Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Jun 3, 1:19 PM GMT+5:30.
- Internet (80%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700028 , 700061 , 700050 , 700094 , 700012 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 13 minutes ago |
|
Kolkata
|
Internet | 34 minutes ago |
|
Kolkata
|
Internet | 45 minutes ago |
|
Kolkata
|
Internet | 53 minutes ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West BengalAfter launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
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Smk (@Smk97555104) reported from Hāora, West Bengal@JioCare Yes, this will not solve, untill you install a tower in my building, or some wired connection from your tower. Cc is not at all responsive and evry time their recorder says we are looking faster resolution for net speed. Without speedy net, nobody is hero
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Jio is providing proper support to only verified twitter handle celebrities & not to common citizens. For us only bots are being deployed for support! 😤
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCare @JioCinema seriously, this is just ridiculous. Horrible experience. #JioCinema #FIFAWorldCup #QatarWorldCup2022
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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#theindianscouser (@arghyadgupta) reported from Kolkata, West Bengal@JioFiberVoice @reliancejio @JioCare i am using fiber for 1 year now. Suddenly there is latency and everything is getting disconnected. Customer care doesnt understand a thing abt latency. No knowledge cant speak properly. Its so frustrating. Selling fiber with this quality?
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Bishal Das (@BishalD25963263) reported from Kolkata, West Bengal@reliancejio @JioCare when I have call 2time in jio customer care service then they disconnected my call without any reason. After 3rd when I call the jio executive vikash Kumar threatened me and disconnect my.thats why i am changing my jio sim .
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Aman Jaiswal (@jazzaman3) reported from Pānchuria, West BengalHi @reliancejio Please before launching 5G.. at least improve 4G.. 4G is not working good.. @ViBusinessIndia (VI) is faster than #Jio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Amit Goje (भावसार) (@Amit_Goje) reported@JioCare I request you to install a box in Jio cable near our house so that our 3 connections will be connected to the same box so that we do not have to face any problem again in future.
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Ajay asware (@AswareAjay) reported@JioCare Dear Tanya, I want my refund that your issue that you guy’s unable provide the service. Please initiate my refund
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Ehsan (@ehsansayy) reportedhey @JioCare I am unable to receive any OTPs since morning. I have been trying to connect through 198 but when pressing 3 for network issues it does not work tried from 3 different nos? what wrong with you today?
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RAHUL SAXENA (@rahul88903) reported@JioCare airfiber 778721290003 discontinued from 27 may & I raised requests for relocation. Till the date no one came to pick up the device from the old address and I've raised the issue multiple times. Now I've left that place so no more my responsibility.
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disturbed citizen (@inamwani09) reported@JioCare Same issue is going on from last 6 months, everytime i call customer care.. i get the same explaination.. what options do i have?
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Ashish Dubay (@vavudubay) reported@JioCare If Jio is unable to provide timely support even in major cities, then an apology is owed not only to me but to all customers who depend on your services across the country. This is not just one customer’s issue; it reflects a larger service quality concern affecting many users.
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Shubh (@shubham_r39) reported@JioCare The issue is still not resolved!
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पावन राय (@PaawanRai) reportedHey @reliancejio @JioCare, my JioFiber has been completely down for the past 15 days. I’ve already raised 2 service requests, but there’s been absolutely zero response or resolution. This is unacceptable. Please look into this urgently. SR IDs: [SR00002LE1QC] #JioFiber #JioDown
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Sankush Saini (@sankush44) reported@TRAI @JM_Scindia Sir, Please intervene here as I am not able to get refund of my order from past 9 days. @JioCare is not even picking calls now and it seems that they are happy harassing customer like me. No resolution is provided till date and no sight of refund initiation.
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Vidhan Kashyap (@VidhanKash66955) reported@JioCare This is not regarding refund ... This is regarding the services and complaint which is not yet addressed