Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 17, 3:36 PM GMT+5:30.
- Internet (70%)
- Wi-fi (19%)
- Phone (11%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600078 , 600034 and 600004 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 18: Problems at Reliance Jio
Reliance Jio is having issues since 02:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 15 hours ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 5 days ago |
|
Chennai
|
Wi-fi | 6 days ago |
|
Chennai
|
Internet | 8 days ago |
|
Chennai
|
Wi-fi | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu@JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduIf you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu@reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏
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Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu@reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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AjAy Nair (@Nair_ajay008) reported@reliancejio @JioCare @RIL_Updates It's 11 PM. You promised resolution by 7:30 PM today. Internet is STILL dead. Zero network. Your engineer has been 'actively working' for 15 DAYS. 15 days? What exactly is being done? Light rain = no internet. That's the reality of #Jio
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Kishor (@kik2491) reported@JioCare How many times do I have to provide the details.... I already provided what is requested and required... Just cancel my JioFiber application... That's all..!!
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Amit Kumar (@r43amit) reported@JioCare It’s impressive that your billing system never misses a deadline, while your service team repeatedly does. Perhaps the same urgency you show in collecting payments could also be shown in providing the service customers are paying for. Truly remarkable priorities. @TRAI
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Dr Bhanjan sahoo (@bhanjan456) reported@JioCare very bad Internet service even if no Internet like feeling in Kalinganagar, Ghatikia bhubaneswar 751003 area. Very upset
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Shrabana Kumar Dalua (@dalua_julu) reported@JioCare @rutu609 Good work @rutu609 , these burgers won't support anything.
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rajnish singh (physiotherapist) (@Rajnish91062150) reportedI'm having a very poor experience.I recharged with the ₹349 unlimited 5G pack, but 5G still isn't working and it keeps showing LTE. It's impossible to talk to a customer care representative whenever I call. Now I'm going to port my number to Airtel.bye Jio @reliancejio @JioCare
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Manas Gupta (@manasgupta_11) reported@JioCare Cant find number to call technician Technical visit was scheduled for today but noone came customer care told today someone will come noone came, no number to call technician
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MAYUR DHOLAKIYA (@MKDholakiya) reported@JioCare Extremely disappointed with JioFiber service. My office broadband has been down for 2 days. Despite raising multiple complaints and being given 3 technician appointments through the app, no technician has visited and no proper update has been provided #JioFiber#JioCare
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Sandeep Sharma (@Sandeep94179896) reportedThe least you can do is provide a case/reference number and the current status of my refund. If you can't even share that, it raises serious concerns about where the refund request stands. It's disappointing to see a customer support team repeatedly asking for patience @JioCare
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जय श्री प्रजापत (Jaishri prajapat) (@Jaishriprajapa2) reported@rutu609 @JioCare I will also have to do this. Since 6-7 months network is always poor.