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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 11, 1:23 PM GMT+5:30.
  • 79% Internet (79%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)
  • 2% Phone (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700032 , 700061 , 700063 , 700054 , 700010 , 700028 and 700094 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Wi-fi 15 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • sonu__ojha
    Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal

    @reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • PoddarArka
    Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal

    @JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • surdystough
    Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal

    @reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..

  • Chandan42926074
    Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal

    @reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Neetu26Verma
    Neetu Verma (@Neetu26Verma) reported

    @JioCare But I don’t want any action now. Please help me raise a request to disconnect my JioFiber connection @JioCare I am not able to do it from my jio app.

  • RITESHKUMARPAD2
    RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported

    @JioCare I have shared numerous mails in last 30 days. Not a single reply. Tried calling in your customer care number to get a only pathetic AI replies. I want to talk to a real person. Connect me on that. My jio fibre ID is with you in that you can find my registered number. Connect in

  • IloveTroubles
    ankit chauhan (@IloveTroubles) reported

    @JioCare hi @JioCare , your team is not capable of solving simple problem.i had asked to cancel the bb connection and provide refund.Your customer support called and asked me for an OTP to redeem a voucher so that they can refund. Its been 4 weeks , i have received no funds in my bank.

  • ShivaTiwari_
    Shiva Tiwari (@ShivaTiwari_) reported

    @JioCare How long do I still need to wait? The issue is still not resolved, and I keep receiving the same response every time. Can you provide a proper update and a permanent resolution instead of repeating the same explanation? @JioCare @TRAI

  • SREEDHARMKKris1
    SREEDHAR.M.K Krishna (@SREEDHARMKKris1) reported

    @JioCare TKS JIO has let down a CUSTOMER with a genuine issue on JIO APP! I spoke with Mr Pavan as explained to him this is NOT a case of WRONG Recharge made by me! I used JIO APP on 8792069750 to recharge for 8217554658. Realised recharge was done WRONGLY for 8792079750 after seeing SMS

  • hd22_05
    Himanshu Deol (@hd22_05) reported

    @JioCare yiu guys are just pathetic, I am not able to contact you guys because Your guys are connecting me to any agent my internet is not working atleast try to solve that issue

  • Ajai_Sengol
    Ajai Mangalore (@Ajai_Sengol) reported

    @JioCare U giv quick public replies to show that you care abt custmrs...in pvt messages you manipulate and fool pple. Tht is why its useless to raise any issues with you... anyway go ahead and build more Vantaras and Antilias wid the money looted frm custmrs. @reliancejio @RIL_Updates

  • VijaySingh26094
    Vijay Singh (@VijaySingh26094) reported

    @reliancejio You are talking about WiFi but i did complain abount network issue in my area but i didn't get any response by your technical team no visit in my location where i am facing network issue.

  • mdtajuddinn
    Mohammed tajuddin (@mdtajuddinn) reported

    @JioCare Resolve at the earliest otherwise refund my money..will switch to other service providers

  • sinvhal
    Dr Sanjay Sinvhal (@sinvhal) reported

    @JioCare @TRAI @timesofindia most unreliable ISP. Internet down most of time at #Powai #Mumbai400076. Except for false assurance, no solution.