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Reliance Jio

Reliance Jio Outage Report in Ernākulam, Kerala

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 14% Wi-fi (14%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 3 days ago
Cochin Internet 3 days ago
Cochin Internet 6 days ago
Cochin Internet 13 days ago
Cochin Wi-fi 19 days ago
Cochin Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • Rajparidaoffcl
    Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • saleemseios
    Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala

    @JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Guys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • vichu242
    vichanu (@vichu242) reported from Tripunittura, Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • yuvarajgangatka
    yuvaraj🐧 (@yuvarajgangatka) reported

    @JioCare @durwasar @JioCare is the worst service, I have raised the service 14 days back, they'll simply close the ticket without the resolution.

  • Rahul81897983
    Rahul (@Rahul81897983) reported

    @reliancejio @JioCare one of the pathetic experience want to share with everyone i don't know what jio senior mgmt is doing sales people are not saying no to relocate old connection stating technical issues and new connection guy is coming to connect new connection within 5 min

  • mpiyush101
    Piyush Kumar (@mpiyush101) reported

    Worst service and staff ever encountered. The engineer is not visiting the location even after 5 days. The staff is so rude they don't even know how to talk to customers. Disconnecting calls and no accountability as if they are the owners of the company. @jiocare @reliancejio

  • mngpbc
    Chandas N (@mngpbc) reported

    @heyinterakt @reliancejio @reliancejio I'm fellowing up firm 15 days no resolution on my complaints please respond or call on telephone if u can't please say that we'll switch to other providers

  • yuvarajgangatka
    yuvaraj🐧 (@yuvarajgangatka) reported

    @JioCare @nidhayephand Don't trust @JioCare , they'll ask for time but will simply close the ticket without a solution, I am following up with them, still the same, pathetic service.

  • PatroTarkesh
    Tarkesh Patro (@PatroTarkesh) reported

    @reliancejio @JioCare I am a postpaid user of Airtel, with this level of service, I should think to move all the 5 connections of my family port to Airtel.

  • Ramesh_11kumar
    Ramesh Kumar (@Ramesh_11kumar) reported

    @reliancejio I am extremely frustrated by one of your deactivation officer, who called me from your Ghansoli office who was very rude, arrogant and threatened me to deactivate my account. Received call from: 9137861188 Time: 4: 08pm Date: 3rd march

  • balantimugaru
    Mahesh Balantimugaru (@balantimugaru) reported

    Poor 4G network of @airtelindia compared to @JioCare near Kottara Mangalore, Thoranatte, Punacha (574260) Bantwal Taluk, Dakshina Kannada. No outcome even after repeated grievances!! 😞😞

  • veejaish
    veejaish (@veejaish) reported

    @reliancejio hi. Can you pls tell me how was the service ticket closed. SR00001J0ZUS?

  • shreyaspuri
    Shreyas Puri (@shreyaspuri) reported

    @JioCare I already sent you my number in DM... I would request you to please take the up with the respective service provider if these are not your numbers and request you to please take needful action as this is turning into pure harassment. if it is not in your control please reply