Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 24, 8:10 AM GMT+5:30.
- Internet (75%)
- Wi-fi (14%)
- Total Blackout (6%)
- E-mail (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700071 , 700027 , 700094 , 700009 , 700054 and 700023 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 15 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SabyaChachi (@MusclTwitch) reported@JioCare Kindly provide a detailed report of what is internal wiring issue for which the customer had to call for an electrician.
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Gyan Vikash (@Gyanlachhuar) reported@reliancejio @reliancejioCare Jio network at my location is extremely poor. Calls are frequently failing/dropping and connectivity is unreliable. Please check the local tower/network and fix the issue. #JioNetwork
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raj gawande (@rajgawande20) reported@reliancejio Your network and internet service in my area is extremely poor. 📶❌ 4G/5G speeds are very slow, calls also face network issues, yet recharge prices keep increasing. I’ve raised complaints multiple times, but the issue is still not properly resolved. #networkissue
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Joy (@sai199907) reported@JioCare I received the exact same response from your CSR. If you’re also going to ask me to reschedule thetechnician visit without providing any actual solution, then there is no point in replying.I have already been waiting for 2days without a resolution.stopping giving scripted respons
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kiran sanghishetti (@kiransangisheti) reported@reliancejio #jio Paid 1200 for JioFiber relocation with 6 days’ notice. Despite multiple promises, installation wasn’t done at new location. Today I found only the uninstallation ticket was created—no installation ticket! Now I’m without service.
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Prafful Bonaventure (@praffulbk) reported@JioCare @JioCare I do not want the Set Top Box or any further visit. I only want: Permanent disconnection of my JioFiber connection Full refund of ₹706 + remaining amount from my previous plan Compensation for the harassment and deficiency of service
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Mr Stark (@ScorpionPratik) reportedSR No.: SR00002NNMUS @JioCare Till now no engineer have contacted ... No one came time scheduled was 1-2pm today. Complaint already filed. Escalate it to state level team please.
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✨🕷️ (@Priyanshu___10) reported@jiocare facing same issues again
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Dr. Jitendra Mishra (Jitu) जितेंद्र मिश्रा 🇮🇳 (@JitendraMBAhrd) reported@JioCare no msg and call jio representative very poor condition
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Joy (@sai199907) reported@JioCare What’s the difference between your previous response and this one? Both are the same scripted reply. Instead of copy-paste responses, please address the actual issue and provide a proper solution.