ACT Outage Report in Pallāvaram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Pallāvaram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Pallāvaram, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Pallāvaram, State of Tamil Nādu
Latest outage, problems and issue reports in Pallāvaram and nearby locations:
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Ashok Rajkumar
(@ashokraja987) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet A/c No: 103016439756. We are using ACT Fibre for the past 5 to 6 years. Due to some personal issues we are not able to make the payment on due date this month. We are promptly paid every month on 1st or 2nd. We request your customer care to extend the time extension
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's day 3, and there's no response from customer care and the issue is still the same - affecting my WFH. 😧
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Dear team, how long will it take to fix the Internet connection? #Chennai #ACTfibernet
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Talespinbaloo
(@talespinbaloo) reported
@ACTFibernet Your support employees love to close tickets even before contacting us. No communication about what work they did at all. In fact they don't even visit the premises. I had raised the ticket for Battery replacement. But they didn't do anything Ticket-SR10264949074224
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Bhanu Singh
(@Bhanu181193) reported
@ACTFibernet worst service ever my internet got deactivated to my address where I am still residing. No communication was made, made multiple requests to restore the connection but the their pathetic service has given no response so far.
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devjyoti jana
(@devjyotij) reported
@ACTFibernet, Now when I tried to reach the technician simply he disconnecting my call as if there is no issues or like he does does not care about the office work of your consumers.
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Talespinbaloo
(@talespinbaloo) reported
@ACTFibernet I have raised multiple complaints to get the battery replaced however they respond that we can only resolve connectivity issues. My user ID is: 11041855
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Suhas Marathe
(@suhas_marathe) reported
from
PETROL BUNK ORR, State of Karnataka
Missing @JioCare #JioFibre.. Had a seamless connectivity across devices & thier apps with lowest plan (30mbps). Was thier customer for more than a year and never regretted using thier services. Using @ACTFibernet (40mbps) since May and I have one or (cont..)
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Maruthi Narendra
(@maruthinarendra) reported
@ACTFibernet @CMOTamilnadu Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.
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Ansaar Hussain
(@AnsaarHussain11) reported
@ACTFibernet And a technician of yours told me the same. And they always say the reason for delayed service is because they have been given the complaint ticket late. Make a long term solution for people like us who have to suffer because of the technicians behaviour. 2/2
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Kanti_Saywal
(@kanti_saywal) reported
@ACTFibernet issue resolved thanks
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Maruthi Narendra
(@maruthinarendra) reported
@ACTFibernet Hi Act Team, I have raised a request yest for downgrading a plan and ur team gave me a timeline of 3 days to make the change. Why will it take 3 days to change the plan? Can ur team look into this on priority? No action so far - SR10164930209315. Bad customer support as well.
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G.ABHISHEK
(@GABHISHEK1) reported
@ACTFibernet hey act why is your customer service so pathetic? They won’t even fix my problem. I’m unable to connect to the internet.