Reliance Jio outages and service status in Mussoorie, Uttarakhand

Problems in the last 24 hours in Mussoorie, Uttarakhand

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mussoorie, Uttarakhand

The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.

City	Problem Type	Report Time
Dehra Dūn	Internet	2 days ago
Dehra Dūn	Internet	14 days ago
Dehra Dūn	Internet	14 days ago
Dehra Dūn	Internet	19 days ago
Dehra Dūn	TV	20 days ago

Nearby cities with recent reports

Community Discussion

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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand

Latest outage, problems and issue reports in Mussoorie and nearby locations:

• 
  Pankaj Kumar Nindra (@013Pankaj) reported 13 seconds ago from Dehradun, Uttarakhand

  @reliancejio @fiberJIO @JioCare I am highly disappointed and frustrated with the amount of money being charged vs the service offered to me in the first place. I do not understand your terms here.

• 
  Sarthak aggarwal (@Sarthak88542406) reported 3 minutes ago from Dehradun, Uttarakhand

  @JioCare Cancelled my jiofiber setup membership after 1 week due to their failure in providing service .. .. worst experience with jio fiber.. relieved after this #Jiofiberworstservice #jiofiberworst

• 
  Deepak Rana (@DeepakR50508851) reported 5 minutes ago from Dehradun, Uttarakhand

  @JioCare It's been more than 7 days now. I am done with Jio and I don't want to continue with Jio fiber hence please refund me recharged prepaid amount of Rs 1178 which I paid on 7th July and my wifi is not working since 6th July.

• 
  Prakhar Rastogi (@prakharr41) reported 10 minutes ago from Dehradun, Uttarakhand

  @reliancejio @reliancegroup @RelianceDigital your representative doesnt have the options , said by one of ur rep to transfer the line to sup or manager , i have been complaining so many times for the same issue, i have the right to talk to someone in your higher authority..

• 
  Kapil Goyal (@motivatorkapil) reported 15 minutes ago from Dehradun, Uttarakhand

  It's been a month,but @reliancejio doesn't bother to provide connection to my area, 200mtrs ahead of pole where Fiber Box is installed. Very Bad Customer handling. @_MukeshAmbani @JioFiberVoice

• 
  mamtaabi (@mamtaabi) reported 15 minutes ago from Dehradun, Uttarakhand

  @reliancejio please check how bad the service and how incompetent the employees are in Dehradun

• 
  midnight mirage (@ImPopular3) reported 16 minutes ago from Dehradun, Uttarakhand

  @reliancejio still nothing happened why are you fooling your customer's

• 
  Saurabh Sharma (@Saurabhaxis) reported 20 minutes ago from Dehradun, Uttarakhand

  @reliancejio Your service request number is SR0000161BA5. You will receive an update by 02/08/2021 21:10. To check the status of your service request using MyJio App. Pathetic services from you. Wastage of money after installation of jio fiber. Pls reverse my money of recharge..

• 
  Harish Kumar (@HarryK1211) reported 31 minutes ago from Dehradun, Uttarakhand

  @JioCare I guess this specific reply msg is taught in customer service department at jio. Every one reply the same, with zero actions.

• 
  Ganesh Nautiyal (@GaneshNautiya17) reported 33 minutes ago from Kāndli, Uttarakhand

  @JioCare In my area, jio network is very slow, earlier network was ok, but now a days, it is very bad. Kindly lodge a complain for the same.

• 
  mamtaabi (@mamtaabi) reported 34 minutes ago from Dehradun, Uttarakhand

  @reliancejio And keep your BP high for no one will attend to your problems as CC is at it’s lowest.

• 
  mohit rauthan (@mohitrauthan2) reported 34 minutes ago from Dehradun, Uttarakhand

  @JioCare firstly in 70 days you didn't resolve my issue now 20 days of complaining 3times no one comes to pick my jio box for connection closing how pathetic your service is i think your jio fiber team is collapsed in dehradun.

• 
  Harish Kumar (@HarryK1211) reported 35 minutes ago from Dehradun, Uttarakhand

  @JioCare Mahesh, Trust me, you guys just send SMS and forget about the service. It's so sad that you guys put so much money on advertisement but zero efforts in customer service. @kapil77ahuja

• 
  Alpinestar (@ajaykandari) reported 35 minutes ago from Dehradun, Uttarakhand

  @JioCare poor customer service and pathetic engineer support

• 
  Nikhil (@Bahukhandi) reported 35 minutes ago from Dehradun, Uttarakhand

  @JioCare @fiber_jio Jio fiber is down since one day. Ticket is logged but no one came till now to fix it. Just checked with customer care as per them ticket is still not assigned. Does it take 24 hours to assign ticket.

