Reliance Jio outages and service status in Chennai, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 31, 7:20 PM GMT+5:30.
- Internet (77%)
- Phone (14%)
- Total Blackout (5%)
- Wi-fi (5%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600040 , 603103 , 600041 and 600004 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 1: Problems at Reliance Jio
Reliance Jio is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 19 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act
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True Detective (@akabhisheklive) reported from Sembiyam, Tamil NaduHello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare @JioCare my issue is yet to be resolved or responded by your service agents.
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu@JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu@JioCare Resolve this issue soon as possible we are facing the worst Jio service
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu@JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Saidapet, Tamil Nadu@JioCare Still I am patience regarding this issue no any resolution taken very dis appointed for the purchase of jio phone next phone paid full payment take this one as serious mater kindly resolve this immediately
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu@reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu@JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu
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Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu@JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Veeranna Babu (@VeerannaBabu) reported@JioCare @Jio_Offl Worst Service and Worst Customer Care , Y Jio Generating Bill without providing Internet due their problem for more than a month.
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Nishant Bharti (@ShreeNishant) reported@JioCare Why are you asking of mine details. This network issue is not only facing by me, all jio user are facing in this area .( Pincode -805122)This network is issue from long time. Please take responsibilty and decision about network issue. This may be tower mis management
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Vaibhav Aggarwal (@vaiagg844) reported@JioCare @jiocare, Another 6 days passed since your last assurance. No action has yet been done on this case. Please provide a timeline for my resolution, I don't have a year for this.
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Harsh Kukadia (@NoHarshFeeling) reported@JioCare There is no way to get in touch with your fiber team. Had raised a cancellation request, now I don't want to cancel it anymore. But no way to let them know about it.
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Jaideep Ojha (@ojha_jaideep) reported@JioCare Wifi calling is not working in my device
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Veeranna Babu (@VeerannaBabu) reported@JioCare I will not clear dues for a period where service was completely down due to Jio’s technical failure. Requesting payment for unprovided service is unfair. Please waive the charges for the downtime immediately so the ticket can be processed properly.
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Ajay Nagotha (@Ajay_Nagotha) reported@JioCare @JioCare even after 5 days my slow internet speed issue is not resolved yet. I have 100 MBps Jio Airfiber plan and I am getting only 20-30 MBps speed. I am suffering everyday I want compensation.
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Veeranna Babu (@VeerannaBabu) reported@JioCare Worst Service and Worst Customer Care , Y Jio Generating Bill without providing Internet due their problem for more than a month
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Sonu ranjan (@Sonug5) reported@reliancejio Stuck on the Jio Self-KYC page for a new SIM activation! Proceeded to the final payment stage, but the option to redeem a Jio Starter Pack E-Gift Card / Voucher is completely missing from the portal. Please fix this UI issue or guide me on how to redeem it.
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Rahul Gautam (@ImRaahulGautam) reported@JioCare @JioCare @reliancejio A prolonged unresolved outage of this nature reflects a serious breakdown in customer support and service delivery. Resolve this immediately and explain how Jio intends to address this failure. (2/2)