Reliance Jio outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- Internet (50%)
- Total Blackout (50%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent Reliance Jio outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Total Blackout | 20 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Don Vito Corleone (@HaswanthGanta) reported from Vishākhapatnam, Andhra Pradesh@Kirun_View @reliancejio Mee area lo network ledhu emoo
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@JioCare @reliancejio : Dear Team we are using ILL of 1GBps and accepted by your team we got dual input but whenever one link is down whole internet is down. I think your ppl don’t know the meeting of dual input.
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@reliancejio For last one week no internet connective thru JIO Fibre in Pandurangapuram Visakhapatnam AP due to damage to underground cable and no Jio techie team working to resolve the issue while Airtel team is so active.Poor service by JIO. Hope they respond 9925879979
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Maniteja jami (@manitejajami) reported from Vishākhapatnam, Andhra Pradesh@JioCare Being top 5th Brand you are providing such a bad customer support. Which doesn't make any sense. I am facing an issue regarding my jio sim card but no solution from customer support. They are ending the call . And some are staying silence without answering. This is not good
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@JioCare Since from 1 year the same reply iam getting from your team We are suffering with internet connection issues with other isp that is the reason we are requesting for a jio fiber installation
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satya (@satyanayak29) reported from Vishākhapatnam, Andhra Pradesh@reliancejio my no is 7008043607 Area pin 530016 jail area rly quarter I repeatedly complained about the network problem faced by me from 1 year but couldn't get any respond plz look after it asap.
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Akash (@Akash19840241) reported from Vishākhapatnam, Andhra Pradesh@JioCare Visited jio store at dabagarden..as instructed over phone by Customer care executive..I shared the coupon code..but they started asking for further documents..I have given them original voter I'd also but they are hesitant in accepting.. please resolve
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pavan sandeep (@h8sandy) reported from Vishākhapatnam, Andhra Pradesh@JioCare cheap tricks by Customer support agents
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Lakshmanan A (@lakshmanandass) reported from Vishākhapatnam, Andhra Pradesh@JioCare +917318202371 is this your verified customer care service number???. I have just received a call and informed me that he is from JIO.
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Munna (@ktprasadsingh) reported from Vishākhapatnam, Andhra Pradesh@JioCare No jio iam apology for choosing your service and keep on asking you from 2 weeks. Actually iam not aware this much delay& inconvenience will happen, if it was I never choose u. My patience is over just cancel my order, u can't do my work. Your are very irresponsible
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Srikrishna Vanam (@SrikrishnaVanam) reported from Vishākhapatnam, Andhra Pradesh@JioCare I am Unable to recharge my jiofiber prepaid plan. I keep getting the message : "our systems are not responding , please try again later" The customer care is also extremely unreachable and not at all useful. Please help .
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Haribabu Bonthi (@Haribabu_Engr) reported from Vishākhapatnam, Andhra Pradesh@JioCare Thanks for your prompt response sir, because of Airtel poor signal I’m using Jio Fibre since 2020 and I’m very much happy with that. Let me give a last chance to @airtelindia to respond if not I’ll start porting myself, my family members & entire area to JIO
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Madhusudana Rao (@madhumech1107) reported from Vishākhapatnam, Andhra Pradesh@airtelindia serice is Worst service two days before automatic shut my sim. So I went to airtel office they giving answer I really shocked. They straight forward take new sim and its will cost ₹100. I thing better port airtel to @reliancejio
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Kalyan Chakravarthi (@kalyan4uevea) reported from Vishākhapatnam, Andhra Pradesh@JioCare @_MukeshAmbani you jio fibre network is dead slow, customer support is so pathetic, stb box your ppl not able to configure and speed its dam slow, plz look into this aspect and get it rectified at the earliest.
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@JioCare Waiting for a year now. But don't see any signs of getting fiber connection any time soon, probably bcz of low demand. You are giving connections only if there are enough customers in the area, that's the only thing slowing down the service expansion.
