BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jun 18, 9:03 PM GMT+5:30.
- Internet (68%)
- E-mail (11%)
- Total Blackout (11%)
- Phone (11%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700094 , 700108 , 700012 , 700052 , 700013 and 700006 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Internet | 10 days ago |
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Kolkata
|
Internet | 10 days ago |
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Kolkata
|
Total Blackout | 11 days ago |
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Kolkata
|
Internet | 15 days ago |
|
Kolkata
|
16 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344
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SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Avik সেনগুপ্ত (@speakingfoolish) reported from Kolkata, West BengalHi, @BSNL_KOTD @BSNLCorporate @bsnltunes, I am a Happy User of BSNL for Last 2 Years. But now having an issue of setting the BSNL Tunes even after recharging with the Rs.499 plan. Pls help to get this resolved.
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Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal@BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .
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Sumit (@esumitc) reported from Kolkata, West Bengal@PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@sanjayk42947892 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F1629165118718 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@sanjayk42947892 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1629165118718 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Vinit Mishra (@VinitMishra1999) reported@BSNLCorporate BSNL network is not available in my area please provide BSNL network in my area I am happy to see a good recharge plan of BSNL network I want to use BSNL sim but network is an available my address is kichhutti kisundaspur post Tarun pin code 224195 dis.Ayodhya
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Pushpanshu Ranjan (@PrincewarriorZ) reported@yabhishekhd Even the 5G has got nerfed. In my village, these is not FTTH. I got Jio Air Fiber and it really sucks. Me and my whole family about 5 people will have SIM converted to Airtel and BSNL.
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Shadab Ahmed (@rational_folk) reported@bsnl_care @ParasmeSaurabh Once the network upgrades are actually complete, let me know. I gave BSNL multiple chances by porting my primary number to it, but I ended up porting out every time because the network proved unreliable when I needed it most.
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tridip kutum (@tridipz) reported@BSNLCorporate why is BSNL network so poor, right from delayed otp, to call drop issues, you hear from other side and they cannot hear us … being a govt. Subsidiary it should have been best…
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Nature (@HelpNaturerecov) reported@BSNLCorporate Bsnl saying that new tower is planned!! What a ****? When requested to fix the problem in current tower by fixing UPS, bsnl is saying about new tower. Do bringing new tower is solution to fix UPS in old tower? @PMOIndia @narendramodi is this the way bsnl working??
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)
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Aditya (@AdityaCh6634) reportedBSNL network is showing "No Signal" continuously since this morning. This issue has been recurring since February 2026, and despite multiple complaints, no permanent resolution has been provided. Kindly resolve the issue permanently. @bsnl_care @BSNLCorporate @CMDBSNL #BSNL
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BSNLCare (@bsnl_care) reported@vdjgourav Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you. Your complaint has been created on the helpdesk with the docket number F1912166371503. Thank you for your patience. Regards, BSNL-Care (Avantika)