Reliance Jio Outage Report in Chennai, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Chennai come from postal codes 600009, 600001, 600002, 600008, 600078, 600007, 600113 and 600118.
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, State of Tamil Nādu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Reliance Jio
Reliance Jio is having issues since 05:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
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Internet (61%)
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Wi-fi (13%)
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Phone (13%)
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Total Blackout (10%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Chennai, State of Tamil Nādu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, State of Tamil Nādu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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Sushil Kumar
(@mytrip2000) reported
from
Sembiyam, State of Tamil Nādu
@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Roshan Khanted
(@Mr_Khanted) reported
from
Chennai, State of Tamil Nādu
@JioCare how to cancel existing jio fiber connection?
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Aravind
(@Aravind88001838) reported
from
Sembiyam, State of Tamil Nādu
@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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Noobie kid
(@Noobiekidindia) reported
from
Chennai, State of Tamil Nādu
@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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vignesh karthik
(@vicky_rulezz) reported
from
Saidapet, State of Tamil Nādu
@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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Hariprasad R
(@Hariprasad_2511) reported
from
Chennai, State of Tamil Nādu
@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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Jude Sannith
(@JudeSannith24) reported
from
Chennai, State of Tamil Nādu
Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Hari Haran Hari vj
(@HariHaranHariv2) reported
from
Sembiyam, State of Tamil Nādu
@reliancejio very very poor network in my location
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AKH
(@uakashkumar1) reported
from
Saidapet, State of Tamil Nādu
@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Venkatesh Srinivasan
(@venkichats) reported
from
Nāravārikuppam, State of Tamil Nādu
@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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paras jain
(@parasnew7) reported
from
Sembiyam, State of Tamil Nādu
@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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G Sathya Narayanan
(@GSathya14) reported
from
Saidapet, State of Tamil Nādu
@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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vignesh karthik
(@vicky_rulezz) reported
from
Saidapet, State of Tamil Nādu
@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vinay Patel
(@VinayPa61312125) reported
@JioCare @_MukeshAmbani I registered a complaint many times but your technician not doing any thing to increase the speed. So I want to look into my complaint and also I want to exceed my plan expiry by 20 to 30 days which you destroy by giving 400 kbps speed.
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🇮🇳 पुष्पेश सौरभ 🇮🇳
(@realsaur) reported
Hello @reliancejio your internet and calling services are too #poor at my place now a days. Could you please improve your service quality ? @JioCare #bad_service #jiodown
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Shiekh Fawaz
(@Fawaz_Social) reported
I have reported multiple times @jiocare but did close my issue without any resolution So I want it to escalate further @TRAI.
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Laxman Mishra
(@laxmanmishr) reported
@JioCare Thanks for your reply to my comment I am facing a problem in my area when electricity is not there. Personally I checked and found there was no fuel for the generator that time I am facing internet issue
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Bug
(@Bug31184689) reported
@reliancejio @JioCare i have 2 jio sim card one has 5 years old main number and second one is recently ported from airtel so my question is my new sim support 5G in my phone and my old one main number not support 5g i check all my phone setting but facing same issue please help
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ANIL KUMAR
(@anilsura892) reported
Jio network is very bad in the area, I have complained many times but there is no solution properly, plz. Help us. @reliancejio @JioCare @reliancegroup
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Bottom-Line
(@SmileAwayyy) reported
from
Vashi, State of Mahārāshtra
@reliancejio I pressed the option for English when I dialled customer care. The dude started speaking in Hindi and was adamant he could only speak Hindi. He said he would transfer the call to someone who spoke in English, but am still holding….more than 10 mts and no response
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Sitansu
(@SSS_Sitansu) reported
@JioCare It's been a year since we are facing slow internet issues in Badaraghunathpur, Bhubaneswar, Odisha-752054. We have lodged so many complaints through the customer service portal but still, no resolution has been provided.
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Dr Harshith Mundalahatti | ಡಾ. ಹರ್ಷಿತ್ ಮುಂದಲಹಟ್ಟಿ
(@dhruva_thaare) reported
@JioCare I am not able to get access to Twitter, Google Chrome browsing n few other websites on @reliancejio network. All other network is working. Kindly resolve this issue. APN settings are also correct #jio
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Simp Halo
(@Simp_Halo) reported
@reliancejio you will find new customer today