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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 6, 2:02 PM GMT+5:30.
  • 80% Internet (80%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700094 , 700061 , 700050 , 700006 and 700071 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 1 hour ago
Kolkata Wi-fi 3 hours ago
Kolkata Internet 16 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • ANBHATTE
    आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bodiyaar
    Adv.அஇரா..BE,LLB. (@bodiyaar) reported

    @JioCare raised complaint two days back for internet issue in fiber,still no one has responded.worst and hateful service.time to quit.@reliancejio #jio #reliance #internet

  • AniHyderabad
    Ani Hyderabad (@AniHyderabad) reported

    @JioCare I didn't expect extremely slow service from Jio. Customer is facing outage for 3 days, and you are still asking to wait. My work is totally impacted. Local internet service providers fix the issues much faster. Pathetic. @AkashMAmbani FYA Please.

  • AshipriyaKumar
    ashish kumar (@AshipriyaKumar) reported

    @JioCare please return my money 3000 . Your services were never up. Down from 15 days.

  • theanuraglive
    Anurag Agrawal (@theanuraglive) reported

    @JioCare No service of air fibre working since last three days in Swaroop Nagar Kanpur (UP) Customers are very distressed and are facing losses. Kindly rectify it at the earliest. @reliancejio @reliancegroup

  • AswareAjay
    Ajay asware (@AswareAjay) reported

    @JioCare Its more than 6 7 days now can someone please help??

  • harsha100th
    Rocky (@harsha100th) reported

    @JioMart_Support @reliancejio One of the worst brain is operating @JioMart_Support because of them for sure in their online grocery will go for toss and useless and worst person heading the team. To cover for his salary l, reliance is forcing charges on customers

  • rangarajbabu
    Rangaraj Sahu (@rangarajbabu) reported

    @JioCare service request no SR00002LIZ04 not resolved since 3rd June 2026, Service Engineer schedule visit still pending.

  • Mr_GauravJain
    Gaurav Jain (@Mr_GauravJain) reported

    @JioCare Whats the Service Request Number, if you're working on it

  • Stephen_D86
    Stephen Daniel (@Stephen_D86) reported

    @reliancejio Why can’t your customer care team take some ownership of a problem, 3 complaints in 15 days and still the same lines. Call us on 1800… Pathetic services and brunt denial of escalation to TL/Manager

  • SharadSethi28
    Sharad Sethi (@SharadSethi28) reported

    @JioCare Stop using jio worst company More than 72 hours no internet in wifi ..I am suffering you will also suffer change into airtel Vodafone stop using jio