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Reliance Jio outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 24, 9:52 PM GMT+5:30.
  • 54% Internet (54%)
  • 28% Wi-fi (28%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700094 , 700023 , 700032 , 700006 , 700012 and 700010 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Wi-fi 5 hours ago
Kolkata Internet 1 day ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 3 days ago
Kolkata Wi-fi 4 days ago
Kolkata Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @nijoshi @reliancejio @JioCare What kind of SMS? I never received any such SMS 🤷🏻. Even I use the MyJio app!!

  • travellerAmit
    amit sengupta vlogs 📷 (@travellerAmit) reported from Kolkata, West Bengal

    @JioCare Thanks team but no need to call. Just tell me the age limit for you to issue a new sim card

  • shai171
    Shailesh (@shai171) reported from Kolkata, West Bengal

    @JioCare @reliancejio @reliancejio Hello JIO, it's quite disheartening to have the worst of services. My jio fiber is faulty and after repeated complaints, issue is still not resolved pl help 3379605165 my jio no

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • Surajit34703389
    Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal

    @JioCare @AkashAmbani please look at your network in Kolkata, believe it or not you are not up to the mark in mobile network, I am using both Jio & Airtel postpaid services. I took a new Airtel connection just to verify & they are really rectifying their issues, please check it

  • MdIshtikhar
    Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal

    @JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya

  • Sudipcongress
    Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West Bengal

    Every time jio network is very slow, not working properly. Why??@JioCare @reliancejio

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal

    @JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection speed if sharing it through a mobile hotspot?

  • ChakChinmoy
    Chinmoy Chakraborty (@ChakChinmoy) reported from Pānchuria, West Bengal

    @JioCare Internet speed of JIO network is drastically poor in Shapoorji Pallonji Area near Kolkata (PIN code 700135). Please resolve. So many customers are porting ther connection to other mobile service providers mainly Airtel Bharati.

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    @JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.

  • Abh1rupBanerjee
    Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal

    @aksh_yay @JioCare Jio Twitter support is totally run by AI based bots!!

  • iamjewelsaha
    Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal

    @JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.

  • mahendr59250939
    chef Mahendra Kumar Singh (@mahendr59250939) reported from Kolkata, West Bengal

    @reliancejio @JioCare what is the goings-on I don't think what is jio I am happy with airtel network. I am fool to use jio network ******* you data service. I am using Samsung galaxy note 10 plus premium class model but jio is heel to data service same one

  • RitabrataDass
    Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal

    @JioCare internet down for more than 4 hours now.

  • HarshBiyani_
    Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal

    @JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • _rahul_rahul
    Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal

    @JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ATS1277362
    A.T.S (@ATS1277362) reported

    @JioCare @JioCare worst service no solution till now going to discontinue your services...never coming back...@airtelindia lets connect

  • KSateeshKumar9
    K Sateesh Kumar (@KSateeshKumar9) reported

    @JioCare Stop your scripted answers instead work towards resolution the internet is not working since 12 noon. Shame on your support

  • thinkersutra
    Shrinivas Kulkarni (@thinkersutra) reported

    @JioCare @reliancejio pathetic service in HSR Bengaluru. repeated disruption no permanent solution. no urgent resolution or response. raised a request yesterday. the assigned person has not come. yet. need a resolution asap or I will have to rethink the subscription

  • KalitaSwagatam
    swagatam kalita (@KalitaSwagatam) reported

    Dear @JioCare, residents of Khaigarh, Raha, Assam (PIN 782103) have been facing extremely poor network for years. During every 15-60 minute power cut, the mobile signal disappears completely and Jio AirFiber shows "Connected without internet" @TRAI

  • GTNVSATYAKUMAR
    Satya Grandhala (@GTNVSATYAKUMAR) reported

    @JioCare @JioCare @reliancejio Tell me, where should I contact you for a resolution? For the past 5 days I’ve called customer care multiple times, raised complaints on social media, and still my service request was cancelled without my consent. Is this how Jio treats its customers?

  • Vimal_israel
    Vimal Raj (@Vimal_israel) reported

    @JioCare After being a loyal JioFiber customer for 5–6 years, this is by far the worst customer service I've ever experienced. My JioFiber connection has been down for over a week. I've made 4–5 calls to customer care, and even reaching your support team has been a struggle.

  • IshaanG17101238
    reater (@IshaanG17101238) reported

    @JioCare But how much i should wait it's been 1 and half day to register the complaint

  • kashiyani910
    Harshad Kashiyani (@kashiyani910) reported

    Its been more than 1 month. my security deposit for my jio fibre prepaid account is not credited to my bank account. my setupbox was immediately collected from my home.plz some responsible person contact me.i want solution. no timepass game @JioCare @reliancejio @RelianceJioCare

  • shweta_yeole
    shweta yeole (@shweta_yeole) reported

    @JioCare I am waiting since 1month for resolution. Your escalation team and jio care don't have any authority to take action against technician and service provider agency regarding missing appointment and not resolving issue. Your escalation team is just sending auto generated emails.

  • Akkena_Sudhakar
    sudhakar (@Akkena_Sudhakar) reported

    My mother’s JioFiber in Hyderabad has been down for over two days due to a broken wire. A technician promised to visit but never came. The registered number is inactive,OTP-based chat and WhatsApp support are inaccessible. Please escalate and arrange a Telugu-speaking. @JioCare