Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 12, 5:22 PM GMT+5:30.
- Internet (62%)
- Total Blackout (14%)
- Wi-fi (10%)
- Phone (10%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600007 , 600113 , 600002 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Reliance Jio
Reliance Jio is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 15 hours ago |
|
Chennai
|
Internet | 19 hours ago |
|
Chennai
|
Wi-fi | 4 days ago |
|
Chennai
|
Phone | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Phone | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil NaduWorst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Jakee Sitawat (@JSitawat) reportedJio Fiber Sucks @reliancejio @JioCare
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RAHUL (@RAHUL39056438) reportedVery disappointed with Jio AirFiber service. Paid ₹1200 for new connection several days ago, but still no installation or proper response from customer care. Multiple follow-ups done but no resolution yet. Please resolve urgently. @JioCare
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Suprabhat chakraborty (@suprabhatc93) reported@reliancejio @RCBTweets My jio fiber internet problem not solving form 11/05/2025 after complaining in jio care but all of you r update regarding ipl n so on. Because you are less interested in public dealing
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Ravi Saini (@ravisaini123456) reported"Extremely disappointed with @JioCare. Paid for JioFiber on May 9, promised installation on May 10. Now being told there’s an ODO shortage after 3 days of constant follow-ups. Why take payment if you don't have equipment? Fix this ASAP! #JioFiber #BadService @reliancejio"
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Guy_Unknkown69 (@Guy_Unknokwn_69) reportedWhen I open jiohotstar on mobile and it defaults to sum ******* tadka istfg @reliancejio I will lose my ****.
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Gyanendra (@Gyanend10815360) reported@reliancejio very worst service from jio,I request for port my no from VI to reliance jio till date I didn't receive my sim,No one gives me proper solution,Delivery partenar told me that I am unable to reach your address,I complained so many times to customer care but no response
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Singaravelan Madhaiyan (@its_Velan_Com) reportedAfter MY DM there is an No Reply from Your END @JioCare @reliancejio this Is Showing how you are treating Customer Still 5G was Not Working, Can i Go Through Consumer Court?
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Vijay Singh (@VijaySingh26094) reported@JioCare I'm experiencing no network signal in my area, with dropped calls, and intermittent incoming and outgoing calls. The internet doesn't work at all. No internet connection is available. I'm getting such a poor network today. 7503268771
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रणबीर सिंह नेगी (@RanveerNeg4708) reported@JioCare Apart from solving the problem, he is talking all nonsense but is not able to solve the problem due to which I am troubled since last one month. For your information, let me tell you that such problem did not exist before so why will you tell me now?
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vishwaa prabhakarr (@vishwaprab74822) reportedTaking full payment for Jio AirFiber and still getting “Connected without Internet” for hours is ridiculous. Fix your service quality instead of just selling connections. @JioCare @reliancejio