BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Jul 12, 11:23 AM GMT+5:30.
- Total Blackout (54%)
- Internet (23%)
- Phone (23%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 4 days ago |
|
Kolkata
|
Total Blackout | 5 days ago |
|
Kolkata
|
Total Blackout | 8 days ago |
|
Kolkata
|
Internet | 9 days ago |
|
Kolkata
|
Total Blackout | 13 days ago |
|
Kolkata
|
Total Blackout | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal@BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.
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Sumit (@esumitc) reported from Kolkata, West Bengal@PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Sudipta. B (@bsudipta81) reported from Kolkata, West BengalPathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
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Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Subham Mukherjee (@RohanSubham11) reported from Hāora, West BengalHello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...
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somak bhattacharya (@somak123) reported from Kolkata, West Bengal@BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.
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Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal@Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@ravipati_mithun @HDBFinServices Hi, We regret the inconvenience caused due to unwanted calls. BSNL does not initiate such calls. Kindly block the numbers or activate DND by sending SMS "START 0" to 1909. For assistance, contact BSNL Customer Care at 1800-180-1503. Regards, BSNL Care (Neha)
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Nature (@HelpNaturerecov) reported@bsnl_care Don't bsnl can't understand the issue? Why new tower to just fix ups issue in existing tower??? Just by now, 5.50 am to 6.10 am no tower in bsnl today. Like this 15 times a day. How to use during emergency?? Fix the ups issue and built new tower as it will take more than decade
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Samunder Singh (@Samunde74296137) reportedHello @airtelindia , @SunilBhartiMitl your internet and voice call connectivity services are failing despite you raising recharge rates!! Are you on the way of bsnl? I ported from reliance jio,but after 6-7 months of port, I'm feeling Cheated by the bloody service you provide!
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BSNLCare (@bsnl_care) reported@Avik24 Hi, We sincerely regret the inconvenience caused to you.Our team is actively working towards resolving the issue. We assure you that necessary actions are being taken to provide a resolution at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Mubeen)
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Milind (@milinds444) reportedI've raised a complaint since yesterday, it has been more than 24 hours still I've not received VoLTE for my bsnl number. Please help ASAP. @BSNLCorporate @trai
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BSNLCare (@bsnl_care) reported@Dev090886 Dear Customer, We apologize for the inconvenience caused. Your concern regarding the plan update and consent has been escalated under complaint number G1314177594809 for verification and resolution. Regards, BSNL Care (Shatrughan)
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白知白（科技与生活） (@qiqi_caijeff) reported@IndianTechGuide A satellite phone for Rs 1.34 lakh (~$1,600) from BSNL is actually a smart niche product for India. Satellite connectivity solves a real problem in remote areas with no cellular coverage. The question is whether BSNL can deliver reliable service and whether the handset quality justifies the price. For emergency services, disaster response, and remote workers, this could be a game-changer even at that price point.
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Rijwan Khan (@DearRijwan) reported@BSNL_HR I am from Jharkhand and want to participate in your Vanity Number e-Auction in another state. Can an outstation customer activate the winning SIM using Aadhaar from another state, or is a local address mandatory? Please clarify the outstation activation guidelines. #BSNL
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anita gambani (@AnitaGamba81031) reported@sam_ssm @bsnl_care @BSNLCorporate are you searching network manually and selecting vi ? because now bsnl have agreement with vi....let me know if it works..someone suggested here so am telling the same to you
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BSNLCare (@bsnl_care) reported@GovindRajSingh0 Dear Customer, We sincerely regret the inconvenience caused and understand your continued frustration regarding the network coverage. As per the update shared on your previous complaint, the matter has already been taken up by the concerned team and remains under review. We understand that you have been reporting this issue for a long time. Please be assured that the concerned team is continuously working on the required network enhancement. Since this involves infrastructure-related work, it may take some time. As soon as there is any progress in the coming phase, the same will be communicated to you. We appreciate your patience and understanding. Regards, BSNL Care (Ankit)