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Reliance Jio

Reliance Jio outages and service status in Vasai, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Vasai, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vasai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vasai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Reliance Jio

Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vasai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Virār, and Thāne.

CityProblem TypeReport Time
Virār Internet 26 days ago

Community Discussion

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Reliance Jio Issues Reports Near Vasai, Maharashtra

Latest outage, problems and issue reports in Vasai and nearby locations:

  • Sandy_pai9090
    Sandeep (@Sandy_pai9090) reported from Thāne, Maharashtra

    @ViCustomerCare ur service is really pathetic. Voice breaks and call drops are common. Time to shift to @reliancejio

  • zalimsalam
    Farooqui (@zalimsalam) reported from Thāne, Maharashtra

    @reliancegroup @JioCare @reliancejio thers no jio network in complete thane.... Ur social media team is asleep just like your network engineers...

  • marutiwala
    Kuldeep Sharma (@marutiwala) reported from Thāne, Maharashtra

    @JioCare That's why I ask for door step delivery I don't want to visit your Store Just send the same person to fix this Understand your responsibility #jiodontcare

  • Mandeepmahabal1
    Mandeep mahabale (@Mandeepmahabal1) reported from Thāne, Maharashtra

    @JioCare @reliancejio Hey I am Unable to make call.... & unable to receive call.. Please fix this issue @JioCare Location: Thane, Maharashtra

  • thisispankajy
    Pankaj Yadav (@thisispankajy) reported from Thāne, Maharashtra

    Dear @reliancejio team, We are heading towards the 5G spectrum, but even the 4G doesn't work properly. I'm unable to access the Internet and Call in the Mumbai local train. Would be really helpful if you fix it.

  • Rajuchandwani
    Raju Chandwani (@Rajuchandwani) reported from Thāne, Maharashtra

    @JioCare My issue is still not resolved, as I have mentioned I had paid security deposit of ₹ 2500/-, for connection & your executive Mr Abdul knows I had taken to show it to members of the complex. I returned all devices in orig box. Still ₹750/- is balanced to be received.

  • NewsroomMumbai
    Satish Nandgaonkar (@NewsroomMumbai) reported from Thāne, Maharashtra

    @JioCare There doesn't seem to be any customer care number for customers to reach out. The 198 IVRS has no option to select JioFi queries. The 1800-889-999 number asks the customer to call 1800-886-9999 and when you call that number, it says this service is not operational.

  • surajpandeyad
    suraj pandey (@surajpandeyad) reported from Thāne, Maharashtra

    @JioCare Already mentioned that .. speed issue

  • Anwekar
    Tanmay (@Anwekar) reported from Thāne, Maharashtra

    @JioCare I have provided you my registered phone number and jio account number, can I expect a quick resolution ?

  • imran_mirza
    Imran Mirza (@imran_mirza) reported from Thāne, Maharashtra

    @reliancejio @JioCare Not able to make or receive calls. Hundreds of users facing similar issue.

  • nakulnakhare
    Nakul Nakhare (@nakulnakhare) reported from Thāne, Maharashtra

    @Airtel_Presence @airtelindia you guys are a disgrace of a service provider. Your open network shows a Airtel receiver tower a block away from my place and yet the network disconnects every ******* 5 mins. Learn from @reliancejio . They’re at least consistently pathetic.

  • mayurgurav
    Mayur Gurav (@mayurgurav) reported from Thāne, Maharashtra

    @JioCare what a pathetic support we are getting my ticket is keep on postpone SR0000195FT4. I am working from home and past couple days internet is down. Need urgent support #jiofibre #jionetwork

  • manojaiyer
    manoj aiyer (@manojaiyer) reported from Thāne, Maharashtra

    @JioCare @reliancejio service of JIO provides is pathetic.Had made a compliant on 6th and till date there has been no response inspite of holding gold subscription. Product & Service differentiation is not in their paradigm.

  • manntodi
    Manish Todi (@manntodi) reported from Thāne, Maharashtra

    @JioCare We use jio that's u harassing us...?????so I don't want this jio who don't have value of customer time.....who want money before three days of due date..who are beggers who demand money in every morning.....if u want this keep it in option why u do its mandatory

  • iamsarinpatel
    Sarin Patel (@iamsarinpatel) reported from Thāne, Maharashtra

    @reliancejio dear jio poor network connection from past 2-3 days at 400604

  • AmitSin16062034
    Amit Singh (@AmitSin16062034) reported from Thāne, Maharashtra

    @JioCare My other Jio prepaid no is giving me big time issues. 9360991498 gives ridiculous internet connectivity, Please get this sorted.

