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Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 3:39 PM GMT+5:30.
  • 66% Internet (66%)
  • 23% Wi-fi (23%)
  • 9% Total Blackout (9%)
  • 3% Phone (3%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700032 , 700026 , 700094 , 700010 and 700028 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 2 hours ago
Kolkata Wi-fi 3 hours ago
Kolkata Internet 5 hours ago
Kolkata Total Blackout 18 hours ago
Kolkata Wi-fi 2 days ago
Kolkata Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @reliancejio @JioCare @MukeshAmbanima #JioAssociate #JioCare #Jiocenter If Any Higher Level Employee Of Jio Seen This Post Please Help With Solution. There Is No Service Desk Of Jio Only They Can Sell. No One Helping At All. What Type Of Company Is This Mukesh Sir?

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @reliancejio @JioCare @MukeshAmbanima #JioAssociate #JioCare #Jiocenter Called Jio Pos Support They Told That Your ID Is Blocked But They Not Able To Tell The Reason. What Is This ? Joke? Or Something Else? I Visited Jio Center 3 Times But No Solutions. Now Tell Me What To Do?

  • drlinkan1
    𝐿𝒾𝓃𝓀𝒶𝓃 𝒮𝒶𝓇𝓀𝒶𝓇 (@drlinkan1) reported from Kolkata, West Bengal

    @OfficialJioTV is not working. @JioCare

  • Moumita94313573
    Moumita Chakraborty (@Moumita94313573) reported from Pānchuria, West Bengal

    @JioCare @reliancejio #PatheticJioCustomerCare Service works ONLY where they see MONEY. A request to surrender an existing JioFiber connection does not get handled but a request to install a new connection on changing addresses, works immediately (1/2)

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @reliancejio @JioCare @MukeshAmbanima #JioAssociate #JioCare #Jiocenter My Jio Associate ID Has 1000₹ Load Money, If My ID Not Unlocked Then I Will Go To Consumer Forum. Because If Jio People Are Thinking That You Can Cheat Customer/Retailer Money, Then Its Very Poor Company.

  • flyanupam
    An_up_am (@flyanupam) reported from Kolkata, West Bengal

    Dear @ViCustomerCare , I have already ported my connection to @reliancejio for network issue. Since last one year I was bearing you hoping you’ll improve your network connectivity. Worst 4G and call experience with you.

  • ayush_keshav
    Ayush Keshav Singhal (@ayush_keshav) reported from Kolkata, West Bengal

    @JioCareers @JioCare @reliancejio i had applied for jio fibre . Been 72hrs post my payment yet any technical team has contacted for installation . No response from any member of jio team If u can't gv service why promise Big ??

  • gaurav999anand
    Gaurav Anand (@gaurav999anand) reported from Kolkata, West Bengal

    @JioCare no Jio fibre network since morning unable to access internet ..did a recharge in the morning still no response..no response from app ...pls call and help resolve

  • MostafilM
    Mostafil Middya (@MostafilM) reported from Hāora, West Bengal

    Can't make any calls on my @reliancejio number plz help @reliancejio @JioCare

  • rahulsofficial
    Rahul M Maheswari 🇮🇳 (@rahulsofficial) reported from Hāora, West Bengal

    @JioCare @reliancejio the Jio fire is not working. Since morning today. Kindly redress

  • ayush_keshav
    Ayush Keshav Singhal (@ayush_keshav) reported from Kolkata, West Bengal

    @JioCare I had applied for jio fibre . Been 72hrs post my payment yet any technical team has contacted for installation . No response from any member of jio team If u can't gv service why promise Big ??

  • satyamzzz
    Satyam Agarwal (@satyamzzz) reported from Kolkata, West Bengal

    @Airtel_Presence @reliancejio i want your help. Want to port out of @airtelindia

  • the_AB99
    Arpan Banerjee (@the_AB99) reported from Kolkata, West Bengal

    @JioCare @reliancejio Hey guyz whats wrong with Jio calling ? Not receiving any call in jio neither able to call somebody,its like its dead 🤦 Your customer support is giving terrible solutions like switch my set off and stuff. From Behala,Kolkata Area.

