Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 6, 9:45 AM GMT+5:30.
- Internet (55%)
- Wi-fi (23%)
- Phone (18%)
- TV (5%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600078 , 600002 , 600040 , 600082 , 600041 and 600004 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at Reliance Jio
Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 4 days ago |
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Phone | 4 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
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Internet | 9 days ago |
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Wi-fi | 10 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil NaduWorst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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khnaveen (@khnaveen) reported from Chennai, Tamil Nadu@JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduVery bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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Praveen kumar (@praveenjo101) reported from Sembiyam, Tamil Nadu@JioCare Very worst marketing strategy and customer care service #JioFiber #TRAI
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Kaushiksons (@Kaushiksons1) reported@TRAI Extremely poor service from Jio AirFiber. 1 month has been passed for complained , raised 10 complaints but zero resolution. Service team not responding at all. If not resolved immediately, I will escalate legally & switch provider. Need urgent fix + compensation. @JioCare
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Urdip Patel (@urdip_pate38536) reported@JioCare You admit in your app that the speed is slow in my area, then why is there no improvement? We pay full price so why do we get half the speed? How long will you harass the customers? Solve this network problem soon! 😡
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nishikant yadav (@Nish_1000) reported@JioCare @JioCare @reliancejio 7th day of fake promises and just a Service Request which doesn't have any value to your own engineers and managers. #NoJioFiber #PatheticService #FakePromises
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India Rising (@Anuragvspeaks) reported@JioCare Nelson - this company is a gang of thugs absolutely No update, amount taken but till date service not provided. Pls refund the amount ur thief. @_MukeshAmbani
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Paresh Trivedi (@PareshTriv5252) reported@reliancejio No internet on jio fibre 3 out of 7 days, you call it a temporary problem. Nice trick making the customer care loop better than Jalebi, no complaints can get through. Kasht se mar =customer
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Ayushman (@Ayushman_yadav2) reported@JioCare Still no improvement in the network coverage. On top of that, your customer support executive have closed my complaint without any resolution. Such pathetic response from your network and your team. I think its better to shift to other networks now.
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tosh 🐰 (@991992AsHu) reported@reliancejio since 1 or 2 months I'm trying to contact you for very pathetic connectivity issue. Almost every day I have to restart the device to call someone, frequent call drops and truly bad internet speed. What are you after?
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nicketta gonsalves (@NickettaG64160) reported@reliancejio -i have service request numbers - since July 2025 trying to get my refund The stores don’t help you The cue timer service hangs up when u call them They lie u asked for cancellation yet after one year the account is not cancelled yet ? But they claim no refund
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Mithilesh I मिथिलेश सावंत (@Mithilesh1510) reported@JioCare Hello @JioCare why is the internet connection not disconnected yet Please process the request as soon as possible. I just saw you have closed the service request without actually closing my connection. @reliancejio
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Jayadev Vijayan (@JDEV1187) reported@nvnth_vijayan @JioCare The service levels have gone down drastically. Just by sending messages and not improving service will not help