1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
  • 55% Phone (55%)
  • 27% Internet (27%)
  • 18% Total Blackout (18%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700094 , 700027 , 700050 , 700063 , 700026 , 700065 and 700090 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at BSNL

BSNL is having issues since 03:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 5 days ago
Kolkata Internet 8 days ago
Kolkata Phone 10 days ago
Kolkata Phone 10 days ago
Kolkata Phone 13 days ago
Kolkata Phone 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • Bharotia
    Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ash_clim
    Ashwin (@ash_clim) reported

    I have shut down my Jio sim and if you can port then please port it to BSNL. Until they do not start bleeding customers nothing will change.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PratickKumar95 Hi, We acknowledge your concern and are actively working towards finding an effective solution. Your complaint(E1422150289435) has been escalated to the department and you can expect a response shortly. We appreciate your patience. Regards, BSNL-Care (Shatrughan)

  • Jayakrishna355V
    Dr.v.jayakrishna (@Jayakrishna355V) reported

    @BSNLCorporate @bsnl_tt Compliant on BSNl 04029332643, No internet ,frequent disruptions ,worst service would PGM Telangana pl look into and help ,Most complaints of frequent disruptions

  • sumanpandit444
    Suman Pandit (@sumanpandit444) reported

    @JM_Scindia @BSNL_KOTD @BSNLCorporate BSNL PRE KOL CIRCLE CUST CARE HORRIBLE 1503 AFTER WAIT 18MINT. THEY ADVISE ME CALL 1800 345 1500, 2ND ONE ADVICE CALL 1 ST ONE, MANY TIMES WE NOT RECEIVED PROPER SUPPORT, PLEASE REBUILD CUSTOMER CARE SUPPORT Excellently.

  • Inderjeetkumar_
    Inderjeet Kumar (@Inderjeetkumar_) reported

    @bsnl_care I’m unable to get proper support on BSNL helpline 1800-180-1503. Calls often do not connect, and when they do, I am kept on hold for several minutes and then the call gets disconnected. Please help resolve this issue and provide proper assistance for my query.#BSNL

  • neelamedico
    Dr.Neelamegam (@neelamedico) reported

    @bsnl_care As usual the docket is closed. Means you are not for the customers . Only for the bsnl employees. I thought there would be some courtesy on the money of the customer. It's repeating open docket and closing it for formality

  • MUKESH456130
    Mukesh Kumar (@MUKESH456130) reported

    @BSNLCorporate Ground reality is that in my village Gyaspur, Post – Kaurauta, PIN Code – 803202, there is hardly any BSNL network signal or proper 4G coverage available. users do not even get signal barsMany business men students andworking professionals are suffering due to poor BSNL network

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @personalbl67987 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1515150666002. Thank you for your patience. Regards, BSNL-Care (Sahil)

  • PeaceI234
    Peace Id (@PeaceI234) reported

    @BSNLCorporate I have bought a new sim but can't activate bsnl tv and also can't use it. Your customer care doesn't do anything and gives fake update of restored. Your bitv doesn't support new sim activation plan support. Your indoor coverage is trash in my area, other areas are good.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vikashk86840420 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Shatrughan)