BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 5 outage signals in the last 24 hours around Kolkata, including 5 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received May 25, 11:20 PM GMT+5:30.
- Internet (58%)
- Phone (32%)
- Total Blackout (11%)
The latest reports from users having issues in Kolkata come from postal codes 700050 , 700094 , 700001 , 700108 , 700027 , 700063 , 700026 and 700010 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at BSNL
BSNL is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 13 hours ago |
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Kolkata
|
Internet | 13 hours ago |
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Kolkata
|
Internet | 14 hours ago |
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Kolkata
|
Internet | 14 hours ago |
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Kolkata
|
Internet | 14 hours ago |
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Kolkata
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
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Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?
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Amitava Saha (@amitavaim) reported from Kolkata, West Bengal@Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@BinsiyaKareem Dear Customer, We sincerely apologies for the inconvenience caused. We would like to inform you that our team is actively working on your complaint (E2325154272311) and will get back to you with a better resolution soon. Regards, BSNL-Care (Abhishek)
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Mahantesha Salimath (@Manteshsalimath) reported@desimojito I don't see anything big rules going to happen & surely Trai can't in a position to do anything! bcz 90% of India's mobile market is under tight monkey grips of private telecom players, nothing is there in government hands! as since long time time, BSNL pushed down heavily!
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BSNLCare (@bsnl_care) reported@charankv Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL-Care (VikashT)
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Mohd Amier (@themohdamier) reportedI complained about my WiFi issue on 23-05 at 10 AM, but customer care called me on 25-05 at 5 PM. This clearly shows how slow and useless your service has become. I am fed up with BSNL now. Please tell me how I can permanently disconnect this connection online @bsnl_care #BSNL
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BSNLCare (@bsnl_care) reported@Jyoti_2580 Dear Customer, We sincerely apologise for the delay. Your complaint has been escalated to the department. Expect a response shortly. We'll update you once resolved.E2422154566744 Regards BSNL Care(Sonu)
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Ganesh (@Ganesh97609599) reported@bsnl_care @GoI_MeitY @JM_Scindia My sim still not activated,portin apllied date 13 april 2026 Frc done, televerification done, network on but still bsnl 🛌 several contact to customer care , several complaint also done
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BSNLCare (@bsnl_care) reported@Ankitverma1506 Hi, Greetings of the day! Ok Sir, as informed, this issue is not related to BSNL services. In the future, if you face any issue with BSNL services, please feel free to contact us. Regards BSNL-Care (Neha)
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Babul Kadraka (@kadraka_babul) reportedHi @BSNLCorporate, the staff at Gunupur (Odisha) BSNL office is refusing to provide a SIM card with a minimum recharge (Rs 1 FRC) and forcing customers to pay more. Please look into this issue and take strict action. I need One Sim . Nu- 7008284684 #BSNL #BSNLOdisha @cgmodisha
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BSNLCare (@bsnl_care) reported@SonuKharbIndian Dear Customer, We sincerely apologise for the delay. Your complaint has been escalated to the department. Expect a response shortly. We'll update you once resolved.E2410154660971 Regards BSNL Care(Sonu)
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Sai (@sai_vss) reportedNo signal, poor connectivity, and even after tweeting, there has been no response from the team. I’ve finally decided to port out. Looking at Airtel, Jio, or BSNL now. Customers deserve better service and support. #VodafoneIdea #PoorNetwork #PortOut @JioCare @Airtel_Presence