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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Apr 22, 7:10 AM GMT+5:30.
  • 56% Internet (56%)
  • 28% Total Blackout (28%)
  • 17% Phone (17%)

The latest reports from users having issues in Kolkata come from postal codes 700006 , 700010 , 700108 , 700026 , 700065 , 700090 , 700023 and 700027 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at BSNL

BSNL is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Internet 7 days ago
Kolkata Total Blackout 8 days ago
Kolkata Phone 8 days ago
Kolkata Internet 9 days ago
Kolkata Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • rajdubey43134
    Raj Dubey (@rajdubey43134) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Hello bsnl can you tell me which network is running in our Harsud 450116 right now in April 2026, 3G network or 4G, please bsnl team reply

  • brarharsh999
    harsh (@brarharsh999) reported

    @BSNLCorporate @BSNL_RJ My internet connection 01506-294110 is not working since the installation. BSNL took 12,000 plus gst in advance and not given any receipt. No internet and hard earned money gone. FRAUD. I have called BSNL local exchange but all in vain. Plz help 🙏.

  • biswa07
    Biswa (@biswa07) reported

    @BSNL_OR We are not able access internet for last 3-4 hours . Kindly look into the issue. Location : Phase -3 , Sector 10 CDA Cuttack #BroadbandFiber #BSNL

  • ShagunShaurya
    Shagunshaurya (@ShagunShaurya) reported

    @bsnl_care After n number of complaints regarding Poor internet and regular net disconnection and sarcastic replies from the bsnl section officer. we finally applied for disconnection. That too is not processed. No acknowledgement has been received. @BSNL_KTK @BSNLCorporate

  • amkulkarni11
    ATUL KULKARNI 🇮🇳 (@amkulkarni11) reported

    @bsnl_care Since 2011 That department is only telling on paper that BSNL 4g Network is available in my area but not on ground

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DBoobalan1994 Dear Customer, We have received remarks from concern department "File request sent for approval for bill waiver. once approved, area SDE will raise Ticket and resolve the issue pl." Regards, BSNL Care (Lokendra)

  • Mahendr8491928
    unavailable (@Mahendr8491928) reported

    @santhosh7681 Who said so?? BSNL has voice only plans, go and grab them. You want to avail services of a private company but want them at your whims and fancies. It doesn't work that way

  • rational_folk
    Rational Folk (@rational_folk) reported

    @TelecomTalk @dxace21 Indoor coverage where I am. Vi - **** BSNL - **** pro max Jio - Not ****, but stinks of **** Airtel - Usable.

  • sunnydagar9856
    sunny dagar (@sunnydagar9856) reported

    @BSNLCorporate @CMDBSNL @robertravi21 False n fake promises by the bsnl. Till date no 4g in delhi. But you promise it will be available in December 2025, maybe the calendar of bsnl is slow.

  • Gash_Tarukh
    GaashTaarukh 𑆓𑆳𑆯 𑆠𑆳𑆫𑆶𑆒🌟🇮🇳 (@Gash_Tarukh) reported

    I applied for @BSNLCorporate broadband connection. Services are so poor that I won't got for it ever again. Bsnl hasn't improved at all @JM_Scindia @BSNLEmployees