BSNL

BSNL Outage Report in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Kolkata come from postal codes 700014, 700059, 700061, 700032, 700133, 700060, 700006 and 700028.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BSNL  Outage Chart in Kolkata, West Bengal 08/20/2025 08:30

August 20: Problems at BSNL

BSNL is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Total Blackout
IndiaKolkata Total Blackout
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet
IndiaKolkata Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RajaJoddar Raja Joddar (@RajaJoddar) reported from Kolkata, West Bengal

    @GabaniAbhishek @JioCare @reliancejio @VodafoneIN @idea_cares @BSNLCorporate @BSNL_GJ @Airtel_Presence Only bsnl is providing VoWifi service in India. U can try one month free of cost. #BsnlWings @BSNLCorporate pls assist. @BSNLCorporate pls assist.

  • kkbanerjee894 Kalyan Kr Banerjee (@kkbanerjee894) reported from Hāora, West Bengal

    Do not worry we now must get 4G service to BSNL MTNL.

  • rajkumarsah18 Rajesh Kumar (@rajkumarsah18) reported from Kolkata, West Bengal

    @DoT_India Sir I'm writing my greivance regarding BSNL.Around one year has been passed since I have taken Landline connection which is 033-25631103. Since then I'm facing "Echo Issue"when I make call in Local.I complained many a time about this issue.but they hasn't resolved yet.

  • IamTRoy4 Tuhin Roy | তুহিন রায় | तुहिन रॉय 【🇮🇳】#Namaste🙏 (@IamTRoy4) reported from Kolkata, West Bengal

    @RgvKaushik here in my area, airtel voda idea all of those has poor 4G network coverage (when switched to 2G only, it shows FULL bars), only Jio & BSNL got good network coverage. My suggestion is switch to BSNL, cheapest plans available in market!

  • ArindamBaidya20 Arindam Baidya (@ArindamBaidya20) reported from Hāora, West Bengal

    A FIRE INCIDENT HAS HAPPENED BSNL NODAL CENTRE ,SALTLAKE.FOR THIS PREPAID OUTGOING CALL WILL BE HAMPERED IN THE EASTERN REGION OF BSNL.#SAVEBSNL @savebsnlindia @BSNLCorporate

  • goursaha001 Gour Saha (@goursaha001) reported from Pānchuria, West Bengal

    @BSNLCorporate It's not a noble idea as the service of the BSNL is very poor.

  • RajaJoddar Raja Joddar (@RajaJoddar) reported from Kolkata, West Bengal

    @avikpal4u @JioCare @DoT_India @srinathvelma @BSNLCorporate @airtelindia @VodafoneIN Oh. I see. This pvt companies are making fools to the customers. Monopoly raj started already. In my locality vodafone gives 20+mbps speed but i still choose bsnl to support the psu.

  • sourajeetroy08 SOURAJEET ROY (@sourajeetroy08) reported from Pānchuria, West Bengal

    @BSNLCorporate We want BSNL in telecom competition, we are with BSNL we don't want to use any other private network I want to share a suggestion with BSNL please start providing @ free of cost.

  • RajaJoddar Raja Joddar (@RajaJoddar) reported from Kolkata, West Bengal

    @ydm1996 @BSNLCorporate @Airtel_Presence @CMDBSNL @TRAI I am locality we get 8-11 mbps in 3g network. But also to mention that location must vary. In indoor condition bsnl 3g gives 3-4 mbps max. Hope bsnl will launch 4g soon.

  • sunirnay Sunirnay Chatterjee (@sunirnay) reported from Bārāsat, West Bengal

    @BSNLCorporate I waited for more than 1 year and raised many complaints from my three bsnl number 9230828025, 9477557188 ,9564136222. I visited Barasat telecom exchange(BSNL) and told bsnl officers about this problem but they are not interested to solve this problem.😭😭😭😭😭😭😭😭😭😭😭😭😭

  • sourajeetroy08 SOURAJEET ROY (@sourajeetroy08) reported from Pānchuria, West Bengal

    @BSNLCorporate Experienced very fast internet speed on BSNL 3G network where Jio is consistently providing worst internet speed around entire Kolkata, West Bengal circle. BSNL 3G is much faster than Jio 4G & this is most shameful for Jio's founder

  • sunirnay Sunirnay Chatterjee (@sunirnay) reported from Kolkata, West Bengal

    @TRAI Please start 4G+ service of BSNL. 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭

  • UmangDaga93 Umang Daga (@UmangDaga93) reported from Kolkata, West Bengal

    @BSNLJHARKHAND @BSNL_JKD @BSNLCorporate As per my discussion with team BSNL Jamshedpur This problem arises only because of Single BTS working. There is an requirement of another BTS at Chiria Town at Bazarhata and for that SAIL management have to made a request but they 1/2

  • manavsaraf manavsaraf (@manavsaraf) reported from Kolkata, West Bengal

    @OrionSantosh @tallstories 1. Unemployment highest in 45 years. 2. Highest number of Soldiers death in 5 yrs 3. BSNL on the verge of Bankruptcy 4. India ranked 1st as Worst country for women 5. India topped the list in Hate based crime. But hey we are in a state of quasi war, so don't rock the boat.

