Reliance Jio Outage Report in Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Phone (14%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Wi-fi | |
| Cochin |
Total Blackout | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Ernākulam, State of Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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MaxPayne
(@max_payne1986) reported
from
Tripunittura, State of Kerala
@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Shiva S
(@shivam6824) reported
from
Cochin, State of Kerala
@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Aswin
(@aswindeepakjose) reported
from
Tripunittura, State of Kerala
@JioCare need service assistance . My modem is not working .
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DrHakeem MK
(@DrHakeemMK) reported
from
Tripunittura, State of Kerala
@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Kiran Nair
(@kiran1604) reported
from
Tripunittura, State of Kerala
@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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DrHakeem MK
(@DrHakeemMK) reported
from
Tripunittura, State of Kerala
@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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RS
(@rsekhar_7) reported
from
Tripunittura, State of Kerala
@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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MaxPayne
(@max_payne1986) reported
from
Tripunittura, State of Kerala
@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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EALIAS SIMON
(@EaliasS) reported
from
Tripunittura, State of Kerala
@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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EALIAS SIMON
(@EaliasS) reported
from
Udayamperoor, State of Kerala
@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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rahul baria
(@rahulbaria18) reported
from
Tripunittura, State of Kerala
@JioCare Still waiting for resolve my problem
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prabhakaran
(@prabhu5893) reported
from
Tripunittura, State of Kerala
@reliancejio issue unresolved yet...
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Aswin
(@aswindeepakjose) reported
from
Tripunittura, State of Kerala
@JioCare Modem is not working . Can we create a service appointment?
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Aswin
(@aswindeepakjose) reported
from
Tripunittura, State of Kerala
@JioCare need service assistance. Modem is not working.
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dileep kumar
(@dileep_diluuu) reported
from
Tripunittura, State of Kerala
@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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abhilash
(@abhilashsnair) reported
from
Tripunittura, State of Kerala
@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aashish Atrey
(@im_aatrey) reported
@JioCare is doing scam, in every 84 days I do same 555₹ recharge but jio has changed the plan and gave me data excluding voice. When I’m calling customer care they’re disconnecting saying they cannot do,either refund or convert plan to voice.
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karan raj
(@karanra10740116) reported
Terrible experience with @reliancejio it’s been more than two weeks and multiple calls to @reliancejio customer service but still no technician has showed up. Every time the keep closing my ticket. @reliancejio please look into this. service request number SR00001BGG87
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F@#KSecularism
(@FCKSecularism) reported
@immaturelyyours @JioCare @airtelindia It is what it is. The local MLA runs the show here. Be it high speed internet, cable connections for many many years, water, land, piped gas lines. The problem is no one even objects. People are completely dead. They don't care.
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Thunderstorm
(@imThunder007) reported
@JioCare @reliancejio why the hell is internet down for the last 1 hr?? Without any reason & prior notification??
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V•
(@immaturelyyours) reported
@FCKSecularism @JioCare @airtelindia Airtel xtreme is already there in Vasai Virar region jio need to start here soon cause the local Internet service provider are not worth it
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AD2022
(@2010ad) reported
@JioCare This is absolutely nonsense.ur support team is redirecting me for an issue my WIFE is facing in Saudi Arabia. The watsapp support always refers "my number" for issue I am reporting. Can't you understand this simple thing. Need to connect ASAP or I report this to consumers court
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MM
(@Chefgiri7) reported
@JioCare @JioFibre @reliancejio un internet is not working since morning. Please fix this issue ASAP. Tried contacting the support from my jio but no one responded there.
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Deep Raj Baranwal
(@rajdeep4567981) reported
@reliancejio my jio app says that there is no issues in my area and so it say to try to troubleshoot the problem by myself there is no option to appoint an engineer. There has been a blinking red light in my router since last evening , please help with that...My fiber no is
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Abhiram
(@Abhiram45743622) reported
@reliancejio @JioCare I never thought Reliance has earned money by cheating people like this. And the team is not responding to my calls. They have a pathetic service. At least give my money back I will get @airtelindia
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santosh patil
(@06santoshPatil) reported
@JioCare Also Sahil Please confirm who told you that there is issue with wiring feasible in my area, can you please share the name of the person who visited in my bldg