ACT Outage Report in Pallāvaram, Kancheepuram, State of Tamil Nādu
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Pallāvaram, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Pallāvaram and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Pallāvaram, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Total Blackout | |
| Chennai |
Internet | |
| Chennai |
Internet | |
| Chennai |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Pallāvaram, State of Tamil Nādu
Latest outage, problems and issue reports in Pallāvaram and nearby locations:
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
Anyone experience a drop in @ACTFibernet bandwidth in #ramapuram area? Or is it a problem with @NetflixIndia
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Yeshwanth T
(@yesh1th) reported
from
Chennai, State of Tamil Nādu
@IamRajii @JioCare Network speed is average. Service is terrible. Disconnected mine after the first month. @ACTFibernet is miles ahead in terms of speed.
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Deenadayalan C
(@deens25) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet , such poor customer support, really disappointing
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Opthalmix
(@murugz) reported
from
Saint Thomas Mount, State of Tamil Nādu
@ACTFibernet internet down since last night. Please ask your team to fix it.dr rathina Sabapathy 1st main road jai balaji nagar Nesapakkam, chennai 600078
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Diwakar AS
(@asdiwakar) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet you need to be very ashamed for the way you are treating your customer. I have made the payment twice already and still no signs of getting my connection back! your customer care number is totally useless and I'm stuck with u guys
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நவின் குமார் (Navin) 🇮🇳
(@ksnavinkumar) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet It's ok to be down for once in a week I can accept that. But please don't do it ever single day please guys. I am paying my money to you for my work ok. Do take it serious. Have lost many days using my mobile net. It is not ok to be discounted in middle of important office meet
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Sudharsan Hari
(@sudharsanhari) reported
from
Sembiyam, State of Tamil Nādu
@ACTFibernet why is your customer service soo pathetic. Internet has down for 15 hours and still the call centre wants 24hour to attend to it. Also this is the 2 time in 2 weeks that this has happened.
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Vimal Antony Raj
(@vimanto87) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Why should i DM you? so each time if i have issues, i need to get this through Twitter only? i already told ur app sucks for complaint register.. why can't u guys fix that? already posted a video as send key is not working. what happened for that @ACTFibernet
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ArunSeshadri
(@ArunSeshadri1) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet very poor service in chennai ,when.we.xall maximum you will ask is to change modem ,how many times you want us to change modem ,Reaching your team is very difficult you want all as a.complaint registration only
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with you guys! Internet goes off often.. it's very hard and don't think at this rate I would be able to continue with your service. Every month there is a 2-3 days of internet service down!
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
Day 2 and not internet connection @ACTFibernet what's happening? Total of 5 days in February internet has been down
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kaapiccino
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet 2nd time this month my internet connection is down! PLEASE HELP
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Irony is, I need to use @airtelindia 's mobile network to tweet since @ACTFibernet network isn't working! I urge you to cancel my act account subscription!
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Karni
(@Sathak) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet reminds me of cable TV exp. during 90s. Disconnects frequently. bad CUst. Support. It’s been 24 hrs - Opened ticket, complained here, called customer support and their local technician. But no answer except regular recorded message.
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Sundar G
(@SunOfGan) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet guys internet not working for 4 days now. Pls help
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Nivas Ravichandran
(@nivasravi) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Hey Team. It's been a week since my internet has been down and I was asked to get a GX box. I agreed but have not heard back at all. Extremely frustrating with your customer service team. Could you please help out?
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Raghav
(@Ragav_singer) reported
from
Sholinganallur, State of Tamil Nādu
Pathetic N/w coverage & customer service from @ACTFibernet ! @airtelindia network is much better than ur so called 100Mbps broadband connection which gets disconnected often! Stop asking customers to restart their routers when the problem lies elsewhere!
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majid
(@kaapiccino) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet internet down for last 2 days!
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RajaGopal Maddi
(@rgmaddi) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Internet connection activation happened last week. Raised a complaint immediately with the concerns in connectivity. There is no solution found by your team till now. Can you help?
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ritu Bhatia
(@rituontherun) reported
@PurpleGusher1 @ACTFibernet So far I haven't been lucky enough to get paid for any tweet, but indeed my internet service has been good, so I guess I must count my blessings
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Ritu Bhatia
(@rituontherun) reported
@PurpleGusher1 @ACTFibernet That's awful. I hope ACT will take action. Please do report on Twitter
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Ashwani K
(@Ashwani67299393) reported
@ACTFibernet why ACT Fiber is that much costlier?? With Reliance and Airtel like big players having state of art services, we are stuck with ACT because our creepy @gminfinite society doesn’t allows any other service provider.
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Vilva
(@djvilva) reported
@ACTFibernet I have been very patient and now the support team is of no use they just say you will get a call back from the escalation team. they close my ticket without any reason and all the shops are shut down and I'm left with no help! @ACTFibernet It's disappointing and worse 🤦
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Zii bomba
(@zibomba1) reported
@rituontherun @ACTFibernet This is the worst service ever seen in the internet providers. Int is not working from 3 days and they saying it will take 10 more days to resolve and they are greedy for the bill payment on the due date . No response from the team even after details are provided.
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Vilva
(@djvilva) reported
This is definately bad @ACTFibernet ! I rasie a ticket before hand so you guys will have time to help me! But you guys do not have the basic courtesy to call me and check on the issue! Everytime I call you are just telling me that I will receive a call back from escalation team🤦
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Harika
(@Harika_Reddy_) reported
@ACTFibernet I have shared my details and noone has contacted me. On the contrary I was getting continuous calls for a week to get a connection. It seems the internet is correct on how bad @ACTFibernet service is. I would like a refund of the amount I paid.
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Eshita narayan
(@eshidesire94) reported
@ACTFibernet After 1000 times explainig the issue to your customer care still I have a received a bill mail with due amount. I don't understand this service. I had taken a 3M plan which I paid for and raised disconnection request on 30th April.
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Rishabh Chormalle
(@rishabhchrmalle) reported
from
Hyderabad, Telangana
@ACTFibernet after repeated requests and calls finally shifting of connection done, but no internet yet and a bill being reflected in my account for the months when i didn't even have connection. What kind of service is this.
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naman maloo
(@smartbuoy) reported
Although line has been installed but I am not able to use internet as there is apparently some fault in the line. It's been more than a week and I am still struggling to use internet. @ACTFibernet is this the type of service you wish to offer?