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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received Jul 31, 6:21 AM GMT+5:30.
  • 77% Internet (77%)
  • 14% Phone (14%)
  • 5% Total Blackout (5%)
  • 5% Wi-fi (5%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600040 , 603103 , 600041 and 600004 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 31: Problems at Reliance Jio

Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 6 hours ago
Chennai Internet 16 hours ago
Chennai Internet 1 day ago
Chennai Internet 2 days ago
Chennai Internet 8 days ago
Chennai Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • Dhannu91
    Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu

    @JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.

  • Pavibal63029905
    hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu

    @reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • ppandey552
    Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu

    @JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bedangka_das
    Bedangka Das (@bedangka_das) reported

    @JioCare @JioCare I have been hearing the same assurances for 28+ days, but there has been no action. "Escalated" and "few hours" are not a resolution. Please share the exact installation date and time today.

  • SarbDhaliwal48
    Sarbjit Dhaliwal (@SarbDhaliwal48) reported

    @jio_fiber @JioCare @ComplaintsJio. Our internet connection is not working again. Its router red light keeps blinking. It was set right after remaining non working for 72 hour early this week. I m not able to work. Pl see or I may switch to other company.

  • _akashbhau
    Akash Agrawal (@_akashbhau) reported

    @JioCare I have been visiting the Jio store for the last 3 days to get my SIM opened and your employee asks for Rs 600, otherwise the SIM is not opened. I have called Jio several times and asked for help but there is no hearing and neither is the complaint being registered.

  • khemariaharsh
    Harsh khemaria (@khemariaharsh) reported

    @JioCare @JioCare Stop giving weather excuses! 🛑 An engineer already visited and confirmed the main line is cut—weather is not the issue. 4 days wasted. Give an exact ETA today or close my connection & refund my money! @TRAI

  • amunde123
    Akshay Munde (@amunde123) reported

    Is threatening customers now part of Jio’s customer service culture? I expect answers, not excuses. @JioCare

  • jai5jai
    jayakumar Renganathan (@jai5jai) reported

    Wen @JioCare can detect and remind it's customers Abt non payment of bill, y can't it detect d poor service it offering to its customers? #worstjio #jiocare

  • JatinJainSaraf1
    Jatin Jain Saraf (@JatinJainSaraf1) reported

    @JioCare 1 month. 30 days. That’s how long my @JioCare JioFiber has been completely dead. I’ve paid for a service I’m not getting, and your team seems perfectly fine keeping my money while providing ZERO connectivity. Is this the standard of service you find acceptable? @reliancejio

  • initeshmishra07
    NiteshMishra (@initeshmishra07) reported

    @JioCare When this issue will be resolve permanently?? What is the TAT for resolution?

  • msnpratik
    Pratik Prajapati (@msnpratik) reported

    @JioCare @JioCare Engineer visits are scheduled, but the actual network issue remains unresolved. Our office work is getting affected every day. We need a permanent solution, not repeated assurances. #Jio

  • yaaardeval
    deva.lol (@yaaardeval) reported

    @JioCare But for how many days ? Its been 13 days I’ve complained, still not getting the answer ? Not getting a single good service ? And i told you, they rarely speak their names, and I called on your service number.