Reliance Jio outages and service status in Kumbra, Punjab
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 1 outage signal in the last 24 hours around Kumbra, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 20, 12:48 PM GMT+5:30.
- Internet (63%)
- Wi-fi (25%)
- Phone (13%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Kumbra, Punjab
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Kumbra, Punjab and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kumbra, Punjab
The most recent Reliance Jio outage reports came from the following cities: Mohali, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mohali
|
Internet | 10 hours ago |
|
Chandigarh
|
Internet | 1 day ago |
|
Chandigarh
|
Internet | 6 days ago |
|
Chandigarh
|
Wi-fi | 10 days ago |
|
Chandigarh
|
Phone | 16 days ago |
|
Chandigarh
|
Wi-fi | 19 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Reliance Jio Issues Reports Near Kumbra, Punjab
Latest outage, problems and issue reports in Kumbra and nearby locations:
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VIJAY KUMAR DHANDA (@dhandavkd) reported from Chandigarh, Chandigarh@reliancejio befooling people is the habbit of reliance. On complaining at customer care regarding poor internet service. Their representative replies due to high no of users the Internet has slow down. explain that this is the way a a tele Co. Has designed their system.
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Rohit Raj (@roraj10) reported from Kharar, PunjabPathetic customer service by @JioCare. I tried chatting, no response. I tried phone support, they disconnected my call twice within 1 min. I wasn't heard. @TRAI . I want complain for poor service by jio. I have questions on my bill of rs 1300.
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Trilok singh (@trilok2014) reported from Mohali, Punjab@RelianceJioCare @reliancejio what a pathetic service r u providing..i had recharged my number with data pack on 31 August...and my almost 10 GB end in one night without using...and customer care service is even worst
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Anil jaswal (@aniljaswal007) reported from Chandigarh, Chandigarh@reliancejio @JioCare my jiocall app is not working i am@facing this issue for quite long nw.
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ABHISHEK CHANDER PARKASH VASHISHT (@abhigagz) reported from Chandigarh, Chandigarh@JioCare what kind of fibre service you people will provide to public? Your executive is blocking prospective customer's number over query regarding installation of line boxes after laying underground pipes. @reliancejio
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Vikas Guleria (@DrVikasGuleria1) reported from Chandigarh, Chandigarh@airtelbank It’s been more than 20 days including your customer care; waiting to rectify one thing with one click but all your employees are having fun and freebies OR you want @airtelindia to be shut soon as already @reliancejio is in desires
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Gurpreet (@Gurpree85529033) reported from Mānak Mazra, Punjab@Airtel_Presence @JioCare I recharge my both numbers airtel and jio But both have same problem of internet and voice break and disconnected call. Thanks for providing us this type of service and both company have broadband plans but they don't want to (airtel) shift connection
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Damanjeet singh sandhu (@DamanjeetSandhu) reported from Chandigarh, Chandigarh@JioCare I am so disappointed with jio customer support.. I have been harrased by jio people from last month over a simple issue of address change.. so pathetic service.. thinking of lodging official complaint
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Inderjit Singh Rai (@Indermoga) reported from Kharar, PunjabI have a number of JIO and I received a message from JIO for special offer (699Rs) regards the Calling and I internet. But when I recharged then didn't not received any plan then customer care guide me wrong and asked for more recharge. Why? @JioCare @reliancejio #jio
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VIJAY KUMAR DHANDA (@dhandavkd) reported from Mohali, Punjab@JioCare Shame on JIO! Besides my repeated requests regarding internet speed issue. The message is being floating in between your department. But no one even called back to rectify it. Shame!! Poor commitment what I say??
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VIJAY KUMAR DHANDA (@dhandavkd) reported from Chandigarh, Chandigarh@JioCare No help still being provided as committed. Sab bakwas
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RISHABH KUMAR (@RISHABH31686668) reported from Bhabāt, Punjab@JioCare we are having very poor connectivity of jio network in our area kindly look into this. Thanks and regards.
