BSNL outages and service status in Santa Cruz, Maharashtra
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Santa Cruz, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (33%)
- Total Blackout (33%)
- Phone (33%)
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Santa Cruz, Maharashtra
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Santa Cruz, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at BSNL
BSNL is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Santa Cruz, Maharashtra
The most recent BSNL outage reports came from the following cities: Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 10 days ago |
|
Mumbai
|
Internet | 14 days ago |
|
Mumbai
|
Total Blackout | 22 days ago |
|
Mumbai
|
Phone | 1 month ago |
|
Mumbai
|
Wi-fi | 1 month ago |
|
Mumbai
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Santa Cruz, Maharashtra
Latest outage, problems and issue reports in Santa Cruz and nearby locations:
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Satyan K.Diwakaran (@DiwakaranK) reported from Mumbai Suburban, Maharashtra@cgm_mh_bsnl regret to say on one hand u say BSNL is committed to give excellent service to it's customers but reality is something else. Manicpur exchange VASAI has failed completely because back up batteries provided during power failure its life expired. Telephones r dead.
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Vikas Dhanuka (@dhanuka_vikas) reported from Thāne, Maharashtra@Pretentiousme @rishibagree BSNL doesn't give service people demand broad band in rural commercial area like Vasai industry they don't provide landline phone semi rural needed good demand sarkari co Ka tapha lag Gaya hai salary toh apne aap milega
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@LenkaDevraj @VidyasagarSinh3 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial There is no mobile network in BSNL Telecom Factory since 4 last days. Pl do the needful to resume the network.
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNLCorporate @cgm_mh_bsnl last four hours my BSNL mobile network not working in our area Meenakshi Heights Katkari Pada Chandansar Road Virar East pincode 401305 @AshwiniVaishnaw my both BSNL mobile number shared on DM
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNL_MH @cgm_mh_bsnl @BSNLCorporate Last two hours again my BSNL mobile network not working in my area please help ASAP my area Meenakshi Hights Katkari Pada Chandansar Road Virar East Katkari Pada
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Ganti M S Rao (@ganti_rao) reported from Mumbai, Maharashtra@BSNLCorporate @BSNL_MH BSNL tower connectivity is unreliable, goes off every day more than 15 hours. Bring BSNL registered Mobile numbers, put us in panic, unable to attend jobs. Please find out solution and help us.
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Bhupesh Koli🇮🇳 (@KoliBhupeshk17) reported from Mumbai Suburban, MaharashtraThinking to the BSNL sim and shut service of other operator. Be an Indian socho desh hit may.
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Bhushan Shridhar Rawool (@BhushanSRawool) reported from Mumbai Suburban, Maharashtra@BSNLCorporate Just Now Activated BSNL SIM as message received from.BSNL but still no network and not able to register on network
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Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra@devusinh @narendramodi No Network for BSNL for pincode 415609
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNLCorporate I am port my Vodafone number to bsnl last month but I am facing lots of network issue in my home please help 😞 My address ;Meenakshi Hights, Katkari Pada Chandansar Road Virar East 401305 @OfficeOfRSP @PMOIndia
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada
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Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra@BSNLCorporate @UNESCO @EduMinOfIndia No Network for BSNL Number 9404220875
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Raj Khalid (@khalidraj) reported from Mumbai Suburban, MaharashtraCall 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only. All these numbers are not working @airindiain @HardeepSPuri
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@DoT_India @cgm_mh_bsnl @BSNLCorporate Last 15 days BSNL mobile network not working in our area & bsnl support teams also not respond please check below area details Meenakshi Hights, Katkari Pada, Chandansar road, Virar East,pin code 401305
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G.M.KEDIA (@GMKEDIA) reported from Mumbai Suburban, Maharashtra@TRAI @rsprasad NOTE SHARMA MADE DTH COSTLIEST FOR CONSUMERS & NOW MTNL/BSNL LINES NOT WORKING FOR MONTHS BILLS RAISED NO SYMPATHY TOWARDS CONSUMERS IS IT A REGULATORY AUTHORITY OR JUST FLEECING CONSUMERS BODY SHOULD BE EVALUATED BY COURTS NOW DEEP INVISTIGATIONS REQUIRED
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Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra@BSNLCorporate No Network for BSNL Number 9404220875
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Rahul Pawar (@rahulpawar_mum) reported from Mumbai Suburban, Maharashtra@BoatNirvana Hey guys your customer service is a worst then of BSNL... RAISED A PICK... and till now the delivery is not done.. No one knows were is the product.. Looking for someone to connect on this issue on ticket no. 1694762
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Yogi (@yogeshlotlikar) reported from Mumbai Suburban, Maharashtra@MandarSawant184 @Rajendr39947069 Same with BSNL, it used to take weeks for the broadband to resume once it stops. And call Kiya to mu pe bolte the.... Jisko complaint karna hai Karo....hume koi farak nahi padta....
