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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 23, 8:54 AM GMT+5:30.
  • 50% Total Blackout (50%)
  • 42% Phone (42%)
  • 8% Internet (8%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700005 , 700054 , 700061 and 700050 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 3 days ago
Kolkata Phone 6 days ago
Kolkata Phone 9 days ago
Kolkata Phone 9 days ago
Kolkata Internet 10 days ago
Kolkata Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • Bharotia
    Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • NarayanchDas18
    Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal

    @BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @soumen20233 Dear Customer, Sorry for the inconvenience caused to you! We would like to inform you that your concern has been noted, and we request you to please wait for 7 working days for the recharge status to be updated.  Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    Dear Customer, We sincerely apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your complaint number (H246196413178) and will get back to you with a better resolution soon. Thank you for your patience. Regards, BSNL-Care (Lokendra)

  • surajitbasak18
    surajit basak (@surajitbasak18) reported

    @pbhushan1 Kindly port to BSNL. Its service has improved a lot. 🙏

  • ramachandra_vr
    VR (@ramachandra_vr) reported

    @saysatheesh Typical DMK response!! Whoever is ruling - State or Centre, Govt can never be good in any business management. Take UPA era (even DMK was a partner). How many PSUs lost & closed? HMT, HAL, ITI BSNL - all of them failed when they were exposed to competition from private sector. TASMAC in TN is another example for bad customer service. Air India is another example. Privatising airports maintenance (you are not selling it) & collecting taxes is the best option. BLR, HYD also suffered initially because of AAI (not BJP time!). Later, they were privatised - by UPA... Now you see the difference...

  • setusavla
    Setu (@setusavla) reported

    📡 VODAFONE IDEA–BSNL: NETWORK SHARING TALKS Vodafone Idea and BSNL may enter into an agreement for network sharing, according to CNBC Awaaz sources. • Potential sharing of network infrastructure • Could help optimise network utilisation and costs • Details of the proposed agreement are yet to be confirmed.

  • LalitChilwal
    Lalit Singh Chilwal (@LalitChilwal) reported

    @JioCare I have made complaint from last 4 years but steps taken. The worst network of india. Even BSNL doing good. I have taken alternate sim of VI. And the location is ncr. Not out of India.

  • Bhartiya1412
    Common Man (@Bhartiya1412) reported

    No network. My number 8860889509 has no network for last one month. I visited bsnl office and replaced with new sim. However, till date problem persist. Can anyone help. @BSNLCorporate

  • Nyassyal
    Nyas Syal (@Nyassyal) reported

    @BSNLCorporate BSNL has plenty of problems. There's no point pretending otherwise . Network quality can be poor. 4G came far too late. 5G is still behind. There is bureaucracy, inefficiency and a lot of room for better management. Private operators have beaten BSNL on many of these things. That's reality. 2/9

  • nomoreesilence
    thoujanya kumar (@nomoreesilence) reported

    @lagettharoii Vallaki teliyada bongu, it is intentional. Adani ki Ambani ki ammeyyali anedi concept. Best example is BSNL. BSNL broadband is very good speed internet in most rural areas. Not their mobile network.all are intentional

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Gaurav44661912 Dear Sir, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (H236196088965  ) and will get back to you with a better resolution soon. Regards, BSNL-Care (kompal)