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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 23, 8:54 AM GMT+5:30.
  • 50% Total Blackout (50%)
  • 42% Phone (42%)
  • 8% Internet (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700005 , 700054 , 700061 and 700050 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 23: Problems at BSNL

BSNL is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 16 hours ago
Kolkata Phone 3 days ago
Kolkata Phone 6 days ago
Kolkata Phone 6 days ago
Kolkata Internet 7 days ago
Kolkata Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • TechyDeb
    Deb (@TechyDeb) reported from Kolkata, West Bengal

    After upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @JatoliaBl Hi, Sorry for inconvenience. Please ensure that International Roaming (IR) is active on your number and that BSNL has a roaming agreement with the visited country.  For better assistance contact BSNL Customer Care at 1503 or IR Helpdesk 9495024365. Regards, BSNL Care (Avantika)

  • Ajaykumaarji
    Ajay (@Ajaykumaarji) reported

    BSNL no longer wants to be just the cheaper option… There was a time when people would simply ignore BSNL, thinking of it as just a government telecom company. But now, the picture seems to be slowly changing. The ₹1 offer, affordable plans, and efforts to improve the network - BSNL is clearly signalling that it is in the mood to reclaim its place in the market. Now the real question is... Could BSNL’s comeback become a new challenge for Airtel and Jio? If the network keeps getting better, many people might even start keeping BSNL as their second SIM.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Avik24 Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (H2223195722555 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KevinReporter01 Dear Customer, Greetings of the day! We would like to inform you that the security deposit will be refunded as soon as the required funds are made available. We appreciate your patience and cooperation during this process. Regards, BSNL Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SmarajitHalder Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our concerned team is actively working to resolve the issue and making every possible effort to provide a resolution at the earliest. We appreciate your patience and assure you that you will be informed of any further updates. Regards, BSNL Care (Kusum)

  • srameshshankar
    S Ramesh Shankar (@srameshshankar) reported

    I am meticulously reporting the fault online and bsnl is closing my complaint without atttending on the fault. My telephone is not working. My last complaint number is 115759397 and phone number 080-29742729. As a senior citizen, seek your help @JM_Scindia @bsnl_bangalore

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Aspirant___ Dear Customer, Greetings of the day! The implementation of 5G services is in progress, and we anticipate the launch very soon. Our team is diligently working on this and will notify you promptly once the service is officially launched. Regards, BSNL Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We regret the inconvenience caused. Your feedback regarding the service experience has been noted. BSNL is continuously working to improve network quality and resolve customer concerns. Regards, BSNL Care (Vikash)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mohdkamal405 Hi, We sincerely apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your complaint number (H2311196018323) and will get back to you with a better resolution soon. Regards, BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @raj804744 Dear Customer, We sincerely apologize for the inconvenience caused. Your concern regarding the network issue in your village and the availability of BSNL SIM has been noted under Docket No. H1423192216077. The concerned team is diligently working on the matter, and we will inform you once the issue is resolved. We appreciate your patience and cooperation. Regards, BSNL Care (Ankit)