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Reliance Jio

Reliance Jio outages and service status in Surathkal, Karnataka

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Surathkal, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Surathkal, Karnataka

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Surathkal, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surathkal, Karnataka

The most recent Reliance Jio outage reports came from the following cities: Mangalore.

CityProblem TypeReport Time
Mangalore Internet 9 days ago
Mangalore Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Surathkal, Karnataka

Latest outage, problems and issue reports in Surathkal and nearby locations:

  • anny_arun
    AnnyArun (@anny_arun) reported from Feringapet, Karnataka

    @JioCare Well you tried to close the SR without any resolution twice so not sure if I should keep any hope

  • mpsbhat
    Pradeep Shankar M (@mpsbhat) reported from Mangalore, Karnataka

    Hey @reliancejio, @JioCare You are having irresponsible answers for our queries. Very bad support!!!

  • babulal60
    babulalpatel (@babulal60) reported from Mangalore, Karnataka

    @JioCare pls inform me customer care mail id

  • babulal60
    babulalpatel (@babulal60) reported from Mangalore, Karnataka

    @JioCare customer care mail id please

  • ShettyShreyank
    shreyank shetty (@ShettyShreyank) reported from Mangalore, Karnataka

    @JioCare why is it so hard to reach out to jio care and raise issues regarding internet speed. I’ve tried chat on the app, calling customer care. No response. Whom do I contact for slow internet speed. Please advice.

  • abhishekshet9
    abhishek shet (@abhishekshet9) reported from Mangalore, Karnataka

    @JioCare name suryakanth SHET subscriber of idea decided to choose jio but i have recharged 1 year pack just 1 month ago ,but if i port will i get that in my jio SIM .if yes then reply my tweet I'll give u all the details u need ,by customer of idea

  • SUSHANTHPOOJA17
    SUSHANTH POOJARY (@SUSHANTHPOOJA17) reported from Pilar, Karnataka

    @JioCare we are not getting 4G speeed please add network properly

  • surjith9
    surjith (@surjith9) reported from Mangalore, Karnataka

    @JioCare I had visited jio center nd jio store bunts hostel Mangalore 2 port my jio existing sim to postpaid and it was very bad experience I hd frm ur store and jio office.They not even allowed me in nd not even listen to my query they made security guard to ask with me.

  • anny_arun
    AnnyArun (@anny_arun) reported from Mangalore, Karnataka

    @gischethans @airtelindia @reliancejio If it weren't for Jio i wouldn't be able to work from home. It only make sense for me to port now since airtel never bothered to fix the network issue.

  • pranamshreedhar
    Pranam S K (@pranamshreedhar) reported from Mangalore, Karnataka

    @JioCare Have already done the same few days back and got a reply to contact customer care. The response has been pathetic. For reference the region is Mangalore, Karnataka.

  • LoboJaison
    Jaison lobo (@LoboJaison) reported from Mangalore, Karnataka

    @JioCare this is my 3rd tweet about connection and network issue, even after responding over personal text no response

  • pranamshreedhar
    Pranam S K (@pranamshreedhar) reported from Mangalore, Karnataka

    @reliancejio this is worst, I think I’ve to move to further to customer court if incase the issue doesn’t get resolved by tomorrow or day after. Been sceptical about this since it was my main sim linked to everything.

  • shivarock819
    Shiva (@shivarock819) reported from Mangalore, Karnataka

    @reliancejio network not showing , it's not working in Mangalore 575002

  • dhami_resam
    Ramesh (@dhami_resam) reported from Mangalore, Karnataka

    @reliancejio @gameloft @MilestoneItaly @riotgames @TencentGames Now, joi network has been restored to regular basis, voice calls & data services running propey 🤞

  • babulal60
    babulalpatel (@babulal60) reported from Mangalore, Karnataka

    @JioCare jio customer care mail id please

  • ganapathyhegde
    ganapathy hegde (@ganapathyhegde) reported from Mangalore, Karnataka

    @kamaalrkhan Jio Network is not fast. Calls difficult to get. Jio Music no more functioning. @reliancejio

  • AkshathaDayakar
    Akshatha Dayakar (@AkshathaDayakar) reported from Mangalore, Karnataka

    @Omkar_myname @JioCare @reliancejio @airtelindia Bro think twice before you port your number. Airtel has worst service throughout india.

