Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
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Internet | 12 days ago |
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Cochin
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Internet | 13 days ago |
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Cochin
|
Internet | 17 days ago |
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Cochin
|
Internet | 18 days ago |
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Cochin
|
Internet | 21 days ago |
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Cochin
|
Internet | 27 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Baijnath Sharma (@Baijnath_) reported from Mundamveli, Kerala@JioCare worst network experience in my area Download speed below 100 KB/s
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio The worst network in our area. Network speed is pathetic. Especially during night hours. Complained a lot, but of no use. Simply wasting money by recharging. Compelling me to port the number or escalate the complaint to TRAI.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Kiran Nair (@kiran1604) reported from Tripunittura, Kerala@Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@ApArun17 @soodrbl @DoT_India @TRAI @rssharma3 @janpaksh @JioCare @Airtel_Presence @VodafoneIN Porting is not a solution...All providers are doing like... Having same problem with ours also
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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Amrit Purohit (@AmritPurohit15) reported from Panambukad, KeralaHello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Senthil Kumar Ranganathan (@Senthil_k_r) reported@JioCare If you can see the screenshot..engineer was making name sake call and hung up in few seconds. Issue is not resolved. I need refund for the duration the service was bot working.
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Naveen Raj (@nnaveen_raj) reported@JioCare @TRAI @DoT_India today's 6th day, #jiofiber internet not working
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आप तक (@IIndia91253) reported.@JioCare #jiogroceryapp is totally rubbish. The customer cannot connect the delivery boy even though *track your order* Bcz that doesn't work. Absolutely pathetic developer / tester & who approved to deploy
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Vivek Rajput (@ViveckRajput2) reported@JioCare @reliancejio @relianceindltd Also, your response time is unacceptable. I’ve been tweeting for a month—this is the first real response. For a company of your scale, this is pure negligence.handling social media support—resolution timelines are in hours, not months.
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vishal wagh (@vishalw26943503) reportedIt's april 2026 and I was done with the last complaint on 22 oct 2025 but I couldn't get any update in my area. I'm continuously trying to contact jio customer care and they give me time two to three months @JioCare @reliancejio
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Sajeeb Sarkae (@SajeebSarkae) reported"Hey @reliancejio,@JioCare I recharged for the₹707offer on March 4th,but even after getting your messages till March20th, you now claim it's invalid. I'm being misled by your promotional campaigns. I need resolution . I've lost 24,000 rupees project due disconnected internet
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uttam k patidar (@uttampatidar) reported@JioCare It seems everyone is just delaying this issue, and now you are doing the same. If you want to resolve it, please do it immediately. Otherwise, disconnect my JioFiber connection. @JioCare @reliancejio
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Ashvin Kumar (@ashvin_malviya) reported@JioCare Hi, it has been couple of days before,i raised relocation request. It is the same high rise building but yet I didn't receive any technician assigned or slot. But Just kept getting customer care feedback in .5 hr since morning. My work is completely depending on Internet
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Prashant Singh (@ps262139) reported@JioCare Still I didn't got any ans. Then how can I expect a good Service from your end. Just looting customer
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Deepak saini (@deepak_precious) reportedWorst service of @reliancejio @JioCare I ordered my sim on 17 of april yet didn’t delivered to me even delivery msg received on Saturday but delivery agent didn’t contact to me 97560833308