BSNL outages and service status in Kolkata, West Bengal

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

City	Problem Type	Report Time
Kolkata	Phone	2 days ago
Kolkata	Phone	2 days ago
Kolkata	Phone	2 days ago
Kolkata	Phone	2 days ago
Kolkata	Total Blackout	2 days ago
Kolkata	Total Blackout	3 days ago

Community Discussion

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

• 
  Md Abdullah (@allahrakhag786) reported 4 minutes ago from Pānchuria, West Bengal

  @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

• 
  Diptadip Mandal (@diptadip_mandal) reported 6 minutes ago from Hāora, West Bengal

  @MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture

• 
  BIKASH MISHRA (@anibik) reported 9 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

• 
  S R (@SayantanRaha6) reported 10 minutes ago from Kolkata, West Bengal

  @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

• 
  Pabitra Goswami (@PabitraGoswami5) reported 12 minutes ago from Hāora, West Bengal

  What happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd

• 
  DJ (@John42604523) reported 12 minutes ago from Kolkata, West Bengal

  When BSNL 4G service would start in kolkata circle @BSNL_KOTD

• 
  Sneha Das (@S_DasMe) reported 13 minutes ago from Kolkata, West Bengal

  @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

• 
  Sudipta. B (@bsudipta81) reported 14 minutes ago from Kolkata, West Bengal

  Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

• 
  Lazy Tourer (@LazyTourer) reported 16 minutes ago from Kolkata, West Bengal

  @TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently

• 
  Soumyaditya Nath Sharma (@NathSoumyaditya) reported 21 minutes ago from Hāora, West Bengal

  @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

• 
  Subhajit Chatterjee (@Subhaji78801939) reported 21 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD @BSNLCorporate @BSNL my FTTH down for 2 days now, I am not able to work for 2 days. Tried all option but still no luck. Not sure why do you guys even exist wasting people money doing nothing.

• 
  somak bhattacharya (@somak123) reported 22 minutes ago from Kolkata, West Bengal

  @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

• 
  Diptadip Mandal (@diptadip_mandal) reported 24 minutes ago from Hāora, West Bengal

  @DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us

• 
  Lazy Tourer (@LazyTourer) reported 32 minutes ago from Hāora, West Bengal

  @TelecomTalk Game is beyond our wish. Capital Investment is huge for someone to start from scratch. One may follow example of UK, strengthen BSNL backbone then allow BT open reach type solution for smaller players to start. Otherwise, no hope

• 
  Arup Halder (@ArupratanHalder) reported 41 minutes ago from Bārāsat, West Bengal

  Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

• 
  Govind Jha (@jhajitwts) reported 48 minutes ago from Kolkata, West Bengal

  Why people have problem in both? #disinvestment #investment #BSNL

• 
  sudipto Das (@dassudiptoasl) reported 54 minutes ago from Kolkata, West Bengal

  @BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.

• 
  SSB (@KSSBSecular) reported 57 minutes ago from Kolkata, West Bengal

  @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

• 
  GAUTAM SINHA RAY (@goutamobc) reported 57 minutes ago from Hāora, West Bengal

  In the trailing mail 29/04 of Customer Care it is confirmed that “ Card is active”. Today morning I used card to pay BSNL but transaction was declined & Card is blocked. So it appears that there is no coordination internally in SBI card and Customers are being harassed

• 
  Dr. Harendra Shahi (@Shahi2a) reported 57 minutes ago from Kolkata, West Bengal

  @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ritesh Ingale (@RiteshI74210893) reported 6 minutes ago

  @CJP_for_India Please raise this issue: Jio & Airtel dominate telecom, recharge prices keep rising and 5G still disappoints. BSNL lacks network. Why isn’t @JM_Scindia strengthening BSNL? Is the govt afraid of upsetting Ambani? India deserves fair competition. 🇮🇳

• 
  PANKAJ JHA (@PANKAJJHA35093) reported 12 minutes ago

  @IndianTechGuide BSNL MTNL network searching for network position in full Mumbai city local train and metro journey all lines all route

• 
  Ajay (@Ajaykumaarji) reported 12 minutes ago

  @iamankitpande @bsnl_care Bro, Poor service is the main reason BSNL is lagging behind.

• 
  Ghanshyam (@ghaniahuja) reported 17 minutes ago

  @bsnl_care What details do you need? Roaming in Mumbai and New Delhi is not available for any BSNL customer that's really astonishing if you don't know

• 
  Ajay (@Ajaykumaarji) reported 22 minutes ago

  @iamankitpande @BSNLCorporate Absolutely, BSNL must improve service to become a strong third option.

• 
  Sarvan Pillai 🇮🇳🇮🇳 (@sarvanonthemove) reported 23 minutes ago

  @balajianand2014 6 months to get 4G rolled out? BSNL, are you serious? This is embarrassing for a government-owned network. With such poor strategy and execution, Indian private telecom companies are simply dancing. I genuinely wonder why the Modi ji government isnt addressing this is it really because of the private players?

