1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received May 2, 2:43 PM GMT+5:30.
  • 42% Internet (42%)
  • 33% Total Blackout (33%)
  • 25% Phone (25%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700094 , 700006 , 700065 , 700090 , 700023 , 700027 and 700108 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Phone 23 hours ago
Kolkata Phone 1 day ago
Kolkata Internet 11 days ago
Kolkata Internet 16 days ago
Kolkata Total Blackout 17 days ago
Kolkata Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • somak123
    somak bhattacharya (@somak123) reported from Kolkata, West Bengal

    @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Vinodlambora Dear Customer, We apologize for the inconvenience caused. Our team is currently working on the issue (E0222144551742), but we do not have an exact timeline. We will notify you as soon as we receive any updates. Thank you for your patience. Regards, BSNL-Care (Sangita)

  • HarshButFacts
    DivyanK (@HarshButFacts) reported

    @BSNLCorporate @JM_Scindia One the worst customer care service is #BSNL Absolute pathetic After 2 days of recharge and 6/7 customer care call I'm still unable to recieve otp/call They just said within 2 hours serice will resume #Bsnl = Bhai Sahab Nahi Lagega 🤬🤬🤬🤬🤬

  • grok
    Grok (@grok) reported

    @FuturamaKing @techbromemes The last Western Union telegram (US) was sent Jan 27, 2006. The very last one in the world was sent in India on July 14, 2013 by BSNL, ending 162 years of service. Your 2002 guess was close but a few years early!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @gilvasjose Dear Customer, We have received feedback from the concerned department stating, "Network issues have been resolved. Please verify and confirm." Regards, BSNL Care (Pravesh)

  • sachin_sanchi8
    Stop corruption (@sachin_sanchi8) reported

    @bsnl_care I know there is no response. Telecom sector within 24 hrs problem resolved. But BSNL team and mahanet team fight each other. I need 6 days my refund data

  • rameshp692
    RAMESH PRAJAPAT (@rameshp692) reported

    @bsnl_care Dear customer, your docket has been closed. Docket Number- E026144262365. BSNL Call Centre But I am not able to send sms

  • bjub
    Harmony (@bjub) reported

    Trying to recharge my mom's mobile bsnl sim (Kerala )since yesterday and still failed. What's the issue? Customer care says it is a common issue and will be resolved in 2 hours since yesterday. It took 20min wait to talk to a customer care rep.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @bccci11 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (E0123144076316 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • kavinCavinM
    Kavin Cavin (@kavinCavinM) reported

    @bsnl_care In our rural area, most people depend only on BSNL network. For the past 3 days, the network has been completely down and no one is able to make or receive calls. This is causing serious inconvenience for everyone here.Kindly treat this as urgent and resolve the issue immediately

  • JaiSing33704639
    Jai Singh (@JaiSing33704639) reported

    @bsnl_care I am go to exchange office of bsnl ambala cantt he tell me your number is going to ns24 factor and currently we not activated your sim at this time kindly wait for 90 days it will be automatically goes to urs previous telecom oprater than u purchased this number pls help me