Reliance Jio Outage Report in Tandurai, Kancheepuram, State of Tamil Nādu

@reliancejio data quality in my location is terrible. I get a max speed of 2mbps at night and during day i can barely surf on the internet. My current location is Poonamallee Chennai-600056. Please improve network quality by installing more towers since there are many jio users

@JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?

@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon

@JioCare Sorry for late reply ! I ordered the mesh online. Bull **** customer care in Chennai though !

@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

@JioCare I called 50 times to the customer care and the local tram to pick the device. I spoke to the overall head in chennai post that they picked the device 1 month later. Got 500 rs and 1000 rs didn’t come. So many complaint given still not got. Really poor service need a sol.

@JioCare I took the jio Fibre trial pack with in two weeks had lot of issues gave complaint still no impact it was the same connectivity. Finally I raised a surrender request within 25 day’s of the activation and a SR number was raised. The team didn’t come to pick the device.

@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

@JioCare Respected sir, Regarding my refund of Jio Fiber connection, availed in Dec 2020, terminated within 30 days of free trail. Neither any one called so far nor any notification from Number 1 network of India, it's Jio Fiber. Please initiate my refund immediately. Thank you

@JioCare I had lost my phone Yes. The mobile number of the lost Mobile is 6380138833. Please block the number and issue me the duplicate sim for the same number.

@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team

@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

@JioCare Good Morning! Registered mobile no. 9381224466, Called customer care several times, mailed too, but found no solution.

@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

@reliancejio Respected sir/ Madam, Availed jio fiber network connection in December 2020, within free trail period raised request for termination. Around 16&17 th January devices Modem STB box picked, still not received my deposit, how many days still want to rotate my money ?

@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre

@reliancejio stop harassing customers who grow your business. Terrible service from you. Its been 10 days and my jio fiber connection still not relocated. Then when I decided to get a new connection instead then also your employees are not getting it done on time.

@JioCare @reliancejio Hi team, with so many willing users around my area we are still waiting for the service around us. Is there any way we can request an accelerated reach to us? Pincode 440027

@JioCare Why is your agency of Danapur, Bihar compelling customers to get coloured Aadhar printed from their store before taking any service. Is this company policy not to honour Aadhar which customers are having with them

@aakash_tongia @reliancejio Is this problem solve aakash

@JagranNews @reliancejio Please help me with 5 lakh rupees for clear to my borrowings @AdaniPriti madam

@JioCare Internet speed slow or searching any website Imaditaly Recharge pay and unenjoy Internet Please help

@JioCare Thank you for resolving the issue. Suggest please improve customer care calls/msg service.

Worst refer a friend program by jio fiber if the program cannot be executed properly nor any jio customer service executive reply to my problem then i think they should remove this feature so called "refer a friend" Worst experience @reliancejio @JioCare @jio_fiber

If there was a book written on bad customer service @reliancejio will be on the cover page. @JioCare #getwellsoon.

@reliancejio @JioCare I recently ported to JIO network. It's not even 3 months and the sim has stopped working now. I need immediate assistance with regards to this. How come sim stopped working within 3 months??