Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 22, 9:20 PM GMT+5:30.
- Internet (56%)
- Wi-fi (21%)
- Phone (13%)
- Total Blackout (8%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600041 , 600002 , 600007 , 600004 , 600040 and 600034 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 18 hours ago |
|
Chennai
|
Internet | 20 hours ago |
|
Chennai
|
Phone | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Pradhan (@Abhi_Pradhan27) reported@JioCare I’ve already paid for a full month's subscription, but your service was completely down for over 24 hours. Why shouldn't I get a refund or credit for the period you failed to provide the service I paid for? Please resolve this. #JioDown #cjp #jiofraud
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ASHIT KUMAR BHATNAGAR (@ashit_bhatnagar) reported@JioCare @reliancejio @AkashMAmbani I only want to know one thing — when exactly will the internet issue in Raipur, Chhattisgarh be resolved? It has already been 8 days, and there is still no clear update, no estimated restoration date, and no proper human response from
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Devendra Singh Khokhar (@kumard1958) reported@JioCare Big cheater company having advisors trained for cheating not interested to solve the customer issue and even not interested to respond on email
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Dr. Subhromegh Dutta (@SubhromeghDutta) reportedWhy don't jio home have he option to terminate air fiber connection. I want to terminate it on 30/05/2026. The customer care is replying it is temporarily discontinued. I have send emails to jio air fiber care and jio grievance. Don't persuade to relocate. @reliancejio @JioCare
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iãmrãkéšh™ (@rptapaskar) reported@JioCare Could you please provide an update on the current work being undertaken? My neighbor's Jio service is operating without issue within the same building.
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Abhishek Pradhan (@Abhi_Pradhan27) reported@JioCare Hi team, as informed I paid for a monthly subscription and you failed to provide service without an interruption. Now I need the refund because of your service interruption.
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सुनील शाह (Sunil Shah)🇮🇳🚩 (@shahsuneel) reported@reliancejio Bangalore 50 residents in Our apartment are using Jio Wi fi network,they assured that they will give complimentary Wi fi connection to association office but till date no connection has been given.
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Sakshi Sugandhi (@SakshiSugandhi) reported@JioCare @reliancejio i am extremely frustrated with your Jio AirFiber service. My connection started on 26 February, and since day one I have been facing internet connectivity issues. Websites and applications keep getting stuck on loading and many times do not open properly at all. Despite having WiFi, I am forced to use my mobile hotspot for basic work. For the last 3 months, I have been calling customer care almost daily, but there is still no proper solution. Your team keeps giving fake commitments like “trust us, your issue will be resolved within 24 hours,” but even after months the issue still exists. Service requests are repeatedly marked as resolved without actually fixing the issue or confirming with me. Different requests like network issue, Ethernet port flap, STB change, WiFi-AP change, and SSID issue were raised, but nothing permanently solved the problem. I even took another new connection on the same number, but the same issue is still happening there as well. Even the new ₹807 connection/recharge is getting wasted because of your poor service. Your team is still unable to clearly explain where the actual issue is and only keeps asking me to wait. This has crossed all limits now. If another complaint is marked resolved without fixing the issue, I will escalate this matter further.
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Ankit Singh (@aankitsinngh) reported@JioCare Go **** yourselves, you *************! Shut off my Wi-Fi connection right now and shove your router up your ***. @reliancejio @JioCare
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Dr.Anamika Saini (@ana_anamika95) reported@JioCare @JIOAIRFIBERIN Is disconnecting customers now part of your resolution process? paid for a service,not for endless followups, repeated explanations, n disrespectful support.This level of negligence, poor customer handling, and failure to resolve issues is completely unacceptable. @JIOAIRFIBERIN