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ACT

ACT Outage Report in Lāl Bāzār, Rangareddi, Telangana

Why is my ACT service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Lāl Bāzār, Telangana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Lāl Bāzār, Telangana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at ACT

ACT is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 67% Internet (67%)
  • 25% Wi-fi (25%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Lāl Bāzār, Telangana

The most recent ACT outage reports came from the following cities: Hyderabad.

CityProblem TypeReport Time
Hyderabad Internet 2 days ago
Hyderabad Internet 2 days ago
Hyderabad Internet 3 days ago
Hyderabad Internet 5 days ago
Hyderabad Internet 5 days ago
Hyderabad Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Lāl Bāzār, Telangana

Latest outage, problems and issue reports in Lāl Bāzār and nearby locations:

  • ksalokranjan
    K. S. Alok Ranjan (@ksalokranjan) reported from Rājendranagar, Telangana

    @ACTFibernet So you will never provide internet anymore?

  • Sri_Learning
    Srikanth Bhamidi, CPTD (@Sri_Learning) reported from Medchal Malkajgiri, Telangana

    Hello @ACTFibernet I would want to downgrade my plan from 300mbps to 150mbps, please help me out on this as I wound not need enhanced speeds anymore..

  • ksalokranjan
    K. S. Alok Ranjan (@ksalokranjan) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD So you closed SR10163698351524 without resolving the issue. Then Rohit called and Area Manager and Technician called at 5pm that someone will come. New SR10163754073819 generated. And still without internet. What the hell is happening! Hub box is at my home! What Permission!!

  • puppalaGanesh9
    Ganesh Patel NOTA (@puppalaGanesh9) reported from Annāram, Telangana

    @JioCare I will get back to you very soon Becz I have more issues with @ACTFibernet Just i want give them one more chance if they don't give me proper response i will connect to @JioCare

  • ksalokranjan
    K. S. Alok Ranjan (@ksalokranjan) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD @ACTFibernet again recorded message came that it's delayed. What is the problem with your engineers? Aren't they sure if themselves? It's been more then a week the internet is down! What are you doing?

  • AleemuddinMuhd
    Aleem (@AleemuddinMuhd) reported from Hyderabad, Telangana

    @ACTFibernet Neither the problem got resolved nor you arranged a call. #worstservice #PoorResponse

  • ksalokranjan
    K. S. Alok Ranjan (@ksalokranjan) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD @ACTFibernet hope this week long internet down in issue is resolved today.

  • AleemuddinMuhd
    Aleem (@AleemuddinMuhd) reported from Hyderabad, Telangana

    @ACTFibernet I could see frequent connectivity issues and your team is working towards interim resolution rather than permanent resolution.within couple of weeks same issue repeated sr no:SR10163681014074. Your services are deteriorating as U r growing.

  • puppalaGanesh9
    Ganesh Patel NOTA (@puppalaGanesh9) reported from Annāram, Telangana

    @ACTFibernet Can you please help me out with the information? Waiting for your reply. Tried calling customer service. Please improve it 🙏🏻

  • ktwodee
    Ktwodee (@ktwodee) reported from Rājendranagar, Telangana

    @ACTFibernet Within 24 hrs of reconnection no services. Your engineering does not come nd does all sorts of troubleshooting over phone trying2 fix router. I have a spare router nd that too is not connecting. Now his phone is switched off. My office nd child's school goes for a toss tomorrow.

  • deepesh81794347
    deepesh jain (@deepesh81794347) reported from Hyderabad, Telangana

    @ACTFibernet User ID: 101439406740 .Internet hasn't been working since today morning. Wasting our time towards toll free number given by @ACTFibernet .Unable to proceed work from home today . Irresponsible approach towards the problem from @ACTFibernet.Complained on app

  • vgcofeeclub
    AskMe (@vgcofeeclub) reported from Medchal Malkajgiri, Telangana

    @ACTFibernet Finally temporarily the problem resolved after reaching out to your local service personnel Srikanth

  • aaronmerugu
    Aaron Merugu (@aaronmerugu) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD not sure what the issue is, we lose connectivity almost every other day for a few hours!! In this virtual environment this is very painful, can you please help with a better solution! #veryunreliablenetwork

  • ktwodee
    Ktwodee (@ktwodee) reported from Rājendranagar, Telangana

    @ACTFibernet I am a customer since 2016. Was at hometown for 9 months so got the connection deactivated. Waiting for a reconnection since 23rd. Tech team is waiting for approval from Reconnection team to replace cable. 4 days past no service yet. This is pathetic.Acc 101013138447

