Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 30, 4:58 PM GMT+5:30.
- Internet (78%)
- Wi-fi (9%)
- E-mail (7%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700050 , 700032 , 700010 , 700061 and 700063 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Internet | 23 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Chandan Bag (@Chandan42926074) reported from Kolkata, West Bengal@reliancejio Useless jio 5g, My area is already covered jio 5g But i don't get invitation in my number, and i click to many times for i am interested,If you don't give invitation so why you tell jio 5g welcome offer all, useless your customer team, and your 5g.. #JioTrue5G #Jio #reliancejio
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Sanjay Sengupta (@SanjayS83328754) reported from Ghusuri, West Bengal@Airtel_Presence I am unhappy with ur service , after several complaints no resolution .. Switching to Jio @JioCare
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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Abhradip chakraborty (@Abhra100) reported from Kolkata, West BengalFacing Jio internet problem from very yesterday at my area ( Nimta , kol -49 ) , heard that the problem is also in different part of state , we user pay lot of money beyond recharge , didn't expect such worse services , urgently feedback should be appreciated @JioCare @relianceji
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hare Krishna Panda (@MeHareKrishna) reportedI had bad experience with @reliancejio internet. Five days without internet! No response from @JioCare False scheduling ! If any one opting plz bd think thousand times! I switched to @ACT Waiting for refund. #CustomerServiceFail #reliancejiofraud
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Advocate Sarthak Agarwal (@sarthak5647) reported@JioCare Today, after all this delay, he says he has no authority to issue a new SIM and that I should pay ₹349 if I need one. Why was a delivery executive assigned if he cannot complete the delivery? Why was I repeatedly asked to wait when no action was being taken?
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Pravesh Tripathi (@ptri821) reported@JioCare I have been hearing the same assurance from the past 2 months now and yet no body even bother to contact me back on this issue. This is very frustrating for a customer who have been trusting Jio ! Can you please escalate this to the higher authority so that atleast I get a call ?
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AMIT KUMAR (@topsecretamit86) reported@JioCare What a terrible experience I am going through. I requested for JioFiber installation at home . Your executive came, did KYC, collected 6 months subscription in advance , I received an order ID on my registered no stating that installation team will contact you.
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Prasad Gadde (@prasadgadde77) reported@JioCare @JioAirFiber Order Number NO0001DJXSMW Extremely disappointed with the service. It's been 10 days since I completed the payment for Jio AirFiber, yet the installation is still pending. The local installation team is neither responding to calls nor providing any updates.
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saloni sonthalia (@SaloniSonthalia) reported@JioCare registered for a cancellation and refund of air fiber connection.. No Money refunded and customer care says they have issued a voucher I can't see any on the app.. So many followups still no results... Such harassment wasn't expected Please help
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ब्यूरो चीफ समाचार भारतवर्ष (@Gautam_BV_News) reported@JioCare @TRAI unable to make and receive calls many times i have to i form jio customer care but still no any resolution given by team jio and week gone with this problem
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Baba Yaga (@vjarans) reported@JioCare Already waited patiently for 5 days how many more days should we wait further let me know the resolution time now
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Sumit (@sumtspeaks) reported@JioCare Do you even know where I’m from? Your service here has been really disappointing. Many of my friends have already ported to Airtel, and I stayed hoping things would improve soon.. but sadly, nothing has changed.
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ತೇಜಪಾಲ್ ಎಂ ಜಿ (@SuprMg7) reported@JioCare Kindly share the ticket number to track the same as the customer care people are telling the same from yesterday.