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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 25, 2:33 AM GMT+5:30.
  • 83% Internet (83%)
  • 17% Phone (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Reliance Jio

Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Phone 3 days ago
Cochin Internet 19 days ago
Cochin Internet 20 days ago
Cochin Internet 24 days ago
Cochin Internet 25 days ago

Nearby cities with recent reports

Cochin

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • SaiKrish_7
    Sai Krishna (@SaiKrish_7) reported from Tripunittura, Kerala

    @reliancejio is down . #reliance #jio

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

  • VJKishore17
    VJKishore (@VJKishore17) reported from Tripunittura, Kerala

    Hello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • naveenprakash25
    Naveen Prakash (@naveenprakash25) reported from Chottanikkara, Kerala

    As per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • dilsemohit
    Mohit (@dilsemohit) reported

    @JioCare @jio_fiber i hv raised a complt. regard internet disruption nd low coverge frm the past 1 week complaint no SR00002KNRHO nd its been either closed by th engineer witout ny info or thy are not cming after i raised it again…and no engineer is assigned frm the past 3 days

  • virenetra
    Virendra (@virenetra) reported

    @JioCare You are assuring me that issue will be resolved soon from 8Feb 2026 it is almost 3 months and there is no improvement 🤬🤬🤬

  • DikshaJ09779221
    Diksha Jain (@DikshaJ09779221) reported

    @JioCare Your service is so pathetic that i had to apply for cancellation. Such a big company and you can’t appoint an engineer. Local connections are better than yours

  • veerjoshi553674
    raj raj (@veerjoshi553674) reported

    @JioCare Paid for Jio service, but no installation and no refund. Extremely poor service. Please be cautious before making any payment

  • iTheHealer
    🇮🇳HM🇮🇳 (@iTheHealer) reported

    @JioCare Nothing can be forever. And we are living in a world where nothing is permanent but it seems you have considered the time to resolution is forever continuous and permanent. Can I have a solution in year 2026 only. @reliancejio @TRAI

  • tejasj01
    TEJAS (@tejasj01) reported

    @reliancejio i hv not get the refund pf order no LR00001CPG1N..amount Rs1200.. ur customer care every time giving 7 working days time. Very bad services.. no connection no refund..

  • TruthReflectors
    ReflectionsOfTruth (@TruthReflectors) reported

    @JioCare Literally I am frustrated with these types of responses every time. Will you give me an exact date by which my problem will be solved?

  • PuneetVerma9009
    Puneet verma (@PuneetVerma9009) reported

    @JioCare Day 14 of no resolution from Jio Company. I booked internet fiber connection on 14th of April. Neither jio company installed the connection and now I am not even getting the refund. #scam #fraud

  • AsishFightback
    Ashish (@AsishFightback) reported

    @JioCare 3743575118 Most of important websites not opening google working fine Every month this problem lies.Some time techi excutive in ur CC solve within seconds Today nescient staff will waste whol day or week

  • Kamlesh94328768
    Kamlesh thakur (@Kamlesh94328768) reported

    @JioCare Jio AirFiber not working for 10 days. Red light issue, no resolution despite multiple complaints. No technician visit yet. Paying ₹3333 but no service. Please fix ASAP or escalate. Mob: 7794796862 #JioAirFiber #JioCare