Reliance Jio Outage Report in Kathevaram, Guntūr, State of Andhra Pradesh

@JioCare we suffer very poor network connection in Kaza Village of Guntur District. The lat/long in decimal are 16.3891 & 80.5380, it doesn't make any sense using JIO paying for 4G connections. Kindly look into the issue or have to shift to another network @reliancejio

@JioCare what happened to your signals now... previous we faced lot of issues with airtel and that’s got better in my location... now its Jio turn... worse signal quality and calls are not connecting....

@reliancegroup @_MukeshAmbani @reliancejio hello sir/mam with your hiked prices of jio,there might be lost your customers, rethink about it,prices are not eternal but customer satisfaction is more important than anything.Already porting is started

@reliancejio Downloading speed is good but uploading speed is worst.Upgrade the uploading speed.

Dear, @reliancejio how to get connection for #jiodth please tell how I check service availability @JioCare

Hello @JioCare , We ported a number from Tata to Jio. Very bad experience neither able to call nor receive call. Please help how will I wait for three months to port again. Extremely bad !!

@JioCare U mean to say that ur network is working good and my phone is faulty.u shud be shameful saying this Every person using jio is facing this network problem

@JioCare experiencing the lowest internet speed since i switched 2 jio. Hiked the charges but poor in network.

@JioCare Dear Team, I'm facing signal issue in my area I.e Tadepalli, Sundaraiah Nagar. Horrible thing is, you people giving Copy & Paste reply - We are planning new site in your area. This response I'm getting from last 2 year's. Planning to PortOut To @airtelindia

@JioCare @reliancejio y is ur customer care even working when they are not interested to listen the problem. Network issue is in complete area but they noted it on my number on one place!!!

@JioCare Iam a jio user. IAM experiencing very bad network. Internet is too slow. Please resolve this. Iam in GUNTUR. I pinned my location. Please resolve very fastly as I am having exams in few days.

@JioCare @reliancejio @TRAI worst network and internet we are facing.. even jio customer care has no answer for it.. we have full network with LTE+ strength and videos buffer.. calls have disturbance... days have come fr JIO to get on down trend...

25mbps to zero network Jio showing its true colors Glad to say that i have not migrated my primary number to jio. @reliancejio always secondary. @JioCare #jioscam #Reliance

@JioCare Y to Dm when u dont care to reply I am still waiting for ur reply on last year's complaint

@JioCare @reliancejio struggling to get network in #Undavalli #AndhraPradesh that too a state capital region. Pls support

Nothing useful with data add on pack for @jiocare. I have a recharge of Rs. 21 for 2gb data. My regular day data quota was over but I have data add on pack Still Network was not working properly. Is there any use by data add on recharge?

@reliancejio jio network was worst at our location please resolve it net was not even coming at 2g level please look into it the location was near to it my number is #7981421473

Ever bad experience with @JioCare what a worst network no speed of internet at all

@reliancejio @JioCare still facing the same cannot solve the problem @

@JioCare The issue here is Only 1 Single Point Network Bar. Hope you understood my concern.

@Airtel_Presence If you were as proactive at resolving service issues and answering to #platinum customer emails as you do to followup on pending bills, you would have had a better CSAT. A customer for 15yrs contemplating a switch out @reliancejio interested to onboard a family?

@JioCare I am your customer since more than 2 years but the quality of service is deteriorating. Every week I have to deal with the same issue in between my crucial work. Your service engineers are not able to get a permanent solution. #jiofiberdown #WorkFromHome #nointernet

Its been 20 days not received my Jio fibre cancellation amount 20 days now no customer support is there pls Give my money back @JioCare @reliancejio @narendramodi

@JioCare No network in jiwan park, Uttam Nagar,new Delhi last one hour.

@JioCare @reliancejio how much time does your team need to get back with an update regarding our complaint? Why do we have to keep following up? You guys have the worst support team. You pretend to listen and then stop responding.

Anyone else facing really horrible network issues where there are 10-15 second gaps where you can’t hear anything at all and then you start hearing again? @reliancejio I am ready to port to you if you can do it without me having to visit anywhere.

@JioCare This is the 3rd consecutive time, my #JioFiber has stopped working. Already I have told that I am a working from home, still @reliancejio is not able to address this issue properly and my work is impacted. Only the red light is blinking.Please look into it asap.#netdown

@JioCare No further update from your end. What is your contact e-mail for customer care/escalation?

@reliancejio @JioCare I have raised service request# SR00001709D3 dated 08.10.21 having issues with jio service which pathetic. No resolution and response has been provided yet.

I have surrendered the jio fiber connection because they are not able to solve the cabling issue. I will definitely NOT recommend any of my family/friend @reliancejio fiber. Please collect your jio device and refund the amount.