Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 5, 7:08 PM GMT+5:30.
- Internet (67%)
- Wi-fi (17%)
- Phone (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 5 days ago |
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Cochin
|
Internet | 9 days ago |
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Cochin
|
Wi-fi | 16 days ago |
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Cochin
|
Internet | 17 days ago |
|
Cochin
|
Phone | 19 days ago |
|
Cochin
|
Internet | 23 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Niitesh Dawani (@niteshdawani01) reported@reliancejio No revert no support no engineer visit. You guys lie, shame on you guys
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@LEMON_MOTIVATION-2001 (@LEMONMOTIVATION) reportedBorivali's jio fibre @JioCare is the number one corrupt one they ask for extra money and when not given they will just forward our services every other day if the service is so worse in city like mumbai I don't know what will jio provide in future to other cities @reliancejio
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Kumar Parveen (@kumarparveen767) reported@JioCare @SagiHarshavarma Ambani Sir, Order 17555260170490764A-01 and 17725443711102412A-01 Today, it has been 355 days since I placed these orders, and I still have not received them. Despite repeated follow-ups, I have not received a satisfactory resolution from the Jiomart team.
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Utkarsh Tiwari 😎 (@the_utkarsh_05) reportedNetwork situation in my hometown Mahoba is pathetic. For the last 2 months, there is not a single day without issues-cross network bars, extremely slow internet, or internet completely stopping. Despite having resources, Jio is unable to provide any permanent solution. @JioCare
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Neena Vyas (@vyas_neena) reported@JioCare Dear Customer, Service request no SR00002NBDYQ has been raised in your account. You will receive an update for this request by 11/08/2026 12:58.
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Bhagirath Maurya (@bhagirathmaurya) reported@JioCare @reliancejio @JioCare 7 days, same template reply. No confirmed slot? Do your FEs even work on tickets? Pathetic TAT. No proper callback, no CC support. Done with JioFiber.
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Aanand Bhairavv (@Aanandbhairav) reported@JioCare @reliancejio SR00003CFMHH was closed as "Resolved" — it wasn't. SR00003CWIIV is open with a TAT set to Sept 9, 2026. Three template replies from Jio's appellate team, none addressing the issue or sending a technician.
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வீரபிரகாஷ் (@veerathegame) reported@JioCare How long it will take to complete the installation, It has been 5 days now. What is the ETA for installation completion? Let me know or else help me with refund. @JioCare @reliancejio
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Jatin Sangani (@Jatin_Sangani) reported@JioCare @JioCare Can you please check the DM and also check Service Request No. ES000002JVNT for Service ID 778570214653 How can you close the SR without even visiting and fixing the internet issue? It's not working since more then 10 days We are on Enterprise plan.
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Ranganathan KV (@keelranga) reported@JioCare @JioCare After getting support of X to cancel the account in April/May, still waiting for the refund!!! Spoke to the local guy who came home to do "cancel" formalities. As expected no response. mmm. Sad.