Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 12, 8:28 AM GMT+5:30.
- Internet (64%)
- Wi-fi (24%)
- Phone (12%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600007 , 600004 , 600078 , 600034 and 600107 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 12: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 15 hours ago |
|
Chennai
|
Internet | 3 days ago |
|
Chennai
|
Wi-fi | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Internet | 4 days ago |
|
Chennai
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu@JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+
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C.Rajashekaran’s Official Account (@irajashekaran) reported from Saidapet, Tamil Nadu@ACTFibernet I hv paid 1 year Subscription in mrs.R.Lakshmi’s name.Last 72 Hrs,there is No-internet connection & Ur service is very bad.None of ur staffs r responding wt respect.Infact some hv abused my staff & threatened us to surrender #Broadband.FYKI @reliancejio @airtelindia
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil NaduWith reference to Service Request Number SR00001BYKEA, visit of Jio service engineer for your JioFiber connection having You will now receive an SMS with new appointment date and time. Plz cancel connection n refund amount @JioCare
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Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu@reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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Suveen (@Suveen_) reported from Saidapet, Tamil Nadu1. Why will the service request close saying it been resolved, when it not resolved? 2. Since its old request is close, the new one will take another 24 time to resolve.... I mean this can go on... Can any manager or some in charge get on this and call me. @JioCare @reliancejio
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
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Moiz Bharmal (@MoizBharmal53) reported from Chennai, Tamil Nadu@JioCare @reliancejio My neighbour below my floor has jio and its working fine.. Next to my building one of my relative has jio working fine. How can you say there is temporary issue in my area Don't just tweet misleading information without any knowledge..
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Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil NaduHey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou
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@im_manoj (@im_mano12) reported from Chennai, Tamil Nadu@JioCare @reliancejio its been 15 days since I returned my setup box and router , I still haven't got my security deposit refund. Again a bad customer experience from #JioFiber
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MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu@JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net
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Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu@JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!
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Jude Sannith (@JudeSannith24) reported from Chennai, Tamil NaduHi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?
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gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu@JioCare i want to cancel the Netflix subscription bundled with my postpaid connection
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Jamuna Sriram (@SriramJamuna) reported from Chennai, Tamil Nadu@JioCare calls are not going and internet is not working. Fix this asap. (Royapettah, Chennai)
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare team I had recharged my jio in the month of aug. But almost for 8 continuous days I had network issue. Fault at your end later rectified. My question is since I have not used for 8 days because of your fault, will you extend my due date in sep? Ac no 91 4479677164
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akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil NaduSir/ madam i haven't received my refund for jiofiber . It has been more than 3 months . If i got get my refund in 1 one day i have to complaint in consumer support . Worst experience in jio . How many mails how many calls . This is not a joke .@reliancejio @JioCare @JioFiber
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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தொண்டை நாடு (@Thondainadu) reported@JioCare Extremely disappointed with JioFiber service. My connection has been down for 2 days, the optical/network line is not coming, and despite raising a complaint, there has been no resolution or update. Request immediate intervention and restoration of service.
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ALpha_drØpsπ² (@Alpha_drops007) reported@JioCare Extremely disappointed with Jio AirFiber. My LiveTV+ service is not working, and I'm unable to stream the FIFA World Cup. This issue has completely ruined the viewing experience during a major sporting event.
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Syed Anees 🍁✍️ (@itissyedanees) reported@airtelindia @Airtel_Presence @JioCare Airtel, thanks for teaching me the meaning of Unlimited Data. My 349 Postpaid plan shows Unlimited Data, but my internet doesn't work. Calls to 121, 198, and even the Appellate Authority have produced plenty of assurances but no internet.
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Sonal Thakur (@Sonalthakur_ds) reported@JioCare Complaint No. MI0001RJ63T. It's been 2 days and my Unlimited 5G issue is still unresolved. I received only generic replies and no actual solution. Please resolve this without creating further inconvenience.
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Kumar Parveen (@kumarparveen767) reported@JioCare Your staff's attitude was completely unacceptable. He openly stated, 'The customer can't do anything to us; complain wherever you want.' Such disrespectful and abusive behavior towards a customer is highly unprofessional and reflects poorly on your organization.
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Sashank Ammu (@SASHANKAMMU) reportedHi @JioCare, I have already shared all the requested details and screenshots via DM, but I haven’t received any update yet. Could you please check and provide a status update on my issue?
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Bhavesh Shah (@shah_1972) reported@JioCare @reliancejio cs is bad on @X
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Prince Jain (@p_jaincricket) reported@JioCare Thanks for providing no help and for completely avoiding my actual question. Since I have not received any clear explanation or resolution regarding the promised 390-day validity of my annual plan, I will now be escalating this matter to the National Consumer Helpline.(1/2)
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Rajat Agnihotri (@rajagni99) reported@JioCare Interesting experience with @JioCare. After 4+ days of outage, multiple missed engineer visits & no resolution, I raised a request for a NEW Jio connection from another number. Surprisingly, sales contacted me within 5 minutes for installation. (1/2)
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Saurabh Bothra (@dashingcrazy) reported@JioCare This is happening from 3 days... That's what I have wrote ... Got a call from jiocare they scheduled a appointment and then it is getting rescheduled automatically.. engineer never picks call.. Internet not working means ... No wifi, tv n landline phone. Pathetic