Reliance Jio outages and service status in Mahuātoli, Jharkhand
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
- Reliance Jio generated 0 outage signals in the last 24 hours around Mahuātoli, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.
Problems in the last 24 hours in Mahuātoli, Jharkhand
The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Mahuātoli, Jharkhand and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Reliance Jio
Reliance Jio is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mahuātoli, Jharkhand
The most recent Reliance Jio outage reports came from the following cities: Ranchi.
| City | Problem Type | Report Time |
|---|---|---|
 Ranchi
|
Phone | 11 days ago |
Community Discussion
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Reliance Jio Issues Reports Near Mahuātoli, Jharkhand
Latest outage, problems and issue reports in Mahuātoli and nearby locations:
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Ravi (@rko2911) reported from Rānchī, Jharkhand@JioCare advice to the team to improve the service..
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Ritesh Jaiswal (@RiteshJ60720683) reported from Rānchī, JharkhandMy jiofiber is still not uninstalled after 3 months of cancellation request @reliancejio @JioCare ,wrist service
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Amit Vishwakarma (@Amit_Vishy) reported from Rānchī, Jharkhand@JioCare @reliancejio your jio fiber engineers are bunch of lawyers and your services are absolutely ****. I am not getting the service for past one week and the enginner just visited and left that he wil resolve later. Still no communication. Pathetic
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Vishal H. Shah (@vishalhshah) reported from Rānchī, Jharkhand@JioCare Already given all information, but unfortunately none of you have time to resolve the problem. Not even got any message from your side regarding the same
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Panday Amit Ray (@pandayamitray) reported from Rānchī, Jharkhand@JioCare Service Request Number SROO0017ZIWV I am available. Why the issue is on hold? I called back technician several times, he is not picking up phone. Kindly get this issue fixed ASAP #Jiodown #JioFiber
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Manoranjan Kumar Jamuar (@Manoran33796539) reported from Kānke, Jharkhand@JioCare Internet service on 6513591864 unavailable since 26/5.Service Engineers not attending but feeding wrong information and harassing. 9431170272
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Archit Roy (@Archit_Roy) reported from Rānchī, Jharkhand@JioCare If its possible for you to solve this mysterious issue do it by EOD. Otherwise remove my connection. @airtelindia is wifi service available in Ranchi? @JioCare is unable to do anything.
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Amit Vishwakarma (@Amit_Vishy) reported from Rānchī, Jharkhand@JioCare Jio fiber not working for 10 days. Complaints closed without resolution, no Engineer visited. Fresh complain lodged SR000017I8Z8, resolve immediately. Also extend validity for days service not provided
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Pankaj Singh (@pankaj9s) reported from Rānchī, Jharkhand@JioCare fed up with the customer support. No response on my plan change. Even though i paid 3 months plan 2474, it's showing me due of 1072/-. My jio app doesn't display any plans to change too. What kind of support do you have??
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Subhash Kumar (सुभाष कुमार) 🇮🇳 (@mahisubhash) reported from Rānchī, Jharkhand@JioCare Getting a huge fluctuations during data connectivity. Pls help to resolve this issue.
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Abhijeet ranjan (@abbySingh007) reported from Rānchī, Jharkhand@JioCare Thanks for the message i have sent you my details and even applied for the sim on your app but my main concern is I don’t have a UPC code as bsnl is not letting me to send sms to 1900 and my recharge will expire tomorrow on bsnl please help me with a solution
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Sudip Das (@DasDa99090934) reported from Rānchī, Jharkhand@JioCare @jio_fiber I have never seen such a poor internet service like Jio Fiber in my life. Again our internet got damaged. What a joke Twice a week your jio fiber internet gets down. If you people can't provide proper service then get this internet service open of ours,we don't want jio fiber!
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Siddharth Ojha 🇮🇳 (@SiddharthOjha18) reported from Rānchī, JharkhandI’ll switch to @airtelindia this week if you didn’t improve your service in my area @reliancejio @JioCare
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soumyojjwal datta (@somudatta) reported from Rānchī, JharkhandDear @JioCare called to complain for speed issues, when the operator couldnt solve my problem, she hung up abruptly. Unacceptable! Can you please resolve urgently!
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Abhishek Singh (@i_abhisheks) reported from Rānchī, Jharkhand@JioCare Haha....you proved it again that you act directionless. There was a complaint raised already since last 5 days and it was visible in tweet thread. Issue stays unaddressed still and you go on and raise a new service request. What a professionally useless team you are @reliancejio
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pratik lakra (@pratiklakra7) reported from Rānchī, Jharkhand@JioCare very pathetic customer care representative at jio care. They denied to appoint any engineer to solve my problem and keeps on asking vague questions
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SKB (@iSuresh_Bhagat) reported from Rānchī, Jharkhand@JioCare That team only sent a technician who said it can’t be done and his manager said that it would take another 2-3 days. I had disconnected my previous internet service now I am stranded. I am an IT employee working from home currently please understand my situation and help me.
