Reliance Jio Outage Report in Vasai, Thane, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Vasai, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vasai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at Reliance Jio
Reliance Jio is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Vasai, Thane, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Thāne, Virār and Mira Road.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Vasai, State of Mahārāshtra
Latest outage, problems and issue reports in Vasai and nearby locations:
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jay solanki
(@Jay__SM) reported
from
Thāne, State of Mahārāshtra
@tanmay_bhawsar @airtelindia @JioCare So what , who told you to take airtel service😭😭😄😄
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare if you are promising 100mbps in bronze plan how can you give 40mbps ? Please replace the old router. Going to gold plan is not a solution. Please help.
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𝒾ρяαѕн
(@prashant_shedge) reported
from
Thāne, State of Mahārāshtra
I have already recharged my account on 15th July 2020 and getting expire on 14th Aug 2020 but even after I’m getting sms to recharge the account. Can you kindly check & stop this? This is irritating!!! since today morning, no service on my number Kindly resolve @JioChat @JioCare
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare you have still not solved my problem I sent you all the details on dm. How can you give just 20-40mbps speed and 100gb data when your plan shows 100mb speed and 250gb data ?
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Anupam Mukherjee
(@ApmDeepa) reported
from
Thāne, State of Mahārāshtra
@JioCare hopeless service! Horrible customer escalation management # looting public money ! Complain registered on 4th June but no response till@now#Your service request number is SR0000119NGB. You will receive an update by 04/06/2020 13:18. To check the status of your service
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Chetan Shiriya
(@chetan123456) reported
from
Thāne, State of Mahārāshtra
@JioCare Very worst customer care not able to solve my Jio donggle issue
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Anupam Mukherjee
(@ApmDeepa) reported
from
Thāne, State of Mahārāshtra
@JioCare horrible customer experience! No response from support team ! Complain registered on 4th kune still zero reponce from technical team MOn Sun, Jun 7, 2020 at 11:25 AM JioFiberCare <jiofibercare@jio. SR0000119NGB, They just send automated mail to keep you busy
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Shah waseem
(@Waseemshah56) reported
from
Thāne, State of Mahārāshtra
@reliancejio plz contact me on 24 June as I need to switch out form @airtelindia there network is very poor. I have raised multiple complaints but no revert form @airtelindia .
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jiten
(@JJ9892) reported
from
Thāne, State of Mahārāshtra
@Vodaphone4 @reliancejio @Airtel_Presence @airtelindia Can some pls suggest me how to port out services from Airtel, Worst customer services...still did not receive genuine reason,pls reach me 9892329885
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Suraj Prabhakaran
(@Bonfire1976) reported
from
Thāne, State of Mahārāshtra
@JioCare #jiocare : Hi Jio Team...no response from SSN logistics Bhiwandi to deliver the Jiofi router nor any update from the JIO team. Proper customer care not available to connect to. Pl update! @JioCare #RelianceJio #JioMart #jiodigital #Jio #MukeshAmbani #ssnlogistics #akashambani
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C3aL
(@Elusive_Mind) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio I already have a prepaid connection from Jio. But do you'll even port nos of other service providers coz then I have a @VodafoneIN number to port but it's a postpaid connection and I would need even international roaming service activated at certain time of the year.
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BG
(@bgofficialYT) reported
from
Thāne, State of Mahārāshtra
@yashdara07 @JioCare Seems it be a major outage. your gateway box is showing green light too?
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio my problem of jiofibre not solved after 1-2 months. In bronze plan I m getting 20mbps instead of 100mbps speed and data of 100gb instead of 250gb you are promising. Please help. All details sent in DM many days back.
