BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 6, 3:00 PM GMT+5:30.
- Phone (43%)
- Internet (29%)
- Total Blackout (29%)
The latest reports from users having issues in Kolkata come from postal codes 700010 , 700006 , 700050 , 700063 , 700026 , 700094 , 700065 and 700090 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 1 hour ago |
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Kolkata
|
Phone | 23 hours ago |
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Kolkata
|
Phone | 3 days ago |
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Kolkata
|
Phone | 4 days ago |
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Kolkata
|
Phone | 4 days ago |
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Kolkata
|
Internet | 14 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
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Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Karthick (@Karthickrasel) reported@BSNL_TN UPC port issue is going on for almost 4 days and everytime I call custom support they are asking 24 hours,they ask me to retry and 1.20goes to BSNL and service is not offered.what kind of service BSNL offers people,
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BSNLCare (@bsnl_care) reported@Vinodlambora Dear Customer, We apologize for the inconvenience caused. Our team is currently working on the issue (E0222144551742), but we do not have an exact timeline. We will notify you as soon as we receive any updates. Thank you for your patience. Regards, BSNL-Care (Sangita)
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BSNLCare (@bsnl_care) reported@thetechiegroot Dear Customer, There’s no cause for concern. To deactivate your SIM, please visit your nearest BSNL Customer Service Center (CSC) with a completed application form and a valid ID proof. Regards, BSNL Care (Sourav)
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India Post (@IndiaPostOffice) reported@indianshaqib Inconvenience caused is highly regretted. The matter has been taken up with BSNL Authority and the service provider to restore the connectivity at the earliest.
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Abhilash Mohanty (@Abhilash5591) reportedI purchased a bsnl prepaid sim from 4th may but till now it hasn't been activated @BSNLCorporate what kind of service is this? such kind of pathetic and disgusting service i didn't expected from company like bsnl.
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BSNLCare (@bsnl_care) reported@vikashk86840420 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E0311144903540) and will get back to you with a better resolution soon. Regards, BSNL-Care (Lokendra)
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Kashyap Joshipura (@KJoshipura) reported@BSNLCorporate @CMDBSNL @robertravi21 Sir our telephones and internet lines are not working since 26thApril 2026.While checking with BSNL VASANA Ahmedabad…informed us.....COPPER WIRE LINES STOLEN FROM LOCKED JUNCTION BOX located near AshokNagar Paladi Ahmedabad 7 Is it possible ??
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BSNLCare (@bsnl_care) reported@kotalAvik21 Dear Customer, We regret the inconvenience. Please be assured that our team is actively working on your complaint (E0319144754530) and is making every effort to resolve it at the earliest. We appreciate your patience and understanding in this matter. Regards, BSNL Care (Kusum)
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Om Prakash Choubey (@opchoubey1707) reportedNo action has been initiated by the BSNL Officials even after 19 days of paralysed network at Hayuliang-792104
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Sumit Kumawat (@SumitkKumawat) reported@JioCare Just copy paste standard template messages. No real resolution even government @BSNLCorporate provide better and timely solution for any downtime. My biggest mistake to switch from BSNL to JIo.