Airtel India outages and service status in Mathura, Uttar Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Airtel India generated 0 outage signals in the last 24 hours around Mathura, including 0 direct reports.
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours in Mathura, Uttar Pradesh
The chart below shows the number of Airtel India reports we have received in the last 24 hours from users in Mathura, Uttar Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Airtel India
Airtel India is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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Airtel India Issues Reports Near Mathura, Uttar Pradesh
Latest outage, problems and issue reports in Mathura and nearby locations:
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Er. Umang Agrawal (@umang_ag_SE) reported from Mathura, Uttar Pradesh@airtelindia @Airtel_Presence i have recharged of Rs100 instead of 99. Now i raise request to convert this. Support team is saying till 18th it will convert. How i will proceed for receiving the call till that time, please take a look to resolve it asap. RWRTP5DEL202202110168741
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manish agrawal (@mnsh9927095694) reported from Rāya, Uttar Pradesh@airtelindia Check your dm I need a help.
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arpit saxena (@arpeet22) reported from Mathura, Uttar Pradesh@airtelindia My phone got factory reset and I'm unable to find my eSim active on phone. While I'm scanning the mail sent for activation 2 months ago, it's not taking it Please support as I'm unable to visit local store during COVID lockdown and facing trouble connecting
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इं.राहुल कश्यप(बृजवासी) (@RahulKa51301884) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia I wud lyk 2 infm u M/S Airtel Bharti network dat I m facing da n/w prblm 4 last week.why don't u enhance ur n/w connectivity.we buy expnsive rchge so dat we cn gt smthly n fast n/w convity bt,evrythng is poor. 9717****48 Luk in2 matter on priority
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INDRA PRATAP SINGH (@01ipsingh) reported from Mathura, Uttar Pradesh@airtelindia I'm at Police line, Mathura, U.P. pin code 281001 since last 10 months. Airtel network is very poor here. I chose Airtel from Jio to get a better network but it's all opposite, Airtel tower is as near as 50mtr of me but still facing network problem. Plz solve it asap
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Mayur Garg (@MayurGadv) reported from Mathura, Uttar Pradesh@airteldth @airtelindia Not happy with the services. Lots of trouble after getting connection before one month. Customer Care no is also not available. Connection stopped before 3 days inspite of having balance in the account.
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Sanjib Guha (@SANJIBGUHA1) reported from Vrindāvan, Uttar Pradesh@airtelindia From last 8 days I m suffering as per u solving problem very soon u got message u r DM but DM, FM, CM all's r bakwas stupid u can't do anything not only today next upcoming 8 days also I m guaranteed.
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चौकीदार सोनू ठाकुर (@isonuthakur) reported from Mathura, Uttar PradeshPlease contact to customer Dear @airtelindia @Airtel_Presence what the status of my complaint ? Thank you for contacting us.The Service Req. No.for your Airtel No. 9758905504 is CCPKI3DEL20210808352942,registered on 08-aug-2021 07:13.We will update you the status by 18-AUG-21
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🇮🇳 Manish Chaturvedi 🇮🇳 (@mkc25978) reported from Mathura, Uttar Pradesh@airtelindia @Airtel_Presence Hi, can anyone help me to recharge my dth . Validity is about to expire . Pls help
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इं.राहुल कश्यप(बृजवासी) (@RahulKa51301884) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia I wud lyk 2 infm u M/S Airtel Bharti network dat I m facing da n/w prblm 4 last week.why don't u enhance ur n/w connectivity.we buy expnsive rchge so dat we cn gt smthly n fast n/w convity bt,evrythng is poor. 9717****48 Luk in2 matter on priority
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Pavan Chahar (@PavanChaharsa) reported from Mathura, Uttar Pradesh@Airtel_Presence @airtelindia pls help me im faced a big network problem of you company i have postpaid n prepaid but i cant use no internet n no Calling really i think to die cus of ur bad service pls resolve this🙏🏼@GoI_MeitY
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Amit Sharma (@AmitSha66657982) reported from Mathura, Uttar Pradesh@Ut2am @Airtel_Presence @airtelindia Network toh accha hai but ground level par service nhi de rhe hai niche Wale log
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सच्चा भारतीय ( चौकीदार बन्ने का ढोंग नहीं ).... (@AkashSharma6162) reported from Mathura, Uttar PradeshVery disappointed with mobile service of @airtelindia . Network fluctuations is so high not able to make a single call. Neither data is working. Waste of money. @DoT_India please take nessasery action. ( Desh ka sabse slow network )
