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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Ernākulam, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 10:15 PM GMT+5:30.
  • 50% Internet (50%)
  • 30% Wi-fi (30%)
  • 10% TV (10%)
  • 10% Phone (10%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Wi-fi 4 hours ago
Cochin Internet 9 hours ago
Cochin Internet 7 days ago
Cochin Internet 9 days ago
Cochin Internet 9 days ago
Cochin Wi-fi 16 days ago

Nearby cities with recent reports

Cochin

2 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • rajeev_s05
    Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • kiran1604
    Kiran Nair (@kiran1604) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

  • vichu242
    vichanu (@vichu242) reported from Tripunittura, Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • prabhu5893
    prabhakaran (@prabhu5893) reported from Tripunittura, Kerala

    @reliancejio issue unresolved yet...

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare live tv is not working.. please raise a service request .

  • saleemseios
    Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala

    @JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • muralikumar99
    murali kumar (@muralikumar99) reported

    @JioCare Hi @JioCare and Shireen. Please reply I'm messaging from last 43 days, u r saying same thing. If google gemini pro for JioFiber is fake offer then let me know I will move back to act fiber net. Act fiber they resolve any issue in 24hrs, but u are taking months still not resolved

  • geetaslist
    Geeta Rao (@geetaslist) reported

    @reliancejio upto your old tricks again. It’s Friday and my Internet is down @JioCare . Is this the fifth time or sixth this has happened in three months? Is this routine? #wifiwoes #internetdown

  • l_bharadwaj
    Bharadwaj L (@l_bharadwaj) reported

    @JioCare The technician did not come today. It is now auto scheduled for Sunday. Kindly terminate the connection. There is no justification for taking 4 days to fix an issue

  • NILESH9361
    @Nil9361 (@NILESH9361) reported

    @JioCare Thank you for the response, but the issue is still not fully resolved. Internet speed is still unstable and users in Hatkanangale are continuing to face connectivity problems intermittently. Requesting proper permanent resolution and continuous monitoring of the network issue.

  • IamAjayRout
    Ajay Rout (@IamAjayRout) reported

    @JioCare There has never been a resolution made. No sense of stating

  • somnath92361159
    Somnath Yadav (@somnath92361159) reported

    @JioCare varanasi junction railway station mobile tower got failed not working since last night continues.

  • gauravsmart_rbl
    Gaurav Tripathi (@gauravsmart_rbl) reported

    @JioCare Check I have attched issue in chat

  • shobhit087
    Shobhit Anand (@shobhit087) reported

    Why will you raise the complaints? Simple to resolve the issue, but in @reliencejio backend team itself close the complaints. These people are not allowed to close the connection nor resolve the issue. I'm so frustrated with choosing the Jio Airfiber .@JioCare

  • Sudhakarsng
    Sudhakar Singh (@Sudhakarsng) reported

    @reliancejio @JioCare is Jio disabling SIM? my sin is not showing network.

  • NilemJitas20
    Nílëm.AS (@NilemJitas20) reported

    The network in my area keeps fluctuating and the upload speed is extremely slow. Uploading files becomes very difficult — even a 2GB file takes too much time because the speed stays below 1 MB/s most of the time. #jio @JioCare