Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 7 outage signals in the last 24 hours around Kolkata, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 27, 11:41 PM GMT+5:30.
- Internet (78%)
- Wi-fi (10%)
- E-mail (7%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700012 , 700032 , 700010 and 700061 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 7 hours ago |
|
Kolkata
|
Wi-fi | 9 hours ago |
|
Kolkata
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 14 hours ago |
|
Kolkata
|
Internet | 17 hours ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Zeeshan Alam (@zeeshan_dale) reportedThey are not responding me regarding the refund. Now, I'm thinking about consumer court. If they fail to provide a refund surely I will take legal action against them. @JioCare @reliancejio
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Batalik Sector (@FarhanLadakhi) reported@JioCare Never send anyone I'll throw it today.
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Rajan Rai (@RajanRa05092776) reportedDear @JioHotstar @reliancejio @JioCare i m user of Jiofiber. My internet not working and i am not able to reach your costomer executive. Please arramge me a call. I will renove your hio fiber
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Pravesh Tripathi (@ptri821) reported@JioCare My JioFiber ticket for "JF STB SERIAL MISMATCH" (Request ID: SR000036G8JN) has been stuck open since May 18, 2026. It is now 5 days past the expected resolution time with zero updates. Please escalate this backend mismatch issue immediately!
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Kumar Ashutosh (@poetAshutoshK) reportedFrom @JioCare to appleate, everyone ask for 10 days repeatedly & provide no solution at all. My last complaint SR000035X2TL, reised on 15 May got closed without solution. Today, i called appleate, she again was asking for 10 days. Now I am officially ending my relation with Jio.
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satyaparkash (@rajsatya87) reported@JioCare Complaint raised on 29-Apr-26 while the account was active, yet no resolution was provided till 24-May-26 despite repeated follow-ups. Is it my fault that your team failed to resolve the issue on time? Account suspension later does not invalidate the original unresolved complaint
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bharath raghavan (@BharathRaghav) reported@JioCare I never seen such company , who is treating the customer this way
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Aryan Gupta (@SavageAryan007) reported@TechTurbanator @airtelindia @JioCare I'm starting to believe Jio just has the blind fanbase who keep defending them everytime and that Airtel is still the better quality network.
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Sarfaraz Daredia (@SarfarazDaredi2) reported@JioCare Again yesterday called thrice but no engineer visited and again got same reply Dear Customer, With reference to Service Request number we have rescheduled an appointment with a Jio service engineer at your premises on 28-May26 between 10:00:00 - 11:00:00. But no response till yet
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare It has been almost 40 days and my JioAirFiber speed issue is STILL not resolved, despite multiple complaints and escalations. Complaint SR000036CY75 was falsely closed without resolution or my confirmation, which is completely unacceptable.