Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 1, 11:56 PM GMT+5:30.
- Internet (71%)
- Wi-fi (19%)
- Phone (7%)
- Total Blackout (2%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700071 , 700061 , 700006 , 700032 and 700028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 19 hours ago |
|
Kolkata
|
Phone | 21 hours ago |
|
Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Zara (@zarahertz) reported@1ntelligent1nv @JioCare @reliancejio "will escalate further" is telco code for ticket closed and forgotten. relocation cancels with no reason logged means the process itself is broken, support is just the messenger
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JioCare (@JioCare) reported@ShankyPaul_Toko @reliancejio Hi Shanky, we apologize for the inconvenience caused. Your complaint has been registered, however, due to system restrictions, we are unable to confirm the Engineer visit date & time. Request you to use the self-care route to reschedule the engineer visit after few (1/3)
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Swetassoulsearch (@shweta2786) reported@JioCare you guys are joking right, 48 hours of internet outage, not one way to get through to customer care. This is some kind of fraud. The customer care via call or chat just simply told me that there is an outage in my area, inconvenience is highly regretted. Ridiculous
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Eyeatsushan (@eyeatsushan) reported@JioCare @reliancejio Orn number NO00015GM43P I'm now just begging you either deliver my new sim or refund back my money you guys are now troubling me a lot it's been more than 10 days I wanted my sim for urgent I contacted customer care 6-7 times bt no resolution was put on
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Sandeep Kumar (@thelogicfinder) reported@JioCare 7 days after payment, and endless follow-ups but still my business broadband is not istalled. Order No: NO0001E9BK3G I'm expecting a quick resolution to this issue.
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Sahyadri (@lifeincircle) reportedIs it just me who experiencing @reliancejio @JioCare network and speed that has gone to **** in last 3 months.
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Priyadarshan (@Priyadarshan85) reported@JioCare I have been without a working JioFiber connection since last night. I raised a support request with the Jio customer support team yesterday. This morning, the assigned technician called me only to inform me that he had been sent to my old installation address
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Nayaab Azam (@nayaab08) reportedDear @MukeshAmbani06, Your team at @JioCare has turned customer support into a copy-paste exercise. I've been reporting my #JioAirFiber issue for days. Engineers don't visit, updates never come, and every reply is the same: "Please allow us some time." (1/2)
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3112aryan2 (@3112aryan2) reportedExtremely disappointed with JioFiber service. My internet has been completely down for 2 days now. Complaint raised multiple times. Engineer visits happened, but issue still unresolved. Today’s engineer confirmed the problem is from the network side. @JioCare
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Zain Baig (@_zainbaig_) reportedJio has the worst customer service and app. I raised a request for relocation of connection and no one has reached out to me. I am unable to speak to the customer care it’s set on auto reply. Worst service, can’t trust @reliancejio @JioCare