Reliance Jio Outage Report in Mussoorie, Dehradun, State of Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, State of Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Mussoorie, Dehradun, State of Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Mussoorie, State of Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Manish Raturi
(@manishraturiddn) reported
from
Dehradun, State of Uttarakhand
@JioCare The rescheduling is going on for this task since 14 October. No one turned up. Kindly cancel my order and refund my amount as soon as possible. The SLA was 72 hours and which was never met. This shows how poor service is provided by Jio.
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Ganesh Nautiyal
(@GaneshNautiya17) reported
from
Kāndli, State of Uttarakhand
@JioCare In my area, jio network is very slow, earlier network was ok, but now a days, it is very bad. Kindly lodge a complain for the same.
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Pankaj Kumar Nindra
(@013Pankaj) reported
from
Dehradun, State of Uttarakhand
@reliancejio @JioCare I do not understand this process at all. Either you give me the contact details of the technician so I synch up with him and he makes sure he is in the right place to fix the issue.
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Adesh Uniyal
(@AdeshUniyal) reported
from
Dehradun, State of Uttarakhand
Its been more than 15 days since I have applied for relocation for my JIO fibre connection. But, the customer support member doesn't seem to be available for the execution, even calling consecutively for more than a week. It's very disappointing! @reliancejio @JioCare
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Prakash Kala
(@prachand15) reported
from
Dehradun, State of Uttarakhand
@JioCare This is where you all seem to be lost...if the engineer had visited me and had resolved the problem then why am I tweeting? Attach the copy of his work done report... Wake up and earn your salaries honestly... @reliancejio @IshaAmbaniReal
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Pankaj Kumar Nindra
(@013Pankaj) reported
from
Dehradun, State of Uttarakhand
@reliancejio @JioCare @fiberJIO First thing when I raised a complaint with the Jio customer care they ask me to wait for 24 hours, damn why should I wait for 24 hours I do not understand. And on top of that I do not get the details of the person who is going to fix the issue.
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Prakash Kala
(@prachand15) reported
from
Dehradun, State of Uttarakhand
@JioCare @reliancejio Does installing a STB take that many days? Absolutely unacceptable...Increase your man power if you want to provide decent service.
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~ Udipta ~
(@UdiptaGupta) reported
from
Dehradun, State of Uttarakhand
@JioCare Any updates on the issue. I have got mails as recent as one week back.
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Ashutosh Jha
(@Ajha4U) reported
from
Dehradun, State of Uttarakhand
@RelianceDigital @JioCare @reliancejio you are talking that reliance jio will solve the all your problems within 24h but 3rd day is completed of the service request number SR000015SE2X and still not resolved. This will damage your images.
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Prakhar Rastogi
(@prakharr41) reported
from
Dehradun, State of Uttarakhand
@reliancejio @RelianceDigital @JioCare i ll sue you guys , this is the limit for disconnecting the call on my face even i have never spoken wrong word..u guys never allowed my to speak to your sup or manager , i want you guys to take off your pathetic jio fiber box , refund back
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Maitri
(@_maitri_mehta_) reported
from
Dehradun, State of Uttarakhand
@JioCare @reliancejio Had to turn to Twitter as a last resort. This is not the kind of service we expect. Have contacted customer support multiple no. of times and in response we only get to hear that we will be visiting and no one shows up. It has affected my work deeply.
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Prakhar Rastogi
(@prakharr41) reported
from
Dehradun, State of Uttarakhand
@reliancejio @reliancegroup @RelianceDigital your representative doesnt have the options , said by one of ur rep to transfer the line to sup or manager , i have been complaining so many times for the same issue, i have the right to talk to someone in your higher authority..
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◦•●◉✿ चेतन मिश्रा ✿◉●•◦
(@iemmcp) reported
from
Dehradun, State of Uttarakhand
@JioCare We have been requesting and following up with Reliance Jio Fiber Team for providing services since July 2020, but there is No Single Response from any one officials. May be the company has gone such big that it needs to be reminded that only Customer is the King. 👊👊
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Shyam PHARTYAL "श्याम फर्त्याल", Ph.D.🌱🌿🌲🌱
(@shyamphartyal) reported
from
Dehradun, State of Uttarakhand
Dear @JioCare @reliancejio I have registered 4 complaints about Jio Fiber broken cable (SR000015SB88) which supposed to be resolved by 17/07/2021. No visit by service engineer. Very poor customer care, which is unacceptable. I may switch to other services provider if not resolved
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Pankaj Kumar Nindra
(@013Pankaj) reported
from
Dehradun, State of Uttarakhand
@reliancejio @JioCare And why 24 hours are required, are you having less workforce or are you going to balance this by refunding me the amount for the number of hours my services are not working.
