Reliance Jio outages and service status in Jammu, Jammu and Kashmir
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Jammu, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Jammu, Jammu and Kashmir
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Jammu, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Jammu, Jammu and Kashmir
The most recent Reliance Jio outage reports came from the following cities: Jammu.
Community Discussion
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Reliance Jio Issues Reports Near Jammu, Jammu and Kashmir
Latest outage, problems and issue reports in Jammu and nearby locations:
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Nitish Gupta (@NitishGupta1987) reported from Jammu, Jammu and Kashmir@JioCare @Pragyadaspd Why Jio has not given rights for sim replacement to their top and verified retailers like other companies, so that the customer shall not suffer.
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Akshay Dhar (@mahpoot) reported from Jammu, Jammu and Kashmir@JioCare Already shared the details through DM, however i didn’t receive any concrete assurance. I demand a technical visit by your service engineer as there is some problem with the fiber cable itself.
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Aditya Kapoor🇮🇳 (@WhoAdityaKapoor) reported from Belīchirāna, Jammu and Kashmir@JioCare Internet not working from the past 2 days. Location is tagged in this msg.
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Kuldeep Bhan🇮🇳 (@kbhan89) reported from Jammu, Jammu and KashmirDear @reliancejio @JioCare Hon'ble minister @DoT_India Sh @rsprasad I am resident of #UT of Jammu And Kashmir. I have been charged continuously for 4G internet services for last 7 months (during internet ban) which I never used kindly refund or compensate.
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V̳i̳n̳e̳e̳t̳ ̳T̳a̳n̳d̳o̳n̳ (@VineetTandon77) reported from Jammu, Jammu and Kashmir@JioCare I think your engineer is sleeping ... better let him sleep.... why you need to have service support coz you have already taken your charges in advance.... really pathetic....
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vishkriss{vicky}™ (@MINDKRRAFT) reported from Jammu, Jammu and Kashmir@reliancejio @JIOFIBER8 Is your customer care Number Working.. Plz try
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Bhaderwahiiii (@bhaderwahiiii) reported from Jammu, Jammu and KashmirFacing a lot of network issue in my village. Address :- Manwah/bhaderwah/18221 doda. A humble request to @JioCare to look into this, I am complaining since 2021 but ignored all the time except when the balance is low or I haven't recharge my sim card for more than 1 or 2 months
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AVS DIGI - Designers & Architects (@AvsDigi) reported from Jammu, Jammu and Kashmir@BSNL_JK @TRAI @reliancejio you cannot compete JIO, This is what you are providing broadband speed to your customers. Poor Company, Govt. must close this Company.
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WASEEM AKRAM وسیم اکرم🗨 (@iamwaseemakram) reported from Jammu, Jammu and Kashmir@JioCare 4G started in J&K from 6th of February 2021, but still speed as 2G in my location, I want to Port my number from Jio to another service provider Kindly tell me the process.
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Dinesh 🇮🇳 (@dineshbaloria) reported from Jammu, Jammu and KashmirSo much of Voice disturbance & call drop with @Airtel_Presence. Pls repair ur network problem in our area asap. Otherwise I have to port my no. to @reliancejio
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Mohit Kumar (@sudanmohit10) reported from Jammu, Jammu and KashmirJio is this your service you font refund full money if the connection is terminated within the trial period @JioCare @reliancejio and you ask to another 72 hours to look into matter what is wrong with your system My ervice request number is SR0000145FDB look into it asap pls
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Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir@JioCare I would like to shut down my number completely without any issue, still waiting for the response not getting any updates on this from your side at all.
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vicka (@amitt_dhar) reported from Jammu, Jammu and Kashmir@JioCare @reliancejio ur Cust support is not available & whatsaap support to fix the internet issues is just useless. My jio fiber is down since last one hour & I'm trying to reach u thru the medium u suggest but no response. I'm not getting the service for which I'm paying for.
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Vishal Sharma (@darkrider1609) reported from Jammu, Jammu and Kashmir@JioCare When we are going to get VoWiFi calling in @jammuandkashmir. Atleast give us a solid date. On the contrary other service providers are able to give the feature but not the leading operator. @reliancejio
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Nitesh (@Singhnitesh34) reported from Bada Khetar, Jammu and Kashmir@JioCare @reliancejio worst service i have seen..no body is listening!!! Lol..
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Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir@JioCare i would like to terminate my number permanently which is not in use as of now, kindly help me in this regard
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Fayaz Dar (@Fayaaz_Dar) reported from Kargāl, Jammu and KashmirI'm looking to move out of @JioCare because of pathetic network connectivity n data issue. Voice break issues during call, even call don't connect, at (192306) Rajpora #Pulwama - J&K. Thanks for services so far but now I think it's over. @dcpulwama @AFTABSHABNAM @InayatBashir3
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Akshay Dhar (@mahpoot) reported from Jammu, Jammu and Kashmir@reliancejio @JioCare I am getting slow fiber speeds (30-40mbps) despite having a valid 150mbps plan. Kindly depute your service engineer to address the said issue.
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Deepak Thappa (@DeepakThappa) reported from Jammu, Jammu and Kashmir@reliancejio & @GoogleIndia @Google collaborates to bring affordable 4G & 5G Phones to makes 2G mukat (free) India but unfortunately no one's cares about J&K we will suffer from last year when article 370 scrapped we don't have 4G network till now #Restore4GinJK
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Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir@JioCare @JioMart_Support it was unexpected delivery from your end that you spoiled my mood & urge me to report your kind of act. Being in touch with your customer care had the worst experience with them even though more than 2 weeks since an update on this 16760372300246713A.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Subramania Athithan (@rsathithan) reported@JioCare I had discussion with jio care 3 times now and they said necessary action will be taken soon. Past 3 days i got msg that service engineer will visit but till now no one has come and its still pending. kindly cancel my connection and refund initial deposit @JioCare @reliancejio
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Satyam Singh Sengar (@satyam_sengar) reportedPathetic service by both @airtelindia and @reliancejio 24 hours since complaint no improvement. @airtelindia didn’t even bothered to revert over my DM
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Shrishti Soni (@shrishtisonii) reported@reliancejio JioFiber has been pathetic. My dad called customer support expecting an actual solution. Instead, your executive, Komal, told us to chang the WiFi name as a fix. when he requested an engineer visit, she flat-out said she wouldn't send one and HUNG UP ON HIM #JioFiber
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SIDDHARTH (@SID_ODIALIVE) reported@JioCare Hi check your DM from beginning. All details I had shared. Still no help. No use to keep jio. M porting to other operator
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Avinash Jadhav (@Avicyberninja) reported@JioCare your network and internet is very very poor
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Ankur Bachitiwale Pundir (@ankurpal_im19) reported@JioCare @reliancejio I am using mobile and air fiber service of yours. Believe me, I haven't recharge fiber service because of vey poor internet service but now I am facing worst mobile network service ever. I couldn't even make a call forgot internet. I raised a complaint, 1/3
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Sunil Singh Bhau (@SunilbhauNw18) reported@JioCare Hi @JioCare, 5G coverage is available near my home, but my phone switches from 5G to 4G within a few seconds every time. Please check the network at my location and fix the issue.