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B S Sowjanya (@bssowjanya) reported from Vishākhapatnam, Andhra Pradesh@airtel broadband is worst and irritating. Lots of problems and interruptions. Looking for @reliancejio Fibre. But unfortunately it is not available in the area. Better to go for @APFiberNet, which is cheap and best among these private ones.
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Ramme (@mvs_ramesh) reported from Vishākhapatnam, Andhra Pradesh@reliancejio I was looking for a broadband conn basically migrating from Airtel. Booked a req as well ., But since then I am following with service guys and no update so far. With wait another day and and go back to my Airtel connection
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Akash (@Akash19840241) reported from Vishākhapatnam, Andhra Pradesh@JioCare No body called even after providing my number through direct message..any customer care available??
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Manan Lunia (@mananlunia) reported from Vishākhapatnam, Andhra Pradesh@reliancejio @JioCare is the most useless network !
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S V R KIRAN (@svrkiran9) reported from Nārāyanapuram, Andhra Pradesh@JioCare The Signal is very week , in order to get a better we need to climb to the top. Please kindly increase the signal strength.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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nick (@Nick_N_Shah) reported@JioCare Habiba Can you pls help ABOUT NEW SR0000385M5P. MY JIOFIBER TERMINATED I CAN'T SEE ANY SR SO HUMBLE REQUEST CALL ME FROM DM NUMBER GIVEN ME MORE DETAILED INFO. Pls help so no DELAY in #JIOREFUND
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Kanhaiya pandey (@Kanhaiyapandey6) reported@JioCare 24h delay for my AirFiber install. The local agent who took the payment is now ghosting me and not picking up calls. Need urgent help!
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khaja pasha zaid (@Khajapasha37) reported@JioCare SR00003849SR was scheduled for technician visit but no one arrived. Still waiting for resolution. Stop giving false commitments and wasting customer time. This service is unacceptable. Resolve the issue immediately.
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Aditya Pandya (@adi_avpandya) reported@JioCare hello I hav ported my number to jio just two month ago. Ans now suddenly Jio creates lots of networking problems inside my home. It's very frustrating as I faced problem in calling and in internet too. Please do the needful. I m from Rajkot Gujarat. @reliancejio
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Kishor (@kik2491) reported@JioCare Why was payment collected upfront on 23rd May if installation couldn't be completed on time? "Assigned for a future date" is too vague and doesn't help. It's been 18+ days with no clear update. Please provide a firm installation date and ETA.
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z0x (@z0xworld) reported@JioCare I am not able to see my 1 month free jio fibre voucher anywhere? Am not able to connect to customer care or chat representatives to address this. New scam ? @jio_fiber @reliancejio
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Cp9GhostDieBF (@BfCp9) reported@reliancejio I am very upset with Jio Air fibre service installed it on 6th Jun and paid for 100Mbps Plan and I am getting less than 20 MBPS Plan Raised tickets 2 times ,daily calling customer care but support received service request cancelled automatically Feel like getting cheated by Jio
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Nation1st (@Mahesh_G18) reported@JioCare So let me get this straight, a customer reports poor connectivity that is affecting their work, and your idea of “service” is to schedule a visit after two days? Impressive. Truly a masterclass in how to ignore urgency. It’s almost as if customer inconvenience is part of the service design. Because clearly, when someone raises a complaint, they’re just looking to wait around indefinitely, right? This kind of casual, indifferent response isn’t just disappointing, it’s outright unacceptable. If this is the priority you assign to customer issues, then the term “customer support” is being used very loosely here. Kindly stop treating this like a routine ticket and start acting with some urgency. Or at least be honest enough to admit that prompt service isn’t something you intend to provide.
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Anurag Kumar Jha (@anchi_xdd) reported@JioCare My Jio AirFiber has been down for 3 days. I’ve called support multiple times with no response. A technician visited and replaced the device after it reportedly suffered a short circuit, but the connection is still not working @reliancejio (1/2)
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Pharmacist (@pharma_voyager) reported@Jeetuburdak @JioCare will not give reply, till now they haven't provided 5g service in my area after complaints since 2 years