1. Home
  2. Companies
  3. Reliance Jio
  4. Mussoorie
Reliance Jio

Reliance Jio outages and service status in Mussoorie, Uttarakhand

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 73% Internet (73%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Mussoorie, Uttarakhand

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 25: Problems at Reliance Jio

Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mussoorie, Uttarakhand

The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.

CityProblem TypeReport Time
Dehra Dūn Internet 12 days ago
Dehra Dūn Internet 12 days ago
Dehra Dūn Internet 17 days ago
Dehra Dūn TV 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Mussoorie, Uttarakhand

Latest outage, problems and issue reports in Mussoorie and nearby locations:

  • prakharr41
    Prakhar Rastogi (@prakharr41) reported from Dehradun, Uttarakhand

    @reliancejio @reliancegroup i ll sue u guys , this is the worst company i have been taking service from last few months , and after i have installed the jio fiber connection i have been raising complaints numerous times, facing video call issue, no coverage.

  • 013Pankaj
    Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand

    @reliancejio @JioCare @fiberJIO First thing when I raised a complaint with the Jio customer care they ask me to wait for 24 hours, damn why should I wait for 24 hours I do not understand. And on top of that I do not get the details of the person who is going to fix the issue.

  • AmitTesting01
    Amit Kumar (@AmitTesting01) reported from Dehradun, Uttarakhand

    @JioCare @reliancejio : Shared my number. Requesting you to do d needful. @airtelindia : really appreciate your Pathetic customer services.

  • ShashiK18645785
    Shashi Kant (@ShashiK18645785) reported from Dehradun, Uttarakhand

    SR000015C2YT this is my service request..@JioCare @fiber_jio @reliancejio I couldn't present in the conference due to no internet in my d vice ..help ..I don't want to miss tomorrow..

  • 013Pankaj
    Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand

    @reliancejio @JioCare And why 24 hours are required, are you having less workforce or are you going to balance this by refunding me the amount for the number of hours my services are not working.

  • mohitrauthan2
    mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand

    @JioCare why your after sale service is so pathetic.

  • Bahukhandi
    Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand

    @JioCare @fiber_jio Jio fiber is down since one day. Ticket is logged but no one came till now to fix it. Just checked with customer care as per them ticket is still not assigned. Does it take 24 hours to assign ticket.

  • DeepakR50508851
    Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand

    @JioCare Such a shame jio team...it's been 6 days now and you are still saying allow us some time.....how much more time do you want to resolve the issue. I have not seen so irresponsible behaviour from such a big brand. Shame on you.......

  • mamtaabi
    mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand

    @reliancejio And keep on waiting for staff to come and solve your problem till eternity

  • AniketR40244315
    Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand

    @JioCare @rajankgupta I have been complaining for 9 days to transfer my jio fiberbut no response was received, it is getting delayed everyday.Due to lack of relocation, I am facing a lot of trouble and it is happening and I went to my nearest Jio office and I am not getting any response from 3 days

  • amitknpande
    iamamitpande (@amitknpande) reported from Dehradun, Uttarakhand

    @JioCare @reliancejio s r no. SR000015LAAN. You will receive an update by 03/07/2021 15:15. Not even a single person called up last 24 hrs. May we deserve better service.

  • 7justabhishek
    Abhishek Jaiswal (@7justabhishek) reported from Dehradun, Uttarakhand

    @JioCare The issue remains unresolved and nobody has even tried to resolve it. Please refund my money if you do not want to resolve and I will switch to some other provider.

  • Shubham_Phardi
    Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand

    @JioCare Due to Temporary outage, JioFiber services for Service ID 1353575643 are impacted in your area since 01-06-2022 10:11 PM. This is expected to get resolved tentatively by 02-06-2022 02:11 AM. We apologise for the inconvenience caused.

  • mohitrauthan2
    mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand

    @JioCare firstly in 70 days you didn't resolve my issue now 20 days of complaining 3times no one comes to pick my jio box for connection closing how pathetic your service is i think your jio fiber team is collapsed in dehradun.

