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Reliance Jio outages and service status in Chennai, Tamil Nadu

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 7, 5:42 PM GMT+5:30.
  • 65% Internet (65%)
  • 23% Wi-fi (23%)
  • 13% Phone (13%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Reliance Jio

Reliance Jio is having issues since 10:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Phone 11 hours ago
Chennai Internet 2 days ago
Chennai Internet 3 days ago
Chennai Internet 6 days ago
Chennai Internet 8 days ago
Chennai Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • DisneyThomasJ
    Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu

    @reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

  • hybe23
    Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu

    @JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • mahemasd
    Mahesh (@mahemasd) reported from Chennai, Tamil Nadu

    @KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare

  • sushilkumar1303
    𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil Nadu

    What is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown

  • RankaSam
    sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil Nadu

    Worst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • ShajiMathews3
    Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu

    @JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • BAGHANIYA
    RBB (@BAGHANIYA) reported

    @JioCare @reliancejio 1. if there is no or slow internet issues in jiowifi then there is no way to raise a complaint. They don't have any option to register complaint via jio app and their customer care number auto cuts the call telling there is internet issue in your area.

  • Suvendukumarray
    Suvendu Kumar Ray (@Suvendukumarray) reported

    @JioCare @JioCare The issue appears to be resolved after almost 4 hours, but you have not answered my question. What was the reason for the network degradation, and what corrective action was taken to restore service? Customers deserve an explanation for prolonged disruptions. That's it

  • jigs_jd1806
    JIGS JD (@jigs_jd1806) reported

    @JioCare No electricity and absolutely zero Jio signal in [ DAHEWAN,BORSAD,ANAND, GUJARAT ] right now. How are we supposed to get updates when the network drops the second the power goes? @reliancejio @JioCare FROM LAST 6 MONTHS THIS PROBLEM 😡😡😡😡😡

  • satish_arg
    Satish 🇮🇳 (@satish_arg) reported

    @JioCare Its more than 30 hours now , its not a temporary issue anymore.

  • _shubhrajyoti
    Subhrajyoti satapathy (@_shubhrajyoti) reported

    @JioCare I’ve received the exact same automated script for 6 months. It’s giving zero effort and pure circus energy. 🎪❌ Stop sending copy-pasted replies and actually fix the problem. Escalate this to a human manager immediately. #jiohome #jioAirfiber @reliancejio @JioCare

  • FalcondudeX
    Gourav (@FalcondudeX) reported

    @JioCare I am fed up with your AI bot. When I seriously want to speak to a representative about my issue not being able to recharge my Jio phone number. the AI bot keeps irritating me for the last 1 hour. What kind of ******* service is this?

  • trivediship
    Shipra Trivedi (@trivediship) reported

    @reliancejio fiber internet has been down since Friday morning, but at least their text bot is working overtime. I’ve received 15+ different ETAs in 72 hours.They can't stream data to my router, but they can stream broken promises to my phone with 0% latency. 📱💀damm technology!

  • kosakanishk
    Kanishk (@kosakanishk) reported

    @JioCare Please do create an escalation case or a new ticket. This will only help.

  • ForkYeah07
    Moderately Sarcastic (@ForkYeah07) reported

    @illuminatiGuyy @reliancejio @HotstarReality Too bad

  • banasmita_k
    Banasmita Kalita (@banasmita_k) reported

    @JioCare I already shared all the requested details via DM about 51 weeks ago. You may check the previous messages. Unfortunately, I have not received any reply or update since then. Please investigate this matter and provide a permanent solution.