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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 1, 5:27 PM GMT+5:30.
  • 61% Internet (61%)
  • 22% Wi-fi (22%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Reliance Jio

Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 hour ago
Chennai Internet 1 day ago
Chennai Internet 2 days ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Wi-fi 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team

  • Mr_Khanted
    Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu

    @JioCare how to cancel existing jio fiber connection?

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • manisha03isha
    Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu

    @JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    Sir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • HimanshuG0407
    Himanshu Gupta (@HimanshuG0407) reported

    This is the condition of @reliancejio @JioCare They don't even reply to the tweets. In customer care,they don't connect to the concerned person or call back even.

  • sravanisundeep
    Sravani Sundeep (@sravanisundeep) reported

    @JioCare Today is june 1st. Still waiting for the service person to come and check the problem. How much patiance you are expecting? For just 5 minutes of repair work you are making us to suffer from 4 days. Tell us when service person will come. If its late atlst we change provider.

  • manish_kamdar
    Manish Kamdar (@manish_kamdar) reported

    . @JioCare I wonder how u people can shamelessly & unilaterally close the ticket without even attending to the complaint. SR0000356CK5 opened on May 5, 2026. The service is still down and you people have closed the ticket already. Have you even bothered to visit the location? 1/n

  • Dorkadi
    TellStories (@Dorkadi) reported

    @JioCare When am I getting my payment? Ur customer care is arrogantly disconnecting my calls even before I explain my issue to them. Are you guys working as thugs or what? I'm loosing out of patience now. What's the roadblock in releasing my own payment? @JioCare

  • geethukitcha123
    Geethu_KM (@geethukitcha123) reported

    @JioCare @_MukeshAmbani @reliancejio This is what the problem is. You don't want to actually understand the problem. "The lead for JioAirFiber connection is in process. Once completed, you will receive an SMS on your mobile number with a appointment date & time for installation"

  • sharadharaghu
    RR (@sharadharaghu) reported

    @reliancejio No engineer visited till now why the reliance jio team is not reachable technician phone is switched off this is worst experience

  • SomyaTomar55
    Somya Tomar🇮🇳❤️ (@SomyaTomar55) reported

    I can understand the frustration because I have been experiencing the same issue and even after connecting and getting mentally harassed by @JioCare engineers and team I have no hope that my issue will be resolved anytime soon. Better we switch to @airtelindia.

  • Udit_143
    Udit Gupta (@Udit_143) reported

    @JioCare Already tried all this multiple times. Your team keeps sending the same copy-paste replies instead of actually solving the issue. If the setup box still doesn’t work, send a technician instead of wasting my time. @JioCare

  • sanchitasdharne
    Dr.Sanchita Dharne (@sanchitasdharne) reported

    @airtelindia Requested on 29 May 2026 to shift my Airtel WiFi connection. Requested on app, 2 calls to customer care. Zero updates till date. Raised a request with @JioCare today — instant callback, installation scheduled. Poor servic=lost customer.

  • BharatiyaJoydev
    Joydev Biswas (@BharatiyaJoydev) reported

    @JioCare Today Problem Solved need Bill Or Pre Payment Wavier from 27th May 2026 to 1st June 2026