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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 14, 8:49 PM GMT+5:30.
  • 60% Total Blackout (60%)
  • 35% Phone (35%)
  • 5% Internet (5%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700012 , 700061 , 700050 , 700026 , 700032 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at BSNL

BSNL is having issues since 02:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 12 hours ago
Kolkata Phone 12 hours ago
Kolkata Phone 12 hours ago
Kolkata Phone 13 hours ago
Kolkata Total Blackout 1 day ago
Kolkata Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • NarayanchDas18
    Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal

    @BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ProvatSikd58587
    Name can't be blank (@ProvatSikd58587) reported

    @Ramanand06X @BSNLCorporate Almost 6 months ago, i port one number to BSNL. At least in my area network is too poor. Even if there is no option for electricity backup. No current means no tower. So I have to switched back to Jio again... My suggestion by one BNSL sim first, check few days. Then decide

  • lakshmikpanja
    LAKSHMI KANTA PANJA (@lakshmikpanja) reported

    @Ramanand06X @BSNLCorporate BSNL does not have 5G yet s far as I know. But their 4G service is really good and still getting better. I have 3 BSNL SIM for me and my wife.

  • parthamtech
    #HarGharTiranga-75th_Independence_Day (@parthamtech) reported

    @Ajaykumaarji @airtelindia In rural area, BSNL signal is worst and none listens to customers concern..

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    Searching for network position BSNL MTNL mobile in full Mumbai city @bsnl_care

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Ethernetly Dear customer, Greetings of the day! To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Sangita)

  • HisabiKitabiG
    Hisabi Kitabi G (@HisabiKitabiG) reported

    @RVCJ_FB To become patriot, we have to sack the ministers who are not doing work I will start first. 1. Nithinol Gadimaari for building low quality Highways. He is also face of E20 2. Hardeep Singh Puri for providing contaminated E20 and no choice to Consumer 3. JP Nadda, Minister of Health and Family Welfare (responsible for Toothless Tiger, Fssai) 4. Amit Shah, (Home Minister) under his supervision more than 20000 anti-nationals (Pakistani) entered in India compel Dharmendra Pradhan to resign. 5. Ashwani Vaishnav, Meity responsible for Bsnl, weak IT laws, suppression of facts, ALSO RESPONSIBLE for POOR GOVT SITES.

  • AkkilMG
    Akkil M G (@AkkilMG) reported

    @adithyavis @ShettyDeveesh Thing is jio uses bsnl infra, but bsnl doesn’t have network in cities for some reason. I live in delhi, i don’t signal 🤧

  • vkyash18oz
    Wanderer (@vkyash18oz) reported

    @Ajaykumaarji @airtelindia The Duopoly of Airtel and Jio needs to be broken BSNL has all the abilities Support from the government would definitely help

  • neopalmtree01
    Vira_322 (@neopalmtree01) reported

    @Expditr12 @bsnl_care I use both JIO & Airtel; I don't have bad experiences to share. I do with BSNL, someone ik went against my advice and got a BSNL connection, it didn't take them long to drop that sim.

  • karthikkmk21
    KarthikNaidu Hindustani (@karthikkmk21) reported

    @saaaanjjjuuu Why you hiding BSNL Go for it and it’s better service than congress time