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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Sep 18, 2:21 PM GMT+5:30.
  • 45% Internet (45%)
  • 27% Total Blackout (27%)
  • 27% Phone (27%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700108 , 700006 , 700027 , 700090 , 700063 , 700050 and 700026 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 3 days ago
Kolkata Phone 17 days ago
Kolkata Internet 17 days ago
Kolkata Phone 18 days ago
Kolkata Total Blackout 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sarware99 Dear Customer, We apologize for the inconvenience caused. Regarding the activation issue of your new BSNL SIM, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) for further assistance. Our team will help you with the necessary verification and complete the SIM activation process. Thank you for your cooperation. Regards, BSNL Care (Gopal)

  • muralibulusu
    Murali Bulusu (@muralibulusu) reported

    only 2 telecom operators in India have the full coverage with 2 others barely in the competition. Time for BSNL to reposition itself as a the “Most Secure” network to attract back those for whom such security matters and charge premium. This way, it can go up one level and create a niche like Blackberry did with its mobile device.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GahlotIj22590 Dear Customer, We understand the concern you are facing. As per your query, you are facing an issue with the BHIM UPI service. For assistance related to the BHIM UPI application or transaction-related concerns, kindly contact the concerned BHIM UPI support team. However, if you are facing any issue related to BSNL services, OTP delay, or non-receipt of OTP, please feel free to contact us. This is to inform you that your complaint has been addressed by the concerned team, and we have received feedback from the concerned department. For further assistance regarding the issue, you are requested to kindly visit the nearest BSNL Customer Service Centre (CSC) along with the required details. Our team will assist you accordingly. Regards, BSNL Care (Kusum)

  • LOKaish
    Lokesh G (@LOKaish) reported

    @bsnl_care But it’s not working. As I suspected. Resolved without connecting and asking or suggesting anything. Tell me is this how @BSNLCorporate handles issues? I still don’t have BSNL profile loaded on my phone. No APN. Ofcourse call/sms working. I did a hack myself for SMS

  • ssksatheeshssk
    Satheesh Kumar S (@ssksatheeshssk) reported

    @BSNLCorporate Please do not ever go for bsnl. Zero customer service.

  • SUBHO1989
    SUBHAJIT PAL (@SUBHO1989) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Network downtime needs to be reduced further; if a network outage on a Sunday means the issue won't be resolved until Monday, BSNL will never become anyone's primary SIM.

  • yourssubhash
    Marri Subhash Raj (@yourssubhash) reported

    I am facing a serious BSNL 4G indoor coverage issue at my location Inside my home the signal is very weak internet speeds are poor and calls frequently drop or fail Kindly check the nearest tower and improve the indoor 4G coverage as soon as possible @BSNLCorporate @bsnl_care

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mi_Sandesh Dear Customer, We apologize for the inconvenience caused. If you are not receiving the OTP at the first step of BSNL SIM booking, kindly contact your current service provider and their support team to check the OTP delivery issue. Regards, BSNL Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0330201305732 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dipjyoti_X Dear Customer, We apologize for the inconvenience caused. We value your feedback and assure you that BSNL is continuously working towards improving network quality and enhancing customer services. Your suggestions are important to us, and we are committed to providing better connectivity and services to our customers. We appreciate your patience and support. Regards, BSNL Care (Abhishek)