Reliance Jio Outage in Phulwāri, Patna, State of Bihār

@JioCare My jio number 9771718996 It is almost 7 days since the internet went down and there is no way to know why the internet is down. Could not even contact customer care through toll free.

@reliancejio I request as well as challenge reliance jio team to kindly visit at my location & have a network connectivity test done. If I'm wrong penalty will be mine if I'm right jio will have to pay penalty??? Reliance jio claiming to be the fastest network is not true.

@reliancejio Ambani ji is claimng to provide 5G network by 2023 all across India but here still 4G is not workng good, then how will he provide 5G all across. Earlier I had complined many times about this issue. All I got is that,"We are working very hard to solve your problem?"

@JioCare Will wait for your reply after fix the issue.

@JioCare @TRAI @AshwiniVaishnaw Your reply to my complaint via inbox as regards poor network is not convincing. You mean to say I have to wait till near future till to pack expire to port other network not to you people restore the network?

@reliancejio I have two connections of jiofiber, both are not working (no Internet) since last 4 days. I called customer care and got no satisfactory reply from them like when it (Internet)will be again work properly.

Hello @reliancejio @JioCare I am having horrible internet speed at my location since 19th August. Spoke to your customer care but the agent was giving standard IVRS like response. Help please!!

@reliancejio @JioCare willing for JioFiber connection but local Jio representative not responding. Equipment available at 150Mtrs but unable to reach me. My location 25.698585,85.170351 Plz help to get connection Rahul 9931170023

@reliancejio @JioCare I got jio fiber connection on 15 August 2022 after that installation team told for any issues please call now since last 1 week i am facing so problem and your staff is not receiving my call this is very bad and poor service and customer service is worst.

@JioCare sir i am from (bairiya) patna bihar, in my locality jio network was to slow from past 1 year, i complaint lot of time they always says that this was temporary problem due to multiple users uses in same time.This was just an excuse please resolve this problem.

@JioCare in evening on my location jio is not running i recharge for one year so that I am in problem better to shift airtel no net running on from evening to midnight please solve my issue

Please help me to replace of my jio Sim Card. I have been trying to get it from long time. I have visited many jio stores in #Hajipur & #Patna but they all told me that they don't have green sim card. @reliancejio @JioCare

@JioCare @reliancejio can we expect a resolution to this problem ?

@JioCare @reliancejio There has been no response from you . Has Jio become dumb to the complaint of the customer.

@JioCare Jio is making us fool. I have already said that there is network problem in entire area. Jio is not working for many days. You should ask your representative of this area to rectify the problem.

@JioCare @reliancejio since two days I am complaining about the Jio network problem in my Sonepur (Bihar 841101) area and your executives are not taking care about actual problem. They are suggesting me about phone settings.

Dear Reliance @JioCare @reliancejio stop fooling customer .. problem is there in software part of your jio phone and your service center is making story about there is water in IC .. there will be charge of 950 rupees stop looting resolve issues. @reliancejio

@reliancejio @JioCare your service has gone haywire in Sonepur, Saran(Bihar) 841101 . Since long time we are facing the poorest service. No call. Unlimited call drop. Fed up with your service.

@JioCare your service has gone haywire in Sonepur, Saran(Bihar) 841101 . Since long time we are facing the poorest service. No call. Unlimited call drop. Fed up with your service.

@reliancejio signal of reliance jio lost in cell phone continously due to poor service of reliance plse take step,indira nagar rd no -3,postal park ,rajpal bhawan,patna,pin-800001

@JioCare It's been over 10 days now my issue is still unresolved? What's the status of my ticket? @TRAI

@reliancejio @JioCare its been six days since I took a new jio fibre connection. I have been complaining about problems to the local office guy who always says he is busy. Hope you can sort it.

@reliancejio Firsr Provide proper customer service. #PatheticJioCustomerService

@reliancejio Looks there is a twist from some to move the 5G service launch from chennai to varanasi. @CMOTamilnadu @annamalai_k fyki

@JioCare Pathetic service by JIO Fiber, my internet connection is down since two days and not able to connect a person on customer care no as IVR is disconnecting the call. Humble advise pls rectify the basic service rather then launching new products. Can any one pls help??

@reliancejio First improve your 4G service than ask for 5G.

@CHETAN08515666 @reliancejio Absolutely first please fix 4g network issue

@reliancejio Dear team first you have to close the issue regarding network connectivity. I have many time raised a complaint but no solution provided by you team. First you have to connect with your team why this issue is not fixed yet. Any specific reason

@reliancejio **** not even one city from south India ???

@JioCare @reliancejio Dear Team,I have requested for porting to jio on 1st oct and I got the message saying it will be done by 4th oct. It is showing as pending for televerification in order status but when I inserted my jio sim, there is no network. please help me in this