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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • 71% Total Blackout (71%)
  • 14% Internet (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700010 and 700002 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 10 days ago
Kolkata Phone 15 days ago
Kolkata Total Blackout 16 days ago
Kolkata Total Blackout 19 days ago
Kolkata Internet 20 days ago
Kolkata Total Blackout 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • esumitc
    Sumit (@esumitc) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • EskayWrites
    sreekanth (@EskayWrites) reported

    Reason why they were bleeding ISRo with low wages, bad conditions & pushing out the scientists Just like how they bled BSNL for JIO Doing the same with ISRO Gone are those institutions we used to be proud of. Everything’s given to Modis gujjus friends by destroying existing ones

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Shubham80638646 Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G2030180614869) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

  • MundraAkhil
    AKHIL MUNDRA (@MundraAkhil) reported

    @BSNLCorporate @bsnl_care @BSNL_MP_Circle Dear BSNL, despite recharging my SIM, I can receive incoming calls, but outgoing calls are not connecting and SMS are not being sent. This issue is causing serious inconvenience. Please resolve it at the earliest. #BSNL #CustomerSupport

  • saysatheesh
    Satheesh Kumar (@saysatheesh) reported

    @hail_mahesh @yuvcaptain @airtelindia Never.. I may convert to BSNL or stay in Airtel. Nothing else

  • Aditya_Extd
    Aditya_Extd💝 (@Aditya_Extd) reported

    Good improvement of 4G by @BSNLCorporate at my location. Also they have turned off 3G HSPA+ Service, end of an era for sure. My internet journey had begun from BSNL 3G. But still nearby towers are still on 2G, recieving 4G services from almost a BTS 8KMs away. @bsnl_care

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Who asked new tower?? Stupid!!! Only asked to fix the ups in current tower and never requested new tower. Omg. Bsnl first have a good customer executive.@PMOIndia do ind is paying for bsnl who doesn't even understand concern that has already 25+ complaints. Pathetic bsnl

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @souvik_ghorui Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused to you. Our team is actively working on the reported issue and making all necessary efforts for an early resolution. We will keep you updated once further information is received from the concerned team. Regards, BSNL Care (Neha)

  • GndcTrust
    Gopinath Dham Charitable Trust (@GndcTrust) reported

    @bsnl_care Complaint Number is fine. But what’s time line for service. Should have been done in less than 24 hrs but it’s already 24x7=168 hrs - no sign of service getting restored. Local BSNL officers unable to answer.SOS

  • b_shreekara
    Shreekara B (@b_shreekara) reported

    @JioCare @reliancejio, Jio tower at Kalmadka (PIN: 574212) has been down since yesterday and many people are facing issues. As BSNL does not provide reliable service in this area,most residents depend on the Jio network.Kindly take immediate action to restore the network service.

  • acetechtron
    Akkashi (@acetechtron) reported

    @amangoeliitb Same I just switched to BSNL Call signal har jagah mil jata hai