BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Phone, and Internet.
- The most recent signal from this area was received Aug 23, 8:54 AM GMT+5:30.
- Total Blackout (50%)
- Phone (42%)
- Internet (8%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700027 , 700026 , 700012 , 700005 , 700054 , 700061 and 700050 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at BSNL
BSNL is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 4 days ago |
|
Kolkata
|
Phone | 6 days ago |
|
Kolkata
|
Phone | 9 days ago |
|
Kolkata
|
Phone | 9 days ago |
|
Kolkata
|
Internet | 10 days ago |
|
Kolkata
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Rupak Dutta (@Roopak165) reported from Kolkata, West Bengal@BSNL_KOTD Nobody cares when you lodged complaint on fault booking. My landline out of order for past 15 days. My Complaint on service 033-24076706 is registered. My docket Number is 16632662262. Is BSNL really dying?😰😰😰
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @CGM_CTD_BSNL
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Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
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Deb (@TechyDeb) reported from Kolkata, West BengalAfter upgrade to BSNL 4G , main balance automatically deducted even in data connection off. This problem is not only for me, everyone is facing this after upgrading BSNL 4G. @BSNL_KOTD
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@OfficeOfRSP Respected Sir, My No 033 24284573 Broadband has not been working for the last 5 days . I have been continuously tweeting to Bsnl and Dot on daily basis. No help received so far and I am in an Emergency situation currently. Sir can you please help me.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
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Narayan ch Das (@NarayanchDas18) reported from Kolkata, West Bengal@BJP4India @AmitShah What is the utility of Social Media if they can't help their Users? From 17.04.1999 I am doing perennial & unskilled to super high-skilled job in Dot & BSNL. From May'2019 I am not getting my salaries. Now I have no Esi & Epf.I am in Starvation & Illness now. Please Help.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@NBM_DoT Many Places in West Bengal facing obstruction to deploy BSNL Bharat Fiber, Obstructed by Local Cable Operators & Municipality. I am one of the Franchisee facing issue at Pin 712250 & 712248 area
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Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal@BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.
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Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.
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Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.
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BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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ఏది అయితే ఏంటి (@EdhiAitheEnti) reportedgood move ....i support but does ISRO have a back up plan if in some time in future .this private players fail ..they need to fall back on some thing right you made the worst case of bsnl ....just for ambani ....lets openly talk ....so think wise ....
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Lalit Singh Chilwal (@LalitChilwal) reported@BSNLCorporate No signal/data on @BSNLCorporate in NCR (Faridabad ). Support says BSNL & Dolphin networks clash and nothing can be done. Network conflict is your internal technical failure—as paying customers, WE can't do anything about it! Stop blame-shifting and fix the network!
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MSD007 (@kishon_raj) reported@BSNLCorporate No proper communication, no update, and no accountability. We are paying customers. If BSNL cannot provide a stable connection or even respond to a complaint, what exactly are we paying for? I work remotely, and these repeated outages directly affect my work.
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BSNLCare (@bsnl_care) reported@subhadeep_2023 Hi, We regret the inconvenience. If the owner is unable to visit the CSC due to health issues, you are requested to visit the nearest BSNL CSC with customer's valid ID proof and your ID proof, for verification, for further feel free to reach us. Regards, BSNL Care (Vikash)
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Triton Ganymede (@TG_TriGany) reported@AnshPrakash1620 @INDIAN011947 I don't think that in your Village reliance jio & vodafone india mobile tower is located at 5 kms away because from 5 kms it's impossible to reach the signal in your Village from that towers, it should be maximum 1 kms, however in Jehanabad Bihar BSNL have very less numbers (1)
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BSNLCare (@bsnl_care) reported@suchitrabeher88 Dear Customer, Greetings of the day! As per the existing guidelines, SIM replacement/reissue can be provided only after successful verification of the subscriber. Kindly visit the nearest BSNL Customer Service Centre (CSC) with valid ID proof and required documents for further assistance. If you are unable to visit personally, please check with the concerned CSC regarding the availability of any authorized representative facility, as approval and document requirements may vary as per applicable guidelines. We request you to contact the nearest BSNL CSC for detailed assistance regarding the SIM replacement process. Regards, BSNL Care (Shahjahan)
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Samson K T (@SamsonKT1) reported@BSNLCorporate Bsnl Bangalore don't have savour no internet in this area, no idea when it settles down,BSNL have no network in Bangalore now , how we can trust it.
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Bhanumurty Kolluru (@Bhanumurtyk) reported@ArunKum61029003 @mr_mayank Why BSNL failed to bill? Now please don’t tell me that Modi instructed. There may be some technical issues or legal issues! But thisxBSNL & MTNL could improve their service to get more customers but they don’t want. Y know how Semi govt org s work
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VR (@ramachandra_vr) reported@saysatheesh Typical DMK response!! Whoever is ruling - State or Centre, Govt can never be good in any business management. Take UPA era (even DMK was a partner). How many PSUs lost & closed? HMT, HAL, ITI BSNL - all of them failed when they were exposed to competition from private sector. TASMAC in TN is another example for bad customer service. Air India is another example. Privatising airports maintenance (you are not selling it) & collecting taxes is the best option. BLR, HYD also suffered initially because of AAI (not BJP time!). Later, they were privatised - by UPA... Now you see the difference...
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₱äπth (@DE44797) reported@siddocode The service of BSNL is the worst.