BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 13, 4:19 PM GMT+5:30.
- Internet (47%)
- Total Blackout (21%)
- Phone (21%)
- Wi-fi (11%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700108 , 700026 , 700001 , 700007 , 700027 , 700094 and 700061 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 13: Problems at BSNL
BSNL is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 4 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Internet | 8 days ago |
|
Kolkata
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel
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sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Subham Mukherjee (@RohanSubham11) reported from Hāora, West BengalHello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal@amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kakarot (@Ramshriii) reported@TelecomTalk They should make a proposal to cancel validity in data packs even in bsnl validity is there..can't afford to recharge for 300 again if the cheapest 8gb data gets over..
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Amrit Vikram Singh (@amritvikrams) reported@BSNL_UPEast @BSNLCorporate BSNL's service is very poor. If the power goes out for five hours, the BSNL network goes down. The BSNL network only comes back on when the power returns. Doesn't BSNL have a backup generator?
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p mukherjee (@prat3797) reported@BSNL_KOTD My router taken by Service franchisee in Howrah under mullick fatak and surkikal exchange Howrah is not returned aftsr repairs even in warranty period. The local bsnl exchange people are also not helping me in this regard. I am not given the invoice by service franchis
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Anand Sri (@anand_ttr) reported@BSNLCorporate Made a mistake of taking #BSNL connection. It doesn't connect to 4G, but connects to 2G/3G. Also calls getting disconnected. The officials at @BSNL_TN don't monitor the signal & bother abt such issues. @CMDBSNL - You should feel ahamed for this pathetic service.
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Dr.Sarata Ch Behera,Sr Journalist (@sarata101) reported@TRAI Dear Sir, There appears to be a billing issue with my BSNL FTTH connection. Although installation was completed on 31/03/2026, charges have been applied for the entire month of March. Telephone No.: 06742311777 Account No.: 8009435069 Billed Amount: ₹1042 (paid)
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Bhaskar Jyoti Bora (@bhskarjyotibora) reported@BSNL_AS Facing Challenge with BSNL Mobile Network. No BSNL mobile Service Network available at pin number 785621@Golaghat. Unable to do many activities. Kindly address the issue ASAP.
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Sueli Dey (@suelidey) reported@BSNL_KOTD my father’s mobile phone with a BSNL sim has been lost/stolen. He is admitted in ICU for a critical condition. After repeated attempts to call customer care to block the sim I’m not able to get response from customer care. Please help!
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Āmìt K 🌐 (@mynameisamit26) reported@TelecomTalk @aigetoachq This is only possible when #BSNL will deploy Towers same as Pvt TSPs in order to get good signal strength and availability otherwise they will not prefer.
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unknown (@koushalKashyap5) reported@BSNLCorporate @CMDBSNL @robertravi21 Or network 🛜 kitne rupees m aaynge please answer bsnl
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Pankaj Verma (PANKs) (@PanksAngi) reportedToday I went to BSNL Office Deoria(UP) for SIM Sweeping but I was informed that there was not a single SIM in office last many days. What a poor condition is this. Govnment is telling they are working on it. Please do something for this. @BSNL_UPEast @BSNLCorporate @JM_Scindia