Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 11, 5:26 AM GMT+5:30.
- Internet (58%)
- Wi-fi (25%)
- Phone (10%)
- Total Blackout (6%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700061 , 700063 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 11: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 13 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Wi-fi | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
-
Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
-
Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
-
सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
-
SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
-
Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
-
Ravina (@Ravinaa_) reported from Kolkata, West Bengal@JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!
-
Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
-
Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
-
Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
-
Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
-
Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
-
Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
-
AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
-
Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
-
Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
-
Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
-
Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
-
Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
-
Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
राजस्थानी ऊंट (@rajasthaniunt) reported@JioCare @JioCare I have received your team's response, but the problem remains unchanged. Please let me know when the "No Internet Connection" issue that occurs during the evening and night hours will be resolved. Customers need solutions, not just ticket numbers and standard replies.
-
shankar pratap verma (@shankarverma18) reported@reliancejio last 6 days facing outage due to power adapter and Unable to submit complaint due to your ivr system. Who will responsible for 6 days outage. Today i call to jio phone and then request to add my complaint eng visit scheduled but no come.
-
Debayan Das (@debayanBolchi) reported@PratibhaGalaxy @JioCare @JioCare nowadays basically a scam service. They took the money in advance. After they didn’t install the connection. When you request for cancellation the amount you never get back. Never give any money before service to Jio.
-
Sanjiv Gaikwad (@GaikwadSanjiv) reported@JioCare My internet service is stopped since 7th June 2026, evening. I have already raised complaint on 8th June 2026 morning. Request ID is SR00003AJWDD. Yet no response is done till now and the problem is not resolved yet. Kindly resolve ASAP.
-
Md Karim Didar (@MdKarimDidar) reportedIssue in kazim irfani area too. Frequent call drops and very poor internet speed have been affecting daily work for a long time. We request @JioCare to investigate the network issue and provide a permanent solution as soon as possible. please conduct a proper network survey and install a new tower to provide reliable coverage.
-
manoj surti (@surtimanoj) reported@JioCare Extremely disappointed with #jiofiber Service. My service requests are being cancelled repeatedly by the assigned technician without resolving the issue. No Proper support despite multiple complaints. Please investigate and resolve this urgently. Service id.2503570956
-
Rkbhai (@RkbhaiCODM) reportedMy internet has been really bad with the 3-month plan from @JioCare. I can’t even load my posts or scroll through X properly. It’s frustrating to experience this even after paying over ₹600. The service has been very disappointing. Please fix this soon, @JioCare, or I’ll seriously consider switching to Airtel once my current plan expires. To make things worse, the MyJio app doesn’t even provide a proper way to connect with a customer support agent and explain internet issues. I registered a complaint a few days ago, but it now shows as “resolved” even though nothing has been fixed 🤦
-
Political Hindu (@Charu_tatva) reported@JioCare technician is saying do what you want to do call customer care i dont have time .
-
Sihag (@vsihag) reported@reliancejio I tried to put my number Airtel to Jio I got request no. NO0001EHS02A. it’s been 4 days sim isn’t delivered After five calls to customer care they finally understood my problem and given me 1 more complaint no. Very poorest service already. I wish now why i did this
-
Azad Mishra (@AzadMis7272) reported@JioCare very bad service from your side from last 4 days I raised a complaint but no response from your side your customer care representative also telling lie highly disappointed still my problem is not solved