Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 6 outage signals in the last 24 hours around Kolkata, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 23, 2:26 PM GMT+5:30.
- Internet (82%)
- Wi-fi (8%)
- Total Blackout (5%)
- E-mail (3%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700054 , 700012 , 700028 , 700094 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 48 minutes ago |
|
Kolkata
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 6 hours ago |
|
Kolkata
|
Internet | 9 hours ago |
|
Kolkata
|
Internet | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Arpan Roy (@arpan_roy) reported from Kolkata, West Bengal@reliancejio Hi Team, Daily I am getting numerous spam calls and marketing calls even after i have enabled "Do Not Disturb" for my Number. Please help me stopping these calls. I am a Reliance Jio prepaid mobile user.
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal@JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal@JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhik Saha (@abhiks2006) reported@JioCare @JioCare @reliancejio Following up on my earlier complaint — the issue still remains unresolved. Since you were unable to deliver the prepaid SIM as promised, request you to process a refund of the advance payment made at the earliest.Looking forward to a prompt resolution.
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menace_copine (@CopineMenace) reported@JioCare i am really troubled for the behaviour encountered by me from jio executive, customer care and jio staff. For my wifi installation request placed on 16th april and same day payment was done. But until now no one is there to install it.
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare , kindly check my DM and respond. Every time this is happening from last 10days. Get one message and your are disappeared. R u bots or real customer care?
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Mr. P (@evilgod0707) reportedHey @JioCare, it’s the 2nd time this month your internet has ghosted me! 🤡 Apparently, being an industry titan means having a "monopoly on mediocrity." You’re quick to snatch that prepaid cash upfront, but when it comes to actually delivering service? Crickets. 🦗 It’s egregious that we’re paying for a premium connection and getting a dial-up experience. Fix the grid or stop the greed! 📉🚫 #JioDown #Reliance #DigitalIndiaMyFoot
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ayan (@MOHAMMADAY47790) reportedWorst experience with jio airfiber. Its been just 2 days since i installed airfiber, and the very next day at 5pm yesterday, the red light started blinking on the router and internet is not working. No customer support is talking. Worst. @JioCare @reliancejio @jio
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Vincent 🥀 (@virtuosotae) reported@jiocare @reliancejio It’s been 5 days since my Jio AirFiber order and installation is still not done. I no longer want to wait. Please cancel my order and initiate full refund immediately. Also register a complaint and give me the service request number
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Honest Guy (@GamingRaybit) reported@JioCare I have already provided everything 3 days back in your DM. Check DM. I don't want to sound rude but I am literally frustrated with the service
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Ganeshbhai B Rana (@GaneshbhaiRana) reported@JioCare Why are you not admitted that your system has a gap. My jio hotstar plan over ride by my recent recharge. Else it will be expire in mid of May,Now you are asking to pay more to support TV and laptop. @jagograhakjago @TRAI
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Megha Sachdeva (@MeghaSachdeva03) reported@JioCare @JioCare waiting for the resolution!
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PARAS HARIA (@parasindore) reported@JioCare Same location... And internet was not working in 1 km peripheri of same area