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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 1, 5:27 PM GMT+5:30.
  • 60% Internet (60%)
  • 23% Wi-fi (23%)
  • 14% Phone (14%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600034 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 5: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 4 days ago
Chennai Internet 5 days ago
Chennai Internet 6 days ago
Chennai Internet 9 days ago
Chennai Internet 10 days ago
Chennai Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu

    @JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Again there is no date commitment from your side. Soon means NOTHING for me. If you cannot commit a date it means your team is not confident is managing customer expectation

  • Baloo_Ji
    பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu

    @JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue

  • Pavibal63029905
    hybe23 (@Pavibal63029905) reported from Nāravārikuppam, Tamil Nadu

    @reliancejio I have been facing a network issue since two days.. I registered my request many times it's still not assigned to any of the engineer.. how long it will take?? My work also pending because of this... Customer care also disconnected the chat without proper communication @JioCare

  • AarudhraaSundar
    Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber

  • dhanu_krritt
    Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu

    @JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare This is 3rd time I'm facing the same issue in this month. Poor maintenance work. What kind of maintenance you doing for a month ? continuous disconnection ruin my daily office work. #poorservice

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • gautamtextile69
    Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu

    @JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • bodhayan_aich
    Bodhayan Aich 🇮🇳 (@bodhayan_aich) reported

    Now my recharge is almost over. If I need to recharge again, I'll have to pay for both the Internet and the STB, even though I haven't been using the STB since May 1. Too many times I've sent email, contact you via DM. No resolution. (2/2) @reliancejio @JioCare @jagograhakjago

  • maskaabunn
    maskabun (@maskaabunn) reported

    @JioCare Give me the exact timeline can't trust you guys & tolerate more because i've paid money will you guys give me interest on that? Will you compensate me for the mental harassment due to this issue? If yes then ready to wait else provide timeline mentioned with exact date @JioCare

  • Rakesh_Reddi_
    RakeshReddy. (@Rakesh_Reddi_) reported

    Care to bother about the customer enquiries and customer complaints? @JioCare @reliancejio

  • officialbiswa01
    Biswa (@officialbiswa01) reported

    @JioCare 3+ days after payment and I’m still getting generic “in progress” replies. Please provide a confirmed installation date. If service isn’t available, process a refund immediately

  • sandeeppsss_exe
    Sandeep K Tigga (@sandeeppsss_exe) reported

    @JioCare When will I resolution? I got pissed off by your service.

  • Staysafe_Sevlif
    Stay Safe Save Life (@Staysafe_Sevlif) reported

    @JioCare Don’t teach me - act on resolving the issue and then confirm here, that the problem is resolved.

  • sankush44
    Sankush Saini (@sankush44) reported

    @TRAI @JM_Scindia Sir, Please intervene here as I am not able to get refund of order from past 11 days. @JioCare is not even picking calls now and it seems that they are happy harassing customer like me. No resolution is provided till date and no sight of refund initiation.

  • HeyGujju
    𝐇𝐈 (@HeyGujju) reported

    Thread 🧵 @JioCare @reliancejio I have been a Jio customer for many years and I regularly recharge my number every month. However, the quality of service I am receiving is extremely disappointing.

  • Prashanthpc3
    Prashanth {PC} (@Prashanthpc3) reported

    Ticket after ticket. Call after call. No proper solution. No accountability. This is not just inconvenience anymore — this is affecting livelihoods. Need immediate escalation from senior authorities NOW. “We are looking into it.” @reliancejio @ril_foundation @reliancegroup

  • Aditya_Shukla03
    Aditya Shukla (@Aditya_Shukla03) reported

    @JioCare Don't need your reply. I need a technician at my location to fix the issue. Please call your technicians to visit because he is not picking call