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Reliance Jio

Reliance Jio outages and service status in Vile Parle, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 2 outage signals in the last 24 hours around Vile Parle, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 22, 3:35 AM GMT+5:30.
  • 65% Internet (65%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)
  • 7% E-mail (7%)
  • 5% Total Blackout (5%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vile Parle, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vile Parle, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 22: Problems at Reliance Jio

Reliance Jio is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vile Parle, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 12 hours ago
Mumbai Wi-fi 19 hours ago
Mumbai E-mail 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

11 recent signals

12 hours ago

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vile Parle, Maharashtra

Latest outage, problems and issue reports in Vile Parle and nearby locations:

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users at my location are enjoying Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • Sarvjeet8082
    SARBJEET YADAV (@Sarvjeet8082) reported from Mumbai, Maharashtra

    @JioCare My data Speed problem not solved yet. How you are working I make mistake of join jio

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • vinodpbakliwal
    vinod bakliwal (@vinodpbakliwal) reported from Yashodham, Maharashtra

    @JioCare hi i am jiofiber user i want to pause my connection as i will not be in the town for more than 2 months. Please help me

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare The day from i port the call.. there is really have some issue. why we are telling you because we are suffering inspite of high charge amount you are not providing single rupee network.. just fed up your service which is not available check my history how many times it's get miss

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • starchaitnya
    Shail Tiwari (@starchaitnya) reported from Mumbai Suburban, Maharashtra

    Hello @JioCare r u seriously care your customer

  • ManishaNanavaty
    manisha nanavaty (@ManishaNanavaty) reported from Mumbai Suburban, Maharashtra

    @JioCare Pls share the number of the area division city level supervisors. This is not done. Every two days the network is down and we keep bearing with it. What quality of service is this??? @TimesNow

  • hd_hitendra
    Hitendra (@hd_hitendra) reported from Mumbai Suburban, Maharashtra

    @JioCare pls arrange a call from your team for jio tv..... I couldn't find the option for closing of scheme and initiating the refund for #fiber. Pls help.

  • vaibhav30gup
    Vaibhav Gupta (He/Him/His) (@vaibhav30gup) reported from Yashodham, Maharashtra

    @LnTFinance even after having #DnD activated, still receiving numerous calls for loan offers. Can u please give me an explanation? I raised my concern multiple times with @JioCare and the complaint falls on Deaf years. @TRAI can u take some action. This is a serious violation.

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @reliancejio @JioCare it's frustrating time, taking twice the recharge but not given one single improvement in the jio... Everyday we are facing issue! I am not expecting such delay in service from Jio.. the more we raise whistle blow the more you are ignoring us big shame...

  • mihir_kp
    Mihir Pandya (@mihir_kp) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio Jio Fiber internet Not working since 1st February 2023 time: 7pm, but no response received about restoring of the connection. #jiofiber #Jiodown

  • vrochlani
    Vishal H Rochlani (@vrochlani) reported from Yashodham, Maharashtra

    @JioCare Its surprising to note that we can't have access to older invoice.Which company is doing that only yours? Was not able to access the Invoice of Sept'22. Kindly be customer friendly in your support. Does your acc also deletes it after 180 days, then y not access to clients.

  • im_bhushan2018
    BHUSHAN (@im_bhushan2018) reported from Thāne, Maharashtra

    Since there's no response to the above complaint, I believe that customer respect is a last priority of @JioCare . Also, there's no luck on Request number SR00001GW3TU. Hence, I'll port my number to Airtel on 19th February giving enough time to porting process before plan expiry.

  • sarfrazansarii
    SARFRAZ ANSARI (@sarfrazansarii) reported from Mumbai Suburban, Maharashtra

    Hii @JioCare My Phone Is 5G My Jio Sim Is 5g But it not showing 5g Please Help me

  • paaaarthhh
    Parth (@paaaarthhh) reported from Mumbai Suburban, Maharashtra

    @JioCare RT news channel is not working on jio fiber.Please help

  • shriniwas07
    श्रीनिवास शर्मा (@shriniwas07) reported from Mumbai Suburban, Maharashtra

    @reliancejio @JioCare @ImAtulKansal We are following since 6 months for the installation of cable for Jio Fiber. No service is being received from you.