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Saurabh Sharma
(@Saurabhaxis) reported
from
Dehradun, State of Uttarakhand
@reliancejio Your service request number is SR0000161BA5. You will receive an update by 02/08/2021 21:10. To check the status of your service request using MyJio App. Pathetic services from you. Wastage of money after installation of jio fiber. Pls reverse my money of recharge..
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Pankaj Kumar Nindra
(@013Pankaj) reported
from
Dehradun, State of Uttarakhand
@reliancejio @fiberJIO @JioCare I am highly disappointed and frustrated with the amount of money being charged vs the service offered to me in the first place. I do not understand your terms here.
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Prakhar Rastogi
(@prakharr41) reported
from
Dehradun, State of Uttarakhand
@reliancejio @reliancegroup i ll sue u guys , this is the worst company i have been taking service from last few months , and after i have installed the jio fiber connection i have been raising complaints numerous times, facing video call issue, no coverage.
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Prakash Kala
(@prachand15) reported
from
Dehradun, State of Uttarakhand
@JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.
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iamamitpande
(@amitknpande) reported
from
Dehradun, State of Uttarakhand
@JioCare @reliancejio s r no. SR000015LAAN. You will receive an update by 03/07/2021 15:15. Not even a single person called up last 24 hrs. May we deserve better service.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rachit Gupta
(@rachitgupta1709) reported
@reliancejio @JioCare very worst service. Lots of fake promises.. 15 plus escalation mail still not solution.. seemsike intention to do fraud with customer.. dnt expect this from such a big brand like JIo
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आदर्श परिहार
(@adarshparihar13) reported
UR service request no is SR00001F0PPW.U will receive an update by 2022-11-08T23:23:50. W8 a pathic service in Jiofibre,One of the worst support experience. Want 2 relocate the connection,Initial they tell to write email,once done telling put request in App.@reliancejio @JioCare
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Shivanshi Sharma
(@shivanshi73) reported
This is unacceptable and if @JioMart @JioMart_Support doesn’t resolve the issue, they’ll lose their customers. This makes me angry and because of this people are losing their money and trust in @reliancejio. I expect them to solve this. And our patience level is finished
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Sourav Kumar Das
(@Sourav_BARC) reported
@reliancejio internet is dead.. can't open Google in Mumbai.. it's horrible..slowest speed.. worst customer support.. stealing data..very poor internet connectivity. condition of Mumbai.paying huge getting zero..since 3days struggling to open google @_MukeshAmbani @Nitaambani56
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Ramnath Kumar Sah
(@Ramnathkrsah) reported
@JioCare This number is under the family pack with 9939570804. Then why bill generating please explain and resolve the issue.
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Fa↑ema A↑↑ar
(@attar97) reported
@reliancejio @MIB_India @JioCare Its been more than a month we asked Ramayan to help us on what he has promised. Complaint lodged and still not responding. Ramayan 932914502, Ashish 7828901600 SR00001EUTWA . Please help
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Ch@r@nn S@nj@y
(@charann07) reported
Hi @reliancejio I have ported frm Airtel to jio few mnths before,The issue is I never switch off My Phone but when some one tries to contact me its showing them like my no is switched off, even I contacted the customer care multiple times but still the issue has nt been resolved.
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Jonty Bandyopadhyaya
(@JontyMrinmoy) reported
Incase of claim refund u send link to alternative number ! But I am confused about the link, whther its real or fake! I tried to have voice chat but unavailable, all r getting virtual help line @JioCare
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Kapil Jain
(@kapiljn1990) reported
from
PETROL BUNK ORR, State of Karnataka
@JioCare thanks this time. You have resolved one ticket now. I request you too look into another pending ticket for which I have called many time titled Asking ADDITIONAL money. You have closed 2nd time without resolution Please look into this. Dont allow me to go Cons Help again
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Shibam Sarbswa
(@sShibam) reported
Hi @reliancejio, what fraud is this, when entire day my phone is in wifi network, how does my internet balance is exhausted by 90% ? What is this scam ??