BSNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Phone	12 days ago
Kolkata	Internet	12 days ago
Kolkata	Phone	13 days ago
Kolkata	Total Blackout	13 days ago
Kolkata	Total Blackout	13 days ago
Kolkata	Phone	15 days ago

Community Discussion

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Francis Avishek Roy (@FrancisAvishek) reported 1 minute ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

• 
  Tatharta Bera (@TathartaB) reported 2 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

• 
  Rana (@RanaBha44995352) reported 4 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

• 
  Nayan (@nayan___das) reported 6 minutes ago from Kolkata, West Bengal

  @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

• 
  Alok Kumar Chaudhury (@alok_chaudhury) reported 6 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

• 
  D.K Trivedi (@TrivediDKr) reported 6 minutes ago from Kolkata, West Bengal

  @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 11 minutes ago from Hāora, West Bengal

  Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

• 
  Sneha Das (@S_DasMe) reported 11 minutes ago from Kolkata, West Bengal

  @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

• 
  Diptadip Mandal (@diptadip_mandal) reported 13 minutes ago from Hāora, West Bengal

  @BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw

• 
  Amitava Saha (@amitavaim) reported 16 minutes ago from Kolkata, West Bengal

  @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

• 
  ishtiyaque ahmed (@ishtiapil) reported 23 minutes ago from Hāora, West Bengal

  • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

• 
  Ravi Menon (@RaviMen48172263) reported 25 minutes ago from Kolkata, West Bengal

  @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

• 
  Sadananda Patra (@SadanandaPatra) reported 28 minutes ago from Hāora, West Bengal

  @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

• 
  Lazy Tourer (@LazyTourer) reported 37 minutes ago from Hāora, West Bengal

  @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

• 
  Abhisek Chowdhury (@meabhisek91) reported 40 minutes ago from Ghusuri, West Bengal

  @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

• 
  somak bhattacharya (@somak123) reported 42 minutes ago from Kolkata, West Bengal

  @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

• 
  Sneha Das (@S_DasMe) reported 56 minutes ago from Kolkata, West Bengal

  @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

• 
  Avik সেনগুপ্ত (@speakingfoolish) reported 57 minutes ago from Kolkata, West Bengal

  Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

• 
  Md Abdullah (@allahrakhag786) reported 58 minutes ago from Pānchuria, West Bengal

  @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

• 
  Tamoghna (@Tamoghn31136227) reported 58 minutes ago from Kolkata, West Bengal

  @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @VivekShharmaiin Dear Customer, Thank you for contacting BSNL. You may apply for a new BSNL SIM in Jharkhand using your valid Aadhaar card. The KYC verification will be completed as per the applicable guidelines at the time of SIM purchase. We request you to kindly visit the nearest BSNL Customer Service Centre/retailer along with your Aadhaar details for further assistance. Regards, BSNL Care(Sourav)

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @Jubair40681193 Hi, To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code.  Regards Bsnl-Care (sonu)

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @Praj94008934 Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (H286198321032 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

• 
  Akash Nag (@AkashNa72285944) reported 7 minutes ago

  Dear BSNL, Since yesterday 8:30 p.m. no network in my location please do the needful as soon as possible. District - Koraput Location - Dasamantpur Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate

• 
  BSNLCare (@bsnl_care) reported 7 minutes ago

  @usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)

• 
  BSNLCare (@bsnl_care) reported 12 minutes ago

  @PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Your complaint number I0330201305732 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)

• 
  BSNLCare (@bsnl_care) reported 12 minutes ago

  @VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)