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare Are >2 months not sufficient? Hv been seeing same response , every time I pick up the issue! This is the 5 or 6th such response ! Is there some timeline to solve the LATENCY /Speed issue ???? #RelianceJio @rsprasad
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Amit Singh
(@AmitSin16062034) reported
from
Thāne, State of Mahārāshtra
@reliancejio Your network is pathetic, tried making mobile bill payment on your Jio useless app, however was rewarded with an error. The good network which was your forte once upon a time has taken a back seat, as u guys are busy making deals to monetise your asset. Network sucks
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Anupam Mukherjee
(@ApmDeepa) reported
from
Thāne, State of Mahārāshtra
@JioCare horrible customer Servises by Joi ,fooling public money , they are charging 900 pm and no one is there to respond, my routter is not working since4th june any customer servise is just making excuse On Sun, Jun 7, 2020 at 11:25 AM JioFiberCare SR0000119NGB
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare No response! #RelianceJio pathetic service and no customer orientation despite assurances !
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare Its > 2Mo old issue, u wer 2 send a technician. Let me know what has been done so far to improve latency and low speed. Does it take #RelianceJio so much time to resolve a small issue? Alternately waive off charges for period u hv not and can’t resolve the issue! Fair deal ??
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Satiram yadav
(@SatiramY) reported
from
Thāne, State of Mahārāshtra
@niteshsinghnrs1 @TRAI @rsprasad @Airtel_Presence @JioCare @reliancejio True. Even I complained before 10 days to @Idea @idea_cares as usual they copy paste the msg but till now today they unable to solve issue. @PMOIndia should take necessary action.
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Dhaval Dharod
(@dhaoool) reported
from
Thāne, State of Mahārāshtra
@ekbottlebeer @VodafoneIN @reliancejio Using jio prepaid as secondary connection. All unlimited plans have FUP limit on calls to Non-Jio users. Thrice had to recharge before plan expired since limit was exhausted. Ek ka network nahi hota, dusra call karne nahi deta.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Guru Subbu (குரு சுப்பு)
(@filmedbyguru) reported
No one is getting refund from @JioCare @reliancejio whoever paid the deposit or failed transaction no one is getting it back after multiple complaints and phone calls to the customer care. This is the biggest scam that will come out. I have lost ₹1000 from my side as well.
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Sarwan Kumar Tanwar
(@i_tfikolkata) reported
@reliancejio 301139302769 is my Jio fibre connection number and i am not getting refund process done even after complain so many times. I got only message that engineer will come today but never came once. Such a pathetic and unprofessional people there in Jio fibre.
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Samar satyam
(@samar_satyam) reported
@JioCare Again facing the same problem which was resolved 10 days ago same internet fluctuations and slow speed please look into it a lot of work is not happing because of this problem
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Karan Sharma
(@kanu19t) reported
@reliancejio #JioWorstSignal I have been complaining Jio for more than 1 year now. All they have are fake promises thay they will fix poor network. They do not care about customer complaints. I have read messages from many people complaining about poor network and Jio doing nothing to fix it.
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Rakesh Sharma
(@RakeshS54528693) reported
@JioCare @amrutkara @JioCare why have you failed in your commitment, "Your service request number is SR00001CZWED. You will receive an update by 2022-08-20T16:35:14. "?? Do you keep your words??? Yours 1913571620
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G Anjaneya Murthy
(@GAMURTHY4) reported
@JioCare Neither Jio team is confirming what is updated..nor as a customer am not sure what is available..bank details are as per Aadhar Card details .
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Shiju R Nair
(@ShijuRNair93) reported
@ACTFibernet Can someone call me and help me cancel my subscription. @reliancejio how soon can you guys get me a Jiofiber connection?
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Nitesh Bharati
(@Nitesh_bharati) reported
from
Mumbai Suburban, State of Mahārāshtra
@reliancejio The indoor network has been pathetic I wish we could downgrade the network to 2G
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Priya
(@Priya_N88) reported
@JioCare @reliancejio worst speed ever. Seems VI is better than jio in my area for 4G
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Sarwan Kumar Tanwar
(@i_tfikolkata) reported
@reliancejio 301139302769 is my Jio fibre connection number and i am not getting refund process done even after complain so many times. I got only message that engineer will come today but never came once. Such a pathetic and unprofessional people there in Jio fibre.