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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 22, 7:10 AM GMT+5:30.
  • 56% Internet (56%)
  • 28% Total Blackout (28%)
  • 17% Phone (17%)

The latest reports from users having issues in Kolkata come from postal codes 700006 , 700010 , 700108 , 700026 , 700065 , 700090 , 700023 and 700027 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 23: Problems at BSNL

BSNL is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 6 days ago
Kolkata Total Blackout 7 days ago
Kolkata Phone 7 days ago
Kolkata Internet 8 days ago
Kolkata Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rpandith07 Dear customer, BSNL is continuously working to improve its services, enhancing network quality and customer support. We are committed to providing the best experience for our customers. Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DBoobalan1994 Dear Customer, The concerned department has marked the issue as 'File request sent for bill waiver approval.' Once approved, the area SDE will raise a ticket to resolve the issue. If you're still facing the problem, please contact us. Regards, BSNL Care (Sonu)

  • o_akhilesh
    akhilesho (@o_akhilesh) reported

    @TRAI Sir, Already many apps are there in the market with Indian servers. Actually we customers in need if a genuine complaint system with Token Number. In Kerala BSNL, where my complaint will be acknowledged sir?

  • rpandith07
    RKP (@rpandith07) reported

    Airtel and Jio are allowed from Govt and DOT to loot fully and without and limits. when govt is supporting them they are least bothered about service. hence they conspired to kill BSNL. #NaKhaungaNaKhaaneDoonga. whole country now know who supports whoom

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mrsbprofile Dear Customer, We apologise for the inconvenience caused to you and Thank you for your patience. Your complaint has been created on the helpdesk with the docket number D227139784214. Regards, BSNL-Care (VikashT)

  • Sajeeshbabu_k
    Sajeesh Babu (@Sajeeshbabu_k) reported

    @BSNLCorporate the officer who called me suggested taking a screenshot of the QR code and loading it into a UPI app to make the payment. BSNL seems to be a department that has decided they will never improve... It is truly a pity that even while we talk about Digital India

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SAISUKKA Dear Customer, We take your concern seriously. Despite strict KYC, scammers may still exploit loopholes. Please report any suspicious activity to customer care for immediate action. Regards, BSNL Care(shatrughan)

  • Sajeeshbabu_k
    Sajeesh Babu (@Sajeeshbabu_k) reported

    @BSNLCorporate @CMDBSNL @robertravi21 In the BSNL Selfcare app, if you select a UPI payment app, it doesn't divert to the UPI apps installed on the phone; instead, an error occurs. The other option provided is to scan a QR code displayed on the screen... When I complained about this to BSNL customer care,

  • siddhantsant
    सिद्धांत संत | ಸಿದ್ಧಾಂತ ಸಂತ (@siddhantsant) reported

    Let’s start using BSNL. This is the only way to get fair priced service. Because Airtel has also followed the same path of Jio.

  • Sajeeshbabu_k
    Sajeesh Babu (@Sajeeshbabu_k) reported

    @BSNLCorporate @CMDBSNL @robertravi21 the officer who called me suggested taking a screenshot of the QR code and loading it into a UPI app to make the payment. BSNL seems to be a department that has decided they will never improve... It is truly a pity that even while we talk about Digital India,