Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mussoorie, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 8, 11:50 PM GMT+5:30.
- Internet (45%)
- Wi-fi (27%)
- Phone (14%)
- TV (9%)
- E-mail (5%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 9: Problems at Reliance Jio
Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 15 hours ago |
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Dehra Dūn
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TV | 2 days ago |
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Dehra Dūn
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Internet | 5 days ago |
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Dehra Dūn
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Internet | 7 days ago |
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Dehra Dūn
|
Internet | 7 days ago |
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Dehra Dūn
|
Wi-fi | 7 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Kapil Goyal (@motivatorkapil) reported from Dehradun, UttarakhandIt's been a month,but @reliancejio doesn't bother to provide connection to my area, 200mtrs ahead of pole where Fiber Box is installed. Very Bad Customer handling. @_MukeshAmbani @JioFiberVoice
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Prakhar Rastogi (@prakharr41) reported from Dehradun, Uttarakhand@reliancejio @RelianceDigital @JioCare i ll sue you guys , this is the limit for disconnecting the call on my face even i have never spoken wrong word..u guys never allowed my to speak to your sup or manager , i want you guys to take off your pathetic jio fiber box , refund back
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~ Udipta ~ (@UdiptaGupta) reported from Dehradun, Uttarakhand@JioCare Any updates on the issue. I have got mails as recent as one week back.
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Nidhi Bahuguna 𑆤𑆴 𑆣𑆵 (@vinirish) reported from Kulri, Uttarakhand@reliancejio no service for wifi, mobile phone since 3 days . Location - Balahissar Mussoorie Uttarakhand No response from customer care number No way to contact any jio customer care
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Vandana Rana (@Vandana11697842) reported from Dehradun, Uttarakhand@reliancejio Worst service I have ever seen...I have paid 3 months amount in advance and service provider said 1 month is free.. after 3 months I have received a bill amount of 834 around. What the nonsense is this..
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AKASH AGGARWAL (@akashagg96) reported from Dehradun, UttarakhandStill no response from your service team @JioCare
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Kshitiza Singh (@kshitiza) reported from Dehradun, Uttarakhand@reliancejio pathetic sevice response ...it's been 2 days since the complaint register and no response.
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Om Prakash Tiwari (@omprakashtiwa18) reported from Dehradun, Uttarakhand@JioCare still waiting for complaint no.sr00001dhzyv,very poor service
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Naveen Singh Panwar (@npxxx) reported from Dehradun, Uttarakhand@JioCare i am discontinuing @Airtel_Presence airtel fibre because service is not good in it and i want to get jio fiber now please connect
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@jio_fiber @JioCare @reliancejio still waiting for resolution. When will you guys respond.
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KRISHNAA NAND SHARMA (@NandKrishnaa) reported from Dehradun, Uttarakhand@JioCare Its more than 20 days. Plz solve the problem. I am paying Rs. 1768.80 per month. Plz refund my hard money as you are completely failed to solve to restore the internet connection and other facilities. Very poor experience with jio fibre and its customer support system 🙏🏻
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Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand@JioCare Team jio fiber , I am seriously frustrated with your service your fiber service is my worst experience, your enginer visit not done since 3rd of May my recharge is wasting my money is wasting and you and your team is useless. Com no :- SR00001ARKHP Lad no :-+911353557413
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Ashutosh Jha (@Ajha4U) reported from Dehradun, Uttarakhand@RelianceDigital @JioCare @reliancejio you are talking that reliance jio will solve the all your problems within 24h but 3rd day is completed of the service request number SR000015SE2X and still not resolved. This will damage your images.
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare @reliancejio My Jio fiber device was removed on 29 April, it's been 18 days, I have not received my security refund. Look into the problem and help . Harish
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Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand@JioCare This is where you all seem to be lost...if the engineer had visited me and had resolved the problem then why am I tweeting? Attach the copy of his work done report... Wake up and earn your salaries honestly... @reliancejio @IshaAmbaniReal
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@jio_fiber @JioCare what if user has recharge fiber plan for 30 days, due to network issue customer has not avail the service for 10 days. Will you be increasing validity by 10 days or returning his money @TRAI please wake up, as per their customer care they don't provide either
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Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand@JioCare What is the current status of my issue with the connection Instalation? No update until yet
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@JioCare @reliancejio worst service provider.. been asking for service and talking to executive and district supervisor for 1 week still not a single engineer has come to solve our problem...
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare It's been more than 7 days now. I am done with Jio and I don't want to continue with Jio fiber hence please refund me recharged prepaid amount of Rs 1178 which I paid on 7th July and my wifi is not working since 6th July.
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Prashant Mishra (@Prashant_ddn007) reported from Dehradun, Uttarakhand@JioCare Still not done after giving appointment for today. Shall I go to court against jio or I'll get service ?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nikhilesh Saini (@nikhii89) reported@JioCare Please look into the problem. We are paying equally but facing poor service in the area. Very bad network, not internet speed. Even the jio app is not working.
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Saturn Smoker (@saturnsmoker18_) reportedHi @JioCare, My JioFiber installation for Order No. **NO0001EI8FTY** has been delayed due to "technical reasons." Full payment has already been made. The installation was supposed to be completed yesterday, but there has been no resolution yet. The salesperson is also not answering my calls. Kindly look into this on priority and provide an updated installation timeline. Thank you.
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what a joke (@samit275) reported@JioCare A service request (SR00003A1KHV) was raised on 02 July 2026. The MyJio app showed that an engineer, Sushil Tiwari, was assigned to visit my premises today.
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saigirish nagasamy (@SaigirishN) reported@JioCare My internet has been down since July 4, and it has been 5 days without any proper resolution. Despite raising complaints and trying to contact support, there has been no response. I’m unable to work from home due to this issue. Please look into this urgently.
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राम (@ShriramNgp) reported@VISHNARAMBISHN5 @airtelnews they will not help you, better switch to @JioCare
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CA Anand George (@option_king_ca) reported@JioCare I raised a complaint yesterday due to a complete internet outage. Despite repeated follow-ups, no technician has visited so far, and the issue remains unresolved. This delay is unacceptable and is affecting my work. Kindly prioritize this complaint. R ID :SR00003AIYXD
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Vikas Singh (@VikasSi94922142) reported@JioCare 5 days down and still no confirmed slots? This is completely unacceptable for a premium 'AirFiber' service! My work is completely stopped. I don't need automated excuses, I need an engineer today. Please share the contact details of the Badlapur West Area Manager immediately.
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पंकुल शर्मा Pankul Sharma 🇮🇳 (@PankulSharmaTOI) reported@JioCare @reliancejio I'm only receiving messages like this, but no one has shown up yet. Dear Customer, RELOCATION Appointment for your JioHome connection with Set top box ref Order number CO0001T9ETXV is scheduled on 09-Jul-2026 between 10:00:00 - 11:30:00. You will receive an Order completion code
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Compudexter (@compudexter) reported@JioCare You guys are pathetic when it come to customer service, I have still not received my refund amount. @reliancejio @JioCare
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Gaurav Vishwakarma (@Gauravv14391) reported@JioCare your work ethics 1. No call recieved from jio for this issue 2 . Raised ticket hard closed 3 . No update on mail 4 . No resolution only chatting show 5 . Call center not picking up the call 6 . Giving different update in DM and post 7. Not giving actual status upadte