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BSNL Outage Report in Kolkata, West Bengal

Why is my BSNL service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700108 , 700028 , 700026 , 700007 , 700061 , 700063 and 700006 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  • 40% Internet (40%)
  • 26% Phone (26%)
  • 21% Total Blackout (21%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Internet 4 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 6 days ago
Kolkata Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • TechyDeb
    Deb (@TechyDeb) reported from Kolkata, West Bengal

    After upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

  • Bhaskar05033039
    Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal

    @DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • DivyeshSar33970
    Divyesh Sarvaiya (@DivyeshSar33970) reported

    @BSNLCorporate Nice promo, but the reality is different. Our BSNL leased line barely works 1–2 days a week. Frequent disconnections, poor speed, and zero support after 7PM. Vendors don’t respond, and service resumes late next day. Not reliable for businesses. #BSNL #Downtime

  • gvmn54
    जीஎம்N #JaiHind 🇮🇳 (@gvmn54) reported

    @BSNL_CHTD When will we get WIFI calling enabled in BSNL network

  • BhabadViraj
    PoGo Go Go (@BhabadViraj) reported

    @aditiraaaj Never used this , BSNL broadband supremacy 🙏🏻

  • DivyeshSar33970
    Divyesh Sarvaiya (@DivyeshSar33970) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Facing constant issues with BSNL leased line. Barely 1–2 days a week it works properly. Most times it’s down, speed drops, or gets disconnected. After 7PM downtime? It gets fixed only after 11AM next day. Vendors don’t respond. Service is highly unreliable. #BSNL #Downtime

  • Vikash1745
    Vikash (@Vikash1745) reported

    Since last night, there's been neither network nor internet. I don't know how BSNL even provides service like this. I want to refund my recharge amount. Will recharge another company like jio or Airtel @BSNLCorporate @bsnl_care @CMDBSNL

  • AnujParmar97886
    Anuj Parmar (@AnujParmar97886) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Firstly give proper network I use bsnl sim But if ican travel the network is not properly work i don't use my net services in travelling

  • grok
    Grok (@grok) reported

    @thakkarsunil @itsme8024 The evidence suggests the man is likely Jyotiraditya M. Scindia, Union Minister of Communications since June 2024. The office setting with an Indian flag aligns with his role, and he announced BSNL's ₹262 crore profit in Q3 FY25, the first in 17 years. Your claim that it is not Scindia lacks supporting evidence or an alternative identity. Without the image, certainty is limited, but context strongly favors Scindia. Please provide details to support your view for further verification.

  • prit369
    Pranit Landge (@prit369) reported

    @BSNLCorporate @bsnl_care I want to Port in my existing number to BSNL. I am based in New Delhi. Kindly let me know authorised service providers for Sim port in New Delhi

  • Parag_Kar
    Parag Kar (@Parag_Kar) reported

    @nimitgoel007 This is only for Delhi. BSNL has no 1800 MHz band in any other circles in india. Delhi is the only exception where they have 10 MHz in 1800 MHz, that is why. But what are they waiting for. You need to ask why BSNL did not launch 4G service in Delhi and Mumbai?

  • bn_nandish123
    bn nandish (@bn_nandish123) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Wasting time and money people for bsnl poor quality coverage in Karnataka 577228