Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 18, 1:49 PM GMT+5:30.
- Internet (57%)
- Wi-fi (21%)
- Phone (14%)
- E-mail (7%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 3 hours ago |
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Cochin
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Internet | 3 days ago |
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Cochin
|
Internet | 3 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Internet | 8 days ago |
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Cochin
|
Wi-fi | 9 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vikas Surana🇮🇳 (@vikasurana) reported@JioCare pathetic service. 20days + and you are unable to provide service. Pls surrender by service with immediate effect. 044-35930081
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Anas Saifi (@_anas_saifi) reported@JioCare What is the procedure to cancel the subscription, i am sick of u guys, @airtelindia what are ur fibre plans
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Anilkumar (@AnilThyagaraj) reported@JioCare @reliancejio i am following up last 5days no proper support I am getting..
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Suraj Jain (@surajjainm) reported@JioCare I spoke to customer care yesterday and they mentioned that in their system it's showing the engineer will visit between 6-7pm but still nobody visited or intimated about cancellation till now. Issue still persist from 27th May 26. Today it's 18th Jun 2026. Great service @JioCare
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Himanshu (@hbiswas1998) reported@rutu609 @JioCare I am also port in next 2 months. I shifted last month fro. Vi. But its a worst decision. I again move to vi in coming months
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Hatman 🎩 (@hatman) reported@rutu609 @JioCare Facing the same issues with Jio. Calling is fine but their internet s*cks
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MAYUR DHOLAKIYA (@MKDholakiya) reported@JioCare Still no solution and no proper solution. The engineer Sachin Parmar is very rule and has no manner how to talk with customers. I rest my complaint here and moving to another alternative.
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Kauntey Deshpande (@kaunteydeshpan1) reported@JioCare Sir it has already been 4 days..how much more??..ur service quality has hit rock bottom in Vile Parle with very poor mannered people like Vishwakarma.
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Aloke Goenka (@Goenkaaloke) reported@reliancejio absolutely pathetic infrastructure. We don’t have internet at our house for past 10 days and Jio fibre is unable to fix it!
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Sandeep Parkhi (@sparkhi) reportedI need help from Jio, Airtel and Apple jointly. I have 2 sims in my iPhone 15 Pro Max. One is physical sim and other one is e-sim. Network signal strength bars are shown in this video, top one being Jio and bottom one being Airtel. - When I put my mobile data on Jio, I get full network coverage for Airtel and and Jio network drops - When I put my mobile data on Airtel, I get full network coverage for Jio and Airtel network drops. Basically network remains poor for whatever the carrier I choose for mobile data. Both sims are 5g enabled and mobile data switching is off. Same problem is noticed on a different iPhone also. @JioCare @Airtel_Presence and @AppleSupport Please discuss amongst yourselves and arrive at a logical conclusion and then let me know the solution.