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Reliance Jio

Reliance Jio outages and service status in Mussoorie, Uttarakhand

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Mussoorie, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 14, 12:23 AM GMT+5:30.
  • 57% Internet (57%)
  • 21% Wi-fi (21%)
  • 7% E-mail (7%)
  • 7% TV (7%)
  • 7% Phone (7%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mussoorie, Uttarakhand

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mussoorie, Uttarakhand

The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.

CityProblem TypeReport Time
Dehra Dūn Internet 16 hours ago
Dehra Dūn Internet 4 days ago
Dehra Dūn Internet 4 days ago
Dehra Dūn E-mail 4 days ago
Dehra Dūn TV 4 days ago
Dehra Dūn Wi-fi 5 days ago

Nearby cities with recent reports

Dehra Dūn

7 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mussoorie, Uttarakhand

Latest outage, problems and issue reports in Mussoorie and nearby locations:

  • shyamphartyal
    Shyam PHARTYAL "श्याम फर्त्याल", Ph.D.🌱🌿🌲🌱 (@shyamphartyal) reported from Dehradun, Uttarakhand

    Dear @JioCare @reliancejio I have registered 4 complaints about Jio Fiber broken cable (SR000015SB88) which supposed to be resolved by 17/07/2021. No visit by service engineer. Very poor customer care, which is unacceptable. I may switch to other services provider if not resolved

  • iemmcp
    ◦•●◉✿ चेतन मिश्रा ✿◉●•◦ (@iemmcp) reported from Dehradun, Uttarakhand

    @JioCare We have been requesting and following up with Reliance Jio Fiber Team for providing services since July 2020, but there is No Single Response from any one officials. May be the company has gone such big that it needs to be reminded that only Customer is the King. 👊👊

  • HarryK1211
    Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand

    @JioCare Same old stupid reply. God

  • akashagg96
    AKASH AGGARWAL (@akashagg96) reported from Dehradun, Uttarakhand

    Still no response from your service team @JioCare

  • ShashiK18645785
    Shashi Kant (@ShashiK18645785) reported from Dehradun, Uttarakhand

    It's very easy to commit ... Commitment which may not be fulfilled yes .. @JioCare @reliancejio .. you have been like a red wine bottle which I have bought but unfortunately cork got broken and now it's inside the bottle .. Before installation service 0/10..

  • HarryK1211
    Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand

    @JioCare Can you guys give me a fix date

  • rawatz
    ARUN RAWAT (@rawatz) reported from Dehradun, Uttarakhand

    @JioCare Worst service in Dehradun After getting KYC and payment done yesterday afternoon by Mr Naresh from sales, I was promised that I will have connection today and this is my only condition while switching to jio fiber.

  • mohitrauthan2
    mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand

    @JioCare 11 complains now till no resolution. More than 30 days and no solution should i go to consumer forum.

  • AdeshUniyal
    Adesh Uniyal (@AdeshUniyal) reported from Dehradun, Uttarakhand

    Its been more than 15 days since I have applied for relocation for my JIO fibre connection. But, the customer support member doesn't seem to be available for the execution, even calling consecutively for more than a week. It's very disappointing! @reliancejio @JioCare

  • Bahukhandi
    Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand

    Ticket to fix SR0000159GNE was raised 2 days back. Team came after 2days not able to fix. With 2 couplers they were loosing power so they asked me to go for new connection with nearest s2 they can't terminate my existing connection to nearest s2 again I pay 2500 @TRAI @JioCare

  • 013Pankaj
    Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand

    @reliancejio @fiberJIO @JioCare I am highly disappointed and frustrated with the amount of money being charged vs the service offered to me in the first place. I do not understand your terms here.

  • mamtaabi
    mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand

    @reliancejio The company culture is to trouble customers after payment! Is that the company culture?

  • prakharr41
    Prakhar Rastogi (@prakharr41) reported from Dehradun, Uttarakhand

    @reliancejio @RelianceDigital @JioCare i ll sue you guys , this is the limit for disconnecting the call on my face even i have never spoken wrong word..u guys never allowed my to speak to your sup or manager , i want you guys to take off your pathetic jio fiber box , refund back

  • prachand15
    Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand

    @JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.

  • Swapnil_Jojo
    Swapnil Joshi (@Swapnil_Jojo) reported from Dehradun, Uttarakhand

    @JioCare Umm guys you have been creating service requests from the last two months . Without any visit!

