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Reliance Jio

Reliance Jio outages and service status in Chennai, Tamil Nadu

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Chennai, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Jul 15, 1:53 AM GMT+5:30.
  • 72% Internet (72%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)
  • 5% Total Blackout (5%)
  • 3% TV (3%)

The latest reports from users having issues in Chennai come from postal codes 600009 , 600001 , 600002 , 600107 , 600040 , 600041 , 600004 and 600039 .

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Chennai, Tamil Nadu

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Chennai, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Reliance Jio

Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chennai, Tamil Nadu

The most recent Reliance Jio outage reports came from the following cities: Chennai.

CityProblem TypeReport Time
Chennai Internet 10 hours ago
Chennai Internet 15 hours ago
Chennai Internet 3 days ago
Chennai Phone 4 days ago
Chennai Phone 5 days ago
Chennai Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Chennai, Tamil Nadu

Latest outage, problems and issue reports in Chennai and nearby locations:

  • HariHaranHariv2
    Hari Haran Hari vj (@HariHaranHariv2) reported from Sembiyam, Tamil Nadu

    @reliancejio very very poor network in my location

  • gmohanakrishnan
    Mohanakrishnan G (@gmohanakrishnan) reported from Sembiyam, Tamil Nadu

    Hey @JioCare - Service Request Number SR00001B80GG for your JioFiber - Internet not working for 10 days now. Horrible! How can I get the amount waived off for 10 days because I’ve not used your connection. We are working from home! @UfterYou

  • Syedsirajudeen
    Sha Nu (@Syedsirajudeen) reported from Chennai, Tamil Nadu

    @JioFiberChennai very poor service, technician behaviour is worst #Jio #Reliance #RelianceJio

  • sriganeshr
    Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu

    @JioCare Raised a complaint yesterday for internet being down. Technicians were supposed to come between 11 and 12 noon. But no one called. No one has come.

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network, Dear Team Request you to fix the network problem as soon as possible

  • JudeSannith24
    Jude Sannith (@JudeSannith24) reported from Chennai, Tamil Nadu

    Hi @reliancejio there's something seriously wrong with my WiFi. Every device is able to connect seamlessly except the Mi TV stick in my room. Problem started ever since i renewed subscription a few days ago. Please help?

  • mohitlodha91
    MOHIT M LODHA JAIN (@mohitlodha91) reported from Sembiyam, Tamil Nadu

    @JioCare I don't need ur service nw I'm fed-up with ur response From 1st July to 9th July I'm nt using ur service I hv reacharge on 30th June Wt use advance payment 10 days my money waste So plz i request u to refund my deposit n recharge amount N I'll go for another better fiber net

  • knvnair
    knv nair (@knvnair) reported from Chennai, Tamil Nadu

    @reliancejio i have a jio wifi router which is prepaid. I wanted to ascertain whether it is active so that i could recharge it. I called all available helpline numbers. After sharing jio number and linked telephone number and explaining my issue, theAdvisors were least helpful.

  • sivaranjaniD4V
    Sivaranjanipillaiyar (@sivaranjaniD4V) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare i missed most of the interview due to your jio network issue. 👺Don't choose jio ever!! Gonna to quit!! #badservice #badnetwork #totalwaste

  • mytrip2000
    Sushil Kumar (@mytrip2000) reported from Sembiyam, Tamil Nadu

    @reliancejio With reference to Service Request Number SR00001D3C4Y for your JioFiber connection having JioFixedVoice Number +914435598237, your appointment with Jio service engineer is scheduled at your premises on 22-08-2022 : 13:00:00. #Bad service It’s been 6days but not yet attended.

  • MLokeshwaran
    லோகேஷ்வரன் மனோகரன் (Lokeshwaran) (@MLokeshwaran) reported from Sembiyam, Tamil Nadu

    @JioCare @hotstar_helps @sunnxt not working since yesterday. Solve the issue asap

  • gauravjain7600
    Gaurav (@gauravjain7600) reported from Chennai, Tamil Nadu

    What's happening ? @reliancejio why are the services down ? #Jio_not_working

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare any customer service oriented person in Jio can confirm whether you can provide jio dongle till you set my connectivity issue as interim solution since I have already recharged and not using my net for the past one week

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare again same story. Engineer came and said issue with the board in the street and this need to be addressed by OM team. Shame on your service. Why the OM is not taking action on this. On top of it, in the new pole there is no power supply

  • abhirajput1999a
    Abhijeet Singh Rajput (@abhirajput1999a) reported from Chennai, Tamil Nadu

    7982605670 @reliancejio Team Your very bad condition of the network!! Dear Tim Request you to fix the network problem as soon as possible

  • santha195
    சாந்த சேகரன் (@santha195) reported from Villivākkam, Tamil Nadu

    @JioCare @reliancejio I have Complaint already network issue frustration in my area. Still same issue. No improvement Pin code 600 076.

