Reliance Jio

Reliance Jio Outage Report in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Kolkata come from postal codes 700001, 700063, 700027, 700032, 700054, 700028, 700007 and 700090.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Kolkata, West Bengal 12/13/2025 06:00

December 13: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata.

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City Problem Type Report Time
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Wi-fi
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Surajit34703389 Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • Rdpt_23 Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • Chandan42926074 Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • PRA1010 Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • HarshBiyani_ Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • siddharthdaga20 siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • HarshBiyani_ Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • riteshc1986 Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare I am facing issues with the maximum number. Even I'm facing calling issues.

  • arghyadgupta #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • Surajit34703389 Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • mahendr59250939 chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • Mohit_Karnani95 Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • kaushikbiswas Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • iambulu17 Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • riteshc1986 Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • FrancisAvishek Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • HarshBiyani_ Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • SubhamPramanic4 Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • HarshBiyani_ Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022

  • sonu__ojha Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • sahoo73 PRADEEP KUMAR SAHOO (@sahoo73) reported

    @reliancejio poor network even after many follow up.if your network is not in coverage area why are increasing your customers.

  • Shauryapra Shaurya (@Shauryapra) reported

    @JioCare Jio is worst. Jio only knows how to make money, No one understand the concern of customer whenever customer complaint only one scripted tone they repeat. We are doing work on network issue. In reallity they only make fool to customer. Shame on jio

  • DeviPra8528 Devi Prasad (@DeviPra8528) reported

    @JioCare worst service from jio care . Since 2days after booking no response from executives of jio official .Even the manager not receiving the call . several times trying to contact to know my status of installation .They are just ignoring and they don't care about .

  • AakashG038 Aakash Gupta (@AakashG038) reported

    @reliancejio @JioCare very poor network #jio

  • 75Trader DalalStreetBull 🇮🇳 (@75Trader) reported

    @reliancejio since many days we are facing network issues for mobile 9xxxxx7xxx. This is happening daily in pincode 416416 & 416410. This happens on all types of handsets. If this continues we will be forced to cancel all ten Jio connections. email has been sent.

  • muthu511 Muthukumar (@muthu511) reported

    How long will it take to port from @airtelindia @Airtel_Presence to @reliancejio ? Looking for better customer care and service

  • Iamswast Swastik (@Iamswast) reported

    @airtelindia @Airtel_Presence unable to send text to generate porting code. need to move to @reliancejio pl help.

  • NipunKothari nipun kothari (@NipunKothari) reported

    @JioCare I have taken the broadband service of jio and I'm not getting internet service on the routers attached to it and your technical team is bluntly rejecting to help us in any way. Really disappointed with such a service.

  • shriram_moond Shriram Moond (@shriram_moond) reported

    @airtelindia & @reliancejio Any issues with SMS services? Not able to send any text messages from any of the SIMs.

  • rkumaritsme Rahul Kumar (@rkumaritsme) reported

    @reliancejio @JioCare i tried converting my physical sim into esim , however i don't see the option added as data plan in my phone and now my sim or not working only . what to do