Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 15, 7:19 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- TV (13%)
- Phone (13%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 6 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Internet | 8 days ago |
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Cochin
|
Wi-fi | 15 days ago |
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Cochin
|
Internet | 15 days ago |
|
Cochin
|
TV | 16 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Omprakash Sharma (@omsharma0304) reported@JioCare Hi, No response, even after send you the details via DM Please be serious, are you considering me as a foolish customer
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Harrshit agarwaal (@Harshit797679) reportedHey @JioCare @reliancejio your service is not working in sec 24 gurgaon from last 1 hour, please check and resolve.
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PRATIK LIMBACHIYA (@imlimbachiya) reported@JioCare And after all this, your team still keeps sending copy-paste internet troubleshooting videos like bots instead of giving a real technical solution. At this point it honestly feels like JioFiber support is designed to exhaust customers until they give up.
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VIVEK ( मोदी का परिवार ) (@vivekit2014) reported@JioCare It has been a long time and STILL no action has been taken on my JioAirFiber speed issue. Complaint SR000036CY75 was closed without resolution, without engineer verification, and without my confirmation OTP. Internet speed remains unusable. This kind negligence unaccept
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PRATIK LIMBACHIYA (@imlimbachiya) reported@JioCare Amazing customer support by JioFiber. For more than 4 months I have been explaining the SAME issue again and again in DMs, calls, and complaints, yet nobody is actually reading the problem. Internet is working. That is NOT the issue.
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Anirban Roy (@anirbanroy4) reported@JioCare @_MukeshAmbani @TRAI Same issue from 17th May 2026 5 times engineer visited . But No solution. Every escalation team sleeping (Nodal, Appeliate, Escalation Team). Only consolidated from next time there will be no issue. Payment Prepaid . Solution NO
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Shashank Darda (@shashankdarda36) reportedJio is working really very poor, kindly look @reliancejio @JioCare
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Devendra Singh Khokhar (@kumard1958) reported@JioCare support team of jio fibre is only mis guiding the customers without any resolution of issue only interested to cheat customers
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and prakash, it's already 42nd day ,still my issue is not resolved. You are telling me every time that you are following up. R u really working on my issue ? or is it a fake offer to get JioFiber customers?Please resolve my issue immediately if it's not a fake offer
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Λ ＢＨＩＳＨ Σ Ｋ Ｖ Σ ＲＭ Λ (@iabhishekrverma) reportedAnd it's been more than 7 days and I didn't received my sim. Even their is not any update, customer care service is not working... I fell very frustrated as I have to leave the place of address added at the time of delivery... I have even paid for it 349 rupees... @JioCare #jio