BSNL outages and service status in Kolkata, West Bengal
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Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (45%)
- Internet (27%)
- Total Blackout (27%)
The latest reports from users having issues in Kolkata come from postal codes 700108 , 700006 , 700027 , 700090 , 700063 , 700050 , 700026 and 700005 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Phone | 14 days ago |
|
Kolkata
|
Internet | 14 days ago |
|
Kolkata
|
Phone | 15 days ago |
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Kolkata
|
Total Blackout | 15 days ago |
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Kolkata
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Total Blackout | 15 days ago |
|
Kolkata
|
Phone | 16 days ago |
Community Discussion
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BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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SURA (@surajitdas1516) reported from Pānchuria, West Bengal@BSNLCorporate In my home location bsnl only provide 2G service although there is a bsnl tower in my area. Where 5g is knocking, your network provides only 2g network. My area is Chaipat, Paschim Medinipur, WB-721148. Please do the needful otherwise I will port out.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate Very bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out my number Ph- +919432400194, +919432400249, +9194323 66952 +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104
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Dr. Chiranjeev Lakshman (@clakshman87) reported from Kolkata, West BengalHello @BSNL_KOTD. I want to discontinue the Broadband services on my BSNL landline number 033 2421**** Customer care says I have to visit the exchange and submit a physical application. During pandemic, can't I do the same online?
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
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Sudipta. B (@bsudipta81) reported from Kolkata, West BengalPathetic BSNL Customer care. Dear @BSNL_KOTD My father misplaced his phone yesterday. It has a BSNL Sim along with one more operator's sim. Other Sim I could able to lock. BSNL Customer care is not locking *4342*1593 my father's no. cc @KolkataPolice (1/3)
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Aditya (@AdityaKOLKATA) reported from Kolkata, West Bengal@BSNL_KOTour office line 033-22487811 is not working since May 2020 .complain done several time but no action taken but routinely every month we are paying the bill since May 2020. It is surprising BSNL doesn't revert to complain lodged on phone, via letter and also email.
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Mani Almal (@manialmal) reported from Kolkata, West Bengal@BSNL_KOTD Mail was sent given faulty LL number. Still dead but get daily SMS for payment. This is BSNL work culture and customer care?
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Arup Halder (@ArupratanHalder) reported from Bārāsat, West BengalLast 12 hours my BSNL mobile network doesn't work. My local pin code 743334(west bengal) Please sir do something @BSNLCorporate @BSNL_KOTD
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@DoT_India Biswabangla Cable Forum Stopping bsnl people to deploy fiber broadband network, this is pathetic situation DoT people need to support us
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNLCorporate No action taken by BSNL network is very bad
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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Govind Jha (@jhajitwts) reported from Kolkata, West BengalWhy people have problem in both? #disinvestment #investment #BSNL
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SOUVIK (@SOUVIK68880053) reported from Ghusuri, West Bengal@BSNL_KOTD my BSNL landline is not working for 2 months . *BRAVO says* Fault booked for 033-24078033 docket id is 16815501706 booking date 15-01-2023 20:24:15. Present Status = Resolved But actually it is not resolved
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Lazy Tourer (@LazyTourer) reported from Kolkata, West Bengal@TelecomTalk You guys need to talk more about this back dated technology what modern ISPs are using with their IP Network. CGNAT is getting used with fiber where 2 facade ago, BSNL dialup had dynamic but Public Top Level IP.. India must covert to IPv6 urgently
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Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
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Sneha Das (@S_DasMe) reported from Kolkata, West BengalI'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Prakriti Ojha (@PrakritiOjha) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD Bsnl landline is dead, wifi is not working, unable to reset password. Your executive promised he will visit today to attend to issues and is now saying that it will take another three days.
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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SubhaJit Sarkar 🇮🇳 (@twt_SubhaJit) reported from Kolkata, West BengalHello, @BSNL_KOTD @BSNLCorporate Today at 10:04 pm my mobile number port in to BSNL from airtel. I got my tele verification OTP. But when I try to call at 1507, from BSNL I got this message "Sorry, the service is unavailable at the current time. Please try again later."
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@ChandannagarC @ChandannagarPC BSNL BROADBAND line 033-26725666 is down in Rishra police station due to fiber cut. Municipality chairman not allowing us to do bsnl fiber maintenance in Rishra area.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sahil Patel (@SahilpatelCA) reportedGot a BSNL SIM today, and my Day 1 experience is honestly surprising. 🤯 For context: Jio 4G usually struggles in my room—terrible speeds and frequent call drops. But BSNL? 📊 Speedtest shows just 6-7 Mbps, BUT: 📺 Streaming 4K on YouTube flawlessly (zero lag even when skipping ahead!) 💬 Chats are super smooth. 📞 ZERO call drops indoors. It’s not 5G speed, but the stability is real. If @BSNLCorporate maintains this consistency, they have a massive winner on their hands! 🚀 #BSNL
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BSNLCare (@bsnl_care) reported@RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)
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BSNLCare (@bsnl_care) reported@habibulbiswas Dear Customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number I0219201131413 . Thank you for your patience. Regards, BSNL-Care (Gopal)
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BSNLCare (@bsnl_care) reported@ibathurrahman21 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2824198451297 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)
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Sanatana Dharma (@DharmaPhilosofy) reported@bsnl_care I want to switch my simcard from Airtel to bsnl but Airtel has suspended incoming and outgoing services and I couldnt get port number. Can you help me port to bsnl without port number? I can't pay them for another month of their service. I want to switch to ur service
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BSNLCare (@bsnl_care) reported@13SINGHNIRBHAY Dear Customer, Sorry for the inconvenience caused to you.Please provide your BSNL and alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Sonu)
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रजत बघेल (@RajatBaghel) reported@bsnl_care @bsnl_care @BSNLCorporate I have already visited the nearest BSNL Customer Service Centre, but the staff there are not aware of BSNL Wings or how to assist with Wings-related issues. Kindly guide me to the concerned team or provide proper support to resolve my issue.
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)
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SREEJITH M PAI (@SMPAITVM) reported@mochaabubble @BSNLCorporate I talked about the poor people. They don't need Data or 1GB per day and Android mobile. So they need a monthly plan without data. An economy plan. BSNL 24 Days plan is including data Rs147/- So they should start plans without Data.