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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Aug 3, 2:18 AM GMT+5:30.
  • 67% Total Blackout (67%)
  • 22% Internet (22%)
  • 11% Phone (11%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 4: Problems at BSNL

BSNL is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 2 days ago
Kolkata Total Blackout 3 days ago
Kolkata Total Blackout 5 days ago
Kolkata Internet 6 days ago
Kolkata Total Blackout 18 days ago
Kolkata Phone 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • speakingfoolish
    Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West Bengal

    Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • iyawarlatif
    Yawar🍁🍂 (@iyawarlatif) reported

    @bsnl_care : I am experiencing significant service disruptions with my bsnl connection. Network connectivity often drops two days before my subscription expires, and service is not restored until a recharge is successfully completed. Internet service is so bad also.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RayaraBhakta Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AmitS90788130 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it (H0114185835620 ) , will get back to you with better resolution Thank you for your patience. Regards BSNL- Care (Pravesh)

  • vinod815298
    vinod Kumar (@vinod815298) reported

    @PiyushGoyal @DPIITGoI Modi Govt is in power: increasing Network tariff rates especially of BSNL too & made less validity, Cable Dish rates, also huge increase in various fields As how Modi Govt is making to suckoff Common Man' s money only to build Corporates not of increasing Wages of Common Man

  • DasguptaPronab
    A.K.GUPTA (@DasguptaPronab) reported

    @BSNLCorporate @CMDBSNL My WIFI & LAND LINE PHONE are dead from 12.15 morning/3.8.26 But unable to lodge complaint 18004444 told me that my phone number does not exist in the record of BSNL I am regularly paying my monthly bill before due date every month. I called up our local SDO but no action.

  • bhatpk91
    pavan kumar (@bhatpk91) reported

    @BSNLCorporate @CGM_GUJ_BSNL Total negligence by LCO "Dozer Technical Solution".My FTTH (8256277003)is dead for 6 days with a red light blinking. Customer care auto closes my complaints within 1 hour without fixing it! Rainy season BSNL tower down0 connectivity. Please fix ASAP!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivamSingh3475 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it (H0329186685294 ) , will get back to you with better resolution Thank you for your patience. Regards BSNL- Care (Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @m_ashish11 Dear Customer, BSNL 4G services are being expanded across rural areas of Prayagraj district and other parts of India in a phased manner. Coverage availability depends on the specific location and network rollout status. Kindly share your complete address, PIN code, and contact details via DM for location-specific assistance. Regards, BSNL Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jambukeswaran Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL Care (Avantika)

  • vinod815298
    vinod Kumar (@vinod815298) reported

    @PiyushGoyal Modi Govt is in power: increasing Network tariff rates especially of BSNL too & made less validity, Cable Dish rates, also huge increase in various fields As how Modi Govt is making to suckoff Common Man' s money only to build Corporates not of increasing Wages of Common Man