Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 15, 7:19 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- TV (13%)
- Phone (13%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 5 days ago |
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Cochin
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Internet | 6 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Wi-fi | 13 days ago |
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Cochin
|
Internet | 13 days ago |
|
Cochin
|
TV | 15 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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rahul baria (@rahulbaria18) reported from Tripunittura, Kerala@JioCare Still waiting for resolve my problem
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Debashis (@indiadebashis13) reported from Chottanikkara, Kerala@DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mehebubur Rahman (@MehebuburX) reported@reliancejio Worst experience with @RelianceJio. Using a new SIM since May 16th with no 5G activation after multiple fake deadlines from support. Plus, local network service is incredibly poor despite my repeated complaints. Please fix this immediately! @JioCare 📶❌ #JioDown #JioNetwork
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Arya Anil (@AryaAnil5) reported@JioCare See 12 hrs is enough time to resolve the issue.. your services are down frequently. Now I am frustrated with the JioFiber services and want to disconnect this, pls let me know the process else I will remove this from my home.. I want to go with the process
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adarsh gupta (@CaAdarsh) reported@JioCare Already around 100 service request have been raised already. One more added .
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i_rishabhraj17 (@photographer599) reportedVery disappointed with Jio Fiber service in Sariya. The payment was collected by Aabha Enterprises (Jio Distributor) 10 days ago, but the fiber connection is still not installed. I have contacted them multiple times and even raised a complaint with Jio, @JioCare @reliancejio
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sanjeevsahu (@sanjeevsahu123) reported@JioCare @reliancejio @_MukeshAmbani Just want to highlight your Jio fiber employee behave and poor service at indore location ...Last 6 days my connection inactive after many request and mail but no solution at all this type of service ..plz cheak. 917313541037 fiber no.
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idontkknoww (@iidontkknowww) reported@JioCare I visit my bank and describe the issue and they are saying it was successful payment from our side ( bank of baroda ) now it was your problem Jio Team not the bank problem now it's your responsibility to give me refund or credit the 2 month jiohome recharge in my account.
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vikram (@vikram140gulati) reported@JioCare my jio connection is suddenly giving trouble- red light blinking no green light - subscription paid till September- no one to attend complaints as human interface is nil - can you settle it ASAP please - send me a message will give the details
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Piyush agrawal (@Piyush44181) reported@reliancejio have been complaining and rescheduling for broken jio fibre for weeks now. No response or any solution. Such frustrating service cannot be appreciated.
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SURESH DHAKA (@DHAKA9913) reported@JioCare We are in big trouble because there is no network in my area
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Ashish Kumar (@iamashishak) reportedInternet keeps facing issues and your customer care only gives scripted replies. How long does it take to fix basic issue? This level of negligence is unacceptable. Stop harassing customers with delays, actually resolve the complaint. Worst customer support exp ever @JioCare