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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 17, 4:22 PM GMT+5:30.
  • 60% Internet (60%)
  • 14% Wi-fi (14%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600006 , 600004 , 600007 and 600113 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Reliance Jio

Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Wi-fi 2 days ago
Chennai Internet 3 days ago
Chennai Phone 3 days ago
Chennai Wi-fi 4 days ago
Chennai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team

  • venkichats
    Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu

    @JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

  • mahemasd
    Mahesh (@mahemasd) reported from Chennai, Tamil Nadu

    @KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • mailtohabib
    AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu

    @JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • praveenjo101
    Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu

    @JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • jkpatel777
    Jishant Patel (⁠◔⁠‿⁠◔⁠) (@jkpatel777) reported

    @JioCare Day 33 of waiting for #jioairfiber since payment. Still no confirmed last date or deadline. No courage to give final date in commitment. So irresponsible organisation. I am tired now @TRAI @jagograhakjago please help

  • hussainaltaf143
    ALTAF HUSSAIN (@hussainaltaf143) reported

    Internet is very slow from last few days unable to work digitally please solve the issue @reliancejio

  • akrati_b
    Akrati (@akrati_b) reported

    @JioCare The appointment is scheduled for yesterday. It has been more than a few minutes since then. Pls tell me ETA for the technician now. Just dont send a message to acknowledge. Help to RESOLVE

  • KumarJohn89
    John kumar (@KumarJohn89) reported

    @reliancejio @RCBTweets Dont buy #JioFiber, I paid on April 25th and they didn't install till now raised refund request on May 6th after waiting for 11 days and even today till 16th May they have not refunded and just copy paste the same terms like soon, asap, earliest. Very poor service &not reliable

  • arunkumarsah110
    arun kumar (@arunkumarsah110) reported

    @JioCare @reliancejio URGENT ESCALATION Customer: Rita Sah Order: CO0001S9VRDJ Mob: 8787419720 Continuously harassed since 13 May 2026 with repeted “today it will be done” assurances, but no resolution till now my time is being ignored.Request immediate intervention by senior

  • ChettriBidhya
    Bidhya Chettri (@ChettriBidhya) reported

    @reliancejio @JioCare @JioHotstar ordered and paid for installation of your service. They couldn't install and hence asked to cancel instead of resolution. Pathetic service people who donot care. They blame each other for the goof up. Hadn't seen such a reluctant team ever.

  • jkpatel777
    Jishant Patel (⁠◔⁠‿⁠◔⁠) (@jkpatel777) reported

    @JioCare @sumankargupta I have tried IVR support, complaints, and repeated follow-ups on Twitter/X, but every response only mentions a “future installation date” which never arrives. This has already taken a lot of my time and energy. Requesting your help in getting this resolved 🙏. 3/3

  • sujithsvs
    Sujith Salian (@sujithsvs) reported

    @JioCare @reliancejio Because of your failed service I lost my job which office will allow a handicapped person not working without informing them of sudden leave other than annual leave, but it does not make any difference for Jio & ambsnis for more than 8 days

  • AmoghSahore
    Amogh Sahore (@AmoghSahore) reported

    @Airtel_Presence You have only addressed my issue, no solution has been provided yet. No one has contacted me directly from Airtel regarding this issue. I think its in my best interest to move to @JioCare or @ACTFibernet at this point. Pathetic service.

  • nakuldharaskar
    NaKuL Dharaskar (@nakuldharaskar) reported

    @JioCare Still no response? Not even letting me close my connection. Help me close my jio connection