ACT Outage Report in Pallāvaram, Kancheepuram, Tamil Nadu

Problems in the last 24 hours in Pallāvaram, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

• Internet (66%)
• Wi-fi (26%)
• Total Blackout (6%)
• E-mail (1%)
• TV (1%)

Live Outage Map Near Pallāvaram, Tamil Nadu

The most recent ACT outage reports came from the following cities: Chennai.

City	Problem Type	Report Time
Chennai	Internet	3 days ago
Chennai	Internet	11 days ago
Chennai	Internet	11 days ago
Chennai	Wi-fi	16 days ago
Chennai	Wi-fi	18 days ago
Chennai	Wi-fi	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports Near Pallāvaram, Tamil Nadu

Latest outage, problems and issue reports in Pallāvaram and nearby locations:

• 
  gopi krishna (@GopiStm) reported 2 minutes ago from Sembiyam, Tamil Nadu

  Worst customer service.. please go for Hathway or Jio. ACT is very poor in all aspects nowadays. Not only now even before I heard the service was poor. Had no other option and made a mistake subscribing to @ACTFibernet Hope @HathwayBrdband expands its feasibility to Perambur.

• 
  Arunkumar Venkataraman (@arunananth) reported 13 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet WiFi connectivity is very bad. Need to resolve this issue at the earliest. Please do the needful.

• 
  Arunkumar Venkataraman (@arunananth) reported 14 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet It is not resolved. Once after the lockdown please send the executive to find out the issue. Please keep this ticket in open status.

• 
  Rangarajan (@rangarajan1904) reported 14 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet I called the nodal officer and the problem was resolved, thank you :) ‘My bad, missed to update the status here! Apologies!

• 
  Pramod Kumar Prusty (@Pramodkumprusty) reported 15 minutes ago from Tirurāgeswaram, Tamil Nadu

  @ACTFibernet SR10338180575757 : issue not resolved, same disconnection repeatedly happening everyday randomly. As of I observed while using zoom, jio cinema, WhatsApp, YouTube, zee5, Amazon Prime, Cisco webex.

• 
  Shrii (@Ramshriii) reported 17 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet issue with plan customer care not giving proper response. #actcheat

• 
  Sammienatorr (@sammienatorr) reported 20 minutes ago from Sembiyam, Tamil Nadu

  .@ACTFibernet I have been trying to register for a relocation request from a week. your customer service is horrible!!

• 
  Revanth Raj (@Revanth_raj) reported 32 minutes ago from Sholinganallur, Tamil Nadu

  Dear @ACTFibernet having some network issues and a clarification on the bill payment. please do call me ASAP!

• 
  Pramod Kumar Prusty (@Pramodkumprusty) reported 32 minutes ago from Tirurāgeswaram, Tamil Nadu

  @ACTFibernet finding issue only with Cisco webex meeting audio or video, even though only laptop connected to internet. Sometimes I unable hear them and some time others are unable to hear me. Channel setting already done as guided by your agent.

• 
  Sriganesh Raman (@sriganeshr) reported 35 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet hi my connection disconnects every couple of minutes for couple of seconds. I tried reaching call centre. Also, I want to set up a network repeater. Please help.

• 
  Arunkumar Venkataraman (@arunananth) reported 36 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet suddenly I am having connectivity issues. How to resolve the issue, please guide me.

• 
  vikash b (@vikashvas2002) reported 37 minutes ago from Saidapet, Tamil Nadu

  @ACTFibernet not working raised complaint thru customer care executive yet know no response from technical team. Dear network providers solve any complaints immediately most #wfh #IndianEconomy #Lockdown2

• 
  Dhivagar Subash (@dhivagar21) reported 39 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet your app is crashing in iOS also I’m not getting OTP message to login to my account. Kindly help to resolve this issue 🙏🏻

• 
  Pramod Kumar Prusty (@Pramodkumprusty) reported 39 minutes ago from Tirurāgeswaram, Tamil Nadu

  @ACTFibernet participants finding difficulty to listen my voice over Cisco WebEx even I'm seating next to router. Kindly check this issue.

