Reliance Jio outages and service status in Mataur, Punjab
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Mataur, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 4, 4:53 PM GMT+5:30.
- Internet (63%)
- Wi-fi (19%)
- Phone (13%)
- TV (6%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mataur, Punjab
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mataur, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 4: Problems at Reliance Jio
Reliance Jio is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mataur, Punjab
The most recent Reliance Jio outage reports came from the following cities: Chandigarh, and Mohali.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh
|
Internet | 6 hours ago |
|
Mohali
|
Phone | 3 days ago |
|
Chandigarh
|
Internet | 5 days ago |
|
Chandigarh
|
Internet | 8 days ago |
|
Chandigarh
|
TV | 8 days ago |
|
Chandigarh
|
Internet | 8 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Mataur, Punjab
Latest outage, problems and issue reports in Mataur and nearby locations:
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Surender Jhamb (@surender_jhamb) reported from Mohali, Punjab@JioMart_Support @reliancejio @JioMart where is my refund????? Still didn’t get my refund. Order id :- 16657140080127838A. Complaint no. :- 6675336613
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ਗਗਨਪ੍ਰੀਤ ਸਿੰਘ 🇮🇳 (@gagangambhir90) reported from Mohali, Punjab@JioCare kindly resolve the 4g+ issue
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Avik Sarkar (@avik_sarkar) reported from Mohali, Punjab@garima_prakash @reliancejio @JioCare What alternative service did you choose?
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Gurpreet (@Gurpree85529033) reported from Mānak Mazra, Punjab@Airtel_Presence @JioCare I recharge my both numbers airtel and jio But both have same problem of internet and voice break and disconnected call. Thanks for providing us this type of service and both company have broadband plans but they don't want to (airtel) shift connection
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Yogesh Goyal (@Yogeshgoyal762) reported from Mohali, Punjab@reliancejio jio fibre not working please register my complain
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ਗਗਨਪ੍ਰੀਤ ਸਿੰਘ 🇮🇳 (@gagangambhir90) reported from Mohali, Punjab@JioCare will port to @airtelindia in november as speed of jio network is less in my area..airtel offers 55mbps speed in my area..waiting for 90 days to be over and i switch to @airtelindia
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Mandeep Gujral (@MandeepGujral93) reported from Mohali, PunjabHi @airtelindia Broadband team, This is regarding Complaint: 10094412751 for frequent Internet disconnection raised on 27.10 but till now it's not being resolved. Let me know If i have to switch to other connection who can have better technical team @Airtel_Presence @reliancejio
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Shivam Mishra ✨ (@i_am_skm2) reported from Mohali, Punjab@AJIOLife @reliancejio Hey shivam, your AJIO complaint, with ID COM00016440750 has been assigned to the team concerned for the resolution and we will ensure that the same is resolved on or before 28-12-2020. Worthless raising tickets from past 6 days not resolved my problem
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Vijay Singh (@VijayThakur29) reported from Kharar, Punjab@reliancejio @_MukeshAmbani Brodband not working from last 4 days no one coming for check Teams Leader Mr. Ashu Gupta(9056115254) also taking not properly now not picking up the call Service Request number SR00001H3C1B My work also hampers please suggest.
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kuril.V.kumar (@kurilvijay1983) reported from Mohali, Punjab@JioCare hey jio, I have 5G phone then why your 5G is not working in my phone in Chandigarh?
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ABHISHEK CHANDER PARKASH VASHISHT (@abhigagz) reported from Chandigarh, Chandigarh@JioCare what kind of fibre service you people will provide to public? Your executive is blocking prospective customer's number over query regarding installation of line boxes after laying underground pipes. @reliancejio
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Dr. Himanshu Sharma (@drhiman93) reported from Chandigarh, Chandigarh@JioCare I have shifted from my previous residence and want to disconnect jiofibre there, but i am unable to be able to get in touch with anybody, all they give is a toll free number which doesnt work, help.
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Rashi Kapur✨ (@_RashiKapur) reported from Chandigarh, ChandigarhI returned the device on 29th August, it's been more than a month since then. A dozen times, @reliancejio has created a service request but no response on the same. I have been literally waiting for them for an update but end up getting false promises. @JioCare is the worst.
