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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 12, 11:23 AM GMT+5:30.
  • 54% Total Blackout (54%)
  • 23% Internet (23%)
  • 23% Phone (23%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 3 days ago
Kolkata Total Blackout 4 days ago
Kolkata Total Blackout 7 days ago
Kolkata Internet 8 days ago
Kolkata Total Blackout 12 days ago
Kolkata Total Blackout 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • SOUVIK68880053
    SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal

    @BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

  • SukumarGoswam14
    Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • ajeet__sharma_
    Ajeet Sharma (@ajeet__sharma_) reported

    Dear BSNL Team, I am using a BSNL Fiber (WiFi) connection, but my internet keeps disconnecting again and again. I have tried contacting the customer care multiple times, but no one answers the calls @BSNLCorporate @BSNL_RJ @BSNL_TN

  • harsharma02
    Dev (@harsharma02) reported

    @bsnl_care Hi Team, Is there any update on this? I haven't received any call, message, or any other response from BSNL yet. Could you please let me know if I should continue waiting or switch to another network provider? @BSNLCorporate @BSNL_RJ

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @saaaanjjjuuu Hi, Inmarsat satellite phone service is available for areas with limited or no mobile network coverage. For more details, please contact BSNL toll-free number 18004257007 or visit your nearest BSNL office. Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jyotiranja51071 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G1322177579699. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • sankar_singh
    Sankar Prasad Singh (@sankar_singh) reported

    @JM_Scindia @BSNLCorporate @BSNL_OR Extremely poor service from BSNL. Frequent call drops, No internet at all. I am staying at District Headquarters and facing the issue. Repeatedly complaining but no response at all. Sir, as you committed kindly look in to the matter please.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @BsdkMani45946 Dear Customer, We apologize for the inconvenience caused. Your complaint number (G086174946369) is under process, and our team is working to resolve the issue at the earliest. Regards, BSNL Care(Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ChirantanGupta5 Hi, BSNL is committed to providing reliable communication solutions through advanced technologies. Our satellite phone service aims to ensure connectivity in remote and challenging areas. We are continuously work to improve customer experience. Regards, BSNL Care (Kusum)

  • DearRijwan
    Rijwan Khan (@DearRijwan) reported

    @BSNL_PB I am from Jharkhand and want to participate in your Vanity Number e-Auction in another state. Can an outstation customer activate the winning SIM using Aadhaar from another state, or is a local address mandatory? Please clarify the outstation activation guidelines. #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ExpressTechie Hi, Inmarsat satellite phone is a specialized service designed for areas with limited or no mobile network coverage. It supports voice calling and emergency SOS features. For more details, please contact BSNL toll free number at 18004257007. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @NSGawade Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern and regret the inconvenience faced due to the delay in recharge status update. In such cases, the recharge reversal/refund or status update process may take 3 to 7 working days as per the transaction process. We request you to kindly wait for this period. If the issue is not resolved within the given timeframe, please feel free to reach out to us. Regards, BSNL Care (Gopal)