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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 28, 7:06 AM GMT+5:30.
  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 13% Phone (13%)
  • 9% Total Blackout (9%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600040 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Wi-fi 3 hours ago
Chennai Total Blackout 3 days ago
Chennai Internet 6 days ago
Chennai Internet 6 days ago
Chennai Internet 7 days ago
Chennai Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • HariHaranHariv2
    Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu

    @reliancejio very very poor network in my location

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    Sir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • KumarPari12635
    DILLIP KUMAR PARIDA (@KumarPari12635) reported

    @Kamaleshganu @JioCare Wrost Service 👺 I am also facing the same problem with my Jio AirFiber connection. Almost every day there is slow speed or no network, and outages are very frequent. This is causing a lot of inconvenience. Please fix this issue as soon as possible and provide stable service.

  • gprithvi114
    Prithvi (@gprithvi114) reported

    @reliancejio @JioCare For the past few weeks, the network in my area has gone to hell. I used to get a decent signal inside my house, but now I’m back to wandering around like a idiot trying to find one random spot where it works. It’s frustrating and completely unacceptable.

  • MohammedQu54680
    Mohammed Qureshi (@MohammedQu54680) reported

    @SmileSg123 That’s frustrating, when you just expect basic SMS service abroad. My brother had the same issue managing packs for OTPs was a hassle. I suggested him to opt for @reliancejio on his next trip as they offer VoWiFi with no extra charges on incoming SMS and he thanks me for that🤪

  • DreamzMusical
    debasis41 (@DreamzMusical) reported

    @JioCare Hi Team, it's been 3 days since payment, but my Jio Fiber plan still inactive. Money debited without service, request urgent resolution or refund with compensation for the inconvenience.

  • debashissarang1
    debashis sarangi (@debashissarang1) reported

    @JioCare @jio_fiber Its the 8th day i have been complaining for my jio fibre.But no engineer have visited to solve the issue.Lets see if they are coming first or i will change the connection first.Everyone executive from your care is only saying give us some time. No solution

  • uttampatidar
    uttam k patidar (@uttampatidar) reported

    @JioCare Repeated same responses every time. Issue still not resolved even after claimed engineer visit. Only asking for more time without action is not acceptable. Provide a clear resolution and timeline immediately. @JioCare @reliancejio

  • Mailtokarthick
    Karthick Dharmarajan (@Mailtokarthick) reported

    @JioCare If you care..contact me with meaning full update..if not consider one more customer down..

  • chintuspeaks
    DEBAPRIYA PANDA (@chintuspeaks) reported

    @JioCare @reliancejio internet down from last day । Done with you

  • sange38350
    Revat ****** (@sange38350) reported

    @reliancejio Hello Team, I tried getting my Internet connection back but seems like the diagnostic says for the last few days there is an issue. Our professional and personal work front is suffering due to this there is no option to ask for a service engineer scheduled finally I had to use this platform. Kindly help

  • Jagpree94497013
    Jagpreet Singh (@Jagpree94497013) reported

    @reliancejio @JioCare @reliancejio Don't buy any product from jio they're making us fool unless service my relocation request is still pending it's 15 days gone but jio is slipping unless service.