Reliance Jio outages and service status in Chennai, Tamil Nadu
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Chennai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 7, 2:06 PM GMT+5:30.
- Internet (63%)
- Total Blackout (15%)
- Wi-fi (11%)
- Phone (7%)
- E-mail (4%)
The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600002 , 600113 and 600078 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at Reliance Jio
Reliance Jio is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
2 hours ago | |
|
Chennai
|
Internet | 2 hours ago |
|
Chennai
|
Internet | 4 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Total Blackout | 5 days ago |
|
Chennai
|
Internet | 6 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,
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Gaurav (@gauravjain7600) reported from Chennai, Tamil NaduWhat's happening ? @reliancejio why are the services down ? #Jio_not_working
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu@JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .
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திருநாகேசுவரத்தான் (@rsridharan49) reported from Chennai, Tamil Nadu@JioCare I recharged for my jio no.8610046559 today for rs.395 plan thru paytm UPI no.134128129695. But still my sim do not work. Pl look into the problem and see that sim is activated.
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu@JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu@JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Does'nt Really Matter (@helpingstudent8) reported@reliancejio @JioCare @reliancegroup raised tons of service request since last 15 days, no resolution. The technician says to get new connection with TV plan. SR00002KYOV0 SR0000359V5X SR00002KXOYG SR00003528V3 SR0000350AH9 SR00002KUJAU SR00002KQ68W Jio fiber
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Chauhan (@Manishb228) reported@JioCare Good for nothing customer care on the voice front as well as on the x. You have now plenty of customers. Third class customer support
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styleeeee (@styleeeee113125) reportedIs jio 5g down???? @reliancejio @JioCare
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Rohit Kumawat (@EpicRohit) reported@JioCare can you please respond my issue its urgent
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Vinny (@im_in_ur_heart_) reported@JioCare Still no cancellation request has been processed yet. It’s been days and there is absolutely no proper update from your side. A simple cancellation request taking this long clearly shows how poor the service and support experience has become.
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Ajay Kumar Jha (@_erajayjha) reported@JioCare no Internet. Since morning and customer care call is getting disconnect.@TRAI
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Rathore (@SamarRathore9) reported@JioCare Dear Customer, PLAN2BUILD Appointment for your Postpaid JioAirFiber connection with Set-Top-Box ref Order Number NO0001DAI2T8 is scheduled on 06-May-2026 between 18:00:00 - 20:00:00. You will receive an Order completion code after PLAN2BUILD.
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Rishant (@Rishantsingh007) reported@JioCare Hi, I already shared my JioAirFiber ID and number in DM, but I haven’t received any response yet. The internet issue is still not resolved. Kindly check and update as soon as possible.
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Plumber (@PlumbernoO1) reported@Airtel_Presence @JioCare listen i will not pay a single penny irrespective of how much u beg in addition i will set these piece of **** on fire take this as a warning or whatever i dont give a **** but this time i will give you a bloody nose which u remember for a long ago. You piece of ****
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Amit Kumar Singh (@RajputAmit3601) reported@JioCare Please check my DM asap i have given the things when you can to proceed i will send them asap and one of my family members will travel on the 9th May so before that issue me the physical sim so that it will reach to me