1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • 72% Internet (72%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 6% Phone (6%)

The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700094 , 700108 , 700052 , 700013 , 700006 and 700061 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 7 days ago
Kolkata Internet 8 days ago
Kolkata Total Blackout 8 days ago
Kolkata Internet 12 days ago
Kolkata E-mail 14 days ago
Kolkata Total Blackout 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • speakingfoolish
    Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West Bengal

    Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • Subhaji78801939
    Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Comefeelme_9 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1819165959580  Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pannkajmahto Dear Customer, BSNL 5G in Ranchi, Jharkhand is currently under working and will be rolled out in a phased manner after network upgradation. Kindly stay tuned for updates. Regards, BSNL Care (VikashT)

  • Manish_SIngh_81
    Manish (@Manish_SIngh_81) reported

    @Airtel_Presence By rescheduling without customer's confirmation, you guys can take the system forgranted. Someone has managed time from schedule as per time slot given by @airtelindia & a technician can spoil the entire planning by saying no and rescheduling at his own. @airtelindia is new BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Prakashmswamy Dear Customer, We acknowledge your concerns regarding service quality and system reliability. BSNL and India Post are continuously working on upgradation of their infrastructure to improve connectivity, and customer experience across all locations. Regards, BSNL Care(Pravesh)

  • Prakashmswamy
    Prakash Swamy (@Prakashmswamy) reported

    @AshwiniVaishnaw If computers are not working why keep post offices open sell it to ST couriers majority of post offices in Chennai face Internet issues due to antiquated BSNL ,systems always down poor suffer rich prefer ST Courier why waste you work with Ambanis why not introduce jio in posts

  • kartikkumar3535
    कार्तिक (@kartikkumar3535) reported

    Hello BSNL Mera March & June ka regular bill se extra bill aaya hai, customer care wale mujhe hi blame kar rahe hai I have subscribe anything jab ki mai time par bill payment karta hu and nothing I have to do.Regular monthly payment karta hoon. @BSNLCorporate @TRAI

  • rkchkumar
    Rakesh (@rkchkumar) reported

    @bsnl_care I have ported out to jio recently and a more satisfied with the services. BSNL unable to rectify issues and finally surrendered stating that a new tower is needed in vayushaktinagar Gandhinagar to resolve the issues. However thanks for your concern

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MOTABHAI0511 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number F153164799142 . Thank you for your patience.  Regards,  BSNL-Care (Lokendra)

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @bsnl_care @i2suman Can't believe that CTD have not deployed Band 1 2100 MHz & Band 41 2500 MHz in that region, hope BSNL knows very well that most handsets doesn't support Band 28 700 MHz @bsnl_kotd

  • Visvanathann
    Visvanathan N (@Visvanathann) reported

    @dmuthuk As a consumer, smart meter is required. Smart meters will help Tangedco reduce revenue loss. All losses and inefficiencies are passed on to consumers as tariff increase. Let private DISCOMs be allowed. Consumers don't have choice. It is like old BSNL with no competition.