Reliance Jio outages and service status in Visakhapatnam, Andhra Pradesh
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Visakhapatnam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received May 15, 10:07 PM GMT+5:30.
- Internet (50%)
- Wi-fi (50%)
The latest reports from users having issues in Visakhapatnam come from postal codes 530002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Visakhapatnam, Andhra Pradesh
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Visakhapatnam, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Visakhapatnam, Andhra Pradesh
The most recent Reliance Jio outage reports came from the following cities: Visakhapatnam.
| City | Problem Type | Report Time |
|---|---|---|
 Visakhapatnam
|
Internet | 3 days ago |
|
Visakhapatnam
|
Wi-fi | 12 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Visakhapatnam, Andhra Pradesh
Latest outage, problems and issue reports in Visakhapatnam and nearby locations:
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Rajesh K (@thisisrajesh92) reported from Vishākhapatnam, Andhra Pradesh@Airtel_Presence is providing worse service. Porting to jio @JioCare
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Ganesh (@GaneshSmile2) reported from Vishākhapatnam, Andhra Pradesh@reliancejio and if I'm going for port option the Coustmr care will again cl me and assure they will resolve the issue but non had done tht I had lost total faith on @reliancejio @JioCare hope atleast now u can resolve this issue
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JSP52902933 (@mkrtime) reported from Vishākhapatnam, Andhra Pradesh@giga_jio @reliancejio @reliancegroup #jiofibre might be good at expansion and execution but also service to the customer is a major part. After repeated complaints, since 1month neither speed of internet nor change of setup box is not resolved till date. #Quitjio #Banjio
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Enigma (@7LivesManyFaces) reported from Vishākhapatnam, Andhra Pradesh@reliancejio @JioCare Dear team, I'm facing network issues I.e call's are getting freeze within 2-3 minutes while on the call. Coming to Data speeds, it's a nightmare to download any content from Internet through Jio. Kindly don't send me Copy Paste templates as resolution.
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Maniteja jami (@manitejajami) reported from Vishākhapatnam, Andhra Pradesh@JioCare Being top 5th Brand you are providing such a bad customer support. Which doesn't make any sense. I am facing an issue regarding my jio sim card but no solution from customer support. They are ending the call . And some are staying silence without answering. This is not good
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Haribabu Bonthi (@Haribabu_Engr) reported from Vishākhapatnam, Andhra Pradesh@JioCare Thanks for your prompt response sir, because of Airtel poor signal I’m using Jio Fibre since 2020 and I’m very much happy with that. Let me give a last chance to @airtelindia to respond if not I’ll start porting myself, my family members & entire area to JIO
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Srikrishna Vanam (@SrikrishnaVanam) reported from Vishākhapatnam, Andhra Pradesh@JioCare I am Unable to recharge my jiofiber prepaid plan. I keep getting the message : "our systems are not responding , please try again later" The customer care is also extremely unreachable and not at all useful. Please help .
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Sri K (@ThisIs_Sri) reported from Vishākhapatnam, Andhra Pradesh@JioCare I already spoke with your executive and he said the network coverage cannot be rectified in my area in coming 6 months...so moving to another network.
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Khursid Alam (@Khursid63212133) reported from Vishākhapatnam, Andhra Pradesh@JioCare here in Gajuwaka Visakhapatnam Jio signal is very very poor. Please rectify it in 2 days otherwise I will replace all my sims to Airtel.
