Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 20, 2:35 PM GMT+5:30.
- Internet (59%)
- Wi-fi (23%)
- Phone (18%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600002 , 600078 and 600041 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 8 hours ago |
|
Chennai
|
Phone | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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R S SHEKHAWAT (@_RoyalShekhawat) reported@JioCare After Replying to @JioCare I have received DM to me for reopening the service request.
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Honest Guy (@GamingRaybit) reported@JioCare I ordered a personal number from your app on 17th April and it's been more than 48 hours and still no update from your side and the number of delivery guys is also switched off since last 3 days. A very bad experience, refund my money ASAP
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Deepankar Das (@iamdeepankardas) reportedDay 4 and still nothing. No action, no accountability, no respect for customers. This is how you treat paying users? Shameful service. @JioCare @reliancejio
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lovekaushik (@lovekaushik9731) reported@JioCare @JioCare this number was issue id of my brother and is he is missing kindly issue this number 7988731930 as postpaid connection to me thanks
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Amrit Thiara (@myselfamrit) reported@JioCare From last 21 days i am pleading for the installation and now for refund. Your team member fooled me by taking 2200 in cash and paying 1200 for my booking. This will surely not help jio to build their customer base. Please do the needful so that i can get my 2200 cash back. Plz
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Advocate Sanjaysinh Rathod (@Adv_Sanjaysinh) reported@JioCare The time of rescheduled visit is also over and technician has not visited yet. Very unprofessional service Jio care.
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rajesh kajla (@KAJLABRAVO) reported@JioCare Plz do not take Jio Fiber connection. They treat customer like garbage. it would be sheer harassment I had lodged a complaint on 18/4/2026 vide Service request No.SR000033V2M3 to Jio Fiber no resolution even after 2 days Clear cut case of monopoly and unfair trade
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Amol Gavhane (@AmolGavhane6699) reported@JioCare I received below msg, Dear Customer, This is to inform you that your JioFiber Service Request No. SR000033N8Y1 for has been successfully processed. Plz tell me which service request processed, my order NO0001CX5GKK is still pending, what's is going on
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Golden Eagle (@GoldenE45959193) reported@JioCare still no resolution and no timeliness to solve this pending matter. @reliancejio pls refund my amount and I may consider to shift to other better qualified service provider.
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Nikhil Raul (@nikhiluraul) reported@JioCare @JioCare you guys are only bothered about payments service is not at all important only want people's money , I have highlighted the network teams problem to your team so many time still no one is interested in resolving this