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Airtel India

Airtel India outages and service status in Sonāri, Assam

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Airtel India generated 0 outage signals in the last 24 hours around Sonāri, including 0 direct reports.

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours in Sonāri, Assam

The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Sonāri, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 21: Problems at Airtel India

Airtel India is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Airtel India Issues Reports Near Sonāri, Assam

Latest outage, problems and issue reports in Sonāri and nearby locations:

  • pranjalhoikia
    Pranjal Saikia (@pranjalhoikia) reported from Sonāri, Assam

    Dear @airtelindia Can you tell me why the phone is not connected in your call center? I made a recharge of Rs. 128 on July 6 which has not been activated till date and does not connect to customer care when I call. So, I request you to return my money back @Airtel_Presence

  • saurav_more
    Saurav More (@saurav_more) reported from Morānha, Assam

    @airtelindia how can I talk to customer care executive ? While dialing 121 there is no option to talk directly to customer care executive.

  • write2sonalsahu
    Sonal Sahu A+ (@write2sonalsahu) reported from Morānha, Assam

    Believe me @airtelindia your network speed is utterly pathetic in my area since last few weeks. Terrible

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • NEWPKJEWELLERS
    NEW P.K.JEWELLERS (@NEWPKJEWELLERS) reported

    @airtelindia worthless service my SR No.11035742448 my complaint is not attended and I called the service engineer lots of time but he didn't picked up my call

  • abhishekbhush14
    Abhishek Bhushan (@abhishekbhush14) reported

    @airtelindia @Airtel_Presence : AirtelIndia Extremely disappointed. My Wi-Fi complaint (SR No. 11035706520) has been delayed due to repeated engineer reassignments. Customer care asked me to contact the engineer, but he says my area isn’t assigned to him. Check DM

  • NEWPKJEWELLERS
    NEW P.K.JEWELLERS (@NEWPKJEWELLERS) reported

    @airtelindia three messages received first at 11:06AM second at 6:07 PM third at 8:27 PM but none of them called me or visited for resolving my service request inhad called both of them lots of time but no one answered my call

  • Dharmen98847554
    Dharmendra Varshney (@Dharmen98847554) reported

    My internet issue is not resolved please provide us 5g speed it's been 24 hours since I am unable to use my 5g internet and i haven't breached the data usage of Airtel please look into it @Airtel_Presence @airtelindia

  • mehtabhuvnesh01
    Bhuvnesh Mehta (@mehtabhuvnesh01) reported

    You charge customers a penalty for late bill payments. But when your service is delayed, deadlines keep getting extended, and customers are left without internet for days, what’s your penalty? Why is accountability only for customers? @Airtel_Presence @airtelindia

  • apoorvamoonat
    Apoorva Moonat (@apoorvamoonat) reported

    @airtelindia my internet is down since last one day and there has been no one from your team who has taken any step to repair it. Do I need to change my operator?

  • shriyalnaik
    Shriyal Naik (@shriyalnaik) reported

    @airtelindia @Airtel_Presence I submitted a request on July 12, 2026, to add IPTV to my current broadband service. I was informed that the SLAfor this request is 24 to 48 hours. However, after nearly 10 days, there has been no progress on my request, nor has it been canceled

  • iamyaseenmajeed
    Yaseen (@iamyaseenmajeed) reported

    @airtelindia What’s the purpose of your Safe Custody service if you disconnect the connection without the customer’s consent? I followed the process, yet it was turned off anyway. This is a breach of trust and requires your immediate attention.

  • akki4vedi
    Akshay Chaturvedi (@akki4vedi) reported

    @airtelindia @Airtel_Presence I requested Airtel to share the investigation details and updates through email. That request was also refused. Even today they cannot answer: What is the actual issue? What work has been completed? Why did this happen?

  • cricksoldier
    Shivam Bhardwaj (@cricksoldier) reported

    I have raised a wifi connection request on 18 July and paid Rs 50 as advance. But no engineer is assigned till now and no call from airtel side. Called customer care thrice they as repeating same line that they have highlighted the issue. Request Id is : E22NZX68GP @airtelindia