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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 13 outage signals in the last 24 hours around Kolkata, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 19, 6:58 PM GMT+5:30.
  • 80% Internet (80%)
  • 12% Wi-fi (12%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700028 , 700006 , 700071 , 700061 and 700108 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 19: Problems at Reliance Jio

Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 4 hours ago
Kolkata Internet 4 hours ago
Kolkata Internet 5 hours ago
Kolkata Wi-fi 5 hours ago
Kolkata Wi-fi 6 hours ago
Kolkata Wi-fi 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    @JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • BishalD25963263
    Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal

    @reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio

  • Abhra100
    Abhradip chakraborty (@Abhra100) reported from Kolkata, West Bengal

    Facing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.

  • MyNameIsSPaul
    Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal

    .@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Kolkata, West Bengal

    @JioCare What kind of a service are you guys really providing? The technician was suppose to reach out by 8pm but still there is no call nothing form anyone! Also on calling the customer care desk you guys are asking to keep the call on hold and disconnecting later! Is this for real?

  • Saswata78346033
    Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal

    @JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?

  • jajuX93
    Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal

    @_MukeshAmbani @reliancejio your internet sucks all the time now..

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet

  • ARNABSA09120912
    ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West Bengal

    Fraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.

  • speakitupfrnz
    Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal

    @JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork

  • Smk97555104
    Smk (@Smk97555104) reported from Hāora, West Bengal

    @JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero

  • harshularora29
    Harshul Arora (@harshularora29) reported from Kolkata, West Bengal

    @Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting

  • thatsmimo
    Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal

    @JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamshubham1994
    shubham mishra (@iamshubham1994) reported

    @JioCare Hi shirisha u got some wrong information about the weather, no extreme rain, no extreme heatwave,no cyclone,nothing , fantastic weather max.temp 36°C. Even if weather is issue,it won't take 8 days to fix the issue.

  • Roushan58069662
    Roushan Kumar Mandal (@Roushan58069662) reported

    @JioCare Can you please check my Dm ...? I'm waiting for your reply I want solution, and tell me what action you have taken , you employee misbehaving with coustomer and you are doing nothing...?

  • AyushGo71406636
    Ayush Goyal (@AyushGo71406636) reported

    @JioCare @jiocare "Dear Customer, Refund has been initiated for your JioFiber Order no NO0001DQ5MHE and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future. Team JioFiber" i received this on 3rd June and today 19th June.

  • satrajits
    satrajit sen (@satrajits) reported

    The FifaWc is on and the fact that for the entire day your network has been down and no signs of it being up speaks volumes about ur lack of preparedness for such emergencies. We should be compensated for this anguish. Thank God i had another Airtel ! @reliancejio @JioCare

  • Vinaytricks
    Vinay Kumar  (@Vinaytricks) reported

    @Saurabh_Pinch @reliancejio @reliancejio same problem in my aria bekar service

  • iamSushantkmr
    Sushant Sharma (@iamSushantkmr) reported

    @Saurabh_Pinch @reliancejio @reliancejio is worst ever network to exist

  • dhritiawakened
    Dhriti (@dhritiawakened) reported

    It's been 3days and @reliancejio has not been able to fix the issue, neither are they sending anyone, just keep on extending the time technician will come. Now can anyone suggest a good fiber optics connection which won't trouble me like these jio sloths?

  • Nabhoneel88
    Nabhoneel (@Nabhoneel88) reported

    @JioCare Ur question”name of the device” itself shows the in-depth knowledge of ur cust support. It’simmaterial, the internet isn’t working & 5 times I have called ur team by now u should have registered the complaint, shared with me the SR# and send a technician..pathetic @_MukeshAmbani

  • bizsandip
    Sandip Pramanik (@bizsandip) reported

    @JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI

  • Sureshkuamr6
    Suresh kuamr (@Sureshkuamr6) reported

    Hey @JioCare, Facing an issue with my JioFiber connection since this morning. The troubleshooting tool shows everything is working fine, but the internet is not available. I'm also unable to reach a customer care agent for assistance. Please look into this issue.