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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 27, 10:18 PM GMT+5:30.
  • 67% Internet (67%)
  • 17% Wi-fi (17%)
  • 17% Phone (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Wi-fi 4 days ago
Cochin Phone 7 days ago
Cochin Internet 23 days ago
Cochin Internet 24 days ago

Nearby cities with recent reports

Cochin

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • naveenprakash25
    Naveen Prakash (@naveenprakash25) reported from Chottanikkara, Kerala

    As per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • SaiKrish_7
    Sai Krishna (@SaiKrish_7) reported from Tripunittura, Kerala

    @reliancejio is down . #reliance #jio

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vivekmishra0311
    Vivek Mishra (@vivekmishra0311) reported

    @Airtel_Presence Who attended this issues, timing what action was initiated. @JioCare u r requested to pl provide better postpaid plan. I have four Airtel number wants to port in JIO.

  • AkashAk75801
    Akash Jaiswal (@AkashAk75801) reported

    What a rubbish service is provided by @jpbcare @JioCare if we deposit or received large amounts like 30k or 40k and we tried to send them its shows error always or we are able to send 5-10k only other money got stuckec totally frustrated by this bank service

  • DattaSh56804217
    Datta Shinde (@DattaSh56804217) reported

    Frustrating issue with Jio plan — active JioHotstar subscription (till June 2026) but app still asks to pay. Jio confirmed it’s active. No help from JioHotstar. Fix this now. @JioCare @JioHotstar #Jio #JioHotstar

  • chulbul15531592
    rucha pillai (@chulbul15531592) reported

    @Ashnik2014 Hi, I faced the same issue, I was wrongly charged for international roaming despite not traveling abroad. Later I switched to @JioCare, and since then I haven’t faced any issues, plus the connectivity has been great.

  • pradeepmuntasir
    Pradeep Muntashir (@pradeepmuntasir) reported

    One of the worst network ever @reliancejio @JioCare and their customer support is also not relevant.

  • p__k__x
    Prashant Kumar (@p__k__x) reported

    @JioCare @reliancejio @JioCare I have sent you the details in DM. nt able to snd the ss hence attached the details as text If u r hc any shame lft dlvr d ordr by tmrw eod or refund my money and i'll stick with airtel. thy r way bttr than u. pathetic service !! worst mistk of port to jio!

  • Diptikrushna7
    Diptikrushna (@Diptikrushna7) reported

    @JioCare Dear team, As per ur customer care promise that it would be installed today itself still not done u people just harassing me ..which is a very very bad experience for me ..

  • Hariom63158537
    Adv Hariom Gupta (@Hariom63158537) reported

    @JioCare @reliancejio Internet connectivity issue 1765356848 No internet, red light blinking.

  • abhinavkrdubey
    Abhinav Kumar Dubey (@abhinavkrdubey) reported

    @ACTFibernet @ACTFibernet ETR changed again for SR10280009387674. If @reliancejio had their fiber in our area. I wouldn't have taken your ****** connection. And no resolution, it's been 48hours. FIX IT

  • Himanshu_1990
    Himanshu saini (@Himanshu_1990) reported

    @JioCare my wifi is not working since morning customer care number automatically cut after 5 minute waiting for executive Please look this