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BSNL outages and service status in Kolkata, West Bengal

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received May 11, 12:00 AM GMT+5:30.
  • 46% Phone (46%)
  • 38% Internet (38%)
  • 15% Total Blackout (15%)

The latest reports from users having issues in Kolkata come from postal codes 700010 , 700027 , 700094 , 700050 , 700063 , 700026 , 700065 and 700090 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 13: Problems at BSNL

BSNL is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 2 days ago
Kolkata Internet 5 days ago
Kolkata Phone 7 days ago
Kolkata Phone 8 days ago
Kolkata Phone 10 days ago
Kolkata Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • arka_790
    Arka Banerjee (@arka_790) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?

  • TrivediDKr
    D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal

    @BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On

  • surajitdas1516
    SURA (@surajitdas1516) reported from Pānchuria, West Bengal

    @BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u

  • RohanSubham11
    Subham Mukherjee (@RohanSubham11) reported from Hāora, West Bengal

    Hello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • ArupratanHalder
    Arup Halder (@ArupratanHalder) reported from Bārāsat, West Bengal

    Our local BSNL Mobile network doesn't work properly. Please sir do something. Our pin code is 743234 (West Bengal) @BSNLCorporate @BSNL_KOTD

  • RanaBha44995352
    Rana (@RanaBha44995352) reported from Kolkata, West Bengal

    @BSNL_KOTD does BSNL WiFi Broadband service available in Sarsoona area?

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNL_KOTD @BSNLCorporate

  • twt_SubhaJit
    SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West Bengal

    Hello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate And What about Network?BSNL network is still so horrible now, no one wants to use #BSNL for poor connectivity. I complained many times but nothing happened as it's Government line and finally decided to leave BSNL and joined another network. Location-Hazinagar-743135

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @DoT_India Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved. Pls trace this guy down I am bringing this to your notice.

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • CAPITAL700396
    CAPITALIzE (@CAPITAL700396) reported from Hāora, West Bengal

    @BSNLCorporate still no 4g never expected from BSNL my area pin code is 711106

  • Souhitra_Roy
    Souhitra Roy (@Souhitra_Roy) reported from Kolkata, West Bengal

    @Airtel_Presence @VodafoneIdea4 Hello, We got the PORT no, now any one can help? want to leave BSNL immediately.

  • PrakritiOjha
    Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MustaqAhmedd Dear Customer, Greetings of the day! We apologize for the inconvenience caused. We would like to inform you that our team is working on it (E096147901107). As soon as we receive any update, we will notify you. Thank you for your patience. Regards, BSNL-Care (Sangita)

  • sanjay787898
    sanjay yadav (@sanjay787898) reported

    @bsnl_care it have been half of month ,still there is no solution .closing my complaint again and again without facing the problem. All bsnl employee are useless 🙏

  • Aniket168360769
    Aniket (@Aniket168360769) reported

    BSNL is in bad shape because govt wants its leech bhikmanga dhandos of jio and airtel to make duopoly and extort customers

  • MUKESH456130
    Mukesh Kumar (@MUKESH456130) reported

    @BSNLCorporate Ground reality is that in my village Gyaspur, Post – Kaurauta, PIN Code – 803202, there is hardly any BSNL network signal or proper 4G coverage available. users do not even get signal barsMany business men students andworking professionals are suffering due to poor BSNL network

  • aspirantanil
    Anil Kumar (@aspirantanil) reported

    Pathetic service by BSNL FTTH @gm_jamnagar @bsnl_care . Internet service on landline no. 02898-299093 down since two days. No response from the bsnl representative. Complaint no. 115354726.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DBoobalan1994 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint (E1226149347025) has been escalated, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • ArVikalpSharma
    Ar Vikalp Sharma (@ArVikalpSharma) reported

    @narendramodi also we have to stop any automotive technology from foreign players only old indian technology cars are ok for us no matter it is 15 year or 20 year old???? also we neighter want foreign network we are ok with BSNL ???

  • dddesai28
    ImDD (@dddesai28) reported

    @BSNL_GJ, @Dot_Ind I have bsnl international dual sim card with ₹167 international roaming activated but after landing in USA I don't get any network, if I try manually I get list of service providers of USA but it doesn't connect to any of it. Kindly guide me what to do.

  • ur_cruise
    Rishi (@ur_cruise) reported

    I have my bsnl broadband connection but it's not working and I'm not at all satisfied and want to just switch to different service provider.. Network issues then speed issues then it abruptly stops working.. either fix it or I'll switch @bsnl_care @BSNLCorporate

  • DrmAjmer
    DRM AJMER (@DrmAjmer) reported

    @RailwaySeva @MukeshJati8938 Connectivity for PRS through BSNL and RCIL channel was down since 09:00 hrs due to media issue. RCIL Channel put right at 12:00 Hrs and BSNL at 14:05 Hrs