BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 13, 4:19 PM GMT+5:30.
- Internet (53%)
- Total Blackout (24%)
- Phone (24%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700108 , 700026 , 700001 , 700027 , 700094 , 700061 and 700028 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Total Blackout | 4 days ago |
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Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Total Blackout | 6 days ago |
|
Kolkata
|
Internet | 9 days ago |
|
Kolkata
|
Internet | 12 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal@BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.
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Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal@Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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somak bhattacharya (@somak123) reported from Kolkata, West Bengal@BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD BSNL has started 4G services partially in CTD area on 18-12-2020 But I can't able to access 4G in my Sumsung Galaxy M20 device name My PH-8777032041, Address-14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 plz help me out.
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalI got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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India Post (@IndiaPostOffice) reported@kkunwar043 Sir, As per report of concern office, on 30th March, 2026 there was connectivity issue at the office and it was reported to BSNL by the office. Now there is proper connectivity at the office, you can visit the branch now.
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India Post (@IndiaPostOffice) reported@thanikapriya91 Sir/Madam, It is kindly informed that the network connectivity was down at Arakkonam HO since morning on 08.04.2026. The issue was escalated and BSNL officials worked on its rectification by replacing the torn cables through out the day after which the connectivity resumed at early morning on 09.04.2026. Inconvenience caused in this regard is highly regretted. Assuring you of best service always.
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ayush chaturvedi (@nautyayush) reportedBanks have launched new 8-digit toll-free numbers for customer support, but BSNL hasn’t updated its directory yet. As a result, calls to these numbers aren’t going through. Because of this, I’m unable to contact my bank to get my credit card unblocked. @BSNLCorporate @JM_Scindia
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s singh (@surendr14682297) reportedDo not make customer fool you better know the problem, address and mobile no worst ever Bsnl.
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amishmm (@amishmm) reported@BSNL_MH Ported from MTNL Mumbai to BSNL 4G on 6th April. From yesterday, network connects to Vi 4G OR Dishnet 4G but not showing VOLTE symbol. No calls, no SMS. How to resolve?
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Neeraj Chauhan (@Neerajchauhan45) reported@BSNLCorporate @BSNL_HP I visited three times to upgrade my old sim to 4g. Every time, they all give excuses like servers down. As I am handicapped, going somewhere is a big task. The location of the BSNL office where I visited is Baijnath district kangra-176125.
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Amrit Vikram Singh (@amritvikrams) reported@BSNL_UPEast @BSNLCorporate BSNL's service is very poor. If the power goes out for five hours, the BSNL network goes down. The BSNL network only comes back on when the power returns. Doesn't BSNL have a backup generator?
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Anurag Anand (@anandanurag00) reportedBSNL fibre down for days in Kapileshwar Sthan, Madhubani (Service No: 06271-222166). No one is responding — no customer care, no vendor, no BSNL staff. Absolutely no support. Still paying and forced to spend extra on mobile data. This is unacceptable.
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Rajat Dey (@rajatdey56) reported@payzapp everytime i try to pay bill for west bengal electricity and also try to recharge my bsnl no it always fail really pathetic experience
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mohd iqbal (@JkIqbal) reported@BSNLCorporate @CMDBSNL @robertravi21 BSNL 4g network full of bugs, unstable 4g network, call drop in my location