BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 4 outage signals in the last 24 hours around Kolkata, including 4 direct reports.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 14, 8:49 PM GMT+5:30.
- Total Blackout (60%)
- Phone (35%)
- Internet (5%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700012 , 700061 , 700050 , 700026 , 700032 and 700063 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at BSNL
BSNL is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 18 hours ago |
|
Kolkata
|
Phone | 19 hours ago |
|
Kolkata
|
Phone | 19 hours ago |
|
Kolkata
|
Phone | 19 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal@BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Balaji R (@Aalabanaa) reported@Coimbatoraan BSNL has poor calling quality.. but it's only operator has reasonable plan if u looking for secondary number
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Akash Nag (@AkashNa72285944) reportedDear BSNL, Since 4 hours no network in my area please restore the service as soon as possible. Location - Dasamantpur District - Koraput Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate
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Ghanshyam (@ghaniahuja) reported@bsnl_care What details do you need? Roaming in Mumbai and New Delhi is not available for any BSNL customer that's really astonishing if you don't know
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sarath chandran (@sarath_reds) reported@Ajaykumaarji @airtelindia I'm staying at a good residential area in Bangalore, that too in one of the most eye catching areas. For last 2 years regularly in every 3 months I'm following up with BSNL the response that I'm getting from them is still network is not sorted (1/2)
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BSNLCare (@bsnl_care) reported@Avi_Guptaa Dear Customer, We sincerely apologize for the inconvenience caused due to network issues. We understand your concern that customers need stable and reliable connectivity in villages, rather than only new technology rollouts. BSNL is continuously working to improve network coverage, stability, and overall service quality across rural and urban areas. Your valuable feedback will be conveyed to the concerned team for consideration. Regards, BSNL Care (Ankit)
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હની કુમાર/ਹਨੀ ਕੁਮਾਰ (@hunnykumar1908) reportedBSNL could be planning a serious comeback. From Aug 12 2026 to Sep 12 2026, BSNL is reportedly offering SIM cards for just INR Re 1, bundled with 1GB/day data + unlimited calls for 24 days. And there's more, BSNL is also gearing up for a satellite phone service around Aug 15. If BSNL can finally improve its network coverage and internet speeds,Vi, Jio and Airtel may have a real competitor on their hands.
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Nitesh Jha (@Nkjhabgs) reported@Ramanand06X @JioCare If BSNL service is good in your area then you should use BSNL.
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BSNLCare (@bsnl_care) reported@imnthgz Hi, We sincerely apologize for the inconvenience caused. Your complaint (H127191133214 ) is under active review, and our concerned team is working diligently to resolve the issue at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Pravesh)
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Shubh (@XeroCoderr) reported@BSNLCorporate @CMDBSNL Hey @BSNLCorporate Nowadays, Jio and Airtel are making their duopoly in the market. Few years ago I was using BSNL, But due to internet speed issue, I was not even able to use my whole 1.5GB internet in a day. If your 5G services are running smoothly, please let me know.
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BSNLCare (@bsnl_care) reported@Puja5437 Dear Customer, You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Sahil)