1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 27, 8:46 PM GMT+5:30.
  • 50% Total Blackout (50%)
  • 42% Phone (42%)
  • 8% Internet (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700005 , 700054 , 700061 , 700050 and 700032 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 29: Problems at BSNL

BSNL is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 2 days ago
Kolkata Total Blackout 6 days ago
Kolkata Phone 9 days ago
Kolkata Phone 11 days ago
Kolkata Phone 12 days ago
Kolkata Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • anish6194
    Ak (@anish6194) reported

    @JioCare Their 5G network is absolutely zero around my place, my daily data limit is getting consumed, so why should I stay on this network and waste my money in the name of 5G, hence I will be satisfied with 4G networkin BSNL @BSNLCorporate

  • o_akhilesh
    akhilesho (@o_akhilesh) reported

    @TRAI Sir, Now all malaylees in ONAN festival moods...but Kerala BSNL customers are struggling for minimum data service in KOZHIKODE city. Pl do a benchmark test

  • Sammy00902880
    Sammy1818 (@Sammy00902880) reported

    @BSNLCorporate can you explain why does BSNL mobile do not operate in delhi .. all said and done some solution needs to be found for this @DoT_India

  • kishon_raj
    MSD007 (@kishon_raj) reported

    @BSNLCorporate @BSNLCorporate @BSNL_TN This is not a free service — we pay for it every month, and we expect a reliable service in return. Location: Thangachimadam, Ramanathapuram District, Tamil Nadu. I have been using BSNL for nearly 5 years, but the same issue keeps happening.

  • ParagAgraw39433
    Parag Agrawal (@ParagAgraw39433) reported

    @AnilRelan4 Very different businesses. Xtranet is a digital transformation company. #ESDS is a data centre and managed cloud company. Xtranet builds systems for its customers — the ERP, the applications, the integration. EPFO, Delhi Police, BSNL, Mumbai Metro. The customer owns what the system that gets built. The same kind of work TCS or Infosys do, but on a much smaller scale. But that system needs somewhere to run: servers, storage, power, someone watching it round the clock. That’s what ESDS sells — space and computing inside its data centres. The same job AWS and Azure do. So the same customer can hire Xtranet to build the system, and ESDS to run it. Different layers. Not alternatives.

  • NitinBisht1994
    CJP_ UTTARAKHAND (@NitinBisht1994) reported

    @BSNL_GJ helo bsnl gujarat..... please correct your network coverage in my area ..4g showing and data working but no income or outgoing call from my no. I am frustrated. Please do something. Area- Samana jam jodhpur near airforce Samana pin-360520

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KBrKHIMBAHADUly Dear Customer, We sincerely apologize for the inconvenience caused due to the VoLTE service issue on your BSNL number. To activate the VoLTE service, please type ACTVOLTE and send it via SMS to 53733. After sending the request, it may take up to 24 hours for the service to get activated. If the issue persists even after the mentioned time, please let us know for further assistance. Regards, BSNL Care (Ankit)

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @AnshPrakash1620 @INDIAN011947 No you not getting bsnl network due to very higher distance from the BSNL tower probably more than 2.5-3 kms at this distance 2G signal strength RXLEVEL will be at (-109 dBm), 3G signal strength RSCP will be at (-114 dBm) & 4G signal strength RSRP will be at (-133 dBm).

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sankalpkatre Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our concerned team is working on the issue, and we will share an update with you as soon as further information is available. Regards, BSNL Care (Mubeen)

  • akmal_kamr86311
    Kamran Akmal (@akmal_kamr86311) reported

    @BSNLCorporate @CMDBSNL Hey bsnl i have land plot on areas where you network isn't clear you can install tower there just contact me i live in patna main area