Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 11 days ago |
|
Cochin
|
Internet | 16 days ago |
|
Cochin
|
Wi-fi | 22 days ago |
|
Cochin
|
Internet | 23 days ago |
|
Cochin
|
Phone | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SIDDHUCHEETAH🇮🇳 (@Siddhucheetah) reportedYour network is pathetic @reliancejio
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Harshwardhan singh (@Harsh_24412) reported@JioCare Please stop with the automated replies. I have another connection in Mumbai and I get the exact same "facing an issue in your area" excuse there too. Giving the same reason for two different locations just shows that your overall service has become terrible. Stop giving excuses
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chetan@GARI (@chetan20238) reportedJio network is available in my area only at two points. Jio Tower 🗼 is 100 meters away from my house. This problem is happening in my village due to technical problem in Jio tower. Please help me. @JioCare
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Nitu Das (@NituDas93535815) reported@JioCare @reliancejio Extremely disappointed with JioHome service! Booked connection on Aug 4 ,Order: NO0001F0671M but still NOT activated after 12 days. Multiple appointment commitments missed and zero response from customer care or grievance team. Please resolve immediately
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अमन कुमार 🕉️🚩(#CAA_NRCसमर्थक) (@Real_KumarAman) reported@JioCare The Jio Fiber technician came, charged 100 rupees, and then fixed the issue after 5day before leaving. Between Jio Fiber's terrible service and shoddy engineering maintenance, this is the last month I'm using Jio; I'm switching to Airtel Fiber next.
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prashant adhana (@wealthcreator4u) reported@reliancejio its not like i am big fan of hotstar, but stop behaving smart! or i will be forced to a better service provider, Airtel air fibre! the tower is near my house and better connectivity! my customer id!_1213166919, and stopping a series or movie in middle is cheap business tactics!
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Khandelwal hariom (@Truthyee) reported@reliancejio Not caring about existing customer complaints
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Umesh Parihar (@Umeshparihar322) reported@reliancejio @RajCMO I am using online class and youtube And other software download but speed very poor such as 3g I recharged 5G speed sir
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Sam Sun (@SamirS4876456) reported@JioCare had enough of you guys so you have a timeline , its good you don't have monopoly , dealing with @jio had been very pathetic solving problem on paper unilaterally as if every customer care representative is electronic Eng.
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Shital Khullar (@khullar_shital) reportedUnable to connect internet ( Now every week this happens usually) and when called customer care ...executive's response was " No one has forced you to avail jio fibre services . You can disconnect." Such a stupid reply. @JioCare