Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

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The latest reports from users having issues in Kolkata come from postal codes 700027, 700001, 700009, 700050, 700006, 700071, 700023 and 700108.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Kolkata, West Bengal 01/20/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (14%)

    Phone (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

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City Problem Type Report Time
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Total Blackout
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Wi-fi

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • shoumika shoumika ganguli (@shoumika) reported from Kolkata, West Bengal

    @reliancejio @JioCare @jagograhakjago This is in continuation.I received a refund of 500 on apr 30 and the rest of the refund is still pending.I am now getting calls from jio customer care saying my account number is not updated. How then has the 500 refund gotten through..

  • chandan_modi 🇮🇳 #iamwithKashmiripandits (@chandan_modi) reported from Hāora, West Bengal

    @JioCare fibre is the worst service provoder. In the matter of 50 days our entwork was down for more than 10 days. Today also the internet is down. We raised the request since yesterday but they have put our priority to last and the engineer will come in the evening.

  • Digant_karkar Digant Karkar (@Digant_karkar) reported from Kolkata, West Bengal

    @reliancejio @JioCare Since morning the jio network issue is there in kolkata. Not able to call or brows. kindly solve the issue asap.

  • PrashJais Prashant Jaiswal (@PrashJais) reported from Hāora, West Bengal

    No resolution for my Jiofiber connection from 12th of April. Engineer giving lame excuses. #NoBrand @JioCare @consumerforum_

  • e7a30401fabe4b1 Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio But post service is pathetic broad band down since 7/8 days

  • anotherpritam Pritam Saha (@anotherpritam) reported from Kolkata, West Bengal

    @JioCare I have ordered a battery from your website and received a faulty product. Now no support from customer service or jiostores. Why you are looting customer ? Order ID - JEF34856227 Want some resolution. #jio

  • FrancisAvishek Francis Avishek Roy (@FrancisAvishek) reported from Hāora, West Bengal

    @JioCare @reliancejio I want to know about IR packs and how to activate this pack? I called customer care for details but line disconnected. Activate IR pack My Number -9143395122 Thanks

  • e7a30401fabe4b1 Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @JioCare I have send this SR00001AESN2 local supervisor mr sudhir his number 6291-334370 no support till

  • AkashPa94448831 Akash Patro (@AkashPa94448831) reported from Kolkata, West Bengal

    This sequence is going on for almost 9 days, but no satisfactory results came till now. We are deeply disappointed with the service provided by the Jiofiber team. They were not able to solve a simple thing. Please go through the issue and solve it asap.@JioCare @reliancejio .

  • nsrony Najmus Sayadat (@nsrony) reported from Kolkata, West Bengal

    @JioCare Please answer my question specifically! How am I using the connection at the same building? It's just pathetic service from you people! Accept that! #JioFibre #Broadband #pathetic

  • PrashJais Prashant Jaiswal (@PrashJais) reported from Hāora, West Bengal

    @JioCare My Jiofiber connection is down from 12th,13th engineer visited. But no fix, My work is getting hampered. No update after 13th.

  • horek_rokom horekrokom (@horek_rokom) reported from Kolkata, West Bengal

    Terribly poor Internet connectivity at my place for the last three days..messages, mails are remaining undelivered.. Online transactions are not happening.. Even unable to checkout social media or YouTube it's on buffering mode everytime.. Sort this out @reliancejio @jiocare

  • amarnamsumit Sumit 🇮🇳 (@amarnamsumit) reported from Kolkata, West Bengal

    Changed Jio number linked Email. From Jio app, but still getting emails in old email id, about changing caller tunes etc. Help. @JioCare @reliancejio

  • dugarharsh07 Harsh Dugar (@dugarharsh07) reported from Hāora, West Bengal

    As usual horrible support from @reliancejio it's been more than a week I am trying to re locate my connection it took 4 days to accept the request and now it's getting rescheduled again and again @JioCare like is this the service we get? We are just sitting to get harrased ?

  • surdystough Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio very poor internet connectivity in our area, inspite of repeated complaints nothing works..

  • pranjalu30 Pranjal Upadhyay (@pranjalu30) reported from Kolkata, West Bengal

    @reliancejio @JioCare call drop issue since last eve. Please help

  • chandan_modi 🇮🇳 #iamwithKashmiripandits (@chandan_modi) reported from Hāora, West Bengal

    @JioCare Yesterday your engineer fixed it. Today again the problem reoccuring. I jave video interviews to attend and because of your incapabilities I will have to suffer. Sabse faaltu hai jio. This os the last month I am using your service.

  • Bengal_Ka_Ladka Sayan Das 〽️ (@Bengal_Ka_Ladka) reported from Kolkata, West Bengal

    @reliancejio don't care about their users experience. Most useless & worst network provider. #stopusingjio @JioCare @JioChat

  • chandan_modi 🇮🇳 #iamwithKashmiripandits (@chandan_modi) reported from Kolkata, West Bengal

    @JioCare fed up with you third class network. It is down again. Your engineer came, but he said that the power is low and it will take 24houtlrs. Why so pathetic service from you?

  • TonmoyS67262022 Tonmoy Saha (@TonmoyS67262022) reported from Kolkata, West Bengal

    @deepakraitwit @JioCare Yes #allaince broadband service I am using and adding this jio also for better connectivity.#alliance broadband service is too good.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Santosh33237443 # (@Santosh33237443) reported

    @airtelindia pathetic service... Switching to @reliancejio

  • vilvanesh12 Vilvanesh (@vilvanesh12) reported

    @JioCare from the past two days some time jio volte signal problem I am raising my complaint to customer care number but there is no response

  • prabhatfuture Prabhat Mehta (@prabhatfuture) reported

    @reliancejio terrible service in the Noida region! It's been 4 weeks and the new connection has still not started working. I am being charged for the same. The local team has no idea what's wrong and no reply to email complaints. Order No: EO0000015OVB

  • itssanchityadav Sanchit Yadav (@itssanchityadav) reported

    Jio 5G not working anymore. What is this ??? @JioCare @reliancejio

  • tank_devang Tank Devang R. (@tank_devang) reported

    way @JioCare take care my issue lead me to port my number and huge public to other organisation from my colleagues.

  • RICHAGOSWAMI125 RICHA (@RICHAGOSWAMI125) reported

    @JioCare @reliancejio Raised a ticket 27th December which got closed on December 30th 06:13 PM, without resolution. This request was rescheduled several time without asking. Horrible service. The requirement is still pending but ticket is closed!

  • jainarwal9 jai narwal (@jainarwal9) reported from Panipat, State of Haryāna

    @JioCare Is there any action taken on my complaint???

  • abhikaly AK (@abhikaly) reported

    @JioCare Thanks. By mistake tagged you. This wasn’t for you. This was for @airtelindia who are ignorant about replying and resolving issues. Still no reply @Airtel_Presence that shows your service.

  • dadimakenushke Sushil Kumar(Neelam Singh) (@dadimakenushke) reported

    @Priyranjankum11 @JioCare Yes true my internet dead and not working even no any jio communication work thank god internet working itself after 4th day i paid one year advance thats my big mistake

  • nikhilpai Nikhil Pai (@nikhilpai) reported

    Jio support on social media, like many other companies nowadays, is superficial. Initially they frustrate you using bot-like auto replies. When they are finally forced to read your actual query, they stop responding! #Jio5G @JioCare