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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Aug 1, 3:36 PM GMT+5:30.
  • 63% Total Blackout (63%)
  • 25% Internet (25%)
  • 13% Phone (13%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 23 hours ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 4 days ago
Kolkata Total Blackout 16 days ago
Kolkata Phone 21 days ago
Kolkata Total Blackout 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • Bharotia
    Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • somak123
    somak bhattacharya (@somak123) reported from Kolkata, West Bengal

    @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KundanKumar952 Dear Customer, Greetings of the day! For better assistance, you may contact our toll-free helpline at 1800-4444. Our team will be happy to assist you and ensure that your concern is addressed at the earliest. Regards,  BSNL Care (Nishuka)

  • NikhilAragonda
    Nikhil (@NikhilAragonda) reported

    Extremely disappointed with @reliancejio . 4G and 5G speeds are worse than BSNL 2G, and call drops are happening constantly. Raised a service request but no resolution yet. Pls fix your network ASAP! @JioCare

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AdityaV18395855 Dear Customer, We apologize for the inconvenience caused. Your complaint number G3016184904726 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivnathYa54665 Dear Customer, This is to inform you that your complaint number G2233181445103 has been addressed by the concerned team. We have received revert from the concerned department that only few handsets are working for VoLTE service on BSNL Delhi.check handset list on MTNL website. If you need any further assistance please feel free to contact us.  Regards, BSNL Care (Lokendra)

  • Kumar62704021
    Kumar (@Kumar62704021) reported

    @CanaraBank @UnionBank_In I am facing serious issues installing and using your official mobile banking apps on my BSNL mobile number. Despite repeated attempts, the apps do not open or activate on my BSNL SIM. Kindly resolve this at the earliest or guide me with a proper solution

  • IamAtulSri0308
    ʍðɹɹåþS ꞁnʇ∀ (@IamAtulSri0308) reported

    My BSNL network has been down for over a month. I don't use any other SIM, so I'm begging my neighbors for Wi-Fi just to make calls.

  • radhi_madhu
    Madhu_radhi (@radhi_madhu) reported

    @bsnl_care Dear Customer, . Your Complaint Number is 115685895. Thank You. For any queries, please Contact BSNL Call Center at 1800-4444. Please dial 1930 to report Cybercrime. Plesse resolve

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RayaraBhakta Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ashok4382 Dear Customer, Greeting of the day! We apologize for the inconvenience caused to you. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL Care(Shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @I_Ompandit Hi, We apologize for the inconvenience caused to you. We kindly request you to visit your nearest BSNL Customer Service Center (CSC), where our team will assist you with the necessary guidance and support for a smooth resolution of your concern. Regards, BSNL Care (Pravesh)