BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Jun 6, 2:33 PM GMT+5:30.
- Internet (65%)
- Total Blackout (15%)
- E-mail (10%)
- Phone (10%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700108 , 700094 , 700006 , 700061 , 700010 and 700027 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at BSNL
BSNL is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
5 days ago | |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Phone | 10 days ago |
|
Kolkata
|
Internet | 11 days ago |
|
Kolkata
|
Internet | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
-
-
Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
-
Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
-
Nayan (@nayan___das) reported from Kolkata, West Bengal@TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture
-
Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
-
Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
-
Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
-
Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.
-
राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
-
Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal@amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??
-
Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
-
राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
-
SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
-
DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
-
BSNLCare (@bsnl_care) reported@snotyal1 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
-
SANDEEP SINGH (@sandeep31911) reported@bsnl_care I am using BSNL as secondary sim from many years but From last one week I am using BSNL as primary because my primary sim Airtel providing worst service. BSNL is Pride of INDIA.
-
CompoundingAI (@compoundingaiin) reportedFrom CompoundingAI daily digest Creative Newtech Ltd is currently enjoying a massive market rally and is up more than 15% today, driven entirely by headline hype over a ₹3,195 crore BharatNet order from BSNL. The market is bidding this up as a pure revenue multiplier. But if you look under the hood, this order brings severe structural risks that the current price action is completely ignoring. Here is why this demands heavy skepticism: 1) Complete Operational Mismatch Creative Newtech is fundamentally an IT and lifestyle distribution business. They are suddenly taking on a 3 year infrastructure contract to design, construct, and maintain a telecom network in Odisha. Rolling out optical fibre infrastructure and IP MPLS equipment across thousands of rural locations is an entirely different game than moving consumer tech. 2) The Working Capital Nightmare The total project value is roughly 3.36x the company's current market cap of around ₹950 crore. Executing an order of this magnitude will force them to secure heavy project based debt and expand their working capital limits. This will immediately stress their debt to equity ratio before a single rupee of revenue is recognized. 3) The BSNL Squeeze This brings us back to the classic BSNL problem. Creative Newtech and its consortium partner have to fund the upfront procurement and construction. When BSNL inevitably delays site clearances and stretches out payment cycles, Creative Newtech will be stuck funding the interest costs on their newly expanded debt. This is exactly how a massive order book destroys a balance sheet. The market is currently pricing this as a clean rerating trigger. In reality, they are trading short term distribution margins for high risk, capital intensive PSU receivables. Treat this rally as a red flag until management proves exactly how they are going to finance this operation.
-
papu bhoi (@papubhoi) reportedinstead, he simply calls and asks us to collect parcels from the post office. Is this really the level of service expected from India Post for important letters and parcels? If India Post follows the same path as BSNL did, it will come as no surprise. Please look into this matter
-
BSNLCare (@bsnl_care) reported@GunjeshTech Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F0829161530536 . Thank you for your patience. Regards, BSNL-Care (Neha)
-
Prasada Vajralli (@vajralli) reported@BSNLCorporate I have BSNL broadband but customer support is to worst
-
Concall Talks (@ConcallT) reportedSuyog Telematics Ltd - Q4FY26 | Concall Insights Financial Highlights •Q4FY26 revenue from operations stood at INR221 crores with ~18% YoY growth •Q4FY26 EBITDA reached INR1,642 million with EBITDA margin sustained at 74% •Q4FY26 PAT stood at INR631 million with PAT margin maintained at ~30% •Q1FY27 expected to sustain Q4FY26 operational run-rate without major growth •Revenue per tower improved from ~INR29,000 to ~INR31,000 during FY26 Tower Rollout •Company currently operates 6,008 towers with 7,318 tenancies across India •FY27 rollout target includes ~5,000 Vodafone tenancies and ~4,000 towers •Vodafone rollout expected to begin from Q2FY27 with major contribution in Q3/Q4 FY27 •FY27 exit tenancy target estimated at ~12,000-13,000 subject to rollout execution •189 sites currently ready for integration and occupancy by operators Business Development •Vodafone planning 50,000-70,000 towers rollout over next 12-18 months •Suyog expecting major Vodafone bulk order by June-end FY27 •BSNL planning ~30,000 sites rollout but execution delayed due to Tejas network issues •Company has pan-India MSA with Vodafone and long-term MSA with BSNL •Strong business visibility expected from Vodafone-led network expansion in FY27 Capex •Estimated CapEx per new Vodafone tower around INR12-15 lakhs •Potential FY27 Vodafone rollout may require ~INR600 crores CapEx deployment •~50% of CapEx expected to be funded through internal accruals and existing debt limits •Balance funding plan to be finalized post confirmed Vodafone rollout orders •Company continues evaluating selective telecom infrastructure acquisitions Margins •Q4FY26 EBITDA margin maintained at strong ~74% level •Gross margin per tower estimated at ~85% •Revenue per tower expected to remain stable at INR31,000-32,000 during FY27 •BSNL tower rollout may slightly reduce per tower revenue due to lower rental structure •Strong PAT margin sustainability expected despite rollout-related investments Network Expansion •Company owns and operates ~6,300 kilometers of aerial fiber network •Fiber deployment remains integrated with tower rollout and 5G expansion •Fiber revenue currently small but expected to become meaningful from FY28 onwards •Operators increasingly outsourcing fiber deployment to IP-1 players like Suyog •Fiber infrastructure positioned as key long-term growth driver for 5G/6G networks Working Capital & Balance Sheet •Current internal accruals sufficient to support rollout of ~3,000 towers •Debt and fundraising strategy dependent on final Vodafone rollout allocation •Increase in loans and advances mainly related to subsidiary funding support •Interest cost increase primarily due to Ind AS 116 accounting impact •Management confident about maintaining adequate funding flexibility for expansion Strategy •Company focusing aggressively on Maharashtra, Uttar Pradesh and Bihar rollout opportunities •Strong focus on automation of billing, warehouse and rental management systems •Lotus Tele Infra acquisition strengthening northern India presence •Lithium battery deployment completed across network replacing VRLA batteries •Management confident about strong FY27-FY28 growth led by Vodafone and future BSNL rollout
-
BSNLCare (@bsnl_care) reported@ARNABRAY2004 Dear Customer, your complaint F0123158039079 has been addressed. The concerned team informed that 4G installation & network fine-tuning are in progress and expected to complete by July ’26. For further issues, please contact us. Regards, BSNL Care (Shahjahan)
-
BSNLCare (@bsnl_care) reported@GaganKhoda0121 Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F086161465771 . Thank you for your patience. Regards, BSNL-Care (Neha)
-
BSNLCare (@bsnl_care) reported@HelpNaturerecov Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)