Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 30, 5:59 PM GMT+5:30.
- Internet (57%)
- Wi-fi (22%)
- Total Blackout (12%)
- Phone (6%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700023 , 700061 , 700094 , 700007 , 700009 and 700108 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 7 minutes ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Kolkata
|
2 days ago | |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@JioCare Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Sudip Ganguly (@Sudipcongress) reported from Kumirimora, West BengalEvery time jio network is very slow, not working properly. Why??@JioCare @reliancejio
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, IT'S LAST WARNING FROM ME.
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INDRANIL (@indranild1974) reported from Pānchuria, West Bengal@JioCare Your engineer needs #gps to reach my place. Please help him.
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @DagarRaghav Chutya cumpani our jio customer sarvice staaf very chutya
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Ｋａｕｓｈｉｋ Ｂｉｓｗａｓ (@kaushikbiswas) reported from Kolkata, West Bengal@JioCare Hi! Yes, please try to inform your computer systems not to remind a recharged number that plan expired or services discontinued. That would be of much help. Thank you.
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@JioCare Slow speed , faulty router no proper speed in 5ghz band even after if u stand beside the router . Several times I have told your technical team to change it but no one found any fault in its horrible system. So it's better to terminate your connection.
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Harshul Arora (@harshularora29) reported from Kolkata, West Bengal@Vivo_India @JioCare using #vivox80 frequently facing 5g network disconnection. My Numb is not reachable by friends and family. Jio says to switch off VOWIFI to receive Voice services seamlessly.Does this solve the problem?? Please discuss among yourself. Hv rest network setting
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Saswata Sarkar (@Saswata78346033) reported from Kumirimora, West Bengal@JioCare Just like to inform you (Jio) when i travel in local train from Chinsurah to Howrah, the Jio internet is horrible in entire travel. Is it possible to improve for better experience ?
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Ritabrata Biswas (@ritabrata92) reported from Kolkata, West Bengal@airtelindia @airtelindia I was using two of Airtel Numbers Ajj toh @reliancejio fibre ney bacha liya. Network ane do. Company Badal lunga bhai. #AirtelDown
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Arka Poddar (@PoddarArka) reported from Kolkata, West Bengal@JioCare in my grandmother Jio number, i am facing some problem. I was unable to reach out to your helpline number, please response here in order to find a solution. Expecting a speedy reply.
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Agarwal (@KhamoshMusaafir) reported@JioCare Totally disrupted customer service. service engineer decline to come for home visit. No reassignment of new engineer. raised complaint in morning 9:30. Now app showing rescheduling to tomorrow. Why would I pay my time for your system fault?
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Shivam yadav (@shivamm_yadav_) reported@JioCare Kindly help me out do it today itself
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ठाकुर अनिरुद्ध सिंह 💫 (@adar_shh) reported@JioCare @reliancejio Why 5g services ain't working inmy sim while it's smoothly working on other's? All the settings are correct in my smartphone and no customer care number is picking up the calls. You suck as a 5G network provider. Stupid network, I'll port to VI. Stupid.
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Vijay Reddy (@VijayReddy2210) reportedPaid for 30 Mbps, getting <1 Mbps! @JioCare @reliancejio technicians fraudulently mark tickets SR00003BP5YR closed without visiting. Zero resolution from Nodal/Appellate authorities. Demanding immediate cancellation & full refund! CPGRAMS: DOTEL/E/2026/0047420 @TRAI #CPGRAMS
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टोपा आदमी (@RkLakshakar) reported@JioCare @jio_fiber @reliancejio how to pause jio fiber? I am unable to find option in Jio app and calling TF. Please help
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deva.lol (@yaaardeval) reported@reliancejio @JioCare @JIOAIRFIBERIN I have already contacted customer support regarding this issue, but instead of receiving proper assistance, I was spoken to in an aggressive and inappropriate manner. I find this kind of communication unacceptable as a customer.
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Bedangka Das (@bedangka_das) reported@JioCare @JioCare Extremely disappointed. I booked #JioAirFiber on 02 July 2026 (Order ID: NO0001EDMIDA) and paid ₹2,221.46. It's now been 28 days, and my installation is still pending with no proper update or resolution. This delay is unacceptable. Please arrange immediate installation
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Rabindra paikaray (@rabi_paikaray) reportedHi @JioCare JIO Fiber( +91-8079603793) service request ID SR00003CFVTP raised for frequent internet disconnection. Facing issues since last 2 months. Tickets are getting closed saying unable to get OTP. Disappointed with your service, need your urgent attention.
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S k Diwan (@diwan_shan60268) reported@JioCare JioFiber service still not working. Received SR No. SR00002N0BRQ and being told only that an update will be provided tomorrow. I work from home and the outage is causing financial loss. Will Jio take responsibility for this loss or provide immediate resolution? @JioCare
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sandy (@sandipjha88) reportedHi @airtelindia I would like to port my @reliancejio prepaid to Airtel Postpaid. I am done with my 3 months with jio network. Plz let me know procedure to change my prepaid connection to postpaid. I have prepaid jio eSIM .