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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 10, 2:44 PM GMT+5:30.
  • 75% Total Blackout (75%)
  • 17% Phone (17%)
  • 8% Internet (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700012 , 700032 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 1 day ago
Kolkata Total Blackout 1 day ago
Kolkata Total Blackout 1 day ago
Kolkata Total Blackout 2 days ago
Kolkata Phone 2 days ago
Kolkata Total Blackout 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • speakingfoolish
    Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West Bengal

    Hi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • Subhaji78801939
    Subhajit Chatterjee (@Subhaji78801939) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sivakssn Dear Customer, We sincerely regret the delay and inconvenience caused. We understand your concern. Please be assured that your complaint (H0616188091835 ) is being actively worked on by our team on priority. We will update you at the earliest with a suitable resolution. Regards, BSNL Care (Gopal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MediaHelplineUP Dear Customer, Greetings of the day! For assistance, please contact BSNL Customer Care at 1800-180-1503. Should you require any further information or support, feel free to reach out to us. Regards,  BSNL Care (Nishuka)

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @Raul15476 Speed test conducted under the coverage of BSNL Kolkata CTD network MCC MNC/PLMN 404 81 in Band 1 LTE 2100 10 MHz Bandwidth check the images properly.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DuraiSatyakx Dear Customer, We regret the inconvenience caused. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL Care (Lokendra)

  • iyawarlatif
    Yawar🍁🍂 (@iyawarlatif) reported

    @bsnl_care @DoT_India Total communication shutdown on my BSNL number for 5 DAYS despite an active recharge & full network signal on screen. Still, zero incoming/outgoing calls, no internet, & even 1503 is dead. Absolute negligence! I am suffering severe personal/financial losses.

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Dear @BSNLCorporate & @DoT_India, I report zero BSNL signal at ground level in Bagahi Village, Navinagar, Aurangabad, Bihar (824302). We climb to the 2nd floor or walk 1.8 km just to receive an OTP. Please arrange a site survey at 24°42'35.1"N 84°12'59.8"E. #BSNL #NetworkIssue

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rajeshbommineni Dear Customer, Greetings of the day! As you have informed us that you are currently outside India and unable to visit personally, you may authorize a representative on your behalf to visit the nearest BSNL Customer Service Center (CSC) for assistance. The representative should carry a valid ID proof and required documents for verification as per BSNL guidelines. Our team will assist you with the necessary process. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. BSNL is making continuous efforts to improve network coverage and connectivity in Mumbai through ongoing network enhancement activities. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)

  • SikderSaptarshi
    Saptarshi Sikder (@SikderSaptarshi) reported

    @bsnl_care Madam, the details have been shared in DM. The 4G network is available in my location. However, it fluctuates too often and shifts into 2G mode which is the reason I am unable to use the internet. If service improves i can switch to BSNL postpaid.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SAMBITKUMAR1993 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H0822188620522. Thank you for your patience. Regards, BSNL-Care(Sourav)