Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 11 days ago |
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Cochin
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Internet | 13 days ago |
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Cochin
|
Internet | 17 days ago |
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Cochin
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Internet | 17 days ago |
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Cochin
|
Internet | 20 days ago |
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Cochin
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Internet | 27 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Preetu Sachan (@preetu2611) reported@JioCare When can I expect the resolution is my question. What is the limit of the word "shortly"
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Vijay Thorat (@vijay_thoratt) reportedI even visited the Jio store in Karad, but instead of helping, they suggested installing Airtel. I prefer Jio and trust the service. @JioCare @reliancejio
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KyroFlux (@kyronflux) reported@JioCare My internet is still not working. I can’t get through to a real person, and there has been no effort to fix this problem. This is extremely frustrating and disappointing.
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john cena🇮🇳 (@vishwa5332) reported@JioCare Problem is tht I have wifi available in my home and my workoffice so idnt want personal internet ,I want talktime recharge no internet which airtel is giving ,u r forcing me to take 2gb or 1 gb plan with talktime which I don't want So I want to port to Airtel
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Gururaj (@Gururaj_bhat_br) reported@JioCare Vikita, Habiba, Mohit, Harshit, Bhavana, Pooja, Sweety,this is absolutely absurd. SR000033G6TN. It has been 7 DAYS without internet. Every day you open a new ticket and close the old one with FALSE closure saying the issue is resolved, when it is still unresolved. (1/5)
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Mohammed Sahil Arman (@SahilMoham99570) reportedAbsolutely pathetic service from @JioCare @reliancejio @jio_fiber. It’s been over 10 HOURS with zero internet in MN Reddy Nagar Phase 2, and still no resolution, no updates, nothing.
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HARSHIT OJHA (@OjhaHarshi24391) reported@JioCare Why the delay? My JioFiber STB installation (SRN: TC00000CQRZ8) has been pending since April 15th. Every "scheduled" appointment is a no-show. Looking for a resolution TODAY before I head out of station. #JioFiber #BadService
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Prabhat Kumar (@Prabhat69063521) reported@JioCare I am facing poor network connectivity in my area. Calls are dropping frequently and internet speed is very slow. Location:village-bharathi district-darbhanga, Bihar. Please look into this issue and resolve it as soon as possible. I will share my mobile number via DM.
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Ehsan (@ehsansayy) reported@JioCare Hey @JioCare its been more than 20 hours my wifi is unavailable when can i have the resolution?
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Shreedhar (@KpShree) reported@JioCare I don't see any option to attach my details and give me any email I can share this information. It's useless again as this was my emergency requirement and it's not needed anymore. The good news is that payment is still processing with JIO.