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Reliance Jio outages and service status in Thiruvananthapuram, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Thiruvananthapuram, including 1 direct report.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received May 1, 11:17 PM GMT+5:30.
  • 100% Internet (100%)

The latest reports from users having issues in Thiruvananthapuram come from postal codes 695003 , 695004 , 695024 and 695026 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Thiruvananthapuram, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Thiruvananthapuram, Kerala

The most recent Reliance Jio outage reports came from the following cities: Thiruvananthapuram.

CityProblem TypeReport Time
Thiruvananthapuram Internet 17 hours ago
Thiruvananthapuram Internet 12 days ago
Thiruvananthapuram Internet 19 days ago
Thiruvananthapuram Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Thiruvananthapuram, Kerala

Latest outage, problems and issue reports in Thiruvananthapuram and nearby locations:

  • rknair04
    Rajesh Nair (@rknair04) reported from Ullūr, Kerala

    @JioCare my MNP request NO0000LV3F3Y on 10 Jun but no resolution after 5 days. Email complaint allots no request ref no,instead some stupid auto reply comes.I m without mob connectivity now. Jio cust care is very poor.

  • arjunpadmagiri
    arjunpadmagiri (@arjunpadmagiri) reported from Ullūr, Kerala

    @JioCare hi can I transfer my data balance (5GB) to my another jio number. If yes pls help I can’t find that option on my jio app

  • vsaawan
    Saawan v (@vsaawan) reported from Ullūr, Kerala

    Totally error.. paid for 6month jiofiber.. now says that LR number is wrong... lost my money!!! ₹2824!!! Very much disgusting Jio!!! Orn: NO0000JJRHGT.. either u cancel and refund the money or just proceed with connection!! @JioCare @reliancejio @airtelindia

  • jimbroo10
    【ജിമ്പ്രൂട്ടൻ 07™】 (@jimbroo10) reported from Ullūr, Kerala

    @JioCare 😂It should be your concern, that your customer is not satisfied with your service...Thanks for your response🙂

  • ajineshravi
    ajinesh ravi (@ajineshravi) reported from Ullūr, Kerala

    @JioCare Got a call from a person regarding the last complaint, he told he is from jio, and told to install screen share software, and told to recharge in same mobile with screen shared. Seems like a fraud working faster than you

  • yykrishnan
    KrishnanunniAyyappan (@yykrishnan) reported from Nedumangād, Kerala

    @JioCare I’ve put my registered mobile number in DM. Your service standards to a parting customer is condemnable. It’s a interest free deposit and you are withholding that. Even while registering request for terminating connection, 4 times the call center disconnected the call.

  • renganathank05
    Renganathan K (@renganathank05) reported from Peyad, Kerala

    @JioCare I had DM the details still no help

  • venkidwaraka
    Venki (@venkidwaraka) reported from Ullūr, Kerala

    @JioCare 8848739002 Services impacted 1. Network coverage 2. Calls 3. Internet

  • venkidwaraka
    Venki (@venkidwaraka) reported from Nedumangād, Kerala

    Dear @JioCare @reliancejio I have to request you again to improve the network coverage in our area. I am thinking to stop recharging all our jio accounts as we hardly have coverage to make calls or to use internet.pls note that I have already requested many times.

  • SumeshSomanath
    Sumesh Somanathan (@SumeshSomanath) reported from Ullūr, Kerala

    @JioCare do #jio have a customer care executive because ur robot dont have all answer.

  • sudheer_kg
    sudheer.kg (@sudheer_kg) reported from Ullūr, Kerala

    @JioFiberVoice @JioCare Jio Fiber speed at native home in Trivandrum pretty slow. Dad not tech savvy to complain, pl help

  • farrytweets
    Farry (@farrytweets) reported from Ullūr, Kerala

    Don't know what's happening with @reliancejio , I can't able to make calls to my mom's @BSNL_KL no. I've recharged before October 9th. @JioCare can't help out.

  • DineshVellat
    Dinesh vellatt (@DineshVellat) reported from Ullūr, Kerala

    @JioCare Poor internet speed at mar Ivanios Vidhaya nagar, Nalanchira, Trivandrum. Totally irritating disgusting. is this mode of service jio offers to customers.

