Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 7, 5:42 PM GMT+5:30.
- Internet (67%)
- Wi-fi (20%)
- Phone (13%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 17 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu@reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduVery bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu@reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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R I S H A V S H A R M A 🍁 (@sharma_rishav_) reportedA telecom provider telling customers to wait years for a fix is astonishing. Taking payments is immediate; solving problems is apparently optional. This is exactly how customer trust gets destroyed. @JioCare
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Samyak (@samyakV1) reported@JioCare what’s up with your customer support system? Why does the call either keep looping through automated options or straight up disconnect before connecting to a real customer care executive? Been trying repeatedly and it’s genuinely impossible to talk to an actual human.
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Kulwant Singh (@kulwantsingh098) reported@JioCare My jio is not working since 5th June evening and your engineer schedule for visit only on 9th June. Disgusting, customer has to wait for 4 days without his fault. Very poor service/response on the part of JIO.
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Sangam patra (@thisissangy) reported@JioCare Is there a customer care number available where I can directly speak to an agent?
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Dusmanta Mahanta (@Dusmanta_m) reported@JioCare Please let me know how long it will take to visit technician to resolve the issues .
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GeoIntel India (@GeoIntel_India) reported@JioCare Dear Team Jio, I am writing to formally escalate the handling of my unresolved network complaints. Mobile Number: 9517183479 Complaint References: SR0000336W5T SR000034KRBD SR000035Y9KN SR000037IPCT Location: Tandauli, Ayodhya, Uttar Pradesh GPS Coordinates: 26.606246, 82.348250 My issue is very simple. Jio officially shows True 5G coverage at my location through its coverage map, customer support systems, WhatsApp support and network checks. However, in actual usage, stable and usable 5G service is not available at my location. Despite multiple complaints and detailed evidence, the issue remains unresolved. I have already provided: • GPS coordinates • Coverage map screenshots • Speed test results • Network screenshots • Multiple complaint references • Details of nearby active towers Instead of a technical resolution, I continue receiving identical template responses mentioning "temporary congestion", with changing timelines of 7, 10, 15 and now even 39 days. More concerning is the complaint handling process itself. Recently, a representative placed only a brief missed call. No meaningful discussion took place. However, immediately afterward I received feedback and complaint-related communications creating the impression that customer contact had been completed and the issue had been attended. My concern is that complaints appear to be processed and feedback requests generated without proper customer interaction or actual resolution. I therefore request: 1. Verification of all call records and call durations related to my complaints. 2. Written confirmation of the actual technical root cause identified by your network team. 3. Confirmation whether 5G is genuinely available and usable at my exact location. 4. Reopening of any complaint closed without actual resolution. 5. Physical verification of the serving tower and network infrastructure in my locality. 6. A clear resolution plan with a realistic timeline instead of repeated generic responses. After several complaints, repeated assurances and multiple escalations, the issue remains exactly the same. I request immediate intervention from the management and appellate team. Regards, Litil Yadav Mobile: 9517183479 Location: Tandauli, Ayodhya, Uttar Pradesh GPS: 26.606246, 82.348250
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Senthil (@VoiceofSenthil) reported@JioFiber My connection has been down for 12 days. Sent 4 emails, called customer care 12+ times, and escalated to the appellate team 3 times. Not a single call from a service engineer. Completely unacceptable. Worst customer service experience ever. #JioFiber @reliancejio
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Birdseye (@Dilip69141568) reported@JioCare @reliancejio it's been more than 5 days since my internet is down and there is no resolution for the complaint. Your customer support is non existent and your Engineer visit to the home keeps getting cancelled.have never seen such pathetic service.
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Vijay Mehta (@vijaymehta1984) reportedBIG SCAM BY JIO? @JioCare @RelianceJioCare failed to deliver the SIM since a month Now. Multiple complain NO Action. How many customers are facing the same issue? Imagine the amount of money they are making. Taking Money without SIM. Think Numbers #Jio #JioCare #ConsumerRights
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Rahul Lal C S (@Rahullalcs) reported@JioCare Hi Durgesh, No SMS containing the delivery executive's name or contact number was received. Kindly check the issue from your end and arrange the delivery of the SIM at the earliest. @reliancejio