Reliance Jio outages and service status in Ernākulam, Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 24, 2:39 PM GMT+5:30.
- Internet (67%)
- Total Blackout (22%)
- Phone (11%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 13 hours ago |
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Cochin
|
Phone | 3 days ago |
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Cochin
|
Internet | 7 days ago |
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Cochin
|
Total Blackout | 14 days ago |
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Cochin
|
Internet | 15 days ago |
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Cochin
|
Internet | 17 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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Rajkishor Parida (@Rajparidaoffcl) reported from Cochin, Kerala@TRAI @reliancejio @JioCare @KeralaTelecom There are too much network issue at Thoppumpady, Kochi, Kerala. Please try to resolve the network slow down issue.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio Mob7561822320 Respected sir I as a customer of jio. I am facing poor indoor coverage issue in my home. Due to this issue I am unable to access data services and unable to make or receive calls in ground floor indoor. I had lost my money by selecting this reputed
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@reliancejio @JioCare In your's world's largest data network not even getting 3G speed in our area......
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala@reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare @reliancejio #jiofiber Issue still not resolved. Not able to view SUN NXT app for past 3 days
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sanket Aagte (@AagteSanket) reportedI ordered sim card online paid 299. NO00015HWWMF now i don’t need the card. I called the customer care many times it was urgent so i baught from store. I need refund its still under verification. Give me refund asap. No one picks call. @reliancejio @JioCare @reliancegroup
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Viraj Thorat (@Viraj_s_thorat) reported@JioCare @JioCare @reliancejio Service Request No. SR00003C2FWZ closed successfully? How ? And what was success? How on the earth can it be closer without informing the customer about the outcome? What kind of customer support is that? Eagerly waiting to know the outcome. Please update.
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Soumyajit Roy (@Soumyaj87300717) reported@JioCare @reliancejio @jagograhakjago I am not paying my hard-earned money to hear endless excuses that your "network team is working on it." Stop giving scripted assurances and take immediate technical action to restore the service I have already paid for.
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Prakhar (@a_designchef) reported@JioCare worst service ever. My SR has been rescheduled 5 times since a week because Service Engineer’s phone is switched off. How ridiculous. SR0003C0NH5 @jiocareindia
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villain 😶 (@vishwaprab74822) reported@JioCare Do you ever take action on customer complaints, or is your only job to make a fool of your customers?
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GAGAN (@gaganxn1) reported@JioCare @reliancejio I'm already using a Jio 5G SIM on my 5G phone, and I regularly stream TV using its hotspot without issues. So the engineer's assumption that installation isn't possible just because the tower isn't directly visible appears unfounded. Kindly conduct a proper site survey.
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SHANDIPONI DEY (@shandiponidey) reported@reliancejio 5G internet is dead slow 12 AM onwards everyday in Yelahanka, Bengaluru. Complaints don't work for Jio.
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nick (@Nick_N_Shah) reported@JioCare Sukhmeet, any update on SR00003BM2X1 you guys are working hard to resolve it ASAP. It's already 2+ month of equipment picked up. But in last 1+ months SR were created but no resolution no refund it's adding more stress on the top of my existing for it terminated fiber🙏
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Nation First (@imsshashii) reported@JioCare It has been 5 days since he visited my location, are you kidding me. Is it a rocket science to rectify connection issue.
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swagatam kalita (@KalitaSwagatam) reportedDear @JioCare, residents of Khaigarh, Raha, Assam (PIN 782103) have been facing extremely poor network for years. During every 15-60 minute power cut, the mobile signal disappears completely and Jio AirFiber shows "Connected without internet" @TRAI