Reliance Jio Outage Report in Ernākulam, Kerala
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (15%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 4 days ago |
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Cochin
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Internet | 4 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Internet | 14 days ago |
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Cochin
|
Wi-fi | 20 days ago |
|
Cochin
|
Wi-fi | 22 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala@ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Srijit Das (@thesrijit) reportedDear @JioCare Why I am not getting missed call alert for the missed calls from non Jio numbers ? I've there 2 more sim cards in my residence this problem is causing with all of those. Have you any solution of this issue ?
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Neerav (@Neerav74192821) reported@Airtel_Presence kindly train ur engineers to talk in a polite manner and also to how to install modems . They dont know how to install modems and and take thoer frustration out on customer .. please everyone think twice before choosing them @JioCare
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srish (@SaviSrish) reported@JioCare And the cost will be beared by customer?
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Arnav (@arnavkummar) reported@JioCare No one attended my complaint, only bot messages. Moreover there is no way to register a complaint.
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CA Nandan Mishra (@CANANDANMISHRA) reported@JioCare We are experiencing worst network services in our location. Where is fault
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Krishna R (@Krishna_r97) reported@JioCare Stop hiring stupid and dumb people. Your customer service is pathetic and executive don't know how to behave with customers. This is 29th day and I'm still waiting for relocation. They said they will come today and no one came
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Vipin Thomas (@VipinThomascma) reported@JioCare What is the status? Howmuch time it will take to resolve a small issue? No updates from #jiofiber #jio #reliancedigital
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Yeshwanth (@Yesh1nth) reported@ViCustomerCare i am not able to send sms to 1900, can you help? My pack expires in 2 days and it also has a balance for outgoing messages. Want to port to @reliancejio
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Varun Mirchandani (@beingmirchi) reportedHey @JioCare My internet has been down for the past 5 hours. Can you please get it resolved ASAP!?
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JioCare (@JioCare) reported@DevyanshuAgraw3 We apologize for the inconvenience caused. Kindly confirm on DM the exact issue (unable to make/receive calls, call drop, call quality) with calls, elaborate your concern regarding Jiocare not reachable on MyJio app, along with your Jio number and an alternate number in (1/2)