Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Jul 11, 8:07 AM GMT+5:30.
- Internet (82%)
- Total Blackout (18%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Total Blackout | 1 day ago |
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Cochin
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Internet | 2 days ago |
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Cochin
|
Internet | 5 days ago |
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Cochin
|
Internet | 6 days ago |
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Cochin
|
Internet | 9 days ago |
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Cochin
|
Total Blackout | 13 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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shishir upadhyay (@shishirupadhyay) reportedDear @JioCare, this is a reminder regarding the pending refund of ₹4,720 promised against SR00002LZW5U. My JioFiber (6323356339) has been down since 30 May 2026, and your executive assured me the advance rental would be refunded after the billing cycle.
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Punit Nayak (@nayak_punit) reported@JioCare @reliancejio I have also written multiple emails to your customer care, yet neither your support team nor your social media team has been able to resolve this issue.
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Rahul (@RAHUL75680271) reported@JioCare I never activated call forwarding. My phone was with me. Yet Jio SMS confirmed it was enabled and my SBI calls were diverted. How did this happen? Please investigate
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pranav (@pranavsangwan__) reported@JioCare well it was of no use, as the wifi is still not working
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Kush Patel (@its_kushpatel07) reportedDear @reliancejio @JioCare ,If you are not able to manage a mobile tower, then why you are running? its fault since last 15 days,no one inspected. Everyone has Jio sim and all of us getting irritated by your service. Vill- Kandurpali,Sariya Sarangarh CG GPS-21.6306093, 83.3527625
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Nutush Mishra (@NutushMishra) reported@JioCare So I got a call from customer service to repeat the same thing I have been getting on mail, IVR call or WhatsApp. No idea of area, issue, timelines or accountability. So a tick box in her daily task. @JioCare share details of cancellation process. @airtelindia shifting to you.
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Suyash Upadhyay (@suyashup26) reported@JioCare @JioCare This is for the Jio Fiber service.
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Chandresh Tiwari (@23Chandu) reported@reliancejio why a customer has to followup cst care to redeem a voucher, currently it's not happening,I got on advance payment of 6months of my jio fiber but voucher not getting redeemed, ideally it should given automatically as extra validity,else its just troubling.
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TheUndoer (@02Pramod) reported@jiocare I am waiting for your response Jio Network experience Worst of my life.
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Jinit Sarda (@SardaJinit) reported@JioCare @JioCare either resolve the internet issue today, or cancel my subscription, and give me my refund.