Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 25, 2:33 AM GMT+5:30.
- Internet (83%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Phone | 2 hours ago |
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Cochin
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Internet | 16 days ago |
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Cochin
|
Internet | 18 days ago |
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Cochin
|
Internet | 22 days ago |
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Cochin
|
Internet | 22 days ago |
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Cochin
|
Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Nitish Raj Yadav(N®¥) (@nitishraj8195) reported@Airtel_Presence @reliancejio help me how can i port my no from airtel to jio .@airtelindia l
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CA Anil Agrawal (@anilagrawalnav) reported@JioCare Superb JIO My service request has been closed without any resolution as per SMS received Dear Customer, This is to inform you that your JioFiber Service Request No. SR00003486ET for has been successfully processed.Thank you, Team JioFiber 3 days passed, without any internet
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Sreedhar (@Bihu620954) reported@JioCare Facing severe network issue in Alampur Pirasimul, Jhargram,WB,721506 for many days. No call, no message, no internet (videos not loading). This is very frustrating. Please fix this ASAP. #Jio #NetworkProblem
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🇮🇳𝙎𝘼𝘽𝙄𝙍🇮🇳 (@msabir030) reported📢 Competition going on – who is worse, @JioCare or @airtel? We recharge and spend money, yet still face network issues, slow internet, and call drops. How long will this continue? We deserve better service! #Jio #Airtel #NetworkIssues
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Gourav Suthar (@gourav_sutharr) reportedIn today's time, if someone has a mobile and he is purchasing a Jio SIM, then it is the worst decision of his life. There is no network and they have no customer service. They have no idea what to do now. @JioCare @reliancejio the worst ever network in india i think. 😴
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Harman (@hs7196642_singh) reported@JioCare @JioCare you think that the customer is stupid & again closed the case without resolution when I call your team. They just opened it again & do nothing. What is this like you guy's really think we're stupid man
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Soumalya Roy (@Soumalyaroy25) reported@JioCare why I am getting the msg”UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”
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sanjay sahil (@sanjaysahi28980) reported@JioCare I am a common citizen living in Jodhpur, Rajasthan. My JioFiber has not been working for the last 5 days. I filed a complaint, but there was no response. The engineer claimed that the customer (me) didn't pick up the call—it’s possible I missed it by mistake—but after that,
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Dr. Ayush Tripathi (@AyushTrip1) reported@JioCare Your team keeps giving the same response every time, but the issue is still unresolved. Calls are dropping frequently at night, making it impossible to communicate. Please provide a clear resolution instead of repeated delays. @JioCare @reliancejio
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Jaineel Punamiya (@JaineelPunamiya) reported2 months of continuous internet issues and failed engineer visits. No communication, no resolution. Is this the level of service @JioCare provides? Please resolve immediately or I will escalate this to higher authorities. #JioFiber