Reliance Jio outages and service status in Ernākulam, Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 5, 1:28 PM GMT+5:30.
- Internet (40%)
- Wi-fi (20%)
- TV (20%)
- Phone (20%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
TV | 5 hours ago |
|
Cochin
|
Wi-fi | 8 days ago |
|
Cochin
|
Phone | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Ojas (@Ojas_dabra) reported@JioCare @reliancejio @JioCare Why hasn't the problem been resolved yet? And how many more days will it take? I want an answer from you—right now. Neither has an engineer visited me yet, nor have I received a call from one—why?
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Vishal Pal (@_mr_vishu__) reported@JioCare Kindly let me now till when you will solve my problem
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Naitik Garg (@gargnaitik23) reported@reliancejio @JioCare Urgent help needed. I mistakenly recharged wrong number 7827350037 instead of 7827350937 for ₹899 today using RBL reward points. Recharge is unused. Kindly help with reversal or transfer Kindly contact me on 7827350937
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Mukul Mittal (@MukulMi33354394) reported@JioCare Very poor service by jio Service engineer visit was already scheduled after 3 days On the service date no engineer visited now they are asking to reschedule it by another 3 days So six days of no internet but full bill Ph no 6350049422 Please resolve
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Akash R (@itsaboutakash) reported@JioCare Team, I am requesting a technician visit. The answer you provided does not address my issue. Please arrange a visit as soon as possible. Four days is an unacceptable wait time. If I do not receive a technician visit by tomorrow, you can take your STB and router back.
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Chandrakant G. Ghadge (@chandrakant_214) reported@Airtel_Presence @airtelindia please improve in your hello tune service as new songs not quickly update to set hello tune where I always impressed with @JioCare where they quickly update songs in hello tune service but badluck my primary number is Airtel🤦🏻🤦🏻
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Amiya (@Amiya4Odisha) reported@JioCare Yes same address. Please remember i was using same mobile same sim with same settings network was good when i was in Chennai but in my village network condition is worse than nothing
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🇮🇳 ध्रुव कुमार शर्मा (@dhruve461) reported@JioCare I replied by DM as you suggested but my issue was not resolved after the pass of 72 hours. This type of service is not acceptable from any reputed company. #shameful service #jiocare
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Ashish Unadkat (@ASHISHUNADKAT) reported@JioCare Now while my earlier request is untraceable I have been assigned a new service request ticket from your end.
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Simon (@ichowdary9) reported@reliancejio is the worst either in mobile or fiber. No response even if you visit a store. From past 48hrs my wifi is not working and cables are damaged due to rain. Rain stopped 36hrs ago and still no one to repair it. @ACTFibernet resolved within hours for my other connection