  • talks_dude
    Dude talks (@talks_dude) reported from Thāne, Maharashtra

    @JioCare we always say be 100% Swadeshi but we do not get value for money. I've recently come to your network career with lots of exception but from first month I have network coverage problem, before I make up my mind do something if you believe in customer service experience.

  • Anwekar
    Tanmay (@Anwekar) reported from Thāne, Maharashtra

    @reliancejio @exploreIMC - Poor Internet Services. - 4G Network becoming weak day by day. - Very Poor Customer query Resolution. #poorcustomerservice @ShieldVoC

  • muzammilsayani
    Muzammil Sayani (@muzammilsayani) reported from Thāne, Maharashtra

    @JioCare @reliancejio unable to change my esim to my new phone. Visited the Jio store spoke to the online tech support both teams are unable to solve the issue . It’s surprising how the processes are taken so lightly

  • PrathameshGav12
    Prathamesh Gavande (@PrathameshGav12) reported from Thāne, Maharashtra

    Is Jio Network down? Not able to make calls @RelianceJioCare @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • i_m_tarun
    शक्ति (@i_m_tarun) reported

    Jio fiber customer care service is pathetic. For 3 days my fiber connection has not been working. My whole work is getting affected because of this. @JioCare @reliancejio

  • 19bicky
    A.P.S.OJHA (@19bicky) reported

    @reliancejio @AmbaniKaVansaj sec 144 noida worst connectivity even multiple mnc are situated and around 15k working professional as well ppls lvng and all are porting to airtel. What work ur network research team doing. Dont loose market here

  • bharathsde
    Bharath Reddy (@bharathsde) reported

    @JioCare @JioCare @reliancejio I am fed up with repeated false promises and vague “future date” messages. It has been 25+ days since payment for my Jio AirFiber order (Order ID: NO0001D08Q5C), and no installation or technician visit has occurred. I no longer want the service. I demand a full refund immediately. If the refund is not processed promptly, I will proceed with legal action through consumer court and claim all expenses, including additional compensation for harassment and delay. Complaint already filed with NCH (ID: 9228818).

  • techytapas
    Tapas Kumar Nayak (@techytapas) reported

    @JioCare Hi,Sure. Now iam hearing a new work which is soon.Then when that Soon date will come.Can you please let me know the expected soon date??????? And tell me what is the problem and why it's taking this much time??? @TRAI @JioCare #jioscam

  • shubham73721072
    Current affairs and latest updates (@shubham73721072) reported

    @JioCare I am living in Laxmi vihar Gate no. 04 near anugrah residency Gondwara raipur 492009 There are very poor network of jio and zero network in inside house and there is no any connection of jio fiber and air fiber please look into this and short out problem 7388044411

  • SohailIzhaan
    sohail (@SohailIzhaan) reported

    Wow @JioCare , @reliancejio even after escalating publicly here, still no proper response, no technician visit, and not even a single callback from your team. This is the service quality you provide to customers? Very disappointing.

  • gaurang_ganatra
    Gaurang Ganatra (@gaurang_ganatra) reported

    @JioCare @reliancejio Complaint raised on 13 May, repeatedly rescheduled, internet still down, office work impacted. SR000035SG9Z

  • sunny_naval
    Sunny Naval (@sunny_naval) reported

    3rd grade service from @JioCare ,cant send a person to repair from last 3 days. MyJio app is completely useless and so is their customer care number people working there. Cant fix the internet since 3 days now.

  • cupnoodlesguy
    Mohd Danish (@cupnoodlesguy) reported

    This is new @reliancejio @JioCare Getting your customer service call for last 2 days since i started the porting procedure. Once I explain them the situation they ask to put my call on hold for a moment and then drop it. @TRAI

  • hanshu_143
    Hanu Thellapandla (@hanshu_143) reported

    @JioCare @JioCare I received a call from your engineer regarding JioFiber installation, but he didn’t speak anything on the call and disconnected it immediately. After that, I received a message saying my request was cancelled without any proper communication or resolution.