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Reliance Jio outages and service status in Mathro, Rajasthan

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Mathro, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 7, 5:15 PM GMT+5:30.
  • 66% Internet (66%)
  • 16% Total Blackout (16%)
  • 16% Wi-fi (16%)
  • 3% E-mail (3%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mathro, Rajasthan

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mathro, Rajasthan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mathro, Rajasthan

The most recent Reliance Jio outage reports came from the following cities: Jaipur.

CityProblem TypeReport Time
Jaipur Internet 8 hours ago
Jaipur Internet 8 hours ago
Jaipur Internet 1 day ago
Jaipur Internet 2 days ago
Jaipur Internet 2 days ago
Jaipur E-mail 3 days ago

Nearby cities with recent reports

Jaipur

11 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mathro, Rajasthan

Latest outage, problems and issue reports in Mathro and nearby locations:

  • Ba12416740Madhu
    madhu Bala (@Ba12416740Madhu) reported from Jaipur, Rajasthan

    Why my speed slow like 1G when I pay for 4G in jio it has been happened since 5 months should I port in Airtel from jio?@TRAI @reliancejio

  • eshan_harsh20
    Eshan Harsh (@eshan_harsh20) reported from Jaipur, Rajasthan

    @JioCare it's been 3 days my Jio Fiber connection is facing issues. Have submitted a request for the same but from the last 3 days it's getting shifted to the next day. Today also the respective engineer who was supposed to come didn't came to solve the issue. Very poor service..

  • narendratanwar_
    Narendra Tanwar (@narendratanwar_) reported from Jaipur, Rajasthan

    The condition of @reliancejio's network is critical here in Jhotwara area of ​​Rajasthan Jaipur which is in Jaipur city. The people living here cannot even use Jio Internet. please draw attention to the situation here @JioCare

  • DhaneshSoni12
    धनेश बामलवा (मातृ भूमि सर्वोपरि) (@DhaneshSoni12) reported from Jaipur, Rajasthan

    @JioCare @reliancejio NO0000HE961M is my new jio fiber order no. Booked on 22 may 2021.since then continues getting 4 installation schedule from jio that no one came to visit. Technician called me to insist to cancel the booking and get Refund back. What next ?

  • DeepakrajGm
    deepakraj bhati (@DeepakrajGm) reported from Jaipur, Rajasthan

    @JioCare Dear fraud  jio mart  Now 39 days complete bt my problem my refund still pending  What do you want . Please tell me ... I m Very disappointed 😥  What can I do??

  • jangid521
    Ankit (@jangid521) reported from Jaipur, Rajasthan

    @JioCare It's almost 4 months.... You take complaint.. Making Priority note.. Promising problem resolved soon.. Too much time to have Pession.. It's almost 2 months on twitter and still on same page.... No solution of my money... Now what should we do??

  • RAKESHS55850703
    RAKESH SINGH (@RAKESHS55850703) reported from Vaishali Nagar, Rajasthan

    @JioCare @JioCare @Airtel_Presence i hope u r resolve the issue in next 24 hr .....if you are not able to resolve my problem.....i go head in Airtel brand

  • 7fe6e8d5a21d4a5
    Vekalp (@7fe6e8d5a21d4a5) reported from Jaipur, Rajasthan

    @JioFibre @reliancejio @FibreJio my jiofi not working since ystrdy, called customer care but no solution. Appointment received is of 20th jan23. How can we stay with no internet

  • yogeshjeweller
    Yogesh Sharma (@yogeshjeweller) reported from Nindhar, Rajasthan

    @JioCare I pay 20 may 1500 rs for jiofiber but right now no connection why you peoples give sweet pills of common peoples always get reply in 24 hours your problems solve now date is 16 but no solution

  • TheLokeshSahu
    Lokesh sahu (@TheLokeshSahu) reported from Jaipur, Rajasthan

    @JioCare Request Number SR00001AO8AR what is happening.. stop fooling..they said to me that it would come by 3 o'clock but till now no one has come..Do you think customer's time is wasted?It's been 5 days today, only the remote has to be changed.But no one has come yet

  • Nikhil1792cool
    Nikhilsharma (@Nikhil1792cool) reported from Jaipur, Rajasthan

    @JioCare Hello I’m a customer of reliance, almost 10 days ago I bought 10 mobile phones with jio exclusive plans,the store told me about the unlocking plan that i will get 999rs on each phone via upi all process had done,but still I didn’t get my money,reliance making fool..

  • DeepakrajGm
    deepakraj bhati (@DeepakrajGm) reported from Jaipur, Rajasthan

    @reliancejio Dear fraud  jio mart  Now 39 days complete bt my problem my refund still pending  What do you want . Please tell me ... I m Very disappointed 😥  What can I do??

  • JzTSsOBc1OCzvHx
    ķâßîŔ (@JzTSsOBc1OCzvHx) reported from Jaipur, Rajasthan

    @reliancejio @JioCare how do you work. Is this the way you solve the problems of a customer. After 24 hours of complaint, still I'm on the same. And you guyz are saying again nd again that we appreciate your patience. It's ridiculous behavior of you customer support.😡😡😡

  • ayushk_RMcf
    Ayush Khandelwal (@ayushk_RMcf) reported from Jaipur, Rajasthan

    @JioCare third time in a week with same problem of jio fiber. Wire break down because your team is not changing the wire but repairing it. Its not helping. Can't even register a complaint in jio app. Shows something went wrong try again. Address to this issue ASAP.

  • DeepakrajGm
    deepakraj bhati (@DeepakrajGm) reported from Jaipur, Rajasthan

    @RelianceDigital @reliancejio Fraud fraud fraud Jio mart cheat with me.. Today 31 days complete bt I don't receive any refund any solution from jio mart side .. Why you doing this type of thing.. Very bad service 31 days complete no solution Now what can I do tell me please...

