Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 4, 1:15 PM GMT+5:30.
- Internet (75%)
- Phone (14%)
- Total Blackout (7%)
- Wi-fi (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600004 , 600041 , 600040 , 600078 and 603103 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Reliance Jio
Reliance Jio is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
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Total Blackout | 1 day ago |
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Chennai
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Internet | 1 day ago |
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Chennai
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Internet | 2 days ago |
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Chennai
|
Internet | 2 days ago |
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Chennai
|
Internet | 2 days ago |
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Chennai
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu@JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Murali Yeluri (@charan_chintu_Y) reported@JioCare Request ID: SR00002N6QQ6 no internet from this evening , raised the above request , schedule date shows 8 August, should i offer prayers till 8th August, today is 5th August and we work from home, why this poor customer service?
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Pratk (@pratik_8787) reportedIts been 2 days our jio internet is not working at home. We have raised reuest and no one has yet shown up. This is the 2nd time in 8 days where we are without internet at home for 4 days, which blocks our set top box connection as well. @JioCare
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Aheen **** (@aheenmaxi) reported. @TRAI it has been almost 24hrs but still no support from jio fibre team. Unable to speak with human agent also. They are providing worst customer service. @JioCare @reliancejio
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Rishi (@rishi_HQ) reported@JioCare , Red light keep blinking since last 2 days. Please raised a ticked and send a technician ASAP. Coustomer service id- 778560698216
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Manzoor Ali Khan (@Shinvanuk) reportedHey @airtelindia why are your services so f@cked up even in Delhi? I regret switching my 5 SIM card family pack from @reliancejio . Please fix your 5G services before I switch to some other service provider.
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shashank pareek (@shashank_par24) reported@JioCare Hi @JioCare till now my issue has not been resolved and SR has been closed from your end. Yesterday I raised a new SR and engineer was expected to come on today 5 aug. Which got scheduled automatically for tomorrow. I need visit today SR number :SR00003D6SY5
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Veeru (@Veerusl) reportedNO0001EX6E4K is pending installation from 6 days , no call from 3 days at least to check availability, installation guys are not professional, they never come during the scheduled hours, if you are not interested in having a new customer, pls refund my money @JioCare
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Er. Rahul Ranjan (@RahulRa35294681) reported@JioCare Please please disconnect your garbage, I don’t need any refund, in fact I mustn’t expect for refund.
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Sanjeeb raj (@Sanjeebraj3844) reported@reliancejio @JioCare Is the installation supposed to happen according to the technician's schedule or the customer's convenience? It has been 6 days now and they are not responding properly.
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I_AM_SRJ 😁 (@Srj_bit) reported@VediHemant @JioCare Same has happened with me.. Lead details Dear Customer, A Jio representative Arjun D (Mob- 9113216304) will contact you for an appointment. Please share OTP XXXXX with the representative only AFTER your Booking Reference Number or Order Registration Number (ORN) is generated.