BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 1 outage signal in the last 24 hours around Kolkata, including 1 direct report.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received May 6, 3:00 PM GMT+5:30.
- Phone (43%)
- Internet (29%)
- Total Blackout (29%)
The latest reports from users having issues in Kolkata come from postal codes 700010 , 700006 , 700050 , 700063 , 700026 , 700094 , 700065 and 700090 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 14 hours ago |
|
Kolkata
|
Phone | 1 day ago |
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Kolkata
|
Phone | 4 days ago |
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Kolkata
|
Phone | 5 days ago |
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Kolkata
|
Phone | 5 days ago |
|
Kolkata
|
Internet | 15 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Sadananda Patra (@SadanandaPatra) reported from Hāora, West Bengal@DICEIANS @ImVAmishra @boxervijender Because BSNL infrastructure is further behind and poor quality, they don't have money to upgrade thier infrastructure, that's why. If they have 4G still they will not delivered good connection at all
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@BSNLCorporate No initiative from local bsnl area manager. It will loose your credibility for sure. No help from higher authority to start services this is ridiculous @BsnlCgm @AshwiniVaishnaw
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Sneha Das (@S_DasMe) reported from Kolkata, West BengalI'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Great BSNL, You are quick to ask for payment, daily mobile message to pay online even when the landline is dead for many months, complaint pending, no one responds, no one attend. Old payment not reversed. Account no.8005616215. Line is still dead. @rsprasad
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PRATHIT SEN (@prathitsen) reported from Kolkata, West Bengal@abeautifulmind7 It is scary. Look at BSNL service.
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Subham Mukherjee (@RohanSubham11) reported from Hāora, West BengalHello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad internet connection of BSNL in Rairangpur Address- murmuchak,mandirsahi Ward Number 3 house Number 2 Pin- 757043 @BSNLCorporate @BSNL_OR
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West BengalDue To Poor Network quality and Worst Internet Speed & continuous price hike by @Airtel_Presence @airtelnews I Switched to #BSNL Indian's own network which is trusted one. Cost is very low which helps many poor people.if @BSNL_KOTD improve network no one can Beat #BSNL Thanks.
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Monojit Gupta (@Monojit_Gupta) reported from Kolkata, West Bengal@BSNL_KOTD Still issue not resolved. What type of service #bsnl is providing.
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
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Arka Banerjee (@arka_790) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate I Want Bsnl Retailer Sim For My Shop To Do Recharge & Activation. Not Getting Any Contact Of Bsnl Distributer. Can Someone Help Me?
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Sandip Kanjilal (@SandipKanjilal1) reported from Kolkata, West BengalCGM,CTD,BSNL SMS service is not at all working properly in Kolkata Circle for last two days as I cannot verify my mob. No.9432000018 in Amway.
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Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kashyap Joshipura (@KJoshipura) reported@bsnl_care Reminder ... ..Complaint booked. Your docket no is BSNL-GJ-2026-CU-05011777639080 Complaint booked. Your docket no is BSNL-GJ-2026-CU-05011777639414 Complaint booked. Your docket no is BSNL-GJ-2026-CU-05011777640457
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Kashyap Joshipura (@KJoshipura) reported@CMOGuj Sir our telephones and internet lines are not working since 26thApril 2026.While checking with BSNL VASANA Ahmedabad….COPPER WIRE LINES STOLEN FROM LOCKED JUNCTION BOX located near AshokNagar Paladi Ahmedabad 380007 Is it possible in Safe Gujarat??
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BSNLCare (@bsnl_care) reported@kotalAvik21 Dear Customer, We regret the inconvenience. Please be assured that our team is actively working on your complaint (E0319144754530) and is making every effort to resolve it at the earliest. We appreciate your patience and understanding in this matter. Regards, BSNL Care (Kusum)
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India Post (@IndiaPostOffice) reported@AsifKha07371541 Inconvenience caused is highly regretted. The matter has been taken up with BSNL Authority and the service provider to restore the connectivity at the earliest.
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konark Sharma (@konarksharma_IN) reported@BSNL_HP @BSNL_MH I am facing issue with outgoing SMS on my BSNL HP(176001) number. All messages are failing with “Message failed” on iPhone. Tried reset, SIM reinsert, and all network modes(2G,3G,4G). Currently roaming in Pune(411033). Complaint also raised via IVR. Please help.
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Ajit_oilpainting (@oil_watercolor) reportedHello @BSNLCorporate my 78 yrs old father uses Bsnl number , whenever he do outgoing calls he is forced to hear your outgoing announcement promotion which confuses him and he keep saying hello hello thinking someone is speaking whom he called in first place , I called customer care to disable this outgoing promotional announcement offers which we are not interested, but customer care refused to act @TRAI why are we forced like this , what’s the legal way to stop this nonsense
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BSNLCare (@bsnl_care) reported@_aashishsingh_ Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E0511145531229. Regards, BSNL Care
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BSNLCare (@bsnl_care) reported@kotalAvik21 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working to resolve the issue and will provide a solution shortly. We kindly request your patience for a little longer. Regards, BSNL Care (Sonu)
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CA JITENNDER KAKKAR (@CaJitennder) reported@airtelindia Highly inappropriate reply by Airtel regarding mobile number associated with @airtelxsafe. Airtel not providing a Landline phone since that number doesn't work there we got installed BSNL now they say we can't surrender, if we do they won't provide Canera services.
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PINTU MONDAL (@PintuMondal08) reported@JioCare 20+ days and my JioFiber landline still not receiving incoming calls. BSNL, VI and even Jio calls fail. Stop sending generic replies and fix this. How long does it take to resolve a basic issue? Escalate this now and provide a clear timeline.@BSNLCorporate