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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 6, 7:02 PM GMT+5:30.
  • 70% Total Blackout (70%)
  • 20% Phone (20%)
  • 10% Internet (10%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700012 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at BSNL

BSNL is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 32 minutes ago
Kolkata Phone 19 hours ago
Kolkata Total Blackout 4 days ago
Kolkata Total Blackout 5 days ago
Kolkata Total Blackout 7 days ago
Kolkata Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @chakradhari_7 Dear Customer, Sorry for the inconvenience caused to you! Please provide your BSNL number and an alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Vikash)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shuks4u Hi, Please tell us why you want to port your BSNL number. If you're experiencing any issues with BSNL services (network, calling, internet, or other), please let us know. We will investigate and resolve your issue as soon as possible. Regards, BSNL Care(Rashmi)

  • dilipsakhlecha
    DILIP (@dilipsakhlecha) reported

    @manoj_216 better go to bsnl or other service provider who is stopping you.

  • LanjekarSameer
    Sameer Lanjekar (@LanjekarSameer) reported

    @BSNLCorporate Still BSNL mobile network stuck besides complaining yesterday. @BsnlCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GahlotIj22590 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503. Regards,  BSNL Care (Shahjahan)

  • ManiBarani005
    Manikandan Baranikumar (@ManiBarani005) reported

    @CuriousPayal No option except BSNL thaat to we have facing network issues in some locations So we need to pay🫤

  • Akhiles94820319
    Akhileshwar Singh (@Akhiles94820319) reported

    I recently had a bad experience of unprofessional approach on part of Airtel. All these private (un)service providers are thriving on deliberate act by GoI to sideline and kill its own public sector BSNL. Funnier is people suggesting to port mobile from BSNL to Airtel/Jio.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Truthsurvive_G Dear Customer, For assistance with your request, we kindly request you to visit your nearest CSC center. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (sahil)

  • Jetha3317
    Jetha (@Jetha3317) reported

    @lalitgrateful BSNL- don't have enough internet speed BigBasket - don't deliver in tier 3 or some tier 2 cities Meesho - a lot of scams are happening Rapido - Most of the time riders ask extra money, poor condition of vehicle Miraj - poor service IXIGO, BHIM are good rest haven't tried yet

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @dineshkanchan73 Dear Customer, We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  H043187081093  Regards,  BSNL-Care (Sahil)