1. Home
  2. Companies
  3. Reliance Jio
  4. Ernākulam
Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Apr 9, 1:15 AM GMT+5:30.
  • 75% Internet (75%)
  • 25% Wi-fi (25%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 13: Problems at Reliance Jio

Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 4 days ago
Cochin Internet 6 days ago
Cochin Internet 10 days ago
Cochin Internet 10 days ago
Cochin Internet 13 days ago
Cochin Internet 20 days ago

Nearby cities with recent reports

Cochin

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare Modem is not working . Can we create a service appointment?

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BeingSohit
    Sohit Shaikh (@BeingSohit) reported

    It has been over 24 hours since I reported severe mental harassment by your engineer Akshay Gadhawe (Conn: +91-2382316057). ZERO response. Your complete apathy towards a customer in extreme distress shows how you operate. Escalating to @jagograhakjago and @DoT_India. @JioCare

  • Mumbaikarforyou
    Pradeep Morya (@Mumbaikarforyou) reported

    @JioCare 16 nagesh manel pada rd,opp hm fitness,virar east.401305 I facing network issue,cannot browse even if it is showing 5g

  • raaz_divyanshu
    Divyanshu Singh (@raaz_divyanshu) reported

    @JioCare I have responded to your DM, please take the action and resolve my issue Asap

  • shashidharhatti
    Shashidhar Hatt (@shashidharhatti) reported

    @JioCare don't use Jio worst company, go for local internet service they will communicate with you, Jio will never talk with you when you have issues. so don't go for it, Jio fiber is worst from 6 months. they take money every month. but the Jio customer care is not reachable to us.

  • bishnoi__manoj
    MAnoj (@bishnoi__manoj) reported

    @JioCare @reliancejio Why is the internet not working on my Jio AirFiber ... ? it hasn't been working since last night ...

  • bhupendra101001
    Bhupendra (@bhupendra101001) reported

    @JioCare Hi, I had placed an online request for a Jio SIM, but due to delay in delivery, I will be getting the SIM from a Jio store instead. Please cancel my online order and process the refund for the same. Kindly confirm once it is cancelled. Thank you.

  • KrushangDave
    🇮🇳Krushang Dave🇮🇳 (@KrushangDave) reported

    @JioCare Infact I am sorry for being your customer.

  • Abhishe21328556
    Abhishek Singh (@Abhishe21328556) reported

    @JioCare @JioCare its around 48 hours without internet and still your engineer could not visit my location,now got sms of appointment at 4 pm today. Very very disappointing support services from Jio. Will look for other provider.

  • kumar189605
    Vishal Parmar (@kumar189605) reported

    @JioCare @JioCare, This issue has persisted for approximately 15 to 20 days. Could you please provide an estimated timeframe for its resolution? Despite the ongoing service concerns, full payment for services rendered is consistently processed each month.

  • somnath__das_
    Somnath Das (@somnath__das_) reported

    Ridiculous connectivity, no internet connection after 6 pm, more than 6 days in west bengal, district hooghly, sheoraphuli Complain multiple times but nothing is improved , after 3 days no response from customer care #Jiointernet #Jio @reliancejio @JioCare @Jio