Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Jul 18, 8:16 PM GMT+5:30.
- Internet (71%)
- Phone (11%)
- Wi-fi (9%)
- Total Blackout (6%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600040 , 600041 , 603103 and 600004 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Reliance Jio
Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 3 days ago |
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Chennai
|
Internet | 5 days ago |
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Chennai
|
Internet | 5 days ago |
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Chennai
|
Internet | 7 days ago |
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Chennai
|
Phone | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu@JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Khan Basit (@Basitlk) reported@jio @JioCare again your wifi is down in 24hrs this is crazy. I mean wtf
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Adv Chintan Patel (@chintanp_inc) reportedWhy is JioFiber still not available in Vasai-Virar? I really don't understand. Only JioAirFiber is available, and it's one of the worst services. If there's a power cut, the network goes down within 15 minutes because the nearby tower loses backup power. @reliancejio @JioCare
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Ramji Vyas (@ramjivyas) reported@JioCare @jio_fiber @reliancejio jiofiber is all about advertising but no support at the ground level their customer care num is crap,it is only for telling you that we are facing some prbm right now..I'm facing prbm in my Netflix but nobody knws how to fix it. City: Jhansi
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Swapnil Dubey (@Swapnil45466504) reportedI hope someone in @JioCare is still concerned about a customer.
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Anuj Madan (@anujmadan4) reported@JioCare issue stands unresolved since May 18 Refund promised several times, has not happened.
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Rider's on the Storm 🇮🇳 (@RotsJain) reported@JioCare Complaint have not been registered yet why ?
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Prashant Kikani (@PrashantKikani) reported@JioCare I have already tried calling your customer care 3 times. No one resolved the issue, and no one even registered my complaint. This is completely unacceptable.
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Akarsh (@dealsandloots) reported@JioCare I shared all the details in DM Kindly cancel that 349 recharge as it was done by mistake Im having 189 pack already
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Chand Bhaskar Singh (@umaowns) reportedHey geniuses @reliancejio @JioCare WiFi down since yesterday. You are not scheduling engineer visit anytime today and tentatively will send tomorrow. I paid you for the whole month. Super ****** service.
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Socrates0 (@Socrateszero) reported@JioCare There's something drastically wrong wth #jiofiber today in mahim matunga west area. Been down from around 5am the mandatory sms promising connectivity in 4hrs comes & keeps coming after that. 1/2