BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 22, 7:10 AM GMT+5:30.
- Internet (59%)
- Total Blackout (29%)
- Phone (12%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700010 , 700108 , 700065 , 700090 , 700023 , 700027 and 700094 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at BSNL
BSNL is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Internet | 10 days ago |
|
Kolkata
|
Total Blackout | 11 days ago |
|
Kolkata
|
Phone | 11 days ago |
|
Kolkata
|
Internet | 12 days ago |
|
Kolkata
|
Internet | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us
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SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
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Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal• The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal@Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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उधेड़-बुन (@UrbanZameendar) reported@Ravisutanjani Biggest problem with BSNL, we don't get OTP most of the time, and extremely poor network reception.
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Bikram Kr Jha (@bikram_jha2025) reported@bsnl_care @BSNLCorporate Facing serious network issues with BSNL. No signal indoors at my home—unable to use internet or make calls. This is causing major inconvenience. Kindly resolve this issue urgently. #BSNL #NetworkIssue #PoorCoverage
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BSNLCare (@bsnl_care) reported@VinodRadheshyam Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is D266141721877. Regards, BSNL-Care (Nishuka)
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amishmm (@amishmm) reported@bsnl_care I dont have MTNL SIM. I have BSNL 4G SIM. Handset is Realme Narzo 90x 5G, launched just recently. Jio and Airtel VOLTE is working fine in same handset. Why is BSNL VOLTE not working?
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Kevin (@Comefeelme_9) reported@BSNLCorporate Even with 4G/5G rolling out, service quality remains inconsistent. Relying solely on current indigenous stacks isn't enough to compete. BSNL needs to integrate global tier-1 equipment from Samsung, Nokia, or Ericsson to ensure network stability and speed. 📶 #BSNL
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BSNLCare (@bsnl_care) reported@Ali_khan_Nasir_ Dear Customer, Sorry for the inconvenience caused to you! We would like to inform you that our team is working, we will get back to you with better resolution Thank you for your patience. Regards, BSNL-Care (VikashT)
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BSNLCare (@bsnl_care) reported@Jambukeswaran Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working to expand BSNL services across India. We appreciate your patience and understanding. Regards, BSNL-Care (Mubeen)
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SATYAJEET PATRA (@patrasatyajeet2) reportedI am a BSNL customer, I recharged twice by mistake, I spoke to customer care, they said that the app has been recharged twice, only one will be active, I said pleag, extend it for me. Give it to me, he said no, I cannot do this, I am your customer, please refund me @narendramodi
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BSNLCare (@bsnl_care) reported@nikhil_raj_242 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503. We are here to help! Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@Ashutos67560048 Dear Customer, We have received remarks from concern department "Your issue has been resolved.If you are still facing any issues or have any queries regarding BSNL services, feel free to contact us. We appreciate your patience." Regards, BSNL Care (Lokendra)