Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 25, 6:29 PM GMT+5:30.
- Internet (54%)
- Wi-fi (21%)
- Phone (17%)
- Total Blackout (8%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600078 and 600040 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Reliance Jio
Reliance Jio is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 1 day ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil NaduWhat is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu@JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service
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Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu@JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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Mahesh (@mahemasd) reported from Chennai, Tamil Nadu@KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mahankali Nagendar (@NagendarN13902) reported@reliancejio @JioCare last two days onwards I'm facing worst signals...
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Raj (@Rajjhyd8) reported@JioCare This has been really unbelievable the jio service there’s no way to talk to a customer care representative…. Being the weekend my jio setup box isn’t working or responding and i have no contact to reach out. Please give me a call back ASAP.!!!! Its weekend all r home.
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...- .. -- .- .-.. (@phenomenon75) reported@JioCare I am getting my entire society to uninstall Jio keep the ****** Ai customer care. Good luck
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Gaurav Sharma (@gaurav_adichwal) reported@reliancejio @JioCare @_MukeshAmbani i complaint about poor internet speed in my area on 5/4/26. No action taken till yet. So poor service of jio. Shame on jio
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ANIRBAN CHAKRABORTY (@ANIRBAN_ER) reported@reliancejio @JioCare Wi-Fi down for 48+ hrs on my Jio Fiber (+91-8031645153).“temporarily suspended.”Called support multiple times—no resolution, no clear update.Even got assurance today at 11:33 AM from Technical Escalation Team that it’ll be fixed by 1:34 PM—still not working.
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Gurdit Singh (@gurdit_lugani10) reported@JioCare Jio Fiber home is not working since morning. Raised a service request but an engineer is still not assigned. Is this how seriously you care about customer service? Pathetic and slow service. A local internet service provider gives 10x times better service than you guys.
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Cnu Bhatkal🇮🇳 (@Shri_moger) reported@JioCare @mrforinc @JioCare I raised a complaint on 20-04-2026 (SR000033VRAH), but it is STILL not resolved. I was told ODU spares are not available. How long should customers wait? Please resolve this immediately. This delay is unacceptable. #Jio #CustomerService #consumerright
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Kathirvel.p (@Kathirvelpal) reported@JioCare No action so far.. inspite of call back from customer care also. Really horrible service. If I had not paid till sep 2026 I would have cancelled the connection
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Arghyadip Ghosh (@ArghyadipGhos17) reported@JioCare @JioCare This is not a coverage issue. Earlier n78 (3500 MHz) was working perfectly at the same location with ~700 Mbps. Since 21 April, only n28 is available. Please confirm if n78 is currently disabled or under maintenance on this tower and provide a clear timeline.
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Akundu (@akundu20) reportedToday on 26/4/26 assured to come by 9.30am neither the engineer pick the call nor anybody come till now. Neither any jio customer care number available for talk. What kind of service it is @JioCare @_MukeshAmbani during payment it was 2 fast bt during installation Im taking pain.