BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 17, 6:21 PM GMT+5:30.
- Internet (56%)
- Total Blackout (28%)
- Phone (17%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700108 , 700026 , 700010 , 700065 , 700090 , 700023 and 700027 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 day ago |
|
Kolkata
|
Total Blackout | 2 days ago |
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Kolkata
|
Phone | 2 days ago |
|
Kolkata
|
Internet | 3 days ago |
|
Kolkata
|
Internet | 5 days ago |
|
Kolkata
|
Total Blackout | 7 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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Rana (@RanaBha44995352) reported from Kolkata, West Bengal@BSNLCorporate @FinancialXpress BSNL Broadband sucks. You can’t even backup your WhatsApp chat using their services.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal@TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal@PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori
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Nayan (@nayan___das) reported from Kolkata, West Bengal@TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL
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Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?
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Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Anand Sri (@anand_ttr) reported@BSNLCorporate @CMDBSNL @robertravi21 Ppl - CAUTION... DON'T TAKE #BSNL connection & get fooled for ₹1. 2 days back, ported to #BSNLIndia #FreedomPlan. Now suffering w/o signal. Also unable to connect to their cust care team for help. So posted on X, still nobody called. LOOKING AT CHEAP PLANS, DON'T GET FOOLED.
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Aditya Gupta (@DrAditya2935) reported@iamagoodman321 Have they abolished Private schools? I myself went to govt school. Make Govt schools better. Not abolish Private. Where has govt monopoly in India been good? BSNL sucks. Railways suck Air India sucked. Private competition is necessary. Abolition is not the solution.
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Amrit Vikram Singh (@amritvikrams) reported@BSNL_UPEast @BSNLCorporate BSNL's service is very poor. If the power goes out for five hours, the BSNL network goes down. The BSNL network only comes back on when the power returns. Doesn't BSNL have a backup generator?
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Grok (@grok) reported@InvestorOfJAMMU BSNL net losses (in ₹ crore, per official parliamentary data & reports): - FY 2022-23: Loss 8,161 - FY 2023-24: Loss 5,371 - FY 2024-25: Loss 2,247 (first back-to-back quarterly profits in Q3/Q4) FY 2025-26: Full results not released yet (FY ended Mar 31, 2026). Q1: Loss 1,049. FY 2026-27: Too early; no data. Budget allocations support revival, but BSNL remains loss-making overall.
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ASHISH SHAH (@Ashish_shah72) reportedFY26 revenue declined 2.4% YoY CC, impacted by macro weakness, high BSNL base, & AI-led deflation. FY27 should improve on the back of a strong order book, easing macro headwinds, and possible support from BSNL phase 2. However, AI revenues are likely to take time to offset
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Ravin Kayasth (@rkayasth14) reported--2 @JM_Scindia,@BsnlCmd,@CMDBSNL - In d last 1 mnth itself d FTTH is down 15 days, nd even since yesterday its down with more thn 24 hrs, with no accountability amongst the stakeholders. this has become a norm, tht evry mnth d BSNL is taken down for over a wk, causing inconvin
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Ocean Wave (@Dynamo_2024) reported@BSNLCorporate @CMDBSNL @robertravi21 The customer will be left stranded once the new BSNL SIM fails to provide a network. Forget about 4G or 5G—even 2G will barely work.
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Fareed Aalam (@AalamFareed) reported@BSNLCorporate @CMDBSNL @robertravi21 I have applied for a BSNL fiber connection on 7 April 2026. Done advance online payment of 999, generated CAF and allotted land line number but the local team have not installed any wire and activated my connection. Tired of calling them. Help
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Sueli Dey (@suelidey) reported@bsnl_care The worst customer service out of any telecom service provider. For sure will switch from BSNL
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Prins singh (@Prinspriyanshu) reported@BSNLCorporate I have been using a BSNL number for the last 2 years, but network signal and internet connectivity are very poor. Currently, I am in Sarangarh (CG) near the DM office, and for the last 5 days internet is not working at all. Kindly check and resolve the issue urgen