BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Jul 17, 12:36 PM GMT+5:30.
- Total Blackout (62%)
- Internet (23%)
- Phone (15%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 and 700052 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at BSNL
BSNL is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Phone | 8 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Total Blackout | 13 days ago |
|
Kolkata
|
Internet | 13 days ago |
|
Kolkata
|
Total Blackout | 18 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal@BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
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Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal@CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
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Sudipta. B (@bsudipta81) reported from Kolkata, West BengalPathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)
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Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Nature (@HelpNaturerecov) reported@bsnl_care (G1124176413301) this complaint went to foreign from BSNL?? Ineffective bsnl even to rectify tower issue after 25 complaints.
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Ocean Wave (@Dynamo_2024) reported@bsnl_care Answer: Bharat Sanchar Nigam Limited (BSNL) is officially responsible for deploying and managing the 4G and 5G network infrastructure in the MTNL service areas (the Delhi and Mumbai circles). Msg 2 of 2.....
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RJ Uthraa (@Rj_Uthraa) reported@ravikakkar @rameshsrivats Under wifi you can have many internet devices. But Mobile data service is specially for mobile. Hotspot is a hardware transmitter that comes along with the mobile. Airtel Jio BSNL need not have to provide the same speed when you rebroadcast/ use it for another device. (Thread🔻)
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BSNLCare (@bsnl_care) reported@MonjurHussain09 Dear Customer, We sincerely apologize for the inconvenience caused. Your concern has been duly noted, and our team is actively working to resolve the issue at the earliest possible. We appreciate your patience and cooperation during this time. Thank you for your continued support and trust in BSNL. Regards, BSNL Care (Neha)
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Pulkit Jain (@pulkit_bbk) reported@bsnl_care @ShashankRS97052 The worst operator, no accountability and your name sake CS is just here to show the face on social media but don't have any power to solve even the smallest of issues. We ported out all our family numbers full BSNL after giving it 1yr and still got dissappointment!! @bsnl_care
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BSNLCare (@bsnl_care) reported@Prabhat_Nashik Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. G191180152746 . Regards, BSNL Care (Lokendra)
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Ranjit Yadav (@RanjitY37893256) reportedDear @Airtel_Presence, the network connectivity in Bhinga, Shravasti (UP) is extremely poor today. Neither my mobile data nor my Airtel Wi-Fi is working. If this situation continues, I will be forced to switch to BSNL or Jio. Please look into this urgently. #AirtelDown #Airtel
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BSNLCare (@bsnl_care) reported@girishraja Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G1930180033857. Thank you for your patience. Regards, BSNL-Care (Avantika)
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Aman (@tweet_amansingh) reported@sanghaviharsh Respected Sir, Pls check the living standard of residents of Gift City (Near East gate). Dust, speedy construction vehicles plying without any traffic rules mostly wrong side, dogs, garbage..🙏 Need to upgrade living standard. Also, no faithful WiFi service, no jio, bsnl netwrk
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PRATHIT 💭🥸 (@SANATANI0327) reported@NalinisKitchen Nalini no doubt bsnl is cost friendly but it has the worst network 🛜 When they will improve the network I will port to bsnl on same day