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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 24, 11:03 AM GMT+5:30.
  • 40% Internet (40%)
  • 33% Total Blackout (33%)
  • 20% Phone (20%)
  • 7% E-mail (7%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700012 , 700013 , 700094 , 700006 and 700061 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 2 days ago
Kolkata Total Blackout 4 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 4 days ago
Kolkata Total Blackout 4 days ago
Kolkata Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • TechyDeb
    Deb (@TechyDeb) reported from Kolkata, West Bengal

    After upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ians_india
    IANS (@ians_india) reported

    Uttarkashi, Uttarakhand: On the meeting of the District Development Coordination and Monitoring Committee (DISHA), BJP MP Mala Rajya Lakshmi Shah says, "The main issues discussed in today's meeting were related to BSNL services, road connectivity, and, to some extent, water supply. However, the primary concerns were BSNL and roads. We also discussed matters related to roads that are currently under construction. I also raised the issue of officials who were absent from the meeting. I have repeatedly said that officials must attend these meetings, but the same problem arises every time, and some of them do not turn up..."

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Asheesh0014 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F1711165616723 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • Sunny____123
    Ⓢⓤⓝⓝⓨ (@Sunny____123) reported

    @bsnl_care I stayed with BSNL not for its network, not for its speed, and definitely not for its customer service – but because it was affordable. This recent hike feels like a silent push from the government to let BSNL fade away, while private telecom companies thrive

  • RebatiramanPan1
    Rebatiraman Panda (@RebatiramanPan1) reported

    @BSNL_OR after a very good speed progress in bsnl net suddenly why speed reduction is there ?? Where ever trying it is showing network slow.. not abe to open any app. Any thing behind it ?? Banking app not working. When contacted to bank branches , simple reply is change bsnl sim

  • AdityaCh6634
    Aditya (@AdityaCh6634) reported

    BSNL network is showing "No Signal" continuously since this morning. This issue has been recurring since February 2026, and despite multiple complaints, no permanent resolution has been provided. Kindly resolve the issue permanently. @bsnl_care @BSNLCorporate @CMDBSNL #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GaganKhoda0121 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F176165646254  Reagrds, Bsnl- Care (Mubeen)

  • subashcommonman
    education ispower2025 (@subashcommonman) reported

    @bsnl_care I have no extra money (corruption) for bsnl sim card sales executive asked 200 rupees for sim replacement i left out waste garbage staffs inside getting salary no response in CSR OFFICE SLEEPING INSIDE AND TIME PASSES IN MOBILES

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @deybhaskar447 Dear Customer, We truly regret the inconvenience you are experiencing and understand your disappointment regarding the reduction in plan validity. BSNL regularly revises plans based on TRAI guidelines and operational updates. Regards, BSNL Care (VikashT)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @P_K_Senapati Dear Customer, Greetings of the day. With reference to your complaint number F1522164717527, we would like to inform you that the reported issue has been successfully resolved by our concerned technical team. The necessary corrective action has been completed, and services have been restored as per system checks. In case you are experiencing any difficulty, kindly contact us immediately so that further assistance can be provided at the earliest. Regards, BSNL Care (Neha)

  • satyagurung
    Satya Prakash (@satyagurung) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Guys don't take BSNL connection, I thought of supporting them by using the connection, but customer service is pathetic. You will regret.