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BSNL outages and service status in Kolkata, West Bengal

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Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Jul 3, 10:12 AM GMT+5:30.
  • 43% Total Blackout (43%)
  • 36% Internet (36%)
  • 14% Phone (14%)
  • 7% E-mail (7%)

The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700010 , 700002 , 700012 , 700013 and 700094 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Kolkata, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kolkata, West Bengal

The most recent BSNL outage reports came from the following cities: Kolkata.

CityProblem TypeReport Time
Kolkata Total Blackout 22 hours ago
Kolkata Total Blackout 4 days ago
Kolkata Phone 10 days ago
Kolkata Total Blackout 12 days ago
Kolkata Internet 12 days ago
Kolkata Total Blackout 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports Near Kolkata, West Bengal

Latest outage, problems and issue reports in Kolkata and nearby locations:

  • S_DasMe
    Sneha Das (@S_DasMe) reported from Kolkata, West Bengal

    @BSNLCorporate When...?? I'm asking for help from last 2weeks... But till now I didn't get any proper feedback from #BSNL

  • manialmal
    Mani Almal (@manialmal) reported from Kolkata, West Bengal

    @BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad

  • esumitc
    Sumit (@esumitc) reported from Kolkata, West Bengal

    @PMOIndia @narendramodi plight of retired and other customers of Post Office at urban area is pathetic due to link issues at premise - as you have already killed BSNL can you ask Jio telecom for connecting post offices ? @IndiaPostOffice

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNL_KOTD Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate

  • bsudipta81
    Sudipta. B (@bsudipta81) reported from Kolkata, West Bengal

    Pathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)

  • abchat_1997
    Abhishek (@abchat_1997) reported from Kolkata, West Bengal

    @BSNL_KOTD trying to set BSNL tunes on my phone but it keeps on showing as 'Pending'. Kindly help to resolve the issue Cc: @BSNLCorporate

  • KSSBSecular
    SSB (@KSSBSecular) reported from Kolkata, West Bengal

    @AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?

  • allahrakhag786
    Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal

    @CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega

  • manishsikhwal84
    Manish Sikhwal (@manishsikhwal84) reported from Hāora, West Bengal

    @BSNL_KOTD my BSNL prepaid no is not working, I m trying to recharge multiple times but recharge not done. Please do something

  • rational_folk
    Shadab Ahmed (@rational_folk) reported from Hāora, West Bengal

    @RajeshS72141064 @BSNL_HR Modi era is the reason for crippling BSNL. In Manmohan era BSNL was the first to introduce cutting edge 3G network in India. In Modi era it still doesn't have 4G.

  • Sankar_I_Am
    Sankar Chakraborty (@Sankar_I_Am) reported from Kolkata, West Bengal

    Still now can't able to send text to that number i.e. 56161600 provided by @AxisBank to receive my customer id.Plz do some needful as because I need to send a prescribed text on that number from my registered number & I really don't want to leave BSNL for this reason. @BSNL_KOTD

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate I suggest BSNL as a customer please lunch official soft client app of BSNL for customer comfort and satisfaction thank you.

  • diptadip_mandal
    Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal

    @MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture

  • wrmNMh3cBB12Op4
    राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West Bengal

    Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL

  • ChetanSingh4U
    Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal

    @BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate

  • anibik
    BIKASH MISHRA (@anibik) reported from Kolkata, West Bengal

    @BSNL_KOTD @BSNLCorporate Hi I Lost My BSNL Sim card today , need a help to recover Same. Please suggest

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate No action taken by BSNL network is very bad

  • Debashi11046606
    Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West Bengal

    S L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).

  • NathSoumyaditya
    Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal

    @BSNLCorporate But when the service will start in that area we want to use 4G service of BSNL very bad 3G /2G in my area . Total waste of money 🙏 an acceptable network.

  • somak123
    somak bhattacharya (@somak123) reported from Kolkata, West Bengal

    @BSNLCorporate disgusting from morning bsnl network problem in kolkata. All otp can't enter my mobile, what's going on?????.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SANJAYDAVID
    Sanjay David ,an INDIAN (@SANJAYDAVID) reported

    @summitmitra @Akshat_World Annual plans are available without data. People can buy BSNL if they want cheap plans. 20 per day is cheaper than a quarter of a liquor bottle. Many arguments. The problem is that 80 Cr poor-free ration walas ( govt says 22 Cr) are spending time on reels and civil disturbance

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @imajs7 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Anil13007 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you. For better assistance, you may contact our toll-free helpline at 1800-4444. Our team will be happy to assist you and ensure that your concern is addressed at the earliest. Regards,  BSNL Care (Sangita)

  • Hitesh_sharma60
    Hitesh Sharma (@Hitesh_sharma60) reported

    @hvgoenka @airtelindia jokes with customer in india and claims to be world class actually it was spelling mistake it has to be third class . It says for complaint # 311000014658198 , it will be repaired by 15th July , Airtel to BSNL ka baap nikla

  • productive1344
    productive (@productive1344) reported

    @bsnl_care @Helpwithsmile My bsnl wifi is super slow, it's fluctuating like crazy pls fix this asap. It's been a whole week facing this!

  • DeepakAnthony78
    ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reported

    Docket No. BSNL-CO-2026-EM-06291789606736 It's been a long time since I filed this complaint, yet there has been no response and no resolution from @bsnl_care. This is extremely disappointing. Is this the level of customer service BSNL provides to its customers? 😮‍💨👎

  • pratulk09
    Pratul Karmokar (@pratulk09) reported

    @TRAI For BSNL it should be No Signal instead of poor signal.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @easy_bandaa Dear Customer, We sincerely regret the inconvenience caused. Kindly contact the BSNL Helpline (1800-4444) for immediate assistance regarding your pending Rural FTTH application. You may also visit your nearest BSNL Customer Service Centre (CSC) or BSNL Office for further assistance and verification of your application status. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @neha_naidu93 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

  • nmnsgr
    NMN SGR (@nmnsgr) reported

    @piyush_trades @SatanAtWink They did BSNL MTNL are being run by govt even though they make losses Nothing else is possible from govt side If you are concerned switch your connections onto BSNL MTNL I did and don’t feel the difference in calls and network Infact it works in remote parts of the country