Reliance Jio outages and service status in Mutthi, Jammu and Kashmir
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mutthi, including 0 direct reports.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mutthi, Jammu and Kashmir
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mutthi, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Reliance Jio Issues Reports Near Mutthi, Jammu and Kashmir
Latest outage, problems and issue reports in Mutthi and nearby locations:
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Deepak Thappa (@DeepakThappa) reported from Jammu, Jammu and Kashmir@reliancejio & @GoogleIndia @Google collaborates to bring affordable 4G & 5G Phones to makes 2G mukat (free) India but unfortunately no one's cares about J&K we will suffer from last year when article 370 scrapped we don't have 4G network till now #Restore4GinJK
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Sumit Anand (@Sumy_Anand) reported from Jammu, Jammu and Kashmir@Mrdevenders @reliancejio @JioCare There is no service. U've to b in majority pool for whom service is designed, else there is no support or correction possible. Imagine a company informing his customers gleefully that his circle isn't good enough to receive IR packs. Or may be deciding who can roam and who can't!
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Antriksh Sharma (@antrikshakshu) reported from Jammu, Jammu and Kashmir@Airtel_Presence Thanks for not providing service on time and getting ₹600 per month for that. Finally i switched to @reliancejio and i am very happy now paying half of what paying earlier. Today i am migrated to Jio networks
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SAILESH GUPTA🚩🇮🇳 (@SaileshJmu) reported from Jammu, Jammu and Kashmir@RahulKu84047825 What to do with these customers care support or number when you clearly disagree that we have not received money even after transaction I'd is their . Dnt try to compare youself with @reliancejio you are not even in their race track @airtelindia
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Ravin Raina (@RR_GJK) reported from Jammu, Jammu and Kashmir@reliancejio @JioCare @_MukeshAmbani Plan is of 150mbps; Speed being delivered 48 mbps; Jio support says you are on high speed internet? Whats your take? Did hear high about your fibre. I had airtel 100mbps plan earlier, used to get 110 - 130 mbps.
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Dinesh 🇮🇳 (@dineshbaloria) reported from Jammu, Jammu and KashmirSo much of Voice disturbance & call drop with @Airtel_Presence. Pls repair ur network problem in our area asap. Otherwise I have to port my no. to @reliancejio
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Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir@harshilpadada @JioCare customer care dont pick the call
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Ateeq Tak 🇵🇸 (@ateeqtak) reported from Jammu, Jammu and Kashmir@reliancejio @JioCare you had pathetic jio fibre service for more than 2 months suffering from your slow internet service. Tired of your boring & slow service which later results in buffering, I’m disappointed with your response over the jio mesh which is like **** of a piece.
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Sumit Anand (@Sumy_Anand) reported from Jammu, Jammu and Kashmir@Mrdevenders @reliancejio @JioCare You are atleast getting a DM. They never bothered to reply me. Not even in a Customer Care call that I connected after holding for 5 mins.
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Akshay Dhar (@mahpoot) reported from Jammu, Jammu and Kashmir@JioCare Already shared the details through DM, however i didn’t receive any concrete assurance. I demand a technical visit by your service engineer as there is some problem with the fiber cable itself.
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Dr. Abhi Langer🇮🇳 (@langer_speaks) reported from Jammu, Jammu and KashmirWhat kind of professionalism is this when staff is not aware of technical glitches & are doing hit & trial. customer gets to listen 100 people have, come to store for same thing. I have to travel tomorrow. How I will manage without active network @JioCare Pathetic service
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Dr. Abhi Langer🇮🇳 (@langer_speaks) reported from Jammu, Jammu and KashmirDear @reliancejio @JioCare can you plz let me know why my on the name of 5G ur sims are not working in Jammu (J&K). I visited 3 stores of Jio & what I get to hear is today is sunday.. "Our Seniors r not picking phone, Even company doesn't know why this has happened "
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Advisor Akshay Sahib (@iamakshaysahib) reported from Jammu, Jammu and Kashmir@reliancejio dear @reliancejio your network & service is very worst your team & customer care staff is totally illiterate & manner less its about 1 week for my complaint totally fed up from you guys now i go for official complaint...
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Satvik Raina (@SatvikRaina) reported from Jammu, Jammu and Kashmir@romharshrazdan @airtelindia @Airtel_Presence @reliancejio Customer support & customer care of @airtelindia @Airtel_Presence is very very poor.
