BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 18, 9:03 PM GMT+5:30.
- Internet (68%)
- E-mail (11%)
- Total Blackout (11%)
- Phone (11%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700094 , 700108 , 700012 , 700052 , 700013 and 700006 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 19: Problems at BSNL
BSNL is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 16 hours ago |
|
Kolkata
|
Internet | 8 days ago |
|
Kolkata
|
Internet | 9 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Internet | 13 days ago |
|
Kolkata
|
15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
-
Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
-
Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?
-
Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
-
Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
-
Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
-
Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal@Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
-
DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
-
Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
-
Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
-
Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
-
GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture
-
Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
-
Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
-
Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
-
Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
-
Ⓢⓤⓝⓝⓨ (@Sunny____123) reportedIf you have BSNL sim, which BSNL recharge you choose? Anyone know any better plans in BSNL, after this 197 become poor Bsnl is actually costly than jio lol
-
BSNLCare (@bsnl_care) reported@prateek12391486 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1611164913901has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Ankit)
-
Rebatiraman Panda (@RebatiramanPan1) reportedto some other more particularly to jio or airtel.. why so ?? It deliberately done to slow down net speed of bsnl ?? Only advertisement of high speed but in action totally down.. please look into it..
-
Mahipal Reddy K (@MahipalKolan) reported@JM_Scindia sir, My mobile outgoing not working since sep2025 when recharged for one year. Raised complaints to all levels including CMD everytime but no resolution. Better you change unfit cmd to save bsnl. How ever I will port out in sep 26. They register & close my complaints
-
Shwetank Shukla (@shivohamshivam) reported@sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏
-
Sundar (@Sundar9122024) reportedAirtel Fiber Issues: Trading Latency: High ping spikes during orders; lagging compared to old BSNL Ethernet. Smart Bulbs: Wipro lights won't connect due to combined 2.4G/5G Wi-Fi names. split the Wi-Fi bands and connect a direct LAN cable to my CPU. @Airtel_Presence
-
Satya Prakash (@satyagurung) reported@BSNLCorporate @CMDBSNL @robertravi21 Guys don't take BSNL connection, I thought of supporting them by using the connection, but customer service is pathetic. You will regret.
-
Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNLCorporate BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue. @BSNLCorporate
-
SATISH BHARTIA (@bobbybhartia) reported@BSNLCorporate @BSNL_AS what is the reason that BSNL mobiles are out of service at Nalbari since today afternoon ? Is there any favour taken from your department to keep services down to benefit private operators ? I heard there are 20times for employees in BSNL than pvt cos
-
Parixit singh rajpoot (@ParixitRajput) reported@BSNLCorporate @CMDBSNL @robertravi21 What about networking,,,we are in Ghazipur district,uttrrauli,I have bsnl sim ,but not in use from 5 years,just because of poor network