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Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 9, 9:04 PM GMT+5:30.
  • 68% Internet (68%)
  • 21% Wi-fi (21%)
  • 12% Phone (12%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600078 , 600034 and 600107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Reliance Jio

Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 2 hours ago
Chennai Wi-fi 1 day ago
Chennai Internet 1 day ago
Chennai Internet 1 day ago
Chennai Phone 2 days ago
Chennai Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • akbarams1
    akbar (@akbarams1) reported from Chennai, Tamil Nadu

    @JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu

    @JioCare I want to cancel the fibre connection

  • ManojMano1611
    Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu

    @reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution

  • LalithK13015347
    Lalith Kumar (@LalithK13015347) reported from Nāravārikuppam, Tamil Nadu

    @JioCare plz if u can’t solve for the issue which I complained jus inform us Atlst I will port my number , after complaining many times u ppl don’t evn bother to take action against it this is most worst service frm ur team

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • gunjan_parashar
    gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu

    @JioCare i want to cancel the Netflix subscription bundled with my postpaid connection

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • mahemasd
    Mahesh (@mahemasd) reported from Chennai, Tamil Nadu

    @KomalYellapalli @JioCare This is not the service we are expecting from jio fibernet, if this is the case with my brother than i'm going get my connection also disconnected and will inform the same to my family members and friends and will inform them to move to better service providers @JioCare

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • cyrusjoelcj
    Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu

    @JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace

  • SriramJamuna
    Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu

    @JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)

  • CVeeraragh
    Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu

    @reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.

  • SubinSelvamuthu
    Subin (@SubinSelvamuthu) reported from Saidapet, Tamil Nadu

    @JioCare Hi Sir, We have paid this month data. But past 1 week jio wifi fiber not working in our home. We have raised multiple complaints still it was not yet cleared. Would you please check and revert or please refund our paid money, after all cleared we will recharge later

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • whymeezee
    Pranjal Jain (@whymeezee) reported

    @JioCare @reliancejio @JioCare expected better service from you. Too poor customer service. Just do one thing check the retailer in whose inventory this sim is updated and block that retailer as he is giving sim to scammers and they are scamming us

  • Sharif56910
    Sharif Ahamad 🇮🇳 (@Sharif56910) reported

    @JioCare @reliancejio @JioCare Despite repeated complaints, there has been no resolution. Furthermore, I received a call from one of your executives who informed me that Jio service is not active in our area and that they are unable to provide support. 3/4

  • Shivkumar_9999
    Shivkumar Pandey (@Shivkumar_9999) reported

    @JioCare When exactly will you take action? My internet connection is not working at all, and despite repeated complaints, no engineer has visited or resolved the issue. SR No: SR000037RKB9 This level of service is shameful. Please replace it with JioFiber immediately.

  • NickyTiwari14
    Nicky Tiwari (@NickyTiwari14) reported

    @JioCare I’ve been hearing the same thing for the last month. What exactly is the issue with arranging an engineer visit?

  • robertpeters04
    Robert Peters (@robertpeters04) reported

    @JioCare Everyday you guys take time to check but there is no action to my post.. Relocation request raised on 30th May. Full amount paid on 6th June. How many days is your TAT for a new Air Fiber connection? Bad customer service with no one responding to my request

  • gpsinghjp
    G P Singh (@gpsinghjp) reported

    @reliancejio Jio fiber is not working since 6 days. After complaining in applicate authority, nothing done. Details below Request number SR00002LL1V4 JioFixedVoice Number connection having JioFixedVoice Number +911203195421

  • Prakash_chand12
    Prakash Chandnawat (@Prakash_chand12) reported

    @JioCare Not installation jio fiber till now please cancel my jio fiber booking and full refund release

  • sathish625
    Sathish Kumar (@sathish625) reported

    @JioCare The app is still showing “assigning engineer”. No progress or sign of the issue being fixed. No calls from the Jio team or engineer. It's the 5th day since the complaint was raised. What happened to Jio? Are they short of engineers or just taking a lethargic approach?

  • Equity_investr
    Equity Investor 📈 (@Equity_investr) reported

    @sivajithcp @JioCare @reliancejio They will never solve any issue same happening with me complaining since last 8 months but no solution

  • vibhav_S
    Vibhav (विभव) (@vibhav_S) reported

    My jio fiber connection is down and internet not working today in Dreams complex,Bhandup West, Mumbai, kindly look into it urgently @JioCare