BSNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Phone	2 days ago
Kolkata	Internet	2 days ago
Kolkata	Phone	3 days ago
Kolkata	Total Blackout	3 days ago
Kolkata	Total Blackout	3 days ago
Kolkata	Phone	5 days ago

Community Discussion

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Monojit Gupta (@Monojit_Gupta) reported 4 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

• 
  Sudhaan (@sudhaan21) reported 4 minutes ago from Nabaghara, West Bengal

  @BSNL_KOTD #bsnl signal down at

• 
  Sandip Kanjilal (@SandipKanjilal1) reported 5 minutes ago from Kolkata, West Bengal

  CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 9 minutes ago from Hāora, West Bengal

  @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 17 minutes ago from Hāora, West Bengal

  @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 18 minutes ago from Hāora, West Bengal

  I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

• 
  Sumit (@esumitc) reported 22 minutes ago from Kolkata, West Bengal

  @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

• 
  Arup Halder (@ArupratanHalder) reported 24 minutes ago from Bārāsat, West Bengal

  Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

• 
  DJ (@John42604523) reported 27 minutes ago from Kolkata, West Bengal

  When BSNL 4G service would start in kolkata circle @BSNL_KOTD

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 33 minutes ago from Hāora, West Bengal

  @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

• 
  SUMANTO DE (@Sumantodeishere) reported 38 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

• 
  Virendra Giri (@vgirionline) reported 41 minutes ago from Kolkata, West Bengal

  Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

• 
  Subhajit Chatterjee (@Subhaji78801939) reported 44 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.

• 
  राहुल रजक (@wrmNMh3cBB12Op4) reported 46 minutes ago from Hāora, West Bengal

  Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

• 
  Lazy Tourer (@LazyTourer) reported 47 minutes ago from Pānchuria, West Bengal

  @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

• 
  Ravi Menon (@RaviMen48172263) reported 48 minutes ago from Kolkata, West Bengal

  @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

• 
  GAUTAM SINHA RAY (@goutamobc) reported 49 minutes ago from Hāora, West Bengal

  In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

• 
  Souhitra Roy (@Souhitra_Roy) reported 55 minutes ago from Kolkata, West Bengal

  @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 56 minutes ago from Hāora, West Bengal

  @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

• 
  Diptadip Mandal (@diptadip_mandal) reported 57 minutes ago from Hāora, West Bengal

  @BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Aethos Wealth (@AethosWealth) reported 5 minutes ago

