BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 11, 1:23 PM GMT+5:30.
- Internet (44%)
- Total Blackout (22%)
- Phone (22%)
- Wi-fi (11%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700108 , 700026 , 700001 , 700007 , 700094 , 700061 and 700028 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 2 days ago |
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Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Internet | 7 days ago |
|
Kolkata
|
Internet | 10 days ago |
|
Kolkata
|
Internet | 11 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal@CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.
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DJ (@John42604523) reported from Kolkata, West BengalWhen BSNL 4G service would start in kolkata circle @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
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ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal• The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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self employed boy from assam (@Nirupam79827835) reportedToday i was visit in sundarban west bengal there are all network operators provide good network and data connectivity except BSNL @BSNL_WB @BSNL_KOTD please upgrade network connectivity in this place which was UNESCO heritage area
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Sundar (@Sundar9122024) reportedDear Customer, Your complaint for 04634-211372 is booked. Reference id is 115244854. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNL_TN @BSNLCorporate
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BISWAJIT MOHAPATRA (@BISWAJITMO47015) reportedVery poor BSNL service in Amariaaghipur near Siva Mandir, Pakha Mohapatra Sahi, Balasore, Odisha. No signal, no coverage, no internet, nothing is working. This is causing serious inconvenience. Please fix immediately. @BSNLCorporate #BSNLComplaint
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ProudNoob (@surajku174) reported@opinionated92 @DefenceBrat @BSNLCorporate You're making points without even knowing full context. Research why our PSU are in bad condition and why BSNL is going almost bankrupt.
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HN Uniyal (@hn_uniyal) reported@BSNLCorporate The signal of BSNL is nowhere in the Mumbai. Is it in the knowledge of the Borad. It is very painful to say that people landing in Mumbai with BSNL connection can't communicate. Pl try to sign MoU with other Operator so that people are not punished for BSNL sim.
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ayush chaturvedi (@nautyayush) reportedThis delay is really frustrating. Request BSNL to update the directory and fix the issue at the earliest so customers can access essential banking services. @BSNLCorporate
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s singh (@surendr14682297) reportedDo not make customer fool you better know the problem, address and mobile no worst ever Bsnl.
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Mercy Roy (@MercyR26129) reported@BSNLCorporate My BSNL SIM is not receiving any SMS/OTP. Network is available but mobile network state shows disconnected. SMSC cannot be edited. SIM already replaced but issue persists. Kindly refresh HLR & SMS provisioning urgently. Mobile No: 7589337649 Location: Punjab
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Aakash Gour (@AakashGourX) reported🚨 BSNL Freedom Plan is back! 🇮🇳 You can now grab a new BSNL SIM for just ₹1 for a limited time! ✅ 30 days validity ✅ Unlimited voice calls across India ✅ 100 SMS/day ✅ 2GB data/day ✅ Great option for a second number or to test BSNL network Offer valid till April 30, 2026 How to get it: Visit your nearest BSNL CSC or authorised BSNL store, complete KYC, and the ₹1 Freedom Plan SIM will be activated instantly. Offline only offer — not available online.
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ayush chaturvedi (@nautyayush) reported@TRAI @AshwiniVaishnaw Banks have launched new 8-digit toll-free numbers for customer support, but BSNL hasn’t updated its directory yet. As a result, calls to these numbers aren’t going through. Because of this, I’m unable to contact my bank to get my credit card unblocked.