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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 1, 5:27 PM GMT+5:30.
  • 60% Internet (60%)
  • 23% Wi-fi (23%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 3: Problems at Reliance Jio

Reliance Jio is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 days ago
Chennai Internet 3 days ago
Chennai Internet 4 days ago
Chennai Internet 7 days ago
Chennai Internet 8 days ago
Chennai Wi-fi 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu

    @JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • vijaianandn
    Vijai Anand (@vijaianandn) reported

    Service Request SR0000352NP3 dated 4/5/2026 is still pending . Rewiring request raised one month ago. No one attended till today. Very poor customer service from @jiocare @jio_fiber .

  • vijaianandn
    Vijai Anand (@vijaianandn) reported

    Service Request SR0000352NP3 dated 4/5/2026 is still pending . Rewiring request raised one month ago. No one attended till today. Very poor customer service from @jiocare @jio_fiber @reliancejio

  • SandeepBorana9
    Sandeep Borana 💯%Follow back (@SandeepBorana9) reported

    @JioCare jio internet connection very poor service support. Last some days i am facing lots off issue in internet.

  • doctrx9
    Bavish (@doctrx9) reported

    There’s been a shock circuit near my house and my jio fiber is disconnected The helpline isn’t taking me anywhere Please help @JioCare

  • pahari_sudip
    sudip pahari (@pahari_sudip) reported

    @JioCare No vpn . Replied over DM. Fix this issue asap. Else send a technician.

  • kunalkishor321
    Abhishek Kumar (@kunalkishor321) reported

    @JioCare 7 days of outage (May 28–June 3), a ticket falsely closed as "resolved," and your only response is "it's temporary & we're working on it"? 🤡 Three different agents (Bhavana, Priyanka, Sukhmeet) gave the SAME copy-paste reply. Not one concrete timeline. Not one accountability.

  • abhi04
    abhishek sharma (@abhi04) reported

    @reliancejio @reliancegroup @JioCare please solve my issue or cancel My order and give me refund. If this is the service you are giving for taking a new connection, how can you ensure after sales service.

  • Sanufz0929
    Kumar Sanu (@Sanufz0929) reported

    However, he did not show up, and now I am being told that no technician has been assigned for today's visit. My internet service is still not working, and despite repeated follow-ups, there has been no resolution. This level of service is unacceptable. @JioCare @reliancejio

  • notsosavage9
    Not so savage (@notsosavage9) reported

    @JioCare @reliancejio @JioCare Jio fiber deactivation request was abruptly closed without any resolution. Please open another ticket to deactivate my Jio Fiber connection

  • apoorvjain_ups
    apoorv jain (@apoorvjain_ups) reported

    @JioCare It's been 10 days since my broadband internet stopped working. Every day I'm told "it will be fixed today," but there has been no resolution yet. This prolonged outage is causing significant inconvenience. Kindly provide a definite timeline. #CustomerService #InternetOutage