BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 27, 12:28 PM GMT+5:30.
- Internet (57%)
- Phone (29%)
- Total Blackout (10%)
- E-mail (5%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700094 , 700001 , 700108 , 700027 , 700063 , 700026 and 700010 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 27: Problems at BSNL
BSNL is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
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Internet | 1 hour ago |
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Kolkata
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12 hours ago | |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
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Kolkata
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Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalI got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal@CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega
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Nayan (@nayan___das) reported from Kolkata, West Bengal@TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@biaspindia5252 Dear Customer, We regret the inconvenience caused. Your concern has been escalated to the concerned team for necessary action. We are working to improve service quality and timely fault resolution. Regards, BSNL Care (Abhishek)
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saket साकेत ಸಾಕೇತ್ 🇮🇳 (@saket71) reportedI have handled DoT/ BSNL as a customer for dogs years. I don’t handle if anymore for almost 10 years. Today a person, erstwhile colleague called and said- he wanted to meet to understand DoT because he hasn’t been handling the account for almost a decade. I asked him but when were you handling DoT since ten years back you were with my company only and I was handling DoT. He said he handled it from defense side. He was actually never handling defence as I handled both defence and BSNL during NFS. He lied on my face. He had joined world’s largest SW MNC to handle defence on the fake experience of handling Defence during NFS while he was actually handing MHA. He happily stayed there three years and now it seems he has internalised his fake experience. What to do with such people?
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BSNLCare (@bsnl_care) reported@divyakumargupta Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E271155814999. Regards, BSNL-Care (Rashmi)
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Gopinath Dham Charitable Trust (@GndcTrust) reported@bsnl_care @imgauravkrjha Unless. Bsnl redresses Customer grievance within 15 days people would be forced to quit Bsnl
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Gen X (@GenX46622509) reported@143_pushpendra @Airtel_Presence @airtelindia Airtel consistency was garbage in my area already Now it's ULTRA GARBAGE BSNL is faster😭😭 How bad do you have to be for BSNL to be faster😭😭
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BSNLCare (@bsnl_care) reported@PremRawani1787 Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Mubeen)
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Sushil Dudhalkar (@susdud) reported@AshwiniVaishnaw - Sir, even after posting a message to you and BSNL reverting back, I still haven't succeeded in gettin a fibre connection in Mumbai. @bsnl_care did call, but the right dept has not, and I am still waiting. Customer acquisition needs to get way better, I believe.
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BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E2626155440706. Regards, BSNL-Care (Nishuka)
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shreem (@shm_study) reported@Officejmscindia Sir,BSNL ofc in Telephone House,Raj Bhavan Road,Blore-01(Nr. GPO/Chinnaswamy Stadium),always send away customers saying server busy/not working.Need 2 visit4-5 times for simple tasks like porting,new SIM,internet etc.Pls Repair server or repair executive.
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Shirish Koyal (@KoyalShirish) reportedNew docket number: Dear customer, we have booked your complaint / Request. The complaint number for your complaint / Request is E2514154969572. BSNL Call Centre @BSNLCares @bsnl_care @BSNL_KTK is this, too, going to be closed after 2 days without a resolution of my complaint?