Reliance Jio outages and service status in Thiruvananthapuram, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 1 outage signal in the last 24 hours around Thiruvananthapuram, including 1 direct report.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received May 1, 11:17 PM GMT+5:30.
- Internet (100%)
The latest reports from users having issues in Thiruvananthapuram come from postal codes 695003 , 695004 , 695024 and 695026 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Thiruvananthapuram, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Thiruvananthapuram, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 2: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Thiruvananthapuram, Kerala
The most recent Reliance Jio outage reports came from the following cities: Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 17 hours ago |
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Internet | 12 days ago |
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Internet | 19 days ago |
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Internet | 23 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Thiruvananthapuram, Kerala
Latest outage, problems and issue reports in Thiruvananthapuram and nearby locations:
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Rajesh Nair (@rknair04) reported from Ullūr, Kerala@JioCare my MNP request NO0000LV3F3Y on 10 Jun but no resolution after 5 days. Email complaint allots no request ref no,instead some stupid auto reply comes.I m without mob connectivity now. Jio cust care is very poor.
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arjunpadmagiri (@arjunpadmagiri) reported from Ullūr, Kerala@JioCare hi can I transfer my data balance (5GB) to my another jio number. If yes pls help I can’t find that option on my jio app
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Saawan v (@vsaawan) reported from Ullūr, KeralaTotally error.. paid for 6month jiofiber.. now says that LR number is wrong... lost my money!!! ₹2824!!! Very much disgusting Jio!!! Orn: NO0000JJRHGT.. either u cancel and refund the money or just proceed with connection!! @JioCare @reliancejio @airtelindia
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【ജിമ്പ്രൂട്ടൻ 07™】 (@jimbroo10) reported from Ullūr, Kerala@JioCare 😂It should be your concern, that your customer is not satisfied with your service...Thanks for your response🙂
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ajinesh ravi (@ajineshravi) reported from Ullūr, Kerala@JioCare Got a call from a person regarding the last complaint, he told he is from jio, and told to install screen share software, and told to recharge in same mobile with screen shared. Seems like a fraud working faster than you
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KrishnanunniAyyappan (@yykrishnan) reported from Nedumangād, Kerala@JioCare I’ve put my registered mobile number in DM. Your service standards to a parting customer is condemnable. It’s a interest free deposit and you are withholding that. Even while registering request for terminating connection, 4 times the call center disconnected the call.
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Renganathan K (@renganathank05) reported from Peyad, Kerala@JioCare I had DM the details still no help
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Venki (@venkidwaraka) reported from Ullūr, Kerala@JioCare 8848739002 Services impacted 1. Network coverage 2. Calls 3. Internet
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Venki (@venkidwaraka) reported from Nedumangād, KeralaDear @JioCare @reliancejio I have to request you again to improve the network coverage in our area. I am thinking to stop recharging all our jio accounts as we hardly have coverage to make calls or to use internet.pls note that I have already requested many times.
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Sumesh Somanathan (@SumeshSomanath) reported from Ullūr, Kerala@JioCare do #jio have a customer care executive because ur robot dont have all answer.
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sudheer.kg (@sudheer_kg) reported from Ullūr, Kerala@JioFiberVoice @JioCare Jio Fiber speed at native home in Trivandrum pretty slow. Dad not tech savvy to complain, pl help
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Farry (@farrytweets) reported from Ullūr, KeralaDon't know what's happening with @reliancejio , I can't able to make calls to my mom's @BSNL_KL no. I've recharged before October 9th. @JioCare can't help out.
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Dinesh vellatt (@DineshVellat) reported from Ullūr, Kerala@JioCare Poor internet speed at mar Ivanios Vidhaya nagar, Nalanchira, Trivandrum. Totally irritating disgusting. is this mode of service jio offers to customers.
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Venki (@venkidwaraka) reported from Kolapperakonam, Kerala@JioCare very low network coverage near mannanthala police station. Even whatsapp messages cant be sent. Please help
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K.SaravanaKumar93 (@KSaravanaKumar9) reported from Ullūr, Kerala@vijay_jain_vj @reliancejio Jio care dm no response. Why do people make fool of us that we give best service.
