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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 3, 2:30 PM GMT+5:30.
  • 38% Internet (38%)
  • 31% Total Blackout (31%)
  • 31% Phone (31%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700094 , 700006 , 700026 , 700065 , 700090 , 700023 and 700027 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Phone 15 hours ago
Kolkata Phone 2 days ago
Kolkata Phone 2 days ago
Kolkata Internet 12 days ago
Kolkata Internet 16 days ago
Kolkata Total Blackout 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • SukumarGoswam14
    Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sanjayk91890780 Dear Customer, We have received remarks from concern department "pl. send your live location or lat long of address to diagnose the issue properly." Regards, BSNL Care(Kompal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RadheRadhe10698 Hi, We're sorry to hear about your decision to switch to another service provider. BSNL is actively improving its services and hopes to welcome you back in the future. Please share any specific concerns or feedback. Regards, BSNL-Care (Nishuka)

  • theaugustman1
    the_august_man (@theaugustman1) reported

    @bsnl_care Have 2 see how fast bsnl service is or same as 🦥 Sloth

  • KJoshipura
    Kashyap Joshipura (@KJoshipura) reported

    @CMOGuj Sir our telephones and internet lines are not working since 26thApril 2026.While checking with BSNL VASANA Ahmedabad….COPPER WIRE LINES STOLEN FROM LOCKED JUNCTION BOX located near AshokNagar Paladi Ahmedabad 380007 Is it possible in Safe Gujarat??

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @durgapaanda Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E0122144097802. Thank you for your patience. Regards, BSNL-Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @villageaccount @BSNL_MH @BSNLCorporate Dear Customer, We apologize for the inconvenience caused. Please avoid sharing any personal details. We are looking into this on priority to ensure your safety and will take the necessary action against the reported claim. Regards,  BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @theaugustman1 Dear Customer, We apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E0316144606709) and will get back to you with a better resolution soon. Thank you for your patience. Regards, BSNL-Care (Kusum)

  • aksingh2767
    ANIKET KUMAR (@aksingh2767) reported

    @RajeshK33829276 @biswajitmohanty You are literate but financial illiterate. SBI or BSNL doesn't run Aadhar centre. SBI just allow it's premises to be used so that people wouldn't face any problem. The officials who sit there are not SBI employee. For Adhar update you can visit AADHAR CENTRE and Post office.

  • GMukundhan
    manodarpan professional (@GMukundhan) reported

    @BSNLCorporate using bsnl for over 15 years. But for two days "not registered on network " is haunting. No mobile connectivity. No mobile Internet here at Mumbai. Please suggest. Should I migrate?

  • VishwaBjpreddy
    B J P Reddy.Modi-Amit jee Raksha Kavach to India. (@VishwaBjpreddy) reported

    @bsnl_care The Rain Fell on the Buffalo. Since 2015 I am vomiting my pain via Hard, Soft copy, E-mail & Social media also no reply/reciprocated from @MinesMinIndia and @MLJ_GoI But BSNL reciprocated to my first Comment🙏 But i know BSNL,TATA & V I facing problems by Other Telecoms.