Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 12, 10:54 AM GMT+5:30.
- Internet (52%)
- Wi-fi (33%)
- Phone (14%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600078 , 600041 and 600040 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
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Chennai
|
Wi-fi | 1 day ago |
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Chennai
|
Wi-fi | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Phone | 3 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu@JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil NaduWhat is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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reddy (@i0xReddy) reported@JioCare @reliancejio @_MukeshAmbani I am facing very weak 5G signal strength in my area, which is significantly affecting my internet usage and overall service experience. Location Details: Village: Kotha Giriya Palle Post: Vellatur Mandal: Pendlimarri District: Kadapa (YSR District) State: Andhra Pradesh PIN Code: 516216 It is important to highlight that on your official website and coverage map, my village and even the surrounding 1–2 km areas are clearly marked as 5G coverage zones. However, in reality, the network is extremely weak, unstable, and often falls back to 4G. This clearly indicates a mismatch between the claimed coverage and actual service quality, which is misleading to customers. Additionally, nearby villages are receiving proper 5G coverage, while my village continues to suffer from poor signal strength and unstable connectivity. This issue is affecting hundreds of families in our village who are using Jio services. Our village is a densely populated area, and the earlier explanation provided by your team stating “low population” is incorrect. I have already raised multiple complaints through customer care and also escalated the issue via social media platforms. However, no effective resolution has been provided so far. I request you to treat this matter seriously and take the following actions: Conduct a detailed technical network survey in our village Correct the false 5G coverage representation if actual service is not available Improve 5G signal strength and coverage in the area Provide a clear timeline for resolution If this issue is not resolved, I will be left with no option but to escalate the matter further to the through the official grievance portal for misleading service claims. I request your immediate attention and a prompt resolution. Thanking you, Gowri Sankar Reddy Vennapusa Mobile Number: 6305614167
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🇮🇳Krushang Dave🇮🇳 (@KrushangDave) reported@JioCare Infact I am sorry for being your customer.
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Ankit (@Ankit319) reportedAbsolute pathetic service from @JioCare @reliancejio For the last 3 days, my area has been completely stuck on a dead 4G network. Both my mobile data and Jio AirFiber are practically useless, suffering from severe, endless buffering. Working from home has become a complete nightmare. I can't even get my basic office work done because it takes 10 to 15 minutes just to open a simple email inbox! How are professionals supposed to function with this third-rate internet speed? You have the audacity to unapologetically hike your recharge prices by 20-30% every 6 months, but what exactly are we paying for? A 20-30% downgrade in network quality? My family collectively spends a massive ₹9,000 to ₹10,000 on your recharges. Despite paying this premium amount, your failing network is forcing us to buy EXTRA data booster packs out of pocket just to get a functional connection. You are double-charging us for a service you are failing to provide. Is this the world-class 5G experience you endlessly advertise? Logon ko chumt!ya banana band karo
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murali kumar (@muralikumar99) reportedHey @JioCare, my JioFiber was installed & active on April 10, 2026. I picked the 3333 plan, but I'm still not seeing the Google Gemini Pro banner in MyJio to claim as promised. 😟 Can you help?..I uninstalled and installed the app and it is still not showing..
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Mafidul Islam (@IslamMafid10110) reportedJio is providing worst news ever #ShameonOn @reliancejio
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Naresh Mahendra (@NareshMahe72805) reported@JioCare No messages or email received… it’s more than 15 days still my issues not resolved
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Bharat meena (@Bharatm01300972) reported@JioCare @reliancejio Worst network experience! Internet is almost unusable in my area since 5 days Location: 88J6+298, South Side, Kharagpur, West Bengal 721301 Kindly fix this immediately or I will be forced to switch to another network. #JioDown #PoorService
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Pavan Gupta. | Content Creator 📈 (@PavanGuptaX) reporteddownload and 60 Mbps upload Current speed is below 1 Mbps which is unacceptable This is not a user issue this is network failure and congestion Deploy proper infrastructure fix congestion and provide real service @JioCare @DoT_India 2/2
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Vasudev (@CyberVasu9) reportedWtf @JioHotstar @reliancejio it's even not allowing us to watch match, so buffering and lagging
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Shashidhar Hatt (@shashidharhatti) reported@JioCare don't use Jio worst company, go for local internet service they will communicate with you, Jio will never talk with you when you have issues. so don't go for it, Jio fiber is worst from 6 months. they take money every month. but the Jio customer care is not reachable to us.