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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 30, 11:54 AM GMT+5:30.
  • 63% Total Blackout (63%)
  • 25% Internet (25%)
  • 13% Phone (13%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700012 and 700010 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 19 hours ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 14 days ago
Kolkata Phone 19 days ago
Kolkata Total Blackout 20 days ago
Kolkata Total Blackout 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • somak123
    somak bhattacharya (@somak123) reported from Kolkata, West Bengal

    @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We sincerely regret the prolonged inconvenience and understand your disappointment regarding the continued delay in resolving the network coverage issue. We appreciate your patience and acknowledge your concern. Please be assured that your complaint (G1318177512300) continues to be actively followed up with the concerned team for resolution. Your latest feedback has also been shared with the concerned team for urgent review, and we will communicate any update received without delay. Regards, BSNL Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DevendraNegl3 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (G208180589579 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We sincerely regret that your experience with BSNL has not met your expectations. We understand your frustration after waiting for a long time and the inconvenience caused due to the unresolved network coverage issue. We value your association with BSNL and have noted your concerns regarding the delay and repeated follow-ups. Your complaint (G1318177512300) continues to be followed up with the concerned team, and your feedback has been shared for necessary attention and action. Regards, BSNL Care (Abhishek)

  • piyush_trades
    Piyush Trades (@piyush_trades) reported

    Airtel has now banned using their unlimited mobile data through hotspot on laptops. I have to go on a trip next week, so how exactly am I supposed to use internet on my laptop? This company made a profit of over ₹76,000 crores in the last two years when they were allowing hotspots. Now they want to ban hotspots to maximise their profit even further. The greed of these people are never ending. Shameless. Truly, the Indian telecom duopoly is working for themselves; not the nation. I strongly feel the need of a strong BSNL in this country today.

  • b2tom
    Bittoo Tomar (@b2tom) reported

    @BSNLCorporate Why BSNL FTTH service not available in my village -Shahpur Barauli,PIN-250611 @JM_Scindia @PMOIndia

  • HindiFirstLang
    गर्वित (@HindiFirstLang) reported

    @PM_BSNL But BSNL don't support us. No network at all.

  • inji_marappa
    Parzival (@inji_marappa) reported

    Pathetic network coverage these days. Am not even asking for 5g speeds. Even bare minimum LTE itself is not coming in Airtel. Have complained multiple times. Esim iruku na outlet exec is saying try using physical sim to check the speed. Issue is my bsnl is working perfectly..

  • TheChaudhary55
    VAIBHAV CHAUDHARY (@TheChaudhary55) reported

    @JioCare I am listening this from last 16 days,do you think customer as fool. BSNL is better than Jio.atleast they come on ground and look for the issue.

  • Inderjeetkumar_
    Inderjeet Kumar (@Inderjeetkumar_) reported

    Dear @BSNLCorporate, I visited BSNL Telephone Exchange, Pind Dholewal to collect my booked SIM. Staff refused to issue it, called the official ₹51 Freedom Offer "fake," and demanded ₹101. Kindly investigate and provide a written explanation.

  • Kumar62704021
    Kumar (@Kumar62704021) reported

    @CanaraBank @UnionBank_In I am facing serious issues installing and using your official mobile banking apps on my BSNL mobile number. Despite repeated attempts, the apps do not open or activate on my BSNL SIM. Kindly resolve this at the earliest or guide me with a proper solution