Reliance Jio outages and service status in Kolkata, West Bengal
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Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 4, 10:14 AM GMT+5:30.
- Internet (64%)
- Wi-fi (18%)
- Total Blackout (11%)
- Phone (4%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700054 , 700032 , 700007 and 700023 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 18 hours ago |
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Kolkata
|
Internet | 19 hours ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
|
Internet | 4 days ago |
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Kolkata
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Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal@reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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UB (@umvibh) reported@JioCare I am an emergency medical service provider and just for stating the obvious if any patient dies due to you negligence then @reliancejio is responsible for that death and the subsequent losses. We provide services to cardiac patients and elderly patients but @JioCare is absent.
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Suhiti Sheth (@suhiti) reportedShould have chosen @airtelindia over @JioCare I regret choosing Jio as my internet service provider. It is ridiculous how I am struggling to connect with a human since a month.
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CA Rakesh Khatri (@CARakeshKhatri) reported@JioCare Navin it’s again a rescheduling. This game is running since last 3/4 days. I am surprised that engineer has such guts that he picks the calls and never reply. In some cases never picks the call even where the call is reputed through Jio call Center.
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Khanak N (@Khanak_N) reported@JioCare Hello, kindly cancel my JioFiber order NO0001EIPIMA. Order was placed on 9 July 2026. No installation has been yet attempted. Please cancel it and issue full refund of paid charges.
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Prabu Rajan (@prabu10rajan) reported@JioCare @JioCare Still the Saturday isn’t fixed yet. I don’t know why the service request gets marked as completed when nothing is done or fixed.
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CESC Limited (@CESCLimited) reported@shayakghosh @airtelindia @JioCare Dear Consumer, We trust the issue has been addressed. Do feel free to contact us for any further assistance. Regards, Sukanta Team CESC Limited
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CA Rakesh Khatri (@CARakeshKhatri) reported@JioCare service request no. SR00003CNPWH generated on 31/07/2026. Since last 3-4 days engineer is appointed and he never visits. Even don’t pick calls. If pick the call never answer. This is how pre paid customers dealt at Jio fibre?
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Venkatesh Chowdary (@venkatesh1131) reported@JioCare How long should a user wait Just to cancel a relocation order ??, very bad service this is from jio @reliancejio
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Pranjal Jain (@mpranjaljain) reported@JioCare Please don't give SOP answers. The service engineer is not willing to come and the schedule keeps changing everyday. It now 6th day since issue occurred. He is saying they are being told to only focus on air fibre request and don't have bandwidth.
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Shhrenik Morakhia ༝ (@SHRENIKMORAKHIA) reported@JioCare After so much follow up I was assured of getting the resolution today. After four hrs when I checked my acccount to see if anyone is assgned or not. To the surprise it is shwoing appointmnet missed. I have not been contacted by anyone from JIO for the same. This is just a coverup