Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 26, 9:27 PM GMT+5:30.
- Internet (79%)
- Wi-fi (8%)
- E-mail (7%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700032 , 700094 , 700054 , 700012 and 700028 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
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Total Blackout | 3 days ago |
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Kolkata
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Internet | 3 days ago |
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Kolkata
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3 days ago | |
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Kolkata
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3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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P-r-a~t_y~u-s_h kumar Dash@Pk (@pratyusa123) reported@UIDAI ,@JioCare,@TRAI from last two days I a. Facing issue in getting otp from adhar portal on my registered mobile number. I have already cross checked with jio operator and vivo company also .They stated there is no glitch from their side. Even I cross checked through madhar.
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Mohit (@dilsemohit) reported@JioCare @jio_fiber i hv raised a complt. regard internet disruption nd low coverge frm the past 1 week complaint no SR00002KNRHO nd its been either closed by th engineer witout ny info or thy are not cming after i raised it again…and no engineer is assigned frm the past 3 days
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♥️Ranjan ♥️♥️ (@ranjancrplayer) reported@reliancejio My jio number lost i am visiting service centre extra amount charged and say jio office without 150 extra i am not issue sim my family members 8 to 9 sim i am port other company
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Nikita Tyagi (@GorgeousNikitaT) reportedBeen jio wifi custmr sinc 2021.Was facing syncng issue wid pswrd frm feb,26 & lodged multpl complaints. In mar 26 conxn was dsconctd w/out resolution statng I rqstd disconctn & w/out refundng 1000+ rs balance.Flwd up multpl tims 2 resume conxn but no response @JioCare @consaff
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raj raj (@veerjoshi553674) reported@JioCare Reliance Jio has provided extremely poor service. Their employee took payment but failed to deliver the promised installation, and no refund has been issued. This is unacceptable. I urge others to be cautious before making any payments until services are fully delivered.
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नीरज तिवारी एडवोकेट 🇮🇳 Neeraj Tiwari (@advneerajtpbh) reported@JioCare Kindly provide a clear resolution timeline and ensure the committed high-speed service is restored without further delay. If this issue is not resolved promptly, I will be forced to escalate the matter to higher authorities and register a formal complaint. Regards, Neeraj
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Chirag Bhatt 🇮🇳 (@ChiragABhatt) reported@JioCare #TRAI Ongoing issue with JioAirFiber for 10–12 days. 30 Mbps plan but actual speed only 4–5 Mbps. Frequent buffering. Multiple complaints raised Severl email sent but no resolution. If not fixed immediately, will escalate to consumer forum. #JioAirFiber #PoorService
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thePhysicsBasket (@physicsbasket) reported@JioCare Why I need to send here ? Is it safe , please call me and cancel the subscription asap , call me at my registered mobile,
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Rishabh Jain (@rishabhdevaji) reportedHey @JioCare @reliancejio, my Fiber has been down since April 24. Two technicians visited, did nothing, and now my complaint is "on hold" with no supervisor in sight. 5 calls later, still no internet. This is unacceptable service! Service ID: SR000034ALT1 #reliancejio #jiofiber
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debasis41 (@DreamzMusical) reported@JioCare Hi Team, it's been 3 days since payment, but my Jio Fiber plan still inactive. Money debited without service, request urgent resolution or refund with compensation for the inconvenience.