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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 17, 12:36 PM GMT+5:30.
  • 62% Total Blackout (62%)
  • 23% Internet (23%)
  • 15% Phone (15%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700010 , 700002 and 700052 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 19: Problems at BSNL

BSNL is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 2 days ago
Kolkata Phone 8 days ago
Kolkata Total Blackout 8 days ago
Kolkata Total Blackout 12 days ago
Kolkata Internet 12 days ago
Kolkata Total Blackout 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD It is not a matter of one day or one month.We have been facing this problem for many years, so we have been forced to stop using BSNL for Internet.Despite repeated complaints, no solution was found.Send one of your representatives to our area to test intenet. Thanks

  • PabitraGoswami5
    Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West Bengal

    What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

  • vgirionline
    Virendra Giri (@vgirionline) reported from Kolkata, West Bengal

    Government should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal

    @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

  • senatanu66
    Atanu Sengupta (@senatanu66) reported from Kolkata, West Bengal

    @BSNL_KOTD 03325421089 gone dead down since 14th May. No idea how to make it alive again.This landline is solely for broadband usage.Hence do not find much reason to keep this line any more due to Pathetic services of BSNL technical team. Docket no 16120965782.Pls do the needful.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    I got my Airtel number port on BSNL on 23rd Aug Sim was activated on 26 Aug but there is a problem my outgoing calling is working well but incoming call BSNL to BSNL creating problem mobile number invalid this happens only BSNL to BSNL. Ph- 9433926792 @BSNLCorporate @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @arideb7 Dear Sir, For assistance with your request, we kindly request you to visit your nearest CSC center. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @imvgs_ncj It is informed that issue has been already taken up with the local BSNL officials but not yet resolved. The issue will be escalated to the higher authorities of BSNL for early rectification.

  • dm0000000000001
    Dinesh Mishra (@dm0000000000001) reported

    If BSNL had prioritized service quality, private monopolies would have been obsolete by now. It is a national misfortune that our public infrastructure is allowed to crumble, leaving citizens at the mercy of profit-hungry giants. When will accountability take center stage?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jogathegemini Dear Customer, We understand your concern and sincerely regret the inconvenience. Please be assured that the service restoration work is being actively pursued with the concerned team. We have also highlighted your latest feedback and request for an expedited resolution. As soon as we receive any update or confirmation from the concerned team, the same will be communicated to you. Regards, BSNL Care (Shatrughan)

  • C123364
    Technolgia 😁 (@C123364) reported

    @NalinisKitchen They made BSNL intensionally weak so that if network is not good. People willhave NO choice and will buy JIO or AIRTEL. Now everyyear yousee will there will 10/15 percent hike in monthly prepaid recharges. Earlier there are 6 to 7 telicom companies but they killed the competition

  • rudrakamthe
    Rudra Kamthe (@rudrakamthe) reported

    @NalinisKitchen all bsnl infra given to jio, no more network or 4g towers installation done. they changed all bsnl packs same as pvt

  • Rakesh143341
    Rakesh | (రాకేష్ ) (@Rakesh143341) reported

    @bsnl_care @RSNPandita BSNL when are you going to launch 5G? Even your 4G network is one of the worst compared to other operators in many areas. First, improve your 4G service. Also, in many villages, whenever there is a power cut, your network stops working. Please fix these issues first. If you provide reliable service, people will naturally port to BSNL.

  • ErRahul337
    rahul (@ErRahul337) reported

    @DuttShekhar Problem is that if all scientists move to private sector then who will run ISRO… again it’s be next BSNL or any other government organisation

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @BSNLCorporate @BSNL_TN Getting sim is easier, but getting network singal is not possible. Bsnl not fixing ups back-up issue for many months and years. When power is off, can't use bsnl. No net, otps. Only complaint game by ineffective bsnl

  • HINDUISMISM
    D_Hindu (@HINDUISMISM) reported

    @Trai i have to port from jio to bsnl in 1 1/2 year experince new clients did what's app call as they complained my phone is not reachable @BSNLCorporate is worst and now again i am porting to @reliancejio which is again a worst but atleast it lets me recieve my clients cal