1. Home
  2. Companies
  3. Reliance Jio
  4. Ernākulam
Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 15, 7:19 PM GMT+5:30.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 13% Phone (13%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Reliance Jio

Reliance Jio is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 3 days ago
Cochin Internet 4 days ago
Cochin Internet 5 days ago
Cochin Wi-fi 11 days ago
Cochin Internet 11 days ago
Cochin TV 13 days ago

Nearby cities with recent reports

Cochin

3 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare live tv is not working.. please raise a service request .

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Guys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • Baijnath_
    Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala

    @JioCare worst network experience in my area Download speed below 100 KB/s

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

  • Rajparidaoffcl
    Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ankitt_singh
    अंकित (@ankitt_singh) reported

    @JioCare Hello Gladwin have dme'd you the details. Let's wait what you can really do to fix this issue. Hope this is not a routine reply from jio.

  • Shauryaparashrr
    Shaurya Parashar (@Shauryaparashrr) reported

    Dear @JioMart @JioCare Your app is a complete joke. My order was supposed to be delivered yesterday as shown in the app, and even today there’s no delivery and the order status hasn’t moved at all. No proper updates, no accountability, just pathetic service.

  • Kalyanchakri143
    KALYAN GOTTIMUKKALA (@Kalyanchakri143) reported

    @JioCare I am extremely disappointed with JioAirFiber service. I purchased a 100 Mbps connection, but I have been consistently receiving only 2–3 Mbps speed since installation. 1/5

  • Saurabh_2906
    Saurabh Abanave (@Saurabh_2906) reported

    @JioCare @JioCare After recharging my Jio AirFiber, the service is still not working. I contacted customer support but did not receive a satisfactory response. No engineer has contacted or visited the location yet. Request No: SR0000363MFH

  • aggarwal_aviral
    Aviral Aggarwal (@aggarwal_aviral) reported

    @JioCare I am stuck at home due to this. My office is also gone. He keeps confusing me. He don't have sufficient materials to resolve my complaints . I Just want to switch to different broadband right now. Even the customer support is not giving satisfactory response

  • mohitrao49
    mohit rao (@mohitrao49) reported

    @JioCare @reliancejio Worst service experience ever. Taking Jio AirFiber feels like burning money. Paying for a 100 Mbps plan and getting barely ~15 Mbps despite repeated complaints. No proper support, no permanent fix, only false assurances. Customers are getting frustrated da

  • shaktipadanahak
    Shaktipada Nahak (@shaktipadanahak) reported

    @JioCare Very disappointed with the service. It has been 7 days since I ordered Jio AirFiber, and the installation is still pending. I already mailed and called your office 3 times, but every time I only receive another promised date with no actual progress.

  • peeceema
    peeceema (@peeceema) reported

    @JioCare Where is my refund? I shall be compelled to approach the consumer forum against false promise of service and collection of money in advance and thereafter a delay of more than 3 weeks for refund.

  • naveenchand143
    naveenchand (@naveenchand143) reported

    @JioCare You guys really need to pick your support team man. It's pathetic to say in a soft manner. I have raised multiple service requests on the service interruptions for the last 1 month, but no response. I have raised the requests to deactivate but still no response. PATHETIC

  • mohitrao49
    mohit rao (@mohitrao49) reported

    @JioCare who is lier ? your technician ? your customer support team ? your false ads about speed ? your backend team ? your sales team ? your insation guy ?