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BSNL outages and service status in Santa Cruz, Maharashtra

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Santa Cruz, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • The most recent signal from this area was received Aug 14, 7:36 PM GMT+5:30.
  • 50% Phone (50%)
  • 25% E-mail (25%)
  • 25% Internet (25%)

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Santa Cruz, Maharashtra

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at BSNL

BSNL is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Santa Cruz, Maharashtra

The most recent BSNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai E-mail 6 days ago
Mumbai Phone 7 days ago
Mumbai Phone 19 days ago
Mumbai Internet 23 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago

Nearby cities with recent reports

Mumbai

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Santa Cruz, Maharashtra

Latest outage, problems and issue reports in Santa Cruz and nearby locations:

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @BSNLCorporate @cgm_mh_bsnl last four hours my BSNL mobile network not working in our area Meenakshi Heights Katkari Pada Chandansar Road Virar East pincode 401305 @AshwiniVaishnaw my both BSNL mobile number shared on DM

  • saxena7001
    SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra

    @MTNLOfficial @MTNLMbiOfficial There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.

  • gavin_mathos
    Gavin Mathos (@gavin_mathos) reported from Mumbai Suburban, Maharashtra

    @airtelindia, @Airtel_Presence If your are not able to resolve the Network issue / Network Fluctuations then let me know, so that Me & My Family can #Port to other #TelecomOperator - #BSNL / #RELIANCEJIO/ #VODAFONE_IDEA.

  • ruchi_jadhav
    Ruchi Jadhav (@ruchi_jadhav) reported from Mumbai Suburban, Maharashtra

    @VVvithlani75 I believe there are not many towers in rural areas because of which this network issue is pertaining since years. And yet no proper attention is paid to it. Only if you have a BSNL sim, you’ll be able to get through the situation.

  • indomitable_9
    Indomitable (@indomitable_9) reported from Mumbai Suburban, Maharashtra

    @BSNLCorporate what’s ur customer care no. #bsnl4gservices #BSNL

  • axay9838
    Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra

    @BSNLCorporate @UNESCO @EduMinOfIndia No Network for BSNL Number 9404220875

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @LenkaDevraj @VidyasagarSinh3 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @BSNLCorporate last 12 hours my BSNL gsm mobile network issue in VIRAR East Katkari Pada please help ASAP @PMOIndia @rsprasad

  • sailesh2000
    Sailesh Mishra (@sailesh2000) reported from Mumbai Suburban, Maharashtra

    @Palghar_Police @VasaiVirarMcorp @DGPMaharashMandar 250 families of Mandar Apt,Nr BSNL Exchange,Bolinj,Virar W are in Quarentine zone, they are struggling to get Milk,Water,Vegetable, Medicine, Garbage cleaning; There are Senior citizens, children, Pls HELP @sandhyanairTOI

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @rsprasad Sir please help last few days in Virar East BSNL 4G network not working & it's very pathetic our all work pending

  • BSNL_SANJEEV
    SANJEEV NAIK (@BSNL_SANJEEV) reported from Mumbai Suburban, Maharashtra

    @hitendravthakur Skylo Partners with BSNL to Launch World’s First Satellite-Based IoT Network in India. Please grant subsidies for Fishermens to save their life and infrastructure. BSNL Marketing Sanjeev 9423086763 MH.

  • riturajrd
    🇮🇳 ऋतुराज •°• (@riturajrd) reported from Mumbai Suburban, Maharashtra

    @twtppd @TheSamirAbbas @narendramodi That to be asked to the people working in BSNL. How if sale is down you ask to sales department. If salary not received you ask to HR department.

