Reliance Jio outages and service status in Ernākulam, Kerala
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Jul 3, 5:07 PM GMT+5:30.
- Internet (73%)
- Wi-fi (18%)
- Total Blackout (9%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 11:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ernākulam, Kerala
The most recent Reliance Jio outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Internet | 12 hours ago |
|
Cochin
|
Total Blackout | 4 days ago |
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Cochin
|
Internet | 14 days ago |
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Cochin
|
Internet | 15 days ago |
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Cochin
|
Internet | 16 days ago |
|
Cochin
|
Internet | 18 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Ernākulam, Kerala
Latest outage, problems and issue reports in Ernākulam and nearby locations:
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@gsu303 @vabesvaradwaj @JioCare @Airtel_Presence @TRAI @DoT_India @narendramodi All the best Vabea, I'm very bad experience with Jio, more than 2 years facing network issue
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sharonshn (@shnzzzzz) reported from Kazhikāttumūla, KeralaJio internet blackout ... Very low speed for jio in infopark kochi ... No even able to send a whatsapp message .. Please call to 7012458376 , 8891703704 for more details. #Jio @reliancejio @JioCare @reliancegroup
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RS (@rsekhar_7) reported from Tripunittura, Kerala@reliancejio Pathetic experience from jio.very bad connectivity even after repeated recharge.Especially when kids are having online classes and exams it s high time to switch to Airtel.Even vodafone has improved a lot with respect to connectivity and customer service
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Debashis (@indiadebashis13) reported from Tripunittura, Kerala@irohitojha @JioCare Prblm is tht our govt. rules @DoT_India @TRAI only 4warded ur msg2concern team, but after tht they 4get evrythng,they didn't ask2service provider is it solved/not, what action has been taken.Nothng, ths's D problem, i feel tht.@manojsinhabjp @PMOIndia @janpaksh @jagograhakjago
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Already sent the brief description last week itself... Please check the DM from my side. Issue is that I need to restart the JIO STB frequently to keep viewing channels... If we don't restart frequently, it will go back to home screen in between.. totally irritating
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare paid the amount fully for 6 month plan of jio fiber. No one has come yet to connect the device. Scheduled time is 6pm today. Bad customer service. How to get the refund. Please tell me.
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam dt Pin682314 Landmark Puthengady Cruz. Mob7561822320 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am facing poor 4g coverage in ground floor. I am unable
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Dr. Suresh Kumar Madhusudhanan (@sureshseagull1) reported from Tripunittura, Kerala@sundarpichai @reliancejio Big reform in the communication sector. It will really help many poor for online education & building their career.
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rajesh menon (@vrgodfather) reported from Tripunittura, Kerala@reliancejio @JioCare do you understand loyalty? Just less than 24 hours of non payment you disconnected my services ? Can't you check atleast if its a high priority customer and the history? Within 5 min if I don't get the network services , our relationship is done. 9526190999
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Naveen Prakash (@naveenprakash25) reported from Chottanikkara, KeralaAs per the instructions waited and retried many times and checked and still same issue. Then I changed my RMN from @reliancejio to @BSNL_KL number and started getting the OTPs. Issue resolved, thanks
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jiofibre connectivity very poor since evening. Please check
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Baijnath Sharma (@Baijnath_NAVY) reported from Mundamveli, KeralaWorst Jio network at my place @reliancejio @JioCare
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MaxPayne (@max_payne1986) reported from Tripunittura, Kerala@JioCare please tell me . How can I get the refund. I am totally dissatisfied, disappointed because of the customer support. cancelled all my programmes because of your message i got about connection scheduled time. No reply, no action. Please give me the refund. ASAP
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@JioCare House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin682314 Kerala Mob9995214120 Respected sir I as a customer of Jio mobile. I am facing poor 4g indoor coverage issue in my home. I had mentioned several times to jio Kerala authorities regarding this
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Ashil george (@Ashilgeorge) reported from Aroor, Kerala@JioCare In Your's world's largest data network not even getting 3G speed in our area...
