1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 22, 7:10 AM GMT+5:30.
  • 64% Internet (64%)
  • 29% Total Blackout (29%)
  • 7% Phone (7%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700006 , 700108 , 700065 , 700090 , 700023 , 700027 and 700094 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at BSNL

BSNL is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 6 days ago
Kolkata Internet 11 days ago
Kolkata Total Blackout 12 days ago
Kolkata Phone 12 days ago
Kolkata Internet 13 days ago
Kolkata Internet 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • arvind_ntiwari
    Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • manascp
    Manas C P (@manascp) reported

    When the storm hit — BSNL saved the network 🌊When it was needed at the border — BSNL connected 📷When no private company went to the village BSNL went!In return? Pay revisions a closed chapter and Not even IDA Revision! @JM_Scindia @DoT_India @CMDBSNL #IDA_Revision

  • keyurgediya007
    KEYUR GEDIYA (@keyurgediya007) reported

    @JM_Scindia @BSNLGujOfficial BSNL mobile network is not available in my area for the last several months, please help.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HANUMANR0A0M Dear Customer, Greetings of the day! We have received an update from the concerned department: "We are working to resolve the issue as soon as possible." Regards, BSNL Care (Kusum)

  • bhatpk91
    pavan kumar (@bhatpk91) reported

    @bsnl_care It has been 7 days. What is the update on my complaint? We trusted BSNL enough to pay ₹20k for the installation. Now, the service is at its worst, and your local service provider seems to be in a deep sleep. Please wake him up and resolve this immediately.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @m4_mii Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your complaint number is D281142521310. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @bas2279 Hi, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number D2726141916662. Thank you for your patience. Regards, BSNL-Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kannammaaa_ Dear Customer, Greetings of the day! To activate DND on your BSNL number, send "START 0" to 1909 to block all commercial messages. Alternatively, dial 1503 from your BSNL number to request DND activation. Please allow up to 24 hours for processing. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Telkoengineer Dear Customer, Greetings of the day! Sorry for the inconvenience caused. For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503. We are here to help! Regards, BSNL Care (Kusum)

  • balaraju9646
    Bala Raju (@balaraju9646) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Hello Sir...iam Running A Central Government Services like CSC Point and I want to become a Retailer of bsnl And supply Bsnl Sim To Customer....How can I get touch with You iam from Teleganna State

  • vijaysharma66
    vijay sharma (@vijaysharma66) reported

    @bsnl_care Today network has been restored after two days. BSNL top officers should talk to chief engineer Deepak project BRO shimla about work in SKTT road. BRO should complete remaining double lane work within 2 months. BSNL OFC has been breaking for one month. Customers are suffering