Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Apr 23, 2:26 PM GMT+5:30.
- Internet (82%)
- Wi-fi (8%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700061 , 700054 , 700012 , 700028 , 700094 and 700032 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 23 hours ago |
|
Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@roughneck_15 @JioCare Facing the same issue if I want to work from home using my Jio 5G mobile hotspot!!
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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आनन्द कुमार भट्टर Anand Kumar Bhatter🇮🇳 (@ANBHATTE) reported from Hāora, West Bengal@JioCare Worst customer care. Representatives are always misleading. While providing new connection (postpaid plan ₹999*12 Annual) said that it includes Amazon Prime but after connection Jio asking to pay ₹1499 for the same. Shame on Jiofiber.
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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dwaipayan (@CinemaNefertiti) reported from Kolkata, West Bengal@MKBHD Wish my network provider could handle this situation @JioCare @reliancejio
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@reliancejio waiting for refund since 6th oct, no response, chasing the jio team. Dear Customer,refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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ADITYA PUROHIT (@ADITYAP90788458) reported from Kumirimora, West Bengal@reliancejio @JioCare refund payment made as advance for one year plan since can't make call due to your connectivity issues. #jiocrash
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio jio wify not working properly from last few days, need to check hows Airtel doing
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Dipak Nayak (ସ୍ଵାଭିମାନୀ ଓଡିଆ) (@djdcodeofficial) reported from Pānchuria, West Bengal@reliancejio @JioCare @JioFiberVoice JIOFi device showing no internet even after recharging. Kindly help..Urgent #sos Number: 8618149161
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Sumant (@thesumantjswl) reported from Pānchuria, West Bengal@JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?
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Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal@JioCare Again & again i said Due to government order my jio fiber service stopped.
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Mandy Singh... (@surdystough) reported from Ghusuri, West Bengal@reliancejio you have serious issues with your network, cant even watch IPL properly, ideally money should be deducted from your monthly charges..
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Crude101 (@dustCoder) reported@JioCare As promised initially by your team installation will be done in 24 hours which was not done. Now please refund the amount as I don't need the service now. I have already taken the service from other provider. Don't want delays in the refund process.@JioCare
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Abinash 🇮🇳 (@AbhinashRay3) reported@JioCare @reliancejio Now the government is still silent and took zero action on these telecom companies. @JM_Scindia are you taking bribes from these companies if not then no strong action has been taken yet for poor coverage and neglecting complaints of people.
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Vignesh Kumar N (@Vigneshkumar_NA) reported@JioCare Jio airfibre internet service is very poor within Mizoram University campus at Tanhril village of Aizawl
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Rahul Brp (@9196c800d3e14b0) reported@JioCare Continuous outages in my area and no proper support. This is unacceptable. Requesting immediate disconnection of my JioFiber connection and refund of unused balance. Please treat this as urgent. If not resolved, I will escalate further. 91-8251796805 #JioFiber
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Neil (@neel_2020) reported@JioCare any issue with your network in Pune location? Me along with many in my connects are facing frequent disconnection issues with data and calls.
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Atul Tiwari (@AtulKumar7275) reported@JIOAIRFIBERIN @JioCare @_MukeshAmbani My internet hasn't been working properly for almost two months. The outside issue has been showing up for two months. Despite complaining, I'm still getting no resolution. Jio Air Fiber's service is very poor.
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Sunny Thakur 🇮🇳 (@sunnythkr) reported@JioCare You are doing time pass ! You have my registered no (JIO) you have my alternate no (AIRTEL) and you are telling connectivity issue. Such lame excuses and closing complaints without confirmation of customer. #Jio i repeat reliance will remain unethical company as it used to be RIM
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SRIKAR🇮🇳 (@Srikar1947) reported@Airtel_Presence I am ******* DONE. Been struggling with the same issue forever, raised complaints multiple times, and your bullshit 'resolution' changed nothing. This is a complete scam. @airtelindia better stop your service @reliancejio is far better than you.
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naveen verma (@NVerma68090) reported@JioCare I made a post on 16 april that I am not able to connect to any assistant for my query. You asked for mobile number also but still even after 8 days, there is no contact from the jio customer care team. After sale service is not available.
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Ashwini Kumar Singh (@aks4jan) reported@Skamrita2000 Me too facing bad service of @reliancejio in prayagraj. Feeling guilty to say bye bye vi