Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 13, 6:15 AM GMT+5:30.
- Internet (61%)
- Wi-fi (26%)
- Phone (13%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600078 , 600034 , 600004 and 600107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 13: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 18 hours ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Wi-fi | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu@reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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Dr.Vinothkumar (@VinothkaviDr) reported from Chennai, Tamil Nadu@reliancejio jio fibrenet very worst connection
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil NaduWhat is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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रणधीर कुमार (@randhir94725) reportedDear @JioCare @reliancejio Someone has activated call forwarding on my Jio number without my permission, and I am receiving a lot of unwanted calls throughout the day. Please help me deactivate this service immediately." ,@JioCare
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AbhiB (@xfact) reported@reliancejio @JioCare I have a number which is important to me that was kept in a jiophone but due to that device having issues, I couldn't turn it on for months. Now I see that the number has become invalid. Any way I can regain that number? Your assistance is appreciated.
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Brajvansh Singh (@BrajvanshSingh) reportedDear Jio, on the Live TV Plus app on my set-top box, where I should be able to watch the FIFA World Cup on U8 Sports 1 HD and U8 Sports 2 HD, I can only access DD Madhya Pradesh. This issue is preventing me from watching the tournament. Please fix it as soon as possible. @JioCare
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Harpreet Singh 🦉 (@happytradr) reported@JioCare I don't see the details. Resolution status says it's on Hold
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Tanya (@tinphotobox) reported@JioCare @JioCare Today is Saturday and I still haven't received the replacement SIM. I've even offered to collect it midway again, but there has been no response. Happy to share screenshots and call records. Very poor customer service in Visakhapatnam, Andhra Pradesh. (4/4)
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Utkarsh Kumar (@utkarsh120894) reportedThis is worst service ever by any company @reliancejio @JioCare its been 15 days since I have recharged my phone through jio app for a year but my recharge is not reflecting and even my amount also doesn’t credited back in case of unsuccessful recharge @jagograhakjago
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Krish Murthy (@vcfacilitator) reported@JioCare I take a 100 mbps plan but I get only 40 -43 mbps. Your IVR support is ****.
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Ishaque Sharif (@ishaque_sharif) reported@reliancejio @JioCare @jio_fiber My Service Request number SR0000383BAF created on 10th of June still not resolved. Customer care number automatically cut. Earlier they fix appointmet for 11th June 11.15 hrs but no JIO technical team contacted yet. Service really become worse
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ashish sharma (@smart_ashish) reported@JioCare This is a major issue...i have checked with multiple people and they all are facing the issue with jio.
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Sanjeev Jha (@Sanjeevjha31) reported@JioCare It's 4days, still working/wait. It is not expected from brand like Jio. Only big claim, on ground, you are down. In today's time breakdown for 4days means, Just like sarkari,your infra strength is very weak & incompetent. Who will bear the loss for these day?