Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 23, 11:47 AM GMT+5:30.
- Internet (70%)
- Phone (13%)
- Total Blackout (9%)
- Wi-fi (9%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600040 , 600041 , 603103 , 600004 and 600107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 26: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 3 days ago |
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Internet | 5 days ago |
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Internet | 8 days ago |
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Internet | 10 days ago |
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Internet | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu@JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ꜱᴀʜɪʟ ᴛᴀᴍʙᴏʟɪ {ساحل} (@sahiltamboli007) reported@JioMart_Support @JioMart @reliancejio My order (Order ID JM6A65A15101F14FE456) Promised delevery time is 11:55 AM but it's not even packed or not even dispatched this is very pathetic service you're giving in the metro city If you are not capable please shut down and go Home
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Gaurav Sharma (@Gaurav_logan) reportedFrom last 7 days internet stop working at night time (7 pm - 11 am) and now it's been 3 days my net is not working completely engineer's come n go but not able to resolve the problem only they say main line power problem another team will come to handle it. Service 0/10 @JioCare
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Jeshikanth Gowda (@jeshikanth) reported@JioCare I send you dm. Please check. I was told by your one of the jio customer care agent that jio freedom plan will activate after existing plan expires. But freedom plan automatically got activated. Now I am fear about in upcoming bill cycle I will get charged with 1060 extra money
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Argha Das (@arghadasmsd) reported@JioCare I not want to install.i want to cancel.please cancel and refund me asap
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Manikandan V (@vmani82) reported@JioCare Don't preach without understanding the problem. @TRAI @MIB_India looks like you have zero control on consumer issues and these corporates loot money without providing service
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प्रारब्ध (@javeri_hiren) reportedFrom 18 my jio fiber not working it's been 7 days and counting When you will fix or any plan to return money back politely @JioCare
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Abhishek purohit (@AbhishekApl) reportedI took Jio air fiber two months before and its not working. The input output lane blasted two days ago I made several complaints but no one came to resolve the issue. @reliancejio @JioCare @jiogram
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Kul prakash (@ikulprakash) reported@JioCare My Jio connection is not working properly. Despite complaining several times, no one is listening to me.
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Vaishnavi Shukla (@Vaishnavi2309) reportedMy fiber network is not working since last 1 week. Everytime an engineer comes and says it's fixed but after 1 hour it's gone again. This is sheer fraud and zero accountability. @JioCare customers need transperancy.
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Joshua_acousticccccc🤎🩵 (@Hannihae04) reported@JioCare My jio airfiber has not been working since the last 24 hours and there is no way to raise a complaint on the myjio app as it shows it to be an "area issue" kindly fix this issue as soon as possible 24 hours is long enough as it is otherwise we will have to discontinue.