Reliance Jio outages and service status in Ponnāni, Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Ponnāni, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ponnāni, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ponnāni, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Anu Radha Chowdhary🦁 (@AnuRadha63045) reported@JioCare @reliancejio Wrost Network My Location Is 5g not supported yesterday I already dm did not respond
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Arpan Ghosh (@arpantxt) reportedDear @TRAI, why doesn’t @reliancejio address old complaints? Instead, whenever an update is requested, they register a new complaint with a new date. I guess rules aren’t for everyone, if there are any. #jioscam
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lil dih big dreams (@Sur0j) reported@JioCare I was told by Jio Customer Care that the device collection date would be assigned by 16 May, but I haven't received any update from Team Jio. @JioCare Please provide me update on my service request.
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Saumitra (@Bharatvars) reported@reliancejio @JioCare I am writing to bring to your attention an unresolved issue regarding my Jio AirFiber connection (Number: +91-5353564845). At the time of installation six months ago, I paid an initial amount of ₹1,200. I was explicitly promised by booking agent
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CA Manman Kumar (@kumar_manman) reported@JioCare Received Service Restoration Message just now. Thanks for resolution. However please improve on customer service as 24 hours outage is big concern. We don’t want to go back to BSNL era.
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🙅 Radheshyam 🙅 (@Radheys51117511) reported@JioCare I just went to your jio care and it's still open, please resolve my network problem. I'm using another network
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mohit rao (@mohitrao49) reported@JioCare @reliancejio Installed Jio AirFiber 100 Mbps plan 5 days ago, but getting only ~15 Mbps speed. Already raised 5 complaints and still no resolution. Extremely poor service experience. Please escalate and resolve permanently. say no to jio
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John kumar (@KumarJohn89) reported@reliancejio @RCBTweets Dont buy #JioFiber, I paid on April 25th and they didn't install till now raised refund request on May 6th after waiting for 11 days and even today till 16th May they have not refunded and just copy paste the same terms like soon, asap, earliest. Very poor service ¬ reliable
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Naveen (@Naveen38154741) reported@JioCare @sbnews1_ I am facing outage from last 24hrs ,no service ,no support ,just waiting for techincian assignment.Frequent interruption,slow speed. It is better to switch to alternative then jio.
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Arpit Gupta (@arpitiitr) reported@JioCare @reliancejio Service Request SR000035STQZ for my Jio Fiber has been pending since 13 May 2026 with no resolution. Even calling helpline has not helped. Kindly intervene urgently.