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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 8, 9:04 AM GMT+5:30.
  • 50% Total Blackout (50%)
  • 36% Internet (36%)
  • 14% Phone (14%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700010 , 700002 , 700012 , 700013 and 700094 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 19 hours ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 6 days ago
Kolkata Total Blackout 9 days ago
Kolkata Phone 15 days ago
Kolkata Total Blackout 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • arvind_ntiwari
    Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • Bhaskar05033039
    Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal

    @DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • shah031993
    Shahan (@shah031993) reported

    @RajeshGond44966 @BSNLCorporate Brother please complain in the CPGRMS portal ask your relatives and friends to complain in the same so maybe they are going to work on your issue otherwise bsnl give you the same statement that we are trying to resolve your issue and bla bla bla..

  • sg2471
    Saurabh Gupta (@sg2471) reported

    Worst customer service by BSNL! No one answers the customer care helpline. My SIM was successfully ported, but it still shows No Service. Completely frustrated. Please resolve this issue immediately. @BSNLCorporate #BSNL #CustomerService #NoService

  • MeenaG47
    g0.gor@v (@MeenaG47) reported

    BSNLCorporate @BSNL_RJ BSNL FTTH connection down with a red LOS light for the last 2 days. Work from home severely impacted. Standard complaints raised but no resolution. Please escalate. Docket No: 1064215117 #BSNLFTTH #BSNL

  • Erdeepakkumawat
    Indian (@Erdeepakkumawat) reported

    @BSNL_MP_Circle plz resolve this issue I’m not able to connect with anyone causing trouble to my daily activity.#BSNl @DoT_India #customersupport

  • RajHoskote
    Rajendra Hoskote (@RajHoskote) reported

    No use tagging anyone here. @bsnl_care @BSNLCorporate is totally going downhill. Government is hapless & helpless. Leave aside villages even in a taluka hq like Kundapura the services of BSNL are going from bad to worse. Neither their JTO nor DE nor AGM nor GM to care to respond

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Ashwin_swain Dear Customer, Greetings of the day! For a new BharatNet Rural Fibre connection, the first bill generally includes pro-rata charges for the applicable period along with 18% GST and ₹599 as a security deposit. There are no installation charges and no ONT (Modem) charges applicable under this connection. Regards, BSNL Care (Nishuka)

  • mkothari_mt_abu
    Mahendra Kothari (@mkothari_mt_abu) reported

    @bsnl_care Despite repeated complaints, I have received no clear response. Please explain the reason for this outage immediately. If any loss occurs due to this prolonged disruption, BSNL will be held responsible.

  • ZMadon
    Zubin (@ZMadon) reported

    @BoseArko @piyush_trades "No one is obligated to provide any service at a price someone prefers." Seems like all your theories are only propped up by moving goalposts and erecting strawman. Me: "Without BSNL there would be no coverage in the mountains" You: No oNe iS oBLiGaTeD tO pRoViDe sErViCeS "Ok sounds cool, a public company will fill in the void." NOOOOO YoU KiLL mY BaNyA cRoNyIsM bY dOiNg ThAt 😭😭😭 Weird that you think this is a cogent defense of your libertarian ethos 🤡.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @iadityavikram Dear Customer, If you are facing any specific issue related to BSNL, we request you to kindly DM us with complete details of the concern along with the BSNL no. so that we can verify the matter and assist you accordingly. BSNL is continuously working on network expansion, infrastructure upgrades, and service improvements across the country to enhance the overall customer experience. Regards, BSNL Care (Ankit)

  • sg2471
    Saurabh Gupta (@sg2471) reported

    Absolutely frustrated! Worst BSNL service ever. My SIM is ported, but there's still No Service. Customer care doesn't answer, and the BSNL staff who processed my port is also ignoring my calls. Completely unacceptable. Fix this immediately! @BSNLCorporate #BSNL #NoService