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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 4 outage signals in the last 24 hours around Chennai, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 7, 10:49 PM GMT+5:30.
  • 59% Internet (59%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)
  • 10% Phone (10%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600002 , 600007 , 600113 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Reliance Jio

Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Phone 14 hours ago
Chennai Wi-fi 16 hours ago
Chennai E-mail 23 hours ago
Chennai Internet 23 hours ago
Chennai Internet 1 day ago
Chennai Internet 4 days ago

Community Discussion

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Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • DisneyThomasJ
    Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu

    @reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • ShajiMathews3
    Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu

    @JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.

  • mach2042
    mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu

    @JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team

  • SriramJamuna
    Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu

    @JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

  • DiltonPaul17
    Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu

    @JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    India's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai

  • manisha03isha
    Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu

    @JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • onkarskn55
    Onkar YADAV (@onkarskn55) reported

    @JioCare poor internet connectivity in my area

  • dsprabu_IN
    DS Prabu (@dsprabu_IN) reported

    @JioCare been trying to reach you from morning hearing the music only for more than 45 mins. Now call gets disconnected when chose talk to customer care. Good service 😬

  • YashNai92160561
    Yash Naik (@YashNai92160561) reported

    @JioCare The resolution hasn’t arrived and this is Day 2. So it is a delay. I have all the proofs. Along with call records and screenshots. Anyway I am proceeding to cancel this substandard service of jio. And shall continue to put out tweets against using this service.

  • _iamardeep
    Amardeep Agrahari (@_iamardeep) reported

    Dear @JioCare, My Jio AirFiber connection linked with +91-552******* has had no internet connectivity for the last 3 days. The router continuously shows a blinking red light and diagnostics report “Service fault detected.”

  • paresh_jp
    Mahakal jp (@paresh_jp) reported

    @JioCare Even after waiting for more than 10 minutes, your customer care executives are not answering calls or resolving customer issues. Such poor support is rarely seen with @airtelindia and even @BSNLCorporate has improved a lot compared to this now.

  • _PrasannaLahoti
    Prasanna Lahoti (@_PrasannaLahoti) reported

    @JioCare my jio air fiber having issues since morning. connected but no internet access. please fix this ASAP.

  • imahmedsk
    Ahmed Shaikh ✖️ (@imahmedsk) reported

    @JioCare @reliancejio Very poor customer service. It’s extremely difficult to reach support, and when we do, we only get auto-template troubleshooting we’ve already tried. This is my last month with @jio_fiber, switching to another internet provider.

  • vickyrgh123
    Vikash Kumar Sahu (@vickyrgh123) reported

    @reliancejio @JioCare Dear Customer, We are eager to resolve JioFiber Service Request No. SR00002KXACY for Service ID connection having JioFixedVoice Number +917762358608 and have managed to get an earlier appointment on 06-May-2026 between 22:00:00 - 23:00:00.

  • _erajayjha
    Ajay Kumar Jha (@_erajayjha) reported

    @JioCare no Internet. Since morning and customer care call is getting disconnect.@TRAI

  • DrKuldeepSolan4
    Dr. Kuldeep Solanki (@DrKuldeepSolan4) reported

    @JioCare I am still waiting for my refund. I also made a complaint the same day i left the message on my Twitter account and mailed it also (complaint no. SR0000355VP9). It's TAT is also going to get over but no refund done.