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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 2 outage signals in the last 24 hours around Kolkata, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • The most recent signal from this area was received May 27, 12:28 PM GMT+5:30.
  • 57% Internet (57%)
  • 29% Phone (29%)
  • 10% Total Blackout (10%)
  • 5% E-mail (5%)

The latest reports from users having issues in Kolkata come from postal codes 700050 , 700094 , 700001 , 700108 , 700027 , 700063 , 700026 and 700010 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 10 hours ago
Kolkata E-mail 21 hours ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago
Kolkata Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • nayan___das
    Nayan (@nayan___das) reported from Kolkata, West Bengal

    @TelecomTalk Bsnl completely Down at Kolkata No network. What about others circle? #BSNL

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • alok_chaudhury
    Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dreadeye007 Dear Customer, We have received remarks from concern department "NEW Towers ARE BEING PLANNED TO IMPROVE SERVICES IN THE AREA." Regards, BSNL Care (Shatrughan)

  • sheenbrisal
    Sheen Brisal (@sheenbrisal) reported

    BSNL Wi-Fi calling issue has fixed? It was not working in android devices previously…

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @piyushangre Dear Customer, This feature is currently available on Apple devices only. Support for select Samsung models (around 80 devices) will be enabled via a software update starting April 2026 and will be rolled out gradually by June 2026. Regards, BSNL Care (Sourav)

  • sowrabhavk
    ಸೌರಭ ~ सौरभः ~ Sowrabha (@sowrabhavk) reported

    2/2 them! At KR Pura bus stand, Airtel or Jio or BSNL doesn't connect to 4G or 5G that a passenger can have a successful transaction. Both have to wait till the transaction succeeds. In the meantime, buses plying towards silk board/BSK forcefully park during peak hours to issue

  • Pranav_Kale
    Chad Dude (@Pranav_Kale) reported

    @JioCare - No one has called from Jio repair team about this The problem is still going on What is happening in Jio? Is anyone even bothered about customer's complaints ? Totally useless.. Worse than BSNL

  • HariprasathRavi
    Hariprasath Ravi (@HariprasathRavi) reported

    @Airtel_Presence How long is your quick resolution? even BSNL would resolve these issues within hours but you guys wasting 2 - 3 days every time the issue occurs and. Does airtel have such inefficient team?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pooja_200 Dear Customer, BSNL values the hard work, dedication, and commitment of all its employees. Your concerns regarding salary, employee welfare, and morale have been duly noted and are being forwarded to the concerned authority for consideration. Regards, BSNL Care (Dinesh)

  • hari_kishoreD
    Hari Kishore (@hari_kishoreD) reported

    @2024Gokul Also bsnl service bad Choose airtel or hathway

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivnathYa54665 Dear Customer, We regret the inconvenience caused. Please be assured that our team is actively working on the issue and necessary efforts are being made to resolve it at the earliest. We request your kind patience and understanding in the meantime. Regards, BSNL Care(Abhishek)

  • KJoshipura
    Kashyap Joshipura (@KJoshipura) reported

    @bsnl_care @EconomicTimes Congratulations to BSNL. My landline and internet are not working since 26042026.I had paid advance amount to you with an expectation of good service. Go through my DM toyou since early May 2026