Reliance Jio outages and service status in Dehra Dūn, Uttarakhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Dehra Dūn, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (67%)
- Wi-fi (17%)
- TV (8%)
- Phone (8%)
The latest reports from users having issues in Dehra Dūn come from postal codes 248001 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Dehra Dūn, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Dehra Dūn, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dehra Dūn, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 11 days ago |
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Dehra Dūn
|
Internet | 11 days ago |
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Dehra Dūn
|
Internet | 15 days ago |
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Dehra Dūn
|
TV | 17 days ago |
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Dehra Dūn
|
Internet | 20 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Dehra Dūn, Uttarakhand
Latest outage, problems and issue reports in Dehra Dūn and nearby locations:
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Shubham Ghildiyal (@Shubham_Phardi) reported from Dehradun, Uttarakhand@JioCare Our services in your area are restored. If you are still unable to use internet services for your JioFiber Service ID 1353575643, please restart your JioFiber router. Thank you for your patience.
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mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand@JioCare firstly in 70 days you didn't resolve my issue now 20 days of complaining 3times no one comes to pick my jio box for connection closing how pathetic your service is i think your jio fiber team is collapsed in dehradun.
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare Such a shame jio team...it's been 6 days now and you are still saying allow us some time.....how much more time do you want to resolve the issue. I have not seen so irresponsible behaviour from such a big brand. Shame on you.......
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Vandana Rana (@Vandana11697842) reported from Dehradun, Uttarakhand@JioCare the worst service I have ever seen..jhut bolkar logo k connection lgate hai n free bolkar bill generate krte hai ..Arun Kumar service provider jinhon 4 months bolkar plan diya 3 months ki payment 2 month free lekin 4 month start hi hua ki bill diya.worst service
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Mayur Bhatia (@mayurbhatia1611) reported from Dehradun, Uttarakhand@reliancejio @JioCare @JioFiberVoice pathetic customer care services. My office jio fiber has not been working from last 10days. Complained was raised on 29th September. The engineers call everyday we will come today and after that don't even show up.
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Aniket Roy (@AniketR40244315) reported from Dehradun, Uttarakhand@JioCare i will install it within hour and offering me 2months free recharge This is service giving by jio staff Every jio staff(RAVINDRA ,NAVEEN,ASHISH) force me take a new jio fiber instead of relacating ur old jio fibre RELOCATION ORDER NUMBER[ CO0000IIL838] mob.[9835775024]
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare poor customer service and pathetic engineer support
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Deepak Rana (@DeepakR50508851) reported from Dehradun, Uttarakhand@JioCare It's been more than 7 days now. I am done with Jio and I don't want to continue with Jio fiber hence please refund me recharged prepaid amount of Rs 1178 which I paid on 7th July and my wifi is not working since 6th July.
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Harish Kumar (@HarryK1211) reported from Dehradun, Uttarakhand@JioCare @reliancejio After more than 45 days, finally someone came and took the fiber box but the wire is still there. Wire was the main issue because of which I had to cancel the connection and he didn't remove thr wire. Send someone and get the wire removed.
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KRISHNAA NAND SHARMA (@NandKrishnaa) reported from Dehradun, Uttarakhand@JioCare Plz refund my money . I don’t want to continue with such kind of poor services by reliance jio. Airtel services are far better than yours. None can wait for 20 days to get a simple connectivity issue in a capital city like Deheadun. Plz refund
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Indrajit Roy (@chefroyindra) reported from Dehradun, Uttarakhand@JioCare As the required action has not been taken from your end regarding the issue of fiber connection! I would want to know the process of the money refund so that I can go ahead with a better service provider ! Plz look into my case and get the refund initiated at the earliest!
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mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand@JioCare pathetic service now they are telling me to deposit these fiber and dth box to 20kilometeres away from my house i will send you the video of firing jio finer and dth box and i will post it on social media also awful experience jbhse liya hai jio fiber tbhse pareshan ***.
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mamtaabi (@mamtaabi) reported from Dehradun, Uttarakhand@reliancejio The company culture is to trouble customers after payment! Is that the company culture?
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mohit rauthan (@mohitrauthan2) reported from Dehradun, Uttarakhand@JioCare you people became so shameless now almost 50days of complaint 12 complains have been raised and yet no resolve thats how you fool customers.
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AK Singh (@amitsinghap) reported from Dehradun, Uttarakhand@HathwayBrdband @TRAI @JioCare Hathway is creating nusinance and mental harrasement by doing regular span marketing calls & messages on our personal DND numbers. Already mailed and informed many times to Hathway care but seems they are stupid peoples who don't want to listen.
