Reliance Jio outages and service status in Ponnāni, Kerala

Problems in the last 24 hours in Ponnāni, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mehul bhatt (@mehulbhatt4u) reported 49 seconds ago

  @JioCare @reliancejio Requesting you to kindly cancel the voucher/order and process the refund to the original payment source at the earliest. Also request you to share the expected refund timeline and updated SR/reference number. #JioFiber #RefundDelay #CustomerSupport

• 
  Nisha Rai (@nishdelhi) reported 1 minute ago

  @reliancejio Very disappointed with @JioCare service. I have been trying to migrate my corporate mobile numbers to individual prepaid connections, but neither customer support nor the Jio service center has been able to resolve the issue.

• 
  mohit rao (@mohitrao49) reported 2 minutes ago

  @JioCare @JioCare neha when your technician comes today he told me issue from backend so can you tell what magic he will do in morning?

• 
  Ravi Singh (@rsingh033023) reported 3 minutes ago

  @JioCare What is the purpose of adding the picture when I have to text you the entire message, please do your work by getting my details with SR no on the picture. The type of customer service @AkashMAmbani

• 
  Curious Voyager (@j4ntddf76x) reported 5 minutes ago

  @JioCare Check on your system how many days have gone now! This is your customer experience? Cancel all my requests! Never again going with jio! Pathetic experience

• 
  Aryan Raj (@aryanankit_raj) reported 6 minutes ago

  So far my order isn't cancelled, customer care reps don't care, I've had several calls disconnected on face, some just lied to me saying they are raising escalation req all the while they didn't. So @JioCare IG the thing is you guys are only responsible until you take the money.

• 
  Manish (@manishtaneja07) reported 7 minutes ago

  @reliancejio @JioCare Facing frustrating issue with Jio. Need to change existing plan,team says plan can’t be changed unless extra payment is made. Poorly designed process and unhelpful support. Never faced such issues with Airtel. Customer support at Jio needs improvement.

• 
  Nakul Sharma (@NakulSh18026105) reported 8 minutes ago

  it's been for a month, yet I didn't receive any single solution or even commitment, that's how you @reliancejio @JioCare people make fool of innocent consumers, now if I don't receive any commitment or solution, I'll file compliant at consumer court @jagograhakjago

• 
  Alhaj Basha Shaik (@alhajbasha) reported 12 minutes ago

  @JioCare @JioCare As expected, there is still no update, no technician visit, and no resolution. The ticket continues to get rescheduled while the connection remains down. This repeated pattern in Udayagiri is seriously impacting work and reflects very poor service accountability.

• 
  vibhor (@IamVibhorPandey) reported 13 minutes ago

  Dear @JioCare @reliancejio @JioFiber, whenever I call customer care, I only get an automated message saying “temporary issue in your area” and the call disconnects. I am not even allowed to raise a service request. #JioFiber #JioAirFiber