Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 3 outage signals in the last 24 hours around Chennai, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 21, 5:03 PM GMT+5:30.
- Internet (58%)
- Wi-fi (21%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (3%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600007 , 600002 , 600004 , 600040 and 600107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Reliance Jio
Reliance Jio is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 6 hours ago |
|
Chennai
|
Internet | 9 hours ago |
|
Chennai
|
Internet | 11 hours ago |
|
Chennai
|
Wi-fi | 1 day ago |
|
Chennai
|
Wi-fi | 2 days ago |
|
Chennai
|
Internet | 2 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu@reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor
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Dhanukrritt 🥂 (@dhanu_krritt) reported from Chennai, Tamil Nadu@JioCare WTF Karan why should I allow you guys some more time? Already three days since I’m facing this issue. You need more time? Ridiculous Customer support that too in the times of WFH @reliancegroup
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Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu@VittalGopal @Airtel_Presence @JioCare We never want to disappoint our customers, Kiran. Please be informed that the charges levied on your account are legitimate. Thank you, Prabjoyt.. Ptabjoyt can you explain how it's legitimate when I pay the payment on 12th jan 2020 and this
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @SRJ_Twiits Adeii.. First resolve my issue which is pending more than a week..
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Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu@JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil NaduNw having cald the cstmr srvice thy have re-opnd the same tkt. But shocking is the msgs & the respnse i got. thy claimed I have rescheduled the visits ... Never did any1 call me in the 1st place. Is there some1 who actually tracks these absurd activities @JioCare @exploreIMC
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare @Sajutweets My jio network not working past 5days please send some one immediately 9884137997
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioFiberChennai @reliancejio @JioCare poor service from Jio fibernet , tried multiple times with customer care from morning internet not working but no one supported me to solve internet issue ,service request number is SR000016EDBJ.pls help my work got stuck up, urgent help
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Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu@JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare it's been three days since my jio fibre has lost its connection. Every service engineer is coming and not taking any actions. It's very frustrating to me. Some times thought of to change the network. It's been happening frequently. Kindly take the necessary action.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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பாலாஜி திருவேங்கடம் (@Baloo_Ji) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai Still my problem is not rectified.. Its almost one week over.. How long should i wait?? No one is bother to rectify this issue.. In my apartment, there are 4,5 connections are having the same issue..
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Chengleput veeraragh (@CVeeraragh) reported from Sembiyam, Tamil Nadu@reliancejio Dear jio community, iam a customer from the date if starting RELIANCE, as an foundation customer i want to know, woule you give any special offers to us in buying jii Phone next.
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Still the issue not resolved my neighbours are using internet service from jio except me! Kindly make fast this is the fourth the that I have not access the internet! Such a pathetic service yar!
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Aamir Sheikh (@AamirArsr) reported@JioCare Actively working it's been more then 15 days OTT and Live channels not working and you said team is actively working.
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Gajendra Singh Thakur🆇🇮🇳 (@gajendrasthakur) reported@reliancejio @JioCare Kindly issue my refund immediately as you are not able to install Air Fiber Connection in my premises NO0001DHTTT6
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Dipika Agrawal (@DipikaAgrawal_) reported@JioCare I personally went to jio care centre to get my jio tag replaced in Jan. They told me replaced product will take time. I am messaging the guy and now he has stopped replying me. I know people are busy. But, I can't keep this follow up thing going. Plz help
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AVANISH CHANDRA SINGH (@avanish_36) reported@JioCare @jio_gigafiber @_MukeshAmbani You guys haven’t resolved my concern. Why should people take your Jio Fiber connection if, whenever a disruption happens, you only fix it after 3 days? Until then, the customer suffers.People should seriously rethink before choosing JioFiber
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Varun Darji (@DarjiVarun) reported@JioCare @JioCare My internet is down for 3-4 days causing severe daily disruption. SR000036CIUV marked “In Progress” but ZERO resolution. This is unacceptable. @reliancejio (1/2)
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किरण तासकर K T (@KT44442) reported@JioCare 🚨 BEWARE OF JIO FIBER FRAUD! 🚨Jio takes advance money & gives ZERO service. They hold my ₹5440, fake the activation & ignore 100+ calls. Total scam! DO NOT TRUST them. Please look into this daily harassment and money scam by Jio. They are cheating innocent customers!
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Ravi Verma (@_rraviverma) reported@reliancejio @JioCare My JioFiber internet has been down for 5 days. Complaint raised on 16th, but still no resolution.Called customer care 6 times and raised complaints on MyJio, only getting false “3 hours”promises. Please fix this ASAP or adjust my bill. Requestid-SR00002L5URS
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Shashank Darda (@shashankdarda36) reported@JioCare 9404971697 Continuous call drops and very slow internet despite showing 5G
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Amit Vikram Pandey (@itsamitvikram) reported@anilrustogi @jio_fiber Same in Andheri West. It’s been 4 days now. @JioCare is such a scam! I’ve decided to remove their connection. Horrible customer service as well. Taking customers for granted.
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Varun S (@VAIN213) reported@JioCare This was the third time I had to follow up regarding this issue and everytime the ticket status becomes Closed , atleast have to send why you couldn't have resolved it or proper mail regarding this