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Reliance Jio

Reliance Jio Outage Report in Ernākulam, Kerala

Why is my Reliance Jio service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Full Outage Map

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Reliance Jio

Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  • 61% Internet (61%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 14 hours ago
Cochin Internet 5 days ago
Cochin Internet 5 days ago
Cochin Internet 8 days ago
Cochin Internet 14 days ago
Cochin Wi-fi 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • kiran1604
    Kiran Nair (@kiran1604) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • shivam6824
    Shiva S (@shivam6824) reported from Cochin, Kerala

    @JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DhruvSinghMonga
    Dhruv Singh Monga (@DhruvSinghMonga) reported from Mumbai Suburban, Maharashtra

    Award for the most 3rd class network goes to @VodafoneIN No response after so many complaints. Shame on u @VodafoneIN it’s time to port my no. @reliancejio @airtelindia seems better opts now a days.

  • iamworldwin
    🇮🇳vishwajeet pandey🇮🇳 (@iamworldwin) reported from Kherki Daula, Haryana

    @JioCare my internet speed is always less than 10kb/s in this location...Always try to contact customer care...But they r not satisfying me....i M going to ported

  • Naveeng2613
    G Naveen Kumar (@Naveeng2613) reported from Puttūr, Andhra Pradesh

    @JioCare Send your executive to my location and do what you need if problem is from my side worst network

  • rana_bhowal
    RANA BHOWAL (@rana_bhowal) reported from Tinsukia, Assam

    @JioCare worst internet service provider... In the name of 4g only providing 2g net speed... But internet packs are high at cost day by day.

  • venkatgopikrish
    KRISHNA (@venkatgopikrish) reported from Rājendranagar, Telangana

    Poor network services by @reliancejio from 10 days.. Disgusting Call Drops.. Trying to contact @JioCare but no response. Finally, our family of 8 members are planning for @airtelindia Thanks to #Jio for their services 🙏🏻 #Airtel #Telecom

  • VikrantRaikwar
    Vikrant (@VikrantRaikwar) reported from Kitaha, Madhya Pradesh

    @JioCare Already send to you, please fix this issue

  • nalam_7
    Prasanth Nalam (@nalam_7) reported from Hyderabad, Telangana

    Still no proper respone or any solution from @reliancejio @JioCare

  • chaitanyapottam
    Chaitanya (@chaitanyapottam) reported from Hyderabad, Telangana

    @ursksrkReddy @reliancejio @JioCare @TSConsumers Initially I was told by @reliancejio service guy that my device is having issue, where as they don’t have any issue from their end. But later when I twitted about this, I was asked to wait for another couple of days. Waiting for reply from @reliancejio

  • i_kapilsoni
    Kapil Soni (@i_kapilsoni) reported from Sāngāner, Rajasthan

    @JioCare I have done a recharge for a friend few hours ago. Reference No.: BR00047SIGTR. He has not received the confirmation yet. I have tried to reach out to customer care 5 times but the Call got disconnected on each call. Poor Customer Care. Bad Experience @reliancejio #jio

  • 95bac2b083c44e3
    Vijendra Kumar PhD (@95bac2b083c44e3) reported from PETROL BUNK ORR, Karnataka

    @JioCare My problem is not solved. My Hip call/SMS is not working. Only net is working. Reason doesn't know.