  • rahulsofficial
    Rahul M Maheswari 🇮🇳 (@rahulsofficial) reported from Hāora, West Bengal

    @JioCare The technician was supposed to come and do the needful and redress the complaint by 11am. But has since not able to come till now. Not have recused the phone no of the person

  • sundeepsingh111
    Sundeep S (@sundeepsingh111) reported from Pānchuria, West Bengal

    @reliancejio @JioCare U have **** after sales service but for new subscriber u can installed in 1 day. Thats rediculous. Thats why u lost customer. U guys should know that.

  • chandanndutta
    Chandan Dutta (@chandanndutta) reported from Agarpāra, West Bengal

    Jio network is not working in my area. Pls help. @JioCare @reliancejio

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @JioCare @reliancejio @MukeshAmbanima What Happened Jio Team No Solutions? You People Dont Have Anyone Who Can Solve The Issue? Really Poor Service Jio Team

  • sukantahui
    Sukanta Hui (@sukantahui) reported from Kolkata, West Bengal

    @reliancejio why am I getting this message? Dear Customer, Your.SlM WiII Be Blocked Your.SlM Documents Expire PIease CaII HeIpIine Number- 8918254093 Within 24hrs.Thank you

  • sundeepsingh111
    Sundeep S (@sundeepsingh111) reported from Pānchuria, West Bengal

    @reliancejio Being one of the leading in the country, u should shame of your @JioCare service. My fibre is down for 3 days and today technician visit and told me it will take 2/3 days to fix it. That also in metro city. A hell of after sale service.

  • shahamalig
    Abu Shaham Khan (@shahamalig) reported from Kolkata, West Bengal

    After losing so customer @JioCare @reliancejio has not learnt any lesson. Poor network, call quality and yes internet. Iam using @airtelindia and it's miles ahead from this **** #Jio #RelianceJio #Airtel

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Trilokee_3
    Trilokee Gupta (@Trilokee_3) reported

    @reliancejio hi please help me blocking my jio no ,my phone was stolen,I called jio helpline no18008899999 but there's no response

  • HiibzZzy
    «•It's HiîBz¥•» (@HiibzZzy) reported

    @JioCare I want to talk to customer care not some automated msgs.. my net is working so slow that even to connect to your jio care to troubleshoot I have to use Vodafone's internet.. Yeah that's how slow my jio's net is working on my mobile 😡

  • CSB_Clicks
    CSB (@CSB_Clicks) reported

    @JioCare @RelianceJioCare Jio mobile network is completely down for the past few minutes. Shows Emergency Calls only? Is there an outage? 🤨

  • rajdanimandal
    raj mandal (@rajdanimandal) reported

    @JioCare Dear Jio my last msg for you... Bacause after that I port out in your Jio But i come only say you your advisor behaviour is very bad...to much bad...he is insult me....this is not good in your service thankyou so much Good by Jio

  • AbhayGaur225
    ✴️🇮🇳🔍🆎H🅰️Y___G🅰️Ù®️ 💲Official Account🚇 (@AbhayGaur225) reported

    @JioCare I know what you will be replying. It's due to more users in your area. But this is not the solution. Just think of other options of employment and retire JIO services. Also refund the money of all customers as they are not using your services. My mobile number is 8009906605

  • RANJANA06603843
    RANJAN ADHIKARY (@RANJANA06603843) reported

    @JioCare Any improvement? As I can experience more network issue compare to before....what is going on?

  • javedabbas9211
    Javed🇮🇳 (@javedabbas9211) reported

    @Airtel_Presence What an answer. Means your service in my area is has gone poor and I can only pray from God for better connectivity means I should port my number to @reliancejio or @VodafoneIN

  • Rahul_pa1kalyan
    RAHUL (@Rahul_pa1kalyan) reported

    @ates8444 @JioCare Hmm calls problem aithundii

  • SadashivaKhunt2
    SKhuntia (@SadashivaKhunt2) reported

    @reliancejio one of worse network now a day the richest company reliance jio no one can't solve this problem after complain again and again @JioCare

  • NamninderR
    Namninder Singh Rangi (@NamninderR) reported

    @JioCare @badri_dk If anyone want to call ambulance or any emergency services then how much time will it waste