BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 6, 7:02 PM GMT+5:30.
- Total Blackout (67%)
- Phone (22%)
- Internet (11%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700012 and 700063 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 8: Problems at BSNL
BSNL is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 2 days ago |
|
Kolkata
|
Phone | 3 days ago |
|
Kolkata
|
Total Blackout | 6 days ago |
|
Kolkata
|
Total Blackout | 7 days ago |
|
Kolkata
|
Total Blackout | 9 days ago |
|
Kolkata
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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somak bhattacharya (@somak123) reported from Kolkata, West Bengal@BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
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Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Sudipta. B (@bsudipta81) reported from Kolkata, West BengalPathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
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Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal@BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344
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Nayan (@nayan___das) reported from Kolkata, West Bengal@TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL
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Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal@BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@Rengan1234 Dear Customer, For further assistance with your request. You can contact BSNL Customer Care at the number 1800-180-1503. Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@AmanKumareu Dear Customer, We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H073188457056 Regards, BSNL-Care (Sahil)
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Himanshu Jana (@himanshujana_) reported@BSNLCorporate @CGM_WB_BSNL Skypro IFTV has not been working for 7 days. I am using the BSNL Fiber Silver Jubilee plan, but now no one from BSNL or Skypro is helping. BSNL's service is very bad. Please solve this urgently, otherwise, I will have to switch my fiber to another ISP.
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𝗦𝗔𝗡𝗗𝗜𝗣 𝗠𝗢𝗗𝗔𝗞 (@IamSandipModak) reported@reliancejio @JioCare The company will simply cut off the service once the validity period ends; they certainly won't extend it for me. We are paying for the service but not receiving it. Do my money and time hold no value? In my area, BSNL 4G is far better than your network. I am going to switch to.
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Desh ka Network (@Desh_ka_network) reported🚨 BIG BREAKING: Telecom Giants Slapped with Heavy Fines! 🚨 TRAI cracks the whip on poor network and service quality! 💥 A total penalty of ₹1.9 Crore has been imposed on Indian telecom operators in FY26 for flouting quality of service norms. The Penalty Hit-List: 🔴 #BSNL (Maximum Penalty): ₹57.5 Lakh 🔴 #Airtel: ₹48 Lakh 🔴 MTNL: ₹37 Lakh 🔴 #VodafoneIdea: ₹31 Lakh 🔴 Reliance Jio: ₹17 Lakh The Government is sending a clear message: Stop the network drops or pay the price! 📉📞
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Amit singh (@Amitashoksingh) reportedNot able to get BSNL app OTP for login the app...... @BSNLCorporate
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PANKAJ JHA (@PANKAJJHA35093) reportedMumbai city All lines local train and metro journey BSNL mobile searching for network position What is this government of India company BSNL unable to give proper network coverage in mumbai city @_DigitalIndia
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BSNLCare (@bsnl_care) reported@MChief34823 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H0619187935232 . Regards, BSNL-Care (Neha)
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Equity Pulse (@prashanth09801) reportedTelecom is effectively a Jio-Airtel duopoly (93% subscriber share). Vi and BSNL survive but are structurally weak with high debt, low network investment. Real competition needs a financially strong 3rd/4th player, to keep tariffs in check with inflation
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Amit Kumar (@Mramitkumar99) reported@BSNLCorporate @BSNLCorporate i want installation Bharat Fiber connection at my home but BSNL agent say take plans ₹399 instead of ₹259 plan, please help me. Reference ID:- APP20260801936999