Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 13, 9:25 PM GMT+5:30.
- Internet (33%)
- Wi-fi (33%)
- TV (17%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 8 hours ago |
|
Cochin
|
Wi-fi | 7 days ago |
|
Cochin
|
Internet | 7 days ago |
|
Cochin
|
TV | 9 days ago |
|
Cochin
|
Wi-fi | 16 days ago |
|
Cochin
|
Phone | 19 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
-
Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
-
Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
-
vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
-
DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
-
MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
-
RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
-
rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
-
-
Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
-
Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
-
Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
Sahil Kataria (@sahil_kataria) reported@JioCare @airtelindia my number that was ported from Airtel to Jio has been deactivated, and now none of you are able to help me. Airtel is not able to see my number and Jio is not able to activate my number. I stay in UAE and cannot visit India. Please help.
-
Narayan Gorai (@Ng120912) reported@JioCare Already told it's not working.
-
villanelle (@mishtidoiiii) reportedWhy aren’t your stores accepting cash payments? Why are we forced to use online payments? Closed down the stores then and make every single thing and process online! Bullshitting through “digital India”! @ViCustomerCare @JioCare @Airtel_Presence
-
psb (@singh09_pradeep) reported@reliancejio My service experience was very unsatisfactory. I lodged a complaint on May 10, 2026, which remains unresolved. The ticket is currently held, preventing me from contacting customer care to arrange the disconnection.
-
Nihal Tiwari (@iam_nihal7) reported@JioCare How many days you take to solve this problem. Only you are making us fool. Very poor service of all time, really I assure you I will never use your network ahead.
-
Singaravelan Madhaiyan (@its_Velan_Com) reportedIm Asking Without Clearing the Issue Why you are Closing the Compliant @JioCare
-
Prajwal S (@prjwl_s) reportedHey @JioCare , how can i discontinue/ cancel JioFiber connection?
-
Faisal Alam (@_Faisal_Alam_) reportedPlease raise a STATE ESCALATION For my delayed engineer visit SR000035QKGZ @JioCare if you will not help I will move to consumer court.. Hello @jagograhakjago please help to file a case against JIO for fooling customer with false advertisement of high speed net.
-
Abhimanyue Kumar (@AbhimanyueKumar) reported@JioCare Helloooo, Anyone still there to help me with my refund. @JioCare @consumerforum_ #NoBrand It's been more than 60 days the service was not provided by Jio and I am still waiting for the refund.
-
Keshav Agarwal (@Agarwal_KKeshav) reported@reliancejio @JioCare Jio network in my area is totally fail. There is no proper internet service, the speed is like 2G. That too works on the availability of electricity if electricity is not there than there will be no network, even i am trying from last 5 hours to post this