Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 29, 12:32 PM GMT+5:30.
- Internet (76%)
- Phone (14%)
- Total Blackout (5%)
- Wi-fi (5%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600002 , 600040 , 603103 , 600041 and 600004 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Reliance Jio
Reliance Jio is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 9 hours ago |
|
Chennai
|
Internet | 6 days ago |
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Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Internet | 11 days ago |
|
Chennai
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduIndia's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare and @JIOAIRFIBERIN hey I hv been contacting you since a month. Hope you guys aren't dead yet! Could you look into the issue? Been tried chasing you all. Manager aren't picking the calls technicians don't no the work! #InternalControls #slowspeed
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Hardik (@hardikgohil01) reported@JioCare it’s been 2 weeks my internet is not working. Tried calling customer care so many times but nobody is taking my complaint. So shameful, looting people. Not getting internet for what I paid. Fix it asap
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JioCare (@JioCare) reported@mmatld1qw faced: 5. Latest time of issue 6. Handset Model 7. Alternate contact number You can also check further information on unable to make calls by logging on to MyJio App and following the Path below: JioCare’ » ‘Troubleshoot’ » "I am not able to make calls". Our app will (2/3)
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vishalbabu muttur (@VishalbabuGM) reported@JioCare I have been hearing this since 4 days, yet no one reached out , it's clear failure in service, @reliancejio should first provide me connection and compensate for the 4 days of loss
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nick (@Nick_N_Shah) reported@JioCare Ishveen, what's the update on SR00003C5U11 ? Y not use this equation of, Phone(support team + jio social media team + customer with issue > 1 month) = Any issue resolved can b used? How about using it to fix my issue
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Arnav Das Sharma (@arnav_d) reported@reliancejio hi Jio I want to discard the horrible service rendered by @Airtel_Presence. Can you please contact me, I think I’ll shift to Jio WiFi.
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सुबोध श्रीराम (@SaxenaSubodh) reported@JioCare @JioCare Read the tweet properly! This is not a service issue with my number. I am giving feedback on your unfair pricing structure. ₹899 for 90 days vs ₹200 for 30GB on JioFi makes no sense. Kindly route this feedback to your product team for review.
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Prakash Srinivasan (@prakashsrini) reported@JioCare Your employees are so lazy that they say they will come but never come! I will keep escalating this DAILY. Multiple sim delivery people were allotted, NO ONE turned up! I need this order cancelled and give me my REFUND.
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Manish Chopra (@Manishpaeds) reported@JioCare Why Service request ID SR00003CIK7L has been put on hold ? Unable to raise a new service request from the app
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prabodh shirke (@parimyangel) reported@JioCare Do I need to share my complete home address? Is someone from Ambani's office going to visit my home to check why the network isn't working? Please stop asking for the same details repeatedly and focus on resolving the network issue.