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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 11, 1:56 PM GMT+5:30.
  • 58% Total Blackout (58%)
  • 25% Internet (25%)
  • 17% Phone (17%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 21 hours ago
Kolkata Total Blackout 4 days ago
Kolkata Internet 5 days ago
Kolkata Total Blackout 9 days ago
Kolkata Total Blackout 13 days ago
Kolkata Phone 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • Bhaskar05033039
    Bhaskar Mukherjee (@Bhaskar05033039) reported from Kolkata, West Bengal

    @DebashishAdhik1 @TimesNow @srivatsayb Stop JIO immediately if they support KishanMovement otherwise they willBe treated as anti Kishan pl allow all JIO subscribers to automatically porting in BSNL with all its towers,function,as Reliance Communication built by demolishing BSNL,RILshould pay within their own coin

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VilasLolage Dear Customer, We apologize for the inconvenience caused you.For assistance with your request, we kindly request you to visit your nearest bsnl office. They will be able to provide the necessary support and guide you through the process. Regards, BSNL Care (Sahil)

  • RoflSandeep
    Sandeep Agnihotri (@RoflSandeep) reported

    @KESCoHQ #services #worst services by kesco they have taken things forgranted and least bothered to reply for the 11 hours power cut . They have decided to become like BSNL and post office who in present have no consumers as government has withdrawn power . Same with kesco.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jambukeswaran Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. G0926175686541 . Regards, BSNL Care (Lokendra)

  • monicamalikpmf
    Monica Malik (@monicamalikpmf) reported

    BSNL launched a phone that's more expensive than the iPhone 17 Pro Priced at ₹1,34,166 this device isn't built for ordinary consumers. It is a dedicated satellite phone designed for absolute survival. When cellular networks fail during disasters or in remote locations, this device stays connected. BSNL is bypassing the crowded telecom wars to dominate mission-critical sectors like defence, maritime, and mining. It features direct satellite calling, long battery life, and dedicated SOS support. You aren't paying for luxury hardware. You are paying for a guaranteed lifeline when the grid goes dark. #BSNL #vodafone #newlaunch

  • NareshSharma386
    Naresh Sharma, CS HP AIGETOA (@NareshSharma386) reported

    @aigetoahpbsnl BSNL Executives seek only what is fair: ✅ Pay Parity ✅ Resolution of ₹22,820 Pay Loss ✅ Standard E2 & E3 Pay Scales ✅ Equal Work • Equal Responsibility • Equal Pay NO E2 & E3 = NO JUSTICE ❌ 22820 PAY LOSS = NO JUSTICE ❌ #ImplementE2E3Scales #JusticeForBSNL

  • monicamalikpmf
    Monica Malik (@monicamalikpmf) reported

    BSNL launched a phone that's more expensive than the iPhone 17 Pro Priced at ₹1,34,166 this device isn't built for ordinary consumers. It is a dedicated satellite phone designed for absolute survival. When cellular networks fail during disasters or in remote locations, this device stays connected. BSNL is bypassing the crowded telecom wars to dominate mission-critical sectors like defence, maritime, and mining. It features direct satellite calling, long battery life, and dedicated SOS support. You aren't paying for luxury hardware. You are paying for a guaranteed lifeline when the grid goes dark. #BSNL #vodafon #newlaunch

  • chaudharyrk1001
    भाईयों भैणों मिततरो हा हा,ही ही,खीं खीं (@chaudharyrk1001) reported

    for 2 years wasted thousands of rupees & tried to revive the national player @bsnl. But in return got ZERO, neither network nor internet. Inspite of several complaints nothing changed, Good bye @BSNL_RJ @BSNLCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ChirantanGupta5 Hi, BSNL is committed to providing reliable communication solutions through advanced technologies. Our satellite phone service aims to ensure connectivity in remote and challenging areas. We are continuously work to improve customer experience. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RayaraBhakta Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. We understand your concern regarding the network issue and difficulty in accessing support services. Your complaint with docket no. (G0814175097409) has been forwarded to the concerned team for review. Kindly allow us some time, and we will share further updates as soon as received. Regards, BSNL Care (Kusum)

  • r_t_yadav
    आज का किसान (@r_t_yadav) reported

    @TRAI @TRAI same with @BSNLCorporate FTTH connection. Billing system of #BSNL is very bad and officers are even worse even giving complaint they are not working.