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Sawhill (@Sawhill__21) reported from Jammu, Jammu and KashmirJio fibre service is quite poor here in Jammu , Jammu and Kashmir.. Everywhere the installation charges including everything is Rs 1500.. But they want us to pay Rs 2000 per connection... So,It's my request to @reliancejio To consider this request and take an action
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09419212219 (@bansilalsantosh) reported from Jammu, Jammu and Kashmir@JioCare if customer due to mistake recharge his jiofiber connection twice in a day for same number and jio refuses to put the 2nd connection on que or refund .Why so harsh punishment to him or her will management have a review of this case
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vishkriss{vicky}™ (@MINDKRRAFT) reported from Jammu, Jammu and Kashmir@JioCare Thanks but no thanks I have done the job . Thanks for giving m trouble and not helping Just #Tweet And do nothing 🙏 Grt going customer care👍👍👍👍
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Jaswant (@jaswant_jsr) reported from Jammu, Jammu and KashmirDear @reliancejio y m nt able to get me port out code even after 96 days in ur network. Plz help. @TRAI
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Sahil Bharti (@Sahilbhartii1) reported from Jammu, Jammu and Kashmir@JioCare @DoT_India @JioCare I am facing call drop issue on all my Jio numbers in my family.. not on one particular number and not in particular location..
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Anshul Razdan (@anshraz123) reported from Jammu, Jammu and Kashmir@JioCare @reliancejio Need broadband connection in Jammu City. The assigned Jio executive is making excuses from the last 4days and is suggesting to go with Airtel broadband. The on-ground team support is poor. Jio Executive: Sahil Raina 6006801869.Kindly help me to get connecton
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Dillip Ku Mahakud (@Dillip_Kumar03) reported@JioCare Jio fiber signal not working
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Hardik Mewada (@hardik0018) reportedI am using jio sim but today morning my Mobile network not shown and sim is disabled in my mobile and my sim is work in other mobiles and other sim work in my mobile. Customer care advice to replace sim at store but i am handicap not able to go any where. Please help @JioCare
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ವೃಷಭ ಕಾರಜೋಳ (@karjol_Rish) reported@JioCare @reliancejio RELOCATION Appointment of JioFiber connection along with Set top box with Order Number CO0001SCZ4IB Service Request No. SR0000365MHR, SR000036B8SJ Still how many requests needed
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Neeraj Singla (@Singla16Neeraj) reported@JioCare I am facing same issues again and my complaint has been marked as solved. This is not fair
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Vivek Kedia (@MrVivekKedia) reported@JioCare Service ID - 778730161297 Complain ID - ES000002C71D. Leased Line having PING and packet drop issue for 8 days now, not getting solved by sending emails to businesscare or calling my relationship manager, Mr. Palash Das, at kolkata. Better service is expected
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Shubham Gupta (@Shubham71211615) reportedWhat the hell, every day around 9:30 jio fiber goes out and I hear “we are experiencing some technical issues”. Not able to work from almost a month now. This is getting serious. I am surely switching from this. But think something legally first @reliancejio @JioCare @jio_fiber
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Himakar Devadiga (@Himakar21) reported@JioCare It's a waste reporting to you any issues, I am asking the Jio team to call me but it looks like you people are very busy giving reasons. Anyways thanks for wasting my time
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Sohit Singh (@warriorrajputt) reportedMy Jio airfiber @JioCare is not working properly again. Constant disconnections and terrible service despite paying so much. Customer support is not helping either. Please fix this ASAP. #JioAirFiber #JioDown @reliancejio
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Prince Aggarwal (@csprinceindia) reportedMajor Loophole! Message from @reliancejio states that Roaming Services in Jammu & Kashmir and Ladakh are NOT available for prepaid users and for Numbers migrated from Prepaid to Postpaid using My Jio app or website, instructing us to visit a nearest Jio Store to convert from Prepaid to Postpaid. I followed the instructions and went to my nearest Jio Store, but they outright refused saying "it's not possible from our end as it won't work in J&K" Why issue official messages directing customers to a solution that your own stores claim is impossible? This is extremely poor and misleading customer service @JioCare 👎 Customers are being sent on a wild goose chase with contradictory information from the company itself. please clarify the correct process publicly. This affects thousands of travelers and users. #Jio #CustomerService #ConsumerComplaints @jagograhakjago
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Mehul (@mehul_0028) reportedI also requested compensation/refund for the service downtime of 17 days, but customer care said there is no such policy in place. Customers deserve better support and accountability. @JioCare please resolve this urgently.