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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 3, 10:12 AM GMT+5:30.
  • 43% Total Blackout (43%)
  • 36% Internet (36%)
  • 14% Phone (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700010 , 700002 , 700012 , 700013 and 700094 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 3: Problems at BSNL

BSNL is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 9 hours ago
Kolkata Total Blackout 4 days ago
Kolkata Phone 9 days ago
Kolkata Total Blackout 11 days ago
Kolkata Internet 11 days ago
Kolkata Total Blackout 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • Bhaskar05033039
    Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal

    @DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • AnubhavRajput87
    Anubhav Rajput 🇮🇳 (@AnubhavRajput87) reported

    In my sub-district Aliganj, Internet services of BSNL are completely stopped for 6 days, internet is not working. Please resolve this issue. Area Pincode 207247 Aliganj (Etah) Uttar Pradesh @BSNLCorporate #BharatSancharNigamLimited #BSNL

  • PMPreet44
    Preet Mehta (@PMPreet44) reported

    @SouRavSrjDt @SkyrootA Or maybe they were sabotaged by someone to have an internal gain? You know like less competition in the nation will give private players better hand? Just like Jio banking all on BSNL? Conspiracy theory... But you never know

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @swaroopsahoo44 Dear Customer, Greetings of the day! We regret the inconvenience caused. To assist you better please contact our BSNL Customer Care Helpline at 1800-180-1503. Our team will be glad to support you and ensure appropriate assistance. Regards, BSNL Care (Kusum)

  • Yogesh_Barot
    Yogesh Barot (@Yogesh_Barot) reported

    @BSNLCorporate @BSNL_GJ We have BSNL broadband connections at Anaval Kos area of Surat but it is failing everyday. We pay the monthly rental regularly but very poor service. Every new excuse and very poor infrastructure. Very pathetic service @CMOGuj

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @CeoRnmishra Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F193166286576  Regards,  BSNL-Care (Neha)

  • lovetodoracism
    A. (@lovetodoracism) reported

    It's literally my 1st Day of using Jio because I shifted / Port my sim from BSNL to Jio so that I can easily access the 5G network and make my work easy !! But this situation is horrible, Never expected from Jio. Please help me with this issue as soon as possible

  • Chandan36049900
    Chandan Singh (@Chandan36049900) reported

    Worst BSNL FTTH experience! No internet on connection 0674-2570455 in Bhubaneswar. Kindly address this recurring issue permanently. @BSNLCorporate @BSNL_Care #BSNL #FTTH

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ak262066 Dear Customer, We sincerely apologize for the inconvenience caused due to network connectivity issues. We understand your concern regarding service disruption during travel. Please be assured that BSNL is continuously working on strengthening and upgrading its network to provide better coverage and seamless connectivity across locations, including highways and railway routes. Regards, BSNL-Care (VikashT)

  • zerodhamarkets
    Markets by Zerodha (@zerodhamarkets) reported

    Phase II began in 2017 with a wider approach. States and private companies were brought in. Wi-Fi hotspots would be added within each Gram Panchayat to deliver that last stretch of connectivity. But BBNL lacked field staff, customer-facing systems, or day-to-day maintenance machinery. This is why the Cabinet approved merging BBNL into BSNL in 2022.

  • usmaniii_
    Faizi🥀 (@usmaniii_) reported

    @JioCare most ridiculous network im sick of this , shows 5G works like 2G Even bsnl better than you