Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 11, 8:46 PM GMT+5:30.
- Internet (50%)
- Wi-fi (25%)
- Phone (17%)
- E-mail (8%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 3 days ago |
|
Cochin
|
Internet | 4 days ago |
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Cochin
|
Wi-fi | 5 days ago |
|
Cochin
|
Wi-fi | 10 days ago |
|
Cochin
|
Phone | 11 days ago |
|
Cochin
|
Phone | 11 days ago |
Nearby cities with recent reports
3 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare Modem is not working . Can we create a service appointment?
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@JioCare @reliancejio don't have network at my home location, jio no is 9911344145 please correct, please call me my alternative no 9633022720 urgent, i can't work without this no.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala@JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .
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Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala@reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI
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Shiva S (@shivam6824) reported from Cochin, Kerala@JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaAfter one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sagar Baghel (@SagarPa61606067) reportedSir/Mam I don't have the time to wait more it has already been four days since this problem started. Please refund my money amounted 1200/- and take back your fiber equipment. Your AirFiber service is very poor and very disappointed jio services. @JioCare @reliancejio
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Arjun Huria🇮🇳 (@arjunhuria) reported@JioCare - Pathetic services for JioFiber. Internet drops all the time & each time I contact customer service; I am being asked to Troubleshoot which isnt solving the issue. Can someone be kind to help?
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curious guy (@anotherlearner) reported@Airtel_Presence Don't think @Airtel_Presence gonna fix my connection. @JioCare how to have jio fiber in delhi
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Vidhan Kashyap (@VidhanKash66955) reported@JioCare the services are very unresponsive and worst especially at jharkhand location . They make cx fool today is the last day recharge to be expired automatic they raised ticket regarding system fault and make engineer visit .. For whole month I made complaint none take care
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ashish sharma (@smart_ashish) reported@JioCare why the hell you are charging for 5g plan when you are giving no internet on 5g mobile? I have to use airtel sim net. Even I can't open my jio app using your 5G internet. Your customer care is telling me 5g minimum speed is 5mbps to 30mbps. That should be 2G speed.
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Rohit Garodia (@GarodiaRohit) reported@narendra1947 @JioCare @reliancejio now they are saying they don't have the device which was supposed to be installed 2 weeks back hence they can only cancel the request now and refund the amount if feasible
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Vishwas Agrawal (@VraisedtoA) reported@JioCare @reliancejio I cant even raise a support case as they tell me therr is service disruption in the area. It has been three days and there is no one I can reach out.
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Aditya Jha (@AdityaJha877) reportedHlo Jio Support, I purchased a JioPrime 2 around d end of Sept last year. Recently, d battery hs strted draining vry quickly, evn with normal usage. Could u pls let me knw hw long the battery wrranty is valid nd whether I can get it checked or replaced undr warranty? @JioCare
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Chinnodu 𝕏🍥 (@ChinnaGoud96) reported@JioCare Full signal, no internet. Months of complaints, zero solution. Worst network experience and disappointing customer support. @reliancejio @JioCare
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Radha Krishna (@RKbandapalli) reported@JioCare @reliancejio Absolute mockery of customer service! My JioFiber has been completely down since 13.06.2026 6:00am onwards and all I am getting is a loop of broken promises and automated messages.