Reliance Jio Outage Report in Chennai, Tamil Nadu
Why is my Reliance Jio service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600078 , 600102 , 600004 , 600041 and 600082 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Full Outage Map
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Reliance Jio users through our website.
- Internet (61%)
- Wi-fi (14%)
- Phone (12%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 42 minutes ago |
|
Chennai
|
Phone | 11 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@JioCare . I recently got jio fibre connection . Very bad connectivity . Problem happened 4 times in 2 months . Can you fix this problem permanently please ?
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare I called your customer care atleast 10 times over the last four days regarding my wifi not working. It's still not resolved and your customer service keeps promising to do it the same/next day but no action yet. We're all working from home, please do something soon
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Sindhuja Janakiraman (@Sinjaa08) reported from Saidapet, Tamil Nadu@JioCare You're the worst customer care I've come across. There's been no response even after our repeated calls and messages on our malfunctioning #JioFibre
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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M ARVIND KUMAR JAIN (@risinisi) reported from Sembiyam, Tamil Nadu@JioCare Respected sir, Regarding my refund of Jio Fiber connection, availed in Dec 2020, terminated within 30 days of free trail. Neither any one called so far nor any notification from Number 1 network of India, it's Jio Fiber. Please initiate my refund immediately. Thank you
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Vij@y@***@r.G (@kewisvijay) reported from Sembiyam, Tamil Nadu@reliancejio hi Team, I am being following up with team for collecting the device back & initiate refund for the last 1 month. Ther s is no proper response from the customer care team
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Tej Bir (@GSINGH000009) reported@JioCare i am hearing this from past 1 year from your representives . but why cant u start the service . Talk To Your Higher Ups
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Kallol roy chowdhury (@canopyofsky) reported@reliancejio @JioCare Have lost my new mobile with Jio number but now I am unable to block my number because never shared the new jio number with anyone. Please help ,how I can block my number for avoiding any unwanted issues. Note:Already called jio custmr service bt no solutn
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SONU KUMAR (@SHAANU_OFFICIAL) reportedMotherf*cker Jio.I have recharged with 2gb/day data plan but internet speed is only 100kbps in this area...It is a city not a village.Don't bring **** named 5G.improve your 4G spectrum We dont need 5G. Infact internet speed of BSNL 3g is 10times of your Jio 4G speed. @JioCare
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Choudhary (@ChoudharyMahraj) reported@JioCare Contact number 8630802923 Even after turning off the permissions of all the apps, the daily data ends. Why is this happening automatically without use net service? Stop all this! Urange customer care call
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Ishan (@ig_agrawal) reported@JioCare Your people are least responsive. You have taken all the money and can not even solve the problem remotely. It is only and only due to your incompetent staff that I am facing such problems.
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Er Nishan Bajwa INC (@nishan_inc) reported@reliancejio @JioCare become India's worst & cheater service provider. They are saying #JIO 4G fastest internet but reality its opposite. Internet speed 0.2KB/s to 20KB/s on 3-4 signal bars. 198 care executive didn't have manner how to talk with customer. @reliancegroup
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Shatadru Saha (@shatadrusaha14) reported@reliancejio @JioCare horrible support and experience while ordering new sim. Contacted customer care, gave false and incorrect information and my sim never arrived. If you can’t provide service, why are you in business? #unprofessional #pathetic #lies
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Dharmesh Bhau (@bhau_dharmesh) reported@JioCare Await reply..Why is it that customer should suffer for glitch in your software..ARRANGE TO REFUND AMT ASAP.. WILL APPRECIATE PROMPT ACTION / REPLY.. HOPING FOR BEST SERVICES & CO-OPERATION FROM JIO..
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Shaurya Chadha (@shauryachadha) reported@airtelindia kindly address the issue of single tower or no network issue with your network being provided at an area spread over no of acres in Ambala Haryana. All of us have to swap to #reliancejio. Approached few people but very pathetic support.
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veeren (@veerendra08) reported@JioCare Still no response from your team? Do you take 1 year for the resolution?