Reliance Jio outages and service status in Ponnāni, Kerala

Problems in the last 24 hours in Ponnāni, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kishan Shah (@kishanshahvlogs) reported 4 minutes ago

  Recently I had a very horrendous service from Jio, agent was Anjali. She misguided me, just to get promoters. Manuaverly she forced me to go out for store visit to get the sim, which was not supposed to be delivered as it was already allotted to somebody. @JioCare @reliancejio

• 
  Shrikant Sharma (@shrikant_7777) reported 4 minutes ago

  @JioCare Unacceptable as I had already asked for cancellation end of April. Then sent a formal email on 10th May. My advance is paid till 11th May. I had clearly mentioned in my email that treat this as confirmation from my end. You delayed the process and now asking me to pay. Wow

• 
  Omprakash Sharma (@omsharma0304) reported 5 minutes ago

  @JioCare Hi, No response, even after send you the details via DM Please be serious, are you considering me as a foolish customer

• 
  Mahesh Madhyastha (@MaheshMadhyast7) reported 6 minutes ago

  @JioCare Morons !! First provide proper customer support !! Nobody gonna use jio for a long

• 
  vishal kumar (@vishalk59805267) reported 8 minutes ago

  Jio Team, My jio fiber internet and set top box is not working from 16-may-2026. I have raised service request on 17-may-2026. You provided SRN - SR000362EKD on 17.05.2026 and Escalation SRN is SR000369CA5.Very poor service. No technician has visited yet. @JioCare @reliancejio

• 
  Ankur Gandhi (@hackingethics) reported 10 minutes ago

  @JioCare Just check,They dont have any update n just repeating same message everytime. reason is they also dont know what is happening and when it is going to solve. Customer waits, They dont have team who can fix, They again sends msg that resolution would be provided after 24 hours

• 
  iRaj Uttarakhand (@Raj_Uttarakhand) reported 11 minutes ago

  @JioCare Can you come and uninstall this set up box? This was never required.

• 
  Manish Surushe 🇮🇳 (@manishsurushe) reported 12 minutes ago

  @JioCare Internet down since yesterday. Service requests were raised, scheduled today, but no engineer attended the same. Repeated reschedules without informing customers & zero outcome from call to customer care team. Pathetic from jio —plz resolve immediately.@reliancejio

• 
  Jainish Golwala (@Jainish_Golwala) reported 19 minutes ago

  @JioCare It is disappointing that after being a loyal customer for many years, we are still not being provided with any alternate solution. I request you to please escalate this matter to the concerned team and help us with a remote reactivation process or any acceptable alternative.

• 
  Sandeep (@smalik54) reported 20 minutes ago

  Dear Customer, We are facing a temporary service interruption in your area since 21-05-2026 07:41 PM, due to which services for your JioFiber Connection with JioFixedVoice Number xxxz may be affected. We expect this to get resolved by 21-05-2026 11:41 PM. @JioCare