ACT Outage Report in Pallāvaram, Kancheepuram, Tamil Nadu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Pallāvaram, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (66%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Pallāvaram, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 1 day ago |
|
Chennai
|
Internet | 6 days ago |
|
Chennai
|
Internet | 13 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Wi-fi | 18 days ago |
|
Chennai
|
Wi-fi | 20 days ago |
Community Discussion
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ACT Issues Reports Near Pallāvaram, Tamil Nadu
Latest outage, problems and issue reports in Pallāvaram and nearby locations:
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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CinuMarkets (@sricinu) reported from Sholinganallur, Tamil Nadu@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Peter Cherian (@PeterCherian) reported from Sholinganallur, Tamil Nadu@gischethans @ACTFibernet That is poor service
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Vinoth Rathore (@vinothrathore) reported from Sembiyam, Tamil Nadu@ACTFibernet your service is pathetic. Its been 4 days my broadband is not working. No response from you. Complaint no SR10541619184872
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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veda (@veda95037296) reported from Chennai, Tamil Nadu@ACTFibernet my act is not working and your complaint number is also not working
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Arunkumar Venkataraman (@arunananth) reported from Sholinganallur, Tamil Nadu@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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saytu (@paradarami) reported from Sholinganallur, Tamil Nadu@ACTFibernet always prefer ACT 🌹 some people stuck to ONE+ mobile bcs genuine user from genuine service, same way i like ACT 🌹
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sundeep Bodhankar (@sunbodh) reported@ACTFibernet No internet since 38 Hrs in spite of several complaints. Absence of escalation making service more vulnerable to bear. Custcare are auto-closing customer complaints without resolutions & TAT. Anybody hearing? ACT A/c 101509188869
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Radhika sharma✨ (@Radzsharma123) reported@Riyazuddin555 @HiHyderabad @ACTFibernet Had the same exp last yr at home they kept telling same for 10 days and the issue was the person left the house and did not inform act and closed the box connection act people despite knwing this haven't resolved or given us a new box.. they even did not return my money yet.
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Ihtesham Ahmed (@Ihtesha23282712) reported@ACTFibernet How pathetic you people are, it's just half n hour my issue was resolved and then again a fiber cut.Service hai ya headache.I quit this will be my last I am using act fiber for sure.I will recommend others also to quit.increase man power, even ur technicians are not happy with u.
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Indian_Always (@HarishChandran2) reported@ACTFibernet ACT Fibernet Ticket no: SR10264911715044 has been registered. No connection in entire apartment for past half an hour. What sort of outage is this? Please look into this urgently.
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Praneeth (@praneethz) reported@ACTFibernet @ACTFibernetHYD We have been facing internet issues from past 5-7 days and despite multiple calls by me and visits by your agents, issue is still not resolved. How can we have a expert technician work and fix it?
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Gopi Thota (@VishrudhArjun) reported@ACTFibernet I guess you are not understanding the seviority. I am facing issue regularly and requesting you for permanent fix.
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Leihan (@theleihan) reported@Riyazuddin555 @HiHyderabad @ACTFibernet Its pathetic. Just use any good local area isp… make a good rapport with service technicians … theyll show up at 3am as well to fix the issue.
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John antony (@yohanantony98) reported@ACTFibernet I spoke to a supervisor named Shilpa at 11.30 am from @ACTFibernetHYD who promised a resolution within 2 hours. It's been 3 and a half hours and I've been trying to get a hold of someone who can actually help instead of just getting rid of customers who reach out for help.
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Ihtesham Ahmed (@Ihtesha23282712) reported@ACTFibernet how pathetic service you people are providing. It's been 26 hours since I raised complaint but no resolution till now. " NAAM BADE AUR DARSHAN CHOTE" My registered number is 9700887431. Kindly resolve it as soon as possible or else close the connection.
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Manju🔔 (@KautilyaPaata) reportedWorst service ra luchha @ACTFibernet 🤬