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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 29, 5:14 PM GMT+5:30.
  • 57% Total Blackout (57%)
  • 29% Internet (29%)
  • 14% Phone (14%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700012 and 700010 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Internet 8 hours ago
Kolkata Total Blackout 13 days ago
Kolkata Phone 18 days ago
Kolkata Total Blackout 18 days ago
Kolkata Total Blackout 22 days ago
Kolkata Internet 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • SayantanRaha6
    S R (@SayantanRaha6) reported from Kolkata, West Bengal

    @CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Last 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • SubhamPramanic4
    Subham Pramanick (@SubhamPramanic4) reported from Kolkata, West Bengal

    @BSNL_KOTD BSNL no network my location Poultry farm, Haori, West Bengal 743318 My location call drops & internet speed slow, why? Plz call me 8902569344

  • SunilKumarSur2
    Sunil Kumar Sur (@SunilKumarSur2) reported from Kolkata, West Bengal

    @BSNL_KOTD #Talk to BSNL CGMCTD D/Sir, My landline telephone number is 033-25525460 It is dead on 03.06.2021. Your department assured me on 15.7.21 for restoring my landline service within 10 days. Please expedite the process. This will be helpful to me, a supersenior citizen .

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • clakshman87
    Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West Bengal

    Hello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • somak123
    somak bhattacharya (@somak123) reported from Kolkata, West Bengal

    @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @abpanandatv @BanglaRepublic @News18Bengali Rishra Municipality Chairman Stopping BSNL to give services in Rishra to benefit local cable operator Syndicate for unknown secret reason. All the emergency services are stopped.

  • ishtiapil
    ishtiyaque ahmed (@ishtiapil) reported from Hāora, West Bengal

    • The satellite phones will boost the anti-poaching measures in the park. BSNL will be the service provider of these phones.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • Tamoghn31136227
    Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal

    @BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff

  • ShushovanDas
    shushovan das (@ShushovanDas) reported from Hāora, West Bengal

    @AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Shubham80638646 Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G2030180614869) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

  • puneet_sharma89
    Puneet Sharma (@puneet_sharma89) reported

    @airtelindia No Network service in silvassa.. But Vi, Bsnl and Jio has network

  • Ben252024
    Ben (@Ben252024) reported

    @BSNL_KOTD please allow convert of physical sim to eSIM online , why to go to BSNL office ? All private operators are allowing online convert , only bsnl giving this problem .

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @souvik_ghorui Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused to you. Our team is actively working on the reported issue and making all necessary efforts for an early resolution. We will keep you updated once further information is received from the concerned team. Regards, BSNL Care (Neha)

  • Vishwajits1998
    Vishwajitsinh Sindha (@Vishwajits1998) reported

    Poor and middle-class citizens are forced to recharge just to keep incoming calls active. Even BSNL stops incoming services immediately after plan expiry. Requesting @TRAI, @DoT_India,and@AshwiniVaishnaw to look into this and allow free incoming calls for lifetime. #TRAI #Telecom

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ashok4382 Dear Customer, Greeting of the day!  We apologize for the inconvenience caused of you. Our team is actively working to resolve it, and we expect it will be resolved very soon. We appreciate your patience and understanding. Regards, BSNL-Care(Sahil)

  • ManOnFayar
    ` (@ManOnFayar) reported

    @IndianTechGuide I mean when Congress was ruling literally every single problem was attributed to them. Now we are searching for reasons? BSNL, HAL, DRDO, ISRO, Steel plants all being run to the ground and sectors will probably be privatised. Notice a pattern?

  • b_shreekara
    Shreekara B (@b_shreekara) reported

    @JioCare @reliancejio, Jio tower at Kalmadka (PIN: 574212) has been down since yesterday and many people are facing issues. As BSNL does not provide reliable service in this area,most residents depend on the Jio network.Kindly take immediate action to restore the network service.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ErAbinJose Hi, BSNL is committed to providing better services to all its customers. We are working on improving our services to ensure you receive an even higher quality experience. Your support is greatly appreciated as we strive to serve you better. Regards. BSNL Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ItsHammadZafir Dear Customer, We sincerely apologize for the inconvenience and unpleasant experience you faced at the BSNL outlet. Your feedback regarding staff behavior, facilities, and the SIM purchase charges has been noted and will be shared with the concerned team for necessary review and improvement. We value your association with BSNL and assure you that appropriate action will be taken to enhance customer service experience. Regards, BSNL Care (Neha)