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BSNL Outage Report in Kolkata, West Bengal

Why is my BSNL service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700108 , 700028 , 700026 , 700007 , 700094 , 700061 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  • 40% Internet (40%)
  • 26% Phone (26%)
  • 21% Total Blackout (21%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 17 hours ago
Kolkata Internet 4 days ago
Kolkata Internet 5 days ago
Kolkata Internet 6 days ago
Kolkata Internet 6 days ago
Kolkata Total Blackout 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • arvind_ntiwari
    Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • esumitc
    Sumit (@esumitc) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • fhcft18
    fhcft (@fhcft18) reported

    BSNL Customer team support number :::7682010974

  • ___Debasish
    Old Timer (@___Debasish) reported

    My BB connection down since last two days. Unable to lodge fresh complain as previous complain is not closed. Local BSNL office not responding as usual. Docket number is 16720521912. Please look into the matter.

  • RakeshDebata9
    Rakesh Debata (@RakeshDebata9) reported

    Fibre connection require in our 42mouza area cuttack,here bsnl maintain its monopoly with worst service due to this lots of students are suffered,so we all the students of 42 mouza needs your help 🙏 #airtel @airtelindia @Airtel_Presence

  • samarjeet_n
    SAMARJEET NARAYAN (@samarjeet_n) reported from Kura, Jharkhand

    @BSNLCorporate @AshwiniVaishnaw Sir Need your help One year & Caution money yet to b refunded I have given all d details @BSNLCorporate wants this 77y old man to contact local officer & resubmit all details. Where i shall get again ( BSNL Caution money refund serial no. 212178 dt.29/11/2021

  • iamindian144
    Shreenidhi H D (@iamindian144) reported

    @airtelindia hey guys in my village there a tower of you its too slow. But am requesting you guys to provide fiber in our area 100+ active fiber users are here using bsnl but their service is worst

  • AmitDaji
    Amit daji nimbalkar (@AmitDaji) reported

    @BSNLCorporate @_DigitalIndia In my city and area also bsnl network is so much poor 2g network is not working properly, that reason people port there network to another network. I am using bsnl from 2010 to still. My address. At konal- konalkatta tal ,dodamarg dis shindhudurg

  • mdsafakatalli
    mohammadsafakatalli (@mdsafakatalli) reported

    @BSNLCorporate Nearest BSNL office was not take any action I was already raised this concern since 2020.they just do fake promise date by day but you know once jio started his BB service then definitely your BSNL will get completely Zero.

  • manish25495
    Manish Kumar (@manish25495) reported

    @BSNLCorporate I am using BSNL broadband from last 1 year and it's 60Mbps plan. I am not able to do normal browsing max time and I complained many time on BSNL portal but it's not resolved and also they closed my complaint in next 1 hour without solutions. Aisi service doge kya?

  • BSNL_AS
    CGM_BSNL ASSAM (@BSNL_AS) reported

    @kropi_jima as per field unit report Donka area BTS is working, if network problem then your location is beyond coverage area, so contact your nearest BSNL office

  • VKNahata106
    V K Nahata (@VKNahata106) reported

    @AshwiniVaishnaw Sir, I requested BSNL Fibre connection for my home "Thank you for registering with BSNL Your booking reference number is EB20221000022938_259713" on 26th Oct 22, I am having BSNL Landline. When we won't get response & services from BSNL end why we should support