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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 12, 12:33 AM GMT+5:30.
  • 50% Internet (50%)
  • 30% Wi-fi (30%)
  • 20% Phone (20%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600078 , 600041 , 600002 , 600040 and 600082 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Reliance Jio

Reliance Jio is having issues since 02:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Wi-fi 7 hours ago
Chennai Internet 13 hours ago
Chennai Phone 2 days ago
Chennai Wi-fi 6 days ago
Chennai Phone 6 days ago
Chennai Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • VinothkaviDr
    Dr.Vinothkumar  (@VinothkaviDr) reported from Chennai, Tamil Nadu

    @reliancejio jio fibrenet very worst connection

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • Junior_Essarpee
    Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu

    @JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • venkichats
    Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu

    @JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

  • mailtohabib
    AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu

    @JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?

  • Mr_Khanted
    Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu

    @JioCare how to cancel existing jio fiber connection?

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • tanishq_0811
    TANISHQ RAJ (@tanishq_0811) reported

    @JioCare I am facing network issues for many days. The network icon shows abnormal signs most of the time and internet hardly works. Calls also drop frequently. I have already raised multiple complaints but the issue is still unresolved. Please check urgently. #Jio #NetworkIssue

  • Hiteshy727
    Hitesh yadav (@Hiteshy727) reported

    @JioCare not able to browse a single website,issue in all jio number in my society from yesterday, no response from jio

  • anantsinghchau1
    Anantsinghchauhan (@anantsinghchau1) reported

    @JioCare @swapnilsao They will just close the complaint by saying this in future will improve the service @ji

  • Nk12Sagar
    Sagar Kundur (@Nk12Sagar) reported

    I am a using jio sim 2017 village location this sim is not working properly 4G internet I am complaint in last 1 year there are no result of my complaint to customer care not responsive properly and lot of providing not 5G boycot jio sim @reliancejio @JioCare @_MukeshAmbani

  • SoyDanielsoy1
    soydaniel100 (@SoyDanielsoy1) reported

    The network services provided by @JioCare @reliancejio in my area is so pathetic, I am bored with it . Whenever I am with a voice call it is horrible as voice is not audible . Kindly look into this matter either I have an option .

  • Hariharan7offl
    HARIHARAN (@Hariharan7offl) reported

    Again..I am facing technical issues with jio wifi.. your service is down for the last four days @JioCare ..very pathetic service.. now it's becoming Usual

  • surusanju
    surender (@surusanju) reported

    @JioCare @jio_fiber very bad service i book my jio fiber 3 days ago ..i pAy my installation amt ..but nobody respond...no call totally froud booking id NO0001CS1OTY name Surender.. very bad experience please refund my money

  • RajibDu53748194
    Rajib dutta (@RajibDu53748194) reported

    Not getting good network. Sometime it comes sometime goes. @JioCare

  • AdithyanKK9
    Adithyan KK (@AdithyanKK9) reported

    @JioCare This is already delayed multiple times. Please confirm if my ID is now whitelisted and provide exact installation by tomorrow. I need a strict resolution . @reliancejio @JioCare

  • Ydv_prince00785
    prince (@Ydv_prince00785) reported

    @JioCare "working on it" since 45 days?? wht the hell is this customer service , paisa refund krna hai bss ya tum log tree kaat kr uska paper bna kr paisa chaap rhe ho ??