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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 19, 9:17 AM GMT+5:30.
  • 79% Internet (79%)
  • 8% Wi-fi (8%)
  • 6% E-mail (6%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700032 , 700028 , 700061 , 700094 , 700027 , 700010 and 700026 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Internet 20 hours ago
Kolkata Internet 3 days ago
Hāora Internet 3 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago

Nearby cities with recent reports

Hāora

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • AbhirupMajumd16
    Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West Bengal

    No voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • sumit2103
    सुमित Kaushik (@sumit2103) reported from Kolkata, West Bengal

    Stop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • djdcodeofficial
    Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal

    @reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    i want to know.. for how many years i am using jio network.. @JioCare @reliancejio

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ivydity
    onelove (@ivydity) reported

    Your technician did I can do —reset and router and went away and had the worst attitude in history this was the 2nd time th same thing has happened he was here for 10 min maximum, about the frequent timeouts he said only you are getting this issue @JioCare you guys are scammers

  • nishdelhi
    Nisha Rai (@nishdelhi) reported

    @reliancejio Very disappointed with @JioCare service. I have been trying to migrate my corporate mobile numbers to individual prepaid connections, but neither customer support nor the Jio service center has been able to resolve the issue.

  • _mishra_0
    CGL Mains 🚫 (not) Selected (@_mishra_0) reported

    @JioCare @reliancejio but the moment I recharge, the network becomes useless again. Customers need real solutions, not automated repeated messages. If you cannot provide proper service, then refund my recharge amount immediately. Please stop sending scripted SMS replies and take genuine action. #Jio

  • Nshanmuganatha3
    Shanmuga TVK (@Nshanmuganatha3) reported

    @JioCare I kindly request that this issue be resolved today, as the delay has already caused significant inconvenience. Please prioritize and arrange the fix at the earliest.

  • aksssgc
    Abhishek Kumar Shourya (@aksssgc) reported

    @JioCare No update , still using slow speed

  • Nirakar4u
    nirakar sahu (@Nirakar4u) reported

    @JioCare Jio Air fiber no-06853313560 and Mob no-7008901954. Service interruption since yesterday afternoon at 3pm. No response from local authority and customer service. Try for quick Restoration.

  • iabhishekrverma
    Λ BHISH Σ K V Σ RM Λ (@iabhishekrverma) reported

    4 days, still no updates, why...? Your mail service is not working... Customer care just cuts my call. The delivery agent number I received said I am not working in jio ... What is this...? Even after raising request, I have not received any progress update... @JioCare

  • poojasi61410013
    pooja singh (@poojasi61410013) reported

    Please help to pay off my debt @MrBeast @TataCompanies @reliancejio

  • YellowLove243
    Yellow Bird (@YellowLove243) reported

    @Proud__Indian01 @reliancejio @JioCare Same happened for me. They really take time to fix it

  • AJITSIN38531692
    AJIT SINGH (@AJITSIN38531692) reported

    Dear @JioCare, for the last 6 months I’ve been repeatedly calling and raising complaints about extremely slow internet indoors. Every single time, I’m told: “Sir, there is temporary service work in your area, it will be resolved soon.”