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Dr Mohammad Muzammil (@mujammil1814) reported from Āsārori, UttarakhandPoor jio services i call there customer care and they cut my calls ....they dont resolve my issue arrange me a call from senior jio agent @JioCare @reliancejio
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KRISHNAA NAND SHARMA (@NandKrishnaa) reported from Dehradun, Uttarakhand@JioCare Its more than 20 days. Plz solve the problem. I am paying Rs. 1768.80 per month. Plz refund my hard money as you are completely failed to solve to restore the internet connection and other facilities. Very poor experience with jio fibre and its customer support system 🙏🏻
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Alpinestar (@ajaykandari) reported from Dehradun, Uttarakhand@JioCare @manojgcj80 Team will work for a week to resolve your issue , so sit tight and relax …that nothing will happen on priority
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Adesh Uniyal (@AdeshUniyal) reported from Dehradun, UttarakhandIts been more than 15 days since I have applied for relocation for my JIO fibre connection. But, the customer support member doesn't seem to be available for the execution, even calling consecutively for more than a week. It's very disappointing! @reliancejio @JioCare
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Ashutosh Jha (@Ajha4U) reported from Dehradun, Uttarakhand@RelianceDigital @JioCare @reliancejio you are talking that reliance jio will solve the all your problems within 24h but 3rd day is completed of the service request number SR000015SE2X and still not resolved. This will damage your images.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RAVI KISHORE (@RAVIKISHORE3) reportedI am unable to access apps like Sun NXT and fancode through my Airfiber setup box, I was on call with your advisor was 30 minutes, she was not able to help me address the issue and she have not transferred the call to the supervisor. Moreover, the call was disconnected. @JioCare
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Ankit Jawanpuria (@jawanpuria_anki) reported@JioCare facing data/slow internet issue since 18.07. 26, Saturday, at my location. Complaining daily via Jio app & get a call. Getting timeline for resolution in hours daily but the problem is not getting resolved. It's irritating now it has been 6 days. Do you hear us?
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Pratik Khandagale (@allpratik) reported@JioCare @JioCare I replied half an hour ago and yet you haven't replied. I dropped another new message now again - if it's important for you to fix my problem.
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Laughing Bhuddhi (@GhelaniDixita) reported@reliancejio ???? Hello? Wtf?
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VAIBHAV CHAUDHARY (@TheChaudhary55) reported@JioCare It is showing green light but internet speed is very poor
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Veer Suman (@suman_veer_) reported@JioCare I have DM you all the details. I want the resolution asap as its already been a month. ₹10,000 is not a small amount for me.
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Puneet Vyas (@cpuneetvyas) reported@JioCare I have DM my issue plz send the engg today i am 5 year old customer
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Jitendra Chaudhary (Narwar) (@jitendrasing111) reported@JioCare Hi Team please close all connection jio wifi/fiber tagged under my name or my number I am closing this as services are worst day by day and it hampers my work repeatedly.
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Bobby Mehta (@BobbyMehta90844) reported3 days and absolutely ZERO response from @JioCare team. No internet, no technician visit, only false promises. Worst service experience! Kindly send a technician to fix my Jio Home Wi-Fi today.Complaint No: [SR00003BUDJH]Area PIN Code: [445001] YAVATMAL @JioCare
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Revanth x (@svsairevanth) reportedMy experience with @JioAirFiberIN after 2 years of using the service. @reliancejio I’ve been a Jio AirFiber customer for the past 2 years, and unfortunately, my experience has been extremely disappointing. Frequent service outages On average, I experience a major service disruption every 2–3 months, where the internet simply doesn’t work for 4–5 days. Let’s do the math: 24 months ÷ 3 ≈ 8 major outages 8 outages × 4 days = 32 days without internet That’s more than an entire month of paid service lost, yet there has been no compensation for the downtime. Most recently, I was left without internet for 5 consecutive days. Customer support issues 🚩 During area-wide service outages, calling customer care is almost impossible. 🚩 Instead of connecting to an agent, the automated system plays a recorded message saying that due to rain or technical issues, technician visits may take longer, and then disconnects the call. 🚩 After raising a complaint, I still cannot get through to a customer care representative for updates because the calls continue to end with the automated message. This leaves customers with no way to speak to a real person or get any meaningful update on their complaint. Speed concerns I’m subscribed to the 30 Mbps plan. While the MyJio/Home app sometimes reports speeds close to 30 Mbps, independent browser-based speed tests on the same Wi-Fi connection frequently show only 8–15 Mbps, and the real-world experience often feels even slower. Why I don’t think it’s a tower coverage issue The nearest Jio tower is only about 300 meters behind my house. When I switch to Jio 5G mobile data using my Jio SIM from the exact same location, I consistently get 400–500 Mbps. If the tower is capable of delivering those speeds to my phone, why is my AirFiber connection so inconsistent and often much slower than the advertised plan? I’m not asking for unrealistic speeds or special treatment. I’m simply asking for: ✅ Reliable internet service ✅ Reachable customer support during outages ✅ Transparent speed reporting ✅ Fair compensation for prolonged service disruptions