ACT Outage Report in Nanmangalam, Kancheepuram, State of Tamil Nādu
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Nanmangalam, State of Tamil Nādu
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Nanmangalam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at ACT
ACT is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (19%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Nanmangalam, Kancheepuram, State of Tamil Nādu
The most recent ACT outage reports came from the following cities: Chennai.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Nanmangalam, State of Tamil Nādu
Latest outage, problems and issue reports in Nanmangalam and nearby locations:
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Really ACT, a customer needs to wait for 10 days to get approval from your team to service engineer to replace the Battery of your Junction box?Even the service engineer Asking time for 2 days to replace it everytime when i raised the ticket ,but never replaced,cont.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Hello, I am yet to receive any cal or updates regarding the issue. I am experiencing one of the worst customer care experience from a broadband network. 🙄
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Peter Cherian
(@PeterCherian) reported
from
Sholinganallur, State of Tamil Nādu
@gischethans @ACTFibernet That is poor service
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@pk_views @HathwayBrdband @ACTFibernet best in customer service🔥🔥
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PRABU MS
(@fourtwoone) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Never trust ACT broad band they have deliberately complicated the customer care. You can never send a mail for any action, only auto reply you get, the never pick up the phone. Best way to migrate to better service provider.
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Deepak Srinivasan
(@deepak_seenu) reported
from
Chennai, State of Tamil Nādu
This is so bad and you lost your trustworthiness @ACTFibernet , My network dropped today in my WFH & in online class session for the 4th time in this 1 week! SR10343144867602 the SR number i reopened today! Registered number: 8870720125!You lost your quality!
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Arunkumar Venkataraman
(@arunananth) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet Suddenly WiFi is not working. I have registered a compliant in the portal. Morning some of your team worked in our premises, after that it has stopped working. Please look on it immediately.
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Sriganesh Raman
(@sriganeshr) reported
from
Chennai, State of Tamil Nādu
@varunkrish Is @Airtel_Presence good? I've @ACTFibernet. Speed is good but every five minutes the connection disconnects for free seconds or minutes and then comes back. While Netflix and all ok, the problem comes when doing video conferencing
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet what is wrong with the executives. Till I make the payment they called several times, after I made the payment they not even bother to communicate about the delay. Now they are telling they don’t know the issue and I have to contact customer care. DM for customer ID
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HaroonRasheed
(@M_HaroonRasheed) reported
from
Chennai, State of Tamil Nādu
@DineshK336699 @ACTFibernet Worst experience with ACT man.. 😌😌 #ACTFibernet #looting thaan 🤔
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@ursprattlingly @narayananh @ACTFibernet Typical behaviour of these South Indian service personnel. Don't want to be proven wrong. Huge egos. Even Airtel people are like that.
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I have made multiple escalations or complaints via all contacts. Still no response, are you ppl even bothered about the customers ? Payment received correctly and it’s been 7 days no proper response for the new setup. Worst ever customer service experience.
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Aditya Narayan ❁
(@CRAdityaNarayan) reported
from
Chennai, State of Tamil Nādu
@narayananh @ACTFibernet Yeah that's why I dumped them. That's because the server box battery is weak. Good luck asking them to change that! I left after one such problem where the neighbour didn't want the box in their house & internet got cut for 17 days straight! Airtel or Jio is better off!
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MOHANA KRISHNAN A R
(@KRIHANSH) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet I paid full amount for the new connection on 21/08/2020. From then I spoke with 3 different engineers and 1 sales person who coordinated for the payment, No proper response from any of them. 7338745620 sales person ph num. worst customer service.
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veda
(@veda95037296) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet my act is not working and your complaint number is also not working
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CinuMarkets
(@sricinu) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet can you please check my service request where Netflix charges are levied while I have disconnected from Aug 15
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@JioCare Thank you for the swift response. Guess @ACTFibernet is too busy to resolve customer complaints. Shifting to a new Service Provider ASAP
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Viji Iyer
(@viji_1985) reported
from
Sholinganallur, State of Tamil Nādu
@ACTFibernet poo service. When I raise complaint that network is slow they execute who called me is telling me it will be like that when we stay away from router. Is the expectation that we sit in the router and use all the time?
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Santhanam
(@santhanam_offl) reported
from
Sholinganallur, State of Tamil Nādu
@iSattish @HathwayBrdband Customer service is poor @ACTFibernet is good👌👍
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Bharat Agarwal
(@Bharatkandoi92) reported
from
Chennai, State of Tamil Nādu
@ACTFibernet Account No. 103706743157. There is frequent disconnection and the speed is not optimum. I have raised complaint but haven't received any call back. Kindly terminate my connection. I don't want to continue this any further. @fiber_jio kindly let me know the new plans.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Srikrishna. 🇮🇳 #srithoughts
(@sri16587) reported
@ACTFibernet After paying amount yesterday before due date ...... now INTERNET is not working . This is your true face , Can you fix it
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tarun kumar
(@tarunkumar333) reported
@ACTFibernet I requested customer care to deduct the refund money from my current renewal plan from March-2021 to Sep-2021. But still no resolution provided after 7 calls. Acct: 102343506197 Ticket: SR10253389970421
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Fintel 🍋愛
(@fint3l) reported
..changing it, if this is what @ACTFibernet does then I won't recommend this service to my friends!! Stop scaming us.. I want a new Router Asap!!
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Smit Shah
(@ShahSmit34) reported
@ACTFibernet Lol, your executive gave some non logical reason that ping can't get reduced. It was not resolved!!! It was forcibly shut down
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Aditya Murthy
(@AdityaMurthy4) reported
@ACTFibernet do not opt for this company. It has the worst customer care. After making payment on time internet has been disconnected ans for 3 days wfh is not happening. Customer is non responsive and no resolution is being provided.
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Blany F. Lasrado
(@blany_f) reported
@ACTFibernet Direct messages will not work here,rather than the solution's.
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కన్నేపల్లి📯సరస📯Textrovert
(@Ksravishankar2) reported
@ACTFibernet ,@ACTFibernetHYD worst service, again gone..😬
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inder
(@inder1804) reported
@ACTFibernet Due to pandemic ,almost 100% people operating from home & during technical downtime , I am impressed to see your team require 24hrs to send a technician to fix local hub failure . Why the hell we would not look for better service provider than ACT ?
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Raazvi
(@raazvi) reported
@ACTFibernet "Connected with no Internet" This is the status of my internet connection every other day Pathetic service, Worst customer care #Actfibernetpathetic
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Wolfgang
(@RanishTauro) reported
@ACTFibernet Very disappointed with your customer Service.Payment invoice doesn't contain name and address.when help was requested they rejected to help.Also bill invoice gets generated month end and I need to submit bill before Mar end I.e. end of fiscal. SR10253655345417