• 
  Vigu ᵃ.ᵏ.ᵃ 𝖵ᶦᵍⁿᵉˢʰ (@vigxter) reported 42 minutes ago from Chennai, Tamil Nadu

  @ACTFibernet inspite of making the payment well before due date, the internet services still gets suspended! Really #bad service and customer care #toleranceLimit

• 
  Ⓥⓘⓖⓝⓔⓢⓗ Ⓥⓘⓢⓦⓐⓝⓐⓣⓗⓐⓝ (@visvickey) reported 45 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet Your people has reached out and resolved my request. Thanak for the support

• 
  PRASANTH (@Prasanth_M_Keys) reported 45 minutes ago from Saidapet, Tamil Nadu

  @ACTFibernet 4th day issue exist same

• 
  Dinesh R@n@ (@D_i_n_e_s_h_R) reported 51 minutes ago from Āvadi, Tamil Nadu

  @ACTFibernet oh man! you keep on telling the same thing everytime, time to fix the problem. my id 103349448626, c'mon

• 
  Revanth Raj (@Revanth_raj) reported 52 minutes ago from Sholinganallur, Tamil Nadu

  @ACTFibernet I got the call and the problem is solved

• 
  Revanth Raj (@Revanth_raj) reported 58 minutes ago from Sholinganallur, Tamil Nadu

  Dear @ACTFibernet iam facing connectivity issue for the past 1 week. Like the internet cable is connecting and disconncecting often and it's irritating. please look into the issue ASAP! DM for further details!

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  srikanth.mallavarapu9@gmail.com (@Skanth901) reported 4 minutes ago

  @ACTFibernet For a issue to get resolved you take more than 18 hours.I should leave my job aside for 18hours and wait for your service.18 HOURS.Who will compensate this.Not at all acceptable.That too living in prime area in the city it is taking 18 hours to get it resolved.👎

• 
  Vikram Ramswamy విక్రం రామస్వామి விக்ரம் ராமஸ்வாமி (@vikramr1981) reported 4 minutes ago

  @ACTFibernet my Internet connection has been down for more than 24 hours now. I raised a complaint last morning and there seems to be no resolution or update on the issue. Please resolve this issue. My work is getting impacted due to the outage. @soundarya_b

• 
  Bhaskar Desharaju (@bhaskar39) reported 7 minutes ago

  @ACTFibernetHYD @ACTFibernet We have been facing issues due to your network and irresponsible executives/techs. 2 to 3 times down in a week. As we are working from home, these network issues cause lots of issues.

• 
  iParamesh (@smano0706) reported 8 minutes ago

  Customer service is very pathetic with @ACTFibernet CHENNAI. Their engineers are not answering on the ticket status and they keep changing the resolution for the ticket raised. Above all there is no customer care number provided in the app to call and report this.

• 
  Abhishek Singh (@Abhishe93252478) reported 8 minutes ago

  @ACTFibernet My internet is not working since yesterday, raised the SR - SR10265795156194, but no luck. Customer ID - 102017689690.

• 
  ALMAS KHAN (@almaskhanmohd) reported 9 minutes ago

  @ACTFibernet @Airtel_Presence Please Act do something with your service. Number shared in message box.

• 
  kishore (@kishore1708) reported 17 minutes ago

  @ACTFibernet SR10365789068804-Its been two days since i raised this ticket and no action has been taken.We are facing downtime twice in a month and there has been no permanent solution for this.When you penalise a customer even for a day's delay in payment,why can't you adhere

• 
  Reshma Ravindran (@RavindranReshma) reported 20 minutes ago

  @ditturam @ACTFibernet The SR is being closed without resolution. I have reopened the same . Confirm on the resolution provided before closing the request

• 
  iParamesh (@smano0706) reported 20 minutes ago

  Customer service is very pathetic with @ACTFibernet CHENNAI. They keep changing ticket resolution time for the ticket raised. Above all there is no customer care number provided in the app to call and report this. Engineers also don’t respond to calls. Ticket no: SR10365791066774

• 
  neon (@buzz267buzz) reported 25 minutes ago

  @ACTFibernet No, it was a general statement. I'm not raising a complaint now.