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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Aug 1, 3:36 PM GMT+5:30.
  • 67% Total Blackout (67%)
  • 22% Internet (22%)
  • 11% Phone (11%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700012 and 700010 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 17 hours ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 16 days ago
Kolkata Phone 21 days ago
Kolkata Total Blackout 22 days ago

Community Discussion

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • SOUVIK68880053
    SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal

    @BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved

  • Bharotia
    Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Nkumaaaran Dear customer, Greetings of the day! To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Nishuka)

  • MdShahb54261995
    Md Shahbaz khan (@MdShahb54261995) reported

    @airtelindia @TheSunilMittal It is very disheartening to write that we are facing severe network issues in Khavda/Bhuj from last 1 week. I've been an Airtel user since 2014, yet the dismal network issues forcing us to port to other networks such as Jio or BSNL or VI

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Avik24 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Your complaint (G2023180469506) has been noted, and our concerned team is actively working on the issue. We are making every possible effort to provide you with a suitable resolution at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Neha)

  • Syed_Nabi23
    Syed Nabi🌿🚴 (@Syed_Nabi23) reported

    @bsnl_care No network available in my BSNL Sim card, last 28 july replaced the sim card still not available network. How use bsnl self care app. !

  • redrock491
    rahul ghorpade ® (@redrock491) reported

    @BSNLCorporate Dear BSNL, Please introduce Voicemail for mobile users to improve customer convenience and ensure important calls are never missed.

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @bsnl_care Private mobile company network available in all over Mumbai local train journey and Indian government company BSNL mobile network coverage problem what is this ?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We sincerely regret the prolonged inconvenience and understand your disappointment regarding the continued delay in resolving the network coverage issue. We appreciate your patience and acknowledge your concern. Please be assured that your complaint (G1318177512300) continues to be actively followed up with the concerned team for resolution. Your latest feedback has also been shared with the concerned team for urgent review, and we will communicate any update received without delay. Regards, BSNL Care (Shatrughan)

  • MohanRam85478
    MOHAN (@MohanRam85478) reported

    How BJP demand in 2014 on UPA govt. Rupee crisis with Dollar And privatization But now in NDA govt. INDIA kootami fail to question Only that reason students came on roads presser opposition parties question in parlament What is role of BSNL now days., Why not strengtheni..

  • shenoy_pradeep
    Pradeep shenoy (@shenoy_pradeep) reported

    @JM_Scindia BSNL always shows how inefficient can it be. I had placed a connection request online 2 weeks ago and following up through customer care for at least 7 times. Absolutely no response, except assurances.

  • ignamanmishra
    Naman Mishra (@ignamanmishra) reported

    @bsnl_care 😔 Dear @BSNLCorporate, @CMDBSNL I'm starting to feel that I made the wrong decision by choosing to switch to BSNL. It's been several days, and I still haven't received even a single SIM card. Despite sharing my health condition and requesting priority support, there has been no meaningful update. I genuinely wanted to become a BSNL customer, but this experience has been very disappointing. Lead No.: 284183880379 I hope someone from the concerned team will finally look into this.