Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- The most recent signal from this area was received Apr 25, 2:33 AM GMT+5:30.
- Internet (83%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Phone | 3 days ago |
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Cochin
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Internet | 19 days ago |
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Cochin
|
Internet | 20 days ago |
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Cochin
|
Internet | 24 days ago |
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Cochin
|
Internet | 25 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mohit (@dilsemohit) reported@JioCare @jio_fiber i hv raised a complt. regard internet disruption nd low coverge frm the past 1 week complaint no SR00002KNRHO nd its been either closed by th engineer witout ny info or thy are not cming after i raised it again…and no engineer is assigned frm the past 3 days
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Virendra (@virenetra) reported@JioCare You are assuring me that issue will be resolved soon from 8Feb 2026 it is almost 3 months and there is no improvement 🤬🤬🤬
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Diksha Jain (@DikshaJ09779221) reported@JioCare Your service is so pathetic that i had to apply for cancellation. Such a big company and you can’t appoint an engineer. Local connections are better than yours
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raj raj (@veerjoshi553674) reported@JioCare Paid for Jio service, but no installation and no refund. Extremely poor service. Please be cautious before making any payment
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🇮🇳HM🇮🇳 (@iTheHealer) reported@JioCare Nothing can be forever. And we are living in a world where nothing is permanent but it seems you have considered the time to resolution is forever continuous and permanent. Can I have a solution in year 2026 only. @reliancejio @TRAI
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TEJAS (@tejasj01) reported@reliancejio i hv not get the refund pf order no LR00001CPG1N..amount Rs1200.. ur customer care every time giving 7 working days time. Very bad services.. no connection no refund..
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ReflectionsOfTruth (@TruthReflectors) reported@JioCare Literally I am frustrated with these types of responses every time. Will you give me an exact date by which my problem will be solved?
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Puneet verma (@PuneetVerma9009) reported@JioCare Day 14 of no resolution from Jio Company. I booked internet fiber connection on 14th of April. Neither jio company installed the connection and now I am not even getting the refund. #scam #fraud
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Ashish (@AsishFightback) reported@JioCare 3743575118 Most of important websites not opening google working fine Every month this problem lies.Some time techi excutive in ur CC solve within seconds Today nescient staff will waste whol day or week
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Kamlesh thakur (@Kamlesh94328768) reported@JioCare Jio AirFiber not working for 10 days. Red light issue, no resolution despite multiple complaints. No technician visit yet. Paying ₹3333 but no service. Please fix ASAP or escalate. Mob: 7794796862 #JioAirFiber #JioCare