Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 15, 7:19 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- TV (13%)
- Phone (13%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 9 hours ago |
|
Cochin
|
Internet | 2 days ago |
|
Cochin
|
Internet | 2 days ago |
|
Cochin
|
Wi-fi | 9 days ago |
|
Cochin
|
Internet | 9 days ago |
|
Cochin
|
TV | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
-
Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
-
abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
-
Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
-
EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
-
rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
-
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
-
MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
-
marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
-
EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
-
rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
-
Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
-
Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
-
EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
-
Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
-
Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
-
Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
The Random Real (@The_RandomReal_) reported@JioFiber @reliancejio you charged us premium prices to sit in the dark with ZERO internet since 3 PM! Now you have the AUDACITY to push it to TOMORROW 3 AM? 12+ hrs of outage and all we get C-P sorry Billionaires building rockets but can't fix a fiber line. PATHETIC. #JioDown
-
Rayhan, John (@JohnRayhan) reportedEven after 24 hours of this tweet and multiple calls with customer care, still no response or resolution from @airtelindia @Airtel_Presence I made a big mistake choosing Airtel. Now switching my internet to @JioCare
-
Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@reliancejio @JioCare - how pathetic, shameless and ridiculous you all have to be ? I have been raising request everyday since last 5 days but the broadband issue is still not resolved. The worst broadband = Jio @TRAI - pls do some work
-
saurav kumar purbey (@SauravPurbey) reported@JioCare Despite continuously raising complaints for the last 10 days, your team has still failed to restore the service. This level of service is unacceptable. Please disconnect my JioFiber connection immediately and refund my remaining balance to the original payment mode.
-
Mohammed Viquar Ahme (@AhmedViquar) reported@JioCare I had a have Internet issue , SR000035XQV1 . local technical person call me and said they will come tomorrow i said its not possible we need fix the issue today as its urgent. engineer is asking me why didn't u open the ticket in morning when u have issue since morning.
-
TheRebel (@sayan_dusk) reported@JioCare Kindly provide a resolution.
-
Ashok Kumar Singh (@ashoksingh196) reported@JioCare There is no response from your side to resolve the issue+916517962550
-
pravinchandra sheth. (@sheth_pravin) reported01-@JioCare, our data was 770 mb and speed down,work was suffering so we paid for data immily Rs 100/- for 6 GB, 30 days, to continue our work but 15 minuits over, still data not updated 02-@airtelindia, data 250 mb,paid 39/ for 3 GB/day -3 days,IMMLY UPDATED,work contd Thanks
-
VISHNUKUMAR (@VishnuZingade) reported@rumiiihere Getting a resolution from @reliancejio @JioCare is the most painful!
-
Rohit JP Singh 𝕏 (@rohitjpsingh) reported@JioCare @reliancejio Mera request: ✅ Refund initiate karo + mujhe cancellation request number do (SMS bhi bhejo, please) ✅ Compensation do for 15 din ka time waste, mental harassment, aur work delay Agar aap yeh karenge, toh sabit hoga ki Jio customer care karta hai, responsibility leta hai.