Reliance Jio Outage Report in Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Phone | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Ernākulam, State of Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Debashis
(@indiadebashis13) reported
from
Tripunittura, State of Kerala
@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Sai Krishna
(@SaiKrish_7) reported
from
Tripunittura, State of Kerala
@reliancejio is down . #reliance #jio
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Saleem Pallisserikuzhiyil
(@saleemseios) reported
from
Tripunittura, State of Kerala
@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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marson dominic
(@dominic_marson) reported
from
Tripunittura, State of Kerala
@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Sibin Sebastian
(@SibinSebastian) reported
from
Tripunittura, State of Kerala
@JioCare Jiofibre connectivity very poor since evening. Please check
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Rajkishor Parida
(@Rajparidaoffcl) reported
from
Cochin, State of Kerala
@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Tony Thomas
(@tonyth0mas) reported
from
Tripunittura, State of Kerala
@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Jinesh Nair
(@jineshnair_85) reported
from
Kadungalūr, State of Kerala
@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Kiran Nair
(@kiran1604) reported
from
Tripunittura, State of Kerala
@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Dr. Suresh Kumar Madhusudhanan
(@sureshseagull1) reported
from
Tripunittura, State of Kerala
@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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sharonshn
(@shnzzzzz) reported
from
Kazhikāttumūla, State of Kerala
Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Sibin Sebastian
(@SibinSebastian) reported
from
Tripunittura, State of Kerala
@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Baijnath Sharma
(@Baijnath_NAVY) reported
from
Mundamveli, State of Kerala
Worst Jio network at my place @reliancejio @JioCare
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Baijnath Sharma
(@Baijnath_) reported
from
Mundamveli, State of Kerala
@JioCare worst network experience in my area Download speed below 100 KB/s
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Sibin Sebastian
(@SibinSebastian) reported
from
Tripunittura, State of Kerala
@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Debashis
(@indiadebashis13) reported
from
Tripunittura, State of Kerala
@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Sibin Sebastian
(@SibinSebastian) reported
from
Tripunittura, State of Kerala
@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Sibin Sebastian
(@SibinSebastian) reported
from
Tripunittura, State of Kerala
@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Debashis
(@indiadebashis13) reported
from
Tripunittura, State of Kerala
@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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marson dominic
(@dominic_marson) reported
from
Tripunittura, State of Kerala
@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Singh
(@Piyush_SinghMzp) reported
@JioCare please solve net issue... In morning time you jio failed and uploading speed is poor like 2g . I have 2 gb plan of 249₹ but its worst .. please do something fast ...
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AD
(@AD181988) reported
@JioCare How many time tell me ? Just tell me 10 more times then I will provide. Because I can’t tell same **** for every tweet . You people are such a worst that you can’t even check DM’s ?
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NAISHAV
(@NAISHAVD) reported
@ViCustomerCare your service is getting pathetic promise many offers when we port but not activated any thing. Its time to switch to @JioCare .
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Jasdeep
(@Jasdeep60873455) reported
@JioCare Respected Sir, Request you to launch 2 new prepaid tariffs with Jio Autopay subscription service for worth Rs.2999.88 & 3599.88, validity 12months. Provide subscription to OTT apps- Hotstar,Sony,Zee5,Netflix Amazon Prime. People opting for Netflix can go for Rs.3599.88.
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biplab kuiry
(@BiplabKuiry) reported
@reliancejio @JioCare My father's phone is stolen in between 12am and 4am. Called customer care to block it.But not willing to block it as I'm not able to provide the last recharge date. Do you even understand how it can be misused. If it happens who will take that responsibility
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ए क. रा ष्ट्र वा दी. साकेत™3K+ #POK_INDIA_का_है卐
(@2ndJha) reported
@reliancejio @NetflixIndia Dear Jio nad Netflix Customer Care Team, This is to bring to your kind notice that, Netflix Website is not allowing me to make any changes in my linked 'Netflix Subscription' and asking me to do the same thru Jio directly. Plz help on priority
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Balaji Thangapandian
(@tbalajiocha) reported
@AmazonHelp but @JioCare doesn't close loop the complaint. What should I do now? that's why i'm keep escalating.
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V
(@V62550026) reported
@JioCare @Devina05094448 My case is amongst the worst ones. I recharged my number, they sent me a message of successful recharge and then suddenly my number went out of service. This is 4th day when my sim card has no service.
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Aashwin
(@Aashwin91893162) reported
@JioCare Any updates yet ? Still I don't have my refund money? Can you share the ticket number where this incident is being worked on and ETA on it
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GANESH SAKINALA
(@GSakinala) reported
@JioCare dear jio from last 3 days internet vis not working call r not coming & going from jio sim this is Ganesh from kamathipura...