Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 12, 8:28 AM GMT+5:30.
- Internet (71%)
- Wi-fi (11%)
- Phone (11%)
- Total Blackout (5%)
- TV (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600041 , 600040 , 600004 and 600039 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Phone | 2 days ago |
|
Chennai
|
Phone | 4 days ago |
|
Chennai
|
Phone | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu@JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Harshit Tripathi (@H_Tripathi1906) reported from Chennai, Tamil Nadu@RelianceDigital @reliancejio @JioCare You are trying to fool the customer by not solving their problems.I purchased jio phone of worth 2124rs with 2 years unlimited plan but after 1 month the plan is over no plan is showing and customer care they are just simply cutting the call
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
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AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu@JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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JITESH CHAVAN (@Jitesh1913) reportedSuch a miserable service from @airtelindia @Airtel_Presence they tell me they’ll give me callback in 4 hours but never call, this is 3rd time in a week btw, my tickets are automatically closed, no acknowledgment of callback,I think I’ll switch to @JioCare
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vaibhav garg (@va1bhav96) reported@JioCare Thanks for the clarity, I didn't even expected the refund hence I only made month to month payments. Also I just caught one of so called senior executive lie on recorded call line. They provided resolution within one hour on behind on SR0000312LER which is already cancelled
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Sannan (@sannanvs) reported@JioCare I spoke to your engineer. He said there is an issue with the main server, and a different team needs to handle this. I am thinking this will not get resolved today as well. You will just send out a fake promise that it will get resolved by so-and-so time @JioCare
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rohit (@rao_rohit2110) reported@JioCare 1st of all it is very disappointing to have taken your jio fiber, very pathetic after sales. My engineering visit schedule has changed a good 3 times with no response, my local internet was much better. Plz tell me the procedure to cancel my connection.
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Raj Kumar (@rajkumar_ir) reported@JioCare Facing no connectivity problem from last 2 days & called JIO CC 2-3 times yesterday & complaint registered today morning and since then 5-6 times called JIO CC. Tried all options viz. Run Diagnostic, Router Power Off/On, but problem not resolved so far, given assurance only.
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Manoj kumar மனோஜ் குமார் (@manoj_karthi) reported@JioCare Getting reschedule messages! @JioCare I'm completely fed up with your responses, just return my damn money already! @reliancejio #jio
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ramesh (@rameshsheelam) reportedSR000036PTXB SR000037SCQN SR000038UOHP SR000039F5WP SR00003AQZBH One simple question, @JioCare Why did you create so many reference numbers for a small refund? I guess these reference numbers are proof of your inability to resolve a simple issue, not proof of customer support
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Dheeraj Gupta (@Dhegreat0ne) reported@JioCare It's not working. Why don't you guys understand. You came back to me after 4-5 days with your same rhetoric restart or run diagnostics.
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ramesh (@rameshsheelam) reportedHi @airtelindia, @JioCare couldn't process a simple refund even after 60+ days. That doesn't give me confidence they'll provide better service either. My family has 5 Jio SIMs. Planning to port them to Airtel. Could you please guide me through the porting process?
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Devendra Kumar Ram (@advDevendra0909) reportedExtremely slow internet speed in my area. Facing frequent network drops and buffering issues. Please resolve this ASAP.@JioCare @reliancejio