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Reliance Jio outages and service status in Sonari, Maharashtra

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Sonari, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 28, 1:45 AM GMT+5:30.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 14% Total Blackout (14%)
  • 5% Phone (5%)
  • 2% E-mail (2%)
  • 2% TV (2%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Sonari, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sonari, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Sonari, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai Total Blackout 5 hours ago
Mumbai Internet 12 hours ago
Mumbai Internet 15 hours ago
Mumbai Internet 18 hours ago
Mumbai Wi-fi 1 day ago
Mumbai Internet 1 day ago

Nearby cities with recent reports

Mumbai

30 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Sonari, Maharashtra

Latest outage, problems and issue reports in Sonari and nearby locations:

  • vaibhav0205
    Vaibhav Bhargava (@vaibhav0205) reported from Mumbai, Maharashtra

    @reliancejio Hi my jio fiber connection is down since last 1 hr - Navi Mumbai .. #JioFiber #connection

  • rajb1979
    raj singh (@rajb1979) reported from Panvel, Maharashtra

    @JioCare Service Request SR00001C8Q8N , what is the status and how much money it will cost for replacement????

  • Helene_d_PM
    Hélène Fernandez 🇬🇧 🇺🇦 (@Helene_d_PM) reported from Mumbai, Maharashtra

    @magical_chirag @impattuthakkar @JioCare Changing back to a physical SIM won’t fix the problem anyway. Jio has your IMEI tagged as using Jio in the second SIM slot now (eSIM’s are always considered second SIM’s even if you only use one). Jio doesn’t know how to enable 5G SA on their Nokia modems for second SIM’s…

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

  • _kandalgaonkar
    Jatin Sanjay Kandalgaonkar (@_kandalgaonkar) reported from Mumbai, Maharashtra

    @JioCare still no service!!

  • BelwalkarNitish
    Nitish Belwalkar (@BelwalkarNitish) reported from Mumbai, Maharashtra

    @JioCare @reliancejio There is no response from your team. Only promises are made since last 4 days but there is no solution or work going on to fix the issue.

  • nagesh257
    Nagesh Chavan (@nagesh257) reported from Shivaji Nagar, Maharashtra

    @JioCare @JioCare there is huge CAPEX investment in Jiofibre, not sure why you are not focusing on right quality of customer service associate and site engineers for seemless experience @TheMukeshAmbani need better focus on this, customers suffering for 9 days for petty issues #jiofibre

  • BelwalkarNitish
    Nitish Belwalkar (@BelwalkarNitish) reported from Mumbai, Maharashtra

    @JioCare Jio fiber internet is not working since 17th Jan 2022 as on date in sector 26 Vashi Navi MUMBAI. During this wfh time how can you expect we to live without internet ?? Customer service is so pathetic they don't respond and no support at home . #IONinternet is best.

  • MiteshTelange
    Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra

    Hey @reliancejio @JioCare @VodafoneGroup today I'm facing issues while calling. May I know the reason

  • NikiiSheth
    Nikita Sheth (@NikiiSheth) reported from Mumbai, Maharashtra

    @JioCare Your service request confirmation message mentions a time of 5pm on the 2nd of march. Your company has not bothered to check with me if i an available at the time.

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported from Mumbai, Maharashtra

    @JioCare what kind of company you people are running .inspite of me complaining no body responds.I highly recommend anybody not to get service if jio pay

  • Pratapbodapati
    Pratap (@Pratapbodapati) reported from Kālundri, Maharashtra

    @JioCare Request tracking displays Issues resolved. JIO care representative confirms over call that the issue will be resolved to night. Appreciate if someone provide actual situation and how the service request closed without solutions? SR00001JP61S.

  • AnimeshK11
    Animesh Sunita Dada (@AnimeshK11) reported from Ghātkopar, Maharashtra

    @JioCare Mumbai 400086 Ghatkopar Nityanand Nagar Full areas Bad Jio network 😡😡😡 fully harassment.... Shame on you jio @reliancejio

  • pankajcyberr
    Pankaj K (@pankajcyberr) reported from Mumbai, Maharashtra

    Internet not working but green light is there on fiber box. @JioCare How many times will I get internet interruption? Will you refund the amount for downtime?

