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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 22, 8:59 PM GMT+5:30.
  • 74% Internet (74%)
  • 10% E-mail (10%)
  • 9% Wi-fi (9%)
  • 4% Phone (4%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700032 , 700028 , 700063 , 700026 and 700010 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.

CityProblem TypeReport Time
Kolkata Phone 18 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 2 days ago
Kolkata Phone 2 days ago
Kolkata Internet 2 days ago
Kolkata Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • arghyadgupta
    #theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal

    @JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?

  • Badboy_TA
    Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal

    @reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.

  • impmanaskumar
    Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal

    @JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.

  • TweetedBySourav
    Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West Bengal

    No doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team

  • yash_nathvani
    Yash Nathvani (@yash_nathvani) reported from Kolkata, West Bengal

    Post my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • Juber824
    Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengal

    Internet is very slow in my area. please help me. @JioCare @reliancejio

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • iambulu17
    Shantanu Hazra (@iambulu17) reported from Hāora, West Bengal

    When you'll going to sent me invite... I showed my interest since the beginning of your welcome offer .. installed latest 5G capable ios version but still not recieving 5G? Or should i port to airtel? Your MyJio app literally sucks 😡 @JioCare @reliancejio #JioTrue5GWelcomeOffer

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rahultrivedi78
    Rahul Trivedi (@rahultrivedi78) reported

    @Lawyer_Kalpana @JioCare Yes, I'll also port all my jio connection (total 05 including fiber) to idea. Now days idea provide better network than any other. We should make them realize that if an customer take them to sky then he showed them ground too.

  • jc1991patel
    jaimin patel (@jc1991patel) reported

    @JioCare I want solution u can send your representative to check all the things . Thanks @JioCare #reliance #jioworst

  • mmvinoth
    Vinoth (@mmvinoth) reported

    @JioCare @reliancejio - Almost most of the calls during the first try goes blank...we need to retry again to get the call connected. It's happening with Jio to Jio calls as well. Your network has become pathetic!

  • dinesh4net
    Rohan (@dinesh4net) reported

    @JioCare After 30 hour jio can't find problem

  • 5hashiKB
    5hashi.k.bhatt (@5hashiKB) reported

    @JioCare I clearcut informed that JIo 5G network was unable to load inshorts news at Bangalore airport (KIA) what else info is required

  • DChamuah
    Dhanmoni Chamuah (@DChamuah) reported

    @JioCare Message Thank you, but my installation has been pending for many days. Kindly provide the exact installation date. If the connection cannot be installed soon, then please cancel my order and process my refund.

  • Ashwin11W
    ashwin_w ✖️ (@Ashwin11W) reported

    @JioCare customer service centre is not receiving call #Jio #reliance #Saturday

  • Etherex69
    Aditya Sharma (@Etherex69) reported

    @JioCare @JioCare Free trial?! Durgesh, look at my account history. I ALREADY paid ₹707 on April 25th! My connection shouldbe active right now. The issue is your app is showing a fake pending due of ₹329. Check my transaction from April 25 and clear this error immediately! @reliancejio

  • SREEDHARMKKris1
    SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported

    @JioCare Thanks! Mere expressions like “regret inconvenience”won’t reflect any CARE for Customer! Recharge for Rs889/-was wrongly made to my another number thro which I recharged! Should a Co like Reliance-JIO hold back money paid by mistake! Unethical! Pl Provide Mail IDs of GM/CEO!

  • angkursarma
    Angkur (@angkursarma) reported

    @JioCare I have not received the SIM yet. Every morning I get a message stating it will be delivered, with a number. When try calling that number its either switchoff or not working.