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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jul 7, 3:50 PM GMT+5:30.
  • 83% Internet (83%)
  • 8% Total Blackout (8%)
  • 8% Wi-fi (8%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 17 hours ago
Cochin Internet 2 days ago
Cochin Internet 5 days ago
Cochin Total Blackout 9 days ago
Cochin Internet 19 days ago
Cochin Internet 19 days ago

Nearby cities with recent reports

Cochin

3 recent signals

17 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare Modem is not working . Can we create a service appointment?

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Guys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • saleemseios
    Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala

    @JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed

  • vichu242
    vichanu (@vichu242) reported from Tripunittura, Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Brijesh06991328
    Brijesh Gupta (@Brijesh06991328) reported

    @JioCare What happen still 72 hours become still issue is not resolved

  • saheb1337
    Abhishek Chatterjee 👨‍💻 (@saheb1337) reported

    @UIDAI so I tried to login in your new app which asked for camera permission. I haven't tried the new app so can't judge but I was not able to login because @reliancejio blocks 1947. I can able to send but the verification is not happening it's stuck.

  • Samrock7861
    Dazzler (@Samrock7861) reported

    @ViCustomerCare @JioCare port out soon in Jio please help now Quit never used Mf internet speed 398 rs only loot Jio reply now I want to port out soon

  • Prakhar83892547
    Prakhar (@Prakhar83892547) reported

    Dear @JioCare, I’ve been receiving the same message all day. Every time the promised restoration time arrives, it’s simply pushed back by a few more hours. My JioFiber has now been down for 8+ hours with no real update or resolution.

  • amansinghaljpr
    Aman Singhal (@amansinghaljpr) reported

    @reliancejio @TRAI Jio is not letting me generate a porting code , even after repeated attemps to talk to service folks i am not getting any help . This is against the law ! Please help me out . #help

  • saattiisshh
    ICE🚩 (@saattiisshh) reported

    @JioCare hello.. sent to DM, no response. also note, customer service replied that when technician naveen who did installation might hv clicked in my phone @ my jio app and by mistake might hv clicked on free month period. still its jios tech error not mine, so shd get refund or extension

  • topsecretamit86
    AMIT KUMAR (@topsecretamit86) reported

    @JioCare You are repeating this sentence "your request is already in process and it will be resolved at the earliest" since 29th June but nothing happened. Also you are sending SMS on my registered mobile no that you may cancel the connection but you will not get any refund.

  • vairagj
    Vairag Jain (@vairagj) reported

    @JioCare @reliancejio @TRAI Pathetic customer support from Jio. I have been trying to get an eSIM for over a month after losing my SIM card while abroad. Despite submitting CRF form 4 times, I keep receiving the same "signature mismatch" response with no resolution or guidance

  • kvibaba2
    kvibaba (@kvibaba2) reported

    @JioCare I request everyone not to install Jio AirFiber. After you pay ₹3,332 to get it installed, the engineer will just call it a technical issue and ask you to cancel it.

  • mayank_mundada
    Dr. Mayank Mundada (@mayank_mundada) reported

    @JioCare Dear @JioCare, My issue is not about getting a new Jio AirFiber connection. It is about the unused balance of my 12-month prepaid AirFiber plan.