  Paluck Technologies - A 100cr Mcap SME company , simple business listing on Sept 4 IPO closed yesterday at 780x subscription. Here's what's actually inside the RHP. ────────── Business Gurgaon-based diversified engineering services company, two segments - Automobile & Engineering Services (51% of revenue) OEM dealership/service for a diesel generator major, Ashok Leyland commercial vehicles, a two-wheeler brand, plus telecom infra installation/maintenance for BSNL/ZTE/Huawei linked contracts - Logistics & Equipment Rental (49%) RMC (Ready Mix Concrete) transportation and concrete equipment rental to infra developers and EPC contractors 100% domestic revenue, no exports. Haryana alone is 54% of revenue, rest spread thin across 25+ states ────────── Fleet (the actual operating asset base) - 92 transit mixers - 13 concrete pumps - 23 logistics trucks - 190+ specialized vehicles in total - Fleet has barely grown in 2 years, capex was just Rs 0.03 Cr (FY26) and Rs 0.06 Cr (FY25), down from Rs 8.43 Cr in FY23 ────────── Performance Revenue grew from Rs 92.3 Cr (FY23) to Rs 102.8 Cr (FY25) to Rs 105.0 Cr in just the first 11 months of FY26. EBITDA margin expanded from 16.1% to 18.5% to 22.8% over the same stretch, and PAT margin went from 2.4% to 9.4% to 13.2%. PAT itself is up roughly 6x since FY23, from Rs 2.2 Cr to Rs 13.8 Cr in the 11 month stub. RoE peaked at 38.3% in FY25 and eased to 30.3% as the equity base expanded post bonus issue Margins have genuinely expanded on real revenue growth, not a shrinking base ────────── Customer concentration (the good story here) Top 1 customer: 22.9% (FY23) down to just 8.3% (11M FY26) Top 10 customers: 65.6% (FY23) down to 44.7% (11M FY26) Genuine de-concentration every single year. Supplier side is the opposite though, top 10 suppliers up from 66% to 81% of purchases over the same period, top 1 supplier alone now 30%+ ────────── Cashflow quality - this is the one to watch Operating cash flow has fallen well behind profit. It covered PAT more than 3x over in FY23 and FY24, dropped to just 1.1x in FY25, and slipped to only 0.5x in the 11 month FY26 stub, meaning cash generated was barely half of reported profit right in the listing year Working capital cycle has stretched from 112 days (FY23) to 160 days (11M FY26) ────────── IPO structure - Rs 33 Cr, 100% Fresh Issue, zero OFS, no promoter cashing out through the Issue itself - Price band Rs 46-48, lot size 3,000 shares - Listing BSE SME Use of proceeds - Rs 10 Cr - new RMC machinery (batching plant, 10 transit mixer chassis, 11 unit truck order) - Rs 3.1 Cr - loan repayment - Rs 10 Cr - working capital - Balance - general corporate purposes, capped at lower of 15% of gross proceeds or Rs 10 Cr ────────── Valuation Annualizing the 11M FY26 stub gives EPS around Rs 7.25, P/E about 6.6x at Rs 48 No listed peers exist for this exact business mix, so there's no P/E benchmark to compare against ────────── Anchor investors - Good set of Investors participating for a small SME company Raised Rs 9.39 Cr from anchors at the Rs 48 upper band - Vikasa India EIF I Fund - Incube Global Opportunities - 20.25% - Next Orbit Growth Fund III - 13.80% - Nexus Global Opportunities Fund - 12.27% - Moneywise Financial Services, Vijit Growth Fund, 360 One Prime, PESB Alpha Fund, Arvesta Financial Services, roughly 10.7% each ────────── Things to know before you get excited about the 780x subscription - A Rs 5.23 Cr cheque bounce complaint from Tata Capital is still pending in court (dues have since been repaid, per the RHP) - Promoter transferred about 11 lakh shares to family linked and outside individuals at Rs 23/share in Aug-Sept 2025, versus the Rs 46-48 issue price ────────── Bottom line Positives - fresh issue only, real customer de-concentration, genuine margin expansion, multi year OEM/telecom relationships, cheap looking valuation on a post issue basis Negatives - cash conversion has collapsed right into the listing year, rising supplier concentration, growing related party funding, a sizeable pending cheque bounce case No Recommendation

• 
  Swaminathan VS (@vssgranite) reported 7 minutes ago

  @BSNLCorporate @bsnl_care @BSNL_TN Paying BSNL monthly bills on time + wasting extra money on mobile data because the network drops every 48 hours! Constant disconnections and endless begging for repairs. Is this the digital India we are building? Look into this immediately.

• 
  BSNLCare (@bsnl_care) reported 8 minutes ago

  @PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)

• 
  BSNLCare (@bsnl_care) reported 8 minutes ago

  @ibathurrahman21 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2824198451297 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)

• 
  Shubham Kumar (@itskv_3018) reported 9 minutes ago

  @bsnl_care I already having a bsnl sim but no network tower in my area , it's a trash for me.

• 
  BSNLCare (@bsnl_care) reported 10 minutes ago

  @SuperFight13168 Dear Customer, For PIN code 743336, the nearest BSNL office/service point available is BSNL Store, Raghunathpur, Madhabpur, South 24 Parganas, West Bengal – 743336. You may visit the office for BSNL services and assistance.For further support, you may also contact BSNL Customer Care at 1503 (from BSNL mobile) or 1800-180-1503 (from other networks). Regards, BSNL Care (Sonu)

• 
  Varun (@varunnn_g) reported 20 minutes ago

  Gendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir oh BSNL 5G works in Dubai 😭

• 
  BSNLCare (@bsnl_care) reported 21 minutes ago

  @VivekShharmaiin Dear Customer, Thank you for contacting BSNL. You may apply for a new BSNL SIM in Jharkhand using your valid Aadhaar card. The KYC verification will be completed as per the applicable guidelines at the time of SIM purchase. We request you to kindly visit the nearest BSNL Customer Service Centre/retailer along with your Aadhaar details for further assistance. Regards, BSNL Care(Sourav)

• 
  Harsh040 (@Harsh04010) reported 23 minutes ago

  Pathetic service @BSNLCorporate @BSNL_KTK. Agent took my name, said "internet not working, can't help," and hung up on me. Absolute disgrace. Fix this immediately and act on this agent. #BSNL #BSNLDown

• 
  Praj (@Praj94008934) reported 30 minutes ago

  @BSNLCorporate This app needs otp to login My bsnl no. 9887724820 has some issue no incoming outgoing call/ sms despite valid recharge even in network area What to do