Reliance Jio outages and service status in Surathkal, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Surathkal, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Surathkal, Karnataka
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Surathkal, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surathkal, Karnataka
The most recent Reliance Jio outage reports came from the following cities: Mangalore.
| City | Problem Type | Report Time |
|---|---|---|
 Mangalore
|
Internet | 15 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Surathkal, Karnataka
Latest outage, problems and issue reports in Surathkal and nearby locations:
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SUSHANTH POOJARY (@SUSHANTHPOOJA17) reported from Pilar, Karnataka@JioCare we are not getting 4G speeed please add network properly
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AnnyArun (@anny_arun) reported from Feringapet, Karnataka@JioCare Well you tried to close the SR without any resolution twice so not sure if I should keep any hope
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Niall Sequeira (@YoMama_007) reported from Mangalore, Karnataka@reliancejio Wow Jio. Your customer service don't have a clue as to what Ping is or what Ping related issues are. Very nice service. Keep it up. Can't play online with 380ms of ping. #jiogigafibre
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Joyal Fajir (@JoyalFajir) reported from Mangalore, Karnataka@JioCare hi jio, In our are we are facing network issues from past 8 month i have complined to jio customer service but no use In our area we have more then 30 house but here network quality is too low we cannot use YouTube also please solve my network related issue as soon
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Sathish Shenoy (@sathishenoy) reported from Mangalore, Karnataka@reliancejio @JioCare I called customer care and selected Kannada language but even after calling 4 times only Hindi speaking people were answering me. After protesting @JioCare blocked me and I can not call them any more. Jio nahi Maro.
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abhishek shet (@abhishekshet9) reported from Mangalore, Karnataka@JioCare @reliancejio @Idea @airtelindia @VodafoneIN @JioCare subscriber of idea decided to choose jio.but i have recharged 1 year pack just 1 month ago ,but if i port will i get that in my jio SIM.if yes then reply my tweet I'll give u all the details u need by customer of idea
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Sushil K (@SushilK06116) reported from Mangalore, Karnataka@VodafoneIN Related to network & data issue complaint registered on 30/04/2019 and reference no 230358488. Till now No action has been taken.Better to switch to @JioCare
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Jaison lobo (@LoboJaison) reported from Mangalore, Karnataka@JioCare I have done multiple Times, please bask your associates to have a chcek in network
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Pranam S K (@pranamshreedhar) reported from Mangalore, KarnatakaMy jio number stopped working all of sudden and saying it doesn’t exist when someone calls, checked with customer care and they say it doesn’t exist in their records. How’s this possible @reliancejio ? What nonsense is this ?
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GanzuPi🇮🇳 (@ganzupai) reported from Mangalore, Karnataka@Airtel_Presence i have made a terrible mistake by switching over to from @JioCare @reliancejio . Huge regrets, pathetic data speed.
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Jaison lobo (@LoboJaison) reported from Mangalore, Karnataka@JioCare this is my 3rd tweet about connection and network issue, even after responding over personal text no response
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AnnyArun (@anny_arun) reported from Feringapet, Karnataka@JioCare I have provided all the details. Hoping for a resolution
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shreyank shetty (@ShettyShreyank) reported from Mangalore, Karnataka@JioCare why is it so hard to reach out to jio care and raise issues regarding internet speed. I’ve tried chat on the app, calling customer care. No response. Whom do I contact for slow internet speed. Please advice.
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Jaison lobo (@LoboJaison) reported from Mangalore, Karnataka@JioCare @reliancejio please strengthen your network in my locality since months no network still I am your dedicated customer.. how can the network be down 24*7 all months?
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Ramesh (@dhami_resam) reported from Mangalore, KarnatakaFirst time in @mangalorecity facing network problem form last 2, 3 days @reliancejio plz fix it as soon as possible.. Jio user's communication has been fully shutdown
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drpp (@drpavithranp) reported from Mangalore, Karnataka@JioCare jio customer service for jiofibre sucks No human interaction. Goes one repeating the same crap. What a pathetic service.
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Pranam S K (@pranamshreedhar) reported from Mangalore, Karnataka@reliancejio this is worst, I think I’ve to move to further to customer court if incase the issue doesn’t get resolved by tomorrow or day after. Been sceptical about this since it was my main sim linked to everything.
