Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 12, 8:28 AM GMT+5:30.
- Internet (71%)
- Wi-fi (11%)
- Phone (11%)
- Total Blackout (5%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600041 , 600040 , 600004 and 600039 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 14: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Phone | 3 days ago |
|
Chennai
|
Phone | 4 days ago |
|
Chennai
|
Phone | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu@JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kanishk Sinha 🇮🇳 (@kanishk111) reportedJio fibre still not working as all govt. website wont work while connected to jio fibre wifi. If other subscribers are facing this issue, come forward. I am falling short of words how worthless this company and their response team is! @reliancejio @JioCare
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Aditya (@webdevadi) reported@JioCare @lost__vayne__ When I can expect a reply from you guys ? Pathetic service
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Diwakar (@reachdiwakar) reported@JioCare 1. Why the service was disconnected? 2. For which month this pending due bills were generated?
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Pritesh Bhatt (@BhatPritesh) reported@reliancejio @JioCare no one is interested to resolve my problem - today after 24 days of payment still I am waiting for my Jio internet connection - awaiting.
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KUNDAN KR. MISHRA (@Kundan_KrMishra) reported@JioCare my jio fiber no is +916764356725. I am requested for relocation last month. Have paid them advance. Now no feedback came.After payment, now not able to connect to customer care or not use of myjio app.Worst experience, no support from jio @reliancejio need immediate call
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Pj (@Pj72261267) reported@JioCare It has been 5 days without internet, direct messages with details yielded nothing as you guys never take customers seriously...really pathetic service!!!
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Ankit Agrawal (@998ankit) reported@JioCare Hi, I have performed both steps multiple times but getting only one response There is temporary issue going on from past 5 days. Please look into this issue at earliest
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R (@RealRaghv) reported@JioCare FYI! Both the sim in my phone is of Jio and look at network of SIM2 compared to SIM1 before replying!!! There is issue with the sim card, I already asked you to get it replaced.
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Ganesh Prasad Bhat (@GaneshPrasadBh2) reported@JioCare Hi Team, They have again closed the 2nd ticket but no one has reached out to us. I wonder why there is no mechanism to check if they have provided the service before closing the incident. What am i supposed to do now?
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Pulkit-Jain (@Pjjrocks) reported@JioCare @JioCare any resolution?