Reliance Jio outages and service status in Contai, West Bengal

Problems in the last 24 hours in Contai, West Bengal

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Contai, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ishaque Sharif (@ishaque_sharif) reported 5 minutes ago

  @reliancejio @JioCare @jio_fiber My Service Request number SR0000383BAF created on 10th of June still not resolved. Customer care number automatically cut. Earlier they fix appointmet for 11th June 11.15 hrs but no JIO technical team contacted yet. Service really become worse

• 
  Rakshit 🇮🇳 🧘‍♂🐢 (@Imrakshit001) reported 7 minutes ago

  A customer is expected to wait 2–3 days without internet while continuing to pay for the service? Instead of sending template responses, please focus on resolving the issue. Kindly assign an engineer on priority and restore the connection today. @reliancejio @jio_fiber

• 
  Raghuram (@Raghuram_2002) reported 18 minutes ago

  @JioCare I am having issue with my Internet connection since yesterday night and No Customer care representative is connecting on your so called customer care number and they all are scheduling it to Monday for field visit and I want it to be resolved today.

• 
  𝐇𝐢𝐦𝐚𝐧𝐬𝐡𝐮 𝐬𝐚𝐮𝐫𝐚𝐯 (@sauravhimanshuu) reported 21 minutes ago

  @JioCare Could you please confirm the expected timeline for service restoration? At this point, it is difficult to understand whether this issue is genuinely being prioritized or if I am simply receiving standard responses without any concrete action being taken.

• 
  Brajvansh Singh (@BrajvanshSingh) reported 22 minutes ago

  Dear Jio, on the Live TV Plus app on my set-top box, where I should be able to watch the FIFA World Cup on U8 Sports 1 HD and U8 Sports 2 HD, I can only access DD Madhya Pradesh. This issue is preventing me from watching the tournament. Please fix it as soon as possible. @JioCare

• 
  Appu DaDa 🇮🇳 (@appudada) reported 22 minutes ago

  @JioCare Also, will Jio be compensating for the downtime by providing extra days of service equal to the number of days the connection was disrupted? Looking forward to a quick resolution.

• 
  Naman Lalwani (@naman20071102) reported 23 minutes ago

  @gharkekalesh @airtelindia Same issue is with @JioCare Air fiber. Customer care representative just say we are sorry , we are resolving it , our technical team is already solving etc They just need money and later they don't respond

• 
  GeetaPandeyBBC (@geetapandeyBBC) reported 24 minutes ago

  spoke to the engineer or shared the code, but still got a mail saying request on hold b’coz you asked for it! What kind of con service is this @reliancejio @JioCare ? Your call centre guy keeps repeating it won’t happen again! But what about this time? I still have no internet4/4

• 
  Srikrishna 🏏🏀 (@1998Srikrishna) reported 29 minutes ago

  Pathetic service @reliancejio @JioCare The internet connection at home is down since last evening. I've raised a request and scheduled for an appointment earlier today but the engineer didn't show up. And also without his contact details, how do I contact him? Kindly help.

• 
  kartik wason (@kartik_wason) reported 29 minutes ago

  @reliancejio @JioCare Worst service experience with Jio.Complaint No. SR0000386SX1 on hold for the last 2daysTheengineerclosedputtherequeston holdwithoutevenvisiting the site. Who will beaccountableforthelosscausedbysuchpoorserviceandlackofresponsibility? Immediate action requird