Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 24, 8:47 PM GMT+5:30.
- Internet (80%)
- Wi-fi (11%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600002 , 600107 , 600006 , 600004 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 25: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 19 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduVery bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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ABHISHEK KUMAR SRIVASTAV (@AMANKUM42953532) reported@jiocare Right now your company's tower is closed in this location because the net is not working. Why is this happening? We have paid you for unlimited 5G service. This problem always persists here - electricity is cut, is your net cut?
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Aditya Mishra (@aditya5may1996) reported@JioCare Urgent: My Jio AirFiber has been down with a constant red light since yesterday. IVR 1800 896 9999 disconnects automatically with an automated outage prompt, and email/WhatsApp support has provided no ticket or ETA. Service ID: 915423594583 Location: Varanasi / UP East
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Station (@UTDstation) reported@JioCare Why don't you have a person I can talk to when I call your customer care. I need to listen to your AI Bot for half an hour and I don't even get the option to talk to Real person at the end of it ? Contact me now
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𝚛𝚊𝚖 𝚋. 𝚜𝚑𝚎𝚠𝚊𝚕𝚔𝚊𝚛 | राम शेवाळकर 🇮🇳 (@RamShewalkar18) reported@reliancejio @JioCare Our corporate plan is not working. But there is no support from you CC: @RIL_Updates
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Pradeep Singh Raju (@Pradeep55723096) reported@JioCare Poor Customer Sarvice
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Venugopal Reddy_18 (@Nanired11580312) reported@JioCare Tell me process to cancel order
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Pranav (@PranavPranavcuj) reported@JioCare I will not write anything in DM. Point is you people don't have any intention to provide proper customer service except taking the money from us. Also please don't spam my phone message with your message for feedback.
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stuti jain (@jainstuti) reported@JioCare I am done tracking your technicians @JioCare you cannot expect customer to make this an entire day activity to track where your so called professionals are. My ask is simple refund my deposit,if you have difficulty to understand, call me #jiofails
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Manish (@Manishkr209) reportedPathetic customer care service @JioCare
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Adithya🇮🇳 (@adithya_anil11) reported@JioCare what contractual obligations I am having in a PREPAID sim which makes me unable to port out of your service?