Reliance Jio outages and service status in Ernākulam, Kerala
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Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 8 days ago |
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Cochin
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Internet | 10 days ago |
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Cochin
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Internet | 14 days ago |
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Cochin
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Internet | 14 days ago |
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Cochin
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Internet | 17 days ago |
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Cochin
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Internet | 23 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sunny Keshri (@KeshriSunny01) reported@JioCare Hi , why we took post paid connection just because of to avail the hassel free service. Your stupid service is just make me irritate. Guys donot took the Sim of reliance jio. They make the customer fool.
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vivek singh (@vivek27290) reported@reliancejio Bad service provider jio
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♨️𝒱𝒶𝓂𝓂𝓎 ♬ (@VayamBajaj) reported@JioCare If the service cannot be activated, please process a refund at the earliest. Also, if reactivation wasn’t possible, why was the option to “pay now and activate” shown in the first place? This is misleading and creates a poor customer experience.
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Madhav R. Krishna (@Matrix_Milo2021) reported@JioCare Please cancel my airfiber services Reason-i have shifted to Airtel Fiber in my area i dont need this airfiber it lags a lot from December 2025 to till this date
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Kumar Chowdary (@KumarCh98793636) reported@JioCare @JioCare This is beyond frustrating now. I reported severe network issues back in Oct 2025, shared all details via DM as asked, and it’s now April 2026 — still no resolution. I’ve raised complaints multiple times via calls and here on X. No action, no follow-up, no improvement.
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Shivapa Kalloli (@ShivapaK) reported@JioCare why the scheduled engineer did not happen? Jio fiber is not working? Can look into the matter on priority basis.
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krishna (@krishnasahux) reported@JioCare After poor service they can't refund I am not using air fiber a single day only tachnician test net speed and as per 30mbbs speed connection showing 15 to 17 mbbs speed and during I said him I am not satisfied pls cancel this
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Nandha Elumalai (@Nandhaoffl) reported@reliancejio Network performance has significantly declined, with 2G appearing more reliable than 5G in some cases. , please avoid promoting it as the “best network” and instead prioritize improving service quality and addressing customer concerns transparently.@JioCare
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Shivam Singh (@ShivamSg619) reported@JioCare Whenever there is a power cut in my area (Banshibazar, PIN code 221717), my AirFiber internet stops working and the mobile network becomes extremely slow. I’m not sure why the Jio network performance drops whenever the electricity goes out.
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MANISH (@manish007online) reported@NPCI_NPCI If I try to send money offline via dialing*99# it's not working it is showing invalid MMI or connection problem every time from last 6 month so how could I pay via the USSD code @JioCare problem for jio no