Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 27, 11:29 AM GMT+5:30.
- Internet (60%)
- Wi-fi (20%)
- Phone (13%)
- Total Blackout (5%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600007 , 600002 , 600004 , 600034 , 600107 and 600006 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Reliance Jio
Reliance Jio is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 22 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 3 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Phone | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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@im_manoj (@im_mano12) reported from Chennai, Tamil NaduWhen spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio
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Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu@JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare without solving the problem is closed. How it got closed
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Manoj Rao (@Manoj_Rao5) reported@JioCare @reliancejio ordered a SIM yesterday - order ref. NO00015F4WD3. It's still showing "order in progress" and SIM not yet delivered. Called 18008949999 and some idiot picked the call who had no clue and gave me another no., which is for activation of SIM.
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SK Tiwari (@SKTiwari141) reported@JioCare JioCare team you FAILED to restore the service even on the fifth day, looks you are only serious Abt collecting money from your customers. Be frank and tell me whether you will be able to restore or should I look for alternatives ??
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Phenom (@KingofKnight07) reported@reliancejio @jiocare do you have a customer care
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Bhavin Makwana (@imMakwanaa) reported@JioCare Facing internet speed issues for the last 48 hours. I already registered a complaint with support, but no one has visited yet to resolve the problem. At this point, I’ve decided to discontinue and switch to Airtel. Please arrange to remove your router and set-top box.
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Rajneesh Pathak (@rajneeshkp) reported@JioCare @jio_fiber Hi I have recharged my old 01179697334 connection instead of +91 11-35874889 Pl help as I hv recharged for 6 months.
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Pravesh Tripathi (@ptri821) reported@JioCare My JioFiber ticket for "JF STB SERIAL MISMATCH" (Request ID: SR000036G8JN) has been stuck open since May 18, 2026. It is now 5 days past the expected resolution time with zero updates. Please escalate this backend mismatch issue immediately!
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Doctor (@Aakash18jan) reportedPlease change my set top box and solve my issue @JioCare
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Rahul deo (@Rahuldeodhn) reported@JioCare Before connection if you describe working wifi only near jio router that' help me
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junaid (@junaidsayshi) reportedI have an issue with Jio Fiber, and I’m unable to reach out to any human agent. Let me know what to do in this regard. @JioCare
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Rakesh Swain (@RakeshS17479990) reported@JioCare In my location Last 15days jio network not working properly. When ever power cut jio network also cut. Why this problem occurs & when it's resolved. PIN-770034. we are facing lots of problems due to this network issue