Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 23, 4:08 PM GMT+5:30.
- Internet (72%)
- E-mail (10%)
- Wi-fi (9%)
- Total Blackout (4%)
- Phone (4%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700032 , 700028 , 700050 , 700094 and 700006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 5 hours ago |
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Phone | 1 day ago |
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Internet | 1 day ago |
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Internet | 2 days ago |
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Phone | 2 days ago |
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Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Shailesh (@shai171) reported from Kolkata, West Bengal@JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Garvit Sethi (@garvitsethi6) reported@JioCare Disappointing!! I received a call saying my complaint has been taken and will be resolved. But when I asked for a timeline, I was told there is no timeline. Feels like your team has no intention to resolve complaints and is just giving scripted responses to close the complaint.
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RPM (@Ponmadasamy10) reported@JioCare @JioCare @reliancejio I am still not receiving any response regarding the service request. If no one is responding, then who is responsible for resolving this issue?
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Pratunjai (@pratunjaimishra) reportedDear @JioCare, what’s the point of claiming “India’s best network” when the internet barely works? Pathetic speed, constant call drops, and unstable connectivity every single day. Paying full price for half-working service is frustrating. Fix your network please.
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Nikhil Chouksey (@inikhilchouksey) reported@JioCare I’ve DM all the above details please help me It’s so much urgent as I am unable to do my important works
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Madhuri Adnal (@madhuriadnal) reported@JioCare Will you try calling or resolve it or should I report this matter? Because I’m aware of your your customer care scam too. @reliancejio @JioCare #Jio
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Skand Kumar (@skandvats) reported@reliancejio, @JioCare Pathetic Support for Relocation Request.Using Jio 2231713530 for last one year. I made a request for relocation of connection for jist within 1 Km on 9 th May.Request not attended for 15 days. Request no CS00001S8G9WH has been closed without resolution.
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Jaychand Maurya (@JAYCHANDMAURY88) reported@JioCare my jio 5g not working always 4g.. It is very slow speed pls solve the issue.....
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Capt S K Mahajan (@mahajanslax) reported@JioCare @reliancejio I’m the pioneer in Sushant Lok-1, C block to get Jio broadband connection. Jio had gone out of the way to lay the cable especially for me. I recently upgraded to 150Mbps and paid for one year but regret to say the service/speed didn’t improve correspondingly
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Bharadwaja N (@BadboyN1985) reported@JioCare @reliancejio your service is very bad...your customer care num 18008969999 is non functional. No connectivity from last two days...but you bill us ...fraud jio. Worst service
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Rehan Mustafa (@RehanMusta68899) reported@JioCare I have a humble request for everyone: please do not purchase Jio or JioFiber services. The company has committed fraud against us. They have still not issued a refund of ₹8,07 Does the Ambani family run on customer care refunds?