Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 8, 11:22 PM GMT+5:30.
- Internet (81%)
- Wi-fi (7%)
- E-mail (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700094 , 700050 , 700061 , 700006 and 700071 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 12 hours ago |
|
Kolkata
|
Internet | 18 hours ago |
|
Kolkata
|
Internet | 21 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SHIVAM KUMAR (@SHIVAMK12020138) reportedWhat kind of ****** services is @reliancejio providing to air fiber customers? Do any of your customer care numbers work? I have an interest speed of 0.34 mbps and I am paying for 100 mbps! And when I dial to complain, an auto responder plays a template msg blaming congestion!
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Samar (@SamarendraMis10) reportedWhat kind of Policy @JioCare running That they need more than one month time to refund the customer amount Can you please clarify where those amount travelling for one month Does is coming by roaming from Mumbai? At the age of this Digital world They are fooling customer
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Vikram Poddar (Hee/Hee) (@BoredRoomComedy) reported@JioCare Hi have shared details in DMs still there has been no response. Even yesterday the service representative was supposed to come but he has not turned up. We have already paid for the setup box so how can this fraud be allowed to be perpetuated! @DoT_India
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Md sajid (@sajid4us) reportedRaghunathpur Donwan Bihar 843105 is facing a lot of network issues. Today at 12 noon nothing is working, services are very slow. I think there is a problem with the network tower. @JioCare @reliancejio
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Shishir Rakshit (@shishir_rakshit) reported@JioCare How much time do you still need to solve the issue.
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Bhagchand Samota (@bhagchand84) reportedConstant voice call drops and pathetic network coverage with @JioCare / @reliancejio in Gurugram. Already raised complaints, but zero resolution. Is this the premium service we pay for in a major tech hub? Fix your network ASAP! #Jio #Gurugram #NetworkIssue
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Abhishek Dubey (@elexabhi) reported@JioCare Already done everything even there was visit of jio technician but problem remain same , this problem is not permanent only 15 hrs out of 24 hrs same phone network and air fiber network get disturbed at same time, kindly make technical audit of tower in my area
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RAVIN DESAI (@ravin0504) reported@JioCare @reliancejio You people are useless engineers give answers like model we received all lot are faulty , no support from senior team . Ask Akash now he is free from IPL matches look into his business issues
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Vishal Kumar Varun (@Vishalvarun1208) reported@JioCare Final warning. My refund is still pending despite repeated complaints and assurances. If the refund is not processed immediately, I will file a complaint with the Consumer Court and National Consumer Helpline. Please resolve this without any further delay.
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Sanjay Kumar (@sanjaykumarkrcl) reported@JioCare It seems the rectifying the fault is not in the capability of JIO fiber inefficient team that's why even after lapse of one week Great engineers are not able to put right the connection. Only false promises,worst experience