Reliance Jio outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 15, 10:07 PM GMT+5:30.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent Reliance Jio outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 5 days ago |
|
Visakhapatnam
|
Wi-fi | 14 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Goutham Polisetty (@pv_goutham) reported from Vishākhapatnam, Andhra Pradesh@JioCare This is Goutham from Visakhapatnam, We are unable to register a complaint about JioGigaFiber connection for past 5 hours, The Customer Care number would direct us only to a Automated Voice Response system where there is no option to register a new complaint. Please help.
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Maniteja jami (@manitejajami) reported from Vishākhapatnam, Andhra Pradesh@JioCare Being top 5th Brand you are providing such a bad customer support. Which doesn't make any sense. I am facing an issue regarding my jio sim card but no solution from customer support. They are ending the call . And some are staying silence without answering. This is not good
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sanil (@saniljohn18) reported from Vishākhapatnam, Andhra Pradesh@JioGigaFiber_ @JioCare @reliancejio pathetic service my jio gigafibre is not working since 10 days registered complaint through call and mail still no response ....u are the leading provider way to go
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Munna (@ktprasadsingh) reported from Vishākhapatnam, Andhra Pradesh@JioCare Is your team has gone through my issue or still searching what is the issue or still wandering to search m address. Shall I ping my location. Y bcoz u will do first come first serve. And iam not in that Q
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@reliancejio @PMOIndia poor service by JIO at Pandurangapuram Visakhapatnam are smart city where for last one week no internet connective as UG cable damaged and our complaints closed without resolving. GOI to take action for cheating customers by private players. SR000013JP4I
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Archit Mehta (@GoodJew6) reported from Vishākhapatnam, Andhra Pradesh@JioCare You already have my digital footprint. Just fix it
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Manan Lunia (@mananlunia) reported from Vishākhapatnam, Andhra Pradesh@VodafoneIN you guys have the audacity to keep calling for payments but when we talk about quality of service there isn't any proper response..Your network is pathetic just like @reliancejio
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@reliancejio For last one week no internet connective thru JIO Fibre in Pandurangapuram Visakhapatnam AP due to damage to underground cable and no Jio techie team working to resolve the issue while Airtel team is so active.Poor service by JIO. Hope they respond 9925879979
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kumar (@venkatarkumar) reported from Vishākhapatnam, Andhra Pradesh@JioCare worst ever internet from past one year till now no change in it decided to move to other network
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RAVI PRAJAPATI (@ravi_divy) reported from Vishākhapatnam, Andhra PradeshThis area my jio network signal full but network not run like call and internet. Many place I face this issue. @JioCare @airtelindia @VodafoneIN @ZeeNewsHindi @abpnewshindi
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B S Sowjanya (@bssowjanya) reported from Vishākhapatnam, Andhra Pradesh@airtel broadband is worst and irritating. Lots of problems and interruptions. Looking for @reliancejio Fibre. But unfortunately it is not available in the area. Better to go for @APFiberNet, which is cheap and best among these private ones.
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Narasimha (@narasimhak9339) reported from Vishākhapatnam, Andhra PradeshThe worst network in #maddilapalem is @reliancejio . Please fix it ASAP. @JioCare
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K S L N Srinivas (@sivasri903) reported from Vishākhapatnam, Andhra Pradesh@reliancejio i would like to purchase jiophone 1999 offer online or offline by converting existing other to jio network butI couldn't find it anywhere. Please help me to buy this offer. My contact number 8919111412
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pavan sandeep (@h8sandy) reported from Vishākhapatnam, Andhra Pradesh@JioCare cheap tricks by Customer support agents
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yAsh_TARAK9999 (@yaswanthyadav20) reported from Madhurawada, Andhra Pradesh@JioCare We are total unsatisfied with your network..in our region we cant getting signal..plz check it..from 2 weeks onwards
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@JioCare @Airtel_Presence Waiting for a year now. But don't see any signs of getting fiber connection any time soon, probably bcz of low demand. You are giving connections only if there are enough customers in the area, that's the only thing slowing down the service expansion.
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p.n.v.pradeep (@pradeepcool1242) reported from Duvvada, Andhra Pradesh@JioCare @reliancejio I have paid 1500 rupees on 8th Sep for the installation of jio fiber for my home. The jio executive said 'installation will be done in 3-4 hours' but still we are waiting for installation team from 4 days. The execution team response is bad. Return my money
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swapnil chakhiyar (@engrswapnil) reported from Vishākhapatnam, Andhra PradeshToday we visited there agains relay worst service. They are not agree to change please suggest. @reliancejio @JioCare @nitaambani @AnantAmbani
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Enigma 🇮🇳 🕉️⭐⭐⭐ (@7LivesManyFaces) reported from Vishākhapatnam, Andhra Pradesh@Airtel_Presence @TRAI Always Data & Call connectivity issues in Area Pin 530027, Given lot of complaints previously, but unfortunately no one responded till date. Planning to Port Out to @reliancejio @JioCare Good bye @Airtel_Presence @airtelindia
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Ganesh (@GaneshSmile2) reported from Vishākhapatnam, Andhra Pradesh@reliancejio and if I'm going for port option the Coustmr care will again cl me and assure they will resolve the issue but non had done tht I had lost total faith on @reliancejio @JioCare hope atleast now u can resolve this issue
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anirban Roy (@anirbanroy4) reported@JioCare @_MukeshAmbani @OfficialJioTV Sorry in Jorabagan Area Kolkata 700047, Maximum Jio customer facing same issue as our are Jio Service Manager convey the message. They should we are paying prepaid for the uninterrupted service. But from 17th May 2026
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Aagaz. (@Kohlisdriv3v) reportedWorst network @JioCare .
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clara lopis (@claralopis39142) reported@shobhit087 @JioCare Ran into this exact mess with a vendor, once they say connection not possible after charging, refund should be immediate. I switched to pushing every complaint into Replymer first so nothing gets missed, support games are the worst
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V Nikhil (@vajjula_nikhil) reported@JioCare @RelianceJio Official complaint lodged with the Department of Telecommunications (DoT). Registration No: DOTEL/E/2026/0032066. Tired of your local team manipulating metrics and ghosting repairs mid-job. Get a competent team to Durg with the right ODU tomorrow.
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Scorpion050692 (@scorpion050692) reported@vishnuhx @reliancejio Hi @vishnuhx were they able to resolve it? I am facing same issue
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Abinash (@AbinashIndia001) reportedFacing issues with my 5G network since morning. When I dm jiocare in X about this they told me to use 4G. Why should I do a extra recharge for 4G data while I have already recharged for a unlimited 5G plan. Very much poor customer support experience.@reliancejio @JioCare
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Darshan thacker (@DarshanThacker8) reported@JioCare @reliancejio your service of @jio_fiber at my home in Bhuj -kachchh -Gujarat is not working properly and day by day worst internet speed coming here.Even not watspp msg sent easily ..so bad pls resolve this
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King hai (@_true_srk_fan) reported@reliancejio I have complain on your employees because he didn't want to do job in jio , please help 🙏🏻
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vibhor (@IamVibhorPandey) reportedDear Jio team, every time we complain, you reply “issue is being fixed” but on ground nobody is actually taking care of it. Same problem again and again. Customers are suffering while your team keeps giving copy-paste assurances. Shame on such service quality. @JioCare
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Rexxx (@Rexxx101) reported**** @JioCare when I rotate my phone internet don't work in network still showing 5G but no internet