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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 0 outage signals in the last 24 hours around Chennai, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 15, 12:50 PM GMT+5:30.
  • 62% Internet (62%)
  • 12% Total Blackout (12%)
  • 12% Wi-fi (12%)
  • 12% Phone (12%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600001 , 600009 , 600040 , 600041 , 600004 , 600007 , 600113 and 600002 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Reliance Jio

Reliance Jio is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 1 day ago
Chennai Phone 1 day ago
Chennai Wi-fi 2 days ago
Chennai Internet 2 days ago
Chennai Internet 2 days ago
Chennai Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • syedjawdhath
    ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu

    @JioCare without solving the problem is closed. How it got closed

  • gunjan_parashar
    gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu

    @JioCare i want to cancel the Netflix subscription bundled with my postpaid connection

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • mercedesgmk
    muthu (@mercedesgmk) reported from Saidapet, Tamil Nadu

    @JioCare Change the Twitter handle name.. Remove the CARE from it.. I could suggest something better if you wish.. Damn..

  • manisha03isha
    Manisha jain (@manisha03isha) reported from Saidapet, Tamil Nadu

    @JioCare , @reliancejio It’s request to train your staff before Deploying at stores and Pls choose some professional staff .The staff at Jio mint street ,sowcarpet ,Chennai doesn’t have work knowledge and they talks so rudely with the customer .Worst experience ,poor service

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • SENTHILKUMAARD
    SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu

    @JioCare Any update regarding this issue sir

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare Thanks but why can't you give a wifi dongle till you resolve the issue. I am using prepaid connection. For the past 6 days I am not using the network even after paying for 28 daya. Will you extend my bill date ?.

  • HariHaranHariv2
    Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu

    @reliancejio very very poor network in my location

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Nanmangalam, Tamil Nadu

    @JioCare please help remove ads from Jio Photos please.. This is the second time I'm raising this issue

  • hybe23
    Balapavi (@hybe23) reported from Nāravārikuppam, Tamil Nadu

    @JioCare I would like to disconnect my jio fiber connection as I'm shifting my home.. but I couldn't contact the jio staff. When I googled, it says to call 1800 893 3399 but when I called them, he said to call 1800 896 9999 since they don't cancel the orders+

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare Hi team I have raised a query from morning no response as fibre Is down it is work from home .

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @narayananh @JioCare Jio is quite pathetic when it comes to service. No way you can reach their customer care or get help. The DIY are useless. There's no way to raise a ticket.

  • parasnew7
    paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu

    @JioCare Not able to browse no network red light blinking

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • akabhisheklive
    True Detective (@akabhisheklive) reported from Sembiyam, Tamil Nadu

    If you are unable to fix it, kindly disconnect the device from my house. Worst service. @JioCare #jio

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • ayushgupta011
    Ayush Gupta (@ayushgupta011) reported

    @JioCare My concern is specifically regarding the Amazon Lite charges. I had already purchased the Amazon add-on plan, so additional charges for Amazon Lite should not have been applied separately. Kindly recheck my account and reverse the excess amount charged. Please resolve this issue

  • kumar_manman
    CA Manman Kumar (@kumar_manman) reported

    @JioCare Sent thru DM. Awaiting resolution.

  • rahulverma_13
    RAHUL VERMA (@rahulverma_13) reported

    @reliancejio Jio fibre in India s capital not working since 2 days. Defunct customer care is of no use . Only regret expression nothing else.. beware of Jio

  • NPCpapy
    𝑺𝒏𝒆𝒛𝒉𝒏𝒂𝒚𝒂 𝑪𝒉𝒊𝒍𝒍𝒔 ❄️ ⛄ 🌨️ 🌙 ✨ 🕊️ (@NPCpapy) reported

    @JioCare @pra7000jal @JioCare why am I unable to use 5g internet in my area after 4 hours of internet outage?

  • sgkhode
    Sandeep G. Khode (@sgkhode) reported

    @jagograhakjago #consumerhelp @JioCare is cheating. They charge JioSTB subscription charges on top of internet charges. They claim various channels for free but those channels display ads.. 20 ads in 30 mins. No way to raise complaint. Support disconnects calls

  • theStriderlotr
    íxí (@theStriderlotr) reported

    No resolution yet. I am telling with a heavy heart that this cannot be resolved in 4 years. I have to move to the consumer court. And I'd rather have some other connection than Jio for new one. I am really frustrated with this @JioCare @reliancejio

  • Cool_sabharwal
    Saurabh Sabharwal (@Cool_sabharwal) reported

    Very disappointed with @JioCare JioFiber is down since morning, affecting my office work. Service visit for SR000035ZOGT was scheduled today (16 May) between 12-1 PM, but got rescheduled to 5-6 PM without my consent. Sitting idle unable to work. Please resolve ASAP.

  • kannan14395
    𓃵 Ⓚⓐⓝⓝⓐⓝ Ⓡⓐⓥⓘ 𓃵 (@kannan14395) reported

    @JioCare @JioCare while speaking on call automaticall signal lost... its happening from morning...

  • Hemanth66346321
    Hemanth kumar K (@Hemanth66346321) reported

    @JioCare It is not matter of disappointment here the customer needs only proper service which are capable of

  • iamvjvarun
    Varun | Tech Truth (@iamvjvarun) reported

    @JioCare I reported is specifically regarding privacy and harassment concerns arising from calls being placed to numbers . Requesting additional sensitive information such as complete residen, and other personal data appears excessive and disproportionate to the nature of the complaint.