Reliance Jio outages and service status in Mutthi, Jammu and Kashmir
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Mutthi, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mutthi, Jammu and Kashmir
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mutthi, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 5: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mutthi, Jammu and Kashmir
Latest outage, problems and issue reports in Mutthi and nearby locations:
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Vishal Sharma (@darkrider1609) reported from Jammu, Jammu and Kashmir@JioCare When we are going to get VoWiFi calling in @jammuandkashmir. Atleast give us a solid date. On the contrary other service providers are able to give the feature but not the leading operator. @reliancejio
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vishkriss{vicky}™ (@MINDKRRAFT) reported from Jammu, Jammu and Kashmir@reliancejio @JIOFIBER8 Is your customer care Number Working.. Plz try
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Rakshit Jain (@jainjain24) reported from Jammu, Jammu and Kashmir@JioCare Set-up Box is not working
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Sumit Anand (@Sumy_Anand) reported from Jammu, Jammu and KashmirI've nvr repented any decision xcpt when I ported to @reliancejio. Today @JioCare shared blatantly that they don't allow International Roaming packs for JK circle customers. I've nvr xprncd such institutional discrimination. What a let down! Eagerly waiting for 90 days to end.
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Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir@JioCare You have poor Internet access to my area, Airtel is doing much better than you in my area. Don't let me move on with your poor customer & internet speed. Everything seems fake to me, not able to browse properly & facing a buffering issue. Stop claiming fast speed.
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Atish Raina (@RainaAtish) reported from Jammu, Jammu and KashmirI called @Airtel_Presence @airtelindia @airtelindia for more than 50 times from last 30 days. Even I contacted local asm for network and internet issues at my location but all in vain. Now I decide to port to @JioCare . Good bye @airtelindia 🙏🏻🙏🏻🙏🏻
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Antriksh Sharma (@antrikshakshu) reported from Jammu, Jammu and Kashmir@Airtel_Presence Thanks for not providing service on time and getting ₹600 per month for that. Finally i switched to @reliancejio and i am very happy now paying half of what paying earlier. Today i am migrated to Jio networks
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Nitish Gupta (@NitishGupta1987) reported from Jammu, Jammu and Kashmir@JioCare @Pragyadaspd Why Jio has not given rights for sim replacement to their top and verified retailers like other companies, so that the customer shall not suffer.
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MANDEEP SINGH YT (@mandeepjatt4264) reported from Jammu, Jammu and Kashmir@reliancejio Dear jio we are waiting for your fiber services from 3 years still there is no sign of it we are very disturbed due to no availability in our area we are paying other companies for fiber services which are charging us more and not giving proper services please help
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SANDEEP SINGH (@singh0250) reported from Jammu, Jammu and Kashmir@reliancejio my internet is not working and not able to connect to customer care
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kool Sun (@koolsun2008) reported from Jammu, Jammu and Kashmir@reliancejio Till now no installation have done. Nothing happened after logging the complaint. We are the first house in our locality who order the jiofiber. And those who order after ours there installation and activation has been done within 24 hours. But there is no status about my order.
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Mohit Kumar (@sudanmohit10) reported from Jammu, Jammu and KashmirJio is this your service you font refund full money if the connection is terminated within the trial period @JioCare @reliancejio and you ask to another 72 hours to look into matter what is wrong with your system My ervice request number is SR0000145FDB look into it asap pls
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Sumit Anand (@Sumy_Anand) reported from Jammu, Jammu and Kashmir@Mrdevenders @reliancejio @JioCare You are atleast getting a DM. They never bothered to reply me. Not even in a Customer Care call that I connected after holding for 5 mins.
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Rakshit Jain (@jainjain24) reported from Jammu, Jammu and Kashmir@reliancejio Sir, my Jio Fiber account data has been exhausted. And I am unable to redeem the voucher. Please help as soon as possible.
