Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (61%)
- Wi-fi (28%)
- Total Blackout (6%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 8 days ago |
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Internet | 8 days ago |
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Wi-fi | 8 days ago |
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Internet | 8 days ago |
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Internet | 8 days ago |
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Internet | 18 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@jio_fiber @JioCare what if user has recharge fiber plan for 30 days, due to network issue customer has not avail the service for 10 days. Will you be increasing validity by 10 days or returning his money @TRAI please wake up, as per their customer care they don't provide either
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Nidhi Bahuguna 𑆤𑆴 𑆣𑆵 (@vinirish) reported from Kulri, Uttarakhand@JioCare no service for last 3days . Customer care number is not functioning . Location Balahissar, Mussoorie Uttarakhand
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare Your services are getting worst day by day ….Jio sends so many reminders for payment and once it’s done ….the service is down :( what’s the use of paying when you don’t provide the services
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mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand@reliancejio And keep your BP high for no one will attend to your problems as CC is at it’s lowest.
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare @JioFiberVoice My Jio fiber connection is not working since yesterday 9 pm. Service ID 1353575643 I got this message Our services in your area are restored. If you are still unable to use internet services for your JioFiber Service ID 1353575643.
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lucky (@Lucky06009218) reported from Dehradun, Uttarakhand@JioCare @reliancejio Facing horrible service experience from jio fibre. Internet is down since 3 days... have made several phone calls spoken to numerous people but seems like it will never be fixed. I guess it's time to say good bye to jio and switch #quitjio
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @JioCare And why 24 hours are required, are you having less workforce or are you going to balance this by refunding me the amount for the number of hours my services are not working.
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Swapnil Joshi (@Swapnil_Jojo) reported from Dehradun, UttarakhandRequested @JioCare @reliancejio to disconnect my fiber connection . The service advisor asked me to trust him, that he was going to make things right . Fell in the trap once again. Haven't recieved any call, email update anything.Been two days already. Not surprised
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Shashi Kant (@ShashiK18645785) reported from Dehradun, UttarakhandIt's very easy to commit ... Commitment which may not be fulfilled yes .. @JioCare @reliancejio .. you have been like a red wine bottle which I have bought but unfortunately cork got broken and now it's inside the bottle .. Before installation service 0/10..
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare i will install it within hour and offering me 2months free recharge This is service giving by jio staff Every jio staff(RAVINDRA ,NAVEEN,ASHISH) force me take a new jio fiber instead of relacating ur old jio fibre RELOCATION ORDER NUMBER[ CO0000IIL838] mob.[9835775024]
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Prashant Mishra (@Prashant_ddn007) reported from Dehradun, Uttarakhand@JioCare Still not done after giving appointment for today. Shall I go to court against jio or I'll get service ?
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@reliancejio @JioCare My jio fiber is broken since 1 week ,im calling customer care daily and also been talking to your executive dailya nd the problem is still not resolve. Now im asking them to cancel the membership and take back the setup and give back my security money.
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare @reliancejio After more than 45 days, finally someone came and took the fiber box but the wire is still there. Wire was the main issue because of which I had to cancel the connection and he didn't remove thr wire. Send someone and get the wire removed.
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Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand@JioCare This is where you all seem to be lost...if the engineer had visited me and had resolved the problem then why am I tweeting? Attach the copy of his work done report... Wake up and earn your salaries honestly... @reliancejio @IshaAmbaniReal
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Maitri (@_maitri_mehta_) reported from Dehradun, Uttarakhand@JioCare @reliancejio Had to turn to Twitter as a last resort. This is not the kind of service we expect. Have contacted customer support multiple no. of times and in response we only get to hear that we will be visiting and no one shows up. It has affected my work deeply.
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Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand@JioCare worst service of jio fiber customer care ,I am facing issue that fiber not working since 3rd of May 10 am onwards but still there is no enginer visit done ,and also your customer care make a fool of customer... I am not recommended to anyone using jio fiber ...
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare I have been complaining for 9 days to transfer my jio fiber but no response was received, it is getting delayed everyday.Due to lack of relocation,Im facing a lot of trouble and it is happening and I went to my nearest Jio office and Im not getting any response from 3day
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Abbhiinav Sharmaa (@abbhiinav53) reported from Dehradun, Uttarakhand@JioCare my service request SR00001E9GH4 has been closed without providing the resolution, i am raising this for past 3 months everytime it is being closed
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KRISHNAA NAND SHARMA (@NandKrishnaa) reported from Dehradun, Uttarakhand@JioCare Plz refund my money . I don’t want to continue with such kind of poor services by reliance jio. Airtel services are far better than yours. None can wait for 20 days to get a simple connectivity issue in a capital city like Deheadun. Plz refund
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare @reliancejio @JioFiberVoice Just doing scam with there customers Your Customer care executive refused to take my disconnection request. after trying & talking to 4-5 customer care executive then they lock my SR for disconnection during my trial period.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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kamlesh deshwal (@kamleshd803) reported@JioCare Pls let me know here how to talk to your customer care executive. Or you have taken that option off. ?
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Raj Kalra (@kalra_raj) reported@JioCare Recharged my monthly plan on 22nd April Internet down since 24th April 15 days since no internet. Scheduled an engineer visit 10 times. Emailed customer care 5 times. No engineer has visited till date. No updates. No service. Can the service standards be any more poor?
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Oaaje Ali Mondal (@OaajeAliMondal) reported@JioCare This doesn’t solve the issue. Every time I tweet, you ask for DM and details, but even after sharing everything, nothing gets fixed. This feels like a scam just to calm customers instead of actually improving the network.
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Angshuman Bhaumik (@angshuman_India) reported@JioCare There is no severe weather condition that your technician cant visit since 6 days, also i see currently my request is On-Hold, why so? Pls arrange a callback to talk as im unable to call your customer care number
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Chandan Tiwari (@Chandanbtiwari) reportedLost my phone while traveling and requested urgent SIM suspension from @JioCare. Failed one verification question in panic, so they refused. Even after providing correct details later, they still asked me to visit a store physically. Is customer security secondary during emergenc
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anas ahmed (@anasahmed288341) reported@JioCare It has been 1 month, why are you giving the same solution, if you have not done it for so long then refuse or not.
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Gaurav Bhardwaj (@PyGaurav) reported@JioCare So @JioCare is sleeping by falsely suspending my internet account and unable to cancel it, such a mockery of digial internet provider. Support team is taking free salaries by not replying to customers. #Shame
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Parth Sharma (@ParthSharmaop) reported@JioCare Are you out of your mind? I applied for a jio fiber and made a payment but the installation is not possible on my location so please cancel my request for jio aur fiber and refund my money!!!!
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sachet JAYA mansharamani 🔆 (@sachet9999) reported@JioCare No resolution received even after sending you DMs. Help me discontinue my JioFiber connection. I will be switching to Airtel Fiber due to the repeated service issues from JioFiber I’m unable to find any option to discontinue JioFiber in the MyJio app. How can I discontinue it?
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Gururaj (@Gururaj_bhat_br) reported@zeeshan_dale @JioCare Bro they are doing same to me since April 13th. You will not get reply here. Now they will delete your account. You will never able to track anything. Take proof now and file case in consumer court