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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700094 , 700027 , 700050 , 700063 , 700026 , 700065 and 700090 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 3 days ago
Kolkata Internet 6 days ago
Kolkata Phone 7 days ago
Kolkata Phone 8 days ago
Kolkata Phone 10 days ago
Kolkata Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw

  • esumitc
    Sumit (@esumitc) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Iyarkkai01
    Enviro Activist (@Iyarkkai01) reported

    Dear @BSNLCorporate, in Majalumoodu & Malaicode, Kanyakumari district, Tamil Nadu, BSNL tower goes completely down during every power cut. Many people here depend on BSNL network, and this area faces frequent power outages. Kindly arrange backup power for uninterrupted service.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Siva_Bharani Dear Customer, We apologise for the inconvenience. Kindly DM us your full address, pin code, nearest landmark, BSNL number, connection type(prepaid/postpaid) and an alternate number for better assistance. Regards, BSNL Care (Lokendra)

  • opchoubey1707
    Om Prakash Choubey (@opchoubey1707) reported

    @bsnl_care Regretfully conveyed that No visible action to restore BSNL Network at Hayuliang - 792104 has so far been seen even after 1 month. All Fin.Activity depend upon OTP.But the response over ‘X’by BSNL seems as they are much anxious than the sufferer customers. No eyewash more please

  • KkBhole
    Krishnakant Upadhyay (@KkBhole) reported

    @DARPG_GoI @CPGRAMS. BSNL telecom system has failed in Kanpur. Appraisal for these complaints is FAKE/closed without resolution Investigate: DOTEL/E/A/26/0003869 DOTEL/E/A/26/0002749 DOTEL/E/A/26/0000600 DOTEL/E/A/25/0005168 DOTEL/C/A/25/0004058 DOTEL/E/A/25/0004837

  • vermavishal1829
    Vishal (@vermavishal1829) reported

    Facing issues with my BSNL sim. No incoming calls, no outgoing. All balance is gone. Not able to contact customer care as well on 1503 or 18001801503. Need assistance. @BSNLCorporate @TRAI

  • UlagaP95165
    P.ULAGA NATHAN (@UlagaP95165) reported

    @BSNLCorporate The BSNL network is simply unreliable. The situation has reached a point where even those who have been withBSNL for 20 years are switching to other networks. It is truly abysmal; neither incoming nor outgoing calls are working at all.The service is in a dire state

  • subhrajitcal
    subhrajit mukherjee (@subhrajitcal) reported

    @bsnl_care The problem is not solved,bsnl sim is not working this sending pin code। So what are you doing ,and what are solved।pls reply।

  • DebKumarMishra2
    Deb Kr Mishra (@DebKumarMishra2) reported

    @BSNL_KOTD @BSNLCorporate Recharged ₹319 via BSNL Selfcare App. Amount deducted, but recharge not done. Raised complaints and contacted customer care multiple times, but no resolution. Complaint marked “Resolved” without refund or recharge. Please resolve or refund ASAP.

  • MRIGANKA144910
    MRIGANKA B. DEBNATH (@MRIGANKA144910) reported

    @BSNLCorporate my wife’s SIM suddenly stopped working. Number is linked with Aadhaar & bank accounts. Siliguri BSNL office refused SIM replacement cause Aadhaar biometric is locked and OTP cannot be received due to dead SIM. Kindly help with manual verification/reissue urgently.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pulkit_bbk Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number E1211149298177 .Thank you for your patience.  Regards,  BSNL-Care (Lokendra)