Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

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The latest reports from users having issues in Kolkata come from postal codes 700001, 700071, 700094, 700063, 700006, 700032, 700027 and 700108.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Kolkata, West Bengal 12/31/2025 03:40

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (14%)

    Phone (14%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

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City Problem Type Report Time
IndiaKolkata Wi-fi
IndiaKolkata Internet
IndiaKolkata Wi-fi
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ari89jit Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • kaushikbiswas Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • ANBHATTE आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal

    @JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.

  • SubhasisBasu19 Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • surdystough Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • arpan_roy Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • AsifkhanAisf Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • TweetedBySourav Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • Surajit34703389 Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • Sumantodeishere SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • RitabrataDass Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • arghyadgupta #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • ari89jit Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • gold_anupam anupam gold (@gold_anupam) reported from Pānchuria, West Bengal

    Hey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.

  • Surajit34703389 Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare unfortunately we are not getting the so hyped service

  • arpan_roy Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • djdcodeofficial Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • sanyalnilay Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal

    @JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...

  • Shrinivas74 Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • Shrinivas74 Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • 013Pankaj Pankaj Kumar Nindra (@013Pankaj) reported

    @JioCare @reliancejio So what do I get out of paying you 1500 bucks is a commitment of service which is liable to certain breakdowns sometimes and given the right time and understanding it should be fixed. But it is not working as per the commitments and contract.

  • suryamani1 Suryamani (@suryamani1) reported

    @JioCare What kind of priority is this that I have not received a single call in last 24 hours.. even after delay for 12 days Your service is #Pathetic @reliancejio

  • Rohitku815301 Rohit kumar (@Rohitku815301) reported

    @reliancejio,@JioFiberChennai Please refund my money back against service id-300587243714. I have cancelled order after 3 days of installation but till now you didn't refund my full money.

  • sominem4 Emotionless (@sominem4) reported

    Is something wrong with your team @JioCare I'm willing to take the connection, ready to pay for it as well And A- nobody's reaching out to me B- when I dialled customer care you kept my call on hold for 15 mins then disconnected What is the challenge????

  • rishiajwani Rishi Ajwani (@rishiajwani) reported

    Switching to @reliancejio if this isn’t resolved immediately as this is not the first time this has happened and I get no support from your end. @airtelindia @Airtel_Presence

  • thebharatvanshi Krishna Conscious (@thebharatvanshi) reported

    @reliancejio Your services are getting poorer day by day, mostly the customer support. My Jiofiber connection is down for 2 days now and today is the third day. I called customer support and they scheduled a visit for 12th July 6:45 PM but the technician didn’t visit. (1/2)

  • GAURAV3107 GAURAV DWIVEDI (@GAURAV3107) reported

    @Airtel_Presence such a ****** tech support you provide...today is the 3rd day and internet is not still fixed. @JioCare please let me knw in how much time u can give new connection. I will close my @Airtel_Presence plan from phone and broadband both coz they provide **** service

  • The_Duffer_Man The_Duffer_Man (@The_Duffer_Man) reported

    @JioCare No response from jio. whats happening? same way with your customer support, they font know anything. On my complaint your customer support told to cal 1860 no. which is a to pay number for jio.

  • YogeshKanaujia1 Yogesh Kanaujia (@YogeshKanaujia1) reported

    @JioCare How convenient - "no provision for compensation". Moron, that not really upto you. I will make you pay for the outage no matter how. Starting with a complaint on the CM , PM portal.

  • Ganesh93929669 Ganesh (@Ganesh93929669) reported

    @JioCare I have already messaged u . But u didn't reply me ? 🙄🙄 Is this your service ??