Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 14 days ago |
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Cochin
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Internet | 16 days ago |
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Cochin
|
Internet | 19 days ago |
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Cochin
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Internet | 20 days ago |
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Cochin
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Internet | 23 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ಬಸನಗೌಡ ಪಾಟೀಲ್ (@iambasu_patil) reportedReally frustrating experience with @reliancejio and @airtelindia Air Fibre. Cancelled Jio due to long delays, switched to Airtel—now facing even worse delays. Agents say no stock is available. Extremely disappointing service. We deserve better for what we are paying. @DoT_India
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AJAY KUMAR (@KumarAjay_25) reportedDear Jio Customer Service Team @JioCare @reliancejio
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Ojaswi Goyal (@goyalojaswi) reported@JioCare @reliancejio Your Air Fiber is the most pathetic internet service I have ever used. The customer service is the worst. 20+ calls since 3 weeks, still no Engineer assigned, you guys just close the ticket. You don't even check if the issue was resolved or not. Horrible!!
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Ravinder Kumar (@ravikush) reported@JioCare Still no refund, only below message comes. Dear Customer, This is to inform you that your JioFiber Service Request No. SR000033LLSH for has been successfully processed. For any further support, please call us on 1800 896 9999. If you wish to raise an appeal,
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CognitiveLink (@cognitivelink7) reported@JioCare Is this how @reliancejio trains its staff to insult customers? I am paying for a service I am not receiving. Fix this today or I am filing a formal complaint with the Consumer Forum! SR number and call logs will be provided in DM. #JioAirFiber #WorstService #JioServiceFailure
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Rameshbabu Athukuri (@Rameshbabu36403) reported@JioCare Stop playing dramas @JioCare everything was mentioned in the DM including pin no. Don't you have the previous records ?from where I have complained regarding the issues . I know you don't have time to resolve the issue just looting the public money .
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Gaffar (@gaffarsolution1) reportedI'm too tired using Jio 4G or 5G network at my location I will switch to airtel soon @reliancejio @JioCare
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Dr RCK (@DRstran71182493) reported@JioCare @reliancejio I was stupid enough to try it online and not go to a store. Its been 4 days of buying a prepaid sim which was to be delivered within 48 hrs. Still no delivery. Provided mobile number of delivery guy isnt working since 2 days. Tried even visiting a store but they cant help. Whats this service?? Order reference no - NO00015DE4JR Care to help
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vibhav Sonkewara (@VibhavS23309) reportedhey @reliancejio @JioCare one of my number gets deactivated i want to reactivate it when i visited to jio point or office that number is showing no record please help that number is having my too much data
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Abhay (@abhayvthakur) reported@JioCare @jio_fiber is there any issue with the internet? It seems both 2.5 and 5 bands wifi are not working at all. Happening frequently since yesterday. Please help.