  • sitharkaatan
    naganathan (@sitharkaatan) reported from Chennai, Tamil Nadu

    @JioCare When the Service Engineer opened the junction box hanging in the corporation lamp post( unusual for Jio. ) one connection was without a plug that was mine.. He did not have spare plug so it took another 12 hours. Photos taken will be attached . ___contd

  • dasgupta_souvik
    Souvik (@dasgupta_souvik) reported from Chennai, Tamil Nadu

    @JioCare @JioFiberVoice 24 hrs no internet.Horrible service.Service request raised but no resolution.Your service request number is SR00001ID38W.

  • akashkumar1520
    Akash Gupta (@akashkumar1520) reported from Chennai, Tamil Nadu

    @reliancejio @JioCare Internet speed is too slow. Tried calling customer care but call is dropping everytime.

  • GSathya14
    G Sathya Narayanan (@GSathya14) reported from Saidapet, Tamil Nadu

    @JioCare if there is a issue with the jio pole, your service engineer said that I need to raise relocation request so that they change my network connection to another pole within the street. Pls confirm whether do I need to raise a relocation request

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhawga
    Jyotsna r dabanal (@Bhawga) reported

    @JioCare Why you dont rectify the issue are you mad , after three days also unable to use internet , if you're not ready to rectify it shut down company @JioCare

  • s_talkz
    Srikanth Gollavilli (@s_talkz) reported

    @airtelindia I am trying to call toll free starts with 1860 and I hear IVR saying I am not eligible for the call.i am facing since a year. You customer care does not help. What I should port out to @JioCare ? Paying ₹1400 for postpaid and facing issues.

  • Rohanhematdoc
    Rohan Halder (@Rohanhematdoc) reported

    @JioCare @_MukeshAmbani So now even private companies expect some below the table stuff from the very customers who are paying them for services. A new precedent has been set of course they cannot vehemently deny any such activities but subtle hints directed at the customer

  • shaildxt
    shailendra dixit (@shaildxt) reported

    @JM_Scindia sir My @JioCare internet connection is down for the last 3 days without resolution and no direct escalation mechanism in place. This is the inevitable consequence of a monopolistic market where service providers know that consumers have few alternatives.

  • Kushgoswami1993
    Kushal goswami (@Kushgoswami1993) reported

    @JioCare Till now i did not get single call from your service engineers and from day one i am going to office ask your employees send someone with me for issue resolution but now got frustrated from 8 days your team is not able to resolve the issue seriously stop #jioipo

  • SunriseNeo
    Anupam (@SunriseNeo) reported

    @JioCare need urgent help related to Jiofiber relocation request. Please let me know what details you need. Called customer care 4 times already since yesterday but no resolution yet.

  • plabansfoodpho1
    Plaban D Hazarika (@plabansfoodpho1) reported

    @JioCare I have been facing continuous disruption in availing Internet services for the past 3 days. Inspite of raising requests, no JioService Engineer is visiting. Such worst service provider @JioCare #JioCare

  • JumboTraderX
    JUMBO⇄TRADER (@JumboTraderX) reported

    Hey @JioCare I want to port from @Airtel_Presence to JIO Help me to connect with jio representative

  • Im___Rakesh
    Rakesh Nath (@Im___Rakesh) reported

    @JioCare Your Service is degrading day by day, I have ordered a jio SIM through your My Jio app, it's been almost 5 Days, Yet the SIM is not delivered and my money is also stuck. It is very disturbing experience for me.

  • DivyeshDarde
    Divyesh Darde (@DivyeshDarde) reported

    @reliancejio @JioCare Give us back our Rs. 10000 right now! Your customer support agents cannot see this amount all and say it's a "different department". Do whatever it takes and refund this to us else this will be escalated. The JioGate email bounces as non-existent. #JioScam #JioFraud (3/3)