BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Aug 31, 1:16 PM GMT+5:30.
- Phone (48%)
- Total Blackout (39%)
- Internet (13%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700050 , 700108 , 700005 , 700054 and 700061 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at BSNL
BSNL is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 6 days ago |
|
Kolkata
|
Total Blackout | 10 days ago |
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Kolkata
|
Phone | 12 days ago |
|
Kolkata
|
Phone | 15 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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somak bhattacharya (@somak123) reported from Kolkata, West Bengal@BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal• The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kunwar Shikhar (@KunwarShikhar) reported@excitel_rocks This is my connection no. 5320008850, registered name Kunwar Shikhar. Check the ticket history about no connectivity issue. You guys are worst than BSNL. Your services are like government services. Only problem no solution. BSNL works more than Excitel.
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@mhawaldarm Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I021200249296. Thank you for your patience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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Aditya_Extd💝 (@Aditya_Extd) reported@TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..
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BSNLCare (@bsnl_care) reported@AakashB14284350 Dear Customer, Greetings of the day! At present, we do not have any updates regarding this matter. We kindly request you to refer only to the official BSNL channels for authentic information and updates. Regards, BSNL Care (Shahjahan)
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Anil Relan (@AnilRelan4) reported*🚨 CRITICAL UPDATE: ANNU PROJECTS IPO LISTING CRASH* 👉🏻AS REPEATEDLY WARNED BY IPO BAZAAR SONIPAT, ANNU PROJECTS LIMITED HAS WITNESSED A SEVERE DISCOUNT LISTING TODAY. THE STOCK OPENED AT ₹72.00, DOWN BY -₹27.00 (-27.27%) FROM ITS IPO PRICE OF ₹99.00 WITH A TRADING VOLUME OF 48,65,379 SHARES. 🛑KEY RISKS RECAP: TROUBLED EXECUTION: MID-WAY PROJECT CANCELLATION BY BSNL AND ONGOING DISPUTES WITH A2Z INFRA AND ITI LIMITED. 🛑HEAVY PENALTIES: SEVERE LIQUIDATED DAMAGES PAID DUE TO DELAYS IN ROW AND FOREST CLEARANCES (₹4.20 CR IN FY24, ₹85.2 LAKH IN FY25, AND ₹9 LAKH IN FY26). 🛑POOR INSTITUTIONAL INTEREST: ONLY 10% ALLOCATION WAS RESERVED FOR QIBS WHILE 50% WAS DUMPED ON RETAIL INVESTORS. 🤝STAY CAUTIOUS AND STAY CONNECTED FOR FURTHER UPDATES! 🔵IPO BAZAAR SONIPAT 🟢
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BSNLCare (@bsnl_care) reported@Mr_MukeshSoni Dear Sir, Greetings of the day! For any assistance, you may contact BSNL Customer Care at 1800-180-1503. For obtaining a premium number, kindly visit your nearest BSNL Customer Service Centre (CSC). Regards, BSNL Care (Sangita)
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Harsh040 (@Harsh04010) reportedPathetic service @BSNLCorporate @BSNL_KTK. Agent took my name, said "internet not working, can't help," and hung up on me. Absolute disgrace. Fix this immediately and act on this agent. #BSNL #BSNLDown
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Dr. Rajendra Shinde (@veerite) reported29.8.26 Reminder 2 : SRH251196844006 created on 26.8.26 to get 25 years post paid ported back to bsnl, google pay recognises number as post paid bsnl but self care doesn't.Each screenshot has date Issue not resolved @PMOIndia what स्वदेशी is this with such officer @cgm_mh_bsnl ?