BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 29, 8:26 PM GMT+5:30.
- Internet (38%)
- Total Blackout (38%)
- Phone (15%)
- E-mail (8%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700002 , 700012 , 700013 , 700094 and 700006 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at BSNL
BSNL is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Phone | 7 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Internet | 9 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
-
Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
-
Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.
-
GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
-
Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
-
Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
-
Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
-
Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.
-
Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
-
Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
-
Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
-
CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
-
Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.
-
राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
-
BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
-
DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
-
Aryan_07 (@Aryan____01) reported@JioCare I had ported my BSNL number to Jio around 8 months ago. The connection was working, but due to non-recharge for the last 3 months, the SIM now shows "No Service". When I visited a Jio Store, I was informed that the subscriber data could not be found. Could you please che
-
Smart Raj (@smart50329734) reportedRequest to BSNL please increase the number of towers. The network condition is the same today as it was 13 years ago, only 4G has come in 2G areas. If you can't install new towers, then do tower sharing. The last thing is to increase the number of towers. @BSNLCorporate
-
कार्तिक (@kartikkumar3535) reportedHello BSNL Mera March & June ka regular bill se extra bill aaya hai, customer care wale mujhe hi blame kar rahe hai I have subscribe anything jab ki mai time par bill payment karta hu and nothing I have to do.Regular monthly payment karta hoon. @BSNLCorporate @TRAI
-
Nilesh86504 (@Nileshshahmumba) reported@BsnlMumbai I am trying to reach a complaint n grievance department of Mumbai BSNL. to make a complaint for 23800664 which is not in working. HELP. ALTERNATE CONTACT NUMBER: 9967270956
-
BSNLCare (@bsnl_care) reported@NareshJ92770372 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number F171165695314. Thank you for your patience. Regards, BSNL-Care (Ankit)
-
Niraj (@nirajpatel1214) reported@BSNL_GJ I just port my number to bsnl 1 week ago there are network issues. The network tower shows full but when I call some one the call gets disconnected and unable to receive any calls please solve the issues
-
Chintan (@Sirakanachy) reported@AmalJos95950131 BSNL should have been completely closed down long ago , as you cannot see a **** company like BSNL anywhere in the world
-
Tushar Dwivedi (@tush_2708) reported@SayantikaSays Try @BSNLCorporate . And I am not joking. It is best if it's available in your area. No BS service. I never heard these lines from BSNL, which I kept hearing from other providers like Jio and Airtel. "We won't give you the router password" "You can't use your own router, even if ours is ******. What do you mean you have a better router and modem? Hou must pay us a subscription for this mesh thing instead" "No, you can't use Google or CloudFlare's DNS, you must use ours. What if it's slow? If you change, how will we snoop on you and inject our advertisements into your browser?" "No, you can't open a port for you. For that, you must buy a static IP from us. Why is a static IP needed to open a port? Who knows. But we won't allow it unless you pay us extra" In the last 3 years, I have only had 2 outages on BSNL, 30-40 minutes max. While on Airtel, I had caught their staff removing my cable from their box and adding a new one for a new connection, and then making me wait till they finally got a new box after a week. They just didn't want to make a new customer wait, so they simply assigned my slot to them. And their customer care and local staff wasn't even ready to accept it, unless I showed the CCTV footage and a video of my cable literally being thrown on the side of their box, not even connected, while they were claiming that there's some backend issue.
-
BSNLCare (@bsnl_care) reported@Koustav_X Dear Customer, Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it, will get back to you with better resolution Thank you for your patience. Regards, BSNL-Care(Sonu)
-
Shekhar Bandaru (@BandaruShekhar) reported@SayantikaSays Do you think Airtel is any better? Go for BSNL. Quick service, direct access to local JE, AE, they help immediately. After trying big and small brands, I'm at peace now.