ACT Outage Report in Pallāvaram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Pallāvaram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (71%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (3%)
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TV (%)
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Phone (%)
Live Outage Map Near Pallāvaram, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Wi-fi | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Pallāvaram, State of Tamil Nādu
Latest outage, problems and issue reports in Pallāvaram and nearby locations:
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gokula Krishnan
(@gokulakrish96) reported
Worst customer service by karthikeyan from chennai team. Your customer service personals really need training on handling customers. Least bothered about disconnecting services. You guys making customers loyalty at stake.@ACTFibernet #CustomerService #actfibernet
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Preksha Sugandhi
(@gptpreksha) reported
@ACTFibernet The technician who called , said the support technician will come tomorrow, why , if the problem is from morning , why assistance tomorrow. We stayed whole day today to wait for assistance, now we will wait for another day 😡
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Sanjay Meti
(@SanjayMeti2) reported
@ACTFibernet Internet is not working from last days in Attiguppe -560040. I’m observing Atleast randomly 4-5 days in a month your service will be not working. Is this intentional from you? Or your service is like that…
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Shankar
(@shanshiv1085) reported
@ACTFibernet Dear service provider am without Internet for past 24 hrs. Your service is dependent on other customer's house where Junction box is installed & this isn't a good Architecture. And you just pay 50/- month if I need to install Juntcion box? Please correct your process
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Shreeram Menon
(@Shreeramguy) reported
from
Rājendranagar, Telangana
@ACTFibernet The best internet service provider in HYD, but they do not offer services in areas like moinabad or places near the airport
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Ravi
(@gadepallirk) reported
@ACTFibernet SR10165074168604 Kindly provide an update issue. All my time is being spent on raising the service request tickets. And at the end i do not get a respone or solution for my problem. SR10160494193822 SR10157795473632 SR10157210859802
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Rajeev
(@rpknair) reported
@ACTFibernet , Another lethargic episode of Poor Customer Care. We paid for replacing an outdated router as per your customer care representative, now the guy himself is not at all responding to calls. You guys have a bunch of irresponsible customer representatives. Pathetic
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Pradeep
(@Parry84PM) reported
1 of 2 @ACTFibernet @jagograhakjago I had taken a broadband connection in the month of January 22, in between once or twice there were connectivity issues. But since 6th Jun 22, my broadband connection is down, despite raising a service request it has not been rectified so far.
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Praneeth Venishetty
(@PraneethVeni) reported
@ACTFibernet comprehends with pathetic and horrible customer support journey.
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Preksha Sugandhi
(@gptpreksha) reported
@ACTFibernet The technician who called , said the support technician will come tomorrow, why , if the problem is from morning , why assistance tomorrow. We stayed whole day today to wait for assistance, now we will wait for another day 😡