ACT Outage in Izzatnagar, Rangareddi, Telangana

Such a bad experience with @ACTFibernet initially it was bad speed, then relocation is frustrating. Customer care not bothered. They promised 24hours but nothing delivered I’m a prepaid customer at a loss. It was a mistake switching from @airtelindia really frustrating.

Dear @ACTFibernet @ACTFibernetHYD , It is very frustrating with Act internet. This is third time in the period of one month that I am facing network issue and your will not respond . Why don't you tell this that you need 48 hrs to resolve when we are taking the connection

They are like that! Most disgusting service in Hyderabad! @ACTFibernet

@ACTFibernet I pay you 1400 for my 100 Mbps internet and I dont even get 2mbps speed! Me and my wife don't even get Wi-Fi in the next room! No signal at all! I sit next to the router still nothing! Raised complaints no help! One of the worst connections and support

@ACTFibernet But customer service is worst and connectivity also Raised a complaint on 15th Nov no response from you

@ACTFibernet the services you provide and terrible and people you hire are so incompetent that they fail to respond even after 72 hours of booking complaints and calling them multiple times. I wish to book a complaint in consumer forum

@ACTFibernet Your service has got worse lately.. My internet was off for 4 days in past one week. This is my last month of subscription. Will switch to other service provider. Pathetic service #nointernet

@ACTFibernet Wow what an early reply.Your service Engineers wont lift calls on time and if signal is gone and we complaint,they will reply very late and wont lift calls even we call for 20-30 times.Punctuality is required .so when you recruit them..see this is as a first quality.

@ACTFibernet & @ACTFibernetHYD One of the worst and pathetic service from you guys.. I feel like you have kept this company only for money related but not for providing service.. SR10131934236392 have raised complaint on 31 Oct 19 yet it is not solved.

@ACTFibernet you have the worst service in hyderbad try to splve that asap i have been giving complain everyweek regarding the same issue but till now it is not solved and i raised a complain before 5 days till today no one has even solved it stop fooling ppl try to solve issues

Dear #actfibernet i have been going trought the internet issue from pst 5 days till now now one has even helpled to find out wat is the issue and i am facing this evey weekend as you ppl gve big promotions on your internet before that try to solve this issue asap #ACTfibernet

@ACTFibernet Hello Team, internet is not connecting since morning 10 am.kindly fix it ASAP. Ticket deatils: SR10132082740580

Worst network and their worst customer service @ACTFibernetHYD @ACTFibernet

@ACTFibernet As per my conversation, the resolution is under observation....

@ACTFibernet and the problem persists No solution what a service Great 👍 to have you as my service provider.

@ACTFibernet The speed is not the one which i am paying you calling to your customer care no the executive don't have a single idea the SOP questions she/he is asking, then without raising a incident report ttansffered the call to some technical team and it disconnected.

@ACTFibernetHYD Pathetic service! @ACTFibernet

Paid money a week ago; still no installation. @ACTFibernet your service is more worst than other service i used earlier. @ACTFibernetHYD irresponsible support staff you have.

@ACTFibernet No never ! Few days after it has been closed still the issue persists ! Why should i bother if there is a technical issue at my area. All i need is internet and just because i choose ACT, i am not able to work ..and you looting all my money , your customer support sucks !!

@ACTFibernet Still issue is not resolved. Please shutdown your services if you are unable to serve your customers.

@om41r @ACTFibernet Their service has been nothing short of atrocious. I have experienced the same.

The worst experience with you people @ACTFibernet the internet speed is very slow..unacceptable this is ..#2019MadeMeRealize #actfiber

@ACTFibernet @ACTFibernetHYD this is a pathetic internet service ever disconnection every second day bastards no one takes care of it in CC AC No. 101007331362 pls resolve it asap losers

@ACTFibernet First of all make sure that you’re providing uninterrupted service for at least a week. Ek Number FALTU n FRAUD acting ACTing network which never works.

@ACTFibernet First resolve the #internet #fail issues. You are not even replying to tweets!

Hello Actfibernet team, Chasing your customer care is nightmare for us when you can’t support customer issues please shutdown your services better don’t play with customers.@ACTFibernet #actfibre #jio #airtel

. @ACTFibernet your internet speed is so pathetic that even your own app to register that complaint does not work.

@ACTFibernet @ACTFibernetHYD Been over 36 hours now and no connectivity yet. Way to go ACT. This is how @_DigitalIndia is going to progress. Tired of calling customer care. Worst ever service.

@ACTFibernet internet not working. Your App says internet is suspended and asks me to pay the due amount to raise ticket. I want to raise a ticket to tell that there is no due from my side. Paying another 1500 for raising a ticket seems to be too costly

Worst service @ACTFibernet Very quick to collect money but not to give connection. Its been 3 weeks no update on my connection.

