Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (53%)
- Wi-fi (35%)
- Total Blackout (6%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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Wi-fi | 16 days ago |
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Wi-fi | 16 days ago |
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Phone | 16 days ago |
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Internet | 16 days ago |
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Internet | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand@JioCare you people became so shameless now almost 50days of complaint 12 complains have been raised and yet no resolve thats how you fool customers.
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mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand@reliancejio please check how bad the service and how incompetent the employees are in Dehradun
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Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand@somitsrivastav_ @JioCare Team jio fiber , I am seriously frustrated with your service your fiber service is my worst experience, your enginer visit not done since 3rd of May my recharge is wasting my money is wasting and you and your team is useless..
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Kapil Goyal (@motivatorkapil) reported from Dehradun, UttarakhandIt's been a month,but @reliancejio doesn't bother to provide connection to my area, 200mtrs ahead of pole where Fiber Box is installed. Very Bad Customer handling. @_MukeshAmbani @JioFiberVoice
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Maitri (@_maitri_mehta_) reported from Dehradun, Uttarakhand@JioCare @reliancejio Had to turn to Twitter as a last resort. This is not the kind of service we expect. Have contacted customer support multiple no. of times and in response we only get to hear that we will be visiting and no one shows up. It has affected my work deeply.
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @JioCare I do not understand this process at all. Either you give me the contact details of the technician so I synch up with him and he makes sure he is in the right place to fix the issue.
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare poor after sales service of jio , the engineers call us like giving orders …feel like we are helpless …prepaid the amount and repent later
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AKASH AGGARWAL (@akashagg96) reported from Dehradun, UttarakhandStill no response from your service team @JioCare
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare @rajankgupta I have been complaining for 9 days to transfer my jio fiberbut no response was received, it is getting delayed everyday.Due to lack of relocation, I am facing a lot of trouble and it is happening and I went to my nearest Jio office and I am not getting any response from 3 days
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Prashant Mishra (@Prashant_ddn007) reported from Dehradun, Uttarakhand@JioCare Still not done after giving appointment for today. Shall I go to court against jio or I'll get service ?
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare I am getting frustrated every passing hour .... today also engeneer visit did not happen, it's been a week now. Are you guys trying to make fool. I got msg today that visit will happen but nobody turned up. Can you please tell if you really want to resolve the issue or not.
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare Our services in your area are restored. If you are still unable to use internet services for your JioFiber Service ID 1353575643, please restart your JioFiber router. Thank you for your patience.
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mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand@JioCare firstly in 70 days you didn't resolve my issue now 20 days of complaining 3times no one comes to pick my jio box for connection closing how pathetic your service is i think your jio fiber team is collapsed in dehradun.
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KRISHNAA NAND SHARMA (@NandKrishnaa) reported from Dehradun, Uttarakhand@JioCare It’s more than 25 days. All entertainment like TV, internet etc are not at all working. I have registered complaint on 19.07.22. No engineer visited till date. Very poor service by jio fibre. Plz suggest me how to get the jio connection deactivated and to get back the money.
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Shyam PHARTYAL "श्याम फर्त्याल", Ph.D.🌱🌿🌲🌱 (@shyamphartyal) reported from Dehradun, UttarakhandDear @JioCare @reliancejio I have registered 4 complaints about Jio Fiber broken cable (SR000015SB88) which supposed to be resolved by 17/07/2021. No visit by service engineer. Very poor customer care, which is unacceptable. I may switch to other services provider if not resolved
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Ganesh Nautiyal (@GaneshNautiya17) reported from Kāndli, Uttarakhand@JioCare In my area, jio network is very slow, earlier network was ok, but now a days, it is very bad. Kindly lodge a complain for the same.
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare @JioFiberVoice My Jio fiber connection is not working since yesterday 9 pm. Service ID 1353575643 I got this message Our services in your area are restored. If you are still unable to use internet services for your JioFiber Service ID 1353575643.
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@JioCare worst service provider 👍🏻
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manish Kamdar (@manish_kamdar) reported@JioCare Eight straight days and still the issue has not been resolved. I think it is better you take back your connection. I’m not interested in your lousy service.
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Omkar Deshpande (@DeshpandeO80840) reported@JioCare Complaint marked as cancelled but refund still not received. It was promised within 10–12 days, now it’s been 15+ days. This delay is unacceptable. Kindly process the refund immediately or I will escalate this further. @JioCare
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Riya (@Riya1460975) reported@satheeshrj A similar thing happened to my brother on vacation an incorrect pack got activated. Despite multiple complaints, he was overcharged. He later switched to @reliancejio and hasn’t faced such issues you could consider it too..
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harshika khatri (@khatri_harshika) reported@JioCare I already shared these details when service request was raised on 16th april for cancellation, I don't see the point why you are asking it again
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V (@Vishu7) reported@reliancejio Called back to customer care.. Cc person repeated same escalation story... Then transferred call to senior executive as they say! Who repeated the same story ditto!! Then again one level up transfer but finally they cut the call b4 senior's senior gets connected!
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Susheel Nagpal (@susheelnagpal) reported@jio_fiber @JioCare, you have cancelled my new connection, but not refunded the booking amount. Phone, chat, email all going in loop without resolution or update.
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padarthi raghava (@raghav24996) reported@JioCare @jio_fiber, please check your records before updating my ticket status. It constantly shows a "Technician Visit" between 11 PM – 12 AM, yet no one arrives. While calling to customer service they are proving it would be resolved within the time. Request ID:SR00002KQ0BO
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Jack (@WhoMukul) reported@JioCare @jio_fiber Received my AirFiber bill. I’m on a 100 Mbps plan & usually pay ~₹1K, but this time I’ve been charged 2053. Support mentioned OTT charges, but I am not using any JioFiber OTT set-top box or OTT services. Please review this incorrect billing and resolve ASAP.
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Mayur Kiran (@MayurKiran139) reported@JioCare Why are you sending me the same msg again??? Are you dumb or do you think I am dumb? Just resolve the issue for me, do not give me false hopes please
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Ganesh (@Ganeshppie) reported@JioCare When I spoke with customer care about why the Escalation Request SR000034B1HF shows as completed even though no resolution provided - she told me that request shows as Completed because of Technical issue @reliancejio @JioCare Apne technical issue se mere net theek karvalo