Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 6:29 PM GMT+5:30.
- Internet (54%)
- Wi-fi (21%)
- Phone (17%)
- Total Blackout (8%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600078 and 600040 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 18 hours ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Biplab Kumar (@biplab_kumar95) reported@JioCare @reliancejio Very disappointed with the Jio AirFiber service. Facing frequent issues in April—low speed, poor connectivity, and now no internet since morning. Unable to even reach customer support. Paying bills on time but no proper service.
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Kishlay kumar (@Kishlay11) reported@JioCare Useless contact of jio. Just autobot is available everywhere that is worthless. I paid for aur fiber more then 15 days ago but still it's didn't install. If u can't then return my money I will get airtel. Airtel is little bit costly but I will service atleast.
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vikas chauhan 🇮🇳 (@chauhan9250615) reported@JioCare Idiot - This is completely unacceptable. It has already been 3 days and the issue is still not resolved. Who is going to bear the daily cost and inconvenience caused to me? Will you extend my recharge or compensate for the downtime? Please stop giving generic responses and resolv
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Bhargav (@penny_black26) reported@JioCare Had placed order for jio fiber, paid the installation amount Tuesday 21/apr/2026. Completed kyc, still the box installation is pending, jio service team is not responding. Order id- NOOOO1CZQ6LE Request number: LR00001D1KCL
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Dipak Dutta 🇮🇳 (@Dipak_R_Dutta) reported@MumbaichaDon I don’t have any problem with that. What BJP and his top leadership do is to make Raghav Seat with top bosses of @airtelindia and @reliancejio. Then they should to try understand what Raghav was telling in Rajyasabha is that fluke or he can reduce price. Is he capable of being PM
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Sanjeevaraddi Melagiriyappanavar (@sanjd2005) reported@JioCare Pathetic jio service, extra platform charges are added even after denial of service, my stmt # 443011517637. I called 3 times on the issue, they did not care about my issue, they were arrogant and rude. At least tell me the steps to cancel the jio fiber connection.
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anuj patidar (@anujpatida4006) reported@JioCare @reliancejio @jio_fiber Extremely poor service from Jio AirFiber. Applied on 14 April 2026, KYC completed and payment of ₹807 already done, yet installation is still pending with zero updates. Order No: NO0001CVNUUW Location: Sawer, Indore This kind of delay is unfair
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HARSITplayzyt (@harsitpand70585) reported@reliancejio @JioCare kya ganda service h jio call se nhi horha
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K Sri teja (@Sriteja2147) reported@JioCare Hello, i am here to raise a complaint regarding our jio air fiber connection which has been getting disconnected frequently. We need to remove all the connections keep it aside for sometime and connect again to get the internet back this is happening many times in a day.
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Umesh_Jagadal (@umeshjagadal) reported@JioCare Can you please raise a ticket for this recurring AirFiber outage? I’d like to know what workaround you’re providing for the problem and a clear ETA on when you plan to permanently close this issue. Customers deserve accountability, not endless delays.