Reliance Jio Outage Report in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Kolkata come from postal codes 700001, 700061, 700026, 700032, 700063, 700094, 700027 and 700054.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Reliance Jio
Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (15%)
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Phone (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Internet | |
| Kolkata |
Total Blackout | |
| Kolkata |
Wi-fi | |
| Kolkata |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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iDeep
(@fire_on_ice82) reported
from
Pānchuria, West Bengal
Enough Is Enough. @reliancejio Has Crossed All Limits. They Are Least Bothered About Customer Complaints. Data Speed Is Getting Worse Day By Day To Prompt Customers To Buy Their Jio Fibre. I'm Porting Out. Don't Come Back To Me Crying Later On
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Hindol
(@hindolmaity) reported
from
Kolkata, West Bengal
@JioCare Neither the landline nor the mobile connected through #jiocall app via #JioFiber are able to connect. But internet is working fine. Please help.
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Uttaran Tribedi (উত্তরণ ত্রিবেদী)
(@tribedi_uttaran) reported
from
Kolkata, West Bengal
Hello @JioCare, our phone connection (landline) provided with Jio GigaFiber fiber is not working from the past week. We have put a complaint using myJio app "Your service request number is SR000011M67T. You will receive an update by 11/07/2020 12:53" but received no service yet.
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Prakash Thaker 🇮🇳
(@ThakerPrakash) reported
from
Kolkata, West Bengal
@JioCare Hey your network is on terrible shape since the Cyclone hit Calcutta more than a month ago. My network has disappeared even though it shows 5 bars on the screen. I can even get thru on 198. I think it's time to go back to Airtel.
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Lazy Tourer
(@LazyTourer) reported
from
Kolkata, West Bengal
@reliancejio @haptik People actually don't use these tools. It's just another tougher way to read a simple FAQ section of a website. Alexa / Google Assistants are still something one can play with but in general when you need support, you need another human in other end.
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Anurag Tekriwal
(@AnuragTekriwal) reported
from
Kolkata, West Bengal
My JioFi is not working since yesterday. I have restarted it several times. Still no Internet access. Unable to connect to customer care also. Need immediate support on the same. @JioCare @reliancejio
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rajesh tulshian
(@RajeshTulshian) reported
from
Dam Dam, West Bengal
@JioCare I am resident of Avani Oxford Complex, Kolkata. In view of civil situation I am working from home and my company is willing to reimburse the monthly bill if it is drawn on company. Local Jio executives are unable to help me. Request help
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Lalit Kumar Poddar
(@LalitKumarPodd2) reported
from
Kolkata, West Bengal
@JioCare Nothing is happening, except stereotypes answer from you , pl improve your service for God sake 🙏
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Vishal Bhagat ♐
(@bhagatvishal9) reported
from
Kolkata, West Bengal
Since month I am facing trouble due to poor Network of @JioCare . Kindly resolve this problem.Earlier i did DM but got no response, @reliancejio should i port my number to @airtelindia Address jawpur, Pin 700074
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MONJOY MALAY
(@MK20100) reported
from
Hāora, West Bengal
@JioCare I have e jiophone which is really very problematic phone. After 6months used the keypad did not work properly. After 1yr used the phone signal blinking i.e. the jiophone was not working. I really puzzled how to do with this jiophone number 6291173645.
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Prakash Thaker 🇮🇳
(@ThakerPrakash) reported
from
Kolkata, West Bengal
@JioCare How can u say that coverage in my area is Good when d Speed Test shows a bad network. If there are many users u hv to set up more cell sites & beef up yr network. You guys have been promising a new cell site since last 3 years. Only when customers leave, will yr network improve.
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romi datta
(@romidatta13) reported
from
Kolkata, West Bengal
It’s been 4 day that I installed a Jio Fiber at home, extremely dissatisfied with the speed and service already. Any help @reliancejio @JioCare ?
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MONJOY MALAY
(@MK20100) reported
from
Hāora, West Bengal
@reliancejio I have a jiophone which is really very problematic phone. After 6months used the keypad did not work properly. After 1yr used the phone signal blinking i.e. the jiophone was not working.
