Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
- Internet (53%)
- Wi-fi (27%)
- Phone (11%)
- Total Blackout (7%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700061 , 700006 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 14 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Wi-fi | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sahil Sinha (@sahilsi67756516) reported@reliancejio @JioCare its been 10 days since i paid you guys. No installation till now. Your guys don’t pickup calls. You office at sector 34 Chandigarh is always closed. Congratulations on being worst company with worst service records. Guys please stay away from jio.
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Rahul Jain (@RahulJain_007) reported@JioCare @reliancejio - Its been 10 days since relocation request, only uninstallation of Router + Setupbox has happen. Service Ref No- CO0001TEMKU9 There is no update from Jio on reinstalling at router at new address. May i know the reason of delay & priorities to complete.
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Manish Upadhyay (@Upadhyay100791) reported@JioCare @JioCare please find the service request no where complain is already registered 1 week ago SR no- SR00003AQDYF
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seelam naresh (@naresh9368) reported@JioCare connection did not work. When I tried to contact the same representative, he blocked my number. I then contacted Jio Customer Care, and another representative visited my location. Instead of shifting the existing connection, I was advised to take a new Jio AirFiber connection.
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Dr. Mayank Mundada (@mayank_mundada) reported@JioCare @JioCare I request that my complaint be immediately escalated to your Nodal Officer/Appellate Authority. I have already provided every detail requested by your team multiple times, including my ORN, Service IDs, registered mobile numbers, executive details, and supporting info.
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Ramapati Padhi (@RamapatiPadhi) reported@reliancejio Recharged mobile 9437438824 on Monday with the ₹349 True 5G plan. However, today 5G has stopped working entirely and only 4G is showing. I have tried all troubleshooting steps on my end. Please look into this network issue immediately.
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Khan (@afrozekhan1) reportedIt's been more than 2 days of internet outage and still it's not been rectified @JioCare
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Basudev (@StoxTuber) reportedUsing @airtelnews to post this. @reliancejio @JioCare solve my internet problem ASAP
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Mr. RizZU (@slovely852) reported@JioCare @reliancejio what kind of service ua providing even 2g is better than 5g. Pathetic @airtel let me port buddy
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Sendhurkarthik (@Sendhurkarthik) reported@JioCare @JioCare Hi, I need this escalated to high priority immediately. My service has been down for over 24 hours. The app is not letting me reschedule because "no slots are available," and I am stuck. Now forced to pay extra for mobile data packs just to stay online.