Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 20, 2:57 PM GMT+5:30.
- Internet (54%)
- Wi-fi (22%)
- Total Blackout (11%)
- Phone (11%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600002 , 600004 , 600040 , 600107 and 600006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 20 hours ago |
|
Chennai
|
Wi-fi | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Phone | 2 days ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduIndia's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu@reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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DolundTrump (@PadhaKanchan) reportedMost of companies have resorted to #AI based custom support bots but they are highly inefficient in resolving queries. My money with @reliancejio @IRCTCofficial @airtelindia is struck for a long time. Money is not huge but it’s like a scam. Jio took money for two sim cards ..
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Kundan Kumar Kushwaha (@its_me_kundan) reported@JioCare Why till now the installation is not completed? It has been a month since I ordered and paid but till today Jio air fiber is not installed. And I raised the complaint a week ago but still there is no update shared regarding my case. How can a company be so careless? @TRAI
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sanjay dhingra (@sanjaydhingra73) reported@JioCare I know you are concerned about me. But I am asking a question. I am complaining about poor service for more than 10days. What your team did and whom you sent to check problem and what they did?????
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Abdul Firoz Baig (@Iam_Rehaan) reported@JioCare hi @JioCare I have sent all details. pls let me know the ETA for the connection? or else refund the amount, will go for better operator/ service.
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Nikhil Kumar (@kabir1312545557) reported@JioCare i face this issue 20 may 4 pm network flacate fix this make connection stable
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Krishna S (@iTwittt) reported@JioCare du yo care to respond to DMs on issues I am facing
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Dheeraj Tewari (@DheerajTewari10) reported@JioCare In last 30 days I am only complaining and in 30 days only enjoyed service 12 days what a great service. and also pay for a month
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Abdul Firoz Baig (@Iam_Rehaan) reported@JioCare Can u pls arrange a call from customer care ? I couldn't track any of these requests as my account got deactivated once the uninstallation is done at old flat. Now i couldn't track any of the orders or ser requests. I paid Rs.1200 for this relocation or new connect at new flat.
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Abinash (@AbinashIndia001) reportedFacing issues with my 5G network since morning. When I dm jiocare in X about this they told me to use 4G. Why should I do a extra recharge for 4G data while I have already recharged for a unlimited 5G plan. Very much poor customer support experience.@reliancejio @JioCare
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Aero (@a3rodev) reported@reliancejio @JioCare your airfiber is so ****, you guys are selfish. it's been a week, no one has visited to fix your crappy outdoor unit that barely works even when it's healthy. but a new representative is gonna be here by 1:00 because i initiated a new connection request. ew