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Ritesh Yaduvanshi (@Riteshydv99) reported from Rānchī, JharkhandCondition Of Jio Network is very poor, please try to improve otherwise it will be port in other plan @reliancejio @JioCare
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Om Prakash Singh (@omprakash4292) reported from Rānchī, Jharkhand@reliancejio @JioCare Please support to check urgently, Have recharge my #Jio fiber for 3 times since morning , but still it's not showing on my jio app, contact number 8454849310
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Kumar Pratyush (@KumarPr98773618) reported from Rānchī, JharkhandWhat is the issue with jio Fiber booked on 29th may but not yet installed @reliancejio @JioCare @reliancegroup very poor service no care of customer
Reliance Jio Issues Reports
Latest outage, problems and issue reports in social media:
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Shivaanand Chand (@chand_shivanand) reported@JioCare @reliancejio Regarding JioFixedVoice No - +912235580199 ( Request No - SR00002MOHC2 ); The new issue I have identified is that almost your entire customer support and field service appear to be outsourced. Because of this, there is a huge communication gap, and this is the main reason we have been suffering for the last one and a half months. We have repeatedly raised complaints through emails, social media posts, and phone calls. However, you do not even provide a proper contact number where customers can speak to a responsible officer. Every time we contact someone, we are connected to a different person who has no knowledge of the previous discussions. The issue is very simple. My customer account was originally authorized for two set-top boxes. Suddenly, one of the set-top boxes got blocked. Your representatives are now saying that the serial number of that set-top box is not available in your records. But that set-top box was installed by your own technicians, not by me. I certainly did not manufacture or install it myself. Because your staff keeps changing due to outsourcing, every new representative simply says that the system does not show the details and therefore they cannot help. That is not the customer’s fault. If your own installation team failed to update your records, the responsibility lies entirely with your organization. To avoid further delay, I even agreed to pay whatever charges were required. Yesterday, I received an email from your team with a UPI payment link, and I made the payment immediately. However, today I again received a call asking me to provide the serial number of the set-top box that needs to be replaced. I had already shared those details earlier. Now I am again being told that the replacement cannot be processed because the serial number is not available in your system. This is exactly why I have repeatedly requested that my case be assigned to one responsible officer from your Customer Care or Grievance Cell. I have also requested the name and contact number of such an officer, but even that has not been provided. Everything appears to be outsourced, and unfortunately there seems to be no ownership or accountability. My case is very straightforward. For many years, I have been using a single connection with two authorized set-top boxes and regularly paying for the same subscription, including Wi-Fi and all associated services. Suddenly, one of the two set-top boxes stopped working and was blocked. I have already paid the required charges for its replacement. I am only requesting that the blocked set-top box be replaced. If your records do not contain the details of the old set-top box, that is because it was installed by your own representatives and not by me. Your internal record-keeping issues cannot be used as a reason to deny or delay service to a genuine customer. I request you to resolve this matter immediately. I have already been made to suffer unnecessary inconvenience for the last one and a half months. Please take ownership of this case and ensure that the replacement of the blocked set-top box is completed without any further delay.
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Capecrusador (@Manzoor39050078) reported@JioCare You customer care says it is cancelled, but it's not showing in my app, how is that possible. Isn't it a scam
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Mukesh Ranjan (@MukeshR33348562) reportedHi @JioCare Team We would like to inform you that we have a Jio Fiber connection along with a TV Set-Top Box. We would like to request the deactivation of the TV Set-Top Box connection while continuing to use the Jio Fiber service.
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Rahul sharma (@RahulTheWOLF) reported@JioCare I have sent a detaila also as requested, kindly cancel my current plan asap
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Shankar Lal (@shankarlalrs) reportedHaving major issues after porting my SIM from Airtel to @reliancejio. • Issue: Not receiving any OTPs • Impact: Locked out of my accounts Please look into this and resolve it ASAP! cc: @TRAI
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Hadi asim (@asim_hadi) reported@JioCare I was never informed by the sales executive that my payment was towards any Smart Society Program. I had clearly applied for a new JioFiber home connection for my residence.
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Rajesh Mohapatra (@mohapatrark) reported@JioCare You are wasting my time. I waited 3 days for the engineer visit on 17th. And now I've to wait till 23rd. Your service is pathetic. You should send someone immediately to restore connection and also have a relook on the quality of service being rendered.
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Vivek bhargava (@Vivekbh89041763) reported@airtelindia As usual poor quality AIRTEL BROAD BAND Service. Net down three times in 20 days in Hyderabad under pincode 500010. Incompetent Technical support team . @reliancejio
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My Views (@IGaganReddy2000) reported@reliancejio @JioCare This is the worst thing to cap Jio Air Fiber users with a FUP cap of 1000 GB...!!! It's not ideal now,provide unlimited data or something else...!!! Please do the needful.
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Gopal Krishna (@GopalKr80025569) reported@jitendraverma__ @JioCare @airtelindia Not sure about VI but never switch to BSNL they don't have any mobile internet it is just 3g or edge rarely you will get LTE or 4g.