BSNL

BSNL Outage Report in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Kolkata come from postal codes 700001, 700026, 700007, 700010, 700108, 700052, 700032 and 700028.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BSNL  Outage Chart in Kolkata, West Bengal 03/27/2026 09:05

March 27: Problems at BSNL

BSNL is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (26%)

    Phone (26%)

  3. Total Blackout (21%)

    Total Blackout (21%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata and Hāora.

Loading map, please wait...
City Problem Type Report Time
IndiaKolkata Phone
IndiaKolkata Internet
IndiaKolkata Phone
IndiaKolkata Phone
IndiaKolkata Internet
IndiaKolkata Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RaviMen48172263 Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • senatanu66 Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • RaviMen48172263 Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • surajitdas1516 SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • RaviMen48172263 Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • LazyTourer Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • John42604523 DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • goutamobc GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • RanaBha44995352 Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • arka_790 Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • clakshman87 Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • goutamobc GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • RaviMen48172263 Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • arka_790 Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • Sayanti_NKDA Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • AdityaKOLKATA Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • twt_SubhaJit SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • Shahi2a Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • dassudiptoasl sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • RaviMen48172263 Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • TpJain3 Tp Jain (@TpJain3) reported

    Respected MOC we the BSNL retirees have two measure issues to be resolved since longOne is revision of pension and another is payment of Medical BillsYou are requested to resolve these issues at the earliest. Lacs of people will convey their gratitude to you. Thanks in advance.

  • Bhadola72 Alfa Kielo (@Bhadola72) reported

    @BSNL_WB, @BSNL_KOTD Literally BSNL has gone rogue organisation. Customer Care don't have access to their own database, sites/portals not working at all, have to run pillar to post for a petty information. @CMDBSNL

  • purohitdev Dev Purohit (@purohitdev) reported from Mumbai Suburban, State of Mahārāshtra

    @BSNL_MH @BSNLCorporate @CMDBSNL Our BSNL Office line is dead for past 1 month compain many times but no reply. No service offers no resolution to our problem . Will it work or should remove connection permanently. Kalyan Bhiwnadi BSNL

  • DoT_India DoT India (@DoT_India) reported

    @Himansh92067117 The reply received from the concerned LSA is as under:-   “It is submitted that RJIL is providing 4G mobile services (partial) and BSNL and VIL are providing 2G mobile services. Airtel has no service and has no plan for new tower. RJIL also has no plan for new tower. The (1/2)

  • cgmbsnlkerala CGM, BSNL Kerala (@cgmbsnlkerala) reported

    @sheriljosf Sorry for the inconvenience caused to you. We are fully aware of your concern and we have taken up the case with our corporate level. At present, due to technical issues, BSNL is not providing e-SIM to individual customers.

  • DrakeDeepak Deepak (@DrakeDeepak) reported

    @BSNL_OR Again 3G network down from last 24 hrs..Please do some needful in concrete & permanent way..After every 1 month there is some problem in BSNL 3G..Now online exam is nearing..Please do it fast.. TATO, BIUNRIA PIN - 757036

  • BSNL_KTK BSNL_Karnataka (@BSNL_KTK) reported

    @BSNLCorporate Sorry for the inconvenience caused, BSNL is not in a position to act on your grievance due to incomplete information. Kindly DM complete details of the problem, contact information and area/location, etc.

  • PuneRajesh Swami (@PuneRajesh) reported

    @BSNLCorporate Thanks, contract employee did attend to my issue by taking a note of it. There were NO bsnl employees present. Bsnl exchange, model colony, pune

  • Manoj0972894467 Manoj09 (@Manoj0972894467) reported

    @BSNLCorporate Hi team I am using 9474930701 and try to port this number to another operator . I have recharged with ₹ 49 and ₹ 147 both as per BSNL customer care executive . However, the port msg is failed every time. I am sending as PORT 9474930701 to 1900 . Please look into this asap 🙏

  • BSNL_OR BSNL_Odisha (@BSNL_OR) reported

    @sahuasishkumar SIr, xxxxxxx234 -doesn't belong to BSNL Odisha . The customer is requested to mention valid BSNL Odisha mobile number.