6%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700006 , 700061 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 17 hours ago |
|
Kolkata
|
Phone | 1 day ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Shrivastava (@Rahulshrivstv) reportedIs @reliancejio fibre service about to shut down ? There is complete breakdown every two months. Daily the signal is slower than 2G days. And no one responds to complaints. @DoT_India do u have any regulatory power left to pull up telecom companies. Your salaries are still coming from the Consolidated Fund of India not Altamount Road.
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Yogesh Shah (@Vaniya_Boy) reported@reliancejio My 5G data is completely not working properly since daily data exhausted. I have already recharge top-up voucher of 151 for 9 GB 4G with 5G unlimited. But still 5G isn't working compared to 4G at all. Don't know which type of service @JioCare providing name of 5G.
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Samir Bhure (@Samir12687245) reportedIt's 58 hours and jio engineers are not able to resolve port mismatch issue in for our WiFi connection. @JioCare
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Gaurav Vishwakarma (@Gauravv14391) reportedLooks ..people don't know backend policy ..if they get any offer in app & can call customer care for verification.. If customer care is telling you are eligible & can make 707 rs payment & use 2 months internet Let me know who's fault is it User or company ? Ans plz @JioCare
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Jasvinder Singh (@jasvinderhsingh) reported@JioCare Again internet is down. Please start refunding my monthly payments every time the internet is down
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Ashok Gupta (@gupta_ashok) reported@JioCare I have shared the screenshot and you can clearly see that there is no option to reschedule or call or track service request since the service engineer is not assigned till now how can I track or call the service engineer do not give prototype reply.
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Sunny Patel (@sunnyppatel) reported@JioCare Really frustrated with your support team. MyJio app still shows an old fiber connection that shouldn't be there. Same happened again SR00003A2EVRN closed four times but still same issue. Can someone actually help me resolve this? #JioDown @reliancejio
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Ranjan Somani (@RanjanSoma12635) reported@JioCare @reliancejio My JioAirFiber has been down for the last 12 days due to rain. Despite repeated complaints, no timely support was provided. Now that an engineer finally visited, I was charged ₹349 for an adapter, even though your device was damaged because of rain.
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Mohan Reddy (@MohanReddy874) reportedHi Team, In my account showing balance in pending amount. Please convert into usable amount expect lien money Account Number: 000220391206531 Registered Mobile Number: 9515477575 @CareJpb @JioCare @JioFinance1 Pls help me
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Pj (@Pj72261267) reported@JioCare It has been 5 days without internet, direct messages with details yielded nothing as you guys never take customers seriously...really pathetic service!!!