Reliance Jio outages and service status in Jammu, Jammu and Kashmir
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Jammu, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Jammu come from postal codes 180002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Jammu, Jammu and Kashmir
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Jammu, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jammu, Jammu and Kashmir
The most recent Reliance Jio outage reports came from the following cities: Jammu.
| City | Problem Type | Report Time |
|---|---|---|
 Jammu
|
Internet | 21 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Jammu, Jammu and Kashmir
Latest outage, problems and issue reports in Jammu and nearby locations:
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Neeru (@Neer15549050) reported from Bada Khetar, Jammu and Kashmir@JioCare How in current would do you work without internet!! 36 hrs without internet, complaint raised and no resolution till now
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Sumit Anand (@Sumy_Anand) reported from Jammu, Jammu and Kashmir@Mrdevenders @reliancejio @JioCare There is no service. U've to b in majority pool for whom service is designed, else there is no support or correction possible. Imagine a company informing his customers gleefully that his circle isn't good enough to receive IR packs. Or may be deciding who can roam and who can't!
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सिकुलाचार्य 🔥 (@sickulr) reported from Jammu, Jammu and Kashmir@JioCare Nope . Your Jio service is last available 5-6 kms from my area I chased jio from last 3 years but no way you people listen. Infact your customer support is worst . Forget about your fiber In my area take radius of 100 MTRS yiur cellular network dosent work.Everybody complain1/n
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Satvik Raina (@SatvikRaina) reported from Jammu, Jammu and Kashmir@romharshrazdan @airtelindia @Airtel_Presence @reliancejio Customer support & customer care of @airtelindia @Airtel_Presence is very very poor.
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Dinesh 🇮🇳 (@dineshbaloria) reported from Jammu, Jammu and KashmirSo much of Voice disturbance & call drop with @Airtel_Presence. Pls repair ur network problem in our area asap. Otherwise I have to port my no. to @reliancejio
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Arif Haleem (@ArifKhateeb) reported from Jammu, Jammu and Kashmir@JioCare facing some problem in Jio Digital Internet at Malik Market Jammu. Whom to contact at Jammu to fix the problem. Hope my problem will be sorted out. Please look into the matter. @reliancejio
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V.M (@VM0985) reported from Jammu, Jammu and Kashmir@JioCare Within a period of 10 days since installation on 20/12/22 i have raised service request for 5 times. Better not to spent rest of my life raising service request so i have already requested for disconnection of jio fibre. This is for you information 🙏
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Anshul Razdan (@anshraz123) reported from Jammu, Jammu and Kashmir@JioCare @reliancejio Need broadband connection in Jammu City. The assigned Jio executive is making excuses from the last 4days and is suggesting to go with Airtel broadband. The on-ground team support is poor. Jio Executive: Sahil Raina 6006801869.Kindly help me to get connecton
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Ashish Kapoor (@kapoorashish87) reported from Jammu, Jammu and Kashmir@PrimeVideo Hello my account says it is still on trial when I have activated it using @JioCare fibre plan. I have sent entitlement Id to you DM. Kindly help. @PrimeVideoIN
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Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir@harshilpadada @JioCare customer care dont pick the call
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Deepak Thappa (@DeepakThappa) reported from Jammu, Jammu and Kashmir@reliancejio @JioCare for gaming & not delaying any kind of internet service ping value is not higher than 50 but in our area it's remains over 50 after upgrading of system
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SANDEEP SINGH (@singh0250) reported from Jammu, Jammu and Kashmir@reliancejio @JioCare I have pack 849rs is expire date is 3rd June but Voot , ZEE5 and Sony liv is not working. Why I have more than 200gb data
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Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir@reliancejio dear @reliancejio your network & service is very worst your team & customer care staff is totally illiterate & manner less its about 1 week for my complaint totally fed up from you guys now i go for official complaint...
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Sawhill (@Sawhill__21) reported from Jammu, Jammu and KashmirJio fibre service is quite poor here in Jammu , Jammu and Kashmir.. Everywhere the installation charges including everything is Rs 1500.. But they want us to pay Rs 2000 per connection... So,It's my request to @reliancejio To consider this request and take an action
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Amit Sharma (@amit4465) reported from Jammu, Jammu and Kashmir@JioCare my jio fiber is not working from last ten days. Your team who comes to repair is not repairing and asking for bribe.
