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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • 71% Total Blackout (71%)
  • 14% Internet (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700010 and 700002 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 9 days ago
Kolkata Phone 14 days ago
Kolkata Total Blackout 15 days ago
Kolkata Total Blackout 18 days ago
Kolkata Internet 19 days ago
Kolkata Total Blackout 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • NarayanchDas18
    Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal

    @BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @saho4478162 Dear Customer, We regret the inconvenience caused. We understand your concern regarding the issue while making a BSNL payment through the SBI Rewardz platform. We request you to kindly try again after some time or use an alternate payment channel such as the BSNL Selfcare App, BSNL website, or any other UPI/payment application. If the issue persists only on the SBI Rewardz platform, we also recommend contacting SBI Rewardz Support, as the issue may be related to their payment service. Regards, BSNL Care (Shatrughan)

  • yuvcaptain
    Yuvi (@yuvcaptain) reported

    @saysatheesh @hail_mahesh @airtelindia Problem with bsnl is call quality and connectivity.

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Why not fixing current tower ups and why always jumping to new tower? Can't even fix ups issue for years and in this , new tower ?? What a joke by bsnl!! Ineffective, unproductive bsnl @PMOIndia . bsnl only paid for taking complaints

  • AnilCfa
    Anil Rana,CFA (@AnilCfa) reported

    LTCG revenue in the last 2 years: ₹2 lakh crore. BSNL bailout in the last 5 years: ₹2 lakh crore. The worst capital allocation decisions at both ends by the Govt.

  • utsavhm
    Utsav Morkhiya (@utsavhm) reported

    @piyush_trades Bsnl, mtnl has been vleeded by pvt cos only. Tk example of docomo in japan ,its a govt co & running healthy bcoz they r gvng genuine service to its ppl & ppl are using &supporting it.

  • mukeshkaurav
    Mukesh Kaurav (@mukeshkaurav) reported

    @BSNLCorporate @CMDBSNL @robertravi21 No more signal hunting. 📶📞 Turn on BSNL VoWiFi Calling and enjoy crystal-clear calls over WiFi—at no extra cost. #BSNLIndia #VoWiFi #StayConnected

  • udeepak
    Deep̶a̶k̶𝘚𝘩𝘳𝘪 Upendra (@udeepak) reported

    @BhavikABarad1 @rameshsrivats Sure. That's not Airtel's problem, right? They are a private company who have no obligation to fulfil your needs. You are at liberty to buy their services if you wish to. If not, please go ahead and get Jio or BSNL or any other service that suits your need.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @benugopalreddy Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number G2122180901861 ​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)

  • nbohabaari
    Gurumann (@nbohabaari) reported

    @BSNLCorporate @BSNL_CHTD @BSNL_TN Dear Sir, Chrompet fiber network has inherent loading issue last 4months, your agency is carefree not fixing it once for all. Netflix dont works, he comes & changes channels to test. BSNL gateway has problem? Why not inspect by BSNL officers? #9032130849.Help

  • GndcTrust
    Gopinath Dham Charitable Trust (@GndcTrust) reported

    @bsnl_care Complaint Number is fine. But what’s time line for service. Should have been done in less than 24 hrs but it’s already 24x7=168 hrs - no sign of service getting restored. Local BSNL officers unable to answer.SOS