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @BSNL_MH @cgm_mh_bsnl @BSNLCorporate Last two hours again my BSNL mobile network not working in my area please help ASAP my area Meenakshi Hights Katkari Pada Chandansar Road Virar East Katkari Pada

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @BSNLCorporate @OfficeOfRSP last 15 days my two BSNL Mobile number network not working in my area please help me ASAP PLEASE CHECK BELOW AREA DETAILS Meenakshi Hights, Katkari Pada, Chandansar Road, Virar East, pincode 401305 @PMOIndia

  • yogisagvekar
    Yogesh Sagvekar (@yogisagvekar) reported from Mumbai Suburban, Maharashtra

    No has been port to bsnl but only calls are able to done the messages and data not working what is the problem ur customer supports are telling televerification is required but the sim is has network but data md messages not working?? @10digiapp @bsnl

  • DevaleLove
    Rahul devale (@DevaleLove) reported from Mumbai, Maharashtra

    @srivatsayb Do you know BSNL is in loss even bfre modi come to power, do u know service support of BSNL? Do you know how much days they tke to restore connectivity issues? Do you know their network engineers are nt even Engineer by qualification?have u seen last 10 years Balancesheet of BSNL

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @BSNLCorporate @cgm_mh_bsnl after 30 days time period my BSNL mobile network problem occurs again Virar East Katkari Pada Chandansar Road please help ASAP

  • ameysawant1993
    Amey Sawant (@ameysawant1993) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence now a days airtel have became pathetic even more bad then bsnl network. Dont know what they are planning for to give bad customer service. From so many days i have facing network issue. But no one is there to solve. Even in call they have ivr. No hunam contact

  • Mohini0105
    Mohini (@Mohini0105) reported from Mumbai Suburban, Maharashtra

    @anupammishra91 @kktotlani If BSNL was of any use, it would have given some competition to private operators. What will actually happen is a duopoly btwn Jio and Bharti and bad days for consumers. Bye bye to affordable calling

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @ShubhamSinghOn1 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vinayak92080241 Dear Customer, We understand your concern regarding the installation and router charges for the BSNL Spark offer. Kindly contact our BSNL Customer Care helpline at 1800-180-1503 for further assistance and verification of the matter. Regards, BSNL Care (Gopal)

  • SahilpatelCA
    Sahil Patel (@SahilpatelCA) reported

    Today, I want to share my experience of trying to buy a new BSNL SIM card. I decided to give BSNL another shot to see if their service has improved. I used it for a couple of years when I was younger, and honestly, the experience was terrible back then—constant call drops and the internet barely worked. Since I recently moved to a big city, I figured I'd test out their current network quality. When I went to the location to get the SIM, there wasn't even a proper office. It was just a registered address where a guy was standing under an umbrella. To make matters worse, he flat-out refused to give me the ongoing ₹1 offer and demanded ₹100 instead. When I told him I wouldn't pay ₹100 for an active promotional offer, he casually told me to travel 20 kilometers away to get it! I also tried ordering it online, but that was a bust too—the site just keeps throwing a '502 Bad Gateway' error. So far, the experience has been pretty disappointing, and I'm still deciding whether I even want to buy this SIM anymore. If I do end up getting it, I'll definitely update you guys on how the network actually performs, especially when I head back to my village to test the coverage there. Has anyone else faced this issue recently? @BSNLCorporate

  • SSirugamani
    S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported

    @Ajaykumaarji How about data network speed. I was having BSNL SIM for over 10 years but switched over to another service provider about 6 years ago as data network was pretty bad. Could not book Cabs at Airports ! Otherwise calls were good in BSNL

  • Kepler__22
    Kepler (@Kepler__22) reported

    @TRAI Airtel is getting worst day by day bsnl is doing better than them. They are charging too much but their don't have infrastructure to sustain the customer. Panalise them

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @UK_KA35 Dear Customer, The implementation of 5G services is in progress, and we anticipate the launch very soon. Our team is diligently working on this and will notify you promptly once the service is officially launched. Regards, BSNL-Care (Nishant)

  • lawyersrikirann
    Ns kiran Kumar (@lawyersrikirann) reported

    Don't reacharge your cells or phones 🤳 waiting for awaiting for deboule reacharge power next time 🙏 ban the jio rates of airtel Mafia with BSNL reacharge power poltics society no problem without internet and phone mafia minds of media just for 2029 if you're purcahse of addict

  • IamAnupPall
    Anup (@IamAnupPall) reported

    Update the BSNL service all over India at first...

