Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 17, 3:36 PM GMT+5:30.
- Internet (68%)
- Wi-fi (21%)
- Phone (11%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600078 , 600034 , 600004 and 600107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 17: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 3 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Wi-fi | 9 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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manan (@someonemanan) reported@abhakhurana44 @reliancejio if Indian startup's use @reliancejio - then it will be much harder to scale and even succeed ahead with this kind of service
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Dhruw (@Dhruw_CD) reportedIt's been five months I am still waiting for the balance voucher of very reputed Jio AirFiber. My Service Request (SR) is SR0000351TJP. I approached every contact available in the name of customer care, but no solution yet. Feeling Hopeless now. @JioCare @jagograhakjago @cpgrams
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Satish gupta (@satishgupta026) reported@JioCare 104th time same issue This team is so deceitful, incompetent, and arrogant that they don't take action on complaints. They just ask you to send a message, share something, or provide your number and location, but no actual work gets done—the entire Jio team is useless
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Yagnesh Agola (@yagneshagola) reported@JioCare Today is 7th day straight without internet. Still problem is not resolved. I doubt like are you actually escalating this to your team or not because after so many followup on all channels there is no progress, service is still down. #jiobadservice #bycottjio #worstservice
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Shreyansh (@ThisIsShreyans) reported@JioCare @reliancejio such a pathetic relocation service you guys provide! I'm running pillar to post for submitting the set top box and router. No body came to pickup the device, neither for installing at my new location. All of this is happening in Bangalore
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Noor (@nooralikhan2003) reported@JioCare @reliancejio disappointed with the consistently poor network coverage here in Jaunpur, UP. I paid upfront for a 2-year recharge plan, but the internet and calling services are practically unusable. Since you aren't delivering the promised service,I want a full refund.
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Panda Boi (@pallav_kishore) reported@JioCare how can you not resolve an issue with respect to internet outage in the metropolitan city. It’s been more than 48 hours and the time of resolution gets ahead by 24 hours, how? It is nothing but harassment. Kindly look into @jagograhakjago
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Aakash Jonwal (@aakashjonwal) reported@JioCare 8 days have passed since my SIM request was processed and I still haven't received the SIM.The delivery executive number(Kunal Yadav 9310169085) remains switched off.This reflects extremely poor service,lack of accountability & unacceptable customer support.@reliancejio
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Shriyansh Mehta (@MehtaShriyansh) reportedStruggling to get Jio Fiber conection issue fixed from last 4 days, technician visit is getting rescheduled on its own without any proper justification from last 3 days and customer care agent is unable to provide any help. Extremely disappointing service @JioCare @reliancejio
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Super Strock (@StrockSuper) reported@iamnarendranath @_sayema @JioCare Everything things just make fool to peoples such as service/ system and terms/ there is nothings good as promising...