Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 17, 10:59 PM GMT+5:30.
- Internet (82%)
- Wi-fi (9%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600006 , 600004 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Reliance Jio
Reliance Jio is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
14 hours ago | |
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Chennai
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Internet | 15 hours ago |
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Chennai
|
Internet | 4 days ago |
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Chennai
|
Internet | 5 days ago |
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Chennai
|
Internet | 5 days ago |
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Chennai
|
Internet | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare without solving the problem is closed. How it got closed
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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dipankar kr (@dipankarkr78008) reported@JioCare @_MukeshAmbani why you customer care is so patethic. Why cnt I reach your cusotmer car untill my current ticket is not resolved. There cud b another need for which i need to speak to ur customer exec. Pathetic like **** service
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kaanda poha enthu (@batatavada2_) reported@JioCare @JioCare WHAT ******** IS WRONG W YOU!?
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Jimit Suthar (@JimitSuthar3) reported@JioCare Any update?? Still people are facing problem.
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Uttam Rana (@uttamrana0176) reported@reliancejio @JioCare what do u want i do sucide or cut my vein then u believe that I am facing lot of trouble due to poor connectivity, as I complaint many sources but no one is ready to listen....
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🅦🅗🅨....❓ (@WhyVoice) reportedNO ONE SHOULD INSTALL JIO FIBRE❗💯 3rd Class Network ❗ 3 days since Internet is DEAD They don't have any technician ❌❌❌❌❌❌❌❌❌❌ They only reply copy paste ❌ Service Request number SR00002NGLG8 #jio #jioFibre #RelianceJio @reliancejio @JioCare @RIL_Updates
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Not La (@Grizzly_Peeker) reported@reliancejio @JioCare why is lte not working in YEMLUR BENGALURU?? CHECK DM AND FIX
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Kunwar Vishal Singh (@rajsingh999) reported@JioCare You such a prominent company cant even ensure one resolution, shows your competence level spoiling the name of @ambani because of such casual and unprofessional response people talk adverse about company. I shared the complaint number still no response whole day is wasted
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snehal shah (@shree_sonu451) reported@JioCare @reliancejio when the recharge of the mobile is expired we will get 100 calls from jio customer care , but when we need to complain regarding poor service , poor communication and internet their is no way to communicate , neither any action is taken regarding service.
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Abhijeet 𝕩 Giri (@abhij33tgiri45) reported@JioCare still ur service n my issue not solved yet i expected too much from jio, still u guy's are not understanding my prblm not assigning any technicians please do something don't talk muchh i don't know what the hell ur team doing and telling me same thing again n again @JioCare
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Siddhant Singh (@sidsingh441) reportedLast month, jio customer care reached out when I posted I am changing to Airtel because of worst ever coverage from jio, I am still there. No situation change. It's been 1.5 months, no change in network, worse now. Give my money back of recharge. I have been scammed @JioCare