BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
- Phone (46%)
- Internet (38%)
- Total Blackout (15%)
The latest reports from users having issues in Kolkata come from postal codes 700010 , 700027 , 700094 , 700050 , 700063 , 700026 , 700065 and 700090 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 1 day ago |
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Kolkata
|
Internet | 4 days ago |
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Kolkata
|
Phone | 5 days ago |
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Kolkata
|
Phone | 6 days ago |
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Kolkata
|
Phone | 9 days ago |
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Kolkata
|
Phone | 9 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNL_KOTD Everytime msg is received as your complaint has been resolved but no solution provided. Why should anyone pay for dead phone line every month since March'20. Even during Covid period(thereafter long bsnl strike)of 2 months same msgs sent always. No one rings to verify
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Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal@CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega
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Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
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Alok Kumar Chaudhury (@alok_chaudhury) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate bsnl help line no 1500 is useless. Girls responding to calls hearing problems advises to call after 2 hours under some pretexts . It ha happened to me for last few days and just now 10 minutes back again . Please stop such farce .
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.
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Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal@BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@MustaqAhmedd Dear Customer, Greetings of the day! We apologize for the inconvenience caused. We would like to inform you that our team is working on it (E096147901107). As soon as we receive any update, we will notify you. Thank you for your patience. Regards, BSNL-Care (Sangita)
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Abhijit Bhattacharya (@abhijit_ranchi) reported@BSNL_WB BSNL Self care is not working since long. Due bill is not visible. How can we pay our Pre paid Mobile Bill?
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MRIGANKA B. DEBNATH (@MRIGANKA144910) reported@BSNLCorporate my wife’s SIM suddenly stopped working. Number is linked with Aadhaar & bank accounts. Siliguri BSNL office refused SIM replacement cause Aadhaar biometric is locked and OTP cannot be received due to dead SIM. Kindly help with manual verification/reissue urgently.
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Flop_X (@Flopx5911) reportedNeed genuine advice from people living in rural/semi-rural areas. First I installed Jio AirFiber full range everywhere, but internet speed was almost useless most of the time. Then I switched to BSNL fiber speed is actually very good, but the wire cable keeps breaking every few days and the local team fixes it whenever they feel like it. Airtel Fiber and Jio Fiber wired service are not available in my area. So what’s the actual solution for someone who genuinely needs fast and stable internet for work? Any real alternatives? #Internet #BSNL #JioAirFiber
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5th Pass (@5th_pass) reported@amativegoldy @AMIT_GUJJU Over ₹ 3 lakh crore down the drain in failed attempt to revive sick BSNL.
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Om Prakash Choubey (@opchoubey1707) reported@TRAI BSNL network at Hayuliang-AP-792104 has been defunct for the last 30 days. Non is found caring about it. After tele. contact, non of the officials has so far acted to restore it.On raising the issue over ‘X’ a docket no. D2821142624741 has been provided. Pl help to restore
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BSNLCare (@bsnl_care) reported@Siva_Bharani Dear Customer, We apologise for the inconvenience. Kindly DM us your full address, pin code, nearest landmark, BSNL number, connection type(prepaid/postpaid) and an alternate number for better assistance. Regards, BSNL Care (Lokendra)
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Aftab Alam (@AftabAlam938882) reported@bsnl_care BSNL No service Bsnl ka tower Not working in my area Pincode 274802 Mathiya, Sager sirsiya & barwa ratanpur No coverage in my area
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BSNLCare (@bsnl_care) reported@PratickKumar95 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E1122148761592. Regards, BSNL-Care (Nishuka)
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Nikhil Liya (@nikhil_liya) reported@BSNLCorporate @BSNL_GJ Our family’s BSNL SIM not working already registered complaint via calling customer call on 1503 dated 4th May, 2026 but no solution. Please assist. Thank you.