Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mussoorie, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 21, 9:41 PM GMT+5:30.
- Internet (56%)
- Wi-fi (33%)
- Total Blackout (6%)
- Phone (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
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Internet | 2 days ago |
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Dehra Dūn
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Wi-fi | 11 days ago |
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Dehra Dūn
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Wi-fi | 12 days ago |
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Dehra Dūn
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Phone | 12 days ago |
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Dehra Dūn
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Internet | 12 days ago |
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Dehra Dūn
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@reliancejio I m trying to reschedule my jio fiber from 10 days bt there is no respoding from jio staff.when did i go jio office it park i met mr SUDHANSHU kannoji nd i shared my problem which i m suffering from,then he told me why r u relocating jio fiber just take new jio fiber
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Abhishek Jaiswal (@7justabhishek) reported from Dehradun, Uttarakhand@JioCare The issue remains unresolved and nobody has even tried to resolve it. Please refund my money if you do not want to resolve and I will switch to some other provider.
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @JioCare And why 24 hours are required, are you having less workforce or are you going to balance this by refunding me the amount for the number of hours my services are not working.
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare Please check your DM, my other tweets, I have been complaining since 17 March. What action have you guys taken? Nothing. Your customer service is extremely pathetic . It's disastrous.
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◦•●◉✿ चेतन मिश्रा ✿◉●•◦ (@iemmcp) reported from Dehradun, Uttarakhand@JioCare We have been requesting and following up with Reliance Jio Fiber Team for providing services since July 2020, but there is No Single Response from any one officials. May be the company has gone such big that it needs to be reminded that only Customer is the King. 👊👊
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Abbhiinav Sharmaa (@abbhiinav53) reported from Dehradun, Uttarakhand@JioCare my service request SR00001E9GH4 has been closed without providing the resolution, i am raising this for past 3 months everytime it is being closed
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Mayur Bhatia (@mayurbhatia1611) reported from Dehradun, Uttarakhand@reliancejio @JioCare @JioFiberVoice pathetic customer care services. My office jio fiber has not been working from last 10days. Complained was raised on 29th September. The engineers call everyday we will come today and after that don't even show up.
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @JioCare @fiberJIO First thing when I raised a complaint with the Jio customer care they ask me to wait for 24 hours, damn why should I wait for 24 hours I do not understand. And on top of that I do not get the details of the person who is going to fix the issue.
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mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand@reliancejio please check how bad the service and how incompetent the employees are in Dehradun
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Saurabh Sharma (@Saurabhaxis) reported from Dehradun, Uttarakhand@reliancejio Your service request number is SR0000161BA5. You will receive an update by 02/08/2021 21:10. To check the status of your service request using MyJio App. Pathetic services from you. Wastage of money after installation of jio fiber. Pls reverse my money of recharge..
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@jio_fiber @JioCare what if user has recharge fiber plan for 30 days, due to network issue customer has not avail the service for 10 days. Will you be increasing validity by 10 days or returning his money @TRAI please wake up, as per their customer care they don't provide either
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare services have degraded drastically, amount deposited and no service engineer to resolve issue , waiting since 2 days …no even a single call from customer care
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Rajender Raturi (@RajenderRaturi) reported from Dehradun, Uttarakhand@reliancejio @JioFiberVoice @JioCare hell of service.. 3 days of complaint still no service call.... Shame
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare I have been complaining for 9 days to transfer my jio fiber but no response was received, it is getting delayed everyday.Due to lack of relocation,Im facing a lot of trouble and it is happening and I went to my nearest Jio office and Im not getting any response from 3day
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Nikhil (@Bahukhandi) reported from Dehradun, Uttarakhand@JioCare @fiber_jio Jio fiber is down since one day. Ticket is logged but no one came till now to fix it. Just checked with customer care as per them ticket is still not assigned. Does it take 24 hours to assign ticket.
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare It's been more than 7 days now. I am done with Jio and I don't want to continue with Jio fiber hence please refund me recharged prepaid amount of Rs 1178 which I paid on 7th July and my wifi is not working since 6th July.
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare poor after sales service of jio , the engineers call us like giving orders …feel like we are helpless …prepaid the amount and repent later
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare @reliancejio @JioFiberVoice Just doing scam with there customers Your Customer care executive refused to take my disconnection request. after trying & talking to 4-5 customer care executive then they lock my SR for disconnection during my trial period.
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Amit Kumar (@AmitTesting01) reported from Dehradun, Uttarakhand@JioCare @reliancejio : Shared my number. Requesting you to do d needful. @airtelindia : really appreciate your Pathetic customer services.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Samir Ghosh (@GizmoVid) reportedIn our locality and all over the area the calling experience is so bad . Call cutting, network issues, increasing day by day and it happens since 2 months. What's going on @reliancejio other network is good but jio is decreasing. Update your facilities and fix the issues.
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Mujahid Alom (@Mujahid_along0) reported@ViCustomerCare Please arrange for an engineer visit to my location at the earliest. This is my request, and I will wait only 10 days for resolution. Kindly take necessary action, or I will be forced to port my number to Jio @JioCare .
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Anadi Bramh (@anadi_bram57308) reported@_MukeshAmbani @JioCare @reliancejio WTF. Daily network outages for a year—down from 8 AM to 5:30 PM whenever there’s a power cut. Towers should have backup, so why the failure? Repeated complaints, no fix. Customers deserve reliable service or compensation. Urgent action needed
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gaming (@vinay99889) reported@JioCare My Jio AirFiber is not working properly for the last 1 month. Frequent disconnections and very slow speed. Multiple complaints already raised but no resolution yet. This is very disappointing. Please escalate and resolve urgently.
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Hoi Choi (@hchoi591) reported@JioCare I have an Air fiber plan. Since yesterday, Zee5 is not working, it's showing to subscribe even though I am logged in. Can you please help?
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Hansika Aggarwal (@AggarwalHansika) reportedMany Jio Platforms users are facing network issues today. Calls are not connecting, mobile data is not working, and only people with Wi-Fi are able to access the internet. No prior information was provided about this issue. #JioDown #JioNetworkIssue @JioCare
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Abhilash Saikia (@AvilaashSaikiaD) reported@JioCare Talking to you feels like talking to a robot, you just rephrase the same responses to avoid actually sending an engineer to fix the wiring issue. I’m clearly mentioning again: landline number +91 3613591581. Please resolve this instead of repeating scripted replies. @JioCare
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Banjaran Foodie (@BanjaranFoodie) reported@JioCare For about a week now, I am saying the same thing again and again and again. I am not able to DM you, the link you are providing is not working for me, it only redirects me to your profile. I have tried the message button too, same thing. UNABLE TO DM!!!
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harshika khatri (@khatri_harshika) reported@JioCare Funny how every “resolution timeline” you give just expires without any actual resolution. Since 11th April, it’s the same story-empty promises and zero accountability. If you can’t fix the issue within your own deadlines, what exactly is the point of raising a service request?
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Abhilash Saikia (@AvilaashSaikiaD) reported@JioCare Apart from escalating my issue since past 2 days,you are literally not doing anything. You haven’t been able to assign atleast 1 proper engineer to fix my issue.Leave aside that you are not taking any accountability on behalf of the negligence of your jiofiber engineers @JioCare