Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 7, 11:07 AM GMT+5:30.
- Internet (79%)
- Wi-fi (8%)
- E-mail (6%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700032 , 700061 , 700054 , 700028 , 700094 and 700010 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Wi-fi | 4 hours ago |
|
Kolkata
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal@JioCare This is a common question, I know. Pathetic experience with your service.
-
siddharth daga (@siddharthdaga20) reported from Hāora, West Bengal@reliancejio I have raised a complaint for the issue of no network with(SR00001G1EBK), (SR00001G1EW3), (SR00001G1EXQ), (SR00001G1EZF). No action taken yet
-
Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
-
AbhiB (@xfact) reported from Hāora, West Bengal@JioCare @reliancejio 12 days since first complaint, 4 days since last tweet received with templated response of 'lookinng into concern...will get back to you' for two missing items from Jiofiber kit. Please your grievance redressal duration!
-
Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
-
Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
-
ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
-
Rajdeep Pandit (@Rdpt_23) reported from Hāora, West Bengal@reliancejio a person saying from Jio Bengal HQ is calling me day after day asking to recharge immediately. Else my number will get terminated. I have recharged in sept 2022. Not sure about the legitimacy of the person calling. Please help. (Will share the number in DM)
-
Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
-
Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare The problem did not solved , yet you have confirmed that it is . Now I have a duty to call jio care every day to raise the same complaint everyday. Isnt this a incompetent of your team as its been 7 days with the same issue with not a single proper response from you.
-
Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
-
Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
-
Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
-
Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
-
Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!
-
Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
-
Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare Already in touch with DM. No resolution till
-
Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
-
Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
-
Jajati Behera (@jajuX93) reported from Pānchuria, West Bengal@_MukeshAmbani @reliancejio your internet sucks all the time now..
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Samir Mehta (@Mehta_Samir_D) reported@reliancejio My Jiofibre is not working for the last 3 days. Service staff told us to apply for relocation. After 3 days of waiting, I am told to wait for 3 more days. How can I run a business without Internet. I am planning to port!!!
-
CA Vishaish Goyal (@CaVishaish) reported@airtelindia @reliancejio I own a Airtel wifi, I raised a service request for transfer of connection on 25th April for shifting on 2nd May. Till date no action, and airtel is continuing billing. Their agent asking to buy new connection. 017212123532_dsl. Why not shift to Jio?
-
Mark Johnson (@MarkJoh63052590) reported@airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio
-
Subject Sandip (@S97578Sandip) reportedDear Jio, Customer support se contact karna almost impossible ho gaya hai. Customer care number properly kaam nahi karta, aur X/Twitter par bar bar “send private message” bola jata hai, lekin private message bhi send nahi hota.Har mahine ₹349 recharge karta hoon. #Jio #jiocare
-
Jay Atray (@atray_jay) reported@JioCare @JioCare I Going to terminate this connection if I don't receive any resolution by tomorrow from your side, I might go for @airtelindia this time as I am fade up with your services. No resolution on ground level. Kindly provide the resolution else I need to take some actions.
-
Chunduri Venkatarao (@VenkatChun) reported@JioCare After booking the connection via website. Have received below information Dear Customer, Our representative Babi babi (Mob- 8074469681) will contact you for an appointment. Please share OTP 620778 with the representative only AFTER Booking Reference Number or Order Registr
-
𝐁𝐚𝐚𝐩𝐮 𝐁𝐨𝐦𝐦𝐚 (@BapuBommaSpeaks) reportedHello @JioCare it’s been two days since Internet not working. Your @jio_fiber support is worst of all. Engineer doesn’t even pickup the calls and constantly postpone visit. Why am I paying premium price which is far more than other providers when your service is this cheap.
-
R.K.Handa (@r_k_handa) reportedI’m a senior citizen. Since yesterday evening Internet not working. Lodged complaint yesterday evening around 4pm, technician was to visit between 6-7 pm yesterday but no. Again 12 to 1pm today, no, again 3 pm today and no. Jio very poor service. @JioCare @reliancejio @jio_fiber
-
pandit0054@gmail.com (@pandit0054) reported@JioCare @JioCare Internet issues for many days and still high billing. My ₹599+GST plan became ₹1100+. Very poor experience with Jio. Thinking to switch to Airtel.
-
Jayanth kumar (@jayanth_0515) reportedHello @JioCare I am facing the worst service with your @jio_fiber. Every month internet does not work atleast for 2 days. Today the router shows green light on, but no internet. Unable to reach the service through call, emails or instant chat. Need a response at the earliest.