Reliance Jio outages and service status in Khurda, Odisha
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Khurda, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Khurda, Odisha
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Khurda, Odisha and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Khurda, Odisha
Latest outage, problems and issue reports in Khurda and nearby locations:
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R. Guru kumar (@guruk023) reported from Jatani, Odisha@JioCare Sameer thanks for ur advise but it's ok let it in public and our problem is that we are not getting calls and internet in our area it's not only happening with me I asked more than 10 people in our area they also facing same issue since last 1 month
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sagar_a (@anand_LijIYe) reported from Madapur, OdishaHving trouble while using jio network in the area. Like hardly it goes to 50kbps for a normal usage Not even a whatsapp msgs are sent properly. Plz fix it or rather i will not be left of any choices then changing the sim card. @reliancejio @JioCare
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Asutosh Moharana (@i_m_asutosh) reported from Jatani, OdishaPoor internet,Very poor internet service provide by jio .is the speed of jio 13.8 kbps. Kindly shortout this problem #jio #ambani🙏🙏🙏🙏🙏 @JioCare @reliancejio
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R. Guru kumar (@guruk023) reported from Jatani, Odisha@JioCare we are facing poor service of your jio connection in our area. Twist is that your technical team don't have time limit to restore the service. We never expected this type service and response from your team. Can you confirm when we can get service Guru kumar 8984446999
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Soumya Sonu (@Soumyasonu95) reported from Khordha, OdishaI am facing @reliancejio network problem at my current location. I filed a complaint about this in jio helpline but since a month they are not taking any action. When called, they say that we are checking about this. But we are wondering when our problem will be fixed.
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Gopal Chandra biswas (@GopalCh69437734) reported from Jatani, Odisha@JioCare 4g connectivity a total fraud. Most of the times data connectivity doesn't work when needed urgent. Their promises are fake!
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Awasthi Sachin 😂 (@awasthin) reported from Jatani, Odisha@JioCare Very poor speed in Bhuvaneshvar railway station too.
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Deepak Kumar (@kumardeepak9801) reported from Jatani, OdishaAnd @JioCare the most frustrated thing is that i called on 198 & 1991 to speak to the customer care but there was no any option to talk to the customer care. Only nonsense is there.
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Subha Sourav Singh (@subhasourav) reported from Khordha, Odisha@reliancejio @JioCare Is it a sin to make mistakes. Can a wrong recharge be not refunded if it is not used at all.And within 5 min of recharge? Rs.1208 is not a small amount , may be for you guys its a small amount not for me.Whats the problem in cancellation of a wrong recharge?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Subramania Athithan (@rsathithan) reported@JioCare I had discussion with jio care 3 times now and they said necessary action will be taken soon. Past 3 days i got msg that service engineer will visit but till now no one has come and its still pending. kindly cancel my connection and refund initial deposit @JioCare @reliancejio
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Satyam Singh Sengar (@satyam_sengar) reportedPathetic service by both @airtelindia and @reliancejio 24 hours since complaint no improvement. @airtelindia didn’t even bothered to revert over my DM
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Shrishti Soni (@shrishtisonii) reported@reliancejio JioFiber has been pathetic. My dad called customer support expecting an actual solution. Instead, your executive, Komal, told us to chang the WiFi name as a fix. when he requested an engineer visit, she flat-out said she wouldn't send one and HUNG UP ON HIM #JioFiber
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SIDDHARTH (@SID_ODIALIVE) reported@JioCare Hi check your DM from beginning. All details I had shared. Still no help. No use to keep jio. M porting to other operator
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Avinash Jadhav (@Avicyberninja) reported@JioCare your network and internet is very very poor
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Ankur Bachitiwale Pundir (@ankurpal_im19) reported@JioCare @reliancejio I am using mobile and air fiber service of yours. Believe me, I haven't recharge fiber service because of vey poor internet service but now I am facing worst mobile network service ever. I couldn't even make a call forgot internet. I raised a complaint, 1/3
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Sunil Singh Bhau (@SunilbhauNw18) reported@JioCare Hi @JioCare, 5G coverage is available near my home, but my phone switches from 5G to 4G within a few seconds every time. Please check the network at my location and fix the issue.