Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 23, 11:47 AM GMT+5:30.
- Internet (73%)
- Wi-fi (10%)
- Phone (10%)
- Total Blackout (7%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600040 , 600041 , 603103 , 600004 and 600107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Reliance Jio
Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 24 hours ago |
|
Chennai
|
Internet | 1 day ago |
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Chennai
|
Internet | 3 days ago |
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Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 8 days ago |
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Chennai
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu@reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduVery bad service @JioFiberChennai it is nt working from past 5 days n service engineer visit Beware of @reliancejio don't buy jiofiber service very bad service
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu@reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil NaduWorst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu@reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare without solving the problem is closed. How it got closed
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upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu@reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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SivananthSubramaniam (@ssiva1982) reported@JioCare Issue with Fiber ONT device: 2.4GHz and 5GHz Wi-Fi are not visible since installation, preventing connection for 2.4GHz only devices. Service requests (SR00003BWVYL) are repeatedly closed without resolution, and engineers are unable to fix the problem.
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Traveller (@traveldreamerr) reportedDear @reliancejio, I’m trying to relocate my JioFiber connection, but relocation option isn’t visible in the app. Customer care wrongly detects an internet issue and schedules a technician, though my connection works fine. Please help with relocation. #JioFiber #CustomerSupport
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sandesh kumar (@sandeshkumar20) reportedDisappointing service from Jio.Constant network fluctuations and extremely slow speeds for the past 2-3 months. Requesting immediate technical resolution. @jiocare @reliance Jio @ Mukesh Ambani
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Ishan Shrivastava (@ishanxyz69) reported@reliancejio @JioCare home internet gone for more than a week, no way to contact customer support, no update on when it will be solved, no refund comms, what is happening???? why such poor service? disgusting.
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Tara Krishnan (@TaraKrishnan007) reportedWhy the hell you charge so hefty for 5G when can't provide its coverage ?? @reliancejio @JioCare The most useless network
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Amit Sanadhya (@amit_sanadhya) reported@JioCare @reliancejio I bought an international roaming to USA paying you 2500/-. My number could not be connected to any network, no data used, hrs spend chatting with your support. Onhotel wifi VOWifi call was there and you say it is IR usage? No refund given, PURE cheating.
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Troubleshooter (@msjeevak) reported@reliancejio @JioCare Still Internet is not working Yesterday I posted compliant No postive result. If internet is not works for whole day or more what is regulation for this @TRAI? Why not to extend the validity?
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Pra_dukh (@prasuk75) reported@JioCare Hi @JioCare can you please share the request id or sr number? I am sure if you are working on the issue, there should be a request number. If not, you guys are just stalling me.
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VAIBHAV CHAUDHARY (@TheChaudhary55) reportedPoor jio airfiber internet and it has been 15 days since complaining, no improvement neither any support from Jio. Jio fixed voice number+91-5274357585 Account number 778711833991. The worst telecom company in India. do hell with your services. @reliancejio @JioCare
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Amit Kothari (@amitkotharii) reported@airtelindia In Vapi gujarat airtel network is not working since yesterday night. Till what time network will be restored?? @reliancejio @airtelnews