1. Home
  2. Companies
  3. BSNL
  4. Kolkata
BSNL

BSNL outages and service status in Kolkata, West Bengal

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 24, 11:03 AM GMT+5:30.
  • 41% Internet (41%)
  • 29% Total Blackout (29%)
  • 18% Phone (18%)
  • 12% E-mail (12%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700012 , 700013 , 700094 , 700006 and 700061 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Phone 21 hours ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Total Blackout 3 days ago
Kolkata Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • AdityaKOLKATA
    Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal

    @BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • dassudiptoasl
    sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal

    @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

  • TathartaB
    Tatharta Bera (@TathartaB) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNL_KOTD Phone lines are not working getting false ring..unable to contact customer care.. phone number is 03324770143 Its under Rajpur Sonarpur BSNL Telecom..Please look into this immediately and need a immediate resolution..

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • sudhaan21
    Sudhaan (@sudhaan21) reported from Nabaghara, West Bengal

    @BSNL_KOTD #bsnl signal down at

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal

    @TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪

  • brajesh_kedia
    Mr. Brajesh Kedia (@brajesh_kedia) reported from Hāora, West Bengal

    @amazon @JeffBezos @BSNLCorporate Can you guys sort the issue yourself that why we can't recharge BSNL numbers on Amazon??

  • goutamobc
    GAUTAM SINHA RAY (@goutamobc) reported from Hāora, West Bengal

    @SBICard_Connect In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So that there is no coordination internally in SBI card and Customers are being harassed

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care When will bsnl give solution? When will bsnl install UPS in sokkanur tower_642109? Even today, morning 5.45 to 6.15 am, no bsnl tower signal due to no power. How to trust bsnl on emergency otps and calls? Why should we use bsnl then?

  • SarukhK18907694
    Er. Sarukh Khan (@SarukhK18907694) reported

    @aigetoachq What is your intention to cancel the BSNL SET recruitment?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vijendragkp Dear Customer, Greetings of the day! We have noted your concern and are actively working to enhance our BSNL services. please contact BSNL Customer Care at 1800-180-1503. Should you require any further information or support, feel free to reach out to us. Regards,  BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AakashMudgal001 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165925004​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Ishita_Kedia_ Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. and you can  also visit  your nearest CSC center, for any further information or help, please feel free to reach out to us. Regards, BSNL Care (Shahjahan)

  • topankaj1
    Pankaj Malhotra (@topankaj1) reported

    Hello airtel team Still no response from your team since morning its down....ur like BSNL guys only.... @TRAI and @DoT_India they shd be made liable for my 5odyas loss bcoz of no wifi connection since morning

  • pkypraduman
    Praduman Yadav (@pkypraduman) reported

    Outgoing SMS services are not working on my BSNL mobile number. There are some issues which arise daily in BSNL. Please look into it @bsnl_care

  • jerremee
    Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported

    @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Wicketkeeper52 Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165868681​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)