Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 29, 7:26 PM GMT+5:30.
- Internet (64%)
- Wi-fi (16%)
- Phone (12%)
- Total Blackout (8%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600002 , 600041 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 20 hours ago |
|
Chennai
|
Internet | 23 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu@JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil NaduWhat is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rc Shh (@subhachanda93) reported@JioCare @_MukeshAmbani inspite repeated complain for network issue, internet connection in purba Putiary area of Tollygunge, kolkata, nothing changed, worst kind of service from Jio.
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Ankit.Godbole (@AnkitGodbole) reported@reliancejio hey I facing network issue still no help
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Hiren Chandravadiya (@HirenChandrava1) reported@JioCare I've already provided my SR numbers and location. You already confirmed 'limited coverage' in this area. Stop repeating questions and give me a clear resolution timeline, or provide the process for Refund and MNP immediately. I will not repeat my details again. @TRAI @consaff
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For Anonymous (@CluelessDuck42) reported@JioCare @Cryptified_Soul Go **** YOURSELF . I don't need 10 reminders to recharge. I would know when outgoing calls connect. Don't need to hear your ugly *** pre-record
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ANUKUL MITTAL (@anukulmca) reported@JioCare Are you even tracking customer requests or just running bots? If my request is cancelled, where is my refund and why is the app still showing “in progress”? Stop sending scripted replies and give a clear, honest update. Booking ID: NO0001D503QA
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lk sharma (@rllksharma) reported@JioCare @reliancejio @jagograhakjago Order NO0001D2FZ24 (24 Apr) pending. Paid ₹3332.46. No installation. Calls not answered, IVR not working, emails ignored. Sales agent misled. No cancel option. Need urgent refund Choosing Airtel over Jio due to poor service.
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Anoop Garg (@AnoopGa82128022) reported@JioCare We are getting these messages from five days but no solution
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Public (@ZuhaibGhafoor2) reported@JioCare then share the complaint number so that i can lodge a complaint in consumer help line, doing fraud with me by taking amount and not giving refund from past 15 days. its enough is enough now. no one will take 15 days to refund the amount.
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R@jesh (@kr_rajesh1963) reported@Cryptified_Soul @TRAI Most irritating moment by @reliancejio 😡😡 Even you can't call in emergency without hearing their bullshit😡
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Arun (@ItsArunsView) reported@JioCare Do you have anything else to say? Never seen such a useless support team in X? If you are doing this in public social media, how much loot you might have done. I will start my process moving to consumer court. I am done with your non sense.