BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 17, 6:21 PM GMT+5:30.
- Internet (56%)
- Total Blackout (28%)
- Phone (17%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700108 , 700026 , 700010 , 700065 , 700090 , 700023 and 700027 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 20: Problems at BSNL
BSNL is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Internet | 7 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
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Sumit (@esumitc) reported from Kolkata, West Bengal@PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.
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Shanu | ᱦᱟᱸᱥᱫᱟ (@ShanuHansdak) reported@Gss_Views There's no network here in my place, 2026 and we still have BSNL . Even though the bar is just one. It works perfectly fine.
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Ghanshyam (@ghaniahuja) reported@JM_Scindia BSNL Maharashtra No network in Ulhasnagar No Grievance Redressal Either BSNL officials are helpless or too shameless and useless to attend customer grievances Even GoI has turned their eyes off Customers can't do anything Honorable Minister Sir can you do something
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Sueli Dey (@suelidey) reported@BSNL_KOTD my father’s mobile phone with a BSNL sim has been lost/stolen. He is admitted in ICU for a critical condition. After repeated attempts to call customer care to block the sim I’m not able to get response from customer care. Please help!
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SUNEEL_YADAV (@SUNEELY6652844) reported@airtelnews @airtelnews Hello airtel a suggestion for you instead of focusing on increasing prices for every month first you need to focus on providing proper network in villages areas bsnl getting proper network than airtel, airtel is worst worst worst network in my village.
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PRINCE BANSAL (@bansprince) reportedDear BSNL Care, kindly update current status of docket D1612137362362. Also share names of officials handling this issue. BSNL FTTH 0186-2990200 at LPG gas agency is down for 2 months. Consumers complaining as calls are not being received. Urgent action required.
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PRINCE BANSAL (@bansprince) reported@bsnl_care Dear BSNL Care, ticket creation is noted, but the connection remains down for 2 months. Kindly provide a clear timeline for resolution and the exact process being followed. This is an LPG agency line affecting consumers. Docket D1612137362362. Urgent action required.
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ashvini kumar katoch (@AshviniKatoch) reported@BSNLCorporate Whole world knows BSNL is in Doldrums due to its MONOPOLISTIC policies that failed miserably. BSNL got a 2nd life to redeem itself But Anti CONSUMER ACTIVITIES won't work AKK paid on 31 March PACK VALID upto 30 April This notice to end service on 21st is wrong
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Prashant Kumar (@prashant09549) reported@BSNL_BIHAR Worst experience, booking ID APP20260417834033, got reply that BSNL FTTH network is not available l . But many users are already using fibre in my area area .Govt employees slacking? Pl escalate to nodal officer.Bsnl employee don't want to work, each time they reject
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Abdul Umar (@Abdul177998) reported@TataPravesh It's been a week that I have sent the email. But no one has replied to that email neither some one has reached out to me over call. This is the service you provide. Don't work like a BSNL company.