  • puppalaGanesh9
    Ganesh Patel NOTA (@puppalaGanesh9) reported from Annāram, Telangana

    @ACTFibernet Try to improve your service If you are not available to provide services on time then don't give false promises to the customer. Or We will be switching to @reliancejio I need my new connection right away. #beam #jio #poorservice

  • puppalaGanesh9
    Ganesh Patel NOTA (@puppalaGanesh9) reported from Annāram, Telangana

    @ACTFibernet After collecting the money Why are not lifting the call They took the money to provide the service they r not answering the call. Please look into. @RachakondaCop

  • iamrameshballa
    rb (@iamrameshballa) reported from Rājendranagar, Telangana

    @ACTFibernet Is it regular practice once in a month to remind my net not working, after paying for 6 months advance. I want to connect to ur top management. Pathetic performance in last 2 months 3 times same issue

  • ksalokranjan
    K. S. Alok Ranjan (@ksalokranjan) reported from Rājendranagar, Telangana

    @ACTFibernet @ACTFibernetHYD And now it's saying by tomorrow it will be fixed!! #CustomerCare at it's worst. How can one rely on you for #WorkFromHome ???

  • aaronmerugu
    Aaron Merugu (@aaronmerugu) reported from Annāram, Telangana

    @ACTFibernet @ACTFibernetHYD still waiting for someone to reach out or address the ticket. This is bad customer support.

  • RuchitaBhatt7
    Ruchita Bhatt (@RuchitaBhatt7) reported from Annāram, Telangana

    @ACTFibernet @Balamalladi13 what a pathetic service to a 7-8 yrs old customer. Who just want the refund and everyday follow up with your team. I had two ac out of which 1 is closed act team has taken router. They said you will get refund in 7 business days.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • karangauba
    karangauba (@karangauba) reported

    @ACTFibernet 3 days of requesting, internet speed coming 11 mb/ps. And now after the most terrible experience of 1 year where several complaints were made we are told to get new router from our side. Ac 102345250711. Pay for the router? Seriosuly? #ACTFibernet #harassment

  • Anshika2692
    Anshika (@Anshika2692) reported

    @ACTFibernet Hi, it's been 6 hours. Hats off to your bad customer service. After waiting for 7 days, instead of saying we will get it done, your executive has agreed to process my refund. *Slowclaps* #actfibernetisworst #nevertakeactfibernet #worstcustomerservicebyactfiber

  • saxena_karun
    Karun Saxena (@saxena_karun) reported

    @ACTFibernet This was really an aweful experience. ACT took 24 hours to resume my internet services. It was a week day and a lot of my work has been hampered. I will asvise to all ACT users to switch to other ISPs if you are looking for a better service. Pathetic ACT

  • tspadmapriya
    Priya Baskaran (@tspadmapriya) reported

    @ACTFibernet why the hell do you call repeatedly for reactivation when your staff are as slow as snails and as rude as rowdies??? Worst ever customer service #ShameOnYouACT

  • PankajK31789498
    Pankaj Kumar Kashyap (@PankajK31789498) reported

    @ACTFibernet Do TAKE ACTION AS PER UR POLICY. U R AN IDIOT. IM ALSO ABLE TO TAKE ACTION AS PER CONSUMER ACT FOR NOT RESOLVING THE ISSUE RELATED TO WALL DAMAGED BY UR ENGINEER. I HAD PAID RS.1500 TO LABOUR. AND WROTE MULTIPLE TIMES TO U GUYS

  • CSriva
    Chandrashekhar Srivastava (@CSriva) reported

    @ACTFibernet Hi team,my Internet is not working from yesterday (05Mar). I have raised the request but still there is no resolution. Please look into it on priority. Ticket number- SR10253362230322. The deadline was today 1500. Awaiting your positive response

  • i_Anand_
    Nebula (@i_Anand_) reported

    @ACTFibernet Issue resolved. Pls try to maintain stable connectivity

  • ashimsahoo
    Ashim Sahoo (@ashimsahoo) reported

    @ACTFibernet Hi not received any proper update, please confirm u want to continue in our society or remove all installed items with proper repir of damage.

  • i_Anand_
    Nebula (@i_Anand_) reported

    @ACTFibernet Team, The issue is not resolved yet. Pls do the needful.

  • AtharvR6
    KIRA | Atharva (@AtharvR6) reported

    @ACTFibernet Having a hard time getting my connection installed. I was promised connection on day 1, been a week no progress. I was even promised a refund if not installed by today. I request you all to please install my connection today or refund my amount. Very bad service.