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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 17, 3:44 PM GMT+5:30.
  • 52% Total Blackout (52%)
  • 38% Phone (38%)
  • 10% Internet (10%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700061 , 700050 , 700032 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at BSNL

BSNL is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 6 hours ago
Kolkata Internet 22 hours ago
Kolkata Phone 3 days ago
Kolkata Phone 3 days ago
Kolkata Phone 3 days ago
Kolkata Phone 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • Subhaji78801939
    Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

  • speakingfoolish
    Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West Bengal

    Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • De_le_Vega
    BlueGreen Planet (@De_le_Vega) reported

    @BharatFactsIN BSNL update 3G - 2G = 5G Oldest network..... Latest promises

  • gadilanaveeng
    gadila naveen kumar (@gadilanaveeng) reported

    @bsnl_care Bsnl is the worest service in this world .. since 11 months in our village bsnl signal tower not woring location Pitlam pin code 503310 .. No one sloving this issue

  • rahuagra502
    Rohit Goyal(Vasudev kutumbkam) (@rahuagra502) reported

    @AnilAK67 @poojaofficial5 use bsnl service, its cheaper, but service is not that great

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    BSNL MTNL mobile network coverage not available in full Mumbai city @BSNL_BIHAR

  • AnilAkg40
    Anil Kumar (@AnilAkg40) reported

    OTP are not being received in Bathinda through BSNL network. Pl look into it. It is totally nonsense. @BSNL_PB

  • Ameenuzz
    Aminuzz (@Ameenuzz) reported

    @sanket I Live within 1km Radius of BSNL district head Office and there's no network coverage at my area for BSNL. I will ditch @airtelindia the day my phone gets BSNL network at my place.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SyedSohelAktar Hi, If you are going out of station for a long period, you may request for temporary suspension/safe custody of your BSNL Bharat Fiber connection as per applicable rules. Kindly visit your nearest BSNL office/CSC and submit a request for the same. For further assistance, you can contact BSNL Broadband customer care at 1800-4444. Regards, BSNL Care (Sonu)

  • anishar93121415
    चलो गाजियाबाद को भ्रष्टाचार मुक्त करे।🔯 (@anishar93121415) reported

    @Ajaykumaarji @bsnl_care This is false post, must be marketing gimmick. Bsnl is worst. Even the network under bsnl building is not available in kaushambi, ghaziabad.

  • Jayakrishna355V
    Dr.v.jayakrishna (@Jayakrishna355V) reported

    @bibhusit333 @BSNLCorporate BSNL shall improve its service further and its engineers shall explain the plan to its customers . I have a 1178 per month plan ,No one explained what ott benefits i get ,Pl look niti it ,dear Ravikumar sir

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sohamronnie Hi, BSNL is continuously working towards network expansion. 5G trials and rollout activities are being carried out in a phased manner at selected locations. We request you to rely on official BSNL channels for verified updates and availability. Regards, BSNL Care (Vikash)