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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 29, 8:26 PM GMT+5:30.
  • 38% Internet (38%)
  • 38% Total Blackout (38%)
  • 15% Phone (15%)
  • 8% E-mail (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700002 , 700012 , 700013 , 700094 and 700006 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 3 days ago
Kolkata Phone 9 days ago
Kolkata Total Blackout 11 days ago
Kolkata Internet 11 days ago
Kolkata Total Blackout 11 days ago
Kolkata Total Blackout 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • esumitc
    Sumit (@esumitc) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • NarayanchDas18
    Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal

    @BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RahulSardarSin2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F197166310676  Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nabasarkarNS Dear Customer, We regret the inconvenience caused. Please be assured that our team is actively working on your complaint (F1718165650163). We are continuously reviewing the issue and will provide you with a suitable resolution at the earliest. Regards, BSNL Care (Abhishek)

  • poojaguptaaron
    Pooja Gupta (@poojaguptaaron) reported

    @bsnl_care I complaint to sanchar saathi about the numbers and they said my query is resolved and now I have only 1 number then why your bsnl saying 9 numbers.please deactivate my number permanently asap so thay I can buy new sim. No-7376114113 No-8004313661 No-9452066815

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @niranjankumards Dear Customer, We regret the inconvenience caused and understand your concern regarding the delay. As shared earlier, 4G International Roaming services with 3UK are currently under testing. At present, we do not have any further updates regarding the launch timeline. We appreciate your patience and understanding. Any official update regarding the availability of the service will be communicated through BSNL's official channels. Regards, BSNL Care (Ankit)

  • WillayatAlii
    Willayat Alii (@WillayatAlii) reported

    BSNL network in our area remains frequently down & even when itz available, it fluctuates. Subscribers r paying 4 services they r unable 2 use, resulting in financial loss. Immediate intervention & a permanent, longterm solution r urgently needed. @bsnl_care @lg_ladakh @dc_Kgl

  • AndyBajaj53
    Andy (@AndyBajaj53) reported

    Jiofibre not working for 2 days. Jio app assigned engineer for 7th July. Monopoly in Uttorayan township Matigara Siliguri. No nearby mobile towers also. BSNL connectivity Nil. Jio sporadic. Very very bad connectivity and service. Your attention is needed. @AshwiniVaishnaw

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jhikravillage Dear Customer, We sincerely apologize for the inconvenience caused. Your complaint (G0123171602318) is currently under process and our team is actively working on it. We request your patience as we are working towards a resolution at the earliest. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @niranjankumards Dear Customer, We regret the inconvenience caused and understand your concern regarding the delay. As shared earlier, 4G International Roaming services with 3UK are currently under testing. At present, we do not have any further updates regarding the launch timeline. We appreciate your patience and understanding. Any official update regarding the availability of the service will be communicated through BSNL's official channels. Regards, BSNL Care (Ankit)

  • amitspeaks_
    🇮🇳Amit kumar rai🇮🇳 (@amitspeaks_) reported

    @bsnl_care @BSNLCorporate @bsnl_care Dear customer, your docket has been closed. Docket Number- F1629164854394. BSNL Call Centre But my problem didn't resolved, still i am unable to call. Incoming and outgoing going call not working but internet is working well. I have 1 year if recharge.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RaviKumar16289M Dear Customer, We regret the inconvenience. Please be assured that BSNL is continuously working to improve internet speed and network quality. Your concern has been noted and shared with the technical team for necessary action. Regards, BSNL Care(Shatrughan)