BSNL outages and service status in Koch Bihār, West Bengal

Problems in the last 24 hours in Koch Bihār, West Bengal

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Koch Bihār, West Bengal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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BSNL Issues Reports Near Koch Bihār, West Bengal

Latest outage, problems and issue reports in Koch Bihār and nearby locations:

• 
  MaNaSh MaNna (@manashmanna) reported 16 minutes ago from Alipurduar, West Bengal

  @reliancejio @exploreIMC @BSNLCorporate bsnl 3G is better than your poor 4G in Jaigaon.pin736182

• 
  Anil Agarwal (@AnilagarwalSa47) reported 46 minutes ago from Alipurduar, West Bengal

  @rsprasad @BSNLCorporate sir my landline is nt working since 1&1/2 month i have 3nos none of them r in wrkng condition.There r no ground staff to support us. With this service i think ur digital india mission is at its low #PMOIndia @PMOIndia @narendramodi #bsnl bhaisabnahilagega

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 8 minutes ago

  @mushtaqahmedma Dear Customer, We sincerely apologize for the inconvenience caused. Complaint F1814165832302 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)

• 
  Tarun (@Tarun7988) reported 10 minutes ago

  @BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.

• 
  Rebatiraman Panda (@RebatiramanPan1) reported 11 minutes ago

  to some other more particularly to jio or airtel.. why so ?? It deliberately done to slow down net speed of bsnl ?? Only advertisement of high speed but in action totally down.. please look into it..

• 
  BSNLCare (@bsnl_care) reported 13 minutes ago

  @Asheesh0014 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F1711165616723 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

• 
  Avinash (@avinash_a) reported 13 minutes ago

  @piyush_trades @vesperaurora1 For that you shouldn't encourage state monopolies. Scrap BSNL for good, enough tax payer money has been pumped to just keep it afloat You should ask for less regulations and more competitor, the price will automatically come down

• 
  Riztweet (@rizwansheriff) reported 16 minutes ago

  @JioCare if you cannot fix the issues , why are you providing service , you always don’t meet the customer expectations , BSNL is far more better and your voice IVR sucks…

• 
  BSNLCare (@bsnl_care) reported 16 minutes ago

  @Wicketkeeper52 Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165868681​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)

• 
  Shekhar Bandaru (@BandaruShekhar) reported 20 minutes ago

  @Kiranhyd @SayantikaSays BSNL - 4 years, small towns, different states, same experience. Internet down, call technician, fixed in 10 mins unless any maintenance issue. If not fixed, directly call JE or AE, they'll get it fixed immediately. Once for an issue, JE, AE and 3 technicians came home to check.

• 
  Tushar Dwivedi (@tush_2708) reported 20 minutes ago

  @SayantikaSays Try @BSNLCorporate . And I am not joking. It is best if it's available in your area. No BS service. I never heard these lines from BSNL, which I kept hearing from other providers like Jio and Airtel. "We won't give you the router password" "You can't use your own router, even if ours is ******. What do you mean you have a better router and modem? Hou must pay us a subscription for this mesh thing instead" "No, you can't use Google or CloudFlare's DNS, you must use ours. What if it's slow? If you change, how will we snoop on you and inject our advertisements into your browser?" "No, you can't open a port for you. For that, you must buy a static IP from us. Why is a static IP needed to open a port? Who knows. But we won't allow it unless you pay us extra" In the last 3 years, I have only had 2 outages on BSNL, 30-40 minutes max. While on Airtel, I had caught their staff removing my cable from their box and adding a new one for a new connection, and then making me wait till they finally got a new box after a week. They just didn't want to make a new customer wait, so they simply assigned my slot to them. And their customer care and local staff wasn't even ready to accept it, unless I showed the CCTV footage and a video of my cable literally being thrown on the side of their box, not even connected, while they were claiming that there's some backend issue.

• 
  BSNLCare (@bsnl_care) reported 23 minutes ago

  @Shivaagnihotry Dear Customer, if a double recharge of the same amount is done, the second recharge will be kept in queue. If the recharge amounts are different, the second recharge will get activated and the earlier one may stop. For further assistance, please contact BSNL Customer Care at 18001801503. Regards, BSNL-Care(Pravesh)