  • Raj_CMSB
    Rajendra Choudhary (@Raj_CMSB) reported from Nindhar, Rajasthan

    @Sauzzers @reliancegroup @reliancejio For Better service you can switch the service provider.If needed.

  • VishnuS95112543
    Vishnu Sharma (@VishnuS95112543) reported from Jaipur, Rajasthan

    @JioCare @JioCare @reliancejio Are you planning to compensate for downtime? My services are totally down from 3rd March, 2023 and I have reminded too many times to resolve it but nothing happened except false commitments (see recent tweets). Now planning to approach consumer forum.

  • DeepakrajGm
    deepakraj bhati (@DeepakrajGm) reported from Jaipur, Rajasthan

    @JioCare Dear fraud  jio mart  how long will i be mad 2 month and 6 days complete no single solution provide  for my product..  Waiting waiting only waiting   Still my problem same  Why you frauding with me ... Return My money

  • autoworld_awm
    Dilip singh (@autoworld_awm) reported from Vaishali Nagar, Rajasthan

    @JioCare Jio welcome offer not received after purchasing 5 g sim 15 days left No one can hear me .very bed service My jio number 9024976403 Warm regards. Dilip singh Jaipur

  • DeepakrajGm
    deepakraj bhati (@DeepakrajGm) reported from Jaipur, Rajasthan

    @JioCare Dear fraud Why you not refund my money.  After 2 month and 13 days complete still I don't receive refund.  Why you treat me like a fool . You prove that jio mart company is biggest fraud in india ...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SmitaUpadhyay7
    Smita Upadhyay (@SmitaUpadhyay7) reported

    @JioCare It appears that your sole focus is on collecting money from customers.. After receiving money you people don't even care that customer is getting service or not..And your whole @JioCare team is just misleading

  • FrustratedYuva
    RTI activist (@FrustratedYuva) reported

    @JioCare Provide a proper channel to raise complaint, your toll free no. & email IDs are waste of time. After payment was done, no answer from your representatives. I needed connection immediately. If they couldn't do it soon, they shouldn't have made fake promise of same day installation

  • ManishK86470410
    Manish Kumar (@ManishK86470410) reported

    @JioCare worst internet on 899 mobile prepaid plan immediately do network optimisation in my area

  • akchaudhary11
    Arun Kumar Chaudhary (@akchaudhary11) reported

    @JioCare : New Jio SIM isn't getting activated, SR No. SR000037CKFF was raised for the issue- new SIM which you couldn't activate in good 7 days. How much time you need to activate anew sim-seems a week isn't enough? Should I try another service provider- they can do it in 1 day?

  • prashantrege
    Prashant Rege (@prashantrege) reported

    @JioCare Your Jio Fiber service is down for the last 4 days odd and just sending messages to reinstate the service in next 12 hours...is this a new way of earning money by fleecing Customers every month with service failures for a few days..Sickening to Trust Jio.

  • sanjaykumarkrcl
    Sanjay Kumar (@sanjaykumarkrcl) reported

    @JioCare For whom u have saved the slots, when a complaint is pending for so long, don't give such excuses

  • mynileshu
    Nilesh Kumar (@mynileshu) reported

    @JioCare It's really shameful for you people that you are not able to handle the complaint. I had raised complaint on 4-6-26 and you had scheduled technician on 7-6-26 but till time nothing had been done.

  • thisissangy
    Sangam patra (@thisissangy) reported

    @JioCare Is there a customer care number available where I can directly speak to an agent?

  • AbdulHa25062777
    𝐀𝐁D𝐔𝐋 𝐇𝐀𝑸 (@AbdulHa25062777) reported

    @JioCare When will my problem end?

  • GeoIntel_India
    GeoIntel India (@GeoIntel_India) reported

    @JioCare Dear Team Jio, I am writing to formally escalate the handling of my unresolved network complaints. Mobile Number: 9517183479 Complaint References: SR0000336W5T SR000034KRBD SR000035Y9KN SR000037IPCT Location: Tandauli, Ayodhya, Uttar Pradesh GPS Coordinates: 26.606246, 82.348250 My issue is very simple. Jio officially shows True 5G coverage at my location through its coverage map, customer support systems, WhatsApp support and network checks. However, in actual usage, stable and usable 5G service is not available at my location. Despite multiple complaints and detailed evidence, the issue remains unresolved. I have already provided: • GPS coordinates • Coverage map screenshots • Speed test results • Network screenshots • Multiple complaint references • Details of nearby active towers Instead of a technical resolution, I continue receiving identical template responses mentioning "temporary congestion", with changing timelines of 7, 10, 15 and now even 39 days. More concerning is the complaint handling process itself. Recently, a representative placed only a brief missed call. No meaningful discussion took place. However, immediately afterward I received feedback and complaint-related communications creating the impression that customer contact had been completed and the issue had been attended. My concern is that complaints appear to be processed and feedback requests generated without proper customer interaction or actual resolution. I therefore request: 1. Verification of all call records and call durations related to my complaints. 2. Written confirmation of the actual technical root cause identified by your network team. 3. Confirmation whether 5G is genuinely available and usable at my exact location. 4. Reopening of any complaint closed without actual resolution. 5. Physical verification of the serving tower and network infrastructure in my locality. 6. A clear resolution plan with a realistic timeline instead of repeated generic responses. After several complaints, repeated assurances and multiple escalations, the issue remains exactly the same. I request immediate intervention from the management and appellate team. Regards, Litil Yadav Mobile: 9517183479 Location: Tandauli, Ayodhya, Uttar Pradesh GPS: 26.606246, 82.348250