BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Jul 8, 9:04 AM GMT+5:30.
- Total Blackout (50%)
- Internet (36%)
- Phone (14%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700010 , 700002 , 700012 , 700013 and 700094 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 7 days ago |
|
Kolkata
|
Total Blackout | 10 days ago |
|
Kolkata
|
Phone | 16 days ago |
|
Kolkata
|
Total Blackout | 17 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
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Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something
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Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal@CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Aswini Panda (@Aswinipanda_) reported@BSNLCorporate why BSNL users at Jamadoba area on Dhanbad-Sindri Road,PIN-828110 are not provided with uninterrupted continuous strong signal for calls & data service. Customers are disgusted with frequent failure of signal,calls & data service ? Compelling to port to others.
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Rafeeq (@rafeeq_x) reportedBsnl always boasts about Digital India in online platforms. But they are in that era where we still have to write physical letter for bharat fibre plan change. They have option to request plan change via whatsapp chat bot, but their staffs don’t even have any idea it exists. It’s been more than 10 days after I raised a plan change request via @BSNLCorporate whatsapp chat bot. The local staffs don’t have any idea about the request. They told me to write a letter in white paper and send it to them on their whatsapp number. When we contact customer care they just answer like if the plan didn’t change automatically after 2 working days please visit the nearest office. I have been a longtime customer of Bsnl, have used all your services from net one dial up to broadband and bharat fibre from the beginning. You have one of the best fibre network in rural areas in our country, small things make big real life difference please improve your service @BSNL_KL
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BSNLCare (@bsnl_care) reported@theswapnilsri Hi, BSNL provides authorized Global Satellite Phone Services to eligible customers as per (DoT) guidelines and required verification procedures. Service is regulated and available only to authorized users after completing necessary formalities. Regards, BSNL Care (Lokendra)
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AMITABH KUMAR(UPI:audithub@sbi) (@Amitabh76Singh) reportedSo is the case (more in recent times)with @RediffNews i.e. #rediffmail data have been concealed or not published in my INBOX reason being lots of losses of different Importance.Meanwhile,@airtel @bsnl messages concealment or non deliverance were an issue of top priorities always.
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BSNLCare (@bsnl_care) reported@lakshay_lak Dear Customer, Greeting of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number is G085175066271. Thank you for your patience. Regards, BSNL Care (Shahjahan)
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Jatinder Singh (@JSBhatti_PANJAB) reported@bsnl_care Hey @BSNLCorporate, "It's working fine now" is not a permanent solution. Another outage since 5 PM today in Adampur. Constant downtime every other day with zero accountability. Welcome to "Fiber" internet in 2026. Please fix your infrastructure. #BSNL #InternetDown
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Aditya (@AdityaS914591) reported@IndianTechGuide Government delebrately slowed down the progress of BSNL .
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Saurabh Gupta (@GuptaSaura66313) reported@BSNLCorporate @BSNLCorporate Pathetic customer service. My ported BSNL SIM still shows No Service. I've been trying to contact customer care for the last 3 hours, but my call doesn't even connect. Please resolve this urgently. #BSNL #MNP #CustomerService
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Aditya (@AdityaCh6634) reported@bsnl_care Dear BSNL Care, I've been hearing "our team is working on it" since February. The issue is still unresolved. Kindly share the current status and the expected timeline for resolution instead of the same standard reply. @cmdbsnl @narendramodi
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BASIL MARAYA (@MarayaBasil) reported@jagograhakjago Posted via #BSNL sim from my the same location as given in the previous post. It's 13:54 & there's some sign of BSNL 4G network! But it is quite weak. I wonder how long BSNL 4G signal will be available. I will keep a track of it!!