Reliance Jio outages and service status in Ponnāni, Kerala

Problems in the last 24 hours in Ponnāni, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mangal Pradeep (@mangalpradeep9) reported 19 minutes ago

  @JioCare @jio_fiber - Ur Staffs are so lazy and unresponsive. I had book the appointment for reinstallation on 9 August, But still after calling so many times, noone came to install Jio fiber connection to my ew home. It's so pathetic. Complaint number - SR003OSIT

• 
  Siddhesh v (@v_siddhesh) reported 20 minutes ago

  @JioCare @JioCare Been 3hrs now... Called your customer care multiple times and each time they say technical team is not picking. Not sure what sort of technical team you have. You also are staying silent what on earth is this service.

• 
  Kamalika chatterjee (@kamalika87) reported 21 minutes ago

  @JioCare I am a very old user of Jio fibre..Facing issue with Jio fiber service everyday..your technicians suggested to change the router..but when I try to complain regarding this matter and spoke to the customer care they were so reluctant and non cooperative..

• 
  Vivek Kumar (@Vivekbihari096) reported 21 minutes ago

  Hello @reliancejio @JioCare I want to switch from prepaid to postpaid and wanted to connect your customer care team for some clarification. But some chat bot is connecting and could not answer my query . Pls call me back for assistance. Thanks

• 
  Souvik (@SouvikG700) reported 23 minutes ago

  @JioCare @reliancejio Hi, my brother's JioFiber has been down since yesterday (09/08) with red LOS light. His unresolved ticket was closed, which he has now managed to reopen. Could you pls look into this urgently? He is a student and needs the internet for his class. Thank U!

• 
  Shivam Patel (@https_shivam_09) reported 30 minutes ago

  @reliancejio @JioCare My JioAirFiber relocation request has been unnecessarily delayed. Despite raising the request, there has been no proper resolution or clear update on the status. Please look into this urgently and complete the relocation at the earliest. #JioAirFiber #Jio

• 
  Farhan Sheikh (فرحان) (@EditorFarhan33) reported 31 minutes ago

  @JioCare Kindly share the confirmed visit date/time and technician details. I request Jio to treat this as a priority, as the continued downtime is causing significant inconvenience.

• 
  Deepak (@indiemarwari) reported 31 minutes ago

  @reliancejio This has been happening for DAYS. Gujarati recorded messages on my calls despite being a Rajasthan customer. Outgoing calls, incoming calls — same problem. How many customers need to report this before someone actually fixes it? #Jio #JioCare

• 
  Rithik Mahajan (@rithik_09) reported 33 minutes ago

  So does under observation in your terminology means resolved? How does a thing get resolved before giving out a resolution?? @JioCare @reliancejio

• 
  Kunal jha (@Kunaljh70528107) reported 34 minutes ago

  @JioCare You have interpretation problem or what??? I have already said you earlier that your technician came on 30th July 2026 only but after checking he said that airfiber connection is not possible there because of network issue as proper value is not coming