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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Aug 3, 2:18 AM GMT+5:30.
  • 67% Total Blackout (67%)
  • 22% Internet (22%)
  • 11% Phone (11%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700063 and 700012 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 8 hours ago
Kolkata Total Blackout 2 days ago
Kolkata Total Blackout 4 days ago
Kolkata Internet 5 days ago
Kolkata Total Blackout 17 days ago
Kolkata Phone 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate Today a fraud had called me at my land line number saying he is calling from Bsnl Customer care and asked me to download QS from play store on my mobile I got saved luckily. Pls trace this guy down I am bringing this to your notice.

  • John42604523
    DJ (@John42604523) reported from Kolkata, West Bengal

    When BSNL 4G service would start in kolkata circle @BSNL_KOTD

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • Ivan_Das_7
    Ivan Das (@Ivan_Das_7) reported from Kolkata, West Bengal

    @BSNLCorporate @BSNL_KOTD @DoT_India I've complained for slow and unstable 3G internet in my area,my docket num is C2370002285,on 23rd March 2022.BSNL gave me 48hrs for resolving this problem. Today 27th March,Even after all this time,no problem has been solved.Kindly solve this!

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate Please resolved our grievance as soon as possible because our BSNL numbers is linked with Bank , Gas booking and other commercial activities due to such network problem we are not able to get OTP from many platforms please resolved as soon as possible. @CMDBSNL @BSNL_KOTD

  • Sumantodeishere
    SUMANTO DE (@Sumantodeishere) reported from Kolkata, West Bengal

    @BSNL_KOTD #BSNL network is very much poor for calling and data both, across the area. And please don't ask for call drop. It's pathetic. Why people are not getting proper service?? What is actually your role being a service provider?? @BSNLCorporate @DoT_India

  • RaviMen48172263
    Ravi Menon (@RaviMen48172263) reported from Kolkata, West Bengal

    @BSNLCorporate @DoT_India Finally my problem has been attended to yesterday from Bsnl, hope my line will work now undistrupted for some days . Thank you for the support 🙏.

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    @BSNLCorporate I'm using BSNL from many years..But due to poor network in our area I'm not able to use Internet. I also complained earlier but no action has been taken. This time i hope BSNL resolve our problem. Location-East Prasadnagar,Hazinagar,Naihati. Zip-743135 Thanks

  • mainakjiko
    Mainak Ghosh (@mainakjiko) reported from Kolkata, West Bengal

    @AshwiniVaishnaw Sir, there is no internet in our broadband line of BSNL.. 033 25683814. Landline is also dead.. I am a IIT student... For no internet, I am not able to attend online classes...It has been more than 3 days... Complained but no result...Plz help.. @BSNLCorporate

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BJP4Bengal @DrSukantaBJP Rishra Municipality Chairman with Local Cable Operator Syndicate stopped bsnl fiber broadband service in Rishra Area to benefit local cable Syndicate. Indirectly demanding ransom from BSNL. Issued several letter but no response from chairman

  • Sayanti_NKDA
    Sayanti Majumder (@Sayanti_NKDA) reported from Pānchuria, West Bengal

    BSNL network is completely black out since yesterday. Please look into it. @BSNL_KOTD

  • prathitsen
    PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal

    @abeautifulmind7 It is scary. Look at BSNL service.

  • SOUVIK68880053
    SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal

    @BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.

  • jhajitwts
    Govind Jha (@jhajitwts) reported from Kolkata, West Bengal

    Why people have problem in both? #disinvestment #investment #BSNL

  • amitavaim
    Amitava Saha (@amitavaim) reported from Kolkata, West Bengal

    @Airtel_Presence @consumerforum_ I just ported from BSNL 3g to Airtel 4g. 9830771819. Airtel 4g is pathetic. Poor network for internet facilities. Why u guys are fooling customer?

  • FrancisAvishek
    Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal

    Due To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.

  • Bharotia
    Chiranjib Mukherjee (@Bharotia) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate @MIB_India Why is BSNL not able to provide a satisfactory voice and net service to its customers ? Always facing problems either voice related or internet related. Country enjoying 5G but surprisingly BSNL not even able to provide 4G.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • TheChaudhary55
    VAIBHAV CHAUDHARY (@TheChaudhary55) reported

    @JioCare I am listening this from last 16 days,do you think customer as fool. BSNL is better than Jio.atleast they come on ground and look for the issue.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, Greetings of the day! We deeply apologize for the inconvenience and frustration caused due to the delay in resolution. We understand your concern and sincerely regret the experience you have faced. Your feedback has been duly noted and shared with the concerned team. Our team is actively working on the issue (G1318177512300) and making every possible effort to resolve it at the earliest. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Syed_Nabi23 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Can't bsnl has no brain to think? Why do new tower is needed just to fix ups in old tower? New one will take 20 yrs to build. Untill then, how to use bsnl? Pls do the job atleast for the paid every month from people money. What's problem in fixing current tower?? @PMOIndia

  • Nitya35634550
    Nitya (@Nitya35634550) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Please don't fool Indian citizens with your tall claims you actually cannot deliver what you claim. People have bought new bsnl sim even after a week or more they have not been able to use the services either due to inactivity or no Network coverage

  • RituSandhu27
    Rituraj Kaur Sandhu (@RituSandhu27) reported

    Iam glad @BSNLCorporate has expedited it's complaint service, the issue of my landline phone was rectified the same day at #chandigarh We've been faithful customers of #BSNL ( my father got it installed at our residence way back in 1987)Later we availed of internet service 2005

  • ItsHammadZafir
    Hammad Zafir (@ItsHammadZafir) reported

    @BSNLCorporate Very disappointed with service at your Bengaluru outlet while buying a new SIM. Only 2 staff (no gents), no Hindi speaking, rude behavior, no CCTV/facilities, and was overcharged Rs.250 for the SIM (corrected only after I objected). Please look into this. #BSNL

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @BSNLCorporate In full Mumbai city BSNL mobile searching for network

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ItsHammadZafir Dear Customer, We sincerely apologize for the inconvenience and unpleasant experience you faced at the BSNL outlet. Your feedback regarding staff behavior, facilities, and the SIM purchase charges has been noted and will be shared with the concerned team for necessary review and improvement. We value your association with BSNL and assure you that appropriate action will be taken to enhance customer service experience. Regards, BSNL Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jambukeswaran Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL Care (Avantika)