  • AniketR40244315
    Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand

    @JioCare I have been complaining for 9 days to transfer my jio fiber but no response was received, it is getting delayed everyday.Due to lack of relocation, Im facing a lot of trouble and it is happening and I went to my nearest Jio office and Im not getting any response from 11 days

  • prachand15
    Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand

    @JioCare @reliancejio Does installing a STB take that many days? Absolutely unacceptable...Increase your man power if you want to provide decent service.

  • 013Pankaj
    Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand

    @reliancejio @JioCare I do not understand this process at all. Either you give me the contact details of the technician so I synch up with him and he makes sure he is in the right place to fix the issue.

  • mohitrauthan2
    mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand

    @JioCare you people became so shameless now almost 50days of complaint 12 complains have been raised and yet no resolve thats how you fool customers.

  • chefroyindra
    Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand

    @JioCare As the required action has not been taken from your end regarding the issue of fiber connection! I would want to know the process of the money refund so that I can go ahead with a better service provider ! Plz look into my case and get the refund initiated at the earliest!

  • NandKrishnaa
    KRISHNAA NAND SHARMA (@NandKrishnaa) reported from Dehradun, Uttarakhand

    @JioCare Plz refund my money . I don’t want to continue with such kind of poor services by reliance jio. Airtel services are far better than yours. None can wait for 20 days to get a simple connectivity issue in a capital city like Deheadun. Plz refund

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • GauravRathod01
    Gaurav Rathod (@GauravRathod01) reported

    Hey @JioCare Your network in our area is very poor. I cant even see single video without buffering plz look into this matter

  • awadheshji
    Awadhesh Sharma (@awadheshji) reported

    @JioCare Nothing like that. One technician visited but couldn’t resolve the issue. He was demanding for otp without solving the issue. How could issue be resolved if your technician are not skilled and doing unprofessional stuffs.

  • twisaurusss
    😼 (@twisaurusss) reported

    Na tumhara fiber chal rha hai na hi phone internet wtf am i supposed to do @JioCare

  • tweetin_akash
    Akash (@tweetin_akash) reported

    Terrible experience with @JioFiber @reliancejio @JioCare AirFiber. My internet has been down for hours with continuous interruptions, and there's zero resolution. This is heavily affecting my work. Please fix this ASAP! Location: Wakad, Pune

  • kosakanishk
    Kanishk (@kosakanishk) reported

    SR00003BCPD9, this is too beyond resolution expected time and even with this you'll claim there was no delay @RelianceJioCare @reliancejio @jio

  • kiransangani
    Dr. Kiran Sangani (@kiransangani) reported

    @JioCare Jiofiber not working in our building since last 6 days. Engineer says fault in outdoor wire, but doesn't know where. Jio Box and wire on terrace needs to be changed. Nobody responding. All residents in building affected. Pathetic

  • KushParikh10
    Kush Parikh (@KushParikh10) reported

    @JioCare What a third class internet. Waste of money. It stops working when it wants and start working automatically . When call the helpline, no excutive appears just AI speaks. Third class service. I raise the complaint earlier but got no response. Pathetic !!!

  • akshaymehta32
    Akshay Mehta🇮🇳 (@akshaymehta32) reported

    Its day 3. And jiofibre internet is down. Other local internet services providers are running smoothly. But jio is not restored yet. @JioCare #jio #jiofibre

  • SinghArun2001
    Arunendra Singh Tomar (@SinghArun2001) reported

    @JioCare It was never resolve neither any try to resolve May be this was for other awareness how jio resolve the issue. I will raise a disconnect request. Thanks

  • 1amanpreetsingh
    Amanpreet Singh (@1amanpreetsingh) reported

    Dear @JioCare, every representative tells a different story. Sales, engineer, customer care and email support all gave me different information about vouchers, engineer visits and plan benefits. Customers deserve clear and consistent communication. #JioAirFiber