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Reliance Jio outages and service status in Chennai, Tamil Nadu

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 1, 8:01 PM GMT+5:30.
  • 76% Internet (76%)
  • 14% Wi-fi (14%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600107 , 600002 , 600041 , 600039 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 2: Problems at Reliance Jio

Reliance Jio is currently having issues. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 13 hours ago
Chennai Internet 21 hours ago
Chennai Internet 2 days ago
Chennai Total Blackout 4 days ago
Chennai Wi-fi 5 days ago
Chennai Internet 6 days ago

Community Discussion

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Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • SriramJamuna
    Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu

    @JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

  • venkichats
    Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu

    @JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.

  • sumanmohanty
    Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu

    @reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.

  • ManojMano1611
    Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu

    @reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this

  • Mr_Khanted
    Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu

    @JioCare how to cancel existing jio fiber connection?

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    India's worst fibre net service is @JioCare @reliancegroup plz don't take connection specially in Chennai From past 10 days no engineer came for repair faulty line So I request don't go jio fibre net @JioFiberChennai

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @reliancejio i recently shifted to new house in same city and requested for relocation but customer care, technician all are saying there service unavailability.but my landlord has jio fibre,his other tenant has jio fibre. But if i request for new connection Dey r ready to give.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • VinothkaviDr
    Dr.Vinothkumar  (@VinothkaviDr) reported from Chennai, Tamil Nadu

    @reliancejio jio fibrenet very worst connection

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • prateek_shriv
    Prateek Shrivastava (@prateek_shriv) reported

    @JioCare My jiomotive device is not properly working since 2 months and i have sent mails regarding the issue, you guys are not solving my issue i also asked you to replace my device but no one is helping me on this. Since 2 months your tech team is not connecting me to resolve.

  • JawaharK66
    Jawahar K (@JawaharK66) reported

    @JioCare I need a email address pls if someone cant call and speak to me. Your IVM are not user friendly and you dont have the option to speak to a customer service agent. Surprising that iam waiting 16days to get #jioairfiber connection from a leading company in India!

  • MGDinesh4
    Mukes_Pragada 🇮🇳 (@MGDinesh4) reported

    @JioCare Almost 24 hours have passed but we are still not given any solution for the above issues of basic service like 4g internet and calling. You raised SR and your team has closed SR without any solution. Why raised SR? if you do not want to resolve customer issues

  • gokhale_dr
    therealprofessor 🇮🇳 (@gokhale_dr) reported

    Been a @reliancejio customer since launch..Installed @JioFinance1 app with enthusiasm only to experience poor experience while buying and PAN verification

  • rkasmani92
    Rizwan Kasmani (@rkasmani92) reported

    @JioCare its been more than 2 weeks and yet my internet issue has not been resolved

  • trueshashank7
    Shashankk Thakur (@trueshashank7) reported

    @JioCare since 2 PM there is network outage in my area and no update on the fix as yet. Can you please share the update asap coz the days loss is already done.

  • nsfwnewsonfeed
    nsfw newsonfeed (@nsfwnewsonfeed) reported

    @JioCare @reliancejio My JioAirFiber has been down since 19 June in Faridabad. Only 1 engineer visited and confirmed a tower issue. Since then, no one has come despite multiple complaints. Every day it’s “tomorrow.” Pathetic service. Is this how you treat customers? #jioairfiber

  • ItsDhun
    Dhun (@ItsDhun) reported

    @JioCare since 2 days ,jio fibre not working, it's blinking red.. The jio engineer visit is also cancelled by yourself today without resolving the issue .... disappointed 😡

  • ThePharmD_Doc
    𝑻𝒉𝒆 𝑷𝒉𝒂𝒓𝒎𝒂𝒄𝒐𝒕𝒉𝒆𝒓𝒂𝒑𝒚 𝑫𝒐𝒄𝒕𝒐𝒓 (@ThePharmD_Doc) reported

    @JioCare WTF you people failed to install today. Why did your manager misled me to make the payment today? What kind of business is this @_MukeshAmbani

  • avinashhhtyagi
    अविनाश त्यागी ( Avinash Tyagi) (@avinashhhtyagi) reported

    @jiocareindia shifted my JioFiber connection after being told that if I recharged the required amount, my previous plan would automatically be restored. I followed the instructions exactly, but my plan was never restored. This is very disappointing.@reliancejio @DoT_India