BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Aug 1, 3:36 PM GMT+5:30.
- Total Blackout (67%)
- Internet (22%)
- Phone (11%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 , 700012 and 700010 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 11 hours ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 16 days ago |
|
Kolkata
|
Phone | 21 days ago |
|
Kolkata
|
Total Blackout | 22 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
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sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal@BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Sumit (@esumitc) reported from Kolkata, West Bengal@PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Tech Signal (@TechSignalX) reported📶 TRAI has released India's telecom subscriber report for June 2026. Subscriber additions: • Airtel: +2.98 million • Jio: +2.14 million • Vodafone Idea (Vi): +163K • BSNL: +94K • MTNL: -11K Airtel added the highest number of new users during the month. Which SIM do you use as your primary network? 🤔
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Shivkumar (@Shivkum50867228) reported@reliancejio Jio network fail ulhasnagar2 bangaar network Bsnl k jasse network hai calling and net fail
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Naman Mishra (@ignamanmishra) reported@bsnl_care Dear @BSNLCorporate, Unfortunately, I haven't received any response from your team yet, and I still haven't received my BSNL SIM. I'm beginning to feel disappointed. I was hoping BSNL would support my request, especially since I explained that I'm unable to visit a store due to my health condition and that my Jio recharge has already expired. I sincerely request your team to look into my case and provide an update at the earliest. I still hope BSNL will help me. Lead No.: G284183880379
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Bholeshwar Tyagi (@BholeshwarT) reportedI have a broadband connection of BSNL NO.07538299034 is not working from last week.
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BSNLCare (@bsnl_care) reported@harsharma02 Dear Customer, We understand your concern and apologize for the inconvenience caused. The feedback received from the concerned team indicates that the issue is under active review and necessary action is being taken for resolution. We regret that you have faced repeated follow-ups and inconvenience. We assure you that your concern has been taken seriously, and our team is working towards providing a resolution at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@SABYASACHI_IND Dear Customer, We regret the inconvenience caused. Your feedback regarding SMS service availability has been noted and shared with the concerned team for review. BSNL is continuously working to improve services and provide a better customer experience. Regards, BSNL-Care(Sourav)
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ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reportedHi @bsnl_care , I got a new BSNL SIM today with a new mobile number. The SIM is active, but I'm unable to send or receive any SMS. Kindly look into this issue and help resolve it at the earliest. Thank you.
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PANKAJ JHA (@PANKAJJHA35093) reported@bsnl_care Network problem coverage unavailable for fully local train journey from churchgate to virar csmt to karjat and kasara thane to panvel csmt to panvel BSNL mobile users without network coverage in all over Mumbai local train routes because of no sufficient cellsite
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Mukesh Kaurav (@mukeshkaurav) reported@BSNLCorporate @CMDBSNL @robertravi21 No more signal hunting. 📶📞 Turn on BSNL VoWiFi Calling and enjoy crystal-clear calls over WiFi—at no extra cost. #BSNLIndia #VoWiFi #StayConnected
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Sri (@sri_4200) reported@JioCare @JioCare @reliancejio At this point you guys are competing with BSNL, maybe even worse than them. Fix my issue or I have to change ISP.