  • sandandstories
    its me PANKAJ (@sandandstories) reported from Yashodham, Maharashtra

    I always wonder why people don’t make @reliancejio there first number. It got the answer. It’s a task to get through a real person on the customer care, first they will give you gyaan on what all are included in your plan and then no option to talk to a real person @JioCare

  • Msumro_
    Mainudeen sumro (@Msumro_) reported from Mumbai, Maharashtra

    @JioCare I'm already in support area and using supported device with 2999 recharge

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • SagarRamanuj_
    Sagar Ramanuj (@SagarRamanuj_) reported

    @JioCare Since the ORN/LRN has not been issued to me yet, I am unable to provide it despite your repeated requests. I have already sent my bank statement and UPI payment screenshot through DM. Kindly stop harassing the customer and resolve this issue at the earliest. @nch1915

  • dbarua2084
    Dixita Barua (@dbarua2084) reported

    @JioCare I need a resolution asap. Im literally chasing those guys since July ! What happened to my money? Why there was an urgency if the plan will start after 2 months? I need the monthly bill which I have mentioned multiple times

  • ravigadani
    Ravi G (@ravigadani) reported

    Further Update!! @JioCare @reliancejio Jio is very consistent. They ensure that I get about 1 hour of internet per day. So yesterday the 2nd complaint got resolved. at approx. 03.30pm. and the internet was gone in half an hour. Again the same cycle. I call up the customer care - they just say one thing "we have noticed a service disruption, and raising a service request. You will get an SMS". NO chance of talking to a human Customer rep. Today morning, that is the 5th day of the primary complaint and after resolving the issue 2 times, the app shows that the technician is visiting between 10am to 11am. Then by 1 o'clock this time got shifted to 6pm to 7pm.. and now the status is "ON HOLD". I have no idea what this means. Is anyone at Jio listening?? is there a physical place where I can go and complaint??? just to refresh the memory of Social Medial team... Tuesday - first disruption - first complaint Wednesday - waiting game, plenty of calls, a post on twitter, email. Thursday - the problem got resolved for few hours and then again new SR was generated. Friday - the second SR was resolved for approx. 30 minutes. Hence I generated third SR. and again the waiting game bagan. Saturday (today) - I am still waiting for any semblance of permanent resolution.

  • Alchemist2512
    Bhayankar Praani💞 (@Alchemist2512) reported

    @JioCare so much for your 5G. I’m on post paid since last years but barely got 5G speed. It’s one of the worst mobile networks next to Airtel I have come across. And owing to your monopoly in the market you have driven out players like Aircel that delivered real quality.

  • SharrmaMannish
    mannish sharrma (@SharrmaMannish) reported

    @JioCare Hi there is network issue at my workplace network is not there every time. So please do something or else I have to port in Airtel. In my office everybody is porting into Airtel.

  • gakhar_anuj
    Anuj Gakhar (@gakhar_anuj) reported

    @JioCare Hi . I was supposed to get five days Extension for the network not available at your end, and I was promised I’ll get it, but now that my plan is over. I haven’t received it. Please add those five days. Also, I have applied a voucher which I had in my account .. no ans

  • Raviyad98089835
    Ravi yadav (@Raviyad98089835) reported

    @reliancejio @JioCare I recharged my Jio number today, but it is still inactive. Incoming & outgoing calls are not working, and callers hear “switched off”. Please activate my number urgently. If activation is not possible, refund my recharge amount. Jio No. : 0726 Recharge: 198

  • Cryptosynk
    Hodlng On!! (@Cryptosynk) reported

    @JioCare Still no resolution

  • JioCare
    JioCare (@JioCare) reported

    @jagdishmaithani @reliancejio Hi, we are sorry for inconvenience caused to you. Your concern has been registered and a service request is already in progress. Our team is actively working on it, and you’ll receive an update soon. We understand the importance of resolving this quickly and have already (1/2)

  • bnachiket
    nachiket bhavsar (@bnachiket) reported

    @reliancejio @consumerhelpline @jiocare worst customer support.. all executives are disconnecting calls.. it’s been 5th day, internet issue has not been resolved yet.. when calling support all are disconnecting calls.. engineers visit is getting rescheduled but no one visited yet