Reliance Jio outages and service status in Ponnāni, Kerala

Problems in the last 24 hours in Ponnāni, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sohail Raza (@thesohailraza) reported 4 minutes ago

  @JioCare Showing "Unlimited Data" and then stopping internet due to data exhaustion is misleading. Support failed to help. Resolve immediately or I will escalate to Consumer Helpline. #JioFiber #JioCare

• 
  name (@SakshiG08523547) reported 8 minutes ago

  @JioCare Service Request no SR00003FNBPT JioFiber has been down since 2 PM. Engineer visited but left without fixing it, saying it’ll be fixed tomorrow. Why should my recharge money be wasted? Fix it NOW and compensate me for the downtime.

• 
  Sudharsan Raamhu (@SudharsanRaamhu) reported 8 minutes ago

  @JioCare @reliancejio 2/4 I contacted customer care and was told it would be resolved within 3 days. I scheduled another appointment for 1 Sep eveng - again, no call, no update, no show. Every time I contact support, a new ticket is created and then somehow gets “Closed/Resolved” without any solution.

• 
  Abhi🐢 (@abhijeetkr27) reported 9 minutes ago

  @reliancejio Please escalate this matter and provide a proper resolution instead of repeatedly closing complaints without resolving the underlying issue.

• 
  Mohit bhagat (@mohitbhagat417) reported 14 minutes ago

  @JioCare My address is BIHAR KATIHAR PS FALKA POTHIA PIN-854114 ALL EMPLOYEES I COMPLAINT JPM FSE RETAILER ANY PERSON SAYS PROBLEM SOLVED IN 1 MONTH BUT PROBLEM NOT SOLVED ALL JIO EMPLOYEE CHEATING WITH THIS ARE ALL JIO USER COUSTOMER MANY USER EVERDAY PORT AIRTEL BUT NO RESPONSE ANY SOLV

• 
  Abhi🐢 (@abhijeetkr27) reported 14 minutes ago

  @reliancejio Since installation, AirFiber has **not provided consistent speeds** and is unreliable for my work. I have already raised **multiple complaints**, but the issue remains unresolved.

• 
  Rashi (@RashiBhandari14) reported 18 minutes ago

  Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

• 
  Akshat Saxena (@akshat__01) reported 23 minutes ago

  No support yet! got no call for any offline support for @reliancejio @JioCare

• 
  Sumit Talwar (@sumittalwar) reported 28 minutes ago

  @JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?

• 
  Souvik (@ssurjsr) reported 28 minutes ago

  @JioCare @reliancejio What a spectacular display of zero accountability. Engineer arrives with no clue, leaves saying someone else will come. 2 hours later—still nobody. I work from home and this is now impacting critical work. Apparently, Jio’s idea of customer service is to keep customers waiting while work gets disrupted. Pathetic. Unacceptable. Zero accountability. #JioFiber