Reliance Jio outages and service status in Tanuku, Andhra Pradesh

Problems in the last 24 hours in Tanuku, Andhra Pradesh

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Tanuku, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports Near Tanuku, Andhra Pradesh

Latest outage, problems and issue reports in Tanuku and nearby locations:

• 
  teja (@20SRAVYA) reported 20 minutes ago from Tanuku, Andhra Pradesh

  @reliancejio First give 4g network properly then you may give 5g network

• 
  KBS naidu (@NaiduKBS) reported 25 minutes ago from Tanuku, Andhra Pradesh

  @JioCare I've full network signal but unable to access internet

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dakshin (@dakshin77) reported 8 minutes ago

  Extremely disappointed with @JioCare and @reliancejio. My ONT shifting request (SR00003BV3LL) has been pending for days, with the status stuck at "Assigning an engineer." Every day, my wife spends over 2 hours on calls with customer care, explaining the same issue repeatedly.

• 
  Dhavall🇮🇳 (@Dhavall_01) reported 9 minutes ago

  @JioCare I am using Jio mobile network, I don't understand one thing that when our plan is going to expire they keep playing the voice 2 days in advance when we make a call, n keep msging us. When our plan expire will they let us make a call, no, so why they keep reminding us.

• 
  Don't port to Jio (@swigZomComplain) reported 9 minutes ago

  @JioCare @JioCare took money. Made me do kyc. Stored my private data. Didn't send sim for three days. Now port code has expired. And Jio will ask me to send sms for port code. I'll have to recharge that sim. I'll say **** off to Jio. Now refund my money. And take your sim.

• 
  Asif Siddique (@asif_sidd1) reported 12 minutes ago

  @JioCare Day 3: Still no resolution from @JioCare. Their DM simply repeated that my 3300 GB quota is exhausted and asked me to buy more data—even though my ₹1,499 plan clearly shows “Unlimited.” I’m still working through a mobile hotspot. Restore the service or refund me.

• 
  Shivaanand Chand (@chand_shivanand) reported 12 minutes ago

  @JioCare @reliancejio Dear JioCare, This issue has remained unresolved for more than one and a half months, despite my repeated complaints and follow-ups. About 10 days ago, your uninstallation team visited my premises and removed my old router and one set-top box. You have already collected the payment/advance for the replacement set-top box through your authorised representative. However, the new set-top box has still not been installed. Further, the old router was taken away and the existing cables/wiring were disconnected during uninstallation, but no new router has been installed and the wiring has not been restored. It appears that one team completed only the uninstallation, while the installation team has never turned up. Every time I contact JioCare, I receive the same standard response that the issue has been forwarded to the concerned team and will be resolved shortly. Unfortunately, nothing has changed. There is no accountability. Despite repeatedly asking, I have not even been informed who is responsible for my case or provided any contact details of the concerned person. This level of service is highly disappointing and unacceptable. I request you to resolve this matter within 48 hours by ensuring: • Immediate installation of the new set-top box, for which payment has already been collected. • Immediate installation of the new router. • Restoration/replacement of all disconnected wiring and completion of the installation work. • Sharing the name and contact details of the responsible officer/team along with a confirmed installation schedule. If this issue is not resolved within the above time, I will be constrained to escalate the matter before the appropriate consumer grievance authorities and other competent forums, at your risk as to costs and consequences. I expect an immediate resolution instead of another automated response.

• 
  रॉकी सिंह (@Balwant11648314) reported 13 minutes ago

  @JioCare @JioCare If installation can't proceed the cancel my order and refund me 2121.46 rs

• 
  Narendra Gupta (@Narendragupt) reported 13 minutes ago

  @JioCare my dear sir you told me that it will be resolved soon but my problem is still persist and you told me that whenever I need I can request a call from you but inspite of several requests no one called me , is it your way to deal with your loyal customers

• 
  Prabhu (@prabhusince89) reported 18 minutes ago

  @JioCare The service request was raised on the 26th and still the issue is not resolved yet. It's a simple wire cut connection or the fuse issue in the box. other connections are working fine in the box. Worst customer care service.

• 
  Kunal Chauhan (@kunalchauhan_) reported 20 minutes ago

  @reliancejio @TRAI It's been 7 days since I reported a faulty STB, and it still hasn't been replaced. There have been no weather-related disruptions to explain the delay. Despite repeated follow-ups, the issue remains unresolved. Assigned agent: 8200775740. Requesting resolution.

• 
  Prathamesh Patil♎ (@PratzzPatil) reported 20 minutes ago

  @JioCare 2 days have been passed on and still no resolution yet… Pathetic service and support… stop blaming local cable operators as there is no such evidence of cable tampering near RF device.