  • chefroyindra
    Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand

    @JioCare As the required action has not been taken from your end regarding the issue of fiber connection! I would want to know the process of the money refund so that I can go ahead with a better service provider ! Plz look into my case and get the refund initiated at the earliest!

  • AniketR40244315
    Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand

    @JioCare @rajankgupta I have been complaining for 9 days to transfer my jio fiberbut no response was received, it is getting delayed everyday.Due to lack of relocation, I am facing a lot of trouble and it is happening and I went to my nearest Jio office and I am not getting any response from 3 days

  • Shubham_Phardi
    Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand

    @JioCare @reliancejio @JioFiberVoice Just doing scam with there customers Your Customer care executive refused to take my disconnection request. after trying & talking to 4-5 customer care executive then they lock my SR for disconnection during my trial period.

  • abbhiinav53
    Abbhiinav Sharmaa (@abbhiinav53) reported from Dehradun, Uttarakhand

    @JioCare my service request SR00001E9GH4 has been closed without providing the resolution, i am raising this for past 3 months everytime it is being closed

  • 7justabhishek
    Abhishek Jaiswal (@7justabhishek) reported from Dehradun, Uttarakhand

    @JioCare The issue remains unresolved and nobody has even tried to resolve it. Please refund my money if you do not want to resolve and I will switch to some other provider.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • chandra20dec85
    Chandra (@chandra20dec85) reported

    @JioCare My STB voucher was generated (DV0000032SDE) and successfully redeemed on 22 Jan 2026 (SR: TC00000A5IHG). This proves eligibility. Yet no engineer visit or installation till date. For months I've received only assurances, not service. Please resolve urgently. #JioFiber

  • Dipjyoti_X
    Dipjyoti BORAH (@Dipjyoti_X) reported

    @JioCare Stop pasting the same old tweet. Do you have any solution? What is the use of this service if we can't access it when we need it the most? Do you really think this will solve the issue by 19 July or before?

  • TwtShubhamYadav
    Shubham Yadav (@TwtShubhamYadav) reported

    @JioCare Every time we hear that our backup team is trying to fix the problem but till now some problems have not been fixed, one team is saying 24 hours and the other team is saying 7 days.

  • iam_sai_
    Sai (@iam_sai_) reported

    @JioCare @SPrajapati56029 I need help, you guys are ghosting me. Please respond!

  • anotherlearner
    curious guy (@anotherlearner) reported

    @Airtel_Presence As expected service request got rescheduled to Tommorow. @Airtel_Presence you are not able to fix this my work is getting impacted due to this. Just give me steps to close my connection. I am gonna move to @JioCare

  • zataksboy
    Abhijit Biswas (@zataksboy) reported

    @JioCare I have been waiting since yesterday. One thing I have noticed is that your service is getting worse day by day. Despite raising a service request and following up multiple times, no technician has visited yet. This delay is very disappointing and unacceptable.

  • AshishR11931632
    Ashish Rai (@AshishR11931632) reported

    @JioCare @JioCare its already in the DM for 7 months - cant you see it ?? Just see your responses - you said there is service request also open - multiple : but you are just dilly dallying Shame on you

  • Sandeep94179896
    Sandeep Sharma (@Sandeep94179896) reported

    @JioCare Complete lack of communication is unacceptable and raises serious concerns about Jio's customer service standards. Kindly provide an immediate update on my refund status. If this issue remains unresolved, I will be compelled to raise it with @jagograhakjago grievance authorities

  • deepakrj1988
    Deepak Menghani (@deepakrj1988) reported

    @JioCare @_MukeshAmbani @TRAI Again why you rescheduled SR00002LRQD8 for your JioFixedVoice Number connection having JioFixedVoice Number +911413593750, we have scheduled an appointment with a Jio service engineer at your premises on 14-Jun-2026 between 16:00:00 - 17:00:00.

  • abhihatemuslims
    sudir khan (@abhihatemuslims) reported

    Switched from physical SIM in 4G phone to eSIM on iPhone. Backend profile is stuck on LTE. A regular agent raised a service request (SR: SR000038CUET) with a 1-week resolution time. This is a simple provisioning lock. Please escalate and push the 5G SA profile @JioCare