1. Home
  2. Companies
  3. Reliance Jio
  4. Chennai
Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 1 outage signal in the last 24 hours around Chennai, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 20, 2:35 PM GMT+5:30.
  • 59% Internet (59%)
  • 23% Wi-fi (23%)
  • 18% Phone (18%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600040 , 600002 , 600078 and 600041 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Reliance Jio

Reliance Jio is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai, and Tiruvānmiyūr.

CityProblem TypeReport Time
Chennai Internet 17 hours ago
Chennai Phone 2 days ago
Chennai Internet 2 days ago
Chennai Internet 5 days ago
Chennai Internet 7 days ago
Chennai Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • Junior_Essarpee
    Aaditya Prasanth (@Junior_Essarpee) reported from Chennai, Tamil Nadu

    @JioCare Being in Chennai and Not Receiving The Welcome Offer for 5G Services is pretty bad and if you want to talk about the recharge plans I am eligible twice!

  • kiranmehta_2022
    Kiran Mehta (@kiranmehta_2022) reported from Chennai, Tamil Nadu

    @Airtel_Presence @VittalGopal @JioCare Mr jaspreet you says one month already adjusted but once started this you can't stopped this bcoze this is your illegal income and says you share this issue with concern team really still today I don't know where living your this concern team

  • Suveen_
    Suveen (@Suveen_) reported from Saidapet, Tamil Nadu

    @JioCare What's happening here? No updates and no progress. The main pole has issues. There is 3 house affected in my building. And I can't be wasting my day sitting at home waiting for Jio. You guys don't pay me. My time is my money....

  • im_mano12
    @im_manoj (@im_mano12) reported from Chennai, Tamil Nadu

    When spoke to amazon prime customer care, they clearly stated the plan was effective from 1st Dec 2021 to 1st Dec 2022 which completes 12 month/ one year subscription. Why @JioCare @JioFiberChennai is cheating customers continusoly in the name of benefits? #JioFiber #Jio

  • khnaveen
    khnaveen (@khnaveen) reported from Chennai, Tamil Nadu

    @JioCare Your engineer visited and advised me to go in for cancellation process.the guy mobile number is 9841353507..he said due to long distance wiring he cannot rectify the issue..now I request you to take action against the guy who cheated me and made me to take the connection..

  • gautamtextile69
    Gautam Textile (@gautamtextile69) reported from Chennai, Tamil Nadu

    @JioCare these days we are not able to communicate via your network. Even with wifi calling feature there is a lot of frequent disconnections. Even in prime business areas

  • MdSalam55551323
    Md Salamat Ansari (@MdSalam55551323) reported from Sembiyam, Tamil Nadu

    @JioCare But I do not want such rest, it is very bad, suppose if an emergency call is to be made, then first it speaks for 1 minute, then after that the call will take place, then when will I talk @reliancejio #MukeshAmbani

  • sumanmohanty
    Suman Mohanty (@sumanmohanty) reported from Chennai, Tamil Nadu

    @reliancejio facing intermittent network issues recently. Unable to make or receive calls or use mobile data from phone. VoLTE not functioning for SIM. Already changed SIM and activated again. Plz resolve this issue.

  • RankaSam
    sanjay kumar ranka (@RankaSam) reported from Sembiyam, Tamil Nadu

    Worst service ever seen, even nodal officers dont reply to mail @TataPlayin . Does this happen in @airtelindia @reliancejio . Facing problem from past 4-5months . They charges you for box when dish camera is faulty. Heights of bad services .

  • ppandey552
    Pradeep (@ppandey552) reported from Saidapet, Tamil Nadu

    @JioCare I'm unable to use internet and very poor speed. My jio app is not rectify the problem.

  • Mr_Khanted
    Roshan Khanted (@Mr_Khanted) reported from Chennai, Tamil Nadu

    @JioCare how to cancel existing jio fiber connection?

