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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 21, 12:41 AM GMT+5:30.
  • 79% Internet (79%)
  • 12% Wi-fi (12%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600002 , 600107 , 600006 , 600004 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 22: Problems at Reliance Jio

Reliance Jio is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 2 days ago
Chennai Internet 2 days ago
Chennai Internet 3 days ago
Chennai E-mail 5 days ago
Chennai Internet 5 days ago
Chennai Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Dear Murali, I understand your concern regarding cancellation and refund of security deposit. Sir, as I checked cancellation request was closed without any action (SR00001FZ4SM, SR00001G1Y3J). Without my consent and action how can your people close the cancel issue

  • AarudhraaSundar
    Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied

  • Dhannu91
    Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu

    @JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

  • gautamtextile69
    Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu

    @JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • ShajiMathews3
    Shaji Mathews (@ShajiMathews3) reported from Sembiyam, Tamil Nadu

    @JioCare Hi. My JIO broadband is down since this afternoon. Request please so the needful immediately. My Service Request Number SR0000193H1E for your JioFiber connect.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare @JioCare my issue is yet to be resolved or responded by your service agents.

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • mailtohabib
    AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu

    @JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bnachiket
    nachiket bhavsar (@bnachiket) reported

    @reliancejio @consumerhelpline @jiocare worst customer support.. all executives are disconnecting calls.. it’s been 5th day, internet issue has not been resolved yet.. when calling support all are disconnecting calls.. engineers visit is getting rescheduled but no one visited yet

  • rupesh_garg2002
    Rupesh Garg 🇮🇳 (@rupesh_garg2002) reported

    @JioCare @JioCare I’ve already sent the requested details via DM. If this issue is not resolved within the next 24 hours, please come and collect your dabba router. I’m not paying for a 30 Mbps plan that delivers only 1–2 Mbps after 6 days.

  • bharadhwaj10
    Bharadhwaj (@bharadhwaj10) reported

    @reliancejio @JioChat @JioCare Need help asap! Tried reaching out via tollfree and WhatsApp but of no use. Reach out to me asap

  • ShivKuBind
    Shiv Kumar Bind (@ShivKuBind) reported

    @reliancejio @JioCare Team I am facing network issue last 10 days any application not working properly due to network issue

  • amitkrsng
    Amit Kumar Singh 🇮🇳 (@amitkrsng) reported

    @JioCare Rate please 🙏 new connection... Because my Airtel Wi-Fi is not working properly so please I want change my ISP.

  • GMBLER1996
    G@MBLER (@GMBLER1996) reported

    @JioCare timeline, or concrete action. I paid the booking amount on 13 August and have followed up continuously, yet the issue remains unresolved. Kindly provide the SR/Complaint number, share the current status and confirm the expected resolution time. If this continues without (2/3).

  • SHASHANKYADAV_2
    Shashank.Yadav (@SHASHANKYADAV_2) reported

    @reliancejio @reliancejio Many days have passed, but my Jio network problem is still not resolved despite multiple complaints. The network is either unavailable or hardly usable, seriously affecting my ongoing exams and studies. Please take immediate action and resolve this issue permanently.

  • Dravidict
    Annurag P Rekhi (@Dravidict) reported

    Why is it all of a sudden whenever I open X, my feed is people abusing @JioCare now don't reply in an automated message if I need help, I don't

  • JioCare
    JioCare (@JioCare) reported

    @jagdishmaithani @reliancejio Hi, we are sorry for inconvenience caused to you. Your concern has been registered and a service request is already in progress. Our team is actively working on it, and you’ll receive an update soon. We understand the importance of resolving this quickly and have already (1/2)

  • ItsVikiExe
    Dibyansh (@ItsVikiExe) reported

    @JioCare It's talking about cell tower reception. Almost all my calls are dropping, internet is not working. Fix your indoor network strength.