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Reliance Jio outages and service status in Ernākulam, Kerala

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 12:06 PM GMT+5:30.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% TV (14%)
  • 14% Phone (14%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 16 hours ago
Cochin Internet 1 day ago
Cochin Wi-fi 8 days ago
Cochin Internet 8 days ago
Cochin TV 10 days ago
Cochin Wi-fi 17 days ago

Nearby cities with recent reports

Cochin

2 recent signals

16 hours ago

Community Discussion

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Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • shnzzzzz
    sharonshn (@shnzzzzz) reported from Kazhikāttumūla, Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • shivam6824
    Shiva S (@shivam6824) reported from Cochin, Kerala

    @JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @JioCare In Your's world's largest data network not even getting 3G speed in our area...

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare Modem is not working . Can we create a service appointment?

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • Ashilgeorge
    Ashil george (@Ashilgeorge) reported from Aroor, Kerala

    @reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • MainakP02223333
    Mainak Paul (@MainakP02223333) reported

    @JioCare I hve already waited for more den 7 days hence I m escalating now. Ur representative is saying that once a new customer books a connection more than Rs 1200 den I will get the amt. What's the logic in dis? customer care number & emails are all managed by bot

  • sundeepshawarma
    Sundeep Sharma (@sundeepshawarma) reported

    Hello @reliancejio despite my complaint yesterday and your assurance that the person will come last evening or today morning NO ONE has shown up. What the hell is wrong with you guys?

  • MyselfDineshkr
    Dinesh Kumar (@MyselfDineshkr) reported

    @JioCare @reliancejio Tanaya, need the resolution today itself. Please confirm after connecting with your local Jio Center team in Jamshedpur whether the issue can be resolved today or not. because @airtelindia is already ready to provide me a peaceful and reliable service connection

  • arjun241
    Arjun Mohanan (@arjun241) reported

    @JioCare Again got a message stating SR000035RA8P has been successfully processed.not got any revert from any one on this without contacting it's been closed and nothing communicated .Pathetic Service and such irresponsible team u r having Mr @_MukeshAmbani @reliancejio

  • Srikantthatsme
    VoiceInTheWilderness (@Srikantthatsme) reported

    @JioCare most pathetic and disappointing level of customer care by Jio...internet is down for 3 days now and no one has been assigned to look into the issue. Service request SR00002L2IZCremains unattended.

  • mayavarathaan
    மாயவரத்தான் (@mayavarathaan) reported

    @ks_balas @JioCare @TRAI Their customer service personnel called and said they will keep calling again and again until we recharge the number. The worst part is that they are not calling only that particular number, but also other mobile numbers registered under the same name. I asked them what would happen if I didn’t recharge that number. He said they would continue making repeated calls until we recharge it.

  • Nkpatralekh
    Nilesh patralekh (@Nkpatralekh) reported

    @JioCare I contacted they said that the appointment is on 19th, this has created a situation of confusion, Jio office suggested that keep calling the technician that registered you,This kind of costumer service is utterly disappointing. Kindly resolve the matter ASAP

  • MyselfDineshkr
    Dinesh Kumar (@MyselfDineshkr) reported

    @JioCare @JioCare My contact number is 7004893047. Kindly arrange an engineer visit within the next 30 minutes, as the issue is still unresolved despite the service request being marked closed. If the issue is not attended to urgently, shifting my internet connection to @airtelindia

  • nishants_view
    Nishant Sharma (@nishants_view) reported

    @JioCare Please stop this harassment. I am at a loss opting for relocation. You need to just cancel and refund so I can take new connection.

  • IKoustabh
    _i_am_koustabh__ (@IKoustabh) reported

    Is Jio Network Down?? @reliancejio @JioCare @JioHotstar