Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 21, 8:09 PM GMT+5:30.
- Internet (57%)
- Wi-fi (22%)
- Phone (17%)
- Total Blackout (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600002 , 600041 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 8 hours ago |
|
Chennai
|
Total Blackout | 14 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Phone | 3 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduVery bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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MadanAkshay (@Madan_Akshayn) reported@JioCare Team,when airfiber plus is available in stock why wait as work card showed other one. You should be able to resolve this issue long back. I have shared the dtls here jio digital store, virajpet, kodagu
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Hitarth Shah (@Hitarth43050511) reported@JioCare I have recharge 2120 and also some 23 rs both still payment is pending showing and also my ott app is not working and half hour I am Quee no one is picking up my call i want call back now
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SATEESH JATAV🐦 (@Sateeshbauddh) reportedSir, there is a Jio tower installed at a distance of 500 meters in our village but the network does not come with 5G! @reliancejio @Jio_Offl @_MukeshAmbani
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Avinash Chauhan (@Avinash_1968) reported@JioCare Sirs wires to my connection 01702 796370 jio fibre hanging since 2 days !! Land line number provided by helpline is not a valid one or not working !! Help
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Ruchi (@thatinfosecgirl) reported@JioCare What has happened on that service request since yesterday? Can you share details!? And what does your "earliest" and "soon" mean? Provide contextual answers, don't copy paste bot replies.
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Responsible Citizen (@wkunal97) reported@JioCare the amount with interest because I am going to raise a complaint in consumer court. @_MukeshAmbani @TRAI
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Manish Dixit (@ManishD74579742) reported@AkashMAmbani @reliancejio @JioCare team from 14 onwards i am contacting customer support for installation of my JioFiber. But I can't get proper response from installation team Order no :NO0001CVPS7G If it is not possible then cancel my order and refund me .
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Ravikant Goyal (@drravikantg0503) reported@JioCare Hopeless service. You are eagerly waiting for customer to get recharge Thereafter services are worst then bsnl.
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Arjun singh (@loveinair225) reported"Dear @JioCare, I am tired of receiving irrelevant solutions like 'check your phone settings.' The issue is POOR NETWORK COVERAGE and NO SIGNAL inside my house. My handset is perfectly fine; the problem is with your tower/infrastructure in my area.
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Munna Maithil (मुन्ना मैथिल)🎶🎵 (@Munna_Maithil) reported@JioCare Again facing issues with my relocation service request no. CO0001RVV3G7. Your local executive has deliberately put a hold with the wrong remark i.e. Incorrect address.