Reliance Jio outages and service status in Sāntarshāh, Uttarakhand
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Sāntarshāh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- Internet (67%)
- Total Blackout (17%)
- Wi-fi (17%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Sāntarshāh, Uttarakhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Sāntarshāh, Uttarakhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Reliance Jio
Reliance Jio is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Sāntarshāh, Uttarakhand
The most recent Reliance Jio outage reports came from the following cities: Roorkee, and Haridwar.
| City | Problem Type | Report Time |
|---|---|---|
 Roorkee
|
Internet | 12 days ago |
|
Haridwar
|
Internet | 14 days ago |
|
Roorkee
|
Total Blackout | 15 days ago |
|
Haridwar
|
Internet | 21 days ago |
|
Haridwar
|
Wi-fi | 25 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Sāntarshāh, Uttarakhand
Latest outage, problems and issue reports in Sāntarshāh and nearby locations:
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brhamjot singh (@brhamjot) reported from Roorkee, Uttarakhand@JioCare @Amitmandal19 Jio serivices are poorly bad in lal kurti roorkee no signal strength nothing very badservice
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Vikrant Jha (@vikrantjha0690) reported from Haridwar, UttarakhandDear @JioCare Your internet is very pathetic even it's seems day by day your speeds are going down only . Even I'm not able to browse anything properly. GPRS is better than your 4G speed. Worst experience @AmbaniTina
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viks bhadula (@viksbhadula) reported from Haridwar, Uttarakhand@Parvin24kumar @reliancejio @JioCare Never
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Rajat Agrawal (@Rajatagleo) reported from Gurukul Kāngri Vishwavidyālaya, Uttarakhand@reliancejio @TRAI @GoI_MeitY Respected Sir/Mam,I am facing Tremendous problem regarding working of internet in my area.I call to jio customer care regarding filing of complain they always said we can't do that. Please help... Mobile No. :- 7017834883
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Lalit Goyal (@lalitshivalik) reported from Roorkee, Uttarakhand@JioCare I have provided the required in private message. @reliancejio plz help ,
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Ujwal Vohra (@vohraujwal) reported from Roorkee, Uttarakhand@JioCare This number is invalid please provide some other contact number of you service providers
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Pradeep K Sharma (@pkesh2004) reported from Haridwar, Uttarakhand@JioCare @NitaMAmbani @aakash_ambani @mukeshdambani @JioCare @reliancejio: Rem. No.29: Jio net is 0.1 KB/s against 128 mbps as assured at B-37, Rajnagar, Jwalapur, Haridwar 249407. Why don't you provide full network when you are paid 100% in advance. Very disgusting. 8178082002.
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Pushpender Chauhan (@PushpenderCha17) reported from Rāwli Mahdūd, Uttarakhand@JioCare Mam the network in the hanset is only 2 could u please give a solution for that
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Pradeep K Sharma (@pkesh2004) reported from Haridwar, Uttarakhand@NitaMAmbani @aakash_ambani @mukeshdambani @JioCare @reliancejio: Rem. No.11: Jio net is 1.3 KB/s against 128 mbps as assured at B-37, Rajnagar, Jwalapur, Haridwar 249407. You must provide full network when you are paid 100% in advance. Very disgusting. 8178082002.
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Shivam Sharma (@ShivamS68737677) reported from Haridwar, Uttarakhand@JioCare I am very disappointed with jio my internet data is deducting without my usage i don't even use and it show you have used 100% of your daily 2gb it's very bad from last 3 day i am facing this problem it only saying recharge with data booster i am port my jio no.😡😡
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Pradeep K Sharma (@pkesh2004) reported from Haridwar, Uttarakhand@NitaMAmbani @aakash_ambani @mukeshdambani @JioCare @reliancejio: Rem. No.24 : Jio net is 2.6 KB/s against 128 mbps as assured at B-37, Rajnagar, Jwalapur, Haridwar 249407. Why don't you provide full network when you are paid 100% in advance. Worst services. 8178082002.
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Shiv Kumar (@shivsoham) reported from Haridwar, Uttarakhand@JioCare @reliancejio I am in contact with @jiocare since 1 St May2020 regarding SIM lock and PUK code 8279792386 and issue of duplicate SIM card but do not get solution to my problem.will @jiocare give your valuable time.
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Shivalik chaudhary (@Shivamc57630065) reported from Roorkee, Uttarakhand@JioCare Hi karuna,my jio fiber issue has been resolved just now.I appreciate your effort.I have never seen before who are taking so much responsible about customer concern.I just want to know that 4 days i wasn't used internet cause of this issue so that days will add my recharge or not?
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Rahul Pandey (@RahulPa30644837) reported from Sāntarshāh, Uttarakhand@airtelindia @reliancejio please i requested to all my friends as well as my relatives stop using jio network service. Because they are not solving customer problem. I hate jio Helping center because they repeat same lines on every call. They are not telling the resolution date.
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Mohammad Anas (@Anas_Kaleem_) reported from Roorkee, Uttarakhand@reliancejio I need help from your company Earlier I was using Jio sim card with following number +919456525904 My number has been blocked I request your company to resume my number. Please guide me what should I do My contact number +919897725904
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नितिन कुमार जाटराणा (@NitinJasus) reported from Mannākheri, Uttarakhand@JioCare @reliancejio In my hometown jio network suddenly stopped working for call & Net but cell network shows full and again started after some times (min 15 mins) problem occurs from yesterday kindly look into. Network tower name is Lahvauli(Lahboli)
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GAURAV SHARMA (@gauravsharma885) reported from Roorkee, Uttarakhand@JioCare @reliancejio @fiber_jio Your Jio Fibre team is a mess, I had an installation appointment on 7th, nobody turned up, rescheduled it for 8th and than for today in the afternoon slot, and no one came. Your customer service is absolutely unhelpful!! Bad, bad customer service!
