Reliance Jio outages and service status in Ponnāni, Kerala

Problems in the last 24 hours in Ponnāni, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Puneet Arora (@VeerChhatrasal) reported 6 minutes ago

  @JioCare @JioCare don't lie I have not requested for reschedule request. This is alll done by your engineering team who don't want to work. 2 days he did not picked up the call and making excuses I have some phone issue.

• 
  Ajith (@itzmeTamizhan) reported 6 minutes ago

  @JioCare Why should I reschedule the engineer visit? I already raised a complaint. Why can’t Jio assign an engineer based on the existing complaint? Very poor service from Jio.If this issue is not resolved immediately, I will have no choice but to switch to another network. @TRAI

• 
  DEEPESH AGARWAL (@iamda__) reported 9 minutes ago

  @JioCare And it is resolved without doing anything. Nobody did anything. This is absolutely pathetic customer service. You have bots everywhere and it's impossible to reach out to you. Do something as soon as possible.

• 
  Rajalakshmi Ananya (@ANANYAKR123) reported 9 minutes ago

  @JioCare worst service.. the sales person doesn’t care to tell the procedure of providing wifi. Even after appointment has been fixed for installation they dint make it up. Neither there is a way to reach out to complain. The sales person doesn’t pick up calls either. Pathetic

• 
  Manish Patil (@Manishpatil02) reported 13 minutes ago

  Facing network issues on Jio right now. The network is unstable and the internet keeps getting disconnected. Please fix this issue ASAP. @reliancejio

• 
  Bharat Mohanty (@bharat_mohanty9) reported 17 minutes ago

  My JioFiber connection has been completely unavailable for over 7 hours now. I’ve already tried every possible troubleshooting step, but nothing has worked. This is deeply concerning & completely unacceptable for a service that has become an essential part of daily life. A disruption lasting this long, with no effective resolution, reflects a serious failure in service reliability. Jio needs to address this urgently & provide a clear explanation for the prolonged outage. @reliancejio @JioCare

• 
  Mohammad Julfukar (@MJulfukar) reported 18 minutes ago

  Extremely frustrated with @JioCare @reliancejio! 😡 1st relocation (CO0002KQB4MI) failed & cancelled. New connection (NO0001F6VEJW) pending for 1+ MONTH! No installation, total harassment. Disgusting service! 👎 ​#JioAirFiber #JioCare #WorstService

• 
  Prithwiraj Banerjee 🇮🇳 (@BanPrithwi) reported 18 minutes ago

  @JioCare @reliancejio the audacity to ask for details to share over dm and then ghosting your customer is really commendable 🙌🏻 31st Aug is the last date I will be using the worst service provider’s WiFi connection, post that switching to @airtelindia

• 
  devender (@devi410) reported 19 minutes ago

  @JioCare @JioCare The DM is just another generic template. Issue is clearly showing “Inside home connectivity – Service fault detected” under SR00003ER1XH. Please escalate and schedule a technician visit. I’ve already tried basic troubleshooting. Need actual resolution, not copy-paste

• 
  Gaurav dhanwani (@Gauravdhanwani4) reported 21 minutes ago

  @reliancejio @JioCare If customer changes there location can apply for relocation but you guys not providing it because the connection new and not aware of it that you are not providing relocation because of this i have to terminate my connection n loose my 2 months money