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Reliance Jio

Reliance Jio outages and service status in Mussoorie, Uttarakhand

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 16, 1:08 PM GMT+5:30.
  • 75% Internet (75%)
  • 25% Total Blackout (25%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mussoorie, Uttarakhand

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mussoorie, Uttarakhand

The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.

CityProblem TypeReport Time
Dehra Dūn Internet 4 days ago
Dehra Dūn Total Blackout 12 days ago
Dehra Dūn Internet 13 days ago
Dehra Dūn Internet 26 days ago

Nearby cities with recent reports

Dehra Dūn

1 recent signals

4 days ago

Community Discussion

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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand

Latest outage, problems and issue reports in Mussoorie and nearby locations:

  • mkmonu100
    Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand

    @somitsrivastav_ @JioCare Team jio fiber ,           I am seriously frustrated with your service your fiber service is my worst experience, your enginer visit not done since 3rd of May my recharge is wasting my money is wasting and you and your team is useless..

  • RajenderRaturi
    Rajender Raturi (@RajenderRaturi) reported from Dehradun, Uttarakhand

    @reliancejio @JioFiberVoice @JioCare hell of service.. 3 days of complaint still no service call.... Shame

  • Bahukhandi
    Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand

    Ticket to fix SR0000159GNE was raised 2 days back. Team came after 2days not able to fix. With 2 couplers they were loosing power so they asked me to go for new connection with nearest s2 they can't terminate my existing connection to nearest s2 again I pay 2500 @TRAI @JioCare

  • ajaykandari
    Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand

    @JioCare 4th day and no sign of engineer to fix the STB , no even one call from them , Jio services has degraded drastically

  • Bahukhandi
    Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand

    @JioCare @fiber_jio Jio fiber is down since one day. Ticket is logged but no one came till now to fix it. Just checked with customer care as per them ticket is still not assigned. Does it take 24 hours to assign ticket.

  • shobhit1202
    Shobhit Bhatnagar (@shobhit1202) reported from Dehradun, Uttarakhand

    @JioCare Such a poor and unprofessional service support from jio fiber. It’s been 6 days in continuation without service and customer care still saying in 2 hrs service will be stored. They have no clue at all about the fault. Service engineers are not bothered to visit. Ridiculous!

  • 013Pankaj
    Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand

    @reliancejio @JioCare And why 24 hours are required, are you having less workforce or are you going to balance this by refunding me the amount for the number of hours my services are not working.

  • ajaykandari
    Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand

    @JioCare poor after sales service of jio , the engineers call us like giving orders …feel like we are helpless …prepaid the amount and repent later

  • prachand15
    Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand

    @JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.

  • Shubham875515
    Shubham Ghildiyal (@Shubham875515) reported from Dehradun, Uttarakhand

    @JioCare In 2020 I lost my jio SIM card (9149377218). I visit to jio store near me to buy my lost SIM card, but the store agent say's that the no. Is allowed to other customer & we are unable to allot you that no. ,I need that no. Back Please help me @JioCare

  • chefroyindra
    Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand

    @JioCare As the required action has not been taken from your end regarding the issue of fiber connection! I would want to know the process of the money refund so that I can go ahead with a better service provider ! Plz look into my case and get the refund initiated at the earliest!

  • Shubham_Phardi
    Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand

    @JioCare @reliancejio @JioFiberVoice Just doing scam with there customers Your Customer care executive refused to take my disconnection request. after trying & talking to 4-5 customer care executive then they lock my SR for disconnection during my trial period.

  • iemmcp
    ◦•●◉✿ चेतन मिश्रा ✿◉●•◦ (@iemmcp) reported from Dehradun, Uttarakhand

    @JioCare We have been requesting and following up with Reliance Jio Fiber Team for providing services since July 2020, but there is No Single Response from any one officials. May be the company has gone such big that it needs to be reminded that only Customer is the King. 👊👊

  • pankaj2020singh
    Pankaj Dangwal (@pankaj2020singh) reported from Dehradun, Uttarakhand

    @JioCare Appreciate the quick response. Hope this promptness can be seen in problem resolution. 48 hours seems to be very less time for Jio team. Take your time. Bitterly Disappointed with jio service.