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Just Curious (@urao65) reported from Mangalore, Karnataka@JioCare am unable to access Amazon Prime even though I have a Rs.999 subscription? Have complained earlier and was assured of a solution within 24 to 48 hours. It is now 96+ hours and the problem remains unresolved??
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surjith (@surjith9) reported from Mangalore, Karnataka@JioCare I had visited jio center nd jio store bunts hostel Mangalore 2 port my jio existing sim to postpaid and it was very bad experience I hd frm ur store and jio office.They not even allowed me in nd not even listen to my query they made security guard to ask with me.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Krishna (@Kriissshhhnaaa) reported@JioCare This issue is still unresolved despite sharing all my details via DM. My installation has been repeatedly rescheduled from 30 Jun to 3 Jul and now 4 Jul, but no one has come. The agent either doesn't answer calls, speaks rudely, or promises to visit and never shows up.
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Shivaanand Chand (@chand_shivanand) reported@JioCare Dear @JioCare, Your customer support has become a textbook example of deficiency in service. I have two unresolved JioFiber issues: • One WiFi connection has remained disconnected for months after the cable was cut. Since the connection is inactive, your own app does not even allow a complaint or reference number to be generated. • The second issue has been repeatedly reported. Around 25 days ago, your representative Shrikant called me, and I provided him with all the required connection details. Despite repeated follow-ups, there has been no resolution. Even more disturbing, the set-top box installed by your own technician has now been blocked. I am being informed that its serial number does not exist in your records, which is why your app cannot register a complaint. If that device was not genuine, how did it function for months? It was installed by your authorized executive—not procured or installed by me. For weeks, I have been asking your team to collect the existing set-top box and replace it with a genuine one. Instead, I continue to receive the same automated responses: “We understand your concern,” “Very soon,” “We have forwarded it to our team.” Enough is enough. If Jio is unable or unwilling to resolve these issues immediately, provide the name, designation, and contact number of the responsible local manager or field executive so that I can deal with a responsible officer instead of automated replies. Failing this, I will be constrained to initiate appropriate legal proceedings before the competent Consumer Commission and other regulatory authorities for deficiency in service, unfair trade practice, negligence, mental harassment, and the use of an unauthorized/non-traceable device installed by your own representative. I shall also seek compensation for the loss, inconvenience, and continued harassment caused by Jio’s inaction. This is your final opportunity to resolve the matter before legal action is initiated.
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ashok barsagade (@ashok_barsagade) reported@JioCare @JioCare @jagograhakjago Hi JioCare, You are not there to help me. You have not checked the details correctly, and you have not seen the update correctly. The refund has not been completed into the source instrument - Ashok
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Jitendra Verma (@jitendraverma__) reportedYour phone is no longer your phone. It's a battlefield of spam calls, promotional messages, fake loan offers, credit card sales, and scam links. Companies have turned our personal numbers into marketing databases. Privacy is a right, not a privilege. When will we get a real solution to stop spam calls and messages forever? @JioCare @Airtel_Presence
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Jigna Thakker (@JignaThakk37698) reported@JioCare It seems we are facing some tec"hnical difficulties while fetching the appointment details. Please try after some time. Alternatively you can call us on 1800 896 9999 for further support". This is what i am getting whenever u try to track my service requestPathetic
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Devansh Gupta (@OrganicAghori) reportedWaiting for my jiofiber connection from last 5 days with no updates from anyone. Please support. @reliancejio
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pushkar jaiswal (@pushkarjaiswalg) reported@JioCare Its been more than 48 hours and my issue is still not solved. This is not the service i expect. You guys charge for the full month, yet this is the hassle I’m facing. Are you guys going to make my bill free next month? I’m loosing patience. Worst service and no accountability.
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Devendra Garg (@GargS2009) reported@JioCare Pls investigate and fix it soon permanently
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Politics Affair (@iamkohli1818) reportedDear Jio Payments Bank Support Team, I am unable to perform any transactions from my Jio Payments Bank account. Whenever I try to make a transaction, it does not go through. Kindly check my account @reliancejio @CareJpb
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nirav barot (@NiravBarot52) reported@JioCare NO00015GQ7AR, online jio sim has been booked on 27 june 26. Everyday receiving a message the process has been initiated and X guy will deliver. Raised complaint. Today again got the same message. Want to cancel request will all money return.