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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jun 14, 6:17 PM GMT+5:30.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600078 , 600034 , 600004 and 600107 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Reliance Jio

Reliance Jio is having issues since 12:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 3 days ago
Chennai Internet 4 days ago
Chennai Wi-fi 5 days ago
Chennai Internet 7 days ago
Chennai Wi-fi 8 days ago
Chennai Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i am unable to get status of my jio wifi router 8838155369 . Customer care advisors were not helpful. I wish to recharge. Please advise

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

  • MoizBharmal53
    Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..

  • gautamtextile69
    Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu

    @JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas

  • VinothkaviDr
    Dr.Vinothkumar  (@VinothkaviDr) reported from Chennai, Tamil Nadu

    @reliancejio jio fibrenet very worst connection

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    When spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare now the engineer came and said there is a issue in the pole and they will raise complaint with their O&M team. Not sure when they will act on the compt. Record breaking turn around time by Jio to identify the issue (aldy 6 days). Now I need to wait for other team to act

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @VittalGopal @Airtel_Presence @JioCare sir /madam my staff using prepaid mobile service of airtel in oct 2022 my staff click some sms and he number converted in post paid my staff called 121 and request to resume old sceme but airtel refused my staff are getting salary of only

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    Hello @JioCare @reliancejio I've a jio fiber connection and yesterday due to some issue i'm unable to connect my internet. I've raised a complaint yesterday and the request no is "SR00001CUS3Y" but nobody came to fix the issue. Is this the service you are providing. Disgusting.

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • JudeSannith24
    Jude Sannith (@JudeSannith24) reported from Chennai, Tamil Nadu

    Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • whtdvlvtrchnn
    ᭙ꫝ꠸ꪻꫀꪮρꫀᦔ꠸ꪖ (@whtdvlvtrchnn) reported from Saidapet, Tamil Nadu

    @reliancejio i request new postpaid sim last month. Till date raised 5 requests via app. No one called me or trying to touch me still. Wonderful support 👏👏👏👏

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Oveejit
    Abhijit Choudhury (@Oveejit) reported

    Jio Internet connection is disrupted since 12June 26, and no resolution till now 16th June 26, 7:45pm. From Bahadurgarh Haryana @JioCare @haryana_lsa @dipro_jhajjar No resolution after repeated complaint and request!

  • SadasivanDeepak
    Deepak Sadasivan (@SadasivanDeepak) reported

    @reliancejio @JioCare @BandBajaateRaho service request ID:SR0000386ERT ,I have no Internet connectivity for the past one week .You don’t give even one minute free internet ,you don’t bother to call.

  • nohelptoobig20
    No help too big (@nohelptoobig20) reported

    @JioCare No help too big 9456929696

  • Khajapasha37
    khaja pasha zaid  (@Khajapasha37) reported

    @JioHotstar @JioCare Your system says SR00003885PX is resolved, but nobody called me, nobody visited, and the issue is still pending. Fake resolution updates are not customer support.

  • dalua_julu
    Shrabana Kumar Dalua (@dalua_julu) reported

    @JioCare @TRAI @reliancejio Still now there is no response from jio care. This shows they don't care about the customer. They only need money.

  • Yash16111993
    Yash (@Yash16111993) reported

    @JioCare You only schedule these no one shows up, in past 3 days i have received such useless scheduling done Atleast 4 times. Excused made by you people - wasn’t allowed to enter, only handles jiofiber and not airfiber, tower is down, so home visit is useless .

  • Imrakshit001
    Rakshit 🇮🇳 🧘‍♂🐢 (@Imrakshit001) reported

    @JioCare This is unacceptable. Why should I keep rescheduling when the delay is from your side? My service request SR000038A36H has been open since 13 June, and my Jio Fiber has been down since 12 June.

  • Asingh_R
    Abhay Singh Rajput (@Asingh_R) reported

    @JioCare 5g network is not working since 3 hours

  • Dibyo194
    Dibyo (@Dibyo194) reported

    Again third class customer service @JioCare @jio_fiber #worstinternet @jagograhakjago

  • HarS0011
    Harsh Sahu (@HarS0011) reported

    @JioCare it's been over 24 hours. I've been reporting this issue for days. The ticket shows "Resolved," but network is even worse now— WhatsApp msgs won't even send. I've been using Jio for 2–3 years and nvr faced this. If it's a temporary issue, why isn't it being fixed faster?