Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 22, 10:24 PM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Phone (16%)
- Total Blackout (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600078 , 600040 and 600041 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Reliance Jio
Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Total Blackout | 3 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Phone | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manjesh kumar (@Mukeshkuma36087) reported@JioCare Dear Customer, 889101 is the OTP to proceed with installation of your JioFiber connection with Order Number NO0001C78J6O. Please verify your details in the Bhai log jio ka kabhi mat lagbana 40 days ho gaya payment kiye na to koi reply customer care karta hai na ho aget
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Advitiya Awasthi (@aawasthilaw) reportedI have been using Jio Internet for the last year and it’s been an absolute nightmare with no resolution whenever wi-fi is down. The absolute nightmare in changing all connections in cameras and gadgets has been the only reason to avoid such change. @JioCare @reliancejio
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madhu kotha (@madhu_kotha) reported@JioCare "Unable to change AirFiber plan via App and Customer Care is not helping"
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Soumyodip Thanadar (@iamsoumyodipT) reported@JioCare @reliancejio Dear Jio Team, I have not received any response yet, from your team. This is bad condition of your service experience. Already shared all details in DM, still no one reached me. Extremely disappointed.
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Singh (@vpst2005) reported1 month over but no resolution and no refund no visit, only generating new IR and closing it each time when I call. no option other than consumer court and social media platforms @JioCare @jio_fiber @reliancejio
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Amarjeet kumar (@Amarjeetku12) reported@JioMart @JioMart_Support @reliancejio It’s been 2 days and still no resolution for order JM69E8B7F001929C207C. Missing items, expired bread, near-expiry curd — and no response from support. This is really disappointing. Please resolve immediately.
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Mayank Gupta (@gomayankgupta95) reportedHi @JioCare i tried to reach-out through the personal chat but i did not hear any positive. Concern is same getting 1 mbps speed out of 100 mbps it is very frustrating also I’m completely blocked due to this and it is very frequent now. Can I expect a resolution? @_MukeshAmbani
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Ras min (@Rasminji) reported@JioCare I have already done basic troubleshooting like charging, restarting phone, and changing location. Issue is still the same for last 2 days. Speed is only around 2 Mbps on 5G and videos are not playing properly. Please don’t give generic replies. Kindly check network
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Bharath Meda (@MedaBharath) reported@JioCare The grievance and all relevant details have been shared through multiple channels, including DM, yet there has been no resolution for over two days. Since the issue remains unresolved, share the process to discontinue the connection at the earliest.
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Soumalya Roy (@Soumalyaroy25) reported@JioCare why I am getting the msg”UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance”