BSNL outages and service status in Kolkata, West Bengal
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Kolkata, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jun 29, 8:26 PM GMT+5:30.
- Internet (38%)
- Total Blackout (38%)
- Phone (15%)
- E-mail (8%)
The latest reports from users having issues in Kolkata come from postal codes 700001 , 700052 , 700027 , 700002 , 700012 , 700013 , 700094 and 700006 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Kolkata, West Bengal
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Kolkata, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at BSNL
BSNL is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kolkata, West Bengal
The most recent BSNL outage reports came from the following cities: Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 3 days ago |
|
Kolkata
|
Phone | 8 days ago |
|
Kolkata
|
Total Blackout | 10 days ago |
|
Kolkata
|
Internet | 10 days ago |
|
Kolkata
|
Total Blackout | 10 days ago |
|
Kolkata
|
Total Blackout | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Kolkata, West Bengal
Latest outage, problems and issue reports in Kolkata and nearby locations:
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Chetan Singh (@ChetanSingh4U) reported from Kolkata, West Bengal@BSNL_KOTD Landline of my Office is dead from last 4 months, complaint several times through IVRS, called BSNL people , but till date no improvement, Felling Good that we got the monthly Bill from your end. So what is use of this team?? @BSNL_KOTD @BSNLCorporate
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राहुल रजक (@wrmNMh3cBB12Op4) reported from Hāora, West BengalVery bad 3G speed of in my area continuously complaining but no action taken by BSNL .Thinking to Port out Ph- +919432400194, +919432400249, +918777032041, Address- 14/6 Nandalal chatterjee lane belepole Howrah santragachi pin-711104 @BSNLCorporate @BSNL_KOTD @CGM_CTD_BSNL
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Sumit Ghosh (@Sumitghosh7178) reported from Kolkata, West Bengal@BSNLCorporate @KolkataPolice Then he asked me to provide my gpay pin so that he can deduct Rs 2 and fix the BSNL issue for ever. I refused to provide my PIN, then he started threatening me that my BSNL connection will be disconnected and will never get resolved. @KolkataPolice cyber crime, plz take action.
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D.K Trivedi (@TrivediDKr) reported from Kolkata, West Bengal@BSNLCorporate Your complaint booked in BSNL complaint portal with docket_no JKH/CO/2013/4077 dtd 19/12/2013 is resolved. Everytime such msgs received since March'20 No solution for why one should pay for dead phone since then? Dead from March lockdown then long BSNL strike. On
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shushovan das (@ShushovanDas) reported from Hāora, West Bengal@AshwiniVaishnaw @BSNL_KOTD @BSNLCorporate Applying to get new network in my area Please BSNL office Please install new network in my area Applying for good service please help
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Subham Mukherjee (@RohanSubham11) reported from Hāora, West BengalHello @MobiKwik @MobiKwikSWAT I have made a recharge of my BSNL number... The recharge showing successful by mobikwik but the recharge is still pending.. BSNL saying recharge has not been made contact your payment app.. Ticket ID 693154 Reg Ref ID MBK857137973... Please Help...
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Md Abdullah (@allahrakhag786) reported from Pānchuria, West Bengal@CMDBSNL Sir ji Doosri company ka 5G Network Launch hone jarehi hey, BSNL 4G Network Launch kar nehi parehi hey, Hum ek BSNL ka Customer hey, Hume or kitna din iss porisebao se bonchit rehena parega
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Lazy Tourer (@LazyTourer) reported from Pānchuria, West Bengal@TelecomTalk Network has become a nightmare !! Orange then Hutch -> Once considered benchmark network here in Kolkata & WB has become worse than even BSNL It's painful for long timers to see the "original" premium service degrade at such level 😪
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S R (@SayantanRaha6) reported from Kolkata, West Bengal@CMDBSNL Hello sir, My father is retired employee of BSNL. Our landline is O.O.O from 2020 and we registered many complaints but no response from the team. I checked the status of complaints, it shows resolved. I tweeted and get the same response. Would be grt if U can help.
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West BengalSuffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporatea @BSNL_KOTD @CGM_CTD_BSNL
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Soumyaditya Nath Sharma (@NathSoumyaditya) reported from Hāora, West Bengal@BSNL_KOTD @k1k1m2 Suffering from bad GSM service in BSNL very bad 3G network and my data is working as 0.9 mbps. Call drop problem PH- +919432400194 & +9194324 00249 Kolkata circle District- Howrah Address-14/8 Nandalal chatterjee lane belepole pin-711104 @BSNLCorporate
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Pabitra Goswami (@PabitraGoswami5) reported from Hāora, West BengalWhat happened with BSNL Kolkata, is it PACKING for CLOUSURE? Call centre/ locking of Call is not functioning.Nobody is attending Telephone call in any office. Is it right time to surrender the link. LP and Broadband is remainig out of service more than 20 days, mails rtd
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Arvind N. Tiwari (@arvind_ntiwari) reported from Kolkata, West Bengal@BSNL_KOTD @BSNLCorporate Dear Team,my landline services are getting hampered/disconnected very often. The service man is stating that handset needs to be changed but their office had stopped providing replacement for landlines..!! Is it as per the policy of BSNL? Any luck here?