@ACTFibernet over 8 hours since no connectivity. And we call it Digital India. Ridiculous service and ridiculous customer care. Will be changing my ISP very very soon. @reliancejio Your time to take over and show these guys what true service is. Hope you don’t disappoint.

@ACTFibernet Thanks for the " ultra speed " reply . the issue has been resolved after 6 days of continuously calling your customer service. In The time I invested in calling your customer support I could have watched Bahubali part 1 and 2 twice . I anyways DM my details. Please check

@ACTFibernet New connection promised within 49 hours in Jubilee hills rd 86,after taking payment is not yet done, more than 200 hours over,very poor service from Act, staff are rejecting the calls, when called for update, I am calling daily, very stressful and unprofessional

@ACTFibernet it's been 48 hours and internet issue is not fixed, I am stuck with you as I paid 1 year.....please refund my money....enough is enough......@TRAI @Consumer2Court @JagoGrahakJago_

@ACTFibernet I subscribed for new act connection in Jubilee rd 86, on 2nd October, executive promised me connection within 48 hours, but as of now (192 hours have passed), I am still waiting for connection, poor service and execs dont answer the calls, they reiect your calls.

@hchawlah Could you help me with my Wifi connection of @ACTFibernetHYD .. It goes down very regularly and there is absolutely no response from their local team @ACTFibernet

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet My internet is not working since 5 days. None of your customer care executive gives a damn about that !!

@ACTFibernet Pathetic service !!!!! My internet is not working from 5 days. None of your customer service gives a damn about that !!!

@ACTFibernet @ACTFibernetHYD Please let me know the status of SR10130949239282 as there’s no response from your customer care on phone or mail.

@ACTFibernet Don’t keep cheating the customer

@ACTFibernet Please don’t copy paste your message which is to just bluff the customer

@renijth @ACTFibernet Yes waiting for 5 days still no response. The most unhappiest customer service

@ACTFibernet The worst response from the Act

@ACTFibernet Sadly it worked only for 24 hours & became unserviceable again. New SR10130949239282. The technician was worried about closing SR than providing lasting resolution. Now I am without uninterrupted internet for the last 10 days. So much for big claims made by @ACTFibernetHYD

@ACTFibernet tried again reaching your customer care again and again no response still....

@RaghavSRao1 @ACTFibernet @ACTFibernet Same experiences no one from customer care looking in to this .. they are well trained in trying to convince the customer

@ACTFibernet Broadband disconnection has been become a daily feature. Account id: 101431377699. Complaint raised SR10133342869608. We are not sure when this misery will end. Request early resolution to the problem

@ACTFibernet @ACTFibernetHYD #saynotoactfibernet @TRAI Customer won't be satisfied if occasionally he gets the speed what he paid for, because he is not paying only for those instances !! When Customer paid for 6 months atleast 90% of the time the promised speed should be given

@ACTFibernet , we are helpless after taking Act, no point of contact and no one responded till now.... Either help us in resolving the issue or stop services, can't wait simply... SR10233333668182 kindly send some engineer or tell us that your are not going to help customers..

@Iamtssudhir @ACTFibernet @Airtel_Presence @reliancejio If you have @HathwayBrdband services available in area go for it with closed eyes. I am telling based on using service from other providers.

@ACTFibernet 4 outages in d past 31 days, (Nov 8, 27, Dec 3rd & today). Latest SR# 10233344018282. This is sm PATHETIC & 3rd-grade service !! Please hv somebody fix dis issue 4 once & 4 al r simply disconnect, will go 2 a different vendor. Awaiting your quick response !!

@Iamtssudhir @ACTFibernet @Airtel_Presence @reliancejio I don't think any company can match ACT in terms of speed. They also resolve issues quickly.

@ACTFibernet Update for you @ACTFibernet . The issue is not fixed!!!! Now the internet does not go down immediately but after 5mins of power cut. Seriously i am tired of your sucky service.

@ACTFibernetHYD @ACTFibernet My new connection issue is lasting since 6th Dec. Neither sales person(Krishna- mob: 7032962990) nor customer care are responding. Escalation are not getting handled by anyone. Please look into issue. Looks like it was a mistake opting for ACT.

@ACTFibernet Totally annoyed with the customer support team, they just raise the SR don’t understand the situation and they can not do anything at their end, they should be given privilege to activate internet. The application sucks, it doesn’t allow you to pay other amount but u have field

@ACTFibernet I doubt my decision for yearly subscription when customer care doesn't respond. The single call that I got was for collecting money, even the sales person stopped taking up my calls.