Reliance Jio outages and service status in Chennai, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 11, 3:36 PM GMT+5:30.
- Internet (69%)
- Wi-fi (13%)
- Phone (10%)
- Total Blackout (5%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600041 , 600040 , 600004 and 600039 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Reliance Jio
Reliance Jio is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 15 hours ago |
|
Chennai
|
Phone | 2 days ago |
|
Chennai
|
Phone | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Total Blackout | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu@JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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vyom dixit (@vyomdixit14) reported@JioCare @reliancejio Facing regular internet issues on JioFiber. Raised diagnostics and got SR ID: SR00003AZFA5 but no resolution. I work from home and need stable internet. This is becoming critical. Please escalate and resolve ASAP. #JioFiber #Bhopal
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Stephen George Lawrence (@StephenGeorgeL) reportedInternet is not working at all. @reliancejio @JioCare
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Alok Anish (@alokanish5) reported@JioCare @reliancejio It’s been over a month, and my ₹1,200 relocation fee refund is still pending. I called customer care 24 times, and every time I get the same promise: “It will be processed tomorrow.” Very poor customer service. Pls process my refund immediately. #JioFiber
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Parthh_15 (@15_parthh) reportedI have been facing issues for the past 24 hours — my Jio Fiber/WiFi is not working. When I called customer support, the agent spoke to me very rudely the service is very poor. My Jio WiFi goes down 3 times a month. @reliancejio @JioCare
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Meghana (@maggisur13) reported@JioCare I hope you’re doing well bcoz my home Internet has been out of service from past 5 days. When do you think it will get reinstate?. Don’t overlook this complaint and do a good job. Done with your negligence in responding to our issue.
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Jatin (@nofearjatin) reported@JioCare @reliancejio @DoT_India Appointment for installation has again been rescheduled without prior information. Please help. Congratulations on booking your JioAirFiber connection. Our Jio service engineer is scheduled to visit your premises on 2026-07-12T15:15:00 for installation
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SUNIL KUMAR (@SUNILKU90058) reported@JioCare Why it is taking so many days to resolve the connectivity issue.. This happens every time...
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Raghu Bajaj (@raghubajaj) reported@JioCare I appreciate the response Yashoda, however, is the problem being rectified?
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Shivam Kr Jha (@Shivam1922967) reportedIt's been 15 days, and my Jio AirFiber is still facing issues. Despite multiple complaints, no action has been taken and the problem remains unresolved. This level of customer support is extremely disappointing. Please resolve this urgently.@JioCare @reliancejio @reliancejio
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PAWAN MALVI (@PAWANMALVI4) reported@JioCare @JioCare Your customer support team has already rescheduled the engineer visit 5 times, but no one has arrived yet. It has been more than 24 hours without service, and every time we contact customer care, we receive the same response that the visit has been rescheduled.