BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- Internet (64%)
- Total Blackout (29%)
- Phone (7%)
The latest reports from users having issues in Kolkata come from postal codes 700010 , 700006 , 700108 , 700065 , 700090 , 700023 , 700027 and 700094 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 8 days ago |
|
Kolkata
|
Internet | 13 days ago |
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Kolkata
|
Total Blackout | 13 days ago |
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Kolkata
|
Phone | 14 days ago |
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Kolkata
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Internet | 15 days ago |
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Kolkata
|
Internet | 17 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
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Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal@AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate
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Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal@BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
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CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalOur local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@JioCare When I am facing problem I dam my details to your official Twitter but on that time your jio care can't reply me so I already port my jio SIM to BSNL and also stop using your jio fibre and I shipped to BSNL ftth. @BSNLCorporate GSM & ftth service are very good wonderful service
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal@BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is D2926142876151. Regards, BSNL Care(Mubeen)
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pavan kumar (@bhatpk91) reported@bsnl_care It has been 7 days. What is the update on my complaint? We trusted BSNL enough to pay ₹20k for the installation. Now, the service is at its worst, and your local service provider seems to be in a deep sleep. Please wake him up and resolve this immediately.
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Mandeep Sandhu (@mssandhuca) reported@BSNL_PB @BSNLCorporate there worsr service of bsnl fibre broadband and disconnect hundred of times in 1 hour please resolve or we have to go for another
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The World Relation/TAP (@Riazch58) reportedNetwork Crisis in Dodasan Balla Rajouri Residents Face Poor Connectivity Call for Action Against Airtel Jio and BSNL The World Relation/TAP Rajouri, 28 April 2026 Rajouri: A serious connectivity issue has emerged from Dodasan Balla village in Tehsil Thanna Mandi, where residents are struggling with extremely poor mobile network and internet services. Speaking to The World Relation, locals expressed strong dissatisfaction, stating that despite spending ₹500 to ₹800 on monthly recharges, they are unable to access proper internet or even make stable phone calls. According to residents, internet services are almost non-functional inside homes, forcing people to step outside just to get minimal connectivity. Even then, the internet speed remains very slow, and in many areas, signals completely disappear even during the daytime. Frequent call drops have also become a major issue, disrupting communication and daily activities. Residents have raised serious concerns over the services provided by Airtel, Reliance Jio, and BSNL, alleging that companies are charging full amounts but failing to deliver basic services. The public has appealed to Deputy Commissioner Rajouri to take immediate notice of the issue and direct telecom providers to improve connectivity in the area. Locals stressed that in today’s digital age—where education, business, and communication heavily depend on the internet—such conditions are unacceptable. Now, all eyes are on the authorities and telecom companies to see whether they take prompt action or if the people of Dodasan Balla will continue to suffer.
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BSNLCare (@bsnl_care) reported@Subhas_86 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL-Care (VikashT)
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Om Prakash Choubey (@opchoubey1707) reported@bsnl_care The BSNL Officials must imagine the problem faced by me as I have to send my children education fee which cant be possible without getting OTP. Only sharing ref. D2821142624741 will not help me to solve my issues.They must immediately restore service ASAP at Hayuliang.
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BSNLCare (@bsnl_care) reported@vishalsingh1985 Hi, No need to worry! To deactivate the SIM card instantly, please call customer care at 18001801503 and confirm your ownership by providing some general information. Alternatively, you can submit the application form and ID proof at nearest BSNL CSC. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@ArvindJ92295208 Dear Customer, Greetings of the day! We have received an update from the concerned department stating, "Your issue has been resolved. If you are still facing the same issue, please feel free to contact us." Regards, BSNL Care (Sangita)
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SSS SRINIVAS CHAMPION 🇮🇳 🏆 (@Sriniva76576224) reportedHii FRIENDS BSNL E SIM STILL NOT IMPROVE PROPERLLY DON'T PORT TO ESIM MY BSNL PORT TO ESIM NO SIGNAL NO PROPER NETWORK NOW BACK TO PREPAID SIM PAID AMOUT PROPER SOLUTION RECHARGE STILL NOW NO PROPER SOLUTION ESIM PAID AMOUNT NO PROPER SOLOMON BE SAFE ESIM SOLUTION PREPAIDTQ
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Om Prakkash Sharma (@om_prakkash) reportedJio and BSNL network’s are better. If customers pay full money why should they get full services. why @TRAI has given power to stop consumers switching network if bills are unpaid even if bills and not genuine. So why not any penalty for service providers also