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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 8, 3:50 AM GMT+5:30.
  • 63% Internet (63%)
  • 22% Wi-fi (22%)
  • 7% Total Blackout (7%)
  • 5% Phone (5%)
  • 2% E-mail (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700054 , 700032 , 700023 , 700007 and 700071 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 2 days ago
Kolkata Wi-fi 3 days ago
Kolkata Phone 4 days ago
Kolkata Wi-fi 4 days ago
Kolkata Internet 4 days ago
Kolkata Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • skdamani7
    Sunil Damani (@skdamani7) reported from Hāora, West Bengal

    @JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Arpit_Khunteta
    Arpit (@Arpit_Khunteta) reported

    @JioCare Paid for Jio home connection for 18 months yesterday, the sales rep said installation will be done the same day. No one came for installation yet and no way to speak to a rep on call support. Do you really care? #Poorcustomerservice

  • InsightsGenX
    Ruchika Ahuja (@InsightsGenX) reported

    @jiocare no internet. Pls help.

  • he37z
    ASHU π² 🌶️🪞🫎 (@he37z) reported

    @JioCare I am already a jio user but i have @airtelindia sim too where i am facing low signal in my area. If the team will not give reply or solve my prblm i will definitely change my number airtel to jio and i will give real feedback to my viewers and family to use jio instead of airtel

  • chavhan_ad39649
    Aditya Chavhan (@chavhan_ad39649) reported

    @reliancejio @JioCare @jio despite having jio 5g plan and jio 5g converge your 5g doesn't even work for a min I just get the 5g signal but it doesn't work then what's the meaning of recharging for 349 😑😑

  • InsightsGenX
    Ruchika Ahuja (@InsightsGenX) reported

    @JioCare What exactly happened to your network? You gave our location network tower strength to someone else?

  • kajal_dhamdhere
    Kajal Dhamdhere (@kajal_dhamdhere) reported

    Hi @JioCare, my brother offshore for 9 months, he is travelling to Italy and will be back in India after 9 months. I just want to know the process to keep his number active. Could you please help me with the same ? It’s bit urgent

  • MOHAMMAD260191
    MOHAMMAD FAIZAN (@MOHAMMAD260191) reported

    Reopen Service Request SR00003CLX6F (No. 7059212786). Facing continuous no network issues since 30th Dec 2025. Closing the ticket without resolving the coverage problem is unacceptable. Please fix this network issue immediately and provide a clear timeline! @JioCare @nch1915

  • sheth_apoorva
    Apoorva Sheth (@sheth_apoorva) reported

    @JioCare @reliancegroup @reliancejio ..my disconnection request which ISN’T & now FORCEFULLY pushing me to accept the re-location request? Why the hell a customer has to face such mental harassment at the cost of the illiterate behaviour by your JIO employees of not being able to read & interpret my simple email?

  • imHem19
    Hemakumar Amasa 🇮🇳 (@imHem19) reported

    @JioCare I am well educated to recharge via app,or even if considered they are reaching out to us to provide assistance, why on earth r they telling my number will be deactivated soon, if u want to increase sales better improve service n network @TRAI @JM_Scindia ,this is harassment

  • SamirS4876456
    Sam Sun (@SamirS4876456) reported

    @JioCare i have new jio airfiber connection + 91-6432368708 got on 30th July but i m frequently getting disconnection and email address is wrong so i m not not getting any email update regarding connection so pls reach me out on registered no. sort out the problem