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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 24, 8:10 AM GMT+5:30.
  • 76% Internet (76%)
  • 14% Wi-fi (14%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700027 , 700071 , 700094 , 700009 , 700054 and 700023 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Reliance Jio

Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 9 hours ago
Kolkata Internet 23 hours ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 2 days ago
Kolkata Internet 5 days ago
Kolkata Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • saumya3230
    Saumya Basu (@saumya3230) reported from Kolkata, West Bengal

    @JioCare pls do something.. your network is horrible.can't make e single from my jio number..

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • PEastbengalian
    Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal

    @reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • abhinav_avi03
    AVi (@abhinav_avi03) reported

    @reliancejio I requested a Jio SIM port online on 14 Aug, but there has been no delivery attempt till now. Since 19 Aug, the delivery person calls me every day saying he’ll deliver it, but never does. I raised a complaint with Jio on 20 Aug, issue remains unresolved. @JioCare

  • akumar368
    Amit kumar (@akumar368) reported

    1/4 15+ days. KYC completed. Installation fee paid. Then I was told my area has reached its “installation limit” and Jio AirFiber cannot be installed I complained to Jio Customer Care 3 days ago. I was assured that installation would be done. Still waiting. @reliancejio @JioCare

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare @reliancejio all of u guys are like salesman with butterscotch words from AI not for the resolving issues with no ethics. Same statement 2 all regret and appreciate which you don't have any. Took 3+ months field engineer thief day 1 I said, amazing smell coffee beans.

  • Sunil31088693
    Sunil bhanushali (@Sunil31088693) reported

    @JioCare Problem not solve till now

  • cluelessthinks
    Clueless (@cluelessthinks) reported

    @JioCare What kind of support is this? It's been 48 hours, still the issue is not resolved. Amd your ******* jio app is useless to update a query to existing compliant. 🤬🤬🤬🤬

  • shankkksss
    Shashank (@shankkksss) reported

    @JioCare @JIOAIRFIBERIN Guys there has been an internet connectivity issue for the past 3 days. An engineer visit is scheduled for today 3.15-4.15 pm. I have been trying to get in touch over calland neither has the person reached out. No responses Can you please intervene!

  • rahulsingh8441
    RAHUL SINGH (@rahulsingh8441) reported

    @JioCare @reliancejio Please resolve this issue

  • SagarRamanuj_
    Sagar Ramanuj (@SagarRamanuj_) reported

    @JioCare Due to a technical issue, I did not receive the booking/order number for this order. Therefore, I made another booking on the 11th aug. using my other number, and I will proceed with the installation of that connection. Hence, I want a refund for this payment/order.

  • RaviChola
    TVK virtual warrior 🫡💯 (@RaviChola) reported

    Last three days 5G network issue in midnight no network 🛜 plz help me 🙏🏻😔 @JioCare @reliancejio pincode:612503 tamil nadu 🫡

  • khuraafaati1011
    khuraafaati_ashk (@khuraafaati1011) reported

    @JioCare @reliancejio worst internet speed after reacharging 100MBPS speed I am geeting internet disconnect issue and slow internet speed I am breaking this router and will see you in consumer court.