ACT Outage Report in Pallāvaram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Pallāvaram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Pallāvaram, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Pallāvaram, State of Tamil Nādu
Latest outage, problems and issue reports in Pallāvaram and nearby locations:
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Hari Kumar
(@harihara010) reported
from
Sholinganallur, State of Tamil Nādu
internet is not working, @ACTFibernet
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Update: The issue has been resolved! Seems like the powe line cable got cut at my street end. Thanks for the quick solution!🥳 @ACTFibernet
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Aravind Thiyagarajan
(@AravindThiyaga4) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet Chennai. Connection goes off even after paying regularly in given time. I think ACT has leveled down their customers. ACT failed to improvise there respective fellow employees to kindly response back towards customers.Worst Broadband Network.😡
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet I can understand the rainy situation but you need to try to give the uninterrupted service. From evening I am facing buffering issue. Please look on it.
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet worst customer service
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Rahul Kannan K
(@RahulKannan_K) reported
from
Chennai, State of Tamil Nādu
Many thanks to @ACTFibernet for providing free WiFi facility to all schools in Chennai Corporation Although the service is provided for free,so far the quality has not diminished in the slightest Even if the connection is repaired, it will be repaired immediately🙏 @ActfiberC
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gopi krishna
(@GopiStm) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet the worst service Provider. SR10363711482954 this ticket was raised 18 hours ago no action taken. Disastrous service again and again.
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R U Srinivas
(@rusrinivas) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you've been telling me via DM that someone will fix my issue. No one has for 10 days now. You have a std reply: This is not the usual experience. But my experience is real. Can you get your 'ACT' together and have someone trfr my home wifi. You already took my money.
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really doing a worst job. Disconnected my internet and I have been advised this will take 24 hrs to resolve.. Who will do my job????????????????????
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Kamal Rizani
(@kamalrizani) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Call recieved from customer support query explained and asked details waiting for complete solution
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P V Natarajan
(@pvnatarajan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I am your customer from 2011/12,the time you connected my area. It's 10 years now.The old router is not effective.Can u oblige by giving a new router.I am continuing with you despite other better offers. I don't believe in hopping.Also satisfied with u r service.
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Kalyani Kanti
(@swatirockz) reported
from
Saidapet, State of Tamil Nādu
@techieadi @ACTFibernet Bro...their customer service is very poor bro.....you already know about it ...
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Rajasekar
(@sekartweets) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet hi Internet is not working here can you pl check
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Rahul Srinivasan
(@rahul_s_vasan) reported
from
Saidapet, State of Tamil Nādu
@ACTFibernet I've been trying to reach your customer care number for the past 2 hours, as my internet connection got disconnect. Please do the needful
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Triplicane Prabhu
(@Triplicaneprabu) reported
from
Chennai, State of Tamil Nādu
Hello @ACTFibernet ... We requested for your services 2 weeks back & paid the charges (1, 944/-) upfront on Feb 8.. At the time of installation, the service was denied due to feasibility issue.. No worries.. We opted for @HathwayBrdband. Now all we need is d money we paid (1/2)
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Pragya Malaviya
(@virtuepragya) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet how does one get to talk to someone who can actually help? Need help for Chennai please. The internet is darn slow and interrupts every ten minutes, difficult to work at all. #CustomerService exists?
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Tehillah Jacob (Tehi)
(@tehijacob) reported
from
Sholinganallur, State of Tamil Nādu
The Internet is not back yet 😒 @ACTFibernet Also, I didn't get any call from customer care. Please help 🙏🙏
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gopi krishna
(@GopiStm) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet SR10363427985284 this ticket is open for last five days.. complaint raised before rains.. no use absolutely zero customer service
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Cosmos Prasanna
(@cosmos_prasanna) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet WFH got hit by this. Pls fix asap.
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Karthik Ganesan
(@karthik1406) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet You are really poor in handling customer requests and complaints. I can't even speak to anyone other than the customer service executive who has the robotic answers but no one resolves issues.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SSR 🇮🇳
(@samrat_singhr) reported
@ACTFibernet. No Internet for 4 days now. Everyday 2-3 new timelines and nobody bothers to resolve it. Complaint No. SR11065940962958
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Shams Ahmed Khan
(@Khan2Shams) reported
@ACTFibernet i raise complaint multiple times...every time i got a call and i was assured that 195₹ will be setteled or waived internally...but till date the due is showing up in my account.
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Neeti
(@neeti_pokharna) reported
@ACTFibernet my internet connection is not working since yesterday, i raised a complaint yesterday, but no one has even come to check or contacted about issue. #poorservice ticket SR11865941699074
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DeepakArjun
(@d_e_e_a_r_j) reported
22-Sep-2022 around 10PM. Today when i checked the usage around 7PM, 93GB consumed. In my family, 1 using mobile and other using laptop will never consume 100GB in a day I guess. But @ACTFibernet has surprised me that I am eating data instead of food.Screenshots shows data usage.
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dreamarooster
(@amariadorach) reported
@ACTFibernet Do you have a time frame? No one has addressed the issue yet and it’s been more than 12 hours without Internet
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Rohit G
(@rohitgow) reported
@ACTFibernet The internet is down again and this is the second instance of the incident in this week.
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RR1418
(@Ram47709262) reported
@ACTFibernet Hei Act if you are not able to maintain quality network pls shutdown your business. We have network issue and we given complaint too. You customer service team not supportive to customer to resolve the issue. You have wrost ETA
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nathan g
(@gvknathan) reported
@ACTFibernet Out of 20 non-working internet days, waiver given only for 16 days and the way customer care person says that you can go whereever you want, but 16 is the most number of days we can give the money and remaining 4 days we will not give..Please let me know the reason
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Devangkalyani@gmail.
(@ramblingdevang) reported
@ACTFibernet your sales guys fraudulently activated services and inspite of prepaid services u are sending bills have been calling to solve this issues and causing harassment...transferring call from one department to other never use act its fraud
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Rohit G
(@rohitgow) reported
@ACTFibernet , internet is not working from last night. Complaint has already been raised SR10165943394464. Kindly expedite the request as it's a second instance of the incident in this week.