BSNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Phone	5 hours ago
Kolkata	Total Blackout	5 hours ago
Kolkata	Total Blackout	6 hours ago
Kolkata	Phone	2 days ago
Kolkata	Internet	2 days ago
Kolkata	Internet	6 days ago

Community Discussion

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Abhisek Chowdhury (@meabhisek91) reported 5 minutes ago from Ghusuri, West Bengal

  @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 5 minutes ago from Hāora, West Bengal

  @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 5 minutes ago from Hāora, West Bengal

  Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

• 
  Francis Avishek Roy (@FrancisAvishek) reported 7 minutes ago from Kolkata, West Bengal

  @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

• 
  Mr. Brajesh Kedia (@brajesh_kedia) reported 11 minutes ago from Hāora, West Bengal

  @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

• 
  Alok Kumar Chaudhury (@alok_chaudhury) reported 11 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

• 
  S R (@SayantanRaha6) reported 13 minutes ago from Kolkata, West Bengal

  @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

• 
  Francis Avishek Roy (@FrancisAvishek) reported 19 minutes ago from Kolkata, West Bengal

  @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

• 
  Francis Avishek Roy (@FrancisAvishek) reported 24 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 31 minutes ago from Hāora, West Bengal

  @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

• 
  Rana (@RanaBha44995352) reported 33 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

• 
  sushil mishra (@sandhan147) reported 37 minutes ago from Kolkata, West Bengal

  @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

• 
  Lazy Tourer (@LazyTourer) reported 38 minutes ago from Pānchuria, West Bengal

  @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

• 
  Tamoghna (@Tamoghn31136227) reported 40 minutes ago from Kolkata, West Bengal

  @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

• 
  Prakriti Ojha (@PrakritiOjha) reported 41 minutes ago from Kolkata, West Bengal

  @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 41 minutes ago from Hāora, West Bengal

  Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

• 
  Rana (@RanaBha44995352) reported 48 minutes ago from Kolkata, West Bengal

  @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

• 
  Shalini Sachdeva (@ShaliniSachde12) reported 51 minutes ago from Kolkata, West Bengal

  @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

• 
  Atanu Sengupta (@senatanu66) reported 51 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 56 minutes ago from Hāora, West Bengal

  @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @Dibyajyoti_M13 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I0118199879375. Thank you for your patience. Regards, BSNL-Care (Ankit)

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @ibathurrahman21 Hi, We apologize for the inconvenience caused to you. Your complaint number making H2824198451297 is currently under review by our concerned team. The team is every possible effort is being made to resolve the issue at the earliest. Regards, BSNL Care (Lokendra)

• 
  Maharashtra Desha (@Rebel_meoww) reported 6 minutes ago

  @dnightwarrior11 @prashan97169898 @paakittadnya lol Ambani literally got land in Mumbai 3.0 at dirt cheap rate… He also got BSNL infra for free for which we tax payers have paid already.. Billionaires get hell lot of benefits to build their wealth..Indirectly middle class tax payers is working for both billionaires & poor ppl

• 
  BSNLCare (@bsnl_care) reported 13 minutes ago

  @ImSamsulChy Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Your complaint (H2918198588383) is under active review, and our concerned team is working diligently to resolve the issue. We appreciate your patience and cooperation. Regards, BSNL Care (Sangita)

• 
  BSNLCare (@bsnl_care) reported 17 minutes ago

  @RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)

• 
  BSNLCare (@bsnl_care) reported 21 minutes ago

  @yourssubhash Dear Customer, We appreciate your patience and understanding. With reference to your complaint (H2716198011294), we would like to inform you that the issue has been resolved. Kindly check the service now and confirm if it is working properly. Regards, BSNL Care (Nishuka)

• 
  kmoksha (@kmoksha) reported 26 minutes ago

  @bsnl_care Since many days, there is mobile network outage. The BSNL customer care is not registering complaint, it straightaway transfers to feedback. So, kindly register my complaint and give a complaint number. And restore the mobile network immediately.

• 
  Triton Ganymede (@TG_TriGany) reported 31 minutes ago

  Now BSNL West Bengal WBTC, Sikkim including Kolkata CTD prepaid mobile subscribers will be able to latch in BSNL 4G network even customer mobile number entered Grace period 1 this modification done very recently within ultimate 3 months. @BSNL_WB @BSNL_Sikkim @BSNLCorporate

• 
  BSNLCare (@bsnl_care) reported 32 minutes ago

  @arjunsirsate235 Hi, Greetings of the day! We regret the inconvenience caused. For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Nishuka)

• 
  Harsh Vora (@hvinvesting) reported 36 minutes ago

  Tejas Network has received an LoI from TCS worth Rs 1,537 cr. For scale, note that this one LoI is roughly 1.4x the company’s entire last-year revenue of Rs 1,103 cr. It also roughly doubles the Rs 1,529 crore order book Tejas reported at the end of June. The LoI is for 4G radio equipment & installation material across 18,685 sites in BSNL’s network, designed upgradeable to 5G. Tejas is the radio vendor on BSNL’s 4G infra; TCS is the systems integrator. That said, remember what a letter of intent is: It is a commitment to order, not the order itself. The detailed purchase order will follow later, so revenue recognition is not immediate, & timing is of essence. This is a genuinely new award though, the long-awaited expansion phase of BSNL 4G, about 18,700 sites beyond the original 100,000. Also remember that volume is not the same as profit. Tejas was loss-making even at peak BSNL supply: It reported a Rs 200 cr loss in the June quarter, & a FY26 net loss of Rs 900 cr as the original supply wound down. So what matter is operating margin, not the order size. The key monitorable now is at what gross margin the expansion sites ship vs. the loss-making original phase.