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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 1, 5:27 PM GMT+5:30.
  • 60% Internet (60%)
  • 23% Wi-fi (23%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 3 days ago
Chennai Internet 4 days ago
Chennai Internet 5 days ago
Chennai Internet 8 days ago
Chennai Internet 9 days ago
Chennai Wi-fi 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • sumanmohanty
    Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu

    @reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • iamhiteshsoni
    Hitesh Soni (@iamhiteshsoni) reported

    @JioCare Dear Customer, We regret to inform you that installation of your JioAirFiber connection for Order no. NO0001DS7OC2 is delayed due to technical reasons. Our team is working on the same and will contact you once ready for installation... Cancel the installation process my refund

  • saurin_thakkar
    Saurin Thakkar (@saurin_thakkar) reported

    @JioCare Worst service ever from @reliancejio @JioCare . If we as a customer dont remind you then you dont even work. Its been 5 working days and JioFiber service man has not even visited the house for viability of connection.

  • EngMechGautam
    Gautam (@EngMechGautam) reported

    @JioCare I am not satisfied with this response. till now no one has come for installation. Repeated replies saying “your request is in process” If installation cannot be completed immediately, please inform me clearly. Otherwise, I will cancel this request and move to Airtel.

  • SunilKu85147435
    Sunil Kumar Singh (@SunilKu85147435) reported

    @JioCare Just 24 hours before i bought Jio sims . Not 1 but 2. After complaint i have to wait for next 72 hours. That means 5 days I can't use data service. I have already airtel sim for calling. Ambani u can earn money not respect . Ghatiya businessman.

  • KashyapKan69076
    Kanishka Kashyap (@KashyapKan69076) reported

    What kind of network coverage is this, @reliancejio and @JioCare? Even near the Jio tower on Lateri Road, Maksudangarh, the internet speed is extremely slow. What's the point of having 5G if videos won't even load, let alone download properly?

  • Pankse123
    Pankaj Rathod (@Pankse123) reported

    @reliancejio my jioairfibr not working since yesterday early morning, I raised ticket through jio app at 12 noon The technician did not turn up and his mobile was switched off. My daughter missed her online NPAT exams today morning. Who is responsible. Jio service is worst

  • tandonjk
    Dr. Tandon / J K (@tandonjk) reported

    @JioCare @JIOAIRFIBERIN I have Jio connection at my café, office, and villa. Since installation, I have been facing continuous network issues & have raised multiple complaints. Every visit by representatives has resulted in temporary assurances but no permanent resolution. Despite repeated follow-ups the problem persists and is affecting my business as well as daily operations. Requesting urgent intervention from the concerned team to resolve this matter permanently. Complaint history available on request

  • Juneja_Baljeet
    Baljeet S. Juneja (@Juneja_Baljeet) reported

    @JioCare Will anyone fix or shoud I go higher ?

  • PriyeshRam
    Priyesh ram krishna (@PriyeshRam) reported

    @JioCare Internet has been down since yesterday 12 PM. Complaint SR00002LK4K0 was raised and engineer visit was scheduled for today (4–5 PM), but it was rescheduled to tomorrow without my consent. Customer care asked me to wait until 4:30 PM, and now no agent is reachable.

  • deepakholgade
    deepak holgade (@deepakholgade) reported

    @JioCare @reliancejio @TRAI Deadline already crossed, still unresolved. Kindly share final resolution timeline today itself.