Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

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The latest reports from users having issues in Kolkata come from postal codes 700001, 700027, 700054, 700026, 700094, 700023, 700061 and 700009.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Kolkata, West Bengal 11/18/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Phone (13%)

    Phone (13%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

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City Problem Type Report Time
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata E-mail

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • rahman_shahnaz Shahnaz Rahman🇮🇳 (@rahman_shahnaz) reported from Kolkata, West Bengal

    @JioCare Hi I recharged with two plans, one top-up and still I'm unable to make calls. Please help asap🙏😭

  • mr_k_das KOUSHIK DAS (@mr_k_das) reported from Kolkata, West Bengal

    @JioMart_Support This is my order I'ds 15944918409055875M 15944919609056160M 15944920259056309M 15944923359000322M Today delivery boy call me address varified & told me long distance delivery so I cancel your order I am requesting please delivery. @ril_foundation @reliancejio

  • AnuragTekriwal Anurag Tekriwal (@AnuragTekriwal) reported from Kolkata, West Bengal

    My JioFi is not working since yesterday. I have restarted it several times. Still no Internet access. Unable to connect to customer care also. Need immediate support on the same. @JioCare @reliancejio

  • LalitKumarPodd2 Lalit Kumar Poddar (@LalitKumarPodd2) reported from Kolkata, West Bengal

    @JioCare Nothing is happening, except stereotypes answer from you , pl improve your service for God sake 🙏

  • LalitKumarPodd2 Lalit Kumar Poddar (@LalitKumarPodd2) reported from Kolkata, West Bengal

    @JioCare @reliancejio pl do lmprove your service , even not bothering to several complaints made to u about poor quality & speed of your Net , lots of disruptions , pl do look into (03335500352)

  • tribedi_uttaran Uttaran Tribedi (উত্তরণ ত্রিবেদী) (@tribedi_uttaran) reported from Kolkata, West Bengal

    Hello @JioCare, our phone connection (landline) provided with Jio GigaFiber fiber is not working from the past week. We have put a complaint using myJio app "Your service request number is SR000011M67T. You will receive an update by 11/07/2020 12:53" but received no service yet.

  • MK20100 MONJOY MALAY (@MK20100) reported from Hāora, West Bengal

    @JioCare I have e jiophone which is really very problematic phone. After 6months used the keypad did not work properly. After 1yr used the phone signal blinking i.e. the jiophone was not working. I really puzzled how to do with this jiophone number 6291173645.

  • SUBIRDA01425067 SUBIR DAS (@SUBIRDA01425067) reported from Hāora, West Bengal

    @JioCare @reliancejio Reported several times to Customer care over mail and phone call but unfortunately got irresponsible response from their end every time. kindly arrange to check the problem practically at the spot and do the needful to solve the issue as soon as possible.

  • arijit_roy2006 ARIJIT ROY (@arijit_roy2006) reported from Kolkata, West Bengal

    @JioCare Kindly Help me to Change my postpaid connection to Prepaid connection on the same number. There is no due in the number 7980111947.

  • RajeshTulshian rajesh tulshian (@RajeshTulshian) reported from Dam Dam, West Bengal

    @JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help

  • ThakerPrakash Prakash Thaker 🇮🇳 (@ThakerPrakash) reported from Kolkata, West Bengal

    @JioCare Hey your network is on terrible shape since the Cyclone hit Calcutta more than a month ago. My network has disappeared even though it shows 5 bars on the screen. I can even get thru on 198. I think it's time to go back to Airtel.

  • LazyTourer Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @reliancejio @haptik People actually don't use these tools. It's just another tougher way to read a simple FAQ section of a website. Alexa / Google Assistants are still something one can play with but in general when you need support, you need another human in other end.

  • bhagatvishal9 Vishal Bhagat ♐ (@bhagatvishal9) reported from Kolkata, West Bengal

    Since month I am facing trouble due to poor Network of @JioCare . Kindly resolve this problem.Earlier i did DM but got no response, @reliancejio should i port my number to @airtelindia Address jawpur, Pin 700074

  • SUBIRDA01425067 SUBIR DAS (@SUBIRDA01425067) reported from Hāora, West Bengal

    @JioCare @reliancejio please be noted that the problem is not mine only, all the jio users in our locality (Mitrabagan) are facing the same issue.

