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Reliance Jio

Reliance Jio outages and service status in Jammu, Jammu and Kashmir

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Jammu, including 0 direct reports.
  • The most common problems reported in this area mention Phone.
  • The most recent signal from this area was received Jun 3, 6:11 PM GMT+5:30.
  • 100% Phone (100%)

The latest reports from users having issues in Jammu come from postal codes 180002 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Jammu, Jammu and Kashmir

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Jammu, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 8: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Jammu, Jammu and Kashmir

The most recent Reliance Jio outage reports came from the following cities: Jammu.

CityProblem TypeReport Time
Jammu Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Jammu, Jammu and Kashmir

Latest outage, problems and issue reports in Jammu and nearby locations:

  • kbhan89
    Kuldeep Bhan🇮🇳 (@kbhan89) reported from Jammu, Jammu and Kashmir

    Dear @reliancejio @JioCare Hon'ble minister @DoT_India Sh @rsprasad I am resident of #UT of Jammu And Kashmir. I have been charged continuously for 4G internet services for last 7 months (during internet ban) which I never used kindly refund or compensate.

  • iamakshaysahib
    Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir

    @harshilpadada @JioCare customer care dont pick the call

  • Sumy_Anand
    Sumit Anand (@Sumy_Anand) reported from Jammu, Jammu and Kashmir

    I've nvr repented any decision xcpt when I ported to @reliancejio. Today @JioCare shared blatantly that they don't allow International Roaming packs for JK circle customers. I've nvr xprncd such institutional discrimination. What a let down! Eagerly waiting for 90 days to end.

  • SatvikRaina
    Satvik Raina (@SatvikRaina) reported from Jammu, Jammu and Kashmir

    @romharshrazdan @airtelindia @Airtel_Presence @reliancejio Customer support & customer care of @airtelindia @Airtel_Presence is very very poor.

  • Singhnitesh34
    Nitesh (@Singhnitesh34) reported from Bada Khetar, Jammu and Kashmir

    @JioCare @reliancejio worst service i have seen..no body is listening!!! Lol..

  • langer_speaks
    Dr. Abhi Langer🇮🇳 (@langer_speaks) reported from Jammu, Jammu and Kashmir

    What kind of professionalism is this when staff is not aware of technical glitches & are doing hit & trial. customer gets to listen 100 people have, come to store for same thing. I have to travel tomorrow. How I will manage without active network @JioCare Pathetic service

  • iamakshaysahib
    Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir

    @harshilpadada @JioCare worst service of jio

  • adnan_env
    Adnan (@adnan_env) reported from Bada Khetar, Jammu and Kashmir

    @reliancejio @JioCare what type of true 5G you guys launched, it runs only outside of my house, and the speed is also poor.

  • koolsun2008
    kool Sun (@koolsun2008) reported from Jammu, Jammu and Kashmir

    @reliancejio Till now no installation have done. Nothing happened after logging the complaint. We are the first house in our locality who order the jiofiber. And those who order after ours there installation and activation has been done within 24 hours. But there is no status about my order.

  • Ankush301987
    Ankush (@Ankush301987) reported from Akhnūr, Jammu and Kashmir

    @JioCare whats Wrong with your Signals. When so ever there is a Powercut in my Locality Akhnoor (181201),jammu, J&K. Your Network goes off from the Mobile. Kindly fix the Issue, so we Can Stay Connected With the World in such circumstances.

  • 714Gmail
    Nikita Gupta (@714Gmail) reported from Jammu, Jammu and Kashmir

    @JioCare I have been continuously putting up emails and calling customer care and the persons who are incharge of Jio Fiber wifi. No response from your end. I have been disappointed with the service you are providing. No internet connectivity at home. Please rectify it.

  • AaqibAliKhan_
    Aaqib Khan (@AaqibAliKhan_) reported from Jammu, Jammu and Kashmir

    @JioCare @M__raj I am in a desperate need to have my Jio fiber connection at my new apartment in Jammu. Kindly share me the number of service provider of this area as soon as possible as I have already registered online on this adress, Sainik colony Jammu. PIN 180011 @JioCare

  • anshraz123
    Anshul Razdan (@anshraz123) reported from Jammu, Jammu and Kashmir

    @JioCare @reliancejio Need broadband connection in Jammu City. The assigned Jio executive is making excuses from the last 4days and is suggesting to go with Airtel broadband. The on-ground team support is poor. Jio Executive: Sahil Raina 6006801869.Kindly help me to get connecton

  • DharAkshat
    Akshat Dhar (@DharAkshat) reported from Jammu, Jammu and Kashmir

    @reliancejio Internet in not working properly in jammu specially in janipur colony, Kindly solve the problem ,#shivvihar #janipurcolony

  • mandeepjatt4264
    MANDEEP SINGH YT (@mandeepjatt4264) reported from Jammu, Jammu and Kashmir

    @reliancejio i dont know why but ur company always reply coming to your area soon but they have not reached us from 3 years .they have not even started increasing their boxes from pole to pole So whey u tell us to install your fiber if you can't provide the service.181206 JAMMU

  • jainjain24
    Rakshit Jain (@jainjain24) reported from Jammu, Jammu and Kashmir

    @JioCare Set-up Box is not working

  • ateeqtak
    Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir

    @JioCare that’s not an appropriate thing that I’m not able to connect with customer support through phone calls, such nasty customer support from your side at all. Kindly do the needful for the same.