  • UmangDaga93 Umang Daga (@UmangDaga93) reported from Pānchuria, West Bengal

    Hi Team, What happens to network connectivity of BSNL at Chiria Mines since last Friday. Please take some needful actions ASAP. @DoT_India @PMOIndia @BJP4India @BJPJharkhand @BSNLJHARKHAND @BSNLCorporate

  • RajaJoddar Raja Joddar (@RajaJoddar) reported from Kolkata, West Bengal

    @ydm1996 @BSNLCorporate @Airtel_Presence @CMDBSNL @TRAI In my locality we get 8-11 mbps in 3g network. But also to mention that location must vary. In indoor condition bsnl 3g gives 3-4 mbps max. Hope bsnl will launch 4g soon.

  • ntzyxsil SnrCtzn.NewTown (@ntzyxsil) reported from Pānchuria, West Bengal

    But payments to BSNL another PSU are regularly failing putting BHIM users to uncalled for troubles. Complaint after complaint are just shoved with no remedy. BHIM so assuredly dedicated to public by our PM is handled lousily as if to let BHIM die to grow private sector UPIs.contd

  • DrArupjyoti Nomadic doc (@DrArupjyoti) reported from Kolkata, West Bengal

    @BSNLCorporate @Dawa_Daaru I don't Even get proper 3g service in heart of Kolkata @BSNL_KOTD dont worry I won't leave bsnl.

  • fire_on_ice82 iDeep (@fire_on_ice82) reported from Pānchuria, West Bengal

    @BSNLCorporate How Can I Recharge When The Recharge Is Not Going Through. Never Mind. I End My Venture With BSNL. This Is Pathetic Attitude Towards Customer

  • sunirnay Sunirnay Chatterjee (@sunirnay) reported from Kolkata, West Bengal

    @rsprasad Before saying digital India. Government should start BSNL 4G service with widest coverage.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Shravansharma20 Shravan sharma (@Shravansharma20) reported

    @airtelindia why your network service is very poor at my work place. It's 200 meter from my home. At my home your net speed is very good but my work place it is very poor. Even poor than BSNL. Please improve your net speed else I have to port some other network.

  • RajeebSahoo Rajeeb (@RajeebSahoo) reported

    Realme service looks like BSNL service. Private customer service 🥲🥲. Last 2 month issue still pending. @MadhavSheth1 is your customer service not following up pending issue? @realmeIndia @realmecareIN

  • GovindRajSingh0 Govind Raj Singh (@GovindRajSingh0) reported

    @PMOIndia In my village no 3G network available of BSNL and no proper coverage of 2G So available 4G network in my village Gram Panchayat Mokhtiyarpur Pin code- 851133 Begusarai, Bihar no one is able to use BSNL service in my village so please provide proper signal @BSNL_BR @DPE_GoI

  • subhash13591820 subhash chaudhary (@subhash13591820) reported

    @bsnlrajasthan I want bsnl landline connection for our PNB bank office but they are refusing & saying that due to distance reasons we r unable to do so... is this kind of service u r providing to esteemed bank like PNB 9414317089 PNB kundalpur sikar.. should i complain to PMO???

  • padhan_shishir Shishir Kumar Padhan (@padhan_shishir) reported

    @BSNLCorporate The speed of FTTH connection has reduced drastically since last few days. The field staff (outsourced) even couldn't resolved the issue and they referred it to BSNL officials. Now I am pretty sure it will not be resolved by next billing cycle.

  • YunusSamajwadi Yunus Khan (@YunusSamajwadi) reported

    @BSNLCorporate UP'E.. my bsnl sim is not working from last 2 days, everyone's sim is working fine, how to solve the issue, help me signal not available @bsnlupe

  • PULKITKAMRA PULKIT KAMRA (@PULKITKAMRA) reported

    @BSNL_PB @BSNLCorporate Dear bsnl team My no ported to your connection few months back but I'm unable to login bsnl tune is this the service provided by u ???

  • Ankitgoyaljp ankit gupta (@Ankitgoyaljp) reported

    @bsnlrajasthan no electricity no network. During summer min 5 to 7 hrs electricity cut mean no network in the village. Now porting my family no to other network. Can't tolerate more with BSNL @BSNLCorporate @BSNL_RJ

  • BaroliaSumit Sumit Barolia (@BaroliaSumit) reported

    Dear @BSNLCorporate BSNL landline and broadband completely out of service for last 2 weeks. Even your maintenance guy isn't resolving the issue after repeated complaints. Kindly resolve at earliest @BSNL_RJ

  • adm2k1 ADM (@adm2k1) reported

    I bought a new BSNL SIM card one month ago. But I can't add caller tune to my number. My SIM circle is Kolkata. my plan Rs. 107(free tune). I have tried different ways. Always showing or saying that "an unknown error has occurred". please help me . @BSNLCorporate @BSNL_KOTD #bsnl