1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jun 18, 9:03 PM GMT+5:30.
  • 68% Internet (68%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% Phone (11%)

The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700094 , 700108 , 700012 , 700052 , 700013 and 700006 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 3 hours ago
Kolkata Internet 7 days ago
Kolkata Internet 8 days ago
Kolkata Total Blackout 9 days ago
Kolkata Internet 12 days ago
Kolkata E-mail 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • SOUVIK68880053
    SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal

    @BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandeep45744932
    Sandeep Kumar Gautam (@Sandeep45744932) reported

    BSNL network problem net speed and outgoing call @BSNLCorporate@

  • tech_feed2023
    Ved Singh (@tech_feed2023) reported

    @dthakur36 In my area both Jio and Airtel connection are best!!! but Vi is working on their network 2 years ago Vi network is worst but now Vi is much improved If we talk about BSNL i had no idea about that!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MOTABHAI0511 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number F153164799142 . Thank you for your patience.  Regards,  BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SastaMemeWala Dear Customer, Sorry for the inconvenience caused to you! .This is to inform you that your complaint number F1618165145443 has been attended by the concerned team. As per the latest update, the technical team is actively working on the issue and necessary action is being taken to resolve it at the earliest for smooth service restoration. Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @wowapoorv Dear Customer, We regret the inconvenience caused. Kindly DM us the concerned BSNL mobile number, recharge date and time, transaction ID/UPI reference number, complete address with PIN code, and an alternate contact number so that the concerned team can verify the matter and assist you accordingly. Regards, BSNL Care (Vikas)

  • rajeshcshah69
    Rcs (@rajeshcshah69) reported

    @BSNLCorporate @JM_Scindia see the irony before examining or inquiring they gave the number on Sunday and closed on Monday see the irony Dear customer, your docket has been closed. Docket Number-F1415164211926. BSNL Call Centre

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjayk42947892 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1629165118718 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

  • Tarun7988
    Tarun (@Tarun7988) reported

    @BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.

  • ARUNAHI12883089
    ARUN AHIRWAR (@ARUNAHI12883089) reported

    Complaints are even being closed without my confirmation while the service remains non-functional. I've also tried contacting the local service provider (+91 94244 93777) multiple times, but my calls have gone unanswered. This level of service is unacceptable. #BSNL #Broadband

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @arijit_basu Dear Customer, To port to BSNL, SMS PORT [mobile number] to 1900. You'll receive a UPC code. Visit your nearest BSNL CSC with this code and valid ID proof to complete the porting process. Regards BSNL Care(Mubeen)