  • ArifKhateeb
    Arif Haleem (@ArifKhateeb) reported from Jammu, Jammu and Kashmir

    @JioCare facing some problem in Jio Digital Internet at Malik Market Jammu. Whom to contact at Jammu to fix the problem. Hope my problem will be sorted out. Please look into the matter. @reliancejio

  • darkrider1609
    Vishal Sharma (@darkrider1609) reported from Jammu, Jammu and Kashmir

    @JioCare When we are going to get VoWiFi calling in @jammuandkashmir. Atleast give us a solid date. On the contrary other service providers are able to give the feature but not the leading operator. @reliancejio

  • officialsourav9
    Sourav Kumar (@officialsourav9) reported from Jammu, Jammu and Kashmir

    @JioCare My problem is i want to MNP my airtel number to jio number But i face your outlet ask for only Voter card but I don't have Voter card, But i have Pan card, Aadhar card, Bank Passbook, or Driving license, But these doc. Not valid for MNP number Please solve the issue

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iRajuSingh_
    Raju Singh (@iRajuSingh_) reported

    @JioCare Issue resolved for now

  • Suvendukumarray
    Suvendu Kumar Ray (@Suvendukumarray) reported

    @JioCare Very slow data speeds despite being on Jio 5G prepaid connections. Location: Bhimpur, Behind Rabindra Surgicals, Near Biju Patnaik International Airport, Bhubaneswar, Odisha. Kindly investigate the issue, check the nearby tower/network performance.

  • iamadi_
    Adi (@iamadi_) reported

    @JioCare Can you resolve my wifi issue Or should I switch to other wifi vendors ? No one listens or call to resolve my issue, it’s already 20hrs now.

  • roshansinha_41
    ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported

    @reliancejio Consistently being the worst network provider

  • sonu0942
    PRABHAKAR SHUKLA (@sonu0942) reported

    @reliancejio Thoda network pe dhyan de do Kya network dete ho. People get frustrated with your net services. Plan value is increased but quality of service is decreased. Is this something for which people had established faith on jio ?

  • Exhuman25
    Ask me. (@Exhuman25) reported

    Dear @JioCare jb 5G network dena nhi hai toh unlimited wala recharge kyu karvaate ho?? It's been 3-4 months that there is no 5G network in my area. Literally, need to switch to some other network.

  • akchaudhary11
    Arun Kumar Chaudhary (@akchaudhary11) reported

    @JioCare : New Jio SIM isn't getting activated, SR No. SR000037CKFF was raised for the issue- new SIM which you couldn't activate in good 7 days. How much time you need to activate anew sim-seems a week isn't enough? Should I try another service provider- they can do it in 1 day?

  • GeoIntel_India
    GeoIntel India (@GeoIntel_India) reported

    @JioCare Dear Team Jio, I am writing to formally escalate the handling of my unresolved network complaints. Mobile Number: 9517183479 Complaint References: SR0000336W5T SR000034KRBD SR000035Y9KN SR000037IPCT Location: Tandauli, Ayodhya, Uttar Pradesh GPS Coordinates: 26.606246, 82.348250 My issue is very simple. Jio officially shows True 5G coverage at my location through its coverage map, customer support systems, WhatsApp support and network checks. However, in actual usage, stable and usable 5G service is not available at my location. Despite multiple complaints and detailed evidence, the issue remains unresolved. I have already provided: • GPS coordinates • Coverage map screenshots • Speed test results • Network screenshots • Multiple complaint references • Details of nearby active towers Instead of a technical resolution, I continue receiving identical template responses mentioning "temporary congestion", with changing timelines of 7, 10, 15 and now even 39 days. More concerning is the complaint handling process itself. Recently, a representative placed only a brief missed call. No meaningful discussion took place. However, immediately afterward I received feedback and complaint-related communications creating the impression that customer contact had been completed and the issue had been attended. My concern is that complaints appear to be processed and feedback requests generated without proper customer interaction or actual resolution. I therefore request: 1. Verification of all call records and call durations related to my complaints. 2. Written confirmation of the actual technical root cause identified by your network team. 3. Confirmation whether 5G is genuinely available and usable at my exact location. 4. Reopening of any complaint closed without actual resolution. 5. Physical verification of the serving tower and network infrastructure in my locality. 6. A clear resolution plan with a realistic timeline instead of repeated generic responses. After several complaints, repeated assurances and multiple escalations, the issue remains exactly the same. I request immediate intervention from the management and appellate team. Regards, Litil Yadav Mobile: 9517183479 Location: Tandauli, Ayodhya, Uttar Pradesh GPS: 26.606246, 82.348250

  • HarikrushnaBhoi
    Harikrushna Bhoi (@HarikrushnaBhoi) reported

    @JioCare Said websites working fine with other networks, but not working with @reliancejio network only from last few days, so issue with @JioCare not with website. Kindly check at your end and solve the issue. Contact with me for more info.

  • chopra_shrey
    Shreyansh Chopra (@chopra_shrey) reported

    @JioCare @jio_fiber every time same issue. Why you not fixing the issue. I want to add on data in JioFiber.. no option in the app.. always i need to post here. What lala company.