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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 5, 5:19 PM GMT+5:30.
  • 36% Internet (36%)
  • 36% Phone (36%)
  • 29% Total Blackout (29%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700094 , 700006 , 700063 , 700026 , 700065 , 700090 and 700023 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.

CityProblem TypeReport Time
Kolkata Phone 8 hours ago
Kolkata Phone 2 days ago
Kolkata Phone 3 days ago
Kolkata Phone 4 days ago
Kolkata Internet 14 days ago
Kolkata Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.

  • SukumarGoswam14
    Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • 1965Ras
    Ras Bihari (@1965Ras) reported

    @bsnl_care We’re not getting mobile network since last 5 days. BSNL tower is 500 meters away from my home. Address- Village- Goreakothi, District-Siwan, Bihar PIN 841434 My mobile no-9431171208( pre paid)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sachinkpoddar Dear Customer, For assistance with your request, we kindly request you to visit your nearest bsnl office. They will be able to provide the necessary support and guide you through the process. Regards, BSNL Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KumarMausum Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E0514146282921. Thank you for your patience. Regards, BSNL-Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @theaugustman1 Dear Customer, We apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E0316144606709) and will get back to you with a better resolution soon. Thank you for your patience. Regards, BSNL-Care (Kusum)

  • KJoshipura
    Kashyap Joshipura (@KJoshipura) reported

    @PMOIndia Sir our internet and Telephones are not working since 26042026 Please advice BSNL Officials Your docket no is BSNL-GJ-2026-CU-05011777639080 . Your docket no is BSNL-GJ-2026-CU-05011777639414 . Your docket no is BSNL-GJ-2026-CU-05011777640457

  • aksqae
    AWADHESH KUMAR SINGH (@aksqae) reported

    @JM_Scindia Sir, horrible situation, I have BSNL prepaid SIM but while my stay in my village Didarganj, Azamgarh UP having no BSNL signal in spite of BSNL tower and BSNL exchange, BSNL authorities of Azamgarh is irresponsible, not vigilant about such malpractices in BSNL, pl help

  • Karthickrasel
    Karthick (@Karthickrasel) reported

    @BSNL_TN UPC port issue is going on for almost 4 days and everytime I call custom support they are asking 24 hours,they ask me to retry and 1.20goes to BSNL and service is not offered.what kind of service BSNL offers people,

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Vinodlambora Dear Customer, We apologize for the inconvenience caused. Our team is currently working on the issue (E0222144551742), but we do not have an exact timeline. We will notify you as soon as we receive any updates. Thank you for your patience. Regards, BSNL-Care (Sangita)

  • Himansh69042267
    Himanshu Kumar (@Himansh69042267) reported

    @DoT_India More than 12 hours has elapsed on the complaint yet no action. How will BSNL ever competent with JIO or AIRTEL with ...... Dear Customer, Your Complaint is registered.Your docket Number is 18488263168 Please contact BSNL Customer Care 1800 4444 for further queries.

  • prajik2012
    prajik (@prajik2012) reported

    @BSNLCorporate No BSNL BB internet at Tirur, MALAPPURAM, KERALA from 4.00pm on 02-05-2026 till now. Local service provider SAFETYNET not ready to solve. Waiting for next working day as it is a govt company.