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Anish Reghu (@anishr6) reported from Ullūr, KeralaTo do a UPI transaction, I had to verify my account from registered SIM which happened to be the secondary SIM. Now, just to verify one SMS, I have to pay @reliancejio a ₹207 !! These are seriously times when we go WTF!!!
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SUJESH KUMAR UV (@sujeshkumaruv) reported from Ullūr, Kerala@JioCare I am still facing the issue of slow speed at Trivandrum. Nothing has been done by you expect saying that issue is due to congestion. The location has been shared in direct message.
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suresh sharma (@sursharma6) reported from Peyad, Kerala@reliancejio @JioCare very poor network at Kerala thiruvananthpuram malayinkezh area... altranate contact number 9387206581 Address Malayinkezh "DHARMALATHA" vazhuthoorkonam Tvm Must do needful Regards Suresh
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Thomas Tibu Abraham (@t18u) reported from Ullūr, Kerala@reliancejio @JioCare I was using jio sim then I stopped it. I forgot the name. Any ways to get the number. I to Jio store they also couldn’t help me.
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Deepu Revathy (@deepurevathy) reported from Ullūr, Kerala@reliancejio what to do to cancel my Jio wifi and get back the amount of the device
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bits Ravi (@BitsRavivrtl) reported@JioCare @reliancejio on the decline A service started so well, ticked every box with respect to quality of service or cost or quality of support. But in just 10 years, things have begun falling apart and the whole system is crumbling under its own weight Mobile network is patchy, home internet is slow and intermittent, support is almost non existent - you keep breaking your head with a useless bot without getting a resolution. Is this how big brands are made? Sorry but this does not meet our expectations.
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Shiva (@ShivaMK_1) reportedHello @JioCare , Jio tv is down since last hour saying "Something went wrong".
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MONU (@MonuTojo) reported@reliancejio @JioCare also faching this problem
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SHOBHIT GUPTA (@SHOBHIT36548850) reported@JioCare Now it's 72 hours , still no resolution:( , please give an expected date of resolution
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Hitesh (@_HitesHsharma_) reported@JioCare Dear shraddha it was told to me that it would take around max 7 days for refund after cancallation. So I think I had wait enough alredy kindly tell me the exact date or time when I would support to get the refund Pl.
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JOHNY SOFAT (@johny_sofat) reported@JioCare My jio internet connection is not working. Please send technician to resolve it.
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Raj Narayan (@rajnar78) reported@reliancejio I placed an order for prepaid air connection but it is still not installed. Payment is done. No help is available Your Order No. IAHD19326500005 with RRL is Processed.
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Toofan Ojha (@RealTofanOjha) reportedHello! @JioCare @reliancejio Urgent Request to Restore My Jio Number My Jio number XXXXXXXXXX was asking for re-verification as per government instructions. I first completed the re-verification through the MyJio app, and it showed that the process was successful. However, after some time, it again started asking for re-verification. Then I visited a Jio Service Center and completed the re-verification again. It was also successful there, but the issue continued. On 5 February 2026, my number was completely disconnected. After that, I again visited the service center, and they informed me that the number cannot be reactivated unless a Tag Code is generated. I contacted Reliance Jio customer care, and they told me that I would receive the Tag Code within 24 hours so I could get my SIM reactivated. However, even after waiting more than 24 hours, I have still not received any Tag Code. The company is not providing it, and my number is very important to me. I request immediate help to restore my number as soon as possible.
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Vishva Gnanasekaran (@Vishva7871) reported@JioCare Refund for my cancelled AirFiber order (08.04.2026) is still pending even after multiple follow-ups via email and tweet (Apr 22). No proper response yet. This is poor service. Kindly process refund immediately. Registered Mobile Number: +91 97510 16226 worst ever service
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No Mayo (@08nomayo) reported@reliancejio @JioCare my jiofiber is not working for 4 hrs. Router is showing red blinking lights. Tried all troubleshooting methods give in Jio App. Unable to contact customer service on your 18008969999 helpline number and via Jio App. Unable to raise service request. Pls help.