Reliance Jio outages and service status in Ponnāni, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ponnāni, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ponnāni, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunil (@Itsmesunil1232) reported@JioCare Impossible to reach the call center agent They’ve deployed a voice bot which is good for nothing just like their service team They’ve all the time to call and take advance money for relocation but can’t call - #terribleservice
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VasanthMurugan (@VasanthMurugan) reported@JioCare it’s been 10 days since I raised service request regarding internet connectivity on my Jio fiber. SR00003DWXAJ Is the latest ticket after speaking to appellate and escalation team but still there is no visit by service engineer. @_MukeshAmbani sir your reputation is low
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Ethan (@Ethantmercer) reportedAnd @JioCare seems to care the least. Even after raising the complaint, no one has contacted me or made any real effort to understand what the actual issue is. If this is the level of after sales service @reliancejio provides, then honestly, it has been one of my worst customer experiences. 4 complaints in 4 months, and still no proper resolution. Absolutely disappointing.
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Love for India (@luv4indiaaa) reported@JioCare @jiocare come tomorrow any technician and check here the issue and fix the problem
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Sunil (@Itsmesunil1232) reported@JioCare Hello Idiots and morons I told about relocation scheduled on 14th and no one turned up so far!!!! How many times you ask for the issue in facing @reliancegroup Please fire entire social media team- bunch of retards and morons Just call everyone who had relocated you’ll know
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Mauga Maudi 3.0 (वैचारिक डोम) (@Maugamaudi3) reported@TRAI You're shameless piece of ****! Talk to us when you've fined @reliancejio and @airtelindia for violating consumer rights in #India!
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Ravi G (@ravigadani) reported@JioCare @reliancejio Following up on the same Service request no. SR00002NIBD4 It has been further 24 hours. Total 48 hours (2days) still the status is the same. No engineer visit. No resolution. Nobody picks up the phone from registered mobile number. As I posted on X yesterday, I got a call from Jio Social Media team about 05.30pm yesterday (19th August 2026), assuring me of the highest priority in resolving my issue. Alas, nothing happened. It is approx. 08.00am (48 hours after raising the service request, 2 full days) and no resolution and no communication from Jio in any manner on any platform. I call again today with mobile number that is not registered with my JioFibre connection, so as to talk to a human, and I do get to talk. Only to get another phony assurance that the request will be escalated. The customer rep who I talked with today, was kind enough and did try to connect me with her higher authority, but it was to no avail. She tried twice, but the ‘senior’ did not connect. I think they now know that this is the second number from which the same person is calling. Dear jio, can I expect any resolution or at least a word about what is really happening?
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Prashant Patel🇮🇳 (@Me_prashant_ok) reportedam experiencing a concerning issue. Nearly every night, between 1:00 AM and 2:30 AM,I receive calls from an unknown new number every time. When I attempt to call back, either no one answers or the person who does denies making the call Something unusual @JioCare @reliancejio
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Abhishek Kumar (@bingaspeaks) reportedNoida mein @reliancejio down hai Light worse than Bihar btw.
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Vivek Singh (@thedevtiger) reported@JioCare @reliancejio @JioCare Again you are not providing any timeline to resolve my issue. Will I stall my work till infinity ?