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GAURAV SHARMA (@gauravsharma885) reported from Roorkee, Uttarakhand@JioCare @reliancejio @fiber_jio Your Jio Fibre team is a mess, I had an installation appointment on 7th, nobody turned up, rescheduled it for 8th than for 9th and than for today in the afternoon slot, and no one came. Your customer service is absolutely unhelpful!! Bad Service.
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Mizan Fiza 🇮🇳 (@BeingMizanFiza1) reported from Roorkee, Uttarakhand@JioCare in Majahidpur Satiwala Majbata,( Bandarjoor),PIN 247662 Haridwar, @reliancejio users r suffering from very poor and low network connection. 4g internet is equal to 2g. Please, take it into consideration and provide strong network connection. @RelJio4g
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Pradeep K Sharma (@pkesh2004) reported from Haridwar, Uttarakhand@NitaMAmbani @aakash_ambani @mukeshdambani @JioCare @reliancejio: Rem. No.21 : Jio net is 1.8 KBPS against 128 mbps as assured at B-37, Rajnagar, Jwalapur, Haridwar 249407. You must provide full network when you are paid 100% in advance. Very disgusting. 8178082002.
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal chhabra (@Vishalc82119756) reportedSerious escalation regarding unresolved JioFiber service issue and unacceptable conduct by field staff. @reliancejio @JioCare My JioFiber internet has been completely non-functional for the last 10–15 days despite my bill being fully paid. I have raised multiple complaints through MyJio/JioCare. An engineer visited earlier but left without resolving the issue and the complaint was put on hold. I was later told by Jio Customer Care that the engineer had entered a comment stating that I did not provide an OTP. However, no OTP was ever requested from me. When I raised this with Customer Care, I was told that the engineer's comment was incorrect and that action would be taken. A fresh service request was then raised. The same engineer visited again, carrying a replacement box/modem. He said he needed approval from his senior before replacing the equipment. During the call with his senior, I was told that the complaint should be closed even though my internet was still not working. When I requested to speak directly with the senior, he refused to speak with me. The situation became even more concerning when the local head allegedly instructed the engineer to tell me to disconnect my Jio connection and take another company's connection because they could not resolve my issue. This is extremely disappointing treatment of a paying customer. My current Jio service request/reference ID is: SR00003E8DHB The request was raised on 16 August and remains unresolved as of 19 August. I request @reliancejio to urgently investigate: • The incorrect OTP-related comment entered against my complaint. • Why the replacement modem/equipment was not replaced despite the engineer bringing one. • Why I was asked to close an unresolved complaint. • The conduct and instructions given by the concerned engineer and his seniors/local head. • Immediate restoration of my JioFiber service. Please do not close the service request until the actual connectivity issue is resolved. I request a proper written response and resolution from Jio's senior support team.
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Avadhesh Tripathi (@pinkuthethinker) reported@Anshuma40208584 @JioCare @airtelindia Bhai, The situation is exactly the same here. Very poor Jio signal and pathetic internet connectivity in Lucknow, the capital city of UP. I also raised a complaint last week, but unfortunately, it was all in vain. If this continues, customers will have no reason to stay with Jio.
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RESIGN (@GENZz2026) reported@TRAI I’m not getting Jio signal in middle of the city When I questioned the @JioCare they said to on the WiFi calling Now I have to buy a internet router first then sim Make @BSNLCorporate better you fools and looters!!!
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rie (@riieverse) reportedi can see 3 bands of 5g network but my net js isn’t working **** you @reliancejio @JioCare
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Tejaswin (@Tejaswinjain) reported@reliancejio @JioCare @jio_fiber i am frustrated, internet not working, app says troubleshoot (restart) then casy to contact number, when i call number, IVR says download JIo app. Frustrated with this, need one human to assign me a engineer. its simple
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Ethan (@Ethantmercer) reportedNever use Jio no proper customer support no proper way to contact seriously the worst service People never trust Jio 4 times in 4 months they are just playing around with their service @JioCare @reliancejio @jio
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ANIL (@ANIL_BRAROO) reported🚨 @reliancejio — Is this how you treat customers? A cancellation request was raised and an SR was duly acknowledged by Jio. Yet, the customer is now being told that the connection will only be cancelled if they answer an “Escalation Team” call—otherwise, billing continues! This is unacceptable. No forced service, no forced billing. Please disconnect the connection immediately and confirm closure. #Jio #CustomerRights
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Vikash Yadav 🇮🇳 (@itsyadav_7) reported@reliancejio @JioCare wifi is working from 4-5 days,worse and pathetic service. My biggest mistake to choose you. IVR just says facing internet issues in your area be patient. @TRAI worse govn agency of the world, Do not have moral responsibility about customer issues
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#KiranKumar🕉🇮🇳🚩 (@iamkumarmk) reported@JioCare Just giving Assurances will not help as our work is suffering.
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Pr (@PrAPY047) reported@JioCare @RIL_Updates Jio service is disgusting and disturbing... even jio 4G to achhe se provide krwa nhi pa raha chla hai 5g coverage dene....