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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 26, 3:49 PM GMT+5:30.
  • 78% Internet (78%)
  • 15% Wi-fi (15%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700071 , 700028 , 700061 , 700006 and 700108 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 5 minutes ago
Kolkata Internet 12 hours ago
Kolkata Wi-fi 16 hours ago
Kolkata Wi-fi 1 day ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago

Nearby cities with recent reports

Hāora

1 recent signals

6 days ago

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • palav_ashish
    Ashish Palav (@palav_ashish) reported

    @JioCare Any update? It's been 3 days now and I was supposed to know the resolution by 8:05 PM today. I would like to remind you not one person called me nor has any engineer visited our residence to check. Still waiting....

  • cryptoumang
    Umang Shah (@cryptoumang) reported

    @JioCare @TRAI Jio Fiber not working since 3 days no technician visit to solve even after multiple service requests. Multiple emails and service requests unanswered.

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare @reliancejio @JioHotstar Will I be getting any refund or extension in current service plan? If no why engineer is not visiting for the issue?

  • debayanBolchi
    Debayan Das (@debayanBolchi) reported

    @JioCare What kind of behaviour towards customer is this? Constantly, I am complaining and you guys nor responding with proper solution. Should I connect with my legal team?

  • pradhumna18
    Pradhumna Patel (@pradhumna18) reported

    @JioCare So if no refund will be provided no extension will be provided why we are doing so much delay in fixing the services, when we recharge we recharge for a month but service disruption happens than we will not exten or refund?

  • sandeepu3v
    Sandeep (@sandeepu3v) reported

    @JioCare Hi @JioCare I had shared all the details which you requested in the DM, Do i have any updates on the issue ?

  • Ovais46750771
    Owais Ahmad lone (@Ovais46750771) reported

    @JioCare @reliancejio you are not bothered to solve my problem kindly refund it is almost 10 days out of network

  • alby22052021
    Alby (@alby22052021) reported

    @Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.

  • blacklisted_jat
    Prashant Choudhary (@blacklisted_jat) reported

    @JioCare I'm facing network issue in my 2 phone and my air fiber everyday

  • heemaanshuuu
    Hımαƞshυ Rαwαl (@heemaanshuuu) reported

    @JioCare Please let me know if this can be sorted or would be happy to go ahead and cancel my connection.