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Reliance Jio

Reliance Jio Outage Report in Vasai, Thane, Maharashtra

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Vasai, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vasai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Reliance Jio

Reliance Jio is having issues since 03:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 60% Internet (60%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Vasai, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Thāne, and Virār.

CityProblem TypeReport Time
Thāne Internet 2 months ago
Virār Phone 2 months ago
Virār Phone 2 months ago
Mira Road E-mail 3 months ago
Thāne Internet 4 months ago
Thāne Phone 6 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vasai, Maharashtra

Latest outage, problems and issue reports in Vasai and nearby locations:

  • manntodi
    Manish Todi (@manntodi) reported from Thāne, Maharashtra

    @JioCare One msg is sufficient for reminder...but in 1 hour 3 3 msg ...it's worst......and we will recharge when we need.. why u r sending mwg again n again .....

  • shreyasNCP
    Shreyas Ajgaonkar (@shreyasNCP) reported from Thāne, Maharashtra

    No Network from last 1 & half hr @JioCare Location - Kalwa, Thane City.

  • slkumars
    Kannan (@slkumars) reported from Thāne, Maharashtra

    @reliancejio am unfortunate to taje your connection and to realise that i cant watch channels like @TimesNow. Is it right? How can you have a important channel like timesnow is not on your platform or is there a way to watch it without switching to mt old provider? Pls help.

  • amodgore
    Amod Gore (@amodgore) reported from Thāne, Maharashtra

    @JioCare Team just last week I have started with you 30 day free trial for Jio Fiber. But it’s ridiculously slow. The speed keeps dropping. Can you please have look into it. I mean if this is the service in 30 day free trial less said the better.

  • gauravpatil754
    Gaurav patil (@gauravpatil754) reported from Thāne, Maharashtra

    @JioCare i lost my network connection, how to troubleshoot?

  • Sandy_pai9090
    Sandeep (@Sandy_pai9090) reported from Thāne, Maharashtra

    @ViCustomerCare ur service is really pathetic. Voice breaks and call drops are common. Time to shift to @reliancejio

  • SaurabhKhira
    saurabh khira (@SaurabhKhira) reported from Thāne, Maharashtra

    @JioCare no all jio number has same problem at my home

  • kushal19_shah
    Kushal Shah (@kushal19_shah) reported from Thāne, Maharashtra

    I have raised a request SR000013TEP7 on 26th Jan at around 5:30 PM for not being able to make outgoing calls and access mobile data but it's been around 48 hrs still there is no resolution to it. Haven't expected such a pathetic service for @reliancejio @JioCare

  • muzammilsayani
    Muzammil Sayani (@muzammilsayani) reported from Thāne, Maharashtra

    @JioCare @reliancejio unable to change my esim to my new phone. Visited the Jio store spoke to the online tech support both teams are unable to solve the issue . It’s surprising how the processes are taken so lightly

  • jhas73406
    Sandeep Jha (@jhas73406) reported from Thāne, Maharashtra

    @JioCare @reliancejio Hi team, I want to move with Jio with postped connection. Support for this 7415861269 I m unable to connect with your team.

  • SaurabhKhira
    saurabh khira (@SaurabhKhira) reported from Thāne, Maharashtra

    @JioCare none of network is active nither jio nor vodafone and airtel

  • slkumars
    Kannan (@slkumars) reported from Thāne, Maharashtra

    @reliancejio am an unfortunate customer to take your internet and set up box. Internet is not working.

  • Rajuchandwani
    Raju Chandwani (@Rajuchandwani) reported from Thāne, Maharashtra

    @JioCare My issue is still not resolved, as I have mentioned I had paid security deposit of ₹ 2500/-, for connection & your executive Mr Abdul knows I had taken to show it to members of the complex. I returned all devices in orig box. Still ₹750/- is balanced to be received.

  • tusharsy
    TUSHAR (@tusharsy) reported from Thāne, Maharashtra

    I am not intrested in jio fiber connection not happy with the service may i know what is the process to cancel my free subscription and take that setup box and wifi box not used even a single day the agent who did the sub also dont know the process @JioCare @reliancejio @JioChat

  • RAHULAWARI
    RAHUL AWARI (@RAHULAWARI) reported from Thāne, Maharashtra

    @JioCare do you provide any welcome offer for airtel customer port in to Jio. Pls let me know. I have my porting code ready. As don't want to loose my 75 days recharge value pending with airtel number.

