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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Internet.
  • 52% Phone (52%)
  • 29% Total Blackout (29%)
  • 19% Internet (19%)

The latest reports from users having issues in Kolkata come from postal codes 700027 , 700026 , 700001 , 700108 , 700050 , 700006 , 700090 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 8 days ago
Kolkata Internet 8 days ago
Kolkata Phone 9 days ago
Kolkata Total Blackout 9 days ago
Kolkata Total Blackout 9 days ago
Kolkata Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • SOUVIK68880053
    SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal

    @BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @13SINGHNIRBHAY Dear Customer, Sorry for the inconvenience caused to you.Please provide your BSNL and alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working on your issue (I0330201305732) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

  • Rebel_meoww
    Maharashtra Desha (@Rebel_meoww) reported

    @dnightwarrior11 @prashan97169898 @paakittadnya lol Ambani literally got land in Mumbai 3.0 at dirt cheap rate… He also got BSNL infra for free for which we tax payers have paid already.. Billionaires get hell lot of benefits to build their wealth..Indirectly middle class tax payers is working for both billionaires & poor ppl

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @nareshgajji1 Your IDEA sim is now latching in BSNL network in Andhra Pradesh?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LOKaish Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @snotyal1 Hi, We apologize for the inconvenience caused of you. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Sahil)

  • MeeLokesh
    Dr. Lokesh Pathak (@MeeLokesh) reported

    @bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SikderSaptarshi Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0118200225698 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)

  • CalmDevta
    Copetimus Prime🌶️ (@CalmDevta) reported

    @IndianTintin_ @ban_opinion Its survival of the fittest which has led to the monopolies and duopolies. BSNL and other were like **** and Jio came and became no 1 provider as customers chose to go with jio and it is not govt which forced jio on the population.