Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 3, 8:21 AM GMT+5:30.
- Internet (74%)
- Wi-fi (16%)
- Phone (5%)
- Total Blackout (3%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600041 , 600039 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 2 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu@JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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3112aryan2 (@3112aryan2) reported@JioCare Hi, thank you for the update. However, my JioFiber connection has already been down for more than 48 hours, causing significant inconvenience. I need clarity on: Exact technical issue causing the outage Estimated resolution time (ETA) @JioCare
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Bharat Bhushan (@Tiwaribbt) reportedSallehpur,Gopalganj,BR are facing severe Jio network issues for a long time internet speed is extremely slow Despite This time complaints, the issue remains unresolved. Kindly look into this matter and resolve it at the earliest? @JioCare @reliancegroup
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Lijo Baby 💎 (@TheRealLijoBaby) reported@kasaudhanji99 @JioCare @reliancejio This is the reason I stopped recharging via GPay. Sometimes this issue will happen, you will get refund from GPay. Anyways, always use mobile operator app for recharging. And huge money transfer always use respective bank app.
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Shivaanand Chand (@chand_shivanand) reported@JioCare Dear JioCare, You have crossed all limits of poor customer service. For the last one month, I have raised complaints through the app, made several calls, tweeted multiple times, and even tried contacting your representative Tejas. Either the calls are not answered, or every complaint is closed automatically with a false update saying it has been resolved. No one has actually contacted me or visited my premises. After every tweet, I receive the same standard template: “We understand your concern.” “Rest assured, your issue will be resolved soon.” Please stop sending these copied-and-pasted replies. They have no value after one month of inaction. My issue is extremely simple. Your set-top box has been blocked. It only needs to be replaced with a new one and installed. If Jio is capable of doing this, then give me a definite date and time. If you are not capable of doing it, then say so clearly. At least tell me where I can obtain a new set-top box myself, and I will arrange it. Your engineer can come later for installation and activation. Keeping a customer waiting for over a month with repetitive assurances and no action is highly irresponsible and unacceptable. Please stop treating customers this way. I expect a clear and honest response with a concrete solution—not another standard message saying, “Rest assured, we are working on your concern.” Shivaanand Chand ( 9892078122 )
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Akshita Maurya (@akshita_maurya) reported@JioCare @jio_fiber Day-3 of them being as pathetic as they could be. Still, no sign of relocation/technician. Took the money upfront. I'm facing loss of pay because I'm unable to do my office work. Who ******** is going to repay me for that. #useless #worst
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shubham jha (@Who_shubhamjha) reported@reliancejio dear team my internet is not working from few hours suddenly please check
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Shuubham Gupta (@shubham8955) reported@reliancejio How come such big company showing error in billing amount on their app where payment is already paid by customer.Billing cycle is of 1 may- 31st may. Bill generation date-1st of june Payment date -4th June Account Number-100498388104 On app right now overdue shown
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ArunPrabakaran Shanmugasundaram 🇮🇳 (@ARUN_PRABAKARAN) reported@JioCare This has been close to 4weeks. There r >1lakh users here, I am sure most opted for the True 5G are deceived by Jio's careless attitude here. I, who is happy with local fibernet but wanted to explore Jio Fiber is dropping the ball now due to this careless customer support.
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Aman (@A4Aman_01) reportedHey @reliancejio @JioCare I recently ported my SIM to Jio after seeing so many ads for Gemini Pro. But your network is terrible. I'm not even getting 4G. You can't even provide reliable internet in a Tier 1 city like Chennai, & NIRF #1 campus, IIT Madras. Pathetic experience
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sudhir singh Rathore (@sudhir_singh99) reported@JioCare I’m extremely disappointed with JioFiber. My Wi‑Fi issue is still unresolved despite multiple complaints. I booked an engineer visit for 6–7 PM, but he called to say he was busy and couldn’t attend. Please disconnect my connection and arrange router pickup.