Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Chennai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Apr 12, 10:54 AM GMT+5:30.
- Internet (52%)
- Wi-fi (33%)
- Phone (14%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600078 , 600041 and 600040 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 12: Problems at Reliance Jio
Reliance Jio is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 11 hours ago |
|
Chennai
|
Wi-fi | 11 hours ago |
|
Chennai
|
Wi-fi | 21 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Phone | 3 days ago |
|
Chennai
|
Wi-fi | 7 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu@JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.
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sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil NaduWorst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduIndia's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu@JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu@JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd
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Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu@reliancejio very very poor network in my location
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Rishabh Yadav (@Rishabh69346412) reported@JioCare @JioCare My service request SR000033CDZB is not even trackable in your system. No engineer visit, no update, and no SMS received. This is highly unprofessional. Please resolve immediately and confirm installation today. Order No: NO0001CTIDE0
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Rahul (@rahulonsocial) reported@JioCare DM not working
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Bikram Bhattacharya (@AskBikram) reported@JioCare you customer support is complete joke. My internet is not working from last 5 days yet no engineer has even called to check the issue. I keep getting message that the appointment is rescheduled as per my request. I never asked to reschedule. @jagograhakjago
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Aryan Mehta (@aryan080699) reported6/6 @jagograhakjago kindly help — I have all call recordings as proof. @reliancejio @JioCare please refund my ₹807 to my original payment method & clarify what happened to my sister's Aadhaar & photo data. Big brand, worst support. #JioFraud #ConsumerRights #JioAirFiber
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Rupesh Chowdary (@rupesh_NC) reported@reliancejio @JioCare to worst network raa
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devashish (@devashish1505) reported@Aryansi323518h @JioCare Jio fibre services are very poor No doubt I am facing the same problem
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ÃRJÜÑ BHÃÎ 👑 (@Mee_Arjun_) reportedWorst Network @reliancejio 🙏🙏
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Rahul (@rahulonsocial) reportedPathetic service by @JioCare, I requested disconnection on March 30, 2026 but no action till now and bill/charges are still ON. nobody will come to pick router device. DM @JioCare not working. Scam to make money from subscribers
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Amol Gavhane (@AmolGavhane6699) reported@JioCare Same reply since two days, but no action. Worst service
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Yogesh Joshi 🇮🇳 (@YlJoshi) reported@JioCare Have you read all my tickets, in every ticket you just write your problem resolved within 10 days, after collecting many tickets the period of 10 days never ends.