Reliance Jio outages and service status in Dehra Dūn, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Dehra Dūn, including 0 direct reports.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 16, 1:08 PM GMT+5:30.
- Internet (75%)
- Total Blackout (25%)
The latest reports from users having issues in Dehra Dūn come from postal codes 248001 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Dehra Dūn, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dehra Dūn, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dehra Dūn, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 4 days ago |
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Dehra Dūn
|
Total Blackout | 12 days ago |
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Dehra Dūn
|
Internet | 13 days ago |
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Dehra Dūn
|
Internet | 26 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Dehra Dūn, Uttarakhand
Latest outage, problems and issue reports in Dehra Dūn and nearby locations:
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare @reliancejio After more than 45 days, finally someone came and took the fiber box but the wire is still there. Wire was the main issue because of which I had to cancel the connection and he didn't remove thr wire. Send someone and get the wire removed.
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare I am getting frustrated every passing hour .... today also engeneer visit did not happen, it's been a week now. Are you guys trying to make fool. I got msg today that visit will happen but nobody turned up. Can you please tell if you really want to resolve the issue or not.
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Abbhiinav Sharmaa (@abbhiinav53) reported from Dehradun, Uttarakhand@JioCare my service request SR00001E9GH4 has been closed without providing the resolution, i am raising this for past 3 months everytime it is being closed
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare Please check your DM, my other tweets, I have been complaining since 17 March. What action have you guys taken? Nothing. Your customer service is extremely pathetic . It's disastrous.
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Prakash Kala (@prachand15) reported from Dehradun, Uttarakhand@JioCare This is where you all seem to be lost...if the engineer had visited me and had resolved the problem then why am I tweeting? Attach the copy of his work done report... Wake up and earn your salaries honestly... @reliancejio @IshaAmbaniReal
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare @reliancejio @JioFiberVoice Just doing scam with there customers Your Customer care executive refused to take my disconnection request. after trying & talking to 4-5 customer care executive then they lock my SR for disconnection during my trial period.
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare Please confirm if you can cancel the transaction and refund the amount.
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Rajender Raturi (@RajenderRaturi) reported from Dehradun, Uttarakhand@reliancejio @JioFiberVoice @JioCare hell of service.. 3 days of complaint still no service call.... Shame
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Vandana Rana (@Vandana11697842) reported from Dehradun, Uttarakhand@reliancejio Worst service I have ever seen...I have paid 3 months amount in advance and service provider said 1 month is free.. after 3 months I have received a bill amount of 834 around. What the nonsense is this..
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Vandana Rana (@Vandana11697842) reported from Dehradun, Uttarakhand@JioCare reliance is making fool to us .the worst service provider..
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare Your service request number is SR0000187PEH. You will receive an update by 2022-01-11T09:45:33. Services of JioFiber Service ID 299561181487 have been temporarily disconnected as per your request. Register Mobile No. 8171093225
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@JioCare Cancel my jiofiber setup membership after 1 week due to their failure in providing service .. .. worst experience with jio fiber.. relieved after this #Jiofiberworstservice #jiofiberworst
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare 4th day and no sign of engineer to fix the STB , no even one call from them , Jio services has degraded drastically
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Pankaj Kumar Nindra (@013Pankaj) reported from Dehradun, Uttarakhand@reliancejio @fiberJIO @JioCare I am highly disappointed and frustrated with the amount of money being charged vs the service offered to me in the first place. I do not understand your terms here.
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Sarthak aggarwal (@Sarthak88542406) reported from Dehradun, Uttarakhand@reliancejio @JioCare My jio fiber is broken since 1 week ,im calling customer care daily and also been talking to your executive dailya nd the problem is still not resolve. Now im asking them to cancel the membership and take back the setup and give back my security money.
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Manish Rana (@mkmonu100) reported from Dehradun, Uttarakhand@JioCare Team jio fiber , I am seriously frustrated with your service your fiber service is my worst experience, your enginer visit not done since 3rd of May my recharge is wasting my money is wasting and you and your team is useless. Com no :- SR00001ARKHP Lad no :-+911353557413
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Avi Sharma (@ramtajogi_uk07) reported from Dehradun, Uttarakhand@JioCare Since the error and the disrupted service was not from the customers end but @reliancejio end. Such poor management and customer support system. Sooner or later, it'll take its toll.
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare Such a shame jio team...it's been 6 days now and you are still saying allow us some time.....how much more time do you want to resolve the issue. I have not seen so irresponsible behaviour from such a big brand. Shame on you.......
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare @rajankgupta I have been complaining for 9 days to transfer my jio fiberbut no response was received, it is getting delayed everyday.Due to lack of relocation, I am facing a lot of trouble and it is happening and I went to my nearest Jio office and I am not getting any response from 3 days
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ARUN RAWAT (@rawatz) reported from Dehradun, Uttarakhand@JioCare Worst service in Dehradun After getting KYC and payment done yesterday afternoon by Mr Naresh from sales, I was promised that I will have connection today and this is my only condition while switching to jio fiber.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushil Baghel (@sushilbaghel09) reportedVery pathetic service by @reliancejio JioFiber has been down for 2 days. Complaint already raised, but no technician has visited. Customer care keeps me on hold and disconnects the call. Extremely disappointing service. Please resolve this urgently. @jiocare
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shekhar shivam (@ShekharshivamS) reported@JioCare I already tried it many times but the issue is not resolved, I tried to disconnect from power source and connected back and waited for 30 minutes but still no internet. Kindly schedule a technician visit to check the hardware
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Santhosh Unnithan (@sbunnithan) reported@JioCare airfiber conecton ws activtd on Aug12,from then it hasn't worked properly, opened a SR on 14, it ws only attended after 4days, it was closed thinking issue was resolved only to find that issue was back,hardly within 30mins, opened another ticket on 18& til not attended
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Qurbat (@NandiVishal) reported@JioCare Their is no resolution still no engineer visit
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Itsvishal (@itsvishaltwt) reported@pratik_thakkar @TRAI @JioCare 100 Mb/s internet = 12.5 MB/s download speed never trust on jio because 30Mbps and 100Mbps actually gives same download speed 😭
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प्रशान्त किशोर (@iprashantkishor) reported@JioCare Today is 19 august Stil nobody contact me Worst service @_MukeshAmbani @DoT_India
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Vvikas J Kaklotar (@vvikasjkaklotar) reported@JioCare @reliancejio what is the timelines of "Earliest" in your point of view, 24 hrs, 48 hrs, 10 days, 100 days, 1000 days. Its already more than 8 days I have been complaining with no efforts of resolution from your end
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Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
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Anindita Mahanta (@MahantaAnindita) reported@JioCare @reliancejio Is this some kind of last-resort tactic to harass a customer simply because they have decided to port their number? Hello @DoT_India, kindly look into this matter and take note of what appears to be an unnecessary and unwarranted harassment of a customer.
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Mohd Talib Qureshi (@talibqureshi91) reportedItne din se bnd h koi update nhi de rhe ap log hoga ya nhi theek ya htwade ise worst service pese kha rhe h ap log bs @JioCare