Reliance Jio outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 13, 7:47 AM GMT+5:30.
- Internet (71%)
- Wi-fi (17%)
- Total Blackout (7%)
- E-mail (2%)
- Phone (2%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700061 , 700013 , 700054 , 700032 , 700006 and 700007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 15 hours ago |
|
Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 1 day ago |
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Kolkata
|
Internet | 2 days ago |
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Kolkata
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Rameez Rais Ansari (@speakitupfrnz) reported from Kumirimora, West Bengal@JioCare I am unable to get any OTP from any bank or application since last 4 days and for the same when I tried contacting your executive they disconnected my call in the middle of conversation by keeping me on hold fod which my problem is still being the same #WorstNetwork
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Harsh ⭐⭐ (@HarshBiyani_) reported from Kolkata, West Bengal@JioCinema @JioCare Do not bid for any sporting event hereafter. EVER. You guys are the worst.
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is slow @JioCare it's happening since long time. You are talking about 5G here my 4G is speed is so slow that I am unable to text a message. Resolve this ASAP #Jiodown @JioCare
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Abhirup Banerjee (@Abh1rupBanerjee) reported from Pānchuria, West Bengal@JioCare Why does the internet become so slow on my laptop when using Jio 5G through my mobile hotspot while it works super fast on my mobile in the same location? Does your team throttle the 5G connection if sharing it through a mobile hotspot?
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Sourav Mukherjee (@TweetedBySourav) reported from Kolkata, West BengalNo doubt @reliancejio @JioCare has turned out to be a delightful world class customer service provider. Had a long pending #JioFibre issue smoothly solved within minutes over a whatsapp chat. Cheers to their support team
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Dr.Swati Chakraborty (@hratcu) reported from Hāora, West Bengal@JioCare @reliancejio You guys have no responsible attitude and zeroself respect. @ConsumerReports please act to support us. After 10 days of surrender none came to pick up the device and till waiting for refund.
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Md ishtikhar (@MdIshtikhar) reported from Kolkata, West Bengal@JioCare @anoop007chauhan Call me jio customer sarvice tems
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ISHWAR PAY (@IshwarRecharge) reported from Hāora, West Bengal@JioCare SINCE SIX MONTHS YOUR APPLICATION SHOWING 410 ERROR, I WILL TWEET IT MORE THAN TEN TIMES, FIX THIS ISSUE OTHERWISE REFUND MY MONEY IMMEDIATELY.
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Rahul kumar singh (@_rahul_rahul) reported from Kolkata, West Bengal@JioCare last 1 year back I log a complaint about the network and data usage issue in my area. But no resolve came.ehat you want. Last week I tweet you back and you complaint to block my account
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Souvik Paul (@MyNameIsSPaul) reported from Pānchuria, West Bengal.@reliancejio Jiofiber internet connection is down at the Kestopur Area Kolkata. Please send support immediately. We are trying to connect to support via chat, but continuously asking for troubleshooting my device..
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Mandy Singh... (@surdystough) reported from Kolkata, West Bengal@reliancejio Jio fibre not working and on top of that no response from CM care...bravo jio
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Prasanjit (@Prasanj19782888) reported from Kolkata, West BengalWhy my internet speed is so slow in my area @JioCare You are talking about 5G here my speed is so slow that I can't even text a message @reliancejio #Jiodown
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Dipayan Palit (@DipayanP) reported from Kolkata, West Bengal@JioCare facing frequent "connected without internet" issue on my Jio Fiber connection since last 1 months . Raised one complaint but no resolution.
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AbhiB (@xfact) reported from Hāora, West Bengal@DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio
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Yash Nathvani (@yash_nathvani) reported from Kolkata, West BengalPost my advance payment that I made for six months for your services, I am bound to surrender all my accounts with Airtel and shift to a local service provider or @reliancejio @airtelindia @Airtel_Presence
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??
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Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal@JioCare I am facing issues with the maximum number. Even I'm facing calling issues.
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Sampan Singh (@sampan_singh10) reported from Pānchuria, West Bengal@JioCare my jio fiber plan is ending tomorrow can you extend it till 30 june as My salary will be credited on that day!! After that i will recharge it its a humble request I am a loyal customer +913335588008 register name is aishwarya singh @reliancejio #JioFiber
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Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal@JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy
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Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal@JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hari (@sendtohari) reported@JioCare @JioCare NO ONE CAME TO FIX TILL NOW. CANCEL MY PLAN AND REFUND
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प्रशांत Pandat (NCR) (@PRT3930) reported@reliancejio @reliancejioindia Jio network is not working in my area. No proper signal and internet connectivity. Please look into this issue and restore the service ASAP. #JioDown @RelianceJioCare
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IamTejas (@Tejasjunior) reported@JioCare I can't find the contact details , the request is open for 2 days and no resolution. This is impact on my job and study to my children. Am I getting any extension despite continuing problems for last 7 to 10 days. Please do share technician Sukhmeet number
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Rajendra sinh parmar (@Rajendra8055805) reported@AnsHi_0X @JioCare Third class network
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Vivek Mathur (@Vivek_1983_) reported@JioCare No visit performed by any field support staff, complaint put on hold without any visit
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Ashok A (@AshokA81036599) reported@JioCare It is past 7 PM, internet is STILL DOWN since Aug 6th. Arjun Singh and Sr Exe Anthony Nazareth are already loop-in via CPGRAMS Ref: DOTEL/E/2026/0051495. Stop sending template tweets and ensure field engineers visit tomorrow morning without fake OTP closures. @DoT_India @TRAI
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Pravee_aryan07 (@pravee_aryan07) reported@JioCare No response to my issue! Your [BOBBILI CHURCH CENTRE] official store is looting customers by charging ₹200 for a FREE eSIM swap. @NationalHelpLine @RelianceJio Is this open corruption allowed by Jio? Strict action needs to be taken now! #JioScam #CustomerService
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Aman (@Aman_0407) reported@reliancejio My JioFiber internet has not been working properly for the last 1 month. I’m paying for the connection but unable to use it. Please check and resolve this issue ASAP. Kindly DM me for my details. #JioFiber
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YS (@Yaswanth4Prabha) reported@JioCare Cumbum , Andhrapradesh... network is Fluctuating, Both incoming and outgoing calls aren't working Properly! Resolve them ASAP.
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Abhi (@abhi_kr_sinha) reported@JioCare Pawan there is no resolution till now and last time also DM was shared. But it seems like the company is no longer interested in resolving it. From april till date no resolution