Reliance Jio outages and service status in Visakhapatnam, Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 15, 10:07 PM GMT+5:30.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Reliance Jio
Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent Reliance Jio outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 3 days ago |
|
Visakhapatnam
|
Wi-fi | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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BeingHuman9999 (@BeingHuman0304) reported from Vishākhapatnam, Andhra Pradesh@reliancejio @JioCare Dear team, till now i didn't received any response from you regarding this Service Number : SR000013OCGW Kindly look into this and do the needful at the earliest.
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Kalyan Chakravarthi (@kalyan4uevea) reported from Vishākhapatnam, Andhra PradeshHello @JioCare @_Mukesh Ambani I am facing an speed issue since 1 week and no one responsing properly... The cust care no ppl are wantedly disconnecting the call.. Can some one escalate and get it fixed.. It's impacting my work. I am reachbale on 9849323207
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B S Sowjanya (@bssowjanya) reported from Vishākhapatnam, Andhra Pradesh@airtel broadband is worst and irritating. Lots of problems and interruptions. Looking for @reliancejio Fibre. But unfortunately it is not available in the area. Better to go for @APFiberNet, which is cheap and best among these private ones.
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Amaranath Shetty (@ImLiarAmar) reported from Vishākhapatnam, Andhra Pradesh@DoT_India @uthiraa5 @JioCare I had the same problem. But with @VodafoneIN . They have not resolved it for more than 15days.
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Don Vito Corleone (@HaswanthGanta) reported from Vishākhapatnam, Andhra Pradesh@Kirun_View @reliancejio Mee area lo network ledhu emoo
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Lakshmanan A (@lakshmanandass) reported from Vishākhapatnam, Andhra Pradesh@JioCare +917318202371 is this your verified customer care service number???. I have just received a call and informed me that he is from JIO.
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Aditya Vardhan (@AdityaV18395855) reported from Vishākhapatnam, Andhra Pradesh@JioCare @Airtel_Presence Waiting for a year now. But don't see any signs of getting fiber connection any time soon, probably bcz of low demand. You are giving connections only if there are enough customers in the area, that's the only thing slowing down the service expansion.
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Ganesh (@GaneshSmile2) reported from Vishākhapatnam, Andhra Pradesh@reliancejio and if I'm going for port option the Coustmr care will again cl me and assure they will resolve the issue but non had done tht I had lost total faith on @reliancejio @JioCare hope atleast now u can resolve this issue
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surya prakash (@suryaprakash747) reported from Vishākhapatnam, Andhra Pradesh@reliancejio For last one week no internet connective thru JIO Fibre in Pandurangapuram Visakhapatnam AP due to damage to underground cable and no Jio techie team working to resolve the issue while Airtel team is so active.Poor service by JIO. Hope they respond 9925879979
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Akash (@Akash19840241) reported from Vishākhapatnam, Andhra Pradesh@JioCare No body called even after providing my number through direct message..any customer care available??
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pavanrohitmaddirala (@pavanrohitm) reported from Vishākhapatnam, Andhra Pradesh@JioCare SR000017EECZ service request was closed and no one contacted or came for pickup... how long it will take #JioFiber
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Madhusudana Rao (@madhumech1107) reported from Vishākhapatnam, Andhra Pradesh@Impradeep____ @JioCare If having 5G also useless. Because @JioCare dont care of their customer
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kalyan (@kalyankv86) reported from Vishākhapatnam, Andhra Pradesh@Airtel_Presence, @airtelindia : Worst service with full signal but no incoming and outgoing calls. So moving to @reliancejio with MNP.
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare The worst customer service.
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Munna (@ktprasadsingh) reported from Vishākhapatnam, Andhra Pradesh@JioCare @sahilgambhir94 At first clear the pending issues with existing customers then request / offer for new customers.
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BeingHuman9999 (@BeingHuman0304) reported from Vishākhapatnam, Andhra Pradesh@TRAI @JioCare @reliancejio Dear team, it's already 20+ days till now i didn't received any response from you regarding this Service Number : SR000013OCGW Jio, no proper signals - no proper 4g speed - no proper follow up.
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Ayan Roy Chowdhury (@ayan_royc) reported from Vishākhapatnam, Andhra PradeshIf by 2pm today, the issue cannot be resolved by @Airtel_Presence @airtelindia I will have have @JioCare install their services.
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Sri K (@ThisIs_Sri) reported from Vishākhapatnam, Andhra Pradesh@JioCare when I called your customer support regarding call drops and network issue, they suggested me to use wifi calling. Then why should I continue to use your network?? Is this the correct response?? Wifi calling is also available on other networks.
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Archit Mehta (@GoodJew6) reported from Vishākhapatnam, Andhra Pradesh@JioCare No. After I insert the sim, it's your problem. Fix it.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ROHIT KUMAR VERMA (@ROHITKU24477625) reported@JioCare I received this message on 8th may and till now i have not received my refund Dear Customer, Refund has been initiated for your JioFiber Order no NO0001CIKI02 and will be auto credited to the original payment mode within 7 business days. We look forward to serving you in future.
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priyam jain (@JainPriyam667) reported@JioCare @JioCare still waiting for resolution
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𝙈𝙊𝙅𝙄𝘿 𝘼𝙇𝘼𝙈 (@mojid__alam) reported@JioCare @reliancejio What’s going on with your network lately? In some specific areas, the signal is so bad that we can’t even use 1 MB of internet properly. Calls break, and the network keeps disappearing.
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athul (@a1hu7) reportedSim is not connecting dm need help @JioCare
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Sumith 𝕏 (@Sumithoff) reported@JioCare @JioCare I only applied for a new JioFiber connection using this number This is not a refund issue. My issue is delayed installation and no response from the team. Please check the application status Location: Kallupalam near Marthandam, Kanyakumari - 629158 Mobile: 9360814946
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Jishant Patel (◔‿◔) (@jkpatel777) reported@JioCare Day 33 of waiting for #jioairfiber since payment. Still no confirmed last date or deadline. No courage to give final date in commitment. So irresponsible organisation. I am tired now @TRAI @jagograhakjago please help
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Harshit Jaiswal (@FollowHarshit) reportedUpdate: No solution was provided! #JioAirFiber @JioCare
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Curious Voyager (@j4ntddf76x) reported@JioCare Check on your system how many days have gone now! This is your customer experience? Cancel all my requests! Never again going with jio! Pathetic experience
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Jishant Patel (◔‿◔) (@jkpatel777) reported@JioCare @sumankargupta I have tried IVR support, complaints, and repeated follow-ups on Twitter/X, but every response only mentions a “future installation date” which never arrives. This has already taken a lot of my time and energy. Requesting your help in getting this resolved 🙏. 3/3
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Raj (@rajprakash111) reported@JioCare @RelianceJio @ConsumerAffairs Paid ₹349 on 26 Apr but Jio SIM (ORN: NO00015DOBKT) not delivered yet. Even after high-level escalation, no response. I want to cancel this order. Please refund my money immediately. #JioRefund #ConsumerRights