Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 14, 8:29 PM GMT+5:30.
- Internet (71%)
- Wi-fi (11%)
- Phone (11%)
- Total Blackout (5%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600041 , 600040 , 600004 and 600039 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 3 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Phone | 3 days ago |
|
Chennai
|
Phone | 5 days ago |
|
Chennai
|
Phone | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun Biswas (@imarjun967) reported@reliancejio @JioCare @JioCare Why is this kind of problem arising every few days?
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Nehal Darji (@nehal_darji) reported@JioCare @reliancejio My JioFiber has been down since yesterday. While raising the service request, I selected today's morning slot for a home visit, but the app scheduled it for 16 July instead. As someone WFH, am I expected to wait 3 days for a resolution? SR ID: SR00003B618J
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giridhar kandalam (@giri7026) reported@JioCare Cancellation request raised on 28th June by the customer care. Made repeated followups for the full refund. No refund yet. What is the backend team doing?? I really don't understand. Installation doesn't take place for weeks together and now for cancellation, same scene!
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Vivek (@Vivek50479255) reported@JioCare but I was denied access because of your technical failure. I expect JioFiber to take responsibility by restoring my service immediately, refunding or adjusting the charges for the 22 days of service outage, and explaining why I am being asked to pay again for a service
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valerian (@radheumraliya) reported@JioCare your internet connection sucks. and now I am MNP TO OTHER operator.
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Vivek (@Vivek50479255) reported@JioCare Instead of restoring my service, you are now asking me to make a payment because my account is suspended. On what basis are you asking me to pay when I have not been able to use the service due to your fault? This is completely unfair. I have already paid for the service,
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RAUNAK SINGH (@RaunakSing24106) reportedDear @JioCare, my Jio AirFiber wire has been broken, due to which my Wi-Fi is not working since yesterday. Please send a technician as soon as possible and resolve the issue urgently. #jio @JioCare
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ss (@SunilSuman2952) reported@JioCare ,What happened to JIO Fiber?? Every alternate day it's not working. It is very disturbing and frustrating. I have been following since morning with you guys. What to say?? This Complain NO. SR00002MKL22
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Ankit (@Ankitkr2304) reported@reliancejio @JioCare @_MukeshAmbani I've been complaining about slow internet speed consistently for the past 4 months, but haven't received a solution yet. I hope I won't in the future either. So please refund my ₹3599/- 5G recharge. I don't want to stay on your network.
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Shishir Mukherjee (@shishirmukherje) reported@JioCare @consaff seriously need your support as this fraudulent company has scammed many people in name of high performance internet service and giving unreliable service and harassing the consumer in the end. This is docket number to the raised complaint 9720398