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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 16, 4:12 PM GMT+5:30.
  • 72% Internet (72%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)
  • 3% TV (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600040 , 600041 , 603103 and 600004 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Reliance Jio

Reliance Jio is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Internet 3 days ago
Chennai Internet 3 days ago
Chennai Internet 5 days ago
Chennai Phone 6 days ago
Chennai Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Dhannu91
    Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu

    @JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.

  • VinothkaviDr
    Dr.Vinothkumar  (@VinothkaviDr) reported from Chennai, Tamil Nadu

    @reliancejio jio fibrenet very worst connection

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    Very bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • HariHaranHariv2
    Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu

    @reliancejio very very poor network in my location

  • sivaranjaniD4V
    Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

  • ppandey552
    Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu

    @JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?

  • rsridharan49
    திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu

    @JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • mahanteshtm
    Mahantesh T M (@mahanteshtm) reported

    @JioCare @Vins_Cute Hi My requests for set up box issues are not resolved. Been following almost month. Tickets are completed or mention customer not available without contacting

  • sagarimb
    SAGAR DAS (@sagarimb) reported

    @JioCare I want to opt out the platform services (Amazon prime lite and Netflix Basic) currently being bundled with my post paid plan. I have already contacted the customer care team but no luck.

  • me_9791
    .,. (@me_9791) reported

    @swadesh93 @JioCare is good only till the party lasts, especially when it comes to wired internet. If you run in to problems, then god (read Ambani) alone can save you!

  • ghost_spotter
    ਸ਼ਰਮਾ ਜੀ ਦਾ ਵੱਡਾ ਮੁੰਡਾ (@ghost_spotter) reported

    @JioCare what's the use of call me option when you have to share the same thing that shows on the app with no details and then IVR disconnects. All this AI non responsive bot **** is good for nothing. The app is showing appointment scheduled for 3 days and it changes every day

  • suhiti
    Suhiti Sheth (@suhiti) reported

    @JioCare my JioAirFiber has been down for 15+ days in the Borivali East Station area. Am I expected to pay for a service you haven't provided? This is seriously affecting my work. Stop giving excuses and resolve it immediately.

  • ChetakJ
    chetak joshi (@ChetakJ) reported

    It’s been 4 days now still no resolution Disappointing service @reliancejio @JioCare

  • RajeshNarula99
    Rajesh Narula (@RajeshNarula99) reported

    @reliancejio SR No.C00002JTAMYY. Service Enginer Manoj cms to collect devices after my request for disconnection. Says Set Up box serial nos does'nt match but ready to pick the router but no reciept. WEIRD. Did I manufacture this stuff at my home.Pathetic JIO. Happy to get Jio disconnected

  • Nick_N_Shah
    nick (@Nick_N_Shah) reported

    @JioCare Yashoda, when you sent me dm there was right above details by me was provided of contact details of executive who had picked up equipment and date of pickup again I have provided JUST FOR YOU, CONFIRM AGAIN. PLS IF YOU CAN'T HELP TO RESOLVE MY ISSUE THAN SAY IT.

  • me_9791
    .,. (@me_9791) reported

    @bhikan797 @JioCare I am facing the same issue. They simply cite stupid reasons and close the ticket. Guess they are no longer able to maintain the network. Time to ditch @reliancejio

  • Jijo_Joseph
    Jijo Joseph (@Jijo_Joseph) reported

    @JioCare - please help - had a postpaid eSIM number 8356033745 - unable to recharge the same or activate the same / how do i proceed ? The app or the helpline doesn’t help or is clearly not user friendly