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Aman (@ammie021) reported from Mohali, Punjab@reliancejio @JioCare i have requested engineer visit between 9:00 am to 10:00 am , it already 10 where is your engineer ? I cant waste my all day sitting at home to wait for your engineer to come and fix the problem
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SAHIL SINGLA (@SAHILSI62182165) reported from Chandigarh, Chandigarh@JioCare @reliancejio My Jio fiber not working for 3 days..no response received from customer care or local Team...pl help...I am 100% handicap and home bound..My life is at stand still due to no internet...My jio number 0172-7961898...
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Prince (@princegandhi07) reported from Chandigarh, Chandigarh@thekkumoottil @JioCare @ViCustomerCare Already done. But nothing is being done until now by them except for making excusing and harrasing us. Moreover, my father doesn't use internet. That's why he doesn't want to use postpaid. But he's still being forced to use it. Haven't faced any such issue with other networks.
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M Shayin IAS (@m_shayin) reported from Chandigarh, Chandigarh@airtelindia @reliancejio is the internet down in Sector 16 Chandigarh?? Or there are issue of speed ?? Where do we seek the answers from??
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Mehra (@Grapiya) reported from Chandigarh, Chandigarh@reliancejio @JioCare @TRAI Very bad experience with jio I am sending PORT request to 1900 again and again but SMS not able to send Very fraud company indeed No customer care I tried alot to send SMS and also tried to contact customer care but in vain
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Mrudul Vajpayee (@mrudul_vajpayee) reported@reliancejio @JioCare If a customer is paying atleast give them service for which they are paying. Stop being an ignorant money sucker. This is actually the worst ever experience i had from any service provider even after being in a high tech city like Gurugram.
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Panchatatva (@Panchatatva2) reported@DoT_India Despite repeated complaints, I continue to receive only assurances with no resolution. Kindly look into this matter and direct the service provider @reliancejio to restore the connection at the earliest.
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Pranjal Jain (@mpranjaljain) reported@JioCare Please don't give SOP answers. The service engineer is not willing to come and the schedule keeps changing everyday. It now 6th day since issue occurred. He is saying they are being told to only focus on air fibre request and don't have bandwidth.
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Rishabh Agarwal (@BeInfiMan) reported@JioCare @JioCare STOP THIS HARASSMENT! What do you mean I'll get a refund "if I'm eligible"? @jagograhakjago please help. Jio executives have made me pay Rs. 3,000, 3 days ago and I still don't have my WiFi installed. They're just scamming people at this point
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GAGAN (@gaganxn1) reported@JioCare @reliancejio Working Day 6: Still no refund. You took payment instantly, failed to provide the service, and now keep delaying my money with generic replies. Six working days have passed without transparency, a refund reference, or a defined timeline. Unacceptable.
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Amar Jeet Singh (@Amarjeet760) reported@JioCare @reliancejio your frustrating customer support! Replacing human executives with useless AI bots is ruining customer experience just to cut employee costs. We need direct access to real representatives, not loops of bot responses
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Vipan (@vipan089) reported@JioCare I’ve reported this issue 4 times. Only JioHotstar doesn’t work on my Jio AirFiber, while every other app works fine. Tried all troubleshooting steps. Jio Customer Support is fooling us instead of fixing the issue. @JioHotstar @reliancejio
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Khushboo Bhargava (@khushibhargava) reported@JioCare @reliancejio Its been now more than 30 hrs my wifi is not working. Literally fed up of this . Pls I need a solution
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Sravan reddy (@sravanreddy_a) reported@JioCare your email claims there is "no delay in resolution from our end." How can there be no delay when the service is still unavailable? Stop sending automated replies and provide the real reason, ETA, and immediate restoration. #JioAirFiber #CustomerService #InternetOutage
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UB (@umvibh) reported@JioCare I am an emergency medical service provider and just for stating the obvious if any patient dies due to you negligence then @reliancejio is responsible for that death and the subsequent losses. We provide services to cardiac patients and elderly patients but @JioCare is absent.