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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 4, 12:51 PM GMT+5:30.
  • 75% Internet (75%)
  • 15% Wi-fi (15%)
  • 5% Phone (5%)
  • 3% Total Blackout (3%)
  • 3% TV (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600041 , 600039 and 600078 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at Reliance Jio

Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 12 hours ago
Chennai Internet 14 hours ago
Chennai Wi-fi 2 days ago
Chennai Internet 3 days ago
Chennai Internet 4 days ago
Chennai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio I didn't receive any support from you other than sending a template, do you have any plan to support on this issue?

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems

  • mailtohabib
    AbuMaryam (@mailtohabib) reported from Chennai, Tamil Nadu

    @JioFiber @JioCare I was using JioFiber connection. When I raised a request for shifting connection I was told that it was not available in the location. But JioFiber is available in the location. Would you not try to retain a customer?

  • ku3mar
    upendra vaishnav (@ku3mar) reported from Chennai, Tamil Nadu

    @JioCare i have a jio fibre connection which is not working since 18.08.2022. complaint is also lodged with # SR00001D0Q7K which is unresolved till date. now i got message that Engineer will visit on 22-08-2022. Worst service from jio.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • rsridharan49
    திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu

    @JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu

    @JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    Nw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu

    @JioCare Any update regarding this issue sir

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • RankaSam
    sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil Nadu

    Worst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • irajashekaran
    C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu

    @ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    When spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    With reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • gulshanjmi10
    GulShan KumaR (@gulshanjmi10) reported

    @ViCustomerCare Already all details given, your service engineer has visited in March also and he submitted the report that there is no network even at upper ground floor. @airtelindia &@reliancejio ke network yhan aate hain to vodafone idea ko network provide krane me kya takleef h

  • Nigshey91
    Gumnaam_baba (@Nigshey91) reported

    @JioCare How the heck am i supposed to share a service request? Why the hell I am giving an option to only call or sisal to your useless AI assistant?

  • ShreenivasMish4
    ShreenivasMishra4 (@ShreenivasMish4) reported

    @neetusi86329772 @JioCare Right! Me, too, faced the same problem at Ara, Bihar.

  • bp21035
    brajesh Patel (@bp21035) reported

    Now to much painful service provide by Jio previous 2 to 3 months every month jio fiber not working i raised a complain regarding that but no proper solution done by jio @JioCare

  • OrganicAghori
    Devansh Gupta (@OrganicAghori) reported

    @JioCare And the audacity of one customer care executive, he said I have raised the cancellation request and gave me made up SR number.

  • SadiaJalal
    Sadia Jalal (@SadiaJalal) reported

    @JioCare @JioFiber I've replied in DM. I no longer wish to continue with the service. Kindly process my ₹1,200 refund and also resolve the pending ₹807 refund. After weeks of delays, I've already switched to another internet provider.

  • abskswain
    Abhishek Swain (@abskswain) reported

    @JioCare Anyway, I’ve decided to switch to Airtel Fiber. There is widespread dissatisfaction with JioFiber in our locality, and this incident has only reinforced my decision.

  • Raghavjha20f
    RAGHAV (@Raghavjha20f) reported

    @JioCare Called customer care again. Same script. Same promises. Different executive. Zero accountability.

  • Ankitsinghnegi4
    Ankit singh negi (@Ankitsinghnegi4) reported

    @JioCare jio biggest spam company in indian market . I don't use jio sim in my life ever but due network related issues I bought a prepaid sim of jio last week. Since number activated 100s of Spam call fishing call and Unrealistic advertisment massage text recieving.

  • DeepakKarolya
    Deepak Karolya (@DeepakKarolya) reported

    Dear @JioCare, the constant “No Service” issue, call drops, and people getting the message that my phone is switched off or out of network coverage when it’s actually on is beyond frustrating. Your customer service is pathetic, and the network quality has become terrible. #Jio