Reliance Jio outages and service status in Ernākulam, Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 1, 10:33 AM GMT+5:30.
- Internet (70%)
- Total Blackout (10%)
- Wi-fi (10%)
- Phone (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 2: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 23 hours ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Internet | 9 days ago |
|
Cochin
|
Phone | 11 days ago |
|
Cochin
|
Internet | 15 days ago |
|
Cochin
|
Total Blackout | 22 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shubham (@ShubhammBtr) reported@JioCare Hi @JioCare , SIM delivered, KYC already completed. Called 18008901977 but my number isn't eligible for IVR activation. Still no network. Please activate my SIM. Order details are in my previous tweet.
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Praveen Kumar (@Praveen3513404) reported@reliancejio Facing call connectivity issue for several days, tried to call customer care but it didn't help. Multiple users in my surrounding facing the same issue. Could you please check the issue on urgent basiss.
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nick (@Nick_N_Shah) reported@JioCare Priyanka, any eta about team getting back to me and situation resolution timing? It has taken 2.5+ months now support team should ashamed and with refund they should pay interest on amount
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Maulik Gandhi (@GandhiMaulik9) reported@LGIndia Update: LG's technician visited & confirmed same issue- AC's WiFi module isn't compatible with 5GHz frequency of my Jio AirFiber. @JioCare kindly confirm if AirFiber supports 2.4GHz too? @LGIndia kindly manufacture devices compatible with India's largest broadband network.
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Faisal Alam (@_Faisal_Alam_) reportedKindly check dm @JioCare & Resolve my issue asap Or else I am porting to @Airtel_Presence
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Vishnu C (@Vishnu_cpvr) reported@JioCare @JioCare @reliancejio Customers deserve real service, not copy-paste replies. Resolve this immediately.
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SADHNA BANGDIWALA (@sabb1110) reported@JioCare Can you arrange a call with your team to resolve this for once and all. As I am fed up of jio service.
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StarkMaliykYT (@starkmaliyk) reported@JioCare @reliancejio 3/3 I've complained about this before and received no response or resolution. Please stop ignoring these complaints and have your network team investigate this. I'm attaching screenshots showing the latency. @JioCare #JioAirFiber #HighPing #Gaming
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Neetesh Maurya (@neetesh_maurya) reportedNetwork Gone again in my area. @reliancejio @JioCare Please look into and Fix it. It's now happen regular basis mostly on saturday and Sunday. Pincode- 230306 Naudera, Pratapgarh, UP
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Virat Kohli (@jais93233) reported@sundaysarthak @JioCare @Airtel_Presence The duopoly indian telecom sector is getting very serious,both big company is giving worst service these days