Reliance Jio outages and service status in Matiāra, Bihar
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Matiāra, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Matiāra, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Matiāra, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 28: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Matiāra, Bihar
Latest outage, problems and issue reports in Matiāra and nearby locations:
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Vicky kumar (@Vickykumar0000) reported from Hājīpur, Bihar@JioCare Network in Harauli area is really bad. Please look into it.
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Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar@reliancejio @JioCare Hi, I am from Hajipur city, Bihar. Since last 3days I am noticing that jio fiber internet goes out of service and doesn’t work till 3pm. Jio router blinks red light only and doesn’t turn green. Look into this and please fix this.
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RAJU KUMAR (RAHUL) (@_RAJU_KUMAR) reported from Hājīpur, BiharPlease help me to replace of my jio Sim Card. I have been trying to get it from long time. I have visited many jio stores in #Hajipur & #Patna but they all told me that they don't have green sim card. @reliancejio @JioCare
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Z M (@ZM852120) reported from Hājīpur, Bihar@JioCare @imRahul_vk Never resolve your internet indoor service
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Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar@JioCare why my wifi doesn’t work on inverter or when power goes off? How can i fix the issue?
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Satyajeet Kumar (@officersatya) reported from Hājīpur, Bihar@JioCare @reliancejio Request of upgradation of Jio Pos Lite before 5 days but till date it not get approved PRM ID - 0700717309 & Mob No 9931174134 plz help to get approved or tell how much more time does ur team take for approval & to get starting my activation processes active
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Anis Raza (@razamdanis) reported from Hājīpur, BiharIt seems #Jiocare got a plan to not take call from customer. Na call attend karenge na complaint milengi! Trying to get in touch from last 2 hours but their is no response. Shame on your service.😒😒😒 @JioCare @reliancejio
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prakash singh (@prakash41646953) reported from Hājīpur, Bihar@JioCare I am very disappointed to your network service. Net is not working. @Asliambani
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Rajeev Prakash🇮🇳 (@rajeevsonpur) reported from Sonepur, Bihar@JioCare @reliancejio since two days I am complaining about the Jio network problem in my Sonepur (Bihar 841101) area and your executives are not taking care about actual problem. They are suggesting me about phone settings.
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Vicky kumar (@Vickykumar0000) reported from Hājīpur, Bihar@JioCare Network issue still not resolved in harauli area. Jio is still unusable here.
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prakash singh (@prakash41646953) reported from Hājīpur, Bihar@JioCare @reliancejio @TRAI JIO Network connection is very worst plz solve the problem Jio customer service @JioCare
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Nitesh Yadav (@Niteshy5475) reported from Hājīpur, BiharRIP jio network Very very very poor service listen everyone can’t buy jio sim … @reliancejio @reliancegroup @JioCare
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Govind Singh (@govindS78487529) reported from Hājīpur, Bihar@JioCare Dear team, Very very bad internet speed in my area for last week. So no proper response technical team.
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अमन सिंह (@Aman4India) reported from Hājīpur, Bihar@Im_Ashishydv @VodafoneIN @jio @Idea Tried same but in my case @reliancejio also can't able to help
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prakash singh (@prakash41646953) reported from Hājīpur, Bihar@JioCare there is very bad network problem.solve the network problem
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Rahul Singh (@itsrahulsinz) reported from Sonepur, Bihar@reliancejio @JioCare willing for JioFiber connection but local Jio representative not responding. Equipment available at 150Mtrs but unable to reach me. My location 25.698585,85.170351 Plz help to get connection Rahul 9931170023
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prakash singh (@prakash41646953) reported from Hājīpur, Bihar@JioCare 100 times complain to Jio customers care for worst network service.but didn’t solve the network problem. Worst service@TRAI@jio
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@αηѕнυυυ.7 (@Anshu46762656) reported from Rājkhān, BiharDear @reliancejio,@JioCare the condition of your network is very pathetic and we talk in the call center, they say that will be fixed in 48 hours but this problem has been there since the last 1 year and Jio is not doing any work for it. #4G #very #bad #Network
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sudhanshu↗️ (@inc_atul01) reported from Matiāra, Bihar@JioCare internet is not working. Can you please look into this.
