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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Jul 11, 8:07 AM GMT+5:30.
  • 80% Internet (80%)
  • 20% Total Blackout (20%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Reliance Jio

Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Total Blackout 4 days ago
Cochin Internet 5 days ago
Cochin Internet 8 days ago
Cochin Internet 9 days ago
Cochin Internet 12 days ago
Cochin Total Blackout 16 days ago

Nearby cities with recent reports

Cochin

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • VJKishore17
    VJKishore (@VJKishore17) reported from Tripunittura, Kerala

    Hello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare live tv is not working.. please raise a service request .

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Harinath9014
    Harinath (@Harinath9014) reported

    I finally got an SR raised for a technician visit, but there's been no update yet. I just paid my bill on 9th July and from 10th July issue started. I don't know how they called 6 days outage has temporary issue without even an resolution date @JioCare @reliancejio

  • rishabg04
    Rishab (@rishabg04) reported

    @JioCare please note i have also raised rhis with the consumer portal please either refund my money take your stuff back or fix my internet at all cost i expect 100mbps speed

  • goldybhatia43
    Goldy Bhatia (@goldybhatia43) reported

    @JioCare @reliancejio @airtelindia Hi want to inform you that problem not resolved yet

  • ZCofie13
    ZCofie (@ZCofie13) reported

    @reliancejio @JioCare Worst service ever Have been complaining about my internet speed for days By was given fake surety of improvement Once the customer care said have arranged a engineer visit but on the next call it was said nothing was scheduled

  • tejas_pw
    Tejas Wadekar (@tejas_pw) reported

    @JioCare What is the update? Where is the SR number ? I am still not able to reach out support

  • ojha_jaideep
    Jaideep Ojha (@ojha_jaideep) reported

    @Airtel_Presence No call from your customer care regarding my complaint @JioCare I want to Install new Wifi in my home Contact me

  • rameshsheelam
    ramesh (@rameshsheelam) reported

    @JioCare SR000036PTXB SR000037SCQN SR000038UOHP SR000039F5WP SR00003AQZBH SR00003BBYOH "As soon as possible" means what, @JioCare? After Jio shuts down? 🤔 Aren't you ashamed of sending me yet another reference number instead of my refund?

  • debapriyo_tweet
    ❝ 𝐷𝑒𝑏𝑎𝑝𝑟𝑖𝑦𝑜 𝐶ℎ𝑜𝑢𝑑ℎ𝑢𝑟𝑦  (@debapriyo_tweet) reported

    @JioCare I am done, can't even connect to a single. Phone with this wifi. Have some shame. 6 months but still network congessing in such proper area. Such worse

  • EditorFarhan33
    Farhan Sheikh (فرحان) (@EditorFarhan33) reported

    If this problem can be resolved permanently, I would be happy to continue with JioFiber. Otherwise, I may have to switch to another provider despite having an active subscription. Please look into this matter urgently and provide a permanent solution. @JioCare #JioFiber

  • naresh9368
    seelam naresh (@naresh9368) reported

    @JioCare @JioCare Your customer care team lacks problem-solving skills and doesn’t keep proper case notes between calls. After nearly a year of repeating the same issue, every new agent still asks the same questions instead of resolving it. No one seems to care about fixing the problem.