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Reliance Jio outages and service status in Kolkata, West Bengal

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Full Outage Map
  • Reliance Jio generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 15, 10:39 AM GMT+5:30.
  • 76% Internet (76%)
  • 16% Wi-fi (16%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700012 , 700061 , 700094 , 700027 , 700054 and 700032 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent Reliance Jio outage reports came from the following cities: Kolkata, and Ghusuri.

CityProblem TypeReport Time
Kolkata Internet 5 hours ago
Kolkata Internet 18 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 22 hours ago
Kolkata Internet 24 hours ago
Kolkata Internet 1 day ago

Community Discussion

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Reliance Jio Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • kaushikbiswas
    Kaushik Biswas (@kaushikbiswas) reported from Kolkata, West Bengal

    After launch of #5G, I wished to experience at least once; #Jio @reliancejio "CLAIMED" launch in #Kolkata but I didn't see signal. It'll be shocking if 5G reaches me after 2-3 years of launch by PM @PMOIndia @narendramodi ji. Millions already bought 5G handsets, needs upgrading

  • SubhasisBasu19
    Subhasis Basu (@SubhasisBasu19) reported from Kolkata, West Bengal

    @JioCare Can u tell me when my issue will be solved? Already it took more than 2 months.

  • xfact
    AbhiB (@xfact) reported from Hāora, West Bengal

    @DisneyPlusHS Hi, I am a subscriber of D+HS via my JioFiber plan as well as the mobile plan, but since yesterday I am being told that I don't have any plan and should subscribe to watch content. Help! @reliancejio

  • Mohit_Karnani95
    Mohit Karnani (@Mohit_Karnani95) reported from Hāora, West Bengal

    Tryng to connect @JioCare @reliancejio @jio_fiber but no one is connecting and my internet is not working and the device is blinking with red unstable light! I want this to be fixed asap because this issue is being faced continuously on month on month!! Take immediate action plz

  • Turboinvesting
    Siddharth Bhattacharya (@Turboinvesting) reported from Pānchuria, West Bengal

    @JioCare Hi I couldn’t connect to Customer Care. Can an Inactive Jio No be reactivated?

  • shahdarshil
    Darshil Shah (@shahdarshil) reported from Hāora, West Bengal

    @reliancejio @JioCare #jiofiber Worst ever service, the sales officer took money and now for installation they are just giving excuses....

  • iamsayan00
    Evil_weeivle™ (@iamsayan00) reported from Kolkata, West Bengal

    @JioCare Wtf!! i didn't say anything to you boss I didn't tag you...i was just giving exaple of a business model....take a nap if you are feeling sleepy

  • e7a30401fabe4b1
    Shouvik Kapat (@e7a30401fabe4b1) reported from Kolkata, West Bengal

    @reliancejio Haha is it like of joke ??? Couple of month back I called jio customer care to raise service request as my broadband was not working I got superb reply “ sir please surrender your connection we can’t repair your connection “ …. This service from jio Fiber team …

  • ari89jit
    Arijit Chakrabarty (@ari89jit) reported from Kolkata, West Bengal

    @JioCare Madam it's 90 hours over without network, how can you said keep patience. You people definitely understand only when when same things happened with you.

  • indranild1974
    INDRANIL (@indranild1974) reported from Pānchuria, West Bengal

    @JioCare Your engineer needs #gps to reach my place. Please help him.

  • AsifkhanAisf
    Asif khan (@AsifkhanAisf) reported from Kolkata, West Bengal

    @JioCare hello my name is ASIF my jiofiber recharge is 8 November plans 399 rs but since last 3 day not available net our refund your customer care number not available #JioFiber #jiocare pls resolve I requested.

  • Ravinaa_
    Ravina (@Ravinaa_) reported from Kolkata, West Bengal

    @JioCare @dharmubaba I’ve paid for Jio Fiber twice but there’s some issue with installation (Joint box is concealed). Also Airtel wifi is soooo ****** that in a 900 sq ft home, there’s no signal in the rooms!

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @JioCare @JioCare this service request on hold from last 4 days. When I will get addressed can you tell me?? Poor customer care service. I have to change #jiofiber today because pathetic service you people provided.