  • UdiptaGupta
    ~ Udipta ~ (@UdiptaGupta) reported from Dehradun, Uttarakhand

    @JioCare Any updates on the issue. I have got mails as recent as one week back.

  • ramtajogi_uk07
    Avi Sharma (@ramtajogi_uk07) reported from Dehradun, Uttarakhand

    @JioCare Since the error and the disrupted service was not from the customers end but @reliancejio end. Such poor management and customer support system. Sooner or later, it'll take its toll.

  • _maitri_mehta_
    Maitri (@_maitri_mehta_) reported from Dehradun, Uttarakhand

    @JioCare @reliancejio Had to turn to Twitter as a last resort. This is not the kind of service we expect. Have contacted customer support multiple no. of times and in response we only get to hear that we will be visiting and no one shows up. It has affected my work deeply.

  • mkmonu100
    Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand

    @JioCare worst service of jio fiber customer care ,I am facing issue that fiber not working since 3rd of May 10 am onwards but still there is no enginer visit done ,and also your customer care make a fool of customer... I am not recommended to anyone using jio fiber ...

  • mohitrauthan2
    mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand

    @JioCare why your after sale service is so pathetic.

  • motivatorkapil
    Kapil Goyal (@motivatorkapil) reported from Dehradun, Uttarakhand

    It's been a month,but @reliancejio doesn't bother to provide connection to my area, 200mtrs ahead of pole where Fiber Box is installed. Very Bad Customer handling. @_MukeshAmbani @JioFiberVoice

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bindaasbipasha
    Technical Youth Rajasthan (@bindaasbipasha) reported

    @TRAI Jio and Airtel are in a bad state in the villages! Looking at their networks, it feels like we only gained independence on paper; in reality, we are still enslaved. When we pay for such expensive recharges, what is the problem with providing a good network? @JioCare @airtelindia

  • Akiltweets_
    Akil Mansuri (@Akiltweets_) reported

    @JioCare Very bad experience 😔😐@jiocare

  • JoshiEien
    Ajay Joshi Chemicals (@JoshiEien) reported

    This jio team is really besharam @JioCare @reliancejio service outage for the last 48 hours.

  • thefoodinterval
    The Food Interval (@thefoodinterval) reported

    @JioCare Bear with us!!! Firstly your Wifi is down for atleast 10 days a month and Jio dont have shame or courtesy to refund amount for days where system down which is your problem. I will write to consumer court for harassing and not compensating for sure. shame on such brand

  • sbunnithan
    Santhosh Unnithan (@sbunnithan) reported

    @JioCare airfiber conecton ws activtd on Aug12,from then it hasn't worked properly, opened a SR on 14, it ws only attended after 4days, it was closed thinking issue was resolved only to find that issue was back,hardly within 30mins, opened another ticket on 18& til not attended

  • Shantanu_167
    Shantanu (@Shantanu_167) reported

    @JioCare I am not able to book a service request for 20th morning and the app is booking for 21st of August I.e. you support will come after 2 days This is happening again and again please look into is and send the Engenir at 8 am on 20-08-2026.

  • Bhabani02
    Call me Dash 🇮🇳 (@Bhabani02) reported

    @reliancejio @JioCare The internet speed is very low alongwith call drop for last 6-8 months. Whenever I call Customer care, they r saying our network team is upgrading the network/ working on it & it will be resolved soon. No relief, monthly plans r getting costlier & net slower

  • YoursRajneeshKs
    Rk_Since_1985 (@YoursRajneeshKs) reported

    @reliancejio @JioCare I want to port my number from Airtel to your network, can you guys help me in doing this and also I need a yearly plan without internet.

  • Shad_Ansari_12
    Shad Ansari (@Shad_Ansari_12) reported

    @JioCare @reliancejio You say coverage is “very good” in our area, but we are the ones actually using your network and facing the problem every day. Please come to Bakhrabad urf Khatai, Bijnor-UP 246734 and test it yourself. Calls break, internet fails, and indoor signal disappears.

  • tejasbakliwal
    Tejas Bakliwal (@tejasbakliwal) reported

    @reliancejio Extremely disappointed with the continuous issues with JioFiber. Despite repeated complaints, your technical team has been unable to provide a permanent resolution. This level of service is unacceptable. Please look into this urgently and resolve @RIL_Updates