BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 5, 5:19 PM GMT+5:30.
- Phone (38%)
- Internet (31%)
- Total Blackout (31%)
The latest reports from users having issues in Kolkata come from postal codes 700010 , 700006 , 700063 , 700026 , 700094 , 700065 , 700090 and 700023 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 17 hours ago |
|
Kolkata
|
Phone | 3 days ago |
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Kolkata
|
Phone | 4 days ago |
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Kolkata
|
Phone | 4 days ago |
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Kolkata
|
Internet | 14 days ago |
|
Kolkata
|
Internet | 19 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
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Sudipta. B (@bsudipta81) reported from Kolkata, West BengalPathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)
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Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal@BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal• The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
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Subham Mukherjee (@RohanSubham11) reported from Hāora, West BengalHello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Vinodlambora (@Vinodlambora) reported@bsnl_care Sir in my location your bsnl 4g tower establish in last year's in month of October after some time 4g signal available in this side but last 4 months not provided me 4g signal in this location please request to you please insure the matter
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Krishnan Velur Swaminathan (@KrishnanVelur) reported@YashRideon @JioCare @reliancejio Every thing fine but the results are a big ZERO. Instead of telling these standard replies, please attend to your pathetic Jio network & connectivity. We are existing only because of BSNL Fibrenet. At least act now.
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BSNLCare (@bsnl_care) reported@thetechiegroot Dear Customer, There’s no cause for concern. To deactivate your SIM, please visit your nearest BSNL Customer Service Center (CSC) with a completed application form and a valid ID proof. Regards, BSNL Care (Sourav)
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Kashyap Joshipura (@KJoshipura) reported@CMOGuj Sir our telephones and internet lines are not working since 26thApril 2026.While checking with BSNL VASANA Ahmedabad….COPPER WIRE LINES STOLEN FROM LOCKED JUNCTION BOX located near AshokNagar Paladi Ahmedabad 380007 Is it possible in Safe Gujarat??
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BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint numberE0526145623110 and will get back to you with a better resolution soon. Regards, BSNL-Care (Sourav)
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Nitin Dangwal (@Nastynxt) reported@BSNLCorporate bharat fibre no 01352979992 ,down from sunday and no local technician is even ready to attend the call, have registered formal complaint on monday but still no one has visited to rectify. Why BSNL fibre service is so poor even in cities like dehradun @BSNL_UKD
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Sankalp Shanbhag (@SankalpShanbhag) reported@bsnl_care What is the update on this complaint ? I had informed you about being unable to use the BSNL network in mumbai. Your customer care informed me to use MTNL Network. They don't even know about the new 4G service arrangement by launching 4G as a service in mumbai.
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BSNLCare (@bsnl_care) reported@NSambamoorhy Dear Customer, The 3G RNC 304 IUPS link issue has been successfully resolved. We appreciate your patience. If you continue to face any difficulties, please contact us for further assistance. Regards, BSNL Care (Gopal)
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Abhishek Gupta (@Swarthyabhi) reported@JM_Scindia @IndiaPostOffice But Saar no network of #3G for #bsnl in Ahmedabad Gandhinagar motera
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Somu Goutam (@somu_goutam) reportedWorst customer service recieved till date after the tweet, Concerned person has called me that he will fix the issue now he is only not picking up the call from 15 days #bsnl #worstservice #bsnlfiber