BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 31, 3:19 PM GMT+5:30.
- Internet (62%)
- Phone (19%)
- Total Blackout (14%)
- E-mail (5%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700094 , 700108 , 700061 , 700010 , 700027 and 700063 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 3: Problems at BSNL
BSNL is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Phone | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Internet | 7 days ago |
|
Kolkata
|
8 days ago | |
|
Kolkata
|
Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
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Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal@BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal@DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Debadeep (@debadeep75) reported@bsnl_care @bsnl_care this is a BSNL system issue, not a customer issue. I have already provided screenshots as evidence. Asking customers to spend time calling customer care to report errors generated by BSNL's own systems is not a solution.
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BSNLCare (@bsnl_care) reported@GaganKhoda0121 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Nishuka)
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Sirajuddeen (@_sirajuddeen_) reported@XFreeze BSNL should first talk with their customer service team and fix that. Forget getting wifi to hard-to-reach villages. Its hard-to-reach BSNL itself
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Maneesh panwar (@manishpanwar547) reported@BSNLCorporate @BSNL_FRC_HELP Hello, I bought a new BSNL SIM but forgot the mobile number and network is not active yet. Please help me to find my number and activation status.
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BSNLCare (@bsnl_care) reported@NitinRohiwal Dear Customer, We apologize for the inconvenience caused. Kindly allow up to 7 working days for the recharge status to be updated. Once the status is updated, if you still do not receive a resolution, please feel free to contact us . Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@ddroutjh Dear Customer, We sincerely apologize for the repeated messages you received. for any assistance, you may contact BSNL Customer Care at 1800-180-1503. Should you require any further information or support, please feel free to reach out to us. Regards, BSNL Care (Nishant)
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Kashyap Joshipura (@KJoshipura) reported@BSNL_GJ BSNL People are good. However BSNL FTTH contractor has misbeahaved and abused me at my residence during their FTTH introduction in front of Official. informed this incident to Vasna Telephone exchange Ahmedaabad. My Landline and Internet are not working since 26042026
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The Wolverine \|/ (@WolverineBhau) reportedAirtel Wifi customer service @Airtel_Presence is so bad that Now I am thinking to port my Airtel mobile number to Jio, Vi, BSNL..
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Neeraj Agarwal (@taxpayer1978) reported@bsnl_care I was using BSNL previously, but the internet was always in ICU. The customer care is also usless. Even to cancel the connection, i had to run to BSNL office twice, with ancient methods of writing letters, and waiting in queue just to pay outstanding amount and return the modem. Even after cancelling, the bills came to me for a few months, until I went to BSNL and made a ruckus out of the useless processes. Then I let go BSNL for good. You have a great reach in India, but very poor systems & processes. World will not wait. You need to catch up. Thank you for your message though. Very kind of you.
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Nitish Kumar (@IAmNitish88) reported@bsnl_care @NarendraKr1993 @BSNLCorporate They promised to upgrade in August 2025, but nothing has happened yet. So, should we just keep recharging their SIM until then? I've now ported from BSNL to another telecom provider because of their network.