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SSB (@KSSBSecular) reported from Kolkata, West Bengal@AshwiniVaishnaw went to surrender my father's bsnl landline... Told to come back on Saturday. Why can't these be done in one hour? Why so much of red tape? Can't we have a customer friendly approach?
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Debashis Bhattacharjee (@Debashi11046606) reported from Hāora, West BengalS L A system flop J C L system back up please save B S N L CGM Biswajit Paul look into the matter and support Valuable Customers of BSNL Save 4800 JCL families. Ether wise you will be the responsible person for destroying Kolkata Telephones(BSNL).
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Diptadip Mandal (@diptadip_mandal) reported from Hāora, West Bengal@MyAnandaBazar Rishra Municipality Chairman Stopped BSNL Fiber Broadband Delivery and Maintenance all the emergency services stopped. After issuing several letter he is not giving permission to work. Fishy behaviour wrong gesture
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Sneha Das (@S_DasMe) reported from Kolkata, West Bengal@BSNLCorporate I'm requesting to everyone please don't purchase new #BSNL sim or please don't port your current no. to BSNL...Cz their 99%words are fake...They don't have proper 4G service in maximum areas...They cheated me badly so please BEWARE PEOPLE..🙏🙏@BSNL_KOTD @BSNLCorporate shame on u
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Nayan (@nayan___das) reported from Kolkata, West Bengal@BSNLCorporate @BSNL_KOTD BSNL Kolkata service down at Tangra area. What about others area? #BSNL
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sudipto Das (@dassudiptoasl) reported from Kolkata, West Bengal@BSNLLiVE3G I am a BSNL customer West Bengal circle, What is tariff to increase validation. Outgoing already suspended.
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Francis Avishek Roy (@FrancisAvishek) reported from Kolkata, West Bengal@BSNLCorporate Thanks For Replying. I hope this problem is solved soon. We firmly believe that #BSNL will not disappoint us. My BSNL number-9903227227 Alternative Number-9143395122 For further Communication. Till network restoration we are not able to use Internet facility.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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शिवा अग्निहोत्री (@Shivaagnihotry) reported@BSNLCorporate @bsnl_care @BSNL_UPE I accidentally did two recharges on my BSNL number. Need a refund for the first wrong recharge. I Called Customer care 1503 disconnects after 10 mins of waiting. Done 3 times already. No help. Please solve this issue
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Tamil Speaking Indian (@TamilSpkIndian) reported@EinstYdv unavailable but there are some Native American reservation specific mobile network which use day light savings time etc). The phone's display time changes automatically. The bigger question should be why is Airtel, Vi, BSNL and Jio not providing coverage here (3)
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BSNLCare (@bsnl_care) reported@mayankjtr Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Neha)
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ANTHONY JOSHUA DEEPAKABALi (@DeepakAnthony78) reportedDocket No. BSNL-CO-2026-EM-06291789606736 It's been a long time since I filed this complaint, yet there has been no response and no resolution from @bsnl_care. This is extremely disappointing. Is this the level of customer service BSNL provides to its customers? 😮💨👎
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BSNLCare (@bsnl_care) reported@abhilash1296 Dear Customer, Greetings of the day! Sir, it seems that due to some technical issue, you might be facing an error. Kindly try again after some time. If you are still facing the issue, please feel free to contact us. Regards, BSNL Care (Kusum)
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Nilesh86504 (@Nileshshahmumba) reported@BsnlMumbai I am trying to reach a complaint n grievance department of Mumbai BSNL. to make a complaint for 23800664 which is not in working. HELP. ALTERNATE CONTACT NUMBER: 9967270956
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BSNLCare (@bsnl_care) reported@deybhaskar447 Dear Customer, We truly regret the inconvenience you are experiencing and understand your disappointment regarding the reduction in plan validity. BSNL regularly revises plans based on TRAI guidelines and operational updates. Regards, BSNL Care (VikashT)
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puneet kaushik (@puneetkaushik77) reportedbsnl provides the plan for voice n sms only but hidden interests have evntually let BSNL down that it cannot serve the poor of the poorest
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BSNLCare (@bsnl_care) reported@amkulkarni11 Hi, We have received an update from the concerned department that the BTS is currently down due to an OFC (Optical Fiber Cable) fault. The technical team is working on it on priority, and the issue is expected to be resolved today itself. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@UPohani65773 Dear Customer, We regret the inconvenience caused. The BSNL portal may be temporarily unavailable due to maintenance or high traffic. Kindly try again after some time. If the issue persists, please clear browser cache or use another browser/device. Regards, BSNL Care(Sourav)