Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Ernākulam, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 22, 10:15 PM GMT+5:30.
- Internet (50%)
- Wi-fi (30%)
- TV (10%)
- Phone (10%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 4 hours ago |
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Cochin
|
Internet | 9 hours ago |
|
Cochin
|
Internet | 7 days ago |
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Cochin
|
Internet | 9 days ago |
|
Cochin
|
Internet | 9 days ago |
|
Cochin
|
Wi-fi | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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murali kumar (@muralikumar99) reported@JioCare Hi @JioCare and Shireen. Please reply I'm messaging from last 43 days, u r saying same thing. If google gemini pro for JioFiber is fake offer then let me know I will move back to act fiber net. Act fiber they resolve any issue in 24hrs, but u are taking months still not resolved
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Geeta Rao (@geetaslist) reported@reliancejio upto your old tricks again. It’s Friday and my Internet is down @JioCare . Is this the fifth time or sixth this has happened in three months? Is this routine? #wifiwoes #internetdown
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Bharadwaj L (@l_bharadwaj) reported@JioCare The technician did not come today. It is now auto scheduled for Sunday. Kindly terminate the connection. There is no justification for taking 4 days to fix an issue
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@Nil9361 (@NILESH9361) reported@JioCare Thank you for the response, but the issue is still not fully resolved. Internet speed is still unstable and users in Hatkanangale are continuing to face connectivity problems intermittently. Requesting proper permanent resolution and continuous monitoring of the network issue.
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Ajay Rout (@IamAjayRout) reported@JioCare There has never been a resolution made. No sense of stating
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Somnath Yadav (@somnath92361159) reported@JioCare varanasi junction railway station mobile tower got failed not working since last night continues.
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Gaurav Tripathi (@gauravsmart_rbl) reported@JioCare Check I have attched issue in chat
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Shobhit Anand (@shobhit087) reportedWhy will you raise the complaints? Simple to resolve the issue, but in @reliencejio backend team itself close the complaints. These people are not allowed to close the connection nor resolve the issue. I'm so frustrated with choosing the Jio Airfiber .@JioCare
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Sudhakar Singh (@Sudhakarsng) reported@reliancejio @JioCare is Jio disabling SIM? my sin is not showing network.
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Nílëm.AS (@NilemJitas20) reportedThe network in my area keeps fluctuating and the upload speed is extremely slow. Uploading files becomes very difficult — even a 2GB file takes too much time because the speed stays below 1 MB/s most of the time. #jio @JioCare