Reliance Jio outages and service status in Mussoorie, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Mussoorie, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 9, 8:18 PM GMT+5:30.
- Internet (50%)
- Wi-fi (38%)
- Phone (13%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mussoorie, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mussoorie, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mussoorie, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 9 hours ago |
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Dehra Dūn
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Internet | 17 hours ago |
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Dehra Dūn
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Wi-fi | 2 days ago |
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Dehra Dūn
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Wi-fi | 4 days ago |
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Dehra Dūn
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Internet | 9 days ago |
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Dehra Dūn
|
Internet | 13 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mussoorie, Uttarakhand
Latest outage, problems and issue reports in Mussoorie and nearby locations:
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Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand@JioCare As the required action has not been taken from your end regarding the issue of fiber connection! I would want to know the process of the money refund so that I can go ahead with a better service provider ! Plz look into my case and get the refund initiated at the earliest!
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Mayur Bhatia (@mayurbhatia1611) reported from Dehradun, Uttarakhand@reliancejio @JioCare @JioFiberVoice pathetic customer care services. My office jio fiber has not been working from last 10days. Complained was raised on 29th September. The engineers call everyday we will come today and after that don't even show up.
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mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand@reliancejio The company culture is to trouble customers after payment! Is that the company culture?
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iamamitpande (@amitknpande) reported from Dehradun, Uttarakhand@JioCare Thanks Dhaval, however it is more than 28hrs of downtime and i am expecting a blackout tonight too, Which will add 12 more hours making it a total of 40hrs downtime. Am I getting compensated? @reliancejio
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare I guess this specific reply msg is taught in customer service department at jio. Every one reply the same, with zero actions.
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Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand@JioCare @reliancejio @_MukeshAmbani It’s been too much of assurance with no immediate action been taken yet .cant wait any further going along with your false commitments and horrible services! Kindly get the refund initiated asap and confirm
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Amit Kumar (@AmitTesting01) reported from Dehradun, Uttarakhand@JioCare @reliancejio : Shared my number. Requesting you to do d needful. @airtelindia : really appreciate your Pathetic customer services.
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Maitri (@_maitri_mehta_) reported from Dehradun, Uttarakhand@JioCare @reliancejio Had to turn to Twitter as a last resort. This is not the kind of service we expect. Have contacted customer support multiple no. of times and in response we only get to hear that we will be visiting and no one shows up. It has affected my work deeply.
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Nikhil (@Bahukhandi) reported from Dehradun, UttarakhandTicket to fix SR0000159GNE was raised 2 days back. Team came after 2days not able to fix. With 2 couplers they were loosing power so they asked me to go for new connection with nearest s2 they can't terminate my existing connection to nearest s2 again I pay 2500 @TRAI @JioCare
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare poor customer service and pathetic engineer support
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Prashant Mishra (@Prashant_ddn007) reported from Dehradun, Uttarakhand@JioCare Still not done after giving appointment for today. Shall I go to court against jio or I'll get service ?
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare Your services are getting worst day by day ….Jio sends so many reminders for payment and once it’s done ….the service is down :( what’s the use of paying when you don’t provide the services
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DELHI NOW MAGAZINE (@DelhiNowMagz) reported from Dehradun, Uttarakhand@reliancejio here is the concern person no. Sachin 9389922412, giving just false commitments. So please take action on my complaint. Jiofiber order no NO0000H6JKDY
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Nidhi Bahuguna 𑆤𑆴 𑆣𑆵 (@vinirish) reported from Kulri, Uttarakhand@JioCare no service for last 3days . Customer care number is not functioning . Location Balahissar, Mussoorie Uttarakhand
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Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand@JioCare Service request no. SR0000OU5T was raised y'day 17th Sept at 16:52 and the matter was to get resolved by 16:52 today which has not happened. A delay of few days may be a normal thing for you guys but it has not gone down well with me. So, pls work on it fast.
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Abhishek Jaiswal (@7justabhishek) reported from Dehradun, Uttarakhand@reliancejio I have been trying to get the Jio fiber problem resolved for 3 days but nobody has bothered to do anything. On top of that, your service team marked it as resolved. My internet pack has been running in the meanwhile. Why can't you resolve a simple issue ?
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TRAVELLER PACHU SHETTY (@traveller_pachu) reported from Dehradun, UttarakhandVery disgusting service in Dehradun area...@reliancejio
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Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand@JioCare This is where you all seem to be lost...if the engineer had visited me and had resolved the problem then why am I tweeting? Attach the copy of his work done report... Wake up and earn your salaries honestly... @reliancejio @IshaAmbaniReal
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mamtaabi (@mamtaabi) reported from Dehradun, UttarakhandSad but true that @reliancejio has non professional lot working for them in Dehradun.They refuse to pick up call and are rude, only interested in collecting the advance. @JioCare needs to look into this behavior.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Bilal Shah (@bilalshah9_) reported@Jio @JioHotstar @JioCare ₹899 recharge includes JioHotstar, but app still shows Subscribe. Subscription is active in MyJio but not working. Facing this for 2 days. Tried login/logout 30+ times and reinstalled app still not fixed. Please resolve this backend issue urgently.
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himsyaaaar (@heee__man) reported@JioCare Are you seriously saying your service is so overwhelmed that no technician is available for 2 days? This only shows how unreliable the service has become. Customers are left waiting endlessly while still being charged. Completely unacceptable.
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Arjun Khator (@ArjunKhator) reported@JioCare my patience ran out days ago. It has been 9 days with no resolution, and generic updates like these are no longer if you have a solution, fix it If not, stop wasting my time and process my full refund
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Abds Galaxy 🇮🇳 (@Abdulbasha) reported@reliancejio do you really care for your customers? Fiber services sucks… I’m tired of with your tech teams and moving on…. !
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Manoj Kumar (@manojpathak91) reported@JioCare Extremely poor service from @JioCare @reliancejio. Booked JioFiber on 7 Apr (Order ID: NO0001CQ6V6A) with same-day installation commitment. Complaint SR000032ZELB registered next day and multiple installation time slots were promised via email. Third day also passed
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Raunak Prakash (@RP_0502) reportedHi @JioCare , @reliancejio, On 28 March 2026, I raised a request to relocate my connection. As a part of this relocation, the technician was supposed to visit my home on 1 April 2026, but did not. I kept calling the customer care and they kept rescheduling to no avail.
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vagish payasi (@vagish1989) reported@JioCare 7000572392 Plz note it i dont want to talk who is looking network in rewa coz he is not rply anything and talk in harsh language
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Singh (@vpst2005) reported@JioCare What a gr8 job, all requests were closed without any resolution and neither any person visits nor any refund received. should I go to consumer court now?
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Anshul Deshpande (@anshuldeshpand2) reportedThe internet speed is extremely low and very poor service. Extremely frustrating 😡😡😡 @JioCare . Number is 7759318931
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Utkarsh Tiwari 😎 (@the_utkarsh_05) reported@JioCare Same copy-paste reply every time, but no real solution on ground 🤡 Already shared details multiple times via calls & complaints. Still facing poor/no internet in Mahoba. Irony is—I’m struggling to even tweet this due to your network. That itself shows the reality of your service