BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 12, 8:59 PM GMT+5:30.
- Total Blackout (69%)
- Phone (23%)
- Internet (8%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700012 , 700027 , 700032 and 700063 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 12: Problems at BSNL
BSNL is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 3 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Phone | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
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Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal@amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
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Nayan (@nayan___das) reported from Kolkata, West Bengal@TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Karthik (@Kartik_123_4) reported@glb_kannadiga @sharath_nayaka7 @airtelindia BSNL is worst in terms of call connectivity. Also no networks in very crowded places like railway stations, malls. Can use as a secondary sim as it very cheap
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BSNLCare (@bsnl_care) reported@WENOX_3 Dear Customer, Let's turn your experience around! You can contact your nearest BSNL outlet/CSC for more assistance, Looking forward to serving you! Regards, BSNL Care (Sonu)
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Thamaraiselvan (@LThamaraiselvan) reported@Gadgetsdata Everyone, support to BSNL. At the same time, BSNL, you should upgrade your technology to keep pace with the times.@BSNLCorporate
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BSNLCare (@bsnl_care) reported@Rajeshbommineni Dear Customer, Greetings of the day! As you have informed us that you are currently outside India and unable to visit personally, you may authorize a representative to visit the nearest BSNL Customer Service Centre (CSC) on your behalf. The representative should carry a valid ID proof and necessary documents for verification as per BSNL guidelines. Our team will assist you with the required process and provide further support. Regards, BSNL Care (Kusum)
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Diwaker Diwaker (@diwakerphysics) reported@BSNL_HP Dear bsnl HP THERE IS ISSUE WITH YOUR NEW BSNL SELFCARE APP every time when u need to use app u have to login which is very annoying Kindly please do the needful Thanks
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Arpan Paul (@arpan_a7x) reported@BSNL_KOTD WHY CALL FORWARDING IS NOT WORKING IN BSNL NEW SIM CARDS? I HAVE CHECKED WITH OLDER SIM CARDS AND CALL FORWARDING IS WORKING. WHAT IS THIS?
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BSNLCare (@bsnl_care) reported@MediaHelplineUP Dear Customer, Greetings of the day! For assistance, please contact BSNL Customer Care at 1800-180-1503. Should you require any further information or support, feel free to reach out to us. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@rcchaturvedi Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you.Please provide your BSNL and alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Sonu)
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I_am_Maverick (@Aniket_Marathe2) reported@Neend_Ki_Rani @JioCare Looks like BSNL towers are not working like they used to be #jio
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Triton Ganymede (@TG_TriGany) reported@someware1982 Contact BSNL Kolkata CTD GM CM at 9432000345 regarding your issue, the case needs to be escalated to the Sales & Marketing team if you have recharged on November 2025 the plan should be valid till October 2025 because INR 1999 prepaid mobile plan validity is 11 months.