Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 8, 2:02 AM GMT+5:30.
- Internet (81%)
- Wi-fi (7%)
- E-mail (5%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700094 , 700061 , 700050 , 700006 and 700071 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 5 hours ago |
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Total Blackout | 8 hours ago |
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Internet | 16 hours ago |
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Internet | 22 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Moteeullah Azmi (@moteeullahazmi) reportedJio 5G has been terrible for the past few days. • Unstable network • Very slow internet speeds • Frequent call drops I've already tried reaching out, but the issue remains unresolved. Is anyone else facing the same problem? @JioCare Please address this urgently.
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नितिन कुमार जटराणा (@NitinJasus) reportedStill no response from @reliancejio and @JioCare regarding my issue. Silence from customer support is disappointing and reflects poorly on customer service. If there’s no update soon, I’ll be forced to move to @airtelindia Air Fiber.
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Arun Verma (@arunverrma) reported@JioCare Does it really take a week for you to fix it? That’s the reason people are leaving jio and moving to airtel. Pathetic service.
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RBB (@BAGHANIYA) reported@JioCare @reliancejio 1. if there is no or slow internet issues in jiowifi then there is no way to raise a complaint. They don't have any option to register complaint via jio app and their customer care number auto cuts the call telling there is internet issue in your area.
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Danish Ansari (@mohddanish03) reportedHey @JioCare @reliancejio — it's been 3 days & your network is completely dead! Even 2G isn't working properly. Paying for a service that doesn't exist is absolutely unacceptable. Fix this NOW! 📵 Ambedkar Nagar I have tweeted yesterday but no response received #JioNetworkIssue
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Senthil (@VoiceofSenthil) reported@JioFiber My connection has been down for 12 days. Sent 4 emails, called customer care 12+ times, and escalated to the appellate team 3 times. Not a single call from a service engineer. Completely unacceptable. Worst customer service experience ever. #JioFiber @reliancejio
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Rangaraj Sahu (@rangarajbabu) reported@JioCare Still waiting for a response to restore the service.
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JIGS JD (@jigs_jd1806) reported@JioCare No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡
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𝐁𝐢𝐡𝐚𝐫𝐢 ANiket Ansh (@AIzgreat2561) reported@JioCare @reliancejio Dear Jio Support, I am facing a calling issue on my Jio number. A specific Airtel number is unable to call my number and receives an "Invalid Number" message. However, I can call that Airtel number successfully, Thank you.
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Sharan Amin (@Sharanr48236756) reportedDear @JioCare I would like to bring to your attention that the network coverage in my area has dropped significantly over the past few weeks. I have raised this issue with the concerned authorities multiple times, but I have not received a proper response or resolution.