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Aaqib Khan (@AaqibAliKhan_) reported from Jammu, Jammu and Kashmir@JioCare @M__raj I am in a desperate need to have my Jio fiber connection at my new apartment in Jammu. Kindly share me the number of service provider of this area as soon as possible as I have already registered online on this adress, Sainik colony Jammu. PIN 180011 @JioCare
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Atulsharma (@Imatul001) reported from Jammu, Jammu and Kashmir@reliancejio person's voice,I even complaint no of times the only reply I got from them is we are working on it. how much time u need to solve this problem,it's now 2-3 year still u are working but didn't get solved,sorry to say first focus on 4g & connectivity then move to 5G.
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Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir@harshilpadada @JioCare customer care dont pick the call
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Ashish Kapoor (@kapoorashish87) reported from Jammu, Jammu and Kashmir@JioCare call on 8512887803 incase the issue is not resolved today then you are free to call.
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Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir@JioCare @JioMart_Support it was unexpected delivery from your end that you spoiled my mood & urge me to report your kind of act. Being in touch with your customer care had the worst experience with them even though more than 2 weeks since an update on this 16760372300246713A.
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Fayaz Dar (@Fayaaz_Dar) reported from Kargāl, Jammu and KashmirI'm looking to move out of @JioCare because of pathetic network connectivity n data issue. Voice break issues during call, even call don't connect, at (192306) Rajpora #Pulwama - J&K. Thanks for services so far but now I think it's over. @dcpulwama @AFTABSHABNAM @InayatBashir3
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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g (@gautamkuma27221) reported@JioCare I have a jio wifi connection at home from the last 4-5 months which worked properly in the beginning then the issue of connection lost for 1 minute occurred every 20-30 minutes and now I am facing connection lost for 10-20 minutes in every 20-30 minutes. Do the needful
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Shubham Dubey (@imreal_shubham) reported@JioCare @reliancejio every time I face issue I get this sms this is so annoying Dear Customer, Your service request no SR0000351XOV has been put on hold due to technical reasons. We are eager to serve you and will get back with a revised appointment time soon. Not sure why ?
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Rema Sureshkumar (@remasuresh) reported@JioCare Your internet connection interrupts only on important days like election results day, world Cup day etc. very disgusting and pathetic service. JioFiber connection. Have some shame
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Deepak tiwari 🇮🇳 (@tprince440) reportedNow he is not getting new work order and my plan is showing activated without even installation. @JioCare Need immediate action on this otherwise give my refund. Very pathetic service and all. I will never again think of getting Jio's any thing.
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Vino ji (@Vinoji19) reported❌Worst customer support & zero accountability from @reliancejio! Yesterday, I requested a new additional JioFiber set-top box and paid immediately through online payment. Then, the same day I called your support to ensure installation tomorrow (today), so your agent promised "you will get installation by tomorrow on priority basis and also I requested to send a senior technician for your matter for the same you will get through SMS within a minutes. No SMS. No update. So, I called again—was assured it’s already marked as “priority” and installation would happen tomorrow (today). Still nothing. Today, I contacted support AGAIN. Same false promise: “Don’t worry, it will be done today and also I requested them to send a professional technician.” After 5 calls, when I finally spoke to a senior executive, I was shocked: - Installation pushed to May 7 - No guarantee of a brand-new set-top box Why did I pay if I’m not getting a new device? This isn’t a free service! Repeated false assurances, zero transparency, and complete waste of my time and money. This clearly shows how @JioCare handles customers—by giving false promises instead of real solutions. @thecroindia #JioFiber #CustomerServiceFail #JioComplaint
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Nafees Ahmad (@NafeesA50574782) reported@JioCare Now you're not replying that's your response for consumer and this how your costmer support team work
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Rahul Shah (@imrahul_2018) reported@RIL_Updates @JioCare Dear Team, its the 4th day and I am struggling without internet. #akashbhaiambani I am hopeful that you will interneve. The support team of Jio has made the customers completely unsatisfactory.
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Rupam Das (@nibirrup) reported@JioCare I want to surrender my jio fiber. Can I get a call to know the process,as you have made it impossible for customer to reach the CC executive with automated response.
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SrinivasNaidu 😎 (@KandapuNaidu) reportedWaste network in india @reliancejio
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gowthamazure (@gowthamazure) reported@JioCare Where is it scheduled? I didn’t get any messages still in the app it is not yet assigned to anybody . What kind of pathetic service is this ? When will this get resolved