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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
  • 50% Phone (50%)
  • 33% Internet (33%)
  • 17% Total Blackout (17%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700094 , 700027 , 700050 , 700063 , 700026 , 700065 and 700090 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 3 days ago
Kolkata Internet 6 days ago
Kolkata Phone 8 days ago
Kolkata Phone 9 days ago
Kolkata Phone 11 days ago
Kolkata Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad

  • NarayanchDas18
    Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal

    @BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • Roopak165
    Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal

    @BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • speakingfoolish
    Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West Bengal

    Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • wannbe_secular
    Wanna be Secular (@wannbe_secular) reported

    @Airtel_Presence @Airtel_Presence Why does the network drop to 2G and show the “G” sign while I’m on a call? Haven’t you fully switched my BSNL number to Airtel 5G yet? It’s really frustrating and disappointing, especially since I trusted your company to provide a better experience than BSNL

  • abhishekS_27
    Abhishek Saini (@abhishekS_27) reported

    What a worst network and customer service @airtelindia has... Without any reason they suddenly turn down there customer data using facs. Lol Feels like #BSNL is way better than #airtel

  • shashidharhatti
    Shashidhar Hatt (@shashidharhatti) reported

    @ali_rahat_ @JioCare Time to switch to local service provider in your city both jio and Airtel are lot of ego and attitude. Please switch to local internet providers or BSNL Fiber at least you can talk directly or scold them. Don’t wait for jio to fix it.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @BhavtoshBH Dear Customer, Greetings of the day! At this time, we do not have any updates regarding this matter. However, once we receive any information, we will notify you promptly. Thank you for your patience and understanding. Regards, BSNL Care (Kusum)

  • DBoobalan1994
    D Boobalan (@DBoobalan1994) reported

    @bsnl_care I flagged low speed during install, but the BSNL officer ignored it & refused to log a complaint. This "negligence by design" is how BSNL Chennai hides failures. @TRAI, investigate the Madhavaram branch for blocking grievances! 🚨 #BSNL #Chennai #TelecomScandal

  • MRIGANKA144910
    MRIGANKA B. DEBNATH (@MRIGANKA144910) reported

    @BSNLCorporate my wife’s SIM suddenly stopped working. Number is linked with Aadhaar & bank accounts. Siliguri BSNL office refused SIM replacement cause Aadhaar biometric is locked and OTP cannot be received due to dead SIM. Kindly help with manual verification/reissue urgently.

  • shashidharhatti
    Shashidhar Hatt (@shashidharhatti) reported

    @Natarajkmnkmn @JioCare First do that don’t wait for jio to fix your internet issues go BSNL or local internet providers all the best

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DakeshiWolf Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kishanmpatell Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. They will be able to provide the necessary support and guide you through the process. Regards, BSNL Care (Avantika)

  • lurktoohard
    //san (@lurktoohard) reported

    If all private companies and schools go online, data consumption will increase too. What will PM Modi do in that regard? Since BSNL is hardly useful for stable Wi-Fi, dependency will shift towards private telecom companies, and these companies have already increased data prices by 25% (likely to increase more in 2026-27). Regulation should happen simultaneously, not just asking people to adjust without providing an existing solution.