Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Ernākulam, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 14, 12:06 PM GMT+5:30.
- Internet (43%)
- Wi-fi (29%)
- TV (14%)
- Phone (14%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 13 seconds ago |
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Cochin
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Internet | 15 hours ago |
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Cochin
|
Wi-fi | 7 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
TV | 9 days ago |
|
Cochin
|
Wi-fi | 17 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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स्वयंसेवक SANDEEP SINHA🇮🇳 🚩 (@SANDEEP_SINHA12) reported@RIL_Updates @JioCare "It seems like a standard response that I receive every time. Every time there is a network issue, your team gives the same excuse about 'temporary issues in the area.' It feels like a way to avoid addressing the problem seriously. I am tired of being given the same vague response instead of a permanent solution. Please take my complaint seriously and fix this issue once and for all, rather than making excuses."
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Nishant Singhal (@ErNSinghal) reported@JioCare @reliancejio Wifi internet not working. Complaint raised vide SR00002L2VNG on 12 May. Kindly resolve.
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Anish Kumar Tripathy (@Anish_RR) reported@JioCare No update on the issue received yet
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Abdul Feroz (@Abdulravoof_13) reported@JioCare It would be better if you look at the customer service team as they are doing their job correctly rather convincing the customers.
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Mayur Mistry (@MayurMi47037492) reported@JioCare Not working since more than 48 Hours..No update from Customer care bharuch. digital revolution by #jio
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Lucky Sinha (@Luckyk19Raj) reported@JioCare I would like to request the Jio team to arrange an engineer visit at my address.This network issue has been continuing for a long time.Most people in this area are using Airtel because the Jio network performance here is very poor.
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RITESH KUMAR PADHI (@RITESHKUMARPAD2) reported@JioCare And the same false promises continues. There hasn't been any improvement in the internet service. Treat this as last month of using jio fibre. Thank you for your pathetic, 3rd class services. You people have forced us to change for Airtel fibre.
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Shashidhar Hatt (@shashidharhatti) reported@ali_rahat_ @JioCare Time to switch to local service provider in your city both jio and Airtel are lot of ego and attitude. Please switch to local internet providers or BSNL Fiber at least you can talk directly or scold them. Don’t wait for jio to fix it.
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Abhay (@Abhay60550241) reported@JioCare I placed a request for jio fiber connection on 6th May, but still waiting for installation. Jio has 2 options for calling customer care, at 199 and another is 1800 number At 199, the representative is AI bot which never understand the query
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Monu (@Socialist_Monu0) reported@JioCare Okay, but one more thing, you guys can take action in whatever manner you want, but I want a lifetime solution to this complaint, so that I don't have to complain again.