BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Aug 31, 1:16 PM GMT+5:30.
- Phone (46%)
- Total Blackout (42%)
- Internet (13%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700050 , 700108 , 700005 , 700054 and 700061 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at BSNL
BSNL is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 1 day ago |
|
Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Phone | 12 days ago |
|
Kolkata
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
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Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Mehta 🇮🇳 (@sanjaymehta) reported@ShivrattanDhil1 @MGMotorIn In some countries power rates fluctuate through the day. Charge at low rates and use the battery during high rates? One use for this is in farmhouses. My cousin lives on the border of HP and Haryana, doesn't even get BSNL cell signal, forget about regular power.
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BSNLCare (@bsnl_care) reported@SUJITDAS0001979 Dear Customer, We apologize for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2923198776513. Thank you for your patience. Regards, BSNL-Care (Mubeen)
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Christin Mathew (@christinmathe10) reported@BSNLCorporate @reliancejio BSNL and Jio have very poor network coverage in my area, while Airtel has much better coverage with several towers. Please urgently improve your network infrastructure and signal coverage in this area.
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Amit Gupta 🇮🇳 (@amitkumar_amitk) reported@Nitesh805181 Both VI and BSNL offer poor network performance. When your phone doesn't have a network when you need it, you realize that both VI and BSNL are expensive even when they're free.
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BSNLCare (@bsnl_care) reported@arjunsirsate235 Hi, Greetings of the day! We regret the inconvenience caused. For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Nishuka)
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majumderkr2 (@majumderkr1) reported@BSNL1 ~ Then-n-now the system BSNL reduces itself on customer's data , outgoing call , even USSD Code... BSNL towards mismaintenances of porting to porting that attempts !
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BSNLCare (@bsnl_care) reported@PrabhakarSri Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. We are here to assist you. Regards, BSNL Care (Sangita)
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pkskisidhibaat (@pkskisidhibaat1) reported@BSNLCorporate @CMDBSNL @robertravi21 Confident now. Horrible bsnl service. This is not first time regular basis. Complaint lodged docket no. 18567026640 ,no service, no repair done message recieved docket closed.Again complaint lodged docket no. 18572721710 for same problem.Again same, docket closed. Very Bad .
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@mi_Sandesh Dear Customer, We apologize for the inconvenience caused. If you are not receiving the OTP at the first step of BSNL SIM booking, kindly contact your current service provider and their support team to check the OTP delivery issue. Regards, BSNL Care (Sahil)