Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 11, 8:46 PM GMT+5:30.
- Internet (57%)
- Wi-fi (21%)
- Phone (14%)
- E-mail (7%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 14 hours ago |
|
Cochin
|
Internet | 2 days ago |
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Cochin
|
Wi-fi | 3 days ago |
|
Cochin
|
Wi-fi | 8 days ago |
|
Cochin
|
Phone | 9 days ago |
|
Cochin
|
Phone | 9 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hemanthemani (@Hemanthemani4) reported@JioCare Bro I think that you all don't read our message properly. Please kindly inform us point by point. This reply we are aware before you inform us. Nothing new. If you can help us by out of the way then it is fine or if it is on normal way then no use of your service
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Prince Jain (@p_jaincricket) reported@JioCare I paid the full annual amount based on the advertised offer, and now I am being charged after 360 days. Where is the promised free 30-day validity? If I do not receive a satisfactory resolution today.
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Hemanthemani (@Hemanthemani4) reported@JioCare Sir I don't understand who is this system? If akash ambani has problem will this be your answer to him too? If not then why not treat the customer like Ambani.
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manish sindhi (@SindhiManish) reportedIt’s been 2 days with zero resolution, yet I get a message saying "Your problem has been resolved." What kind of accountability is this, @JioCare ? Fix my issue instead of just closing the ticket! 😡❌ #CustomerServiceFail #NoAccountability @AkashMAmbani
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Smit Jiwani (@jiwani_smit) reportedHad ZEE5 Premium with Jio AirFiber for over a year. Never opened the app. The one time I do, specifically for the World Cup, it turns out that's the one thing my subscription doesn't include. @reliancejio @JIOAIRFIBERIN
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DimensioN (@Dimension_3960) reportedThis is honestly the Worst World Cup start ever!! @ZEE5India issues with Quality, subscription not going through even after payment is done| @JioCare, Providing Unite8 Sports for free but due the Activation Error F6 couldn't watch it ! Being a Football fan here is a Crime
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vinoth kumar (@vinowindow) reported@JioCare I am hearing sam update every time. I don't see the option to reschedule or technician details . When do I get to resolve the connection issue? Pls do not share the same reply again and again?
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AMIT AGRAWAL (@acaamit) reported@reliancejio @JioCare you can place new connection through internal cabling but can’t repair the same ???what a joke ??three complete days without service.inefficient staff visiting without repairing.
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sharath (@sharussk) reported@airtelindia getting a service is so easy, well done. But terminating one is ****** up. After 20yrs being loyal customer thinking of getting out ! Harassment, sitting at abroad get 1000calls to collection team to collect Dth box, but no one show up ! Fu!! @reliancejio Share plan
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Karan Raj (@kraj5619) reported@JioCare Working from how many days, you have to just cancel an order and refund me.For that Also, So much time & energy is wasted