Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 5, 5:33 PM GMT+5:30.
- Internet (67%)
- Wi-fi (21%)
- Phone (7%)
- Total Blackout (4%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700028 , 700061 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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pankaj (@pankmech) reportedComplete blackout from @JioCare @reliancejio! Relocation request raised, services shut down, but zero communication. There is absolutely NO WAY to reach a real customer executive. Just automated loops and fake promises. Worst relocation experience ever. #JioFiber
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Er Mohamed Wasi (@mywasee) reported@JioCare Dear Customer, Payment of Rs. 824.82 for your JioHome connection with JioFixedVoice Number +914431669605 through UPI Payments has been received on 04-Jul-26. Thank You! Now setup JioAutoPay and enjoy the convenience of automatic bill payments. To register for JioAutoPay, click
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DEBANANDA MOHANTY (@Bombay_1981) reported@JioCare What the investigation? Its already been 3 days. Very nice investigation...... Just not words. I will further escate this issue with other sources,
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🇮🇳tHeSeeKer (@sundaramshrik) reported@JioCare if you ask for all info to troubleshoot, what is the use of the app? i hv shared the app screen results, only for recharging you have made such a heavy app? hv shown signal bars also/make the app give right info of analysis/it fakes all its results to fool cust& u ask more info
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AVISH CHANDRA (@AVISHCHANDRA5) reported@JioCare i am unable to use my jio fiber due to continuous red light blink and when I am calling customer care to raise service request call is being disconnected automatically
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Er Mohamed Wasi (@mywasee) reported@JioCare @JioCare still no progress for my payment. Still service not activated. Could you please check this on priority?
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Shashank S Mishra (@AdvShashank92) reported@JioCare @reliancejio 15 days and my JioFiber is still unusable. Frequent disconnections every minute, diagnostics completed, yet no resolution or engineer visit. Extremely disappointing service for a paying customer. RMN: 6307145389. #JioFiber #CustomerService
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TG (@teegeeman) reported@CoongCockroach @reliancejio @JioCare I have been using Jio broadband for over five years now. While the service is dependable and useful, the charges and quality are, unfortunately deceptive. When I pay for 300 Mbps, I get the additional OTT channels and other options, but the speed remains within 90 to 100 Mbps
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Rishabh Chaturvedi (@rishabhroxx1995) reported@JioCare @JioCare your team is asking me to show patience, i have raised complaint on 2nd july, till date noone visited to check the issue and resolve it. Appointment gets rescheduled again and again, ur entire previous team has left jio, no one is there to ask help from. #worstservice
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ashutosh jha (@ashutosh5553) reported@JioCare Where is extream weather condition. Do you check live weather in google. In world of AI you tweet without checking. No rain , no issue here. I am not facing issue along whole tower now it seems. Earlier your service was good hence we moved to Jio. Now let us see your service.