BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 18, 1:47 AM GMT+5:30.
- Total Blackout (50%)
- Phone (41%)
- Internet (9%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700054 , 700061 , 700050 and 700032 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at BSNL
BSNL is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 2 days ago |
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Kolkata
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Phone | 2 days ago |
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Kolkata
|
Internet | 3 days ago |
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Kolkata
|
Phone | 5 days ago |
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Kolkata
|
Phone | 5 days ago |
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Kolkata
|
Phone | 5 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal@DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal@BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Georgy paul (@Georgypaulmpg) reportedBSNL 4G C-DOT: Built the core network software and infrastructure.Tata Consultancy Services (TCS): Handled system integration and overall network deployment. Tejas Networks: Developed the Radio Access Network (RAN) equipment and software.
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🇮🇳 naveen kumar (@naveenat30) reported@Ajaykumaarji @BSNLCorporate BSNL customer service is horrible. First, employees there should work hard instead of sleeping in the office like the rest of the government departments.
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BSNLCare (@bsnl_care) reportedDear Customer, We sincerely apologize for the inconvenience caused. Please be assured that we have created your lead regarding lead (H1714193352870). Our concerned team is working on your request, and we will update you as soon as any further information is available. Regards, BSNL Care (Nishuka)
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Kit Paula (@KitPaula44055) reported@Ajaykumaarji @bsnl_care Agreed, a better network and modern tech are crucial for BSNL to really compete. Public support can make a difference.
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Simple Indian 🇮🇳 (@SimpleIndian1) reportedCouldn't agree more. BSNL has pathetic 4G coverage and yet they advertise their 4G services as if their 4G network is ubiquitous across India, which it is not.
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BSNLCare (@bsnl_care) reported@Pratyaksh16147 Dear Customer, We apologize for the inconvenience caused you. BSNL is continuously working towards improving and enhancing its network infrastructure and speed to provide a better service experience. Regards, BSNL Care (Sahil)
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Ravi K Mishra Frank (@rkm_frank) reportedI'm eager to post my into bsnl but you have to first launch 5g . I'm not doing so because of your bad network and services. We are tired using jio and Airtel due to price hike. Hope you listen and learn why is people like us is not posting their sims
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DAKSH SEN (@DAKSHSEN1) reported@Priyaa_Purohit Bsnl should grow Bsnl can bring new revolution Dikkat ye bsnl offer aur discount to deta hai But service nahi To offer and discount ka achar dalenge
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Vikash Awasthi (@Vikashawasthhi) reported@TRAI Haa ! Studies are greatly affected due to poor 4g network of BSNL. Sometimes it switches to 3g and works at 2g speed
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BSNLCare (@bsnl_care) reported@bhaiyaj95557055 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. We understand your concern regarding the recharge issue through the BSNL app. We request you to please wait for the refund, as it will be automatically credited to your bank account within 7 working days. If the refund is still not received after the mentioned period, please feel free to contact us for further assistance. Regards, BSNL Care (Kusum)