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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • The most recent signal from this area was received Apr 25, 2:33 AM GMT+5:30.
  • 83% Internet (83%)
  • 17% Phone (17%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Phone 2 days ago
Cochin Internet 18 days ago
Cochin Internet 20 days ago
Cochin Internet 24 days ago
Cochin Internet 24 days ago

Nearby cities with recent reports

Cochin

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • jineshnair_85
    Jinesh Nair (@jineshnair_85) reported from Kadungalūr, Kerala

    @ViCustomerCare Can't you understand the problem, you still want an elaboration? I have pinned my location. If you don't understand what the problem is, take some advise from you competitor's @reliancejio and @airtelindia

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • Baijnath_
    Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala

    @JioCare worst network experience in my area Download speed below 100 KB/s

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • nooryam2010
    nooruddin (@nooryam2010) reported

    @jioCare I told Jio care many times about my problem of 5G not working after power failure in my area but I am not getting any solution from Jio care, Pincode 273161. @JioCare @reliancejio #jioDown #reliancejioDown

  • tirtha95mallick
    Developer's Guide (@tirtha95mallick) reported

    @JioCare @JioCare @reliancejio What is the timeline of the resolution? Engineer visit was rescheduled today at 4-5pm, why no one came?

  • Radhaiyen
    Raddy (@Radhaiyen) reported

    @reliancejio Why isn't the billing in myjio app adjusted?? Cant even get billing correct and stealing extra money from customers. Worst toll free number wont connect. Hiding something frauds!? Call and clarify my bill #fraudjio #thirdclasscustomercare #thirdclassjio

  • Abhinaypal980
    Bolli Abhinaypal (@Abhinaypal980) reported

    @JioCare this is the worst ever service i have ever seen in my life. and i would need refund . if you still won't provide. then seems like you loot people. and i will for sure disconnect it. and i don't care about that money. and i will port my all of my jio numbers. iam done with you guy

  • satishnrathod
    Satish Rathod (@satishnrathod) reported

    @JioCare Please don’t bother. I have done this 15 times.Sent numerous messages on DM. All I got is standard responses. I am tired of this game. Called at least 10 times on customer care.Opened two complaints and both are closed without resolution. So keep your apology with you @JioCare

  • Sushanthm7
    Sushanth m (@Sushanthm7) reported

    This is my 30th tweet since two months Yet no reply @JioCare @reliancejio This is the disadvantage of duopoly in this country. No issues are heard and resolved

  • Shaleen158
    Shaleen Pareek (@Shaleen158) reported

    @JioCare What the **** you guys are doing. It's too much now.. Cancel and refund my money. 20 days back i paid for installation Is it a joke for you. Just a single reply. Soon. Go to hell. Just refund and i will install someones else service

  • dustCoder
    Crude101 (@dustCoder) reported

    @JioCare My wifi internet speed which was installed yesterday is very slow.I was told that within 2 hours after installation i will get normal speed

  • viikasmamgain
    VIKAS MAMGAIN (@viikasmamgain) reported

    @JioCare @reliancejio my jio air fibre 01723159193 is facing technical issues since last 10 days but no one bothered to care, moreover the customer support is feeling sorry but not providing a solution.. Pathetic service.. Going to switch to other service provider, being cheated.

  • SLMPRAVEEN
    PRAVEEN KUMAR S (@SLMPRAVEEN) reported

    @JioCare Share the service request number with me