Reliance Jio Outage Report in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kolkata come from postal codes 700001, 700061, 700054, 700026, 700050, 700094, 700032 and 700006.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Ghusuri and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Internet | |
| Kolkata |
Total Blackout | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Wi-fi | |
| Kolkata |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare Shame on @reliancejio It's almost 96 hours and you don't have an answer. Engineer was scheduled to visit me yesterday morning but no one came. @JioGigaFiber_ #JioFiber is time and money waste. @JioCare @DoT_India please help.
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare this is completely not the truth you have no idea of the ticket and the resolution have called up and wasted hours of my valuable effort and energy to hear lies from customer service working from home where no measurement being done to open tickets poor state
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@reliancejio @trai @OishiPoddar you tell lies to customers close tickets and provide no services escalation to trai we customers are being taken for a ride where for more than 25 days service not provided on an annual plan
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare I have also received sms with all wrong information which is not executed this is the misrepresentation of Jio wish I could cancel The agreement but they have taken money for the year
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jiocare no action taken very poor issue resolution do not CARE for your customers issue open for22 days
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Rajib Mitra
(@RajibMittra) reported
from
Kolkata, West Bengal
@adagio_aria @JioCare JioDoesNotCare. Stupid of this co. Upgrade this s.o.p. of yours @JioCare
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@reliancejio @PrimeVideoIN @jiotvplus Wanted to give a poor customer feedback on the jiofibre services installed by me no resolution for 21 days unheard of in service industry
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare 4 service request have been made for past 22 days lots of time spent by me yet no attempts being made to resolve the issues poor customer service issues being taken for a ride need to escalate for help have paid for an year customers beware of Jio
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Gautam Kumar
(@gtmmahi) reported
from
Sāntrāgāchi, West Bengal
@reliancejio itna slow speed hai ki YouTube to door ki baat facebook chlna muskil ho raha h please solve this problem urgently
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@taglinedb @JioCare Absolutely required taking customers for a ride no service levels no escalation matrix we are trapped with Jio Airtel was my previous provider any day better and receptive to customer concerns Jio has lost it totally pathetic service
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare you have very poor customer service only false responses on Twitter without any action being taken have my case for 21 day’s no services on jiofibre customers beware
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@jioCare no issue resolution after 22 days lots of wasted time and resources shame Jio customers be wary about the support in Kolkata
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare issue continues no resolution in place poor Jio support
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Ayush Sharma
(@ayush30481) reported
from
Kolkata, West Bengal
@Airtel_Presence @airtelindia 7th June to 16th June. 9 Days Gone but no solutions from ur end. Only fasle assurances and asking for DM only, thats fine 2 sent 7 DM as well but u have not bothered. Cheating your customer, the decline has begun. @amazonIN @JioCare
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Anil Kumar
(@AnilKum1970) reported
from
Kolkata, West Bengal
@JioCare @reliancejio no resolution yet. Service is down since 11th June. Resolution time was given for yesterday 14th. No resolution yet. Resolve within next 1 hour or I'll escalate issue to higher authorities.
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Kushal Haldar
(@EnthusiastKH_7) reported
from
Kolkata, West Bengal
@TheSoumyaPatra @JioCare @reliancejio @DoT_India @TRAI Matter of fact,people consider @reliancejio as a better service provider in terms of connectivity, however the real scenario seems to be different.@JioCare seems to be slowest of the lot,despite having wires under the ground,it failed to provide connectivity even after 25 days.
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Santanu Biswas
(@aadharlinked) reported
from
Kolkata, West Bengal
Our office is in main business hub of Kolkata (Dalhousie). But still the only option for a landline connection is incompetent @airtelindia as the ailing BSNL is no more of an option and @reliancejio is yet to roll out their service. This has made @Airtel_Presence complacent.
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare poor customer service by Jio fibre no service for 21 days in kolkata no service engineer visits service tickets being closed without actual closure unethical practices
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Soumitra
(@soumitra115) reported
from
Kolkata, West Bengal
@JioCare Really frustrating experience, in today’s WFH days, WiFi issues should be treated with immediate urgency. Pre paid jioFiber not working since nearly a month. Need immediate response. Engineering team should be sent urgently!@reliancejio
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Lalit Kumar Poddar
(@LalitKumarPodd2) reported
from
Kolkata, West Bengal
@JioCare No such sign , appearing , pl expedite the solution
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Lalit Addiwar
(@thelalitaddiwar) reported
Today @reliancejio network is working too slowly from last 30 minutes. Team must take care this soon.
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Shivu R Patil
(@shivu346) reported
@JioCare Ur service guy informed that it will take 8 days to resolve the issue. So how are we supposed to WFH without internet? And what about the internet pack payment made? Would you guys refund or extend?Need the issue to be resolved by tomorrow morning 9AM.Escalte if need be
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jaykunj chaudhari
(@jaykunj13) reported
Solve this internet problem..@reliancejio
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Rohit Kumar Mishra
(@rkmthegreat) reported
@JioCare @reliancejio i am facing very slow speed from jio which is impacting my work alot. on calling jio care, it says its a known issue. Please let me know about this known issue and resolve asap.
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Abhishek Tripathi
(@Abhishek5457) reported
@JioCare @JioSaavn @JioSaavnCare Ur caller tune quality is worst in the world.. It might make someone deaf. Too much disturbance. Btw I am talking about Master the Blaster song.
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Nitesh gour
(@Nitesh94146804) reported
Issue Not resolved yet @reliancejio @JioCare
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Ashish Shah
(@AshishShah1983) reported
@Airtel_Presence 2 days and no action!! Time to move on from airtel?? @Vodafone_Ind @reliancejio potential new customer waiting for you.
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Vishhal Jaain
(@iamvishhal) reported
@JioCare @Anilrdl Worst
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Atul Sinha
(@AtulSin61828831) reported
@JioCare Hello Sir/ Madam. I am trying to reach out to the customer care executive but everytime I am clicking to connect the customer support. The phone is automatically getting disconnected. Why it's happening everytime ?
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Abhishek Jha
(@abh1shekjha) reported
@JioCare I lost my phone today. Kindly help me to trace my phone. Called cstmr care but they are upgrading their services.