  • vicky_rulezz
    vignesh karthik (@vicky_rulezz) reported from Saidapet, Tamil Nadu

    @JioCare Today night they will not rectify, damn sure. It will surely postpone tomorrow. And Sunday no one work in the maintenance team, it will again postponed to Monday. #poorservice #Jiofiber

  • Santhos43739437
    Santhosh Kumar (@Santhos43739437) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Pls look into the blw msg I have received half a dozen of msgs like this Service Request Number SR00001D0SI2, visit of Jio service engineer for your JioFiber connection having JioFixedVoice Number +914479625106 has been rescheduled as per your request.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible

  • uakashkumar1
    AKH (@uakashkumar1) reported from Saidapet, Tamil Nadu

    @JioCare till now no message from anuj see this is what I'm trying to say. The jio support is so terrible #Tamilnadu

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • Aravind88001838
    Aravind (@Aravind88001838) reported from Sembiyam, Tamil Nadu

    @JioCare From eve trying to connect to your customer care jiofibre is down from eve. Not even a response.

  • DisneyThomasJ
    Disney Thomas (@DisneyThomasJ) reported from Chennai, Tamil Nadu

    @reliancejio Connection for me only in my apartment down for last 6 days and 4th time in a year. Ticket raised too on 10th dec SR00001FVNKR. No response yet. Called for disconnecting the connection says no refund as per jio policy because it's customer fault that he paid. Chor

  • MLokeshwaran
    லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu

    @JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SandeepPotul
    Sandeep P. (@SandeepPotul) reported

    @JioCare It's been 7 days still sim is not delivered in mumbai like area, can this be considered Jio online some delivery with 48 hrs is false commitment? Backend team is still looking at issue? even after 7 days ?

  • vishalw26943503
    vishal wagh (@vishalw26943503) reported

    Are jio team members unable to understand my concern or they don't want to solve my problem # issues from the last four years with jio network @JioCare

  • MR_SURYASH
    Suryash Vishwakarma (@MR_SURYASH) reported

    @JioCare Final notice. JioFiber was never installed due to no port availability (confirmed by your engineer). Service was never activated. This is a service failure from your side, not a customer disconnection. Your policy does not apply. (1/2)

  • drrenjiths
    Renjith (@drrenjiths) reported

    Frustrated with @JioCare @reliancejio @jiokerala- multiple service appointments scheduled for my Jio Fiber connection, yet no technician shows up. The tracking & call features in the MyJio app don’t even work. Customer support has been equally disappointing. This is unacceptable.

  • theashoksamanta
    Ashok Samanta (@theashoksamanta) reported

    @JioCare “Within few days” is the same line I’ve been hearing for the last 6 years and nothing has changed. @JioCare keeps closing complaints and making false promises while the network is still unusable. This is not service, this is negligence and a complete waste of money.

  • M70836Stuti
    Alok Mishra (@M70836Stuti) reported

    @JioCare Why do you keep repeating the same thing over and over again? I've been hearing this for the last nine months. I haven't found a solution. Iesus is still the same. The internet isn't working. Tell me, what should we do?

  • mul_mumbaikar
    मूळ मुंबईकर_𑘦𑘳𑘯 -𑘦𑘳𑘽𑘤𑘃𑘎𑘨 (@mul_mumbaikar) reported

    @IndianGems_ This very crucial if you work out of the country you can't perform a bank due to OTP **** @airtelindia or @reliancejio makes tons of money just for "Banks otp" If the banks abolished OTP then mobile companies would face a loss

  • Akshayghadge007
    AkshayGhadage (@Akshayghadge007) reported

    @reliancejio jio network not working...Thane West

  • drshubham_07
    Dr Shubham Kamble (@drshubham_07) reported

    Extremely frustrating to be without a working @reliancejio connection in the 415613 area for over 24 hours now. Service disruptions happen, but a total blackout for this long is unacceptable. Kindly look into this urgently. @JioCare #JioDown #JioCare

  • Koushik70111
    Joans (@Koushik70111) reported

    @reliancejio 3rd class network