Reliance Jio outages and service status in Kolkata, West Bengal
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Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 8, 11:57 PM GMT+5:30.
- Internet (80%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700032 , 700063 , 700061 , 700054 , 700028 , 700094 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Total Blackout | 4 hours ago |
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Kolkata
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Internet | 13 hours ago |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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1 day ago | |
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Kolkata
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Internet | 1 day ago |
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Kolkata
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Internet | 1 day ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal@JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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I - am - thanos (@rahulyahoo) reported@TheTushar17 @JioCare @reliancejio Don't use jio fiber or home it's worst customer care support and internet also .. their agent cheated with on false commitment also . My internet not working
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Ankit (@Ankit8688655142) reported@vishalkuma38309 @reliancejio @JioCare No solution only one solution no use jio bro
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Devji Sandha (@devji_sand61116) reported@JioCare The service has been down since 4th May, and we are still awaiting resolution. Kindly provide a clear update or expected timeline for restoration.
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Harshil Dave (@Harshil139) reportedThe network speed is very slow at my current location. I have been having this problem for the past few days. Jio 5G network is not connecting and all apps are buffering. AT Post Gujarvada Ta sami Dist Patan Pin code 384245 @JioCare @reliancejio
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Abhishank Shrivastav (@bakarbaaz11) reported@JioCare Everyone must know this - because of your horrible customer service, I have cancelled it and taken another provider. You must know the cost of horrible customer service - losing customers
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Pramod Kumar (@_pamm0) reported@reliancejio @JioCare @Pluxee_india My jio app says 0 convenience fees but charged 821.16 for a 799 plan. Why should I even use a network and telecommunication card if I have to pay extra amount every time.
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🕉 (@samrat_kapoor) reported@JioCare Again sharing misleading information. There is NO “Reschedule” option available in MyJio app as claimed by your team. Screenshot attached for reference. Since 6-May-26 my JioFiber is still down & no engineer assigned yet for SR000035880P. Contd 1/2
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Ojas (@Ojas_dabra) reported@JioCare @reliancejio @nch1915 "already working on this" is nonsense. For the past eight days, all you have been saying is that you are already working on it. How much time does it take to reach a resolution? Were eight days not enough? SR: SR000034RRW5
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Raj Kalra (@kalra_raj) reported@JioCare Recharged my monthly plan on 22nd April Internet down since 24th April 15 days since no internet. Scheduled an engineer visit 10 times. Emailed customer care 5 times. No engineer has visited till date. No updates. No service. Can the service standards be any more poor?
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Vikash Kumar Sahu (@vickyrgh123) reported@JioCare Dear Customer, With reference to Service Request number SR00002KXACY for your JioFixedVoice Number connection having JioFixedVoice Number we have scheduled an appointment with a Jio service engineer at your premises on 08-May-2026 between 16:00:00 - 17:00:00. Again rescheduled