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Reliance Jio

Reliance Jio outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 27, 10:18 PM GMT+5:30.
  • 71% Internet (71%)
  • 14% Wi-fi (14%)
  • 14% Phone (14%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent Reliance Jio outage reports came from the following cities: Cochin.

CityProblem TypeReport Time
Cochin Wi-fi 12 hours ago
Cochin Phone 3 days ago
Cochin Internet 19 days ago
Cochin Internet 21 days ago
Cochin Internet 25 days ago
Cochin Internet 25 days ago

Nearby cities with recent reports

Cochin

2 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • rsekhar_7
    RS (@rsekhar_7) reported from Tripunittura, Kerala

    @reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in

  • AmritPurohit15
    Amrit Purohit (@AmritPurohit15) reported from Panambukad, Kerala

    Hello @reliancejio here your network is very delay now,my phone internet is not working and calls goin in drop mode,kindly check and do solve issue in here location.. @JioCare

  • Baijnath_NAVY
    Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, Kerala

    Worst Jio network at my place @reliancejio @JioCare

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare need service assistance . My modem is not working .

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • max_payne1986
    MaxPayne (@max_payne1986) reported from Tripunittura, Kerala

    @JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.

  • dominic_marson
    marson dominic (@dominic_marson) reported from Tripunittura, Kerala

    @JioCare the network and cellular network is going from good to bad and now from bad to worst cannot connect calls most of the time net is slow I had ported from Airtel to jio and now it looks like time to port back to Airtel will wait until the end of this month

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this

  • vrgodfather
    rajesh menon (@vrgodfather) reported from Tripunittura, Kerala

    @reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999

  • saleemseios
    Saleem Pallisserikuzhiyil (@saleemseios) reported from Tripunittura, Kerala

    @JioCare no DATA coverage of network ,SEO MANZIL, near Bombay stores, THRIKKAKARA PO, NGO QUARTERS junction via,PIN 682021.Same complaint registered soon after launch of Jio network, No remedy so far .

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Chottanikkara, Kerala

    @DoT_India @TRAI @rssharma3 @manojsinhabjp @PMOIndia Respected All, could you please guide me how I can solve my below concern, bcos @JioCare can't agreed2launch any complaint4the same..They r promised that we r on tht, more than 6 months facing the same issue, but no solutions

  • rahulbaria18
    rahul baria (@rahulbaria18) reported from Tripunittura, Kerala

    @JioCare Still waiting for resolve my problem

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala

    @reliancejio Mob 8078016682 Respected sir I as a customer of Jio mobile Kerala circle.I am facing poor indoor coverage issue in my address location. Data stopping during using data services. Unable to open "My Jio" app in indoor. Tottally I am deadly cheated by jio Kerala

  • dileep_diluuu
    dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala

    @JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution

  • aswindeepakjose
    Aswin (@aswindeepakjose) reported from Tripunittura, Kerala

    @JioCare I have a service Appointment scheduled for today between 10AM - 11.30AM. I didn’t get any Call regarding this

  • indiadebashis13
    Debashis (@indiadebashis13) reported from Tripunittura, Kerala

    @JioCare @NameIsAditya Nothing will happen, above msg is just like ctrl+C + ctrl+V nothing else. You should you service from thar district or state itself don't have any capability to close any problems

  • EaliasS
    EALIAS SIMON (@EaliasS) reported from Tripunittura, Kerala

    @JioCare Mob. 7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing improper network coverage issue in my home. I am not getting 4g coverage properly in indoor sir. Due to this issue I am unable to make or receive calls and unable to use

  • SibinSebastian
    Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala

    @JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnJoh03171804
    John Johnson (@JohnJoh03171804) reported

    AC from Reliance Digital (20 Apr, delivered 22 Apr). Installation pending since 23 Apr. Multiple calls, CEO emails, X response taken but no action. Daily false EOD promises. Poor service. @RelainceDigital @RelainceSupport @reliancejio

  • AkashUma0007
    Akash Uma Chauhan (@AkashUma0007) reported

    @JioCare Ever since I have ported to Jio, my 5G is not working, only 4G is working all the time, wherever you go, only 4G is working, I have talked to your customer senior supervisor thousands of times, all of them just fool us, you consider the customer to be a fool..

  • abhaybhatn56221
    abhay bhatnagar (@abhaybhatn56221) reported

    @JioCare This is unacceptable.I recharged the ₹349 5G plan,but I still cannot even use 1 GB in a single day. This has been happening for months. Every time I try to raise a complaint in the Jio app,it shows“sorry, we have some problem".That is not my problem. Fix this urgent.

  • Mr_Aquib72
    Mohd Aquib (@Mr_Aquib72) reported

    @JioCare I don't want an engineer visit, it is a technical issue, please solve it.

  • amit_chakra
    Banker (@amit_chakra) reported

    @JioCare 1 engineer told that fiber box need to be replaced I visited the store but no help. @_MukeshAmbani look how your company is functioning. One of the pathetic service I have come across.

  • name_is_sarkar
    Abhishek (@name_is_sarkar) reported

    @JioCare for the past 4 days im trying to get a new jio connection but ur local area manager is absolutely horrible. He took the money upfront for 3 moths within 6 hrs but stopped all communication after that. Get someone to contact me asap for the connection

  • karan961
    Karan Luthra (@karan961) reported

    @JioCare @reliancejio @jio_fiber today is the 2nd day where the net is not working, in such cases does a customer only get billed for the days the net was provided?

  • ABHIJIT22224999
    ABHIJIT PARIDA (@ABHIJIT22224999) reported

    @JioCare Network speed 10-500bps or sometime 20-200kbps.....is it your 5g services

  • amitk1010
    Amit Kumar (@amitk1010) reported

    @JioCare Please share the SR number. Also we have made several calls and we are being incorrect information from the customer care about engineering being assigned.

  • chasetowin
    VIPIN JAISWAL (@chasetowin) reported

    @JioCare That's the amazing thing, neither i requested to hold or reschedule my service request. That all just because of your smart technicians, who never bother towards customers.