Reliance Jio outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 22, 10:15 PM GMT+5:30.
- Internet (56%)
- Wi-fi (33%)
- TV (11%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 4 days ago |
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Cochin
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Internet | 4 days ago |
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Cochin
|
Internet | 11 days ago |
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Cochin
|
Internet | 13 days ago |
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Cochin
|
Internet | 13 days ago |
|
Cochin
|
Wi-fi | 20 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaGuys really now I am using @BSNL_KL 4G sim on my phone past few days I am getting such kind of bad network from their end dont know what's the matter do I need to call cx department and ask for any kind of internet Settings earlier it was @JioCare using phone #Note8
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DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala@reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.
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Nithin.K.Lenin (@klnithin) reported from Tripunittura, KeralaHmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance . My modem is not working .
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vichanu (@vichu242) reported from Tripunittura, Kerala@JioCare Because of your extreme customer service , i moved to @Airtel_Presence , @reliancejio appellate customer representative behaviour to customer " if you want stay, or go to hell. Beyond this you can't even complain to CEO". Finally moved out from @reliancejio #happy.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@reliancejio @JioCare It's very disappointing to know that customer care is not able to resolve the queries due to technical issues. List of channels is not available with customer care. We are paying huge amount expecting better facilities.
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VJKishore (@VJKishore17) reported from Tripunittura, KeralaHello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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marson dominic (@dominic_marson) reported from Tripunittura, Kerala@JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare live tv is not working.. please raise a service request .
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abhilash (@abhilashsnair) reported from Tripunittura, Kerala@reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Prabhakar Dixit (@Prabhak63313796) reported@reliancejio @JioCare Order Number NO0001COR9GO KYC DATE - 04 APR 2026 Cancellation date- 07 APR 2026 Amount paid - 807 Issue - Refund not received yet Request - I want refund in my source account. Service request - SR000036QFXR
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_Rohit_Kothiya_ (@KothiyaRohit) reported@JioCare No network for 2 days and complaint still unresolved.Request keeps getting rescheduled and even put on hold without visiting my home.Field executive asked me to close my connection and also told me to take permissionfor wire routing under my society.disappointing support
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Mehul Patel (@mehul115) reported@JioCare (6/6) @JioCare Please stop sending automated messages. I need a real resolution today. Request Id: SR000036H781
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Rishi Singh (@RishiSi51483988) reportedNo technician visit no proper response, and the technician number is unreachable. Customer support and even senior executives keep repeating the same scripted lines without taking any actual action. 4 days without internet for a paid service and still noaccountability @JioCare
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Ankur Sinha (@ankursinha2608) reported@JioCare I am tired of this. Resolve the problem or else I will now scrap the router and all. This is beyond my patience and pathetic service that you guys are unable to solve a simple problem. Even someone from your side told me to format my device that too I have done . Now I am tired.
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VRS (@VRS_FA) reported@JioCare @Airtel_Presence Finally Airtel has closed the complaint Without providing any solution
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arfat zain (@arfatzain4) reported“I used a Jio SIM before, but I didn’t recharge it for a long time because I shifted from India to Dubai. I was still able to use GPay, but suddenly the network disappeared and now it says the number is invalid I’m unable to recharge or use the SIM. Please help fix this @JioCare
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rajan goel (@rajangoelmtd) reported@jio_fiber @JioCare Suffring from 1 month . Complaint so many time no solution till date.who is responsible for our ti.e and money if there are no solution then why selling new connection Connotation no .1303557144 Kundli sonepat pin code 131023 Last complaint on 25 may 8.45pm
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Rising India (@RisingIndia81) reported@JioCare there is no accountability of anyone in jio. If customers are facing issues you have created common template to make them more frustrated. U should let us know the status of our issues being faced, what is the issue,when it will get resolve 1/2 @JM_Scindia
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@good_bwoi (@good_bwoi) reportedJioFiber service down for the past 1 week. Service engineer visit always gets put on hold. I have rescheduled the visit 3 times. Never seen such pathetic service. Atleast all the customer to customer care, NO! No accountability whatsoever. @reliancejio