Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 5, 11:02 PM GMT+5:30.
- Internet (80%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700061 , 700094 , 700050 , 700071 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 5: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
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Kolkata
|
Internet | 12 hours ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
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Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Thomas Joy (@thomasjoyk) reported@JioCare Hi @JioCare this issue is yet to be resolved. As i explained earlier there was some infra happened and the issue started after that. Your teams are totally incapable and lacks coordination. 2 teams have visited my place and they couldn't find the root cause yet.
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thedensecabbage🥬 (@thedensecabbage) reported@JioCare I am seriously fed up with this situation. I paid ₹1,200 for the relocation request in March—March. Since then, I have received no communication or updates from your team, which ultimately forced me to book a connection with Airtel instead. Whenever I contacted customer support, I either received no proper response or was passed around without any resolution. After months of frustration, I had almost given up on recovering the amount. However, about a week ago, I received a call from a representative (Abirami - +916382952311) who assured me that she would help process my refund and that I would receive the amount by June 2. Since then, every time I try to contact her, my calls are disconnected, and my messages go unanswered. I have reached the end of my patience. I expect my ₹1,200 refund to be processed immediately. If this matter is not resolved without further delay, I will have no option but to pursue legal action and escalate the issue through the appropriate consumer grievance channels. Please treat this as urgent and provide a clear update on the status of my refund. @TRAI
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sandip gupta (@sandipgonly) reported@JioCare @JioCare Worst after-sales service from Jio AirFiber. My internet has been down for days despite multiple complaints. No resolution, no accountability. This is extremely frustrating. Please uninstall my connection from my home immediately. #JioAirFiber #PoorService
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Dr. Pradhans (@DrPradhans) reported@JioCare Already shared. Please check the inbox. For one outage more than 48 hours how many times you want your customer to share these details.
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Durgesh (@im_Durgesh9767) reportedJio has the worst service; my internet hasn't been working since yesterday. I would simply advise everyone not to get a Jio SIM. @JioCare
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ASundar (@AnithaSundar) reported@JioCare Helloo @JioCare @reliancejio i have not received any update on the relocation. Can someone please assist a call back? I am not able to reach the customer care
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Rahul Ray (@followrahul_ray) reportedHey @JioCare, my payment was successfully deducted this morning for new connection , but my internet service is still not activated. It’s been several hours and I haven’t received any update. Please look into this issue and activate the service ASAP. Don’t be fraud again
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sandip gupta (@sandipgonly) reported@JioCare @JioCare Worst after-sales service from Jio AirFiber. My internet has been down for days despite multiple complaints. No resolution, no accountability. This is extremely frustrating. Please uninstall my connection from my home immediately. #JioAirFiber #PoorService
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Er.Arjun negi (@mahimogli123) reported@JioCare If your not able resolve my issue by today EOD. I will definitely move with ISP.
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வைஷ்ணு இந்திரா (@vaishnu_dev) reported“Jio AirFiber down in my area since June 3rd. No internet, no update, no resolution. This is affecting daily work. Please fix it ASAP. Location: [your area]. @JioCare” How long should i wait @reliancejio @JioCare ? #jioairfiber