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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 12, 11:23 AM GMT+5:30.
  • 54% Total Blackout (54%)
  • 23% Internet (23%)
  • 23% Phone (23%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 , 700052 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 12 hours ago
Kolkata Total Blackout 1 day ago
Kolkata Total Blackout 5 days ago
Kolkata Internet 5 days ago
Kolkata Total Blackout 10 days ago
Kolkata Total Blackout 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @airtelindia I Am a Retailer Of BSNL/Jio. I Want To Do Airtel Sim Activation/Recharge Etc. Can Someone From Airtel Help Me To Get Retailer Access For Sodepur Kolkata Location? #airtelretailer #Airtel

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Hāora, West Bengal

    @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • meabhisek91
    Abhisek Chowdhury (@meabhisek91) reported from Ghusuri, West Bengal

    @BSNLCorporate @BSNL_KOTD today is our jio to Bsnl porting day. But somehow misplaced the BSnl sim which we collected from BSNL office. What can i do now ?? Any solution 🙏

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • guripanjaab
    gurdhian manan (@guripanjaab) reported

    This is not reliable and needs a permanent solution, not temporary fixes. Please look into this urgently. #BSNL #Broadband

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @prashanttgala Dear Customer, We apologize for the inconvenience caused. For better assistance, you may contact our toll-free helpline at 1800-4444. Our team will be happy to assist you and ensure that your concern is addressed at the earliest. Regards, BSNL Care (Sangita)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Avik24 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Your complaint (G1023176147703) is under review, and our concerned team is actively working towards resolving the issue at the earliest. We request you to kindly allow us some more time and assure you that we are committed to providing a suitable resolution soon. Regards, BSNL Care (Kusum)

  • Abinesh55387453
    Abi (@Abinesh55387453) reported

    @IndianTechGuide Good for nothing service provider. Even OTP will not come in bsnl sim. Worst sim ever in India

  • Abhi_Mysuru
    Abhi (@Abhi_Mysuru) reported

    SIR registration via ECINET App needs OTP. For BSNL sim, OTP arrives around 3.5 minutes later. Timeout is 3mins in App & 1.5mins in Web(may be App also 1.5mins and might be UI issue). So a loop of 15 re-tries to figure out this mess and root cause. No solution. Digital India.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @amishmm Dear Customer, We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  G1130176401276  Regards,  BSNL-Care (Sahil)

  • MarayaBasil
    BASIL MARAYA (@MarayaBasil) reported

    @bsnl_care Via my wife's hotspot, same location. I opened my mobile & lo BSNL 4G isn't availble!! I don't know when it vanished. Only E/no data signal. So I begged my wife 2 share her hotspot so that I cn share the current status of BSNL network I dn't know when BSNL 4G signl wil b availble

  • anikghosh
    Anik (@anikghosh) reported

    Dear @JioCare, my JioFiber broadband was down from last evening. When I called at 8 PM, I was told customer support doesn’t operate beyond 8 PM. In today’s world, internet is an essential service—support should be available 24×7. Yes, the fault was finally fixed after 10 AM today, but by then the two FIFA World Cup quarterfinals at 2:30 AM and 6:30 AM were long over. A delayed repair is of little value when the event you needed the service for has already passed. Seriously considering porting to Airtel Fibre or BSNL Fibre. They may have outages too, but at least they don’t claim to offer the best customer service while leaving customers without support overnight.

  • aamit_chugh
    Amit Chugh (@aamit_chugh) reported

    @BSNL_HR @BSNLCorporate i tried multiple times for the upc code for porting purpose, but i am not getting any sms reply on my porting sms request.. what kind of issue is it ? are you deliberately not providing upc code,so that I stay with bsnl and suffer bsnl poor network

  • guripanjaab
    gurdhian manan (@guripanjaab) reported

    @BSNLCorporate Dear BSNL, my broadband connection was restored yesterday, but today the same problem has happened again. I have to call the local operator almost every day just to get my internet working. It feels like the service is still stuck in the early 2000s. 👇2