  • AGavhane1
    Adv Ajinkya Gavhane (@AGavhane1) reported from Mumbai, Maharashtra

    @JioCare I am ready to delete the post but still your department not contact & response to my issue . I am already provide my no 9870625930

  • SupriyaSNegi
    Supriya Saxena (@SupriyaSNegi) reported from Mumbai, Maharashtra

    @JioCare am tired of complaining regarding network issues at my location. Customer care people just disconnect the call half way. I haven't come across such a poor customer service ever. Please suggest how much time will it take to port to @vodafone

  • __live2ride__
    Ashish (@__live2ride__) reported from Panvel, Maharashtra

    @reliancejio @reliancejio This is nothing but a scam where 5 days before auto debit date, your customer service executive tells me to ignore the bill generated and make the payment. Also I am registered on auto-pay, why send multiple reminders and calls to make payment ?

  • Amar13899584
    Amar (@Amar13899584) reported from Panvel, Maharashtra

    @airtelindia Please look into this on priority. else i need to switch other service provider due to very bad service providing by you and not able help out with my complaints. @reliancejio @ViCustomerCare

  • NikiiSheth
    Nikita Sheth (@NikiiSheth) reported from Mumbai, Maharashtra

    @RelainceSupport @reliancejio @JioCare please guide me on the process to obtain a refund on the deposit provided for jio fiber. It has been a very bad service.

  • nikhil4jagdale
    Nikhil Jagdale (निखिल जगदाळे) (@nikhil4jagdale) reported from Panvel, Maharashtra

    @JioCare This is not single person to face problem entire mumbai region trouble in network

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SKTiwari141
    SK Tiwari (@SKTiwari141) reported

    @JioCare JioCare team you FAILED to restore the service even on the fifth day, looks you are only serious Abt collecting money from your customers. Be frank and tell me whether you will be able to restore or should I look for alternatives ??

  • LembuSir
    Lambodar (@LembuSir) reported

    @JioCare oogle chrome, youtube .... I am saying internet issues with slow speed ,with out internet which site open ...pls say to me ... jokes for your service..Navin

  • Akshay_srivaru
    Akshay srivaru (@Akshay_srivaru) reported

    Booked Airfiber on 1st May and made the payment Due to no signal in our area, it was cancelled but I did not receive the refund yet. Followed up many times with the agent. Poor refund policy @JioCare @reliancejio

  • pravashdash1
    Er. Pravash Dash (@pravashdash1) reported

    @JioCare Your 5G, and 4G service was not working properly. Please check it and resolve it.

  • zeeshan_Jammu
    Dr. Mohd Zeeshan (@zeeshan_Jammu) reported

    Despite my repeated requests to @JioCare and @reliancejio team regarding pending approval for my PAN card at JioPos lite app and unable to withdraw or recharge from the app I found no help from your team. Incase you still don't solve I will port to Airtel.

  • souvik_majii
    Souvik (@souvik_majii) reported

    What really happened with the Jio network?@reliancejio #jio #reliancejio #jio5g

  • GoyalDp
    DPGoyal(मोदी परिवार) (@GoyalDp) reported

    I am using Reliance Jio. The service is pathetic. The customer care service is still worse @reliancejio , @JioCare I am not able to book a service engineer.

  • Prabhak69280654
    Prabhakar singh Chauhan (@Prabhak69280654) reported

    @JioCare This is completely unacceptable. Despite paying for a full recharge, the network is extremely poor—frequent call drops and unusable internet. Feels like cheating customers.

  • ptri821
    Pravesh Tripathi (@ptri821) reported

    @JioCare In my last call with the customer support the person disconnected the call when I asked him to escalate the issue for resolution. As a customer this is very disrespectful and frustrating!

  • saumilspopat
    Sagar S Popat (@saumilspopat) reported

    @JioCare @jagograhakjago issue is still not resolved