ACT service status in Pallāvaram, Tamil Nadu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
Problems in the last 24 hours in Pallāvaram, Tamil Nadu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (25%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Live Outage Map Near Pallāvaram, Tamil Nadu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 days ago |
|
Chennai
|
Internet | 7 days ago |
|
Chennai
|
Internet | 14 days ago |
|
Chennai
|
Internet | 15 days ago |
|
Chennai
|
Wi-fi | 19 days ago |
|
Chennai
|
Wi-fi | 21 days ago |
Community Discussion
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ACT Issues Reports Near Pallāvaram, Tamil Nadu
Latest outage, problems and issue reports in Pallāvaram and nearby locations:
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veda (@veda95037296) reported from Chennai, Tamil Nadu@ACTFibernet my act is not working and your complaint number is also not working
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piyush (@piyush32756354) reported from Sholinganallur, Tamil Nadu@ACTFibernet what the hell is your customer care service man. Been awaiting for long time but unable to connect ..without our concern how can you take make auto payment ? Hell on your service . Better call us back or face a legal heat ? This is 2nd time happe
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
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Sriganesh Raman (@sriganeshr) reported from Chennai, Tamil Nadu@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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Bharat Agarwal (@Bharatkandoi92) reported from Chennai, Tamil Nadu@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ursprattlingly @ACTFibernet They are a different breed altogether. Internet is good. Service is third rate and dishonest. Call for more details.
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil Nadu@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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HaroonRasheed (@M_HaroonRasheed) reported from Chennai, Tamil Nadu@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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CinuMarkets (@sricinu) reported from Sholinganallur, Tamil Nadu@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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Santhanam (@santhanam_offl) reported from Sholinganallur, Tamil Nadu@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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Deepak Srinivasan (@deepak_seenu) reported from Chennai, Tamil NaduThis is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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MOHANA KRISHNAN A R (@KRIHANSH) reported from Chennai, Tamil Nadu@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Aditya Narayan ❁ (@CRAdityaNarayan) reported from Chennai, Tamil Nadu@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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Viji Iyer (@viji_1985) reported from Sholinganallur, Tamil Nadu@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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PRABU MS (@fourtwoone) reported from Chennai, Tamil Nadu@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shanker Srivastava (@ShankerSrivast1) reported@ACTFibernet - I have sent an email on 5th Sept to your helpdesk , and waiting since then. Call center no one gets connected. its about Billing. @TRAI - there should be SLA from the these companies to respond to the customer..
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Prash Jain (@Astutepryns) reported@ACTFibernet Please get your act together! Despite repeated calls there’s no clarity yet on the issue.Ticket no : SR10165857017680
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CovaiGhost🇮🇳 (@CovaiGhost) reported@ACTFibernet Even after properly disconnecting your service from Aug 3rd, still you're stealing electricity from my home! Don't you feel shame on this? When raised complaint, you're saying, let me steal for another 7 days. SR10265857735299
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Arafat (@arafatsj) reported@ACTFibernet Maadesh field engineer just updated me at 12 pm that server side issue is fixed and I have confirmed the same. I look forward to no service disruptions or atleast not often service outages in within short timeframe at Atria Convergence Technologies.
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Prem (@Prem26150483) reported@ACTFibernet is anyone available to resolve my internet not working also in mobile showing my mobile number as unregistered
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sridaliya (@sridaliya) reported from Hyderabad, Telangana@ACTFibernet If the payment is delayed you people disconnect our services and if this happens what is that u will be doing now.... 5th day @ACTFibernet is not able to give service back ... #fibernetworkisuue
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Arafat (@arafatsj) reported@ACTFibernet Pathetic service outages 3 times in 2 months and the Area TL Kumaraguru isn’t responding to call either. Are you hiring right network, service personnel ? Repeated outages must have accountability fixed
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Hifazath (@Hifazath24) reported@ACTFibernet Have been trying to shift my connection since last 4 days and the issue has not been resolved
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raggabomb (@BigBongTragedy) reported@ACTFibernet . @ACTFibernet till now nobody has come to install the connection. Customer service is useless!
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Satish Kumar G (@SatishK70040078) reported@ACTFibernet It's 8 days the services are still not resumed, very poor response, no update when it will the services be resumed back.