Reliance Jio Outage Report in Vasai, Thane, State of Mahārāshtra
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Vasai, State of Mahārāshtra
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vasai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Reliance Jio
Reliance Jio is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (57%)
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Phone (16%)
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Total Blackout (15%)
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Wi-fi (8%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Vasai, Thane, State of Mahārāshtra
The most recent Reliance Jio outage reports came from the following cities: Thāne, Virār, Mira Road and Vasai.
| City | Problem Type | Report Time |
|---|---|---|
 Thāne |
Internet | |
| Thāne |
Internet | |
| Virār |
Total Blackout | |
| Virār |
Total Blackout | |
| Virār |
Phone | |
| Virār |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Vasai, State of Mahārāshtra
Latest outage, problems and issue reports in Vasai and nearby locations:
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare Are >2 months not sufficient? Hv been seeing same response , every time I pick up the issue! This is the 5 or 6th such response ! Is there some timeline to solve the LATENCY /Speed issue ???? #RelianceJio @rsprasad
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C3aL
(@Elusive_Mind) reported
from
Thāne, State of Mahārāshtra
@JioCare @reliancejio I already have a prepaid connection from Jio. But do you'll even port nos of other service providers coz then I have a @VodafoneIN number to port but it's a postpaid connection and I would need even international roaming service activated at certain time of the year.
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare you have still not solved my problem I sent you all the details on dm. How can you give just 20-40mbps speed and 100gb data when your plan shows 100mb speed and 250gb data ?
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jiten
(@JJ9892) reported
from
Thāne, State of Mahārāshtra
@Vodaphone4 @reliancejio @Airtel_Presence @airtelindia Can some pls suggest me how to port out services from Airtel, Worst customer services...still did not receive genuine reason,pls reach me 9892329885
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Suraj Prabhakaran
(@Bonfire1976) reported
from
Thāne, State of Mahārāshtra
@JioCare #jiocare : Hi Jio Team...no response from SSN logistics Bhiwandi to deliver the Jiofi router nor any update from the JIO team. Proper customer care not available to connect to. Pl update! @JioCare #RelianceJio #JioMart #jiodigital #Jio #MukeshAmbani #ssnlogistics #akashambani
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Vikas Dhanuka
(@dhanuka_vikas) reported
from
Thāne, State of Mahārāshtra
@SanketSthal @Idea @VodafoneIN @reliancejio @Airtel_Presence @airtelindia @BSNL_MH @BSNLCorporate Idea and vodfone has the worst service even In Airtel has same type service they are not investing in giving good service
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maheshk
(@maheshrk8) reported
from
Thāne, State of Mahārāshtra
@JioCare if you are promising 100mbps in bronze plan how can you give 40mbps ? Please replace the old router. Going to gold plan is not a solution. Please help.
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jay solanki
(@Jay__SM) reported
from
Thāne, State of Mahārāshtra
@tanmay_bhawsar @airtelindia @JioCare So what , who told you to take airtel service😭😭😄😄
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Anupam Mukherjee
(@ApmDeepa) reported
from
Thāne, State of Mahārāshtra
@JioCare hopeless service! Horrible customer escalation management # looting public money ! Complain registered on 4th June but no response till@now#Your service request number is SR0000119NGB. You will receive an update by 04/06/2020 13:18. To check the status of your service
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sandeep
(@sandeeplic) reported
from
Thāne, State of Mahārāshtra
@reliancejio broadband down for 11 days.
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Amit Singh
(@AmitSin16062034) reported
from
Thāne, State of Mahārāshtra
@reliancejio Your network is pathetic, tried making mobile bill payment on your Jio useless app, however was rewarded with an error. The good network which was your forte once upon a time has taken a back seat, as u guys are busy making deals to monetise your asset. Network sucks
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Shah waseem
(@Waseemshah56) reported
from
Thāne, State of Mahārāshtra
@reliancejio plz contact me on 24 June as I need to switch out form @airtelindia there network is very poor. I have raised multiple complaints but no revert form @airtelindia .
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Anupam Mukherjee
(@ApmDeepa) reported
from
Thāne, State of Mahārāshtra
@JioCare horrible customer Servises by Joi ,fooling public money , they are charging 900 pm and no one is there to respond, my routter is not working since4th june any customer servise is just making excuse On Sun, Jun 7, 2020 at 11:25 AM JioFiberCare SR0000119NGB
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Dhaval Dharod
(@dhaoool) reported
from
Thāne, State of Mahārāshtra
@ekbottlebeer @VodafoneIN @reliancejio Using jio prepaid as secondary connection. All unlimited plans have FUP limit on calls to Non-Jio users. Thrice had to recharge before plan expired since limit was exhausted. Ek ka network nahi hota, dusra call karne nahi deta.
