BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Aug 3, 2:18 AM GMT+5:30.
- Total Blackout (67%)
- Internet (22%)
- Phone (11%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 and 700012 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Total Blackout | 5 days ago |
|
Kolkata
|
Internet | 6 days ago |
|
Kolkata
|
Total Blackout | 18 days ago |
|
Kolkata
|
Phone | 23 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal@BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
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Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal@Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Pradeep shenoy (@shenoy_pradeep) reported@JM_Scindia BSNL always shows how inefficient can it be. I had placed a connection request online 2 weeks ago and following up through customer care for at least 7 times. Absolutely no response, except assurances.
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Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported@Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .
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Rajagopalan srinivasan🇮🇳 (@rajagopalan8) reported@Mrsinha Enjoy privatization once we attacked air india,bsnl,mtnl for their pathetic service. Now we are hesistant to blame jio,airtel .
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BSNLCare (@bsnl_care) reported@RISHABHSONb9 Dear Customer, We understand your concern. BSNL is continuously upgrading and expanding its network services. 4G rollout is underway to enhance coverage, connectivity, and provide a better customer experience. Regards, BSNL-Care (Abhishek)
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BSNLCare (@bsnl_care) reported@sivakssn Hi, Thank you for writing to us! we are happy to hear that we were able to resolve your problem. Hope you enjoy our BSNL services. Regards, BSNL Care (Lokendra)
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Concall Talks (@ConcallT) reportedTejas Networks Ltd - Q1FY27 | Concall Insights Financial Highlights • Revenue ₹402 crore (+20-21% QoQ) • PBT negative ₹271 crore (improved from negative ₹281 crore in Q4) • PAT improved slightly • Order book ₹1,529 crore (slight increase from ₹1,514 crore in Q4) • Closing order book mix: 93% domestic, 7% international Revenue • Revenue evenly split between India and international (50:50) • Driven by international 5G radio shipments and domestic optical + FTTx products • Significant contribution from wireless (largely international) and wireline (optical/FTTx) Order Wins • First significant international 5G radio win in Europe (with NEC) • First commercial end-to-end 5G network win in South America (radios + baseband + core) • Selected by global Tier-1 telco for joint 5G R&D project • BSNL 4G expansion order for additional 26,000 sites in final stages of award • Continued optical and FTTx wins with Indian Tier-1 telcos • Utility network modernization and African optical expansion wins Working Capital & Balance Sheet • Inventory reduced to ₹2,358 crore (from ₹2,438 crore) • Net receivables increased to ₹2,232 crore (from ₹1,905 crore) • Cash position ₹589 crore (from ₹505 crore) • Gross borrowings ₹4,866 crore; net borrowings ₹4,277 crore • High inventory linked to advanced procurement for expansion orders Guidance • Path to profitability through revenue growth, international expansion, inventory reduction and working capital improvement • Positive EBITDA/EBIT expected first, followed by PAT profitability (12-18 months timeframe indicated as reasonable) • BSNL expansion order expected to help clear inventory and receivables • Higher-margin AMC revenues expected to start in next few quarters (multi-year, circle-wise) Business Expansion • Growing international traction for 5G wireless products • Expanding market share with Indian private telcos in optical and FTTx • Data center connectivity, residential broadband and 5G backhaul driving wireline growth • Modernization of utility networks from TDM to IP continuing R&D & Technology • 46 new patents filed in Q1 (total 722; 380 granted) • 1600-D3 data center interconnect product selected as global finalist at Leading Lights awards 2026 • Successful field/lab trials of D2M broadcast radio solution with Prasar Bharati • Significant R&D investments in 5G-Advanced, 6G, higher-capacity optical (1.2T/1.6T wavelengths, multi-band WDM) and 50G PON • Positioning portfolio for AI-driven network expansion (data center interconnect, edge and access bandwidth growth) Other Key Updates • Employee costs expected to remain largely flat • Warranty provisions elevated due to large BSNL network deployment; expected to normalize with product maturity • No performance-linked payment conditions in recent international orders (standard 60-90 day cycles)
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DK (@DK557454903481) reported@RakeshK32229480 Do some research before posting nonsense. Modi decimated BSNL and 15 other operators to benefit Ambani JIO. BSNL was competing against those 15 operators nicely. Its entry into 5G was restricted to benefit JIO. I use BSNL broadband and it works good but its mobile network is bad.
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Sundeep Salwan (@sundeepsalwan) reported@BSNLCorporate - my RMN is 9004982661, 48 hours now haven’t received my invoice and the net is dead. 18004444 the number is not accepting the complaint. I thought we must patronize BSNL being swadeshi but I think I made a mistake. 94172 13599 the outsourced agency at Ludhiana .
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BSNLCare (@bsnl_care) reported@joe89s Dear Customer, We understand your concern regarding MTNL number 9870399133. Kindly note that if the number has been permanently deactivated, restoration may not be possible. However, we request you to visit the nearest BSNL/MTNL Customer Service Centre with valid ID proof for verification and further assistance. Regards, BSNL-Care(Abhishek)
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BSNLCare (@bsnl_care) reported@ROYjosh1283 Dear Customer, This offer is available for both new BSNL connections and customers porting their number to BSNL (MNP). You can avail the offer while purchasing a new BSNL SIM or switching your existing number to BSNL. Regards, BSNL Care (Lokendra)