Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 21, 8:09 PM GMT+5:30.
- Internet (57%)
- Wi-fi (22%)
- Phone (17%)
- Total Blackout (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600002 , 600041 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Reliance Jio
Reliance Jio is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 hour ago |
|
Chennai
|
Total Blackout | 7 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Phone | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Sarthak Sharma (@sarthakshrma1) reported@JioCare @reliancejio I want to cancel the SIM that I ordered a few hours ago- can someone help? Customer support is ******
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Vivek Rajput (@ViveckRajput2) reported@JioCare No updates again—no call, no assistance from Jio today. The total turnaround time for this escalation has now reached 1 month and 2 days. This is, without a doubt, the worst service I’ve ever experienced. This clearly reflects negligence, repeated fake updates.
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Ajay (@ObhanAjay) reported@JioCare pathetic service with zero ro response or resolution.
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Sonu Chhabra (@singh_2571) reported"Frustrated with @reliancejio @JioCare. Poor technical support! Kal engineer ne 'fix' kiya aur aaj phir Wifi dead hai. Is this what I pay for? High time you guys look into your recurring issues. Resolve this now! #Jio
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Narayanan Nagarajan (@Narayananjoseph) reported@JioCare @JioCare Jio AirFiber outage in Barauli Ahir, Agra for 5 days. Only IVR says “area is affected” no resolution or ETA. Work stopped due to service failure. Complaint escalated to nodal. Restore now or escalating to TRAI & consumer forum. #Jio #AirFiber #Agra
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Bharanin.s (@bharanin39566) reported@JioCare I do not want installation anymore. It has been 11 days of delay. I have already requested cancellation and refund. Please cancel my order immediately and process full refund within 48 hours. If not, I will proceed with a consumer complaint. Order ID: ILI2197000310042026
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Safarnama (@Messikabeta) reported@JioCare how can I raise complaint for airfiber? I am getting slow speed and your web app just gives a standard response “We’re experiencing temporary network congestion in your area, which may cause service interruptions. Our team is actively working to resolve the issue as soon
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Ajit Gupta (@AjitGup87368969) reported@JioCare @reliancejio @TRAI yet to receive any resolution !!!
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Aditya Kumar (@upendarguptakty) reportedApplied for Jio Customer Associate (Freelancer JP) role, but video interview submission shows 0% completion even after multiple attempts. Seems like a technical glitch. Requesting support to resolve this ASAP. 🙏 #JioCareers #RelianceJio #SupportNeeded @JioCare @reliancejio
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Vikas Chandra Agrawal (@VikasChandAgra1) reported@JioCare Attention: Mr.Smit Your response again states that the matter has been “forwarded” and is being treated “On priority", but no timeline has been provided. This issue has already been pending for several months. Despite repeated written assurances and your personal commitment, no concrete resolution has been delivered till date. An open-ended assurance without accountability is not acceptable. Therefore, this is to place on record: 👉 I am allowing time till 30th April 2026 for Jio Fiber to resolve this matter positively, including refund of the due amount and a clear written closure. 👉 In case of failure to resolve by this date, I will proceed from 1st May onwards with formal escalation to: • DoT grievance portal • Consumer Commission • Other legal remedies available under law Please treat this as a final opportunity to resolve the matter amicably. No further reminders will be issued from my side. @TRAI @DoT_India #JioFiber #ConsumerRights