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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Jun 6, 2:33 PM GMT+5:30.
  • 65% Internet (65%)
  • 15% Total Blackout (15%)
  • 10% E-mail (10%)
  • 10% Phone (10%)

The latest reports from users having issues in Kolkata come from postal codes 700050 , 700001 , 700108 , 700094 , 700006 , 700061 , 700010 and 700027 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at BSNL

BSNL is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 1 day ago
Kolkata E-mail 3 days ago
Kolkata Total Blackout 7 days ago
Kolkata Phone 8 days ago
Kolkata Internet 9 days ago
Kolkata Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • Shahi2a
    Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal

    @BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL

  • Monojit_Gupta
    Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal

    @BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @lopempa @BSNL_KOTD Please update your 3G SIM to 4G SIM of BSNL then you able to to access 4G if you not able to access 4G with your BSNL4G SIM then contact 1503 customer.

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CMDBSNL

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • SadanandaPatra
    Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal

    @DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all

  • SukumarGoswam14
    Sukumar Goswami (@SukumarGoswam14) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi kindly look into this my landline is not working since long time (from last 7 month )I have made few complain against d same but still issue not resolved . It a a worst experience for me in ever. Very poor service @bsnl 033_24491161/64

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Venky09082163
    Venky (@Venky09082163) reported

    @bsnl_care Frm lst 10 dys issue been not resolved again complaint created I don't have any trust on bsnl care, n customer support please tel my issue will be resolved r not on 1msg ned my number restore with same old number even many dys I tag mny ofcals bt no responc @JM_Scindia @PMOIndia

  • sajumurali45
    Saju M (@sajumurali45) reported

    It has been more than a week with no response from BSNL! My broadband connection. remains disconnected due to your recurring billing errors (forcing ₹10k+ yearly plans on me). My daily work is severely impacted. Please resolve this immediately! @BSNLCorporate @BSNL_TN

  • f4_f10_
    न्यू बैंकर्स डायरी (@f4_f10_) reported

    Which Telecom Network is doing Good? 1. BSNL 2. Vodafone 3. Airtel 4. JIO P.S. I have used both the prepaid and postpaid versions of Jio and am now using Airtel, but I am not satisfied with any of them.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HelpNaturerecov Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shriramsalunkh2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F061160575741 . Regards,  BSNL-Care (Neha)

  • Raman_musicking
    Raman Kumar (@Raman_musicking) reported

    @bsnl_care They are saying your call is connected to bsnl up west and we can't help with your query as it is from bsnl Delhi. Please call mtnl Delhi. And gave me a number that nobody picked up the call

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @i2suman Dear Customer, We have received an update from the concerned departmen that Customers are advised to recharge their accounts on time; otherwise,refunds cannot be processed. Kindly confirm if you are still facing network issues at the same address. Regards, BSNL-Care (Lokendra)

  • ram_kannur
    Proud_Indian (@ram_kannur) reported

    @JM_Scindia Sir My BSNL sim activation not happening.I replaced a 3G sim with 4G yesterday at BSNL Anna Nagar Chennai office. It's now more than 20 hrs.Customer service. want me to again go to that office to check. In this day n age why such bureaucracy. @BSNL_TN @BSNLCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @prateek12391486 Dear Customer, We have received information regarding your issue from the concerned department. Our team is actively working to resolve it promptly, and we expect a solution soon. We appreciate your patience and understanding. Regards, BSNL Care (Nishant)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PurnenduSGiri1 Hi, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is F0523160127824 Regards, BSNL Care (Avantika)