1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 17, 12:36 PM GMT+5:30.
  • 57% Total Blackout (57%)
  • 21% Internet (21%)
  • 21% Phone (21%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 18: Problems at BSNL

BSNL is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 20 hours ago
Kolkata Phone 6 days ago
Kolkata Total Blackout 7 days ago
Kolkata Total Blackout 10 days ago
Kolkata Internet 11 days ago
Kolkata Total Blackout 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SandipKanjilal1
    Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West Bengal

    CGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.

  • ShaliniSachde12
    Shalini Sachdeva (@ShaliniSachde12) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi Magar online classes k time for no help provided by your ambani friend if it would have been bsnl would have helped magar modi ko khud hi bahut .. ,BJP rejected ok sirji BJP is nothing without godimedia and evmchori

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @JioCare Ported my BSNL sim into Jio on 1st Feb, now this morning BSNL sim shows no network but Jio sim is still not active. Order NO0000OFQCZ6

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • TechyDeb
    Deb (@TechyDeb) reported from Kolkata, West Bengal

    After upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MyBharat9
    Shivam (@MyBharat9) reported

    @yadavakhilesh > ISRO is going BSNL way > NAVIC in bad condition > Education system destroyed > Vehicles getting destroyed with Ethanol > No accountability/responsibility For what exactly we should believe BJP is a party with difference? Atp any party is better than this incompetent one!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dev090886 Dear Customer, We sincerely regret the inconvenience caused. We would like to inform you that your complaint bearing docket no. G1514178359500 is already under review by the concerned team. We request your patience while the issue is being investigated. Please rest assured that the concerned team is actively working on your complaint. As soon as we receive any update regarding the resolution, the same will be communicated to you. Regards, BSNL Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HelpNaturerecov Dear Customer, We sincerely regret the inconvenience caused and understand your concern regarding the delay. As per the latest update received from the concerned team, a new 4G site has been planned to improve network service in your area. -BSNL Care (Shatrughan)

  • VijayShelar1975
    Vijay Shelar (@VijayShelar1975) reported

    @kapildhama @kapildhamayou are stupid when commenting on BSNL , it was once loss making now not .

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pvrangaraoadv Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G1716179035150. Thank you for your patience. Regards, BSNL-Care (Ankit)

  • garvit_sethii
    Garvit Sethi (@garvit_sethii) reported

    > ISRO is going BSNL way > NAVIC in bad condition > Education system destroyed > Vehicles getting destroyed with Ethanol > No accountability/responsibility For what exactly we should believe BJP is a party with difference? Atp any party is better than this incompetent one!

  • RohitChan666
    ᛊ Mr. Chan ᛊ (@RohitChan666) reported

    @Urban3sd8 @KalingaArya No psu is surviving on govt support, all data is available. Infact maximum r&d in india are done by PSU. Dont give example of air india or bsnl. Papa wants to sell profit making IDBI bank fir example. Private sector gave taken loans and fled India

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jains_007 Dear Customer, Sorry for the inconvenience caused to you.Please provide your issue facing number for better assistance as we couldn’t find the same. Regards, BSNL- Care(Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Prajwal94559716 Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. G177179205024 . Regards, BSNL Care (Lokendra)

  • ErRahul337
    rahul (@ErRahul337) reported

    @DuttShekhar Problem is that if all scientists move to private sector then who will run ISRO… again it’s be next BSNL or any other government organisation