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Reliance Jio

Reliance Jio Outage Report in Ponnāni, Malappuram, Kerala

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Ponnāni, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • k__arif
    Arif K (@k__arif) reported

    @JioCare me on hold. They have the powers to treat customer badly. The installation team, the CC team, every executive. Now even if I disconnect this useless connection they will make me struggle for deposit money. Don't ever go for Jio Giga Fibre. Local broadband slow but is 1000x better

  • aky77
    akash mishra (@aky77) reported

    @JioCare @reliancejio couple of months back I port my number from Airtel to your network. one of their employee told me that sir be careful with jio they will loot you..I thought same loot happened with me this month bill..for which I didn’t subscribe you guys charged me for that

  • saggy4u
    saggy (@saggy4u) reported

    @JioCare any updates on below?? service request number is SR000014IPVP. This is pending since yesterday.

  • deenesh78
    Dinesh Choudhary (@deenesh78) reported

    Me- I have been experiencing slow Internet connectivity? Le @JioCare @reliancejio - Many users are using Internet at the same time so thats why u r facing this. Really this is even a valid reason.. kimdly look into this @JioCare

  • ashishkumarhota
    Ashish Kumar Hota (@ashishkumarhota) reported

    135 days to leave @reliancejio permanently @JioCare . Worst network in #Bhubaneswar .

  • rky_com
    Rajesh Kumar Yadav (@rky_com) reported

    @JioCare @ViCustomerCare Vi is unable to provide VoWiFi as an alternative even though my handset is compatible, regretting to port in to Vi network.

  • __shashidhar
    Shashidhar (@__shashidhar) reported

    @rachitpjain @JioCare i have been complaining from last 10/12 months, i am running out of patience. Worst experience, planning to port all 3 numbers to airtel

  • rky_com
    Rajesh Kumar Yadav (@rky_com) reported

    @JioCare @ViCustomerCare They refused to provide network booster, outdoor coverage is good but indoor no network.

  • rednepran
    rebel (@rednepran) reported

    @reliancejio very poor service , internet speed is very low.

  • majisumanta
    Er. Sumanta Maji (@majisumanta) reported

    @JioCare No, I think problem is with jio sim.. Firstly I thought it is others network problems but suddenly I realize it is my own network . So I want to change my jio sim card. That's probably give better results, I think so.. Please do needful at earliest