Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 22, 10:24 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Phone (16%)
- Total Blackout (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600078 , 600040 and 600041 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 9 hours ago |
|
Chennai
|
Internet | 16 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Total Blackout | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
-
Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
-
AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
-
Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
-
Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
-
Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
-
லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu@JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap
-
mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
-
Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
-
Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
-
பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
-
sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil NaduWorst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .
-
G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
-
G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
-
gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
-
Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
-
Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
-
G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
-
Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
-
muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
VEERENDRA DHURWEY (@VEERENDRADHURW3) reported@JioCare I am facing Jio 5G issue from last 1 year. I am recharging for 5G but only getting 4G network in my area. This is wasting my money. Please resolve this urgently. Jio No: [7970133760] Location: P998+86G Bichua, Madhya Pradesh
-
Dhemna (@carat_stay2002) reported@JioCare I can't understand that why doesn't I get 5G network inside my home and in the Ground floor. Does yours services are so weak now? Shall I change my Jio Sim? You people are wasting my money instead
-
raju bhai (@rajubhai588139) reported@JioCare If electric power cuts in my area, the Jio network totally stops working.
-
Harsh Wardhan (@iharshvardhana) reported.@JioCare @reliancejio Extremely disappointed with Jio service. I’ve raised multiple network complaints, but there has been zero resolution. Promised vouchers at the time of connection were never provided. When I contacted customer care..
-
S H A R M A (@docinboxes) reported@JioCare @reliancejio Order ID CO0001RPN079 dt 09 Apr …..no noise yet … jio seems to be running extremely fast … or may be its jet lag … did over speeding miss this order …. More than 14 days to address an issue ??? @_MukeshAmbani is someone coming from Mars ? Request someone to provide a spacecraft …
-
Ashish Rai (@AshishR11931632) reported@JioCare What kind of escalations and monitoring are you doing that @JioCare is not able to complete and why are you closing service request without completing
-
Nik P (@MarkedTeja) reported@JioCare One day after restoration, internet is down again. Such poor experience it has been!
-
Shailesh Dubey (@shaileshdubey18) reported@JioCare @JioCare In just 15 days, I faced 5 days of downtime on Jio Fiber. Why should I pay for service I didn’t get? Extend my validity by 5 days immediately. #CustomerRights
-
Vibhu Malhotra (@m_vibhu) reported@JioCare It’s hard to decipher the intentions of jio employees. Customer support keep disconnecting calls, social media team keep lying. False assurances and fake network.
-
Jaya ram (@jayaramsurya111) reported@Airtel @JioCare provide seamless support. Why can’t @BSNLCorporate match that standard? My parents (65+) live in a village with rising crime. Police advise installing CCTV cameras. I CANNOT install cameras because BSNL won’t fix a basic internet connection.😤 #BSNL #DigitalIndia