Reliance Jio outages and service status in Vasai, Maharashtra
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Vasai, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Vasai, Maharashtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vasai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Vasai, Maharashtra
The most recent Reliance Jio outage reports came from the following cities: Virār, and Thāne.
Community Discussion
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Reliance Jio Issues Reports Near Vasai, Maharashtra
Latest outage, problems and issue reports in Vasai and nearby locations:
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Srabana Lahiri (@srabanalahiri) reported from Thāne, Maharashtra@JioCare Please refer to @priyankasehgal7 's problem and attend to it.
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Amis rai (@AmisRai) reported from Thāne, Maharashtra@jukavo @JioCare Correct that's why I am not giving any complaint but telecom company hike recharge amount atleast increase network facility
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🔆NIKHIL DUDHE🔆 (@nikhilvdudhe) reported from Thāne, Maharashtra@JioCare Its really frustrating to know that none of the representative understand the issue i am facing..
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Urmish Basu (@urmish_ub) reported from Thāne, Maharashtra@JioCare Still no delivery of SIM. Such pathetic service.
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Siddhesh Warang (@SiddheshWarang2) reported from Thāne, MaharashtraHello Jio team, I am a prepaid paid customer of jio with mobile number 7977905120. I lived in highland haven balkum pada no 3 Thane West area where cellular & data both network are very poor. Kindly take note of this inconvenience to us. @reliancejio @RelianceJioCare
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Avinash Mayekar (@sam30699) reported from Thāne, Maharashtra@JioCare Once the issue is resolved the post would be deleted
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Ranjan Ghosh (@ghoshranjan7) reported from Thāne, Maharashtra@reliancejio I wanted to portto jio postpaid but everytime I raise request someone from pre-paid team calls and say he will share details with proper team, last 3 days no one called back no help pathetic service
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EXPLORE THANE™ (@explorethane) reported from Thāne, MaharashtraIs there some problem with @reliancejio network in Thane area? Am unable to get network 🥺🫤
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Chetan Shiriya (@chetan123456) reported from Thāne, Maharashtra@JioCare Very worst customer care not able to solve my Jio donggle issue
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Mehul Bhatt (@iMehul7) reported from Thāne, Maharashtra@JioCare Bull **** am asking here to get the installation done for the thing which I already have at my place and you people are offering me plans am not sure if it's some dumy computer replying or a illiterate human
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Aayush Matkar (@AayushMatkar04) reported from Thāne, MaharashtraNEVER BUY JIO FIBER OR ANY JIO PRODUCTS ABSOLUTELY WORST CONNECTION UNPREDICTABLE PING HICCUPS . WASTE OF MONEY .MTNL IS MORE RELIABLE THAN JIO FIBRE . TO ANYONE I RECCOMENDED JIO FIBER I'M SORRY BUT IT'S THE WORST @JioCare
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Sandeep Jha (@jhas73406) reported from Thāne, Maharashtra@JioCare @reliancejio Hi team, I want to move with Jio with postped connection. Support for this 7415861269 I m unable to connect with your team.
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SaGaR HiRe (@hiresagar93) reported from Dongri, Maharashtra@JioCare there is network is low pl solve issue ASAP...
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Imran Mirza (@imran_mirza) reported from Thāne, Maharashtra@reliancejio @JioCare Not able to make or receive calls. Hundreds of users facing similar issue.
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Angad Gajra (@AngadGajra) reported from Thāne, MaharashtraSay no to @reliancejio worst internet. Getting 1 mbps speed while the pack is of 100 mbps.
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Chetan Shiriya (@chetan123456) reported from Thāne, Maharashtra@VodafoneIN Very worst Data not at all....tried clear cache everything nothing works...time to switch to @reliancejio
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Bharat Mahesh Bafna (@bharatbafna) reported from Thāne, Maharashtra@reliancejio it is very regrating that JIO is not looking after Service demanded by user's, Myself is calling for Jio Fiber New connection but there is no response from Your executives even not taking seriously. Myself is calling from March onwards not picking up My Phone Calls
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Karan Chitnis (@karan_chitnis) reported from Thāne, Maharashtra@JioCare what does a man have to do to call your customer care number and get a person on the line instead of going through 100000 nonsensical & unrelated ivr options?
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Alok dwivedi (@captalok) reported from Thāne, Maharashtra@JioCare i need help my connection has not been installed properly, triyng to connect but unable to can someone advise what to do next ..
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Chetan Shiriya (@chetan123456) reported from Thāne, Maharashtra@JioCare There is no proper data network while using my Jio Dongle. Always it lags while Playing an video . Very poor network at prime location in Thane.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
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Avadhesh Tripathi (@pinkuthethinker) reported@Anshuma40208584 @JioCare @airtelindia Bhai, The situation is exactly the same here. Very poor Jio signal and pathetic internet connectivity in Lucknow, the capital city of UP. I also raised a complaint last week, but unfortunately, it was all in vain. If this continues, customers will have no reason to stay with Jio.
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RESIGN (@GENZz2026) reported@TRAI I’m not getting Jio signal in middle of the city When I questioned the @JioCare they said to on the WiFi calling Now I have to buy a internet router first then sim Make @BSNLCorporate better you fools and looters!!!
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rie (@riieverse) reportedi can see 3 bands of 5g network but my net js isn’t working **** you @reliancejio @JioCare
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Tejaswin (@Tejaswinjain) reported@reliancejio @JioCare @jio_fiber i am frustrated, internet not working, app says troubleshoot (restart) then casy to contact number, when i call number, IVR says download JIo app. Frustrated with this, need one human to assign me a engineer. its simple
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Ethan (@Ethantmercer) reportedNever use Jio no proper customer support no proper way to contact seriously the worst service People never trust Jio 4 times in 4 months they are just playing around with their service @JioCare @reliancejio @jio
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ANIL (@ANIL_BRAROO) reported🚨 @reliancejio — Is this how you treat customers? A cancellation request was raised and an SR was duly acknowledged by Jio. Yet, the customer is now being told that the connection will only be cancelled if they answer an “Escalation Team” call—otherwise, billing continues! This is unacceptable. No forced service, no forced billing. Please disconnect the connection immediately and confirm closure. #Jio #CustomerRights
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@reliancejio @JioCare wifi is working from 4-5 days,worse and pathetic service. My biggest mistake to choose you. IVR just says facing internet issues in your area be patient. @TRAI worse govn agency of the world, Do not have moral responsibility about customer issues
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#KiranKumar🕉🇮🇳🚩 (@iamkumarmk) reported@JioCare Just giving Assurances will not help as our work is suffering.
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Pr (@PrAPY047) reported@JioCare @RIL_Updates Jio service is disgusting and disturbing... even jio 4G to achhe se provide krwa nhi pa raha chla hai 5g coverage dene....