BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 15, 3:00 PM GMT+5:30.
- Internet (53%)
- Total Blackout (24%)
- Phone (24%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700108 , 700026 , 700001 , 700023 , 700027 , 700094 and 700061 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 17 hours ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Total Blackout | 5 days ago |
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Kolkata
|
Total Blackout | 5 days ago |
|
Kolkata
|
Total Blackout | 7 days ago |
|
Kolkata
|
Internet | 10 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalI got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.
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SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal@BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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unknown (@koushalKashyap5) reported@BSNLCorporate @CMDBSNL @robertravi21 Or network 🛜 kitne rupees m aaynge please answer bsnl
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ツ (@Itz_Igris) reportedBsnl network 🔥🔥🔥
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Aniket seth (@Aniketseth4) reported@BSNLCorporate @CMDBSNL @robertravi21 No network since 8 April, kaamchor BSNL network
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Joseph (@panicker16141) reporteddid MNP from Airtel to BSNL on December 2025. If the sim onboarding app of BSNL had issues back then, cannot say much. But it got activated by then with Rs 1 FRC which would provide 2GB/Day for 30 days followed by 599 plan with validity of 70 days making it 100 days.
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Fareed Aalam (@AalamFareed) reported@BSNLCorporate I have applied for a BSNL fiber connection on 7 April 2026. Done advance online payment of 999, generated CAF and allotted land line number but the local team have not installed any wire and activated my connection. Tired of calling them. Help
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Ocean Wave (@Dynamo_2024) reported@BSNLCorporate @CMDBSNL @robertravi21 The customer will be left stranded once the new BSNL SIM fails to provide a network. Forget about 4G or 5G—even 2G will barely work.
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Jitendra Verma (@jitendraverma__) reportedIt’s been almost 2 years since I got BSNL SIM, and it’s now my personal number. I kept waiting for the network quality to improve, but honestly, I haven’t seen any real improvement. Looks like I will have to port this number to another service provider. Should I wait?
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self employed boy from assam (@Nirupam79827835) reportedToday i was visit in sundarban west bengal there are all network operators provide good network and data connectivity except BSNL @BSNL_WB @BSNL_KOTD please upgrade network connectivity in this place which was UNESCO heritage area
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Wetheindia (@Sujith81833737) reported@Rahuls011 @JioCare fraud jio no signal and i also have same problem internet over fast compare to others while i use airtel or bsnl i never face this problem
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Sueli Dey (@suelidey) reported@BSNLCorporate @BSNL_KOTD my father’s mobile phone with a BSNL sim has been lost/stolen. He is admitted in ICU for a critical condition. After repeated attempts to call customer care to block the sim I’m not able to get response from customer care. Please help!