Reliance Jio outages and service status in Patna, Bihar
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Patna, including 2 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 19, 11:41 AM GMT+5:30.
- Internet (87%)
- E-mail (4%)
- Wi-fi (4%)
- Phone (4%)
The latest reports from users having issues in Patna come from postal codes 800001 , 800020 and 800024 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Patna, Bihar
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Patna, Bihar and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Patna, Bihar
The most recent Reliance Jio outage reports came from the following cities: Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Internet | 13 hours ago |
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Patna
|
Internet | 13 hours ago |
|
Patna
|
Internet | 1 day ago |
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Patna
|
Internet | 6 days ago |
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Patna
|
Internet | 7 days ago |
|
Patna
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Patna, Bihar
Latest outage, problems and issue reports in Patna and nearby locations:
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प्रवीण (@officialcspcp) reported from Makhdumpur, Bihar@reliancejio @JioCare applied for Jio Fiber NO0000P5K6JC.Amount paid.. But no installation yet, although was commitment was for yesterday only.. Contacted on no 6201388610 (for installation) talking rubbish... Is this your customer services?is this how you train your staff???
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Arun Kumar (Ravi)🕉️🇮🇳 (@arun_7129) reported from Patna City, Bihar@JioCare I know software upgrade pushed by brand. But binary of your Jio5G service you are providing to brand. Why you are not providing binary of Jio5G to brand. That is the only reason brand are delaying to give software update. And also you have listed a F23 5G into incompatible list.
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Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar@JioCare why my wifi doesn’t work on inverter or when power goes off? How can i fix the issue?
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Abhishek Chandra (@Abhishe28855107) reported from Makhdumpur, Bihar@JioCare Very poor connection at Patna Junction. I am facing connectivity issues at Patna Junction. Kindly improve ur services.
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Kanishka Bharti (@KanishkaaBharti) reported from Hājīpur, Bihar@reliancejio @JioCare Hi, I am from Hajipur city, Bihar. Since last 3days I am noticing that jio fiber internet goes out of service and doesn’t work till 3pm. Jio router blinks red light only and doesn’t turn green. Look into this and please fix this.
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Abhay Kumar Thakur (@AbhayKu14395461) reported from Rasūlpur, Bihar@JioCare Network shi se nhi aa rha ,Net nhi smoothly chl rha ..call nhi lgta kisi ko kr rhe to yha bahut se logo ke sath same problem ho rha ... please do something @reliancejio @JioCare ...many persons suggested me to Port my number to another but I have not like to Port because I'm your
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Sandeep Chauhan (@skchauhan12) reported from Patna City, Bihar@reliancejio it's more than 2 week since 5g launch in patna. However till now my phone is receiving 5g signal despite of the fact that all my colleagues enjoying free 5g plan. I have 5g compatible phone and annual recharge of 2999 and show my interest in my jio app.
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MS😀🌅 (@ManasSinha45) reported from Patna City, Bihar@Uttams5597 @JioCare @reliancejio Indeed pathetic service these days !! #fedup
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deepak kumar (@deepakk94769217) reported from Patna City, Bihar@reliancejio signal of reliance jio lost in cell phone continously due to poor service of reliance plse take step,indira nagar rd no -3,postal park ,rajpal bhawan,patna,pin-800001
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Suryaveer kumar (@suryaveer_kumar) reported from Patna City, Bihar@JioCare I send you my problem in private message but you not take any action. How I believe you take action against your service center people who talk rudely but I send again
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Saadat (@saadathussain10) reported from Rasūlpur, BiharWhat about Jio Internet speed? is it also down like Facebook, WhatsApp @JioCare ....
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asif hussain (@asifhus47216456) reported from Patna City, BiharWorst experience at my jio store police colony patna @reliancejio @JioCare
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Z M (@ZM852120) reported from Hājīpur, Bihar@JioCare @imRahul_vk Never resolve your internet indoor service
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Arun Kumar (Ravi) (@arun_7129) reported from Patna City, Bihar@JioCare I have a account of JioPosLite with 7903145326. In this account have balance, but I am unable to login now due to my registered number has been permanently disconnect. How can i receive my amount of this JioPosLite balance.
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Amar Kumar (@ucontactamar) reported from Patna City, Bihar@JioCare Dear vi @ViBusinessIndia I am coming hope you provide proper service
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abhijeet kumar Singh (@abhijee37802958) reported from Patna City, Bihar@JioCare Jio fibre internet is very slow ..fix it otherwise take your dabba back. And Don't call next time recharge !! Pathetic it is !!
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Anand Ahuja (@ahujamdl2629) reported from Patna City, Bihar@JioCare @reliancejio My internet speed is too slow. My jio no.-6202210015 Address-patna,Bihar Please solve internet speed and call quality..
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KumarTripurari Singh (@kt_singh) reported from Patna City, Bihar@JioCare my Jio Fiber is not working for the last 4 hours. Your WhatsApp account is useless. It cannot solve anything. No body has come online yet. Helpline number is as useless. How should one complain about their problems? Please revert.
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निलेश दुबे (@iamNileshDubey) reported from Patna City, BiharPathetic network provider @JioCare @reliancejio @TRAI
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Sumeet Singh (@sumeetcool16) reported from Patna City, BiharNot a single call without call drop @reliancejio sucks.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
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Avadhesh Tripathi (@pinkuthethinker) reported@Anshuma40208584 @JioCare @airtelindia Bhai, The situation is exactly the same here. Very poor Jio signal and pathetic internet connectivity in Lucknow, the capital city of UP. I also raised a complaint last week, but unfortunately, it was all in vain. If this continues, customers will have no reason to stay with Jio.
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RESIGN (@GENZz2026) reported@TRAI I’m not getting Jio signal in middle of the city When I questioned the @JioCare they said to on the WiFi calling Now I have to buy a internet router first then sim Make @BSNLCorporate better you fools and looters!!!
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rie (@riieverse) reportedi can see 3 bands of 5g network but my net js isn’t working **** you @reliancejio @JioCare
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Tejaswin (@Tejaswinjain) reported@reliancejio @JioCare @jio_fiber i am frustrated, internet not working, app says troubleshoot (restart) then casy to contact number, when i call number, IVR says download JIo app. Frustrated with this, need one human to assign me a engineer. its simple
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Ethan (@Ethantmercer) reportedNever use Jio no proper customer support no proper way to contact seriously the worst service People never trust Jio 4 times in 4 months they are just playing around with their service @JioCare @reliancejio @jio
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ANIL (@ANIL_BRAROO) reported🚨 @reliancejio — Is this how you treat customers? A cancellation request was raised and an SR was duly acknowledged by Jio. Yet, the customer is now being told that the connection will only be cancelled if they answer an “Escalation Team” call—otherwise, billing continues! This is unacceptable. No forced service, no forced billing. Please disconnect the connection immediately and confirm closure. #Jio #CustomerRights
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@reliancejio @JioCare wifi is working from 4-5 days,worse and pathetic service. My biggest mistake to choose you. IVR just says facing internet issues in your area be patient. @TRAI worse govn agency of the world, Do not have moral responsibility about customer issues
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#KiranKumar🕉🇮🇳🚩 (@iamkumarmk) reported@JioCare Just giving Assurances will not help as our work is suffering.
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Pr (@PrAPY047) reported@JioCare @RIL_Updates Jio service is disgusting and disturbing... even jio 4G to achhe se provide krwa nhi pa raha chla hai 5g coverage dene....