BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- The most recent signal from this area was received Jul 12, 11:23 AM GMT+5:30.
- Total Blackout (54%)
- Internet (23%)
- Phone (23%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at BSNL
BSNL is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 23 hours ago |
|
Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Total Blackout | 5 days ago |
|
Kolkata
|
Internet | 6 days ago |
|
Kolkata
|
Total Blackout | 10 days ago |
|
Kolkata
|
Total Blackout | 14 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sneha Das (@S_DasMe) reported from Kolkata, West BengalI'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West BengalBSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Nitesh Jha (@Nkjhabgs) reported@C29Krish @airtelindia I am also facing the same problem since last 2 days. I have recently done a recharge of Rs 649 in Airtel. I am stuck and cannot even do the porting and now I have again done a recharge of Rs 225 in BSNL.
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Indian Data Factory (@IndianDataInfo) reportedBSNL has introduced a satellite phone service in India aimed at defence, maritime, disaster response, mining, and remote operations.
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BSNLCare (@bsnl_care) reported@MukeshKR138444 Dear Customer, We understand your concern and sincerely regret the inconvenience caused. We would like to inform you that your complaint bearing docket no. G1029176090310 has already been escalated to the concerned department for priority action. We request you to kindly allow us some time while the matter is being examined. As soon as we receive any update from the concerned team, the same will be communicated to you at the earliest. Regards, BSNL Care (Shatrughan)
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Arun (@APS31DR) reported@Khurpench_ BSNL Mobile connection bina ghoos ke milta hai aur rail ticket bhi bna ghoos ke banta hai. Sarkari department ase hi chalte hain. 90% have no issue. If all stops paying, they will stop taking.
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BSNLCare (@bsnl_care) reported@mathannv1984 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is G1224176929697. Regards, BSNL-Care (Shahjahan)
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Sanjay Lingayat (@sanjaylingayaa1) reportedR/sir, repeated fault at BSNL IT Circle of four states at Chinchwad near KSB chowk, crucial services are hampered, around Rs.5 lac Diesel was burnt in 7 days to run the services,urgely requested to look into the matter to resolve the problem permently. @MSEDCL_PZ
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BSNLCare (@bsnl_care) reported@santosh_nift Dear Customer, Greetings of the day! For further assistance regarding your request, we kindly request you to visit your nearest BSNL Customer Service Centre (CSC). Our team at the CSC will help you with the necessary guidance and support. Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@Rajan_0P Dear Customer, To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care(Ankit)
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Sunny Kaul (@amateurarsh) reported@JM_Scindia Sir for last 2 days I have been struggling to lodge a complaint with the BSNL Customer Care, but I have been left disappointed. If this is the situation after all your effort to take the state-run service provider to next level, then I am sorry to say people will
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gurdhian manan (@guripanjaab) reported@BSNLCorporate Dear BSNL, my broadband connection was restored yesterday, but today the same problem has happened again. I have to call the local operator almost every day just to get my internet working. It feels like the service is still stuck in the early 2000s. 👇2