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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 9, 1:15 AM GMT+5:30.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Reliance Jio

Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 4 days ago
Cochin Internet 6 days ago
Cochin Internet 10 days ago
Cochin Internet 10 days ago
Cochin Internet 13 days ago
Cochin Internet 19 days ago

Nearby cities with recent reports

Cochin

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • shivam6824
    Shiva S (@shivam6824) reported from Cochin, Kerala

    @JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • VJKishore17
    VJKishore (@VJKishore17) reported from Tripunittura, Kerala

    Hello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed

  • vrgodfather
    rajesh menon (@vrgodfather) reported from Tripunittura, Kerala

    @reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • rachuri_dilip
    rachuri durga dilip (@rachuri_dilip) reported

    @JioCare I didn't ask for any cancellation. I needed relocation. Even my subscription plan is active and valid till 26.04.26.. So, you people needed to refund that too in case you people are going to do cancellation due to your pathetic and incapable service.

  • Rishi_Kakkar_
    Rishi Kakkar (@Rishi_Kakkar_) reported

    @JioCare The issue is resolved now. Thanks for your service. The scheduled home visit (Engineer Satpal Das on 14 Apr 5-6 PM) is no longer needed. Please cancel it.

  • aryan080699
    Aryan Mehta (@aryan080699) reported

    1/6 @reliancejio @JioCare @jagograhakjago I need urgent help. I've been cheated & harassed by Jio over a #JioAirFiber connection booked on 21st March for my sister. They took ₹807, captured Aadhaar + photo KYC, never installed, and now REFUSE to refund my money. A thread 🧵

  • kumarparveen767
    Kumar Parveen (@kumarparveen767) reported

    @reliancejio Respected Ambani, order 17555260170490764A-01. 17725443711102412A-01 Today it has been 234 days, please tell me whether the order will come or not, all Jiomart teams are representing the service and behaviour of Dhirubhai Ambani sir.

  • rupesh_NC
    Rupesh Chowdary (@rupesh_NC) reported

    @reliancejio @JioCare to worst network raa

  • Tus2711
    Tushar Srivastav (@Tus2711) reported

    Hi @JioCare,This is seriously frustrating. For the last 10 days, Jio AirFiber speed is so poor that even basic browsing is not working properly, forget downloads or streaming No resolution, no clear timeline what’s the point of paying for this service? Fix this asap

  • crazeeTweeter
    CrazeeTweeter💎 (@crazeeTweeter) reported

    @Bhaveshpress @JioCare Once you pay to @reliancejio you are at their mercy Got rid of my jio fiber - zero customer support, pathetic service and speed

  • vishaljhha
    Vishal Jha 🇮🇳 (@vishaljhha) reported

    @JioCare Due to network issues, I was unable to reply instantly. I have sent you all the requested details via DM. Kindly look into this matter and resolve it as soon as possible.

  • kumarparveen767
    Kumar Parveen (@kumarparveen767) reported

    @reliancejio Respected Ambani, order 17555260170490764A-01. 17725443711102412A-01 Today it has been 234 days, please tell me whether the order will come or not, all Jiomart teams are representing the service and behaviour of Dhirubhai Ambani sir.

  • prateek061577
    Prateek Tripathy (@prateek061577) reported

    @JioCare I have raised a complaint on 7th April but by now problem has not been resolved. In my area all cables have been broken due to thunderstorm. All other companies like @airtelindia @excitel broadband has solve this issue within two days but jio is not able to solve problem