  • venkidwaraka
    Venki (@venkidwaraka) reported from Kolapperakonam, Kerala

    @JioCare very low network coverage near mannanthala police station. Even whatsapp messages cant be sent. Please help

  • KSaravanaKumar9
    K.SaravanaKumar93 (@KSaravanaKumar9) reported from Ullūr, Kerala

    @vijay_jain_vj @reliancejio Jio care dm no response. Why do people make fool of us that we give best service.

  • anishr6
    Anish Reghu (@anishr6) reported from Ullūr, Kerala

    To do a UPI transaction, I had to verify my account from registered SIM which happened to be the secondary SIM. Now, just to verify one SMS, I have to pay @reliancejio a ₹207 !! These are seriously times when we go WTF!!!

  • sujeshkumaruv
    SUJESH KUMAR UV (@sujeshkumaruv) reported from Ullūr, Kerala

    @JioCare I am still facing the issue of slow speed at Trivandrum. Nothing has been done by you expect saying that issue is due to congestion. The location has been shared in direct message.

  • sursharma6
    suresh sharma (@sursharma6) reported from Peyad, Kerala

    @reliancejio @JioCare very poor network at Kerala thiruvananthpuram malayinkezh area... altranate contact number 9387206581 Address Malayinkezh "DHARMALATHA" vazhuthoorkonam Tvm Must do needful Regards Suresh

  • t18u
    Thomas Tibu Abraham (@t18u) reported from Ullūr, Kerala

    @reliancejio @JioCare I was using jio sim then I stopped it. I forgot the name. Any ways to get the number. I to Jio store they also couldn’t help me.

  • deepurevathy
    Deepu Revathy (@deepurevathy) reported from Ullūr, Kerala

    @reliancejio what to do to cancel my Jio wifi and get back the amount of the device

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BitsRavivrtl
    Bits Ravi (@BitsRavivrtl) reported

    @JioCare @reliancejio on the decline A service started so well, ticked every box with respect to quality of service or cost or quality of support. But in just 10 years, things have begun falling apart and the whole system is crumbling under its own weight Mobile network is patchy, home internet is slow and intermittent, support is almost non existent - you keep breaking your head with a useless bot without getting a resolution. Is this how big brands are made? Sorry but this does not meet our expectations.

  • ShivaMK_1
    Shiva (@ShivaMK_1) reported

    Hello @JioCare , Jio tv is down since last hour saying "Something went wrong".

  • MonuTojo
    MONU (@MonuTojo) reported

    @reliancejio @JioCare also faching this problem

  • SHOBHIT36548850
    SHOBHIT GUPTA (@SHOBHIT36548850) reported

    @JioCare Now it's 72 hours , still no resolution:( , please give an expected date of resolution

  • _HitesHsharma_
    Hitesh (@_HitesHsharma_) reported

    @JioCare Dear shraddha it was told to me that it would take around max 7 days for refund after cancallation. So I think I had wait enough alredy kindly tell me the exact date or time when I would support to get the refund Pl.

  • johny_sofat
    JOHNY SOFAT (@johny_sofat) reported

    @JioCare My jio internet connection is not working. Please send technician to resolve it.

  • rajnar78
    Raj Narayan (@rajnar78) reported

    @reliancejio I placed an order for prepaid air connection but it is still not installed. Payment is done. No help is available Your Order No. IAHD19326500005 with RRL is Processed.

  • RealTofanOjha
    Toofan Ojha (@RealTofanOjha) reported

    Hello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.

  • Vishva7871
    Vishva Gnanasekaran (@Vishva7871) reported

    @JioCare Refund for my cancelled AirFiber order (08.04.2026) is still pending even after multiple follow-ups via email and tweet (Apr 22). No proper response yet. This is poor service. Kindly process refund immediately. Registered Mobile Number: +91 97510 16226 worst ever service

  • 08nomayo
    No Mayo (@08nomayo) reported

    @reliancejio @JioCare my jiofiber is not working for 4 hrs. Router is showing red blinking lights. Tried all troubleshooting methods give in Jio App. Unable to contact customer service on your 18008969999 helpline number and via Jio App. Unable to raise service request. Pls help.