• 
  PARTHA SARATHI DASH (@partha_papu) reported 25 minutes ago

  @priyabrat3 The only thing BSNL is offering great value is Fiber. Our telephone was installed in 1992. Then we took broadband in 2004 and finally switched to Fiber 5 years back.Plan Rs 707,recently changed the modem which was having problem. New Modem 5G support,unlimited calls,3300GB data

• 
  padmakumar patil (@Padmakumarpatil) reported 25 minutes ago

  @JM_Scindia want BSNL TO BE COME NO. AGAIN BUT AT GROUND LEVEL NO SERVICES PROVIDED,ALSO SHORTAGE OF STAFF AND INITIAL SPEED OF 4G IS SLOW.PLS START 5G AS SOON AS POSSIBLE. ALSO ON SOCIAL MEDIA THERE ARE MANY OFFERS BUT NO OFFICE PEOPLE' GIVING THAT SIMILAR OFFER

• 
  BSNLCare (@bsnl_care) reported 30 minutes ago

  @oppili_14 Dear Customer, We apologize for the inconvenience caused. Your concern regarding the incorrect classification of ₹197 and ₹107 packs as international recharge in the new app has been noted and shared with the concerned team for review and necessary action. Regards, BSNL Care (Neha)

• 
  Parimal (@Fintech03) reported 33 minutes ago

  In the scorching summer of 1984, the Northern Railway reservation office at New Delhi station was a circle of hell. 100,000+ passengers descended on the station daily. Behind wooden counters sat clerks buried alive under 1000s of bound, leather-backed ledgers called Charting Sheets. To book a ticket, a clerk had to physically find the ledger, cross out a berth with a fountain pen, hand write a paper ticket, and file a duplicate slip. If you wanted a return ticket from Madras to Delhi? You could not buy it in Delhi. You had to send a physical telegram to Madras, wait 48-72 hours for a manual reply, and pray the seat was not sold twice. This is where CMC Limited (Computer Maintenance Corporation) slowly entes into the scene, a public sector company staffed by young, intense Indian systems engineers, working alongside a dedicated task force from Indian Railways. The mandate was terrifying: Digitized reservation did not exist at this scale in the developing world. Foreign vendors wanted astronomical sums for custom software. The team had to build it from scratch, using bare metal hardware. They chose VAX/VMS minicomputers and picked a language built for raw numerical calculation, not transaction processing: FORTRAN. They named the software IMPRESS (Integrated Multi-train Passenger Reservation System). On 15th Nov, 1985, a quiet pilot went live at New Delhi station for just 2 trains: the Tamil Nadu Express and the Grand Trunk Express. There were no satellite beams / grand reveals. The software was bug riddled, the clerks were terrified of the green phosphor CRT monitors, and paper backups were kept open on the desks just in case the system crashed. When the 1st green terminal screen printed a clean, automated ticket in < 60 secs without a clerk touching an ink pad, the engineers in the back room did not celebrate. They held their breath, waiting for the system memory to dump. It did not...... By 1987, IMPRESS was expanded to Bombay, Calcuttta, and Madras. But there was a catch: They were island nodes. Bombay had no idea what Calcuta was doing. A clerk in Delhi could still only sell tickets for trains originating out of Delhi. To manage this growing digital beast, Indian Railways created CRIS (Centre for Railway Information Systems). CRIS inherited 5 massive regional databases: Delhi, Bambay, Calcutta, Madras, and Secunderabad. Each region was an isolated digital kingdom running on different hardware iterations. As travel exploded in the 1990s, the "Island Problem" became a crisis. Passengers did not travel in single regions..... CRIS engineers were tasked with the ultimate computer science nightmare: How do you synchronize 5 massive, high throughput, realtime transaction databases across 4,000 KMs over unreliable copper telegraph lines and primitive telecom links? If a user in Secunderabad tried to book a seat on a train running from Howrah to Bombay while a user in Ahmedabad tried to book the exact same berth at the exact same second, how do you prevent a deadlock without crashing the entire national network? The CRIS team went to work on a master architecture: CONCERT (Country-wide Network for Computerized Enhanced Reservation and Ticketing). They had to engineer custom distributed database protocols. They built networking software that could handle dropped packets, noisy BSNL landlines, and sudden power blackouts. Where landlines failed, they rigged up hybrid data pipes, combining microwave links, leased telecom lines, and early satellite VSATs for redundant failovers. The system was rolled out region by region starting in 1994. The pressure on the CRIS software architects was unbearable, a single logic bug in memory locking could lock up 100s of 1000s of seats across the nation, halting the economy overnight. Finally, in April 1999, the final switch was flipped.... For the 1st time in human history, a passenger walking up to a remote ticket window in Guwahati could instantly query, lock, and purchase a ticket for a train running between Trivandrum and Mumbai in < 2 secs. It was a 15 year relentless siege by teams at CMC and CRIS, writing low level C and FORTRAN code, fighting hardware limitations, and building custom networking protocols long before modern cloud infrastructure existed. When IRCTC was launched in 2002 to bring ticket booking to web browsers, it did not build the core reservation engine. It simply built a web frontend that plugged into the massive, bulletproof CONCERT backend built by CRIS. Today, that same underlying architectural logic handles over 1.5M+ bookings a day, serving a population larger than entire continents. Remember, this was done without any massive VC funding. Just pure, unyielding Indian engineering built line by line in the dark.