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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • 71% Total Blackout (71%)
  • 14% Internet (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700010 and 700002 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 8 days ago
Kolkata Phone 13 days ago
Kolkata Total Blackout 14 days ago
Kolkata Total Blackout 17 days ago
Kolkata Internet 18 days ago
Kolkata Total Blackout 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • TechyDeb
    Deb (@TechyDeb) reported from Kolkata, West Bengal

    After upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Prajwal94559716 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (G197180008279) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @barun_kanhar Hi, We apologize for the inconvenience caused. BSNL is continuously working towards strengthening and expanding its network infrastructure to provide better connectivity and improved services across the country. Your feedback has been noted and will be shared with the concerned team. Regards, BSNL Care (Nishuka)

  • sri_4200
    Sri (@sri_4200) reported

    @JioCare @JioCare @reliancejio At this point you guys are competing with BSNL, maybe even worse than them. Fix my issue or I have to change ISP.

  • praveenattwiter
    Praveen Anand (@praveenattwiter) reported

    @BSNL_UPEast I recharge bsnl prepaid mobile with Rs 153 via online platform, amount debited but no confirmation of successful recharge received on bsnl number. Tried reaching out customer care but failed to connect. Can you help?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @harsharma02 Dear Customer, We understand your concern and apologize for the inconvenience caused. The feedback received from the concerned team indicates that the issue is under active review and necessary action is being taken for resolution. We regret that you have faced repeated follow-ups and inconvenience. We assure you that your concern has been taken seriously, and our team is working towards providing a resolution at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Gopal)

  • ag_69
    Abhijit ❄️ (@ag_69) reported

    @BSNLCorporate @BSNL_KOTD @TRAI Just worried about the service two days left to expire the plan my outgoing calls are not going, what a performance of BSNL everywhere corruption. We are using BSNL but connectivity issues always there as if Govt never looks into this matter.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MehtaxPro Hi, We sincerely regret the inconvenience caused. Please be informed that your complaint Number G186179583853 is currently under active examination by our concerned team, and necessary action is being taken to resolve the issue at the earliest. Regards, BSNL Care(Shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RohitKumar38270 Dear Customer, We apologize for the inconvenience caused. Your complaint number G1719179222826 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Shatrughan)

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @Dev090886 Actually BSNL MOBILE is sim writing & CellOne is phone manual network writing when you swiping down the notifications bar from the top immediately it is showing BSNL MOBILE but after 3-4 seconds it showing CellOne

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We sincerely regret the inconvenience caused and understand your frustration regarding the continued network coverage issue. We would like to inform you that your complaint (G1318177512300) is under process with the concerned team, and necessary efforts are being made to resolve the issue. We request you to kindly bear with us while the team completes the required action. As soon as we receive any update from the concerned team, the same will be communicated to you. Regards, BSNL Care (Shatrughan)