Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 11:45 AM GMT+5:30.
- Internet (75%)
- Wi-fi (17%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700071 , 700009 , 700054 , 700094 and 700026 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 21: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 3 days ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
|
Wi-fi | 3 days ago |
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Kolkata
|
Internet | 4 days ago |
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Kolkata
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Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Ramraika, CFA (@piyushramraika) reported@JioCare @jio_fiber Again, a highly casual attitude from the side of the manager, Mr. Giriraj, who seems to be giving no ear to the customer’s complaint. It has now been around 1.5 days since I raised the complaint, its still not working, and nobody has visited my home.
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Santanu Sarkar (@Santanu27433370) reportedMy jio fiber connection 7days no internet my office complan but customer not my help issues not completed my jio air fiber cantiection No M-9830431474 @JioCare
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vijay verma (@VIJAYUP50) reported@reliancejio my phone no. 9026274686 is not active due to recharge not done, Now network is lost. I want to reactivate it. What is the process
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Vinayak Dev Trivedi (@devdebunks) reported@reliancejio @JioCare your service team is pathetic I have been trying since weeks that my number has been leaked and I’m getting 24*7 calls from unknown numbers and this is what you do ! Service center of jio is helpless so is ur voice care. Your plans are fake too , adds on every OTT when you say add free.
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satyendra singh (@0007satyendra) reported@JioCare @ManishK83696263 In today's time,the most useless, shoddy 5G network of Maharajganj district Siwan pin code841238belongs to Jio company.And the best 5G network is from Airtel,the customer who is not confident can check. I have complained to Jio fifteen hundred times so far to improve the network
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Gaurav kumar (@GtgGaurav) reported@TRAI We are paying for 5g service getting 2g service from @reliancejio @JioCare can you do something for Indians
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amit sawhney (@designenthu) reported@JioCare you guys have one of th most pathetic service in the world. Instead of @jiocare it should be @jionocare. We have Jio AirFiber connection +911243163486. Since last 10 days we have no internet & despite repeated emails & numerous calls, the service is still not restored.
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Sagar Shah (@sagar_shah318) reported@JioCare Till the date, resolution is not done. Really the worst ever service !!!!!!!!
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Ravi G (@ravigadani) reported@JioCare @reliancejio Update on SR00002NIBD4. After following up rigorously on Social media, Email, and phone calls from a separate mobile number the complaint was resolved today at approximately 2pm. But the relief didn't last long. Some final repairs were done by a separate engineer at about 7pm, and once he left the blinking red light is back!!!! NO INTERNET!!! So in last 3 days, I had internet for few hours!! like instalments! I call up the customer care again, and as is expected of JIO, they won't let met talk to a human, and they generated another Service request on their own!!! At this point I have no idea, who to contact, this is truly frustrating. New Service request no. is SR00003EN6MR If anyone is listening from JIO, please respond.
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Deepak Kumar Vasudevan (Lavanya Deepak) (@lavanyadeepak) reported@reliancejio @JioCare Seriously. If only the actual internet speed was at least 50% of their #AccentSpeed when it comes to resolving billing errors and sales velocity. 🙄 Let's see what @Grok thinks of this asymmetric bandwidth!