BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Apr 22, 7:10 AM GMT+5:30.
- Internet (56%)
- Total Blackout (28%)
- Phone (17%)
The latest reports from users having issues in Kolkata come from postal codes 700006 , 700010 , 700108 , 700026 , 700065 , 700090 , 700023 and 700027 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at BSNL
BSNL is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 days ago |
|
Kolkata
|
Internet | 7 days ago |
|
Kolkata
|
Total Blackout | 8 days ago |
|
Kolkata
|
Phone | 8 days ago |
|
Kolkata
|
Internet | 9 days ago |
|
Kolkata
|
Internet | 11 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
-
Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
-
Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@FirhadHakim @udmawb Rishra Municipality Chairman on behalf of Local Cable Operator stopped bsnl services in Rishra area. All the emergency services police station fire station service cannot be done.
-
Dr. Harendra Shahi (@Shahi2a) reported from Kolkata, West Bengal@BSNL_KOTD again very poor service by bsnl.... faulty landline ...complaint made twice within 4 days but not a single response from bsnl.
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
-
Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.
-
-
Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
-
Abhishek (@abchat_1997) reported from Kolkata, West Bengal@BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate
-
sushil mishra (@sandhan147) reported from Kolkata, West Bengal@MobiKwikSWAT I have just recharged no 9432846569 amt 118 BSNL. Amount debited from account but no not recharged. Please help.
-
Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman
-
Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
-
Tamoghna (@Tamoghn31136227) reported from Kolkata, West Bengal@BJP4Bengal Why does BSNL have no or low coverage ? Just compare the state owned company of Norway - Telenor with our own BSNL...one is a Billion Dollar operator & the other with huge infrastructure is dying a normal death. Had BSNL got the support that Jio got, the story could've been diff
-
Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal@DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.
-
Sudipta. B (@bsudipta81) reported from Kolkata, West BengalPathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)
-
Virendra Giri (@vgirionline) reported from Kolkata, West BengalGovernment should close #BSNL down.They are the bunch of most inefficient, ineffective and careless guys and Government of India should not show any mercy on them. #PMO
-
Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks
-
SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
-
Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West BengalStill now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD
-
Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
-
Raj Dubey (@rajdubey43134) reported@BSNLCorporate @CMDBSNL @robertravi21 Hello bsnl can you tell me which network is running in our Harsud 450116 right now in April 2026, 3G network or 4G, please bsnl team reply
-
harsh (@brarharsh999) reported@BSNLCorporate @BSNL_RJ My internet connection 01506-294110 is not working since the installation. BSNL took 12,000 plus gst in advance and not given any receipt. No internet and hard earned money gone. FRAUD. I have called BSNL local exchange but all in vain. Plz help 🙏.
-
Biswa (@biswa07) reported@BSNL_OR We are not able access internet for last 3-4 hours . Kindly look into the issue. Location : Phase -3 , Sector 10 CDA Cuttack #BroadbandFiber #BSNL
-
Shagunshaurya (@ShagunShaurya) reported@bsnl_care After n number of complaints regarding Poor internet and regular net disconnection and sarcastic replies from the bsnl section officer. we finally applied for disconnection. That too is not processed. No acknowledgement has been received. @BSNL_KTK @BSNLCorporate
-
ATUL KULKARNI 🇮🇳 (@amkulkarni11) reported@bsnl_care Since 2011 That department is only telling on paper that BSNL 4g Network is available in my area but not on ground
-
BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Customer, We have received remarks from concern department "File request sent for approval for bill waiver. once approved, area SDE will raise Ticket and resolve the issue pl." Regards, BSNL Care (Lokendra)
-
unavailable (@Mahendr8491928) reported@santhosh7681 Who said so?? BSNL has voice only plans, go and grab them. You want to avail services of a private company but want them at your whims and fancies. It doesn't work that way
-
Rational Folk (@rational_folk) reported@TelecomTalk @dxace21 Indoor coverage where I am. Vi - **** BSNL - **** pro max Jio - Not ****, but stinks of **** Airtel - Usable.
-
sunny dagar (@sunnydagar9856) reported@BSNLCorporate @CMDBSNL @robertravi21 False n fake promises by the bsnl. Till date no 4g in delhi. But you promise it will be available in December 2025, maybe the calendar of bsnl is slow.
-
GaashTaarukh 𑆓𑆳𑆯 𑆠𑆳𑆫𑆶𑆒🌟🇮🇳 (@Gash_Tarukh) reportedI applied for @BSNLCorporate broadband connection. Services are so poor that I won't got for it ever again. Bsnl hasn't improved at all @JM_Scindia @BSNLEmployees