1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • 56% Phone (56%)
  • 22% Internet (22%)
  • 22% Total Blackout (22%)

The latest reports from users having issues in Kolkata come from postal codes 700026 , 700001 , 700108 , 700027 , 700050 , 700006 , 700090 and 700063 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 9 days ago
Kolkata Internet 9 days ago
Kolkata Phone 10 days ago
Kolkata Total Blackout 10 days ago
Kolkata Total Blackout 10 days ago
Kolkata Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL

  • Bhaskar05033039
    Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal

    @DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Praj94008934 Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (H286198321032 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards,  BSNL Care (Shatrughan)

  • Jordarjosh
    Josh (@Jordarjosh) reported

    @BSNL_GJ @BSNLCorporate I am in Ahmedabad, having BSNL fiber, my internet gets disconnected frequently, is it deliberately happening this to help other service provider?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @aspirantpromaxx Dear Customer, We understand your concern regarding the lost BSNL SIM. To get a duplicate SIM, kindly visit your nearest BSNL Customer Service Centre (CSC) along with a valid proof document. Our team at the CSC will assist you with the SIM replacement process. Thank you. Regards, BSNL Care (Gopal)

  • veeresh1976
    Veeresh K S 🇮🇳 (@veeresh1976) reported

    @CAPMohan @BSNLCorporate Wow! BSNL forgot to collect crores worth of rental charges from Reliance for the infra provided but hounds common citizens for service not provided.

  • RajatBaghel
    रजत बघेल (@RajatBaghel) reported

    @bsnl_care @BSNLCorporate @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.

  • Harsh04010
    Harsh040 (@Harsh04010) reported

    Pathetic service @BSNLCorporate @BSNL_KTK. Agent took my name, said "internet not working, can't help," and hung up on me. Absolute disgrace. Fix this immediately and act on this agent. #BSNL #BSNLDown

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rahuldubey1974 Dear Customer, Thanks to write us. BSNL is committed to providing fair, reliable, and transparent services to all. Your feedback is valuable, and we are continuously working to enhance service quality and support. Regards, BSNL Care (Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @arjun35175 Dear Customer, We sincerely apologize for the inconvenience caused. We have noted your concern regarding not receiving the OTP while trying to obtain a new BSNL SIM despite multiple attempts. In this case, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) or BSNL office with the required KYC documents to obtain a new BSNL SIM. The concerned staff can assist you with the SIM issuance and verification process. We appreciate your patience and understanding. Regards, BSNL Care (Ankit)