Airtel India outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 31: Problems at Airtel India
Airtel India is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Airtel India Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Pavan Chahar (@PavanChaharsa) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia pls help me im faced a big network problem of you company i have postpaid n prepaid but i cant use no internet n no Calling really i think to die cus of ur bad service pls resolve this🙏🏼@GoI_MeitY
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Khagesh Dubey खगेश दुबे 🏹🎯🚜 (@KhageshDubey2) reported from Mathura, Uttar PradeshGrow up .@Airtel_Presence .@airtelindia . Improve your network. Stop fooling your customers.
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अमर दत्तात्रेय (@amar2707) reported from Mathura, Uttar Pradesh@airtelindia 0 kb/s thanks for poor connection. My humble request to everyone plz don't use airtel. After 7 months result zero and postapd bill per month 1442. #boycutairtel
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Khagesh Dubey खगेश दुबे 🏹🎯🚜 (@KhageshDubey2) reported from Mathura, Uttar PradeshWhat a pathetic service .@airtelindia .@AirtelPresence . I'm very disappointed.
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Sanjib Guha (@SANJIBGUHA1) reported from Vrindāvan, Uttar Pradesh@airtelindia From last 8 days I m suffering as per u solving problem very soon u got message u r DM but DM, FM, CM all's r bakwas stupid u can't do anything not only today next upcoming 8 days also I m guaranteed.
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Kuldeep Sharma (@Kuldeep9002) reported from Mathura, Uttar Pradesh@Airtel_Presence What happened @airtelindia your network is wrost i am porting another operator.
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Amit Gautam (@Amit6386) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia Viewing card for connection ID 3009839152 got lost. Unable to view the channels. Please suggest the solution.
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इं.राहुल कश्यप(बृजवासी) (@RahulKa51301884) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia I wud lyk 2 infm u M/S Airtel Bharti network dat I m facing da n/w prblm 4 last week.why don't u enhance ur n/w connectivity.we buy expnsive rchge so dat we cn gt smthly n fast n/w convity bt,evrythng is poor. 9717****48 Luk in2 matter on priority
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Niketan chauhan (@niketan_chauhan) reported from Mathura, Uttar Pradesh@airtelindia @Airtel_Presence @rtiindia Airtel sims are getting block unexpectedly and they are taking money of Rs-50 for each. Issue is with more than thousand of customers at my area (Mathura UP)
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Mayur Garg (@MayurGadv) reported from Mathura, Uttar Pradesh@airteldth @airtelindia Not happy with the services. Lots of trouble after getting connection before one month. Customer Care no is also not available. Connection stopped before 3 days inspite of having balance in the account.
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Rahul Bharadwaj (@RahulBh54365971) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia your service person came found damage in cable coming from hub to home, asking money for getting it changed. He repaired something and taken 50 Rs asking for 100Rs without any recipt. Also is it justified to take cable charges???
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Vijay Pratap Singh (@VIJAYPRA75) reported from Mathura, Uttar Pradesh@airtelindia very bad service provider
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Rahul Bharadwaj (@RahulBh54365971) reported from Mathura, Uttar Pradesh@airtelindia Very bad to say one side airtel supporting covid other side thier employee forcing tier 2 people to come to thier centre for query registration related to net issue. Current in Mathura at my home broadband is not working.
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चौकीदार सोनू ठाकुर (@isonuthakur) reported from Mathura, Uttar PradeshPlease contact to customer Dear @airtelindia @Airtel_Presence what the status of my complaint ? Thank you for contacting us.The Service Req. No.for your Airtel No. 9758905504 is CCPKI3DEL20210808352942,registered on 08-aug-2021 07:13.We will update you the status by 18-AUG-21
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Shivam Singh (@ShivamS67769926) reported from Mathura, Uttar Pradesh@airtelindia your service provider takes 950 rs as service charge for reactivation of my old sim Card like seriously man 950 rs as service charges for 50rs work please take action against it as soon as possible otherwise I will take
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Er. Umang Agrawal (@umang_ag_SE) reported from Mathura, Uttar Pradesh@airtelindia @Airtel_Presence i have recharged of Rs100 instead of 99. Now i raise request to convert this. Support team is saying till 18th it will convert. How i will proceed for receiving the call till that time, please take a look to resolve it asap. RWRTP5DEL202202110168741
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INDRA PRATAP SINGH (@01ipsingh) reported from Mathura, Uttar Pradesh@airtelindia I'm at Police line, Mathura, U.P. pin code 281001 since last 10 months. Airtel network is very poor here. I chose Airtel from Jio to get a better network but it's all opposite, Airtel tower is as near as 50mtr of me but still facing network problem. Plz solve it asap
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Rkchaturvedi (@chaturvedirajk1) reported from Mathura, Uttar Pradesh@airtelindia Prepaid Br band 05654014645 service mathura is in shambles of state 121 refuse to book complaintfor 4dayslocal head Asishji &others does't picks up the phones my xtreme bb fibre cable is broken and lying in nala no body is there to listen can any one help9897078822
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Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshDear team,some days ago we plan our contact number jio network to Airtel network and till today 5 days complete to processing but my number does not port till now. As per policy number port within 3 days but today 5 days complete without portability @airtelindia @Airtel_Presence
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arpit saxena (@arpeet22) reported from Mathura, Uttar Pradesh@airtelindia My phone got factory reset and I'm unable to find my eSim active on phone. While I'm scanning the mail sent for activation 2 months ago, it's not taking it Please support as I'm unable to visit local store during COVID lockdown and facing trouble connecting
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Narsinghani (@Rn_Narsinghani) reported@Airtel_Presence Is there any one responsible at @airtelindia @Airtel_Presence no calls and no resolution on this fraud .
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Vinayak Chakravartti (@cvinayak) reported@airtelindia I have been trying to raise a complaint via airtel app and also direct dial to 198 and 121. I am unable to use wifi internet. #pathetic
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Akash Official | India (@akas_x04) reportedplease resolve this issue as soon as possible. @airtelindia @airtelnews @Airtel_Presence
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CHARAN (@sachinmega) reported@airtelindia Train journey lo stable ga 2mnts kuda network undated worst ra
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Sanju Sundi (@SundiSanju) reported@airtelindia i have port from my prepaid connection to postpaid 5 days ago and still sim is not activated and there is no network in my prepaid number too help me to get connected
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Akash jain (@007jainakash) reported@airtelindia A fraudulent/irrelevant bill was issued, leading to an overpayment. Despite one month pass, no resolution or adjustment has been made. Account reconciliation and adjustment are still pending. My complaint, reference number 4510542156, remains unresolved.
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Khushal Singh (@Khushal1703) reported@airtelindia When internet service resume in sector 48 faridabad haryana #airtel
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Ashwani Raina (@ARaina202) reported@airtelindia I am trying to replace my Air wifi with optical fiber for last 15 days but there is no response from any one. The customer care is useless.
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Chandrajeet Yadav (Rahul) (@iChandrajeet) reportedDear @airtelindia, @airfiber I am compelled to raise this issue publicly due to the lack of resolution despite multiple follow-ups. On 27 May 2026, an Airtel AirFiber customer care executive assured me over a recorded call that:
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Tea Babu (@TeaBabuaftk) reported@eyrahul @airtelindia Instead of ranting on X, why don’t you go and switch to a different service provider