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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 15, 7:19 PM GMT+5:30.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 13% TV (13%)
  • 13% Phone (13%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Internet 5 days ago
Cochin Internet 6 days ago
Cochin Internet 7 days ago
Cochin Wi-fi 13 days ago
Cochin Internet 13 days ago
Cochin TV 15 days ago

Nearby cities with recent reports

Cochin

3 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • sureshseagull1
    Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala

    @sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.

  • tonyth0mas
    Tony Thomas (@tonyth0mas) reported from Tripunittura, Kerala

    @reliancejio i used only your network today feom 4pm ...before that i was uaing @airtelindia ..how come 2 gb conplleted in 1 hour @TRAI

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @reliancejio Mob 8078016682 From Mr.Ealias PS Kerala Respected sir I as a customer of jio mobile. I am facing very poor 4g data speed issue in indoor for the last few days. Due to this issue I am unable to access data services in indoor properly sir.Please arrange a network

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare # very poor network coverage in #Kerala #Kochi during the day there is no coverage on the network calls dropping cannot connect calls incoming calls saying our of network area it’s getting from bad to worse all day same problem evening is the worst,

  • shivam6824
    Shiva S (@shivam6824) reported from Cochin, Kerala

    @JioCare Internet Speed Very Slow in Area 6GVC+43G Maholi, Uttar Pradesh. Mobile Number 76072 85192

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance. Modem is not working.

  • abhilashsnair
    abhilash (@abhilashsnair) reported from Tripunittura, Kerala

    @reliancejio ,after one year with #jiofiber started facing serious speed issues and each time when call they r asking same trouble shooting, and disconnect call if they can't sort. Never expected this like a behaviour from jio

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare Modem is not working . Can we create a service appointment?

  • kiran1604
    Kiran Nair (@kiran1604) reported from Tripunittura, Kerala

    @Airtel_Presence @airtelindia the network is down from past one hour No network at all, no calls and no data Location - kochi @JioCare

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

  • DrHakeemMK
    DrHakeem MK (@DrHakeemMK) reported from Tripunittura, Kerala

    @reliancejio the worst network in our area especially during night hours. It is same as old 2G network. Even this post took five minutes to upload.

  • VJKishore17
    VJKishore (@VJKishore17) reported from Tripunittura, Kerala

    Hello @JioCinema whether this entire match is going to buffer or I can at least watch few ***** live ??? I have fiber connection @reliancejio but still connection is very poor … not at all up to the mark

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare Mob7561822320 Respected sir I as a customer of jio mobile. I am facing poor indoor coverage issue in my home. I am not getting 4g indoor coverage in ground floor. Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Kerala. Landmark Puthengady cross. I am

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • DilipPusala
    dilip dp (@DilipPusala) reported

    @JioCare @JioCare My old device already was picked up one month back, and the new one hasn't even been installed. That's why I cancelled after 30 days of no service. What device should I return? I already paid 4k rupees for the new one, and the old one already has a 2-month valid pack.

  • adityadarekar
    आदित्य दरेकर (@adityadarekar) reported

    @JioCare Hi pooja engineer checked and told me the issue is from the backend team case is routed to the tower team case no BIM91102268.. please check with your tower team..

  • iam_ansuman
    Ansuman (@iam_ansuman) reported

    @JioCare This has been one of the most frustrating and irresponsible service experiences I have ever faced. I completed payment for JioFiber more than 24 hours ago, yet no installation has been done.

  • TheStrongGuyy
    Dreamer (@TheStrongGuyy) reported

    @JioCare It's going to be 7 pm now and my problem is yet to be resolved. EXTREMELY POOR SERVICES AND HIGHLY INEFFICIENT SUPPORTING STAFF. Kindly refund my money, i would love to try some better operator!

  • AkshayModern
    Akshay Pradhan (@AkshayModern) reported

    @JioCare But the strategy of jio is bad . I am planning to throw out Jio sim from next month . One Airtel is sufficient because Jio has lot of problem . Not a single advantage I see over an Airtel one .

  • IamAjayRout
    Ajay Rout (@IamAjayRout) reported

    @JioCare @JioCare @reliancejio since the conern raised a week ago or so, only thing is changed is templatized response with diff names with ZERO action. **** Jio

  • ImViikram
    Vikram Kumar (@ImViikram) reported

    Dear @JioCare My Jio AirFiber connection has not been working since morning. This is causing inconvenience in my office work. Kindly look into the matter urgently and resolve the issue at the earliest. #JioAirFiber #Jio @reliancejio Just DM my details to you.

  • bilalkhan8746
    Bilal khan (@bilalkhan8746) reported

    @JioCare Jio number- 7906784995 Alternative contact no. - 9058257471 Address- VPO Parasoli, Tehsil Budhana District- Muzaffarnagar. Uttar Pradesh- 247775 Issue in whole village not in specific houe/building

  • zyloska
    Zyloska (@zyloska) reported

    @JioCare @RelianceJio I re-registered for autopay at 9 AM today. Your promised TAT is 3 hours, it's been over 9 hours and my mobile services are STILL barred! This is absolutely unacceptable service. Why give a TAT if you can't honor it? #JioisTorture #CustomerServiceFail

  • Latasharma97
    Lalita Sharma (@Latasharma97) reported

    @JioCare Madam, you forgot to resolve the issue, it seems.