Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 28, 10:25 AM GMT+5:30.
- Internet (73%)
- Wi-fi (22%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700061 , 700026 , 700094 , 700071 , 700054 , 700027 and 700023 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 28: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 9 hours ago |
|
Kolkata
|
Wi-fi | 11 hours ago |
|
Kolkata
|
Internet | 20 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Wi-fi | 1 day ago |
|
Kolkata
|
Wi-fi | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Pra Bhu (@PRA1010) reported from Hāora, West Bengal@reliancejio @JioCare Team can you check this plz. @Zoho #mail, #workdrive clients on my laptop in not working properly when I am using hotspot through my mobile using #JioTrue5G. While it's working fine on other internets. Kindly check.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal@JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Nilay Sanyal (@sanyalnilay) reported from Kolkata, West Bengal@JioCare inspite of full network availability most of the time callers are not getting me over phone, and i am getting their missed call alert....this is insane...
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema Please do something about your #WorldCup streaming. It is so, so bad. Bringing back the 2g vibes. #FIFAWorldCup #QatarWorldCup2022
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Lokesh MS Gusai (@lokeshgusai1988) reported@reliancejio @OfficialJioPC Totally Dumb and blind company. No one listens. Starting 2016 as Free it was very good but started to take money service totally 3rd class service. It like that they are covering their 2 year Free service charges from customer.I am using @Jio last 5 year experience no improvement
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Pratham A S (@pratham__2314) reportedTweeted about how good JioFiber's AI support was a few days back. Then this happened. Got JioFiber installed last week. Should've been simple. Wasn't. Agent comes home, quotes ₹2500/month plan, does KYC, I paid ₹2222 proper invoice, all good. Right as he's leaving: "Sir, ₹279 more, it's actually a 2500 plan." Pulls out his personal QR code. "Invoice will come, pay now" I paid. Invoice came. For ₹2222. No sign of the ₹279 anywhere. Called him. New story: "Sir it's the 3+1 months free offer, that ₹279 is for that, invoice will come after 3 months as a voucher in your Jio app." Filed a complaint that evening. Next day, installation guy shows up, does the work. I call the agent again in front of him — same excuse, no invoice, no voucher, "wait 3 months." Asked him to meet near his office in an hour. He hangs up. Calls back 10 min later: "I'll pay you back now, you pay me when the voucher comes." Complaint kept moving. Next day his manager calls, demanding payment proof for the ₹279. Matter resolved. But it took 5-8 calls in a single day to get it sorted. If it's not on the invoice, it's not real. Always ask for the bill before you pay anything extra. @JioCare
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Vijay Shukla (@VijayShukl70154) reported@JioCare All standard SOPs mentioned in your app have been followed. I have been trying this from yesterday every 6 hours. Still issue is unresolved. Send a representative ASAP Or I will switch to some other provider.
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Nikhil Ranka (@nikhilranka9) reported@JioCare Done. But, please look into changing the terms. One minute of delay in recharging leads to disconnection of internet. But one day of service shutdown does not change anything.
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Shah Faisal (@ShahFaisal_ace) reportedFacing absolute 'No Service' on my Jio eSIM in the UAE. All manual network selections (Etisalat/du), roaming toggles, and network resets are already done. Critical bank OTPs are stuck. Please check DM, escalate to technical team, and fix backend provisioning urgently! @JioCare
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Bishwajeet dutta (@Bishwajeetdut34) reported@jio_fiber @reliancejio @reliancejioCare My JioFiber has been disconnecting 7–8+ times daily for 10–15 days. Multiple complaints raised, but no proper engineer visit or permanent solution. Please escalate this to the senior technical team and resolve urgently.
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AnoopKV (@AnoopKV69258303) reported@JioCare You keep ticket active until you resolve the issue.. on what basis you marked ticket as resolved?
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Bishwajeet dutta (@Bishwajeetdut34) reported@reliancejio @reliancejioCare My JioFiber has been disconnecting 7–8+ times daily for 10–15 days. Multiple complaints raised, but no proper engineer visit or permanent solution. Please escalate this to the senior technical team and resolve urgently.
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DamruDhari 🕉🔱 (@whysoillogical) reported@JioCare @jagograhakjago I’ve filled a grievance on NCH portal with docket number 10028901 for the same issue. Since all my complaints are going to deaf ears at @reliancejio , you’re my last resort
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Ketan Keshri (@KetanKeshr1995) reported@JioCare It's already been since 5 days no call or resolution received till date. You'll soon see my bye bye @reliancejio @JioCare post.