BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Aug 31, 1:16 PM GMT+5:30.
- Phone (46%)
- Total Blackout (42%)
- Internet (13%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700050 , 700108 , 700005 , 700054 and 700061 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at BSNL
BSNL is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 23 hours ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Phone | 12 days ago |
|
Kolkata
|
Phone | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Nayan (@nayan___das) reported from Kolkata, West Bengal@TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@Saurav983 Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@MeeLokesh Dear Customer, For assistance with your request, please contact our customer care number 1800-180-1503. They will be able to provide you with the necessary assistance and guidance. Regards, BSNL Care (Pravesh)
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Dear Customer, Thank you for contacting BSNL. You may apply for a new BSNL SIM in Jharkhand using your valid Aadhaar card. The KYC verification will be completed as per the applicable guidelines at the time of SIM purchase. We request you to kindly visit the nearest BSNL Customer Service Centre/retailer along with your Aadhaar details for further assistance. Regards, BSNL Care(Sourav)
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BSNLCare (@bsnl_care) reported@naanusudharshan Hi, We apologize for the inconvenience caused. Kindly visit the nearest BSNL CSC again, where our team will assist you further and help resolve the issue related to your SIM activation and services. We appreciate your patience and support. Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@ibathurrahman21 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2824198451297 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@SUJITDAS0001979 Dear Customer, We apologize for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2923198776513. Thank you for your patience. Regards, BSNL-Care (Mubeen)
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Mukesh Bhartiy (@expertmedianews) reported@WhatsApp My BSNL mobile number +918987495562 is a valid physical SIM card but facing a registration loop for ticket 1086881200519291. Automated support is unable to clear the backend block. Please help to manually trigger my verification code. Thank you.
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Praj (@Praj94008934) reported@BSNLCorporate @CMDBSNL @robertravi21 My biggest mistake choosing BSNL Recharged with BSNL 147 on 26 August and 107 on 27 August.still no incoming outgoing Called customer care 4 time issue not resolved.Need otp for urgent fund transfer. Mob no. 9887724820 Registered complaint DOCK no generated still problem
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Marri Subhash Raj (@yourssubhash) reportedI am facing a serious BSNL 4G indoor coverage issue at my location Inside my home the signal is very weak internet speeds are poor and calls frequently drop or fail Kindly check the nearest tower and improve the indoor 4G coverage as soon as possible @BSNLCorporate @bsnl_care
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pkskisidhibaat (@pkskisidhibaat1) reported@BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint without solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.