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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 7, 10:48 AM GMT+5:30.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)
  • 17% Phone (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Wi-fi 1 day ago
Cochin Internet 1 day ago
Cochin TV 3 days ago
Cochin Wi-fi 11 days ago
Cochin Phone 14 days ago

Nearby cities with recent reports

Cochin

3 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • vichu242
    vichanu (@vichu242) reported from Tripunittura, Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • VJKishore17
    VJKishore (@VJKishore17) reported from Tripunittura, Kerala

    Hello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Aishverya
    Aishverya Khoti (@Aishverya) reported

    JioFiber Wi-Fi services have been down since 5th May, and despite multiple follow-ups, there’s still no proper resolution or support from the service center. Extremely disappointing and frustrating experience. SR No: SR0000359O99 @JioCare

  • _iamAditya
    Adi (@_iamAditya) reported

    JIOMART SCAM IN MY CITY. Frauds,- They have accepted the order yesterday (7th May) and not yet delivered till now (8th May 10.25am). The payment has been already done through upi. No customer care support to call, toll free number too not working @JioMart @JioCare @reliancejio

  • arjunhuria
    Arjun Huria🇮🇳 (@arjunhuria) reported

    @JioCare - JioFiber is literally giving tough time. Had multiple engineer visits, unfortunately no one was able to resolve the issue.

  • som_awasare
    somnath (@som_awasare) reported

    @JioCare On top of that, customer care calls are effectively barred with a predefined IVR message stating services are impacted and will be restored soon, leaving no option to connect with an actual support representative.

  • _iamardeep
    Amardeep Agrahari (@_iamardeep) reported

    Dear @JioCare, My Jio AirFiber connection linked with +91-552******* has had no internet connectivity for the last 3 days. The router continuously shows a blinking red light and diagnostics report “Service fault detected.”

  • NamanJa74260455
    Naman Jain (@NamanJa74260455) reported

    @JioCare @jio_fiber @Airtel_Services I have a jiofibre connection installed in sagar M.P , yesterday afternoon I started facing some issues in router, the engineer assigned to me did some random **** it worked for 10 mins and stopped again now he is not responding back.

  • bhavik_kaushik
    Bhavik Kaushik (@bhavik_kaushik) reported

    @JioCare Kindly resolve the issue.

  • mohdsadiq750452
    mohd sadiq (@mohdsadiq750452) reported

    @JioCare very pathetic service do not recharge with this they do not provide service

  • _iamardeep
    Amardeep Agrahari (@_iamardeep) reported

    This lack of support is extremely disappointing and is causing serious inconvenience. If @airtelindia Fiber service is available in my area, kindly help me with a priority new broadband connection, as I urgently need a stable internet connection. @reliancejio @airtelindia

  • sarang5200
    Sarang Tare (@sarang5200) reported

    @JioCare I recharged my Jio number almost 3 hours ago. Payment was successful, but the recharge is still not reflecting in the Jio app and services are not activated yet. Kindly look into this issue and resolve it at the earliest. #Jio #RechargeIssue #CustomerSupport