Reliance Jio

Reliance Jio Outage Report in Ernākulam, State of Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Reliance Jio Outage Chart in Ernākulam, State of Kerala 12/05/2025 04:35

December 05: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Reliance Jio users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (13%)

    Phone (13%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Ernākulam, State of Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin Internet
IndiaCochin Wi-fi
IndiaCochin Wi-fi
IndiaCochin Internet
IndiaCochin Wi-fi
IndiaCochin Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, State of Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • SibinSebastian Sibin Sebastian (@SibinSebastian) reported from Tripunittura, State of Kerala

    @reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.

  • SibinSebastian Sibin Sebastian (@SibinSebastian) reported from Tripunittura, State of Kerala

    @JioCare Jiofibre connectivity very poor since evening. Please check

  • Baijnath_NAVY Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, State of Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • indiadebashis13 Debashis (@indiadebashis13) reported from Tripunittura, State of Kerala

    @gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue

  • klnithin Nithin.K.Lenin (@klnithin) reported from Tripunittura, State of Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • klnithin Nithin.K.Lenin (@klnithin) reported from Tripunittura, State of Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • indiadebashis13 Debashis (@indiadebashis13) reported from Tripunittura, State of Kerala

    @irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago

  • rajeev_s05 Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, State of Kerala

    @JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..

  • Rajparidaoffcl Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, State of Kerala

    @TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.

  • indiadebashis13 Debashis (@indiadebashis13) reported from Chottanikkara, State of Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • SibinSebastian Sibin Sebastian (@SibinSebastian) reported from Tripunittura, State of Kerala

    @JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days

  • klnithin Nithin.K.Lenin (@klnithin) reported from Tripunittura, State of Kerala

    Guys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8

  • vichu242 vichanu (@vichu242) reported from Tripunittura, State of Kerala

    @JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.

  • indiadebashis13 Debashis (@indiadebashis13) reported from Tripunittura, State of Kerala

    @JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.

  • indiadebashis13 Debashis (@indiadebashis13) reported from Tripunittura, State of Kerala

    @ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also

  • sureshseagull1 Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, State of Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • shnzzzzz sharonshn (@shnzzzzz) reported from Kazhikāttumūla, State of Kerala

    Jio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup

  • AmritPurohit15 Amrit Purohit (@AmritPurohit15) reported from Panambukad, State of Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • saleemseios Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, State of Kerala

    @JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .

  • indiadebashis13 Debashis (@indiadebashis13) reported from Tripunittura, State of Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • draj1180 Hira (@draj1180) reported

    @reliancejio @jiocare I had requested for a New Jio Fibre connection, was assured of installation in next 24 hours. It's been more than 30 hours and after multiple follow ups I am yet to receive an update on installation. Customer care says reach out to sales..sales is blank🤯😡

  • subhashsoni677 subhash soni (@subhashsoni677) reported

    @JioCare If wrong plan recharge by any customer If it is done, the customer can not give the facility to modify the plan.

  • RukaiyaSarkar1 Rukaiya Sarkar (@RukaiyaSarkar1) reported

    @JioCare My service request number is SR000014KMO9. You will receive an update by 10/04/2021 15:51. My complain was lodged more than 24 hours ago.  I've been told that the engineers in the locality shall come and fix it . At first 5 to 6 PM then I was told they will come be 7-8.

  • mayankp37771407 Mayank Pratap Singh (@mayankp37771407) reported

    @JioCare Jio fiber is showing no internet connection in my area from around 2 pm in the afternoon and it's still not working. Started the router several times but it's still not working for me. It started working in between for around 2-3 minutes but it stopped working again.

  • TaloleAkash आकाश तळोले (@TaloleAkash) reported

    @JioCare I will come to know when my plan expires. I dont want these spamming SMS at each hour. @TRAI please regulate this telecoms SMS service.@reliancejio

  • I_am_Dah_Dude Nauman Hasan 💥🄰🄼🄸🄺🄺🅁💥 (@I_am_Dah_Dude) reported

    @reliancejio since your network is really bad and 4g works as 2g i am thinking to shift to some other providers.. How’s the idea🤔

  • rohit2825475 Rohit Rana (@rohit2825475) reported

    @reliancejio Jio dine is the worst, it's good to have local internet provider, as if they log a complaint they can resolve the issue in maximum of 4 hours, where jio is having shortage of engineering staff.

  • rohit2825475 Rohit Rana (@rohit2825475) reported

    @reliancejio Jio fiber is the worst, it's good to have local internet provider, as if they log a complaint they can resolve the issue in maximum of 4 hours, where jio is having shortage of engineering staff.

  • pan_pran Pranjal Pandey (@pan_pran) reported

    @JioCare @panujji Series of mis commitment by you. Siddhesh and Kashyapi u said that resolution will be provided in 4 days. Pathetic customer service by Jio Team.@reliancejio

  • wanderer_8 Shresth (@wanderer_8) reported

    @nsumitachariya @reliancejio Bro I facing same issue..waiting for past 2 months