Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 4, 1:35 PM GMT+5:30.
- Internet (80%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700061 , 700050 , 700094 , 700012 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Shantanu Hazra (@iambulu17) reported from Hāora, West BengalWhen you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer
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Subhajit sharma (@Subhaji_9504) reported from Kolkata, West Bengal@reliancejio had requested jio fiber to be installed at home in Kolkata, upon checking the technician informed that the nearest connection box was broken, am trying to get a refund, also interestingly no call is going thru my registered mobile number to the call centre...
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep Vidhani (@pradeepvidhani) reported@JioCare @JioCare Today my address was reconfirmed, but after that the entire day passed without delivery, activation or resolution. Advance payment was taken long ago, yet the SIM is still pending. Valuable validity/reservation time is being lost due to delays attributable to Jio. Customers deserve service, not endless follow-ups. Order No. NO00015F496T.
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Soni Harsh (@SoniHarsh4u) reportedCan Team Jio address this issue which is non responsive since last four days with false status of Delay due to weather issue.. @JioCare
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Nagam Vivek Vardhan Reddy (@NagamVivek) reported@airtelindia There's a HUGE opportunity for you in our village! @JioCare has a monopoly here with terrible service & we have NO other option. Come in and we'll switch immediately! Give us a better option & better connectivity 📶 #AirtelVsJio #ConnectOurVillage #NetworkNeeded
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Amit Kumar Ojha (@AMITKROJHA7) reported@JioCare @reliancejio why dont u che k ur own network or accept that it is down from more than 10 days in this city ??
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Aditya Shah (@AdityaShah0912) reported@Sillycorns My @JioCare services are down for last 36 hours. No ETA nothing. @TRAI is just a joke. I have paid full 3 months payment in advanced and just after taking this new connection within 15 days this downtime.
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ᛋᛃ (@Apophenia_1111) reported@Ashish_4vedi @JioCare @Airtel_Presence For the down time there should be a commensurate increase in the subscription period. 3-4 hours a month adds up to 2 days in a year.
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Nakul (@lukenakul) reported@JioCare another month of cheating a customer without giving them refund ! Shameful
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vivek bhardwaj (@vivekbhardwaj96) reported@JioCare Are you deaf? Still waiting for a response on my delayed port-in! Your so-called 'customer care' is a pathetic joke and the IVR is useless garbage. Absolutely the worst telecom experience ever. Get someone to fix my issue right now! 📉🤬 @reliancejio #JioCare
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Stay Safe Save Life (@Staysafe_Sevlif) reported@JioCare Looks like you are asking to the person who is working for Jio and assigning the engineer to resolve it. Plz connect with your team and get to know who is assigned and when will he resolve it. Need the resolution today.
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rishi kumar (@heyvats2020) reported@JioCare Sorry, but after 3 days of outage and repeated generic responses, I am left with no option but to escalate this matter to the National Consumer Helpline. No contact number, no progress report, and no definite resolution timeline has been provided despite multiple followups.