ACT Outage in Lāl Bāzār, Rangareddi, Telangana

@ACTFibernet I am facing lot problem of internet. This is in my son's name. Repeatedly requesting to recetify, but it is fallen on deaf ears, one of the worst worst internet I have seen. I can download a file in very good speed in idea sim atleast 200 kbps. Ac no 101113654712.

Any update on my SR10155014418262, it is not working last two days. Till no one is reached me on this issue. Could you please let me know the current status. #ActFiber #ActFibernet @ACTFibernet @ACTFibernetHYD

@ACTFibernet Customer care is saying it is being prioritised - but I am facing a lot of inconvenience

@ACTFibernetHYD @ACTFibernet Ticket No.: SR10155019453772 Net is down since 4am this morning. Was told someone would visit me in two hours to check the issue didn’t happen. Ticket was prioritised twice but no response still. 3rd time asked for an escalation line got dc. No resolution yet.

@ACTFibernet please hire some efficient people for your customer care service. I had a terrible interaction with your agent and finally when she couldn’t answer my questions, she disconnected. Now please dont give me this was a network issue excuse.

@ACTFibernet I had raised a billing complaint which is being closed without proper resolution. SR10154647970927

@ACTFibernet Dear support team , As we have registered complaint for change of ownership on 14th mar2021 &Our internet is disconnected last 72 hours . This is bad experience we fased Thanks & regards Uma Shanker Singh Mobile no 9299808141

@ACTFibernet Hi Team, could u plz help me updating H. NO. To correct one In the application form. As currently the last 3 digits showing wrong as its taken automatically from google map.

@ACTFibernet U guys checking this since a month. Now I am expecting a permanent solution

ActFibernet Hyderabad has got really poor service. Faced internet down issue 4 times in a month. The service and support really sucks... #Actfiber , #ActFibernet

@ACTFibernet at this point of work from home, you do not have 24x7 support. I paid for 6 months, and still overdue messages keep coming. Now in the middle of a production issue i lost internet. Who is going to be responsible if i lose job over this?

@ACTFibernet Dear Customer, we have registered your query about online payment not reflecting in your ACT account with Ref No SR10153635081453. This is being looked into and you would receive an update in 72 hours. **Unfortunately, no update since March 10th.**

@ACTFibernet I have cleared my dues and yet the connection is suspended. Worst case this.

@ACTFibernetHYD @ACTFibernet Ac Id: 101001395280 Am getting very low internet speed. Could you please help me out immediately.

@ACTFibernet my issue is un addressed and engineer is stating wire problem I want the issue to be resolved today at any cost or else I may be forced to escalate the matter to ministry of telecommunications

@ACTFibernet Dear team my issue is still unaddressed please look into the priority. Your ACT Fibernet Request SR10153384719112 is expected to be resolved by 3/7/2021 12:00:00 PM (MM/DD/YYYY)

@ACTFibernet @ACTFibernetHYD Act, you need to act and also react. But in fact your guys and services are too waste.. Who will resolve my issue? you or GOD.

@ACTFibernet internet is down. Need someone to look into this please. Thanks!

@ACTFibernet Moreover the network connection is on and off every 5 mins.i did try the same

@ACTFibernet dont know how to. Resolv the issue.... Shut the technician department.... And stop giving salaries.... Last 6months so many complaints no resolution.... Now today i am going to disconnect the power supply untill the issue gets resolved.....

@ACTFibernet Yes you guys! Will regret for inconvenience, but won't do any solution,

@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻

@ACTFibernet one of the worst customer service i ever received from @ACTFibernetHYD as i have requested new service on monday 4/12/2021 and they never showed up to set up internet in my home. I spoke to representative name (Novan Nathaniel) he contacted with me after submitting

@ReheSamay @youbroadband And @ACTFibernet in Bangalore. If you discontinue their service, they'll harass you mentally by calling you 7-8 times a day with offers to reactivate the account.

@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet

@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.

@ACTFibernet Do ensure you disconnect the internet this time. I do not need @ACTFibernet . Let me know details you need. Your customer care does not even listen whn I ask them to disconnect.

@ACTFibernet Np, thank you. I will wait until service request closure for the payment.

@ACTFibernet Even after raising multiple complaints, yet the solution is same and there is not even proper Service and closure for the same 🙏🏻 Time to say goodbye 🙏🏻 @ACTFibernet @GoI_MeitY

@ACTFibernet hi Internet down for last 2 hours. Says it will get only fixed by tmrw 3pm. We are few unfortunate ones to work on a weekend as well. Kindly provide a solution soon. I hope, you are aware of lockdown rules in Delhi for weekends.