BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 29, 8:26 PM GMT+5:30.
- Internet (38%)
- Total Blackout (38%)
- Phone (15%)
- E-mail (8%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700002 , 700012 , 700013 , 700094 and 700006 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 2 days ago |
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Kolkata
|
Phone | 8 days ago |
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Kolkata
|
Total Blackout | 9 days ago |
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Kolkata
|
Internet | 9 days ago |
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Kolkata
|
Total Blackout | 9 days ago |
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Kolkata
|
Total Blackout | 9 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal@BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
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Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal@BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Mahipal Reddy K (@MahipalKolan) reported@JM_Scindia sir, My mobile outgoing not working since sep2025 when recharged for one year. Raised complaints to all levels including CMD everytime but no resolution. Better you change unfit cmd to save bsnl. How ever I will port out in sep 26. They register & close my complaints
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BSNLCare (@bsnl_care) reported@mushtaqahmedma Dear Customer, We sincerely apologize for the inconvenience caused. Complaint F1814165832302 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@vdjgourav Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you. Your complaint has been created on the helpdesk with the docket number F1912166371503. Thank you for your patience. Regards, BSNL-Care (Avantika)
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BSNLCare (@bsnl_care) reported@ravi28sunit Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number F163165237972 . Thank you for your patience. Regards, BSNL-Care (Sahil)
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Willayat Alii (@WillayatAlii) reportedBSNL network in our area remains frequently down & even when itz available, it fluctuates. Subscribers r paying 4 services they r unable 2 use, resulting in financial loss. Immediate intervention & a permanent, longterm solution r urgently needed. @bsnl_care @lg_ladakh @dc_Kgl
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Smart Raj (@smart50329734) reportedRequest to BSNL please increase the number of towers. The network condition is the same today as it was 13 years ago, only 4G has come in 2G areas. If you can't install new towers, then do tower sharing. The last thing is to increase the number of towers. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@MonjurHussain09 Dear Customer, We sincerely apologize for the inconvenience caused. Please be assured that docket No. F2718170171333 is still under active process, and our concerned team is continuously working on your network coverage issue. As informed earlier, necessary actions are being taken to resolve the issue at the earliest. We request your patience and cooperation while the work is in progress. Regards, BSNL Care (Gopal)
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Abhilash Ananthakrishnan (@abhilash1296) reportedHey @bsnl_care! 👋 I'm trying to recharge online but can't seem to do it through any apps. Is there an outage? 🤔 Really need to get this sorted! 😩 #BSNL #Recharge
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Artistic nook🗿 (@j_du98223012) reported4/ Here's the part nobody says out loud Only 3 real players left - Jio, Airtel, Vi. BSNL exists but barely competes on network quality When you go from 10+ operators (2016) to basically 2.5, "competition" stops being a real check on pricing. It becomes coordination without a meet
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IANS (@ians_india) reportedUttarkashi, Uttarakhand: On the meeting of the District Development Coordination and Monitoring Committee (DISHA), BJP MP Mala Rajya Lakshmi Shah says, "The main issues discussed in today's meeting were related to BSNL services, road connectivity, and, to some extent, water supply. However, the primary concerns were BSNL and roads. We also discussed matters related to roads that are currently under construction. I also raised the issue of officials who were absent from the meeting. I have repeatedly said that officials must attend these meetings, but the same problem arises every time, and some of them do not turn up..."