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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 26, 11:52 PM GMT+5:30.
  • 57% Internet (57%)
  • 24% Wi-fi (24%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700023 , 700094 , 700032 , 700006 , 700072 and 700108 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 3 hours ago
Kolkata Internet 7 hours ago
Kolkata Internet 1 day ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Rdpt_23
    Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal

    @reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)

  • CinemaNefertiti
    dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal

    @MKBHD Wish my network provider could handle this situation @JioCare @reliancejio

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • Shrinivas74
    Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal

    @JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • arpan_roy
    Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal

    @reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • navincsadhu1
    navinbhai chaturdash sadhu (@navincsadhu1) reported

    @JioCare @SSinha10206 Jio speed problem.....no netwerk ..no speed

  • HMHarshMaheta
    हर्ष महेता (@HMHarshMaheta) reported

    @JioCare worst internet service and customer support without any notice and information internet service stop working for this ******* service I am paying monthly amount @forum_consumer @jio_fiber I want the service now or else **** go to hel

  • duniyameinakela
    Shreya Singh (@duniyameinakela) reported

    @JioCare Internet still not working after 3 days

  • nikcooolz
    Nikhil Bansal (@nikcooolz) reported

    @dsaurabhsharma @geekyranjit @JioCare Brother is your problem solved, because i also have 2 months left and i also want to do this recharge

  • im_Ganes_H
    Ganesh (@im_Ganes_H) reported

    @JioCare My Jio AirFiber hasn’t worked properly for the last 7 days. I raised a complaint, an engineer visited and updated the software, but the issue is still unresolved. How many times do I have to report the same problem? Please provide a permanent fix ASAP SR00002MWIK0

  • Vaishnavi2309
    Vaishnavi Shukla (@Vaishnavi2309) reported

    My fiber network is not working since last 1 week. Everytime an engineer comes and says it's fixed but after 1 hour it's gone again. This is sheer fraud and zero accountability. @JioCare customers need transperancy.

  • sukkhisandhu
    Sukkhi Sandhu (@sukkhisandhu) reported

    Dear @JioCare I've been a loyal Jio user for years, but the network has become terrible. It shows 5G, yet the speed is worse than 2G, even though a Jio tower is just 500m away. If this isn't fixed soon, I'll port my number to @Airtrl network. 🙏

  • luckychandh
    viral (@luckychandh) reported

    Hi, I recently recharged my number, but didn't get the benefits, please connect with someone with which I can discuss the issue (recharged 899 for 90 days, but didn't get jio hotstar benefits) @JioCare

  • Ravimishra1008
    Ravi Mishra (@Ravimishra1008) reported

    @JioCare Pathetic service! The least you could do is tell me when I can expect the installation. Neither the person who completed my KYC informed me about the timeline, nor is your support team able to provide any update. This level of service is extremely disappointing.

  • gyanendra_shah
    Gyanendra kumar (@gyanendra_shah) reported

    @JioCare For 4-5 days, both 5G & 4G speeds are absolutely terrible in prime Ahmedabad (Prahlad Nagar). Regretting my 1-year recharge—feels like a total waste of money. Fix this network issue ASAP! 😡👇