Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi, Internet, and TV.
- The most recent signal from this area was received May 7, 10:48 AM GMT+5:30.
- Wi-fi (40%)
- Internet (20%)
- TV (20%)
- Phone (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 6 days ago |
|
Cochin
|
Internet | 6 days ago |
|
Cochin
|
TV | 8 days ago |
|
Cochin
|
Wi-fi | 16 days ago |
|
Cochin
|
Phone | 18 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Raghuram Gowda (@Raghuram909) reported@jiocare this is the worst customer service ever I would suggest no one to opt for jio fiber they are not assigning a person to rectify the problem and are dodging my request from the past 3 days with no resolution #scam #jioscam
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rashmi iyengar (@rashmi_iyengar) reported@reliancejio @RCBTweets I don't have internet connectivity at home for the past 2 days & cannot even register a complaint as it says area connectivity is down can't speak to any of your esteemed agents as they simply disconnect ,seriously didn't expect this,new ushanagar Bhandup West Mumbai)
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Bala ji (@JiBala91019) reported@nagababuperaba3 @JioCare 3 months passed. Called customer care multiple times, and every time they said, “Yes, it’s a backend issue” and raised another Service Request. Multiple SRs have been raised, but still no refund processed. Even filed a complaint in NCH. #BanJio #JioRefund #CustomerComplaint
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gaurav sharma (@gauravs04039703) reported@JioCare First experience with Jio and it has been the worst. Even after tweeting and repeated complaints, today the team only came for KYC and still no installation done. Entire day wasted with false assurances and no proper response from staff. Very disappointing service and support
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Jac krish (@jacsree) reportedVery worst service by jio air fiber. i have been requesting for outdoor unit place change for the past one week.Raising multiple tickets in customer care..still not resolved and engineer not visiting my home and tickets getting resolved..@reliancejio @JioCare
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Dinesh (@Dinesh1296958) reported@JioCare @JioCare Service request SR000035GN9R has been re-opened, but I am still facing very slow internet and poor call quality at my location despite signal availability. Kindly provide permanent resolution and clear timeline instead of repeated assurances.
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digitalmradul (@digitalmradul) reported@JioCare More than a week since payment and still no installation done. Multiple schedules were missed and now the order is again assigned to a future date without a clear timeline. Very frustrating experience. Kindly cancel the order and refund my amount immediately. @JioCare
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inder (@ininderjeet) reported@JioCare what a poor service, Landline no. 011- 35643427 and internet services are down since yesterday. I am only getting fake assurances from your team with multiple TAT for issue resolution but problem is still there. All my office work has been badly impacted.
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__poeyti_ (@wordsbysaa) reportedAm I the only one facing the jio network issue even while calling today @reliancejio @JioCare what's the issue with the jio network
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Somalin Das (@Somalindas01) reported@JioCare I still don’t see any update on the escalated service request ending with 35L2SZ and the expected resolution time is showing 10:38pm 11th may. The first request for this issue was raised on 7th May 8.40pm. What kind of a pathetic service is this?