Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 14, 5:50 AM GMT+5:30.
- Internet (85%)
- Wi-fi (9%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600006 , 600004 , 600078 and 603103 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 10 hours ago |
|
Chennai
|
Internet | 21 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
-
Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
-
True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
-
Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
-
vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
-
Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
-
Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
-
akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
-
Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
-
Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
-
Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
-
Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
-
திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
-
Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
-
@im_manoj (@im_mano12) reported from Chennai, Tamil NaduWhen spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio
-
Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu@JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio
-
@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
-
Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
-
Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
-
Mahesh (@mahemasd) reported from Chennai, Tamil Nadu@KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare
-
Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
-
GeoPanda (@Geotactix) reported@Dinglish_Samosa @JioCare @reliancejio They are giving 1000 gb data on the name of unlimited. This is a scam. The only thing keeps me on airfiber is uninterrupted service.
-
NEELA SAI KIRAN (@NEELASAIKIRAN1) reported@JioCare @JioCare how can you give a slot 1 week late. How shall we use the internet till then. Also a engineer as visited our apartment and he even came to our flat. He identified the issue but didn't resolve as we are not the one's who raised the ticket
-
mini singh (@KaminiKamini222) reported@Ramanand06X @JioCare Try getting BSNL if you have good network at your place
-
JioCare (@JioCare) reported@excusemevansh_9 @reliancejio Hi Vansh , we understand how important this is for you, and we want to make sure the issue is resolved as quickly as possible. Our team is here to support you every step of the way. This is to update you that work order for activation is already assign to future date - (1/2)
-
Human_being (@umar_iqubal) reportedVery poor network coverage, call drop and slow speed problem @JioCare @reliancejio
-
Nitu Das (@NituDas93535815) reportedAre you guys literal bots? 🤖 I don't want to hear that it is "in progress." It's been pending since August 6th! Give me a straight answer right now: WHEN is the engineer coming? Answer the question or cancel my connection. 🤬 @JioCare @reliancejio
-
I_m_Anwesh (@AnweshkuNayak) reported@JioCare Technician assigned for today from 3-4 PM but no one came as of now & it’s now 4 PM already. Called customer care around 2:30 PM they told me wait till 4 PM. Still I am waiting without internet. Jio service I thought will be good but it’s even worse nowadays 👎 #jio #jioairfiber
-
R J (@rahuljaitley) reportedIssue related to OTT Pass recharge. contacted Jio CC, the executive wasn't trained to handle the issue, the id of previous recharge seems stuck not allowing new subscription. Asked CCE to connect to senior, transferred but call got dc. Need resolution. Thx. @reliancejio
-
Nitu Das (@NituDas93535815) reported@JioCare @JioCare Dipesh, since my money has already been invested for this connection, every day of delay is a loss for me. It is frustrating to pay upfront and not have active service. Can you please provide an exact timeframe for resolution? Order Ref: NO0001F0671M
-
PaddyPower (he/him) (@vjpaddy) reported@JioCare Appreciate the prompt help by @JioCare . Engineers visited continuously over last 24 hours and issue is now resolved.