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MANDEEP SINGH YT (@mandeepjatt4264) reported from Jammu, Jammu and Kashmir@reliancejio Dear jio we are waiting for your fiber services from 3 years still there is no sign of it we are very disturbed due to no availability in our area we are paying other companies for fiber services which are charging us more and not giving proper services please help
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Akshay Dhar (@mahpoot) reported from Jammu, Jammu and Kashmir@JioCare Already shared the details through DM, however i didn’t receive any concrete assurance. I demand a technical visit by your service engineer as there is some problem with the fiber cable itself.
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Dr. Abhi Langer🇮🇳 (@langer_speaks) reported from Jammu, Jammu and KashmirDear @reliancejio @JioCare can you plz let me know why on the name of 5G ur sims are not working in Jammu (J&K). I visited 3 stores of Jio & what I got to hear is,"Today is sunday,Our Seniors r not picking phone, even company doesn't know why this has happened Wait till tomorrow"
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Dr. Abhi Langer🇮🇳 (@langer_speaks) reported from Jammu, Jammu and KashmirDear @reliancejio @JioCare can you plz let me know why my on the name of 5G ur sims are not working in Jammu (J&K). I visited 3 stores of Jio & what I get to hear is today is sunday.. "Our Seniors r not picking phone, Even company doesn't know why this has happened "
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SR (@SatvikRaina_) reported from Jammu, Jammu and KashmirI want a Jio Fiber connection in Roop Nagar, Jammu. Kindly help @JioCare @reliancejio.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Chinmay (@allu006) reported@JioCare @JioCare and don't reply like in progress or thanks for patience. Come up with a action or proper resolution 😡
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Mr Tranquil (@iAjayYadav9) reported@JioCare Dipesh - Its been 4 days and still you guys are just rerouting my issue with these silly update. I meed a prompt solution. Cant you expedite this ?
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Lone Crusader (@iamlonecrusader) reported@JioCare , I book jio air fiber, guy came to register even i paid amount to jio website as he said for welcome offer 807 but after that no communication or or technician visit or update on installation; please help, not able to connect contact support via toll free
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Shivkumar Pandey (@Shivkumar_9999) reported@reliancejio @JioCare Any update? As no engineer visit happened yet issue is still there
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio @reliancejio Are you guys zombies that nobody is bothered to resolve 1 issue, what drugs are guys taking that you guys are working at snail speed.
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Ravi G (@ravigadani) reported@JioCare @reliancejio Following up on the same Service request no. SR00002NIBD4 It has been further 24 hours. Total 48 hours (2days) still the status is the same. No engineer visit. No resolution. Nobody picks up the phone from registered mobile number. As I posted on X yesterday, I got a call from Jio Social Media team about 05.30pm yesterday (19th August 2026), assuring me of the highest priority in resolving my issue. Alas, nothing happened. It is approx. 08.00am (48 hours after raising the service request, 2 full days) and no resolution and no communication from Jio in any manner on any platform. I call again today with mobile number that is not registered with my JioFibre connection, so as to talk to a human, and I do get to talk. Only to get another phony assurance that the request will be escalated. The customer rep who I talked with today, was kind enough and did try to connect me with her higher authority, but it was to no avail. She tried twice, but the ‘senior’ did not connect. I think they now know that this is the second number from which the same person is calling. Dear jio, can I expect any resolution or at least a word about what is really happening?
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Arvind Dangi🇮🇳 (@IamARdangi) reported@JioCare first fix current issues. Inside home only not working properly
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Vikas Pathak (@vikash309) reported@JioCare We regret to inform you that your JioAirFiber connection Order Number NO0001F1OEUChas been cancelled. @jio_fiber after 20 days received this SMS . WORST SERVICE FROM JIO . Kindly refund my paid amount immediately
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Lowkey (@Lowkey_734) reported@JioCare @prudhvi29raj @JioCare I’m getting the same Internet speed issue and they are even trying to resolve.
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Tejas Bakliwal (@tejasbakliwal) reported@reliancejio Extremely disappointed with the continuous issues with JioFiber. Despite repeated complaints, your technical team has been unable to provide a permanent resolution. This level of service is unacceptable. Please look into this urgently and resolve @RIL_Updates