Reliance Jio outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Visakhapatnam, including 1 direct report.
- The most common problems reported in this area mention Wi-fi.
- The most recent signal from this area was received May 7, 9:21 AM GMT+5:30.
- Wi-fi (100%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent Reliance Jio outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Wi-fi | 23 hours ago |
Community Discussion
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Reliance Jio Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Amaranath Shetty (@ImLiarAmar) reported from Vishākhapatnam, Andhra Pradesh@DoT_India @uthiraa5 @JioCare I had the same problem. But with @VodafoneIN . They have not resolved it for more than 15days.
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Chandru (@Chandru86888575) reported from Bāpurājupālem, Andhra Pradesh@reliancejio not only run for Raising funds and selling shares even you need be serious about cust service, Network issue nd retaining customers. Pathetic network at Vizag Sujathanagar, AP. But ur team says live with it, Nodal officer absconding since May 7th as there is no reply
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Srikrishna Vanam (@SrikrishnaVanam) reported from Vishākhapatnam, Andhra Pradesh@JioCare I am Unable to recharge my jiofiber prepaid plan. I keep getting the message : "our systems are not responding , please try again later" The customer care is also extremely unreachable and not at all useful. Please help .
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Maniteja jami (@manitejajami) reported from Vishākhapatnam, Andhra Pradesh@JioCare Being top 5th Brand you are providing such a bad customer support. Which doesn't make any sense. I am facing an issue regarding my jio sim card but no solution from customer support. They are ending the call . And some are staying silence without answering. This is not good
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Goutham Polisetty (@pv_goutham) reported from Vishākhapatnam, Andhra Pradesh@JioCare This is Goutham from Visakhapatnam, We are unable to register a complaint about JioGigaFiber connection for past 5 hours, The Customer Care number would direct us only to a Automated Voice Response system where there is no option to register a new complaint. Please help.
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Enigma (@7LivesManyFaces) reported from Vishākhapatnam, Andhra Pradesh@reliancejio @JioCare Dear team, I'm facing network issues I.e call's are getting freeze within 2-3 minutes while on the call. Coming to Data speeds, it's a nightmare to download any content from Internet through Jio. Kindly don't send me Copy Paste templates as resolution.
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RESAPU NARENDRA VAMSI KRISHNA REDDY (@RNVKREDDY_) reported from Vishākhapatnam, Andhra PradeshI urge people not to use @reliancejio @JioCare as they are failed to provide signals even in prime centre of the Smart Cities of India. They are not in a position to assure by when they can rectify the issue. And no compensation is provided for lost of Money because of recharge
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@reliancejio I am a Jio fibre subscriber and have been requesting on customer care for local transfer at Visakhapatnam but poor response by Jio. My no 9925879979
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Munna (@ktprasadsingh) reported from Vishākhapatnam, Andhra Pradesh@JioCare @reliancejio will u please cancel my fiber connection which was ordered with this number 9030196287 and refund my amount.
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Ganesh (@GaneshSmile2) reported from Vishākhapatnam, Andhra Pradesh@reliancejio and if I'm going for port option the Coustmr care will again cl me and assure they will resolve the issue but non had done tht I had lost total faith on @reliancejio @JioCare hope atleast now u can resolve this issue
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@JioCare @Airtel_Presence Waiting for a year now. But don't see any signs of getting fiber connection any time soon, probably bcz of low demand. You are giving connections only if there are enough customers in the area, that's the only thing slowing down the service expansion.
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Nishant, Kindly check ur DM and please do reply. Stupid services
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Akash (@Akash19840241) reported from Vishākhapatnam, Andhra Pradesh@JioCare Visited jio store at dabagarden..as instructed over phone by Customer care executive..I shared the coupon code..but they started asking for further documents..I have given them original voter I'd also but they are hesitant in accepting.. please resolve
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swapnil chakhiyar (@engrswapnil) reported from Vishākhapatnam, Andhra PradeshToday we visited there agains relay worst service. They are not agree to change please suggest. @reliancejio @JioCare @nitaambani @AnantAmbani
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Human Being (@xcom3333) reported from Vishākhapatnam, Andhra Pradesh@reliancejio Looking for post paid connection., Kindly help!
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Kalyan Chakravarthi (@kalyan4uevea) reported from Vishākhapatnam, Andhra Pradesh@JioCare @_MukeshAmbani you jio fibre network is dead slow, customer support is so pathetic, stb box your ppl not able to configure and speed its dam slow, plz look into this aspect and get it rectified at the earliest.
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mAAnu Chris (@ManuChris10) reported from Vishākhapatnam, Andhra PradeshPlease I beg you to help me. I am unable to convert my COCP to IOIP. @JioNews @reliancejio @jiocare10 As my livelihood is depended upon my banking transactions which is not happening since months I am hereby Atleast seeking your help.
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రవీంద్ర (@RAVEENDRAGODA) reported from Vishākhapatnam, Andhra Pradesh@JioCare I’m not getting good quality signal in the present location... Attend on priority@raveendra9949227722
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Rajesh K (@thisisrajesh92) reported from Vishākhapatnam, Andhra Pradesh@Airtel_Presence is providing worse service. Porting to jio @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Akash Upadhyay Azad आकाश उपाध्याय आजाद🚩🇮🇳 (@akashupadhyay45) reported@JioCare my jio fiber internet not working from past 3 hours ... Your customer care service not working as well
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vishal patel (@vishu1047) reported@JioCare this dumb ******er kiran from number 9281126354 called and spoke rudely with my wife. And disconnected the call. Are you freaking giving me jio fiber connection or no. I have one option left to file a case in @jagograh. You ask me to dm you and nothing happens. **** jio
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Chauhan (@Manishb228) reported@JioCare Good for nothing customer care on the voice front as well as on the x. You have now plenty of customers. Third class customer support
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Kapil Singh 🇮🇳 Shakarpur (@KapilSingh_100) reportedDear Jio Customer Support Team, I am writing to express my disappointment regarding the extremely poor customer support experience I recently faced with your support team. @JioCare @reliancejio
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Pankaj Panwar (@PankajPanwarN) reported@JioCare That’s happening for past 6 days already, but still no solution I am suffering a lot after taking the new connection from Jio Its has become a headache
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Naresh Kumar Susarla (@susarla_naresh) reported@JioCare @JioCare do you think that without internet and tv you are asking to survive 4 days? What kind of service is this? Very very poor service, not expected from India's best service provider #Jio #jiocare #poorservice
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MAHIR KHAN (@KHANMAHIR) reportedIf two drops of rain fall @JioCare network stops working
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Samikshya (@Samiksshhyya) reportedAs usual jio fibre isn't working. Your customer service associate isn't responding @JioCare @reliancejio
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Vino ji (@Vinoji19) reported@reliancejio Oh, you're simply ignoring my posts @JioCare , then no problem. I need to beg for your response?. I already gathered support call records, email and your "X" responses so I will take this matter in a legal way. You are liable for compensation for wasting my time and giving more mental tensions!. Let's see.. byee
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Vikash Kumar Sahu (@vickyrgh123) reported@reliancejio @JioCare Dear Customer, We are eager to resolve JioFiber Service Request No. SR00002KXACY for Service ID connection having JioFixedVoice Number +917762358608 and have managed to get an earlier appointment on 06-May-2026 between 22:00:00 - 23:00:00.