BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Jul 12, 11:23 AM GMT+5:30.
- Total Blackout (54%)
- Internet (23%)
- Phone (23%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at BSNL
BSNL is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 4 hours ago |
|
Kolkata
|
Total Blackout | 1 day ago |
|
Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Total Blackout | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Sumit (@esumitc) reported from Kolkata, West Bengal@PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal• The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@Tat_Tvm_Asi Dear Customer, For further assistance regarding your request, kindly contact BSNL helpline at 9015345145& 9465101323. Our team will provide the necessary guidance and support to help regarding this matter or visit your nearest BSNL office. Regards, BSNL Care (Sonu)
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Swaminath Adabala (@Swaminath_0112) reportedBSNL Shimla, please help us out. The broadband is not working at Annadale for the whole day. Unable to do any work as a consequence. Please repair the infrastructure asap. @BSNL_HP @BSNLCorporate
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MetaMinds (@metamindsfirm) reportedBSNL launches its first satellite phone in India, priced at Rs 1,34,166. Runs on Inmarsat's network, works without cell towers, built for defence, disaster response, maritime and remote fieldwork. DoT clearance required before purchase. #BSNL #SatellitePhone
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Karan G 🇮🇳 (@carlessguy) reported@bsnl_care My only problem is I m not able to find nearest csc i tried ur website i tried cs toll free number, even ur bsnl cs not able to help me provide correct address, and ur saying me to visit nearest csc, is this a joke.
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Harry Al Gaib (@Harry_Raem) reported"works without mobile network coverage" So normal BSNL mobile network.
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Mohammad Ali (@yourmohdali) reportedI wanted to know my puk code. Here is no one using bsnl sim. Please help me @bsnl_care
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Rohan (@guptarohan16) reported@bsnl_care @India_tech_news Bsnl network is not available anywhere
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Swapna Kumar Panda (@swapnakpanda) reported@IndianTechGuide It means I will pay ₹1.34L to BSNL for not providing me good network. Very smart, BSNL.
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BSNLCare (@bsnl_care) reported@NDTVProfitIndia Hi, BSNL Satellite Phone is a specialized communication solution aimed at supporting critical sectors such as defence, maritime operations, and disaster response by providing connectivity in remote areas traditional networks may not be available. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@santosh_nift Dear Customer, Greetings of the day! For further assistance regarding your request, we kindly request you to visit your nearest BSNL Customer Service Centre (CSC). Our team at the CSC will help you with the necessary guidance and support. Regards, BSNL Care (Neha)