• 
  Aethos Wealth (@AethosWealth) reported 14 minutes ago

  Paluck Technologies - A 100cr Mcap SME company , simple business listing on Sept 4 IPO closed yesterday at 780x subscription. Here's what's actually inside the RHP. ────────── Business Gurgaon-based diversified engineering services company, two segments - Automobile & Engineering Services (51% of revenue) OEM dealership/service for a diesel generator major, Ashok Leyland commercial vehicles, a two-wheeler brand, plus telecom infra installation/maintenance for BSNL/ZTE/Huawei linked contracts - Logistics & Equipment Rental (49%) RMC (Ready Mix Concrete) transportation and concrete equipment rental to infra developers and EPC contractors 100% domestic revenue, no exports. Haryana alone is 54% of revenue, rest spread thin across 25+ states ────────── Fleet (the actual operating asset base) - 92 transit mixers - 13 concrete pumps - 23 logistics trucks - 190+ specialized vehicles in total - Fleet has barely grown in 2 years, capex was just Rs 0.03 Cr (FY26) and Rs 0.06 Cr (FY25), down from Rs 8.43 Cr in FY23 ────────── Performance Revenue grew from Rs 92.3 Cr (FY23) to Rs 102.8 Cr (FY25) to Rs 105.0 Cr in just the first 11 months of FY26. EBITDA margin expanded from 16.1% to 18.5% to 22.8% over the same stretch, and PAT margin went from 2.4% to 9.4% to 13.2%. PAT itself is up roughly 6x since FY23, from Rs 2.2 Cr to Rs 13.8 Cr in the 11 month stub. RoE peaked at 38.3% in FY25 and eased to 30.3% as the equity base expanded post bonus issue Margins have genuinely expanded on real revenue growth, not a shrinking base ────────── Customer concentration (the good story here) Top 1 customer: 22.9% (FY23) down to just 8.3% (11M FY26) Top 10 customers: 65.6% (FY23) down to 44.7% (11M FY26) Genuine de-concentration every single year. Supplier side is the opposite though, top 10 suppliers up from 66% to 81% of purchases over the same period, top 1 supplier alone now 30%+ ────────── Cashflow quality - this is the one to watch Operating cash flow has fallen well behind profit. It covered PAT more than 3x over in FY23 and FY24, dropped to just 1.1x in FY25, and slipped to only 0.5x in the 11 month FY26 stub, meaning cash generated was barely half of reported profit right in the listing year Working capital cycle has stretched from 112 days (FY23) to 160 days (11M FY26) ────────── IPO structure - Rs 33 Cr, 100% Fresh Issue, zero OFS, no promoter cashing out through the Issue itself - Price band Rs 46-48, lot size 3,000 shares - Listing BSE SME Use of proceeds - Rs 10 Cr - new RMC machinery (batching plant, 10 transit mixer chassis, 11 unit truck order) - Rs 3.1 Cr - loan repayment - Rs 10 Cr - working capital - Balance - general corporate purposes, capped at lower of 15% of gross proceeds or Rs 10 Cr ────────── Valuation Annualizing the 11M FY26 stub gives EPS around Rs 7.25, P/E about 6.6x at Rs 48 No listed peers exist for this exact business mix, so there's no P/E benchmark to compare against ────────── Anchor investors - Good set of Investors participating for a small SME company Raised Rs 9.39 Cr from anchors at the Rs 48 upper band - Vikasa India EIF I Fund - Incube Global Opportunities - 20.25% - Next Orbit Growth Fund III - 13.80% - Nexus Global Opportunities Fund - 12.27% - Moneywise Financial Services, Vijit Growth Fund, 360 One Prime, PESB Alpha Fund, Arvesta Financial Services, roughly 10.7% each ────────── Things to know before you get excited about the 780x subscription - A Rs 5.23 Cr cheque bounce complaint from Tata Capital is still pending in court (dues have since been repaid, per the RHP) - Promoter transferred about 11 lakh shares to family linked and outside individuals at Rs 23/share in Aug-Sept 2025, versus the Rs 46-48 issue price ────────── Bottom line Positives - fresh issue only, real customer de-concentration, genuine margin expansion, multi year OEM/telecom relationships, cheap looking valuation on a post issue basis Negatives - cash conversion has collapsed right into the listing year, rising supplier concentration, growing related party funding, a sizeable pending cheque bounce case No Recommendation

• 
  BSNLCare (@bsnl_care) reported 19 minutes ago

  @GahlotIj22590 Dear Customer, We understand the concern you are facing. As per your query, you are facing an issue with the BHIM UPI service. For assistance related to the BHIM UPI application or transaction-related concerns, kindly contact the concerned BHIM UPI support team. However, if you are facing any issue related to BSNL services, OTP delay, or non-receipt of OTP, please feel free to contact us. This is to inform you that your complaint has been addressed by the concerned team, and we have received feedback from the concerned department. For further assistance regarding the issue, you are requested to kindly visit the nearest BSNL Customer Service Centre (CSC) along with the required details. Our team will assist you accordingly. Regards, BSNL Care (Kusum)

• 
  ***.tweet (@pmstweet46) reported 20 minutes ago

  Tried with different mobile numbers multiple times. No joy. Your Sim won't even recognise BSNL network in Mumbai. WTF is the use of maintaining BSNL Sim with ₹500 extra for Mumbai coverage? Forget data. Can't even get OTP at Mumbai Central station to buy a ticket.