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNLCorporate last 12 hours my BSNL gsm mobile network issue in VIRAR East Katkari Pada please help ASAP @PMOIndia @rsprasad
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sundara Rajan (@sundarmail) reportedSmart poles failed in few years in Smart City program, not much used. Most visitors have 5G / 4G with good data network, if required, strengthen them with BSNL, AIrtel, Jio. Such frauds continue under TVK Government also? @CMOTamilnadu
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BSNLCare (@bsnl_care) reported@ikhanaltafahmad Dear Customer, Regarding your concern, we kindly request you to contact our helpline number 1800-180-1503 for further assistance. Our team will be happy to help you. Regards, BSNL Care (Gopal)
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Amit Mohan (@BIGGB3) reported@LavaMobile @LavaMobileCare Plz resolve my problem my mobile no is 9458083433 lava strome mein bsnl support nhi kar raha hai plz replace my mobile
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Krishna (@KrishnaNews07) reported@nkk_123 Calling BPCL Bargarh the next “BSNL story” makes for a dramatic exposé. The facts tell a different story. The plant wasn’t “shut down.” It was commissioned in FY25–26 as an integrated 1G+2G biorefinery, with 100 KL/day capacity for each. 1G production began on 6 Oct 2025. 2G production began on 19 Mar 2026. It has already produced 707 KL of 1G + 76 KL of 2G ethanol. A newly commissioned plant undergoing stabilisation—especially with complex 2G technology—is not evidence that a PSU was deliberately crippled to benefit private players. Private ethanol procurement + PSU-owned production can coexist. To prove a “scam,” show evidence of deliberate sabotage or suppression—not simply that a new plant hasn’t reached full commercial stability yet. Rhetoric isn’t evidence. If you’re alleging a scam, present the whole story not just the half that fits the narrative.
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BSNLCare (@bsnl_care) reported@ShivamSingh3475 Dear Customer, We apologize for the inconvenience caused. Your complaint number H0829188901382 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)
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Desh ka Network (@Desh_ka_network) reported🚨 BIG BREAKING: Telecom Giants Slapped with Heavy Fines! 🚨 TRAI cracks the whip on poor network and service quality! 💥 A total penalty of ₹1.9 Crore has been imposed on Indian telecom operators in FY26 for flouting quality of service norms. The Penalty Hit-List: 🔴 #BSNL (Maximum Penalty): ₹57.5 Lakh 🔴 #Airtel: ₹48 Lakh 🔴 MTNL: ₹37 Lakh 🔴 #VodafoneIdea: ₹31 Lakh 🔴 Reliance Jio: ₹17 Lakh The Government is sending a clear message: Stop the network drops or pay the price! 📉📞
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BSNLCare (@bsnl_care) reported@DakeshiWolf Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H1031190427619. Thank you for your patience. Regards, BSNL-Care(Abhishek)
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Mohd Badiuzzama Khan (@MohdBadiuzzama) reportedHow one can recharge if they want from bsnl website, after selecting plan bsnl portal is not working for the users if they don't want to use your app, or they have basic keypad phone @BSNLCorporate @BSNL_UPE
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BSNLCare (@bsnl_care) reported@vjreddy143 Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. H1016189703056 has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)
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Mahender Arora (@MK4100437) reported@BSNLFARIDABAD @haryanabsnl - @BSNLCorporate - very poor service have added bsnl fiber since last more than 2 years but didn't work for continuous 3 days no internet no speed - even no one to address complaints - no 01292247200 and 01292430437 - hope some action will happen