Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (83%)
- Wi-fi (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 12 days ago |
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Internet | 12 days ago |
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Wi-fi | 13 days ago |
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Internet | 13 days ago |
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Internet | 13 days ago |
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Internet | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Mayank Tiwari (@Mayanktiwari_mt) reported from Dehradun, Uttarakhand@JioCare what kind of service you are providing, my wifi has stopped working and on jio app is showing no availability for engineer visit till 3rd december. I have to work from home. How am I going to do that? @TRAI
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Rajender Raturi (@RajenderRaturi) reported from Dehradun, Uttarakhand@reliancejio @JioFiberVoice @JioCare hell of service.. 3 days of complaint still no service call.... Shame
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ARUN RAWAT (@rawatz) reported from Dehradun, Uttarakhand@JioCare Worst service in Dehradun After getting KYC and payment done yesterday afternoon by Mr Naresh from sales, I was promised that I will have connection today and this is my only condition while switching to jio fiber.
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midnight mirage (@ImPopular3) reported from Dehradun, Uttarakhand@reliancejio still nothing happened why are you fooling your customer's
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare poor customer service and pathetic engineer support
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare Your service request number is SR0000187PEH. You will receive an update by 2022-01-11T09:45:33. Services of JioFiber Service ID 299561181487 have been temporarily disconnected as per your request. Register Mobile No. 8171093225
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mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand@JioCare pathetic service now they are telling me to deposit these fiber and dth box to 20kilometeres away from my house i will send you the video of firing jio finer and dth box and i will post it on social media also awful experience jbhse liya hai jio fiber tbhse pareshan ***.
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare services have degraded drastically, amount deposited and no service engineer to resolve issue , waiting since 2 days …no even a single call from customer care
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare poor after sales service of jio , the engineers call us like giving orders …feel like we are helpless …prepaid the amount and repent later
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Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand@JioCare @reliancejio @_MukeshAmbani It’s been too much of assurance with no immediate action been taken yet .cant wait any further going along with your false commitments and horrible services! Kindly get the refund initiated asap and confirm
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@jio_fiber @JioCare what if user has recharge fiber plan for 30 days, due to network issue customer has not avail the service for 10 days. Will you be increasing validity by 10 days or returning his money @TRAI please wake up, as per their customer care they don't provide either
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare I have been complaining for 9 days to transfer my jio fiber but no response was received, it is getting delayed everyday.Due to lack of relocation, Im facing a lot of trouble and it is happening and I went to my nearest Jio office and Im not getting any response from 11 days
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @JioCare @fiberJIO First thing when I raised a complaint with the Jio customer care they ask me to wait for 24 hours, damn why should I wait for 24 hours I do not understand. And on top of that I do not get the details of the person who is going to fix the issue.
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare I have been complaining for 9 days to transfer my jio fiber but no response was received, it is getting delayed everyday.Due to lack of relocation,Im facing a lot of trouble and it is happening and I went to my nearest Jio office and Im not getting any response from 3day
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Shobhit Bhatnagar (@shobhit1202) reported from Dehradun, Uttarakhand@JioCare Such a poor and unprofessional service support from jio fiber. It’s been 6 days in continuation without service and customer care still saying in 2 hrs service will be stored. They have no clue at all about the fault. Service engineers are not bothered to visit. Ridiculous!
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@JioCare worst service provider 👍🏻
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare I guess this specific reply msg is taught in customer service department at jio. Every one reply the same, with zero actions.
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@reliancejio I m trying to reschedule my jio fiber from 10 days bt there is no respoding from jio staff.when did i go jio office it park i met mr SUDHANSHU kannoji nd i shared my problem which i m suffering from,then he told me why r u relocating jio fiber just take new jio fiber
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mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand@reliancejio And keep on waiting for staff to come and solve your problem till eternity
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Kapil Goyal (@motivatorkapil) reported from Dehradun, UttarakhandIt's been a month,but @reliancejio doesn't bother to provide connection to my area, 200mtrs ahead of pole where Fiber Box is installed. Very Bad Customer handling. @_MukeshAmbani @JioFiberVoice
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bishwadeb Dey (@bishwadebdey) reportedService request SR000035PEID pending endlessly. @RelianceJio failing to meet expectations. Bad after-sales support experience by @JioCare . #jiofiber
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🦀விஜய் विजय Vijay 🇮🇳 (@BVV773) reported@JioCare Response is unrelated. I am talking about ur poor network and u ate teaching me how to use wifi calling? PATHETIC
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shibu Kuttan (@Kuttan9Shibu) reported@JioCare This is the worst service ever provided by jio the issue is not giving proper information to everyone of you just saying for future date I have not requested to get this done in future date I AM DONE
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ASWIN P R (@aswinpr1998_r) reported@JioCare amy jiofiber is down since yester 5pm due to rain affcting some outside power/junction box, I had complaint about it SR00002L2YI8 ,jio technician checked and found the infrastructure issue. He said another twam will check and fix this.But till now there is no resolution
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ராஜா 👑 (@real_1708) reportedHello @JioCare @reliancejio Kindly ask your engineer to visit my area and disconnect my JioFiber connection. How many times have I informed you? There are still no changes in the network. Your service is very poor. Please refund my amount as well.
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Anirban Santra (@AnirbanSan41539) reported@JioFiber @reliancejio Fiber No: 3335649625, SR No: SR00002L2SPU. Technician Sanju visited, checked the issue, and refused to fix my connection citing “long wire,” though it was fixed before by them.
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Sheeraz Mehdi (@SheerazMehdi786) reported@JioCare Thanks for the response, Prakash. Since this is a recurring issue, 'resolved soon' isn't enough. As an e-commerce professional, my work is being badly affected. Can you provide a specific ETA for the fix? Also, please share a Service Request (SR) number for tracking
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Raj Parikh (@raj_9034) reported@JioCare its been 2 days since i had sent you required details in the DM. Since no action has been taken by your team. Please revert back and solve the issue ASAP.
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Krishna Rajesh Karumuri (@rajeshbecool) reported@JioCare @reliancejio Jio home box is not working since 2 days. Unable to do work, your team is damn slow and agent is postponing fix stating that work voucher didn’t come for them. Please help me asap.
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CA Abhiram Lakhe (@abhiramlakhe) reported@JioCare The issue is not resolved.