Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 1:42 PM GMT+5:30.
- Internet (58%)
- Wi-fi (17%)
- Total Blackout (11%)
- Phone (11%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600004 , 600040 , 600107 , 600006 and 600007 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 19 hours ago |
|
Chennai
|
Phone | 20 hours ago |
|
Chennai
|
Wi-fi | 1 day ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Wi-fi | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu@JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil NaduWorst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rockstar (@Rocksta69418038) reportedDear @JioCare My JioFiber was working fine since morning and suddenly stopped. I even received a restoration message but the internet is still not working. Service request is showing 21st May, which is too late. Please resolve this issue urgently. @jio_fiber @reliancejio
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MD KASHIF RAZA (@MdKashf) reported@JioCare If there no issue from device or wiring and no issue from backend , so where is issue why I cannot use internet,
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Denish Pegu (@pegudenish) reported@JioCare Yes please cancel my booking request
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Sandeep (@bangles65) reportedSignal struggles in Pune's major malls like Phoenix Marketcity and Amanora! Frequent call drops and unreliable data are seriously dampening the experience. We need stronger indoor coverage, ASAP! — 19 May 2026 23:37:50 @reliancejio @TRAI @DoT_India
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रिज़वान अहमद उर्फ रिज़्जु भाईया (@Rizzubhaiya) reported@JioCare It is impossible to send a message in DM because the poor guy does not have internet.
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Shrinidhi (@dShrinidhii) reported@JioCare Not resolved yet. What do you want me to do now? Continue paying you without internet service? @airtelindia look at how pathetic your competitor's service is. Use this to advertise against @JioCare .
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Sahil Naseem (@SahilNaseem15) reportedAfter multiple complaints, calls, and repeated automated responses from @JioCare regarding @reliancejio JioAirFiber without any actual resolution, I have now proceeded through the government grievance portal over the unstable and poor service quality.
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Mehebubur Rahman (@MehebuburX) reportedWorst experience with @reliancejio. Using a new SIM since May 16th with no 5G activation after multiple fake deadlines from support. Plus, local network service is incredibly poor despite my repeated complaints. Please fix this immediately! @JioCare 📶❌ #JioDown #JioNetwork
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Reliance Digital (@RelianceDigital) reported@ItsallA76960889 @reliancejio @RelianceResQ Hi Rahul, We would like to notify you that your concern has been raised, and our team will contact you within 24–48 hours. Allow us some time to expedite the process, and your Complaint Request Number is 701941162 and Service Request Number is 8081141210. Please make a (1/2)
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Vaibhav 🔱 (@imVaibhav_si) reportedHey @JioCare @reliancejio, my JioFiber internet is completely down, and the MyJio app shows connectivity errors. Sent an email but haven't received a proper response yet. My registered number is inactive, so please contact me on my alternative number ASAP to fix this.