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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 24, 1:05 AM GMT+5:30.
  • 73% Internet (73%)
  • 10% E-mail (10%)
  • 9% Wi-fi (9%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700032 , 700028 , 700050 , 700094 and 700006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 3 hours ago
Kolkata Total Blackout 12 hours ago
Kolkata Phone 1 day ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Phone 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • Prasanj19782888
    Prasanjit (@Prasanj19782888) reported from Kolkata, West Bengal

    Why my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown

  • PRA1010
    Pra Bhu (@PRA1010) reported from Hāora, West Bengal

    @reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • IshwarRecharge
    ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal

    @JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • D_VjBhaskar
    Vijaybhaskar (@D_VjBhaskar) reported

    Useless network in Yercaud @JioCare & @BSNLCorporate both are 0 network coverage 0 internet.

  • roshan_malviya1
    Sarkari Recruitment (@roshan_malviya1) reported

    @JioCare Facing connectivity issue from Jio since last 2 months, complained 4 to 5 times but no resolution.

  • vinayvb777
    VinayVB (@vinayvb777) reported

    @JioCare Placed an order for a new Jio Sim through Myjio App and paid the plan amount. Still shows processing even after 48 hours. Kindly cancel the order and refund the amount paid. if you are unable to deliver the Sim.

  • dsingh11
    Divakar Updates (@dsingh11) reported

    @Lawyer_Kalpana @JioCare Bilkul, saale ke customer care bhi kaam nahi kerta nahi kerta hai, This is order No. NO00016C8P1Q and Jio Fibre request no. LR00000RX77O Kindly reply the refund status. Total Paid amt. is 2221.46 why only received Rs.1111.00, please read full and then reply @JioCare

  • jeeeeet69
    jeeeèeet (@jeeeeet69) reported

    @JioCare @JioCare Order No: NO001DEAT7O Ordered a port SIM on 11th May. After waiting 12 days, the delivery agent said the request expired and I must restart the process. Money isn’t the issue — Jio wasted my valuable time with such poor service.

  • HJ91
    Harshad Joshi (@HJ91) reported

    @reliancejio the @GeminiApp pro you provide is so watered down, its downright scam... Noticed it today. Stop bundling watered down **** and stop calling it pro. This is shady practice implemented by gemini. Its now using flash lite model. @grok investigate what **** is this.

  • LuckyAgent5412
    Suman (@LuckyAgent5412) reported

    @JioCare @reliancejio Dear Jio I mainly use the 5G network but Jio 5G is not working at all in my area Even the 4G speed is extremely slow and unstable Airtel network is working much better here only Jio is facing these issues Please resolve this network problem as soon asap.

  • AnushkaMehta7
    Anushka Mehta (@AnushkaMehta7) reported

    @JioCare worst service provider in India. Worst customer care. Problems have been going on for two weeks with no resolution at all. Only constant hang ups from your end. Will be porting to @airtelindia

  • cinemaachico
    R. (@cinemaachico) reported

    @JioCare Stop bluffing ffs idiots. See the issue. It's a bandwidth issue at your end, network strength in the area is weak. You fix it before writing "resolved & closed."

  • mahajanslax
    Capt S K Mahajan (@mahajanslax) reported

    @JioCare @reliancejio I’m the pioneer in Sushant Lok-1, C block to get Jio broadband connection. Jio had gone out of the way to lay the cable especially for me. I recently upgraded to 150Mbps and paid for one year but regret to say the service/speed didn’t improve correspondingly