BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 21, 2:27 PM GMT+5:30.
- Internet (67%)
- E-mail (11%)
- Total Blackout (11%)
- Phone (11%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700012 , 700052 , 700013 , 700094 , 700006 and 700061 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 17 hours ago |
|
Kolkata
|
Phone | 3 days ago |
|
Kolkata
|
Internet | 11 days ago |
|
Kolkata
|
Internet | 12 days ago |
|
Kolkata
|
Total Blackout | 12 days ago |
|
Kolkata
|
Internet | 16 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal@Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal@BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something
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Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal@DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Smart Raj (@smart50329734) reportedRequest to BSNL please increase the number of towers. The network condition is the same today as it was 13 years ago, only 4G has come in 2G areas. If you can't install new towers, then do tower sharing. The last thing is to increase the number of towers. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@deybhaskar447 Dear Customer, We truly regret the inconvenience you are experiencing and understand your disappointment regarding the reduction in plan validity. BSNL regularly revises plans based on TRAI guidelines and operational updates. Regards, BSNL Care (VikashT)
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Satya Prakash (@satyagurung) reported@SayantikaSays Product wise Airtel is good but customer service is pathetic. They don't listen and understand your issue and often screw up working setup. Be careful. BSNL customer service is even more pathetic.
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Mahipal Reddy K (@MahipalKolan) reported@JM_Scindia sir, My mobile outgoing not working since sep2025 when recharged for one year. Raised complaints to all levels including CMD everytime but no resolution. Better you change unfit cmd to save bsnl. How ever I will port out in sep 26. They register & close my complaints
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RK Iyer (@rkiyercom) reported@IndianGems_ If the government really cared, they would offer a basic plan in BSNL. It already has PAN India 2g network and it's adequate for calls. But no, they just divert you towards the corporate to save their ***.
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BSNLCare (@bsnl_care) reported@nabasarkarNS Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (F1718165650163) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@arijit_basu Dear Customer, To port to BSNL, SMS PORT [mobile number] to 1900. You'll receive a UPC code. Visit your nearest BSNL CSC with this code and valid ID proof to complete the porting process. Regards BSNL Care(Mubeen)
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BSNLCare (@bsnl_care) reported@MUKESH456130 Dear Customer, Greeting of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number F1729165487483has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We understand your concern. We request that you kindly allow up to 7 working days for reconciliation. The matter will be processed as early as possible, and appropriate action will be taken accordingly. Regards, BSNL Care (Shatrughan)