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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 8, 9:04 AM GMT+5:30.
  • 50% Total Blackout (50%)
  • 36% Internet (36%)
  • 14% Phone (14%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700010 , 700002 , 700012 , 700013 and 700094 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 1 day ago
Kolkata Internet 2 days ago
Kolkata Total Blackout 6 days ago
Kolkata Total Blackout 10 days ago
Kolkata Phone 15 days ago
Kolkata Total Blackout 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @_shaddad_ Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)

  • GuptaSaura66313
    Saurabh Gupta (@GuptaSaura66313) reported

    @BSNLCorporate I ported my number to BSNL, but my SIM still shows No Service. Tried calling customer care multiple times, but no response. Please resolve this urgently. #BSNL #MNP

  • rafeeq_x
    Rafeeq (@rafeeq_x) reported

    Bsnl always boasts about Digital India in online platforms. But they are in that era where we still have to write physical letter for bharat fibre plan change. They have option to request plan change via whatsapp chat bot, but their staffs don’t even have any idea it exists. It’s been more than 10 days after I raised a plan change request via @BSNLCorporate whatsapp chat bot. The local staffs don’t have any idea about the request. They told me to write a letter in white paper and send it to them on their whatsapp number. When we contact customer care they just answer like if the plan didn’t change automatically after 2 working days please visit the nearest office. I have been a longtime customer of Bsnl, have used all your services from net one dial up to broadband and bharat fibre from the beginning. You have one of the best fibre network in rural areas in our country, small things make big real life difference please improve your service @BSNL_KL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dev090886 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number G0514173979679. Regards, BSNL-Care (VikashT)

  • TUSHARGUPTA25
    TUSHAR GUPTA (@TUSHARGUPTA25) reported

    ...1/2 itself said the ont gets down there is no backup and they have informed bsnl engineer several times being the new customer facing pathetic experience @BSNL_UPEast @BSNLCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @suyashrocks Dear Customer, We apologize for the inconvenience caused. Kindly share us your full address, pin code, bill amount, connection name and connection number, issue facing time, and an alternate number here for better assistance. Regards, BSNL Care (Lokendra)

  • DealBeeOfficial
    DealBee Deals (@DealBeeOfficial) reported

    🚨Rs 1,34,166 for a phone.. and it doesn't even run Android or iOS!! BSNL has introduced an Inmarsat satellite phone built for places where regular mobile networks don't exist. - Voice calling via satellite. - SOS emergency support. - Long battery life. - Rugged design for extreme conditions. It's not available through retail stores. To get one, you'll need to contact BSNL directly and explain your use case, as these devices are meant for authorized and specific requirements. The service is designed for remote, disaster-prone, and hard-to-reach regions where conventional connectivity isn't available.

  • bipulsah
    bipul sah (@bipulsah) reported

    @BSNLCorporate Dear @BSNLCorporate, When I called, I discovered that he had left BSNL long ago! This shows the complete lack of coordination and accountability in your system. This is exactly why people are moving to private operators. Reliable connectivity and prompt support matter.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @lakshmananall Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G0726174553997. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @_shaddad_ Dear Customer, Greeting of the day! This is to inform you that your complaint number G0625174303036 has been addressed by the concerned team. We have received revert from the concerned department that the reported service issue has been resolved. Please check the service and confirm at your end. If you are still experiencing any issues, please update us so that we can assist further. Regards, BSNL Care (Shahjahan)