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Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 5, 11:05 PM GMT+5:30.
  • 62% Internet (62%)
  • 22% Wi-fi (22%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 12 hours ago
Chennai Internet 20 hours ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Internet 7 days ago
Chennai Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • Syedsirajudeen
    Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu

    @JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio

  • DiltonPaul17
    Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu

    @JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • MLokeshwaran
    லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu

    @JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap

  • akashkumar1520
    Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kshitijjazz
    Kshitij Mehta (@kshitijjazz) reported

    @JioCare @JioCare you are totally worthless. No reply in the private chat also. @DoT_India please take this into consideration. No contact with customer support since 20hours!

  • Logeshwaran_B
    Logeshwaran (@Logeshwaran_B) reported

    @JioCare @reliancejio Reschedule after reschedule multiple times, still no resolution. Customer service representative doesn't help, service technician doesn't come, and now I can't even try calling the technician. Excellent service @JioCare

  • ChNSingh16
    Narendra singh (@ChNSingh16) reported

    @JioCare Still problem remains same. 4G network is coming in 5G phone. Network and and the applications are still not working properly till now.

  • bhardwaj_iam
    Somesh Bhardwaj (@bhardwaj_iam) reported

    @JioCare Hi Team, Glad to see atleast things are moving now and you have escalated .Can you please let me know if you have any ETA from your team to solve this issue or is it just getting trapped in the endless loop of follow ups and keep waiting.

  • CopRaviSharma
    RAVI PANDIT (@CopRaviSharma) reported

    @JioCare Network is always on 5g mode but speed capped to 64kbps . @JioCare worst service experience

  • Swatik1212
    Swati Kumari💙 (@Swatik1212) reported

    @JioCare @JioCare Dipesh, this isn't just an 'incorrect payment'. My acc is disabled & your tech already took the antenna! Router is ready for pickup. Since hardware is returned, keeping my money is illegal. Process refund today or I'm filing an NCH complaint.

  • sanjaykumarkrcl
    Sanjay Kumar (@sanjaykumarkrcl) reported

    @JioCare I am badly affected by this glitch, no worries if it is not possible to rectify I can't wait indefinitely as I am totally dependent on some reliable service provider which is now lacking.I will switch over to some other net provider.

  • mr_gunwal3105
    Møńù Ýáđáv (@mr_gunwal3105) reported

    Connectivity but it always shows connect to jio airfiber I have tried uninstalling, update the app but nothing worked Please fix this issue or say you don't want to give fixed landline number service Kindly look into it @JioCare @reliancejio @JIOAIRFIBERIN

  • chintan79
    Chintan Shah (@chintan79) reported

    @JioCare I am checking status of service request 50 times a day and waiting whole day to see your engineer at my door but every day i am getting disappointment. Now i am facing mental harassment from you people and tired from hearing wrong and routine specific untruth excuse.

  • kamlendrasimari
    Kamlendra Mishra (@kamlendrasimari) reported

    Dear @Airtel_Presence and @JioCare Team, Internet connectivity in our area is extremely poor. During power outages, the network often goes completely down, causing major inconvenience. Kindly look into this issue and take necessary action. Location: Simri, Bisfi - 847222