BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 14, 1:04 AM GMT+5:30.
- Total Blackout (75%)
- Phone (19%)
- Internet (6%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700012 , 700032 and 700063 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at BSNL
BSNL is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 17 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Total Blackout | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
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Sneha Das (@S_DasMe) reported from Kolkata, West BengalI'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalI got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
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Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal@BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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MAHANHOYAAR (@RoshanrajSeth) reported@SidharthKourav Bsnl is the worst in my area but vi network is not available in my area also 😭😭 I've to used airtel and jio
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🔱 (@rkartha) reported@yatinmota Cartel schemes like Cement companies? Only BSNL can help customers but then the Government is still thinking about expanding 4G coverage and upgrades for 5G.
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BeyondOrdinary (@AErnavin) reported@ShrrinG @narendramodi BJP govt always make roads, bridges and airports. They never make public sector companies for secured job. Congress hits different. Congress is the reason, India comes under G20. Otherwise this hindutuva group make our country more backward. ISRO👎 BSNL AIR INDIA oil companies👎
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Anviksha (@Anviksha_) reportedPic 1: IAS officer Tina Dabi. Her father was a retired General Manager at BSNL, her mother was a retired Indian Engineering Service officer, and her sister is also an IAS officer. Yet, she receives the benefits of reservation, and her future generations will also continue to receive them. Pic 2: A Brahmin family from Raniganj, Pratapgarh, Uttar Pradesh. Their father passed away from cancer six years ago. Due to their poor financial condition, their four daughters have not been able to begin their schooling. Recently, their house was also damaged in the rains. But they will not receive the benefits of reservation because they are not from the SC/ST communities, even when they are among those who arguably need such support the most. This is the real face of reservation.
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Suman Kumar Yadav (@official_suman7) reported@bsnl_care I have booked ftth connection 5 July 2026 but not any response bsnl office or lco or sdo plz help and solve my problem 🙏🙏 Booking number is - DBN0000115965 Installation address is - Village+Panchayat- Ghiwaha, Chhatapur Supaul Bihar,852137 Mob- 7808803067
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Anas Human (@i_anashuman) reportedIndia needs a strong BSNL. With only Jio, Airtel and Vi as major competitors, telecom competition is limited. If the government invests in BSNL’s network and offers plans ₹40–₹50 cheaper, people would have a real alternative. Imagine a reliable BSNL ₹300 plan instead of ₹349. Better network + affordable plans = more competition and better value for consumers.
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NEETEESH KASHYAP (@Iam_neeteesh) reportedExtremely disappointed with @BSNLCorporate in Mussalpur Haat, Patna. Bought a new number (09431463243) just to test the network, but the service is pathetic. No internet, even on the 4th floor, and online payments keep failing. Don't waste your money! 😡 #BSNL #Patna
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€∆$¥ (@KKWORLD99) reportedAirtel Discontinues Popular Prepaid Plans, Raises Prices to 349 Minimum Airtel quietly axed several affordable recharge packs, including the ₹299, ₹319, ₹579, ₹619, and ₹649 options, forcing many toward the new ₹349 unlimited 5G plan—a 17% jump for 28 days of data and calls. Customers like Ramanand, a 12-year loyalist, bid farewell online, while others like Sanju Choudhary blamed the Jio-Airtel duopoly for shrinking benefits and rising costs. Though Airtel hasn't commented in detail, analysts tie the shift to simplifying plans and lifting revenue amid network upgrades; some users eye BSNL or Vodafone Idea as alternatives.
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Deependra Mohan Sinha (@DeependraMSinha) reported@AshwiniVaishnaw ji, Server is Down or BSNL network is down ,is the Perennial Problem Presented by Post Office Personnel in NOIDA Post Office -201304….. Amidst Rush this logic is being Repeated since forenoon….No Speed Post Booking Entertained….. People are facing Acute Difficulty amidst Rains….. Please Intervene to Bring about Sustainable Network Stability…..
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Akkil M G (@AkkilMG) reported@adithyavis @ShettyDeveesh Thing is jio uses bsnl infra, but bsnl doesn’t have network in cities for some reason. I live in delhi, i don’t signal 🤧