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Surender Jhamb (@surender_jhamb) reported from Mohali, Punjab@JioMart_Support @reliancejio @JioMart where is my refund????? Still didn’t get my refund. Order id :- 16657140080127838A. Complaint no. :- 6675336613
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Rakesh Singh (@RakeshS72081415) reported from Mohali, Punjab@JioCare @reliancejio Your data service is very poor in all over punjab
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Anil jaswal (@aniljaswal007) reported from Chandigarh, Chandigarh@simi1411 @JioCare Service given is very pathetic, no one picks d call at cutomer care, m wrkng from home n internet is must n dis is really unacceptable. @reliancejio @Pravirkumar15
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Mr.Singh (@MrSingh02544534) reported from Moloia, Chandigarh@reliancejio U guys not even not able to provide 2 g service , m irritated wih jio
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M Shayin IAS (@m_shayin) reported from Chandigarh, Chandigarh@airtelindia @reliancejio is the internet down in Sector 16 Chandigarh?? Or there are issue of speed ?? Where do we seek the answers from??
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Manik Aggarwal (@ManikAg61714867) reported from Gurūdwāra, Punjab@JioCare Experiencing Slow Internet Speed
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navdeep singh (@LoveNavdeep) reported from Mānak Mazra, Punjab@JioCare worst services you guys are providing. My jio wifi is not working since evening. Tried to contact with your customer care wait for 40 mins but no one attend my call try to connect with your chat customer care but even they were not responding. I need solution right now.
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Joshua Dsouza (@JoshuaDsouza22) reported from Mohali, Punjab@ManJuDu @JioCare Currently on Airtel and it's terrible
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Arunkumar Jagadeesh (@ArunkumarJagad3) reported@JioCare The engineer seriously do not know how to fix just comes and turn the Wifi and leave. You guys need 03 weeks to fix the issue? Wow what a service. You know the managers himself do not pick the calls.
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Gursimranjit Singh (@gursimranjit) reported@JioCare So, effectively I have got only around 2 days of actual internet over the period of 10 days. This too in a Metropolitan city like Chennai. Either cancel my internet connection and refund my remaining service advance, or fix these persistent issues for once and all.
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Himanshu Mishra (@himanshu312017) reportedHey @reliancejio @JioCare @jagograhakjago, I stay in navi mumbai here the network drop has become very common at my place. We have 5 jio sim connections.Spending monthly around 2k and in return I am getting worst services.I do work from home not able to work and lost 1 day of pay
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Gaurav (@GauravMajee) reported@JioCare I've shared my details via DM. This issue is due to water entering the fiber cable because of poor installation. Replace the damaged cable and equipment free of cost and resolve the issue immediately.
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Mikhail (@Dark_carnage07) reported@JioCare My Jiofibre connection atLocation: Lakadganj, Nagpur-440008 is disrupted since Friday, 17th July, and till today no technician has come to visit. They gave the number of the engineer allocated for service who is not picking up calls. Totally pathetic service from Jio.
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Caustickonar (@caustickonar) reported@JioCare @reliancejio the last customer service rep that I spoke to, "Dharmendra Vishwakarma", has "escalated" my service request with the promise of resolution in 1 hour (highly unlikely) ... I betcha that this issue will not see the light of the day for another 24 hours
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Manas Ranjan Sahu (@raajranjanraja) reported@JioCare @reliancejio my fiber service disrupted since 4 days. Already I have complained Regarding this.Till now I haven’t received any call.I want to talk to ur Costumer care but there is no options .what to do now?Surrender or wait for ur engineer?
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Kapil dev (@lovekapil143) reportedNever recommend anyone to use jio Wrost network ever @reliancejio @reliancegroup @JioCare
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ISH😎 (@Curiousishh) reported@jitendraverma__ @JioCare @airtelindia Yes BSNL have better speed and service than these lootere