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अमर दत्तात्रेय (@amar2707) reported from Mathura, Uttar Pradesh@airtelindia 0 kb/s thanks for poor connection. My humble request to everyone plz don't use airtel. After 7 months result zero and postapd bill per month 1442. #boycutairtel
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Manish Sharma (@ManiVaishnav89) reported from Mathura, Uttar PradeshDear team,some days ago we plan our contact number jio network to Airtel network and till today 5 days complete to processing but my number does not port till now. As per policy number port within 3 days but today 5 days complete without portability @airtelindia @Airtel_Presence
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Rkchaturvedi (@chaturvedirajk1) reported from Mathura, Uttar Pradesh@airtelindia Very upset over the extreme callous and indiffrent attitude towards custrs I shall request likely customers to reconsider their decision because your network depending business will collepse on unreliable uncaring airtel network Suffering for 14days share big loss
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Rkchaturvedi (@chaturvedirajk1) reported from Mathura, Uttar Pradesh@airtelindia worst ever xtrem serv today 13th day reported at all level including area head customer care repeatedly but this is no mans land advance monthy rental for full month half therent period over every body deaf ear pl disc my serv and boast hollow fibre no 05654014645
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anagh dwivedi (@anagh786) reported from Mathura, Uttar Pradesh@airtelindia my 4g net not working.. always only 1 singal comes in my home
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Rkchaturvedi (@chaturvedirajk1) reported from Mathura, Uttar Pradesh@airtelindia worst ever response from pnb cares wronly diverting the aggrieved custrs to the pnb care who does not have any idia of issues relating to the pensioners pl dont do that this is highly frustrating for sr citizens pl take up the issue with concerned and then get back
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Rahul Bharadwaj (@RahulBh54365971) reported from Mathura, Uttar Pradesh@airtelindia Very bad to say one side airtel supporting covid other side thier employee forcing tier 2 people to come to thier centre for query registration related to net issue. Current in Mathura at my home broadband is not working.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Shashank Bordoloi (@get2shanky) reported@JioCare Successfully switched to Jio and disconnected Airtel. Hope your service is better than @airtelindia
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Ravi shankar kumar (@rk2797268) reportedVery bad service by @airtelindia ..... What should I do anyone suggest??
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Deepanshu Thakur (@realdpthakur17) reported@Airtel_Presence 1/ Applied for Airtel Wi-Fi shifting on 6 May 2026. Today is 18 May and the shifting is still pending. Repeated calls to customer care but no proper response or resolution. Very disappointing service from @airtelindia
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Shreyans Shah (@shreyansshah192) reported@Airtel_Presence Another update: No callback or resolution from Airtel even after repeated calls, DMs, and public escalation. They only repeat that “their logs show I opted for it” while avoiding questions about consent and OTP contradictions. @airtelindia @Airtel_Presence
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Vinod sharma (@Vinodkakku) reported@airtelindia @Airtel_Presence @airtelnews you have not done any solution to restore my wifi from 2 days . Very irritating and frustrated from airtel service and customer care response
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Kshitij Dwivedi (@kddv1997) reportedSince 2 days @airtelindia my WiFi is not working my cctv camera not working where are your reliabilities
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viju.v (@viju_zane) reported@JioCare Guys do you know SLA? Till now nobody contacted from your side to understand the issue. Adapt customer service from @airtelindia
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Navith Shariff (@NavithShariff) reportedHey @airtelindia @Airtel_Presence, my WiFi in Chennai has been completely down since Saturday (16th) evening. Raised multiple complaints via the app, and today the local outlet tells me it’ll take another 24 hours? 2+ days of no connectivity is unacceptable. Please fix this ASAP!
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NakhreWaali (@NakhreWaali) reported@Airtel_Presence Hello. @airtelindia any concept of customer care?? Nobody bothering to respond
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Dr. Uday Gaikwad (@uday_kruk) reported@Airtel_Presence @airtelindia @airtelnews It's been more than 3 days since my internet is down & what efforts am i getting, to get it fixed is zero. No service engineer is receiving calls, cannot raise a complaint on airtel thanks app. Really fed up of your pathetic service.