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Reliance Jio

Reliance Jio outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 6, 9:14 AM GMT+5:30.
  • 67% Internet (67%)
  • 21% Wi-fi (21%)
  • 7% Phone (7%)
  • 4% Total Blackout (4%)
  • 1% E-mail (1%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700071 , 700028 , 700061 and 700006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 6: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 31 minutes ago
Kolkata Wi-fi 16 hours ago
Kolkata Total Blackout 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCare @JioCinema pathetic, horrible, horrendous, mind-boggling, miserable, dreadful, terrible experience. #JioCinema #FIFAWorldCup #WorldCup2022

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @anoop007chauhan Call me jio customer sarvice tems

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare one of the worst customer service. Actually the worst. Now some useless employe will reply to this and ask me to DM my problem, and then they don't respond. Their owner is not on a social media platform because he knows how ****** his network is.

  • hratcu
    Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal

    @JioCare @reliancejio You are such a shameless company that you never keep your commitment to customers who surrendered and waiting for more than 20 days for refund. @iamarnabray

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • surdystough
    Mandy Singh... (@surdystough) reported from Kolkata, West Bengal

    @reliancejio jio wify not working properly from last few days, need to check hows Airtel doing

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame

  • siddharthdaga20
    siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal

    @reliancejio I have raised a complaint for the issue of no network ,but problem was not solve and complains were closed automatically my refrence numbers please check or I will port to AIRTEL (SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF).

  • LokasisG
    Lokasis Ghorai (@LokasisG) reported from Hāora, West Bengal

    @JioCare I have shared details, already lodged a complain: MR00015IN2JC . But I don't expect any resolution from you, as I have already lost all faith in your service.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • DipayanP
    Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal

    @JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • junia84650
    Junia Barman (@junia84650) reported

    @JioCare My JioAirFiber service request (SR00002MBBUO) was cancelled without any engineer visit. My internet faces daily network congestion after 6 PM and the issue is still unresolved. Please arrange an engineer visit urgently.

  • Abhisekk_verma
    Abhisek Verma (@Abhisekk_verma) reported

    @JioCare @JioCare I raised the cancellation request out of frustration with Jio's complete failure to provide support. No internet since 1st July, no engineer visit, only repetitive replies. This is not customer service.

  • imSahil582
    साहिल 😍 (@imSahil582) reported

    No use of Jio sim at all. Forget internet but unable to call indifficult times as waterlogging .Why do we have to pay hefty price if no service is ever provided. This is not for today or this month. Whenever light goes Jio services get nullified. @reliancejio #Jio #Nalasoparaeast

  • Kmr18Kumar
    Manjeet Kumar (@Kmr18Kumar) reported

    @JioCare Worst service ever! Got Jio AirFiber on 11 May. It stopped working on 2 June. Raised countless complaints. After a month, the engineer said the device is faulty & needs replacement. Still no action. Paid ₹2300 for nothing. Shameful support. #JioAirFiber @TRAI

  • bisckut
    Sufiyan (@bisckut) reported

    Hey @JioCare i recently opted to port out of jio due to poor network coverage, but I just had a conversation with one of your executive and they were pretty convincing so I dropped the idea of porting out, but unfortunately, I think I rated her bad but she was good.

  • Jaydip_1991
    Jaydip Padsumbiya (@Jaydip_1991) reported

    @JioCare Don’t teach me how to use the app and check the status of request. You should focus on fixing problem related net connectivity and better customer care where user can find the resolution and same problem do not arises again and again. Don’t want boat like reply atleast.

  • RohitPandit39
    Rohit Pandit (@RohitPandit39) reported

    Yes from 3rd showing in process but still not resolved Hence Query Raised Where is your technician? Also your call center team is irritated regarding your service If it is not installed then from tomorrow my family will not be available at the location How to relocate @JioCare

  • NewsManSyRa
    News Man SyRa (@NewsManSyRa) reported

    @JioCare Check on Shirin reply... Who asked for compensation? First explain why a paid service was unavailable for 3 days. Customers deserve answers before excuses. @JioCare @jio_fiber

  • manishcodes
    Manish Shahi (@manishcodes) reported

    @JioCare pathetic service in Gorakhpur on an 100 mbps plan getting 1-2 mbps speed neither voice calling is good nor your internet.

  • kimberleyp22
    Still wild... moonchild..🔥💥✨🌔🇮🇳🥰💞🦋😘💥 (@kimberleyp22) reported

    Explain why this is a weekly sometimes biweekly feature @reliancejio @JioCare how DARE you charge for a whole months service when there is this much disruption? @TRAI who is regulating these fools?