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Rajiv #MainBhiChowkidar (@rajeev_s05) reported from Kalamasseri, Kerala@JioCare since last few weeks my jio mobile range drastically reduced at home location. Mobile # 8075757739. Please resolve this issue..
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dileep kumar (@dileep_diluuu) reported from Tripunittura, Kerala@JioCare For a new connection your engineers makes superfast visit. When our Plan expires, your systems will disconnect the connection with no time. And it's about 24 hours, there is no internet connection and you guys are still rescheduling your visit. Such a pathetic service.
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Sibin Sebastian (@SibinSebastian) reported from Tripunittura, Kerala@JioCare Jio set top box gets hang and need to restart it. It will stop several times even after restarting the set top box. Issue is repeatedly happening. Informd customer care several times but they instruct to clear data, cache and then restart. Kindly give permanent solution
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EALIAS SIMON (@EaliasS) reported from Udayamperoor, Kerala@reliancejio From Mr.Ealias PS House no.291 Puthengady house Mulanthuruthy Post Ernakulam Dt Pin 682314 Mob.8078989291 Alternate mob 9567226998 Respected sir I as a customer of Jio mobile. I am unable to use data services in my home due to poor 4g data speed issue in
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Aswin (@aswindeepakjose) reported from Tripunittura, Kerala@JioCare need service assistance. Modem is not working.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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DeViLRoCkS (@DeViL_WaNdErS) reported@JioCare yet no one has addressed the actual issue. Please escalate this to a human who can correct the address urgently. (2/2) @reliancejio @JioCare
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Ravi Shankar Kumar🇮🇳 (@ravishankar300) reportedDear @JioCare, this is one of the worst customer service experiences I've had. Despite multiple cancellation requests after relocating, my connection is still active and I'm being billed for a service I haven't used. Pls resolve urgently. #Jio #CustomerService #ConsumerRights
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Pulkit Srivastava (@PulkitS79224840) reported@JioCare @JioCare Complaint ID: SR000039LFZV. All requested details were already shared via email. Please review the case history instead of asking for the same information again. Kindly resolve the issue and respond to my goodwill compensation request.@reliancejio
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Pawan Patidar (@PatidarPwn) reported@JioCare @desimemeX 3Internet speed at my location is now 0 Mbps. After waiting since 24 October 2024, I'm porting my number. I will never use Jio again. Unacceptable service. @JioCare #Jio #PortOut
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Amar deogharia (@deogharia_amar) reported@kotakneo @reliancejio Can existing customer open a new demate ?
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Kaushik (@kaushiksavla) reported@JioCare - Jio AirFiber down for 2 days. Red light blinking. Service engineer changed cable, worked for an hour, failed again. Getting generic '4 hours to resolve' message for 48 hours now. Please help. Jio Fixed Voice Number +912525356100. My mobile number 8373916768
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Vinny singh (@Vinnysi01344449) reported@JioCare @reliancejio no reply (sorry for inconvenience your problem will be resolved in 24 hrs). If issue not resolved tomorrow before 2 pm (2pm as your customer care guy said 10 am is office opening time so first half not possible) then please treat this mail as cancellation of service
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Feroz Mohan Malik (@ferozmalik) reported@reliancejio @JioCare we have 2 connections of Jio broadband at home & the same is not working since the past 7 days & after our complaint we have been told that a technician shall come but no one has turned up! Very poor service
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My Teachers- My Heros (@zeroajay) reported@reliancejio I have raised a service request id SR00003A4FMP, got message that engineer is on the way. We were waiting at home. Then we got message that engineer couldn’t locate premises. Totally false, I am waiting for engineer, he didn’t call. Sorry bad service as well as false reason.
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Mahimna Mevcha (@mahimna2976) reported@JioCare I also booked another Fiber Connection for my second home a month ago, and for somehow reason it is cancelled by your side, and despite 7-21 days I didn't received refund for that Connection yet and while calling in customer care it is auto generated call