Reliance Jio outages and service status in Chennai, Tamil Nadu
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 4 outage signals in the last 24 hours around Chennai, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Aug 4, 1:15 PM GMT+5:30.
- Internet (75%)
- Phone (14%)
- Total Blackout (7%)
- Wi-fi (4%)
The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600004 , 600041 , 600040 , 600078 and 603103 .
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Chennai, Tamil Nadu
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chennai, Tamil Nadu
The most recent Reliance Jio outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Total Blackout | 5 hours ago |
|
Chennai
|
Internet | 6 hours ago |
|
Chennai
|
Internet | 18 hours ago |
|
Chennai
|
Internet | 20 hours ago |
|
Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Reliance Jio Issues Reports Near Chennai, Tamil Nadu
Latest outage, problems and issue reports in Chennai and nearby locations:
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G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu@JioCare not sure what kind of approval required to get the power supply in the new pole and when my connectivity will be restored. 4 connection in my flat is having issue. I know no resolution will be provided by your team. I will get standard reply, we are looking into it
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venkatesh babu (@venkatbchilaka) reported from Chennai, Tamil Nadu@JioCare Getting spam calls on my number frequently even though my number is on DND +91 90255 04094 +91 97899 14433 +91 98738 48340 +91 98861 05647 +91 6381-140458 +91 95385 73273 Some calling and asking 10-20k as donation for child help
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Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu@JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare without solving the problem is closed. How it got closed
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akbar (@akbarams1) reported from Chennai, Tamil Nadu@JioCare @reliancejio @JioFiberChennai worst service from Jio fibernet .tried multiple times with customer care from yesterday morning but no one supported me to solve internet issue.SRno. is SR000016EDBJ.pls help to sort out or disconnect the service atleast will go for others
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SENTHIL KUMAR D (@SENTHILKUMAARD) reported from Chennai, Tamil Nadu@JioCare Any update regarding this issue sir
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சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu@JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@JioCare Two days gone. What's the SLA? Am i going to be given three days extra for your poor service?
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Bhoopathy Dharmaling (@write2bhoopathy) reported from Chennai, Tamil Nadu@JioCare 1/2 or more. But still customer from jio telling that will back in 24hrs. Are we fool's? Pls provide proper update about back to normal.
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Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu@JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.
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Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu@JioCare @reliancejio 4th day on a row , internet has been disconnected and nobody has turned up to fix. 6 connections in the same loc have been disrupted and no one bothers. Unable to reach appleate desk and ur customer care keeps taking service request every day.SR00001AA98Q
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@JioCare I have paid 1500 and took trail period and I faced problems and their sales person telling above 10 pm no customer service so give request in mng
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Cyrus joel (@cyrusjoelcj) reported from Chennai, Tamil Nadu@JioCare Yes as you mentioned he identified the issue the issue happened on router box the technician said the box has to replace, to replace the box why people taking too much of time,(the Router box that you given just around 5months old but now it's not working) hope you will replace
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vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu@JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber
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paras jain (@parasnew7) reported from Sembiyam, Tamil Nadu@JioCare Not able to browse no network red light blinking
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Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu@reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.
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𝕾𝖚𝖘𝖍𝖎𝖑 𝕶𝖚𝖒𝖆𝖗 (@sushilkumar1303) reported from Chennai, Tamil NaduWhat is happening?! please slove the issue asap... holiday man come on... @JioCare @reliancejio #Jioserverdown
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ASYEDJAWDHATH (@syedjawdhath) reported from Sembiyam, Tamil Nadu@JioCare I want to cancel the fibre connection
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Hariprasad R (@Hariprasad_2511) reported from Chennai, Tamil Nadu@JioCare I do no why how many days I have to wait to fix this connection issue then why you are charging for the whole month. Planning to file a case in consumer court against you...
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ASYEDJAWDHATH (@syedjawdhath) reported from Chennai, Tamil Nadu@reliancegroup @reliancejio @JioCare all fraudulent and fake information by jio and more cheating taken one fiber connection and in trail period I faced problems
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Bansal (@abhishek49345) reportedWant to convert my Jio number from Postpaid to Prepaid. Is there any way to do it online, or is visiting a Jio Store the only option? The stores here are almost always overcrowded—perhaps because many users are facing network-related issues. All dues have been cleared. The number I want to convert was part of a family add-on plan, and any remaining dues on the primary account will also be cleared. Looking for a simple and hassle-free migration process. @JioCare @reliancejio @TRAI
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Sagar Poojara (@SagarPoojara) reportedPathetic service by @JioCare @RelianceJio! 3 days passed since complaint (1st Aug) & status is stuck "On hold" with ZERO response. 😡 📌 Request ID: SR00003CX3NT 📌 Issue: NO HEART BEAT Fix this ASAP! #JioCare #JioAirFiber #BadService
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Aryan Raj (@aryanankit_raj) reported@JioCare @JioCare You reopened the service request and the engineer will again just call me and mark the request as resolved just like what happened today. There should be repercussions for behavior like this, the engineer is disconnecting my calls whenever it connects showing intention.
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Er AR Saiyad 🇮🇳 (@ARSaiyad) reported@JioCare @reliancejio Our JioFiber in Ahmedabad has been down for over 1 month. Multiple complaints and service requests have been raised, but every time we're promised a technician visit and no one comes. We've paid for the service but received nothing. Resolve this immediately.
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Shailesh Agarwal (@shail_agarwal_) reported@JioCare The issue was resolved but I was charged for the wire. If Jio will charge for these low quality replacements every time then it will not make any sense to continue with Jio. Also these issues occur frequently.
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Suhiti Sheth (@suhiti) reportedShould have chosen @airtelindia over @JioCare I regret choosing Jio as my internet service provider. It is ridiculous how I am struggling to connect with a human since a month.
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pavan pola (@pola33322) reported@JioCare Customer should be paid in advance for service but refund is not issued even after 45 days I waited all these days without complaining
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Dhawal Vasavada (@dhawalvasavada) reportedRespond to our issues urgently - why this ignorance towards simple rectifiable issues in ahmedabad @JioCare
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Rahul Thakur (@iamrthakur) reported@JioCare I've already paid an extra ₹2,200 on top of my existing plan, yet I'm left without service and without any support. Is this how customers are treated? This feels like a scam. Worst customer service experience I've ever had. #JioFiber #CustomerService
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UB (@umvibh) reported@JioCare @reliancegroup @JioCare at its best. Making a mockery out of the customer.