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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Phone, and Internet.
  • The most recent signal from this area was received Aug 27, 8:46 PM GMT+5:30.
  • 48% Total Blackout (48%)
  • 40% Phone (40%)
  • 12% Internet (12%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700005 , 700054 , 700061 and 700050 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 19 hours ago
Kolkata Total Blackout 5 days ago
Kolkata Phone 8 days ago
Kolkata Phone 11 days ago
Kolkata Phone 11 days ago
Kolkata Internet 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • Sumitghosh7178
    Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal

    @BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • arvind_ntiwari
    Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • sandhan147
    sushil mishra (@sandhan147) reported from Kolkata, West Bengal

    @MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • shahulcine
    Shahul (@shahulcine) reported

    So If this happen BSNL SIM can automatically switch (roam) onto Vi’s network in places where BSNL signal is weak or congested and Vi has better coverage. We may get higher speeds (especially if you land on Vi 4G/5G area), because Vi has already expanded 5G across Kerala.

  • jogathegemini
    Jogarao (@jogathegemini) reported

    @bsnl_care Hi there, since yesterday the problem again started, Dear Customer, Your complaint for 02838-299273 is booked. Reference id is 115771384. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. Regards

  • setusavla
    Setu (@setusavla) reported

    📡 VODAFONE IDEA–BSNL: NETWORK SHARING TALKS Vodafone Idea and BSNL may enter into an agreement for network sharing, according to CNBC Awaaz sources. • Potential sharing of network infrastructure • Could help optimise network utilisation and costs • Details of the proposed agreement are yet to be confirmed.

  • akmal_kamr86311
    Kamran Akmal (@akmal_kamr86311) reported

    @BSNLCorporate @BSNL_INDIA BSNL network connectivity in my area is very weak I have two plots available for mobile tower installation (126.45 sq. m + 63.23 sq. m) I’m willing to offer the land for a BSNL tower to improve connectivity in the area. Please arrange survery contactme

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VinodRadheshyam Hi, We apologize for the inconvenience caused. We understand your concern regarding the Sanchar Mitra app issue. Your feedback has been noted, and our team is working to improve the app experience. Regards, BSNL-Care (Shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ankitmehta81 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number H2710197818598 . Thank you for your patience.  Regards,  BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HBGor Dear Customer, We apologize for the inconvenience caused to you. We have received an update from the concerned department regarding your issue. Our team is working on it and the issue is expected to be resolved shortly. We appreciate your patience and cooperation. Regards, BSNL Care (Lokendra)

  • LalitChilwal
    Lalit Singh Chilwal (@LalitChilwal) reported

    @BSNL_HR @CMDBSNL @robertravi21 Why do you not provide networks first? Even no solutions of complained made using bsnl self-care app. Customer care send msg that complain closed without solving it

  • ViMansuperhero
    Vi Man (@ViMansuperhero) reported

    Before 2016: 🟢 Airtel 🟢 Vodafone 🟢 Idea 🟢 BSNL / MTNL 🔴 Docomo 🔴 Reliance 🔴 Aircel 🔴 MTS 🔴 Uninor 🔴 Telenor 🔴 Videocon 🔴 Hutch 🔴 Spice 🔴 Loop 🔴 CellOne After 2020: 🟢 Airtel 🟢 Jio 🟢 Vodafone Idea 🟢 BSNL Is this good or bad?

  • samratwb
    Samrat Exclusive (@samratwb) reported

    @BSNLCorporate I acquired BSNL no. 9475126619 on 25 Aug 2026. However, outgoing calls are blocked and incoming calls are also not working. I’ve manually selected the BSNL network, but the issue persists. Customer Care has not provided any clear solution. Please check.