  • Anshuman_0019
    Anshuman (@Anshuman_0019) reported

    @TRAI Already done multiple complaints but no results. Airtel, Jio, BSNL everyones network have issues & nobody will fix anything just increasing the tariff year after year without improving anything just to increase profit.

  • iramiram1987
    Iram Iram (@iramiram1987) reported

    @TRAI Thank God, BSNL has no network at all, so no question of slow internet

  • onlinenewsporta
    OnlineNewsPortal.In Online News Portal (@onlinenewsporta) reported

    Mobile Recharge Prices May Rise 12–15% in Next 3–4 Months; Jio, Airtel and Vi Users Could Face Higher Bills Millions of mobile users in India could soon have to pay more for their monthly recharges. A fresh industry assessment suggests that telecom tariffs may rise by around 12–15% over the next three to four months, putting another strain on household budgets. The projection comes from Centrum Institutional Research, which said the telecom industry's pricing environment has become more favourable for operators following consolidation in the sector. The report expects another 12–15% tariff increase as companies seek to improve average revenue per user (ARPU). The potential increase would affect the country's major private telecom operators, including Reliance Jio, Bharti Airtel and Vodafone Idea (Vi). However, it is important to note that the 12–15% figure is an analyst expectation, not an officially announced tariff increase by all three companies. The possibility of a hike has gained further attention after Airtel recently restructured its prepaid portfolio. The company withdrew several plans, including the popular ₹299 recharge, along with ₹579, ₹619 and ₹649 options. For some Airtel customers, the impact is already visible even without a formal across-the-board tariff hike. The withdrawal of the ₹299 plan means users seeking a comparable 28-day unlimited daily-data option may have to move to a costlier plan. Analysts estimate that the effective impact of Airtel's recent portfolio rationalisation could be around 3–4% overall, while some individual users face a much larger increase depending on the plan they previously used. The bigger question is whether Jio and Vi will follow Airtel with a much broader increase. Industry analysts believe the probability has increased because India's telecom market has effectively consolidated around three major private operators, alongside BSNL. The last major industry-wide tariff increase came in July 2024. Since then, operators have focused on improving monetisation through changes to plans, data benefits and customer segmentation. The expectation now is that another significant hike could help telecom companies raise revenue without relying entirely on subscriber growth. Rising data consumption is another important factor. Millions of customers have moved from basic 4G services towards higher-value data usage and 5G services. Telecom companies need to recover the substantial cost of network expansion and 5G investments, making higher ARPU increasingly important. Vodafone Idea is under particularly strong pressure to improve its financial position and generate sufficient cash for network investment. The company has outlined a large multi-year revival plan, while recent financial results showed its ARPU rising to ₹177 and its subscriber base reaching about 193.1 million. Jio, meanwhile, appears to be preparing its customers for a changing pricing environment in another way. The company has reportedly brought back Jio Prime with a one-year price-guarantee feature, allowing eligible users to protect their tariff rates for a year. The move comes immediately after Airtel's latest restructuring of its prepaid plans. If a 12–15% increase is eventually implemented, the impact could be significant for regular prepaid users. A ₹299 plan, for example, would theoretically become about ₹335–₹344 after a 12–15% increase, while a ₹599 plan could move to roughly ₹671–₹689. Actual prices would depend on how each operator restructures its plans and whether benefits are changed at the same time. The increase could be even more noticeable for annual and long-validity plans because customers generally pay a larger amount at one time. At the same time, operators could choose to redesign plans rather than simply increase every recharge price by the same percentage. For consumers, the immediate takeaway is that a 12–15% hike should currently be treated as an industry forecast rather than a confirmed nationwide price increase. No final tariff schedule covering all Jio, Airtel and Vi plans has been officially announced on the basis of the analyst projection. But the direction of the market is becoming clearer. Airtel's recent plan withdrawals, expectations of higher ARPU and the industry's need to recover network investment costs are all strengthening the case for another tariff cycle. If Jio, Airtel and Vi ultimately move together, mobile connectivity could become noticeably more expensive for Indian households before the end of 2026. The next major trigger will be whether operators convert the current analyst expectations into actual tariff revisions—and whether the three companies make their moves simultaneously or one operator breaks first.