Reliance Jio outages and service status in Idukki, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Idukki, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Idukki, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Idukki, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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mohamed azaruddin (@ejazhar) reported@JioCare 4 missed installation slots. 2 days of waiting. Today your technician faked "on the way" status — tracker didn't move an inch for 90 minutes. This isn't a delay, this is cheating your customer. Escalate this NOW. #Jio #JioFail #ConsumerRights
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Jayant Kanekal (@KanekalJay4321) reported@JioCare @TRAI They said they will send service engineer wheb they want and I have to wait. @nch1915 Can you please help? They are extorting old people like this by taking money and not providing service and then not giving back the money
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Raddy (@Radhaiyen) reported@reliancejio Thirdclass customer care team is yet to fix billing issue. Bill is now overdue by a day and still thirdclass @JioCare has not fixed it. And dont comment promo offer here with your bots. Its a billing issue after downgrading plan. #thirdclassjio
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C Ramanjaneyulu (@raman_sig) reported@JioCare what is the process for disconnection of home fiber through customer service
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Owais Siddiqui (@OwaisSi74760148) reported@JioCare There is no internet network in D Mart Ganeshpeth, Nagpur area.
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HONNAVALLI PRASANNA PRADEEP (@Pradeep_H_P) reported@JioCare @reliancejio Please Check Service request of 3rd May 2026-- SR000034YTGB. Tried filing in a service request from 2nd May 2026 onwards and finally registered by Jiocare on 3rd May after 6 calls to jio customer care. Check your call logs or I can furnish same.
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Adnan عدنان (@AdnanSk__) reported@AmazingAchintya @reliancejio @airtelindia Everyone facing same daily limit consuming even though full 5g network is there and after consumption no unlimited 5g internet airtel scamming
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Sazid Ahmad (@SazidAh76079490) reported@JioCare Instead of repeatedly asking for the same details, please escalate this issue and resolve it at the earliest. Many users in our area are facing the same problem, and if this is not resolved soon, we will be forced to port to Airtel or VI. Please take this seriously and provide
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Pranshu Raj Singh (@Pranshurs08) reported@JioCare Update: @JioCare says they’re “working on it”, but multiple users have reported the same issue for months even over a year with no resolution. Undelivered SIMs, unreachable delivery agents, no accountability. This isn’t an isolated case, it’s a systemic problem.
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Giriraj K. Gaur (@girirajkgaur) reported@DKMahant @JioCare After a desperate 8 days without internet an engineer visited my house and restored my internet service. one Mr Gopal who visited earlier to address my concern reset my router and didn't have courtesy to apprise me about resetting my password. His number 9717365549. Take action.