  • ppdas1968
    Partho Protim (@ppdas1968) reported from Ghusuri, West Bengal

    @JioCare @reliancejio In spite of repeated complaints, why it is that my home fiber connection from Jio breaks down every now & then? My children work from home in shifts and any single breakage leads to their sufferings. Get your maintenance more stringent and your customer support should be guided to behave more sensitive while talking to suffering customer and not ask irritating questions while keeping them hooked for long times. They should take note of customer problems and log complaint in the system immediately so that backend teams can attend immediately. But they say that their process is such designed and unless they follow all steps, they can't log a complain. Majority of these agents work from home with poor signal coverage and weak internet - so their systems too respond very slowly, adding to the customer suffering and time wastage. I am tired of your service and unless rectified immediately, I will switch to Airtel or local ISP, who are more customer friendly and act fast. My Jio fiber ID is 3335949562

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Kumirimora, West Bengal

    @JioCare Again & again i said Due to government order my jio fiber service stopped.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Pānchuria, West Bengal

    @JioCare This is a common question, I know. Pathetic experience with your service.

  • thesumantjswl
    Sumant (@thesumantjswl) reported from Pānchuria, West Bengal

    @JioCare I had a talk with 2 Jio service guys. They are pitching me to do new installations instead of relocation or else it will take 15 days to relocate. (Relocation area is but 5-6 buildings away) Is that Ethical?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @JioCare This problem is not from today it is a long time problem yet I have never seen any attempt from the company to fix it. The excuse you're giving means I'll move my home away from my place now just to get a better network right?is it not funny??

  • riteshc1986
    Ritesh Choudhary 🇮🇳🕉️ (@riteshc1986) reported from Kolkata, West Bengal

    @JioCare The problem is everywhere and not at a particular place. Ever since I started 5G I'm facing this problem.

  • SamidSam5
    Samid Sam (@SamidSam5) reported from Hāora, West Bengal

    @JioCare very bad service of @reliancejio I am having problem in jio wifi since 5 days. I called many times but these people are not solving my problem plz you check your service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vivek27290
    vivek singh (@vivek27290) reported

    @JioCare @reliancejio fraud fraud fraud fraud ..... I just get tired with your service....why you don't install my jio airfiber while taking full money 11 days before.

  • rajkamal1980
    rajkamal rai (@rajkamal1980) reported

    @JioCare Hope u got first point since 3 days they are coming daily and post they leave again issue occurs they are not able to do rca and rectify

  • Jayadev52
    Jayadev (@Jayadev52) reported

    @JioCare Before two month continuously, same problem has every time complaint, Jio team Jio care, but do not action do not visit my area to our location almost ded my area network fix the problem now

  • pic9936
    PRIYANKA MISHRA (@pic9936) reported

    @JioCare just need a technician visit at my place as the customer care isn’t helping at all and they are not sending any technician to check just closing it saying we cannot send a technician as it shows no error from our end.@JioCare

  • smrityunjay1992
    Mrityunjay Agrawal (@smrityunjay1992) reported

    its been more than 7 days @JioCare is not working good here please make sure to provide proper connectivity Jio AirFiber Service ID 5182796374 daily whole day connectivity is lost many times it effects my working @reliancejio

  • krishnasahux
    krishna (@krishnasahux) reported

    @reliancejio my jio air fiber speed complaint during activation of air fiber and after completing customers care confirm refund will do if not satisfied fro air fiber speed now I am waiting many days no one help

  • ajayn1729
    Ajay kumar (@ajayn1729) reported

    @JioCare @reliancejio Poor JioFiber service. Speed ~1 Mbps for 2 months on 30 Mbps plan. No visits, complaints closed without OTP, repeated reschedules. Tested via LAN – not WiFi issue. NCH Complaint No: 9103018 #JioFiber #PoorService #ConsumerRights

  • SSinha10206
    Sushant Sinha (@SSinha10206) reported

    Hello @JioCare asharmpara thakurganj near costom office area single very poor pin code 855116

  • browndesiknight
    Brown Knight (@browndesiknight) reported

    @reliancejio Just a simple question. Is it possible to switch my existing Jio AirFiber connection to Jio Fiber connection? If yes, then please help, because I cannot pay 700+ for a 30mbps plan. CC: @TRAI

  • HappySi28981173
    Happy Singh (@HappySi28981173) reported

    @JioCare I Test In Multiple Device But Same Issue Also In TV All Apps And Channel Is Buffering.