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sudhanshu 🇮🇳 (@inc_atul01) reported from Hājīpur, Bihar@JioCare Internet is not working Kindly look into this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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dakshin (@dakshin77) reportedExtremely disappointed with @JioCare and @reliancejio. My ONT shifting request (SR00003BV3LL) has been pending for days, with the status stuck at "Assigning an engineer." Every day, my wife spends over 2 hours on calls with customer care, explaining the same issue repeatedly.
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Dhavall🇮🇳 (@Dhavall_01) reported@JioCare I am using Jio mobile network, I don't understand one thing that when our plan is going to expire they keep playing the voice 2 days in advance when we make a call, n keep msging us. When our plan expire will they let us make a call, no, so why they keep reminding us.
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Don't port to Jio (@swigZomComplain) reported@JioCare @JioCare took money. Made me do kyc. Stored my private data. Didn't send sim for three days. Now port code has expired. And Jio will ask me to send sms for port code. I'll have to recharge that sim. I'll say **** off to Jio. Now refund my money. And take your sim.
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Asif Siddique (@asif_sidd1) reported@JioCare Day 3: Still no resolution from @JioCare. Their DM simply repeated that my 3300 GB quota is exhausted and asked me to buy more data—even though my ₹1,499 plan clearly shows “Unlimited.” I’m still working through a mobile hotspot. Restore the service or refund me.
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Dear JioCare, This issue has remained unresolved for more than one and a half months, despite my repeated complaints and follow-ups. About 10 days ago, your uninstallation team visited my premises and removed my old router and one set-top box. You have already collected the payment/advance for the replacement set-top box through your authorised representative. However, the new set-top box has still not been installed. Further, the old router was taken away and the existing cables/wiring were disconnected during uninstallation, but no new router has been installed and the wiring has not been restored. It appears that one team completed only the uninstallation, while the installation team has never turned up. Every time I contact JioCare, I receive the same standard response that the issue has been forwarded to the concerned team and will be resolved shortly. Unfortunately, nothing has changed. There is no accountability. Despite repeatedly asking, I have not even been informed who is responsible for my case or provided any contact details of the concerned person. This level of service is highly disappointing and unacceptable. I request you to resolve this matter within 48 hours by ensuring: • Immediate installation of the new set-top box, for which payment has already been collected. • Immediate installation of the new router. • Restoration/replacement of all disconnected wiring and completion of the installation work. • Sharing the name and contact details of the responsible officer/team along with a confirmed installation schedule. If this issue is not resolved within the above time, I will be constrained to escalate the matter before the appropriate consumer grievance authorities and other competent forums, at your risk as to costs and consequences. I expect an immediate resolution instead of another automated response.
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रॉकी सिंह (@Balwant11648314) reported@JioCare @JioCare If installation can't proceed the cancel my order and refund me 2121.46 rs
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Narendra Gupta (@Narendragupt) reported@JioCare my dear sir you told me that it will be resolved soon but my problem is still persist and you told me that whenever I need I can request a call from you but inspite of several requests no one called me , is it your way to deal with your loyal customers
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Prabhu (@prabhusince89) reported@JioCare The service request was raised on the 26th and still the issue is not resolved yet. It's a simple wire cut connection or the fuse issue in the box. other connections are working fine in the box. Worst customer care service.
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Kunal Chauhan (@kunalchauhan_) reported@reliancejio @TRAI It's been 7 days since I reported a faulty STB, and it still hasn't been replaced. There have been no weather-related disruptions to explain the delay. Despite repeated follow-ups, the issue remains unresolved. Assigned agent: 8200775740. Requesting resolution.
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Prathamesh Patil♎ (@PratzzPatil) reported@JioCare 2 days have been passed on and still no resolution yet… Pathetic service and support… stop blaming local cable operators as there is no such evidence of cable tampering near RF device.