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BSNL outages and service status in Kolkata, West Bengal

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
  • 46% Phone (46%)
  • 38% Internet (38%)
  • 15% Total Blackout (15%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700027 , 700094 , 700050 , 700063 , 700026 , 700065 and 700090 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at BSNL

BSNL is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 2 days ago
Kolkata Internet 4 days ago
Kolkata Phone 6 days ago
Kolkata Phone 7 days ago
Kolkata Phone 9 days ago
Kolkata Phone 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • esumitc
    Sumit (@esumitc) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • TechyDeb
    Deb (@TechyDeb) reported from Kolkata, West Bengal

    After upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ur_cruise
    Rishi (@ur_cruise) reported

    I have my bsnl broadband connection but it's not working and I'm not at all satisfied and want to just switch to different service provider.. Network issues then speed issues then it abruptly stops working.. either fix it or I'll switch @bsnl_care @BSNLCorporate

  • dipankundu22
    Dipan Kundu (@dipankundu22) reported

    @BSNLCorporate @CMDBSNL @robertravi21 VOLTE service is not available with BSNL. Using WB circle sim in Andhra Pradesh..

  • NarendraS2026
    Narendra Singh (@NarendraS2026) reported

    +@bsnl_care I regret to inform you that my complain vide dicket No. E116148717061 has been closed without redressing my grievance. Hope bsnl authorities will take suitable action in the matter. Bsnl is one of the biggest mobile service provider company as such you can image?

  • jacky1095
    Bangla voice (@jacky1095) reported

    @ekantipur_com The cheapest BSNL government backed,poor network,poor speed most people opt out.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Siva_Bharani Dear Customer, We apologise for the inconvenience. Kindly DM us your full address, pin code, nearest landmark, BSNL number, connection type(prepaid/postpaid) and an alternate number for better assistance. Regards, BSNL Care (Lokendra)

  • partha_papu
    PARTHA SARATHI DASH (@partha_papu) reported

    @JM_Scindia Just tell me process to disconnect the service. I do not want to false assurance, nor time to waste..I would rather go to private service provider. Mental tension,paying bill. BSNL service becoming worse. No one cares about the service to people,only send bill for money

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SABYASACHI_IND Dear Customer, Greetings of the day! We have received an update from the concerned department: "4G installation and network fine-tuning are in progress and are expected to be completed by May 2026." Regards, BSNL Care (Pravesh)

  • ABHIJITHANAND9
    ABHIJITH ANAND KUMAR 🎵 (@ABHIJITHANAND9) reported

    Dear team BSNL I have an issue of receiving OTP of banks as i am an MNP Customer from different Company this experience make me very uncomfortable @BSNLCorporate @BSNL_MH

  • Satwik_Bhattach
    Satwik Bhattacharya (@Satwik_Bhattach) reported

    @bsnl_care Constant call drops are also creating humiliating situations in many cases. I have faith in BSNL. So don't worry about porting it yet. Please improve the service.

  • UjjawalkRock
    ujjwal shukla (@UjjawalkRock) reported

    @bsnl_care I'm getting call drop issue on my bsnl number.