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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jun 22, 5:03 PM GMT+5:30.
  • 57% Internet (57%)
  • 24% Total Blackout (24%)
  • 10% E-mail (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700052 , 700027 , 700012 , 700013 , 700094 and 700006 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 6 hours ago
Kolkata Internet 7 hours ago
Kolkata Total Blackout 7 hours ago
Kolkata Total Blackout 8 hours ago
Kolkata Internet 1 day ago
Kolkata Phone 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • speakingfoolish
    Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West Bengal

    Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Prakashmswamy
    Prakash Swamy (@Prakashmswamy) reported

    @AshwiniVaishnaw If computers are not working why keep post offices open sell it to ST couriers majority of post offices in Chennai face Internet issues due to antiquated BSNL ,systems always down poor suffer rich prefer ST Courier why waste you work with Ambanis why not introduce jio in posts

  • GoIShadow
    Government of India Shadow (@GoIShadow) reported

    For 10 years, a financially struggling PSU, BSNL, forgot to bill Reliance Jio for using its tower network. The bill they forgot totaled 1750 Crores. Then the CAG pointed out this error. Reliance quietly paid up but not before the lapse was pointed out and the amount that was paid off is not known. Now if you file an RTI, you may be called anti-national and a out-of-job cockroach. The question is, who will pay for the interest on the outstanding amount that BSNL did not bill and Reliance did not pay? After all, that is not a small amount. If one was to consider 1750 Crores over a period of 10 years, it would come to 175 Crores per year. Calculating interest at 8% per year would lead to a loss of 770 Crores (calculating 175 Crores pending for 10 years, followed by 175 Crores pending for 9 years, and so on and so forth). 770 Crores isn't even without compounding the outstanding on an annual basis! Who will bear that loss? And was this billing error or deliberate? After all Reliance Jio is one of the leading telecom operators that is making massive profits and can easily afford to pay the interest. 770 Crores would be enough to pay around 5,133 people the promised 15,00,000.

  • jerremee
    Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported

    @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @praveenram1978 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1922166398956  Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Prakashmswamy Dear Customer, We acknowledge your concerns regarding service quality and system reliability. BSNL and India Post are continuously working on upgradation of their infrastructure to improve connectivity, and customer experience across all locations. Regards, BSNL Care(Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jambukeswaran Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1626165099258) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MUKESH456130 Dear Customer, Greeting of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number F1729165487483​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Eric_kullu Dear Customer, Dear Customer, we tried to contact you for verification but received no response. Kindly DM us your complete address with PIN code, an alternate contact number, If you have applied for a connection, you would have received a reference number; kindly share it for further assistance. Regards,  BSNL Care (Sangita).

  • Sajeevverma
    Indian Saje (@Sajeevverma) reported

    @BSNLCorporate Sir your claims are different from reality, very poor speed, pathetic performance , I am using bsnl and jio , big difference, i am really unsatisfied. 9411203376

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ARUNAHI12883089 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F183166027485 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)