Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Aug 19, 8:53 AM GMT+5:30.
- Internet (82%)
- Wi-fi (9%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600041 , 600006 , 600004 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 20: Problems at Reliance Jio
Reliance Jio is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
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Chennai
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3 days ago | |
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Chennai
|
Internet | 3 days ago |
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Chennai
|
Internet | 6 days ago |
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Chennai
|
Internet | 7 days ago |
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Chennai
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Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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mahe 🇮🇳 (@mach2042) reported from Sembiyam, Tamil Nadu@JioCare pathetic service in Periyar nagar Chennai. Internet down in the region for the last 3 days.. No response from thr service team
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@reliancejio @reliancejio @JioFiberChennai The issue has not yet been sorted out.. I have to pay monthly rental amount.. next bill cycle started.. kindly cancel my connection and refund my deposit
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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knv nair (@knvnair) reported from Chennai, Tamil Nadu@reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu@JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..
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Dharmender kothari (@Dhannu91) reported from Sembiyam, Tamil Nadu@JioCare @reliancejio please help i purchased new sim of jio. It belonged to someoneels before me. I am getting daily calls asking for old owner of this number Please change my number ,i don't wan to purchase new sim.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu@JioCare how to cancel existing jio fiber connection?
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Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu@reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare worst service from Jio fibernet , tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue ,service request no. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for Airtel or Act
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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शैलेश पवार (@shailu7575pawar) reported@TRAI @JioCare ur executive not talking to customer why ? It's very poor service by jio
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Jitendra (@dableyjitu) reported@JioCare @reliancejio @TRAI Jio team, I have been using JioFiber since last 3 years, so please don't teach me how it works. Just solve the issue I have been facing for the last 12 days due to your negligence.
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leelaprasad nuvvula (@LeelaprasadN) reported@reliancejio @reliancejiohelp JioFiber internet has been down since yesterday morning. I raised a service ticket immediately, but there has been no proper update even after 24+ hours. #jiofiber #jiointernet
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Antiwork (@Antiworkship) reportedMental illness Egg-gobar. WTF! Get dehat off the internet @reliancejio
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Mr Tranquil (@iAjayYadav9) reported@JioCare When can i expect this fixed. This is pathetic service. @reliancejio
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@reliancejio @JioCare @TRAI Raising on social media too, still no one has bothered to resolving this. This is service we are getting totally pathetic. My WiFi is not working from last 6 days.
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Er. Shubham Sharma (@sharmasharma367) reported@JioCare @reliancejio As soon as the cancellation process began, I started receiving calls from the management team. I wish they had shown the same level of engagement in seeking feedback on whether the complaint had actually been resolved.
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Qurbat (@NandiVishal) reported@JioCare Their is no resolution still no engineer visit
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Aravind Bhat (@aravindmurthy24) reported@JioCare @IamKishorBhat Avoid Jio AirFiber. I had a terrible experience and had to switch to another ISP within just a few months. Their customer support is practically non-existent unless you publicly call them out on X
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Sumit ArYan (@SumitAr48029383) reported@reliancejio @jio_fiber @JioCare There is no power in outdoor unit and you are replying that internet will resolve in 30 mins..are you crazy? This is how you resolve customers problem by sending auto reply message to everyone without even understanding the situation??