BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Sep 17, 10:13 AM GMT+5:30.
- Internet (36%)
- Phone (36%)
- Total Blackout (27%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700108 , 700006 , 700027 , 700090 , 700063 , 700050 and 700026 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 8 hours ago |
|
Kolkata
|
Phone | 14 days ago |
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Kolkata
|
Internet | 14 days ago |
|
Kolkata
|
Phone | 15 days ago |
|
Kolkata
|
Total Blackout | 15 days ago |
|
Kolkata
|
Total Blackout | 15 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Pallavi Kashyap (@ipallavikashyap) reported@BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.
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kmoksha (@kmoksha) reported@bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?
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BSNLCare (@bsnl_care) reported@RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@pratikmori94 Dear Customer, Thank you for your suggestion. Home delivery is available in some areas, and BSNL is continuously working to expand this facility. For further assistance, please contact Customer Care at 1800-180-1503. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)
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BSNLCare (@bsnl_care) reported@arjun35175 Dear Customer, We sincerely apologize for the inconvenience caused. We have noted your concern regarding not receiving the OTP while trying to obtain a new BSNL SIM despite multiple attempts. In this case, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) or BSNL office with the required KYC documents to obtain a new BSNL SIM. The concerned staff can assist you with the SIM issuance and verification process. We appreciate your patience and understanding. Regards, BSNL Care (Ankit)
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Murali Bulusu (@muralibulusu) reportedonly 2 telecom operators in India have the full coverage with 2 others barely in the competition. Time for BSNL to reposition itself as a the “Most Secure” network to attract back those for whom such security matters and charge premium. This way, it can go up one level and create a niche like Blackberry did with its mobile device.
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BSNLCare (@bsnl_care) reported@Shad_Ansari_12 Hi, We sincerely apologize for the inconvenience caused to you. We understand your concern regarding the frequent internet connectivity issues. BSNL is continuously working to improve and enhance its network infrastructure and service quality to provide customers with a better and more reliable internet experience. Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@RajatBaghel Dear Customer, Greetings of the day! We request you to kindly wait for the refund process. Alternatively, you may contact BSNL Customer Care at 1800180153 for further information and updates regarding your refund status. Regards, BSNL Care(Pravesh)