Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Sep 1, 9:43 PM GMT+5:30.
- Internet (67%)
- Phone (33%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Phone | 12 hours ago |
|
Cochin
|
Internet | 13 days ago |
|
Cochin
|
Internet | 28 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shubham Kumar (@itskv_3018) reported@JioCare @TRAI please look into it ,@JioCare taking charges from the customer but doesn't provide a stable network and still they are again increment the recharge plan why ?,i need a network tower in my area that's all ,do it bcz I'm unable to use my 5g phone or else I'm doing port.
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ravi yadav (@raviyad85917071) reported@sinsmashup @reliancejio @JioCare U say right 👍 jio is fake internet not working properly
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Dinesh Choudhary Hudda (@DineshC12181523) reported@JioCare Daily basic problem not customer support only text msg and formanties by jio support team not working ground leval
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Firoz khan (Mr.Khan) (@firozFA07) reported@JioCare For two whole weeks, I’ve wasted my time talking to useless support loops while no service engineer or technician even bothers to visit. Stop testing my patience and fix this connection right now, or cancel it permanently!
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Naresh Mintri (@Yogamaestro) reported@Nishikant_34 @JioCare With increasing customer base their services are getting worse.
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Abhishek Mishra (@Abhishek2020202) reported@jiocare I booked Jio No. 9267096369 on Friday, verification done but your delivery agent has not delivered SIM for 4 days. Saying Aaj-Kal daily. I want immediate cancellation & full refund. Worst service. #Jio #ConsumerComplaint > Location: UP East @reliancejio @JioCare
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OyeSukuna (@imsukunasvessel) reported@JioCare Despite raising this issue for weeks, no engineering team has visited the site to inspect the network tower or the specific location causing the speed and coverage drop. +++
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Ashutosh Yadav (@yadav_ashu3222) reportedMy Jio internet speed has been very poor, and my phone shows LTE instead of 5G despite 5G availability in my area. Please investigate and resolve this issue. @TRAI @JioCare @reliancejio
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Prakhar Pagare (@prakhar_pagare) reported@JioCare please help in the redressal of SR SR00003F1JSL Your support team over email and customer care no. Is not able to provide a resolution, and are giving the same, unacceptable solution, which does not really address my issue.
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Sᴀɢᴀʀ jee (@sagarGbsp) reported@JioCare Update: It's been [2-3] days, still no resolution. No callback, no support. @JioCare if you can't provide basic service in Delhi, why are you charging for it? Don't force your loyal customers to port out. @TRAI