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Reliance Jio

Reliance Jio outages and service status in Vile Parle, Maharashtra

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map
  • Reliance Jio generated 3 outage signals in the last 24 hours around Vile Parle, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 8:59 PM GMT+5:30.
  • 59% Internet (59%)
  • 18% Wi-fi (18%)
  • 12% Total Blackout (12%)
  • 8% Phone (8%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Reliance Jio Infocomm Limited d/b/a Jio is an Indian mobile network operator. Owned by Reliance Industries and headquartered in Navi Mumbai, Maharashtra, it operates a national LTE network with coverage across all 22 telecom circles. Jio does not offer 2G or 3G service, and instead uses voice over LTE to provide voice service on its network.

Problems in the last 24 hours in Vile Parle, Maharashtra

The chart below shows the number of Reliance Jio reports we have received in the last 24 hours from users in Vile Parle, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 9: Problems at Reliance Jio

Reliance Jio is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Vile Parle, Maharashtra

The most recent Reliance Jio outage reports came from the following cities: Mumbai, Airoli, Mumbai Suburban, and Thāne.

CityProblem TypeReport Time
Mumbai Phone 16 hours ago
Mumbai Total Blackout 17 hours ago
Mumbai Internet 19 hours ago
Mumbai Internet 1 day ago
Mumbai Internet 2 days ago
Mumbai Internet 2 days ago

Nearby cities with recent reports

Mumbai

25 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Reliance Jio Issues Reports Near Vile Parle, Maharashtra

Latest outage, problems and issue reports in Vile Parle and nearby locations:

  • praveenkushwaha
    Praveen Kushwaha (@praveenkushwaha) reported from Yashodham, Maharashtra

    @JioCare Pathetic service from Jio fibre. Everyday internet down fpr 5-6 hours in Kandivali West area.

  • LiveFromALounge
    Ajay Awtaney (@LiveFromALounge) reported from Mumbai Suburban, Maharashtra

    @JioCare when does the service on my postpaid phone resume? Its been 2 months approx and the bills are all@paid (you have a mandate for auto debit). Shall I port the number away?

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Mumbai Suburban, Maharashtra

    @JioCare the port was the biggest mistake i have ever had... Despite being the highest charging amount of recharge i am not getting single one rupees service.... Delay in message.. and many of belonging voice i have been missed to due to your pathetic service

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @JioFanClub @reliancejio I have raised an issue and complaint number was given , without anyone visiting the complaint is closed and I’ve got an sms saying problem resolved. How on earth is it possible to check hardware from the backend pathetic service I must say

  • VikasShaw16
    Vikas Shaw (@VikasShaw16) reported from Mumbai Suburban, Maharashtra

    May I know any genuine contact person number I want to install mobile network tower in Mumbai on my rooftop @reliancejio @airtelindia @VodafoneGroup

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare You can call and keep talking what I need is an solution for my problem where is that?? It doesn’t take 3 days to solve an internet problem?? I will wait until tomorrow morning 9:30, if you can resolve it, superb, if not please let me know how can I surrender the devices

  • TanpureReshma
    Reshma Sawant Tanpure (i am standing with farmer) (@TanpureReshma) reported from Yashodham, Maharashtra

    @JioCare @reliancejio your Sigma quality will never come.. such a degrade service daily i am facing despite several complaints you are just operating ur AI and phone technology i think u don't have enough tower and service engineer please close my service it's done now

  • theonlyashwini
    Ashwini Pawar (@theonlyashwini) reported from Yashodham, Maharashtra

    Why struggle to discontinue a number which is not in use ??? @reliancejio @JioCare tired of calling customer service, chatting from the app, visiting gallery!

  • kuldeepvyaas
    Kuldeep Vyas (@kuldeepvyaas) reported from Yashodham, Maharashtra

    5G NETWORK 0% HERE. ,MUMBAI-400101 19.201716,72.865914 Please solve problem .@reliancejio @JioCare @jio

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare Inspite if registering a new complaint this afternoon at 12:30 I was been told that an engineer would visit by 3pm and it’s already 5pm but nobody here and also no communication, is this truly a 5G experience which you’ll claim??? Poor customer service

  • anurag11820
    Anurag Tiwari (@anurag11820) reported from Thāne, Maharashtra

    @reliancejio Jiotrue5G is not working on 5G phone Realme 10pro+ 5G But Airtel 5G @airtelindia is working

  • mathewmantony
    मॅथ्यू अँटनी|Mathew Antony|മാത്യു ആന്റണി (@mathewmantony) reported from Mumbai Suburban, Maharashtra

    It's been 2 days @reliancejio internet services is down in Bandra.Apart from the consistency in giving SMS updates that service is not restored,there is no uptime. Will they also give billing reduction to all the subscribers.All are saying that no human interface at all.

