Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 25, 1:27 AM GMT+5:30.
- Internet (77%)
- Wi-fi (9%)
- E-mail (6%)
- Phone (5%)
- Total Blackout (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700032 , 700026 , 700010 and 700061 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 13 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Phone | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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सुमित Kaushik (@sumit2103) reported from Kolkata, West BengalStop looting ppl and their money in the name of good service, it’s very astonishing that @reliancejio is going like other operators, need to recheck your credibility now.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kunal Soni (@thegodlymonster) reported@reliancejio 1/3. Chronology. 1st May : Call to jio customer care. I asked process to relocate my connection to another address. They confirmed they have service in that particular building. I make an advance rental payment of 3 months. Cat and mouse game begins.
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Harsh Saxena (@Harshkusx) reported@JioCare Deer Habiba - How many days are required to fix this issue?? 5 days are already passed, is five days are not enough your team ?? Have you any idea i have to faced many challenges during these 5 days. My wife during WFH, her office work is totally impacted.
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Subhodeep Roy ( #GGMU) (@roy_subhodeep) reported@JioCare @jio_fiber @reliancejio Hello team I need more information on the jio ax3000 newly launched router, can that replace my existing **** jiofiber router or this has to be used as in ppoe mode connected to the jio router via ethernet Pls confirm Your techs know nothing
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Astro Pankaj Seth (@astropankajseth) reported@JioCare I am facing a frequent issue with my JioFiber connection in my area. The internet connection gets disconnected repeatedly because someone disconnects or disturbs the cable connection from the pole outside.
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Surya (@KrsnaTheDarling) reported@JioCare Hi Shrikant Pls let me know when we are scheduling next appointment for technician to come fix my issue
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D S (@DS94506) reportedDear @reliancejio @JioCare My internet is still down in my area i humbly request you to fix it asap , it has been quite a hassle for me all these days and i dont want to end up switching my network provider so look into it thank you
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Harsh Saxena (@Harshkusx) reported@JioCare Yashoda ji don't share me copy paste ans, I need solution today, How many days you have required to close this case? I am chasing jio last 5 days, Wrost service by Jio @airtelnews i want to switch my internet with you. because jio is totally Sarkari company.
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Pet Coke (@petcoke7) reported@JioCare Sorry i have given you more time , and There is no excuse , this is called harrasing customer. I want permanent disconnection from today itself.
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Vikas kumar (@aditivya) reported@JioCare @reliancejio i have cancelled the order for jiofiber. I haven’t received not received my refund amount. Customer care numbers are also not responding.
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Ankit Choudhary (@DadaChoudhary) reported@JioCare Namaskaram, I have started Online Port In request from Vodafone to Jio. No communication from sim delivery boy . Toll Free Customer Care executive failed to help. What shall I Do ?