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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Chennai, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 29, 7:26 PM GMT+5:30.
  • 64% Internet (64%)
  • 16% Wi-fi (16%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)

The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600002 , 600041 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 30: Problems at Reliance Jio

Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 13 hours ago
Chennai Internet 16 hours ago
Chennai Internet 20 hours ago
Chennai Internet 2 days ago
Chennai Wi-fi 2 days ago
Chennai Total Blackout 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Junior_Essarpee
    Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu

    @JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup

  • mahemasd
    Mahesh (@mahemasd) reported from Chennai, Tamil Nadu

    @KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • Mr_Khanted
    Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu

    @JioCare how to cancel existing jio fiber connection?

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    India's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai

  • sushilkumar1303
    𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil Nadu

    What is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • Noobiekidindia
    Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • your_karann
    Karan (@your_karann) reported

    @JioCare Failing which, filing complaint on Department of Telecommunications portal & escalating further. Fix this NOW. #JioFiber #PoorService Documenting everything for formal escalation.”

  • Indiakiawaj321
    Bihar.321 (@Indiakiawaj321) reported

    @JioCare "@JioCare Frequent network failure in Shahbazpur, Shahi Chowk (Kanti, 843108) whenever there is a power cut. It seems the tower lacks battery backup. Please resolve this as it’s affecting our connectivity. ​#JioNetwork #Muzaffarpur #JioDown"

  • your_karann
    Karan (@your_karann) reported

    @JioCare this kind of vague response is not acceptable anymore. I need a clear date and exact time by when the service will be fully restored — no more generic assurances or “at the earliest” statements. My service has already been down for over 40 hours. (1/2)

  • jaysaroj217
    Jay kumar (@jaysaroj217) reported

    @JioCare This Jio number is a fraud. My internet is not working for so long and I have not received any response till now. How can anyone trust such people? @JioCare Aren't you ashamed?

  • SanghaviZeel
    Zeel sanghavi (@SanghaviZeel) reported

    I am writing to lodge a strong complaint regarding the extremely poor and unprofessional service I am receiving from JIO for my broadband.+91 2613674822 has been repeatedly getting disconnected and damaged because of ongoing construction worknear my premise @reliancejio.@JioCare

  • beingTousif2712
    Tousifahmed Wate (@beingTousif2712) reported

    @JioCare Service request SR0000344V73 was raised on 23 April with update promised by 29 April Deadline crossed and stil no update This is unacceptable delay and poor service.Process my FULL REFUND immediately Failing which I will escalate this to @NCH1915 and take legal action.

  • NareshMahe72805
    Naresh Mahendra (@NareshMahe72805) reported

    @JioCare How long ????it’s more than a month no issue i will have to file a suit now

  • TM19022
    Dr. Tanmay (@TM19022) reported

    @JioCare my mobile internet network is not working properly since 2 days it's buffering a lot... Please do needful

  • ASHISHUNADKAT
    Ashish Unadkat (@ASHISHUNADKAT) reported

    @JioCare That’s the problem you don’t have a date or even understand the problem

  • mahajankeshav2
    keshav (@mahajankeshav2) reported

    @JioCare @JioCare @reliancejio I received a message stating that Service Request SR000034L08N has been successfully processed. However, I am unable to track this SR or verify whether the refund has been initiated/processed. Please share: Current status of this SR