Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 1, 5:27 PM GMT+5:30.
- Internet (60%)
- Wi-fi (23%)
- Phone (14%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 4: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Internet | 4 days ago |
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Internet | 5 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
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Wi-fi | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare without solving the problem is closed. How it got closed
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Hitesh Soni (@iamhiteshsoni) reported@JioCare Dear Customer, We regret to inform you that installation of your JioAirFiber connection for Order no. NO0001DS7OC2 is delayed due to technical reasons. Our team is working on the same and will contact you once ready for installation... Cancel the installation process my refund
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Saurin Thakkar (@saurin_thakkar) reported@JioCare Worst service ever from @reliancejio @JioCare . If we as a customer dont remind you then you dont even work. Its been 5 working days and JioFiber service man has not even visited the house for viability of connection.
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Gautam (@EngMechGautam) reported@JioCare I am not satisfied with this response. till now no one has come for installation. Repeated replies saying “your request is in process” If installation cannot be completed immediately, please inform me clearly. Otherwise, I will cancel this request and move to Airtel.
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Sunil Kumar Singh (@SunilKu85147435) reported@JioCare Just 24 hours before i bought Jio sims . Not 1 but 2. After complaint i have to wait for next 72 hours. That means 5 days I can't use data service. I have already airtel sim for calling. Ambani u can earn money not respect . Ghatiya businessman.
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Kanishka Kashyap (@KashyapKan69076) reportedWhat kind of network coverage is this, @reliancejio and @JioCare? Even near the Jio tower on Lateri Road, Maksudangarh, the internet speed is extremely slow. What's the point of having 5G if videos won't even load, let alone download properly?
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Pankaj Rathod (@Pankse123) reported@reliancejio my jioairfibr not working since yesterday early morning, I raised ticket through jio app at 12 noon The technician did not turn up and his mobile was switched off. My daughter missed her online NPAT exams today morning. Who is responsible. Jio service is worst
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Dr. Tandon / J K (@tandonjk) reported@JioCare @JIOAIRFIBERIN I have Jio connection at my café, office, and villa. Since installation, I have been facing continuous network issues & have raised multiple complaints. Every visit by representatives has resulted in temporary assurances but no permanent resolution. Despite repeated follow-ups the problem persists and is affecting my business as well as daily operations. Requesting urgent intervention from the concerned team to resolve this matter permanently. Complaint history available on request
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Baljeet S. Juneja (@Juneja_Baljeet) reported@JioCare Will anyone fix or shoud I go higher ?
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Priyesh ram krishna (@PriyeshRam) reported@JioCare Internet has been down since yesterday 12 PM. Complaint SR00002LK4K0 was raised and engineer visit was scheduled for today (4–5 PM), but it was rescheduled to tomorrow without my consent. Customer care asked me to wait until 4:30 PM, and now no agent is reachable.
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deepak holgade (@deepakholgade) reported@JioCare @reliancejio @TRAI Deadline already crossed, still unresolved. Kindly share final resolution timeline today itself.