Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 19, 5:13 PM GMT+5:30.
- Internet (78%)
- E-mail (8%)
- Wi-fi (8%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700028 , 700061 , 700032 , 700094 , 700027 , 700010 and 700026 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
7 hours ago | |
|
Kolkata
|
Internet | 15 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 4 days ago |
|
Hāora
|
Internet | 4 days ago |
|
Kolkata
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal@reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West Bengali want to know.. for how many years i am using jio network.. @JioCare @reliancejio
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anupam gold (@gold_anupam) reported from Pānchuria, West BengalHey @reliancejio @JioCare can you please tell me how many days it takes to relocate jiofiber. Because from last 3 days i am just receiving messages of rescheduling one day to next day. Is this the way of you guys to treat your existing customers.
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Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal@JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit Kharade (@mohitkharade) reported@JioCare Dear team we are 3 time share upi id and share ac details but still we are not receive any amount ...every time your team say upi id incorrect ...and ac number incorrect. Pls resolve this issue urgent. .other wise share me noida office address we collect the Check ...
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Final PalyzZz (@RMeenaihddd) reportedHi @JioCare, my Fiber is down for [5 ] days due to an area fault. I am paying for a service I'm not getting. Please resolve this ASAP and provide a validity extension for the downtime. Registered No: 92568 37456 #JioFiber #JioDown
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Rockstar (@Rocksta69418038) reportedDear @JioCare My JioFiber was working fine since morning and suddenly stopped. I even received a restoration message but the internet is still not working. Service request is showing 21st May, which is too late. Please resolve this issue urgently. @jio_fiber @reliancejio
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Chikitha (@SRKsChikitha) reportedI need person to visit today and solve or else I will remove the box and keep aside. Will go with other network. Enough of fake promises due to which my work has suffered a lot. Not more, solve today or cancel the connection. @reliancejio
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TheCrypto😎💪🏻 HUDL 🦭/acc🌶️ (@inspiratio81074) reportedDear @JioCare, the network and internet service in Govandi, Mumbai is very poor for the last few days. Calls are breaking and internet speed is extremely slow. Please fix this issue as soon as possible. #Jio #Govandi #MumbaiOr a stronger version: Please Take the Action Quickly.
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GP (@The_gyp1984) reported@JioCare There is no team coming and providing services - again and again issue just in my connection requested earlier to check root cause but worthless request. Check log and provide disconnected statement. Not at all happy with service. You guys making fun. @TRAI @jagograhakjago
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Omkar Gawade (@im_canopus) reported@reliancejio I'm currently in my village. It has been more than 3 yrs since jio tower has been installed her but no 5g services are live yet. You talk about 5g speed and network rollout. We purchased plans and are still not able to use 5g services. This is in Kolhapur district.
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Khanpara Bhavin (@KhanparaBhavin) reported@reliancejio @JioCare Jio representative GIRI HARIVANSH has taken jio broadband order on 18th May 11:50 AM and committed to install between 12 noon to 6 PM on 18th May. Till time no install is done. He is not taking calls from yesterday. Very disappointed with this service
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mohd Hanif Saqlani (@tiger48628) reported@JioCare Dear jio team,I’m writing to report issue with my jio connection. The Internet often disconnects,and poor signal. In my number and my family numbers, it’s from long time we complaints to costumer care but no results please request to check it Thankyou @JioCare
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rinku chaudhary (@ChaudharyRinkus) reported@JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DF2YSQ is scheduled on 19-May-2026 between 15:45:00 - 17:45:00. You will receive an Order completion code after PLAN2BUILD. Why not done today #wrost