Reliance Jio outages and service status in Chennai, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Chennai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 14, 11:47 PM GMT+5:30.
- Internet (65%)
- Total Blackout (13%)
- Wi-fi (10%)
- Phone (10%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600004 , 600007 , 600113 and 600002 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 6 minutes ago |
|
Chennai
|
Internet | 2 hours ago |
|
Chennai
|
Internet | 7 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu@JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduIndia's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Neel Patel (@imneelpatell) reported@JioCare Thanks, but calling this a "priority" for 5 days with no resolution is unacceptable. My port-in is still pending. Please provide a clear timeline if you can’t resolve it within that timeline, cancel from your side. No one seems to be coming to deliver or cancel the order.
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ZUBER GOPALANI (@ZuberGopalani) reportedDear Customer, Service request no SR000035VLEZ has been raised in your account. You will receive an update for this request by 2026-05-16T19:05:01. To track the status of your service requests at your convenience, @JioCare
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Kundan Kumar Kushwaha (@its_me_kundan) reported@JioCare Why there is no any update regarding the case. What is wrong with the support??
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Sumit Sharma |🇮🇳 (@sumit_sharma_07) reported@JioCare @reliancejio @JioCare - why such poor accountability? It's been 3 days since I'm facing WiFi issue and there's no proper response or Resolution yet. Who will take accountability? This is totally unacceptable
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Sunil (@Sunil16485174) reported@JioCare what a Bogus network at Vasai East,sativli ,tungarphatta no one is bothered .monopoly of Business is ruin the client suffering
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Bullandthebear (@bigbull00) reported@JioCare Since 4 days my jio fiber line is down and everyday I am getting a message that engineer will be sent and when then another message that request has been put on hold due to technical reasons.If you are not inclined to fix the issue please inform and I will move to Airtel
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Avishek Kumar Mitra (@Avishek__Mitra) reportedDear @reliancejio @JioCare - This is totally unacceptable. You cut the connection for a single day delay in payment and yet you leave people with 2 days of no Internet connection even after having an active plan. No response, no support, nothing! @jagograhakjago fyip
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Sreenu (@kamathsree) reported@JioCare It’s been 48 hours and no engineer is yet assigned to the ticket SR000035Q875 Pathetic service. Can’t even call the toll free number to talk to an agent. What’s the way out here?
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Sundeep Sharma (@sundeepshawarma) reportedHello @reliancejio despite my complaint yesterday and your assurance that the person will come last evening or today morning NO ONE has shown up. What the hell is wrong with you guys?
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_i_am_koustabh__ (@IKoustabh) reportedIs Jio Network Down?? @reliancejio @JioCare @JioHotstar