Airtel India Outage in Bārāsat, North 24 Parganas, West Bengal

Hey @airtelindia I am facing problem while messaging. I tried to contact you guys but it is too complicated to contact you.

@aaikolairport please do something about your WiFi. Neither the mobile network nor the WiFi is working here. @airtelindia is as disappointing as ever

@airtelindia ..I'm Airtel Xstream Fiber user and facing LOS since yesterday. Postal Code 700157. Please resume the service ASAP.

WTF is wrong with @airtelindia @Airtel_Presence they are not helpful at all. I recharged one of my number but the app shows not recharged even after waiting for hours. Worst network service ever. ****** network. The Customer care doesn't even pick up the call.

Hey @airtelindia @Airtel_Presence In lieu of what has happened and the harassment that i have faced i would like to immediately disconnect my broadband connection. As a pretty old customer, it’s a shock to the system. But i guess you can atleast hire better executives.

Hi @airtelindia @Airtel_Presence I have been getting constant calls and harassment from Airtel customer care, Kolkata. There’s specifically one or two executives who are continously calling and using bad language, harassing and asking about a payment which haa already been made.

@Airtel_Presence @airtelindia I ordered a new airtel sim and got the SMS that it will be delivered today at 6pm but the delivery boy refused to come today. What type of service is this. At the beginning itself you have shown what kind of service #Airtel shows. DID NOT EXPECTED!

(1) I recharged my Airtel number with 99rs pack to send Port message because I don't waste any money before porting. But i couldn't send message using my main balance. So i called customer care. @airtelindia @Airtel_Presence

@airtelindia @Airtel_Presence Team, pls don't come up with a response like you tried to contact me but my number was not reachable unlike as always. Feel very sorry to subscribe yr service.

@airtelindia you stopped showing @twitkolkatatv from 16/11. We will stop using your service now.

@airtelindia you have stopped telecasting @twitkolkatatv We will stop continuing with your service now.

@airtelindia Internet speed is a joke when using airtel. No customer service and their engineers are not competent to give high speed 4g internet.

Trying to purchase new connection since last 3 days from @airtelindia and it keeps on getting delayed To add to that, Airtel friend is not picking up call since morning. Also their help section is useless on Airtel Thanks app. @Airtel_Presence

@airtelindia your airtel Chinnar park, kolkata office not providing new SIM card of my old number since one week with same excuse of software not working. Pathetic

@Airtel_Presence @airtelindia Since last 4 days we don’t have Internet despite@multiple request, calls and your agent visits to our place who promise ETA of 24 hours. Please rectify the problem.this is not acceptable

@Airtel_Presence how exactly does one speak to your customer care team? The Thanks App is just as useless as your toll free numbers. With the Internet not working for over 12 hours, this is the most disgusting service I have had to face. @airtelindia

@airtelindia’s Fiber has been not working suddenly for the last 3 hours and despite lodging complain from the Thanks app, there has been no solution. Will Airtel refund me the money lost for all the time Internet is not on? Absolutely disgusted by this random outage.

@Airtel_Presence @airtelindia facing severe call drop issue when I am at home. Not able to find out where I need to report this. Even in my Airtel app direct contacts not there. Hence tweeted. My no. 9546281554

@airtelindia is launching new products like Black for convenience & seamless connectivity. In our building at Kolkata, #Airtel broadband is not working for the last 10 days. Service Engineers are giving unending assurances but no connectivity. Thinking of porting now.

@airtelindia Dalhousie is the downtown of Kolkata and reaching office at 9 AM.. Airtel Broadband and Phone is not working on a Monday. What can be more frustrating? Complain booked- 138987772 and expected to be resolved by 3:30 PM. Entire working day lost due to Airtel. #airtel

@Airtel_Presence @airtelindia Now the executive who assisted & connected with me over video call to confirm is not picking up calls. I have also mailed to you at 121 id but no such help is there. It's very pathetic to see such services, i have now sim in UK but it's not working

@airtelindia @Airtel_Presence My Indian prepaid sim somehow not working in UK, raise a sim change request, submitted all my visa & passport docs via frnd to Airtel store at Nehru place near CCD, New Delhi - 110019. Got Sim on 1 Dec but not yet activated. Please assist

I had taken an Airtel broadband connection in Bangalore, for which, I had paid 3 months rental in advance. However, due to poor service, I had discontinued the service, but I had not received the refund. It has been more than three months. @airtelindia @airtelnews @DoT_India

So much for calling yourself best in the business while you openly choose to ignore your customer's queries, and discontinuing service without any prior notice. @airtelnews @Airtel_Presence @airtelindia

@airtelindia @Airtel_Presence to day I was very disappointed in u. I have been airtel customer for more than 10+ years. Now today I wanted to do verification via sms and I came to know you have removed this from basic package. Now I have to recharge for Rs 100 just for one SMS?

@Airtel_Presence @airtelnews @airtelindia Hello, I'd like to bring to your notice that my number was abruptly disabled and the services discontinued without any prior warning. I found it pretty upsetting and expected more from a service that claims to be the best in their line.

@airtelindia unable to use Airtel internet through tablet / Android phone What's happening? any issues with airtel? Pincode 846004

. @Airtel_Presence @airtelindia I have sent you guys an email on 28th of November, I'm still waiting for the reply from your end. These effortless attitude toward one of your oldest customer will force me to stop using your service.

I have made a big mistake to take your jio fiber and your jio representatives are also not talking to me properly and are not picking up my calls too, Plz resolve my problem otherwise I'll shift to airtel @airtelindia @Airtel_Presence

@Airtel_Presence Not received any response… hope you help me @airtelindia @Airtel_Presence #airtel