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare Its > 2Mo old issue, u wer 2 send a technician. Let me know what has been done so far to improve latency and low speed. Does it take #RelianceJio so much time to resolve a small issue? Alternately waive off charges for period u hv not and can’t resolve the issue! Fair deal ??
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Anupam Mukherjee
(@ApmDeepa) reported
from
Thāne, State of Mahārāshtra
@JioCare horrible customer experience! No response from support team ! Complain registered on 4th kune still zero reponce from technical team MOn Sun, Jun 7, 2020 at 11:25 AM JioFiberCare <jiofibercare@jio. SR0000119NGB, They just send automated mail to keep you busy
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𝒾ρяαѕн
(@prashant_shedge) reported
from
Thāne, State of Mahārāshtra
I have already recharged my account on 15th July 2020 and getting expire on 14th Aug 2020 but even after I’m getting sms to recharge the account. Can you kindly check & stop this? This is irritating!!! since today morning, no service on my number Kindly resolve @JioChat @JioCare
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Satiram yadav
(@SatiramY) reported
from
Thāne, State of Mahārāshtra
@niteshsinghnrs1 @TRAI @rsprasad @Airtel_Presence @JioCare @reliancejio True. Even I complained before 10 days to @Idea @idea_cares as usual they copy paste the msg but till now today they unable to solve issue. @PMOIndia should take necessary action.
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Jayant Rastogi
(@jayantrastogi) reported
from
Thāne, State of Mahārāshtra
@JioCare No response! #RelianceJio pathetic service and no customer orientation despite assurances !
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Vijay
(@hapyfayce) reported
from
Sopāra, State of Mahārāshtra
@JioCare no service on my phone connections for over an hour, waah re jio, jeene toh do
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nirbhay
(@NirbhayShah) reported
from
Mumbai Suburban, State of Mahārāshtra
@JioCare less!!! Since a week I have e-mailed my complaints on your portal about my Post Paid Mobile services as well as JioWifi nerwork at Home services. But so far no response, no resolution, nothing from you!!! Has your Turnaround service time extended to forever?
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lathashubhakar@gmail.com
(@lathashubhakar1) reported
@JioCare it's been one month since i came back to India. First you said pay the bill. Now you have sent receipt for safe custody phone number. Yesterday I was told I'll get back my number. Still waiting. Jio service sucks!
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pragati priya
(@pragatipriya3) reported
@JioCare My no is...7992387534 Please look into the issue and resolve it has been almost 24 hours and there is no network in my phone I am frustrated so much frustrated
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Dheeraj
(@Dheeraj_k93) reported
@JioCare Team, I have been facing slow internet issue for last 2 months (I get 0.5mbps) in my area. Reached support multiple times but still issue is not resolved and no ETA is given. Ticket MR00012A4N39. Please help.
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FARUQUE AHMED
(@FARUQUE10155462) reported
@reliancejio Jio company is a shameless company. Customers facing network & data speed problem continuously. Many more times contacted in jio customer care but result is zero. My location name is KALAKHAURI in Assam State. Why are not providing network team's contact number?
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TS
(@taransharma) reported
@JioCare In case you guys are unable to sort this out by today kindly cancel the connection
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Ritesh Kumar
(@fanatic_ritz) reported
@JioCare Now I seriously want to migrate to Airtel because of incompetent engineers and pathetic service. I have active internet as well as ott subscription which is valid till 24 July. Your CC says the data required for OTT has been exhausted, moreover cannot explain which data
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Dheeraj
(@Dheeraj_k93) reported
@JioCare I have been facing slow internet issue from last 2 months I get 0.5mbps in my area. But still I have resolution or ETA. Need help Ticket: MR00012A4N39
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CDaga
(@CDaga81) reported
@JioCare have DM ....ed the issue several times ? Spoken with customer care multiple time s last 5 days and even written emails with screen shot . Why is STB Not getting delivered ?
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Jagdeep Singh
(@juggy4u) reported
@JioCare @reliancejio again same thing is happening, internet isn't working and engineer are not visiting. Appointment is getting rescheduled. Last time this happened for 3 days and you said, we do not have any policy to provide extension even if internet doesn't work for 1 week