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Reliance Jio

Reliance Jio outages and service status in Sonari, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Sonari, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 30, 7:35 PM GMT+5:30.
  • 61% Internet (61%)
  • 16% Wi-fi (16%)
  • 15% Total Blackout (15%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sonari, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonari, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Reliance Jio

Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sonari, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Internet 2 hours ago
Mumbai Wi-fi 10 hours ago
Mumbai Internet 1 day ago
Mumbai Wi-fi 2 days ago
Mumbai Total Blackout 3 days ago
Mumbai Internet 3 days ago

Nearby cities with recent reports

Mumbai

15 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sonari, Maharashtra

Latest outage, problems and issue reports in Sonari and nearby locations:

  • NikiiSheth
    Nikita Sheth (@NikiiSheth) reported from Mumbai, Maharashtra

    @JioCare Your service doesn't provide me good network. I have better networks to explore.

  • MansoorShaikh23
    Mansoor Ali Shaikh (@MansoorShaikh23) reported from Panvel, Maharashtra

    @JioCare #RelianceJio network issue in particular location Belapur railway station complex Belapur railway station tower no 2, 6th floor.

  • CoronaRadiata2
    Corona Radiata (@CoronaRadiata2) reported from Mumbai, Maharashtra

    I don't why but for some reason the 5G has still not been enabled on my @reliancejio sim, though 5G is available in my area. With Airtel sim I never have any issues just pop it in any modern smartphone and 5G starts working. That's why my 5G testing is done only with airtel.

  • AGavhane1
    Adv Ajinkya Gavhane (@AGavhane1) reported from Mumbai, Maharashtra

    @JioCare I am ready to delete the post but still your department not contact & response to my issue . I am already provide my no 9870625930

  • NikiiSheth
    Nikita Sheth (@NikiiSheth) reported from Mumbai, Maharashtra

    @reliancejio @JioCare my internet has not been working for a week now. I would like an extension in the service provided for the number of the days the issue is resolved. #jiofibre

  • mercator_stock
    Devavrat (@mercator_stock) reported from Mumbai, Maharashtra

    @JioCare @JioFiberVoice I've been calling customer care for past few hours. I need urgent help related to modem tranfer. Please resolve

  • SmileAwayyy
    Bottom-Line (@SmileAwayyy) reported from Vashi, Maharashtra

    @reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response

  • nagesh257
    Nagesh Chavan (@nagesh257) reported from Shivaji Nagar, Maharashtra

    @JioCare @JioCare there is huge CAPEX investment in Jiofibre, not sure why you are not focusing on right quality of customer service associate and site engineers for seemless experience @TheMukeshAmbani need better focus on this, customers suffering for 9 days for petty issues #jiofibre

  • kanhaiyapal1992
    Kanhaiya Pal (@kanhaiyapal1992) reported from Mumbai, Maharashtra

    @JioCare Already replied on the DM platform.pls help with only recharge talking package.

  • Ankitt_DDua
    Ankit Dua (@Ankitt_DDua) reported from Mumbai, Maharashtra

    Hello @JioCare your network is not stable in Navi Mumbai area, many users are having same issue. Pls do the needful.

  • sank68
    sanket mundgekar (@sank68) reported from Panvel, Maharashtra

    Why is your network down in Nhava, Navi Mumbai, PIN code: 410206 @reliancejio ?

  • amoljvm
    Amol Sharad Hadkar (@amoljvm) reported from Mumbai, Maharashtra

    @JioCare @reliancejio extremely bad network at my #WorkPlace in Mindspace, Airoli. Request you fix the network issues here or I am planning to switch. This is affecting my regular calls.

  • kawde_chetan
    chetan_kawde (@kawde_chetan) reported from Kālundri, Maharashtra

    @JioCinema @JioCare Jio cinema not working on my samsung TV

  • nsalita
    Salita #Savesoil (@nsalita) reported from Panvel, Maharashtra

    @JioCare You want to auto close another ticket without resolution is that what is itching you!!!

  • Helene_d_PM
    Hélène Fernandez 🇬🇧 🇺🇦 (@Helene_d_PM) reported from Mumbai, Maharashtra

    @magical_chirag @impattuthakkar @JioCare We had this problem in Europe before, an Apple software update won’t fix the issue. Jio is trying to buy time to get software updates for all their modems, whilst furiously installing new ones at an insane pace. Basically they don’t have enough engineers, hence the hiring spree

  • rajb1979
    raj singh (@rajb1979) reported from Panvel, Maharashtra

    @JioCare my STB remote is not working properly what is the process to change, I'd : 400120801783,

  • amarpatil091
    Amar Patil (@amarpatil091) reported from Panvel, Maharashtra

    @reliancejio what's wrong ?? Since 3 days facing network issues

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • ankurgada
    Ankur Khushal Gada (@ankurgada) reported from Mumbai, Maharashtra

    @reliancejio 5g not working on @OnePlus_IN #9pro

  • navinjk11
    nj (@navinjk11) reported from Mumbai, Maharashtra

    @JioCare @reliancejio No response yet to my requests 3rd in the day why so slow ?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Rathorsanjay3
    Sanjay rathor (@Rathorsanjay3) reported

    @JioCare Jio's so-called 5G is a complete joke in my area. After paying for a 5G plan, I'm getting speeds in KB/s. In 2026, this level of service is unacceptable. Stop marketing "5G" if you can't deliver basic internet speeds. #Jio #NetworkIssue #5G

  • serviceselfin
    SupportSELF.IN (@serviceselfin) reported

    @OfficialJioPC @JioCare Jiopc neither mouse nor keyboard detected tried using wired mouse as well Whats the solution Tried to place a call To your call center no response

  • GauravKathait8
    GRV (@GauravKathait8) reported

    @JioCare @SahilLohchab11 How is that even justified? Calling every 5 minutes. There must be a government body to ensure safe and fair customer service practice to keep these goons in check.

  • pixel8design1
    pixel8design (@pixel8design1) reported

    @JioCare No one has solved my problem till now. @JioCare shame on you. My Jio AirFiber internet has been down for the last 3 days. I keep receiving the same resolution messages, but the issue is still not fixed. No one is helping or providing any solution. Fix this ASAP. 🚨

  • profSayz
    Praful Vinayak (@profSayz) reported

    @JioCare Ok I will wait till tomorrow morning 10 am and if unresolved then I will cancel as I don’t want my work to suffer

  • ranjit_pahan
    ranjit pahan (@ranjit_pahan) reported

    @JioCare That's the experience you aim for. Check your dm I already shared all details 1 years ago. You did not resolved issue. Neighter I going to share alternative number because you will start calling this number too.

  • Akhiii_nair
    Akhilesh Nair (@Akhiii_nair) reported

    @JioCare Done, send you a personal DM, please fix this asap

  • kitchu241
    Kishore (@kitchu241) reported

    @JioCare 5 days. No internet. No resolution. Only endless tickets, escalations, and false assurances. Feels like @JioFiber is playing with customers rather than fixing issues. I've lost all confidence in this service. Please process disconnection immediately. (1/2)

  • tango4567
    Tarun Mahajan (@tango4567) reported

    @reliancejio @JioCare #FTTH services are not working properly from last 2 three days I reported this to near #jiooffice but action take. We paid for three months in advance and we are not expecting this kind of services. 451224

  • saurabh_2123
    Kumar Saurabh (@saurabh_2123) reported

    Complaint IDs: SR000036STC1 & SR00002LGGJS If this issue is not resolved immediately, I will be forced to escalate this matter to higher authorities including TRAI and consumer forums. Also, I request compensation for the downtime caused. @JioCare @reliancejio @jagograhakjago