Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 26, 11:52 PM GMT+5:30.
- Internet (57%)
- Wi-fi (24%)
- Phone (10%)
- Total Blackout (9%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700023 , 700094 , 700032 , 700006 , 700072 and 700108 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 15 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Wi-fi | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022
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Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal@JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal@JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Samid Sam (@SamidSam5) reported from Hāora, West Bengal@JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service
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Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@Airtel_Presence & @JioCare If I port into your network, what is the first mandatory recharge value required? Please inform me via DM.
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Abhirup Majumder (@AbhirupMajumd16) reported from Pānchuria, West BengalNo voice & data network since last 2hours. CSD is not transferring the issue to Networks team after repeated requests. No timelines offered by when can I have a resolution. What should I do now & whom should I reach ? @reliancejio @TheMukeshAmbani
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Darshil Shah (@shahdarshil) reported from Hāora, West Bengal@reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh dubey (@Rishabhdubey789) reported@JioCare This is unacceptable. It's been over a week and the issue is still unresolved. No proper updates, no accountability, and customers are left without service. If this is not restored immediately, I'll be forced to escalate the matter to higher authorities and the telecom regulator.
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Nithish (@Nithishpk5) reported@JioCare This is a CONSTANT issue. After my last complaint it worked for 20 days; now for 5 days I’m getting 400 Kbps–7 Mbps on 30 Mbps. JioFiber worked flawlessly for 3 years, AirFiber has issues since day 1. I am Exhausted! Please people don’t buy this
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nick (@Nick_N_Shah) reported@JioCare Keep creating SR with no release of the refund is useless. It's causing frustration medical bills don't care for delay by jio. Can anyone of you will help me by loan refund amt I will payback when I get it? NO you will not, if I return equipment I need refund timely y do I suffer
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Viral Food Recepies (@Viralfoodrecipi) reportedHello @reliancejio @JioCare, I'm getting only 4g network since I have upgraded to postpaid plan. Earlier I was getting full 5G network on same location why this discrimination... So that 4g data can be consume before month and then cx can be charge? @TRAI
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Ajay Loving (@AjayLoving7) reported@JioCare Shameful Jio no customer support no accountability
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Maulik (@Mulikkk) reported@JioCare Dear Customer, We are facing a temporary service interruption in your area since 26-07-2026 12:13 PM, due to which services for your JioFiber Connection with JioFixedVoice Number 2617963161 may be affected. We expect this to get resolved by 26-07-2026 04:13 PM.
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Abhishek Roychowdhury (@abhi8961) reported@JioCare Its been 3 days nothing is happening. Why you are not booking a service request or sending a techinician?
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sarath kumar (@sarat_r7) reported@JioCare @JioCare, @reliancejio Still no response, no reply to my emails, and no accessible customer support. Paying for Jio AirFiber relocation was a mistake. Refund my ₹1,200 immediately. If this is not resolved without further delay, I will initiate legal proceedings.
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omprakash (@omprakash0113) reported@JioCare yet no one fixed the is This level of service is unacceptable. Customers shouldn't have to spend an entire day following up for a basic internet connection. Please resolve this on priority and explain how you'll compensate for the downtime and inconvenience.
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Ayush Juyal (@AyushJuyal6) reported@JioCare @reliancejio Internet is down for the last 12+ hours! ID: +91-1203266186. No response on complaints, and your team keeps rescheduling the engineer visit without fixing the issue. Please intervene and resolve this ASAP!