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Madhusudana Rao (@madhumech1107) reported from Vishākhapatnam, Andhra Pradesh@JioCare @iRobinPro Useless and careless customer complaints
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Don Vito Corleone (@HaswanthGanta) reported from Vishākhapatnam, Andhra Pradesh@Kirun_View @reliancejio Mee area lo network ledhu emoo
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Abhay Verma (@abhi_abhay_) reported from Vishākhapatnam, Andhra PradeshMy jio fibre problem not solve yet i raise a issue on 17 December 2022 but they didn't solve it @JioCare @reliancejio @JioFiberVoice
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praveen (@ssmbchennaifans) reported from Vishākhapatnam, Andhra PradeshJiofiber @JioCare @JioFiberVoice @JioChat the worst network I'm facing and try to complain from last two days.. nobody picking my call from customer care.. call me 9618500119 asap to resolve my issue
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kumar (@venkatarkumar) reported from Vishākhapatnam, Andhra Pradesh@JioCare Hi today also worst network what's happing man
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Sarju Nasit (@sarju_nasit) reported from Vishākhapatnam, Andhra Pradesh@JioCare Nishant, Kindly check ur DM and please do reply. Stupid services
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Ramme (@mvs_ramesh) reported from Vishākhapatnam, Andhra Pradesh@reliancejio I was looking for a broadband conn basically migrating from Airtel. Booked a req as well ., But since then I am following with service guys and no update so far. With wait another day and and go back to my Airtel connection
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Narasimha (@narasimhak9339) reported from Vishākhapatnam, Andhra PradeshThis is ridiculous from the @JioCare . This is not been the first time I was facing this issue. The network is horrible, there is no net signals here in the city of #visakhapatnam also. Whenever I spoke with the CC, they told that there is a lot of users in your area since 2019.
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Sri K (@ThisIs_Sri) reported from Vishākhapatnam, Andhra Pradesh@JioCare when I called your customer support regarding call drops and network issue, they suggested me to use wifi calling. Then why should I continue to use your network?? Is this the correct response?? Wifi calling is also available on other networks.
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John Michael (@michaeltwts) reported from Vishākhapatnam, Andhra PradeshHey @JioCare how to port to your network with the same number?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep (@sdeep80) reported@JioCare Visit of technician was reschedule today but no one visit till now you all are such a irresponsible and trust worthy. So please take away garbage from my house. I will look for another alternative
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🇮🇳 Deepak Kumar Bishwakarma (@Deepak_4K) reported@JioCare Please check the network status @JioCare
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Maulik (@Mulikkk) reported@reliancejio @JioCare @JM_Scindia While rasing service requests I got slot for morning 10.00 am to 11.00 am. Now they automatically modify the time slot. Dear Customer, Service request no SR0000366FET has been raised in your account.
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athul (@a1hu7) reportedSim is not connecting dm need help @JioCare
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Sandeep (@sdeep80) reported@JioCare @reliancejio @RIL_Updates Visit of technician was reschedule today but no one visit till now you all are such a irresponsible and not trust worthy. So please take away garbage from my house. I will look for another alternative Your service reminds me of Reliance DTH
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Rohan Kumar Panda (@panda_rohan001) reportedVery disappointed with the Jio porting process. I converted my Airtel eSIM to a Jio physical SIM through home delivery. It has already been more than 72 hours, but the SIM is still showing “No Service.” The SIM is detected by the iPhone, but activation is still pending. @JioCare
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arun kumar (@arunkumarsah110) reported@JioCare @reliancejio Order: CO0001S9VRDJ Customer: Rita Sah Mob: 7005669667 / Alt: 8787419720 Since 13 May 2026, I have repeatedly contacted customer care, but the completion date keeps getting extended. Continuous delays, repeated assurances and no resolution have caused
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Ikrar (@mr_ikrar_) reported@JioCare I am paying for services but not getting them. Who will compensate for this loss? My time is wasted, and my days are ruined. Will you refund my recharge amount, or extend my validity for the days I didn't get proper service.
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Alhaj Basha Shaik (@alhajbasha) reported@JioCare @JioCare As expected, there is still no update, no technician visit, and no resolution. The ticket continues to get rescheduled while the connection remains down. This repeated pattern in Udayagiri is seriously impacting work and reflects very poor service accountability.
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Aviral Aggarwal (@aggarwal_aviral) reported@JioCare @JioCare @reliancejio you see for yourself Navin, what I expect from field Technician. I am not even getting callback from social media customer care expert. It's seems like there are lot of complaints going on and noone really cares.