Reliance Jio outages and service status in Kolkata, West Bengal
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Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 7, 12:58 AM GMT+5:30.
- Internet (61%)
- Wi-fi (20%)
- Total Blackout (11%)
- Phone (5%)
- E-mail (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700094 , 700054 , 700032 , 700023 and 700007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Wi-fi | 52 minutes ago |
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Kolkata
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Phone | 13 hours ago |
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Kolkata
|
Wi-fi | 14 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 3 days ago |
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Kolkata
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Internet | 3 days ago |
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Juber Alam🇮🇳 (@Juber824) reported from Hāora, West BengalInternet is very slow in my area. please help me. @JioCare @reliancejio
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Kolkata, West Bengal@JioCare @geekyranjit Hi Bodhi, If we normal consumers ask for the Jio 5G Welcome Offer on Twitter you don't give it to us and give only scripted bot response but to YouTuber you are providing it on priority basis just by asking for it once only! At least we deserve proper support from humans not bots
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West BengalTryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz
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Kazi Hasan Ali (@thatsmimo) reported from Kolkata, West Bengal@JioCare Really stunned from service guy of jiofiber,I called him because of the internet issue, after fixing it he says we won't be able to come and fix your connection again, so better cancel your jiofiber else no one will come service you.#JioFiber @JioFiberVoice
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Surajit Chowdhury (@Surajit34703389) reported from Pānchuria, West Bengal@JioCare unfortunately we are not getting the so hyped service
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Manas K Pradhan 🇮🇳 (@impmanaskumar) reported from Kolkata, West Bengal@JioCare I have lost my Jio network since the time I've landed in Kolkata. Tried every tricks. Request to help.
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare TERMINATE MY ACCOUNT AND REFUND MY MONEY IMMEDIATELY. OTHERWISE I AM GOING TO CONSUMER FORUM, THAT'S LAST REQUEST AND WARNING FROM ME.
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Sunil Damani (@skdamani7) reported from Hāora, West Bengal@JioCare this is to inform you that i am unable to change my jiofiber password and its open already complaint about the issue to you many times. If any illegal activity happens through the open network i won't be liable as i have already informed you many time
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Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal@JioCare I had called your support desk for a certain issue where the person who answered said that she would transfer my call to the concern dept after listenning to my query and then the call was on hold for like 18 mins but no one connected! Is this the kind of service you
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal@JioCare It's more than 110 hour without jio network in our locality. Till Jio said keep patience????????? Shame shame
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Prasenjit das (@PEastbengalian) reported from Hāora, West Bengal@reliancejio First improve your 4G then do all 5G kind of stuff 4G is working like 3G and you are going for 5G ... improve your network first .
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @somitsrivastav_ Please help to SIM replacement urgent basis.
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Brijamohan (@Badboy_TA) reported from Kolkata, West Bengal@reliancejio @JioFiberVoice My service request number is SR00001CN3TB, I had requested Jiofibre team to transfer my jiofibre to a new location, its been more than half a month and i am getting no positive reply from the team. Kindly look into this matter.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@reliancejio Jio no network my location Pramanick Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 9903032549
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Saumya Basu (@saumya3230) reported from Kolkata, West Bengal@JioCare pls do something.. your network is horrible.can't make e single from my jio number..
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Jewel Saha (@iamjewelsaha) reported from Kolkata, West Bengal@reliancejio #JioFiber Getting worse day by day. Entire day running like a tortoise. Thn the 5ghz band doesn't work well even after u sit beside the router. Asked to change the router bt no executive agreed to do so cz for them it's ok having no issue . Planning to terminate.
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Ritabrata Dass (@RitabrataDass) reported from Kolkata, West Bengal@JioCare internet down for more than 4 hours now.
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Shrinivas Rao (@Shrinivas74) reported from Kolkata, West Bengal@JioCare waiting for refund since 6th October. DO YOU CARE Dear Customer, refund of Rs.8846.46 has been initiated for your JioFiber connection with Order no. NO0000N3BFNH. This amount will be auto credited to the original payment mode within 7 business days.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Pramod~🇮🇳 (@Pramod_latpate) reported@JioCare JioFiber connectionOrder no. NO0001EXM57Q was cancelled still no amount refunded yet , taking follow up since 5 days . Worst experience.
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Gulshan Kumar singh (@Gulshan33844744) reported@JioCare I have already wasted my entire day waiting based on your commitment. This kind of service is unacceptable. Also, every time I send a message, I receive the same copy-paste reply in DM instead of a proper update. No one is giving me a clear answer. (1/2)
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ANIL (@ANIL_BRAROO) reported@JioCare Dear Mr. Mukesh Ambani, My Jio AirFiber has been giving continuous trouble. I was promised 30 Mbps, but for the last 5–7 days I'm getting only 1 Mbps (minimum) to 5.6 Mbps (maximum). I raised Service Request SR0003D9OG3 on 05/08/2026, but no one has bothered to follow up or resolve the issue. Is this the customer service standard of Reliance—sell the product, collect the money, and then forget the customer? This kind of indifference reflects arrogance and a complete disregard for customer trust. I hope this matter is taken seriously and resolved immediately. #JioAirFiber #PoorService #CustomerExperience
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ImPurohit (@utk_Adonis) reported@JioCare Kindly give me complaint id
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chaitanya chinta (@chintachaitanya) reportedWe pay hefty charges for mobile services and Endup with no signals and internet at office area area at signals with more than 8 cars. What do we do during emergency requirements? Location: Hyderabad @TRAI @reliancejio @JioCare
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sidharth nayak (@sidnext_) reported@JioCare I finally figured out you're not going to help. It's okay. I'll take the court help. I'm going to go to consumer court. Please don't send me any useless replies
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vishal - A Hindu . अहिंसा परमॊ धर्मः (@v_vks) reported@JioCare It has been 6 days, 24hr since i twitted, what’s the point sharing my mobile number in DM when you don’t even respond. Simple question @jio_fiber & @JioCare DO YOU INTEND TO RESOLVE? DO YOU WANT ME TO MOVE TO OTHER SERVICE PROVIDER
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NISHCHAL SONI (@NISHCHALSONI2) reported@JioCare Hi @JioCare, I haven't received any DM despite your reply. Please resend it. This issue has been pending for weeks, and I request a definite resolution timeline instead of generic updates.
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Mr Ankit (@DARE7DE) reported@JioCare @reliancejio guy I am tied of calling for help not any help not any resolution yet your customer support non professional don't have ability to solve the minor slissue it been a week pass not yet get my sim card activate yet
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Mohit Agrawal (@Mohitca3) reported@reliancejio @JioCare @MIB_India Jio Fiber is pathetic when it comes to service. I am using Fiber no +915513599839 and the service is down since last one month. Now they are saying that wire is coming from long distance and simply keep rescheduling visits Have paid till Feb 2027