Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (53%)
- Wi-fi (35%)
- Total Blackout (6%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
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Internet | 7 days ago |
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Dehra Dūn
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Wi-fi | 16 days ago |
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Dehra Dūn
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Wi-fi | 17 days ago |
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Dehra Dūn
|
Phone | 17 days ago |
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Dehra Dūn
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Internet | 17 days ago |
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Dehra Dūn
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Internet | 17 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare Mahesh, Trust me, you guys just send SMS and forget about the service. It's so sad that you guys put so much money on advertisement but zero efforts in customer service. @kapil77ahuja
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Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand@JioCare worst service of jio fiber customer care ,I am facing issue that fiber not working since 3rd of May 10 am onwards but still there is no enginer visit done ,and also your customer care make a fool of customer... I am not recommended to anyone using jio fiber ...
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◦•●◉✿ चेतन मिश्रा ✿◉●•◦ (@iemmcp) reported from Dehradun, Uttarakhand@JioCare We have been requesting and following up with Reliance Jio Fiber Team for providing services since July 2020, but there is No Single Response from any one officials. May be the company has gone such big that it needs to be reminded that only Customer is the King. 👊👊
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Pradhuman Singh 🔱 (@iampradhuman) reported from Dehradun, UttarakhandReally disappointed with Jio network. The speed is getting worse day by day. When you are increasing the charges, try to increase the quality as well. @JioCare @reliancejio
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare @reliancejio My Jio fiber device was removed on 29 April, it's been 18 days, I have not received my security refund. Look into the problem and help . Harish
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@jio_fiber @JioCare @reliancejio still waiting for resolution. When will you guys respond.
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare i will install it within hour and offering me 2months free recharge This is service giving by jio staff Every jio staff(RAVINDRA ,NAVEEN,ASHISH) force me take a new jio fiber instead of relacating ur old jio fibre RELOCATION ORDER NUMBER[ CO0000IIL838] mob.[9835775024]
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare Your service request number is SR0000187PEH. You will receive an update by 2022-01-11T09:45:33. Services of JioFiber Service ID 299561181487 have been temporarily disconnected as per your request. Register Mobile No. 8171093225
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Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand@JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.
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Adesh Uniyal (@AdeshUniyal) reported from Dehradun, UttarakhandIts been more than 15 days since I have applied for relocation for my JIO fibre connection. But, the customer support member doesn't seem to be available for the execution, even calling consecutively for more than a week. It's very disappointing! @reliancejio @JioCare
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Nikhil (@Bahukhandi) reported from Dehradun, UttarakhandTicket to fix SR0000159GNE was raised 2 days back. Team came after 2days not able to fix. With 2 couplers they were loosing power so they asked me to go for new connection with nearest s2 they can't terminate my existing connection to nearest s2 again I pay 2500 @TRAI @JioCare
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@JioCare @reliancejio worst service provider.. been asking for service and talking to executive and district supervisor for 1 week still not a single engineer has come to solve our problem...
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Pankaj Dangwal (@pankaj2020singh) reported from Dehradun, Uttarakhand@JioCare Appreciate the quick response. Hope this promptness can be seen in problem resolution. 48 hours seems to be very less time for Jio team. Take your time. Bitterly Disappointed with jio service.
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@reliancejio @JioCare My jio fiber is broken since 1 week ,im calling customer care daily and also been talking to your executive dailya nd the problem is still not resolve. Now im asking them to cancel the membership and take back the setup and give back my security money.
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @JioCare @fiberJIO First thing when I raised a complaint with the Jio customer care they ask me to wait for 24 hours, damn why should I wait for 24 hours I do not understand. And on top of that I do not get the details of the person who is going to fix the issue.
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Swapnil Joshi (@Swapnil_Jojo) reported from Dehradun, Uttarakhand@JioCare Umm guys you have been creating service requests from the last two months . Without any visit!
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Rajender Raturi (@RajenderRaturi) reported from Dehradun, Uttarakhand@reliancejio @JioFiberVoice @JioCare hell of service.. 3 days of complaint still no service call.... Shame
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Shubham Ghildiyal (@Shubham875515) reported from Dehradun, Uttarakhand@JioCare In 2020 I lost my jio SIM card (9149377218). I visit to jio store near me to buy my lost SIM card, but the store agent say's that the no. Is allowed to other customer & we are unable to allot you that no. ,I need that no. Back Please help me @JioCare
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Mayank Tiwari (@Mayanktiwari_mt) reported from Dehradun, Uttarakhand@JioCare what kind of service you are providing, my wifi has stopped working and on jio app is showing no availability for engineer visit till 3rd december. I have to work from home. How am I going to do that? @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prabhjot Singh (@Prabhjot5899) reported@JioCare @JioCare It’s already 10:30 PM, so a visit today is not possible. Please confirm a first-slot visit for tomorrow morning without fail. This issue is pending for 2+ days now and affecting my work.
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Hariharan despite (@MHariharan25) reportedHai @JioCare @reliancejio @jio_fiber I Have Ordered Jio Fiber For My Home The Jio Service Provider Came And He Told Connection Is Not Possible In My Home So I Canceled The Order It's Been 2 Months But Still My 807 Amount Is Not Refunded? When Will You Refund It??
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Tejas Thorat (@TejasThorat9075) reported@reliancejio @JioCare @Akash respect sir's I was booked jio fiber 5 days ago to do my job from home . But your team is even not installed sence from 5 days . I am not able to do my work because of network. And I lost my job . 😤
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inkedrover (@inkedrover_) reported@JioCare For context: ODU reorientation & reset were done around 4:30 PM, and I was told it would stabilise within 1–2 hours. It’s been several hours since then, and the connection is still unstable with very poor speed, in-fact worse than before. Clearly, this hasn’t been resolved.
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Rajat Kumar (रजत कुमार) (@TheRjtKumar) reported@JioCare My JioFiber has been down since this afternoon due to a cable break. I scheduled a service visit for 6-7 PM, but no one showed up or called. It's impossible to reach a human, only bots! My work is suffering. please help, or I'll have to consider other options..(1/2)
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V (@Vishu7) reported@reliancejio Called back to customer care.. Cc person repeated same escalation story... Then transferred call to senior executive as they say! Who repeated the same story ditto!! Then again one level up transfer but finally they cut the call b4 senior's senior gets connected!
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devid Verma (@iamDevidVerma) reported@reliancejio @airtelindia Please Remove Ai girl from the Customer Care and make it easy for the customer to contact with customer care executive. Aged between 30-60 yrs calls customer care and becomes irritated for not being able to watch Reels undisturbed.
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Vijay (@Vijay2402__) reported@JioCare what is this ? Sim delivery one issue . After solving it . Now activating major issue. Dont you guys understand number is very important for one person. Reply will be like we are working on it. For simple activation in offline is much faster than your in app mode. Bad .
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RPY (@rprasadyeluru) reportedI never thought this would happen - @BSNLCorporate call quality is now superior than @reliancejio on 5G with Voice over 5G enabled. 🤯 Experimented for a week to see how degraded voice calls on Jio are 🙏🏼 Hoping for more reliability upgrades from BSNL in days ahead!
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Varun Singh Thakur (@singhvarun039) reported@JioCare I am on a 300 Mbps JioFiber plan, but getting only 40-60 Mbps over WiFi and LAN. Complaint SR00002KP0EY, raised on 24 April, remains unresolved. The technician rescheduled multiple times and did not show up today. Very poor service. Please resolve urgently.