BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 18, 1:47 AM GMT+5:30.
- Total Blackout (50%)
- Phone (41%)
- Internet (9%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700054 , 700061 , 700050 and 700032 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at BSNL
BSNL is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 22 hours ago |
|
Kolkata
|
Phone | 1 day ago |
|
Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Phone | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
|
Kolkata
|
Phone | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal@JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6
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Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West BengalIn the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.
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BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate
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Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal@BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
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Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal@BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something
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Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal@SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed
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Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@CodeWithJune Dear Customer, You can select a BSNL prepaid plan as per your requirement. For MNP, SMS PORT <space> mobile number to 1900 and visit the nearest BSNL CSC with valid ID proof. Driving License is accepted for KYC. Regards, BSNL Care (Abhishek)
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ఓరబ్బయ (@Orabbaya) reported@GMTMemeMacvt Why would bsnl maintain speed and service as the employees pockets will be filled automatically. If ambani and airtel gives them some money they will leave everything
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BSNLCare (@bsnl_care) reported@Shit12A Dear Sir, For assistance, please contact us on our whatsapp at 1800-4444. Should you require any further information or support, feel free to reach out to us. Regards, BSNL Care (Nishant)
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Piyush | Ani-Manga 💙 (@ItmehPiyush) reported@Ajaykumaarji In My Experience As A student from CG (Bhilai) In Jan 2026 I shifted to BSNL & it was good With constant network 🛜 in Major Area internet + Call is So Good. Then in some area (downloading 200 MB data takes 15+ minutes from 2mb/s to 300kb/s) Along with Call drop issue 😕 ↓
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Anup (@IamAnupPall) reported@lalitgrateful All other services provider using the main server of BSNL' thn they are upgrading the downlink and upperlink frequency... My point is why govt. not upgrading the self network ...
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BSNLCare (@bsnl_care) reported@Sourav_270 Hi, For assistance with your request, you can contact BSNL Customer Care at the number 1800-180-1503. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Lokendra)
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Nilesh Pillewar (@nnpillewar) reported@cgm_mh_bsnl Thank You BSNL for launching this service. Very very useful service for Disaster management, difficult geographical areas.
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Sreenivasan (@cvsreeni) reported@TRAI @TRAI BSNL network is too slow i soraba taluk, shimoga, Karnataka. Though earlier mentioned about this matter no resolution is done
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Mohanlal (@mohanlal149) reported@BSNL_HP A humble request: Before switching to BSNL, please check the BSNL network in your area. In my opinion, don’t switch to BSNL without checking the network coverage first. I have personally been struggling with network issues for the last 8 months. Complaints are registered, but there is still no proper resolution. The complaint is taken, but the actual problem remains unresolved. So, please check the network in your area first and then decide whether to switch to BSNL.
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Fenil Chaudhari (@Fenil9825) reported@bsnl_care How did you identify the “concerned site” as down? I have not provided my address, village/location or BSNL number in this public post. Please clarify how you identified this site.