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BSNL Outage Report in Kolkata, West Bengal

Why is my BSNL service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700026 , 700007 , 700006 , 700108 , 700052 , 700032 and 700010 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Full Outage Map

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  • 40% Internet (40%)
  • 26% Phone (26%)
  • 21% Total Blackout (21%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Total Blackout 2 days ago
Kolkata Internet 2 days ago
Kolkata Phone 2 days ago
Kolkata Phone 5 days ago
Kolkata Internet 6 days ago
Kolkata Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthamRamesh
    Ramesh Matham (@MatthamRamesh) reported

    @Trilochanbharat sadly lost his poor father to cancer bcos there aren't enough govt hospitals to treat the poor. Gov should build more hospitals, edu institutions, rather than throw tax money on AI, BSNL etc. Yet @Trilochanbharati opposes disinvestment. Irony!

  • wajimir
    وجاہت رسول Wajahat Rasool (@wajimir) reported

    From last one month I'm complaining to the BSNL and booking complaint on 198, 1500 that my landline number 0194-2438443 is not work & can't able to make calls, every time their response that grievances have been resolved, but problem is as it is. @Bsnl_Kashmir @BSNLCorporate

  • love080894
    Love Prakash (@love080894) reported

    Bsnl network has a big problem in Beniganj. Day 2-2,3-3 Days networks disappear @BSNLCorporate @BSNL_UPW

  • BSNL_OR
    BSNL_Odisha (@BSNL_OR) reported

    @desharanjan Dear customer installation charges in odisha telecom is also free till 31st Mar,'2021.Thanks for using BSNL service.

  • Abhinav30251339
    Abhinav Kumar (@Abhinav30251339) reported

    @BSNL_BR #BSNL #bihar ka sabse kharab #Network . B- bhai S- saheb N - nahi L- lage ge. That is actually full form of BSNL.

  • mysbi2020
    Humble Blessed (@mysbi2020) reported

    @BSNLCorporate Services are extremely pathetic .data speed is slow .Fiber isn’t working flawlessly.bsnl tower is missing .all these things happening in Lasjan area where I am residing .thx

  • Crypt12372684
    Crypt (@Crypt12372684) reported

    @MrAnilKumarSing @Trueindian456 @SChoudharyNews Modi was not elected to sell all the property that the government owned he was elected to manage the assets better. So don't keep saying that bsnl should sold etc. It has the biggest network in india It has to managed properly. Selling anyone can do it's a cowardice behaviour.

  • KangkanDAura
    Kangkan Kalita (@KangkanDAura) reported

    @BSNLCorporate Hello, I have received a call from 7001206171 asking to provide remote access to my mobile to connect to bsnl sever. Also asked to login to my bsnl app. Was the call from your end..??

  • HariKumarNG
    Hari Kumar N.G. (@HariKumarNG) reported

    @rsprasad My BB most of the time not working. Should I withdraw the connection.dear customer, your complaint on service 044-28511239 is registered.your docket number is 125312155897 please contact bsnl customer care 1500 for further queries. N G Sridharan (Handicapped person.

  • ZAINFAIZAN1
    ZAINFAIZAN (@ZAINFAIZAN1) reported

    @BSNLCorporate Hi, BSNL if i will not be getting any uploaded in self care till coming friday then i will discontinue my connection. Because can't go with pathetic service and will never recommend anyone in future.