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Reliance Jio

Reliance Jio outages and service status in Kodaikānāl, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Kodaikānāl, including 0 direct reports.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Kodaikānāl, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kodaikānāl, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 30: Problems at Reliance Jio

Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nisargg21
    Nisarg Gangrade (@nisargg21) reported

    @reliancejio @JioCare why is there no option to disconnect Jio fiber? What stupid application have you guys designed with no exit option.

  • i_amshravan
    Shravan (@i_amshravan) reported

    Part 1 @JioCare Enough is enough. My JioAirFiber has been almost unusable for 80+ hours. This is not a minor issue anymore. I am paying for a service that I cannot use, yet there has been no proper resolution. This level of customer support is completely unacceptable.

  • agra58843
    Shruti Agrawal (@agra58843) reported

    @JioCare Please provide the specific policy or criteria instead of sending the same automated response. My services were affected for an extended period, multiple complaints were raised, engineers acknowledged the issue, and I still received no meaningful resolution.

  • i_amshravan
    Shravan (@i_amshravan) reported

    @JioCare Part 3 Yesterday morning, I contacted @JioCare on X. An visit was scheduled from there as well, but again no engineer arrived. In the evening, I called customer care. I was told an engineer would call me within 10 minutes. Nobody called.

  • diwan_shan60268
    S k Diwan (@diwan_shan60268) reported

    @JioCare @JioCare I am working using mobile data and over 50% of it has already been consumed due to this outage.Since Jio has not restored the service yet, please provide sufficient mobile data so I can continue my office work.Waiting for an “update” is not a solution. SR No.SR00002N0BRQ

  • nareshpvt
    Naresh Allakonda 🇮🇳 (@nareshpvt) reported

    @JioCare Dear Customer, Our representative sri ramula venkatesh (Mob- 9391510755) will contact you for an appointment. Please share OTP 790177 with the representative only AFTER Booking Reference Number or Order Registration Number (ORN) is generated. Thank You, Team JioFiber

  • virutsath
    VDV T.E.C.H. (@virutsath) reported

    @JioCare FYI, we everyone at our house is using jio phone number,but we didn't expect this kind of response for air fiber You know your service person,even though we are customer, didn't call to us,just asked details to another customer and left,so why are we paying money? (2/3)

  • pradeepraviz
    Pradeep Ravindran (@pradeepraviz) reported

    @JioCare - SR00003CKOPD - My Jio fiber has been down for the past two days. I've already created a service request, but an engineer hasn't been assigned yet. This is happening in the Chennai metro area. This is frustrating - I haven't been able to reach a support personal also.

  • DhananjayAneja
    धनंजय (@DhananjayAneja) reported

    It’s been 48 hours, and my Jio AirFiber is still dead. I can't even raise a ticket because the MyJio app and 198 are gated by useless AI chatbots. Cutting costs by replacing human support with endless bot loops is terrible customer service. Truth is @JioCare doesn't care.

  • orekiera
    winter4 (@orekiera) reported

    @JioCare I have send you DM with my details but , i didn't get my internet fix or any response from your side , this is really bad customer service @JioCare @reliancejio