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Abhijit Ghosh
(@ebongAbhijit) reported
from
Kolkata, West Bengal
@JioCare So much Investments of late,still the basic service which was promised by jio is missing. Pathetic network coverage in our locality. Complained multiple times without any improvements Kindly resolve the issue. I'm sure You don't want to loose your dear customers,do you?
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SniperDM MUSIC
(@SniperdmYT) reported
from
Kolkata, West Bengal
@JioCare Hii my friend is having problem with his hip connection and customer care isn’t being able to solve his problem. Help him to solve his problem ASAP.
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Shahnaz Rahman🇮🇳
(@rahman_shahnaz) reported
from
Kolkata, West Bengal
@JioCare Hi I recharged with two plans, one top-up and still I'm unable to make calls. Please help asap🙏😭
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KOUSHIK DAS
(@mr_k_das) reported
from
Kolkata, West Bengal
@JioMart_Support This is my order I'ds 15944918409055875M 15944919609056160M 15944920259056309M 15944923359000322M Today delivery boy call me address varified & told me long distance delivery so I cancel your order I am requesting please delivery. @ril_foundation @reliancejio
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Sumant Agarwal
(@sumant_agarwal) reported
from
Kolkata, West Bengal
@JioCare hi! 2 of our jio phone numbers don’t have network at our commercial office address since 15 days. Pls help
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ARIJIT ROY
(@arijit_roy2006) reported
from
Kolkata, West Bengal
@JioCare Kindly Help me to Change my postpaid connection to Prepaid connection on the same number. There is no due in the number 7980111947.
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Dharti Se
(@geeleemitti) reported
from
Kolkata, West Bengal
@JioCare Nothing has been solved, nobody has called, nobody has replied on DM. Thanks for taking the time out to show that you're solving this problem without actually doing anything
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Seema
(@Seerat87) reported
@JioCare Please help me with my new jiofiber connection. I don't understand why despite getting 999 plan none of ott subscription has been activated. help me resolve the issue with ott subscription activation
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Ujjwal Tiwary
(@ujjwalana) reported
@JioCare 2 days back it got fixed after 36 hrs of repeated complaint and it's dead again in 2 days. SR000017H02P is the Service request number. Please get it fixed ASAP. Occasional fault is understandable but we don't pay to suffer 3-4days of black out in 30 days.
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KrIShNa d tRu LOvEr
(@krishnapari) reported
@JioCare @reliancejio worst service provider from last 3 years,U can't setup good network connection near my location in 3years,lots of people facing low network n low net speed issue,coz of that device us also heating.only money taker not service provider @jagograhakjago
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Ichibaan
(@ichibaan) reported
@JioCare @JioCare @reliancejio Like I said, once again no one from Jio came for installation today and it has been rescheduled once to more to another date. Please help!
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neth
(@nethen2021) reported
@JioCare also there was no call made from jio issue is not resolved , support team have marked as resolved !!! Sunita wake up , stop fooling customers jio service is pathetic!!!
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shiva ravi chopra
(@shiva_chopra) reported
@JioCare Hahaha , the forever standard response. My location serves very good connection , the problem is the pathetic service you guys provide after looting us off our hard earned money.
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shiva ravi chopra
(@shiva_chopra) reported
@jeevansingh10 @reliancejio @JioCare Exactly. They just have a standard response no matter how many times you try to file a complaint. This is very unprofessional and unethical.
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Kiran Khaladkar
(@KiranKhaladkar1) reported
@JioCare Check on SR000017E66W & SR00001780... Also you can check I have sent 22 emails to appelt of Maharashtra... What is the problem with jio team why you are not collecting the devices...It is really pathetic customer service by jio team #jiofiber #fraud
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Prof. Jayanta K Nanda
(@drjknanda) reported
@reliancejio @GoogleIndia Talk to Dutta Babu of your Customer care unit, he will tell you everything, in spite of helping intentions of Jio, our builder is creating problems, it got to be solved as 90% residents have taken Jio in Srusti Mansion, Jatni Road, Bhubaneswar. My number: +91-8917642847 @JioCare
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Mitrajsinh Muli 303
(@303Muli) reported
@ViCustomerCare today i swith vi prepaid to vi postpaid very bad experience in vi postpaid on app offers showing additional data benifits not credited now i am trying to going Jio Postpaid plus @JioCare