• 
  Nikhil (@Bahukhandi) reported 38 minutes ago from Dehradun, Uttarakhand

  @jio_fiber @JioCare @reliancejio still waiting for resolution. When will you guys respond.

• 
  Deepak Rana (@DeepakR50508851) reported 42 minutes ago from Dehradun, Uttarakhand

  @JioCare Such a shame jio team...it's been 6 days now and you are still saying allow us some time.....how much more time do you want to resolve the issue. I have not seen so irresponsible behaviour from such a big brand. Shame on you.......

• 
  Abhishek Jaiswal (@7justabhishek) reported 47 minutes ago from Dehradun, Uttarakhand

  @reliancejio I have been trying to get the Jio fiber problem resolved for 3 days but nobody has bothered to do anything. On top of that, your service team marked it as resolved. My internet pack has been running in the meanwhile. Why can't you resolve a simple issue ?

• 
  Pankaj Dangwal (@pankaj2020singh) reported 49 minutes ago from Dehradun, Uttarakhand

  @JioCare Appreciate the quick response. Hope this promptness can be seen in problem resolution. 48 hours seems to be very less time for Jio team. Take your time. Bitterly Disappointed with jio service.

• 
  Prakash Kala (@prachand15) reported 49 minutes ago from Dehradun, Uttarakhand

  @JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nishant Pandey (@Nishant_Banker) reported 7 minutes ago

  @JioCare , My jio fibre is not working since 23 July. Have raised complaint on 25 July which number is SR00003C6TGF. No one contacted me from the service team. Is it 24 hrs TAT? Worst service. Get it resolved as soon as possible.

• 
  Jinoy Jose P. (ജിനോയ്‌ ജോസ്‌ പി.) (@jinoyjosep) reported 7 minutes ago

  @reliancejio @JioCare Pls respond! Services have been down since midnight and nobody cares!.

• 
  Kamlesh Mehta (@kamleshmehtta) reported 9 minutes ago

  Very disappointing @JioCare. Payment was taken after confirming JioFiber feasibility. After payment, I was told the box is full & connection can't be provided. Even after 7 days, ₹4,443.46 refund is pending. Why hold a customer's money without providing service? Refund now.

• 
  viral (@luckychandh) reported 11 minutes ago

  Hi, I recently recharged my number, but didn't get the benefits, please connect with someone with which I can discuss the issue (recharged 899 for 90 days, but didn't get jio hotstar benefits) @JioCare

• 
  Ankit Singh (@followingankit) reported 11 minutes ago

  Whenever there is a power outage, all Jio services, including calling and internet, stop working completely. no permanent solution has been provided. The issue was fixed for a short period, but now it has started happening again I can no longer tolerate this @TRAI @reliancejio

• 
  Rohith (@rohithrediee07) reported 11 minutes ago

  Hey @reliancejio @JioCare we tried to change ownership but I’m unfortunately i was getting regret message from your end by could not be processed due to Junk Characters in customer / LR details. Please help with me this issue

• 
  Rahul Srivastava (@RahulRahul71) reported 12 minutes ago

  @airtelindia is there any solution or no one is looking @reliancejio can you please connect as i am looking to change from this pathetic service if airtel to jio

• 
  klm☘️ (@Cactuspark1) reported 12 minutes ago

  @JioCare I would like to thank @JioCare and the social media support team for responding quickly and ensuring this issue was resolved. A special thanks to Mahendran R, the field engineer, who visited promptly, patiently explained the issue, and made sure it was fully resolved. This is the level of service I've generally experienced from @JioCare over the years, which is why I was surprised that this incident was handled so poorly initially and pushed me to the point of requesting cancellation of my 5-year-old connection. I'm glad the issue was resolved once it was escalated. Thank you for restoring my faith in your customer support.

• 
  Arun Manicka S (@ArunManicka) reported 14 minutes ago

  @JioCare Dipesh, this is an involuntary disconnection due to Jio's total failure to provide service after removing local poles (SR00003BPF29). Per TRAI guidelines, non-refundable clauses apply to voluntary churn, not permanent service default on Jio's end.

• 
  Abhishek koserwal (@akoserwal) reported 15 minutes ago

  @JioCare my connection still not working despite engineer visit. This is really pathetic situation