Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 29, 4:26 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Phone (12%)
- Total Blackout (8%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600002 , 600041 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 hours ago |
|
Chennai
|
Internet | 6 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Wi-fi | 1 day ago |
|
Chennai
|
Total Blackout | 4 days ago |
|
Chennai
|
Internet | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu@JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu@reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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Mahesh (@mahemasd) reported from Chennai, Tamil Nadu@KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sushant Kolhe (@SushantKolhe) reported@JioCare Your service is third-class. There isn’t even proper network range. Truly a trash service."🙄💢😤 Even the 4G internet is really poor..And don’t even get me started on your customer care. You keep calling repeatedly to ask for recharges, but when there’s an issue, you
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ROHIT KUMAR VERMA (@ROHITKU24477625) reported@JioCare I have told clearly that i want to cancel my order as it has been a month
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Prabhjot Singh (@Prabhjot5899) reported@JioCare @JioCare Engineers just visited and WiFi worked for 2–3 minutes, but it stopped again right after they left. Issue is still NOT resolved. Why is this being closed without proper fix? Please assign a competent engineer and resolve this permanently TODAY. Enough ofrepeated template
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Sahil Raj (@sahil_raj62647) reported@JioCare extremely pathetic service of jio air fiber.....no connectivity for last 04 days. No customer support number also.wasting my time with AI
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Meet (@Mee5554Mee) reported@reliancejio Poor customer service experience. I’m outside India, my SIM is damaged, and even after sharing documents many times, no resolution. Need urgent help.
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sunil kumar (@ptani290000) reported@JioCare Your sales person harrase us so where to complaint. Are you mad.
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Pramod Jhawar (@PramodJhaw92330) reported@reliancejio But still unable to use service. No one is guiding properly. Please look into this
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Himanshu Joshi (@himanshu32211) reported@JioCare Jio id - 915223379330 and mobile no - 9910798258 Could you please open a service request to get engineer assigned , last time the service was restored after 5 days and app only keep changing the service restore time again and again which result in delay
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Tarun Jha (@Tarunjha2802) reported@JioCare Now when I call your customer care, they disconnect the call without any confirmation as per their wish. I have never seen such arbitrariness till date.If the customer care cannot handle it,
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Satish Prajapati (@SPrajapati7347) reported@JioCare Even after raising a complaint and waiting for several days, my refund (SR0000334FQJ) has not been processed. This is extremely disappointing. I am now escalating this matter to higher government authorities due to your continued delay.