  • SiddheshWarang2
    Siddhesh Warang (@SiddheshWarang2) reported from Thāne, Maharashtra

    Hello Jio team, I am a prepaid paid customer of jio with mobile number 7977905120. I lived in highland haven balkum pada no 3 Thane West area where cellular & data both network are very poor. Kindly take note of this inconvenience to us. @reliancejio @RelianceJioCare

  • kushal19_shah
    Kushal Shah (@kushal19_shah) reported from Thāne, Maharashtra

    @JioCare @reliancejio Still haven’t got resolution on it. Its been almost 67 hrs with no resolution. It’s been pathetic service for Jio.

  • Aditya_2501
    Aditya Saini (@Aditya_2501) reported from Thāne, Maharashtra

    @JioCare Network is not coming not a singal stick

  • 6b05468499654d8
    Indian 🇮🇳 (@6b05468499654d8) reported from Mālād, Maharashtra

    @JioCare @reliancejio Since today morning jio network is unavailable in our Area still facing same issue . I have confirm from Friends, family all the people are facing same issue suddenly Please look into Location - Abhilakh Nagar irani wadi Kandivali West

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Chiranjeet8893
    Chiranjeet Trivedi (@Chiranjeet8893) reported

    @Airtel_Presence @airtelindia you making fool us.. charging huge amount and not receiving your customer care executive response as good. I applied for port last month after paying my bill amount and today also got huge amount of bill.. it's a 4time of my bill amount.. @JioCare

  • imrjn007
    𝕽𝖆𝖏𝖆𝖓 𝕾𝖎𝖓𝖌𝖍™ (@imrjn007) reported

    Hey Team Reliance Jio there is no network in Rongara, South Garo Hills, Meghalaya, Pin Code- 794114 23,000 Indians are unable to use your service @reliancejio @JioCare #reliancejio #NoNetworks

  • iamharshdani
    Harsh Dani (@iamharshdani) reported

    @JioCare I've never experienced a combination of such bad services and support (chat and call) together. I've filed complaints for internet on: 12th, 14th, 15th, 16th, and 24th of this month alone. There are some days in which I didn't even filed the complaint 😩🙏🏻

  • Shubham03965956
    Shubham Mishra (@Shubham03965956) reported

    @JioCare i am desperate to have your wifi connection !! Please help kro !!

  • RaviprasadR
    RaviprasadRao (@RaviprasadR) reported

    @JioCare Here iam not getting proper signal quality from last 6months den why should I recharge again. Why don't u people send to ur team to rectify the signal quality. Team @DoT_India note I am not getting resolution frm last6months.

  • Chiranjeet8893
    Chiranjeet Trivedi (@Chiranjeet8893) reported

    @AIRTEL_KE @airtelindia you making fool us.. charging huge amount and not receiving your customer care executive response as good. I applied for port last month after paying my bill amount and today also got huge amount of bill.. it's a 4time of my bill amount. @JioCare

  • Chiranjeet8893
    Chiranjeet Trivedi (@Chiranjeet8893) reported

    @AirtelNigeria @airtelindia you making fool us.. charging huge amount and not receiving your customer care executive response as good. I applied for port last month after paying my bill amount and today also got huge amount of bill.. it's a 4time of my bill amount. @JioCare

  • Swapnilvk1
    Swapnil K (@Swapnilvk1) reported

    Data services are not working on both @reliancejio and #vodafoneindia . Can't download mails. Can't use hotspot

  • ShivPatil79
    Shivprasad Patil (@ShivPatil79) reported

    @JioCare Don’t worry as usual jio team because I decided to port out from jio to other network. Just waiting to end my current active plan as soon as plan end I will port out from ur worst jio network 👎🏻

  • Mavanalla
    Johnnie Sinclair (@Mavanalla) reported

    @JioCare I've been waiting 2 months for Jio to do something to help. Does JioCare even care?