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Reliance Jio outages and service status in Chennai, Tamil Nadu

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Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Sep 19, 7:17 AM GMT+5:30.
  • 53% Internet (53%)
  • 22% Phone (22%)
  • 19% Wi-fi (19%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600004 , 600101 , 600107 , 600082 and 600040 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Reliance Jio. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai E-mail 20 hours ago
Chennai Wi-fi 1 day ago
Chennai Phone 2 days ago
Chennai Phone 3 days ago
Chennai Internet 4 days ago
Chennai Phone 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others

  • Noobiekidindia
    Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare Resolve this issue soon as possible we are facing the worst Jio service

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • ShajiMathews3
    Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu

    @JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • JudeSannith24
    Jude Sannith (@JudeSannith24) reported from Chennai, Tamil Nadu

    Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • suhaspatill
    Suhas Patil (@suhaspatill) reported

    @JioCare 4 days, same promise, no resolution. Every day the request is rescheduled. What’s the point of tracking it if you keep changing the date? Extremely poor customer support. Please stop making promises and actually resolve the issue.

  • dipenthaker7
    Dipen Thaker (@dipenthaker7) reported

    Hello @JioCare your Vastrapur, Ahmedabad centre is totally useless. I registered complaint before 10 days. But no-one came. I visited the store 3 times but still its pending. You are loosing the reputation. Improve your service else take back your setup box😡 @reliancejio

  • sumittalwar
    Sumit Talwar (@sumittalwar) reported

    @JioCare broadband not working, self diagnostic on app is not working, requested a call back but your executive is not able to hear me somehow. Any way I can get my broadband working ?

  • djsattu4
    John Connor⏺ (@djsattu4) reported

    ,@TRAI how can you allow to run any company who does not have a single point of tele contact option for customer queries. Are Jio and Ambanis paying that much bribes. @JioCare

  • space_lime_
    -lime- (@space_lime_) reported

    @JioCare My Jio number was deactivated recently. I need to recover the same number, but the registered owner is currently abroad and cannot visit a Jio Store. Please help with an alternative KYC/recovery process before the number is reassigned.

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • sarthak2143
    sλrthak (@sarthak2143) reported

    @flyme2mars @bot @reliancejio are you sure its jio agnostic problem?

  • VIJAYANT_RANA
    Vikram Vijayant Rana (@VIJAYANT_RANA) reported

    @JioCare @jagograhakjago reference to LR00001F2N35, I have paid 1200/- on 27-Aug-26 but still No-one has contacted for installation and not able to reach to customer support on toll-free number and email is providing only generic and robotic response, even no escalation matrix

  • mohitbhagat417
    Mohit bhagat (@mohitbhagat417) reported

    @reliancejio My area from Bihar district katihar pin code is 854114 mobile tower is near but network is fear you are cheating all coustomer I pay 1 years recharge but I was mistaken me all coustomer port in airtel but many coustomer not port in airte because recharge already 3 month 1 years

  • kiranjackman
    Kiransai Palsonkennedy (@kiranjackman) reported

    Your support flow is completely broken @JioCare . In-app diagnostics fail, yet there’s no direct option to raise a ticket without jumping through frustrating bot loops. 5 days of zero connectivity on my JioFiber ₹999 plan and not a single technician visit scheduled. Worst.