Vodafone Idea (Vi) Outage Report in Sāhāpur, Hāora, West Bengal

@ViCustomerCare I want to tell you something about your service. The ability of the services you provide is not there at all. Currently 2G Internet is running during 4G and VOLTE network is getting lost again and again. Please improve your service.

@ViCustomerCare no network 21 Mullick street burrabazar, opposite burrabazar police station ground floor pincode 700007, firm name SIPANI STORES MOBILE 9830905498

@ViCustomerCare Worst Network Provider company in India (in my view)

@ViCustomerCare Very poor service provider

@ViCustomerCare Am not Begging discount from you, first thing as a network and internet service provider its vodafoneidea duty to provide me proper service. I am talking about my rights that "when vodafoneidea is giving 2G Network service in my area and charging for 4G which is wrong".

@ViCustomerCare same thing again, no response from the technician.from 1 yr u guise r wrking. Its the worse quality tower service by vi. U guise are really doing bad with a old hutch customer.

@ViCustomerCare after a disastrous 3 hrs total blackout of @Vi at @Kolkata, Pin 700032, no VOLte, and internet connection severely lagging. Do something before the world cup coverage starts, this is unacceptable

How can I get back my deactivated mobile number which I ported from Airtel to Vodafone once? Both Vi and Airtel service centres couldn’t help.@Airtel_Presence , @ViCustomerCare

@ViCustomerCare I have already raised a complain previously, but still facing the same network error, network issue. I had already recharged for 1 yr, I'm srry that I have to port my connection. 15 yrs, that im using hutch then vodafone.

@ViCustomerCare I am porting my Vi number to @Airtel_Presence @airtelindia Till date no resolution after several requests and complaints .. Switching to Airtel now

@ViCustomerCare its 15 yrs now, that i'm using Vodafone. Was hvng strng faith and trust wid vi but day by after the tower service is getting worst. I'm just skeptic aboit breaking relationship over here. But with the strong adore for vi, i'm still hoping to get a good network.

@ViCustomerCare Ask ur network team to answer me that why my phone is working fine with other 4G towers and just 8 minutes away from my home under different 4G tower and why the problem is limited to only my area surrounding my home outdoor and indoor both?

@ViCustomerCare Hi Guys!See the brilliant Network team of VI’s knowledge who is saying an iphone is problematic which works under every VI 4G TOWER OF KOLKATA except the tower of my home address. A problematic phone will not work under any sim and tower

@ViCustomerCare i have a Jio postpaid number 9088822223, This number has terrible slow internet speed issue.... I want to port to Vi please recommend plans for me and how can i port to vi ????

Dear @ViCustomerCare for the past 2 months at my home from 5 pm to 11 pm the speed of the internet is so slow that I can't send mail to anyone, download pdf, download any image etc etc. So I request that please check the matter and solve the problem.

@ViCustomerCare Waiting for all most 9 hrs from morning 9 am to 6 pm evening and at the end customer receiving feedback the representative will not be able to come.

@ViCustomerCare Now when I called him at 6:30 pm to inquiry for my sims, I was told it will not be delivered today as they won't be able to come and asking me to receive the sims on Monday 26th Sep'2022. Is this your standard of service you give to your customer. Shame on you all

@ViCustomerCare having faced repeated problems in CUG Postpaid connection. No respite despite several calls to customer care. Call drops time and again, no audio in the midst of incoming and outgoing calls. Dejected completely, planning to switch over to other network

@ViCustomerCare How much time do you require? It's been long time I have raised the issue. I have payed you and you'll issue the tax invoice. There is no rocket science. Why do you require so much time ?

@DoT_India @TRAI After my porting out request from @ViCustomerCare receiving many calls and messages from Vi to cancel req. Few calls from Unknown Numbers also and No Caller ID masking. Is it legal to make calls to customers from Unknown Numbers

@ViCustomerCare Hey @ViCustomerCare do not bother to serve your customer on time, I have reached India and do not want help with IR anymore. I have learned a lesson hard way for being on unprofessional Vi network.

@ViCustomerCare I have shared all the requested details, till now no team approached for any solution. @TRAI

@Gadgetsdata vi is the most irritating and stupid now no coverage no proper Internet access even with 4g+ signal and also need to use another network to open vi app! @ViCustomerCare

For the last 72 hours I have been requesting to remove all my numbers from the family plan. It hasn't happened till now, all your people, be it from the store or customer care, have given negative results. #chor_vodafone @ViCustomerCare @VodaIdea_NEWS

@ViCustomerCare what a pathetic service you have my internet is not working from 2 weeks and your team not able to resolve it. they gave just target dates to resolve. but they fail. this is how important a customer to you. i am postpaid business customer.#downvi

@ViCustomerCare @rishabsharma Hello how long to stay tuned….Are you making fun of your customers??? You just tell us ,are you going to or not going to provide 5G.if not We will port immediately. Why you are making your customers to stay on 2G era??? We want latest technology. We are paying, provide service.

@ViCustomerCare every since Vodafone merged with idea the network has become absolute ****. Not one online game will loggin if I'm using the VI network. ABSOLUTE TRASH NETWORK.

@ViCustomerCare there are 2 vi sims on my android. one limited data pack is giving proper network connectivity. other with unlimited data 4g pack is giving speed of 0.1kb/s. if it is due to apps or any cookies how is it possible. ur social media support team is useless.

@ViCustomerCare @suruchikayadav How long your network team will work?? Ask them to stop yaar, ask them to provide service…. Very worst indoor connectivity. At least provide Vowifi.

@ViCustomerCare I have raised multiple complaints for the very slow internet connection in the surrounding areas of Assam University, Silchar. But, Vi failed to provide any solution and closed all the Complaints without asking me. How nice the Customer Service is! Just Shameful!