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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 20, 2:57 PM GMT+5:30.
  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)
  • 3% E-mail (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600041 , 600002 , 600004 , 600040 , 600107 and 600006 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Reliance Jio

Reliance Jio is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Wi-fi 8 hours ago
Chennai Wi-fi 12 hours ago
Chennai Internet 1 day ago
Chennai Phone 1 day ago
Chennai Wi-fi 2 days ago
Chennai Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • AarudhraaSundar
    Aarudhraa Sundar (@AarudhraaSundar) reported from Saidapet, Tamil Nadu

    @JioCare @reliancejio @MukeshAmbaniOf shameless culprits is Jio care team, without reading mail/knowing customer name, just replying ie compensation is nt possible, who asked? Urs sales person/team mistake,let them pay from ther pockets. Mr.peddada venkatesh has replied

  • ch66traveller
    Mohamed Moinudeen (@ch66traveller) reported from Saidapet, Tamil Nadu

    @JioCare from Korattur Chennai 600076. Very worst service I never face like this every month twice or thrice line will be disconnected. No direct customer care only ivrs. Our complaint will be booked a time slot which will be after two days. no use if we contact installed person

  • Noobiekidindia
    Noobie kid (@Noobiekidindia) reported from Chennai, Tamil Nadu

    @JioCare @reliancejio It's been a week. Till now the installation for jio fiber business connection was not done. We are facing the worst service.

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @JioCare This is what ur person said few hours back & been telling since 6 days. Within today it will be restored and complaint is escalated to higher authorities but all false promises. Bad service from such a reputed organisation.

  • akshayjain0202
    akshay Jain (@akshayjain0202) reported from Sembiyam, Tamil Nadu

    @JioCare @vyasaadit Dont join . Its an scam . My jiofiber refund not yet received it as been 4 months. In this 4 months these people asked 10 times to give some time . But they dont even look after the issue . Myself begging to these guys for my money and they dont even care . Its an pure scam .

  • ManojMano1611
    Manoj Chander (@ManojMano1611) reported from Chennai, Tamil Nadu

    @reliancejio my Fiber connection is lost for 2 days and been trying to reach the customer care and help support no response at all. Such a worst service. Need immediate solution

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

  • HariHaranHariv2
    Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu

    @reliancejio very very poor network in my location

  • MLokeshwaran
    லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu

    @JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap

  • write2bhoopathy
    Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu

    @JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • gunjan_parashar
    gunjan parashar (@gunjan_parashar) reported from Chennai, Tamil Nadu

    @JioCare i want to cancel the Netflix subscription bundled with my postpaid connection

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From chennai Perambur Periyar nagar eve from 16 hrs net down no response from customer care .Pls check received message from it will resolve @08:50pm bit no response

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • DiltonPaul17
    Paul Dilton (@DiltonPaul17) reported from Sembiyam, Tamil Nadu

    @JioCare I just received below sms and this is not True though. With reference to Service Request Number SR0000182ZVJ, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number ** is on hold as our Jio service engineer did not get access to your premises.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network,Dear Team Request you to fix the network problem as soon as possible,

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?

  • Hariprasad_2511
    Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu

    @JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • kabir1312545557
    Nikhil Kumar (@kabir1312545557) reported

    @JioCare i face this issue 20 may 4 pm network flacate fix this make connection stable

  • mehtahiren
    Hiren Mehta (@mehtahiren) reported

    @JioCare @reliancejio Jio broadband connection has been so unstable. You assure a 99.9% uptime but clearly you do not adhere to your SLAs! Connectivity has been down all day and it now says it would be fixed at 3AM in the morning. #customerservice #customerownership

  • brijmohan83
    express newspaper (@brijmohan83) reported

    @JioCare too worst service given by jio in vasnat enclave area not working since last 15 days and whole call to customer Care they making auto recording that there is an conjunction in your area What the hell is this Why not resolving should we close the connection

  • shobhit087
    Shobhit Anand (@shobhit087) reported

    @JioCare service request number is NO0001DJYCGY.

  • adityadarekar
    आदित्य दरेकर (@adityadarekar) reported

    @JioCare Hi pooja engineer checked and told me the issue is from the backend team case is routed to the tower team case no BIM91102268.. please check with your tower team..

  • Rexxx101
    Rexxx (@Rexxx101) reported

    **** @JioCare when I rotate my phone internet don't work in network still showing 5G but no internet

  • iam_ansuman
    Ansuman (@iam_ansuman) reported

    @reliancejio please help as soon as possible.

  • Cyberswift_007
    Blastoise (@Cyberswift_007) reported

    @reliancejio @RIL_Updates Again @reliancejio Dear Customer, Unfortunately there is a delay in restoration of JioFiber services for JioFixedVoice Number in your area. Be rest assured that our team is working .... the same on priority. Services are likely to get restored by 21-05-2026 03:01 AM.

  • kabir1312545557
    Nikhil Kumar (@kabir1312545557) reported

    @JioCare Please improve network coverage and internet speed in Railway Colony, Mokama Khas, Mokama, Patna, Bihar. Facing weak signal and slow internet daily. Kindly resolve soon i am using s22 ultra handset

  • TheVishalKay
    Vishal 🇮🇳 (@TheVishalKay) reported

    Finally did Goodbye to @reliancejio as I was missing on lot of calls due to their network. @JioCare customer care is also predictably pathetic