Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 4, 1:15 PM GMT+5:30.
- Internet (74%)
- Phone (15%)
- Total Blackout (7%)
- Wi-fi (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600004 , 600041 , 600040 , 600078 and 603103 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 7: Problems at Reliance Jio
Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 3 days ago |
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Chennai
|
Internet | 3 days ago |
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Chennai
|
Internet | 4 days ago |
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Chennai
|
Internet | 4 days ago |
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Chennai
|
Internet | 4 days ago |
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Chennai
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduIndia's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav (@___gauravg) reported@JioCare 6.45 pm call - agent confirmed that she logged a service request. I called back again at 9.35pm and the agent said no servic request was logged. Your agents are evening lying on the call.
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Shahil Mohammed (@shahilm605) reportedA customer should never have to fight for a service to be cancelled. I've been trying to disconnect my @JioCare JioFiber connection since 1st August. Six days, countless calls, repeated assurances, zero action. If this isn't resolved immediately, I'll be escalating it legally and documenting the entire experience publicly. #JioFiber #ConsumerRights
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Svaroop Jesangbhai (@SVASvaroop) reportedPaying for 4G but getting zero Network! @ViCustomerCare please fix the issue at Paldi Rathod 382810. Stop relying on pincode level data. Bilodra and Charada have great signals but we are left with nothing. It is very annoying to run outside every time the phone rings. @JioCare
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pranaytaylor 🇮🇳 (@pranaytaylor) reportedDear @JioCare @reliancejio I am writing to formally express my disappointment regarding my JioFiber connection, which has not been working properly for almost a month. Despite raising multiple complaints and following up with your support team, the issue remains unresolved.
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Khushboo Bhargava (@khushibhargava) reported@JioCare Its high time from last 4 days I m not able to use my wifi as no service engineer has visited yet from 3rd August till today no one... I give you the details but still...
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shashank pareek (@shashank_par24) reported@JioCare @reliancejio It's been 10 days with no internet. SR00002MX9M0 (27 Jul) was closed without resolution, and SR00003D6SY5 (4 Aug) is still pending. No engineer has visited despite repeated rescheduling. Resolve this today, or I'll disconnect the service. #PoorService
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pradeep latiyal (@pradeeplatiyal7) reported@JioCare This is what defines a company and its work ethic—I am a Vodafone customer, yet Jio is responding faster than you; you ought to feel at least a little ashamed. Thank u @JioCare can I port my sim while I have a family plan
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Ankur Agarwal (@ankuragarwal172) reported@JioCare @reliancejio what scam are you running with customers? Sold 1 year plan with promise of 100 Mbps...not even getting 1 Mbps. Have made more than 10 complaints, still no improvement. ****** service and pathetic experience. You people are a disgrace. Give me my money back
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vijay (@vijaykrishnapar) reported@JioCare @JioCare Dear , thanks for your unsolicited advice. Although you may have built the app, thanks for your services or rather bad service, we know how to use the app. I request you to resolve the issue fast rather than giving more gyan.
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Chandi Charan (@ChandiCharan9) reported@JioCare Please confirm the exact appointment date and time. Can you guarantee that the installation will be completed today? If not, kindly provide the earliest confirmed schedule. I do not want another generic assurance or rescheduled appointment. I need a definite resolution.