BSNL outages and service status in Kolkata, West Bengal
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
- Phone (46%)
- Internet (38%)
- Total Blackout (15%)
The latest reports from users having issues in Kolkata come from postal codes 700010 , 700027 , 700094 , 700050 , 700063 , 700026 , 700065 and 700090 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at BSNL
BSNL is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 19 hours ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Phone | 5 days ago |
|
Kolkata
|
Phone | 6 days ago |
|
Kolkata
|
Phone | 8 days ago |
|
Kolkata
|
Phone | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
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Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
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sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@pradeep63419646 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your complaint number is E1133148697945. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@Cpprajapat07 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E116148768763 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@MustaqAhmedd Dear Customer, Greetings of the day! We apologize for the inconvenience caused. We would like to inform you that our team is working on it (E096147901107). As soon as we receive any update, we will notify you. Thank you for your patience. Regards, BSNL-Care (Sangita)
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Peregrine (@Peregrine_fal) reported@dakshinapata Bro yes HMT didn't adopted quartz technology, whose fault is that? HAL failed produce jet engine, failed supply Tejus, AMCA didn't takeoff. BSNL whatever they may have, what is the use when you cannot satisfy customer requirement.
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Dipan Kundu (@dipankundu22) reported@BSNLCorporate @CMDBSNL @robertravi21 VOLTE service is not available with BSNL. Using WB circle sim in Andhra Pradesh..
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BSNLCare (@bsnl_care) reported@venkadais Dear Customer, VoWiFi will be supported on around 80 Samsung models via a software update, rolling out from April 2026 and expected to complete by June 2026. Regards, BSNL-Care(VikashT)
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raghuraman (@raghuvalangai) reported@bsnl_care Please change the battery backup and generator and solar battery backup in that valangaiman Papanasam road bsnl tower again and again the same issue happening in that tower please change the battery backup and generator and solar battery backup in main bsnl tower
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BSNLCare (@bsnl_care) reported@MrSubhadipHazra Dear customer, If you have received the BSNL SIM, please wait for some time. You will be received the PIN through an SMS. Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@CLLAKHARA Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E106148123398. Thank you for your patience. Regards, BSNL-Care(Vikasht)
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BSNLCare (@bsnl_care) reported@partha_papu Dear Customer, We apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your issue (E0722147056180) and will get back to you with a better resolution. Thank you for your patience. Regards, BSNL-Care (Neha)