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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Internet.
  • The most recent signal from this area was received Aug 31, 1:16 PM GMT+5:30.
  • 46% Phone (46%)
  • 42% Total Blackout (42%)
  • 13% Internet (13%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700050 , 700108 , 700005 , 700054 and 700061 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 10 hours ago
Kolkata Internet 13 hours ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 9 days ago
Kolkata Phone 11 days ago
Kolkata Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Subandhab69 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2323195977118 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)

  • DharmaPhilosofy
    Sanatana Dharma (@DharmaPhilosofy) reported

    @bsnl_care I want to switch my simcard from Airtel to bsnl but Airtel has suspended incoming and outgoing services and I couldnt get port number. Can you help me port to bsnl without port number? I can't pay them for another month of their service. I want to switch to ur service

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jagadeesh190989 Dear Customer, Greetings of the day! For any assistance, please contact the BSNL Customer Care Helpline at 1800-4444. Our support team will be happy to assist you and provide the necessary guidance for your concern. Regards, BSNL Care (Shahjahan)

  • Aditya_Extd
    Aditya_Extd💝 (@Aditya_Extd) reported

    @TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..

  • reachrajatsingh
    Rajat Singh (@reachrajatsingh) reported

    Planning to switch to @BSNLCorporate in mumbai, but it's website never opens. Also, @narendramodi ji, BSNL bhi bikne wala to nahi hai?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pratikmori94 Dear Customer, Thank you for your suggestion. Home delivery is available in some areas, and BSNL is continuously working to expand this facility. For further assistance, please contact Customer Care at 1800-180-1503. Regards, BSNL Care (Mubeen)

  • 645654654ns6o
    vijay 🦾 (@645654654ns6o) reported

    I contacted @AmazonHelp expecting a solution, but I was told to wait up to 48 hours and then contact BSNL. Seriously? If I wanted to contact BSNL myself, why did I use Amazon Pay? What is Amazon doing to solve this?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PrabhakarSri Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. We are here to assist you. Regards, BSNL Care (Sangita)

  • dnightwarrior11
    Resident (@dnightwarrior11) reported

    @Rebel_meoww @prashan97169898 @paakittadnya Reliance was absorbing the underlying corporate debt obligations and had already sunk over ₹6,000 crore into the infrastructure vehicle over 15 years, when not even dogs used to **** there. BSNL case is entirely on the buffoons working there who ‘forgot’ to bill the license fee.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mukeshKkumawat0 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Kusum)