Vodafone Idea (Vi) Outage Report in Chinchvad, Pune Division, State of Mahārāshtra

@ViCustomerCare I just briefed the issue I hope you will take it forward to it database end to resolve the issue

Ajeeb Dastan Hai Yeh You can not call 🤙 to a #bsnl number from #vodafoneidea sim In 2023 📱. It simply say number invalid. @BSNL_UKD say the problem @ViCustomerCare and vice versa. @DoT_India #bsnlvi

@ViCustomerCare WTF Call Dropping From last 48 hours … Whats the issue …???

When they put your call on hold @ViCustomerCare plays the following message “Thank you for being on hold. Our advisor will connect with you shortly”   without even a single breath in between. Sufficient to get irritated and make the customer hang up. Nice trick!

@ViCustomerCare since we have initiated number port out request we are getting 4-5 calls daily in this regard. Stop this harassment immediately. @DoT_India @TRAI please take a note. Number porting is resulting in harassment from the service provider.

@ViCustomerCare 4 days and I am still waiting. Now you will charge me for late payment. Is this your MO to loot customers and make additional money? Wonder how long you guys take for more complicated issues. @DoT_India

Another high standard set by @ViCustomerCare India. Got a replacement with an assurance of reactivation inn3 hrs...but it's only 10hrs and customer care, vi stores and vi mini stores refused to help.

@ViCustomerCare Looks like you didn't read my Tweet properly and jumped to the conclusion too soon. I said I am already suffering because of your network on 1 out of 2 SIMs.

Looks like @Airtel_Presence is absent too. Already suffering because of @ViCustomerCare calling network on the other SIM so can't knock their door for the 2nd SIM.

@ViCustomerCare I don't have any issue.

@ViCustomerCare @ViBusinessIndia I have a corporate plan for my company Textcraft and have been facing a lot of service issues and billing issues (charged for services not provided, wrong calculation of bill amounts as per provided breakup). Been trying to communicate via email

Shifted from @airtelindia to @ViCustomerCare and than to @JioCare but the network issue and the internet issues remain the same. The services are so pathetic. Just tierd with these private service providers. Never their customer resolves issues, only copy paste replies #trai

@ViCustomerCare Issue Resolved

Dear @ViCustomerCare Please see DM and resolve issue

@ViCustomerCare #fail #poorservice My husband has been your customer for > 15 yrs. On Monday your centre deactivated his sim during plan change. Now we are stuck. Unable to convert or port. @AshwiniVaishnaw . NO HELP. We remained with you when network was bad. Now . ..

@ViCustomerCare Worst service, dumb people sitting there, without resolving my query they made me pay for the unused services, ******* cheap pigs

@ViCustomerCare my data is not working properly, it is very unstable today, Not working and i need to switch off my fon again n again.

@rmstakkar @ViCustomerCare Very disappointed with the service provided by your team, I am raising this issue since May 2020. Still the issue stands unresolved. Mr Takkar your attention will be highly appreciated. Your team is unable to understand the system issue with my number

Hope someone literate from your team understands the complaint andresolves it, hope there is no stupid person who will call and speak the scripted answers. It dosent work for evry customer so be customer oriented and not script oriented, be human n no robots @ViCustomerCare #scam

I request you people first train your team with complete product knowledgable and than keep them working on your customer support team @ViCustomerCare #vodafoneindia #Vodafone and why should customer pay for unsed service of your? Will you or your owner pay for unsed service??

Since last two days I'm not getting proper network. Please solve the problem as soon as possible 🙏 @ViCustomerCare

@ViCustomerCare there is no call back received from your end. You guys always serving poor customer services. I raised it 2 days back but no call back shame on ur service I need call from ur end as I m getting call n msg from ur end

@ViCustomerCare new problem faced i recharged my secondary number of vi Rs 599 on Vi app money was debited and recharge not done 😑 ab @ViCustomerCare aap kuch sahayta kar sakte he ya 599 Rs Bhul Jau?

@ViCustomerCare Please do. It is very embarrassing to take any work related calls on Vi network. Thanks!

@VodafoneGroup in my area the network connection goes offaround 12:30Am till the morning on daily basis i don't know if vi doing this or the owner of the network tower but the problem has to be fixed ASAP.I am a student i have to study late at night @ViCustomerCare @VodafoneGroup

@ViCustomerCare Why are my messages to 1900 being blocked? Tried many times, never works

@ViCustomerCare Please confirm the TAT for closing the case because chasing for last 2 month but issues not yet resolved... Please confirm else we will move to @airtelindia ... May be @vodafone not value the customer

@ViCustomerCare im nagesh im using vi sim around 4-5 months but only 1 month running properly then 3 months my internet not working properly poor running internet im complaint to many vi app and customer care but not responding properly now im port my number in jio

@ViCustomerCare Poor Network, always call gets disconnected in between and voice break during call. Why so much poor service.please fix this on priority.

@ViCustomerCare my complaint for poor network is pending with Vi since last 2 years. Every time as I raise a complaint, for formality someone will call and then they close my complaint without my consent. Pathetic