Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 2, 6:16 PM GMT+5:30.
- Internet (56%)
- Total Blackout (16%)
- Wi-fi (16%)
- Phone (12%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600002 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 21 hours ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Total Blackout | 2 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare @JioFiberChennai Pathetic service from JIO, it’s been a week and the JIO fiber issue not yet resolved even after repeated complaints, emails, calls & chats. Complaints are closed even before it’s resolved. SR00001DG9TM, SR00001D3C4Y, SR00001D4304, SR00001DF4MJ.
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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Venkatesh Srinivasan (@venkichats) reported from Nāravārikuppam, Tamil Nadu@JioCare This num belongs 9345642098 to Siva TL, chennai madavaram branch 600060 or 600051. spoke to me told that he is direct jio employee and designated as TL. He only pushed me for new connection and team members who visited my place both pushed me to cancel the existing one.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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RB Talkies (@RBZ_Talkiez) reported@reliancejio Is customer service a joke to you? @TRAI do you even understand the issues faced in broadband space by consumers? Jio is making life difficult with bad service!!
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Abhishek (@ohyeisabhii) reported@AmazonHelp @JioCare Major system glitch! My 2-year JioFiber Prime Lite offer accidentally linked to my Amazon BUSINESS account. Consumer telecom offers shouldn't link to B2B accounts! Support is pointing fingers at each other. Please escalate to tech to revoke/reset the link AS
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JioCare (@JioCare) reported@abddin_zai41928 numbers), latest date when issue faced: (should not be Older than 24 hours), latest time of issue, handset model, alternate contact number. You can also check further information on unable to make calls by logging on to MyJio App and following the Path below: JioCare’ » (2/3)
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Vishal 🇮🇳 (@TheVishalKay) reported@JioCare Good bye! You cheated for ₹349! Wont help you in anyway
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Amit Prakash (@docamitoph) reported@jassneetsingha Yes I have faced this never recharging jio ever for more than a month at a go absolutely pathetic service @JioCare
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Manish (@manishbonala) reportedWhat the hell is wrong with the @reliancejio network?? It works very well when we have to recharge again though. Your towers are going down or what?? Such a shame @JioCare
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Manu Singh (@ManuGiverespect) reported@JioCare @reliancejio for 7 times (approx 10 days) in a last 30 days my jio net was down and not working its a total **** I can't afford this type of service even though my all bills are paid on time. Please close my account I don't want to continue with such a pathetic service
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ARAJ0018 (@gangster00018) reported@JioCare @JioCare i am allow you please solve my problem and complete my installation
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G Babu Reddy (@GBabuReddy99) reported@JioCare Paid ₹2500, got receipt ₹2222. ₹278 taken without bill. Staff refused and threatened to cancel the connection. Installation done. Complaint raised with DoT & NCH. Need refund & action ASAP.
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Arun Kumar (@Arunkumarpc5523) reported@JioCare You people doesn't have a sense to call back service