  • volneymyron
    Volney Myron (@volneymyron) reported from Yashodham, Maharashtra

    The worst customer service that lack efficient training and quality in no particular order 3 - Jio Customer Care 2 - Jio Nodal officer 1 - Jio appellate This is because @JioCare pay their staff so less that they are never motivated to resolve complaints. Leave alone being rude!

  • devarshibarot28
    Devarshi Barot (@devarshibarot28) reported from Mumbai Suburban, Maharashtra

    @JioCare I had activated and was using Jio 5G welcome offer. My plan was about to expire and I'd recharged with new one before it gets expired. After the shift to new plan my welcome offer is no longer there. Kindly help.

  • GauravM200781
    Gaurav Mehra (@GauravM200781) reported from Yashodham, Maharashtra

    @JioCare Why should I again revert when I am telling you issue isn’t fixed and I have given you ticket number which captures every details then why you keep on asking me. Please advise what has been done to fix this issue till date?

  • jskexim
    AMIT JSK (@jskexim) reported from Mumbai Suburban, Maharashtra

    @JioCare @reliancejio when I am calling the engineer who called me yesterday but he is not interested in answering my call I don’t know how do I fix this,

  • ROHANGOHIL
    ROHAN GOHIL (@ROHANGOHIL) reported from Yashodham, Maharashtra

    @JioCare All the iphone user are facing the same issue please solve it as soon as possible or u guys will lose all the customers

  • CelestinPillai
    Celestin Pillai (@CelestinPillai) reported from Mumbai Suburban, Maharashtra

    @JioCare Why am I not getting 5G even though it is available at my location? Other users are able to enjoy Jio 5G at my location. I am using a Motorola Edge 20 fusion 5G compatible phone with 13 5G bands. The network settings is set to 5G and all updated.

  • Alwaysanil_
    Anil (@Alwaysanil_) reported from Mumbai Suburban, Maharashtra

    my jio fiber is not working i also complained and booked for engineer service but still no response received. @JioCare @JioFibre @reliancejio

  • SujeetY9213
    Sujeet Yadav (@SujeetY9213) reported from Yashodham, Maharashtra

    @JioCare jio mobile network not getting from 2dys...

Reliance Jio Issues Reports

Latest outage, problems and issue reports in social media:

  • NayanRaghuVeer
    NayanRaghuveer.c (@NayanRaghuVeer) reported

    @JioCare No phone or visit are made till date. Please install the service or refund the amount.

  • harshita744
    Harshita Agrawal (@harshita744) reported

    Dear @JioCare , I raised an SR 3 days ago but no one has visited yet. Customer support is also not helping with any proper update. Is this the kind of service customers should expect? Do I need to disconnect the connection now?

  • iam_nihal7
    Nihal Tiwari (@iam_nihal7) reported

    @JioCare I have sent all the details as you requested so pls improve your service on urgent basis otherwise we will shift to other company. We all are very disappointed to your service.

  • Naan_Raja_
    Naan Raja👑 (@Naan_Raja_) reported

    @JioCare Unable to dm, plz arrange a call with customer service for 9597196564 ASAP @JioCare

  • sankitdev
    sankit (@sankitdev) reported

    Idk but from yesterday my internet only working when its 5G. But as soon as its 4g nothing works @airtelindia. Before yesterday this was not the case. @airtelindia give me resolution instant cause in 2 days my recharge will end, so its also the best time to port to @reliancejio.

  • Abilashu
    abilash.u (@Abilashu) reported

    @JioCare No use of your service request. It's 6th service request raised in last 10 days. Same reply, no solution. @TRAI @ConsumerCourtIn please look into this. #JioFiber #ConsumerGrievance

  • OaajeAliMondal
    Oaaje Ali Mondal (@OaajeAliMondal) reported

    @JioCare This doesn’t solve the issue. Every time I tweet, you ask for DM and details, but even after sharing everything, nothing gets fixed. This feels like a scam just to calm customers instead of actually improving the network.

  • realmeramukaka
    समर पाटील (@realmeramukaka) reported

    @JioCare Understand the issue first. The cancellation happened because of poor hardware quality and non availability of proper hardware.

  • AnkitSi31164884
    Ankit Singh Parihar (@AnkitSi31164884) reported

    @JioCare Hi Team, it is not something I'm asking you to solve in a day. you should feel utter shame that you just passed 34 days by forwarding the issue here and there. you must accept whole Jio is unaccountable when it comes to discharge of duty.

  • thakursaahab24
    Nitin Rajput (@thakursaahab24) reported

    This is negligence now, not just a “temporary issue.” No stable network, no proper support, and no accountability even after repeated complaints. Still charging customers full recharge amounts for broken service. NCH Complaint No: 9269047 @JioCare @reliancejio