  • fire_on_ice82 iDeep (@fire_on_ice82) reported from Pānchuria, West Bengal

    Enough Is Enough. @reliancejio Has Crossed All Limits. They Are Least Bothered About Customer Complaints. Data Speed Is Getting Worse Day By Day To Prompt Customers To Buy Their Jio Fibre. I'm Porting Out. Don't Come Back To Me Crying Later On

  • ThakerPrakash Prakash Thaker 🇮🇳 (@ThakerPrakash) reported from Kolkata, West Bengal

    @JioCare How can u say that coverage in my area is Good when d Speed Test shows a bad network. If there are many users u hv to set up more cell sites & beef up yr network. You guys have been promising a new cell site since last 3 years. Only when customers leave, will yr network improve.

  • Mohit_Karnani95 Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    I am facing low network bar range as well as low speed internet. Kindly sort it out @JioCare @reliancejio

  • MK20100 MONJOY MALAY (@MK20100) reported from Hāora, West Bengal

    @reliancejio I have a jiophone which is really very problematic phone. After 6months used the keypad did not work properly. After 1yr used the phone signal blinking i.e. the jiophone was not working.

  • hindolmaity Hindol (@hindolmaity) reported from Kolkata, West Bengal

    @JioCare Neither the landline nor the mobile connected through #jiocall app via #JioFiber are able to connect. But internet is working fine. Please help.

  • sumant_agarwal Sumant Agarwal (@sumant_agarwal) reported from Kolkata, West Bengal

    @JioCare hi! 2 of our jio phone numbers don’t have network at our commercial office address since 15 days. Pls help

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GLORIUS23 gaurav (@GLORIUS23) reported

    @JioCare @amitkumar160695 Same response from April 2019, so I found a way that I will not recharge my Jio Sim Card till the jio executive not confirm the date of resolution.

  • TusharK45323133 Tushar Khanna (@TusharK45323133) reported

    @JioCare worst shameless network to use!! I have been complaining for past one month but they'll do nothing to improve the network. Just fedup of this worse network. Time to change the operator. The service of jio in Ambala has gone pathetic worse. Don't get this network.

  • chandra_anc Satish Chandra (@chandra_anc) reported

    Even @JioCare too need to learn from this for faster service request resolution.

  • DigitalSHIBNATH Shibnath Mondal (@DigitalSHIBNATH) reported

    @JioCare @reliancejio Not able to access Internet at same location during the same time for few months. I have called just before 10 times customer care 198 but no answer only script @airtelindia Can you help me out?

  • rohankrdebbarma Rohan Kumar Debbarma (@rohankrdebbarma) reported

    @JioCare internet speed is slow for 3 weeks. The appointed guy didn't show up. Gave a false excuse about your connection issues.

  • Hasanrangat Hasan Rangat (@Hasanrangat) reported from Lal Darwaja, State of Gujarāt

    @JioCare @reliancejio It's been more than 24 hours my postpaid services stopped, don't have any overdue. Still waiting for resolution.

  • chandra_anc Satish Chandra (@chandra_anc) reported

    @JioCare I requested cancellation of 4 of my numbers but only suspended. However, ported out 1 number and account is closed now. Interesting, this is a clear indication, how a customer should deal with @reliancejio

  • roamingraman Roaming Raman---உங்கள் ரோரா🇮🇳 🚩 RoRa (@roamingraman) reported

    @sgrajanchennai @JioCare They responded well, but never solved it.

  • Sultansm Sultan (@Sultansm) reported

    @nanigonna No use. Better to port out of @airtelindia. Struggled with their horrible internet and also support teams, (till regional escalation team). Just today my port out has been completed from airtel to @reliancejio and Jio has stable internet at least, apart from being a bit slower

  • kalkikhatk Parbesh Ranga (@kalkikhatk) reported

    @JioCare @reliancejio too slow internet speed. Kindly solve the issue. Otherwise i am porting to any other networks. Biggest fraud company of India. @DoT_India are supporting jio or what. Kindly do your duty. Take the action.