1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 18, 1:47 AM GMT+5:30.
  • 50% Total Blackout (50%)
  • 41% Phone (41%)
  • 9% Internet (9%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700054 , 700061 , 700050 and 700032 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at BSNL

BSNL is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 3 days ago
Kolkata Phone 3 days ago
Kolkata Internet 4 days ago
Kolkata Phone 6 days ago
Kolkata Phone 6 days ago
Kolkata Phone 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • SukumarGoswam14
    Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • SOUVIK68880053
    SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal

    @BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • Subhaji78801939
    Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • iNir3
    Nirav Darji (@iNir3) reported

    @Ajaykumaarji Bsnl is not reliable in my state gujarat. Swichef to postpaid a month ago got a bill of ₹657 and my actually opted plan is ₹199. Also not able to raise any compain or anything. Customer support is nightmare @BSNLCorporate @JM_Scindia

  • MagnussOPus
    Magnum_OPus (@MagnussOPus) reported

    @_anuragsharma07 @bookwormengr That’s not what I’m saying, ofc it’s a profit driven company But in a capitalist model, they bring value with their services Let me put it like this, if the public did not like what Jio was offering, they would go out of business, unlike BSNL which even if it’s **** runs on tax

  • IamAnupPall
    Anup (@IamAnupPall) reported

    @lalitgrateful All other service provider using the main server of BSNL' thn they are upgrading the downlink and upperlink frequency... My point is why govt. not upgrading the self network

  • abinavme
    𝗔𝗯𝗵𝗶𝗻𝗮𝘃 (@abinavme) reported

    @TRAI Yesss! Its happening with Jio and BSNL always. I have faced several internet issues and call connecting issue when I was needed. Please look into this and resolve asap 🙏.

  • Neural__Nomad
    Mantastic (@Neural__Nomad) reported

    @TRAI Mobile recharge has been affecting common people . Allow more players to enter the Indian market . Upgrade BSNL to 5G Service .

  • Rajan_jha
    Rajan jha (@Rajan_jha) reported

    @JioCare I don't think you are able to resolve this issue. Because this is just formality from your side. In reality no resolution will be provided by you. Don't worry i am waiting for BSNL better service then switch.

  • MANISH_PHARMACY
    Escitalopram (@MANISH_PHARMACY) reported

    @BSNLCorporate I'm from una, gujarat. Working at fatsar, gir Gadhada, Pin code 362530. please improve your network service in my area first so I can book my new bsnl sim online.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @oryo_rikako Hi, We regret the inconvenience caused. Your concern regarding *99# (BHIM/NUUP) service has been noted. We will get it checked with the concerned technical team for necessary verification and resolution. We appreciate your patience and support. Regards, BSNL Care (Sonu)

  • DAKSHSEN1
    DAKSH SEN (@DAKSHSEN1) reported

    @Priyaa_Purohit Bsnl should grow Bsnl can bring new revolution Dikkat ye bsnl offer aur discount to deta hai But service nahi To offer and discount ka achar dalenge

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vinayak92080241 Dear Customer, We understand your concern regarding the installation and router charges for the BSNL Spark offer. Kindly contact our BSNL Customer Care helpline at 1800-180-1503 for further assistance and verification of the matter. Regards, BSNL Care (Gopal)