Reliance Jio outages and service status in Dumra, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Dumra, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 19, 6:04 PM GMT+5:30.
- Internet (70%)
- Wi-fi (15%)
- Phone (9%)
- E-mail (3%)
- Total Blackout (3%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Dumra, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dumra, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dumra, Bihar
The most recent Reliance Jio outage reports came from the following cities: Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
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Internet | 1 day ago |
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Patna
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Internet | 1 day ago |
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Patna
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Wi-fi | 2 days ago |
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Patna
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Internet | 6 days ago |
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Patna
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Phone | 6 days ago |
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Patna
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Wi-fi | 6 days ago |
Nearby cities with recent reports
6 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Dumra, Bihar
Latest outage, problems and issue reports in Dumra and nearby locations:
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GAUTAM GOPALAN (@GautamGopalan) reported from Patna City, Bihar@airtelindia @Airtel_Presence I am not getting any response from you anywhere, nor is the technician picking up. #pathetic #airtel @JioCare I am fed up with requesting a connection with airtel, could you help me out with a connection please
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Rahul Singh (@itsrahulsinz) reported from Sonepur, Bihar@reliancejio @JioCare willing for JioFiber connection but local Jio representative not responding. Equipment available at 150Mtrs but unable to reach me. My location 25.698585,85.170351 Plz help to get connection Rahul 9931170023
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prashant kumar (@prashant3203) reported from Patna City, Bihar@reliancejio can you tell me plz why hotstar subscription has been ended on my number Your service request number is SR000015I1M1.
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RAJU KUMAR (RAHUL) (@_RAJU_KUMAR) reported from Hājīpur, BiharPlease help me to replace of my jio Sim Card. I have been trying to get it from long time. I have visited many jio stores in #Hajipur & #Patna but they all told me that they don't have green sim card. @reliancejio @JioCare
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Rajeev Prakash🇮🇳 (@rajeevsonpur) reported from Sonepur, Bihar@JioCare your service has gone haywire in Sonepur, Saran(Bihar) 841101 . Since long time we are facing the poorest service. No call. Unlimited call drop. Fed up with your service.
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Abhishek Chandra (@Abhishe28855107) reported from Makhdumpur, Bihar@JioCare Very poor connection at Patna Junction. I am facing connectivity issues at Patna Junction. Kindly improve ur services.
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Shankar Kumar (@sk1000) reported from Patna City, Bihar@JioCare Will wait for your reply after fix the issue.
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Sumeet Singh (@sumeetcool16) reported from Patna City, BiharNot a single call without call drop @reliancejio sucks.
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Awinash Kumar (@awinash07) reported from Patna City, BiharFrom yesterday i am facing calling problem from my number. and if someone calls me he listens that my number is switch off @JioCare
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HARSH ARYA (@HARSHAR73095549) reported from Makhdumpur, Bihar@JioCare Here network isn't running well, Even I can't download a 50kb file in 2 minutes... I have tagged my location down,i am facing too much disturbance by JIO Network in my online Study... Pls do something ASAP. My contact number is 9709965495
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Utpal Singh (@utpaliitian) reported from Hājīpur, Bihar@JioCare @shaziailmi Your service is very bad at my location Hajipur from more than 2 years now.. Even today it is not working. Every time the same reply from your CC executives. I think you will never resolve the issue. Need to port to @airtelindia
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prashant kumar (@prashant3203) reported from Patna City, Bihar@reliancejio i am having a post paid connection with jio . I want to change my plan to post paid plus . Can you plz help me with it
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Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar@JioCare why my wifi doesn’t work on inverter or when power goes off? How can i fix the issue?
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Nitesh Yadav (@Niteshy5475) reported from Hājīpur, BiharRIP jio network Very very very poor service listen everyone can’t buy jio sim … @reliancejio @reliancegroup @JioCare
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HARSH ARYA (@HARSHAR73095549) reported from Makhdumpur, Bihar@JioCare Here network isn't running well, Even I can't download a 50kb file in 2 minutes... I have tagged my location down,i am facing too much disturbance by JIO Network in my online Study... Pls do something ASAP
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Amit Kumar (@chaliya007) reported from Patna City, BiharFeed-up with Exploitation of Jio Services and Support. Tried all possible methods to register my complaint but Jio doesn’t care at all. Losing customer is a fun for them. Finally decided to Port 7011355069 in to other provider. Jio experience was horrible. @reliancejio @JioCare
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#Vote4BJP (@GovindLall) reported from Patna City, Bihar@JioCare Your #network is better than #airtel but still not satisfactory working like अंधा में काना राजा। Your fase 1 engineer is just giving time from last 12 days to get rid of issue..
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Govind Singh (@govindS78487529) reported from Hājīpur, Bihar@JioCare Dear team, Very very bad internet speed in my area for last week. So no proper response technical team.
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Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar@JioCare @reliancejio i am using the my jio no. From last 5-6 years as prepaid and postpaid.. but from last 2 month my bill was unpaid. till yesterday I am getting the otp on my no. But from today morning I am seeing in my phone no network and also Myjio app signout automatically
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare The engineer seriously do not know how to fix just comes and turn the Wifi and leave. You guys need 03 weeks to fix the issue? Wow what a service. You know the managers himself do not pick the calls.
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Gursimranjit Singh (@gursimranjit) reported@JioCare So, effectively I have got only around 2 days of actual internet over the period of 10 days. This too in a Metropolitan city like Chennai. Either cancel my internet connection and refund my remaining service advance, or fix these persistent issues for once and all.
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Himanshu Mishra (@himanshu312017) reportedHey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay
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Gaurav (@GauravMajee) reported@JioCare I've shared my details via DM. This issue is due to water entering the fiber cable because of poor installation. Replace the damaged cable and equipment free of cost and resolve the issue immediately.
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Mikhail (@Dark_carnage07) reported@JioCare My Jiofibre connection atLocation: Lakadganj, Nagpur-440008 is disrupted since Friday, 17th July, and till today no technician has come to visit. They gave the number of the engineer allocated for service who is not picking up calls. Totally pathetic service from Jio.
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Caustickonar (@caustickonar) reported@JioCare @reliancejio the last customer service rep that I spoke to, "Dharmendra Vishwakarma", has "escalated" my service request with the promise of resolution in 1 hour (highly unlikely) ... I betcha that this issue will not see the light of the day for another 24 hours
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Manas Ranjan Sahu (@raajranjanraja) reported@JioCare @reliancejio my fiber service disrupted since 4 days. Already I have complained Regarding this.Till now I haven’t received any call.I want to talk to ur Costumer care but there is no options .what to do now?Surrender or wait for ur engineer?
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Kapil dev (@lovekapil143) reportedNever recommend anyone to use jio Wrost network ever @reliancejio @reliancegroup @JioCare
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ISH😎 (@Curiousishh) reported@jitendraverma__ @JioCare @airtelindia Yes BSNL have better speed and service than these lootere