  • avezsheikh7
    AVEZ SHEIKH (@avezsheikh7) reported from Mangalore, Karnataka

    @JioCare I had a problem with your Network when i called your adviser he spoked so rash so I am thinking to change my number to another network

  • NaveenLewis
    nnlewis (@NaveenLewis) reported from Mangalore, Karnataka

    @JioCare I called 3 times customer support, and they say something nonsence nor register any complaint. Sent details , please check.

  • YoMama_007
    Niall Sequeira (@YoMama_007) reported from Mangalore, Karnataka

    @reliancejio Wow Jio. Your customer service don't have a clue as to what Ping is or what Ping related issues are. Very nice service. Keep it up. Can't play online with 380ms of ping. #jiogigafibre

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • patilatul873
    Atul Patil (@patilatul873) reported

    @JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DR570S is scheduled on 30-May-2026 between 13:00:00 - 15:00:00. You will receive an Order completion code after PLAN2BUILD.

  • amitvis04418564
    Amit Vishwakarma (@amitvis04418564) reported

    @JioCare How many more days am I expected to wait patiently while my work continues to suffer? At this point, should I close this connection and move to another provider who can offer reliable service? Please provide a final resolution immediately.

  • JasvinderAdvo
    Jasvinder singh (@JasvinderAdvo) reported

    @JioCare Despite waiting for more than a week, my JioFiber connection was not installed. Customer care informed me that it could take up to 15 days, which was unacceptable for my business needs. Yesterday, I applied for Airtel Fibre and received same-day installation. @reliancejio

  • Shivgkk
    Shivaprasad (@Shivgkk) reported

    @JioCare @TRAI do these service providers hav any intent ? Since 4days I’m following up no proper customer response nor their engineer receives call. Nd now Dey saying no refund on such pathetic service. Who wil compensate for these 4 days and I still hv a month of subscription’NO REFUND’

  • iamsbzk
    Shahebaz Khan (@iamsbzk) reported

    @JioCare Raised a relocation request after recharge, but now being told service is unavailable. Also faced rude behaviour from support and my call was disconnected. Requesting cancellation and refund/adjustment of recharge amount. Kindly assist urgently #JioFiber #CustomerSupport

  • saqib509
    Mohd Saqib (@saqib509) reported

    The Jio network is good in most parts of Shahabad, Hardoi, but there is a major issue in my specific locality. The internet speed is very slow, and services shut down completely during power outages because the neighboring tower does not have generator backup. @JioCare

  • doga_101
    Doga (@doga_101) reported

    @jio_fiber Hey @JioCare, my service took 68 hours to resume after constant escalations. Don't let your internal database falsely log this as "resolved on time" again. Check the MyJio app records, look at the recurring failures over the last 3 months, and adjust my billing for the lost time

  • ImChashmish
    🅲🅷🅰🆂🅷🅼🅴 🅱🅰🅳🅳🅾🅾🆁 (@ImChashmish) reported

    @JioCare Getting notifications on a regular basis about some 'Aamra WE' device(s) signing onto my AirFiber network, without authorised access. Need help on how to tackle this issue. Thanks.

  • ghtkartavyagup1
    Kartavya (@ghtkartavyagup1) reported

    The assigned technician is not answering calls, and despite multiple complaints to customer care, no action has been taken. I am paying for a service that I have effectively been unable to use for a week. Is this the level of customer support Jio Fiber provides? @reliancejio @

  • k_josepaul
    Jovin Josepaul k (@k_josepaul) reported

    @JioCare your support system is pathetic and useless, all of the associates hangup on the face