BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 3 outage signals in the last 24 hours around Kolkata, including 3 direct reports.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 13, 11:30 AM GMT+5:30.
- Total Blackout (73%)
- Phone (20%)
- Internet (7%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700012 , 700032 and 700063 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at BSNL
BSNL is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 9 hours ago |
|
Kolkata
|
Total Blackout | 17 hours ago |
|
Kolkata
|
Phone | 24 hours ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us
-
Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
-
Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
-
Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
-
Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
-
DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
-
Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
-
Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
-
Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
-
Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
-
Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
-
Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
-
Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.
-
Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.
-
SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
-
राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalI got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
-
💱Liquidity_Hunter💲😎 (@Owner_xShivam) reported@SidharthKourav BSNl network is very bad... I hav mostly time call bhi nhi aata he koi lgata he to ,, They should improve network 🛜 also VI also
-
Jai Prakash Saxena (@JaiPSaxena) reportedI have bsnl retired category postpaid mobile 9411112235 ,facing problem that it's free data 1500 exhausted soon and I am not in position to add on any data plan , if anyone can help , please extend help soon , thanks
-
Striker-Falcon 1 (@Expditr12) reported@bsnl_care @neopalmtree01 See, now BSNL also replied so fast. You never see Jio doing that.
-
Best Deals (@tanaymehrotra1) reported@Nitesh805181 Everyone should have a BSNL SIM as a secondary network; who knows if these private entities squeeze your pockets and make you a beggar by changing their recharge plans.
-
Mahipal Reddy K (@MahipalKolan) reported@bsnl_care Your team is always working hard since a year to resolve my issue by closing the docket or complaint simply mentioning issue resolved. The recharge done for a year Is like a donation to bsnl and not for service. Check the outgoing data since 05-08-2025 & then reply.
-
blade runner (@PoovannaPaland3) reported@papps_gunner @HonestlySayiing But BSNL u won't get network at all
-
NIKHIL PATIL (@nppatil31589) reported@SidharthKourav BSNL is good in patches. And works only if you have Motorola phone. It has support of full band 28 unlike some Chinese phones. Vi is best in seven circles and on 4G only. But again if you are getting better 4G speeds than Airtel 5G, then what's the issue?
-
BSNLCare (@bsnl_care) reported@PadalaSasidhar Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working on your issue (H1224191206220) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
-
NIKHIL PATIL (@nppatil31589) reported@Faraz_x_ Tejas network in focus BSNL PROPOSES ₹77,000 CRORE CAPEX FOR 4G, 5G EXPANSION BSNL plans to invest ₹77,000 crore over five years to expand its 4G and 5G networks, with 2 lakh additional 4G sites targeted. Current 1L+2L additional. 3L sites. Guess I was right.
-
Yuvi (@yuvcaptain) reported@srinileaks Problem with bsnl is call quality.