Reliance Jio outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 16, 5:06 AM GMT+5:30.
- Internet (80%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700032 , 700028 , 700061 , 700010 , 700094 , 700027 and 700054 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, Hāora, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 hour ago |
|
Hāora
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@iamarnabray @reliancejio @JioCare The worst ever
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare can't make any call from my jio number . call drop, can't hear the voice of otherone who is on the line total silent..every time have to switch off my ph to make a call..worst service...pls help
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Sonu Ojha (@sonu__ojha) reported from Kolkata, West Bengal@reliancejio @JioCare talking about 5G and here 4G is not working properly. (tweeted using friend's hotspot)
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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ARNAB SAHA (@ARNABSA09120912) reported from Ghusuri, West BengalFraud @JioCare fiber connection given at my home gets disconnected frequently poor service from their employees had to arrange alternative connection inspite of having a postpaid connection. Fraud company.
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare My number is 7003517883 John 13 8617790993 one plus 9Pro showing 5G but not working same with 9038445367 with one plus & 8584035448 with iPhone 13
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mukesh Kumar (@frankmukesh) reported@JioCare International roaming not working in Germany on my Redmi Note 14 5G. No signal/network, manual selection also fails. Please help urgently.
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Ram Chechani (@RamChechani1) reported@JioCare Extremely disappointed and frustrated with Jio AirFiber service. From the last 10 days, we have been continuously contacting your customer support for relocation of our connection, but there has been no proper response from your team.
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Gollum 👽 (@JoinTheShahid) reportedWorst internet service @reliancejio @jio
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Skieee (@Skieee0307) reported@JioCare As per you've asked if I want to continue or cancel...I really want to cancel. You can't just ask me publicly for choice and then just tell me to stick to the scam in my DMs I just want my money back and stop being such scammers and try to make ads with a little more info. Thanks
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Proud Indian (@proudindian1801) reported@JioCare I am not able to talk to your customer care even...what is the procedure to close this connection and what is the amount i will get as a refund from my last recharge..plus guide me what is the compensation for loss of this 2 days of services?
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Jitendra Chaudhary (Narwar) (@jitendrasing111) reportedHi @JioCare @reliancejio what is going on with #jioairfiber repeatedly I am complaining and after complaint 2 days it work well and after 2 days Internet get slowness. Kindly fix this on priority.@TRAI
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Henilsinh Raj ⟁ (@HenilsinhR) reportedWhen customer is asking for airfiber what is need of directly applying for fiber , I am doing work from home and this is the situation of our wifi provider I early had jio air fiber I relocated and the service center refused to provide any adsistan in relocation @reliancejio
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Pratik Doctor (@pratik070191) reportedToday, Customer care representative said my request was set on priority and the matter will be resolved in 8 hrs. Guess what… nobody turned up @JioCare @reliancejio
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The Random Real (@The_RandomReal_) reported@JioFiber @RelianceJio 12+ HOURS of outage, pushed to 3AM, and all you send is a template apology?! Charging crores from customers and can't fix ONE fiber line. Absolute SCAM of a company. #JioDown #RelianceScam
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Hanu Thellapandla (@hanshu_143) reported@JioCare @JioCare I still haven’t received any proper resolution or response regarding my JioFiber connection request. I already shared the required details multiple times, but I’m only getting automated replies and missed/disconnected calls from the engineer side. LR No: LR00001DH34N