Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 5:45 PM GMT+5:30.
- Internet (53%)
- Wi-fi (28%)
- Phone (11%)
- Total Blackout (7%)
- E-mail (1%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700061 , 700006 , 700071 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Total Blackout | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Wi-fi | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@JioCare Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ataullah Khatri (@khatriataullah) reported@JioCare how do i cancel my jiofiber connection?
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Pratik Nagpure (@nagpure_pratik) reported@JioCare How am I supposed to bear this issue? The issue is from your side, and you are not able to resolve it. I can say you are incapable, and how will I bear the cost for your incapability? I've contacted you multiple times. @jagograhakjago
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Amit Kumar Mishra (@rinkuruna) reported@JioCare But i don't get any solution... ..
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Ataullah Khatri (@khatriataullah) reported@JioCare There is no internet connectivity in our building since yesterday morning. Jiocare gives automated reply. Jio email does not reply. Customer support returns recorded audio. Engineer doesn't pick up call. Whom to talk with?
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Raj L Bhamani (@rajbhamani) reportedi had cancelled my jio fibre connection on march 2026 after multiple follow up with jio fibre since last 4months co doesn’t refund my security deposit amount jio care replied me we will help you but now they don’t feels like cheated😔 @JioCare @JioFibreCare @reliancejio
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Irfan (@mdirfan0143) reported@JioCare @JioCare or help me to book proper way if i am doing anything wrong. Otherwise don’t ask same thing again and again.
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MANU JOSHI (@manujoshisunny) reported@JioCare its jio care but your service team does not care. 3 days many follow ups but er not visiting. Modern Overseas Sec 1 Parwanoo . Called to Lovneet solan himachal 8278-742232 but no result so far . Kindly get the Internet repaired for which u took 1 year advance money
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dass (@dass29470173902) reported@JioCare Still network quality is very poor @reliancejio @JioCare
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seema (@seemadwivedi5) reported@JioCare @Vineetvikram06 The replies are always polite: “We’re here to help” and “We’ll look into it.” But based on my experience and the many people I’ve spoken to, I haven’t seen an actual resolution. My advice: Think twice before applying for a Jio Fiber connection. #JioFiber #CustomerService
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ARPIT CHITRANSH (@arpitchitransh2) reported@JioCare Worst customer service exper. Agent Sulekha failed to provide any resolution, and the assigned engineer never called or visited but falsely updated the complaint as "Customer Not Available." I see no reason to stay with Jio. Planning to port to Airtel. #JioCare